Customer Service Revival

Customer Service Revival

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Hosted by Kfir Alfia, Customer Service Revival discusses how to go from poor customer service to mediocre to great to exceptional. We'll be interviewing the customer service movers and shakers across all industries so you can take your business to the next level.

Kfir Alfia


    • Jan 25, 2021 LATEST EPISODE
    • infrequent NEW EPISODES
    • 41m AVG DURATION
    • 2 EPISODES


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    Latest episodes from Customer Service Revival

    The Beatles - Fab Customer Service From the Get

    Play Episode Listen Later Jan 25, 2021 51:36


    Kfir interviews Mark Lewisohn, the world's foremost Beatles expert, on The Beatles' unprecedented natural ability to connect with a global audience.

    beatles customer service mark lewisohn kfir
    Dealerships - a very mixed bag

    Play Episode Listen Later Jan 11, 2021 31:58


    Kfir calls random dealerships and has the customer service rep who answers the phone grade themselves on how they handled the call. Not a pretty sight - mostly.

    mixed bag dealerships kfir

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