Podcasts about Retention

A strong first day does not happen by accident. In this episode, we explore why structured onboarding packets are one of the most overlooked drivers of employee confidence, engagement, and long-term retention. We unpack how relying on informal “tribal knowledge” creates confusion, increases burnout risk, and leaves new hires guessing about expectations. In contrast, a single, centralized onboarding resource sets clarity from day one by showing people how work actually happens, not just what the policies say. You will hear why effective onboarding packets go beyond paperwork. We discuss the value of clear navigation guides, explicit cultural norms, and role-specific milestones that help both remote and in-office employees integrate faster and with less friction. We also examine a phased delivery approach, where information is shared in intentional stages instead of overwhelming new hires with everything at once. The episode closes with a clear takeaway: onboarding is not an administrative task. When designed well and kept current, it becomes a strategic advantage that turns early uncertainty into confidence, focus, and forward momentum. Source:  https://www.breakfastleadership.com/blog/create-onboarding-packets-that-boost-confidence-clarity-and-retention  

Growth marketing was built on continuous improvement — experiment, optimize, compound. But for many brand leaders today, growth no longer feels like it's compounding. Despite more data, more tools, and more optimization than ever before, ROI is slipping and hitting growth targets is getting harder. That's not a discipline problem. It's a growth marketing model problem. In this pillar episode, I break down why the traditional growth marketing model — including the AARRR framework (Awareness, Acquisition, Activation, Retention, Referral, Revenue) — is no longer optimized for how modern consumers make decisions. Built for scale and efficiency in a general-market era, these models struggle in today's fragmented, identity-driven landscape. Drawing on insights from the American Marketing Association and a conversation with Bennie F. Johnson, this episode explores: Why growth marketing optimization is breaking down despite best practices How scale without intention creates friction across the funnel Where identity friction shows up across Awareness, Acquisition, Activation, Retention, and Revenue Why relevance — not reach alone — is now critical to sustainable growth How an identity-layered approach helps growth compound again This episode focuses on diagnosing why growth marketing stopped compounding — not tactical fixes, but how the underlying model needs to evolve to reflect how people actually make decisions today. If growth feels harder than it should, this episode explains why — and sets the foundation for what modern growth marketing requires now. Find out what's slowing your growth - www.frictionlessgrowthlab.com/quiz Interview with Bennie F. Johnson, CEO of AMA - https://www.frictionlessgrowthlab.com/trust-in-marketing-bennie-f-johnson/ How to use data to increase customer success for all - https://www.frictionlessgrowthlab.com/ep-146-how-to-use-data-to-increase-customer-success-for-all-with-deborah-pickett/

Shoot us a Text.We're at the North Hall of the NADA Show today, getting ready for another amazing day.An underlying theme of all our conversations has been the "Year of the Human." Even though AI is a big theme, dealers are asking, "How does this help my people?"We love that because of our belief in the motto of Love People More Than You Love Cars, and today we had on Jeremy Rowland to talk more about it.Thank you to our friends at Mia for making all of the content possible.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

BYU head coach Kalani Sitake

Ever feel like you did everything “right” and still got sidelined? We sit down with Andrea Mohamed, COO and co‑founder of QuantumBloom, to unpack why so many women exit tech and what it takes to build workplaces they won't want to leave. Andrea traces her journey from first‑gen college student to strategy executive and founder, sharing how an MBA unlocked confidence and how glass-cliff roles, nitpicky performance feedback, and unspoken power dynamics still got in the way. The message is clear and practical: stop blaming individuals and start redesigning systems, while equipping women early with the skills that make influence, advocacy, and staying power feel natural.We dig into the critical inflection points where women quietly disengage: the first year after a STEM degree, the leap to management, and the jump to senior leadership, where relationships and influence matter more than output. Andrea explains why the school playbook fails at work, how to unlearn “merit-only” thinking, and what durable skills, communication, negotiation, and cross-functional trust look like in real roles. We talk about psychological safety, manager capability, and pro-family flexibility that benefits everyone, not just mothers, and how these choices change retention.The conversation turns tactical for leaders and HR. Learn to quantify turnover, model retention ROI, and speak the CFO's language so talent programs no longer get cut. Andrea outlines how HR can evolve, as modern marketing did, moving from “arts and crafts” to a revenue partner, by connecting programs to profit. We also address DEI headwinds, the tall poppy problem, and the courage it takes to be values-aligned and visible without burning out. If you care about keeping women in STEM, building fair systems, and turning excellence into advancement, this one gives you the data, the playbook, and the push.If this resonates, follow, share with a colleague who leads teams, and leave a quick review so more people can find the show. Your feedback helps us keep these conversations bold and useful.Resources:Quantum Bloom is helping companies retain and advance women in STEM by fixing the systems that push them out Andrea Mohamed on LinkedInGet the LinkedIn Visibility Foundation. Use coupon code: "BOLDER" to receive $50 off.

In this episode of the HR Mixtape, host Dr. Shari Simpson welcomes Tracy Austin, Chief Talent Officer at Elevated Talent Consulting. They dive into the often-overlooked world of skilled trades, discussing the misconceptions surrounding these roles and the importance of effective leadership in these environments. This conversation is timely as organizations face challenges in attracting and retaining talent in the trades, especially amidst the rise of AI and changing workforce dynamics. Tracy offers unique insights into how to foster a positive employee experience and build a culture of psychological safety. Learn how to shift perceptions about trade roles and their earning potential. Discover strategies for developing leadership skills tailored to frontline workers. Explore ways to create engaging, hands-on experiences for young talent in the trades. Hit “Play” to gain valuable insights that can transform your approach to HR in the skilled trades! Guest(s): Tracy Austin, Chief Talent Officer, Elevated Talent Consulting

Learning and development remains a top priority for HR, yet many professionals still struggle to see a clear path forward. Elizabeth S. Egan, Director of Talent Management and Organizational Development at Cerence AI, joins host Nicole Belyna, SHRM-SCP, to explore how personalized learning and development strategies can better support career growth, engagement, and retention. Get guidance for HR leaders focused on building sustainable, people-centered development strategies.  This podcast is approved for .5 PDCs toward SHRM-CP and SHRM-SCP recertification. Listen to the complete episode to get your activity ID at the end. ID expires March 1, 2027.  Subscribe to Honest HR to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM's all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

If you've ever thought, “I don't know what to say when someone gets emotional,” this episode is for you. Elena introduces the ACE Emotions framework, a three-part process that helps coaches and leaders skillfully navigate emotional intensity—both in themselves and others.Keep learning: Core Emotions toolAttend Coaching for Retention and Resilience Join the Coach Learning Library and PLC for 24/7 supportWatch The Bright Morning Podcast on YouTubeFree community webinars Receive weekly wisdom and tools from Elena delivered to your inboxBecome a Bright Morning Member Follow Elena on Instagram and LinkedInFollow Bright Morning on LinkedIn and InstagramSupport the show: Rate and review usReflection questions: Which step in the ACE framework do you most need to practice right now?When has expanding the story helped you or someone else move through a difficult moment?How could compassion—toward yourself or others—change the way you coach?Podcast Transcript and Use:Bright Morning Consulting owns the copyright to all content and transcripts of The Bright Morning Podcast, with all rights reserved. You may not distribute or commercially exploit the content without our express written permission.We welcome you to download and share the podcast with others for personal use; please acknowledge The Bright Morning Podcast as the source of the material.Episode Transcript

In this episode of The Pilates Business Podcast, host Seran Glanfield breaks down the hidden reason so many boutique fitness studio owners feel stuck on a constant hamster wheel of marketing, discounting, and chasing new clients. Spoiler alert: it's not a lead problem - it's a retention problem. Seran explains why client retention is the real engine behind a profitable, sustainable pilates business and how focusing on keeping the right clients can create stable revenue, fuller classes, and far less burnout. If your pilates studio or boutique fitness business feels unpredictable month to month, this episode will show you how retention systems, consistency, and intentional client experience can completely transform the way your business grows - without adding more to your already full plate.Got a question for Seran? Add it here

What stands out about Penn State football's newly finalized 2026 season schedule, from early non-conference competition to Big Ten matchups? Plus, sorting through key roster retention storylines as the Nittany Lions build a new-look depth chart for next season. Enjoy complete Penn State coverage anytime at Lions247.com. Follow the team on X: @Lions247 @TDsTake @danieljtgallen @tyler_calvaruso @MarkXBrennan. Follow or subscribe to the Lions247 Podcast on Spotify, Apple Podcasts, Stitcher, or wherever you get your podcasts. And watch every episode on YouTube. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

#763 What happens when your business is working… but suddenly feels harder than ever? In this episode, host Kirsten Tyrrel sits down again with Hope Trory of HopeWorksDesign.com to unpack the messy middle of entrepreneurship — when leads are coming in, clients are paying, and you're suddenly balancing delivery and marketing at the same time. Hope shares how to use client feedback (and their exact language) to sharpen your messaging, improve onboarding/offers, and increase retention — plus why memberships can be co-created without overbuilding. They also dig into the power of simple, reliable systems (not just “shiny” AI tools) to lighten the load, and how to avoid time-sucking distractions like endlessly switching CRMs. Hope wraps by sharing her freebies, including the Accessibility Checklist (a win for accessibility and SEO) and her ACE Marketing Assessment to pinpoint what to focus on next! What we discuss with Hope: + The “messy middle” phase + Balancing leads and delivery + Using client language in marketing + Feedback-driven offer improvements + Memberships without overbuilding + Simple, reliable systems + Avoiding shiny-tool distractions + Automations that save time + Retention before new leads Thank you, Hope! Check out HopeWorksDesign at HopeWorksDesign.com. Get the free Accessibility Checklist. Take the free ACE Marketing Assessment. Follow Hope on LinkedIn. To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of The Abundance Mindset, hosts Vinney Chopra and Gualter Amarelo break down a topic most investors overlook — how culture inside your sales and marketing teams directly impacts occupancy, cash flow, and long-term success. Vinney shares lessons from building and operating thousands of units across multifamily, senior living, and hospitality, while Gualter brings real-world challenges from actively scaling his own portfolio.   This conversation dives deep into what actually drives performance on the ground:

This bonus Aspire to Lead episode brings you a featured segment from the Thriving Educators Summit, where Mitch Weathers facilitates a fast paced conversation with TJ Vari and Joshua Stamper about what it truly means to lead well in today's schools, whether you are an aspiring leader, assistant principal, principal, or district administrator. The trio digs into mindset shifts from classroom to leadership, why every leader deserves a coach, how to build influence before you have a title, and why community based supports like the Aspire to Lead Cohort and Schoolhouse 302's induction and coaching work are essential for combating isolation, burnout, and “trial by fire” leadership transitions.About T.J. Vari:Dr. T.J. Vari is the Assistant Superintendent of Secondary Schools and District Operations in the Appoquinimink School District. He is the co-author of Candid and Compassionate Feedback: Transforming Everyday Practice in Schools. T.J. is a former middle school assistant principal and principal and former high school English teacher. His master's degree is in School Leadership and his doctorate is in Innovation and Leadership. He holds several honors and distinctions, including his past appointment as President of the Delaware Association for School Administrators and the Paul Carlson Administrator of the Year Award, which he accepted in 2015. He holds adjunct appointments at three universities, teaching courses at the masters and doctoral level. Together they present nationally on topics of school leadership, and they co-founded TheSchoolHouse302, which is a leadership development institute. They co-authored Candid and Compassionate Feedback: Transforming Everyday Practice in Schools. And, with Salome Thomas-EL they co-authored Passionate Leadership: Creating a Culture of Success in Every School, Building a Winning Team: The Power of a Magnetic Reputation and the Need to Recruit Top Talent in Every School, and Retention for a Change: Motivate, Inspire, and Energize Your School Culture.Follow T.J. Vari:Website: www.theschoolhouse302.com Twitter: @tjvari Facebook: https://www.facebook.com/Theschoolhouse302 Linkedin: https://www.linkedin.com/in/dr-t-j-vari-78726b40/ About Mitch Weathers: Mitch Weathers became an exceptional educator because he once struggled as a student. Throughout his academic journey, Mitch rarely felt comfortable in the classroom. It took him seven years to graduate from college—a reflection not of ability, but of disconnection. He often experienced education as something happening around him, not something he was actively part of. That sense of isolation fueled his desire to create a different kind of learning experience. When Mitch became a teacher, he brought with him a deep empathy for students who felt unseen or overwhelmed. He quickly realized that before we can effectively teach content, we must first build the foundation for learning. That foundation is structure, consistency, and support. To meet this need, Mitch created Organized Binder—a simple, research-backed system that empowers teachers to explicitly teach executive functioning skills without sacrificing instructional time. By establishing predictable learning routines, teachers foster safer, more inclusive classrooms where students gain confidence, independence, and a sense of belonging. Mitch's mission is to equip educators with the tools to help every student succeed—not just academically, but...

Send us a textIn this video, My Amazon Guy discusses the importance of establishing strong "company core values" for "business success." We explore how these "core values in business" serve as a "moral compass" for your operations, guiding your "business strategy" and fostering a positive "company culture."

Send us a textIn this video, My Amazon Guy discusses the importance of establishing strong "company core values" for "business success." We explore how these "core values in business" serve as a "moral compass" for your operations, guiding your "business strategy" and fostering a positive "company culture."

As artificial intelligence rapidly enters healthcare, bold claims about replacing doctors dominate headlines. But on the clinical frontline, the reality is far more complex. In this episode of Faces of Digital Health, oncologist Dr. Derrick Khor shares an unfiltered view from inside the NHS, unpacking what AI actually changes — and what it doesn't. Rather than framing AI as a threat, the conversation explores how it already supports clinicians and patients alike: simplifying complex medical information, helping patients understand their diagnoses, and accelerating access to evidence. Yet the biggest constraint isn't technology — it's data. Without reliable access to their own health records, patients and AI tools alike remain limited. The discussion also tackles a growing contradiction in healthcare systems: simultaneous staff shortages and doctor unemployment. Training bottlenecks, hiring freezes, pay erosion, and misaligned workforce planning have created a situation where well-trained clinicians struggle to find roles, even as demand for care continues to rise. Beyond workforce pressures, Dr. Khor explains why most health tech never makes it into daily clinical use. Solutions often fail not because they're unsafe or ineffective, but because they don't fit real workflows. If technology adds friction even a single unnecessary click — clinicians won't adopt it. www.facesofdigitalhealth.com https://fodh.substack.com/

In this month's HR podcast, Rob, Scott, and Jason discuss key attraction and retention trends shaping the workforce in 2026. They explore the continued growth of the gig economy, the expanding role of artificial intelligence, employee burnout and engagement challenges, layoffs and workforce stability, and how employers can adapt their strategies to remain competitive in a shifting labor market. For guidance on workforce planning, compliance, and HR strategy, contact hr@employco.com.

In this episode of Wash Talk: The Carwash Podcast, Rich DiPaolo speaks with Ro Krishna, VP of Car Wash at Way, about how customer data and retention are reshaping the carwash business. The conversation focuses on the growing pressure on margins, especially in high-volume express tunnels, and why speed and discounts alone are no longer enough to drive sustainable growth.   Krishna shares insights on underutilized capacity, declining memberships, and the lack of customer visibility that prevents operators from bringing customers back consistently. He also discusses how software and automation can simplify operations, empower frontline staff, and improve loyalty without disrupting existing systems.   The episode highlights a shift toward bundled value, smarter loyalty programs, and data-driven engagement beyond the wash lane. Krishna closes with guidance for operators planning ahead: long-term success will depend on knowing your customers and making each visit feel more personal.   Learn more at way.com/carwash.

Today's episode is about clinical genetic services. In the first segment, Khalida talks to authors Courtney and Jade about retention of patient-facing genetic counselors and how generational age and work environment influence retention. For the second segment, Khalida chats with Dr. Ba-Jaj about telegenetics in India, reviewing data from 3 years and almost 1000 cases!     Segment 1: Factors influencing retention of patient-facing genetic counselors: Role of generational age and work environment Courtney Schroeder, MS, LCGC is an oncology genetic counselor at Indiana University Health. She received her BS in Psychology and Biology from the University of Dayton and her MS in Genetic Counseling from the University of North Carolina Greensboro. Courtney primarily works with the Precision Genomics team at IU Health. She also manages the Hereditary Renal and Prostate Cancer Clinic, which she established through a grant-funded project.   Jade McIntyre, MS, LCGC is a 2025 graduate of Indiana University Genetic Counseling Program. She is currently working as a genetic counselor in the Medical and Molecular Genetics Department at Indiana University Health. Jade is grateful for the opportunity to share the findings from her graduate student research that was published in July 2025.   In this segment we discuss: - This episode explores factors influencing retention of patient-facing genetic counselors. - The study highlights flexibility, autonomy, and experience as key drivers of retention. - Results show higher retention among older, more experienced counselors. - The discussion emphasizes employer strategies to improve workforce retention.   Segment 2: Telegenetics in India: A 3-year review of 938 appointments and patient–clinician perspectives   Dr Shruti Bajaj completed her MBBS and MD Pediatrics from Seth Gordhandas Sunderdas Medical College and King Edward Memorial Hospital, Mumbai. She subsequently pursued a Fellowship in Clinical Genetics, accredited by Maharashtra University of Health Sciences, from Seth Gordhandas Sunderdas Medical College and King Edward Memorial Hospital, Mumbai. Thereafter, Dr. Shruti Bajaj amassed vast clinical experience as an Assistant Professor in the busy Department of Pediatrics and Clinical Genetics at Seth Gordhandas Sunderdas Medical College and King Edward Memorial Hospital, Mumbai, for five years (2013- 2017). She has to her credit a short observership and training in Clinical & Laboratory Genetics from Kasturba Medical College, Manipal. She has additionally been trained through multiple short modules in different subspecialities of Clinical Genetics from prestigious centres across the country and the world. Some of these include the 'Cancer genetic counseling' course from Tata Memorial Hospital, Mumbai and the challenging 'Skeletal dysplasia' course from Lausanne, Switzerland. Dr Shruti Bajaj is the Founder and Director of The Purple Gene Clinic, which she established in 2017. The Purple Gene Clinic provides cares to patients across the country, and is one of the busiest and most trustworthy Genetic Clinics in India. Despite a demanding and busy practice, Dr Shruti Bajaj obtained the prestigious International Masters Degree in Neurometabolism and Cell Biology, from SJD Barcelona's Children Hospital, University of Barcelona, in 2024. During this course, Dr. Bajaj was awarded the prestigious International Travel Scholarship for both 2023 and 2024, after her submitted clinical cases were selected as the best amongst all applications, highlighting her exceptional clinical acumen and dedication. As a testimony to her passion for academics, Dr Bajaj has numerous national and international publications, as well as chapters in leading textbooks, to her credit. Dr Bajaj's innate compassion and passion for social services led her to establish a support group for individuals with Down syndrome, called PEHEL, in Mumbai in 2018. She also runs a charitable OPD at The Purple Gene Clinic, called Shantidevi Gupta Charitable OPD, in the loving memory of her late grandmother. Social media handles: Linkedin profile name: Dr Shruti Bajaj (Agarwal)  In this segment we discuss: - How tele-genetics improves access to genetic care across India. - When pure vs hybrid telemedicine works best for diagnosis. - Patient cost and time savings alongside clinician-reported challenges. - Scalable lessons for implementing tele-genetics in resource-limited settings.   Would you like to nominate a JoGC article to be featured in the show? If so, please fill out this nomination submission form here. Multiple entries are encouraged including articles where you, your colleagues, or your friends are authors.   Stay tuned for the next new episode of DNA Dialogues! In the meantime, listen to all our episodes Apple Podcasts, Spotify, streaming on the website, or any other podcast player by searching, “DNA Dialogues”.    For more information about this episode visit dnadialogues.podbean.com, where you can also stream all episodes of the show. Check out the Journal of Genetic Counseling here for articles featured in this episode and others.    Any questions, episode ideas, guest pitches, or comments can be sent into DNADialoguesPodcast@gmail.com.    DNA Dialogues' team includes Jehannine Austin, Naomi Wagner, Khalida Liaquat, Kate Wilson and DNA Today's Kira Dineen. Our logo was designed by Ashlyn Enokian. Our current intern is Stephanie Schofield.

Does CPR training really need to be “to mastery”? This study suggests a few minutes of self-directed practice may be just as effective months later. Join the journal club to debate what this means for EMS education, standards, and training efficiency.

Everybody talks about creativity, but very few are willing to measure it. The real advantage comes from combining imagination with obsession.That's the lesson of MrBeast, the YouTube creator who turned data-driven storytelling into one of the most powerful media brands in the world. In this episode, we explore his marketing playbook with the help of our special guest Rodrigo Fontes, VP of Marketing at QuillBot.Together, we break down what B2B marketers can learn from engineering audience retention, building repeatable content formats, and investing just a little more effort to create work people can't look away from.About our guest, Rodrigo FontesRodrigo Fonte is the VP of Marketing at Quillbot. He is a strategic marketing leader with over 15 years of experience building and scaling brands across both B2C and B2B markets. Rodrigo is currently driving growth in Generative AI and consumer tech at QuillBot (Learneo). He's also leading the global marketing organization behind one of the world's most widely used AI writing assistants, overseeing Brand, Media, Influencers, Social, SEO, ASO, Content, Product Marketing, and International Expansion.What B2B Companies Can Learn From MrBeast:Obsess over audience retention, not just reach. MrBeast doesn't just aim for views, he studies exactly where attention drops and rebuilds content accordingly. Rodrigo says, “His data-driven customer obsession on every detail to make things work, I think that's such an amazing thing for us marketers today to think [about].” B2B teams should move beyond impressions and focus on where prospects lose interest and why. Analyze content the same way you analyze funnels. Retention is the real signal of relevance.Show people something they've never seen before. Originality is MrBeast's core advantage. He doesn't just execute well, he starts with ideas audiences haven't encountered. Rodrigo reminds us, “The fight for attention is brutal today.” If your content looks like your competitors', it's already invisible. Massive budgets aren't required to execute original ideas, as MrBeast proved in his early viral videos. Novelty is a priceless strategic asset.Use culture as a creative multiplier. MrBeast often revamps formats by tapping into existing cultural moments (e.g., Squid Game, Willy Wonka). Rodrigo points out, “He can really revamp a format if he adds culture to [it].” B2B strategy doesn't have to reinvent the wheel. Tie your ideas to what your audience already cares about instead of forcing attention from scratch.Quote“ Go deeper on what really, already has the attention of your target audience, instead of starting from scratch. What are they paying attention to already?”Time Stamps[01:03] Meet Rodrigo Fontes, VP of Marketing at QuillBot[02:13] Why MrBeast?[09:07] Why His Content Works[16:58] The Power of Effort and Originality[22:05] Repeatable Formats and Serialized Content[29:20] Lessons from Branded Content and Influencers[42:45] QuillBot's Content Strategy[47:56] Advice for Marketing Leaders[51:12] Final Thoughts and TakeawaysLinksConnect with Rodrigo on LinkedInLearn more about QuillBotAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Building the Billion Dollar Business, Ray Sclafani breaks down why advisor movement data should be treated as an early warning system and not industry gossip. While the number of advisors changing firms has remained steady, a more concerning trend is emerging: more advisors are leaving the profession entirely than entering it.Ray explains that this shift isn't driven by compensation alone. Instead, advisors are making intentional decisions based on leadership clarity, career path visibility, enterprise value, and control over their future. He outlines four critical decision points for firm leaders in 2026: rethinking retention beyond pay, recruiting for long-term fit, aligning custodian and broker-dealer relationships with strategic purpose, and putting leadership development front and center.The episode challenges RIA and wealth management leaders to confront strategic ambiguity, leadership bottlenecks, and platform misalignment before retention issues show up in the P&L. The message is clear: firms that provide a credible future will keep top talent and those that don't won't.Key TakeawaysAdvisor movement data is an early warning system that reveals where confidence in leadership and long-term value is eroding.More financial advisors are leaving the profession entirely than entering it, signaling a deeper industry challenge beyond firm-to-firm movement.The cost of replacing experienced advisors far exceeds the cost of retaining and developing existing talent.Firms overly dependent on a single founder or leader create bottlenecks that limit growth and retention.Clear leadership pathways and role clarity are essential to sustaining advisor confidence and long-term firm value.Questions Financial Advisors Often AskQ: What does advisor movement data reveal about the wealth management industry? A: Advisor movement data shows where advisors believe long-term value exists and serves as an early warning system for leadership, retention, and strategic alignment issues.Q: Why are financial advisors leaving firms if compensation remains competitive? A: Advisors leave when they lack leadership clarity, role clarity, and a credible long-term career path, not simply because of pay.Q: Are more advisors leaving the profession entirely? A: Yes. In 2025, more advisors exited the profession than entered it, indicating a growing talent decline in the industry.Q: What is the real cost of losing experienced financial advisors? A: Replacing senior advisors typically costs one-and-a-half to two times their total compensation when factoring in lost productivity, recruiting time, and client disruption.Q: What role does leadership play in advisor retention? A: Advisors closely evaluate leadership development, decision-making structure, and whether firms rely too heavily on a single founder or leader.Q: Why do advisors say they are “voting with their feet”? A: Advisors move firms to gain more control over their future, their clients, and their long-term career trajectory, not because they want more change.Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTubeTo join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.

What should you be focusing on this year to keep your nonprofit strong, strategic, and sustainable? In this special episode, I asked a group of brilliant nonprofit professionals and consultants to share their predictions for 2026—and what they believe mission-driven organizations need to do now to prepare. From leveraging AI to treating retention as a growth strategy, these insights are sharp, actionable, and forward-thinking. I've pulled together their responses in this episode to help you zoom out and think big—without losing focus on what actually works. 2026 Predictions at a Glance:Tess Conrad (Full Potential Fundraising)Fundraising: Mid-sized nonprofits are shifting to prioritize Planned Giving, focusing on donors' assets, not just cash.Laurie Ehrlich (Elevate Marketing Strategy)Communication, Marketing, Fundraising: Nonprofits will thrive by using AI as a collaborative tool and embracing clarity, intentionality, and relational engagement.Naomi Hattaway (8th & Home | Leaving Well)Leadership, Organizational Resilience: Foundations will step up with capacity-building and cohort learning, not just checks.Daniel Francavilla (The Good Growth Company)Communication, Marketing: Donor retention will become a growth strategy; trust and brand clarity will be key to long-term success.Rachel Bearbower (Nonprofit Automation Agency)Automation/Technology: Automation will become essential infrastructure for sustainability and consistency.Jess Campbell (Out in the Boons)Marketing: Nonprofits that don't prioritize email list growth will struggle to hit their fundraising goals.In this episode, you'll learn:Why planned giving is no longer just for large organizations—and how to get started nowHow automation and AI can support real relationships, not replace themWhat funders can do differently to build long-term nonprofit resilience3 Key Takeaways:Mid-sized charities are stepping up: 2026 marks a turning point in planned giving adoption beyond just the big players.Retention > acquisition: Smart content, segmentation, and relationship-building will beat spray-and-pray fundraising strategies.Infrastructure matters: Systems, automation, and cohort-based support are critical for scale, sustainability, and avoiding burnout.Want to work together? Apply for the Next Level Nonprofit Mastermind, a high-touch coaching and training accelerator for established organizations with $1M+ budgets that are ready to design for impact sustained at scale. Budget under $1M? Join Elevate and get proven step-by-step playbooks + coaching support to build each of the core elements of your nonprofit's operating system - strategic clarity, a fundraising engine, a high-performance team, and an active and engaged board! Connect with me! LinkedIn Instagram YouTube

In this episode of the Profit First for Real Estate Investing podcast, I sit down with Jordan Mederich, founder of Revatto, to explore how mastering retention and reducing churn can massively increase your business value—especially if you're eyeing an exit. Jordan's journey from performing magic tricks to building and selling businesses with recurring revenue is anything but ordinary. We talk about what real estate investors can learn from subscription businesses and how landlords can build tenant loyalty that pays off long term.Jordan breaks down practical, repeatable ways to keep customers—and tenants—engaged for the long haul. Whether you're scaling a coaching business, SaaS platform, or a rental portfolio, the strategies we cover in this episode are essential listening if you're looking to create predictable profit and long-term success.Episode Highlights:[0:00] - Why recurring revenue is the “purest” form of business[4:35] - The origin of Revatto: born out of churn-related deal collapses[6:01] - A 24-year-old's churn reduction success story and multi-million-dollar exit[8:12] - The #1 mistake that causes customer or tenant turnover[10:31] - How your first payment cycle sets the tone for retention[12:36] - “Surprise and wow”: How landlords can radically increase tenant loyalty[15:14] - The real cost of ignoring retention: turnover headaches and lost profit[16:49] - Why even busy owners should find time to make retention personal[19:07] - How we've used client onboarding calls to strengthen relationships[20:54] - Retention mindset for wholesalers and flippers with recurring buyers[23:03] - Why filtering for the right clients or tenants matters more than you think[27:09] - A full-circle retention recap and actionable takeaways you can implement today5 Key TakeawaysRecurring revenue isn't optional—it's foundational. One-time transactions are unstable; real profit comes from long-term relationships.Retention starts at acquisition. Filtering for the right clients or tenants is the first defense against churn.You have one cycle to impress. Whether it's a client or tenant, you've got one “billing period” to create a positive, memorable experience.Surprise and wow wins. Go above and beyond with personal touches. It doesn't cost much but builds major loyalty.You can systematize retention. Whether it's onboarding calls, personalized videos, or gift baskets—these processes can be delegated and scaled.Links & ResourcesLearn more about Revatto: https://www.revatto.comWork with Simple CFO: https://www.simplecfo.comIf you enjoyed this episode, please be sure to rate, review, follow, and share the podcast. Your support helps us continue bringing clarity, cash flow, and consistent profit to real estate investors like you!

On this episode of The SaaS CFO Podcast, Ben Murray welcomes Nick Holzherr, serial tech founder and the driving force behind GitLaw—an innovative AI-powered legal platform. Nick Holzherr shares his entrepreneurial journey, from exiting previous ventures like Whisk and Air HR, to launching GitLaw earlier this year with $3 million in backing. The conversation goes deep into the frustrations of traditional legal services, how GitLaw leverages trusted templates and advanced AI orchestration for SMBs, and what sets their product apart from simply using ChatGPT for contracts. You'll hear about go-to-market growth loops, the challenges of scaling in the rapidly evolving AI landscape, and Nick Holzherr's focus on building a product that customers love and trust. Whether you're interested in SaaS metrics, team dynamics, or the future of AI in legal tech, this episode is packed with insights from a founder who's in the thick of it. Show Notes: 00:00 "Revolutionizing Legal Services with AI" 04:09 "Contract Review and Market Standards" 09:10 "Building Success with Trusted Team" 11:45 AI-Powered Legal Document Collaboration 15:19 "Startup Uncertainty Amid Rapid Growth" 18:35 "Challenges in Marketing Metrics Transparency" 21:24 Retention and User Feedback Focus 22:51 "Balancing SaaS Margins and Costs" 26:33 "Making AI Trustworthy and Useful" 29:03 Git.law Service Overview Links: SaaS Fundraising Stories: https://www.thesaasnews.com/news/gitlaw-raises-3-million-in-funding Nick Holzherr's LinkedIn: https://www.linkedin.com/in/nickholzherr/ GitLaw's LinkedIn: https://www.linkedin.com/company/gitlawco/ GitLaw's Website: https://git.law/ To learn more about Ben check out the links below:Subscribe to Ben's daily metrics newsletter: https://saasmetricsschool.beehiiv.com/subscribe Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray

In this foundational episode, Elena Aguilar shares why understanding emotions is essential for Transformational Coaching. You'll walk away with a reflective practice to deepen your emotional fluency. This episode sets the stage for a new way to show up—for yourself and your team.Keep learning: Attend Coaching for Retention and Resilience Join the Coach Learning Library and PLC for 24/7 supportRead Arise. Chapters 7 and 8 dive deep into coaching emotionsWatch The Bright Morning Podcast on YouTubeFree community webinars Receive weekly wisdom and tools from Elena delivered to your inboxBecome a Bright Morning Member Follow Elena on Instagram and LinkedInFollow Bright Morning on LinkedIn and InstagramSupport the show:Rate and review usReflection questions: What emotions do you find hardest to witness or sit with in others?What did you learn about emotions in your own upbringing—and how might that shape how you coach?How could honoring emotions more intentionally transform your coaching conversations?Podcast Transcript and Use:Bright Morning Consulting owns the copyright to all content and transcripts of The Bright Morning Podcast, with all rights reserved. You may not distribute or commercially exploit the content without our express written permission.We welcome you to download and share the podcast with others for personal use; please acknowledge The Bright Morning Podcast as the source of the material.Episode Transcript

Most small business owners have no idea their website can trigger a lawsuit.In this episode of the Diversified Game Podcast, Kellen Coleman sits down with Matthew Elefant, Managing Director of Inclusive Web, to break down the growing risk of ADA accessibility lawsuits and why small businesses are increasingly being targeted.Nearly 1 in 5 Americans lives with a disability, yet over 90 percent of websites remain inaccessible. That gap is creating legal exposure, lost customers, and unnecessary financial risk for business owners who think this issue only applies to big corporations.This conversation covers what the Americans with Disabilities Act actually requires online, how lawsuits are initiated, why Florida is a hotspot, and how businesses can fix accessibility issues before they become expensive legal problems.If you own a website, manage clients, or advise small businesses, this episode is not optional.Guest:Matthew ElefantManaging Director, Inclusive WebWebsite: https://www.inclusiveweb.coHost:Kellen ColemanDiversified Game Podcasthttps://diversifiedgame.comYouTube Chapter Summary (Optional but Strong for Retention)00:00 Why websites are getting sued05:30 What ADA accessibility really means online10:45 Who is at risk and why Florida is a hotspot st of lawsuits vs cost of compliance26:00 Small business solutions and affordable fixes35:00 Accessibility as a growth opportunity44:00 Final warning for business ownersYouTube Tags (High-Intent SEO)ADA accessibilitywebsite law suitsmall business warningADA compliance website website accessibility lawsuitsmall business legal risk Florida business lawsuitsDiversified Game PodcastKellen ColemanMatthew ElefantInclusive WebADA website requirementssmall business compliancedigital accessibilitybusiness law for entrepreneursDGP&x%

For many app teams, ads are treated as a necessary tradeoff — something you accept in exchange for revenue. But ad quality isn't just an ad ops issue. It directly shapes user experience, retention, and how people perceive your app. In this episode, we're sharing an App Talks interview where David Murphy speaks with Alex Yerukhimovich, General Manager at AppHarbr. Alex breaks down what ad quality really means in practice, why the problem is getting worse, and how bad ads can quietly undermine performance — through shorter sessions, higher churn, and even one-star reviews that impact store visibility. From disruptive ad behaviour to scams and deceptive creatives, this conversation is a practical look at why publishers need more transparency and more control over what gets served inside their apps. Today's topics include: Ad quality defined: why users see ads as part of the app experience — and blame publishers for what they see The three major categories of “bad ads”: inappropriate content, disruptive behavior, and malvertising scams Why ad quality is becoming a bigger problem outside gaming, especially for apps built on long-term retention How bad ads damage monetization and growth: shorter sessions, uninstalls, churn, and one-star reviews that affect store visibility What publishers can do about it: transparency, proactive enforcement, and real-time control instead of relying on ad networks to fix issues Links and Resources: Alex Yerukhimovich on LinkedIn Appharbr website Business Of Apps - connecting the app industry Quotes from Alex Yerukhimovich “Users associate any bad experience within the app with the app itself.” “If the ads in your app are bad for your users, your app is bad.” “Ad quality in the industry deteriorates… it's getting worse and it requires active approach to solve it.” Host Business Of Apps - connecting the app industry since 2012

Florida Gators head coach Jon Sumrall discusses the importance of retaining key players like Myles Graham, VB3, Dallas Wilson, Jadan Baugh, and Jayden Woods, emphasizing the legacy angle that convinced them to stay. He also addresses the QB competition between Aaron Philo and Tramell Jones. Plus, breaking down Florida's first 2027 commitment from 4-star cornerback Amare Nugent from American Heritage, who chose the Gators over Indiana, Miami, and FSU. #FloridaGators #GatorsFootball #SECFootball #CollegeFootball #GatorsBreakdown #GoGators #CFB #FloridaGatorsFootball JOIN Gators Breakdown Plus: https://gatorsbreakdownplus.com Gators Breakdown Merch: https://gatorsbreakdown.printful.me Get Florida Gators merch at Fanatics: https://fanatics.93n6tx.net/DVYxja Questions or comments? Send them to gatorsbreakdown@gmail.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Today on the show, we have Matthew Tharp, CEO of Hunter.io, the all-in-one email outreach platform used by over 4 million people to identify prospects and run cold email campaigns. Previously, Matthew was VP of Worldwide Retention at LogMeIn, where he owned NRR across nine products—giving him a rare masterclass in retention challenges at different stages and scales.In this episode, we uncover why retention isn't a problem you solve when growth stalls—it's DNA you build from day one. Matthew shares the paradox of his career: building a company with 95%+ annual retention that got acquired, versus joining a high-growth PLG business with churn issues that needed solving before scaling further.We explore why over-indexing on either growth or retention creates problems, how to identify the usage patterns that predict churn in the first three weeks, and why every company that tries to fix retention late struggles. The lesson: balance from the beginning beats transformation later.We also discuss how Hunter achieved 3X growth this year by going back to basics—running a rigorous ICP analysis, choosing battles they could win instead of markets where competitors were spending $100M, and layering new customer segments without creating product bloat.Finally, we dig into cold outreach data: why email lists under 100 people dramatically outperform larger ones, why shorter emails force the clarity that drives replies, and how constraints—not scale—are the real performance lever in outbound.As always, I'd love to hear from you. You can email me directly at andrew@churn.fm, and don't forget to follow us on X.Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

SummaryIn this engaging podcast episode, host Colin Johnson speaks with Lauren Glass Mullins about her journey from Kingsport to Atlanta, her entrepreneurial ventures, and the creation of Personality Pool, a platform designed to enhance hiring processes through personality assessments. They discuss the importance of community, faith, and the impact of AI in business, as well as the significance of giving non-traditional hires a chance. Lauren shares her insights on personal growth, the role of personality in hiring, and her aspirations for the future.TakeawaysCommunity found in church is beautiful and essential.Inspiration can come from unexpected places, like movies.Starting a nonprofit can lead to entrepreneurial ventures.Personality Pool helps companies screen candidates by personality.AI can enhance hiring processes but should not replace human intuition.Retention rates improve significantly with the right hiring tools.It's important to give non-traditional hires a chance.Personal experiences shape our understanding of others.Building a business requires collaboration and support.Mentorship is vital for aspiring entrepreneurs.Check out Personality Pool: https://personalitypool.com/Buy your next home, or list your current home with us!https://www.thecolinandcarlygroup.com/Be a guest on the Johnson City Living Podcast: https://www.johnsoncityliving.com/guests?fbclid=PAZXh0bgNhZW0CMTEAAaf_qLsH2l73s8fTV40Oebx8kSAGlIFS_y50ij7CRneeNX3I6NzzfQMUKP-7hw_aem_xHCpTZ5r_cOfc22X1DNvmw

The "improve 1% every day" mantra sounds inspiring until you realize it mostly gets people tweaking button colors and reorganizing task managers. Real improvements in early-stage businesses come from unexpected moments—like a single customer conversation that reveals you've been doing something wrong for six months. Instead of chasing unmeasurable micro-improvements, talk to one customer every day. That's where assumptions clash with reality, where you learn their language, and where you discover the insights that actually move the needle.This episode of The Bootstraped Founder is sponsored by Paddle.comThe blog post: https://thebootstrappedfounder.com/the-1-improvement-myth-why-customer-conversations-beat-micro-improvements-every-time/ The podcast episode: https://tbf.fm/episodes/433-the-1-improvement-myth Check out Podscan, the Podcast database that transcribes every podcast episode out there minutes after it gets released: https://podscan.fmSend me a voicemail on Podline: https://podline.fm/arvidYou'll find my weekly article on my blog: https://thebootstrappedfounder.comPodcast: https://thebootstrappedfounder.com/podcastNewsletter: https://thebootstrappedfounder.com/newsletterMy book Zero to Sold: https://zerotosold.com/My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/My course Find Your Following: https://findyourfollowing.comHere are a few tools I use. Using my affiliate links will support my work at no additional cost to you.- Notion (which I use to organize, write, coordinate, and archive my podcast + newsletter): https://affiliate.notion.so/465mv1536drx- Riverside.fm (that's what I recorded this episode with): https://riverside.fm/?via=arvid- TweetHunter (for speedy scheduling and writing Tweets): http://tweethunter.io/?via=arvid- HypeFury (for massive Twitter analytics and scheduling): https://hypefury.com/?via=arvid60- AudioPen (for taking voice notes and getting amazing summaries): https://audiopen.ai/?aff=PXErZ- Descript (for word-based video editing, subtitles, and clips): https://www.descript.com/?lmref=3cf39Q- ConvertKit (for email lists, newsletters, even finding sponsors): https://convertkit.com?lmref=bN9CZw

Join me and my guest Jamie Goff, PhD (drjaimegoff.com), founder of The Empathic Leader, LLC. In a world obsessed with productivity and job performance, Jaime brings a refreshing take: Leadership isn't just about what you do -- it's about who you are. She is the author of a new book, The Secure Leader, that sits at the intersection of emotional intelligence and leadership, offering tools to lead from a more grounded, secure place without hustling harder. Dr. Goff's thought leadership has been featured in journals such as the Journal of Feminist Family Therapy and Early Childhood Development and Care, as well as in TD Magazine, the leading publication for talent development professionals. SHOW NOTES SPONSORED BY: Power of You! https://leader.blainebartlett.com/power-of-you Summary In this conversation, Blaine and Jaime Goff explore the intersection of emotional intelligence and leadership, particularly in the healthcare sector. They discuss the challenges leaders face, the importance of self-awareness, and how attachment theory influences leadership styles. Jaime shares her personal journey into leadership development and the insights gained from her experiences, emphasizing the need for leaders to cultivate emotional intelligence to foster engagement and retention within their teams. The discussion also touches on cultural lessons from popular media, illustrating how these narratives can inform leadership practices.   Takeaways Emotional intelligence is crucial for effective leadership. Leaders often face challenges related to span of control. Retention and engagement are key issues in healthcare. Cultural narratives can provide valuable leadership lessons. Attachment theory influences how leaders manage conflict. Self-awareness is essential for personal and professional growth. Leaders can earn security in their relationships with others. Controlling behavior can hinder team flourishing. Emotional intelligence enhances a leader's influence. Everything in nature serves a purpose, including leadership. Learn more about your ad choices. Visit megaphone.fm/adchoices

 What you'll learn in this episode:Why every business eventually hits a “growth ceiling”The 3 biggest challenges owners face: not enough business, not the right people, or struggling to retain talentWhy you should spend daily time on lead generation and weekly time on recruitingHow teaching and sharing knowledge builds authority and attracts high performersThe “commit or quit” mindset for leadership and business growthWhy the first 90 days of hiring predict long-term retention 

The fastest way to grow your gym isn't more leads. It's keeping the members you already have. In this episode of GSDGYMS, we breaks down Part 3 of the 3 Ways Gyms Grow Revenue series: Retention, the most overlooked, most profitable, and most misunderstood growth lever in the gym business. Most gym owners are stuck in a cycle of: More ads → More leads → More churn → Same revenue. If your gym is growing but your bank account isn't, this episode explains exactly why.

In this episode of Disruption/Interruption, KJ sits down with Joey Coleman, two-time Wall Street Journal bestselling author and expert in experience design and retention strategy. Joey reveals the shocking truth about employee turnover—costing businesses a trillion dollars annually—and shares his proven framework for transforming the first 100 days of any relationship. From his background as a criminal defense attorney and White House advisor to consulting with NASA, Volkswagen, and Zappos, Joey brings unique insights into why companies lose employees and customers, and more importantly, how to keep them. Four Key Takeaways The First Day Crisis (10:25) 4% of all new hires quit after their first day of work globally, and by day 45, that number jumps to 22%. By the one-year mark, 40% of employees have left—costing U.S. businesses approximately $1 trillion annually. The True Cost of Turnover (13:00) Replacing an employee costs between 100-300% of their annual salary just to get someone new into the seat—not including their actual salary and benefits. For a $50,000 employee, you're looking at $50,000-$150,000 in replacement costs alone. HR's Shift from Culture to Compliance (27:00) Over the past 50 years, HR departments have shifted focus from creating great workplace cultures to managing compliance, documentation, and litigation prevention—leaving no one responsible for making the workplace the best it can be. The Remarkable Organization Test (35:31) "The way you know you're running a remarkable organization is if you announce you're hiring and your existing employees immediately recommend amazing people they want to work with. In most organizations, internal referral candidates measure close to zero." Quote of the Show (28:12):"There is no one who wakes up in the morning, looks in the mirror and says, 'My primary job when I get to work today is to make sure that this is the best place that any of these people have ever worked.'" – Joey Coleman Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Joey Coleman: LinkedIn: https://www.linkedin.com/in/joeycoleman1/ How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

Chronic turnover in the same positions is a signal leaders can't afford to ignore. In this episode, Hall of Fame keynote speaker Joe Mull, CSP, CPAE, explores why some positions are harder to fill and keep than others, and how leaders can improve employee retention, employee engagement, employee relations, and workplace culture in high-turnover roles. Joe introduces practical leadership questions that help organizations stand out in their industry and create jobs people actually want to stay in. He discusses ideas like job crafting, ongoing stay conversations, and rethinking quality of life at work, showing how small adjustments to roles and relationships can significantly improve the employee experience. The conversation also addresses the internal issues that quietly drive people away, including unhealthy dynamics and leadership behaviors that undermine trust, even when pay and benefits seem competitive. If you want to reduce turnover, strengthen employee relations, and build roles that attract and keep great people, this episode offers grounded insight leaders can apply right away. To subscribe to Joe Mull's BossBetter Email newsletter, visit https://BossBetterNow.com For more info on working with Joe Mull, visit https://joemull.com For more info on Boss Hero School, visit https://bossheroschool.com To email the podcast, use bossbetternow@gmail.com #transformativeleadership #workplaceculture #companyculture #talentretention #employeeengagement #employeeretention #bossheroschool #employalty Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root—and the entire workplace thrives. A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar. Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He's the author of three books, including Employalty, named a top business book of the year by Publisher's Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally. A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more. In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession's highest honor, a distinction granted to less than 1% of professional speakers worldwide. It's awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession For more information visit joemull.com.

How do you turn a one-machine operation into a thriving business? Find out in this episode with Ken Handsaeme, founder of On Time Precision. Ken's unique journey started as a machinist, but when he decided he wanted a better retirement plan, he started his own business, which he first operated out of a barn with a single machine. It eventually grew into a thriving manufacturing company serving military, aerospace, and medical customers—and helped Ken fulfil his successful retirement dreams. In this episode, Ken shares the lessons he learned throughout his career, ranging from the importance of intentional leadership, the root causes of common operational problems, and how curiosity-driven conversations and trust-building behaviors drive retention, accountability, and long-term performance. He also shares stories from his own career, giving a practical look at what it really takes to build a manufacturing business that can grow, endure, and succeed beyond the owner. 02:00 – Operational challenges on the shop floor often signal leadership and communication gaps rather than process problems alone 04:15 – Shifting from working in the business to working on the business enables leaders to focus on production leadership and long-term operational excellence. 05:30 - Protected time for quoting is essential to production flow, customer trust, and employee stability 06:45 – Connecting the top to the shop creates shared accountability 08:55 – To accelerate growth, leaders must balance hiring, retention, and capacity planning in manufacturing plants. 10:10 - Structured one-on-one conversations are a powerful tool for supervisor development and deeper team engagement in manufacturing. 11:30 - Curiosity-driven leadership conversations outperform traditional performance reviews in building trust and accountability. 14:00 – To reinforce trust, respect, and leadership credibility, prioritize employee conversations like customer meetings 16:40 –Involving operators in problem-solving and process improvement builds ownership and continuous improvement culture. 17:55 – Have transparent discussions on transparency in manufacturing management, including sharing expectations without overwhelming teams with financial complexity. 20:30 – Self-awareness, vulnerability, and trust in leadership are foundational skills in modern manufacturing environments. 21:50 - Consistent leadership behaviors create workplace culture that supports retention and manufacturing excellence. 23:10 – To prepare for succession, you need to build systems, people, and leadership beyond the owner. Connect with Ken Handsaeme Connect on Instagram: @kenhandsaeme

This episode of On The Bench discusses Florida State retaining the Desir twins, how FSU paid top dollar to keep many of their key returners, and the additions of QBs Malachi Marshall and Dean DeNobile. You can subscribe to On The Bench, X's and Noles, and Beyond The Bench on Apple Podcasts, Google Podcasts and Spotify. As always, five-star reviews and comments on Apple Podcasts are appreciated! Also, you can watch the show on YouTube now. We'll do live streams as well, and you can get notifications on when we're live by subscribing to our YouTube channel. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Here’s a question that’ll make your head spin: You just inherited 50 neglected accounts, and your customers feel taken for granted. How do you reposition yourself as a high-value partner instead of just another transactional vendor who’s about to disappoint them? That’s the question posed by Scott Northway, and it’s one of the most common challenges I see in sales today. A new account manager takes over, inherits a book of business that’s been ignored, and now has to figure out how to rebuild relationships with customers who’ve been collecting dust. If you’re nodding your head right now, you’re not alone. Poor account management is quietly bleeding companies dry, and most leaders have no idea how much revenue they’re leaving on the table. The Brutal Truth About Why Customers Leave When we survey customers through our consulting projects with clients who are hemorrhaging accounts, here’s what we find: About 70 percent of the time, customers don’t leave because of price. They don’t leave because of product quality or service issues. They leave because they feel taken for granted. Let me give you a real example. I pay six figures annually for a software program that’s critical to my business. Every time my contract comes up for renewal, it’s like a circus. They fly people in. They wine and dine me. They promise the moon about how they’re going to support us and be our partner. Then once the contract is signed? Crickets. My account manager disappears for three years. If I don’t call them, they don’t call me. And here’s the thing: I actually like my account manager. I genuinely want to work with them. There are products I could buy, optimizations we could make, but I have to do all the work to make it happen. This is insane. And it’s costing companies millions. What Won’t Work: The Rookie Mistakes So you’ve inherited these neglected accounts. Here’s what you absolutely cannot do: Show up on their doorstep apropos of nothing and try to sell them something. If I’m an existing customer doing business with your company, and you show up trying to pitch me without acknowledging the elephant in the room, we’re probably done. It’s rude. It’s bad behavior. And it tells me you’re just like every other transactional vendor who doesn’t actually care about my business. The second mistake is spreading yourself too thin across all 50 accounts without any strategy. You’ll burn out, deliver mediocre service to everyone, and end up losing accounts you could have saved. The Human-to-Human Approach That Actually Works Here’s what does work: Be honest. Be human. Name the problem. Pick up the phone and say something like this: “Hey, I’m your new account manager. I recognize that no one’s contacted you in a while, and I’m sorry about that. I apologize. I’d like to do a fresh start. Would you give me the opportunity to get to know you better and learn about what’s important to you?” That’s it. Simple. Direct. Human. Now here’s the hard part: When you have that conversation, some customers are going to unload on you. If they really have felt taken for granted, they’re going to say some nasty things. They might complain about the last account manager. They might air grievances about problems that have been festering for months. And the most important thing you can do in that moment is shut up and listen. Don’t try to defend the past. Don’t talk over them. Don’t promise you’re going to be so much better than the last person. Just let them get it all off their chest. Let them talk it out, because people like people who listen to them. Then, if there’s something specific you can help them with, don’t make promises you can’t keep. Commit to one thing. Take care of that commitment. Honor it. Build trust slowly. That’s how you become a high-value partner through fanatical prospecting discipline applied to account management. The Smart Way to Triage 50 Accounts You can’t effectively manage 50 accounts with equal attention, so you need to segment fast. Use a simple A, B, C ranking by revenue and risk: A Accounts: Your largest customers or those at highest risk of churn. These get weekly or bi-weekly touchpoints. B Accounts: Solid mid-tier customers with growth potential. These get monthly check-ins. C Accounts: Smaller accounts that are stable. These get quarterly touchpoints. But here’s the secret weapon most account managers miss: Use AI and your CRM data to find the low-hanging fruit. Look for patterns like former buyers who’ve moved to new companies in your territory, customers who mentioned specific challenges in past conversations, or accounts showing signs of expansion readiness. One of the smartest things you can do is ask your AI tools: “Did anyone on this account ever mention their favorite sports team? Do they like to cook? What matters to them personally?” Those human details are gold for building real relationships in sales. The Retention Secret Nobody Talks About Here’s what kills me about account management: Retention is actually easy. If you’re just nice to people, for the most part, they’re going to be nice to you. It doesn’t take grand gestures. It takes consistency. A random text message: “Hey, just thinking about you. How’s everything going?” A quick video message once a quarter checking in. Remembering to ask how their kids’ soccer season went. Sending them an article relevant to their business with a note: “Saw this and thought of you.” Human beings at the core just want to be understood and they want to feel important, like they matter. That’s it. That’s the whole game. Your 30-60-90 Day Stabilization Plan If you’re inheriting neglected accounts, here’s your action plan: Days 1-30: Triage and stabilize. Reach out to every A account with your honest, human approach. Listen more than you talk. Identify immediate fires to put out. Days 31-60: Earn the right to advise. Deliver on your initial commitments. Start providing value without asking for anything in return. Build familiarity and trust through effective sales communication. Days 61-90: Focus on expansion. Now that you’ve proven yourself, you can start identifying opportunities to grow these accounts. But not before. Don’t bite off more than you can chew. Build familiarity, then trust, then earn the opportunity to expand the business. The Bottom Line Stop treating your existing customers like an afterthought. They’re your easiest path to revenue growth, but only if you actually treat them like they matter. Account management isn’t complicated. It’s about being human, being consistent, and actually caring about the people who are already paying you money. So pick up the phone. Send that text. Schedule that coffee. Make the small investments in relationships that compound into massive retention and expansion wins. That’s how you turn neglected accounts into your most profitable relationships. That’s how you build a book of business that actually grows. And that’s how you stop losing customers you already have. Ready to master the prospecting and relationship-building skills that drive account growth? Join us at Sales Gravy Live: Fanatical Prospecting Bootcamp in Atlanta, GA on March 10-11th. Two days of intensive training that will transform how you approach every customer conversation.

Today I sit down with J Bird, founder of Cross Country Wellness, to unpack the real-world CBD business strategy behind building a premium product line and surviving in a crowded hemp market.He shares the personal story that led him into the industry, losing his father to an accidental overdose, and how that pain became purpose: creating a holistic alternative that people could trust.Loral's Takeaways:Introduction and Background of J Bird (00:04)J Bird's Entry into the CBD Industry (02:52)Development of J Bird's Product Line (03:47)Marketing and Customer Retention Strategies (08:10)Challenges and Strategies in the CBD Industry (11:06)Customer Loyalty and Product Quality (15:20)Retail Strategy and Shelf Space (20:23)Top Symptoms Addressed by Jay Bird's Products (23:13)Meet J Bird:Jordan Bergsrud is the embodiment of being, “immersed in the industry.” It has been a journey with a purpose and passion for Jordan. Or as everyone calls him, J Bird. He was born and raised in Memphis, Tennessee where he witnessed firsthand the effects of opioids after his father was in a car accident in 2015 and then lost his life to an opioid overdose 6 months later. Jordan took a very difficult situation and made it his passion.“I realized the impact and benefits of cannabis and CBD and wanted to dedicate my time and knowledge to helping others realize the benefits of this plant.”“I wanted to be the difference people want to see in the world, by providing the best possible products I could find.”Jordan's high energy and passion was rewarded this year as he was named the 2020 Las Vegas Cannabis Activist of the year. In a town of bright lights, no sleep and big names, there are none bigger and more real than J Bird.He is the face of Cross Country Wellness.Connect With J Bird:InstagramWebsiteWant to try out the Cross Country wellness products? J Bird has generously shared a discount code special for today's podcast listeners of Real Money Talks - Use Code: RMT30 at the discount for 30% off your entire order.Meet Loral Langemeier:Loral Langemeier is a money expert, sought-after speaker, entrepreneurial thought leader, and best-selling author of five books.Her goal: to change the conversations people have about money worldwide and empower people to become millionaires.The CEO and Founder of Live Out Loud, Inc. – a multinational organization — Loral relentlessly and candidly shares her best advice without hesitation or apology. What sets her apart from other wealth experts is her innate ability to recognize and acknowledge the skills & talents of people, inspiring them to generate wealth.She has created, nurtured, and perfected a 3-5 year strategy to make millions for the “Average Jill and Joe.” To date, she and her team have served thousands of individuals worldwide and created hundreds of millionaires through wealth-building education keynotes,...

The entrepreneurial world loves telling founders to "never give up"—but what if that advice is slowly killing your business? In this episode, I unpack why persistence without direction is just expensive stubbornness. The real skill isn't grinding through everything; it's knowing which assumptions to abandon while keeping the business alive. I share why running parallel experiments beats blind faith, and what a Twitter thread about Pieter Levels' "ugly" landing pages taught me about the beliefs we cling to without questioning.This episode of The Bootstraped Founder is sponsored by Paddle.comThe blog post: https://thebootstrappedfounder.com/dont-give-up-your-assumptions/The podcast episode: https://tbf.fm/episodes/432-dont-give-up-your-assumptions Check out Podscan, the Podcast database that transcribes every podcast episode out there minutes after it gets released: https://podscan.fmSend me a voicemail on Podline: https://podline.fm/arvidYou'll find my weekly article on my blog: https://thebootstrappedfounder.comPodcast: https://thebootstrappedfounder.com/podcastNewsletter: https://thebootstrappedfounder.com/newsletterMy book Zero to Sold: https://zerotosold.com/My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/My course Find Your Following: https://findyourfollowing.comHere are a few tools I use. Using my affiliate links will support my work at no additional cost to you.- Notion (which I use to organize, write, coordinate, and archive my podcast + newsletter): https://affiliate.notion.so/465mv1536drx- Riverside.fm (that's what I recorded this episode with): https://riverside.fm/?via=arvid- TweetHunter (for speedy scheduling and writing Tweets): http://tweethunter.io/?via=arvid- HypeFury (for massive Twitter analytics and scheduling): https://hypefury.com/?via=arvid60- AudioPen (for taking voice notes and getting amazing summaries): https://audiopen.ai/?aff=PXErZ- Descript (for word-based video editing, subtitles, and clips): https://www.descript.com/?lmref=3cf39Q- ConvertKit (for email lists, newsletters, even finding sponsors): https://convertkit.com?lmref=bN9CZw

As the industry heads into a new year, strong leadership and people development matter more than ever.In this episode of the Bug Bux Podcast, Allan Draper sits down with Alan Feuer, Associate Certified Entomologist with over 36 years in the pest control industry, Marine Corps veteran, and former Technical Director at Preventive Pest Control. Together, they dive deep into what it really takes to hire, train, and retain great technicians and why most companies struggle to do it well.Alan shares proven insights from decades of experience building teams, developing leaders, and implementing structured training systems, including the importance of the first 90 days, why interviews rarely tell the full story, and how character and integrity matter more than technical skill. They explore Preventive's team lead model, leadership pipelines, and how both small and large pest control companies can create accountability, trust, and consistency without losing their culture.This episode also tackles:Why early attrition isn't always a bad thingHow to train leaders instead of promoting by defaultThe difference between mistakes and character failuresApplying military leadership principles to pest controlWhy owners must take full ownership of results; good and badWhether you're a one-truck operator or leading a growing organization, this conversation will challenge how you think about leadership, training, and responsibility and give you practical ideas to start building a stronger team in 2026 and beyond.A must-listen for pest control owners who want better people, better leaders, and better long-term results.

Show Summary: In this episode, we're joined by John Zakel, Jr., founder of Smooth 401k, to explore how business owners can turn their 401(k) plans into a strategic advantage—not just a benefit expense. John breaks down why many small and mid-sized businesses overpay for their 401(k) plans and what owners can do to fix it. He explains how the right plan design can support business growth, improve employee retention, and create meaningful tax savings for both employers and their teams. The conversation also covers the rise of pooled and tech-enabled 401(k) platforms, how recent changes under SECURE 2.0 unlock overlooked tax credits, and why employee education is the key to building a stronger financial culture inside your organization. If you're a business owner looking to reduce costs, attract and retain great people, and use your retirement plan more intentionally, this episode offers practical insights you won't want to miss.   Website: www.smooth401k.com linkedin.com/in/johnzakeljr   Corporate Partner:Sums Plus Solutions - https://sumsplussolutions.com/ Profit First App Version 2.0 is here!  More Education. More Functionality. More Profit!

With more Jiu-Jitsu gyms and schools popping up all over the place, it's easier for people to switch gyms and find the one that is right for them and their goals.How do you integrate new members into your Jiu-Jitsu gym and culture when they've been training for a while and are transferring from another gym?Chapter Highlights:(00:00) Why Experienced Grapplers Still Feel Awkward When Joining a New Gym(03:30) The Coach's Perspective: Questions Every Instructor Should Ask Transfers(04:08) How to Use Social Media and Off-Mat Hangouts to Build Connection(07:08) Supporting a Transplant's Personal Goals (Competing, Teaching & More)(09:54) Why Gym Fit and Culture Matter Most for Retention(11:17) Upcoming Events: Costa Rica Camp, White Belt Camp, and Role Model Women's CampIf you love the podcast, share it with a friend!You can also leave us a 5-star rating in Spotify or Apple Podcasts.

 This week on the Oakley Podcast, host Jeremy Kellett is joined by ops managers Nick Dulaney and Jason Webb to review Oakley Trucking's milestones and challenges in 2025 and look ahead to 2026. Topics include overcoming a tough freight market, the impact of tariffs, equipment and trailer updates, and maintaining high safety and service standards. The discussion highlights proactive strategies for customer retention, operational improvements using data and AI, fostering company culture, annual bonuses, and the significance of the new St. Louis terminal. Key takeaways are Oakley's commitment to its drivers, adaptability in changing markets, positive outlooks for growth and efficiency in 2026, and so much more. Key topics in today's conversation include:Welcome to New Episodes for 2026 (0:52)Studio Updates and Appreciation for Team and Sponsors (2:16)Reflecting on 2025 Freight Market Challenges and Customer Relations (6:16)Proactive Freight Strategies and New Customer Opportunities (8:33)Impact of Tariffs on the Scrap Industry and Operations (10:26)Safety Initiatives and Driver Performance Improvements (13:47)Trailer Turnover Costs and Lessons Learned (16:57)Operational Efficiency, Data Reporting, and Role of Technology (21:09)Company Culture, Camaraderie, and Remembering Drivers (23:50)Annual Bonuses, Equipment, and Trailer Purchases and Sales (25:21)Podcast Success, Guest Highlights, and Retirements (28:37)Looking Ahead: Expanding Operations and the New St. Louis Terminal (32:05)Recruiting, Retention, and Maintaining High Standards (35:19)The Role of English Proficiency in Industry Changes (39:18)Owning Service and Company Reputation in 2026 (40:13)Holiday Stories and Family Reflections (42:02)Parting Thoughts and Optimism for 2026 (43:28)Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

After 20+ years of coaching salon owners, I can spot the pattern in under 5 minutes. Talented stylist opens dream salon, becomes overwhelmed operator, wonders what went wrong. If you're working harder than ever but not getting ahead, if you're the busiest person in your salon but still stressed about money, you're not alone.In today's episode, I'm revealing the #1 mistake that keeps talented salon owners stuck. The problem is that you're trying to solve business problems with technical skills instead of business skills. You cannot solve business problems by doing more hair.I'm breaking down the 5 Pillars of Salon Success, the framework that separates struggling salons from thriving ones. Most salon owners are working on 1 or 2 of these pillars. The successful ones master all 5.IN THIS EPISODE:[00:00] Why this episode might change how you see your business[01:19] The pattern I see constantly with salon owners[03:00] What most salon owners do when struggling[04:03] The #1 mistake: You can't solve business problems by doing more hair[06:00] The shift successful salon owners make[07:02] The 5 Pillars of Salon Success framework[07:19] Pillar #1: Management & Systems[08:09] Pillar #2: Money & Financial Clarity[09:03] Pillar #3: Marketing That Actually Works[10:14] Pillar #4: Super Stylist (Team Performance)[11:12] Pillar #5: Team & HR (Hiring, Culture, Retention)[12:34] Why all 5 pillars must work together[13:00] Why overwhelm comes from incomplete business education[13:22] Announcing the free 3-part video training[15:00] Introducing GROW Business School (12-month program)[15:25] How to access the free trainingWant MORE to help you GROW?FREE 3-PART VIDEO TRAINING:"The Five Things Holding Your Salon Back From Growing (And How to Fix Them)"

On this week's edition of The Michigan Recruiting Insider, Sam Webb, Steve Lorenz, and Brice Marich discussed the challenges of roster retention following a coaching change, emphasizing the importance of retaining key players such as Bryce Underwood, Andrew Marsh, and Blake Frazier. Despite losing Cole Sullivan to Oklahoma, the team has retained most of the top names. The conversation highlighted the financial pressures of overpaying players to retain them. The retention efforts involving Enow Etta, Trey Pierce, Jyaire Hill, and Shamari Earls are covered in detail. Turning to future prospects, the team also discussed potential recruits and portal targets, including Bodie Sparrow, JJ Buchanan, and Quincy Porter, and noted the strategic importance of balancing production and potential in recruiting decisions. Porter's talent and star potential were highlighted, while Buchanan's familiarity with the offensive system and chance to make an immediate impact were emphasized. Finally, the conversation also covered receiver Dakota Guerrant's decision-making process and the importance of securing top in-state talent. Get 50% off an annual subscription to TheMichiganInsider.com during our Transfer Portal Special, but act fast. This deal is available only for a limited time. - https://247sports.com/college/michigan/UserSubscription/New/?Subscription=2661 To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Inside Carolina's senior reporter Greg Barnes joins Tommy Ashley to discuss the news that North Carolina wide receiver Jordan Shipp has re-signed with the Tar Heels. Barnes and Ashley discuss the importance of retention for team chemistry and cohesion in the portal era. UNC continues to fill the roster via the portal, but retaining Shipp, edge Melkart Abou-Jaoude, running back Demon June and Leroy Jackson as well as defensive back Jaiden Patterson and others will aid in the process of team building with another year of 50 plus roster additions.   This show is brought to you by Inside Carolina, the No. 1 site for UNC sports coverage and community. Visit http://www.InsideCarolina.com   Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.