Help Desk Central Podcast

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This is the Help Desk Central Podcast. A show about the ins and outs of working in a help desk role. This podcast is for level one and level two help desk analyst, as well as for system and network administrators so we can all learn to work as a team to provide end users with the best experience possible.

Brian Reyes

Aug 23, 2017 LATEST EPISODE
infrequent NEW EPISODES
7m AVG DURATION
5 EPISODES

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Latest episodes from Help Desk Central Podcast

HDC - Introduction - Episode 001

Play Episode Listen Later Aug 23, 2017 6:47

Introduction

HDC - What Is the Help Desk? - Episode 002

Play Episode Listen Later Aug 23, 2017 7:15

What is the Help Desk?

help desk

HDC - The Ticketing System - Episode 003

Play Episode Listen Later Aug 23, 2017 5:29

The Ticketing System

system ticketing

HDC - Workflow Efficiency - Episode 004

Play Episode Listen Later Aug 23, 2017 8:07

Workflow Efficiency

efficiency workflow

Quick Tip Tuesday - 8/22/2017

Play Episode Listen Later Aug 23, 2017 7:24

Quick Tip Tuesday - Updates and Upgrades

upgrades quick tip tuesday

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