I am your host Dave Boyle. On FixedOps Chops we will debate controversial topics, discuss innovative ideas, and share educational information for all things relative in the automotive industry.With over 25 years of experience in the Fixed Operations sector of the automotive industry, we will always have great discussion that will leave you coming back for the next episode!
Episode two we chat about different dealership products and solutions that you've shoved in your dealership closet. Let's discuss the validity of them and "cleaning out the closet".
In the VERY 1st episode of FixedOps Chops we provide an intro and build the foundation for the start of our relationship! Using a great example of a consumer (a dealership customer) and their perception of how a service department works and thinks at a dealership! Why is this important to you? You are missing out on building that long-term relationship with your customer to drive customer loyalty, and of course additional revenue in your service drive!Stay tuned for episode 2 with surprise guest coming soon!