BLINDSPOTS

If you paid an employee $13/hr for an entire year to call patients who haven’t picked up their glasses or contacts, and they recouped $90k, do you think they were productive? Yes or no, and why?

Do you really know what your staff members think? This is some of the most important info you will get. You might not really know what’s happening in your practice. What is the patients’ perception about your practice? Make sure your staff feels comfortable sharing. Plus your staff will have great solutions. It’s about you listening.

Dr. Ormando talks about the changes Westminster Eyecare Associates made to increase the show rate for patients.

Your receptionist can be the reason your patients come back...or DON'T come back. Dr. John Ormando talks about hiring the right people and things to look at when choosing a receptionist for your practice.

Dr. Ormando talks about ways you can easily increase your revenue in your practice.

Dr. John Ormando talks about staff accountability and how to make it easy for your staff to get on board!

Dr. Ormando talks about how they have built their practice over the past 18 years from $600k to a forecasted $7million this year! What they did for marketing and his thoughts on what you can do!

Today Dr. Ormando simply answers this glaring question. It's a short summer episode, yet very powerful! Enjoy!

Don't be left behind! Listen to why all business owners need to know about the power of Google and Mobile Searching!

Part Two: On this episode, Dr. John Ormando discusses his personal experience as a practice owner. He shares the process of how he earned the respect he needed in his practice.

Part One: On this episode, Dr. John Ormando discusses his personal experience as a practice owner. He shares what it takes to earn respect as a business owner when you are in the middle of a crisis.

Would you take advice from Blake Shelton or Jay Z when writing your hip-hop song? They’re both in music, right? They’ve both been nominated for multiple Grammys. What’s the difference? This podcast is about learning from the people who have successfully EXPERIENCED your future goals, not the one’s who talk about it because they’ve read a book about it.

Dr. John Ormando discusses how to create the purpose of your practice in definable terms. By doing this, the office culture improves dramatically due to the fact that everyone realizes that the practice is so much more than the doctor.

Dr. John Ormando discusses the importance of core values and how they can dramatically improve your office culture and your hiring and firing principals. He goes over systems to implement and how to find your own core values for your office. Keep in mind that core values don’t have to be earth shattering, rather they should focus on the goals of your office.