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In this episode, I dive into one of the toughest aspects of running a membership business: spotting the signs that someone is about to leave your membership.I discuss the clear and subtle warning signals you need to watch for and share practical strategies you can use to proactively re-engage at-risk members before it's too late.From leveraging technology to understanding behavioral patterns and key milestones, I aim to give you actionable steps to strengthen your retention strategy and keep your community thriving.In this episode:What are the warning signs that indicate a member might be at risk of cancelling their membership?How can you use technology and data to identify members who are becoming disengaged?What are the common “off ramps” or critical moments when cancellations are most likely to occur—and how can you address them?Which proactive steps can you take to re-engage at-risk members and boost your overall retention rates?Key Quotes & Takeaways:"If someone has come and said, I think I might need to go, the worst thing you can do is ignore it or dismiss it, or treat it with hostility. Even if their specific issue can't be fixed overnight. Just taking the time to listen, to respond quickly and with care can be the difference between them leaving or deciding to stick around a little longer." "Technology can help you to flag these things. Some software and plugins will have reporting features that will show you when someone last logged in. Some learning management systems will actually show you how long since someone completed at a lesson. You can use tools like WP Fusion, which is fantastic in enabling you to not only add tags to members that haven't logged in for a while, but also let you add a tag when someone completes a lesson or views a piece of content.""But if you can reach out with something personal and supportive that can make the difference. Remind them that you're there. Remind them that you have resources, you have tools, you are a support service that you can help them out.""Retention in memberships is not just about reacting when someone hits the cancellation button. Often when someone's hitting cancel, it's already too late. Retention is all about being proactive, having your eyes open, having your finger on the pulse, knowing what to look for and taking small but meaningful steps to re engage those members before it's too late."Thank You For ListeningWe really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show. They're extremely helpful when it comes to reaching our audience and we read each and every one personally!Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.
#639 Ever wonder how to turn your network and podcast appearances into a thriving, seven-figure community business? In this episode, host Brien Gearin sits down with Dustin Riechmann — founder of 7-Figure Leap — to uncover how he helps mission-driven entrepreneurs grow seven-figure brands by leveraging storytelling, podcast guesting, and authentic relationship building. Dustin shares his incredible journey from 17 years as a traffic engineer to creating Fire Creek Snacks, and ultimately building a multi-million-dollar coaching and community business. He dives into his 5P framework for profitable podcast guesting, the secrets behind launching and scaling communities that actually thrive, and how to create masterminds that foster deep connection and retention. If you've ever wanted to turn your relationships into real revenue, this episode is packed with actionable wisdom! What we discuss with Dustin: + Dustin's journey from engineer to entrepreneur + Launching and growing Fire Creek Snacks + The 5P framework for podcast guesting success + Turning guesting into profitable relationships + Building and scaling a thriving community + Importance of clarity, confidence, and connection + Cohort-based community growth model + Retention strategies and one-to-one connection program + Transitioning from accelerator to mastermind + Behind-the-scenes look at team structure and operations Thank you, Dustin! Check out 7-Figure Leap at 7FigureLeap.com. Get The Premium Podcast Guesting Playbook. Follow Dustin on LinkedIn. To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices
Listen, take notes and do this immediately to stay in-tune with your members and have a better chance at landing local B2B collabs. —-------------------------------------------------------------------------------------------------------------I solve problems in your business and make you more money. Guaranteed. For over a decade I've been working with gym owners (via one-on-one consulting) to help create tailored solutions to solve their business problems, engineer the game plan and empower them to execute the strategy.Stop wishing your business problems are going to magically go away. Invest in your business and let me solve your problems and optimize your business fast and efficiently. We'll work together daily/weekly, with a monthly call until the problem is solved and then I want you to fire me. Because this is YOUR business, I'm just here to solve a specific problem and then get out of your way.Learn more about what it's like for us to work together.—-------------------------------------------------------------------------------------------------------------Want to increase your business IQ by 100x for only $50? Get enrolled in Microgym University - the only online business school that teaches you the best practices and business frameworks from some of the most successful brands in our industry and then lets you decide which ones to install in your business.New courses are added every month. www.microgymuniversity.com —-------------------------------------------------------------------------------------------------------------Need help leasing or buying a building?I created the Gym Real Estate Company so that gym owners had someone who could go beyond the duties of a typical real estate broker and actually advise them on business aspects as they relate to site selection, market location fit, operational capacity, facility layout, pre-sell marketing, and more.If you're looking for help with your next lease or if you want us to help you along the journey of buying a building - head over to www.gymrealestate.co and book a Discovery Call.—--------------------------------------------------------------------------------------------------------------
October burnout is real, and the first 90 days are critical for new hires. Don't leave retention to chance. In this second rapid-fire episode, Dr. Janet Pilcher shares three intentional executive actions to help leaders secure their best people and create a culture where staff want to stay.Recommended Resources: Retain New Hires with 30- and 90-Day Conversations, Studer Education 30/90-day Conversation Guide, Create Connections Through RoundingLearn more about and register for DHP Hemet: https://studereducation.com/dhp-hemet-2025/Follow Host Dr. Janet Pilcher on LinkedIn: https://www.linkedin.com/in/janetpilcher/
Construction veteran and certified polyvagal professional Josh Durham returns to explore “embodied safety” — a whole-person approach that connects physical, psychological, and physiological safety. He and host Brandon Laws discuss why practices beat policies, how simple sensory cues (calm voice, clear signage, clean spaces, brief breathing drills) help teams operate in a focused “play zone,” and practical steps leaders can use to build respectful worksites that improve retention, decision-making, and outcomes. Key Timestamps 00:00 — Welcome & sponsor; why embodied safety matters beyond “hard hats and harnesses.” 02:20 — Defining embodied safety: physical, psychological, and physiological components. 03:50 — Industry context: advances in physical safety, rise of mental health focus, and the “leading-edge” physiological piece. 04:55 — A pivotal harassment incident: why leaders must assume unseen risks exist on every site. 06:40 — The “hidden staircase”: universal human drivers—survive, belong, become. 08:10 — Leading individuals at scale: meeting core needs and empowering “ambassadors.” 10:05 — Practices vs. policies: proactive habits that build trust, health, and productivity. 12:00 — Implementing respectful worksite programs (Green Dot/Rise Up), aligning physical safety, and physiological cues. 13:10 — Start with a real “why,” expect resistance, recruit influential change ambassadors, iterate openly. 15:30 — Overcoming “HR fluff” perceptions; tying respectful work to productivity, quality, safety, profits, and retention. 17:10 — The change curve: guiding people from shock/denial to curiosity and commitment. 19:30 — Polyvagal basics: the vagus nerve as the body's safety signal network. 21:20 — From fight/flight/freeze to the “play zone”: operating in an activated-but-safe state. 24:40 — Practical cues leaders can use: calm tone, visual grounding, clean/organized spaces, belonging at first contact. 26:10 — Breathing as the controllable lever of the autonomic nervous system; simple stretches and breath work. 30:10 — Retention, productivity, legal and injury risks when safety isn't embodied. 32:30 — Respect as default: people bring invisible burdens through the gate every day. 35:00 — First steps: clarify your “why,” name bad habits, identify change ambassadors, and frame a simple plan. 36:30 — Resources and contact; closing. A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders. About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more [https://www.xeniumhr.com/] Connect with Brandon Laws: LinkedIn [https://www.linkedin.com/in/lawsbrandon] Instagram [https://www.instagram.com/lawsbrandon] About [https://xeniumhr.com/about-xenium/meet-the-team/brandon-laws] Connect with Xenium HR: Website [https://xeniumhr.com/] LinkedIn [https://www.linkedin.com/company/xenium-hr] Facebook [https://www.facebook.com/XeniumHR] Twitter [https://twitter.com/XeniumHR] Instagram [https://www.instagram.com/xeniumhr] YouTube [https://www.youtube.com/user/XeniumHR
Most people start fitness strong and fall off. Mike Laird—coach, former director at a top global fitness company, cancer survivor, and mentor to six-figure trainers—breaks down why retention collapses and how to build systems that last. We get real about motivation vs. action, the “all-or-nothing” trap, social media noise, and the leadership skills that keep both clients and coaches engaged. If you lead a team, run a gym, or just want health that sticks, this conversation gives you a direct playbook for consistency, communication, and balance that works on the gym floor and in business. About the Guest : Mike Laird is an operations-minded health and business coach, lifelong athlete with a baseball background, and a family-first leader. He's helped dozens of trainers build sustainable six-figure practices and rebuilt his own life after a rare, life-threatening cancer—proving that discipline plus perspective beats hustle-and-burnout culture. Key Takeaways: Retention fails when we do “too much, too fast”; sustainable change needs a paced entry and clear steps. Action precedes motivation. Small, repeatable actions create the momentum most people wait for. The “all-or-nothing” narrative is a myth; fit the program around your life, not your life into a program. Social media “influencer” advice often causes paralysis by analysis; most of it isn't built for 99% of people. Trainers burn out when they're thrown in without development; business skills and people skills are trainable. Leaders who know their people—their goals, personality types, and communication styles—keep teams engaged longer. Relationship building and a nurtured lead book beat quick wins; systems matter more than streaks. Balance isn't a luxury; it's a retention strategy—for clients, coaches, and executives. Freedom after crisis looks like presence and priorities; loosen the calendar when it serves the mission. Stack good days. Consistency, not perfection, compounds in health, business, and life. Connect with the Guest Instagram: https://www.instagram.com/axisperformancetx/ Want to be a guest on Healthy Mind, Healthy Life? DM on PM - Send me a message on PodMatch DM Me Here: https://www.podmatch.com/hostdetailpreview/avik Disclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer. Healthy Mind By Avik™️ is a global platform redefining mental health as a necessity, not a luxury. Born during the pandemic, it's become a sanctuary for healing, growth, and mindful living. Hosted by Avik Chakraborty—storyteller, survivor, wellness advocate—this channel shares powerful podcasts and soul-nurturing conversations on: • Mental Health & Emotional Well-being• Mindfulness & Spiritual Growth• Holistic Healing & Conscious Living• Trauma Recovery & Self-Empowerment With over 4,400+ episodes and 168.4K+ global listeners, join us as we unite voices, break stigma, and build a world where every story matters. Subscribe and be part of this healing journey. ContactBrand: Healthy Mind By Avik™Email: join@healthymindbyavik.com | podcast@healthymindbyavik.comWebsite: www.healthymindbyavik.comBased in: India & USA Open to collaborations, guest appearances, coaching, and strategic partnerships. Let's connect to create a ripple effect of positivity. CHECK PODCAST SHOWS & BE A GUEST:Listen our 17 Podcast Shows Here: https://www.podbean.com/podcast-network/healthymindbyavikBe a guest on our other shows: https://www.healthymindbyavik.com/beaguestVideo Testimonial: https://www.healthymindbyavik.com/testimonialsJoin Our Guest & Listener Community: https://nas.io/healthymindSubscribe To Newsletter: https://healthymindbyavik.substack.com/ OUR SERVICESBusiness Podcast Management - https://ourofferings.healthymindbyavik.com/corporatepodcasting/Individual Podcast Management - https://ourofferings.healthymindbyavik.com/Podcasting/Share Your Story With World - https://ourofferings.healthymindbyavik.com/shareyourstory STAY TUNED AND FOLLOW US!Medium - https://medium.com/@contentbyavikYouTube - https://www.youtube.com/@healthymindbyavikInstagram - https://www.instagram.com/healthyminds.pod/Facebook - https://www.facebook.com/podcast.healthymindLinkedin Page - https://www.linkedin.com/company/healthymindbyavikLinkedIn - https://www.linkedin.com/in/avikchakrabortypodcaster/Twitter - https://twitter.com/podhealthclubPinterest - https://www.pinterest.com/Avikpodhealth/ SHARE YOUR REVIEWShare your Google Review - https://www.podpage.com/bizblend/reviews/new/Share a video Testimonial and it will be displayed on our website - https://famewall.healthymindbyavik.com/ Because every story matters and yours could be the one that lights the way! #podmatch #healthymind #healthymindbyavik #wellness #HealthyMindByAvik #MentalHealthAwareness#comedypodcast #truecrimepodcast #historypodcast, #startupspodcast #podcasthost #podcasttips, #podcaststudio #podcastseries #podcastformentalhealth #podcastforentrepreneurs, #podcastformoms #femalepodcasters, #podcastcommunity #podcastgoals #podcastrecommendations #bestpodcast, #podcastlovers, #podcastersofinstagram #newpodcastalert #podcast #podcasting #podcastlife #podcasts #spotifypodcast #applepodcasts #podbean #podcastcommunity #podcastgoals #bestpodcast #podcastlovers #podcasthost #podcastseries #podcastforspeakers#StorytellingAsMedicine #PodcastLife #PersonalDevelopment #ConsciousLiving #GrowthMindset #MindfulnessMatters #VoicesOfUnity #InspirationDaily #podcast #podcasting #podcaster #podcastlife #podcastlove #podcastshow #podcastcommunity #newpodcast #podcastaddict #podcasthost #podcastepisode #podcastinglife #podrecommendation #wellnesspodcast #healthpodcast #mentalhealthpodcast #wellbeing #selfcare #mentalhealth #mindfulness #healthandwellness #wellnessjourney #mentalhealthmatters #mentalhealthawareness #healthandwellnesspodcast #fyp #foryou #foryoupage #viral #trending #tiktok #tiktokviral #explore #trendingvideo #youtube #motivation #inspiration #positivity #mindset #selflove #success
Buying a business is one thing—but knowing how to actually grow it is where the real challenge (and opportunity) begins. In this episode, Jaryd Krause chats with Matthew Person, a corporate strategist, investor, and M&A expert who’s mastered the art of scaling through acquisition. With experience across investment banking, corporate development, and private equity, Matthew knows what it takes to turn good businesses into great ones. He’s the mind behind the Square Management System, a framework built to help entrepreneurs align culture, structure, and strategy so growth happens seamlessly—not chaotically. In this episode, you’ll learn: ✔️ Why understanding customer lifetime value is more important than acquisition cost✔️ How pricing and packaging decisions influence business scalability✔️ What makes the Square Management System a powerful tool for growth✔️ The critical role of cultural fit in M&A integration✔️ How to manage different revenue types and their impact on valuation✔️ Why boring businesses often yield the best returns✔️ The common integration challenges—and how to plan for them✔️ What successful portfolio builders do differently from the rest Jaryd and Matthew break down the real drivers of business success, from understanding customer lifetime value and pricing strategy to building systems that make integration smooth and scalable. Whether you’re eyeing your first acquisition or managing a growing portfolio, this episode shows you how to scale smarter, not harder.
Why isn't CRM a bigger conversation for practices in 2025? Many owners aren't tracking the right numbers, so they can't see the gap they're leaving without one.Here's the reality: most med spas convert only 20-30% of patients. With a focused sales strategy and the right CRM, that number can climb to 70-80%, tripling revenue from the same leads.A CRM puts all your leads—from social, email, website forms, and phone—into one place and shows exactly where they are in the pipeline. Jared explains the two KPIs every practice should measure: conversion from lead to consult and consult to patient.A CRM is your secret sauce for acquisition, retention, and everything in between, and the glue that holds marketing, sales, and service delivery together. Jared and Robin share why sales are worth the investment, how to track ROI, and how automations free your team to focus on what really matters.About Jared RohrerCEO, Aesthetic ConversionJared Rohrer is the CEO of Aesthetic Conversion, a web agency that specializes in serving the medspa and plastic surgery community. With seven years of experience in the industry, Jared has become a recognized thought leader in the field, regularly speaking at conferences such as Beauty Through Science and Aesthetic Next. He is also a Key Opinion Leader for Galderma and Revision Skincare, companies known for their innovative and effective aesthetic products.Connect with Jared on LinkedInLearn more about Aesthetic ConversionListen to Aesthetic Conversion's podcast, The Patient Magnet PodcastGuestJared Rohrer, CEOAesthetic ConversionHostRobin Ntoh, VP of AestheticsNextechPresented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.Let's embark on this transformative journey together where beauty meets business.About NextechIndustry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ Follow Nextech on Instagram @nextechglowAesthetically Speaking is a production of The Axis: theaxis.io Theme music: I've Had Enough, Snake City
Stacey Gelber, VP of Human Resources at Blaze Pizza, joins hosts Paul Barron and Cherryh Cansler live from the Fast Casual Executive Summit to discuss the evolving challenges of building teams in today's restaurant industry. With 270 locations across three countries, Blaze is navigating the complexities of a multigenerational workforce dominated by Gen Z employees who demand work-life balance, mental health support, and authentic culture. Gelber shares how Blaze is revolutionizing training with microlearning modules, leveraging TikTok for recruitment, and opening "Ignite by Blaze"—an innovation incubator restaurant. From managing vocal Gen Z staff to scaling culture across hundreds of franchises, this conversation reveals the HR strategies that are shaping the future of fast-casual dining.#FastCasualNation #BlazePizza #RestaurantHRGet Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory
In this Roofing Road Trips®, Megan Ellsworth sits down with Mindy Dahlquist of TRA Snow and Sun and Nick Zavala of American Home Contractors to talk about the unique considerations of working with Tesla Solar Shingles. The conversation covers how snow retention comes into play with solar roofing, the role of the Faux Mount Panel and what contractors need to know about balancing installation, performance and safety. Listeners will gain insights into how new products are being applied in the field and what to watch for as solar roofing grows in popularity. Learn more at RoofersCoffeeShop.com! https://www.rooferscoffeeshop.com/ Are you a contractor looking for resources? Become an R-Club Member today! https://www.rooferscoffeeshop.com/rcs-club-sign-up Sign up for the Week in Roofing! https://www.rooferscoffeeshop.com/sign-up Follow Us! https://www.facebook.com/rooferscoffeeshop/ https://www.linkedin.com/company/rooferscoffeeshop-com https://x.com/RoofCoffeeShop https://www.instagram.com/rooferscoffeeshop/ https://www.youtube.com/channel/UCAQTC5U3FL9M-_wcRiEEyvw https://www.pinterest.com/rcscom/ https://www.tiktok.com/@rooferscoffeeshop https://www.rooferscoffeeshop.com/rss #TRASnowandSun #Trasnowandsun #RoofersCoffeeShop #MetalCoffeeShop #AskARoofer #CoatingsCoffeeShop #RoofingProfessionals #RoofingContractors #RoofingIndustry
In this episode of the Sports Tech Allstars Podcast, we present Matt Virtue, Founder & CEO of Rival.In this conversation, Matt discusses Rival's mission to create interactive gaming experiences that engage sports fans in a meaningful way. He explains how Rival combines gaming with sports IP to foster community and enhance fan engagement. The discussion covers the importance of gaming in reaching diverse audiences, the success stories of partnerships with organizations like the Detroit Pistons and New Balance, and the future of digital engagement in sports. Matt emphasizes the need for sports organizations to adapt to the evolving landscape and leverage technology to connect with fans effectively.TakeawaysRival aims to create interactive experiences for sports fans.The gaming industry has a median age of 35.5 years, indicating a broad audience.Engagement through gaming is essential for reaching younger demographics.Rival's platform allows for community building among fans.Success stories from partners like the Detroit Pistons highlight the effectiveness of Rival's approach.Retention rates of 93% indicate strong user engagement on the platform.The future of sports engagement lies in digital ecosystems and personalized experiences.Rival is focused on creating long-term relationships with fans through gaming.The integration of AI and digital tools will enhance fan engagement opportunities.To learn more, visit: https://www.rivalx.com/ Get in touch with Matthew Virtue at: linkedin.com/in/matt-virtue-8799a024Hosted by Rohn Malhotra from SportsTechX - Leading source of Investment and Innovation insights in sports. Download the latest Industry Reports here: https://intelligence.sportstechx.com/ Sign Up for the Sports Tech Weekly Newsletter for more news, features & insights on Sports Tech: https://newsletter.sportstechx.com/Chapters00:00 Introduction 02:47 Creating Interactive Experiences in Sports07:01 Role of Gaming in Fan Engagement12:41 Building Loyalty Through Gaming Experiences16:33 Success Stories: Detroit Pistons and New Balance22:09 Future of Sports Engagement and Monetization30:26 Growth and Opportunities for Rival
Although the last several years have seen many efforts to increase the sustainability of equine practice, many veterinarians in the trenches are not feeling much change. Read the full article at https://equimanagement.com/industry/tides-of-change-equine-veterinarian-retention/.
OverviewWhat happens when regulation collides with game design? In this episode, I sit down with industry veteran Oscar Clark to unpack the EU's proposed changes around virtual currency, the ethics of monetization, and why “finding the fun” is still the core of building sustainable games. From self-regulation to skill-mapping the next generation of developers, this conversation goes deep into the business of games and the future of LiveOps.Episode Highlights Why current EU regulations on virtual currency could unintentionally harm indie developers while missing the real issues The nuance of FOMO, scarcity, and seasonal content—when it drives engagement vs. when it becomes exploitative Lessons from history: how Battlefront II's monetization backlash should have been a wake-up call for the industr The need for skills mapping and career development frameworks to help juniors grow into seniors—and why games lag behind other industries How LiveOps and retention loops (like soap opera-style storytelling) keep players coming back for years Oscar's journey from GDC talks to his new LiveOps strategy platform, Arcanics, and how it aims to make sustainable operations accessible to all studiosWhy It MattersFor industry professionals, this episode offers a clear-eyed look at the tension between regulation, monetization, and player trust. You'll walk away with practical insights into LiveOps best practices, the importance of designing around player value rather than revenue, and a framework for thinking about career development in gaming. Whether you're running a AAA franchise or bootstrapping an indie project, the lessons here point to one truth: sustainable growth comes from finding the fun and retaining players long-term.About the GuestOscar Clark is the co-founder of Arcanics, a newly funded LiveOps strategy platform. A 30-year industry veteran, Oscar has written multiple books including Games as a Service and Playing with Balance. He is a frequent speaker at GDC and global gaming conferences, known for blending practical LiveOps experience with big-picture industry insight.Next Steps
Getting new donors feels exciting, new names, new gifts, fresh energy. But if you can't keep them, you're stuck on the hamster wheel. In this episode, I talk about the retention wall, why most nonprofits struggle to keep donors giving year after year, and how to fix it. We'll unpack why first-time donors ghost you, what for-profit brands get right about loyalty, and the exact mindset + strategy shifts you need to turn one-time givers into lifelong supporters. If you've ever wondered why donors don't come back, or felt frustrated that your list keeps growing but revenue doesn't, this is the episode that will change how you think about fundraising forever.Topics:What is the retention wall, and why do most nonprofits hit itWhy donor acquisition without retention is a losing gameThe psychology of why donors don't give againSimple ways to create loyalty and connection after the first giftHow to measure retention (and what numbers actually matter)Stories and examples of organizations breaking through the wallFor a full list of links and resources mentioned in this episode, click here.Bloomerang is the complete donor, volunteer, and fundraising management solution that helps thousands of nonprofits deliver a better giving experience and create sustainable, thriving organizations. Combining robust, easy-to-use technology with people-powered support and training, Bloomerang empowers nonprofits to work efficiently, improve supporter relationships, and grow their donor and volunteer bases. Learn more here.Resources: Easy Emails For Impact™: The $5K+ Fundraising Campaign System Purpose & Profit Club® Fundraising + Marketing Accelerator The SPRINT Method™: Your shortcut to 10K fundraisers Instagram, LinkedIn, website , weekly newsletter [FREE] The Brave Fundraiser's Guide: Stop getting ignored. Start raising more. May contain affiliate links
Are you a SaaS founder wondering How to Build a Growth Operating System That Helps Teams Deliver Real Value? Growing a B2B SaaS company can often feel messy. Teams try lots of different tactics, hoping that something will finally work. But this kind of scattered approach rarely leads to long-term, repeatable success. In this episode of the Grow Your B2B SaaS Podcast Joran Hofman sits down with growth expert and coach Andrew Capland. Andrew explains how to move beyond one-off growth hacks and start building what he calls a Growth Operating System. This system helps teams focus on delivering real value, work together more effectively, and create results that can scale over time.Key Timecodes(00:00) - Cold Open: North Star Metric, Activation vs Retention, and Copying Playbooks Pitfalls(01:02) - Host Introduction: B2B SaaS Growth Operating System with Andrew Capland(01:46) - Why Tactics Alone Fail: The Case for a Growth Operating System in B2B SaaS(02:01) - Andrew's Journey: From Growth Content to Executing a Growth Operating System(03:40) - When to Implement a Growth OS: From Random Acts of Growth to Repeatable Systems(04:20) - Growth OS Building Blocks: Strategy, KPIs, Rituals, Templates, Frameworks(05:37) - Plug-and-Play Templates: Customizing the Growth Operating System for Your Stage(06:25) - Growth Strategy 101: North Star, Vision, Levers, Bets, and Milestones(07:25) - Choosing a North Star Metric: Activation and Retention as Leading Indicators(08:31) - Activation Example: The Facebook “7 Friends in 5 Days” North Star Metric(09:43) - Defining Activation: Customer Interviews, Milestones, and Value Realization(10:47) - Cross-Functional Growth: Sales, Product, CS Inputs and Growth Leadership(12:26) - Earning Ownership: Become the Expert on the Problem (Activation/Retention)(15:14) - Sponsor Break: SaaStock Dublin – B2B SaaS Founder Networking and Investors(16:45) - Founder vs Growth Leader: Ownership Shifts from Early Stage to Scale(17:35) - Common Growth Mistakes: Copy-Pasting Big Tech Playbooks vs ICP Fit(19:06) - Case Study: Airbnb Referral Program Copycat That Flopped (and Why)(20:13) - Managing Growth Setbacks: Trophy File Mindset and Learning-First Experiments(23:08) - Using AI in Growth: Train on Your A/B Tests, Learnings, and Audience Data(25:16) - Documentation is a Growth Lever: Standardize Learnings and Onboarding(26:20) - Hiring Your First Head of Growth: Skill-Problem Fit and Translating Jargon(28:40) - Alignment First: What Growth Owns, Accountability, and Collaboration Rules(29:20) - Problem Selection: Scoping High-Leverage Bets and Measuring Outcomes(30:34) - Low-Volume SaaS: Qualitative Research, Session Recordings, and User Testing(32:12) - Essential Tool Stack: CRM/Marketing Automation, Product Analytics, In-App Messaging(33:45) - The Next 2–3 Years: Train AI on Proprietary Growth Data to Predict Outcomes(35:23) - Stage Advice: From 0–10K MRR—Find One Acquisition Channel and One Retention Channel
Why are so many young people leaving the church, and what can we do about it? Discover five key strategies to reclaim and empower the next generation before it's too late.
When you're in the early go-to-market stage, every dollar counts, but founders can feel pressure to move fast and start considering hiring a big agency before they're ready. In this episode of In Demand, Asia and Kim unpack the trade-offs of hiring an agency too early. They explore what signals actually show you're ready, how to avoid wasting precious cash, and alternative paths like freelancers or contractors. If you've ever wondered whether now is the right time to pull the trigger on agency help, this episode is for you. Got a question you'd like Asia to unpack on the podcast? Record a voicemail here. Chapters (00:00:57) - The risks of hiring an agency too early and why you might just be setting cash on fire.(00:04:35) - Key indicators of being ready to bring in an agency: customer volume, software category maturity, and retention.(00:07:25) - Why the best agencies are cautious about early-stage clients.(00:09:30) - Retention as a core indicator: if you're losing half your customers after 3 months, pause.(00:14:30) - Why most companies don't truly know product-market fit until at least 12 months.(00:17:05) - Why early-stage founders tend to think they need help from an agency or consulting firm.(00:18:20) - Lessons from Superhuman: taking time to refine before a big splash.(00:20:40) - Why remaining flexible in execution matters and where bringing on contractors or freelancers makes sense.(00:27:30) - The more cost-effective ways to test aquisition strategies.(00:31:10) - DemandMaven's role in helping founders de-risk early go-to-market strategy.(00:34:54) - Final checklist: what to validate before spending on agency help.
This week Topher talks with Judd Stauss and Tyler Palmiscno, of East Grand Forks, Minnesota. Stauss runs the youth hockey program in their area and Palmiscno is the head coach of last year's boys high school hockey state champion team. Seven years ago, they started a unique squirt-level pilot program that other areas are starting to model. The program does half-ice for ages 10 & below and no travel hockey for the first half of the year. In this episode we talk about: — Striving to increase retention rates throughout age groups — How to structure practices to optimize development — Finding compromise in the half-ice / full-ice debate by doing both in season AND SO MUCH MORE! Thank you to our title sponsor IceHockeySystems.com, as well as Train-Heroic, Helios Hockey, and Crossbar! And thank you to our AMAZING LISTENERS; We appreciate every listen, download, comment, rating, and share on your social sites! JOIN HTTU TODAY! Follow us: IG: @HockeyThinkTank X (Twitter): @HockeyThinkTank TikTok: @HockeyThinkTank Facebook: TheHockeyThinkTank Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Kaya Wilson joins me to dive deep into the arrest of Wendy and Eddie Osefo (Real Housewives of Potomac) for fraud and the fallout. We also discuss the Zeus Network's newest show, Love Cabin, have a long chat about the most recent season of Love After Lockup and more foolishness! Join us over on Patreon to hear our unhinged chat about Love Is Blind Season 9! ACCESS AD-FREE/EXTENDED/VIDEO EPISODES BY BECOMING A PATRON HERE Follow me on Instagram! Follow Kaya on Instagram, listen to her podcast and check out her Youtube!! Learn more about your ad choices. Visit megaphone.fm/adchoices
Kaya Wilson joins me to dive deep into the arrest of Wendy and Eddie Osefo (Real Housewives of Potomac) for fraud and the fallout. We also discuss the Zeus Network's newest show, Love Cabin, have a long chat about the most recent season of Love After Lockup and more foolishness! Join us over on Patreon to hear our unhinged chat about Love Is Blind Season 9! ACCESS AD-FREE/EXTENDED/VIDEO EPISODES BY BECOMING A PATRON HERE Follow me on Instagram! Follow Kaya on Instagram, listen to her podcast and check out her Youtube!! Learn more about your ad choices. Visit megaphone.fm/adchoices
Meet Christina Martin Kenny
The Future of Insurance Sales is HEREhttps://agencycoachai.com We're now LIVE with a select group of agents.This is the first and only 24/7 AI-powered sales coaching platform built exclusively for insurance professionals.With real-time call grading, on-demand role-plays, and personalized coaching after every conversation, it helps producers close more and gives agents their time back.
In this episode of The Pilates Business Podcast, host Seran Glanfield reveals how your scheduling software isn't just an admin tool — it's actually one of the most powerful parts of your client experience. From first impressions to seamless booking, automation, data tracking, and integration, Seran shows boutique fitness studio owners how to use features they already have at their fingertips to reduce friction, boost conversions, and increase retention. If you've ever wondered why one Pilates studio is packed while another struggles — even though they use the same software — this conversation will open your eyes to the real reason why. Tune in to discover how to transform your software into a growth engine for your Pilates studio or boutique fitness business.Got a question for Seran? Add it here
This week on the Power of Owning Your Career Podcast, host Simone Morris welcomes Charlotte Dales, co-founder and CEO of Inclusively, for a lively and insightful discussion on charting your own course and building inclusive workplaces. Charlotte shares her remarkable journey—from banking at Deutsche Bank to starting successful companies and sparking positive change after being inspired by her cousin's achievements. Tune in for actionable tips on handling rejection, planning bold career moves, leveraging technology for growth, and embracing a mindset that keeps you in the driver's seat—no matter where you're starting from. Episode Highlights & Timestamps: [00:00] Intro to Charlotte & Overview of Inclusively [00:03] Charlotte's early career aspirations and pivot to finance [00:07] If your career were a book—Charlotte's title & philosophy [00:08] The formula for owning your career: key ingredients and mindsets [00:10] Stories of rejection, resilience, and not taking no for an answer [00:17] Strategies for self-advocacy and pitching yourself [00:19] Game-changing career resources (including Blinkist & AI) [00:22] Realizing you're in the driver's seat: the London story [00:23] Charlotte's parting words on perseverance and choice [00:24] How to connect with Charlotte and Inclusively Learn More & Get Involved: Learn more about host Simone E. Morris: LinkedIn Apply or recommend a guest: Become a Guest on the Show Looking for career support from Simone? Visit 52 Tips for Owning Your Career Connect with Charlotte: Inclusively: Website Charlotte Dales on LinkedIn: LinkedIn Follow & Subscribe: Follow us on social @simonemorrisent for updates & success tips! Subscribe for more inspiring guests and actionable career episodes.
On this 298th episode of Take Flight Weekly, I'm revealing the five high-performance strategies that have stood the test of time—the fundamentals I would build my entire business around if I had to start over from scratch in 2008. If you study elite-level producers long enough, you'll notice their success looks deceptively simple. They don't chase every shiny object. They master a small set of principles and live them daily. Performance at the highest level isn't about doing more—it's about doing more of what matters, better. Every year, Q4 gives me the time and space to think. This week, during one of those thinking sessions, I asked myself: "If I had to start all over, what five strategies would I build my business around?" In this episode, I break down the five non-negotiable strategies every full-service, full-fee real estate advisor and entrepreneur must master: Use Goals for Fuel. Use Vision for Why. Your goals create structure, but your vision gives it soul. Goals are short-term metrics. Vision is the long-term emotional destination that guides every decision. Declutter Your Life. Fly Light. Simplify your systems, schedule, and surroundings so your energy stays focused on the vital few. Complexity kills execution. Clarity creates capacity. The Weekly Meeting with Yourself. Create your weekly business plan—the most powerful routine for driving consistent results. If you want to win quarters, you have to win weeks. Set aside 1-2 hours weekly to review calls, texts, emails, and DMs. This turns chaos into clarity. Commit to Your CRM. Your CRM is the structural side of the Law of Compensation. It organizes your five lists: Top 100, Top 100 Referral Partners, Warm List, Hot List, and Local Collaborators. Without it, you're operating on memory instead of data. Your CRM is your future income. Use Social Media for Intelligence, Retention, and Conversion. Social media is your digital credibility platform. It serves three purposes: Intelligence (track what clients are up to), Retention (clients confirm you're active and producing), and Conversion (prospects search you first—if you're not verifiable, they move on). BONUS: Create Space to Think. Your best ideas arrive when you pause long enough to listen. Reflection is not idle time—it's strategy. Thoughts create feelings. Feelings create action. Action creates results. These six strategies are the operating system for a scalable business and a sustainable life. When you declutter, plan intentionally, build structure around relationships, and show up online with purpose, you create momentum that compounds. Consistency and simplicity wins. Complexity and chaos fails every single time.
Does Net Revenue Retention (NRR) really move your company's valuation multiple? Absolutely — and the difference can be worth tens of millions of dollars. In episode #319, Ben Murray breaks down new data from Meritech Capital and Benchmarkit.ai to show exactly how changes in your NRR directly impact your revenue multiple and SaaS valuation. You'll also learn why ACV segmentation matters when benchmarking NRR and Gross Revenue Retention (GRR), and how top-performing SaaS companies are using retention metrics to drive investor confidence and higher valuations. What You'll Learn The link between NRR and valuation multiples — a 7-point jump in NRR can double your multiple. How a $5M ARR company can see a $25M valuation swing from retention improvements. The latest SaaS benchmarks from Ray Rike (Benchmarkit.ai) for NRR and GRR. Why you must benchmark NRR by ACV, not company size or industry averages Why investors prioritize retention when evaluating durability, efficiency, and predictability of revenue. Why It Matters For SaaS Founders: NRR improvements can directly increase your exit or fundraising valuation. For CFOs & Finance Leaders: Retention trends reveal the sustainability of your revenue model and influence your ARR growth forecast. For Investors: High NRR signals strong customer economics, pricing power, and efficient growth. For Operators: Knowing your NRR by ACV cohort allows smarter resource allocation and customer success planning. Resources Mentioned The SaaS CFO Academy: https://www.thesaasacademy.com/#section-1744932157830 Quote from Ben “A 5X difference in valuation multiple can come down to just a few points in your net revenue retention. That's the power of strong SaaS metrics.”
App Masters - App Marketing & App Store Optimization with Steve P. Young
In this episode, we're joined by Michael Rotella, a product leader who's helped brands like Weight Watchers, Verizon, and top startups build high-retention, high-ARPU apps that turn downloads into lifelong subscribers.Mike's obsessed with one thing — making apps people keep using.He breaks down why retention and ARPU growth aren't outcomes of acquisition — they're the growth strategy.He'll share how combining habit-forming design, contextual activation moments, and leveraging AI can turn installs into sustained subscribers — without blowing the budget on ads spend.If you're building a subscription app, this episode shows you exactly what to do after the install to keep users hooked, engaged, and paying.You will discover:✅ The growth formula nobody talks about — Retention + ARPU beats Acquisition✅ How to turn installs into subscribers in the first 24 hours✅ The habit-loop framework behind top 10% free-to-paid conversion rates✅ How to show value before the paywall and prevent early churn✅ How light AI insight amplifies retentionLearn More:
The Bulletproof Dental Podcast Episode 410 HOSTS: Dr. Craig Spodak GUEST: Dave Monahan DESCRIPTION In this episode, Craig and Dave Monahan discuss the evolution of Clerri, a dental membership platform, and its impact on patient engagement and practice management. Dave shares his journey from technology to dentistry, emphasizing the importance of understanding patient psychology and the benefits of membership plans. They explore the challenges of managing membership plans independently, the integration of technology in dental practices, and the future of AI in optimizing dental coverage. The conversation highlights the significance of patient retention and engagement, especially in navigating insurance complexities. TAKEAWAYS Clerri aims to improve the lives of dentists through innovative solutions. Dave's background in technology provides valuable insights into the dental industry. Understanding patient psychology is crucial for dental practices. Membership plans significantly increase patient visits and acceptance of procedures. Cash patients visit dental practices less frequently than membership patients. Automating membership management can save time and reduce errors. Integration with practice management systems enhances efficiency. AI can help optimize dental coverage and PPO management. Patient engagement is key to retention and practice growth. Offering membership plans can help practices navigate insurance challenges. CHAPTERS 00:00 Introduction to Clerri and Dave Monahan 02:46 Dave's Journey: From Technology to Dentistry 05:51 Understanding Patient Psychology in Dentistry 08:44 The Impact of Membership Plans on Patient Behavior 11:26 Challenges of Managing Membership Plans Independently 14:26 Integration and Automation in Dental Practices 17:24 Future Innovations and AI in Dental Memberships 20:37 Navigating Insurance and Membership Plans 23:30 The Importance of Patient Engagement and Retention 26:17 Final Thoughts and Special Offers from Clerri REFERENCES Clerri Bulletproof Summit Bulletproof Mastermind
Get a front-row seat as we dive into the three transformative tracks shaping the future of financial practices. This special episode of the Business of Advice podcast unpacks the game-changing strategies shared at The Journey: Nashville. Hear how hiring a dedicated recruiter was the single most impactful decision for one firm and how a structured internal program for employee advancement boosts retention. Whether you're looking to step out of day-to-day sales, build a sustainable business or find fresh leadership inspiration, this episode provides a blueprint for intentional growth.
Discover why your hiring struggles might be a marketing problem, not an HR issue. Ryan Englin of Core Matters shares how treating recruitment as a marketing activity transforms your ability to attract and retain quality talent. Learn practical strategies to build a team that stays without constantly fighting the revolving door of employees that plagues many contractors.What You'll LearnWhy recruitment is a marketing activity, not an HR functionHow to build a "bench" of quality candidates before you need themThe true cost of a bad hire beyond just wagesWhy measuring behaviors instead of just hours leads to better team performanceHow to create systems that deliver on the promises you make to potential employeesTime Stamps01:00 - Episode & Guest Intro02:26 - Core Matters: Marketing for Recruitment04:20 - Building a Recruitment Funnel06:59 - Retention and Training Challenges11:27 - Creating a Positive Work Environment14:24 - The Importance of Growth and Reputation24:27 - Measuring Behaviors, Not Hours26:59 - Defining and Tracking Core Behaviors28:04 - Behavioral Core Values28:43 - Tracking Punctuality and Learning30:55 - One-on-One Meetings and AI Assistance33:10 - Immediate Feedback and Tough Conversations38:23 - The Cost of a Bad Hire42:08 - Profit Per Employee43:33 - Owner's Role and Return on Investment45:34 - Communicating Profitability to Employees47:49 - Using Analogies for Better Understanding49:32 - Establishing Daily or Weekly HuddlesSnippets from the Episode"Recruiting is not an HR activity. When you're looking to recruit people, you need to think of it as a marketing activity. It's putting your opportunity to work in front of the right people when they're ready to make a decision about who they want to work for."— Ryan Englin, Core Matters"Construction has five times the national average suicide rate. Why? Because they get beat up at home. They get beat up on the job site. Nobody values them. Nobody appreciates them. They have no one to turn to."— Ryan Englin, Core Matters"We do not have a labor shortage in the trades. What we have is a retention problem and a lack of training problem."— Ryan Englin, Core Matters"Why is it we always have time to do it over, but we never have the time to do it right?"— Ryan Englin, Core Matters"People should never be surprised at what you think of their performance. Ever."— Ryan Englin, Core MattersKey TakeawaysTreat recruiting as marketing, not HRBuild an email list of prospective candidatesFocus on retention before recruitmentCreate systems that deliver on your employment promisesMeasure and reinforce key behaviors, not just hours workedProvide immediate feedback instead of waiting for reviewsEstablish daily or weekly team huddlesResources24 Things Construction Business Owners Need to Successfully Hire & Train an Executive AssistantSchedule a 15-Minute Roadblock CallCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Ryan EnglinCore Matters websiteTitans of the Trades podcastRyan Englin on LinkedInMore from Martin Hollandtheprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cash Flow ContractorSubscribe to our YouTube channelSubscribe to our NewsletterFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow ContractorConnect With UsSubscribe to The Cashflow Contractor podcast for more insights on building a profitable contractor business. Leave a review if this episode helped you rethink your hiring approach. Visit cashflowcontractor.com for more resources and past episodes.
Even small errors in your MRR schedule can have a massive impact on your retention metrics, and in due diligence, that can destroy investor confidence. In episode #318, Ben Murray explains why gaps in your monthly recurring revenue (MRR) schedule create inaccurate gross revenue retention (GRR) and net revenue retention (NRR) results — and how poor invoicing and renewal practices are often the root cause. You'll learn how to identify, fix, and prevent these gaps so your SaaS financial reporting and valuation metrics remain accurate and investor-ready. What You'll Learn ✅ What causes gaps in your MRR schedule (and how to spot them). ✅ How MRR gaps distort your retention, expansion, and churn calculations. ✅ Why these data issues raise red flags in due diligence. ✅ How to align renewal dates, contracts, and invoicing to eliminate data breaks. ✅ What a clean, accurate MRR waterfall should look like for SaaS and AI companies. ✅ Why you need at least three years of clean retention data before a fundraise or exit. Why It Matters For CFOs & Finance Teams: Gaps cause misleading GRR/NRR trends that erode trust in your data. For Founders & CEOs: Bad MRR data can hurt company valuation and slow down fundraising or acquisition. For Investors: Clean MRR schedules provide transparency into predictable revenue and retention strength. For Accountants: Accurate MRR waterfalls enable stronger financial modeling and forecasting. Resources Mentioned SaaS Metrics Foundation Course: https://www.thesaasacademy.com/the-saas-metrics-foundation Quote from Ben “If there are gaps in your MRR schedule, your retention story falls apart — and investors will notice.”
David Blyer is the Co-Founder, CEO, and President of Arreva, a leading provider of fundraising and donor relationship management software for nonprofits. With over three decades in the industry, he's passionate about helping organizations strengthen donor engagement through technology and innovation.He previously founded DonorCommunity, the first all-in-one fundraising software for nonprofits, and co-founded Arreva through a merger with Susan Packard Orr's company, Telosa. Earlier in his career, David led Vento Software, later acquired by SPSS and IBM. He also serves on NonProfit PRO's Editorial Advisory Board. Key Takeaways:Donor acquisition and retention decline not because people stop caring—but because organizations often fail to acknowledge and engage donors quickly and personally.Fragmented systems hurt relationships. When fundraising, events, and CRM data don't “talk” to each other, nonprofits lose time, insight, and donor trust.Integration and automation empower nonprofits to respond faster, personalize communication, and strengthen long-term loyalty.Timely gratitude matters: reaching out within 48–72 hours after an event or donation dramatically increases donor satisfaction and retention.Peer-to-peer fundraising, when integrated into a nonprofit's ecosystem (unlike GoFundMe), helps acquire new donors, foster engagement, and turn supporters into ambassadors.A donor-centric website and seamless online giving experience—especially mobile-friendly—serve as the foundation of modern fundraising success. "I can honestly say I'm so proud of the team that I have. I've never had the opportunity to work with a collective team like this and and be so proud of them every single day.""When you're a nonprofit, I caution you do not use GoFundMe, because I'll tell you why, what you want to have, and I go back to software you want to have a pit. I'll call it, as opposed to a GoFundMe. I look at that as what I will call the peer to peer fundraising.""But my challenge has always been and now I'm very frustrated that my last tribute gift and I just gave another one, but my last tribute gift, it's been four months. I didn't get any acknowledgement that the person I gave a tribute gift to...was acknowledged.""61% of donors worldwide prefer giving online. So if you're giving your volunteers, if you're giving your board members, maybe even your active donors, the ability to send something out online, there's a better chance of them raising more money and an easier way of doing this."- David Blyer Reach out to David Blyer at:LinkedIn: https://www.linkedin.com/in/arreva/Website (Company): https://www.arreva.com/ Let's Work Together to Amplify Your Leadership + Influence1. Group Coaching for Nonprofit LeadersWant to lead with more clarity, confidence, and influence? My group coaching program is designed for nonprofit leaders who are ready to communicate more powerfully, navigate challenges with ease, and move their organizations forward. 2. Team Coaching + TrainingI work hands-on with nonprofit teams to strengthen leadership, improve communication, and align around a shared vision. Whether you're growing fast or feeling stuck, we'll create more clarity, collaboration, and momentum—together. 3. Board Retreats + TrainingsYour board has big potential. I'll help you unlock it. My engaging, no-fluff retreats and trainings are built to energize your board, refocus on what matters, and generate real results.Get your free starter kit today at www.theinfluentialnonprofit.comConnect with Maryanne about her coaching programs:https://www.courageouscommunication.com/connect Book Maryanne to speak at your conference:https://www.courageouscommunication.com/nonprofit-keynote-speaker
If your lead source disappeared tomorrow, would your team still stay? Jeremy Miner and Dean Kozora are building a sales culture where the answer is yes. Jeremy, founder of 7th Level, sits down with Dean, founder of Hardly Selling, to announce their new partnership. Hardly Selling is a sales training agency that focuses solely on sales team growth recruiting new team members, consulting on sales process, and scaling elite sales organizations. Through this partnership, they're helping expand 7th Level's internal sales team and giving top sales professionals the opportunity to train directly under Jeremy's NEPQ methodology inside a proven system. Dean has built over 17 sales teams past $1M/month, and together they share the frameworks that create top-performing sales teams, cultures that retain talent, and systems that scale with integrity. Chapters (00:00) Introduction (01:19) The High-Ticket Gap (03:14) Onboarding and Product Knowledge (06:54) The Ideal Sales Rep Profile (ISRP) (08:59) Systems and the “Broken Pipe” Problem (12:42) Hiring and Culture (15:52) Leadership, Pay, and Retention (22:12) The 7th Level x Hardly Selling Partnership (29:14) How to Apply Got a question about sales, persuasion, or objection handling? Text me directly: +1-480-418-6755 Join the 7th Level Sales Team: https://hardlyselling.hirebus-careers.com/closer-7th-level Get Top Sales Talent For Your Business: https://calendly.com/d/cshn-ztm-n69/7th-level-recruiting ➡️ The exact NEPQ script I used to earn $2.4M/year as a W-2 sales rep: https://nepqtraining.com/smv-yt-splt-opt-org
What you'll discover in this episode:The 6 most common care plan mistakes that sabotage retentionWhy clarity and confidence are non-negotiable for patient complianceHow to use the fact-reason why framework to increase agreementProven analogies (like braces and broken arms) that make care plans “click”The power of documentation, chunking, and personalized recommendationsWhy efficient patient flow is critical for commitment and retentionResources & Links:
In this episode of Chamber Chat, host Brandon Burton speaks with Tonia Stephenson, President and CEO of the Burke County Chamber of Commerce. Tonia shares her journey in community leadership and economic development, emphasizing the importance of member retention and innovative engagement strategies. The conversation highlights the unique approaches Tonia employs to ensure every member feels valued and supported, including personalized outreach, community events, and creative marketing initiatives. Tonia also discusses the future of Chambers of Commerce and the need for relevance in a changing business landscape, encouraging collaboration and mentorship among chamber professionals. Transcript and show notes found at chamberchatpodcast.com/episode350. Please support this podcast by supporting our sponsors. Community Matters, Inc. chamberchatpodcast.com/podcast App My Community appmycommunity.com/chamberchat Resource Development Group rdgfundraising.com Econ Dev Ops econdevops.com Swypit chamberchatpodcast.com/cc
In this episode of The Kula Ring, we're joined by Ruth Stevens, President of eMarketing Strategy and professor at NYU Stern. Ruth explains why retention, reactivation, and expansion are the most underleveraged levers in B2B marketing and how marketers can partner with sales to maximize customer lifetime value. From data-driven “reasons to call” to subscription-based models, Ruth offers tactical advice on how manufacturers can double revenue without acquiring a single new customer.
I'm so excited about this episode with the amazing Erika Carley, Chief Impact Officer at National Angels (and one of the smartest donor retention minds I know).If you've ever said, “We just need more donors,” STOP. What you really need is to keep the donors you already have — and Erica is here to show us how.In this episode, we dive deep into:✨ Why donor retention should be your first priority✨ The “golden donation” (spoiler: it's the second gift)✨ How to make donors feel something — and why that matters✨ Real stewardship strategies: handwritten cards, voice memos, texts, stickers… even angel wings!✨ What it means to create belonging for your donorsOne of my favorite takeaways? It's not about the number of stewardship touches — it's about the quality and the consistency. And yes, we even talk about ghosting donors… and being ghosted
Recruiting and retaining great people is one of the biggest challenges in manufacturing today—but what if the solution isn't just about wages or benefits, but about building a culture where people thrive? In this episode of the Machine Shop MBA series, we are joined by guest co-host Jon Franko and special guest Mike Tamasi, CEO of AccuRounds, a former Top Shops award winner for Human Resources. Mike shares how AccuRounds has become an employer of choice by focusing on community engagement, core values, and creating opportunity for every team member. From partnering with vocational schools and launching unique workforce development programs to embracing servant leadership and lifelong learning, Mike reveals why culture is not a buzzword—it's a competitive advantage. You'll hear how AccuRounds is tackling the workforce shortage by looking beyond traditional talent pools, empowering young people through co-ops and internships, and even launching initiatives like the Uniquely Abled Academy to provide CNC training for adults on the autism spectrum. The results? A highly engaged team, industry recognition, and stories of employees buying homes, building families, and creating meaningful careers. If you're a shop leader struggling with workforce challenges—or simply looking for fresh ideas on how to build a resilient and loyal team—this episode is packed with lessons you can implement immediately. Segments (1:00) Stay vigilant—don't fall for this latest phone scam (3:47) Mike's shares the background of AccuRounds and their Top Shops Award (5:18) Community involvement: Redefining manufacturing as “safe, smart, sustainable, and sexy” (8:06) Head to the EBITDA Growth Systems Double Your Value Event (9:13) The growing demand for trade schools vs. college enrollment (10:02) Co-ops, internships, and the importance of lifelong learning opportunities (14:22) Creative talent pipelines: Programs for autistic adults, refugees, and formerly incarcerated workers (16:33) Core values in action: Gratitude, Excellence, Team First, Initiative, Trust (GET IT) (20:06) Retention strategies: safety, flexibility, lean practices, and environment (22:41) Layering in corporate social responsibility practices (24:26) Apprenticeship and leadership training for employees at every level (26:29) Why you should come see us at AMT's MTForecast (27:45) Invest in technology and opportunities to keep people engaged and growing (32:45) Stories of employee success: buying homes, raising families, and long-term loyalty (35:09) Recognition and international visitors: building a reputation through culture (38:43) The importance of servant leadership—culture cannot be outsourced to HR (40:12) Lessons in flexibility: “freedom with fences” (43:16) Jason Ray: Leveraging technology as a recruiting and retention tool (51:29) Scheduling and the shift away from second shift (54:38) Learn more about the Manufacturing Employer podcast (57:29) RASRAM = Reasons to check out the SMW Autoblok catalog Resources mentioned on this episode Connect with Mike Tamasi AccuRounds Machine Shop Mastery Episode #42 See Paul at the EBITDA Growth Systems Double Your Value Event (Get 20% off registration with code DYV25MC) The Uniquely Abled Project Hidden Talent by David DeLong US Navy Talent Pipeline Program Why you should come see us at AMT's MTForecast Small Giants Career Spring Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube
What keeps members coming back isn't always the programming, but how they feel when they walk through the door.Welcome to the Gym Marketing Made Simple podcast, your go-to resource for exploring the strategies that boutique gyms need to thrive.Episode HighlightsThis episode focuses on why customer service should be the foundation of every micro gym. From structured onboarding to community building and paid marketing, the discussion breaks down how gym owners can create long-term retention, diversify their revenue, and set up their businesses for sustainable success.Key TakeawaysRetention is more valuable than constant member acquisition.A structured onboarding process (4–8 sessions) helps new members integrate and stay engaged.Quarterly check-ins keep members accountable and on track toward their goals.Clean, organized, and professional facilities build trust and satisfaction.Community building is one of the strongest tools for retention and referrals.Investing in employees through training, culture, and fair pay leads to stronger teams.Diversifying revenue streams (personal training, nutrition coaching) stabilizes income.Paid marketing is essential for visibility and reaching new potential members.Episode Chapters00:00 Intro00:05 Customer Service in Gym Ownership06:45 The Role of Community in Gym Retention08:57 Structured Onboarding Process12:50 Cleanliness and Professionalism15:31 Running a Business, Not Just Coaching19:36 Investing in Employees and Culture23:33 Marketing and Getting in Front of PeopleCall to Action (CTA)If this episode resonates with you, follow the podcast and share it with other gym owners who care about building strong communities and sustainable growth.Supporting Information
In this episode, host Dan Sixsmith interviews Marilee Bear the CRO at Gainsight. Marilee reflects on her first year at the helm, discussing the company's impressive growth trajectory, recent strategic acquisitions, and the challenges and opportunities presented by a major leadership transition. Marilee shares actionable strategies for improving net revenue retention, such as leveraging data-driven insights, fostering cross-functional collaboration, and investing in customer education. The conversation also explores the impact of AI on sales processes. Marilee offers candid leadership insights, discussing the importance of transparency, adaptability, and building a culture of continuous learning. She also recounts her career journey, from her early ambitions and formative experiences to the pivotal moments that led her to lead a major SaaS company, offering advice for aspiring leaders in the tech industry.Timestamps:Welcome and Introductions (00:00:01) Dan welcomes Marilee Bear who reflects on her first year at Gainsight, company growth, and recent leadership changes.Company Growth, Acquisitions, and Leadership Transition (00:00:30) Marilee discusses acquisitions, repositioning Gainsight for growth, and the CEO transition from Nick Mehta to Chuck Apathy.Team Structure and Business Unit Model (00:02:04) Explanation of new hires, business unit model, and leadership structure within product and customer success teams.Integrating Customer Success into Revenue Organization (00:03:21) Describes shifting customer success under the revenue team and the industry trend of CS as a revenue driver.Defining Roles and Realigning the Revenue Team (00:05:25) Outlines the jobs-to-be-done exercise, clarifying roles across sales, CS, and other go-to-market functions.Customer Success as a Pipeline Engine (00:06:24) Details how CS now contributes to pipeline generation and the metrics used to measure CSM impact.Net Revenue Retention (NRR) Challenges (00:07:29) Discussion of industry-wide NRR declines and the need for strategic retention and value delivery.Retention Strategies and Multi-threading (00:08:21) Emphasizes proactive retention, business value demonstration, and multi-threading within customer organizations.Competitive Landscape and Expansion Focus (00:12:29) Explains how competition now includes internal build vs. buy, and the importance of expansion within existing customers.Convergence of Sales and Customer Success Roles (00:13:53) Observes the merging responsibilities of CS and sales, with CS teams adopting more sales-like approaches.State of B2B Sales and Impact of AI (00:14:25) Explores ongoing challenges in B2B sales, the impact of generative AI, and the need for business acumen.Reaching C-level Executives and Sales Best Practices (00:17:00) Shares the difficulty of accessing executives, the importance of detective work, and value-driven outreach.Effective Sales Outreach to Executives (00:19:12) Marilee describes what makes sales outreach compelling: offering choices, concise meetings, and understanding executive preferences.Marilee's Career Journey (00:21:31) Covers her early ambitions, work history from restaurants to Oracle, Akamai, Zendesk, and her path to Gainsight.Retention and Customer Success Experience (00:25:54) Highlights her experience with retention at Akamai, building CS teams, and her initial exposure to Gainsight.Key Career Lessons and Leadership Growth (00:28:54) Shares lessons on authenticity, operational rigor, and the importance of direct feedback and self-improvement.Leadership Philosophy and Team Management (00:33:58) Discusses leading diverse teams, empathy, balancing encouragement with accountability, and fostering a feedback culture.Definition of Success (00:36:00) Marilee defines success as delivering the best outcomes for customers, company, and self, in that order.Closing Remarks (00:36:43) Dan thanks Marilee, wraps up the episode, and previews future collaborations.
Sponsored By ClickFunnels Live - Las Vegas Date: October 22nd I will be speaking and teaching this material live on stage with exclusive bonuses for attendees. Virtual seats available. Join me In this episode, Sean breaks down the single most important element of your marketing: the hook. Learn why the first seven words you write can literally determine whether your content gets ignored or generates sales. This is the foundation episode of Season 7's 16-episode roadmap to building a growth engine that pays for itself every 30 days. Key Takeaways What Is a Hook? A hook is whatever people see, read, or hear first. It's the opening line of your video, the first words in your headline, your email subject line, or the visual that pops up before you speak. Without a killer hook, nothing else in your marketing matters. The Two Types of Hooks Verbal Hooks: Labels that call out your audience Sharp questions Conditional statements ("If you're struggling with X...") Commands Bold statements Lists Mini stories Provocative statements Nonverbal Hooks: Pattern interrupt visuals Unusual props Surprising camera cuts Distinctive sounds Pro tip: Combine verbal + nonverbal for "multimodal" hooks that hit attention from multiple angles. The 70-20-10 Rule 70% - More of what's already working (your proven winners) 20% - Winner-adjacent content (variations on proven hooks) 10% - Big, crazy, new experiments The Hook Tracker System Create a simple spreadsheet with: Hook name Actual hook copy Outcome/results Link to where you used it Always test at least 2 hooks per campaign - never just pick one and hope. Resources Mentioned Free Tools (Available in Show Notes): Hook Tracker Template - Simple spreadsheet to track what's working AI Hook Generator Prompt - Generates 55+ world-class hooks in under 2 minutes across 11 categories including: Pattern break hooks Open loop hooks Identity ping hooks Status and safety hooks Reward preview hooks Proof hooks Pricing hooks Fast cash/lightning hooks Closing hooks Branding hooks The 30-Day Payback Engine Connection Strong hooks = Better attention = Cheaper clicks = Better show-up rates = Faster upsells The Goal: Make your gross profit in the first 30 days cover your customer acquisition costs, so your growth pays for itself. Hook Examples by Business Model SaaS Companies: "Launch fully configured in 4 hours, or we pay your first month" Course Creators: "One module in 7 days that fixes your most urgent pain—and you keep it forever" Service Providers: "Strategy session booked in 60 seconds + $197 credit if we can't help" Weekly Hook Creation Rhythm Monday: Research - Collect 10-20 outlier hooks from your niche Tuesday: Write 50 hooks total (35 from winners, 10 winner-adjacent, 5 moonshots) Wednesday: Record 10 hook variations per content package Thursday: Edit - Pair hooks with content sections and CTAs (assembly line style) Friday: Ship across platforms and update your hook tracker Weekly: Keep top 10%, kill bottom 10%, repeat Critical Hook Rules ✅ For email subject lines: 7 words or less ✅ For social: You have 0.007 seconds to stop the scroll ✅ Clear beats clever - Every. Single. Time. ✅ Shorter is stronger - If you can cut words and keep impact, do it ✅ Split test everything - Use A/B testing (10% one hook, 10% another, winner gets 80%) Common Hook Mistakes to Avoid Vague hooks - If your audience can't self-identify instantly, it's too broad Fancy words over simple promises - Don't get cute All verbal, no visuals - Make it multimodal when possible Guessing instead of tracking - Log everything Starving the 70% - Stop reinventing weekly; repeat what works 100x more than you think This Week's Homework Write These Hooks (Manually or Using AI Tool): 3 identity hooks ("If you're a [blank]...") 3 question hooks ("What if you could [blank]?") 3 conditional hooks ("When you finally [blank]...") 3 command hooks ("Stop doing X and start...") 3 strong statements ("Here's the truth nobody's telling you...") 3 list/step hooks ("The 5 ways to...") 2 nonverbal ideas (weird prop, unusual sound, visual element) Deploy This Week: Pick your top 5 hooks Read them out loud Tighten each one (cut every unnecessary word) Add to your hook tracker Test at least 5 hooks this week DM Sean your top 3 and tell him which one you think will win What's Next Next Episode: Building Your Content Factory Learn how to take 50 hooks + 5 content sections + 3 CTAs and create 150+ content variations per week without burning out. Season 7 Roadmap Preview Lead System Series (4 episodes): Hooks that make people stop Building your content factory Branding that creates instant trust Turning customers into your marketing team Sales Series: Closing without feeling sleazy Building undeniable proof Delivery Series: Making each customer worth more Retention strategies Profit Series: Lightning offer plays Premium pricing strategies Simple margin improvements Final Episodes: Offer stacks and architecture Proof systems that scale Complete 90-day game plan Connect with Sean DM your top hooks and results at https://www.instagram.com/thinkingbigcoaching Remember: Everything you create needs a HOOK.
#615 What if the one strategy that built your business suddenly stopped working? Would you know how to pivot — or would you crash and burn? In this episode hosted by Kirsten Tyrrel, we sit down with Adam Robinson, former Wall Street trader turned successful entrepreneur. After the 2008 financial crash upended his career at Lehman Brothers, Adam took a leap into the unpredictable world of online business. He shares his rollercoaster journey — facing failures, finding product-market fit, and ultimately building Retention.com into a multi-million dollar company. We dive deep into the importance of resilience, why cold email still works (when done right), and the hard truths about scaling a startup. If you're an entrepreneur navigating the early stages of business, this episode is packed with invaluable lessons you won't want to miss! (Original Air Date - 3/11/25) What we discuss with Adam: + From Wall Street to startups – Adam's transition after the 2008 crash + Early business struggles – Lessons from his first failed venture + Finding product-market fit – How one feature changed everything + Cold email & ethics – Debunking myths about outreach and compliance + Breaking revenue plateaus – The pivot that unlocked growth + Scaling a SaaS company – Growing Retention.com to $25M ARR + Behavioral email marketing – Why targeted emails outperform blasts + Common founder mistakes – Focusing on the wrong things early on + The right way to start – Talk to customers, validate, then scale + Grit & resilience – The real key to long-term success Thank you, Adam! Check out Retention.com at Retention.com. Check out RB2B at RB2B.com. Follow Adam on LinkedIn. Watch the video podcast of this episode! To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Ketty Slonimsky is Chief Growth Officer at Palta, the platform behind apps like Flo (the #1 female health app with 77M+ MAU), Simple, and Zing AI, where she leads a centralized growth function across the portfolio. She was previously first VP Product & Growth at HeliosX (£900M+ ARR, bootstrapped D2C healthtech), has advised companies like SonderMind, Runna, Guardio, Cheddar, P&G Digital Ventures, and is a board advisor at HeliosX. AGENDA: 02:33 What is Growth and When to Hire For It 06:04 Three Profiles of Successful Growth Leaders 10:07 Challenges and Learnings from Failed Ventures 21:17 How to Optimise User Onboarding for Growth 26:14 Biggest Lessons on Retention 30:25 How to Artificially Create Organic Growth and Community Building 32:10 Why LTV Models are BS 37:35 How to Use Influencers to Grow Insanely Fast 47:07 The Metrics that Matter in Growth 49:48 Push Notifications and Engagement: What To Do vs What Not to Do? 51:57 Quick Fire Round
The pros agree that too many entrepreneurs (both new and experienced) are far too obsessed with new customer acquisition strategies and woefully unconcerned with retaining the customers they already have. Dan Kennedy and Shaun Buck, co-authors of the No B.S. Guide To Maximum Referrals and Customer Retention, get to the root of why it's so difficult for business owners to commit time and energy towards obtaining customer referrals and boosting retention, while also providing their personal list of best practices for improving relationships with current customers so that they stick around longer and happily give more referrals than you ever thought possible. MagneticMarketing.com NoBSLetter.com
Miljan is the Founder and CEO of Primal. Bitcoin is an open protocol for money, nostr is an open protocol for speech, Primal brings the power of both into an easy to use interface for everyone.Search Primal in your favorite app store!Miljan on Nostr: https://primal.net/miljanEPISODE: 180BLOCK: 917284PRICE: 842 sats per dollar(00:00) Ten31 retreat(01:02) Retreat impressions and collaboration(01:32) How many bitcoiners(03:01) Estimating self custody users and real audience sizes(05:09) Stalled growth and focusing Primal on Bitcoiners(06:07) Curated "Getting Started" invite packs(09:14) Solving empty feeds: recommendations vs. decentralization(12:02) Improving follow discovery(14:53) Retention over onboarding: first-touch UX matters(16:11) Empowering users with tools, not surveillance models(18:08) Aligning incentives: Primal's user-paid model(19:42) Live streaming on Nostr: open spec meets clean UI(22:20) Not competing with TikTok: high-signal over dopamine(25:06) Platform risk for streamers and Nostr's modular freedom(28:05) Unified chat, zaps, and the magic of interoperable apps(29:25) Nostr's organic growth(31:06) Creators' final destination(34:50) AI in social: open models, features, and roadmap thoughts(41:05) Deepfakes, authenticity, and signed content value(46:02) Keys, key-rotation, and building resilient identity tools(49:28) Practical key management: tradeoffs from phone to multisig(53:12) Closing thoughtsmore info on the show: https://citadeldispatch.comlearn more about me: https://odell.xyz
This Episode Is Sposored By: Welcome to the most explosive season of Thinking Big yet! After 6 seasons of mindset mastery, Sean is finally pulling back the curtain on the $25,000 framework he's been teaching exclusively to his high-ticket coaching clients and mastermind members. In this season premiere, Sean reveals why he's been holding back his most powerful business strategy - and why he's decided to give it all away for free in Season 7. What You'll Learn
Two companies bid to become the Brand New Air Traffic Control System prime integrator, FAA issues carry-on SAFO, 737 MAX production limits eased, P&W and GE adaptive cycle engines, Sikorsky contract for CH-53K helicopters, and Sergei Sikorsky passes away at age 100. Aviation News Two bidders vie to be project manager of massive FAA US air traffic overhaul Two bids to become the prime integrator in the FAA's project to overhaul the air traffic control system have been received. Congress has approved $12.5 billion for the Brand New Air Traffic Control System (BNATCS), and the Agency has indicated that an additional $19 billion might be requested. The bids come from two DC Beltway companies: Peraton is a national security company owned by Veritas Capital and headquartered in Reston, Virginia. See the press release: Peraton Offers the FAA a Brand New Approach for Its Revolutionary ATC Modernization Initiative. Parsons Corporation is a technology provider in national security and global infrastructure markets. Headquartered in Chantilly, Virginia, Parsons confirmed it has bid with IBM. The FAA says it will make a selection by the end of October. FAA urges airlines to discourage passengers from taking bags during evacuations The FAA issued Safety Alert for Operators (SAFO 25003, PDF) titled “Addressing Risk Associated with Passenger Non-Compliance and Retention of Carry-On Baggage and Personal Items During Emergency Evacuations.” The SAFO “Serves to emphasize the operational and safety-critical importance of strict passenger compliance with crewmember instructions during emergency evacuations. Specifically, it addresses the adverse effects of passengers attempting to evacuate with carry-on items, which can significantly impede evacuation procedures and increase the potential for injury or fatality.” FAA Signals Easing of Oversight on Boeing Jets The FAA is expecting to restore Boeing's ability to conduct safety sign-offs on new 737 MAX jets. Final airworthiness certificates will continue to be issued by the regulator The FAA is also considering increasing Boeing's 737 MAX production cap from 38 to 42 planes per month. Engines for America's F-47 Sixth Gen Combat Aircraft Coming Together Faster Than Expected The F-47 is being developed as part of the Next Generation Air Dominance (NGAD) Family of Systems. It's a stealthy air superiority aircraft that can directly engage adversaries on the ground and in the air. It will be able to fly itself as well as collaborate with and control wingman drones. The propulsion system being developed under the Next Generation Adaptive Propulsion (NGAP) program is a concept that offers two modes of operation, which can be dynamically adjusted in flight: high thrust and high speed, and lower thrust with reduced fuel burn. Adaptive cycle engines can modulate the bypass ratio and fan pressure using a third air stream and advanced variable geometry components. Both Pratt & Whitney and General Electric are developing NGAP engines. Airbus, Air France reject blame over AF447 crash, 16 years on Air France 447 crashed in the Atlantic in 2009. In a 2023 trial, the judge found acts of negligence by Airbus and Air France, but determined that, under French criminal law, these acts were insufficient to establish a definitive link to the loss of the A330. Both Airbus and Air France were cleared of corporate manslaughter. In an appeals hearing, the two companies pleaded not guilty. Air France and Airbus chief executives recognized the suffering of the families, but denied any criminal responsibility for the crash. Appeal hearings are expected to run until late November 2025. Sikorsky to Build 99 CH-53K King Stallions for the U.S. Marine Corps Sikorsky announced the award of a $10.8 billion contract from the U.S. Navy to build up to 99 CH-53K King Stallion helicopters for the U.S. Marine Corps over the next five years.
What you'll learn in this episode:The 3 biggest challenges every business faces: not enough business, not the right people, or struggling to keep top talentWhy sales isn't just about closing—it's about consistent lead generationThe “commit or quit” mindset for leadership and scaling your businessWhy 90% of leaders get hiring wrong (and how to avoid costly mis-hires)The 90-day rule for predicting long-term retentionHow teaching and sharing knowledge makes your business magnetic to top performers
Want revenue you can count on—every month? In this episode, Ashley interviews Sarah Williams, the “queen of subscription boxes,” on exactly how to launch and scale a profitable subscription box that funds your team, your rent, and your freedom. Sarah reveals the step-by-step from her first 44 subscribers to thousands—including pricing first (then product), margin targets, retention levers, tech stack choices, and the community strategy that keeps customers! What else we talk about: Pricing first: use AOV to set price; back products into margin Margins that work: start ~45%, scale to 60–67% with buying power Retention: why community + live video drove 94% lifetime retention Upsell math: “ultimate” tiers and high-margin add-ons that subscribers love Join The Boutique Hub Sarah Williams & Launch Your Box with Sarah Website: Launch Your Box Facebook: SubBoxwithSarah-Facebook Instagram: @howtostartasubbox Additional resources for you! ➡️ Sarah's packaging cheat sheet ➡️ Curating a box experience --- Ashley Alderson: Instagram The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube