Retail Design World Insights

Maplins marketing and multichannel director Siobhan Fitzpatrick explains how the retailer developed and implemented a new store format at high speed, to attract a new generation of customer. She is joined by directors Jim Thompson and Hollie Down, who explain how customer insights have shaped a new kind of store. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/rtldesignworld, or directly with Matthew at twitter.com/matthewvalenti1