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On this episode of FNO: InsureTech we are joined by Debbie Brackeen, Chief Strategy & Innovation Officer at CSAA Insurance Group, a AAA Insurer (CSAA). With knowledge, experience, and expertise comes the ability to strategize and innovate. Debbie is responsible for identifying and executing on the growth strategies, opportunities, investments and ventures at CSAA, that will result in $1B in new revenue over the next 10 years. Join Debbie, Rob, and Lee as they discuss: Debbie’s role at CSAA, her former roles in technology and fintech, how she has leveraged her prior experience for CSAA, strategy and innovation at CSAA and in insurance; and more.
This week, Jeff and Dormain chat with CSAA’s Kyle Campos, who is Technology Operations Manager for the auto insurer’s digital services organization. Kyle talks about the strategies he and his team took to transform CSAA’s approach to software development, offers advice to other would-be transformation leaders about how to get business buy-in, and explains why there are some things you just can’t learn until you’re running in production. There's also a Chris Rock reference or two, which is always a good thing.
This week, Jeff and Dormain chat with CSAA’s Kyle Campos, who is Technology Operations Manager for the auto insurer’s digital services organization. Kyle talks about the strategies he and his team took to transform CSAA’s approach to software development, offers advice to other would-be transformation leaders about how to get business buy-in, and explains why there are some things you just can’t learn until you’re running in production. There's also a Chris Rock reference or two, which is always a good thing.