POPULARITY
Categories
The Bulletproof Dental Podcast Episode 410 HOSTS: Dr. Craig Spodak GUEST: Dave Monahan DESCRIPTION In this episode, Craig and Dave Monahan discuss the evolution of Clerri, a dental membership platform, and its impact on patient engagement and practice management. Dave shares his journey from technology to dentistry, emphasizing the importance of understanding patient psychology and the benefits of membership plans. They explore the challenges of managing membership plans independently, the integration of technology in dental practices, and the future of AI in optimizing dental coverage. The conversation highlights the significance of patient retention and engagement, especially in navigating insurance complexities. TAKEAWAYS Clerri aims to improve the lives of dentists through innovative solutions. Dave's background in technology provides valuable insights into the dental industry. Understanding patient psychology is crucial for dental practices. Membership plans significantly increase patient visits and acceptance of procedures. Cash patients visit dental practices less frequently than membership patients. Automating membership management can save time and reduce errors. Integration with practice management systems enhances efficiency. AI can help optimize dental coverage and PPO management. Patient engagement is key to retention and practice growth. Offering membership plans can help practices navigate insurance challenges. CHAPTERS 00:00 Introduction to Clerri and Dave Monahan 02:46 Dave's Journey: From Technology to Dentistry 05:51 Understanding Patient Psychology in Dentistry 08:44 The Impact of Membership Plans on Patient Behavior 11:26 Challenges of Managing Membership Plans Independently 14:26 Integration and Automation in Dental Practices 17:24 Future Innovations and AI in Dental Memberships 20:37 Navigating Insurance and Membership Plans 23:30 The Importance of Patient Engagement and Retention 26:17 Final Thoughts and Special Offers from Clerri REFERENCES Clerri Bulletproof Summit Bulletproof Mastermind
Get a front-row seat as we dive into the three transformative tracks shaping the future of financial practices. This special episode of the Business of Advice podcast unpacks the game-changing strategies shared at The Journey: Nashville. Hear how hiring a dedicated recruiter was the single most impactful decision for one firm and how a structured internal program for employee advancement boosts retention. Whether you're looking to step out of day-to-day sales, build a sustainable business or find fresh leadership inspiration, this episode provides a blueprint for intentional growth.
In this episode of Chamber Chat, host Brandon Burton speaks with Tonia Stephenson, President and CEO of the Burke County Chamber of Commerce. Tonia shares her journey in community leadership and economic development, emphasizing the importance of member retention and innovative engagement strategies. The conversation highlights the unique approaches Tonia employs to ensure every member feels valued and supported, including personalized outreach, community events, and creative marketing initiatives. Tonia also discusses the future of Chambers of Commerce and the need for relevance in a changing business landscape, encouraging collaboration and mentorship among chamber professionals. Transcript and show notes found at chamberchatpodcast.com/episode350. Please support this podcast by supporting our sponsors. Community Matters, Inc. chamberchatpodcast.com/podcast App My Community appmycommunity.com/chamberchat Resource Development Group rdgfundraising.com Econ Dev Ops econdevops.com Swypit chamberchatpodcast.com/cc
I'm so excited about this episode with the amazing Erika Carley, Chief Impact Officer at National Angels (and one of the smartest donor retention minds I know).If you've ever said, “We just need more donors,” STOP. What you really need is to keep the donors you already have — and Erica is here to show us how.In this episode, we dive deep into:✨ Why donor retention should be your first priority✨ The “golden donation” (spoiler: it's the second gift)✨ How to make donors feel something — and why that matters✨ Real stewardship strategies: handwritten cards, voice memos, texts, stickers… even angel wings!✨ What it means to create belonging for your donorsOne of my favorite takeaways? It's not about the number of stewardship touches — it's about the quality and the consistency. And yes, we even talk about ghosting donors… and being ghosted
Recruiting and retaining great people is one of the biggest challenges in manufacturing today—but what if the solution isn't just about wages or benefits, but about building a culture where people thrive? In this episode of the Machine Shop MBA series, we are joined by guest co-host Jon Franko and special guest Mike Tamasi, CEO of AccuRounds, a former Top Shops award winner for Human Resources. Mike shares how AccuRounds has become an employer of choice by focusing on community engagement, core values, and creating opportunity for every team member. From partnering with vocational schools and launching unique workforce development programs to embracing servant leadership and lifelong learning, Mike reveals why culture is not a buzzword—it's a competitive advantage. You'll hear how AccuRounds is tackling the workforce shortage by looking beyond traditional talent pools, empowering young people through co-ops and internships, and even launching initiatives like the Uniquely Abled Academy to provide CNC training for adults on the autism spectrum. The results? A highly engaged team, industry recognition, and stories of employees buying homes, building families, and creating meaningful careers. If you're a shop leader struggling with workforce challenges—or simply looking for fresh ideas on how to build a resilient and loyal team—this episode is packed with lessons you can implement immediately. Segments (1:00) Stay vigilant—don't fall for this latest phone scam (3:47) Mike's shares the background of AccuRounds and their Top Shops Award (5:18) Community involvement: Redefining manufacturing as “safe, smart, sustainable, and sexy” (8:06) Head to the EBITDA Growth Systems Double Your Value Event (9:13) The growing demand for trade schools vs. college enrollment (10:02) Co-ops, internships, and the importance of lifelong learning opportunities (14:22) Creative talent pipelines: Programs for autistic adults, refugees, and formerly incarcerated workers (16:33) Core values in action: Gratitude, Excellence, Team First, Initiative, Trust (GET IT) (20:06) Retention strategies: safety, flexibility, lean practices, and environment (22:41) Layering in corporate social responsibility practices (24:26) Apprenticeship and leadership training for employees at every level (26:29) Why you should come see us at AMT's MTForecast (27:45) Invest in technology and opportunities to keep people engaged and growing (32:45) Stories of employee success: buying homes, raising families, and long-term loyalty (35:09) Recognition and international visitors: building a reputation through culture (38:43) The importance of servant leadership—culture cannot be outsourced to HR (40:12) Lessons in flexibility: “freedom with fences” (43:16) Jason Ray: Leveraging technology as a recruiting and retention tool (51:29) Scheduling and the shift away from second shift (54:38) Learn more about the Manufacturing Employer podcast (57:29) RASRAM = Reasons to check out the SMW Autoblok catalog Resources mentioned on this episode Connect with Mike Tamasi AccuRounds Machine Shop Mastery Episode #42 See Paul at the EBITDA Growth Systems Double Your Value Event (Get 20% off registration with code DYV25MC) The Uniquely Abled Project Hidden Talent by David DeLong US Navy Talent Pipeline Program Why you should come see us at AMT's MTForecast Small Giants Career Spring Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube
#615 What if the one strategy that built your business suddenly stopped working? Would you know how to pivot — or would you crash and burn? In this episode hosted by Kirsten Tyrrel, we sit down with Adam Robinson, former Wall Street trader turned successful entrepreneur. After the 2008 financial crash upended his career at Lehman Brothers, Adam took a leap into the unpredictable world of online business. He shares his rollercoaster journey — facing failures, finding product-market fit, and ultimately building Retention.com into a multi-million dollar company. We dive deep into the importance of resilience, why cold email still works (when done right), and the hard truths about scaling a startup. If you're an entrepreneur navigating the early stages of business, this episode is packed with invaluable lessons you won't want to miss! (Original Air Date - 3/11/25) What we discuss with Adam: + From Wall Street to startups – Adam's transition after the 2008 crash + Early business struggles – Lessons from his first failed venture + Finding product-market fit – How one feature changed everything + Cold email & ethics – Debunking myths about outreach and compliance + Breaking revenue plateaus – The pivot that unlocked growth + Scaling a SaaS company – Growing Retention.com to $25M ARR + Behavioral email marketing – Why targeted emails outperform blasts + Common founder mistakes – Focusing on the wrong things early on + The right way to start – Talk to customers, validate, then scale + Grit & resilience – The real key to long-term success Thank you, Adam! Check out Retention.com at Retention.com. Check out RB2B at RB2B.com. Follow Adam on LinkedIn. Watch the video podcast of this episode! To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Ketty Slonimsky is Chief Growth Officer at Palta, the platform behind apps like Flo (the #1 female health app with 77M+ MAU), Simple, and Zing AI, where she leads a centralized growth function across the portfolio. She was previously first VP Product & Growth at HeliosX (£900M+ ARR, bootstrapped D2C healthtech), has advised companies like SonderMind, Runna, Guardio, Cheddar, P&G Digital Ventures, and is a board advisor at HeliosX. AGENDA: 02:33 What is Growth and When to Hire For It 06:04 Three Profiles of Successful Growth Leaders 10:07 Challenges and Learnings from Failed Ventures 21:17 How to Optimise User Onboarding for Growth 26:14 Biggest Lessons on Retention 30:25 How to Artificially Create Organic Growth and Community Building 32:10 Why LTV Models are BS 37:35 How to Use Influencers to Grow Insanely Fast 47:07 The Metrics that Matter in Growth 49:48 Push Notifications and Engagement: What To Do vs What Not to Do? 51:57 Quick Fire Round
The pros agree that too many entrepreneurs (both new and experienced) are far too obsessed with new customer acquisition strategies and woefully unconcerned with retaining the customers they already have. Dan Kennedy and Shaun Buck, co-authors of the No B.S. Guide To Maximum Referrals and Customer Retention, get to the root of why it's so difficult for business owners to commit time and energy towards obtaining customer referrals and boosting retention, while also providing their personal list of best practices for improving relationships with current customers so that they stick around longer and happily give more referrals than you ever thought possible. MagneticMarketing.com NoBSLetter.com
Is renewal rate just another way of saying retention? Not exactly. In episode #316, Ben Murray breaks down the difference between renewal rate and the classic retention metrics—gross revenue retention (GRR), net revenue retention (NRR), and customer/logo retention. Ben explains why the renewal rate is the leading indicator of retention, especially when running annual or multi-year contracts, and why investors, private equity buyers, and your board will want to see this number alongside your standard SaaS metrics. If you're a SaaS or AI operator looking to better understand your unit economics and improve your company's valuation, this episode will help you put renewal rate into context as part of your financial metrics toolkit.
Lukas Biedermann, Mitgründer von SPARETECH, spricht über den Aufbau eines erfolgreichen Enterprise-Software-Unternehmens. Er teilt, wie sie von der Porsche Consulting zu einem der führenden Anbieter für Ersatzteil-Management wurden, warum sie mehr als 150% Net Revenue Retention erreichen und wie sie ihre US-Expansion nach Chicago statt New York steuern. Was du lernst: Enterprise Sales: Wie du die ersten Enterprise-Kunden gewinnst Die richtige Balance im Sales Cycle Warum Referenzen entscheidend sind Retention & Growth: 150% Net Revenue Retention erreichen Die Balance zwischen Gross und Net Retention Warum Retention in der Discovery beginnt Remote Culture: Remote-Yes statt Remote-First Internationale Teams aufbauen Die richtige Balance zwischen Hubs und Remote US-Expansion: Warum Chicago statt New York Die richtigen ersten Schritte Kulturunterschiede im Enterprise Sales Vision & Strategie: Von der Beratung zum Produkt Die richtige Pricing-Strategie Langfristige Marktentwicklung ALLES ZU UNICORN BAKERY: https://zez.am/unicornbakery Mehr zu Lukas: LinkedIn: https://www.linkedin.com/in/dr-lukas-biedermann/ Website: https://sparetech.io/de/ Join our Founder Tactics Newsletter: 2x die Woche bekommst du die Taktiken der besten Gründer der Welt direkt ins Postfach: https://www.tactics.unicornbakery.de/ Kapitel: (00:00:00) Von der Beratung zum Produkt (00:23:40) Enterprise Sales & erste Kunden (00:31:40) Retention & Customer Success (00:42:15) Remote Culture & Teambuilding (00:57:10) US-Expansion & Internationalisierung (01:03:00) Vision & Ausblick (01:08:00) Key Learnings & Ressourcen
Do you really know what's happening inside your dance school — or are you running with the headlights off?In this episode of The Ultimate Dance Business Podcast, Deborah Laws breaks down the essential numbers every studio owner should track to stay profitable and sustainable. From turnover and expenses to retention, churn, and customer satisfaction, Deborah explains how to shine a light on your school's performance so you can celebrate wins and fix weak spots.You'll learn:Why burying your head in the sand can hold your studio backHow to measure turnover, expenses, and profit (without overwhelm)The importance of tracking student retention and churn ratesKey pipeline metrics to monitor, from inquiries to sign-upsWhy customer satisfaction surveys are essential for long-term growthHow to evaluate your marketing ROI and stop wasting time or moneyYou can find details of the ready-to-use dance studio spreadsheets that make tracking your numbers simple at https://pilot.dancebusinesssolutions.com/spreadsheets--trackersTurn your financial fog into clarity and start making confident, data-driven decisions for your school today.
Miljan is the Founder and CEO of Primal. Bitcoin is an open protocol for money, nostr is an open protocol for speech, Primal brings the power of both into an easy to use interface for everyone.Search Primal in your favorite app store!Miljan on Nostr: https://primal.net/miljanEPISODE: 180BLOCK: 917284PRICE: 842 sats per dollar(00:00) Ten31 retreat(01:02) Retreat impressions and collaboration(01:32) How many bitcoiners(03:01) Estimating self custody users and real audience sizes(05:09) Stalled growth and focusing Primal on Bitcoiners(06:07) Curated "Getting Started" invite packs(09:14) Solving empty feeds: recommendations vs. decentralization(12:02) Improving follow discovery(14:53) Retention over onboarding: first-touch UX matters(16:11) Empowering users with tools, not surveillance models(18:08) Aligning incentives: Primal's user-paid model(19:42) Live streaming on Nostr: open spec meets clean UI(22:20) Not competing with TikTok: high-signal over dopamine(25:06) Platform risk for streamers and Nostr's modular freedom(28:05) Unified chat, zaps, and the magic of interoperable apps(29:25) Nostr's organic growth(31:06) Creators' final destination(34:50) AI in social: open models, features, and roadmap thoughts(41:05) Deepfakes, authenticity, and signed content value(46:02) Keys, key-rotation, and building resilient identity tools(49:28) Practical key management: tradeoffs from phone to multisig(53:12) Closing thoughtsmore info on the show: https://citadeldispatch.comlearn more about me: https://odell.xyz
This Episode Is Sposored By: Welcome to the most explosive season of Thinking Big yet! After 6 seasons of mindset mastery, Sean is finally pulling back the curtain on the $25,000 framework he's been teaching exclusively to his high-ticket coaching clients and mastermind members. In this season premiere, Sean reveals why he's been holding back his most powerful business strategy - and why he's decided to give it all away for free in Season 7. What You'll Learn
Aaron Schwartz is the Co-founder and Co-CEO of Orita.ai, a software company that improves email deliverability. He is also an advisor and investor in various commerce tech companies, including Passport and EcoCart. Previously, Aaron built and managed the DTC brand Modify Watches and was the President of Loop. In this episode… Email remains a core channel for reaching customers, but brands often misuse it. As customer acquisition costs climb and competition intensifies, many brands resort to blasting their audiences with more campaigns, only to see engagement fall and customers unsubscribe. How can companies harness smarter strategies to keep customers engaged without burning them out? According to eCommerce veteran Aaron Schwartz, the answer lies in data-driven retention marketing. Over-sending emails may provide a short-term lift, but ultimately damages deliverability and customer trust. By tapping into customer behavior data, brands can determine when someone actually wants to hear from them, creating more meaningful engagement. Shifting from a marketer's mindset to a consumer's perspective — and using modern analytics instead of outdated rules of thumb — can transform email, SMS, and direct mail into profitable retention channels. In this episode of The Digital Deep Dive, Aaron Conant talks with Aaron Schwartz, Co-founder and Co-CEO of Orita.ai, about retention marketing best practices. Aaron discusses why brands must move past intuition and embrace data, how machine learning enables smarter segmentation, and why balancing timing with customer preferences drives higher ROI.
Two companies bid to become the Brand New Air Traffic Control System prime integrator, FAA issues carry-on SAFO, 737 MAX production limits eased, P&W and GE adaptive cycle engines, Sikorsky contract for CH-53K helicopters, and Sergei Sikorsky passes away at age 100. Aviation News Two bidders vie to be project manager of massive FAA US air traffic overhaul Two bids to become the prime integrator in the FAA's project to overhaul the air traffic control system have been received. Congress has approved $12.5 billion for the Brand New Air Traffic Control System (BNATCS), and the Agency has indicated that an additional $19 billion might be requested. The bids come from two DC Beltway companies: Peraton is a national security company owned by Veritas Capital and headquartered in Reston, Virginia. See the press release: Peraton Offers the FAA a Brand New Approach for Its Revolutionary ATC Modernization Initiative. Parsons Corporation is a technology provider in national security and global infrastructure markets. Headquartered in Chantilly, Virginia, Parsons confirmed it has bid with IBM. The FAA says it will make a selection by the end of October. FAA urges airlines to discourage passengers from taking bags during evacuations The FAA issued Safety Alert for Operators (SAFO 25003, PDF) titled “Addressing Risk Associated with Passenger Non-Compliance and Retention of Carry-On Baggage and Personal Items During Emergency Evacuations.” The SAFO “Serves to emphasize the operational and safety-critical importance of strict passenger compliance with crewmember instructions during emergency evacuations. Specifically, it addresses the adverse effects of passengers attempting to evacuate with carry-on items, which can significantly impede evacuation procedures and increase the potential for injury or fatality.” FAA Signals Easing of Oversight on Boeing Jets The FAA is expecting to restore Boeing's ability to conduct safety sign-offs on new 737 MAX jets. Final airworthiness certificates will continue to be issued by the regulator The FAA is also considering increasing Boeing's 737 MAX production cap from 38 to 42 planes per month. Engines for America's F-47 Sixth Gen Combat Aircraft Coming Together Faster Than Expected The F-47 is being developed as part of the Next Generation Air Dominance (NGAD) Family of Systems. It's a stealthy air superiority aircraft that can directly engage adversaries on the ground and in the air. It will be able to fly itself as well as collaborate with and control wingman drones. The propulsion system being developed under the Next Generation Adaptive Propulsion (NGAP) program is a concept that offers two modes of operation, which can be dynamically adjusted in flight: high thrust and high speed, and lower thrust with reduced fuel burn. Adaptive cycle engines can modulate the bypass ratio and fan pressure using a third air stream and advanced variable geometry components. Both Pratt & Whitney and General Electric are developing NGAP engines. Airbus, Air France reject blame over AF447 crash, 16 years on Air France 447 crashed in the Atlantic in 2009. In a 2023 trial, the judge found acts of negligence by Airbus and Air France, but determined that, under French criminal law, these acts were insufficient to establish a definitive link to the loss of the A330. Both Airbus and Air France were cleared of corporate manslaughter. In an appeals hearing, the two companies pleaded not guilty. Air France and Airbus chief executives recognized the suffering of the families, but denied any criminal responsibility for the crash. Appeal hearings are expected to run until late November 2025. Sikorsky to Build 99 CH-53K King Stallions for the U.S. Marine Corps Sikorsky announced the award of a $10.8 billion contract from the U.S. Navy to build up to 99 CH-53K King Stallion helicopters for the U.S. Marine Corps over the next five years.
What you'll learn in this episode:The 3 biggest challenges every business faces: not enough business, not the right people, or struggling to keep top talentWhy sales isn't just about closing—it's about consistent lead generationThe “commit or quit” mindset for leadership and scaling your businessWhy 90% of leaders get hiring wrong (and how to avoid costly mis-hires)The 90-day rule for predicting long-term retentionHow teaching and sharing knowledge makes your business magnetic to top performers
Getting new members is great — but keeping them is what fuels real growth.Welcome to Gym Marketing Made Simple, the podcast built for boutique gym owners who want to consistently bring in members and increase revenue without taking on the full-time job of being a marketer.Episode HighlightsIn this episode, the conversation breaks down why churn is the biggest threat to growth and how to build a marketing funnel that supports both retention and acquisition. From referral campaigns to paid advertising, you'll hear a clear roadmap for strengthening your gym's foundation and reaching the next level.Key TakeawaysChurn is natural at 3–5%, but value must always match or exceed cost to retain members.Experience and results are the two main drivers that keep members engaged long term.Referral and reactivation campaigns are the most cost-effective place to start.Storytelling, social media, and success stories build trust during the evaluation stage.SEO and Google Ads improve visibility when prospects are ready to consider options.Paid advertising is the fastest way to reach people who don't yet know your gym.Coaching quality, culture, and customer service are non-negotiables for retention.Episode Chapters00:00 Intro00:19 Question of the Day: How to Grow a Gym01:04 Addressing Gym Churn01:55 Factors Affecting Gym Retention03:08 Marketing Funnel Stages05:38 Building a Solid Marketing Foundation06:00 Importance of Paid AdvertisingCall to ActionIf this episode gave you new ideas for strengthening your gym's growth, make sure to follow the show so you never miss an update. Share this with another gym owner who could use some clarity on where to focus next.Supporting Information
In this episode, I sit down with Dr. Eric Helms to break down the science & practical strategies behind getting super lean while holding onto hard-earned muscle.We cover:RATE OF LOSS THAT SHOULD BE TARGETED WHEN GETTING SUPER LEANAt the start of a Fat Loss Phase, calories are high, diet fatigue is low, and motivation is at its peak. Clients are also carrying more body fat at this stage, so there's a larger energy reserve to pull from. Seeing faster results early on builds momentum and motivation. WHY YOUR RATE OF LOSS SHOULD SLOW DOWN THE LEANER YOU GET Higher risk of muscle loss as body fat gets lowerGreater metabolic adaptation when very leanTraining performance & recovery become harder to maintainWHY INCREASING PROTEIN INTAKE DURING A DEFICIT CAN BE BENEFICIALHelps preserve lean muscle mass when energy intake is low.Supports higher satiety & appetite control compared to carbs or fats.Provides an “insurance policy” against lean tissue loss in very lean athletes.EVIDENCE THAT A DEFICIT REDUCES MPSDecreases muscle protein synthesis (MPS)Increases muscle protein breakdown (MPB)Increases protein oxidationERIC'S NEW META-REGRESSION ON PROTEIN INTAKE DURING A DEFICIT HUNGER MANAGEMENT STRATEGIESAcceptance based approach Lean into low-energy-density foodsStart meals with a salad or soup preloadLook for harder-texture, solid food sources over liquidsEat slowly and mindfullyWhether you're prepping for the stage, a photoshoot, or just want to understand how to get lean without sacrificing muscle, this episode gives you the tools to do it smarter.WHERE TO CONNECT WITH ME:Follow Brandon on IG: https://www.instagram.com/brandondacruz_/For Info on Brandon's Coaching Services: https://form.jotform.com/bdacruzfitness/coachinginquiryEmail: Bdacruzfitness@gmail.comBrandon's Website: https://www.brandondacruzfit.com
Retention lives or dies in the moments your patient hints at leaving.“I think my health fund's about to run out.”“When will I be fixed?”Suddenly, months of progress are at risk.In this episode of Under the Influence, Martin Harvey answeres a listeners question and shows you how to turn those fragile moments into loyalty anchors.Learn to spot exit signals early—before they become goodbyes.Discover the WHOOP framework that pre-frames obstacles so patients stay the course.Master two deceptively simple strategies (Permission and Yes, and…) to respond without sounding salesy.See why loss aversion and value reframing make the difference between “too expensive” and “worth every cent.”If you've ever felt blindsided when a patient dropped care, this episode gives you the language and mindset to keep them connected to their bigger health goals.To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivateLearn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Email me - martin@insideoutpractices.com
In this episode, we're joined by Inês Lorenzo, VP of Growth at Usercentrics, the privacy-led MarTech company that scaled from
David Sparks had to adjust his intensity and delivery so he didn't come off so scary when he went to the South!Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations
Vertriebskultur im B2B-Vertrieb – das ist die wichtigste Lektion nach 1.000 Folgen, denn ohne starke Kultur bleibt selbst das beste Team unter seinen Möglichkeiten. Warum ist das so? Weil Kultur jeden Kontakt prägt: vom ersten Anruf bis zur Verlängerung. Sie definiert, was wir zulassen, wie wir Prioritäten setzen und woran wir wachsen. Deshalb entscheidet sie langfristig über Umsatz, Win-Rates und Mitarbeiterbindung. Und genau darum spreche ich in dieser Jubiläumsfolge sehr klar – damit du die richtigen Stellschrauben erkennst und sofort drehen kannst. Erstens: Formuliere Prinzipien, nicht nur Werte. Dadurch wird Kultur sichtbar und messbar. Zum Beispiel: Kundenfokus vor Eitelkeit, Tempo vor Perfektion, Qualität in jedem Kontakt, Coaching jede Woche. Zweitens: Lebe Konsequenz, denn Führung zeigt sich nicht im Gesagten, sondern im Geduldeten. Drittens: Trainiere kontinuierlich, weil Skills sonst erodieren. Viertens: Recruite mutig und manage Leistung transparent – A-Spieler rein, Underperformance mit Plan verbessern oder sauber trennen. Schließlich: Sichtbares Scoreboard, damit jeder jederzeit weiß, wo wir stehen. Wie setzt du das um? Zuerst definierst du 5–7 Team-Prinzipien schriftlich; anschließend übersetzt du sie in Routinen: wöchentliche Pipeline-Reviews, strukturierte Deal-Qualifizierung und sauberes Onboarding. Außerdem etablierst du eine Coaching-Kadenz mit klaren Lernzielen. Dadurch entsteht Verbindlichkeit, während gleichzeitig Freiraum für Eigenverantwortung bleibt. Zudem fütterst du ein zentrales Playbook, damit Wissen nicht versickert, sondern skalierbar wird. Doch Kultur braucht Vorbilder. Deshalb beginnen High-Performance-Teams bei der Führung: Extreme Ownership statt Ausreden, Kontext statt Mikromanagement und Proaktivitat statt Abwarten. Wenn Leader konsequent vorleben, folgen Prozesse, denn Verhalten wirkt ansteckend. So verankerst du Standards, die Leistung erleichtern, statt sie zu behindern. Ein Wort zur Messung: Kultur ist unsichtbar, allerdings zeigen Zahlen schnell die Folgen – Ramp-up-Zeit, Conversion-Raten, Forecast-Genauigkeit und Retention. Wenn diese Metriken steigen, passen Prinzipien und Routinen. Sinkt der Trend, justierst du – früh, offen und faktenbasiert. Dadurch bleibst du beweglich, obwohl die Standards stabil sind. Mein Fazit: Vertriebskultur im B2B-Vertrieb ist kein „Nice to have“, sondern der Hebel, der Tools, Taktiken und Talente erst wirksam macht. Wenn du deine Kultur bewusst definierst, konsequent vorlebst und über Routinen absicherst, dann folgen Umsatz, Fokus und Vertrauen. Und genau dabei unterstütze ich dich gerne – für dein nächstes Wachstumslevel.
Want revenue you can count on—every month? In this episode, Ashley interviews Sarah Williams, the “queen of subscription boxes,” on exactly how to launch and scale a profitable subscription box that funds your team, your rent, and your freedom. Sarah reveals the step-by-step from her first 44 subscribers to thousands—including pricing first (then product), margin targets, retention levers, tech stack choices, and the community strategy that keeps customers! What else we talk about: Pricing first: use AOV to set price; back products into margin Margins that work: start ~45%, scale to 60–67% with buying power Retention: why community + live video drove 94% lifetime retention Upsell math: “ultimate” tiers and high-margin add-ons that subscribers love Join The Boutique Hub Sarah Williams & Launch Your Box with Sarah Website: Launch Your Box Facebook: SubBoxwithSarah-Facebook Instagram: @howtostartasubbox Additional resources for you! ➡️ Sarah's packaging cheat sheet ➡️ Curating a box experience --- Ashley Alderson: Instagram The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube
What you'll learn in this episode:Why unclear expectations lead to frustration, turnover, and stalled growthThe 3-step framework: success metrics, weekly check-ins, and transparencyHow to empower new hires with confidence and purposeWhy the first 30–90 days define retention and performanceThe role of belief, prospecting, marketing, and networking in building momentumHow authority attraction, leverage, and leadership unlock unlimited growth
Leaders Of Transformation | Leadership Development | Conscious Business | Global Transformation
How can reframing your approach to talent, technology, and learning future-proof your entire organization? In this episode, Nicole Jansen sits down with Steve Cadigan—renowned talent strategist, former LinkedIn VP of Talent, and author of Workquake—to unlock what it means to truly lead in an era where work is being reinvented at lightning speed. Drawing on experience guiding LinkedIn through explosive growth, building world-class cultures, and advising the likes of Google and Harvard, Steve shares a bold blueprint for navigating AI, fostering “career security,” and turning today's workplace challenges into tomorrow's breakthrough opportunities. Steve and Nicole challenge the status quo in how leaders approach AI, talent development, and organizational design. From leveraging AI to unleash human potential (not just cut costs), to building learning-centric cultures that attract and retain top talent—even in a world of short tenures and ever-evolving skills—this is essential listening for leaders ready to thrive in the future of work. Episode Timestamps 0:00 – Career Security vs. Job Security 1:40 – The Promise & Pitfalls of AI 4:10 – Asking Better AI Questions 9:24 – Discovering Hidden Talent 10:14 – Work Trends: Change & Upskilling 13:43 – AI Case Study: Prudential's Approach 16:07 – Rethinking Retention 21:13 – Learning Over Tenure 23:46 – Companies as Learning Hubs 31:14 – Growth Through New Challenges 34:09 – Embracing Experimentation 36:14 – Adaptability & Pandemic Lessons 41:13 – The Human Side of Tech 42:00 – Action Steps for Leaders 10 Key Takeaways Career Security Beats Job Security: The modern workforce values opportunities for growth over the false promise of long-term employment. Leaders that invest in employee learning build true loyalty and adaptability. AI is More Than Automation: Most companies only use AI to cut costs or replace jobs. Its real power lies in redefining work, solving new problems, and unlocking human creativity. Ask the Right Questions: “How can we use AI to rethink our work altogether?” opens far more potential than “How do we do this same process faster?” Hidden Talent Is Everywhere: Most organizations don't know the full extent of their people's skills. AI can help surface and map internal capabilities, opening up new pathways for growth and engagement. Experimentation Over Benchmarks: There are no established playbooks for this new era. Leading organizations experiment constantly—and learn quickly from the results. Retention is Out, “Returnship” is In: Rather than focusing on keeping people forever, forward-thinking companies build relationships that welcome alumni back and track who returns and why. Hire for Learning Agility: Technical skills expire fast; the ability to learn quickly is now the most sought-after trait in hiring and promotion. Break the Boxes: Job titles and prior roles excessively limit talent. When employees' true capabilities are surfaced, internal mobility and innovation soar. The Joy of Newness: Growth, engagement, and breakthrough innovation come from giving employees new challenges—even if they stretch comfort zones (and tenures are short). Reclaiming the Human Side of Tech: Leaders should use AI and digital tools to create more meaningful, joyful work experiences—not just greater efficiency. Ready to future-proof your organization? Dive in, get inspired, and take action. Episode Resources: https://leadersoftransformation.com/podcast/business/544-unlocking-human-potential-with-ai-steve-cadigan Check out our complete library of episodes and other leadership resources here: https://leadersoftransformation.com ________
Stay interviews go beyond job satisfaction surveys — they uncover why employees stick around, what frustrates them, and what might send them looking elsewhere. Carlyne Ervin, SHRM-CP and VP of HR at Chrysalis, a nonprofit removing barriers to work, joins host Monique Akanbi, SHRM-CP, to share how HR can make these proactive conversations meaningful to minimize the high expense of turnover. She also explains how to spot hidden red flags and turn insights into actions that keep your top talent engaged and committed before it's too late — and you're saying goodbye at the exit interview. This podcast is approved for .5 PDCs toward SHRM-CP and SHRM-SCP recertification. Listen to the complete episode to get your activity ID at the end. ID expires October 1, 2026. Subscribe to Honest HR to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM's all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Indie Game Movement - The podcast about the business and marketing of indie games.
Puzzles aren't just a design choice — they're a powerful driver of player retention. When done well, they keep players engaged, build trust, and create momentum. When done poorly, they frustrate players and cut your game's lifespan short. In this episode, we dig into how puzzle design shapes retention through interesting narrative adventures and experimental exploration that turns puzzles into assets that serve your players in meaningful ways. Episode Shownotes Link:
Strong communication before, during and after a season helps identify problems early, manage expectations and build the kind of loyalty that keeps Workampers coming back.
When you have doubts... David Sparks takes the leap in his career, despite having no safety net.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations
Retention is about relationships. But most donor communications either feel too rushed or too robotic. This session is about doing things differently with the power of AI, done responsibly.We're sitting down with three organizations that are using AI to help them show up better for their donors: writing magnetic messaging, personalizing with care + actually deepen connection. We'll talk about how they're saving time, scaling touchpoints, and staying true to their voice along the way.You'll hear the tools they're using, the prompts that are working, and where they've drawn the line on what not to automate. It's real talk on using AI to build trust… not just create more output.Episode HighlightsRetention as a Love Language (05:14)Building Lasting Relationships with Donors (10:38)Using AI to Build Trust (15:54)Ethics in Storytelling and Communication (21:23)Practical Tools and Workflows for Retention (33:36)Episode Shownotes: www.weareforgood.com/episode/649ImpactUp: PAUSE is here
Scaling your business isn't about closing more deals—it's about building the right foundation. In this episode, Dan Rochon reveals the two non-negotiables every entrepreneur must master: generating quality leads and recruiting top talent. You'll learn why most leaders get hiring wrong 90% of the time, the real reasons talented people join and stay with a team, and how to use teaching as a leadership tool to attract ambitious, loyal professionals.What you'll learn in this episode:Why every business eventually hits a “growth ceiling”The 3 biggest challenges owners face: not enough business, not the right people, or struggling to retain talentWhy you should spend daily time on lead generation and weekly time on recruitingHow teaching and sharing knowledge builds authority and attracts high performersThe “commit or quit” mindset for leadership and business growthWhy the first 90 days of hiring predict long-term retention
Everyone tells you to niche down. And for good reason, niching gives you leverage. It accelerates authority, simplifies marketing, raises prices, and builds trust faster. But here's what most agency owners don't realize: niching also raises the stakes. When you plant your flag in a vertical, you're no longer one of many. You become the [...] The post Why Retention is the Secret to Winning Your Agency's Niche appeared first on Seven Figure Agency.
Transform My Dance Studio – The Podcast For Dance Studio Owners
In this solo episode of the Transform My Dance Studio Podcast, host Olivia Mode-Cater reveals why most studios lose nearly half of their students every year—and how the top-performing studios break the cycle with retention strategies that actually work. Drawing lessons from gyms, preschools, and Inner Circle members, Olivia shares practical, real-world tactics that you can apply immediately to stop “leaky bucket syndrome” and grow with confidence. Whether you've been stuck on the enrollment hamster wheel or scrambling to re-recruit at recital time, this episode will challenge you to rethink your retention and give you simple, doable steps to keep more students for the long haul. What You'll Learn: Why focusing only on new enrollments creates “leaky bucket syndrome” Retention secrets borrowed from gyms and fitness studios The surprising role preschools and childcare centers can play in your retention strategy How to use newsletters, milestone celebrations, and theme months to boost loyalty Why your onboarding system matters more than your trial week The “plus-one / minus-one” scorecard every parent keeps in their head How to track retention month-to-month to spot patterns before it's too late Examples of Inner Circle studios crushing retention with creative ideas Why small, doable actions matter more than grand plans The one next step you should take today to strengthen your studio's future Join our growing community of people just like you inside our free Facebook group. Click here to join!
Democrats say Pennsylvania’s richest man is trying to buy the outcome of the state’s Supreme Court retention race this year. A judge has added Pennsylvania to a lawsuit over the Trump administration’s demand for personal information about food-stamp recipients. A new passenger bridge planned for Lancaster's Amtrak station is part of a five-year plan for improving Pennsylvania's railroads. The state Department of Transportation is updating the plan to identify needs for both freight and passenger rail projects across the state. WellSpan Health is hosting a week-long blood drive to honor the three Northern York County Regional Police officers killed in a September 17th shooting - as well as two officers who were injured. Pennsylvania health policy experts and disability advocates are worried about fallout from the Trump administration’s 2025 Budget Reconciliation Act. It includes major changes and cuts to programs which help vulnerable populations. Public media's federal funding has been revoked. Your support is now more vital than ever. Help power the independent journalism and trusted programming you find on WITF by making a gift of support now at www.witf.org/givenow.Support WITF: https://www.witf.org/support/give-now/See omnystudio.com/listener for privacy information.
This week on the Profit Lifestyle Podcast, Scott Carpenter sits down with Angela Juliet Fornick Rossi and Michelle McKee, founders of Premier Functional Medicine.
Send us a textIn this episode, Todd and Jen tackle one of the biggest challenges salon owners face: staff retention. Instead of relying on non-compete agreements or fear-based policies, they share practical, proven strategies for building a culture where stylists genuinely want to stay. From career growth opportunities to education, mentorship, and financial transparency, you'll hear exactly what's worked at Hello Hair Co.—and how you can apply it in your own salon.What you'll learn:Retention starts with culture and leadership, not contractsDefine retention success as 5–10 years with your teamStylists leave when they see no path for growth or opportunityOne-on-one mentorship unlocks motivation and hidden talentsEducation should be baked into your salon's daily cultureInvest in peer-led classes, curated outside educators, and team outingsCelebrate staff growth beyond KPIs—focus on human valueTransparency around money builds trust and loyaltyRecruiting requires adapting to what new grads want todayFreedom doesn't have to mean isolation—community mattersEpisode Timestamps[00:00] – Introduction + why non-competes fail[00:02] – Opening takes: profit myths & favorite styles from the past[00:07] – Strangest client requests we've ever had[00:12] – Defining staff retention: why 5–10 years is the goal[00:15] – Why stylists leave: lack of growth and opportunity[00:18] – How to create real growth paths inside your salon[00:20] – Battling the “booth rental is the only path” mindset[00:23] – One-on-ones & individualized goal-setting[00:25] – Spotting hidden talents and pushing people into growth[00:28] – Why levels and titles don't matter—price points do[00:30] – Making education part of your culture (daily + curated)[00:33] – Staff-led classes and peer-to-peer education[00:35] – Investing in outside educators (the right way)[00:36] – Team outings via education + culture building[00:37] – Recognition and celebrating growth the right way[00:39] – Recruiting: what new grads actually want in 2025[00:42] – Why freedom turns into isolation for many stylists[00:43] – Positioning your salon as a growth environment[00:44] – Transparency around money and profit[00:46] – Closing thoughts Links and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website
Employee recognition might sound obvious, but why do so many leaders miss it in practice? Dr. Bob Nelson joins Sarah Lockwood to explains why low-cost recognition ideas often matter more than paychecks or perks when it comes to real employee motivation. How do you create loyalty from day one with a new hire? What's the difference between a generic end-of-year award and genuine recognition that lands in the moment? And how can asking employees for their ideas spark both engagement and business growth? Dr. Nelson brings decades of research and real-world examples to these questions, offering workplace culture tips that work whether you're leading a small team or a global workforce. He shows that recognition doesn't have to be expensive, but it does have to feel thoughtful and consistent if you want it to change company culture. This episode reminds us that company culture is built in the small choices leaders make each day to notice, acknowledge, and value the people doing the work. Episode Breakdown: 00:00 Why Employee Recognition Matters 01:52 Common Misconceptions About Recognition 04:07 Onboarding Tips That Build Loyalty 05:52 How Employees Want to Be Recognized 07:45 Low-Cost Recognition Ideas That Work 09:07 Involving Employees in Decision-Making 10:02 Real Examples of Employee Ideas Driving Growth 14:06 The Role of Leadership in Company Culture 16:10 Recognition for Remote and Global Teams 21:28 Continuous Development and Retention Connect with Dr. Bob Nelson: Visit Dr. Bob Nelson's Website Connect with Sarah Lockwood: Visit HiveCast Connect with Sarah on LinkedIn Connect with The Conscious Entrepreneur: The Conscious Entrepreneur Follow The Conscious Entrepreneur on LinkedIn Follow The Conscious Entrepreneur on Instagram Subscribe to The Conscious Entrepreneur on YouTube HiveCast.fm is a proud sponsor of The Conscious Entrepreneur Podcast. Podcast production and show notes provided by HiveCast.fm
Retention isn't just about keeping people on autopay—it's about building relationships that make members want to stay.Welcome to Gym Marketing Made Simple, the podcast built for boutique gym owners who want to bring in more members and increase revenue without taking on the full-time job of being a marketer.Episode HighlightsThis episode takes a hard look at retention and long-term marketing — two areas that make or break a gym's growth from why a dedicated retention specialist matters, to the role of accountability and the realities of paid marketing, we break down what it really takes to run a gym that grows steadily without constant stress.Key TakeawaysWhy member churn is unavoidable, but manageable when processes are in place.The power of reaching out to members who haven't shown up in 8 days.How a clear onboarding process sets the tone for long-term success.Why accountability and coaching keep members coming back.The real numbers behind paid marketing and why franchises spend big on it.Why organic growth alone isn't enough in today's competitive market.How to adopt a long-term marketing mindset for sustainable growth.Episode Chapters00:00 Intro00:05 Retention Strategies for Gym Owners05:24 The Role of Accountability in Retention07:48 The Importance of Long-Term Marketing Strategies11:44 Challenges of Organic Growth in Modern Gyms13:08 The Role of Mentor Companies and Paid Marketing14:25 The Need for Continuous Improvement and ScalingCall to ActionIf this episode got you thinking about how to strengthen retention or scale your marketing, hit follow so you never miss future conversations designed to help your gym grow. Share this with another gym owner who needs to hear it —you'll be helping them and strengthening the industry.Supporting Information
Subscribe to DTC Newsletter - https://dtcnews.link/signupOn this episode, we speak with Boone & Ben, co‑founders of Highland Style Co., a clean‑ingredient men's grooming brand that grew from kitchen‑experiments to eight figures in revenue. We dig into their growth journey: how they built performance products, retained customers, and scaled unit economics without losing the values that launched them.What you'll learn in this episode:How to validate product performance early via professional channels (barbershops/salons) to build credibility.The importance of embedding unit economics (margins, payback period, LTV/CAC) from day one to ensure scalable growth.Three content pillars that moved the needle for Highland: founder storytelling, expert endorsements, and aspirational user content.Real tactics for retention: packaging, post‑purchase experience, SMS/email flows, and repeat products.Why staying lean in team & operations matters, and how to hire/contract strategically to keep agility.How clean beauty standards (ingredients, packaging) can coexist with performance and profitability.Timestamps00:00 The origins of Highland and solving a personal problem02:00 Early product development and validation with barbershops07:00 Bootstrapping, fundraising, and focus on profitability10:00 Building strong unit economics and targeting 80% margins12:00 Meta ads and founder-led storytelling that drove growth15:00 Evolving content strategy and leveraging industry experts18:00 Scaling to eight figures with only two SKUs21:00 Staying lean with a four-person team and efficient operations25:00 Merging marketing with finance and building a payback workbook28:00 Retention tactics and post-purchase experience31:00 Expanding to Amazon and why it was a growth unlock32:00 Scrappy press tactics and winning grooming awards35:00 Building relationships with creators and affiliate partners36:00 Future goals, brand vision, and plans for expansionHashtags#DTCpodcast #HighlandHair #EcommerceGrowth #Bootstrapping #StartupStory #UnitEconomics #FounderJourney #ContentStrategy #RetentionMarketing #AmazonGrowth #HaircareBrand #DigitalMarketing #BrandBuilding #BusinessPodcast #ScalingBrands Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video
Workplace friendships aren't perks—they're survival gear in a job market built to burn you out. | Subscribe to "The Recruiting Life" newsletter at https://jimstroud.com Learn more about your ad choices. Visit megaphone.fm/adchoices
What keeps great people from leaving? For Roggen Frick, it's all about replacing chaos with predictability. In this episode of People-First Builders, host Fletcher Wimbush sits down with Roggen to explore how structure, consistency, and clear systems create trust, reduce turnover, and build loyalty in the construction industry. Roggen shares practical strategies leaders can use to strengthen retention by setting expectations, creating accountability, and giving teams the stability they need to thrive—even in high-pressure environments. Roggen's journey highlights the shift many leaders must make—from reacting to daily fires to proactively building systems that empower their teams. By focusing on predictability, he demonstrates how leaders can reduce stress, create a healthier work environment, and inspire long-term commitment from employees who feel supported and valued. If you're leading in construction or any people-focused business, this conversation will show you why predictable systems aren't boring—they're the foundation for growth, culture, and keeping your best people.
In this episode, Travis and producer Eric dive into the uncomfortable but crucial world of pricing your services and mastering sales. They discuss real strategies, share personal struggles, and break down Alex Hormozi's now-famous “closed rate pricing gauge cheat sheet.” Whether you're a freelancer, agency owner, or business leader, you'll learn how to stop undercharging for your work, confidently sell your value, and turn price conversations from awkward to awesome. On this episode we talk about: How to use close rates to determine if your prices are too low (or too high) Overcoming anxiety around sales and setting prices for friends, family, and clients Writing scripts and using prep tools (like ChatGPT) to gain confidence before making offers Sales conversation frameworks—discovery, demo, value-building, and closing Actionable advice for firing low-value clients, upselling, and navigating new price points Top 3 Takeaways 1. If your close rate is above 60–80%, you're probably undercharging; double or triple your prices and focus on building real value for the right clients.2. Good sales is about diagnosing problems and becoming a trusted advisor—not just pitching; scripts, discovery, and prep are your friends.3. Retention is easier than acquisition, but honesty and transparency are key when raising prices or letting legacy clients go. Notable Quotes “If you can describe the problem better than they can, people will assume you have the solution.” “Most people aren't paying for a deal—they're paying for results from someone they trust to deliver.” “You're either selling stuff or building stuff. Everything else is noise.” Connect with Travis Chappell: LinkedIn: Travis Chappell on LinkedIn Twitter/X: @travischappell Instagram: @travischappell Website: travischappell.com ✖️✖️✖️✖️
Last week, the NEU proposed that a four day week for teachers should become the standard in schools, allowing teachers to work one day per week from home to help combat workload demands. Is this the solution to the recruitment and retention crisis we've been waiting for? Join Liz, Kate and Rachel as they discuss the positives and pitfalls.
What drives real product growth—launching new features, or helping existing ones land? In this episode of The Effortless Podcast, Dheeraj Pandey and Amit Prakash sit down with Ken Rudin, former Head of Growth at Google, Facebook, Zynga, and ThoughtSpot, to unpack 15 years of lessons at the intersection of analytics and product.Ken shares the story of how a simple nudge doubled Google Search engagement, why retention curves are the truest measure of product–market fit, and how startups should think about growth before and after finding PMF. Along the way, he introduces frameworks like ARIA (Analyze, Reduce, Introduce, Assist) and MUD (Meaningful, Unique, Defensible) to help founders systematize growth instead of chasing hacks.From cross-selling in corner-store SaaS to the surprising power of changing a Google Ads hyphen into a vertical bar, this conversation shows why growth is less about tricks and more about rigorous, creative experimentation.Key Topics & Timestamps00:00 – Introduction: Ken's career journey across Zynga, Facebook, Google, and ThoughtSpot02:00 – The Google “Sports Scores” story: Nudges that doubled engagement08:00 – Launches vs. Landings: Why most features stall without growth focus15:00 – When to invest in growth: Signals post-PMF and small-team leverage22:00 – Corner-store SaaS case study: Cross-sell, pricing insights, and awareness gaps27:00 – Counterintuitive nudges: Google Ads and the “– vs. |” experiment32:00 – Growth as a scientific process: Hypotheses, experiments, and iteration35:00 – Retention curves as PMF: Engagement as the strongest proxy43:00 – Common traps: Acquisition obsession and vanity metrics55:00 – Differentiation with MUD: Meaningful, Unique, Defensible advantages01:03:00 – The ARIA framework: Analyze, Reduce, Introduce, Assist01:10:00 – Fun Q&A: TED Talks, awkwardness, posture, and Peter GabrielGuest:Ken Rudin – Growth and analytics leader with senior roles at Google, Facebook, Zynga, and ThoughtSpot. Advisor to startups on scaling growth and building data-driven teams.Hosts:Amit Prakash – Co-founder and CTO at ThoughtSpot, former engineer at Google AdSense and Microsoft Bing.Follow the Host and Guest:Amit PrakashLinkedIn – https://www.linkedin.com/in/amit-prakash-50719a2/Twitter/X – https://x.com/amitp42Ken RudinLinkedIn – https://www.linkedin.com/in/kenrudin/Share Your ThoughtsHave questions, comments, or ideas for future episodes? Email us at EffortlessPodcastHQ@gmail.comDon't forget to Like, Comment, and Subscribe for more conversations at the intersection of growth, analytics, and innovation.
Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1822: Michael D. Levitt shares practical strategies to strengthen staff retention in unconventional workplaces by fostering trust, offering growth opportunities, and prioritizing well-being, helping leaders create stability even in unpredictable environments. He also outlines key digital marketing tactics, from leveraging analytics to embracing adaptability, so businesses can remain competitive and build stronger connections with their audiences. Read along with the original article(s) here: https://www.breakfastleadership.com/blog/improving-staff-retention-in-unusual-work-environments AND https://www.breakfastleadership.com/blog/5-ways-to-maximize-your-digital-marketing-and-stay-ahead-of-the-game Quotes to ponder: "Retention is not simply about keeping people on the payroll, it's about creating an environment where they want to stay." "The digital landscape is always changing, but if you're adaptive, you can stay relevant and visible to your customers." "When leaders show genuine concern for the well-being of their employees, loyalty and commitment follow naturally." Learn more about your ad choices. Visit megaphone.fm/adchoices
This week, the Dental Amigos welcome Diwakar Sinha, founder, CEO, and healthcare finance strategist at Polaris Healthcare Partners. With over two decades of experience in dental sales and acquisitions, practice growth, and capital sourcing, Diwakar brings deep insight into the evolving landscape of group dentistry. In this episode, Diwakar shares his journey from traditional banking to strategic consulting and explores how younger dentists and multi-practice owners can scale responsibly, retain associates through equity partnerships, and navigate middle-market lending without defaulting to DSO sales. To learn more about Diwakar and Polaris Healthcare Partners, visit polarishealthcarepartners.com or reach out to him directly at diwakar@polarishealthcarepartners.com. Listeners who want to reach Paul can do so at Paul@DentalNachos.com and those who want to reach Rob can do so at Rob@RMontgomery-law.com.
Instagram, TikTok, Blog, Podcast, or YouTube. It doesn't matter. Your introduction makes or breaks your content—plain and simple. Today, I'm walking you through how to craft an intro that hooks people, builds trust, and points them toward your offer. I'll share the format I use across blogs, podcasts, and even social media captions to keep people engaged. Plus, I'll give you my favorite SEO hack to make sure your content gets found. Don't miss this one—it'll help you upgrade your intros and retention for-eva! Learn how to craft content that converts- from start to finish WITH professional help inside of the Simple SEO Framework & Group Coaching Program. Get the Keyword Research Kickstart- Cut ALL the fluff and Learn how to use Ubersuggest the easiest and most effective way possible- in less than an hour! Free training: Learn how to get 300X More Website Traffic in a Year in 3 Simple Steps Email info@faithhanan.com
Most entrepreneurs get stuck competing on price.But real growth comes from building around value, purpose, and a formula you can repeat.In this episode, Neil Twa sits down with Solomon Thimothy, founder of OneIMS and co-founder of Clickx, to break down his Growth Formula: a simple framework built on acquisition and retention. Solomon shares how he pivoted from building websites to running a 17-year growth agency, why businesses should stop treating leads as commodities, and how consistent execution creates predictable results. In This Episode, We Cover:✅ Why competing on price kills long-term growth✅ The Growth Formula: acquisition + retention explained✅ How to capture bottom-of-funnel demand before creating new demand✅ The role of retention, nurturing, and automation in scaling✅ Why execution matters more than perfection (with Elon Musk as an example)✅ How Solomon pivoted from “pretty websites” to measurable growth
In this special solo episode of Retention Chronicles, your host gets cozy on the couch to share some exciting updates. After a brief podcast pause, the show is back with a fresh direction, more solo episodes, and a big personal milestone: the launch of Haven Nova Swim, a revolutionary swimwear brand featuring a swimsuit you can wear 96 different ways!