Podcasts about Retention

Today’s caller runs a tiny subscription app and has two grand to spend. Should that money patch cancelations or chase new sign-ups? We’ll do the napkin math and land on a clear next step. Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.

Mike Hoss and Mike Detillier co-hosted a special edition of WWL's Fans and the Pro, live at Rouse's Market in Metairie. The guys previewed the second round of the LHSAA Football Playoffs and Tulane's challenge against Temple this weekend. Zack Nagy, an LSU reporter for Sports Illustrated, joined Fans and the Pro. Nagy broke down the latest from the Tigers' pursuit of Lane Kiffin to fill their head coaching vacancy. Mike and Mike promoted the NFL's "My Cause My Cleats" weekend and spoke to former WDSU chief meteorologist Margaret Orr about Saints DT John Ridgeway's charity choice. The guys interviewed D. Orlando Ledbetter, a Falcons beat writer for The Atlanta Journal-Constitution, about the Saints' NFC South showdown against the Falcons.

Our guest on this week's episode is Kraig Foreman, president of eCommerce at DHL Supply Chain. While stores are already showing the Christmas spirit with all of their beautiful decorations and being crammed with lots of inventory – peak season has not officially kicked off yet. But it will next week with Black Friday and Cyber Monday. After a tumultuous year for supply chains – are retailers prepared to handle the most wonderful time of the year? Our guest today joins Victoria Kickham with some insights.  While many industries are struggling to realize value from AI, transportation appears to be ahead of the curve, according to Breakthrough, which is a Wisconsin-based provider of transportation and supply chain solutions for shippers. That result came from the company's “Peak Shipping Season Pulse,” a survey of 300 industry decision-makers. The report found that 49% of U.S. transportation leaders say artificial intelligence reshaped how they managed this year's Q4 peak season rush.According to a survey of more than 400 U.S. warehouse associates, most view robotics and automation as a benefit to their careers and livelihoods. The survey was conducted by global warehouse robotics provider Exotec and is detailed in the company's recent “Warehouse Workers Sentiment Report: Understanding the Impact of Automation on Retention and Satisfaction.” Company leaders said the survey reveals a “surprisingly strong embrace of robotics” on the warehouse floor, with a majority of respondents saying they are interested in working with robots. Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. A new series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions  Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:DHL Supply ChainHalf of U.S. transportation firms used artificial intelligence to manage Q4 peakReport: Warehouse automation pays offVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comThis podcast episode is sponsored by: ID LabelOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITY

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When Erica Kuhl joined Salesforce as employee #176, nothing about her role or title suggested she would go on to build one of the most influential customer communities in SaaS history. Given a broken website, no roadmap, no team, she hacked together the first Salesforce Community with duct-taped technologies, raw conviction, and a fierce belief that customers needed a place to help each other.That grassroots experiment eventually grew into a 17 million-member global community, became a blueprint for digital customer success, and reshaped the way enterprise SaaS companies think about adoption, retention, and product feedback loops.Today, Erica is EVP & GM at Gainsight, leading community, education, and in-app product experience—and shaping the emerging category of Digital Customer Success.This episode is a masterclass in community-powered retention, scrappy innovation, and how one person can build an entirely new motion inside an organization long before the market knows it needs it.---Timestamps0:00 – Preview 0:58 – Meet Erica Kuhl: EVP at Gainsight & Former Employee #176 at Salesforce3:39 – What Early Salesforce Adoption Actually Looked Like6:25 – Teaching Admins Before Admins Existed9:40 – Why Erica Pitched a Community Before “Community” Was a Thing11:25 – Building the First Salesforce Community13:43 – Scaling Without Support19:30 – How Community Became a Strategic Retention Lever 24:44 – Defining Digital Customer Success26:35 – Where to Start: Crawl–Walk–Run for Digital CS30:25 – Why Community Multiplies GRR31:28 – Closing Thoughts---What You'll Learn- How the first modern SaaS community was built—from scratch, without buy-in- Why peer-to-peer engagement scales support, adoption, and product feedback- How to tie community engagement directly to retention (and why it's essential)- Why COVID reshaped the priority of customer marketing and always-on programs- How community, education, and in-app experiences converge into Digital CS- Where digital CS programs should start and how to avoid fragmented experiences- The cultural mindset needed to build community programs that actually survive- Practical tactics for early-stage community building: seeding, puppeteering, protecting, and aligning---Check out the Key Takeaways & Transcripts: https://www.gainsight.com/presents/series/unchurned/---Where to Find Erica:LinkedIn: https://www.linkedin.com/in/ericakuhl/Podcast: In Before the LockWhere to Find Josh: LinkedIn: https://www.linkedin.com/in/jschachter/---Resources Mentioned:* Gainsight Community* Brian Oblinger's Community Strategy Academy* Skilljar * Salesforce Community

Jack Savage, Founder & CEO of Everyday Dose, built a 400,000-subscriber functional coffee brand from his dad's garage—but not before spending years as "the dumb kid" who needed extra time on tests, wore a suit on planes hoping to meet someone important, and cycled through ADHD medications that left him with facial tics and shame. In this conversation, Jack opens up about the scarcity mindset he inherited from watching his father's business collapse, the $500K investment deal that fell through at the last second (leaving him in tears), and why discovering he had the CYP1A2 gene—which makes 50% of us caffeine-sensitive—changed everything about how he formulated Everyday Dose. He also gets real about the unglamorous parts of scaling: living in his dad's garage at 33, battling a massive counterfeit crisis that cost the company customers and reputation, getting rejected by VCs who made him question his worth, and learning that friendships (even in business) have to be earned, not assumed. Through it all, Jack kept returning to one framework: Dharma. Are you good at it? Are you passionate about it? Are you making an impact? Does it make you money? This conversation is about finding that alignment—and what happens when you finally do. Key Takeaways & Topics Jack's early experiences with ADHD, shame, and overcompensating through ambition Why taste and clinical dosing became Everyday Dose's differentiator Building supply chain and formulation knowledge from scratch Moving into his dad's garage and bootstrapping the first version of the brand VC rejection, self-worth, and learning to scale without outside validation The emotional toll and operational cost of battling large-scale counterfeit products How Jack defines dharma and why alignment is a founder's most reliable compass Retention as a strategy: treating existing customers better than new ones Why "you can do anything, but you can't do everything" His weekly retro practice with 35 team members: what's going well, what's not, what needs to change The hidden gene that affects 50% of us and why Jack built a coffee specifically for slow caffeine metabolizers The Failure Factor Podcast was brought to you by Off The Field Coaching. Explore working with one of our coaches at http://offthefieldcoaching.com  Hosted by Megan Bruneau: therapist, executive coach, speaker, Forbes contributor, and host of The Failure Factor. For more info, visit https://meganbruneau.com   Everyday Dose on Instagram: https://www.instagram.com/everydaydose  Everyday Dose: https://www.everydaydose.com Megan on Instagram: https://www.instagram.com/meganjbruneau  Megan on LinkedIn: https://www.linkedin.com/in/megan-j-bruneau-m-a-rcc  Subscribe to the podcast newsletter at https://thefailurefactorpodcast.com 

Mike Hoeflich, Mike Sperrazza, and Mike Lomas are back breaking down the latest hypocrisy in politics and media — starting with Harvard's Epstein scandal and the elite double standards behind it. The guys tackle the ongoing debate over releasing the Epstein files and what transparency really means in today's political climate. From Trump's accountability tour and the failures of big government to the crumbling state of education and out-of-control spending, this episode pulls no punches. Plus, a little Bills and Sabres talk to wrap up the week with some hometown energy.(00:00:24) Harvard's Retention of Larry Summers Amid Epstein Scandal(00:06:18) Transparency Debate: Trump's Epstein Files Decision(00:13:13) Accountability in Trump's Safety and Transparency Campaign(00:15:01) Ethical Reporting Standards in Media Broadcasting(00:25:39) Public Perceptions on Government Efficiency and Policies(00:30:05) Education Reform: Empowering Teachers for Effective Teaching(00:38:30) Strategic NFL Game-Time Decisions and Outcomes(00:42:49) Buffalo Teams' Winning Streak and Fan Passion(00:44:46) Saber's Stanley Cup Financial Insights Show

About Kyle M.K.Kyle M.K. is an Executive Strategy Advisor, keynote speaker, and best-selling author based in Austin, Texas. As Indeed's Senior Talent Strategy Advisor, he helps employers navigate the future of work—simplifying complex labor market challenges and inspiring people-focused leadership. His book, The Economics of Emotion, explores how emotional intelligence drives business success. Before Indeed, Kyle founded The Heart Company, where he helped global brands like The Ritz-Carlton, Uber, and Disney elevate brand loyalty through emotionally centered strategies. He also led ventures such as Human Planet and No. 4 St. James, combining data, storytelling, and design to humanize business experiences. With roots at Apple, where he shaped retail training and technology, Kyle's career centers on one mission: making work more human.Things You'll Learn: Retention begins long before a new hire's first day, authentic communication and realistic expectations set the foundation for longevity.Feeling underappreciated by supervisors is one of the most unique and powerful drivers of burnout in healthcare.Leadership empathy directly shapes workplace culture; when senior leaders lack compassion, it cascades down the organization.Transparency in job postings and work environments helps reduce turnover by aligning expectations with reality, thereby fostering a more effective work environment.Treating healthcare teams as communities rather than machines fosters a sense of belonging, purpose, and ultimately, better patient care.Resources:Connect with and follow Kyle M.K. on LinkedIn.Follow Indeed on LinkedIn.Visit Indeed's website.Get a copy of Kyle's book, The Economics of Emotion, here.Read Indeed's Pulse of Healthcare 2024 here.Read Indeed's Pulse of Healthcare 2025 here.

Chase Sapphire Reserve 2026: Keep or Downgrade? | Hurdy Gurdy Travel Podcast Is the Chase Sapphire Reserve worth keeping in 2026 – or is it time to downgrade? Join host Justin Vacula and guest Beth on the Hurdy Gurdy Travel Podcast as they break down the Chase Sapphire Reserve's changing value proposition in a world of rising annual fees and constantly shifting perks. They walk through the major benefits one by one – including hotel credits, food delivery perks, entertainment and rideshare credits, and newer partner credits like StubHub – and talk about what they're really worth in everyday use. Justin and Beth also explore downgrade paths, retention-offer strategy, cash-out options, and how the card fits into a broader points-and-miles setup in 2026. You'll hear practical takes, listener questions, and real-world scenarios to help you decide whether to keep the CSR, downgrade, or shift your spend elsewhere. Timestamps: 00:00 Introduction 00:45 Meet Beth 02:09 Chase Sapphire Reserve: keep, cancel, or downgrade? 02:54 Walking through the new and updated benefits 07:40 Travel credits, status perks, and how to value them 12:15 Dining, convenience store, and everyday credits 17:53 Entertainment, rideshare, and lifestyle perks 22:06 Fitness perks and lounge access in context 24:54 Are the lounge benefits really worth it? 25:16 Retention offers, fee hikes, and negotiation strategy 25:31 Cashing out points vs keeping them for travel 25:58 Upcoming events, appearances & announcements 27:39 Using CardPointers to organize and maximize rewards 28:33 Monthly meetups, listener community & social events 29:19 Frequent Traveler University and other live events 30:20 High-spend strategies with the Chase Sapphire Reserve 32:39 Smart downgrade and upgrade paths within the Chase lineup 35:42 Listener comments, questions & real-world scenarios 45:14 Future travel plans and how CSR fits (or doesn't) 46:41 Final takeaways & farewell —

Every chiropractor wants patients who stay committed, not just until the pain fades, but for life. Dr. Tabor Smith reveals how a clear spinal-hygiene system turns that vision into reality. He shares the habits, structure, and mindset that help teams lead with certainty and patients take ownership of their care. This conversation dives into how simple daily systems can improve outcomes, prevent degeneration, and build real retention without adding complexity. You'll also learn how to empower your team with training that drives compliance, consistency, and conviction so your entire practice grows from purpose, not pressure.In this episode you will:Learn how to install a spinal-hygiene system that improves compliance and outcomes.Discover the four daily movements that protect the spine and increase patient buy-in.See how to connect hygiene education with patient retention and reactivation.Understand how to train your team to speak with certainty and consistency.Explore how a “dental model” for spinal care scales practice growth sustainably. Episode Highlights02:25 – Learn how a “tip-of-the-spear” mindset keeps chiropractors leading with conviction and purpose.03:45 – See why uniting passion with structure helps practices grow without chaos.05:42 – Understand why spinal hygiene fits every chiropractic technique and drives long-term retention.07:49 – Hear how the vision for spinal hygiene parallels dentistry's success in creating daily habits.08:36 – Discover how modern posture and technology accelerate spinal degeneration—even in teens.10:45 – Clarify the patient's role in lifelong spinal care versus the chiropractor's responsibility for checkups.15:13 – Learn what research reveals about how degeneration starts and how to reverse engineer prevention.19:37 – Explore how lifestyle habits influence 40 percent of spinal health outcomes.20:14 – Understand the “two-week rule” showing when immobilized joints begin arthritic change.24:31 – Introduce four core spinal-hygiene exercises every patient can safely perform at home.26:36 – Target C5 and L4-L5—the two areas most prone to degeneration—and how to protect them daily.27:50 – Use the “why” behind spinal hygiene to dramatically increase patient compliance.31:06 – Train tone, empathy, and certainty so your team converts through genuine care, not scripts.33:25 – Model home-care consistency across your team to raise accountability and results.36:36 – Simplify rollout with ready-made hygiene kits and see how the system runs itself.40:05 – Hear about the Certified Spinal Hygienist giveaway and how to enter for your full team.46:48 – Catch the closing reminder on how to email Dr. Tabor to join the draw before it closes.47:12 - Dr. Kale talks with Success Partners Dr. Andrew Wells and Dr. Chad Woolner from Simplified Functional Medicine about how chiropractors can add functional medicine without adding more work or complexity. They share the personal health challenges that led them into the field and why so many chiropractors struggle to deliver it on their own. They outline how their team-driven system keeps chiropractic central, protects a CEO's time, and creates strong clinical and financial results. It's a powerful look at what's possible when you simplify and step into your next level of impact. Resources MentionedLearn more about the TRP Remarkable Business Immersion - March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/To learn more about the REM CEO Program, please visit:http://www.theremarkablepractice.com/rem-ceoFor more information about Simplified Functional Medicine please visit:  https://simplifiedfunctionalmedicine.com/Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcastor follow on your favorite podcast app.

In this week's episode, Matt and Kenny go FULL CHAOS — sick-day mustaches, serial-killer ancestors, handlebar identities, WWE-style super-fights at 6am, and somehow… some of the best Jiu-Jitsu advice you'll hear all year.This one is absolutely unhinged and absolutely BJJ Balance.

Donor love is measurable, and in this lively discussion, guest Lynne Wester, Principal and Founder of Donor Relations Group, brings the receipts. Drawing on data from her seventh global donor relations survey, conducted every two years since 2013 with more than 1,000 participants, Lynne shows us why retention, not the next big campaign, is where the real money is.Her core message is blunt and refreshing: we obsess over the ask even though it represents a tiny slice of our contact with supporters. As Lynne puts it, “Retention is the secret sauce of fundraising.” Most organizations still pour staff time and budget into events and tactics with weak ROI, while reporting that they are only able to share impact with less than 20 percent of their donors. That gap is not just operational; it is a revenue problem.The survey findings expose a pattern. Many donor relations teams sit under a mountain of tasks but lack a strategic plan, making them vulnerable to “seagulling” requests that fly in, drop work, and disappear. At the same time, donor relations professionals tend to stay in their roles four to nine years, while frontline fundraisers churn in about 16 months. The people who understand donor experience best often have the quietest internal voice, and Lynne's work is about giving them data to change that.She shares how longitudinal data helped the sector mostly abandon donor honor rolls: today, over 80 percent of nonprofits no longer produce donor lists that were costly and not meaningful. The survey is now pushing similar change around giving societies, the split between receipts and acknowledgements, and the use of AI. Lynne is candidly concerned that many organizations use AI tools without organizational policies, even as donor databases at major institutions have been compromised. For her, donor confidentiality and the Donor Bill of Rights demand guardrails before automation.Perhaps the most poignant remark is Lynne's insistence that gratitude and listening are not “extras” but performance drivers. Retaining a donor is five to seven times less expensive than acquiring a new one, and organizations that cared for donors as human beings during crises like the 2008 downturn and COVID raised twice as much as those that just kept asking. She argues that if a donor is not “worth a stamp,” the organization does not deserve the gift.Lynne leaves viewers with a challenge wrapped in encouragement: use data to question tradition, ask donors for their opinions, and treat stewardship as strategic fund management, not a courtesy. When you align technology, policies, and human connection around gratitude and impact, you are not just being nice—you are building a durable, scalable fundraising engine.#TheNonprofitShow #DonorRelations #FundraisingDataFind us Live daily on YouTube!Find us Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

If you're hustling for new clients but still not seeing the steady revenue growth you expected… this episode is your wake-up call. Because visibility brings people in, but retention is what keeps your business growing, profitable, and stable.This week, we're digging into the most underrated marketing strategy in the salon industry: client retention.Not vibes. Not the algorithm. Not more posts.Retention.Inside the episode, we break down:Why retention is marketing (and why most owners treat it like a separate thing)The real reason your marketing isn't compoundingThe quiet ways salons lose clients without realizing itThe 5 essential touch points every salon needs to keep clients coming backHow to create a client journey that builds loyalty, not leaksIf you want your salon to grow without constantly refilling the bucket, retention has to be part of your ecosystem. This episode shows you exactly how to make that happen.Want the systems that make retention automatic? Join The Monday ClubInside The Monday Club, you get the tools, templates, and support to create consistent client experiences, better retention, stronger team communication, and systems that actually work. https://www.lexilomax.com/monday-clubStart with the Salon Visibility MasterclassLearn how to set up your Google strategy, client journey, and visibility systems in 90 minutes.https://www.salonmindsmastermind.com/salon-visibilityMoving Meditations:Episode 50: https://open.spotify.com/episode/0DnKPTYLKBEgVapWUidi8r Episode 67: https://open.spotify.com/episode/2pOWMVjdKzZqBwAuVGqm5L Episode 33: https://open.spotify.com/episode/1BhA9m56jAfEXfeSgDZHRu

Most coaches obsess over lead generation, but that's not where real profit lives. Retention is. In this episode, Phil reveals the simple systems, client classifications, and brand touchpoints that keep clients paying longer and referring more. ► Book a call with our team today and we'll show you exactly how to add more clients, more revenue, and more freedom to your fitness business: https://fitness-entrepreneur.com/an-business-growth-session/

A conversation with long-time multifamily industry veteran, the fabulous Katie Nelson, the Chief Executive Officer of Lustra Multifamily Consulting… discuss how to build and sustain a thriving workplace through intentional hiring, meaningful onboarding, clear goals, open feedback, and empowering team engagement strategies that strengthen culture, retention, and overall property success.

Wer nur schicke Kampagnen will, braucht kein Employer Branding. Sondern eine Werbeagentur.Was macht einen guten Arbeitgebenden aus? Und wie findet man heraus, wer man als Arbeitgebender wirklich ist, jenseits von Plakaten, Karriereseiten und Buzzwords?Marcus Merheim hat auf diese Fragen eine klare Antwort: Indem man zuerst zuhört, analysiert, Position bezieht und dann erst kommuniziert. Als Gründer und Geschäftsführer von hooman EMPLOYER MARKETING begleitet er Unternehmen bei der Entwicklung und Verankerung ihrer Arbeitgeberidentität. Dabei verbindet er Marketing- und HR-Know-how zu einem systemischen Ansatz, der Employer Branding nicht als Recruiting-Wunderwaffe versteht, sondern als strategisches Fundament für Kultur, Haltung und Retention.Im Gespräch mit Johannes Füß erklärt Marcus, warum Employer Branding echte Veränderung braucht, was viele Unternehmen falsch machen und weshalb man sich als Organisation manchmal auch mit unbequemen Wahrheiten auseinandersetzen muss.In dieser Episode erfährst du:1) Warum Employer Branding kein Kampagnenthema, sondern ein Kulturthema ist.2) Wie Marcus und sein Team EVP-Strategien auf Basis echter Kulturanalysen entwickeln.3) Weshalb die interne Verankerung entscheidender ist als jede Außenkommunikation.4) Wie man Wirkung und Erfolg von Employer Branding messbar macht.5) Woran man erkennt, ob ein Unternehmen Employer Branding wirklich ernst meint.___________Marcus Merheim freut sich über den Austausch rund um ehrliches Employer Branding und strategische Arbeitgeberpositionierung.Wenn du dich angesprochen fühlst, dann melde dich bei ihm auf LinkedIn: https://www.linkedin.com/in/marcus-merheim/?originalSubdomain=de ___________Über unseren Host Johannes Füß:Johannes ist Senior Vice President von EGYM Wellpass, dem Marktführer für Corporate Health Benefits. Auch wenn er eine Schwäche für Schokolade hat, ist Johannes' Bewusstsein für Gesundheit groß: Wenn der gebürtige Münchner nicht gerade dabei ist, Unternehmen dabei zu unterstützen, ihre Teams physisch und mental gesund zu halten, verbringt er seine Zeit aktiv in den Bergen - am liebsten mit seiner Familie.Melde dich bei Johannes Füß auf LinkedIn: https://www.linkedin.com/in/johannes-f%C3%BC%C3%9F/ 

Kristen Kavanaugh is the author of Courage Over Fear and the founder of The Agency Initiative, working to connect people's work with meaning in alignment with their values. Previously, she was the vice chair of the Defense Advisory Committee on Diversity & Inclusion and the senior director of inclusion, talent & learning at Tesla. Here are my key takeaways: Values Dissonance Drives Talent Away: The conflict between personal values and the actions or culture of a company—especially at the leadership level—causes significant personal distress and ultimately leads to attrition. Kavanaugh described experiencing anxiety and physical symptoms, including panic attacks, that her body was trying to communicate to her before she left her role at Tesla. She emphasized that listening to those internal signals is crucial and that her health immediately improved once she made the decision to leave the toxic environment. For organizations, this highlights that failing to align with and uphold core values will physically and mentally harm employees, particularly those with less privilege, leading to the loss of valuable talent. Courageous Leadership and Psychological Safety are Key to DEI Success: DEI work thrives when leadership models courage and takes a clear stand on inclusion. Kavanaugh, who led the DEI team, noted that when the CEO began making public statements that were antithetical to the work they were doing, it caused deep pain and was the "start of the unravelling" of DEI at the company. This demonstrated that leadership's visible choice of "courage over fear"—especially by those with power and privilege (the "decision calculus" factor)—is necessary to foster a culture where all employees, particularly underrepresented groups, feel safe and valued enough to stay. Retention and Growth is Built on Small, Consistent Acts of Agency (The 5% Approach): The concept of the "Agency Loop" highlights that a healthy professional life is a cycle of authenticity, intentional decision-making, and growth. The key to starting and sustaining this cycle is the "5% more courageous approach," which breaks down intimidating acts of courage into small, manageable steps. For workplace retention, this means that cultural change and a sense of agency aren't just about massive, high-risk confrontations; they are built through everyday choices, such as a manager creating space for honest dialogue or an employee simply dressing in a way that feels authentic to them. These small, consistent actions compound over time to build resilience and a stronger, more authentic leader and employee. Follow Kristen at https://www.courageoverfearbook.com/.

The data every gym owner needs is finally here! Two-Brain's sixth annual “State of the Industry” guide was released on Nov. 10 on "The Sevan Podcast." Check out this rebroadcast as hosts Sevan Matossian and Matt Souza break down key gym business stats with Two-Brain founder Chris Cooper.The free 72-page guide delivers critical benchmarks and insights from thousands of gyms worldwide, giving you the clarity to make confident decisions about pricing, staffing, retention and growth in 2026.How long are gyms keeping clients, and what's driving retention?What's the difference between big group, small group and one-on-one training, and why does this matter for your bottom line? How many members should you have before hiring your first coach? Why hasn't coach pay increased despite rising gym revenues?How do you survive the November to December slump and capitalize on the January rush? Should you invest in paid ads, or are there smarter ways to grow? And, of course, how much are gym owners making?This episode is all about trends, surprises, best practices and actionable takeaways from the data. Get the guide and use it to build a profitable fitness business. Download the brand-new “State of the Industry” report via the link below! Links"State of the Industry" ReportGym Owners UnitedBook a Call0:00 - Intro and guide overview4:10 - Background on Chris and Two-Brain15:16 - Retention and churn19:48 - Gym growth by client count25:19 - Millionaire gym owners28:14 - CrossFit's impact and future41:58 - Big group, small group and one-on-one59:49 - Cost to open a CrossFit gym1:06:51 - Tips for paid ads1:17:27 - Seasonal gym trends1:33:07 - Two-Brain Summit1:34:13 - Coach pay and development

Come to a Dehoarding Accountability Zoom Session: http://www.overcomecompulsivehoarding.co.uk/ticket Subscribe to the podcast: https://www.overcomecompulsivehoarding.co.uk/subscribe Podcast show notes, links and transcript: http://www.overcomecompulsivehoarding.co.uk/  On this episode, I'm joined by Dr Jan Eppingstall to unpack how our possessions connect with our sense of identity and self-concept, and why letting go can feel so threatening for those of us who hoard. We talk through how objects hold meaning, memories, and dreams for the future, and what it looks like to build a stronger sense of self without clinging to things. If you've ever felt like discarding something meant losing a part of yourself, you definitely want to listen to this one. We break down exactly why that fear happens and where to start. A plant pot associated with negative experiences. Discussion of emotional and aesthetic reasons for keeping vs. discarding. Objects “glowering" at us. Identity and Self-Concept in Hoarding Definition of identity and self-concept. Possessions and Sense of Identity The psychological process of possessions intertwining with identity. How this differs from typical sentimental attachment. Retention itself (rather than use or display) as a meaning-making act in hoarding. The difference between identity (roles, characteristics, life story) and self-concept (beliefs about self, worth, and abilities). Typical patterns seen in people with hoarding disorder: fragmented identity, externalised identity via objects. Psychological Fusion Between Identity and Possessions The concept of "identity objects" — how discarding items feels like losing part of oneself. Objects as external proof and storage for identity, memory, and meaning. Safety of objects over human relationships. The cycle of validation and shame in hoarding. Pathways to Possession-Identity Fusion Childhood experiences and boundary violations leading to control needs. Identity confusion and external markers for self-definition. Psychological ownership: objects as self-extension. Functions of retained objects—proof of past, present, and future self. Anthropomorphism and obligations to objects. Executive function challenges: objects as external memory aids. Perfectionism and fantasy identity protection. Influence of cultural materialism and marketing. The Fear of Losing Identity When Discarding Objects "Throwing away part of myself." Three psychological routes for ownership: control, intimate knowledge, and personal investment. The role of control and avoidance of uncertainty. The painful admission of poor judgment (e.g., unworn clothing) when discarding. Possessions as Identity Markers Retaining items from past roles (retired teachers, old job materials). Holding onto objects representing hopes for future identity. Objects as evidence for important life chapters, relationships, or personal history. Psychological needs these objects serve and when that becomes problematic. Books as Proof of Intellectual Identity Discussion of books held as evidence of being intellectual, regardless of actual reading. Exploration of how objects can become substitutes for action and risk. Therapeutic approach to shifting identity building from possession to action. Community and Connection in the Hoarding Journey The loneliness and isolation frequently felt by people who hoard. The importance of community, connection, and peer support, including podcast listeners and accountability sessions. Effects of increased openness and connection on identity. Identity Shifts During Dehoarding and Recovery Changes in identity during the process of recovery and letting go. Building new narratives — sometimes research or recovery itself becomes an identity. Increased connection and belonging through shared experience and vulnerability. Maintaining Identity Without Excessive Possession Strategies for building identity through actions, creativity, and lived experience. Selecting representative or truly meaningful items rather than keeping everything. Observing how "non-hoarding" individuals make decisions about sentimental items. Discomfort and growth opportunities in sharing one's journey while still in progress. The value of authenticity and vulnerability. First Steps for Listeners Fearing Loss of Self Through Discarding Acknowledging that fear is rational and understandable. Suggesting mindful observation of attachment thoughts. Testing beliefs by gentle action, e.g., creative tasks with what is already available. Finding supportive people for accountability and encouragement. Reflective work on personal values — building identity from the inside. Reassurance that identity predates possessions and is not dependent on them. Objects as scaffolding rather than the core of one's identity. Encouragement to trust oneself and to start building stability from within. Links Come to a Dehoarding Accountability Zoom session: Accountability Booking Form Dr Jan Eppingstall at Stuffology https://www.facebook.com/stuffologyconsulting/ https://twitter.com/stuff_ology https://www.instagram.com/stuff_ology/ Dr Jan Eppingstall on Pinterest Website: Overcome Compulsive Hoarding Become a Dehoarding Darling Submit a topic for the podcast to cover Questions to ask when dehoarding: https://www.overcomecompulsivehoarding.co.uk/podquestions Instagram: @thathoarderpodcast Twitter: @ThatHoarder Mastodon: @ThatHoarder@mastodon.online TikTok: @thathoarderpodcast Facebook: Overcome Compulsive Hoarding with That Hoarder Pinterest: That Hoarder YouTube: Overcome Compulsive Hoarding with That Hoarder Reddit: Overcome Compulsive Hoarding with That Hoarder subreddit Help out: Support this project Sponsor the podcast Subscribe to the podcast Subscribe to the podcast here

Episode #126 is up!  Check it out!!!Diversifying the Educator PipelineSpecial Guest Dr. Shaylyn Marks, Assistant Professor of Teacher Education at California State University, Bakersfield, joins Dr. Woods on episode #126 of Leading Out The Woods to discuss Diversifying the Educator Pipeline. In this episode, they explore Dr. Marks' research and her book, Diversifying the Educator Pipeline: Supporting Black Educators through Recruitment, Preparation, and Retention. Together, they unpack the historical impact of Brown v. Board of Education, the challenges Black preservice teachers have faced and the urgent need to recruit, support, and retain more Black educators in today's schools.

At what point should a founder stop running finance and accounting and hand the numbers to an expert? In episode #328, Ben Murray walks through the inflection points when SaaS founders should consider hiring a bookkeeper and/or fractional CFO to protect data accuracy, improve forecasting, and strengthen company valuation. You'll learn the warning signs that your financial systems and reporting are holding back growth—and how to build a finance function that scales with your business. What You'll Learn When to hire help by ARR stage Monthly close discipline: Why closing your books every month—accurately—is critical for investor trust. Accrual vs. cash accounting: How switching methods reveals true business performance. COGS clarity: Setting up a SaaS P&L that separates revenue streams, COGS, and OPEX for real gross-margin insight. Retention readiness: Why your MRR schedule (revenue by customer by month) is worth its weight in gold. Cash-flow forecasting: How to move beyond the bank-balance mentality to proactive cash planning. Investor presentation: Ensuring your metrics, slide deck, and financial statements tie together cleanly. Why It Matters For Founders: Delegating finance isn't failure—it's a strategic step toward sustainable scaling and higher valuation. For CFOs and Advisors: Knowing these trigger points helps you coach founders on financial readiness. For Investors: A disciplined monthly close and clean P&L build confidence in revenue quality and forecasting accuracy. Key Takeaways Growth dictates urgency: the faster you scale, the earlier you need finance expertise. A bookkeeper should close the books by mid-month to avoid costly cleanup later. Move to accrual accounting to show economic performance and support fundraising. Create an accurate MRR schedule to prove retention and ARR health to investors. Build a basic forecast to manage cash runway and hiring decisions with confidence. Resources Mentioned SaaS Metrics Foundation Course: https://www.thesaasacademy.com/the-saas-metrics-foundation Finance 101 for Founders: https://www.thesaasacademy.com/finance-101-for-saas-founders Quote from Ben “Just like I couldn't go in and code your product, most founders can't scale as CFO. At some point, finance needs a specialist so the business can keep growing on solid data.”

Summary In this episode of the Customer Service Revolution podcast, John DiJulius discusses the common misconceptions surrounding pricing and customer retention. He emphasizes that many businesses misdiagnose their issues as pricing problems when, in fact, the root cause often lies in the customer experience. Through various examples and case studies, John illustrates the importance of understanding customer needs, improving service quality, and focusing on key performance indicators to drive business growth. He also highlights the need for leaders to shift their mindset regarding pricing pressures and to prioritize delivering exceptional experiences to their customers. Takeaways: Price is often used as an excuse for business failures. Customer experience is crucial for retention and loyalty. Many companies misdiagnose retention issues as pricing problems. Understanding customer needs goes beyond just asking them. Key performance indicators should focus on what truly drives growth. The experience provided can justify higher prices. Leaders need to shift their mindset about pricing pressures. Effective communication with customers is essential for retention. Improving service quality can lead to increased sales and customer loyalty. Businesses should focus on earned growth rather than bought growth. Chapters: 00:00Introduction and Personal Updates 02:07Price Myth Busting: Understanding Customer Perception 07:27The Importance of Customer Experience in Retention 12:18Identifying Key Performance Indicators (KPIs) for Success 18:45Value vs. Price: The Customer Experience Perspective 23:44Mindset Shifts for Leaders Facing Pricing Pressure Links: Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Ask John!  Submit your questions for John, to be aired on future episode:  tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Books:  https://thedijuliusgroup.com/shop/ Blogs on Price Myths: https://thedijuliusgroup.com/4-price-myth-busters/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Jordan Tripp joins Colter Nuanez to define Bobby Ball, talk about the details of Montana's 29-24 win over Eastern Washington, Montana's physical retention strategy in terms of personnel, UM's road trip to Portland State and a chat about No. 9 UC Davis at No. 3 Montana State on Saturday night in Bozeman.

In this episode, I sit down with Brooks Loughry, who brings over 20 years of experience in the aesthetic medical industry. We talk about how medical spas have evolved, what it takes to stand out in such a competitive market, and why discounting your services can actually hurt your business.   Brooks shares his approach to building sustainable, value-based business models through strong team training, smart marketing, and unforgettable patient experiences. We also dive into the power of referrals, how to boost sales without slashing prices, and what really drives long-term success in this industry.   Tune in for practical, no-fluff advice to elevate your practice and increase profitability without compromising your worth.   What you'll hear in this episode: [02:40] Challenges and Opportunities in Med Spas [05:35] The Business Side of Med Spas [11:40] Discounting and Membership Models [16:25] Long-Term Patient Value and Retention [26:15] The Power of Referrals in Business [27:10] Nuances of Discounting and Value Exchange [28:00] Building Loyalty Through Personalized Experiences [36:15] Reducing No-Shows and Cancellations [39:55] Effective Rebooking Strategies [41:10] Avoiding Common Business Pitfalls   If you like this episode, check out: Keep Your Business Profitable with Strategic Cost Management A Deep Dive into Your Profitability Strategy The $5M Bottleneck   Connect with Brooks Loughry: LinkedIn: Brooks Loughry Instagram: @brooksadvises Email: Brooks@bioenergylabs.com   Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/   Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Follow along on IG: https://www.instagram.com/shannonkweinstein/   The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.

If your product strategy stops at the download, you're leaving impact—and revenue—on the table. In this conversation, I sit down with Ghazenfer Mansoor, CEO & founder of Technology Rivers, to talk about building software that actually gets used, loved, and shared. Ghazenfer has been in mobile since the pre-iPhone days and has led the build of nearly 60 apps, primarily in healthcare. We explore ideas from his forthcoming book, Beyond the Download, including why retention beats acquisition, when a mobile app truly makes sense (and when a web experience is smarter), and how AI-driven, proprietary workflows can become a company's real moat. We also step into leadership, including what it takes to fix “broken” projects, the values that guide his global remote team (transparency, fairness, and getting things done), and why peer networks and coaching matter for founders. It's a practical, fast-moving chat for leaders who want their technology to create efficiency, differentiation, and long-term value. Here are some highlights: -Retention over acquisition: Ghazenfer shares practical ways to design for daily use and bring people back because downloads without engagement aren't success. -“Do you really need an app?”: We unpack decision criteria for native vs. web, and why solving a real, repeat problem is the first gate before writing any code. -Workflow is the moat: How codifying proprietary processes, especially in healthcare and HIPAA-sensitive environments, creates efficiency, margin, and higher valuations. -Fixing broken projects: Common failure patterns (from feature chasing to UX missteps) and how to course-correct so you “build it right the first time.” -Leading a global team: The operating system behind Technology Rivers; clear KPIs, remote-first communication, fairness, and a growing commitment to women in tech. Plus the role of EO/Vistage-style peer groups and coaching for tough decisions. About the guest:  Ghazenfer Mansoor is the founder and CEO of Technology Rivers, a Washington, D.C.–area software firm specializing in HIPAA-compliant healthcare SaaS and mobile apps. A mobile veteran since the pre-iPhone era, he has led the build of 59+ apps and numerous AI-powered workflow platforms that help service businesses scale, boost margins, and increase valuation. Known for “building it right the first time,” Ghazenfer is frequently tapped to rescue broken software projects. He's the author of the forthcoming book Beyond the Download: How to Build Mobile Apps That People Love, Use, and Share Every Day and host of the podcast Lessons from the Leap. Active in EO and other CEO peer groups, he leads a global, values-driven team grounded in transparency, fairness, and getting things done. Connect with Ghazenfer: Website: https://technologyrivers.com/  LinkedIn: https://www.linkedin.com/in/gmansoor/  Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web, and it is ranked the number 6 CEO podcast to listen to in 2025! https://podcasts.feedspot.com/ceo_podcasts/  LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/  Website: https://www.disruptiveceonation.com/   #CEO #leadership #startup #founder #business #businesspodcast  Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode 429: The December Retention Crisis: Keeping Students Through the Holidays Podcast Description It's mid-November, and you can feel it coming. Families are getting busier. Attendance is starting to drop. Parents are distracted. And you know what's around the corner—the December retention crisis. Every year, it's the same story. December hits, families disappear, and then January rolls around and half of them don't come back. But it doesn't have to be that way. In this timely episode, Duane and Allie break down exactly how to keep your students engaged, motivated, and committed through the holidays—and how to set yourself up so January isn't a rebuild month. Duane and Allie cover: Why December is so dangerous for retention (and what's really happening) Early warning signs to identify at-risk families before they disappear Proactive retention strategies you can implement right now How to handle the "break" conversation when parents ask to pause Setting up January success in December (pre-selling enrollment, reconnecting with former students) Common mistakes to avoid (and what to do instead) Whether you've been in business for 30+ years like Duane and Allie (combined 60 years of martial arts experience!) or you're newer to school ownership, this episode will give you a clear action plan to finish 2025 strong and start 2026 even stronger. The work you do in November and December determines your January numbers. Don't wait—start now. Key Takeaways 1. December Is a Retention Battleground—Not a Throw-Away Month Families are overwhelmed with school concerts, holiday parties, family travel, shopping, cooking, and hosting. Kids are exhausted from end-of-semester exams, school projects, and holiday events. Parents mentally check out, thinking, "We'll get back to normal in January." The hidden danger: Families who skip 2-3 weeks in December often don't return in January. They were already on the fence—the holidays just gave them permission to quit. The mindset shift: December isn't a "throw-away month." The work you do in November and December determines your January numbers. 2. People Are Creatures of Habit—Don't Let Them Break the Training Habit Allie's "drink analogy": When the refrigerator at his school is full, people constantly buy drinks. The minute it goes empty for a few days, people go to 7-Eleven instead and form a new habit. When he refills the fridge, drink sales drop to zero—he has to ramp them back up again. The lesson: The longer you're closed (or the longer students skip class), the harder it is to get them back into the habit of training. 3. Identify At-Risk Families Early—Don't Wait Until January Red flags to watch for: Attendance drops in November (coming 1x/week instead of 2-3x) Parents stop engaging (no eye contact, quick drop-offs, don't respond to texts) Students seem disengaged (low energy, not participating, sitting out) Families mention "busy schedules" repeatedly They ask about "pausing" or "taking a break" Billing issues (failed payments, late payments, asking about payment plans) Action step: This week, make a list of your at-risk families. Don't wait until they're gone. 4. Overcommunicate in November—Set Expectations for December Send a "Holiday Schedule & Expectations" email or letter in mid-November. Set the expectation: "We know the holidays are busy, but staying consistent is key to your child's progress." Remind families: "Students who train through December start January ahead of the game." Duane's multi-channel approach: Create a video about the holiday schedule and expectations. Post it on YouTube, Facebook, your parent group, send a push notification through the app with the link, and send an email. Get that information out so everybody knows. 5. Create December Incentives to Drive Attendance Perfect Attendance Challenge: Students who attend all December classes (or 80%+ of cl...

Retention, What Should We Do Now? Join me for a update on retention, I explore a review of currentliterature and what the changes are recommended to our retention protocols,research of stability,  critical look of retainerfailures and factors to consider in design and location of fixedretainers, as well as monitoring recommendations based on Clinical PracticeGuidelines. This podcast is based on recent literature as well as two excellentlectures from this year's British Orthodontic Conference by Marie Cornelis(Australia) and Simon Littlewood (UK).  Recommendations for the maxilla:·     Low risk of relapse = Removable retainer (polyethyleneor polyurethane)·     High risk of relapse = Dual retention with fixedand removable retainers·     Fixed retainero  3-3 if occlusion allows, most likely 2-2 designunless high risk of canine relapseo  Location slightly gingival due to occlusalforces and account for Increase in overbite with age (Littlewood)   Recommendations for the mandible Lower archo  Low risk of relapse = fixed retainerso  High risk of relapse = dual archo  Fixed retainer 3-3§ Position slightly incisal Mandible: slightlymore incisal, greater cleanability, less gingival inflammation  – Petsos 2023 Monitoring regime·     1 month – fixed retainer (greatest timepoint offailure)·     3 month – removable retainer (motivation ofcompliance)·     Every 3-4 months Wouters 2018·     1 year retention necessary  Wouters 2018·     Annual check-up Wouters 2018o  Greater likelihood of compliance if annualcheck-upo  General dentist Improve compliance·     2/3rds stop wearing after 4 years,All-Moghrabi 2018·     Visual photo of relapse to patient and parentsincreased compliance Vs patient only or instructions only Lin 2015 (1.5Hrsgreater wear)                                                          Clinical PracticeGuideline For Orthodontic Retention Wouters 2019 (open access paper)  

When everyone can generate AI content, taste and storytelling are the new performance metrics. In this week's episode of Growth Talks, Everett Butler, Head of Marketing at Lindy, joins host Krystina Rubino to unpack what it takes to bring a brand-new product category to market when there is no roadmap, no search volume, and no shared language. With over fifteen years of experience scaling teams at Tesla, Uber, and Affirm, Everett shares how to apply first principles thinking to build a go-to-market strategy grounded in fundamentals, aligned with real customer needs, and focused on clarity over complexity. Tune in to learn the key traits Everett looks for in modern AI marketers — and why taste, product-led storytelling, and genuine curiosity are more valuable than ever.

That “new car” feeling fades fast.Not because the car changed, but because you did.It's called hedonic drift , the brain's built-in habit of taking good things for granted.And it's quietly eroding your patient retention.In this episode, Martin unpacks how hedonic drift shows up in chiropractic care. When people stop noticing progress and start seeing care as optional.You'll learn simple ways to re-ignite appreciation, measure backward, and link care to what patients truly value, so your results feel meaningful again.Practical, psychology-driven, and ready to use on Monday morning.Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivateLearn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitEmail me - martin@insideoutpractices.com

In this episode, Mark Raffler and Bridget Rieth connect with longtime Kent ISD mentor & author, Ellin Oliver Keene.  Ellin's book, research, and leadership around student engagement inform the topic of today's podcast.  Engaging Children addresses the ongoing challenges and payoffs of centering student engagement as a foundational priority in classrooms and schools. Regardless of grade level or curriculum, students who connect to classroom experiences in meaningful ways are more likely to retain and reapply their learning. Engaged students want to show up and want to learn. They have a greater sense of belonging in the school community and are more able to connect their learning to the outside world in which they live.Ellin Keene discusses defining and teaching engagement, student-centered practices and ownership, and measuring, discussing, and prioritizing engagement within required curriculum.Here are some highlights from our conversation: Engagement is Essential for Retention and Reapplication: The data on learning loss without engagement is "shocking," showing that only between 15% and 20% of kids will carry learning forward if they are not engaged. Educators must prioritize engagement because it directly determines whether students retain and reapply knowledge across time intervals.Distinguish Between Teacher Motivation and Student Ownership: Motivation is often perceived as something adults do to children, while engagement is something students own, work on, and reconnect themselves with. Teachers need to move away from being constant promoters and instead teach students how to be metacognitive about their engagement, enabling them to recognize when they are disengaged and take action to re-engage.Utilize the Four Pillars of Engagement: The four pillars-Intellectual Urgency, Emotional Resonance, the Aesthetic World, and Perspective Bending-provide educators and students with a common, shared language for discussing true engagement. Educators should talk about engagement spontaneously and in a planned way, literally naming the type of engagement when it emerges in the classroom to help students wield it as a powerful learning tool.Student Choice and Ownership is Critical: Choice serves as a hallmark of a student-centered classroom that yields better results. Without choice throughout their day, students are unlikely to remember and reapply what they are taught, which creates tension when teachers must adhere closely to required scripts. Utilizing materials that students love and aesthetically respond to is a powerful way to foster engagement and ownership.Prioritize Fidelity to the Standard Over Materials: Educators are critical thinkers who should use their artistry to make discerning decisions, supplementing or replacing required tasks, like repetitive graphic organizers, that cause student disengagement. Teachers should also focus on skills grounded in research and adjust instruction accordingly.Concluding with our normal podcast protocol, we ask for resources for educators to learn more about Engaging Children, Igniting a Drive for Deeper Learning. Check out our podcast resource page for all the links!We wrap up this episode by asking listeners to share your thoughts on podcast topics - your voice matters!  Please visit bit.ly/LLCNtopics to tell us what you want future podcasts to focus on in relation to literacy.  All resources in this LLCN Brief (and future podcasts) can be found at:  bit.ly/LLCNresources2526 Subscribe to the Literacy Leadership and Coaches Network podcasts here: https://podcasters.spotify.com/pod/show/llcnbrief or your favorite podcast platform.Please note the audio used as an introduction and in transitions in this podcast is under the Creative Common License and attribution is given as follows:Medicine by WinnieTheMoogLink: https://filmmusic.io/song/6256-medicineLicense: http://creativecommons.org/licenses/by/4.0/

In this episode of Champ Talk with Branden Hudson, the focus is on providing valuable advice for gym owners, particularly those managing combat sports gyms. Branden and Co-Host Chet discuss the importance of member retention, setting end-of-year goals, and maintaining a strong community. They delve into practical strategies for keeping members engaged, such as fitness challenges and personalized outreach. The conversation highlights the significance of staff management, the evolution of gym duties, and the need for gym owners to sometimes step back and allow staff to take the lead. The episode concludes with encouragement for gym owners to be generous, reflect on their leadership roles, and continuously strive for growth.00:00 Introduction and Call to Action00:27 Catching Up with Big Chet00:59 Gym Challenges and Strategies03:35 Identifying Gym Identity and Member Focus06:37 Member Retention and Community Building14:39 End-of-Year Fitness Challenges21:02 Social Media and Member Engagement26:02 Addressing Client Embarrassment and Retention26:53 The Importance of Client Communication29:04 Handling Difficult Situations with Clients30:56 The Value of Member Retention and Appreciation34:05 Building and Managing a Gym Staff36:07 Leadership and Growth in Gym Management45:20 Concluding Thoughts and Encouragement

#40: Today I'm joined by Caitlin Brady, architect and host of the Architectette podcast, to unpack a headache most firm owners share: you've got good people, but limited rungs on the ladder. How do you keep ambitious talent engaged when you can't promote everyone every year?Caitlin's worked in 15–17 person studios and at giant corporations, and she interviews leaders across the industry. We dig into clear advancement paths, setting expectations on day one, smart little “surprise” rewards, and why flexibility sometimes beats a fat raise. We also cover what employees should track to climb faster and what owners should measure to retain the right people.Listen if you want a practical strategy to attract & retain your best talent.Connect with Caitlin on LinkedIn: https://www.linkedin.com/in/bradycaitlin/Check out the Architectette podcast: https://podcasts.apple.com/us/podcast/architectette/id1664012857 Work with Tyler: Send the word “Grow” to hello@growthitect.com ⸻What You'll Learn:(00:40) Why small firms struggle with promotions and how structure fixes most of it(02:05) The four things people ask for: title, pay, perks/flexibility, responsibility(03:40) How to design clear “rungs” so folks know exactly how to advance(05:00) Caitlin's path: coast-to-coast roles, and launching Architectette while remote(07:15) The case for tiny unexpected rewards that show you're paying attention(08:55) Knowing your team: cash vs title vs PTO vs conference budget vs WFH days(10:20) Employee playbook: set goals, gather comps, map role-above-you skills, agree on a plan in writing(12:10) Title transparency: make the ladder and expectations visible to everyone(14:05) Pay transparency realities and better ways to benchmark your market(16:00) Post-COVID tradeoffs: why flexibility can outweigh a big raise for some hires(17:30) Retention moves when budgets are tight: perks, scope expansion, sponsorship, ARE study time(19:15) Metrics for employees: skills gained, scope owned, license progress, mentors, timeline to target role(21:00) Metrics for owners: org design, salary bands by level, promotion cadence, regretted attrition(22:10) Equity check: review pay by role for gender and race to correct gaps early(23:20) Succession thinking: your exit plan, their growth plan, and why both should live in writing—---AISC RESOURCES→ Learn about sustainable steel: http://aisc.org/sustainable → Get your Sustainability Toolkit: http://aisc.org/buildgreen GROWTHITECT RESOURCES→ Apply to join The Studio - https://growthitect.com/studio → Join thousands of architects on the free Growthitect newsletter - https://growthitect.com/join STAY CONNECTED→ Follow on LinkedIn: https://www.linkedin.com/in/tylersuomala/ → Follow on Instagram: https://www.instagram.com/growthitect_com → Subscribe on YouTube: https://www.youtube.com/@growthitect 

Leadership is changing – and women are leading the charge. Don Barden breaks down why female leadership is redefining success across industries (and why that's a very good thing). From boardrooms to startups, collaboration is replacing competition, empathy is replacing ego, and results are skyrocketing. We unpack why female-led companies outperform, the "Goodyear & Firestone" moment every business faces before disruption, and how single moms might just be the ultimate CEOs. Don also flips the script on diversity, introducing DOI - Diversity of Opportunity and challenges every leader to build bridges, not barriers. Timestamps: 00:00 — Cold Open & Intro 04:21 — Kickoff: The Disruptor Nobody Saw Coming 07:57 — 2028: The Year Women Take the Wheel 11:53 — Revenue ×3, Retention ×2: The Data That Broke the Boardroom 16:13 — The Goodyear & Firestone Moment 20:03 — Single Moms, Superpowers, & the Impossible Equation 24:45 — Don't Judge the Past, Lead the Future 28:56 — Collaborate – Conquer: Why Women Don't Need Mergers to Win 33:20 — The Four Business Types That Will Survive the Shift 40:18 — DEI Is Out, DOI Is In 54:50 — Celebrate: The Future Is Female (And Everyone Wins) Website: https://donbarden.com LinkedIn: https://www.linkedin.com/in/donwbarden

Life is short, and your time is sacred. Are you an overworked leader or practice owner sacrificing your family and health for your business? Host Will Humphreys gets vulnerable, sharing the powerful story of the moment his hyper-burnout ended and how he shifted his entire world.Episode Highlights:The Shocking Low Point: Will's candid story of hitting rock bottom, being $5,000 away from insolvency, and the moment he realized he was a "slave" to his company.The World-Shifting Moment: How a simple comment from his young son forced him to finally draw a line and commit to change.Time is Sacred): Why you need to change how you perceive the value of your time and adopt the powerful concept of Exchange.The Time Thieves: Identifying the 3 key areas where every practice owner is hemorrhaging time (Repetitious, Reactionary, and Retention tasks).Stop Asking HOW, Start Asking WHO: The fundamental shift in leadership thinking that solves virtually all your business problems.The Time Liberation Plan: Will's actionable 3-step strategy: Eliminate, Automate, and Delegate, and why giving up control is essential for growth.The Financial Exchange: Understanding that your time as a leader is worth at least $300 per hour, and how to use that to decide what to outsource.The Delegation Secret: The 70% Rule—if someone can do a task 70% as well as you, let it go!The AI Hack: Why you should never have a meeting without an AI note-taker and how to use it to build your P&P manuals instantly.The C-T-T-S Framework: A simple email template to empower your team to solve problems for you, freeing up your approval time.Final Challenge: A commitment to scheduling a full day to "Sharpen the Ax" and work on your life, not just in it.This episode is a must-listen for anyone who feels trapped by their to-do list. Will delivers a personalized Time Liberation Plan you can implement immediately to stop the burnout, gain greater impact by doing less, and free up precious hours in your week.You'll leave this episode knowing the exact next steps to ditch the tasks that drain your soul and create the space for what truly matters.Send us a textVirtual Rockstars specialize in helping support or replace all non-clinical roles.Learn how a Virtual Rockstar can help scale your physical therapy practice.Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

As the year winds down, Melissa Terito and Kasey Melancon close out another season of The Sentinel Show with an important conversation on a topic that's often overshadowed - participant education.In this episode, Melissa and Kasey dive into why it's essential for employers to actively educate their employees about the retirement plan benefits they offer. They discuss how understanding plan provisions like eligibility, vesting, loans, and hardships can improve retention, reduce frustration, and help employees truly see the value of their total compensation package.From tips on creating easy-to-understand one-pagers to incorporating retirement education into annual open enrollment meetings, this episode offers practical advice for plan sponsors looking to make a lasting impact.Plus, Melissa and Kasey reflect on the close of Season 6,share some holiday laughs, and hint at exciting news coming soon from the Sentinel team.Tune in for:

Most studios are stuck on the membership hamster wheel - constantly chasing new clients while their back door swings wide open. But the smartest studio owners know the real money isn't in the front end… it's in retention. In this episode, we're joined by JP, CEO of Xoda, to unpack what separates the top 1% of studios from everyone else - and how to finally build a business that members never want to leave. Here's what we're covering: -Why retention - not sales - is your studio's most powerful growth lever -The “member-to-member” connection that doubles loyalty (and why most studios ignore it) -How to build a retention budget that actually moves the needle -The 3 metrics every high-performing team tracks weekly -The difference between a product and an experience (and how to design one that sells itself) -What the world's top studio owners are doing right now to boost loyalty and profits -How to lead and grow a team without burning out or micromanaging … and a whole lot more Chapters: ⏳ [00:00] Why Most Studios Don't Have a Real Business Model ⏳ [03:30] The Membership Hamster Wheel: Churn vs Retention ⏳ [07:40] Retention as a Strategy - Not an Afterthought ⏳ [10:30] Why Your Studio Should Be the Most Important Business in Your Community ⏳ [15:00] The Retention Budget: Investing in Product and People ⏳ [20:00] The Data Behind the Top 1% of Studios ⏳ [25:00] Gamifying Attendance and Member Habits ⏳ [32:00] The Power of Member-to-Member Interaction ⏳ [40:00] Designing Experiences That Keep People for Life ⏳ [48:00] Leadership Lessons: Letting Go of Perfectionism ⏳ [55:00] Building People Who Build the Business ⏳ [58:00] JP's Biggest Lesson: Learning to Be Present Don't forget to like, subscribe, and comment below with your biggest takeaway. We read them all. Want to LEARN proven systems to grow your business without burnout? Go here: https://live.geronimoacademy.com/newsletter Connect with us: My website: ⁠https://thegeronimoacademy.com ⁠ IG Geronimo: ⁠https://www.instagram.com/thegeronimoacademy⁠ IG Hey.Doza: ⁠https://www.instagram.com/hey.doza⁠ LinkedIn: ⁠https://au.linkedin.com/in/andrewhandosa⁠

This episode features Adam Robinson, Founder & CEO of Retention.com, who shares his journey from finance into tech and how he built Retention.com from the ground up into a lean, high-margin SaaS serving both e-commerce and B2B brands. He talks about hitting a growth plateau around ~$3M ARR and the breakthrough that followed, the role of continuous product innovation, and how founder-led brand building on LinkedIn became a core distribution and trust engine for the company. The conversation also explores defining what “enough” truly means, designing work around the life you want to live, and his decision to relocate to Aspen to raise his family in a more intentional environment.

In this episode of the Mind of a Football Coach podcast, hosts Zach Davis, Coach Dave Cisar, and Coach Steve Parker discuss their experiences and philosophies surrounding youth football coaching. They delve into the importance of building character in young athletes, the impact of effective coaching on retention, and the evolution of coaching techniques. The conversation highlights the significance of collaboration among coaches and the need for a systematic approach to teaching the game. They also explore the single wing offense and its adaptability for various skill levels, emphasizing the importance of creating a positive and inclusive environment for young players. Chapters 00:00 Introduction to Coaches and Their Backgrounds 02:55 The Importance of Youth Football and Coaching Philosophy 05:49 The Journey Back to Coaching and Collaboration 09:00 Personal Experiences in Youth Football 11:55 The Impact of Coaches on Players' Lives 14:55 Transitioning to Coaching and the Single Wing Offense 17:51 The Evolution of Coaching Styles and Techniques 20:54 Retention and Winning in Youth Football 23:52 The Changing Landscape of Football Coaching 26:50 The Role of Clinics and Writing in Coaching 29:45 The Future of Coaching and Collaboration 32:54 Final Thoughts and Reflections on Coaching Please check out Coach Cisar's new website: https://coachparker.org/winning-youth-football-dave-cisar/ Mind of a Football Coach website: https://mindofafootballcoach.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

You know it better than us - acquiring users is no longer the finish line. It's barely the starting line. In 2025, growth happens in the layers after the click — where segmentation, onboarding, product activation and value messaging determine whether a user becomes a one-and-done trial or a compounding revenue cohort. In this special episode, we're syndicating the App Promotion Summit NYC 2025 panel The Modern UA Funnel — from Acquisition to Unstoppable Retention. It's a real-world look at how UA has changed — not just in channels, but in how teams measure success, attribute value, and design creative that bridges acquisition, activation and loyalty. From ATT- pressure to creative fatigue to first-party signal strategy — this is where modern growth teams are now placing their bets. Moderated by Nicole Weiss, Founder of Brass Finch, the panel of experts included: Vincent Eterlet, Senior Director of Marketing at Fubo

In this week's Monday News Drop, co-hosts Luke Carignan and Jeremy Sadlier dig into a treasure trove of 2025 healthcare HR data points, unpacking what's really happening across the industry and what the numbers mean for the people on the front lines.From anxiety and depression among nurses to workplace violence and the growing shortage of support staff, this episode shines a light on the challenges healthcare HR professionals must confront head-on. Luke and Jeremy keep it real with practical ideas, tough questions, and even a few laughs along the way.

In this episode of the LIFTS Podcast, Matthew Januszek and Mohammed Iqbal sit down with Dr. Sean Pastuch, founder of Active Life, to challenge the industry's obsession with recovery rooms and redefine what it truly means to treat fitness as healthcare. From debunking lazy innovation to outlining a blueprint for gyms that prioritize people over gadgets, this conversation reimagines how fitness professionals can become the front line of real health transformation. Key topics include: • Why recovery rooms are the 'lazy man's innovation.' • The economics and illusion of retention in gyms. • How trainers can evolve into healthcare professionals. • The difference between preventative and responsive fitness. • How to attract and develop high-value trainers. • When AI should, and shouldn't-- replace human judgment. • Why fitness must specialize like medicine to truly grow.  

Ever wondered what it's like to be a luxury hotel marketer? In this episode of the DMI Podcast, host ⁠⁠Will Francis⁠⁠ speaks with Mary Beth O'Connor, an experienced hospitality marketing professional whose career has taken her from international sales to Director of Sales & Marketing at the legendary Pierre Hotel in New York City.Mary Beth shares insider perspectives on how hotels and resorts can maintain their identity and customer loyalty in an age dominated by online travel agents, why “people are the product,” and what all businesses can learn from the hospitality mindset.She also explores the rise of wellness travel, the power of partnerships, and how authenticity, curiosity, and personalization drive success in hospitality marketing.Mary Beth's Top 3 TipsStay curious and keep learning: The marketing industry changes constantly — adapt with it.Keep it personal: Hospitality is built on relationships and genuine connection.Build partnerships: Creative collaborations can amplify reach without huge budgets.The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on ⁠⁠⁠⁠YouTube, Apple Podcasts⁠⁠⁠⁠, ⁠⁠⁠⁠Spotify⁠⁠⁠⁠, and ⁠⁠⁠⁠all other podcast platforms.And if you enjoyed this episode please leave a review so others can find us. If you have other feedback for or would like to be a guest on the show, email the podcast team!Timestamps3:23 – How online travel agents changed hotel marketing6:04 – Selling experience, not just rooms: the people-first approach8:09 – Retention, culture, and leadership in hotels10:27 – Human stories that build brand loyalty12:03 – Bringing hotel staff personalities into marketing13:41 – What makes hospitality marketing unique14:59 – Digital marketing, events, and local partnerships18:43 – How travel audiences changed after the pandemic21:13 – Global markets and U.S. traveler demand23:32 – Marketing multiple offerings (rooms, restaurants, spa)26:19 – Branding luxury properties and using heritage wisely29:24 – Benchmarking top hotel brands31:21 – Marketing inside the property and guest personalization33:00 – Balancing technology and human touch in luxury34:07 – Why arrival experience defines customer loyalty36:44 – Lessons all businesses can learn from hospitality38:11 – Emerging trends: wellness, sustainability, and women's travel40:28 – Using digital and webinars for B2B marketing43:26 – Influencer marketing in hospitality: challenges and best fits47:24 – Advice for aspiring hospitality marketers

Links & Mentions: Consult booking link: www.dryazdancoaching.com/consult Email me: DrDYazdan@gmail.com Make more money video: www.dryazdancoaching.com/MDM Follow me for more tips: (@DrYazdan) www.instagram.com/dryazdan and (@DrYazdanCoaching) www.Instagram.com/dryazdancoaching In this episode, we're tackling one of the biggest (and most frustrating) challenges dental practice owners face: staff turnover. If you've ever hired someone great, trained them for months, only to lose them six months later—you're not alone. But what if the problem isn't your people… it's your systems? I'm sharing exactly how strategic systems for hiring, onboarding, and retention can help you build a loyal, consistent, and high-performing team. You'll learn what's really behind team members quitting (hint: it's not just money), and what to put in place today to start improving your practice culture and stability. Whether you're hiring right now or just tired of constant turnover, this episode will help you lead with clarity, keep your best team members, and reduce the stress of staffing issues.

In this episode of The Rainmaking Podcast, Scott Love speaks with Hanna Hasl-Kelchner, attorney, business consultant, and author of Seeking Fairness at Work: Cracking the New Code of Greater Employee Engagement, Retention, and Satisfaction. Together, they explore “The Rainmaker's Playbook for Managing the Team,” revealing how leadership, empathy, and trust directly impact performance and retention. Hanna explains that leading a team is not a transactional act—it's a relationship built on an “implied social contract” of good faith and fair dealing. She shares how rainmakers can foster stronger loyalty and productivity by actively listening, showing gratitude, and treating team members as valued contributors rather than interchangeable resources. Hanna also discusses practical ways to address performance issues with empathy and clarity, emphasizing joint problem-solving over blame. She encourages leaders to take “empathy reality checks,” solicit honest feedback, and model humility—reminding listeners that trust must be earned, not demanded. The conversation concludes with three action steps: listen to your team, invest in communication and coaching skills, and demonstrate genuine appreciation. These principles, she argues, transform high-pressure work environments into loyal, high-performing teams. Visit: https://therainmakingpodcast.com/ YouTube: https://youtu.be/zwC5paGj0HQ ----------------------------------------

Penn State is set for another challenge this Saturday with No. 2 Indiana seeking its first victory in Beaver Stadium, and we break things down with a Hoosiers insider. Then we focus on young Nittany Lions who should be key roster retention targets for PSU's next head coach. Enjoy complete Penn State coverage anytime at Lions247.com. Follow the team on X: @Lions247 @TDsTake @danieljtgallen @tyler_calvaruso @MarkXBrennan. Follow or subscribe to the Lions247 Podcast on Spotify, Apple Podcasts, Stitcher, or wherever you get your podcasts. And watch every episode on YouTube. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Today on the show we have Vova Feldman, the Founder and CEO of Freemius.In this episode, Vova shares his experience in launching Freemius from a side project into a platform powering thousands of indie software businesses.We then discussed how Freemius is repositioning itself from its WordPress roots to become the go-to solution for small SaaS and desktop software businesses.We wrapped up by discussing their new transparent pricing model — designed to align with growth and reduce graduation churn.Mentioned ResourcesFreemiusLinkedIn | Vova FeldmanRatingWidget.comSenexx | GartnerTechstarsWordPressPaddleStripePayPalChurn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

Today, Louie is talking about YouTube Analytics. YouTube provides a lot of different tools and abilities to dissect every element of your views, watch time, audience, all of that jazz, but what does it actually mean? And what can you do to improve upon these things?  Louie is here today to make sure you don´t get lost in the weeds to break down the key metrics that you can use to define and ensure your success on YouTube. As well as some tips and tricks to help you to improve fast. Want to get into podcasting but need a little push? Join our 3-day Podcasting event in Peterborough! – Get in touch for details! Use email: podcast@disruptivemedia.co.uk Episode Takeaways  The way YouTube reports views and engaged views differs between long and short form content. Understanding the difference is important if you want to interpret this data correctly. Louie tells you all you need to know. Track watch time and retention for each video you produce, and you can use that information, alongside what viewers say in the comments, to inform what kind of content you make in the future.  YouTube SEO matters. Louie explains how to optimise your titles, thumbnails and descriptions. In particular, how to make them keyword rich so you rank well. Use YouTube´s A/B testing to help you to get your SEO right and boost your chances of people clicking on your content. Engage with your audience, encourage comments, connect with subscribers, and let their feedback help shape your video topics and style. BEST MOMENTS “Think about the first 30 seconds and how you're going to keep people hooked.” “If you've got a call to action, that's five minutes into the video, 10 minutes into the video, a lot of people won't get there.” “Try something new and see if it sticks. Honestly, no one's going to remember it if it's rubbish.” VALUABLE RESOURCES Website - https://disruptivemedia.co.uk Want to get into podcasting but need a little push? Join our 3-day Podcasting event in Peterborough! – Get in touch for details. Use email: podcast@disruptivemedia.co.uk ABOUT THE HOST Louie Rider https://www.linkedin.com/in/louie-rider1403/  CONNECT & CONTACT Instagram - https://www.instagram.com/disruptivemedia LinkedIn - https://www.linkedin.com/company/disruptive-media-uk YouTube - https://www.youtube.com/@disruptivemediauk Email: Podcast@disruptivemedia.co.uk

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On this week's episode of AvTalk, we chat with Katherine Moloney, a pilot and founder of Elevate(her) Aviation, an organization dedicated to raising the percentage of women in aviation careers around the world. Elevate(her)'s research has led to some obvious immediate changes that would be beneficial to the industry overall and others that offer a […] The post AvTalk Episode 343: It's a retention issue appeared first on Flightradar24 Blog.