At Your Service: A series of discussions that break down the highs and lows of working in the service industry. From terrible customers to embarrassing mistakes, this podcast is sure to sound familiar to anyone who's worked in customer service. Hosted by Jessica Cullen and featuring special guests.
Jessica is joined by her friend (and Stoke native) Conor Dwyer. Together they discuss lighthearted topics such as the Alton Towers crash, possible sexism within the industry, and having people watch over you while you sleep. To submit your own stories or thoughts on the customer service industry, email them to atyourservicestory@gmail.com!
In this episode of AYS, Jessica is joined once again by Mo Gascoigne as they try and compile a sincere list of good things about working in the service industry, as well as why Mo does not want to be a waiter.
In this episode, Jessica is joined by her friend Lizzie Grundy. They talk about working together in a department store, old managers, and adventures in catering.
In this episode, Jessica is joined by her fellow colleague (and Shakespeare aficionado) Scott Ellis! They discuss customer stereotypes, annoying allergies, and a £2000 tip.
Jessica is joined by her sister Kitty, who is currently working her first ever customer service job. They discuss future advice for working in the industry and Jessica ponders a recent workplace theft.
Jessica is joined by Mo Gascoigne to talk about working with kids, sh*t smeared toilets, and health and safety issues.
Jessica is joined by Marcos Spalding to talk about some rude customer encounters, including a demanding child and a very specific order at the bar.
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