Service Science Podcast

In this second episode we are joined by Gaby Odekerken-Schröder. She holds a chair in customer-centric service science at Maastricht University and is the scientific director of SSF. Her passion for service innovation and profound scientific knowledge this discipline makes her the perfect candidate for an in-dept interview. Do you know what Co-creation means? Or why a multidisciplinary approach is central in radical innovations? These questions and more find competent answers in this second episode of the service science podcast.

In this first episode we take a closer look at the men behind Service Science Factory (SSF). Professor Jos Lemmink, Dean of Maastricht University School of Business and Economics (SBE) and one of the founders of the Service Science Factory tells us how everything began. He invites to join us on a long journey where he shares his vision of service innovation and the role SSF can play in bridging the gap between academia and business.