Managing Humans in Society

"Amygdala hijack" describes what happens when we feel like we're being attacked and our brains get overwhelmed. This can occur if we encounter something dangerous, like a bear... but also when we experience something emotionally challenging, like hearing critical feedback about our work. Thank you to Roi Ben-Yehuda for his expertise on how to deliver feedback that makes an impact without triggering someone's defense mechanisms.

“When I say the word manager, what pops into your head?” If you're anything like the people I interviewed in Central Park, your mind doesn't go to the dictionary definition of 'manager.' Instead, you think about managers you've known, and what you liked or disliked about them. One big dislike that came up over and over again in my interviews: micro-managing.

The Think Manager, Think Male paradigm helps explain how gender stereotypes have historically shaped the role of manager and who we see as being effective in that job, even today. Many MANY thanks to Lisa Slattery Walker for letting me interview her (and then letting me interview her again).