Manager Tools Basics

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Manager Tools Basics are the 23 core curriculum casts we recommend to professionals wanting to improve as managers. They cover the 4 parts of the Manager Tools Trinity: Know Your People with One on Ones. Talk About Performance with Feedback. Ask For More with Coaching.  Push Work Down with Delegatio…

Manager Tools

  • Jul 19, 2009 LATEST EPISODE
  • infrequent NEW EPISODES
  • 22 EPISODES


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Latest episodes from Manager Tools Basics

The Coaching Model Revised - Part 2

Play Episode Listen Later Jul 19, 2009


In this cast, we complete our discussion of the Revised Manager Tools Coaching Model.

The Coaching Model Revised - Part 1

Play Episode Listen Later Jul 12, 2009


This cast describes the Manager Tools Revised Coaching Model.

Rolling Out the Manager Tools’ Trinity - Part 4

Play Episode Listen Later Sep 7, 2008


This cast includes Part 4 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching).

Rolling Out the Manager Tools’ Trinity - Part 3

Play Episode Listen Later Aug 31, 2008


This cast includes Part 3 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching).

Rolling Out the Manager Tools’ Trinity - Part 2

Play Episode Listen Later Aug 23, 2008


This cast includes Part 2 of our discussion on how to implement the Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching - and Delegation!).

Rolling Out the Manager Tools’ Trinity - Part 1

Play Episode Listen Later Aug 17, 2008


This cast describes how to gradually implement Manager Tools’ Management Trinity (One on Ones, Feedback, Coaching - and Delegation!). We’ve been asked a thousand questions about what to do and when to do it when it comes to the Management Trinity, and we’ve finally gotten frustrated enough to do something about it. We assumed that [...]

The Juggling Koan

Play Episode Listen Later Jan 14, 2007


Mark recently blogged with our first ever management koan, "What Would An Effective Manager Do?" In this cast, we share the answer.

Improve Your Feedback

Play Episode Listen Later Feb 17, 2006


It's been quite a while since we talked about feedback. We think one of the reasons for that is that there's some negativity to it. What we mean by that is that one on ones are an easy winner. It's about your team member, they want more time with you, a half hour with you every week seems too good to be true. And, if you've stuck to it, you've noticed improvements in areas that go beyond just employee relationships. Maybe they're kind of hard on your schedule INITIALLY, but they're perceived positively.

Feedback - Revisited!

Play Episode Listen Later Oct 10, 2005


We've received a great many questions, comments, and kudos for our show in July on the Feedback Model. Many listeners are discovering the power of feedback, of taking it out of the realm of the rare and into the stream of the every day. Not to sound repetitive, but most managers see feedback as akin to holding their breath - waiting as long as possible, and then creating a lot of sound and often fury. The Feedback Model tells us to see feedback like breathing - so regular as to become unnoticed.Many of you have written asking questions about how to counter some of the typical responses to the feedback you give. "What do I do or say when they tell me they'll 'think about it'? What if they SAY they'll make the change, only to continue in their ineffective behavior patterns? As you might imagine, we've dealt with these issues before, and this show talks about the approach to take, and once again, gives you SPECIFIC things to say and why they work.We do a brief review of the feedback model at the front of the cast, but still encourage you to give a listen to our original cast, in the July Archives.

The Art of Delegation - Part 2 (Updated)

Play Episode Listen Later Aug 22, 2005


Today, Mark and I discuss the topic of Delegation. There probably isn't a management book out there that doesn't talk about the importance of delegation. However, very seldom does the author get into the type of detail we'll discuss today. Today, we cover the "how to" ... how to determine what and to whom to delegate and specifically what specific steps to take when delegating to an individual.

The Art of Delegation - Part 1 (Updated)

Play Episode Listen Later Aug 22, 2005


Today, Mark and I discuss the topic of Delegation. There probably isn't a management book out there that doesn't talk about the importance of delegation. However, very seldom does the author get into the type of detail we'll discuss today. Today, we cover the "how to" ... how to determine what and to whom to delegate and specifically what specific steps to take when delegating to an individual.

Effective Meetings - There’s More!

Play Episode Listen Later Aug 16, 2005


Today we wrap-up our conversation on effective meetings, as well as answer some listener questions on meetings, one-on-ones, and feedback.

Effective Meetings - Part Two

Play Episode Listen Later Aug 8, 2005


Today we cover the second in our series on effective meetings.

Effective Meetings - Get Out of Jail!

Play Episode Listen Later Aug 1, 2005


How to do you feel about most of the meetings you attend? Are they productive, or generally considered a waste of time? Do you attend too many meetings? How do others value the meetings *you* run? If you are like most managers we know, your experience in running and participating in meetings is less than ideal.

Giving Effective Feedback - Part 4 (Updated)

Play Episode Listen Later Jul 18, 2005


In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

Giving Effective Feedback - Part 3 (Updated)

Play Episode Listen Later Jul 18, 2005


In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

Giving Effective Feedback - Part 2 (Updated)

Play Episode Listen Later Jul 18, 2005


In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

Giving Effective Feedback - Part 1 (Updated)

Play Episode Listen Later Jul 18, 2005


In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

Questions and Answers on One-on-Ones

Play Episode Listen Later Jul 10, 2005


In today's show we continue our conversation on one-on-ones. In addition to a brief review (very brief -- not a substitute for listening to the previous two shows!), we review a number of questions and finer points.

One on Ones - Part 3 (Updated)

Play Episode Listen Later Jul 4, 2005


Mark and Mike finish their discussion on the single most effective management tool - the one-on-one.

One on Ones - Part 2 (Updated)

Play Episode Listen Later Jul 4, 2005


Mark and Mike continue their discussion on the single most effective management tool - the one-on-one.

One on Ones - Part 1 (Updated)

Play Episode Listen Later Jul 4, 2005


Mark and Mike discuss the single most effective management tool - the one-on-one.

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