Thought Leader Select, in association with Clear Point Health, presents Clear Points: a podcast about optimizing customer experience by focusing on engagement points along the customer journey.
Host Brian Castle and frequent guest Kristen Smithwick welcome a new voice to the show, Sharoni Billik of Sharoni Billik Healthcare Communications. Hear their conversation on optimizing KOL and stakeholder relationships. https://clearpointhealth.com/ https://www.sharonibillik.com/
Kristen Smithwick returns, along with Chief Data Officer Lisa Smith, for a conversation about human-driven research vs. automated data.
Paul Meade joins us once again for an in-depth conversation on patient flow mapping.
Aaron Portmann joins Brian to talk about his clinical and scientific background, and how that informs his work with CPH; Kristen Smithwick returns to discuss the gold rush toward digital engagement.
Brian welcomes Paul Meade and Mark Schoeman back to the show for a conversation on patient engagement, the focus of Clear Point Health's newest division, as well as digital engagement with KOLs.
Kristen Smithwick joins Brian in the virtual studio to talk all things value-based medicine; Mark Schoeman returns to the podcast to discuss the exchange of scientific content in the context of COVID-19.
Paul Meade, founder of Clear Point Health, and Brian Castle, Digital Insights Consultant, explain different approaches to understanding the digital landscape of healthcare and how different stakeholders engage with each other.
A conversation featuring Paul Meade, founder of Clear Point Health and a faculty member at the UNC Gillings School of Public Health, and Mark Schoeman, CPH General Manager and Customer Experience Research Lead. Paul and Mark discuss discuss the implications of COVID-19 on industry interactions with key opinion leaders, creating a paradigm shift toward virtual engagement.