Clear Points

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Thought Leader Select, in association with Clear Point Health, presents Clear Points: a podcast about optimizing customer experience by focusing on engagement points along the customer journey.

Clear Point Health


    • May 10, 2021 LATEST EPISODE
    • infrequent NEW EPISODES
    • 34m AVG DURATION
    • 8 EPISODES


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    Latest episodes from Clear Points

    E8: Now We Know Why Sharoni Billik Is Taking Over

    Play Episode Listen Later May 10, 2021 44:02


    Host Brian Castle and frequent guest Kristen Smithwick welcome a new voice to the show, Sharoni Billik of Sharoni Billik Healthcare Communications. Hear their conversation on optimizing KOL and stakeholder relationships. https://clearpointhealth.com/ https://www.sharonibillik.com/

    kol sharoni
    E7: Have The Robots Taken Over?

    Play Episode Listen Later Apr 19, 2021 34:00


    Kristen Smithwick returns, along with Chief Data Officer Lisa Smith, for a conversation about human-driven research vs. automated data.

    E6: Check My (Patient) Flow

    Play Episode Listen Later Mar 8, 2021 30:20


    Paul Meade joins us once again for an in-depth conversation on patient flow mapping.

    patients patient flow
    E5: The Digital Engagement Gold Rush

    Play Episode Listen Later Jan 29, 2021 32:46


    Aaron Portmann joins Brian to talk about his clinical and scientific background, and how that informs his work with CPH; Kristen Smithwick returns to discuss the gold rush toward digital engagement.

    E4: Hey, Who Changed The Channel?

    Play Episode Listen Later Dec 8, 2020 39:45


    Brian welcomes Paul Meade and Mark Schoeman back to the show for a conversation on patient engagement, the focus of Clear Point Health's newest division, as well as digital engagement with KOLs.

    E3: All About Value

    Play Episode Listen Later Oct 26, 2020 32:41


    Kristen Smithwick joins Brian in the virtual studio to talk all things value-based medicine; Mark Schoeman returns to the podcast to discuss the exchange of scientific content in the context of COVID-19.

    E2: Let's Get Digital

    Play Episode Listen Later Aug 5, 2020 25:24


    Paul Meade, founder of Clear Point Health, and Brian Castle, Digital Insights Consultant, explain different approaches to understanding the digital landscape of healthcare and how different stakeholders engage with each other.

    E1: COVID-19

    Play Episode Listen Later May 18, 2020 39:47


    A conversation featuring Paul Meade, founder of Clear Point Health and a faculty member at the UNC Gillings School of Public Health, and Mark Schoeman, CPH General Manager and Customer Experience Research Lead. Paul and Mark discuss discuss the implications of COVID-19 on industry interactions with key opinion leaders, creating a paradigm shift toward virtual engagement.

    covid-19 public health unc gillings school

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