IBM Customer Experience Analytics

Follow IBM Customer Experience Analytics
Share on
Copy link to clipboard

Podcast by IBM Customer Experience Analytics

IBM Customer Experience Analytics


    • Jul 13, 2016 LATEST EPISODE
    • infrequent NEW EPISODES
    • 18m AVG DURATION
    • 2 EPISODES


    Search for episodes from IBM Customer Experience Analytics with a specific topic:

    Latest episodes from IBM Customer Experience Analytics

    Ep. 1: "Marketing to Millennials"

    Play Episode Listen Later Jul 13, 2016 35:43


    This episode features guest experts Wes Gay (@wesgay) and Samantha Klein (@samjoyk) to discuss how organizations are marketing to Millennials - what is working and what does not work. Topics: 4:11 - Introduction to today's topic and overview of IBM Customer Experience Analytics 6:55 - Discussion by all on use cases of success by organizations today 13:20 - What are 3 things that apply globally across generations 15:10 - Sam asks the Twitter universe for help 21:50 - 360 degree feedback in customer experience and workplace 23:00 - Virgin Media example 23:50 - 60 seconds (perhaps a little longer) on social platforms for marketing - Pinterest, Snapchat and Virtual Reality

    IBM Podcast Teaser

    Play Episode Listen Later Jun 28, 2016 0:26


    IBM Podcast Teaser by IBM Customer Experience Analytics

    Claim IBM Customer Experience Analytics

    In order to claim this podcast we'll send an email to with a verification link. Simply click the link and you will be able to edit tags, request a refresh, and other features to take control of your podcast page!

    Claim Cancel