Podcasts about Streamline

Send us Fan MailMost nonprofit events open exactly one path to giving: the ticket. Jena Lynch and Britt Stockert map the fundraising moments most events miss, before doors open, during the event, after everyone goes home, and unpack how nonprofits can open more paths to giving - without extra work for their team.What You'll LearnWhy the ticket purchase is one of the best, and most frequently ignored, fundraising opportunities of the event life-cycleWhat good ticket data actually looks like (knowing who to expect before your guests even walk in)Where the most donation opportunities quietly slip away once the event is underwayWhy one unified donor record beats three spreadsheets and a manual mail mergeThe one friction point Britt says to fix first, before your very next eventIf you're deep into your year-end event planning, this one is for you!Engage attendees. Simplify giving. Grow your impact.Find out more about maximizing your events with the double-down power of Donorbox Dynamic Duo  - from ticketing to post-event stewardship.You can:Streamline ticket sales and collect donations from ticket buyersManage your event in one easy-to-track placeCheck guests in with easeCollect in-person, cashless donations with just a tap, dip, or swipeChapters00:00 The Mindset Shift in Event Fundraising00:56 Welcome to The Nonprofit Podcast02:28 Capturing Generosity at Ticket Checkout04:08 Streamlining Table Registration & Payments06:00 Common In-Event Pitfalls to Avoid07:16 Eliminating Friction for Event Attendees08:52 Using Donorbox Live Kiosk & Offline Auto-Sync11:00 Post-Event Data Integration & Donor Segmentation12:55 Timely Stewardship and Follow-Up Emails13:44 Practical Action Step for Your Next Event14:51 Closing Remarks & ResourcesHost BiosJena Lynch, Head of Community Engagement at Donorbox, anchors The Nonprofit Podcast.Brittan Stockert, Fundraiser Coach at Donorbox, co-hosts The Nonprofit Podcast.Donorbox is a trusted fundraising platform used by more than 100,000 organizations worldwide, raising over $4 billion for nonprofit causes. Learn more at donorbox.org.Enjoying the show? Subscribe for more practical fundraising strategies, leadership insights, and tools to help your nonprofit grow sustainably.Disclaimer: This podcast is for educational purposes only and shouldn't be considered legal or financial advice. Please consult a professional advisor for guidance specific to your organization.Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Cavan Robinson and Tony Mercury of Vehlo from STX 2026. Cavan and Tony explore the evolving trade show landscape, discussing how rising costs and market saturation have changed their approach to event participation. They also dive into the growing influence of AI in the industry, highlighting both the opportunities and challenges it brings to shop management and marketing.00:00 Evaluating trade show expenses10:25 Finding the right trade show staff14:31 Attending the Northeast Show and Milwaukee Event17:37 Improving event attendance strategies25:47 Issues with recurring trade shows30:12 Questioning Technical Training Value35:21 Lunch with Margaret discussing retirement38:42 Advice for growing your business46:56 AI's impact on SEO strategies53:41 Managing AI Data and Partnerships57:36 Using GuestX for call issues01:00:29 Catfish leads to divorce

In episode 120, Part 2 of Going Forward, host Eric Elliott continues his conversation with entrepreneur, advisor, author, and business thinker Peter Ricciardi for a deeper look at the ideas behind Peter's book, Mind Shift, Profit Lift.Peter explains why he did not write a book called Profit Lift, Mind Shift. In his view, the profit does not come first. Profit comes when business owners learn to look at their company through the lens of the customer and the employee. When the customer is happier and the employee is better equipped to deliver, the business has a stronger chance to grow in a meaningful and lasting way.Eric and Peter also discuss why “doing more” becomes such an addictive response for entrepreneurs, why many businesses try to save or squeeze their way to prosperity, and why value engineering can quietly damage the customer experience. Peter shares examples from restaurants, franchises, retail, RV sales, sports, Costco, American Express, and other industries to show why customer loyalty, employee retention, and real value matter more than vanity metrics.The conversation also explores pricing, revenue, profit, traffic, retention, and why many entrepreneurs celebrate top-line growth without talking honestly about whether the business is actually healthy. Peter challenges business owners to ask harder questions, including whether they would buy from themselves and whether they would want their own mother to see the way they do business.Topics include: why mind shift comes before profit lift; why focusing only on the bottom line can backfire; the difference between revenue and real business health; why retention matters more than attention; how customer value should shape pricing; why doing more is not always the answer; what businesses can learn from Costco, Burger King, Sticky Fingers, and other brands; why happy customers matter more than abstract numbers; and what going forward means to Peter Ricciardi.This episode is a clear reminder that profitability is not just a math problem. It is a mindset problem. The businesses that last are the ones willing to think differently, serve better, listen harder, and do the right thing even when the shortcut looks more profitable.Connect w/ Eric Elliott:Website: ⁠⁠⁠⁠https://ericelliott.com/Facebook: ⁠⁠⁠⁠https://www.facebook.com/ericelliottspeakerLinkedIn: https://www.linkedin.com/in/theericelliott/ Instagram: ⁠⁠https://www.instagram.com/ericmelliott/Twitter: ⁠⁠https://twitter.com/EricMElliottTiktok: https://www.tiktok.com/@ericmelliottEmail: Eric@EricElliott.comText: 843-279-5843Connect w/ Peter Ricciardi:LinkedIn: https://www.linkedin.com/in/peterricciardi/Website: https://ten9eight7.com/Book: Mind Shift, Profit LiftSupercharge your online advertising campaigns with Optmyzr! Streamline management, optimize performance, and boost your ROI. Visit https://www.optmyzr.com/⁠⁠⁠⁠⁠ to discover how Optmyzr can revolutionize your digital marketing.Also, as a special treat for our listeners, sign up with the code GOINGFORWARD20 and enjoy an exclusive 20% discount on your first year with Trainual! Seize this opportunity to supercharge your operations and propel your business forward!Eric Elliott is a legal marketing expert, entrepreneur, and founder and CEO of VIP Marketing. He is also the founder of Craft Creative and host of the Going Forward podcast. Based in Charleston, South Carolina, Elliott has nearly two decades of experience across advertising, media, branding, digital marketing and law firm growth.Going Forward is brought to you by VIP Marketing. VIP Marketing is a law firm marketing agency built to help firms become the choice in their market through strategy-led SEO, paid media, website design and development, brand strategy, and premium video production. Based in Charleston, South Carolina, VIP Marketing serves law firms nationwide. Our website provides detailed information on our services and expertise. For more information, visit vipmarketing.com.

D&R's Live Show from Dragon Con 2026! Jason puts a group of hapless halflings to the test, and the Dragon Con audience seals their fate... // FIND US: Support the show on Patreon: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://patreon.com/dandr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Explore the world of Theria: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dandrpodcast.com⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠ Join our Discord community: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://discord.gg/DandR⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Grab official D&R merch: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dandrpodcast.dashery.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠ // PARTNERS & PLUGS: Play the Level Up A5E ruleset: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.levelup5e.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠(use code DANDR for a 5% discount) Streamline your game with GM Assistant: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://gmassistant.app/?via=dandr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (use code DANDR) Learn more about your ad choices. Visit podcastchoices.com/adchoices

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Jim Montagner, a traveling GM world-class tech and owner of Valley Motor Auto and Truck, shares his unconventional entry into the automotive industry, beginning as a Vo-Tech student and eventually moving from independent shops to dealerships. Jim details the challenges of transitioning to mobile diagnostics, emphasizing the importance of sound business practices, such as bookkeeping and proper pricing, to sustain and eventually grow his business. The conversation explores the necessity of ongoing education in both technical skills and business management, highlighting the critical balance between delivering quality repairs and ensuring business profitability.00:00 Choosing a career path06:27 Discussing the cost of living06:56 Finding inspiration from others10:44 Expanding from diesel to general repairs15:28 Customer perceptions of mobile repair costs18:39 Talking to shop owners20:10 Pricing strategy challenges25:04 Unqualified mechanics hurting reputation28:38 Managing inconsistent work hours31:56 Navigating business start-up challenges33:27 Check Engine Chuck's viral success36:58 Finding first big job by chance41:49 Pricing for profitability in auto shops45:30 Learning ECM and EEPROM Programming48:39 Vacation scheduling challenges49:26 Making weekend plans55:33 Understanding Business Profit Margins57:27 Reading business books for success59:39 Planning future recording session

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation focused on real-world challenges faced by shop owners and technicians, including the complexities of managing customer expectations and navigating negative reviews. One concept discussed was the need for transparent diagnostic processes and detailed communication, especially when customers question pricing or feel they already know the issue with their vehicles. A key theme that emerged was the importance of accurate shop management—covering everything from parts inventory to internal controls in software like Shop-Ware—to ensure profitability and reduce clerical errors.00:00 Out-of-province vehicle inspections06:53 Florida driver's license language law15:54 Construction mistake with leaning structure16:42 Visiting the 9/11 Memorial Museum23:08 Challenges of Replacing Headlights27:58 Car repair frustration and miscommunication32:35 Discussing diagnostic trouble codes37:32 Introducing Whisperflow for Note-Taking47:24 Customer dissatisfaction with tire pricing50:29 Dealer pricing and customer experiences56:11 Adjusting labor rates and pay structure01:01:02 Evaluating Business Efficiency and Labor01:09:15 Old machinist's inventory strategy01:09:52 Buying and selling steel

On this getaway Thursday edition of the program, hear from Browns rookie S Emmanuel McNeil-Warren (1:20:10) from his interview on the Todd Monken Show this week. You'll also hear this week's What to Watch (45:46) presented by Streamline and continue division previews with the NFC West (28:57). Plus, get this week's Mailbag (1:05:01).See omnystudio.com/listener for privacy information.

One of my favorite things about running a membership is that I have the opportunity to give apparel brand founders direct access to experienced industry professionals who can help them navigate the challenges of launching, growing, and scaling a business. In this episode, I'm giving you an inside look at what happens during an Apparel Founders Board office hours meeting. I'm sharing a real preview of the conversations, questions, and resources that help our members make smarter decisions and navigate the many challenges that come with building and growing an apparel brand.

In episode 120, Part 1 of Going Forward, host Eric Elliott sits down with entrepreneur, advisor, author, and longtime business leader Peter Ricciardi for a conversation about ethics, entrepreneurship, customer experience, and the mindset required to build something that lasts.Peter is the author of Mind Shift, Profit Lift, a book built around the idea that greater profitability does not begin with squeezing harder, chasing shortcuts, or obsessing over the bottom line. It begins by changing the way business owners think.In Part 1, Eric and Peter start with something deeper than business tactics. They talk about legacy, ethics, and the question Peter believes more business owners should ask themselves: would your mom be proud of the way you do business? From there, the conversation moves into what it really means to build a business that is successful without trading away integrity along the way.Peter also shares lessons from becoming the youngest Burger King franchisee in history, growing up in a family of entrepreneurs and professionals, and learning the difference between understanding business in theory and living it when your own money, employees, and reputation are on the line.Together, Eric and Peter explore why entrepreneurs need to know what they do not know, why “if you build it, they will come” is usually wrong, and why most businesses claim to be customer-first while rarely making decisions that begin with the customer.Topics include: doing business ethically; why it is not about you; Peter's early path as an entrepreneur; lessons from Burger King, Raising Cane's, Domino's, Buc-ee's, and other brands; why busy does not always mean productive; why customers and employees should come before ego; the difference between risk and recklessness; why simplicity can become a competitive advantage; and why business owners need to listen more closely to the people they serve.This episode is a reminder that strong businesses are not built by accident. They are built by people willing to look honestly at their customers, their employees, their assumptions, and themselves.Connect w/ Eric Elliott:Website: ⁠⁠⁠⁠https://ericelliott.com/Facebook: ⁠⁠⁠⁠https://www.facebook.com/ericelliottspeakerLinkedIn: https://www.linkedin.com/in/theericelliott/ Instagram: ⁠⁠https://www.instagram.com/ericmelliott/Twitter: ⁠⁠https://twitter.com/EricMElliottTiktok: https://www.tiktok.com/@ericmelliottEmail: Eric@EricElliott.comText: 843-279-5843Connect w/ Peter Ricciardi:LinkedIn: https://www.linkedin.com/in/peterricciardi/Website: https://ten9eight7.com/Book: Mind Shift, Profit LiftSupercharge your online advertising campaigns with Optmyzr! Streamline management, optimize performance, and boost your ROI. Visit https://www.optmyzr.com/⁠⁠⁠⁠⁠ to discover how Optmyzr can revolutionize your digital marketing.Also, as a special treat for our listeners, sign up with the code GOINGFORWARD20 and enjoy an exclusive 20% discount on your first year with Trainual! Seize this opportunity to supercharge your operations and propel your business forward!Eric Elliott is a legal marketing expert, entrepreneur, and founder and CEO of VIP Marketing. He is also the founder of Craft Creative and host of the Going Forward podcast. Based in Charleston, South Carolina, Elliott has nearly two decades of experience across advertising, media, branding, digital marketing and law firm growth.Going Forward is brought to you by VIP Marketing. VIP Marketing is a law firm marketing agency built to help firms become the choice in their market through strategy-led SEO, paid media, website design and development, brand strategy, and premium video production. Based in Charleston, South Carolina, VIP Marketing serves law firms nationwide. Our website provides detailed information on our services and expertise. For more information, visit vipmarketing.com.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Trey Holley, a shop owner from Thomaston, Georgia. Trey shares his journey from being a lifelong mechanic to learning the ropes of business ownership, highlighting the unique challenges faced in small Southern towns. The conversation touches on the importance of supporting fellow shop owners rather than viewing them purely as competitors, and Trey offers insight into the work-life balance struggles that led him to prioritize both his health and the building of a strong, supportive team.00:00 Atlanta airport's massive scale03:41 Long walks at airports06:27 Thunder Valley racetrack experience10:30 Southern business challenges with generosity13:29 Overwhelmed by business demands19:09 New guy in town setting up20:59 University town business challenges22:34 Building Industry Relationships26:46 Discussing business challenges with spouse31:14 Discussing labor cost strategy35:32 Quality control and final checks38:55 Balancing work and family time40:33 Dealing with family anxiety44:57 Balancing multiple responsibilities47:21 Discovering the Enneagram for Communication49:12 On choosing the right people

On this Victory Friday edition of the program, the guys give out their Preseason Awards (1:00:17). You'll also hear from Browns QBs Dillon Gabriel (51:20) and Taylen Green (1:18:35), and Browns HC Todd Monken (28:50) following yesterday's win over the Patriots. Plus, get this week's “What to Watch” presented by Streamline (41:02).See omnystudio.com/listener for privacy information.

Starting an apparel brand is a big investment, and taking the time to validate your idea before jumping into product development can save you time, money, and frustration down the road. As the launch of my book The Business of Apparel is right around the corner, I want to be sure you have a solid foundation for your brand before reading about how to start your business. I'm walking through the essential research I recommend doing before launching an apparel brand. I explain why researching your idea, understanding your potential customers, and creating a business plan can help you enter the apparel industry with a stronger foundation and a clearer path forward.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Tonnika Haynes. Tonnika shares her experiences navigating trade shows like Vision and ASTA, highlighting the challenges of scaling events while maintaining their community feel. The conversation touches on the struggle to balance profitable training with meaningful content for shop owners. They also discuss the importance of grassroots networking and accountability within industry associations, emphasizing the need to evolve while remembering what made previous events special.00:00 Trade show insights and takeaways04:45 Struggling to secure instructors09:25 Improving trade show quality11:08 Evaluating training investment costs15:18 Investing in employee training18:21 Challenges in Automotive Training22:41 Getting great deals at the show23:30 Boosting vendor sales at trade shows27:40 Considering a move to a convention center30:58 Regional networking events in Asheville35:07 Adjusting content for wider appeal37:22 Demand for hands-on Tesla class41:53 Early board experiences discussed42:36 Addressing organizational dysfunction46:57 Launching the new podcast52:03 Discussing video production deadlines53:03 Braxton starting a media company56:04 Introducing the next topic

On this packed football Friday edition of the program, the Browns legend Hanford Dixon joins the show (41:50) to recap training camp and preview this year's trips with TrueFan Travel. Former Bills All-Pro Steve Tasker also joins the guys (22:38) to preview tomorrow's preseason game against the Bills. You'll also hear an exclusive interview with Browns QB Coach Mike Bajakian (1:18:25) and QB Shedeur Sanders from the podium (1:08:50). Plus, get this week's “What to Watch” presented by Streamline.See omnystudio.com/listener for privacy information.

You are losing sales every time a customer says it is too expensive, they need to talk to their spouse, or they want to check with another agent first. On August 20th at noon CST, Michael is teaching a free live training on exactly how to overcome objections in the auto conversation.

Black Friday and Cyber Monday can be some of the most profitable days of the year for your apparel brand, but success doesn't happen by accident. The brands that see the biggest results are the ones that start planning months in advance with a clear marketing strategy. I will walk you through how to create a successful Black Friday Cyber Monday strategy that attracts new customers, increases repeat purchases, and protects your profit margins. I'll share how to plan your product launches, discounts, marketing campaigns, customer service, and post-purchase follow-up while using key performance metrics to measure your success and improve future promotions.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Emily Oliver joins the podcast to share her journey of taking over a small family auto repair shop in Gloucester, Massachusetts. Emily talks about the challenges of modernizing operations, from adopting new software like Shop-Ware to implementing more thorough documentation and communication processes with customers. The conversation also highlights the complexities of hourly billing in auto repair, the challenges of managing family roles in business, and the importance of continuous learning and adaptation as the shop grows.00:00 Family auto shop's history08:56 Simple billing system explained10:55 Tracking time in auto repair bays19:04 Standardizing Inspection Processes23:10 Issues with technician pricing30:07 Convincing family about car maintenance36:33 Communicating with customers39:47 Dealing with other mechanics' issues46:27 Early challenges and learning curve54:21 Managing finances and staying focused56:10 Discussing parts pricing strategy01:01:21 Gaining insights from peer feedback

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas Underwood and David Roman are joined by Sam Freeman, Alexandra Pare, and Daniel Ekstrand from Promotive. The group demos “Paige,” Promotive's AI-powered virtual recruiter, showcasing how AI is transforming the hiring and prescreening process in the automotive industry. The conversation dives into current industry trends, including why technicians are leaving dealerships for independent shops and the top reasons candidates are looking for new positions. They also get candid about the frustrations of online reviews, sharing stories and strategies shop owners use to respond to feedback—both good and bad.00:00 Overview of Promotive's Services11:55 Managing morning priority calls15:43 Handling Language and Mumbling Issues18:44 Automated messaging for applicants27:21 Icy disaster during bachelor party32:58 Early adoption of Facebook and DVI37:41 Missed email confusion42:59 Hotel room negotiation challenge44:38 A quick conference trip52:30 Challenges of running a car shop59:36 Trying the Worst BBQ in KC01:03:25 Handling negative feedback01:07:19 Feedback on Uber improvements

Building an apparel brand can feel like an uphill battle, especially when you're competing against industry giants with resources, data, and strategies you don't have access to. While many founders assume they're simply missing a piece of the puzzle, the reality is that the apparel industry is far more competitive than most entrepreneurs realize, and understanding how it really works can change everything. In this episode, I pull back the curtain on an eye-opening experience from my corporate career that completely changed the way I view the apparel industry. I share what happened during a leadership meeting at one of the world's biggest apparel companies, why emerging brands were seen as a threat despite holding only a tiny fraction of the market, and how that experience inspired me to dedicate my career to helping independent apparel founders succeed with the insider knowledge they've never been given.

Drew Forsyth is an award-winning portrait photographer and director based in the North West of England, working with commercial and advertising clients across the UK and internationally. His work centres on people who've given everything to be extraordinary at what they do — from dancers with English National Ballet and musicians of the BBC Philharmonic and the Hallé Orchestras, to Nobel Prize-winning scientists, politicians, and performers at the height of their careers. His photography has been featured by BBC News, The Guardian, The Times, and Rolling Stone, and recognised by the Royal Society of the Arts. He's an AOP Accredited Photographer and Fellow of the RSA, and speaks internationally at events like Photo North, Pas de Deux Photo Conference, and the Royal Photographic Society.In this episode, Drew and Nikki trace his path from a JCPenney-style family portrait studio to photographing world leaders, Nobel laureates, and major corporate campaigns — and he breaks down exactly how he prices that work today. They dig into setting boundaries on set (and how to say yes to more without losing your mind), why those early "conveyor belt" studio years became his real technical training, and why he believes his biggest competition isn't other photographers — it's being forgotten. Drew also walks through how he actually quotes corporate jobs (day rates, itemized breakdowns, and the cautionary tale of a client who blamed him for "cheap-looking" dresses), how personal passion projects like his "Breaking Ground" series and a helicopter shoot over Manhattan became his best marketing, and the "Helsinki Bus Station Theory" — his framework for why so many photographers give up on their style right before it becomes distinctive.Topics covered:Setting boundaries with clients without losing bookingsWhy "conveyor belt" studio work builds indispensable technical skillsThe accidental path from individual sessions to corporate/organizational clientsPricing corporate shoots: day rates, itemized quotes, and scope questionsWhy past-client relationships and personal introductions beat cold outreachMarketing through consistent presence, not constant hard-sellingPassion projects as a client-acquisition strategyThe Helsinki Bus Station Theory: staying the course creativelyIf you're building a photography business, want to grow your portrait photography income, or are curious about how to make money from photography online, this conversation is packed with actionable advice.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation focused on the realities of technician mental health in the automotive industry. Several points were raised, including the lack of resources and support for young technicians, the stigma among men around discussing feelings and seeking help, and the crucial role that perspective and mentorship play in navigating workplace stress.00:00 Wearing outfits for a photo06:15 Hiring someone with unusual past jobs08:04 Sourcing clean, pure meth12:49 Understanding indica and sativa effects14:40 Dealing with smoke smell in cars19:36 Dealing with unresolved personal issues20:24 Helping employee with health issues26:30 Defining happiness with Rick White28:45 Learning about cars before the internet33:08 Understanding Mental Health Challenges34:07 Tech industry mentorship challenges39:51 Judging parents and kids' behavior41:10 Childhood playground altercation46:38 Being transparent about business struggles47:59 George's life-changing discovery52:51 Understanding the need for help53:57 Managing negative thoughts57:11 Discussing consequences of inaction

Send us Fan MailShownotes can be found at https://www.profitwithlaw.com/545.You did the work. So why does it feel like you're the last one to get paid for it?In this episode, Moshe sits down with Saumya Banker, CEO and co-founder of Donna AI, to break down exactly where law firm revenue disappears — and what to do about it.In this episode, you'll learn:Why the average solo firm only collects 66% of the billable work they actually doThe real reason lawyers lose 10–30% of their time before it ever reaches an invoiceWhy discounting isn't a pricing problem — it's a documentation problemHow unpaid invoices end up floating for 93 days (and what that's actually costing you)Why firms on flat fee and subscription models still need to track time — even without hourly billingIf you've ever looked at your bank account and wondered why it doesn't match how hard you and your team are working, this one's for you.The billable hour isn't your real problem. The gap between the work you do and the money you collect for it is — and most firms have no idea how wide that gap actually is.Chapters:[00:00] Why billing leakage is killing law firm revenue and how to fix it[05:20] How poor time tracking leads to lost income for your practice[07:16] Avoid client disputes with detailed, transparent billing narratives[11:29] Train associates for efficiency: stop hidden time and revenue loss[14:14] Use AI tools to automate attorney time tracking and descriptions[17:41] Streamline workflows so lawyers bill confidently and accurately[28:44] Leverage time tracking analytics to set profitable flat or hybrid fees[31:56] Get real-time alerts before client retainers run out Resources mentioned:

Leaving the security of a steady paycheck to build your own apparel business is one of the biggest decisions you'll ever make. The uncertainty of replacing your income, finding clients, and giving up traditional benefits can feel overwhelming, but the freedom, flexibility, and opportunity to build a business on your own terms can make it one of the most rewarding decisions you'll ever make. In this episode, I sit down with two former colleagues and friends, Sarah White and Kayla Clarot, to talk about our journeys from the corporate apparel world into running our own businesses. We share the lessons we learned working in a high-pressure environment, how those experiences shaped our leadership styles, and why creating businesses rooted in collaboration, flexibility, and kindness has become our mission.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas Underwood and David Roman are joined by Tyler Steever, a technician from Sioux Falls, South Dakota. Tyler Steever shares his path into the industry, highlighting how mentorship and hands-on learning shaped his career. The conversation delves into the importance of good shop culture and personal development, with Tyler Steever emphasizing the impact of teaching others and building supportive relationships. The episode also addresses mental health in the industry, as Tyler Steever openly discusses his personal struggles and the need to break the stigma around seeking help.00:00 Getting into vehicle repair05:03 Team cattle sorting challenge06:51 Learning from a mentor10:02 Rodeo scene and local issues12:59 Changing jobs in the auto industry16:34 Teaching horse training clinics21:28 Reflecting on family and self-worth23:33 Marriage as a lifelong commitment26:01 Communication in Marriage30:32 Warren Buffett's best advice32:21 Struggling with mental health at school36:21 Growing up with a religious dad40:39 Technician's unexpected promotion story41:51 Quitting a job rashly46:39 Sharing personal goals and vision49:38 Dog comforts during a breakdown52:10 Discussing family and Ziploc bags56:10 Spreading awareness and support

Ever wondered how a passion for fly fishing can reshape a tech executive's outlook on business? In this episode, we head to a remote, spring-fed Ozark mountain creek with Dave McCoy, Chief Revenue Officer at Bitfreighter, to discuss his journey into logistics technology and how the river helped him navigate the pandemic.

You don't need to subscribe to any social, cultural or spiritual regimentation or hegemony. Free yourself from all kinds of biases and explore the finest nuances.

Stepping into the role of CEO requires more than designing great products. It means shifting your mindset from working in your apparel brand to leading and growing it. Learning to delegate, trust your team, and focus on the bigger picture is what creates the foundation for long-term success. As I work to better understand the financial data behind my own business, build stronger leadership skills, and expand my team, I'm pulling back the curtain on what it really takes to transition from product designer to business owner. I explain why hiring before you feel ready, investing in expert guidance, and creating systems that empower your team can help you break through the growth ceiling that many apparel founders face.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation centers around Alex DeSantis's journey from working in auto repair shops to becoming a coach for auto shop owners. The discussion explored the importance of clear communication and establishing standard operating procedures in the industry, highlighting how many shops still struggle with basics like proper onboarding and workflow organization. Several points were raised, including the value of sharing business data transparently with employees, practical benefits shop owners can offer beyond health insurance, and the crucial role of teaching both technical and communication skills to the next generation of technicians.00:00 Empowered Advisor journey06:17 Starting part-time coaching with Rena08:31 Getting business coaching advice13:29 Neglecting business investments and maintenance15:56 Discussing employee benefits options18:31 Complaints about AI-generated content23:05 Frustrations with shop inefficiency26:59 Improving communication with clients29:30 Changing Views on Trade Education31:18 Future-proofing with human expertise34:42 Dealer advisor training issues38:44 Encounter with silent shopkeepers42:45 Office space changes47:17 Talking about the mysterious fire49:55 Local tales and warnings53:04 Getting pitched SEO on podcasts55:02 Preparing for 2027 expansion

Bringing investors into your apparel brand might seem like the fastest path to growth, but the wrong investment, or the wrong strategy, can put everything you've built at risk. In this episode we're breaking down why many apparel founders make costly mistakes after raising capital and explain how to use investment dollars strategically to build a stronger, more profitable business. We discuss why investing in education, hiring the right team, and testing products before scaling leads to better long-term results, while also exploring the dangers of chasing rapid growth and partnering with investors whose values don't align with your brand.

Most organizations deploying AI agents can’t answer a basic question: is it actually working? Not whether the agent runs — whether the process actually got better. In Episode 3 of our process mining and process intelligence series, Damian Pascale and Roz Parpia join host Bobby Brill to go deep on what it actually looks like to run process intelligence with AI in the mix — from the AI Visibility Gap, to a four-step framework for finding the right AI use cases, to what “closed loop intelligence” really means once agents are governing agents. This episode’s answer to the recurring question: don’t automate the chaos. Find it, understand it, improve it — then, and only then, streamline it. CHAPTERS 0:00 Introduction — Damian Pascale & Roz Parpia 0:56 “Don’t automate the chaos” — where the phrase comes from 2:25 Process mining vs. process intelligence — what actually changed 4:21 The linchpin: where AI fits across all three layers 5:36 The AI Visibility Gap — what most organizations are missing 6:56 A real example: when agent metrics look great, but quality doesn’t 8:13 The four-step framework: Find, Understand, Improve, Streamline 11:27 Where AI comes into streamlining — sizing the right use cases 13:19 Does the order of the four steps actually matter? 14:04 Task Mining — the human side process mining can’t see 15:19 A concrete example: the procurement approval bottleneck 16:31 The closed loop — six steps to continuous improvement 17:30 Why you can never skip the ‘detect’ step 18:05 Measuring real impact with the compare feature 19:25 Governance and AI Control Tower, explained simply 20:46 Mining the agents themselves — a third layer of visibility 21:36 Closed loop intelligence — the three layers, confirmed 22:48 Day one: what to do after deploying your first agent 23:38 Closing thoughts from both guests 24:26 Wrap-up IN THIS EPISODE • Why an AI agent doesn’t fix a broken process — it just runs the broken process faster • The real difference between process mining and process intelligence: three layers in one • The AI Visibility Gap: why almost every customer has deployed an agent, but few can prove it’s working • A real customer example — an agent that improved response time but quietly increased the reopen rate • The four-step framework for AI-ready process improvement: Find, Understand, Improve, Streamline • The 2–15 minute rule (and the 3–9 minute sweet spot) for sizing the right AI agent use cases • Why skipping straight to automation is exactly how you end up automating the chaos • Task Mining and the procurement approval example — 45 minutes across four systems, invisible to process mining alone • The six steps of the closed loop, and why the ‘detect’ step is the one everyone skips • Using the compare feature to measure whether an AI agent actually helped — or just moved the problem • AI Control Tower, explained simply — and how it becomes a third layer of process intelligence • Closed loop intelligence: the agent, the governance, and the agent’s own behavior — all observable, all improving GET STARTED If you’re a ServiceNow customer, you already have access to free evaluation projects — no license needed. https://www.servicenow.com/au/products/process-mining/get-started.html https://www.servicenow.com/docs/r/now-intelligence/process-mining/process-mining.html https://www.youtube.com/watch?v=TVrU0TQ7ldM https://www.youtube.com/watch?v=GLKROYqnc10 #ServiceNow #ProcessMining #ProcessIntelligence #AIAgents #AgenticAI #TaskMining #AIGovernance #AIControlTower #WorkflowAutomation #DigitalTransformation #ContinuousImprovement #ClosedLoopIntelligence #ServiceNowPodcast #EnterpriseAI #DontAutomateTheChaosSee omnystudio.com/listener for privacy information.

Most organizations deploying AI agents can’t answer a basic question: is it actually working? Not whether the agent runs — whether the process actually got better. In Episode 3 of our process mining and process intelligence series, Damian Pascale and Roz Parpia join host Bobby Brill to go deep on what it actually looks like to run process intelligence with AI in the mix — from the AI Visibility Gap, to a four-step framework for finding the right AI use cases, to what “closed loop intelligence” really means once agents are governing agents. This episode’s answer to the recurring question: don’t automate the chaos. Find it, understand it, improve it — then, and only then, streamline it. CHAPTERS 0:00 Introduction — Damian Pascale & Roz Parpia 0:56 “Don’t automate the chaos” — where the phrase comes from 2:25 Process mining vs. process intelligence — what actually changed 4:21 The linchpin: where AI fits across all three layers 5:36 The AI Visibility Gap — what most organizations are missing 6:56 A real example: when agent metrics look great, but quality doesn’t 8:13 The four-step framework: Find, Understand, Improve, Streamline 11:27 Where AI comes into streamlining — sizing the right use cases 13:19 Does the order of the four steps actually matter? 14:04 Task Mining — the human side process mining can’t see 15:19 A concrete example: the procurement approval bottleneck 16:31 The closed loop — six steps to continuous improvement 17:30 Why you can never skip the ‘detect’ step 18:05 Measuring real impact with the compare feature 19:25 Governance and AI Control Tower, explained simply 20:46 Mining the agents themselves — a third layer of visibility 21:36 Closed loop intelligence — the three layers, confirmed 22:48 Day one: what to do after deploying your first agent 23:38 Closing thoughts from both guests 24:26 Wrap-up IN THIS EPISODE • Why an AI agent doesn’t fix a broken process — it just runs the broken process faster • The real difference between process mining and process intelligence: three layers in one • The AI Visibility Gap: why almost every customer has deployed an agent, but few can prove it’s working • A real customer example — an agent that improved response time but quietly increased the reopen rate • The four-step framework for AI-ready process improvement: Find, Understand, Improve, Streamline • The 2–15 minute rule (and the 3–9 minute sweet spot) for sizing the right AI agent use cases • Why skipping straight to automation is exactly how you end up automating the chaos • Task Mining and the procurement approval example — 45 minutes across four systems, invisible to process mining alone • The six steps of the closed loop, and why the ‘detect’ step is the one everyone skips • Using the compare feature to measure whether an AI agent actually helped — or just moved the problem • AI Control Tower, explained simply — and how it becomes a third layer of process intelligence • Closed loop intelligence: the agent, the governance, and the agent’s own behavior — all observable, all improving GET STARTED If you’re a ServiceNow customer, you already have access to free evaluation projects — no license needed. https://www.servicenow.com/au/products/process-mining/get-started.html https://www.servicenow.com/docs/r/now-intelligence/process-mining/process-mining.html https://www.youtube.com/watch?v=TVrU0TQ7ldM https://www.youtube.com/watch?v=GLKROYqnc10 #ServiceNow #ProcessMining #ProcessIntelligence #AIAgents #AgenticAI #TaskMining #AIGovernance #AIControlTower #WorkflowAutomation #DigitalTransformation #ContinuousImprovement #ClosedLoopIntelligence #ServiceNowPodcast #EnterpriseAI #DontAutomateTheChaosSee omnystudio.com/listener for privacy information.

15-Hour Workweek Blueprint: How to Streamline Operations and Earn More Working Less Want to build business systems that free up your schedule while scaling your revenue? In this episode of Join Up Dots, we break down the 15-Hour Workweek Blueprint, showing you how to strip your business operations down to core leverage points so you earn more while working a fraction of the time. If you are an entrepreneur feeling trapped by daily operations and inefficient business systems, this conversation provides the exact roadmap you need to reclaim your time without sacrificing growth. Master the art of operational efficiency, eliminate busywork, and implement proven productivity and time management frameworks designed for modern business owners. Listen now to Join Up Dots, subscribe for more episodes, and share this episode with anyone looking to build a better business and a better life. #BusinessSystems #TimeManagement #Entrepreneurship #Solopreneurship #Productivity #BusinessGrowth #LifestyleDesign #Freedom #WorkSmarter #BusinessAutomation #SmallBusinessOwner #ScaleYourBusiness #OperationalEfficiency #JoinUpDots #DavidRalph

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, David & Lucas are joined by Brett Beitler to discuss the challenges and rewards of leadership in both family entertainment centers and the auto repair industry. Brett shares his experience in turning around struggling businesses, highlighting the importance of strong leadership, employee empowerment, and cultivating a culture of unreasonable hospitality. The conversation also explores the differences in leadership needs between industries, emphasizing the value of coaching, communication, and continuous personal growth for business success.00:00 Setting up automatic audio switching09:40 Inspiration to join preschool industry10:28 Expanding business in Houston16:37 Forming a Leadership Partnership23:16 Improving airport bathroom satisfaction27:04 Issues with Accountant and Bookkeeping35:00 Dealing with customer feedback40:18 Finding the Right Coaching Clients43:05 Practicing effective leadership skills53:33 Teaching Leadership to the Next Generation58:29 Empowerment in the Workplace01:01:37 Keeping up with rapid tech changes

Many apparel founders believe growing revenue is the key to building a successful brand, but revenue alone won't keep your business alive. Without healthy profit margins, even brands generating millions of dollars in sales can struggle with cash flow, inventory purchases, hiring, and long-term growth. In this episode of the Business of Apparel podcast, Rachel explains why profitability, not revenue, is the most important metric every apparel founder should be tracking. She shares real examples of brands that looked successful on paper but ultimately failed because they ignored their margins, along with practical guidance for calculating profitability, understanding company-wide weighted margins, and making smarter inventory and pricing decisions. Rachel also discusses how experienced mentorship and the right financial systems can help founders avoid expensive mistakes and build brands that are positioned for sustainable, long-term success.

Many corporate marketing teams struggle to build real customer connection because they rely on transactional, feature-heavy product copy that fails to break through crowded digital channels. Juliana Cobb, Chief Creative Officer, and Rich Santiago, Chief Strategy Officer at 72andSunny New York, break down how to optimize asset development and increase brand relevance by embedding inclusive creative frameworks directly into active cultural spaces.They share their operational playbook for compressing creation timelines through close client collaboration, running authentic creator-led campaigns that bypass forced corporate scripts, and using athletic competitive models to reduce development workflow strain across regional offices.Key tactical themes covered:Transitioning product campaigns into integrated experiential platforms.Bringing clients directly into strategic rooms to shorten production cycles.Differentiating legacy properties inside highly saturated online spaces.Activating employee advocacy networks and creator talent using their natural tone.Utilizing athletic team models to manage operational project strain.Juliana Cobb is the CCO and Rich Santiago is the CSO at 72andSunny New York, directing multi-market creative distribution and brand relevance strategy for premier global enterprises.Connect with us and our guests:Follow Juliana Cobb on LinkedIn: https://www.linkedin.com/in/julianacobb/Follow Rich Santiago on LinkedIn: https://www.linkedin.com/in/rich-f-santiago/Explore 72andSunny: https://www.72andsunny.com/Streamline paid social with Strike Social: https://strikesocial.com/guaranteed-paid-social-media-ads-outcomes/Connect with Host Dylan Conroy: https://www.linkedin.com/in/dylanconroy/

In this insightful episode 119, Part 1 of Going Forward, host Eric Elliott sits down with Sharon Toerek, Founder of Legal + Creative, for the first half of a two-part conversation on creativity, intellectual property, legal strategy, agency growth, and the future of creative work.Sharon has built a national law practice helping advertising, marketing, communications, and creative agencies protect their assets and turn their ideas into revenue. In this episode, she and Eric dig into a topic that every agency owner, creative leader, and business builder needs to understand: your ideas may be more valuable than you realize, but only if you know how to protect them.Together, Eric and Sharon talk about why legal strategy should not be viewed as a barrier to growth, but as a tool for building a stronger business. Sharon explains how agencies can think differently about the work they create, the intellectual property they own, the rights they assign, and the ways they may be giving away too much value without realizing it.The conversation also explores how AI is putting pressure on old agency business models. As asset creation becomes faster and easier, Sharon makes the case that agencies need to understand where the real value lives: in strategy, thinking, systems, methodologies, and creative intelligence.Topics include: why legal affairs can become a profit center; how agencies can monetize intellectual property; the difference between deliverables and underlying IP; how AI is changing creative business models; why agencies need to document their knowledge and processes; the role of contracts, licensing, and usage rights; why agencies give away too much value; how scope creep eats away at profit; and why both agencies and clients need to agree on what success actually looks like.And in Part 2, Eric and Sharon continue the conversation with a deeper look at AI ownership, law firm marketing, compliance, client responsibilities, and the questions law firms should ask before hiring an agency or production company.Connect w/ Eric Elliott:Website: ⁠⁠⁠⁠https://ericelliott.com/Facebook: ⁠⁠⁠⁠https://www.facebook.com/ericelliottspeakerLinkedIn: https://www.linkedin.com/in/theericelliott/ Instagram: ⁠⁠https://www.instagram.com/ericmelliott/Twitter: ⁠⁠https://twitter.com/EricMElliottTiktok: https://www.tiktok.com/@ericmelliottEmail: Eric@EricElliott.comText: 843-279-5843Connect w/ Sharon Toerek:LinkedIn: https://www.linkedin.com/in/sharontoerekLegal + Creative LinkedIn: https://www.linkedin.com/company/legal-creative/Website: https://legalandcreative.com/Supercharge your online advertising campaigns with Optmyzr! Streamline management, optimize performance, and boost your ROI. Visit https://www.optmyzr.com/⁠⁠⁠⁠⁠ to discover how Optmyzr can revolutionize your digital marketing.Also, as a special treat for our listeners, sign up with the code GOINGFORWARD20 and enjoy an exclusive 20% discount on your first year with Trainual! Seize this opportunity to supercharge your operations and propel your business forward!Eric Elliott is the founder of VIP Marketing and Craft Creative, two agencies dedicated to helping law firms build stronger brands and sustainable growth strategies. With a background in radio, television, and digital media, Elliott works with legal organizations across the country to align marketing strategy, creative storytelling, and operational systems to drive measurable results.Going Forward is brought to you by VIP Marketing. VIP Marketing is a law firm marketing agency built to help firms become the choice in their market through strategy-led SEO, paid media, website design and development, brand strategy, and premium video production. Based in Charleston, South Carolina, VIP Marketing serves law firms nationwide. Our website provides detailed information on our services and expertise. For more information, visit vipmarketing.com.

A great chiropractic practice shouldn't depend on one person. It should depend on great systems. In this Chiropractic Deep Dive, we break down Dr. Noel Lloyd's clinic operating system for building a fully cross-trained team that can confidently handle vacations, sick days, staff transitions, and rapid growth without disrupting patient care. In This Episode You'll Learn: Why staff absences expose system weaknesses—not staffing problems The "sports team" approach to cross-training every position How to build a complete 10-tab Job Book for every role in your practice Why written systems outperform digital files during busy clinic days The five biggest cross-training mistakes most chiropractic offices make How recurring "flight reviews" keep your team confident and consistent Why employees should create and teach their own Job Books How cross-training increases employee freedom and improves retention The secret to removing your clinic's growth ceiling through better systems Whether you're building your first team or scaling a multi-doctor practice, these strategies will help you create a clinic that runs with confidence—even when key team members are away. Ready to Build a Practice that Doesn't Depend on You?

Send us Fan Mail What separates a commodity local provider from a business that easily commands premium pricing? In this kickoff to our four-part brand series, Greg Sterling and Mike Blumenthal are joined by marketing pioneer John Jantsch.John details how small businesses can harness real customer language using clinet interviews, reviews and LLMs to establish distinctiveness, why top-down strategic leadership is required to effectively implement AI, and how to navigate the emerging threat of "agentic flattening" as AI agents and structured protocols begin to alter direct website interactions. Streamline your marketing operations from strategy to final customer touchpoint. Subscribe to our newsletters and other content at https://www.nearmedia.co/subscribe/

In this throwback episode, Kevin and Zach feature Dr. Chris Salierno talk about the real-world operational realities of implant dentistry. Moving past the textbook "before and after" presentation, Chris shares valuable lessons learned from his early residency clinical errors, examining how aesthetic, functional, and hygienic complications ultimately shape a successful final restoration. The conversation highlights the value of beginning with the end in mind and showcases the practical workflows of the Neoss implant system, demonstrating how a streamlined design and smart component features can elevate both clinical accuracy and business efficiency in daily practice. Some links from the show: Neoss Dental Implants Join the Very Clinical Facebook group!  Join the Very Dental Facebook Group using one of these passwords: Timmerman, Paul, Bioclear, Hornbrook, Gary, McWethy, Papa Randy, or Lipscomb!  The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! We're proud to be supported by the folks at Net32! I'm a big fan of the Bioclear Method! I think you should give it a try and I've got a great offer to help you get on board! Use the exclusive Very Dental Podcast code VERYDENTAL8TON for 15% OFF your total Bioclear purchase, including Core Anterior and Posterior Four day courses, Black Triangle Certification, and all Bioclear products. Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code "VERYSHIP" you'll get free shipping on your order! Go save yourself some money and support the show all at the same time! The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even  their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!

Complexity kills conversions. And friction quietly sends ready buyers to your competitors. In this episode of The Level Up Podcast, Paul Alex breaks down how to audit your buying process and make it dangerously easy for prospects to become paying clients. Let's be real… If someone is ready to buy… But your funnel is confusing… Your contract process is clunky… Your payment system is slow… And your onboarding feels like a maze… You are creating reasons for them to leave. In this episode, you'll learn: Why confused buyers do not convert How operational friction destroys cash flow Why your customer journey must be built around the buyer, not your admin team How simplifying contracts, payments, and onboarding increases trust and speed The truth is simple: A frustrated mind leaves. A confused mind hesitates. And a ready buyer should never have to fight your process just to give you money. High-level operators do not guess where the friction is. They test the journey. They count the clicks. They buy from their own funnel. They find the delays. They remove every unnecessary obstacle between interest and payment. Because when the process feels seamless… The client trusts your competence immediately. Audit the funnel. Streamline the transaction. Make buying easy. And keep leveling up. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Caroline White has been a professional photographer for 21 years — starting as an actress shooting headshots on the side before a burglary wiped out her equipment and pushed her into photography full-time. Since 2011 she's averaged six figures a year shooting personal branding for women entrepreneurs and coaches, and more recently has pivoted into a passion project: underwater portrait photography.In this episode, Caroline and Nikki dig into pricing high-touch branding packages (from $2,500 simple sessions to a $20,000 two-and-a-half-day shoot), the "asshole insurance" strategy that protects her boundaries while letting her overdeliver for great clients, how AI is affecting (and not affecting) the personal branding photo market, and her transition from packages to in-person sales for underwater work — including handmade, rhinestone-embellished prints. Caroline also opens up about the near-drowning experiences that shaped her fearlessness in the water and her ability to help nervous clients feel safe underwater.Topics covered:Building a 6-figure business without weddings or paid adsHow marketing lag works — and what happens when you stopAdd-ons that increase average sale (rush orders, retouching tiers, split-day shoots)"Asshole insurance": overdelivering for good clients, holding boundaries with difficult onesAI's real impact on personal branding photographyUnderwater photography: gear, safety, and working with non-swimmersTransitioning from packages to in-person sales (IPS)Handmade art pieces: painting on prints, Swarovski crystals, double exposuresIf you're building a photography business, want to grow your portrait photography income, or are curious about how to make money from photography online, this conversation is packed with actionable advice.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Ash Kaplan, owner of Golden Hour Garage. Ash shares her journey growing up in the automotive industry, how she built her niche helping struggling shops streamline workflow, and why process consistency is essential for shop success. The conversation also explores the impact of AI and automation in automotive repair, emphasizing the ongoing need for human expertise and genuine customer relationships.00:00 Visual calendar time zone issue10:32 Building workflows for struggling shops12:27 Finding a solution for consistency17:50 Explaining the company name25:15 Documenting a car recall dispute30:36 Employee motivation and compensation issues32:59 Overcoming belief in others39:15 Lessons on gullibility from father47:26 Weekly and Quarterly Accountability Meetings52:34 Building internal talent for growth56:56 Discussing AI sustainability issues59:31 AI's Impact on Job Markets01:07:20 AI in automotive service shops

For years, we've been searching for a better way to help Apparel Ffounders bridge the gap between learning industry concepts and actually applying them inside their businesses.   That's exactly why we're launching Boardroom Notes, a brand-new weekly Substack newsletter designed to help founders take the lessons from the Business of Apparel podcast and turn them into practical action.   In addition to Boardroom Notes, you can also subscribe to In the Margins with Rachel Erickson, a behind-the-scenes newsletter documenting the journey of writing and releasing my first book, The Business of Apparel. Whether you're trying to improve your margins, make smarter business decisions, or get an inside look at the ideas shaping my upcoming book, you'll want to join us over on Substack at https://businessofapparel.substack.com  

Our new podcast features Ali Hussain '11 and Deepak Bapat '11 MEng ‘12, cofounders of Tabs, a company that offers products and platforms that use AI to power modern finance and accounting functions. Their product helps B2B companies save time analyzing contracts, improves cash flow and avoids billing errors.

When apparel founders fail to create a profitable business, it's not because they lack talent or great product ideas. They struggle because they're forced to navigate a highly technical industry through expensive trial and error, often making costly mistakes that could have been avoided with the right guidance. In this episode of the Business of Apparel podcast, Rachel shares the common challenges she's seeing apparel founders face and explains why learning the industry as you go can put your business at risk. Through real client stories, she breaks down how poor product development processes, weak financial planning, inaccurate pricing, and unclear production documentation can quickly lead to cash flow problems, wasted inventory, and even business closure. Rachel also explains why building strong operational systems early, tracking profitability instead of just revenue, and seeking expert support can dramatically reduce risk and help founders build profitable, sustainable brands.

Many chiropractors believe they need to work harder to grow. The reality? Most practices don't have an effort problem—they have a systems problem. In this episode, we break down Dr. Noel Lloyd's framework for identifying and eliminating the hidden bottlenecks that prevent chiropractic practices from reaching their full potential. Inside this episode you'll learn: Why busy doesn't always equal growth The hidden operational bottlenecks that stall practice momentum How unpredictable patient flow creates burnout Why "Power Hours" dramatically improve efficiency and patient experience The difference between productive work and busy procrastination Dr. Lloyd's "First, Best & Easiest" method for creating momentum How a compelling long-term vision aligns your entire team Why your peer group has a direct impact on your practice growth The persistence principle that separates thriving practices from stagnant ones Ready to Grow Your Practice?

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation focused on the experiences of an apprentice technician who won the Shop-Ware scholarship. One concept discussed was the importance of standardized processes in the shop to ensure consistent work quality and reduce customer complaints. A key theme that emerged was the value of mentorship and hands-on learning, with support from experienced technicians helping apprentices gain skills and confidence. The discussion explored how exploring diverse training resources, including online courses and technical classes, can accelerate professional growth for new technicians.00:00 Brake pad inconsistencies and complaints05:44 Cleaning caliper brackets16:24 Bringing Kaitlyn on board17:54 Training and skill progression27:40 Learning electrical diagnostics skills31:43 Talking about tough car repairs33:59 Discussing employee pay incentives42:57 Choosing the right conference sessions48:07 Learning diagnostics through videos52:21 Testing car battery voltage58:50 Dealing with difficult customers

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, the conversation focused on the evolution of diagnostics in the automotive industry and the transition from technician to business owner. One concept discussed was the value and limitations of certifications such as ASE, with a candid look at how credentialing and industry standards affect technician growth. A key theme that emerged was the importance of community-based training and support, emphasizing how shop owners and technicians can elevate industry standards by hosting and attending collaborative training events.00:00 Identifying and fixing a valve issue08:12 Early influence of my dad14:32 Debating test competency methods17:00 Discussing ADOS legislation requirements24:41 Criticizing school accreditation practices29:29 Continuous education in auto care36:00 Community troubleshooting and collaboration38:59 Getting support for Pico tools46:38 Getting help from friends52:22 Building community through hosting53:43 Collaborating with suppliers for training01:01:59 Advantages of live streaming01:08:14 Marketing strategy for 202601:14:30 Improving industry skills through content01:15:01 Getting started with the scope

A Vision for Governance Reform in Canada. Guest: Conrad Black. Biographer Conrad Black and billionaire Stephen Jarislowsky have proposed recommendations to streamline Canadian governance by reducing duplicated bureaucracy. They argue that Canada's public service is top-heavy and that lowering corporate and personal taxes is essential for maintaining economic growth and competitiveness with the United States. 151900 ORPHAN'S HOME, ONTARIO

What happens when a portrait photographer stops thinking like a freelancer and starts thinking like a CEO? Jaren Collins did exactly that — and built JCi Creatives, a nationwide creative agency specializing in conference and event storytelling, with clients including AT&T and the Thurgood Marshall College Fund.In this episode, Jaren breaks down:How he quit his corporate job (with almost nothing saved) and matched his salary within a monthWhy he walked away from 52 weddings a year to pursue corporate clientsHow one $1,000 gig turned into nearly $100,000 in annual spend from a single clientHis approach to project-based pricing and asking "what's your budget" upfrontHigh-volume headshot strategy — including doing 75 headshots in 23 minutesThe systems, AI tools, and team structure that keep his business running efficientlyWhy referrals in the corporate world are massively underutilizedJaren also co-owns Greenwood Co., a creative coworking and content space in DeSoto, Texas built to empower creators and entrepreneurs — and his mission is to help others turn creativity into sustainable, legacy-building businesses.Whether you want to break into corporate photography or scale what you've already built, this episode is full of real-world strategy you can use today.If you're building a photography business, want to grow your portrait photography income, or are curious about how to make money from photography online, this conversation is packed with actionable advice.