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Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo, Japan
"The most important thing for a leader, in my view, is integrity." "You need to be hands-on, but then you need to delegate." "If this fails, ultimately, the accountability sits with me." "Culture is something that all of us jointly develop and nurture." "At the end of the day, you have to own your decisions, so you cannot just let AI make Noriko Sasaki is Country Head of Checkout.com Japan, leading the UK-based payment service provider's expansion in the Japanese market. Checkout.com helps online merchants, gaming companies and digital platforms process payments, improve acceptance rates, receive settlement funds and use payments as a driver of growth and profitability. Sasaki was born in Saitama and spent part of her childhood in Los Angeles when her father was assigned to American Honda. Returning to Japan as a teenager, she rebuilt her Japanese literacy, entered a leading Tokyo high school through a returnee pathway and later studied political science at Waseda University. She began her career in international consulting, working on business-process reengineering and SAP implementation, before earning an MBA from Carnegie Mellon University. After returning to Japan, she worked at Walt Disney and then spent close to twenty years at Citibank, where she led major sales operations and participated in the historic transfer of Citi's Japanese retail-banking business into SMBC Trust Bank. She later held roles at Accenture, PwC and a Japanese consulting start-up before joining Checkout.com in November 2024. Her career combines consulting discipline, financial-services leadership, operational transformation, bicultural communication and a long-standing commitment to advancing women in leadership. Noriko Sasaki's leadership journey has been shaped by repeated transitions across cultures, industries and organisational models. Born in Japan and raised partly in Los Angeles, she returned at fifteen with strong spoken Japanese but limited reading ability. Re-entering the Japanese education system required intensive study, adaptability and resilience. That bicultural experience later became a professional advantage, allowing her to move between Japanese context and international corporate expectations. After studying political science at Waseda University, Sasaki entered international consulting, where she worked on business-process reengineering, operational standardisation and SAP implementation. She eventually questioned whether advice based mainly on frameworks was enough without experience inside a company. An MBA at Carnegie Mellon gave her a broader business foundation, after which she returned to Japan, joined Walt Disney and then moved into banking through a major Citi integration project. Her first substantive people-management role came at Citi. The team was small and entirely female, and one early challenge was managing someone older, more experienced and more knowledgeable about banking. Sasaki responded with humility and respect rather than relying on title. She clarified that both people had different responsibilities, maintained a continuous dialogue and focused the team on a shared goal. That approach became a recurring leadership principle: alignment requires over-communication, clear accountability and respect for expertise at every level. Sasaki later led Citi's branch sales organisation and became closely involved in the transfer of the Japanese retail bank into SMBC Trust Bank. The experience taught her how to translate vision into strategy, strategy into action and action into clearly assigned responsibility. She also learned that senior leaders cannot remain distant from operations. At times, she worked directly on front-line tasks and took customer calls to understand the real issues. The challenge is to remain sufficiently hands-on to retain credibility while delegating enough to expand the organisation's capacity. Her delegation model is structured rather than passive. Before assigning work, she checks the timeline, capacity, assumptions and direction. She asks for interim updates well before completion so that course corrections do not arrive at the final moment and destroy motivation. The employee retains room to execute, but Sasaki remains accountable for the outcome. That air cover matters in a Japanese environment where fear of mistakes can discourage initiative. Innovation similarly depends on lowering the barrier to contribution. Sasaki uses brainstorming rules that give everyone an equal opportunity to speak and explicitly reject the idea of a stupid suggestion. She reminds teams that improvement does not always require a dramatic zero-to-one breakthrough. A small change from 1.0 to 1.1 can still create meaningful value. This framing is especially useful in Japan, where perfectionism, hierarchy, seniority and concern about losing face can suppress ideas before they are voiced. Trust, in Sasaki's view, is built through the smallest commitments. If she casually promises dinner, she records it and follows through. Technology helps her remember birthdays, promises and relationship milestones, but the principle is behavioural consistency. Blaming someone when something goes wrong can destroy trust immediately. Leaders therefore need to own consequences, support people through difficulties and demonstrate that accountability flows upward as well as downward. At Checkout.com, Sasaki works within global operating principles while adapting them to Japan. A principle such as 'talk straight' cannot simply be imported as blunt communication. Honesty must remain, but the method should fit the individual and the high-context Japanese environment. She rejects the notion of building a personal empire around the country head. Culture should survive the leader and be jointly developed by everyone, because engagement is a shared responsibility. Her advice to expatriate leaders is to be patient, recognise the depth of context behind Japanese communication and keep searching for channels through which people can contribute. She also urges them to enjoy Japan beyond the office. For women seeking leadership, she stresses sponsors, internal and external networks, authentic behaviour and the willingness to accept promotion as a means of influencing change for others, not merely pursuing personal ambition. Sasaki's leadership definition rests on four pillars: integrity, vision, communication and accountability. AI can strengthen decision intelligence by processing more information and highlighting options, but leaders must still judge relevance and own the final decision. AI also creates a human-capital challenge: when routine work collapses from 100 hours to ten, leaders need a vision for the capacity released. People should be treated as capital and sources of ideas, not simply as costs to eliminate. Q&A Summary What makes leadership in Japan unique? Leadership in Japan operates inside a high-context culture where a spoken sentence rarely contains the entire message. Sasaki advises leaders to consider background relationships, informal communication and the time people need to digest information before responding. Silence does not necessarily indicate disengagement, and an immediate answer may not be realistic when employees are trying to avoid mistakes. Hierarchy, age, tenure and gender can also influence who feels entitled to speak. Effective leaders create equal opportunities for contribution, clarify expectations and adapt the communication method to the individual without compromising honesty. Why do global executives struggle? Global executives often struggle because they import behavioural principles without local adaptation. A global instruction to 'talk straight', for example, can be interpreted as permission for bluntness, even though direct confrontation may shut down dialogue in Japan. Leaders also underestimate how much patience, explanation and relationship-building are required. Sasaki recommends resisting the urge to judge delayed responses as resistance. Foreign executives should search for different communication channels and recognise that Japanese colleagues often have valuable ideas but may lack confidence in English or fear offering unverified information. Is Japan truly risk-averse? Japan's reluctance to take risk is closely connected to perfectionism, accountability and fear of public error. Sasaki lowers this barrier by making delegation explicit, requesting early updates and accepting ultimate accountability when an initiative fails. She also reframes innovation as incremental improvement rather than demanding a revolutionary breakthrough. An idea that improves a process from 1.0 to 1.1 is still worthwhile. When leaders demonstrate that there are no stupid ideas and that people will be supported rather than blamed, employees become more willing to test improvements and leave the safety of established routines. What leadership style actually works? Sasaki's style balances humility, structure and hands-on credibility. When managing people with greater age or technical experience, she respects what they know while remaining clear about her own role. She aligns people around mission, breaks vision into strategy and action, and specifies responsibility, including her own. She will enter the operation to understand reality, but she does not remain there permanently. Delegation succeeds when people know the direction, assumptions, deadline and escalation points. The leader provides support, receives interim updates and owns the consequence without micromanaging every step. How can technology help? Technology supports both Checkout.com's payment business and Sasaki's leadership practices. Payments data can help merchants improve profitability and growth, while productivity tools help leaders keep promises and maintain relationships through reminders and accurate follow-up. AI extends this further by processing a much larger volume of information and supporting decision intelligence, scenario development and contingency planning. Sasaki nevertheless draws a clear boundary: AI can provide evidence and insights, but leaders must determine what is relevant and own the decision. Technology should strengthen judgement rather than replace responsibility. Does language proficiency matter? Language proficiency matters because Japanese is a high-context language and much meaning sits in nuance, implication and relationship history. At the same time, Sasaki believes communication is possible even when English proficiency is limited, provided there is patience and genuine will on both sides. Leaders should use multiple channels, allow preparation and avoid assuming that difficulty expressing an idea means the person has nothing to contribute. Her own bicultural background demonstrates the value of moving between languages and contexts, but the deeper skill is creating enough psychological safety for people to keep trying. What's the ultimate leadership lesson? The ultimate leadership lesson is to act with integrity and accept accountability. Sasaki believes leaders must consistently do what is right for the company, customers, society and other people. Vision gives direction; communication enables others to understand it; accountability assures employees that the leader has their back. Culture should not become a personality cult or depend on one country head. It should be jointly developed, durable and grounded in shared behavioural principles. Leadership is therefore not personal dominance, but consistent stewardship that allows others to act, learn and contribute. Author Credentials Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have also been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). In addition to his books, Greg publishes daily blogs on LinkedIn, Facebook, and Twitter, offering practical insights on leadership, communication, and Japanese business culture. He is also the host of six weekly podcasts, including The Leadership Japan Series, The Sales Japan Series, The Presentations Japan Series, Japan Business Mastery, and Japan's Top Business Interviews. On YouTube, he produces three weekly shows — The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews — which have become leading resources for executives seeking strategies for success in Japan.
THE BAER TRUTH: Bible study subjects and messages by Daniel Baer
AREA MINISTERS' MEETING (July 2026) Part 2: Handing Conditions and Cases continued, and Knowing your Pastor, Earning and Expressing Trust and Respect, Divine Appointment versus Manmade Delegation, and other issuesSend us Fan MailSupport the showThank you for listening to our podcast!If you have any questions, subjects you would like to hear discussed, or feedback of any kind, you can contact us at:greengac@yahoo.com or through the links below, where you can find additional information about our work as well as other materials: Green Gospel Assembly Church – The Church that is Different (church website)
What if the referrals, clients, and opportunities you're chasing don't require more LinkedIn content but better conversations?Let's be honest.Most founders treat LinkedIn like another task on an already overflowing to-do list.Post something. Check notifications. Accept a few connection requests. Move on.But according to relationship marketing expert Janice Porter, that's exactly why so many founders are missing out on the biggest opportunities hiding inside their existing network.In Part 2 of this conversation, Janice gets tactical. She breaks down how busy founders can use LinkedIn strategically, how to nurture relationships without spending hours online, and why a simple message to the right person can outperform another week of content creation.If you've ever said, "I don't have time for LinkedIn," this episode is for you.Connect with Janice Porter and book a LinkedIn Profile Audit.If you're wondering whether your LinkedIn profile is helping or hurting your visibility, Janice offers a complimentary 20–30 minute audit and conversation to help founders identify opportunities for improvement.Key TakeawaysLinkedIn is a relationship platform disguised as a social platform.Visibility matters more than perfection.Consistent engagement beats endless content creation.Referral networks need nurturing.AI works best when it amplifies your voice not replaces it.The relationships you've already built may be your most valuable growth asset.Connect with Janice PorterWebsite: janiceporter.comLinkedIn: Janice PorterPodcast: Relationships Rule Related Episodes195 | Why 68% of Clients Leave (It Has Nothing to Do with Your Service) | Leadership, Delegation & Systems with AI FrameworksSend us Fan MailWant to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.
Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcast Two-time Emmy and three-time NAACP Image Award-winning television Executive Producer Rushion McDonald interviewed Annie Yatch. A leadership and performance coach specializing in helping high-achieving entrepreneurs balance business growth with personal fulfillment. The discussion focused on leadership, relationships, and overcoming subconscious barriers to success.
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Send us Fan MailIn Part 2 of our series, Hidden Dynamics That Are Killing Execution, Patrick and Patsy unpack one of leadership's most overlooked patterns: The Rescuer.While rescuing often comes from a place of genuine care, it can quietly create dependency, stifle growth, and leave leaders exhausted. In this episode, you'll learn how to recognize this hidden dynamic, shift from solving every problem yourself, and build the capability your team needs to think critically and take ownership.Discover practical strategies to break the cycle of dependence, empower your people, and create the conditions for sustainable execution—without always having to step in and save the day.If you're a leader who wants to develop stronger, more self-sufficient teams, this conversation is for you.Topics covered:-The hidden cost of the Rescuer dynamic-Why good intentions can undermine execution-How to build capability instead of dependency-Practical ways to empower your team to solve problems independently
Rescue efforts are underway following an explosion at a shopping mall in southwest Japan, triggered by a powerful 7.1-magnitude earthquake (01:02). The European Commission says the fast-spreading fires in France and Spain have exceeded their capacity to respond, prompting calls for cross-border firefighting aid from member nations (23:52). Beijing has slammed the Democratic Progressive Party authorities in Taiwan for rejecting the entry applications of a Shanghai delegation to Taipei for a ceremony marking the public debut of two red pandas gifted by the mainland (32:21) .
42% OFF - Get your Digital Man Up book + Audiobook + 2 Exclusive MASTERCLASSES https://bit.ly/manuptribeTruLean Supplements | https://bit.ly/trulean-bedrosGet 50% Off Trulean Subscribe & Save BundleUse Code: BEDROSThe 3 Reasons Why Most Entrepreneurs FAIL | EP. 0200Listen, if you're a founder or CEO still stuck editing videos, running payroll, and doing QuickBooks like the highest-paid employee in your own company, you're burning out and leaving money on the table. In this episode, I break down the only three things you should be doing — Leads, Sales, and Delegation — so you can stop the busywork, scale faster, and actually enjoy being an entrepreneur. Average is the enemy. Let's get after it.#BedrosKeuilian #LeadGeneration #SalesSystem #AndyFrisella #DavidGoggins #JockoWillink #TonyRobbins #AlexHormozi #GaryVee #LifeAdvice #SelfDiscipline #Motivation #MotivationSpeech #FinancialFreedom #LifestyleDesign #MentalToughness #PersonalDevelopment #Entrepreneurship #SuccessMotivation #EntrepreneurBurnout #SalesProcess #BusinessCoaching #CEOMindset #RevenueGrowth #HighIntentLeads #BusinessScaling #BusinessSuccess #CEO #Leadership
Building a business that reflects your values takes more than hard work. It takes intention, clear systems, and a vision that keeps you grounded when growth starts to feel overwhelming.Stephen Smith and I explore what it really takes to build an ethical, sustainable ABA practice without losing sight of why you started in the first place. We talk about the importance of defining your vision early, especially if you're starting a business with a partner, and why having the right legal and financial support can save you from major headaches down the road.We also dive into delegation, something every business owner struggles with at some point. Letting go of tasks can feel uncomfortable, but creating systems, documenting processes, and trusting your team are essential if you want to avoid burnout and create a business that can grow beyond you. I also share a few of the books and tools that have helped me think differently about leadership, delegation, and protecting my own creativity as a business owner. Whether you're just getting started or looking to strengthen an established practice, I think you'll walk away with practical ideas you can put into action right away.#autism #speechtherapyWhat's Inside:Why every clinic owner needs a clear vision before focusing on growthBusiness systems, delegation, and avoiding burnoutThe legal and financial foundations every practice should havePractical books, tools, and strategies for building a sustainable businessMentioned In This Episode:Grab Say it With MeThe ABA Business Leader's Guide by Stephen Smith3 Pie SquaredEarn CEUs with a community of peers. Join the ABA Speech ConnectionABA Speech: Home
What if your next client, referral, or six-figure opportunity isn't hiding in your marketing funnel but in a relationship you've accidentally neglected?Most founders think client retention is about delivering great work.It's not.In this conversation, Dawn Andrews sits down with relationship marketing expert and LinkedIn strategist Janice Porter to unpack why people leave, why follow-up feels so awkward, and why the businesses growing fastest aren't necessarily marketing harder; they're remembering people better.If you've ever worried about sounding salesy, struggled to stay in touch, or treated LinkedIn like another item on your endless CEO checklist, this episode will completely reframe how you think about relationships, visibility, and business growth.Download Janice Porter's FREE Real Connection GuideIf this conversation made you rethink how you're approaching networking, follow-up, and client retention, grab Janice's free resource and learn the practical steps behind her REAL Connection System.What You'll LearnRelationship Marketing Is 80% Relationship, 20% MarketingYour LinkedIn Strategy Might Be More About You Than Your AudienceThe Secret to Better Networking Isn't More MessagesSlow Down Your Outreach to Speed Up Your ResultsClient Retention Has Less to Do With Service Than You ThinkResources & LinksConnect with Janice PorterWebsite: janiceporter.comLinkedIn: Janice PorterREAL Connection GuideSend us Fan MailWant to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.
Teaming and Delegating Wisely! "For by wise guidance you will wage war, and in abundance of counselors there is victory." Proverbs 24:6 In the heart of the wilderness, Moses faced an insurmountable burden. As he led the Israelites to freedom, the weight of their disputes and needs pressed heavily upon him. It was wise Jethro, his father-in-law, who illuminated the path forward, advising Moses to appoint capable leaders to share the responsibility (Exodus 18:17-23). This profound act of delegation didn't just lighten Moses' load; it preserved the destiny of a people yearning for the Promised Land. Through the lens of Proverbs 24:6, we learn that the counsel of many can lead to victory. Just as Jethro's wisdom empowered Moses, our own teams can multiply our mission. Remember, "Delegation turns a single spark into a bonfire. When we share the load, we multiply the light." When we come together, hearts united in purpose, we become stronger and smarter. This harmonious partnership mirrors God's design for His people — to lift each other up in faith and service. Ecclesiastes 4:9-12 says, "Two are better than one, because they have a good return for their labor: If either of them falls down, one can help the other up. But pity anyone who falls and has no one to help them up. Also, if two lie down together, they will keep warm. But how can one keep warm alone? Though one may be overpowered, two can defend themselves. A cord of three strands is not quickly broken." The world needs our collective strength. “Team multiplies mission,” and when we embrace delegation, we not only lighten burdens but also propel ourselves towards our God-given destinies. In 2 Timothy 2:2, Paul urges us to entrust the teachings we've received to reliable people who will teach others. Herein lies the blueprint for a thriving community; it starts with trust and grows through collaboration. So let us step forth, empowered by the Spirit, knowing that working together preserves not just our individual destinies, but the destiny of those we serve. We are united in our calling to make a difference, to shine His light brightly in our communities. When we engage in this divine dance of teamwork, we reflect the glory of God in every venture. Amen. 1 Timothy 1:12 says, "I thank Christ Jesus our Lord, who has strengthened me, that He considered me faithful and appointed me to service." Amen. Prayer for the Day! Heavenly Father, I thank You for the wisdom You provide through Your Word. Lord, send helpers into my life and teach me to share the load with others. May my heart be open to collaboration, and may our collective faith ignite a fire of purpose and passion. Help us to preserve our destinies together, reflecting Your love in all that we do. In Jesus name. Amen. https://maglife.org
Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. But this conversation goes far beyond Matt's career. His book, The Invisible Profession, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.Special Guest: Matt Everatt.
Live from the IDAC booth at Identiverse 2026, Jeff and Jim sit down with Pam Dingle, Director of Identity Standards at Microsoft, to unpack agentic identity. Pam breaks down assistive versus autonomous agents, walks through where standards like SPIFFE and OAuth hold up, and explains the difference between delegation, impersonation, and partition. The conversation also covers credential discovery risk, shared signals and revocation, what enterprises should prioritize now, and the value of hallway conversations at Identiverse.Connect with Pam: https://www.linkedin.com/in/pameladingle/OAuth Actor Profile for Delegation: https://www.ietf.org/archive/id/draft-mcguinness-oauth-actor-profile-00.htmlConnect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comTimestamps:00:00 Intro and Identiverse 2026 vibes04:01 Defining agentic identity07:06 Has the earth really shifted11:38 An old problem thats been bejeweled15:13 From Nulli Secundus to Microsoft16:00 How standards are holding up19:27 Client ID metadata and just in time trust21:41 Shared signals and the revocation problem24:43 Deploying agentic identity at scale28:11 Registries at scale29:04 Delegation authorization and attenuation32:33 Delegation vs impersonation vs partition36:03 The one thing you can fix right now37:56 Favorite hallway conversation42:29 The solar system of hallway conversations45:51 Remembering Kim Cameron48:00 New voices to watch52:08 Wrap up and thank youKeywords: IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, Pam Dingle, Pamela Dingle, Microsoft, Identiverse 2026, agentic identity, agentic AI, non-human identity, delegation, impersonation, SPIFFE, OAuth, identity standards, IAM, digital identity, workload identity
Anxiety is not always our identity. Sometimes it is a signal pointing toward something deeper.Gabriel Andreson joins Steve Adams for an honest conversation about panic attacks, hidden pressure, trauma, performance-based identity, control, therapy, and healing.Gabe shares how his first panic attack at 30,000 feet became the beginning of a much deeper journey. Along the way, he discovered that lasting peace is not found by controlling every circumstance, but by learning to live with greater trust, presence, honesty, and steadiness in Christ.In this episode, you'll hear:• Why anxiety may be revealing deeper wounds• How control and performance can intensify fear• The role of therapy, medication, exercise, and community• A practical way to identify lies and receive God's truth• Why stillness, Scripture, and journaling can help restore peace• What it means to believe that God genuinely likes youGabe is the author of UnAnxious: A Practical Guide to Calm Your Mind and Reclaim Your Peace in an Anxiety-Filled World.Learn more at:https://gabeandreson.com/Visit Embracing Brokenness Ministries:https://embracingbrokenness.orgBuy Unanxious on Amazon: https://a.co/d/0eiAttcOCHAPTERS00:00 God Doesn't Just Love You—He Likes You00:57 Anxiety May Be Pointing to Something Deeper02:45 Welcome, Gabriel Andreson04:20 Faith, Family, Business, and Marketplace Ministry11:41 A Panic Attack at 30,000 Feet16:00 When Anxiety Returned After Writing the Book18:29 Anxiety as a Signal—and What May Be Beneath It24:27 Turning Personal Pain Into Help for Others26:23 Performance, a Father's Approval, and Our View of God29:28 Therapy and the Safety That Unlocked Healing31:54 “God Talks”: Identifying Lies and Receiving Truth35:15 “Isn't It Great to Be Reminded Who You're Not?”39:03 Leadership, Burnout, Delegation, and Control42:26 God Loves You—and He Actually Likes You44:35 Silence, Scripture, Journaling, and Honest Venting47:59 The First Step Out of Survival Mode49:18 Where to Find Gabe and UnAnxious50:24 Closing
Send us Fan MailWe sit down with Tania to trace her 30-year path through real estate, a surprising detour into catering, and the service mindset that makes people remember your name years later. We also get practical about offshore virtual assistants, AI-era communication, and how property managers can reclaim time to do the high-trust work that actually grows portfolios. • Tania's career journey from receptionist to senior property management • Leaving the industry for family, returning with clearer strengths and boundaries • Building a catering business and the transferable skills of planning, pressure and client service • “Delivering an experience” as the real differentiator in property management • Listening more, slowing down, using a filter and respecting what matters to the client • Offshore virtual assistants as capacity builders rather than replacements • Cybersecurity and process benefits of office-based offshore teams • Delegation, trust and the 90% done versus perfection mindset • Why leasing may become a higher-value senior role as automation grows • AI, tribunals and handling long emotional emails with short factual replies This podcast is sponsored by PropertyMe.Australia's #1 Property Management Software. www.propertyme.com.au Detector Inspector | Safer Homes
Former NH-01 Congressman Frank Guinta joins the podcast to talk about the current state of the race for his old seat, how the 2026 cycle is shaping up for his fellow Republicans and the news that the DNC is stripping NH of its First in the Nation primary.Then it's Rank Punditry time with AFP's Sarah Scott and grizzled GOP campaign veteran Dave Carney. Will the Democrats' struggles with their Socialist base (which was part of the FITN decision) hurt the party's brand enough to give the GOP a fighting chance to avoid a Blue Wave in November?Sponsored by Perfect Smiles of Nashua.
What if the reason you're exhausted isn't because you're leading your business but because you're carrying responsibilities that were never yours in the first place?Burnout doesn't always come from working too many hours. Sometimes it comes from accepting responsibility for outcomes you can't actually control. In this episode, Dawn unpacks the leadership shift that helped her stop carrying jobs nobody hired her to do and why so many female founders unknowingly fall into the same trap.If you're constantly rescuing your team, reclaiming delegated work, or feeling like everything eventually lands back on your desk, this episode will help you redefine your role, strengthen your leadership, and create healthier ownership throughout your business.If you're tired of being the person every decision flows through, start by strengthening your leadership with AI. Download 10 Ways AI Will Make You a Better Leader and discover practical ways to delegate smarter, communicate more clearly, and create the space to lead like a CEO instead of the busiest employee in your company.Key TakeawaysWhy burnout is often a leadership problem not a workload problem. Carrying responsibilities that don't belong to you quietly drains your energy and limits your ability to lead strategically.The difference between caring and being responsible. Supporting people doesn't mean owning decisions or outcomes that are outside your control.How undefined roles create founder bottlenecks. When you never define what people can count on you for, everything becomes your responsibility by default.The leadership question every CEO should ask. "What can they actually count on me for?" creates clarity, stronger boundaries, and better delegation.Why you need to build the exit before the fire. Defining your role while things are calm makes it far easier to lead with confidence when challenges inevitably arrive.Resources & LinksLearn more about working with Dawn Andrews: https://dawnandrews.comFree Guide: 10 Ways AI Will Make You a Better LeaderRelated Episodes072 | How Female Founders Delegate Like a CEO Before They Burn Out Send us Fan MailWant to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.
Have you ever wondered what truly drives someone to leap from curiosity about startups into the realm of angel investing—and what mindset shifts are crucial along the way? This episode of The Angel Next Door Podcast opens with that very question, as we explore the often untold personal and financial journeys that lie behind the checks investors write, and the ambitions founders chase. Our guest, Christa Downey, brings a unique lens as both an active angel investor and a leadership coach grounded in the vibrant startup ecosystem of Ithaca, New York. Christa Downey shares her path from engaging with the Cornell entrepreneurship community to backing mission-driven companies, investing alongside platforms like Chloe Capital and The Fourth Effect, and leveraging alternative vehicles such as self-directed IRAs to build wealth with purpose. Her commitment to fostering both financial returns and meaningful impact defines her approach and investments. In this conversation, Christa Downey dives into practical strategies for diversification, the pivotal role of money mindset for both founders and investors, and the often-overlooked emotional aspects of entrepreneurship—including navigating hard money conversations, founder agreements, and the difficult transition from founder to CEO. Listeners will gain concrete insights on angel investing, alternative wealth-building tools, and how intentional financial choices shape both companies and their leaders. This episode is a must-listen for anyone interested in reimagining their relationship with money, understanding the nuts and bolts of early-stage investing, and supporting the creation of a more inclusive, impactful startup culture. To get the latest from Christa Downey, you can follow her below! https://www.linkedin.com/in/christabdowney/ Sign up for Marcia's newsletter to receive tips and the latest on Angel Investing! Website: www.marciadawood.com Learn more about the documentary Show Her the Money: www.showherthemoneymovie.com And don't forget to follow us wherever you are! Apple Podcasts: https://pod.link/1586445642.apple Spotify: https://pod.link/1586445642.spotify LinkedIn: https://www.linkedin.com/company/angel-next-door-podcast/ Instagram: https://www.instagram.com/theangelnextdoorpodcast/ TikTok: https://www.tiktok.com/@marciadawood
Summary In this episode, Dr. Ann Tsung shares her unique five stages of time freedom, insights from her NASA experience, and practical strategies to reclaim your energy, purpose, and life. Discover how to avoid the trap of being a 'time prisoner' and achieve true freedom. In this episode, Linda Mitchell explores the five stages of time freedom, how to recognize and transition through them, and practical strategies to optimize your energy, focus, and overall well-being for a more fulfilled life. Key Topics The five stages of time freedom and how to identify your stage Lessons from NASA on managing elite performance and health The importance of sleep quality and circadian rhythms How high achievers become 'time prisoners' and how to avoid it Strategies for setting boundaries and creating a life vision The role of energy, purpose, and presence in true productivity Practical tips for managing jet lag, naps, and recovery cycles The misconception that productivity validates self-worth The five stages of time freedom: prisoner, manager, creator, liberator, transcender. How to identify your current stage and transition effectively The importance of energy management and flow states Strategies for leveraging your natural chronotype for productivity The role of mindset and self-care in achieving true freedom Practical tips for setting boundaries and avoiding energy leaks The impact of modeling behavior on children and family The significance of recovery and rest in high performance How to cultivate gratitude and presence in daily life Tools and resources for self-assessment and growth. Takeaways Many successful people are quietly trapped by their own calendars. Sleep quality and recovery are crucial for high performance. Model the habits of astronauts to improve personal health and productivity. Create a clear life vision to serve as a decision filter. Avoid overcommitting by using a decision filter aligned with your vision. Understanding your stage of time freedom helps you take the next step. True productivity is about protecting energy, purpose, and presence. Balance is a cycle of pushing hard and recovery, not a static state. Sound Bites "Energy, not time, is the new currency." "Recovery is as important as training." "You don't have to earn your worth." Chapters 00:00 Introduction to Dr. Ann Tsung and her NASA background 01:56 The role of a NASA flight surgeon and lessons from space medicine 04:05 The five stages of time freedom and how to diagnose your stage 07:03 Insights on elite performance and the importance of team support 09:58 Managing sleep, jet lag, and recovery cycles for high performance 13:49 The cycle of reacting versus intentional living 15:46 What it means to be a 'time prisoner' and how to escape 18:08 Creating a life vision and defining your purpose 21:01 Using a decision filter to align actions with your vision 22:57 The misconception that productivity validates self-worth 25:12Practical tips for sleep, naps, and managing energy cycles 02:26 Stage 1: The Time Prisoner - Recognizing the Traps 07:03 Stage 2: The Time Manager - Using Checklists and Systems 11:56 Stage 3: The Time Creator - Leveraging Automation and Delegation 17:39 Stage 4: The Time Liberator - Living in Abundance and Energy 21:58 Stage 5: The Time Transcender - Achieving Flow and Presence 27:06 Practical Strategies for Moving Through the Stages 31:50 Understanding Your Chronotype and Peak Energy Zones 37:06 The Flow Cycle and How to Maximize Deep Focus 41:57 Balancing Productivity and Rest for Optimal Performance 48:02 Lessons from Sabbatical and Building a Purpose-Driven Life 53:49 Final Thoughts: Success as Freedom, Presence, and Purpose Resources The Five Stages of Time Freedom Framework NASA Flight Surgeon Program Sleep Science and Recovery Tips John Paul DeJoria - Success Unshared is Failure Ansung MD - Time Freedom Program Quiz to Assess Your Stage of Time Freedom The Four Hour Work Week by Tim Ferris Guest links LinkedIn Twitter Website Website
See what the team at The Successful Bookkeeper has on right now → Andrew Seguin was already running a strong bookkeeping firm when he last appeared on this podcast — at $1 million in revenue with a team of eight. Two and a half years later, he's back with a $2 million firm and a team of fifteen. In Part 1 of this two-part conversation, Andrew walks through the real work behind that growth: the systems he built, the delegation habits he had to form, and the profitability metrics that changed how he runs everything. Chapters [00:00] Opening quote on delegation [00:42] Introducing Andrew Seguin [02:30] From $1M to $2M: the story [05:30] Getting out of the weeds [09:00] Building training systems that scale [13:00] Managing change without overwhelming the team [17:00] Introducing the effective hourly rate [23:00] Building the profitability dashboard [28:00] Time tracking: getting team buy-in [34:00] Pricing strategy and the 3-month clause Getting Out of the Weeds Even after hitting $1 million, Andrew was still deep in the day-to-day — doing bookkeeping, managing clients directly, and holding too much tax knowledge himself. The path to $2 million required him to deliberately reduce his own workload. "I was probably still doing a lot of day-to-day work," he says. "I knew I had some goals for '24 and '25, which was to reduce my own workload." That meant hiring a dedicated payroll team, bringing on a tax specialist, and doubling down on the pod structure — senior and junior team members working together as a unit. Delegation Starts With Systems, Not Just Trust One of Andrew's clearest lessons: delegation without a proper training system is just dumping work on people. He invested heavily in building a training package so that new hires could learn the firm's tools, standards, and workflows without having to figure things out from scratch. "You spend a little bit of time upfront — it's always hard because you have to find time to do it. But once you get over that hump, that's where things really start cascading into a really strong effect." He also cautions against piling on too much change in a single year, aiming instead for one meaningful improvement goal per year so the team isn't overwhelmed. The Effective Hourly Rate: A Metric That Changed Everything The single biggest profitability driver Andrew introduced was tracking each client's effective hourly rate (EHR) — revenue divided by hours worked on that file. His firm uses ClickUp for time tracking and QuickBooks Online for revenue data, feeding into a custom-built dashboard that shows the team exactly where they stand, client by client. "We essentially cut about 10% of our clients and then priced up about 40% of our clients to a rate that we wanted internally." The target range is $125–$150 per hour, minimum. Before this system, the firm's average was around $106–$108 per hour. After 18 months of using the data, it's closer to $250. Transparent Data, Aligned Teams Andrew doesn't hide this metric from his staff. The management team sees it. The bookkeepers who work on those files are aware of it. When a client's EHR falls short, the conversation isn't about poor performance — it's about scope creep, underestimated complexity, or pricing that needs revisiting. He also ties compensation growth directly to hitting those rates, so the team has a real reason to track their time accurately. "I'm very transparent — you guys wouldn't have these increases the way you have been getting for the last 3 years if we didn't have this data." Pricing, Minimums, and the 3-Month Revisit Clause Andrew's pricing approach is a hybrid of fixed and value-based: estimate the hours, multiply by the target EHR, then add complexity factors like multi-currency, e-commerce, or payroll. The firm's minimum for monthly engagements is $1,000, with an average around $1,600. Critically, every new engagement includes a clause allowing the firm to revisit pricing after three months — when actual time and complexity data is in hand. "We've had to do that a few times because there is no perfect system. A questionnaire and a quick conversation isn't going to tell you enough about the complexities and the volume of the file." Links Mentioned PureBookkeeping — episode sponsor The Successful Bookkeeper — resources and episode archive ClickUp — project and time-tracking tool used by Seguin Financial About the Guest Andrew Seguin is the founder of Seguin Financial, a virtual bookkeeping firm based in Canada with a team of fifteen full-time staff. Over eight and a half years, Andrew grew his firm from a solo side practice to a $2 million business, built around strong systems, transparent team culture, and data-driven client management. He is a frequent speaker and educator in the bookkeeping community. About the hostMichael PalmerMichael Palmer is the host of The Successful Bookkeeper podcast and co-founder of Pure Bookkeeping and The Successful Bookkeeper. He started this work because of his father — a brilliant electrical contractor who worked twice as hard as he should have had to, because nobody on the financial side was in his corner. That gap is what The Successful Bookkeeper exists to close. His view: bookkeepers are the most undervalued force in small business — and every bookkeeper who builds a real business changes two families: theirs, and their clients'.
What happens when everything looks successful on the outside, but something still feels “fine”? In this episode of the Starter Girlz Podcast, Jennifer Loehding sits down with leadership coach and Limitless partner Tiffanie Janowitz to explore self-trust, personal growth, intentional living, and the hidden cost of settling for “fine.” Growing up with a checklist of expectations, Tiffanie believed success meant following the rules, checking every box, and building the life she was supposed to want. But after challenging long-held beliefs, navigating a breast cancer diagnosis, and redefining what fulfillment really means, she discovered that “fine” isn't a destination—it's often the very thing keeping us stuck. In this powerful conversation, Jennifer and Tiffanie explore why self-trust is the foundation of meaningful success, how personal development fuels business growth, and why the biggest breakthroughs often begin when we stop living on autopilot. They discuss the danger of inherited beliefs, the importance of questioning old narratives, and how learning to trust your own voice can completely change the trajectory of your life and career. If you've ever felt successful on paper but unfulfilled inside, this episode will challenge the way you think about growth, purpose, and what it truly means to live intentionally. About Tiffanie Janowitz Tiffanie Janowitz is a mentor and coach to leaders who are ready to stop performing and begin operating at their true potential. Her path has been shaped by a series of personal and professional reckonings, including challenging deeply held beliefs, navigating major identity shifts, advocating for herself through breast cancer, and rebuilding her life with a stronger foundation of self-trust. Today, she works alongside her partners at Limitless Society, where personal development and business development are intentionally brought together. Through coaching, leadership development, and community, Tiffanie helps people reclaim their time, energy, agency, and ability to create a life that feels genuinely aligned. Connect with Tiffanie Janowitz Website: https://tiffaniejanowitz.com Instagram: https://www.instagram.com/tiffaniejanowitz LinkedIn: https://www.linkedin.com/in/tiffaniejanowitz Chapters 00:00 The Danger of Settling for “Fine” 02:00 Meet Tiffanie Janowitz 03:52 How Hard Things Change Your Perspective 06:05 Growing Up with Expectations and Checklists 08:14 Finding Her Voice 10:35 Breaking the Script 13:25 A Life-Changing Cancer Diagnosis 16:03 Gratitude in the Middle of Adversity 18:29 Two Ways to Face Every Obstacle 20:38 Preparing Before Life Happens 22:45 Why Personal Development Drives Business Success 25:35 The Inception Moment 28:10 Identity Beyond the Diagnosis 31:07 Raising Your Standards 33:40 Why Data Beats Emotion 36:03 Why “Fine” Can Keep You Stuck 39:35 The Power of the Words We Choose 42:07 Why Gratitude Changes Everything 43:55 Building Limitless 47:05 Leadership, Delegation, and Trust 48:58 Why Every Entrepreneur Needs a Mentor 51:55 Keep Pushing 54:00 Curiosity, Alignment, and Better Decisions 56:50 Lessons from a Child's Curiosity 58:50 Connect with Tiffanie Connect with Starter Girlz https://startergirlz.com Take the 2-Minute Success Block Quiz to discover what may be holding you back. Want to Be a Guest on Starter Girlz? https://www.podmatch.com/hostdetailpreview/17044863446695017c1879d7b
If AI can write the perfect business boundary, why are you still afraid to set it?AI isn't stopping you from leading, it's exposing where you've already stopped yourself.In this episode, Dawn Andrews introduces The Permission Stack™, a three-layer framework that explains why founders hesitate to set boundaries, make decisions, and fully leverage AI in their businesses. If you're an ambitious founder who wants to delegate with confidence, lead more decisively, and stop being the bottleneck, this conversation will help you uncover what's really keeping you stuck. Listen in and discover why the decision always comes before the prompt. If today's episode helped you realize your biggest AI challenge is actually a leadership decision, come join the free AI for Founders Community on LinkedIn. It's where ambitious founders learn to make stronger CEO decisions first and then use AI to execute them with confidence.Key TakeawaysWhy your AI output reflects your leadership decisions not just your prompts. If you haven't made the decision, AI can't execute it for you.The three Permission Stack™ layers every founder must clear before AI becomes a true strategic partner: Belief, Identity, and Relational Permission.How to use AI without outsourcing your confidence as a CEO. The best founders let AI amplify decisions they've already made not make them on their behalf.Why hesitation around AI is often a values conversation, not a technology problem. Many female founders aren't resisting AI because of competence, they're protecting what matters most to them.How one honest leadership decision unlocks better delegation, stronger boundaries, and more effective AI systems throughout your business.Resources & LinksAI for Founders CommunityFree Guide: 10 Ways AI Will Make You a Better Leader Related Episode191 | Why Smart Founders Still Answer 11 PM Calls. The Hidden System Failure Making You the Bottleneck Send us Fan MailWant to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.
Duncan Smith, Labour Party TD for Dublin Fingal East, discusses why he is joining a cross-party delegation in Germany to observe the trial of Irish citizen Daniel Tatlow-Devally.
Business of Design ™ | Interior Designers, Decorators, Stagers, Stylists, Architects & Landscapers
Are you trying to do everything yourself in your interior design business? As AI tools become more powerful, many designers are wondering whether they still need an assistant or additional support. In this episode, Kimberley Seldon sits down with Gina Cotner, founder and CEO of Athena Executive Services, to discuss why delegation remains one of the most important strategies for growing a profitable interior design business. Together, they explore how AI is changing the role of executive assistants, why accountability matters, and how the right support can help you reclaim your time and focus on the work only you can do. If you've ever said, "It's faster if I just do it myself," this episode is for you. What you'll learn in this episode: - Why AI won't replace great assistants in an interior design business - How to know when it's time to hire support for your design firm - Why delegation is essential for scaling your business and reducing overwhelm - How to create accountability without micromanaging your team - Questions that help employees and contractors think like leaders - Why giving work away creates more freedom, profitability, and growth Special for listeners of Business of Design! Receive 5 free hours of service added to your first full month of work with Athena Executive Services (AES)—a $275 value! Just mention this offer during your first call with us.
In this episode of Personal Injury Marketing Minute, host Lindsey Busfield is joined by Sarah Walton, a business strategist and coach, to explore the concept of high capacity women leaders and their impact on law firms. Sarah explains the physiological and psychological aspects that enable women to multitask effectively and discusses the importance of recognizing and harnessing this capacity without falling into the trap of high-functioning codependence. They delve into the significance of delegation in business, emphasizing how it can prevent burnout and enhance productivity. The conversation also covers practical strategies for law firm owners to implement healthy habits and mindset shifts that lead to sustainable business growth and personal fulfillment. Listeners will gain insights into improving their leadership skills, fostering a supportive work environment, and achieving a better work-life balance. Key Timestamps: 00:01 –Introduction 0:17 –Defining High Capacity Women Leaders 1:26 –The Science Behind Multitasking 2:18 – High Functioning Codependence Explained 3:34 – The Double-Edged Sword of High Capacity 5:56 – Reframing the A Game for Sustainability 7:00 – Importance of Delegation in Law Firms 9:02 – Delegating for Business Efficiency 10:10 – Creating Jobs and Wealth Flow 12:19 – Eliminating Business Lag 14:18 – Leadership Through Delegation 16:00 – Business Needs vs. Personal Preferences 17:12 – Hiring the Right People 19:47 – Implementing the 80% Rule 22:05 – Mindset Shifts for Business Success 24:03 – Starting the Day with a Slow Morning 26:12 – Connecting with People for Business Growth See all episodes or subscribe to the Personal Injury Marketing Minute here: https://optimizemyfirm.com/podcasts/. What Defines High-capacity Women Leaders In The Business World? High-capacity women leaders are individuals who can multitask effectively due to physiological traits, such as more connective tissue between the brain’s hemispheres, allowing them to handle multiple tasks simultaneously. This ability often leads them to function at high levels consistently. However, this capability can sometimes lead to high-functioning codependence, where they overextend themselves, neglecting self-care and delegation. Recognizing and managing this balance is crucial for sustainable success. How Can Women Leaders Avoid Burnout While Maintaining High Performance? To avoid burnout, women leaders should recognize that while they are capable of multitasking, it is not necessary to function at high levels constantly. It’s essential to delegate tasks and set boundaries to prevent becoming overwhelmed. By acknowledging the need for support and avoiding the trap of trying to do everything themselves, leaders can manage their responsibilities more effectively and maintain a healthier work-life balance. Why Is Delegation Important For Business Leaders, Particularly In Law Firms? Delegation is critical because it allows leaders to focus on the aspects of their business they are passionate about and excel in. By delegating tasks that are not their strengths, leaders can reduce inefficiencies and prevent burnout. This approach not only fosters a more dynamic and efficient workplace but also enables leaders to perform at their best, contributing to the overall success of the business. How Can Law Firm Leaders Effectively Delegate Tasks? Law firm leaders can delegate effectively by understanding that they are not their business; the business is an entity on its own. Leaders should focus on what the business needs rather than personal preferences for task completion. By hiring people who excel in specific areas and allowing them to take ownership of their roles, leaders can ensure tasks are completed efficiently, freeing them to focus on critical areas of the firm. What Should Leaders Consider When Hiring To Ensure Effective Delegation? When hiring, leaders should adopt the mantra “hire hard, manage easy.” It’s important to invest time in finding the right fit for the business and then provide comprehensive training and clear SOPs (Standard Operating Procedures) to guide new hires. This ensures that tasks are completed to the desired standard without the leader having to micromanage, allowing the business to run smoothly and efficiently. How Can Law Firm Owners Incorporate Mindset Shifts And Habits For Better Business Outcomes? Law firm owners can benefit from adopting mindset shifts such as the Pareto Principle, focusing on the most impactful tasks, and maintaining an 80% capacity to prevent burnout. They should also implement daily habits like starting their day with a slow morning routine, reflecting on personal and business priorities. These practices can enhance productivity, improve mental clarity, and lead to greater satisfaction and success in their professional lives. What Practical Advice Can Law Firm Owners Implement To Improve Their Leadership And Business Operations? Law firm owners should remember that they matter and that their actions have significant impacts. By prioritizing self-care, setting clear goals, and maintaining connections with clients and colleagues, leaders can ensure they are operating at their best. 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Daniel sits down with Annette from Boston to reflect on their remarkable eight-year coaching and mentorship journey. Annette shares her transformation from a controlling leader struggling to find fulfillment, and reaching the top only to leave it all behind. Together, Daniel and Annette explore the evolution of leadership, the importance of emotional honesty in business, redefining success, and the value of slowing down to find meaning in both work and life. Whether you're climbing the corporate ladder or seeking more authenticity in your career, this candid and insightful conversation offers powerful lessons on growth, vulnerability, and leading from the inside out. Thank you for listening. Share it with your network and if you like it give it ⭐️⭐️⭐️⭐️⭐️. Don't forget to subscribe so you will never miss an episode. Let's connect online: 1. INSTAGRAM: https://snip.ly/2ognlc 2. LINKEDIN: https://snip.ly/u6w6dg 3. WEBSITE: https://snip.ly/ys5h59 Questions? Email us at: contact@danielkluken.com 1. Introduction & Context (00:01) •Daniel Kluken introduces Annette and describes their eight-year coaching/mentor relationship. •Mention of where Annette is from (Boston, USA) and their shared journey. •Purpose of the conversation: exploration of a long-term mentoring relationship and its evolution. 2. Beginnings of the Coaching Relationship (01:04) •Annette's initial state: feeling disconnected, controlling, and fighting for control. •How they met at Wim Hof in Poland. •Annette's search for a coach/mentor with the right presence and connection. 3. Professional Context at the Start (02:19) •Annette describes her role: R&D, leading a team of ~15 people. •The pressures of a growing company and evolving products. •How leadership and company dynamics were shifting. 4. Growth and Leadership Transformation (03:22) •Moving from providing answers to asking questions as a leader. •Progression into executive leadership (C-suite) and building a creative, expressive team culture. •Annette's influence on team creativity and empowerment. 5. Leading by Example (05:25) •Daniel Kluken highlights "lead yourself first" as a principle Annette modeled. •Emphasizing honesty, transparency, vulnerability, and self-development as a leader. 6. Emotions and Business (06:15) •The false belief that business should be non-emotional. •The power of emotions in leadership and team cohesion. •Annette's journey to embracing and expressing emotions as a strength, not a weakness. 7. The Challenge of Leadership Roles (09:54) •Navigating loneliness at the C-suite/executive level. •Handling criticism, emotional responses, and leadership resilience. •Redefining relationships in the context of leadership (e.g., friendship vs. professional boundaries). 8. Redefining Friendship at Work (13:13) •The impact of moving from peer to leader on work friendships. •The transition from one kind of friendship to multiple, context-specific definitions. •Dealing with the emotional cost (e.g., yearning for "the good old days") and building trust as a foundation. 9. Creating Trust and Safety in Teams (16:32) •Trust as a basis for team safety and openness. •The limits of a leader's responsibility in providing safety; focus on transparency and honesty. •The impact of personal transformation on team dynamics and perceived safety. 10. Shifts in Leadership Approach (19:11) •Transition from focusing on the individual to focusing on the company's well-being as a whole. •Integrating new team members and styles. •Moving from assumptions to curiosity and open questioning in team leadership. 11. Evolution of the Coaching Relationship (21:24) •Value of long-term coaching: perspective, reflection, and witnessing personal evolution. •Changes in what Annette needed from Daniel Kluken over time (from understanding value systems to deep emotional work). •Navigating stagnation and deciding to renew or adjust the coaching partnership. 12. Integrating Emotion and Cognition (23:49) •Transition from relying solely on intellect to incorporating emotions in decision-making. •Importance of feeling as well as thinking for sustainable leadership and personal fulfillment. 13. Sustainable Leadership Practices (28:05) •Becoming a multifaceted leader capable of integrating intellect, emotion, and presence. •Adapting the approach to workload and delegation as team size and leadership scope grew. 14. Delegation and Empowerment (29:40) •Shift from micromanaging to empowering team members to own outcomes. •Customizing leadership for different individuals' needs. •Realizing personal enjoyment in team/community as a source of fulfillment. 15. Authenticity, Masks, and Energy (33:03) •Authentic leadership: minimizing the energy drain of "wearing masks." •Original motivation for mentorship: desire for mastery/control, evolving to embracing surrender and emotional power. 16. The Mentor vs. Coach Paradigm (35:03) •Daniel Kluken's philosophy: mentoring involves going first, modeling vulnerability and growth. •Creating a partnership/joint journey rather than a hierarchical coach-client dynamic. 17. Transformation as the Goal (37:17) •The journey beyond "doing" and "getting"—focusing on transformation and unlocking untapped personal potential. •Approaching leadership and life as an ongoing process of becoming. 18. The Realization of Fulfillment (39:59) •Reaching the top ("the only way is down"): recognizing misalignment with prior definitions of success. •Deciding not to pursue further corporate ambition (e.g., CEO role). •Gratitude for reaching this realization relatively early. 19. Reconsidering Retirement and Present Living (41:39) •Questioning deferred gratification for retirement. •Embracing living in the present and trusting one's ability to adapt. •The impact of personal loss on perspective regarding life's brevity and priorities. 20. The Power of Boredom, Stillness, and Slowing Down (46:28) •Learning to savor "little things" and the richness of slow, passive moments. •Recognizing societal discomfort with inactivity and confronting one's own restlessness. 21. Letting Go of External Validation (50:53) •The seduction of status, recognition, and performance in the corporate world. •Disentangling self-worth from title, stage presence, or external applause. 22. Online vs. Physical Mentoring (52:21) •Effectiveness of online coaching/mentoring. •Advantages: comfort, safety, immediacy, integration with real-life settings. •Situational benefits and the impact of being in one's actual environment. 23. Vulnerability and Showing Up (57:21) •Value of showing up for mentoring even when not feeling well. •Deeper breakthroughs occur in moments of vulnerability and discomfort. 24. Honesty with Self and Others (01:00:59) •The importance of working with self-honesty and truth. •Perspectives are not ultimate truths—value in hearing, not always adopting, others' views. •The process of decision-making and owning one's choices. 25. Practical Advice for Leaders (01:03:56) •Every door is always open—perpetual possibility for new choices. •The leader's role in keeping options and perspectives open for themselves and their teams. •Trust as the core of decision-making and confidence-building. 26. The Ongoing Journey of Transformation (01:09:02) •The courage to surrender old versions of self and embrace transformation. •Recognition and admiration from others for breaking from convention. •Openness to uncertainty and the freedom of not having a fixed plan. 27. Conclusion (01:10:43) •Daniel Kluken expresses appreciation for Annette's journey and shared insights. •Affirmation of ongoing partnership and the value of sharing experiences for others.
What if the exhaustion you've been trying to fix with more sleep is actually resentment asking you to make a leadership decision?You're probably not as tired as you think you are. In this Thursday Founder's Rant, Dawn unpacks why so many ambitious female founders mistake buried resentment for burnout and why that distinction changes everything.If you've been overdelivering, undercharging, saying yes when you wanted to say no, or quietly carrying the emotional weight of everyone else's priorities, this episode is for you. You'll leave with a simple leadership check-in that helps you uncover the real source of your exhaustion and one clear action to move forward.If this episode hit a little too close to home, join Dawn's Insider List for the founder conversations, leadership insights, and practical strategies that don't make it onto the podcast or social media first.
A Delegation member came through with a question so good, we had to drop it in the group chat. And y'all already know our girl SJR wasn't about to leave her day ones on read! Four weeks into recovery, she showed up with a response that went way deeper than anyone expected. This episode challenges listeners to ditch their idea of self-reliance and experience a deeper intimacy with God. We're talking skin-to-skin, sis. Because His presence holds steady when your circumstances don't. Check out these exclusive offers from our partners: Get $35 off your first box of wild-caught, sustainable seafood delivered right to your door at https://www.wildalaskan.com/EVOLVE.Alloy is the only menopause platform with a scalp-to-lash hair care solution. Visit https://myalloy.com and use code EVOLVE for $20 off your first order! Ready to upgrade your home for way less? Head to https://wayfair.com right now to shop all things home and get your space ready for less. Go to https://baskandlatherco.com and use code EVOLVE for 20% off. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Send us Fan MailWilliam Bissett is the founder of Portus Wealth Advisors, a firm based in Charlotte, North Carolina, dedicated to helping small business owners navigate complex financial landscapes. After overcoming a turbulent childhood, tragic family events, and early academic failures, William built a resilient career in financial planning. Launching his own firm in 2019, he has since grown it into a multi-million-dollar operation. William is also an active angel investor, a dedicated husband and father, and a passionate advocate for leading businesses from a place of abundance rather than fear. Key Discussion Highlights & TakeawaysRedefining Failure: Why failing is only permanent when you give up, and how muscles—like people—must reach failure to build true strength. The Catering Epiphany: How serving figures like Alan Greenspan at a catering job in D.C. inspired William to return to college, study economics, and turn his life around. The Danger of a Fear-Based Mindset: How William realized he was building his business out of a fear of bankruptcy—mirroring his father's tragic struggles—and the steps he took to shift to an abundance mindset. Stepping into the CEO Role: The difficult leadership transition from being a financial planner who controlled every detail to becoming a true CEO who empowers his team. Giving Up Control: William's ultimate advice on why realizing you have zero control over life is the first step toward true personal and professional freedom. ⏱️ Show Timestamps & Chapter Markings00:00:00 - Welcome to The Remarkable People Podcast & The Meaning of Failure 00:03:19 - Sponsor Read: Hunter's Blend Coffee00:04:21 - William's Childhood: Divorce and Living Out of a Suitcase 00:13:00 - Coping with Trauma and Family Tragedies 00:24:00 - Failing College and the D.C. Catering Job Wake-Up Call 00:27:00 - Finding Financial Planning and Rejecting Predatory Sales 00:37:00 - Earning His Own Firm: Launching Portus Wealth Advisors 00:46:00 - Shifting from Fear to Abundance in Leadership 00:54:00 - The Struggles of Delegation and Trusting Your Team 01:03:00 - Final Advice: Why You Must Give Up ControlSupport the showTHE NOT-SO-FINE-PRINT DISCLAIMER: While we are very thankful for all of our guests, please understand that we do not necessarily share or endorse the same beliefs, worldviews, or positions that they may hold. We respectfully agree to disagree in some areas, and thank God for the blessing and privilege of free will.For more Remarkable Episodes, Inspiration, and Motivation, please visit https://davidpasqualone.com/remarkable-people-podcast/ now!
For the CEOs out there, how are you planning out your weeks to keep your business humming for the short and long terms? Kiera talks about what it means to plan and delegate as the leader of your company, as well as three tips that CEOs of multi-million-dollar practices live by when it comes to success. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:01) Hello, Dental A Team listeners. This is Kiera, and I hope you are having an awesome day today. I hope that you're loving your life. I hope that you remember that we just are so lucky to live this life, that we are so lucky to work in dentistry, that we get to have our life calling. I am just so excited to podcast with you. I am coming in off the road. You guys know that when I've been on the road, it's a great time. I love seeing offices in person. I love working with teams. I love seeing how very simple. pieces can actually help out a practice. And it was really, really fun. So I'm just excited. I'm I'm lit up and I hope you are too. So today I wanted to go through just a fun ⁓ I realize a lot of people listening and a lot of our clients and even myself included, a lot of what we're trying to accomplish as business owners is how do we become the CEO of our business and how do we block that CEO time and how do we actually work on the business? Like everybody says like you got to work on the business and not in the business. And I just get annoyed with that. I'm like, okay, but great. Like Tell me what that actually means. Tell me what I'm supposed to do. And so today I wanted to break it into very much a what exactly does that mean? How do I actually do it myself as a CEO? Giving you guys some tips of what do you do on Sundays or when you block your time? How do you set up your week for success? So I think a lot of time it's ⁓ there was I think it's like if you fail to plan, you set yourself up for failure, something like that. Like there's a quote, I'm sure I could have done a better job on that. But it's so many times people come in and they feel like they're just very reactive instead of proactive. And early in my career, there was a great client of mine who was like, Kiera, do you know how I prep for coaching calls? And I was like, How? He's like, I go to a coffee shop, I spend 30 minutes preparing for a call, I sit there, I ponder, I make sure that I'm very intentional. He's Do you know how sometimes you feel like you come into calls? Mind you guys, this is like Kiera, like two weeks into owning her own business. And I was like, He's like, You feel like you just rush to the call and ⁓ At that time he wasn't wrong. And it was a really great thing for me to recognize and I think about that often of what are we doing with our weeks as CEOs? Are we running into them haphazardly, not even prepared? Or are we like the client was where we take the time to plan, to prepare, to see what we can actually delegate to our team, to other team members on it, or are we just in reactive mode? I think it's more the how proactive are we versus how roactive are we. So I want to just walk you guys through specifically what I personally do, things that have worked well for my success, things that have worked well for clients that we work with. To hopefully give you just some good tips of how you can set yourself up as a CEO and maybe start doing things a little bit differently. Like they say, success leaves clues. So let's give everybody clues and tools and different things that we all can do together. So that's what I wanted to do. ⁓ and also just realizing like you genuinely don't find time to work on your business. You don't find time to be a great leader. You don't find time for this. You have to create and make that time. So ⁓ one thing that I noticed is like, we're going to work on how to stop reacting and be a bit more proactive. So I think when I look at it, you're trying to be a doctor, a manager, HR, scheduler, problem solver, like just answering all the problems and you're trying to do it in real time rather than sitting there focusing. And I will say when I look down the line, I can tell when I've been proactive and I can also tell when I've been very reactive. So I just wanted to kind of give you like three tips how specifically I do it, what I do, and what I've seen other offices do and other doctors do that are very successful. And like I said, The my elite practices who are the multi-millions, who have multi-offices, who have their lives where it feels like they just have it together, these are things that they all do too. Now, how you do it, when you do it, that's gonna be up to you. But all of us do a lot of the same things. So ⁓ number one for me, I block my time on Sundays. So you can do it whenever. I do not like having the Sunday scaries. I don't like walking into my week. I also don't like to plan on Fridays. So whatever it is, I'm usually downright tired on Friday. And so that's not usually my best day. So for me, it's on Sunday. So it takes me about I usually plan 30 minutes to an hour, is how long it takes. ⁓ and I still have a physical planner. So, however, it's gonna work well for you. But I like to see physical space. I'm a very visual person, and so I like to see my physical space. So I actually walk through and I go through my entire week. I map out exactly what is there, what's on the calendar, and I I go out four weeks. So I'm looking ahead to see. What things are on the books, what meetings do I have? You could be looking at your production. So you could be looking to see what do you have coming up? What projects are coming up? What pieces are coming up. ⁓ like right now, mid-year, I'm looking at my taxes. So I'm looking in the different buckets of from as a CEO in the business, like what's my profitability, what's my culture, where are we headed? It's about to be mid-year. So I'm looking to see what what pieces do I need to get done there. I'm also looking for me, I've got podcasting, I've got meetings, I've got Bookkeepers. I've got different people that I'm meeting with. And so where is that at? And I always am looking four weeks out. Now, office managers should also be doing this as well. So this is for doctors and OMs. What do I have coming? Like what's coming up on the schedule? What are the team challenges? I'm looking to see what team things need to get done. What projects are we doing? What initiatives are we rolling for this week, for the next week, and the following? What I found is when I'm on a four week run, I'm able to catch things, I'm able to ha better utilize my time. I'm able to see like, gosh, we've got vacations coming up. Do we need to do more production right now? So I really, I personally, Kiera Dent loves looking four weeks out. So looking to see where it is. ⁓ and then I look at this week. So by looking four weeks out, I'm able to say like, where am I maybe put in meetings that I don't need to be a part of? ⁓ where am I missing? What team members are going to be out? What things do I need to proactively plan for? So I'm really looking and like overseeing a lot of those scheduling pieces. Now managers should be doing this as well, looking to see. Do we have our schedules covered? Do we have different pieces? For me, I'm looking to see who can I delegate, who on my leadership teams in and out, consultants being on the road for you when our associates out. And I think when we proactively can look at this, we can look at our production. We can look at where am I working on the business? What big projects and initiatives do I want to get done? So for me, I just noticed that where it's at. I really do think doctors who are looking at their production a week out, two weeks out, three weeks out, four weeks out, you're going to be a lot more proactive and I know a lot of dentists get into the rut of just kind of being robotic. Like we go and we do our exams. When you're constantly looking at your week, what is my production? What's my dollar per hour? How am I looking? What were my cases? Reviewing my cases last week, which closed, which didn't close, looking at my PL, looking at my numbers, looking at my meeting with my office manager, what things are on my plate that I could delegate to my office manager. I'm always looking. I also have a list of things that I write down. you can have it as a a digital version or you can have it as a paper version. I technically do both. ⁓ but really looking to see what is my game plan. So that way when I walk in on Monday, it's very much prepared. I also am planning my leadership meetings. What things does my leadership team need to have in place? What do my consultants need to have in place? ⁓ what do I need to be relaying to our COO and our CFO and what things do I need to have them working on as the CEO? Like at the end of the day, the CEO, we are orchestrating. Yes, we do have a lot of people that work for us and with us. ⁓ but I'm orchestrating of Who do I need? What meetings do I need to have? Where do I need to make sure that I'm running these pieces? So maybe you're looking at what do I need to get my lead hygienist to be working on? What things if my dental assistants could take over would help me out? How are our supplies? What are our budgets? This isn't saying you're managing the practice. And I hope that you're hearing of you're looking at to me, I feel like I'm kind of doing an inventory. It's almost like I'm going to go grocery shopping. Like what's the inventory of my business? Where are things and what do I need to have the different departments do? Because if I can proactively just get people working on one or two projects throughout the week that don't rely on me, we're able to make a lot of movement and momentum. And I've actually found my friend and I, really, really successful CEO. We were talking about that. And he said, Kiera, could your business sustain without you being there for a month? And I thought about it and I was like, actually yes. Like I'm very proud of our team. I'm very proud of what we built. They could last a month without me being here. I've tried it, I've tested it, I know for a fact they can, I know they could go for longer than a month. But he said, but will they grow without you there? And I've thought about that a lot. And so for me, when I'm taking my CEO time and I'm blocking my week, it's I believe we're almost like the wind in the sails. Our team is the boat. Our team is the sails. You as a CEO need to be the wind. So how are we going to grow? How can we work through our team and not have everything sitting on our shoulders? I'm very, very cognitive of what meetings am I in, what what projects are being assigned to me, what projects are assigned out there, what things have I not followed up on. Who do I need to follow up on to make sure things are moving? And I will say it just it takes that load ⁓ off of my brain and allows me to really be present and to step into Monday in that week very confident, but also not just the week. We're looking at the month. And so we're always in this proactive piece. So really looking at the financials, looking at the business acumen, looking at what my OM should be doing, and then who can I delegate to? So the next piece to this is once I have it all mapped, once I've looked at it, once I've removed it. Then I'm gonna be delegating. So I literally have a list of here's all the items Kiera has on her. Are these things really for me? Or who's better at that, who's more equipped, and who actually has the time to do it? So I will delegate out projects or tasks. Or if I know I have a big project coming up, so maybe we're working on operations manual, or maybe you're working on an Invisalign promo, or maybe you're working on ⁓ getting your hygiene period protocol written. Are there people that can help you with this project that are just as good, if not better than you, that you could delegate out tasks to them? So I'm I'm really thinking in it's not even project management. It's more like, okay, I need to get these projects done. Who has time? Who's available to do this? And also whose responsibility is this? If Kiera's not the only one who can do it as a CEO, it doesn't sit on my plate. I'm going to pass it to somebody else. If it truly is only something me as a CEO can do, and that's not out of pride, ego, or things that I like. I need to delegate it and make sure it's followed up with. So I look at my personal assistant, I look at my EA, what things can they take on? I look at our marketing team, our sales team, our rev team, our CRO, our CFO, our COO. Which ones of those can take these projects on? Who do I need to follow up with? So like truly, you delegate out to the team around you and you make sure that you're utilizing each of them. And so ⁓ I really think it's just a valuable thing. I think it sets you up for success. I know it sets you up for success. And it's also working through your team. ⁓ we've been talking about this a lot in our leadership meetings and on our leadership team of how do you work, like how do you get everything done? And I think there's different types of leaders. There's those who want to just do it all themselves, and then there's those who work through their team. And working through your team is delegation, it's elevation, it's not abdication. It is really working through your team, meaning all of us are working together, all of us are getting the projects done. One person's not carrying the weight, and the rest of us are just sitting there. on the boat alongside them, but we are working through the team. And this is how you prevent burnout. This is how we prevent having things stack up. This is how you're able to again be that like wind that pushes through the sales. So how do I work through my team? Because there's always a lot more that needs to be done that can't get done. How do I look at my systems? How do I review different pieces? I got to scratch those itches like maybe our finances aren't as tight. Maybe our billing's not as tight. Like let me look through this. It doesn't mean I need to do a deep dive. I can delegate and say, hey Sarah, I'm curious about our EOBs. Can you take a look through the last three months and give me an assessment of where we're at? Like should take you about an hour. Do you have time to do that this week? I'd love that. And I'd love a report back by Friday. Absolutely got you. I make a note of the things I should follow up on as well because I don't like to delegate. I don't like to ask and then not follow up. And that's something that I will say I'm not naturally gifted at and something I have work really hard at. But really, it's a how do I plan my week? How do I work through my team? And then the next piece is when I do delegate, delegate outcomes not. tasks. I think that this is such a a beautiful, different frame of mind to think of. ⁓ so with a team instead of calling overdue patients, it would be like you own the schedule, ⁓ I need you to call as many unscheduled or recare patients to get it full and to report your progress weekly. That's a different thing. So now it's a it's an outcome of owning the schedule rather than calling undue pay like overdue patients. Instead of working on our AR, it's we need to have our collections at 98%. We need, ⁓ are over 90 to be less than 15%, ⁓ or like go down the line of one month's worth of of production or and collections. So this way they're able to work on these items, report back to you, and to really have ownership over an outcome rather than a task. ⁓ this year's theme in our company is outcomes over activity. I'm really big on people owning an outcome, driving metrics, ⁓ and being owners over that and to really shine in their own direction. And so for you to To give that ownership, ownership creates accountability. Delegation really will work when responsibly has a name attached to it. So what are we delegating? ⁓ and look to see what is that task? Does it align, making sure you have a really clear accountability chart too or organizational chart? Who does what in your organization? For me, I pull that out every single week and I'm like, okay, I've got these tasks. Who's the right person in the right seat to do this task and requirement? And who can I give ownership to this? So as we're looking at it, I think it's a Can I block my week, my month, the next couple of weeks and look at it? Am I looking at my production? Am I looking at my overhead? Am I looking at my profitability? Am I game planning for that? Then am I taking that game plan to leadership? What are the issues that are outstanding? What things still are sitting on my mind that are taking up a mental load? Can I add that to my leadership team's agenda so that way it's off my mental load and it's there and then it's delegated, it's followed up on, it has accountability for it. Truly, like where are the parking lots for your brain? So it doesn't sit there and churn. Like, I love our leadership meeting where we're able to put these items on there. What about in our hygiene department and our dental assistant department with my OM? Do I have agendas for those? So as I'm going through my week, these items that need to get done and resolved, is there a parking lot so I can relay this information? Do you have the meetings in place for me? I really love like every week. And people are like, you have so many meetings. And ⁓ I'm a proponent of less meetings, but meetings that are very effective. And I do run off the model of traction. So it's an every single week, it's a 90 minute. leadership meeting and then we do have department meetings and I used to feel like it was so much. ⁓ but when meetings are run and they're run very effectively, which I believe the L10 model is one of the most effective meetings that are always productive as long as you're actually running them, calling out metrics and focusing on the most important things. We parking lot these issues that come up. That way there feels like it's a space for it. For me as a CEO, a lot more could move forward because I'm not having it sit on my brain, sit on my plate. There's a space where things can get delegated and discussed through. and then having those direct reports, report back and having the follow-through follow-up. I found so many dentists get stuck because I feel like we have this churn in our brain, but there's nowhere to put it. There's no follow back loop from our office manager or management team back to us to say where are things at. So having those set cadence of meetings where I can delegate out, we can report up, we can work through our team, really allows the entire organization to move quicker and faster. There are some departments that might not need a weekly meeting. I found that hygiene. Once your hygiene department's running and they're hitting their metrics and they're doing a great job, they're usually like once a month. And what they really prefer in hygiene is they're going to want to have trainings in CE and looking at our metrics and seeing how do we work as a department. But really, hygiene oftentimes is a self-sufficient department. Doctors, once month calibration is usually sufficient unless I've got an issue where I'm onboarding a new doctor. ⁓ dental assistant department, depending upon how they are, a lot of times they do need weekly training. ⁓ full team training oftentimes can be once once a month, and that's very effective and efficient. Doctor and OM meetings every single week, non-negotiable. Leadership meetings every single week, non-negotiable. Those are things that I'm absolutely meeting with. ⁓ those things then can move forward. Billing meeting every single month. So that way you've got places, you've got agendas, you've got set times are set. And then we need to have some type of project management software where you as a CEO know all the projects moving forward have deadlines. They've got people assigned to them so it can loop back to you. So hopefully that's just helpful for you ⁓ to stop like putting out constant fires, to stop having it churn in the back of your brain to have some structure, to be able to get that leadership structure in place. Because I found that ⁓ if you're trying to be the superhero and do it all, that's where burnout happens. that's where a lot of teams feel less empowered. That's also where you're actually enabling your team to not be there. Like you solving all their problems feels like you're helping them out, but it's actually creating dependency and it's creating burnout on you. So what should happen is when teams ask questions and they immediately get answers, we gotta have it to where they can solve their own problems. If you as the owner are jumping in to solve patient issues or problems within the practice all the time, you have an empowered and lifted a leadership team. If the office manager is coming to you solving every single problem, like they've got to really be empowered to do this. And so really also teaching our teams to come up with their recommendations. What are three solutions to this problem? what options have you considered? What do you think we should do? But really start helping your team and expecting them and rolling that culture out so that way as problems evolve and resolve, it's not just sitting on you. So hopefully that was helpful of prepping it on Sunday, how far out I look, what things I'm looking for, what we teach our doctors to do, what we help our leadership teams with our offices do, to really be able to scale, to have stability, to have like consistency. I think that that's one of the greatest things we're looking for is we want this structure, we want scalability, and we want it to be able to have great stewardship over our practices. So If this is something you're struggling with, if you're like, my gosh, like this is my life, I feel like it's on that constant hamster will loop in the background where I never can let go. I feel like I don't know how to prep. Try it. Try prepping Sunday. Try prepping your week out. Reach out. ⁓ I think a lot of you are great clinicians and you do an amazing job. You have a very creative mind, maybe not a management mind. And so ⁓ I think sometimes that management skill needs to be taught, it needs to be trained, and it needs to be given to you in organization and structure. So reach out. I'd love to help you. We help create those leadership systems and help build in accountability and help you delegate with confidence and how to help your team elevate to that level because they might not know either. So if you're looking for answers, great news, today's the day. Reach out Hello@TheDentalATeam.com. But I really just encourage and implore each of you to try and whatever it is, if it's a fr Friday for you, if it's a Sunday for you, look down the line, look at your emails, look at your tasks, look to see how you can work through that team. Look one week out, two weeks out, four weeks out. Look at your production, look at where we're at, look at our billing, look at our collections. Really start to get into the mode of being a CEO. And right now you might be like, I don't even know what to do. Fantastic. Block the time. And I promise you, the more you do it and the consistent you are at it, the more it will start to become a habit, the more you're starting to see things because it's a consistent piece. Get those meetings, get those agendas lined up so you've got a parking lot for those ideas. Really start to build that structure. And I promise you, things will be so much easier for you. As always. We are here. This is what we do. We're experts at it. So reach out. Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on the Dental A Team
Anika sits down with Julie Ellis to explore the inflection point every founder dreads—the moment you've built the business, achieved the goal, and suddenly realize you have no idea who you are without it. Discover why selling an eight-figure business can feel like grief disguised as success, how delegation is the real bottleneck between scaling and plateauing, and the counterintuitive truth that derails most women entrepreneurs: it's never about having a bigger vision. It's about believing you're worthy of one—and whether you have the systems and people around you to make it real.In This EpisodeFrom dance to finance to founder: How an unexpected career path led Julie to solve a problem every parent knew existedThe basement to eight figures: Building Mabel's Labels from a 300 sq ft basement in Hamilton, Ontario to an internationally recognized brand—with zero industry experienceGrassroots growth and celebrity endorsements: How a tiny magazine feature led to Daily Candy recognition and a life-changing mention from Elizabeth Hasselbeck on The ViewThe art of delegation and scaling: Why most founders plateau and what separates those who scale to eight figures from those stuck at product-market fitThe post-exit identity crisis: Navigating grief, imposter syndrome, and gratitude after selling to Avery Products—and why the 90-day rest period changed everythingBig Gorgeous Goals: Why "gorgeous" matters as much as "big"—and how to chase ambitious goals while actually enjoying the journeyThe confidence gap and funding inequity: Why only 2.9% of venture capital goes to women entrepreneurs, and what Julie is doing to change thatPocket Coach: The asynchronous coaching model that keeps entrepreneurial momentum alive between sessionsBuilding community for women founders: The Big Gorgeous Goals podcast and investing in women-led businessesLeading through uncertainty: Why the biggest breakthroughs happen in times of changeTimestamps00:00 Introduction: The woman who solved every parent's labeling problem02:01 An unexpected founder: Dance degree, 15 years in finance, and the moment everything changed04:00 The basement days: One year of research, zero industry experience, and a team of misfits06:28 From tiny magazine feature to Elizabeth Hasselbeck's endorsement on The View11:06 The biggest gap between founders who plateau and those who scale: Delegation and decision-making12:49 The acquisition: Selling Mabel's Labels after nearly 13 years—and why it was the right time17:29 The post-sale emotions: Grief, imposter syndrome, and the gratitude sandwich19:07 The 90-day rest and the identity crisis: Why "I'm not qualified" became the biggest lie22:22 The coaching pivot: Why certification gave her the "add" she was looking for23:18 Writing during the pandemic: How a daily writing group turned a book idea into Big Gorgeous Goals25:37 Why "gorgeous" matters: Dancing toward your goals instead of grinding toward them28:01 Creating white space: Why unstructured time is where the best ideas live31:33 The confidence gap and funding inequity: 2.9% of VC goes to women; only 2% of women-founded businesses reach $1M33:45 Pocket Coach: Asynchronous coaching for keeping momentum alive between sessions35:52 The Big Gorgeous Goals podcast: Storytelling for women entrepreneurs39:02 Her ideal coaching clients: Low seven-figure founders scaling to $5-10M40:01 What's next: New keynotes and workshops on leading bold teams through uncertainty41:38 Her guiding quote: Rabindranath Tagore's "Reach high for stars lie hidden in you"Key Insights & TakeawaysInsight 1: Unmet Market Needs Beat Industry ExpertiseJulie and her co-founders had no background in supply chain, marketing, or distribution—just a teacher, a financial planner, a lawyer, and a printing expert. What they had was a real problem to solve and a growth mindset. Expertise can be learned; identifying genuine customer pain points cannot.Insight 2: Delegation and Decision-Making Are the Scaling BottleneckThe biggest gap between founders who plateau and those who scale to eight figures isn't product or market—it's the ability to delegate and make decisions. Most founders get caught in the "I should have just done it myself" trap, which prevents them from reaching the next level.Insight 3: Post-Exit Grief Is Real—And Worth ProcessingSelling your business is an achievement, but it's also a loss. Julie experienced imposter syndrome, grief, and identity confusion after the sale. Her 90-day rest period—where she did nothing—was transformative. The emotional work matters as much as the financial outcome.Insight 4: White Space Is Where Creativity LivesThe best ideas don't come at your desk—they come in the shower, on a walk, flying on a plane. Creating intentional unstructured time requires saying no to things and protecting space fiercely, even though it feels counterintuitive.Insight 5: Women Entrepreneurs Face Systemic Funding and Confidence GapsOnly 2.9% of venture capital goes to women, yet women-led businesses outperform on efficiency and team management. The solution isn't just funding—it's mentoring, networks, and other women believing in women.Insight 6: Asynchronous Coaching Keeps Momentum AliveTraditional coaching sessions every two weeks create gaps where momentum dies. Pocket Coach's voicemail-based model lets entrepreneurs push through decisions in real time, maintaining the energy they need to scale.About Julie EllisJulie Ellis is a leadership coach, author, investor, and podcast host specializing in helping women entrepreneurs scale from seven to eight figures and beyond. She co-founded Mabel's Labels in a 300 sq ft basement in Hamilton, Ontario in 2003, growing it into an internationally recognized eight-figure brand before selling to Avery Products in 2016.After a 90-day rest and a brief stint managing 135 people in corporate retail, Julie pursued coaching certification and discovered her true calling: helping other entrepreneurs navigate the inflection points she'd experienced. She is the author of Big Gorgeous Goals: Bold Women Achieve Great Things, which features interviews with 16 women entrepreneurs who've scaled beyond the comfort zone.Today, Julie invests in women-led businesses, hosts the Big Gorgeous Goals podcast, offers one-on-one and asynchronous coaching through Pocket Coach, and delivers keynotes and workshops on leading bold teams through uncertainty.Resources & Links MentionedJulie Ellis's EcosystemBig Gorgeous Goals (Book) — Hybrid published with Page Two, distributed through MacmillanBig Gorgeous Goals Workbook — Self-published companion guideBig Gorgeous Goals Podcast — Stories from seven and eight-figure female foundersPocket Coach — Asynchronous voicemail-based coaching for entrepreneursConnect with Julie EllisOpen to: Keynotes, workshops on leading bold teams through uncertainty, coaching, and investing in women-led businessesLinkedin: https://www.linkedin.com/in/julie-ellis/Instagram: https://www.instagram.com/thejulieellisWebsite: www.julieellis.caSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Schedule a Meeting with Joshua TODAY!Do you struggle to trust your team or is the real issue that you don't fully trust yourself?Every business owner wants to grow, delegate, and build a company that doesn't rely on them for every decision. But many unknowingly become the biggest obstacle to that growth. In this episode, Joshua Gillow and Jon Valenta explore why lasting leadership begins with self-trust, daily discipline, and taking ownership instead of blaming circumstances or other people.You'll discover: How building trust in yourself makes delegation and leadership dramatically easier. Simple daily disciplines that strengthen confidence, accountability, and consistency. Why taking responsibility instead of playing the victim unlocks business growth, stronger teams, and greater personal fulfillment. If you're ready to become the leader your business needs to grow, press play and discover why trust truly starts in the mirror.Interested in learning more about General Pavingstones? Check out their website: https://generalpavingstones.com/Ready to get your copy of The CORE 10? Check it out HERE!Connect with Joshua at:The WebsiteThe Facebook GroupSales Master ClassesHow to work with Joshua - https://yes.express/apply/Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design/build and outdoor living industry. Music from #Uppbeat:https://uppbeat.io/t/abbynoise/puncherLicense code: AWUDIYK15E3NWYPK
Youth ministry is hard work... but it was never meant to depend on one person doing everything. In this episode of Youth Worker On Fire, Doug Edwards shares a practical and biblical challenge for youth pastors, student ministry volunteers, church leaders, and parents: work smarter, not harder, by following Jesus' model of discipleship, delegation, and multiplication. If you are a volunteer youth leader, part-time youth pastor, or full-time student ministry leader, you already know the weight of ministry. The planning, teaching, trips, retreats, mission work, public school outreach, discipleship, counseling, and constant care for students can quickly become overwhelming. But Jesus did not build His ministry around doing everything Himself. He equipped disciples who would carry the mission forward. Doug unpacks key passages including Ephesians 4:12, 2 Timothy 2:2, Mark 3:13-15, and Matthew 28:19-20 to remind leaders that the goal is not simply to build bigger programs - it is to make disciples who make disciples. In this episode, you'll be encouraged to: • Stop carrying the entire ministry alone • Equip volunteers and students to do the work of ministry • Build a student ministry that can continue without depending only on you • Follow Jesus' model of investing deeply in a few to reach many • Delegate with purpose instead of guilt • Avoid burnout through sustainable leadership • Create disciple makers, not just event attenders Doug also shares how a forced sabbatical helped him realize he had waited too long to delegate and trust others with ministry responsibility. The question every youth pastor and ministry leader should ask is: If you disappeared for six months, would the ministry stop or would it continue because you developed disciple makers? Working harder may increase what you can accomplish. Equipping others increases what God can accomplish through His people. Disciple. Delegate. Multiply. Listen to more episodes from the Youth Worker On Fire Podcast here: https://bit.ly/3saDyYq _________________________________________________________________________________
You've probably been told you can't delegate because you're a control freak or a perfectionist. This episode kicks off a new series called the Delegation Dip, and Chanie makes the case that sometimes holding onto a task is wisdom, not fear.- Why delegating a task and delegating an outcome goal are different skills- The difference between a taskmaster and a profit warrior on your team- What the delegation dip is and why efficiency drops after you hand something off- The real, fear based root of micromanagement- Three signs you're micromanaging, and what to do insteadTune in for part one of this series, and get ready to rethink what delegation actually requires.Resources Mentioned:Free Delegation Workshop: https://schoolsofexcellence.com/delegationConnect With Us:Let's Chat on Instagram: https://www.instagram.com/chaniewilschanski/Join us on Substack: https://chaniewilschanski.substack.com/Mentioned in this episode:Sign up for the free Delegation Workshop: https://schoolsofexcellence.com/delegation
Feeling stuck in a cycle of procrastination, resistance, and avoidance? If you're running a business with an ADHD brain, it's time to stop fighting your nervous system and start listening to it. Understanding ADHD means recognizing that your resistance is data. In this episode of the ADHD-ish™ Podcast, part of the Reframing ADHD Traits as Business Strategy series, I challenge the mainstream productivity tips, and offer a new perspective: Procrastination isn't always the enemy—it's often vital business information.3 Key Takeaways:Procrastination is a signal, not a personal failing. Your nervous system might be telling you something important about your business, like a task you've outgrown or a decision you haven't fully made. This is how ADHD neurodiversity communicates through resistance.Five “signals” behind resistance: Delegation (tasks you should hand off), Decision (incomplete choices), Sunset (offers you need to let go), Revenue (underpriced work), and Clarity (undefined scope/stakes). Most productivity tips miss these underlying issues entirely.Don't override, diagnose first. Before pushing through with more discipline, ask “What is this resistance telling me?”—then act on the real issue behind your avoidance. This diagnostic approach honors ADHD neurodiversity.The Reframe: Procrastination is regulatory, NOT motivational.Your nervous system is sending a protective signal, not exposing a character flaw or lack of discipline. For ADHD neurodiversity, this shows up when something is off below the surface—even if you don't consciously know what it is. This is why traditional productivity tips often fail.Next time you find yourself stuck, don't reach for another productivity hack. Instead, ask: “What is my resistance trying to tell me?” Then act on the message, not just the task. Your business, and your brain, will thank you. This is what working with ADHD neurodiversity—rather than against it—actually looks like.Other episodes in the series:Ep #315: How Successful ADHD Entrepreneurs Trigger Hyperfocus on DemandEp #317: Time Blindness is a Pricing Problem, Not Just a Productivity ProblemEp #321: The Recurring Revenue Trap: The Hidden Cost of Stable IncomeLooking for an ADHD-informed business coach that is available on demand? Sign up for my digital clone, Di AI Beta access is still free and available now!Your ADHD-ish ™ host, Diann Wingert Diann Wingert is a business strategist, coach, serial entrepreneur, former psychotherapist, and passionate thought leader at the intersection of ADHD and entrepreneurship. Diann is the creator of The ADHD-ish ™ Method, a practicing Buddhist, dog mom, and relentlessly curious human.Want help to reimagine business with your ADHD traits in mind? Schedule a free consultation to explore 1:1 ADHD entrepreneur coaching with ADHD business strategist and coach, serial business owner, and former licensed psychotherapist, Diann Wingert.For more ADHD-informed business strategies, follow ADHD-ish for the rest of the Reframing Your ADHD Traits as Business Strategies, as well as inspiring guest interviews and real client success stories! Subscribe/Follow ADHD-ish on Apple or Spotify© 2026 ADHD-ish™ Podcast. Intro music by Ishan Dincer / Melody Loops / Outro music by Vladimir / Bobi Music / All rights reserved.
See what the team at The Successful Bookkeeper has on right now → Amanda McKinney is back, and this conversation picks up right where the field is most uncomfortable: the place where your own capability quietly becomes the ceiling on your growth. If you've ever thought "it's faster if I just do it myself," this episode was made for you. Amanda brings her accountability coaching lens to the real-world pressures bookkeepers face — the revolving door of client work, the resistance to delegation, and the habits that quietly drain capacity before burnout ever arrives. Chapters [00:00] The 3-Times System Rule [01:18] Welcome and Guest Introduction [03:30] Amanda's Journey Since 2023 [08:30] Working With Teams Long-Term [13:00] When Capability Becomes an Obstacle [17:00] Warning Signs of Unsustainable Pace [21:00] The Case for Hobbies [25:00] Building Systems to Delegate [29:00] SOPs in Practice: Quarterly Taxes [32:30] Amanda's Podcast Pause The Highly Capable Trap Being good at your work is a genuine asset — right up until it isn't. Amanda explains that capability creates capacity, and capacity gets filled. "The problem with being capable is that it opens up more capacity. And when you have more capacity, you get more work. Either it's given to you or you give it to yourself." For bookkeepers, where the work never truly stops, this cycle can accelerate fast. Recognizing the pattern is the first step out of it. Warning Signs Worth Watching Amanda walks through the early signals that something needs to change — before burnout forces the issue. Physical heaviness when someone asks how you're doing, or the moment you realize your only answer to "what do you do for fun?" is your work. She shared that in 2024, that was her own reality. "I realized, oh my gosh, I have no hobbies. I don't have anything that I do just for fun." Intentionally adding even 15 minutes of something non-work-related a week can start shifting that. The 3-Times Rule for Systems This is the practical core of the episode. Amanda's rule of thumb: if you do something more than 3 times, it needs a system. She uses invoicing as a quick gut-check — if you can't describe your process fast, you're spending unnecessary brainpower every single time. The fix is straightforward: the next time you do that task, record yourself walking through it using a screen recorder like Loom or Neato (free). That recording becomes your SOP, and that SOP becomes your delegation tool. She applied this to her own quarterly tax payments: "I did it in like 15 minutes. Whereas that would have taken me an hour or two if I didn't have those steps written out." Delegation Without the Dread Most bookkeepers resist handing work off because training someone else feels slower than doing it themselves. Amanda reframes this: a documented system removes most of that training burden. The SOP does the heavy lifting, and the person you're delegating to — whether human or software — gets a clear path to follow your standards. As Michael put it during the conversation, "SOPs are the pathway to profitability." Sustainable Growth Requires a Pause Amanda recently did something that surprised her own audience: she intentionally paused her podcast after eight straight years of weekly content. The flood of concerned emails she received made her realize how rarely people pause before something forces them to. The message for bookkeepers is the same — growth that lasts has to be built on something sustainable. Waiting for a crisis to rest isn't a strategy. "You don't have to be burnt out before you make a decision to change something." Links Mentioned Loom — screen and voice recording tool for creating SOPs Neeto — free alternative screen recording tool (used by The Successful Bookkeeper team) purebookkeeping.com — episode sponsor; system to grow your bookkeeping business thesuccessfulbookkeeper.com — show resources and guest info Accountable podcast by Amanda McKinney (300+ episodes available; currently on intentional pause) About the Guest Amanda McKinney is an accountability coach, speaker, and the host of the Accountable podcast (formerly The Unapologetic Entrepreneur). She works primarily with driven entrepreneurs and leadership teams to help them follow through on goals that keep getting pushed to the back burner — without burning out in the process. She has been coaching since 2017 and now leads engagements ranging from 90-day individual programs to 9–12 month team partnerships. You can find her through her podcast archive of 300+ episodes or by reaching out directly through her website. About the hostMichael PalmerMichael Palmer is the host of The Successful Bookkeeper podcast and co-founder of Pure Bookkeeping and The Successful Bookkeeper. He started this work because of his father — a brilliant electrical contractor who worked twice as hard as he should have had to, because nobody on the financial side was in his corner. That gap is what The Successful Bookkeeper exists to close. His view: bookkeepers are the most undervalued force in small business — and every bookkeeper who builds a real business changes two families: theirs, and their clients'.
Your boundaries aren't failing because you're weak. They're failing because they don't exist yet, not really. A limit that only lives in your head isn't a boundary. It's a wish. And wishes don't hold at 11pm.What if the reason your boundaries keep failing isn't your discipline, it's your business system?In this episode, Dawn Andrews unpacks why so many ambitious founders keep breaking the boundaries they genuinely want to keep and why willpower has almost nothing to do with it. You'll learn how to turn private wishes into documented business systems that protect your time, strengthen your leadership, and reduce founder dependency.If you're ready to stop answering late-night emails, lead with more confidence, and build a business that doesn't require your constant availability, this episode is for you.If you're tired of being the person every decision, question, and emergency flows through, you're not alone. Join the free AI for Founders Community on LinkedIn, where ambitious founders are building smarter systems, using AI strategically, and learning how to lead businesses that don't depend on them every minute of the day.Key TakeawaysWhy boundaries are actually a leadership system not a personal discipline problem.The hidden difference between boundaries that live in your head and boundaries that actually shape client and team behavior.How "borrowed boundaries" quietly disappear the moment your business grows or your environment changes.Why every effective boundary needs a documented location and a predefined consequence to hold under pressure.How AI can help you draft contracts, onboarding documents, welcome emails, and communication policies that protect your time without sounding cold or corporate.Resources & LinksAI for Founders Community – Join the LinkedIn community and continue the conversation.Free Guide: 10 Ways AI Will Make You a Better Leader Related Episodes074 | 3 Business Systems That Secretly Sabotage Female Founders and How To Break Free073 | The Hidden Cost of Doing It All: A Wake Up Call for Female Founders072 | How Female Founders Delegate Like a CEO Before They Burn OutSend us Fan MailWant to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.
Feeling stuck in a cycle of procrastination, resistance, and avoidance? If you're running a business with an ADHD brain, it's time to stop fighting your nervous system and start listening to it. Understanding ADHD means recognizing that your resistance is data. In this episode of the ADHD-ish™ Podcast, part of the Reframing ADHD Traits as Business Strategy series, I challenge the mainstream productivity tips, and offer a new perspective: Procrastination isn't always the enemy—it's often vital business information.3 Key Takeaways:Procrastination is a signal, not a personal failing. Your nervous system might be telling you something important about your business, like a task you've outgrown or a decision you haven't fully made. This is how ADHD neurodiversity communicates through resistance.Five “signals” behind resistance: Delegation (tasks you should hand off), Decision (incomplete choices), Sunset (offers you need to let go), Revenue (underpriced work), and Clarity (undefined scope/stakes). Most productivity tips miss these underlying issues entirely.Don't override, diagnose first. Before pushing through with more discipline, ask “What is this resistance telling me?”—then act on the real issue behind your avoidance. This diagnostic approach honors ADHD neurodiversity.The Reframe: Procrastination is regulatory, NOT motivational.Your nervous system is sending a protective signal, not exposing a character flaw or lack of discipline. For ADHD neurodiversity, this shows up when something is off below the surface—even if you don't consciously know what it is. This is why traditional productivity tips often fail.Next time you find yourself stuck, don't reach for another productivity hack. Instead, ask: “What is my resistance trying to tell me?” Then act on the message, not just the task. Your business, and your brain, will thank you. This is what working with ADHD neurodiversity—rather than against it—actually looks like.Other episodes in the series:Ep #315: How Successful ADHD Entrepreneurs Trigger Hyperfocus on DemandEp #317: Time Blindness is a Pricing Problem, Not Just a Productivity ProblemEp #321: The Recurring Revenue Trap: The Hidden Cost of Stable IncomeLooking for an ADHD-informed business coach that is available on demand? Sign up for my digital clone, Di AI Beta access is still free and available now!Your ADHD-ish ™ host, Diann Wingert Diann Wingert is a business strategist, coach, serial entrepreneur, former psychotherapist, and passionate thought leader at the intersection of ADHD and entrepreneurship. Diann is the creator of The ADHD-ish ™ Method, a practicing Buddhist, dog mom, and relentlessly curious human.Want help to reimagine business with your ADHD traits in mind? Schedule a free consultation to explore 1:1 ADHD entrepreneur coaching with ADHD business strategist and coach, serial business owner, and former licensed psychotherapist, Diann Wingert.For more ADHD-informed business strategies, follow ADHD-ish for the rest of the Reframing Your ADHD Traits as Business Strategies, as well as inspiring guest interviews and real client success stories! Subscribe/Follow ADHD-ish on Apple or Spotify© 2026 ADHD-ish™ Podcast. Intro music by Ishan Dincer / Melody Loops / Outro music by Vladimir / Bobi Music / All rights reserved.
Most entrepreneurs are told the same thing: Grow bigger. Scale faster. Buy more. But what if that's actually the wrong goal? In this conversation, Matt Faircloth shares one of the biggest lessons from decades in business and real estate: success isn't about having the most units, the biggest company, or the flashiest lifestyle. It's about building a business that matches the life you actually want. Too many entrepreneurs chase someone else's definition of success, only to discover they've built a business they no longer enjoy. In this clip, you'll learn: • Why bigger isn't always better • The hidden downside of endless scaling • How to define success on your own terms • Why focus beats chasing shiny objects • The importance of work-life balance in entrepreneurship • Building wealth without sacrificing your life Whether you're an entrepreneur, real estate investor, business owner, founder, or someone pursuing financial freedom, this message is a powerful reminder that your business should serve your life—not the other way around. Sometimes, doing fewer deals, saying "no" more often, and focusing on what you truly enjoy leads to greater long-term success than constantly chasing the next milestone. If this message resonated with you, like the video, subscribe, and share it with another entrepreneur who needs this reminder !! Looking to build long-term wealth through multifamily real estate investing? Visit Wheelbarrow Profits to access educational resources, investment insights, and strategies for creating lasting financial freedom.
Do you get frustrated when your team members can't read your mind? How about when you get the feeling “If it needs to be done right, I have to do it myself?” Or, maybe you can't grow because you don't like to delegate? Skye Warren, Founder of the Unconventional Organisation, gives you the three biggest reasons owners struggle to delegate and how to eliminate that struggle. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Facebook - https://www.facebook.com/ruthking1650 LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
She watched residents cry alone on the floor, calls for help go unanswered, and a client ask her point blank, "Am I gonna die today?" That first shift as a professional caregiver didn't just break Nicole Becerra's heart. It gave her a mission. Instead of accepting that this was just how senior care worked, she asked a different question: what if it didn't have to be this way? In this episode, Nicole shares how she went from sitting bedside with dementia patients to acquiring raw land, navigating septic and zoning laws, and securing an SBA loan to build Mosaic Memory Care, a 16 room luxury memory care mansion in the Texas Hill Country. She breaks down what it actually took to move from caregiver to developer with zero real estate background: interviewing contractors until she found ones who would explain things in plain language, commissioning third party feasibility studies for her bank, and financing the entire project herself and her husband rather than bringing on outside investors. She also opens up about Builders of Care, the nonprofit she founded to help families afford quality senior care and to help other small operators get the capital they need to build homes like hers. This episode is for real estate investors looking at senior housing and memory care as an emerging niche, anyone weighing land development for the first time, and listeners who have watched a parent or grandparent struggle to get real dignity in a care facility. With an aging population and booming Hill Country demographics, Nicole makes the case that small, intimate memory care homes are one of the most overlooked and needed opportunities in real estate right now. 5 Powerful Takeaways Learn how to structure a memory care real estate deal from raw land purchase through SBA financing, including how a land loan gets wrapped into a construction loan. Discover why septic and zoning rules can dictate your entire site plan, and how Nicole turned a 14 acre parcel into two 16 room luxury homes with room for walking paths and a courtyard. Get a real playbook for building trust with contractors and city officials as a newcomer, including the exact question to ask when you're in over your head. Understand how a nonprofit arm like Builders of Care can create scholarships and grants that make quality senior care and small operator development more financially accessible. Hear why financing a project entirely with personal savings and a bank loan, without outside investors, can be a deliberate strategy for proving a concept before scaling. 00:00 Show Intro 01:00 Cash on Cash Return 03:24 Meet Nicole Becerra 05:23 Caregiving Wake Up Call 09:32 Luxury Memory Care 11:31 Builders of Care Nonprofit 12:40 Land and Zoning Hurdles 16:57 Designing the Neighborhood 19:08 Mosaic Name Meaning 20:14 Newbie Advantage 21:31 Contractors and Communication 22:43 SBA Loan Process 24:12 Funding the Build 25:23 Control Over Investors 27:06 Builders of Care Mission 28:46 Timeline and Next Steps 31:06 Being Mortal Insights 34:26 Advice and Action 35:53 Drive and Aspirations 39:08 Systems and Delegation 40:53 Success and Where to Find Nicole 42:31 Final Thanks and Sign-Off About the Guest Nicole Becerra spent years as a frontline professional caregiver before deciding the industry needed to be rebuilt from the ground up. She taught herself land acquisition, entitlement, financing, and new construction with no prior real estate background and is now developing Mosaic Memory Care, a luxury memory care community in the Texas Hill Country. She is also the founder of Builders of Care, a nonprofit that provides scholarships to families who need senior care and capital support to small operators building their own care homes. Nicole is currently finalizing her SBA loan and permitting, with construction expected to begin this fall. Resources & Websites Mentioned buildersofcare.org Instagram: @caringwithnicole To learn more about Jen Josey, visit https://www.therealjenjosey.com/ To join REIGN, visit https://www.reignmastermind.com/ Stuff Jen Josey Loves: https://www.reignmastermind.com/resources Buy Jen Josey's Book: From Beginner to Badass: https://a.co/d/bstKlby New episodes drop every Monday at 6am EST. See you next time.
Stop doing work that is 2 levels below your pay grade and calling it delegation.This episode of The Free Lawyer tackles a productivity killer that many law firm partners have: the midnight redo. Many partners find themselves completely rewriting associate drafts late at night under the guise of maintaining high standards. However, host Gary Miles, reveals that this isn't a delegation or character flaw, but rather an authority and design problem rooted in keeping standards trapped inside your own head. By continually rewriting work instead of providing clear, externalized criteria upfront, partners stunt associate growth and create a firm growth ceiling tied strictly to their own personal availability. What You'll Learn in This Episode:Three actionable structural shifts to help busy attorneys transition from redoing to true leadershipThree justifications lawyers don't realize their hiding behind that keeps them doing work late into the nightAnd how to maximize the capacity of their team by teaching the firm's standard of excellenceGo to the next level with more from The Free Lawyer episodes on this topic: the importance of building companies that don't rely solely on the owner's physical work and emphasizes leveraging a team of associatesListen on Apple Podcasts https://podcasts.apple.com/us/podcast/226-how-can-law-firm-owners-increase-profit-and/id1614507857?i=1000661135819 Or Spotify https://open.spotify.com/episode/3B2jx5neJGFtq3bUvtU6Um?si=YqZoMaQ4TLu-RaNa52vS3Q Use this free diagnostic tool to help you identify your specific time drains and move from reactive chaos to purposeful strategy. https://upbeat-trailblazer-9238.kit.com/7c3c667ff1 Learn more about Breaking Free (the book) and order your copy https://www.garymiles.net/break-free
Send us Fan MailAtiba de Souza is a distinguished author, entrepreneur, and relationship mentor known for his expertise in leadership and team dynamics. With over 25 years of experience, he has led various enterprises including gyms, bakeries, and food service companies. Additionally, he has coached national championship youth football teams, demonstrating his prowess in transforming average performance into excellence. Atiba is the author of "The Delegation Trap: It's Not Them, It's You," which provides leaders with strategies to delegate effectively and relieve burnout. His mission is to guide overwhelmed bosses into becoming confident leaders whose teams thrive independently.The episode dives deep into the realm of effective delegation, with Atiba explaining his unique approach to empowering his teams through the "case method." This approach, built on the pillars of Challenge, Articulate, Study, and Ease, aims to develop self-sufficiency among employees. Atiba stresses the role of leaders as facilitators of growth rather than authoritarian figures and highlights the necessity of leaders continuing to evolve themselves to raise their team's capabilities. Atiba's insights offer a modern perspective on leadership challenges, especially pertinent in the ever-evolving digital landscape where delegation and innovation are key to success.Key Takeaways:Authentic Leadership: Taking ownership of leadership mistakes leads to growth and transformation.Case Method of Delegation: A framework focusing on Challenge, Articulate, Study, and Ease to foster self-sufficient teams.Continuous Learning: Leaders must constantly evolve to effectively guide and inspire their teams.Power of Questions: Crafting the right questions facilitates employee growth and engagement.Vision and Ownership: Clear vision casting allows employees to take ownership and excel beyond expectations.Notable Quotes:"Your organization can only go as high as the lid of the leader." – Atiba de Souza"The questions that you ask are going to make or break your leadership." – Atiba de Souza"It's not them, it's you." – Atiba de SouzaResources:Book: The Delegation Trap - Available at thedelegationtrap.comAll episodes and guest requests can be found at:www.leadershipmomentspodcast.comFollow Stacey Caster on Instagram @staceycaster_Follow Tracy-Ann Palmer on Instagram @tracy_ann_palmer
Leadership development is not about checking boxes. It is about building the awareness, communication, trust, and consistency required to help people grow, perform, and feel safe enough to do meaningful work. LaTonya Wilkins brings a powerful conversation on what it really means to lead below the surface. From psychological safety and culture to coaching, delegation, community, and connection across differences, this master class challenges leaders to stop treating leadership like a static skillset and start looking at how leadership is actually experienced by the people they serve. Learn how to honestly rate your leadership by asking better questions: • How clear is your communication? • How do people experience you in meetings, emails, and difficult conversations? • Are you giving people the guardrails they need without making them too tight? • Are you creating hope, trust, compassion, and stability? • Are you developing people, or just expecting them to perform? • Are burnout, churn, poor delegation, and low trust signs of a deeper leadership problem? This conversation also explores why many leadership development programs fail because they rely on outdated models, performative culture work, and initiatives that were never truly embedded into the organization. Real culture cannot be reduced to perks, titles, slogans, or temporary programs. It has to show up in how leaders communicate, make decisions, build teams, manage change, and create belonging. LaTonya also brings a needed perspective on coaching and community in a noisy market where too many people sell quick fixes without doing the real work. Strong leadership, real coaching, and healthy culture are all relationship businesses. They require trust, self-awareness, accountability, and the right people around you at every stage. For executives, founders, HR leaders, coaches, consultants, people managers, and anyone responsible for leading others, this conversation is a reminder that real leadership still wins when it is rooted in trust, development, culture, coaching, and community. Beyond The Episode Gems: Learn More About Leading Below The Surface Book Buy LaTonya's Book, Leading Below The Surface Learn more about LaTonya's offerings for executive coaching ChangeCoaches.io Connect with LaTonya on LinkedIn Explore Change Coaches Relational Coach Training Buy Troy's Book, Strategize Up: The Blueprint To Scale Your Business StrategizeUpBook.com Discover All Podcasts On The HubSpot Podcast Network Get Free HubSpot Marketing Tools To Help You Grow Your Business Grow Your Business Faster Using HubSpot's CRM Platform Support The Podcast & Connect With Troy: Rate & Review iDigress: iDigress.fm/Reviews Follow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTok Subscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass Episodes Need Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com
Could a direct conversation with a prospect or tenant save your next lease from falling apart?In Episode 94 of I Own A Shopping Center Now What, Beth Azor explains why shopping center owners must remain personally involved in the most important parts of their business, even when they have leasing brokers and property managers handling day-to-day operations.Beth shares how direct conversations with hesitant prospects can reveal concerns that brokers may not uncover and create opportunities for flexible lease structures, including percentage rent and sales-based termination rights. She also explains how personal relationships with tenants can improve rent collection, prevent balances from becoming unmanageable, and reduce avoidable vacancies.The lesson is simple: delegate the work, but never delegate all responsibility for your tenants, prospects, and multimillion-dollar asset.
With her company on the brink of disaster, a leader hungrily tackles the art of delegation, learning three models on the way. The episode frames delegation as being primarily about getting your people ready.To get people ready, screen each delegated task against three filters:Skills & Will – do people need training or coaching?Control – who has it and how much?Measurement – what is each person's responsibility?Our latest Tool has all three filters. Download it for free here. Want to strengthen your ability to talk with people about their growth and development? Listen to these episodes:#262 – How to Grow Your People – December 2025#212 – How to Coach Your People – October 2021#132 – Coaching Your People – April 2015Ready to try the Responsibility Charting exercise with your team?Listen to the episode here. Download the Charting tool here. Curious about coaching? Reach out to Tom here.Our monthly email always has additional resources. Related Library Categories:LeadershipManagement SkillsCommunication SkillsRelated Episodes132 - Coaching Your People119 - Creating Devoted Followers254 How to Talk so People Understand You 155 - The Human Element123 - Leadership Through DelegationA transcript of the episode is here. We love hearing from you. You are the BEST AUDIENCE! The whole The Look & Sound of Leadership crew are grateful for you!
A layoff isn't always a setback. Sometimes it's the boost you need! After being laid off from a strategic advisory firm, Madilyn pulled her existing LLC off the shelf and made the decision to stop climbing the corporate ladder. With a master's in marketing and years of experience working alongside business creators, she stepped into entrepreneurship with a clear focus: helping agency owners finally give their own brands the same strategic attention they give their clients. Today, Madilyn leads M & Co, a North Carolina brand strategy consultancy for marketing and creative agency owners. Acting as a “second brain,” she helps founders sharpen their positioning, clarify their messaging, and maintain a brand presence that reflects the quality of work they are already delivering for others. In this episode, Kevin sits down with Madilyn to unpack how she landed two clients within four months of launching, moved from theory-heavy business courses into real client work, worked through pricing imposter syndrome, and built a relationship-first outreach approach that feels more human than traditional cold calling. Key Takeaways Solve one problem exceptionally well. Clarity on your specific solution and niche beats trying to appeal to everyone. Relationships are your first marketing channel. Networks, testimonials, and case studies build credibility long before any formal campaign does. Treat the business like a business on day one. Real systems and a professional mindset early create momentum that compounds. Lead with value. Ungated resources and quick wins earn trust faster than pitching ever will. Comfort follows the scary decision, not the other way around. Clarity and confidence show up after you act, not before. Price for where you're going. Don't anchor your rates to an old corporate salary; build them around the business you're actually creating. Delegation is freedom. Clean SOPs get routine work off your plate so you can focus on growth. Listen to the Episode YouTube: https://www.youtube.com/@risingtidestartups Apple Podcast: https://podcasts.apple.com/us/podcast/rising-tide-startups/id1330525474 Spotify: https://open.spotify.com/show/2eq7unl70TRPsBhjLEsNZR Website: https://risingtidestartups.com/ Connect with Madilyn Kent Website: https://mandco.io LinkedIn: https://www.linkedin.com/in/madilynkent/ Closing Thought "Take the jump. Take the leap. It is worth it. There will be struggles, but nothing in life comes without them. So do it." Sponsor Shoutouts Naviqus Virtual Services - Hassle-free administrative support services that are efficient, affordable, and tailored to your needs. Check out https://naviqus.com now to jumpstart your business for 2025! Podbrand Media - Have you ever considered starting your own podcast for your company or brand? Podbrandmedia.com can help. Affordable and effective in content creation and lead generation!
High-performing lawyers are drowning in billable hours, perfectionism, and constant interruptions—but it doesn't have to be that way. In this episode, you'll learn practical strategies to delegate better, protect your time, and manage stress so you can build a sustainable practice without burning out. In this episode, Steve Fretzin and Ellen Cohen discuss: Transition from in-house entertainment lawyer to leadership coach Biggest stressors and billable-hour pressure in modern law practice Delegation myths and the real cost of “it's easier if I do it myself” Time management, prioritization, and managing interruptions Perfectionism, neuroscience of stress, and practical self-care habits Key Takeaways: Treating every task as equally urgent and important is a fast track to burnout; you must distinguish between high-value, urgent work and tasks that can be delegated or delayed. The mindset of “it's easier if I do it myself” hides a massive hidden cost in lost billable hours, lost growth, and lost personal time. Truly effective delegation requires training others, tolerating imperfection in the short term, and focusing your time on work that matches your highest value and rate. Perfectionism may look professional on the surface, but it often comes from self-limiting beliefs and dramatically slows productivity while increasing stress and risk of burnout. Chronic stress pushes you into fight-or-flight, which makes clear thinking neurologically harder and raises the risk of malpractice—regular breaks, movement, and joy-producing activities are therefore performance tools, not luxuries. "When you're stressed out, when you're in fight or flight, when you're in your sympathetic nervous system, you actually cannot neurologically think clearly, and it elevates your risk of malpractice, making mistakes, errors, reactivity, emotional responses that are not in line. You cannot work as efficiently." — Ellen Cohen Check out my new show, Be That Lawyer Coaches Corner, and get the strategies I use with my clients to win more business and love your career again. Join the Be That Lawyer Community and connect with ambitious lawyers who are serious about growing their book of business, strengthening their brand, and becoming confident, consistent rainmakers. Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/ Thank you to our Sponsor! LEX Reception: https://www.lexreception.com/partners/bethatlawyer Rankings.io: https://rankings.io/ Lawyer.com: https://www.lawyer.com/ Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/ About Ellen Cohen: Ellen B. Cohen is a seasoned executive coach, organizational consultant, and former attorney who brings over 25 years of senior executive experience at major media and tech companies like Disney, Sony, Fox, Microsoft, and Viacom to her leadership development practice. Leveraging over 2,500 hours of coaching experience, she partners with C-suite executives and high-achieving professionals to help them expand their influence, manage stress through neuroscience, and transition from reactive execution to strategic leadership. Ellen holds a J.D. from Emory University School of Law, a Master's in Organization Development and Leadership from Fielding Graduate University, is admitted to the state bars of CA, NY, FL, and GA, and holds multiple elite coaching credentials (PCC, CPCC, CPQC). As a Core Guide for the executive women's network Chief, she combines her deep corporate background with mental fitness practices to help leaders break through mental glass ceilings and build sustainable, high-impact careers. Connect with Ellen Cohen: Website: https://ebccoaching.com/ LinkedIn: https://www.linkedin.com/in/ebccoaching/ Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Instagram: @fretzinsteve Facebook: Fretzin, Inc. Website: Fretzin.com Email: Steve@Fretzin.com Book: Legal Business Development Isn't Rocket Science and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Most spa owners don't have a team problem. They have a handoff problem. The task gets handed off, the deadline gets communicated, and somehow the work still ends up back on the owner's desk two weeks later. That's not a performance issue — it's a systems gap, and there are exactly two places it happens. In this episode, Daniela breaks down why delegation keeps breaking down at the same two points: the handoff itself, and the ongoing maintenance of what was handed off. She walks through the difference between assigning a task and delegating full ownership of a domain, what it took for her own team to recommit to Monday.com as the central operational hub, and why the same failure pattern that shows up with human team members also shows up with AI tools — and what to do about it in both cases. If you've handed something off, watched it unravel, and quietly taken it back to avoid the conversation — this episode was built for that moment. In this episode, we discuss: Why delegation fails at two specific points — and why recognizing which one is breaking changes the fix entirely The difference between handing someone a task and handing them a domain — and how to know which one you're actually doing Why team members who don't understand the full system will always underperform, even when they execute perfectly What Daniela's team learned when they recommitted to Monday.com as the non-negotiable central hub How to communicate a new process so it sticks — across verbal processors, visual learners, and every learning style in between Why your AI employees follow the exact same failure pattern as human team members — and how the feedback loop changes everything The framework Daniela uses to identify whether a delegation failure was a handoff problem or a maintenance problem Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Are you really wired to scale, or just bracing for endless chaos?Cameron Herold, the relentless "Business Growth Guru," rips open the playbook on what actually drives proven, sustainable hypergrowth in today's world. With stories from building global brands like 1-800-GOT-JUNK and years in the trenches with top COOs, Cameron refuses to let leaders settle for mediocrity. He dives brutally deep into the operational and psychological traps choking your ambitions, then hands you a clear, actionable path out.Miss this episode, and you risk falling behind a tidal wave of companies finally nailing what you keep saying is “impossible.” Listen now if you're done with excuses and ready for the real, unfiltered edge on systems, talent, and culture. Nobody else is mapping the way out of the chaos like this.Timestamped Highlights00:59 – The poll that instantly exposes entrepreneurial wiring03:14 – The $100M leap: inside systems that really scale09:04 – The Vivid Vision rewiring that most leaders get wrong17:12 – Why your vision should repel, not just attract22:01 – The underused firing muscle that speeds up growth25:57 – The “A Player” myth that's costing you millions39:01 – Brutal truth: why you're investing all your energy in the wrong people51:01 – Delegation, coaching, AI… why you won't survive unless you develop these nowMentioned ResourcesCollege Pro PaintersBoyd Autobody & GlassEOS (Entrepreneurial Operating System)“Good to Great” by Jim Collins The Secret (movie)Simon Sinek (Start With Why)Important LinksConnect with Cameron: Website | LinkedInExplore the COO Alliance - The World's Leading Community for Seconds in CommandGet Cameron's book: Second in Command: Unleash the Power of Your COO BookTake his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)Chat or video call with AI Cameron via DelphiThe Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.