Podcasts about Streamline

On this Victory Friday edition of the program, the guys give out their Preseason Awards (1:00:17). You'll also hear from Browns QBs Dillon Gabriel (51:20) and Taylen Green (1:18:35), and Browns HC Todd Monken (28:50) following yesterday's win over the Patriots. Plus, get this week's “What to Watch” presented by Streamline (41:02).See omnystudio.com/listener for privacy information.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Tonnika Haynes. Tonnika shares her experiences navigating trade shows like Vision and ASTA, highlighting the challenges of scaling events while maintaining their community feel. The conversation touches on the struggle to balance profitable training with meaningful content for shop owners. They also discuss the importance of grassroots networking and accountability within industry associations, emphasizing the need to evolve while remembering what made previous events special.00:00 Trade show insights and takeaways04:45 Struggling to secure instructors09:25 Improving trade show quality11:08 Evaluating training investment costs15:18 Investing in employee training18:21 Challenges in Automotive Training22:41 Getting great deals at the show23:30 Boosting vendor sales at trade shows27:40 Considering a move to a convention center30:58 Regional networking events in Asheville35:07 Adjusting content for wider appeal37:22 Demand for hands-on Tesla class41:53 Early board experiences discussed42:36 Addressing organizational dysfunction46:57 Launching the new podcast52:03 Discussing video production deadlines53:03 Braxton starting a media company56:04 Introducing the next topic

On this packed football Friday edition of the program, the Browns legend Hanford Dixon joins the show (41:50) to recap training camp and preview this year's trips with TrueFan Travel. Former Bills All-Pro Steve Tasker also joins the guys (22:38) to preview tomorrow's preseason game against the Bills. You'll also hear an exclusive interview with Browns QB Coach Mike Bajakian (1:18:25) and QB Shedeur Sanders from the podium (1:08:50). Plus, get this week's “What to Watch” presented by Streamline.See omnystudio.com/listener for privacy information.

You are losing sales every time a customer says it is too expensive, they need to talk to their spouse, or they want to check with another agent first. On August 20th at noon CST, Michael is teaching a free live training on exactly how to overcome objections in the auto conversation.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Emily Oliver joins the podcast to share her journey of taking over a small family auto repair shop in Gloucester, Massachusetts. Emily talks about the challenges of modernizing operations, from adopting new software like Shop-Ware to implementing more thorough documentation and communication processes with customers. The conversation also highlights the complexities of hourly billing in auto repair, the challenges of managing family roles in business, and the importance of continuous learning and adaptation as the shop grows.00:00 Family auto shop's history08:56 Simple billing system explained10:55 Tracking time in auto repair bays19:04 Standardizing Inspection Processes23:10 Issues with technician pricing30:07 Convincing family about car maintenance36:33 Communicating with customers39:47 Dealing with other mechanics' issues46:27 Early challenges and learning curve54:21 Managing finances and staying focused56:10 Discussing parts pricing strategy01:01:21 Gaining insights from peer feedback

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas Underwood and David Roman are joined by Sam Freeman, Alexandra Pare, and Daniel Ekstrand from Promotive. The group demos “Paige,” Promotive's AI-powered virtual recruiter, showcasing how AI is transforming the hiring and prescreening process in the automotive industry. The conversation dives into current industry trends, including why technicians are leaving dealerships for independent shops and the top reasons candidates are looking for new positions. They also get candid about the frustrations of online reviews, sharing stories and strategies shop owners use to respond to feedback—both good and bad.00:00 Overview of Promotive's Services11:55 Managing morning priority calls15:43 Handling Language and Mumbling Issues18:44 Automated messaging for applicants27:21 Icy disaster during bachelor party32:58 Early adoption of Facebook and DVI37:41 Missed email confusion42:59 Hotel room negotiation challenge44:38 A quick conference trip52:30 Challenges of running a car shop59:36 Trying the Worst BBQ in KC01:03:25 Handling negative feedback01:07:19 Feedback on Uber improvements

Building an apparel brand can feel like an uphill battle, especially when you're competing against industry giants with resources, data, and strategies you don't have access to. While many founders assume they're simply missing a piece of the puzzle, the reality is that the apparel industry is far more competitive than most entrepreneurs realize, and understanding how it really works can change everything. In this episode, I pull back the curtain on an eye-opening experience from my corporate career that completely changed the way I view the apparel industry. I share what happened during a leadership meeting at one of the world's biggest apparel companies, why emerging brands were seen as a threat despite holding only a tiny fraction of the market, and how that experience inspired me to dedicate my career to helping independent apparel founders succeed with the insider knowledge they've never been given.

Drew Forsyth is an award-winning portrait photographer and director based in the North West of England, working with commercial and advertising clients across the UK and internationally. His work centres on people who've given everything to be extraordinary at what they do — from dancers with English National Ballet and musicians of the BBC Philharmonic and the Hallé Orchestras, to Nobel Prize-winning scientists, politicians, and performers at the height of their careers. His photography has been featured by BBC News, The Guardian, The Times, and Rolling Stone, and recognised by the Royal Society of the Arts. He's an AOP Accredited Photographer and Fellow of the RSA, and speaks internationally at events like Photo North, Pas de Deux Photo Conference, and the Royal Photographic Society.In this episode, Drew and Nikki trace his path from a JCPenney-style family portrait studio to photographing world leaders, Nobel laureates, and major corporate campaigns — and he breaks down exactly how he prices that work today. They dig into setting boundaries on set (and how to say yes to more without losing your mind), why those early "conveyor belt" studio years became his real technical training, and why he believes his biggest competition isn't other photographers — it's being forgotten. Drew also walks through how he actually quotes corporate jobs (day rates, itemized breakdowns, and the cautionary tale of a client who blamed him for "cheap-looking" dresses), how personal passion projects like his "Breaking Ground" series and a helicopter shoot over Manhattan became his best marketing, and the "Helsinki Bus Station Theory" — his framework for why so many photographers give up on their style right before it becomes distinctive.Topics covered:Setting boundaries with clients without losing bookingsWhy "conveyor belt" studio work builds indispensable technical skillsThe accidental path from individual sessions to corporate/organizational clientsPricing corporate shoots: day rates, itemized quotes, and scope questionsWhy past-client relationships and personal introductions beat cold outreachMarketing through consistent presence, not constant hard-sellingPassion projects as a client-acquisition strategyThe Helsinki Bus Station Theory: staying the course creativelyIf you're building a photography business, want to grow your portrait photography income, or are curious about how to make money from photography online, this conversation is packed with actionable advice.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation focused on the realities of technician mental health in the automotive industry. Several points were raised, including the lack of resources and support for young technicians, the stigma among men around discussing feelings and seeking help, and the crucial role that perspective and mentorship play in navigating workplace stress.00:00 Wearing outfits for a photo06:15 Hiring someone with unusual past jobs08:04 Sourcing clean, pure meth12:49 Understanding indica and sativa effects14:40 Dealing with smoke smell in cars19:36 Dealing with unresolved personal issues20:24 Helping employee with health issues26:30 Defining happiness with Rick White28:45 Learning about cars before the internet33:08 Understanding Mental Health Challenges34:07 Tech industry mentorship challenges39:51 Judging parents and kids' behavior41:10 Childhood playground altercation46:38 Being transparent about business struggles47:59 George's life-changing discovery52:51 Understanding the need for help53:57 Managing negative thoughts57:11 Discussing consequences of inaction

Send us Fan MailShownotes can be found at https://www.profitwithlaw.com/545.You did the work. So why does it feel like you're the last one to get paid for it?In this episode, Moshe sits down with Saumya Banker, CEO and co-founder of Donna AI, to break down exactly where law firm revenue disappears — and what to do about it.In this episode, you'll learn:Why the average solo firm only collects 66% of the billable work they actually doThe real reason lawyers lose 10–30% of their time before it ever reaches an invoiceWhy discounting isn't a pricing problem — it's a documentation problemHow unpaid invoices end up floating for 93 days (and what that's actually costing you)Why firms on flat fee and subscription models still need to track time — even without hourly billingIf you've ever looked at your bank account and wondered why it doesn't match how hard you and your team are working, this one's for you.The billable hour isn't your real problem. The gap between the work you do and the money you collect for it is — and most firms have no idea how wide that gap actually is.Chapters:[00:00] Why billing leakage is killing law firm revenue and how to fix it[05:20] How poor time tracking leads to lost income for your practice[07:16] Avoid client disputes with detailed, transparent billing narratives[11:29] Train associates for efficiency: stop hidden time and revenue loss[14:14] Use AI tools to automate attorney time tracking and descriptions[17:41] Streamline workflows so lawyers bill confidently and accurately[28:44] Leverage time tracking analytics to set profitable flat or hybrid fees[31:56] Get real-time alerts before client retainers run out Resources mentioned:

Leaving the security of a steady paycheck to build your own apparel business is one of the biggest decisions you'll ever make. The uncertainty of replacing your income, finding clients, and giving up traditional benefits can feel overwhelming, but the freedom, flexibility, and opportunity to build a business on your own terms can make it one of the most rewarding decisions you'll ever make. In this episode, I sit down with two former colleagues and friends, Sarah White and Kayla Clarot, to talk about our journeys from the corporate apparel world into running our own businesses. We share the lessons we learned working in a high-pressure environment, how those experiences shaped our leadership styles, and why creating businesses rooted in collaboration, flexibility, and kindness has become our mission.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas Underwood and David Roman are joined by Tyler Steever, a technician from Sioux Falls, South Dakota. Tyler Steever shares his path into the industry, highlighting how mentorship and hands-on learning shaped his career. The conversation delves into the importance of good shop culture and personal development, with Tyler Steever emphasizing the impact of teaching others and building supportive relationships. The episode also addresses mental health in the industry, as Tyler Steever openly discusses his personal struggles and the need to break the stigma around seeking help.00:00 Getting into vehicle repair05:03 Team cattle sorting challenge06:51 Learning from a mentor10:02 Rodeo scene and local issues12:59 Changing jobs in the auto industry16:34 Teaching horse training clinics21:28 Reflecting on family and self-worth23:33 Marriage as a lifelong commitment26:01 Communication in Marriage30:32 Warren Buffett's best advice32:21 Struggling with mental health at school36:21 Growing up with a religious dad40:39 Technician's unexpected promotion story41:51 Quitting a job rashly46:39 Sharing personal goals and vision49:38 Dog comforts during a breakdown52:10 Discussing family and Ziploc bags56:10 Spreading awareness and support

Ever wondered how a passion for fly fishing can reshape a tech executive's outlook on business? In this episode, we head to a remote, spring-fed Ozark mountain creek with Dave McCoy, Chief Revenue Officer at Bitfreighter, to discuss his journey into logistics technology and how the river helped him navigate the pandemic.

You don't need to subscribe to any social, cultural or spiritual regimentation or hegemony. Free yourself from all kinds of biases and explore the finest nuances.

Stepping into the role of CEO requires more than designing great products. It means shifting your mindset from working in your apparel brand to leading and growing it. Learning to delegate, trust your team, and focus on the bigger picture is what creates the foundation for long-term success. As I work to better understand the financial data behind my own business, build stronger leadership skills, and expand my team, I'm pulling back the curtain on what it really takes to transition from product designer to business owner. I explain why hiring before you feel ready, investing in expert guidance, and creating systems that empower your team can help you break through the growth ceiling that many apparel founders face.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation centers around Alex DeSantis's journey from working in auto repair shops to becoming a coach for auto shop owners. The discussion explored the importance of clear communication and establishing standard operating procedures in the industry, highlighting how many shops still struggle with basics like proper onboarding and workflow organization. Several points were raised, including the value of sharing business data transparently with employees, practical benefits shop owners can offer beyond health insurance, and the crucial role of teaching both technical and communication skills to the next generation of technicians.00:00 Empowered Advisor journey06:17 Starting part-time coaching with Rena08:31 Getting business coaching advice13:29 Neglecting business investments and maintenance15:56 Discussing employee benefits options18:31 Complaints about AI-generated content23:05 Frustrations with shop inefficiency26:59 Improving communication with clients29:30 Changing Views on Trade Education31:18 Future-proofing with human expertise34:42 Dealer advisor training issues38:44 Encounter with silent shopkeepers42:45 Office space changes47:17 Talking about the mysterious fire49:55 Local tales and warnings53:04 Getting pitched SEO on podcasts55:02 Preparing for 2027 expansion

Bringing investors into your apparel brand might seem like the fastest path to growth, but the wrong investment, or the wrong strategy, can put everything you've built at risk. In this episode we're breaking down why many apparel founders make costly mistakes after raising capital and explain how to use investment dollars strategically to build a stronger, more profitable business. We discuss why investing in education, hiring the right team, and testing products before scaling leads to better long-term results, while also exploring the dangers of chasing rapid growth and partnering with investors whose values don't align with your brand.

Most organizations deploying AI agents can’t answer a basic question: is it actually working? Not whether the agent runs — whether the process actually got better. In Episode 3 of our process mining and process intelligence series, Damian Pascale and Roz Parpia join host Bobby Brill to go deep on what it actually looks like to run process intelligence with AI in the mix — from the AI Visibility Gap, to a four-step framework for finding the right AI use cases, to what “closed loop intelligence” really means once agents are governing agents. This episode’s answer to the recurring question: don’t automate the chaos. Find it, understand it, improve it — then, and only then, streamline it. CHAPTERS 0:00 Introduction — Damian Pascale & Roz Parpia 0:56 “Don’t automate the chaos” — where the phrase comes from 2:25 Process mining vs. process intelligence — what actually changed 4:21 The linchpin: where AI fits across all three layers 5:36 The AI Visibility Gap — what most organizations are missing 6:56 A real example: when agent metrics look great, but quality doesn’t 8:13 The four-step framework: Find, Understand, Improve, Streamline 11:27 Where AI comes into streamlining — sizing the right use cases 13:19 Does the order of the four steps actually matter? 14:04 Task Mining — the human side process mining can’t see 15:19 A concrete example: the procurement approval bottleneck 16:31 The closed loop — six steps to continuous improvement 17:30 Why you can never skip the ‘detect’ step 18:05 Measuring real impact with the compare feature 19:25 Governance and AI Control Tower, explained simply 20:46 Mining the agents themselves — a third layer of visibility 21:36 Closed loop intelligence — the three layers, confirmed 22:48 Day one: what to do after deploying your first agent 23:38 Closing thoughts from both guests 24:26 Wrap-up IN THIS EPISODE • Why an AI agent doesn’t fix a broken process — it just runs the broken process faster • The real difference between process mining and process intelligence: three layers in one • The AI Visibility Gap: why almost every customer has deployed an agent, but few can prove it’s working • A real customer example — an agent that improved response time but quietly increased the reopen rate • The four-step framework for AI-ready process improvement: Find, Understand, Improve, Streamline • The 2–15 minute rule (and the 3–9 minute sweet spot) for sizing the right AI agent use cases • Why skipping straight to automation is exactly how you end up automating the chaos • Task Mining and the procurement approval example — 45 minutes across four systems, invisible to process mining alone • The six steps of the closed loop, and why the ‘detect’ step is the one everyone skips • Using the compare feature to measure whether an AI agent actually helped — or just moved the problem • AI Control Tower, explained simply — and how it becomes a third layer of process intelligence • Closed loop intelligence: the agent, the governance, and the agent’s own behavior — all observable, all improving GET STARTED If you’re a ServiceNow customer, you already have access to free evaluation projects — no license needed. https://www.servicenow.com/au/products/process-mining/get-started.html https://www.servicenow.com/docs/r/now-intelligence/process-mining/process-mining.html https://www.youtube.com/watch?v=TVrU0TQ7ldM https://www.youtube.com/watch?v=GLKROYqnc10 #ServiceNow #ProcessMining #ProcessIntelligence #AIAgents #AgenticAI #TaskMining #AIGovernance #AIControlTower #WorkflowAutomation #DigitalTransformation #ContinuousImprovement #ClosedLoopIntelligence #ServiceNowPodcast #EnterpriseAI #DontAutomateTheChaosSee omnystudio.com/listener for privacy information.

Most organizations deploying AI agents can’t answer a basic question: is it actually working? Not whether the agent runs — whether the process actually got better. In Episode 3 of our process mining and process intelligence series, Damian Pascale and Roz Parpia join host Bobby Brill to go deep on what it actually looks like to run process intelligence with AI in the mix — from the AI Visibility Gap, to a four-step framework for finding the right AI use cases, to what “closed loop intelligence” really means once agents are governing agents. This episode’s answer to the recurring question: don’t automate the chaos. Find it, understand it, improve it — then, and only then, streamline it. CHAPTERS 0:00 Introduction — Damian Pascale & Roz Parpia 0:56 “Don’t automate the chaos” — where the phrase comes from 2:25 Process mining vs. process intelligence — what actually changed 4:21 The linchpin: where AI fits across all three layers 5:36 The AI Visibility Gap — what most organizations are missing 6:56 A real example: when agent metrics look great, but quality doesn’t 8:13 The four-step framework: Find, Understand, Improve, Streamline 11:27 Where AI comes into streamlining — sizing the right use cases 13:19 Does the order of the four steps actually matter? 14:04 Task Mining — the human side process mining can’t see 15:19 A concrete example: the procurement approval bottleneck 16:31 The closed loop — six steps to continuous improvement 17:30 Why you can never skip the ‘detect’ step 18:05 Measuring real impact with the compare feature 19:25 Governance and AI Control Tower, explained simply 20:46 Mining the agents themselves — a third layer of visibility 21:36 Closed loop intelligence — the three layers, confirmed 22:48 Day one: what to do after deploying your first agent 23:38 Closing thoughts from both guests 24:26 Wrap-up IN THIS EPISODE • Why an AI agent doesn’t fix a broken process — it just runs the broken process faster • The real difference between process mining and process intelligence: three layers in one • The AI Visibility Gap: why almost every customer has deployed an agent, but few can prove it’s working • A real customer example — an agent that improved response time but quietly increased the reopen rate • The four-step framework for AI-ready process improvement: Find, Understand, Improve, Streamline • The 2–15 minute rule (and the 3–9 minute sweet spot) for sizing the right AI agent use cases • Why skipping straight to automation is exactly how you end up automating the chaos • Task Mining and the procurement approval example — 45 minutes across four systems, invisible to process mining alone • The six steps of the closed loop, and why the ‘detect’ step is the one everyone skips • Using the compare feature to measure whether an AI agent actually helped — or just moved the problem • AI Control Tower, explained simply — and how it becomes a third layer of process intelligence • Closed loop intelligence: the agent, the governance, and the agent’s own behavior — all observable, all improving GET STARTED If you’re a ServiceNow customer, you already have access to free evaluation projects — no license needed. https://www.servicenow.com/au/products/process-mining/get-started.html https://www.servicenow.com/docs/r/now-intelligence/process-mining/process-mining.html https://www.youtube.com/watch?v=TVrU0TQ7ldM https://www.youtube.com/watch?v=GLKROYqnc10 #ServiceNow #ProcessMining #ProcessIntelligence #AIAgents #AgenticAI #TaskMining #AIGovernance #AIControlTower #WorkflowAutomation #DigitalTransformation #ContinuousImprovement #ClosedLoopIntelligence #ServiceNowPodcast #EnterpriseAI #DontAutomateTheChaosSee omnystudio.com/listener for privacy information.

15-Hour Workweek Blueprint: How to Streamline Operations and Earn More Working Less Want to build business systems that free up your schedule while scaling your revenue? In this episode of Join Up Dots, we break down the 15-Hour Workweek Blueprint, showing you how to strip your business operations down to core leverage points so you earn more while working a fraction of the time. If you are an entrepreneur feeling trapped by daily operations and inefficient business systems, this conversation provides the exact roadmap you need to reclaim your time without sacrificing growth. Master the art of operational efficiency, eliminate busywork, and implement proven productivity and time management frameworks designed for modern business owners. Listen now to Join Up Dots, subscribe for more episodes, and share this episode with anyone looking to build a better business and a better life. #BusinessSystems #TimeManagement #Entrepreneurship #Solopreneurship #Productivity #BusinessGrowth #LifestyleDesign #Freedom #WorkSmarter #BusinessAutomation #SmallBusinessOwner #ScaleYourBusiness #OperationalEfficiency #JoinUpDots #DavidRalph

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, David & Lucas are joined by Brett Beitler to discuss the challenges and rewards of leadership in both family entertainment centers and the auto repair industry. Brett shares his experience in turning around struggling businesses, highlighting the importance of strong leadership, employee empowerment, and cultivating a culture of unreasonable hospitality. The conversation also explores the differences in leadership needs between industries, emphasizing the value of coaching, communication, and continuous personal growth for business success.00:00 Setting up automatic audio switching09:40 Inspiration to join preschool industry10:28 Expanding business in Houston16:37 Forming a Leadership Partnership23:16 Improving airport bathroom satisfaction27:04 Issues with Accountant and Bookkeeping35:00 Dealing with customer feedback40:18 Finding the Right Coaching Clients43:05 Practicing effective leadership skills53:33 Teaching Leadership to the Next Generation58:29 Empowerment in the Workplace01:01:37 Keeping up with rapid tech changes

Many apparel founders believe growing revenue is the key to building a successful brand, but revenue alone won't keep your business alive. Without healthy profit margins, even brands generating millions of dollars in sales can struggle with cash flow, inventory purchases, hiring, and long-term growth. In this episode of the Business of Apparel podcast, Rachel explains why profitability, not revenue, is the most important metric every apparel founder should be tracking. She shares real examples of brands that looked successful on paper but ultimately failed because they ignored their margins, along with practical guidance for calculating profitability, understanding company-wide weighted margins, and making smarter inventory and pricing decisions. Rachel also discusses how experienced mentorship and the right financial systems can help founders avoid expensive mistakes and build brands that are positioned for sustainable, long-term success.

Many corporate marketing teams struggle to build real customer connection because they rely on transactional, feature-heavy product copy that fails to break through crowded digital channels. Juliana Cobb, Chief Creative Officer, and Rich Santiago, Chief Strategy Officer at 72andSunny New York, break down how to optimize asset development and increase brand relevance by embedding inclusive creative frameworks directly into active cultural spaces.They share their operational playbook for compressing creation timelines through close client collaboration, running authentic creator-led campaigns that bypass forced corporate scripts, and using athletic competitive models to reduce development workflow strain across regional offices.Key tactical themes covered:Transitioning product campaigns into integrated experiential platforms.Bringing clients directly into strategic rooms to shorten production cycles.Differentiating legacy properties inside highly saturated online spaces.Activating employee advocacy networks and creator talent using their natural tone.Utilizing athletic team models to manage operational project strain.Juliana Cobb is the CCO and Rich Santiago is the CSO at 72andSunny New York, directing multi-market creative distribution and brand relevance strategy for premier global enterprises.Connect with us and our guests:Follow Juliana Cobb on LinkedIn: https://www.linkedin.com/in/julianacobb/Follow Rich Santiago on LinkedIn: https://www.linkedin.com/in/rich-f-santiago/Explore 72andSunny: https://www.72andsunny.com/Streamline paid social with Strike Social: https://strikesocial.com/guaranteed-paid-social-media-ads-outcomes/Connect with Host Dylan Conroy: https://www.linkedin.com/in/dylanconroy/

In this insightful episode 119, Part 1 of Going Forward, host Eric Elliott sits down with Sharon Toerek, Founder of Legal + Creative, for the first half of a two-part conversation on creativity, intellectual property, legal strategy, agency growth, and the future of creative work.Sharon has built a national law practice helping advertising, marketing, communications, and creative agencies protect their assets and turn their ideas into revenue. In this episode, she and Eric dig into a topic that every agency owner, creative leader, and business builder needs to understand: your ideas may be more valuable than you realize, but only if you know how to protect them.Together, Eric and Sharon talk about why legal strategy should not be viewed as a barrier to growth, but as a tool for building a stronger business. Sharon explains how agencies can think differently about the work they create, the intellectual property they own, the rights they assign, and the ways they may be giving away too much value without realizing it.The conversation also explores how AI is putting pressure on old agency business models. As asset creation becomes faster and easier, Sharon makes the case that agencies need to understand where the real value lives: in strategy, thinking, systems, methodologies, and creative intelligence.Topics include: why legal affairs can become a profit center; how agencies can monetize intellectual property; the difference between deliverables and underlying IP; how AI is changing creative business models; why agencies need to document their knowledge and processes; the role of contracts, licensing, and usage rights; why agencies give away too much value; how scope creep eats away at profit; and why both agencies and clients need to agree on what success actually looks like.And in Part 2, Eric and Sharon continue the conversation with a deeper look at AI ownership, law firm marketing, compliance, client responsibilities, and the questions law firms should ask before hiring an agency or production company.Connect w/ Eric Elliott:Website: ⁠⁠⁠⁠https://ericelliott.com/Facebook: ⁠⁠⁠⁠https://www.facebook.com/ericelliottspeakerLinkedIn: https://www.linkedin.com/in/theericelliott/ Instagram: ⁠⁠https://www.instagram.com/ericmelliott/Twitter: ⁠⁠https://twitter.com/EricMElliottTiktok: https://www.tiktok.com/@ericmelliottEmail: Eric@EricElliott.comText: 843-279-5843Connect w/ Sharon Toerek:LinkedIn: https://www.linkedin.com/in/sharontoerekLegal + Creative LinkedIn: https://www.linkedin.com/company/legal-creative/Website: https://legalandcreative.com/Supercharge your online advertising campaigns with Optmyzr! Streamline management, optimize performance, and boost your ROI. Visit https://www.optmyzr.com/⁠⁠⁠⁠⁠ to discover how Optmyzr can revolutionize your digital marketing.Also, as a special treat for our listeners, sign up with the code GOINGFORWARD20 and enjoy an exclusive 20% discount on your first year with Trainual! Seize this opportunity to supercharge your operations and propel your business forward!Eric Elliott is the founder of VIP Marketing and Craft Creative, two agencies dedicated to helping law firms build stronger brands and sustainable growth strategies. With a background in radio, television, and digital media, Elliott works with legal organizations across the country to align marketing strategy, creative storytelling, and operational systems to drive measurable results.Going Forward is brought to you by VIP Marketing. VIP Marketing is a law firm marketing agency built to help firms become the choice in their market through strategy-led SEO, paid media, website design and development, brand strategy, and premium video production. Based in Charleston, South Carolina, VIP Marketing serves law firms nationwide. Our website provides detailed information on our services and expertise. For more information, visit vipmarketing.com.

A great chiropractic practice shouldn't depend on one person. It should depend on great systems. In this Chiropractic Deep Dive, we break down Dr. Noel Lloyd's clinic operating system for building a fully cross-trained team that can confidently handle vacations, sick days, staff transitions, and rapid growth without disrupting patient care. In This Episode You'll Learn: Why staff absences expose system weaknesses—not staffing problems The "sports team" approach to cross-training every position How to build a complete 10-tab Job Book for every role in your practice Why written systems outperform digital files during busy clinic days The five biggest cross-training mistakes most chiropractic offices make How recurring "flight reviews" keep your team confident and consistent Why employees should create and teach their own Job Books How cross-training increases employee freedom and improves retention The secret to removing your clinic's growth ceiling through better systems Whether you're building your first team or scaling a multi-doctor practice, these strategies will help you create a clinic that runs with confidence—even when key team members are away. Ready to Build a Practice that Doesn't Depend on You?

Send us Fan Mail What separates a commodity local provider from a business that easily commands premium pricing? In this kickoff to our four-part brand series, Greg Sterling and Mike Blumenthal are joined by marketing pioneer John Jantsch.John details how small businesses can harness real customer language using clinet interviews, reviews and LLMs to establish distinctiveness, why top-down strategic leadership is required to effectively implement AI, and how to navigate the emerging threat of "agentic flattening" as AI agents and structured protocols begin to alter direct website interactions. Streamline your marketing operations from strategy to final customer touchpoint. Subscribe to our newsletters and other content at https://www.nearmedia.co/subscribe/

In this throwback episode, Kevin and Zach feature Dr. Chris Salierno talk about the real-world operational realities of implant dentistry. Moving past the textbook "before and after" presentation, Chris shares valuable lessons learned from his early residency clinical errors, examining how aesthetic, functional, and hygienic complications ultimately shape a successful final restoration. The conversation highlights the value of beginning with the end in mind and showcases the practical workflows of the Neoss implant system, demonstrating how a streamlined design and smart component features can elevate both clinical accuracy and business efficiency in daily practice. Some links from the show: Neoss Dental Implants Join the Very Clinical Facebook group!  Join the Very Dental Facebook Group using one of these passwords: Timmerman, Paul, Bioclear, Hornbrook, Gary, McWethy, Papa Randy, or Lipscomb!  The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! We're proud to be supported by the folks at Net32! I'm a big fan of the Bioclear Method! I think you should give it a try and I've got a great offer to help you get on board! Use the exclusive Very Dental Podcast code VERYDENTAL8TON for 15% OFF your total Bioclear purchase, including Core Anterior and Posterior Four day courses, Black Triangle Certification, and all Bioclear products. Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code "VERYSHIP" you'll get free shipping on your order! Go save yourself some money and support the show all at the same time! The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even  their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!

Complexity kills conversions. And friction quietly sends ready buyers to your competitors. In this episode of The Level Up Podcast, Paul Alex breaks down how to audit your buying process and make it dangerously easy for prospects to become paying clients. Let's be real… If someone is ready to buy… But your funnel is confusing… Your contract process is clunky… Your payment system is slow… And your onboarding feels like a maze… You are creating reasons for them to leave. In this episode, you'll learn: Why confused buyers do not convert How operational friction destroys cash flow Why your customer journey must be built around the buyer, not your admin team How simplifying contracts, payments, and onboarding increases trust and speed The truth is simple: A frustrated mind leaves. A confused mind hesitates. And a ready buyer should never have to fight your process just to give you money. High-level operators do not guess where the friction is. They test the journey. They count the clicks. They buy from their own funnel. They find the delays. They remove every unnecessary obstacle between interest and payment. Because when the process feels seamless… The client trusts your competence immediately. Audit the funnel. Streamline the transaction. Make buying easy. And keep leveling up. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Caroline White has been a professional photographer for 21 years — starting as an actress shooting headshots on the side before a burglary wiped out her equipment and pushed her into photography full-time. Since 2011 she's averaged six figures a year shooting personal branding for women entrepreneurs and coaches, and more recently has pivoted into a passion project: underwater portrait photography.In this episode, Caroline and Nikki dig into pricing high-touch branding packages (from $2,500 simple sessions to a $20,000 two-and-a-half-day shoot), the "asshole insurance" strategy that protects her boundaries while letting her overdeliver for great clients, how AI is affecting (and not affecting) the personal branding photo market, and her transition from packages to in-person sales for underwater work — including handmade, rhinestone-embellished prints. Caroline also opens up about the near-drowning experiences that shaped her fearlessness in the water and her ability to help nervous clients feel safe underwater.Topics covered:Building a 6-figure business without weddings or paid adsHow marketing lag works — and what happens when you stopAdd-ons that increase average sale (rush orders, retouching tiers, split-day shoots)"Asshole insurance": overdelivering for good clients, holding boundaries with difficult onesAI's real impact on personal branding photographyUnderwater photography: gear, safety, and working with non-swimmersTransitioning from packages to in-person sales (IPS)Handmade art pieces: painting on prints, Swarovski crystals, double exposuresIf you're building a photography business, want to grow your portrait photography income, or are curious about how to make money from photography online, this conversation is packed with actionable advice.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Ash Kaplan, owner of Golden Hour Garage. Ash shares her journey growing up in the automotive industry, how she built her niche helping struggling shops streamline workflow, and why process consistency is essential for shop success. The conversation also explores the impact of AI and automation in automotive repair, emphasizing the ongoing need for human expertise and genuine customer relationships.00:00 Visual calendar time zone issue10:32 Building workflows for struggling shops12:27 Finding a solution for consistency17:50 Explaining the company name25:15 Documenting a car recall dispute30:36 Employee motivation and compensation issues32:59 Overcoming belief in others39:15 Lessons on gullibility from father47:26 Weekly and Quarterly Accountability Meetings52:34 Building internal talent for growth56:56 Discussing AI sustainability issues59:31 AI's Impact on Job Markets01:07:20 AI in automotive service shops

For years, we've been searching for a better way to help Apparel Ffounders bridge the gap between learning industry concepts and actually applying them inside their businesses.   That's exactly why we're launching Boardroom Notes, a brand-new weekly Substack newsletter designed to help founders take the lessons from the Business of Apparel podcast and turn them into practical action.   In addition to Boardroom Notes, you can also subscribe to In the Margins with Rachel Erickson, a behind-the-scenes newsletter documenting the journey of writing and releasing my first book, The Business of Apparel. Whether you're trying to improve your margins, make smarter business decisions, or get an inside look at the ideas shaping my upcoming book, you'll want to join us over on Substack at https://businessofapparel.substack.com  

Our new podcast features Ali Hussain '11 and Deepak Bapat '11 MEng ‘12, cofounders of Tabs, a company that offers products and platforms that use AI to power modern finance and accounting functions. Their product helps B2B companies save time analyzing contracts, improves cash flow and avoids billing errors.

When apparel founders fail to create a profitable business, it's not because they lack talent or great product ideas. They struggle because they're forced to navigate a highly technical industry through expensive trial and error, often making costly mistakes that could have been avoided with the right guidance. In this episode of the Business of Apparel podcast, Rachel shares the common challenges she's seeing apparel founders face and explains why learning the industry as you go can put your business at risk. Through real client stories, she breaks down how poor product development processes, weak financial planning, inaccurate pricing, and unclear production documentation can quickly lead to cash flow problems, wasted inventory, and even business closure. Rachel also explains why building strong operational systems early, tracking profitability instead of just revenue, and seeking expert support can dramatically reduce risk and help founders build profitable, sustainable brands.

Many chiropractors believe they need to work harder to grow. The reality? Most practices don't have an effort problem—they have a systems problem. In this episode, we break down Dr. Noel Lloyd's framework for identifying and eliminating the hidden bottlenecks that prevent chiropractic practices from reaching their full potential. Inside this episode you'll learn: Why busy doesn't always equal growth The hidden operational bottlenecks that stall practice momentum How unpredictable patient flow creates burnout Why "Power Hours" dramatically improve efficiency and patient experience The difference between productive work and busy procrastination Dr. Lloyd's "First, Best & Easiest" method for creating momentum How a compelling long-term vision aligns your entire team Why your peer group has a direct impact on your practice growth The persistence principle that separates thriving practices from stagnant ones Ready to Grow Your Practice?

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation focused on the experiences of an apprentice technician who won the Shop-Ware scholarship. One concept discussed was the importance of standardized processes in the shop to ensure consistent work quality and reduce customer complaints. A key theme that emerged was the value of mentorship and hands-on learning, with support from experienced technicians helping apprentices gain skills and confidence. The discussion explored how exploring diverse training resources, including online courses and technical classes, can accelerate professional growth for new technicians.00:00 Brake pad inconsistencies and complaints05:44 Cleaning caliper brackets16:24 Bringing Kaitlyn on board17:54 Training and skill progression27:40 Learning electrical diagnostics skills31:43 Talking about tough car repairs33:59 Discussing employee pay incentives42:57 Choosing the right conference sessions48:07 Learning diagnostics through videos52:21 Testing car battery voltage58:50 Dealing with difficult customers

Building a successful apparel brand takes more than creating great products. The strongest brands are built around a clear purpose, a committed community, and a culture that inspires people to keep growing. In this episode of the Business of Apparel podcast, Rachel sits down with Jason Daniel, founder of globally recognized activewear brand LSKD, to discuss his entrepreneurial journey from selling T-shirts at motocross events to leading a company with hundreds of employees and a worldwide customer base. Jason shares the story behind LSKD's "1% Better Every Day" philosophy, how discovering a deeper purpose transformed the trajectory of his business, and why community, culture, and continuous improvement have become the foundation of the brand's success. He also offers practical advice for founders looking to define their values, build stronger teams, and create brands that stand for something bigger than the products they sell.

Patients rarely say "no" because they don't need chiropractic care. More often, they say "no" because they haven't yet overcome the fears or questions standing in the way of saying "yes." In this episode of The Chiropractic Deep Dive, we explore Dr. Noel Lloyd's proven system for handling patient objections without sounding pushy, defensive, or sales-focused. You'll discover: Why defending your clinical recommendations often makes objections worse The psychology behind the "Dirty Dozen" patient objections Dr. Noel Lloyd's simple four-step objection handling framework: Acknowledge Clarify Reframe Ask for a decision How to respond to objections about cost, insurance, time, and maintenance care Why role-playing objections is essential for building team confidence How ethical leadership creates a culture of consistent patient communication Practical examples your entire team can begin using immediately Whether you're the doctor or a CA answering the phone, this episode will help you create more trust, improve care acceptance, and help more patients receive the care they truly need. Resources Mentioned:

Are you stuck overthinking what to post on social media? In this episode, I tackle the common struggle of content paralysis and reveal how to know exactly what to post without getting caught in perfectionism. I'll share strategies to break free from self-doubt, test your content effectively, and build the confidence to show up authentically online.Streamline your content creation process and download my free Content Buddy Tutorial here: Content Buddy Tutorial.This episode was originally published in October 2024 so references of dates and seasons might be outdated, but the content and strategies are not.You want to make money on Instagram, but you're not sure what needs to be in place to make that happen. In the Instagram Income Map, a PDF workbook, you discover the 8 building blocks that determine whether you can sell online products on Instagram, from offer to conversion to content, including a self-scan that shows you exactly what you need first. Go to fastforwardamy.com/incomemap and you'll receive it instantly.Follow me on Instagram for more business and mindset tips: instagram.com/fastforwardamyDiscover my free trainings and ebooks: fastforwardamy.com/freeresources

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation focused on the evolution of diagnostics in the automotive industry and the transition from technician to business owner. One concept discussed was the value and limitations of certifications such as ASE, with a candid look at how credentialing and industry standards affect technician growth. A key theme that emerged was the importance of community-based training and support, emphasizing how shop owners and technicians can elevate industry standards by hosting and attending collaborative training events.00:00 Identifying and fixing a valve issue08:12 Early influence of my dad14:32 Debating test competency methods17:00 Discussing ADOS legislation requirements24:41 Criticizing school accreditation practices29:29 Continuous education in auto care36:00 Community troubleshooting and collaboration38:59 Getting support for Pico tools46:38 Getting help from friends52:22 Building community through hosting53:43 Collaborating with suppliers for training01:01:59 Advantages of live streaming01:08:14 Marketing strategy for 202601:14:30 Improving industry skills through content01:15:01 Getting started with the scope

Client Intake Is Where Most Law Firms Win or Lose Clients The difference between winning and losing a new client is often measured in minutes, not legal expertise. When prospective clients are looking for help, they want fast responses, clear communication and a seamless experience from the very beginning. That's where the real opportunity lies. In this episode, I dive into one of the biggest opportunities I see inside law firms right now: creating a smoother, faster and more professional client intake experience. The reality is that many firms are still managing enquiries, bookings and onboarding manually, which often leads to delays, missed opportunities and a frustrating experience for both clients and staff. The good news is that with the right systems and technology, much of the intake process can be streamlined, creating a better client experience while saving your team significant amounts of time. In This Episode, I Discuss: The five areas where technology is creating the biggest impact in law firms Why client intake and communication deserve more attention The four things every prospective client wants during the onboarding process How first impressions influence trust and conversion rates Why clients compare your firm to every other service they use Creating a faster and more responsive enquiry experience Online booking systems that make it easier for clients to engage with your firm Using pre consultation questionnaires to improve client quality and reduce no shows Reducing administrative work for lawyers and support staff Creating a more organised and professional onboarding experience Connecting your systems so information flows automatically into your practice management software Preparing lawyers before consultations with better client information and context The Client Experience Gap Most Firms Don't See Clients want speed. They want clarity. They want updates. And they want responsiveness. None of those things have anything to do with your legal expertise. They are all about how your firm operates around the legal work. When clients receive quick responses, clear communication and a seamless onboarding experience, trust begins to build before the first consultation even starts. Resources You Can Use How to make AI recommend your law firm FREE guide The Law Firms Winning Clients Through AI Aren't Doing More Marketing (They're Doing This Instead) Book a Free Law Firm Growth Call Scalable Law Accelerator Program What's Coming Next This episode is part of our special series on using technology to build a more efficient and scalable law firm. In upcoming episodes, I'll be covering legal drafting and research, team productivity and operations, and how to use data to make better business decisions. Ready to Create a Better Client Experience? The firms that grow consistently are often the firms that make it easiest for clients to engage with them. If you're tired of clunky intake processes, administrative bottlenecks and missed opportunities, this is exactly the type of work we help law firms implement inside the Scalable Law Accelerator Program. We've already mapped the systems, created the templates, tested the technology and built the processes that make implementation easier. You don't need to figure it all out on your own. Book a complimentary Law Firm Growth Call with our team and let's identify where your biggest opportunities are to improve client experience, increase conversions and build a more scalable law firm. Because growth becomes much easier when your systems do the heavy lifting. Enjoyed This Episode? If you found this episode valuable, send it to another law firm owner who is trying to grow their practice without adding more hours to their week. And if you share it on social media, tag me. I genuinely love seeing what resonates most and hearing what you're implementing inside your firm. Apple Podcasts: Listen on Apple Spotify: Listen on Spotify YouTube: Watch on YouTube

Send us a text letting us know your thoughts on today's episodeYour podcast doesn't have a consistency problem — it has a workflow problem.If you're recording, editing, creating graphics, and uploading all in the same week on repeat, you're not just tired. You're working against yourself. And as a mom trying to run a business in stolen hours, that cycle is unsustainable by design.In this episode, I'm pulling back the curtain on exactly how I manage my podcast workflow — the mistakes I made early on that wasted so much time, and the batching and systems approach that changed everything for me. We're talking about why podcasting in real time is burning you out, how to reduce friction so you can stay visible without the scramble, and what sustainable visibility actually looks like for moms in business.You'll walk away with a clear picture of how to simplify your podcast workflow so that your show fits into your life instead of consuming it.In this episode:Why most podcaster burnout is a systems problem, not a time problemHow I batch record and edit to maximize momentumThe things I stopped doing that were wasting my timeWhat a streamlined quarterly workflow actually looks likeHow to create consistency without needing a perfect scheduleWant to know exactly where your workflow is breaking down? Snag a Podcast Audit.Need support with your podcast?Book your free Podcast Profit Plan call today! Next Steps: Enjoyed this episode? Let me know over on Instagram and share your favorite takeaway on your Instagram Stories.Ready to hand off your podcast production or experience more podcast growth? Visit our website to learn more about our podcast launch, podcast management and podcast growth services. Book your free Podcast Profit Plan Discovery Call here.Don't forget to hit subscribe/follow so you get notified every time a new episode drops!

If you're feeling exhausted as the CEO of your apparel brand, it doesn't necessarily mean you're working too hard. It may be a sign that you've become the bottleneck preventing your company from growing. In this episode of the Business of Apparel podcast, Rachel shares why every founder eventually reaches a point where they need to stop doing everything themselves and start building a team that supports long-term growth. Drawing from her own entrepreneurial journey, she explains the importance of hiring before you feel desperate, delegating strategically, and creating systems that allow your business, and your people, to thrive. She also gives a behind-the-scenes look at the concepts covered in the Scalable Team Blueprint masterclass and discusses how leadership, mentorship, and organizational planning all work together to build a stronger company.

In this powerful episode 118, Part 2 of Going Forward, host Eric Elliott continues his conversation with Brooke Lively, Founder of Scaling Law, for a deeper look at what actually makes a law firm scalable, valuable & sustainable.Picking up from Part 1, Eric & Brooke move beyond the idea that more leads will fix everything. Instead, they dig into the numbers law firm owners need to understand if they want to grow without creating chaos. Brooke explains how firms can identify whether they have a marketing problem, an intake problem, operations problem or a cash flow problem & why the answer is usually found in the data.They discuss conversion rates, qualified leads, referral sources, appointment show rates, staffing capacity, case inventory & the financial pressure that comes with growth. Brooke also shares why some firms feel like they are growing revenue but still feel broke & why law firm owners need to understand the true cost of supporting each case before chasing the next level.The conversation also turns toward EOS, Scaling Law, and what makes a law firm more attractive to a buyer or successor. She explains why systems create value, why owner dependency lowers firm value why firms become vulnerable when too much knowledge, marketing, or decision-making depends on one person or one source.Topics include: how to know whether your firm has a marketing, intake, or operations problem; why conversion rates matter at every stage; what law firm owners often misunderstand about cash flow; why growing revenue can still leave a firm feeling broke; how case inventory impacts capacity; why systems increase law firm value; how EOS helps reduce owner dependency; what makes a law firm more attractive to a buyer & why no single lead source should carry too much of the firm's growth.Sustainable law firm growth does not come from chasing more leads. It comes from understanding the numbers, building the systems & creating a firm that can operate with discipline long after the owner steps out of the center.Connect w/ Eric Elliott:Website: ⁠⁠⁠⁠https://ericelliott.com/Facebook: ⁠⁠⁠⁠https://www.facebook.com/ericelliottspeakerLinkedIn: https://www.linkedin.com/in/theericelliott/ Instagram: ⁠⁠https://www.instagram.com/ericmelliott/Twitter: ⁠⁠https://twitter.com/EricMElliottTiktok: https://www.tiktok.com/@ericmelliottEmail: Eric@EricElliott.comText: 843-279-5843Connect w/ Brooke Lively:Website: https://brookelively.com/Scaling Law: https://www.scalinglaw.com/LinkedIn: https://www.linkedin.com/in/brookelively/Instagram: https://www.instagram.com/scaling_law/Facebook: https://www.facebook.com/scalinglawYouTube: https://www.youtube.com/@ScalingLawSupercharge your online advertising campaigns with Optmyzr! Streamline management, optimize performance, and boost your ROI. Visit https://www.optmyzr.com/⁠⁠⁠⁠⁠ to discover how Optmyzr can revolutionize your digital marketing.Also, as a special treat for our listeners, sign up with the code GOINGFORWARD20 and enjoy an exclusive 20% discount on your first year with Trainual! Seize this opportunity to supercharge your operations and propel your business forward!Eric Elliott is the founder of VIP Marketing and Craft Creative, two agencies dedicated to helping law firms build stronger brands and sustainable growth strategies. With a background in radio, television, and digital media, Elliott works with legal organizations across the country to align marketing strategy, creative storytelling & operational systems to drive measurable results.Going Forward is brought to you by VIP Marketing. VIP Marketing is a law firm marketing agency built to help firms become the choice in their market through strategy-led SEO, paid media, website design and development, brand strategy, and premium video production. Based in Charleston, South Carolina, VIP Marketing serves law firms nationwide. Our website provides detailed information on our services and expertise. For more information, visit vipmarketing.com.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Cecil Bullard and Wayne Marshall discuss the challenges facing the automotive industry today. They examine the complexities and controversies surrounding technician licensing and certification, highlighting the need for industry-wide standards. The conversation also addresses the importance of financial literacy and measurable productivity in running a successful shop.00:00 Debating dealership licensing issues10:17 Balancing employee pay and motivation13:05 Building Employee Loyalty18:33 Improving employee wages and management23:01 Business fundamentals and financial ratios29:03 Planning an Exit Strategy35:00 Chris Enright on industry frustration41:01 Need for sophisticated testing46:14 Importance of unique selling proposition51:13 Importance of inclusivity and differentiation54:12 Challenges with membership relevance01:03:44 Young talent and enthusiasm01:04:15 Recruiting a young car enthusiast

A Vision for Governance Reform in Canada. Guest: Conrad Black. Biographer Conrad Black and billionaire Stephen Jarislowsky have proposed recommendations to streamline Canadian governance by reducing duplicated bureaucracy. They argue that Canada's public service is top-heavy and that lowering corporate and personal taxes is essential for maintaining economic growth and competitiveness with the United States. 151900 ORPHAN'S HOME, ONTARIO

Managing employees well starts long before difficult conversations ever happen. In fact, the systems you put in place from day one can determine whether your team grows together or struggles with disengagement and poor performance. In this episode of the Business of Apparel podcast, Rachel explains why great leadership and effective employee management go hand in hand with preparing for the possibility of letting someone go. She shares how to set clear expectations and implement performance improvement plans that protect both your team culture and your business. Rachel also discusses how underperforming employees can impact morale and why retaining A-players sometimes requires making tough decisions.

In this eye-opening episode 118, Part 1 of Going Forward, host Eric Elliott sits down with Brooke Lively, Founder of Scaling Law, for the first half of a two-part conversation on what it really takes to build a healthier, more profitable law firm. In Part 1, Brooke & Eric unpack a hard truth many law firm owners eventually face: growth is not always the same as health.Brooke has spent years helping law firms become more profitable, systemized, and scalable through financial strategy, fractional CFO work and EOS implementation. In this first part of the conversation, she & Eric dive into the pressures facing personal injury firms today, from rising client acquisition costs to private equity, case volume, cash flow & the temptation to chase more leads before fixing what is happening inside the firm.Together, they explore why “more cases” can actually create more problems when a firm does not have the cash, staff, systems, or litigation capacity to work those cases well. Brooke explains why contingency firms have to think carefully about the cost of carrying cases for months before getting paid, and why growth can become dangerous when it is not balanced with cash.Eric and Brooke also discuss the difference between a busy law firm owner and one who is actually building enterprise value. From vision and people to data, process, and traction, Brooke breaks down how EOS helps firms stop spinning in circles and start rowing in the same direction.Topics include: why growth can become dangerous for PI firms; how rising client acquisition costs impact profitability; why leads do not cure all; the relationship between case volume, cash flow & staffing; why insurance companies know which firms will litigate; signs a law firm has outgrown the way it is being managed; six key components of EOS; why law firms need vision, data & process to scale responsibly.In Part 2, we continue with a deeper look at intake, conversion rates, cash flow, owner dependency & more.Connect w/ Eric Elliott:Website: ⁠⁠⁠⁠https://ericelliott.com/Facebook: ⁠⁠⁠⁠https://www.facebook.com/ericelliottspeakerLinkedIn: https://www.linkedin.com/in/theericelliott/ Instagram: ⁠⁠https://www.instagram.com/ericmelliott/Twitter: ⁠⁠https://twitter.com/EricMElliottTiktok: https://www.tiktok.com/@ericmelliottEmail: Eric@EricElliott.comText: 843-279-5843Connect w/ Brooke Lively:Website: https://brookelively.com/Scaling Law: https://www.scalinglaw.com/LinkedIn: https://www.linkedin.com/in/brookelively/Instagram: https://www.instagram.com/scaling_law/Facebook: https://www.facebook.com/scalinglawYouTube: https://www.youtube.com/@ScalingLawSupercharge your online advertising campaigns with Optmyzr! Streamline management, optimize performance, and boost your ROI. Visit https://www.optmyzr.com/⁠⁠⁠⁠⁠ to discover how Optmyzr can revolutionize your digital marketing.Also, as a special treat for our listeners, sign up with the code GOINGFORWARD20 and enjoy an exclusive 20% discount on your first year with Trainual! Seize this opportunity to supercharge your operations & propel your business forward!Eric Elliott is the founder of VIP Marketing and Craft Creative, two agencies dedicated to helping law firms build stronger brands and sustainable growth strategies. With a background in radio, television & digital media, Elliott works with legal organizations across the country to align marketing strategy, creative storytelling & operational systems to drive measurable results.Going Forward is brought to you by VIP Marketing. VIP Marketing is a law firm marketing agency built to help firms become the choice in their market through strategy-led SEO, paid media, website design & development, brand strategy & premium video production. Based in Charleston, South Carolina, VIP Marketing serves law firms nationwide. Our website provides detailed information on our services and expertise. For more information, visit vipmarketing.com.

What happens when a portrait photographer stops thinking like a freelancer and starts thinking like a CEO? Jaren Collins did exactly that — and built JCi Creatives, a nationwide creative agency specializing in conference and event storytelling, with clients including AT&T and the Thurgood Marshall College Fund.In this episode, Jaren breaks down:How he quit his corporate job (with almost nothing saved) and matched his salary within a monthWhy he walked away from 52 weddings a year to pursue corporate clientsHow one $1,000 gig turned into nearly $100,000 in annual spend from a single clientHis approach to project-based pricing and asking "what's your budget" upfrontHigh-volume headshot strategy — including doing 75 headshots in 23 minutesThe systems, AI tools, and team structure that keep his business running efficientlyWhy referrals in the corporate world are massively underutilizedJaren also co-owns Greenwood Co., a creative coworking and content space in DeSoto, Texas built to empower creators and entrepreneurs — and his mission is to help others turn creativity into sustainable, legacy-building businesses.Whether you want to break into corporate photography or scale what you've already built, this episode is full of real-world strategy you can use today.If you're building a photography business, want to grow your portrait photography income, or are curious about how to make money from photography online, this conversation is packed with actionable advice.

Live from our Theriathon 2026 event! Group 4 faces poison darts, snakes, and later on somebody presses a button that is probably going to matter a heck of a lot later on. // FIND US: Support the show on Patreon: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://patreon.com/dandr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Explore the world of Theria: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dandrpodcast.com⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠ Join our Discord community: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://discord.gg/DandR⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Grab official D&R merch: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dandrpodcast.dashery.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠ // PARTNERS & PLUGS: Play the Level Up A5E ruleset: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.levelup5e.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠(use code DANDR for a 5% discount) Streamline your game with GM Assistant: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://gmassistant.app/?via=dandr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (use code DANDR) Learn more about your ad choices. Visit podcastchoices.com/adchoices

Live from Theriathon 2026, our latest Arc 6 group debuts: Debtbound! Four strangers with nothing in common other than a shared debt they didn't sign up for... Follow D&R's Debtbound by joining our Patreon: patreon.com/dandr // FIND US: Support the show on Patreon: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://patreon.com/dandr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Explore the world of Theria: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dandrpodcast.com⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠ Join our Discord community: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://discord.gg/DandR⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Grab official D&R merch: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dandrpodcast.dashery.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠ // PARTNERS & PLUGS: Play the Level Up A5E ruleset: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.levelup5e.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠(use code DANDR for a 5% discount) Streamline your game with GM Assistant: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://gmassistant.app/?via=dandr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (use code DANDR) Learn more about your ad choices. Visit podcastchoices.com/adchoices