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Links & Mentions: Consult booking link: www.dryazdancoaching.com/consult Email me: DrDYazdan@gmail.com Make more money video: www.dryazdancoaching.com/MDM Follow me for more tips: (@DrYazdan) www.instagram.com/dryazdan and (@DrYazdanCoaching) www.Instagram.com/dryazdancoaching In this episode, we're tackling one of the biggest (and most frustrating) challenges dental practice owners face: staff turnover. If you've ever hired someone great, trained them for months, only to lose them six months later—you're not alone. But what if the problem isn't your people… it's your systems? I'm sharing exactly how strategic systems for hiring, onboarding, and retention can help you build a loyal, consistent, and high-performing team. You'll learn what's really behind team members quitting (hint: it's not just money), and what to put in place today to start improving your practice culture and stability. Whether you're hiring right now or just tired of constant turnover, this episode will help you lead with clarity, keep your best team members, and reduce the stress of staffing issues.
In this episode of The Rainmaking Podcast, Scott Love speaks with Hanna Hasl-Kelchner, attorney, business consultant, and author of Seeking Fairness at Work: Cracking the New Code of Greater Employee Engagement, Retention, and Satisfaction. Together, they explore “The Rainmaker's Playbook for Managing the Team,” revealing how leadership, empathy, and trust directly impact performance and retention. Hanna explains that leading a team is not a transactional act—it's a relationship built on an “implied social contract” of good faith and fair dealing. She shares how rainmakers can foster stronger loyalty and productivity by actively listening, showing gratitude, and treating team members as valued contributors rather than interchangeable resources. Hanna also discusses practical ways to address performance issues with empathy and clarity, emphasizing joint problem-solving over blame. She encourages leaders to take “empathy reality checks,” solicit honest feedback, and model humility—reminding listeners that trust must be earned, not demanded. The conversation concludes with three action steps: listen to your team, invest in communication and coaching skills, and demonstrate genuine appreciation. These principles, she argues, transform high-pressure work environments into loyal, high-performing teams. Visit: https://therainmakingpodcast.com/ YouTube: https://youtu.be/zwC5paGj0HQ ----------------------------------------
Wie viel ist Wissen wert und was macht guten Journalismus heute bezahlbar? Dr. Sebastian Voigt spricht mit Sebastian Turner, Gründer und Herausgeber von Table.Media, über Paid Content, Fachbriefings und den Preis von Orientierung im Informationszeitalter. Turner erklärt, wie Table.Media mit seinen 14 Themenbriefings zwischen Fachzeitschrift und Tageszeitung ein neues Medienmodell geschaffen hat. Er zeigt, warum Entscheiderinnen und Entscheider bereit sind, zwischen 139 und 199 Euro im Monat für relevante Informationen zu zahlen, und wie sich journalistische Tiefe mit wirtschaftlicher Skalierbarkeit verbinden lässt. Im Gespräch geht es um Abopreise, Retention, Werbeerlöse und Veranstaltungen, aber auch um Haltung: Warum Medien keine Vereinfachung brauchen, sondern Vertrauen, Geschwindigkeit und Kontext. Turner beschreibt, wie sich Table.Media vom Tagesspiegel über den Schritt zu spezialisierten Fachzielgruppen entwickelt hat und was es bedeutet, Orientierung als Produkt zu verstehen. „Zeit ist bei unseren Lesern knapper als Geld“, sagt Turner im Gespräch – und bringt damit auf den Punkt, worauf das Geschäftsmodell von Table.Media basiert. Über den Gast Sebastian Turner ist Gründer und Herausgeber von Table.Media, einem 2020 gegründeten Medienhaus in Berlin mit 14 Briefings zu Politik, Wirtschaft und Gesellschaft. Zuvor war er Herausgeber des Tagesspiegels und Mitgründer von Scholz & Friends Dresden. Mit Table.Media verfolgt er das Ziel, Fachjournalismus aktueller und relevanter zu machen – für Leserinnen und Leser, die täglich über Entscheidungen mit Wirkung treffen.
Penn State is set for another challenge this Saturday with No. 2 Indiana seeking its first victory in Beaver Stadium, and we break things down with a Hoosiers insider. Then we focus on young Nittany Lions who should be key roster retention targets for PSU's next head coach. Enjoy complete Penn State coverage anytime at Lions247.com. Follow the team on X: @Lions247 @TDsTake @danieljtgallen @tyler_calvaruso @MarkXBrennan. Follow or subscribe to the Lions247 Podcast on Spotify, Apple Podcasts, Stitcher, or wherever you get your podcasts. And watch every episode on YouTube. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Today on the show we have Vova Feldman, the Founder and CEO of Freemius.In this episode, Vova shares his experience in launching Freemius from a side project into a platform powering thousands of indie software businesses.We then discussed how Freemius is repositioning itself from its WordPress roots to become the go-to solution for small SaaS and desktop software businesses.We wrapped up by discussing their new transparent pricing model — designed to align with growth and reduce graduation churn.Mentioned ResourcesFreemiusLinkedIn | Vova FeldmanRatingWidget.comSenexx | GartnerTechstarsWordPressPaddleStripePayPalChurn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
In this episode of Workforce 4.0, Ann Wyatt interviews Hendrik Stoltz, CEO of Automated Industrial Robotics (or AIR). They discuss Hendrik's journey from South Africa to the USA, his experiences in the robotics industry, and the importance of cultural transformation within organizations. The conversation delves into the challenges of acquisitions, the significance of employee retention, and the future of work with technology integration. Hendrik emphasizes the need for emotional intelligence in leadership and offers advice for the next generation of professionals. Join us for this week's conversation packed with tips on how people are the center of your business and how acquisitions can integrate products and people- seamlessly.In This Episode:-00:00: Introduction to Workforce 4.0-00:30: Welcoming Hendrik Stoltz of AIR on Workforce 4.0-03:10: Hendrik's Journey and Experience in Robotics-05:58: Cultural Transformation and Team Development-08:53: Acquisitions and Integrations in Business-11:41: Employee Value Proposition and Retention-14:24: Future of Work and Technology Integration-17:07: Leadership and Emotional Intelligence-19:58: Advice for the Next Generation-22:41:Final Thoughts and Networking Opportunities-33:28: Workforce 4.0 OutroMore About Hendrik:Hendrik Stoltz is a globally experienced business leader in advanced automation, packaging, and industrial technology, with over 25 years of executive leadership across North America, Europe, Africa, and Asia. As President of Automated Industrial Robotics (AIR)—an Ares Management portfolio company—he has led transformational restructuring, diversification, and value-creation initiatives, driving operational excellence and sustainable growth. Hendrik's career spans leadership roles in multinational firms such as Elopak, where he oversaw global capital equipment operations across multiple continents, and Totally Automated Systems (TA Systems), where he integrated engineering innovation with digital performance management. Renowned for his people-centered, coaching-based leadership, he builds resilient, high-performing teams and cultures that thrive on accountability, innovation, and collaboration. With a foundation in mechanical engineering and multiple patents to his name, Hendrik combines deep technical expertise with strategic insight—applying state-of-the-art automation and data-driven technologies to improve efficiency, scalability, and competitiveness in complex global manufacturing environments. To learn more about Hendrik, connect with him here.
Today, Louie is talking about YouTube Analytics. YouTube provides a lot of different tools and abilities to dissect every element of your views, watch time, audience, all of that jazz, but what does it actually mean? And what can you do to improve upon these things? Louie is here today to make sure you don´t get lost in the weeds to break down the key metrics that you can use to define and ensure your success on YouTube. As well as some tips and tricks to help you to improve fast. Want to get into podcasting but need a little push? Join our 3-day Podcasting event in Peterborough! – Get in touch for details! Use email: podcast@disruptivemedia.co.uk Episode Takeaways The way YouTube reports views and engaged views differs between long and short form content. Understanding the difference is important if you want to interpret this data correctly. Louie tells you all you need to know. Track watch time and retention for each video you produce, and you can use that information, alongside what viewers say in the comments, to inform what kind of content you make in the future. YouTube SEO matters. Louie explains how to optimise your titles, thumbnails and descriptions. In particular, how to make them keyword rich so you rank well. Use YouTube´s A/B testing to help you to get your SEO right and boost your chances of people clicking on your content. Engage with your audience, encourage comments, connect with subscribers, and let their feedback help shape your video topics and style. BEST MOMENTS “Think about the first 30 seconds and how you're going to keep people hooked.” “If you've got a call to action, that's five minutes into the video, 10 minutes into the video, a lot of people won't get there.” “Try something new and see if it sticks. Honestly, no one's going to remember it if it's rubbish.” VALUABLE RESOURCES Website - https://disruptivemedia.co.uk Want to get into podcasting but need a little push? Join our 3-day Podcasting event in Peterborough! – Get in touch for details. Use email: podcast@disruptivemedia.co.uk ABOUT THE HOST Louie Rider https://www.linkedin.com/in/louie-rider1403/ CONNECT & CONTACT Instagram - https://www.instagram.com/disruptivemedia LinkedIn - https://www.linkedin.com/company/disruptive-media-uk YouTube - https://www.youtube.com/@disruptivemediauk Email: Podcast@disruptivemedia.co.uk
In this episode of The Team Chip Podcast, Chip Townsend is joined again by Chris Rappold to dig deeper into one of the most important topics for every martial arts school owner: retention. Following up on How to Get All of Your Students to Quit, this conversation flips the script and focuses on how to build a culture that keeps students for life. Chip and Chris break down what it really means to make retention part of your school's DNA. This episode will include everything from staff mindset and communication to advanced systems and leadership development. Don't miss it!
Cracked teeth — the diagnosis we all hate as Dentists! How do you decide when to monitor and when to intervene? What is the recommended intervention at different scenarios of cracks? Should we be chasing cracks and reinforcing with fibers; is there actually enough long-term data to support that approach? Over the years, we've had some epic episodes on this topic — from Kreena Patel's “I Hate Cracked Teeth” (PDP028) to Dr. Lane Ochi's Masterclass on Diagnosis and Management (PDP175). But in this brand-new episode, Jaz is joined by Dr. Masoud Hassanzadeh to bring it all together — not just the diagnosis of cracks, but their management. They explore when to intervene, the role of fibers in preventing propagation, and even the fascinating possibility that cracks in teeth may have some ability to heal, just like bone! This one's a deep dive that will change how you talk to patients — and how you approach cracked teeth in your own practice. https://youtu.be/VHYRBnfJS3I Watch PDP246 on YouTube Protrusive Dental Pearl Your patient's history predicts the future! Ask if past extractions were difficult → clues you into anatomical challenges. Ask how they lost other teeth → if cracks, be proactive with today's cracks. History isn't just background—it's a clinical tool. Key Takeaways Cracks in teeth can be diagnosed using magnification and high-quality imaging. Patient factors such as age and muscle strength play a significant role in crack prognosis. Symptomatic cracks should be treated to prevent further propagation. Understanding the anatomy of the tooth is crucial for effective treatment. The healing mechanism of cracks in teeth is possible but varies between enamel and dentin. Fibers can be used to strengthen restorations and manage cracks effectively. Long-term studies are needed to assess the effectiveness of current crack management protocols. The use of fluorescence filters can help identify bacteria in cracks. Chasing cracks should be done cautiously to avoid pulp exposure. A comprehensive understanding of crack mechanics can improve treatment outcomes. Highlights of this episode: 00:00 Teaser 00:47 Intro 03:08 Protrusive Dental Pearl - The Importance of Dental History 07:18 Interview with Masoud Hassanzadeh 08:22 Diagnosing and Managing Cracks 21:13 When to Intervene on Cracks 25:50 Restoration Techniques and Materials 28:30 Chasing Cracks: Guidelines and Techniques 36:50 Mechanisms of Crack Healing in Teeth 45:11 Exploring the Use of Fibers in Dentistry 52:43 Introducing the Book on Cracked Teeth 54:57 Percussion-Based Diagnostics (QPD) 56:44 Key Takeaways 57:21 Conclusion and Final Thoughts 01:00:07 Outro As promised, here are the studies mentioned during the discussion: Why cracks do not propagate as quickly in root dentin: Study 1a & 1b Root dentin has significantly higher fracture toughness compared to coronal dentin—nearly twice as tough, as demonstrated in multiple studies. The key difference lies in their structure and toughness. Root dentin's unique collagen orientation adds strength, while its fewer lumens and thinner peritubular cuffs make it less brittle. In contrast, coronal dentin has thicker cuffs, which increase brittleness. Unlike coronal dentin, which fractures uniformly, radicular dentin is anisotropic—its fracture behavior varies depending on direction. These structural features give root dentin greater resistance to cracking, making it more durable under stress. Studies on decreasing crack length due to crack repair in enamel. Study 2 The importance of the modulus of elasticity of the final restoration in arresting crack propagation. Study 3 The role of fiber in restoring cracked teeth and how it can increase fracture strength—even surpassing that of natural teeth. Study 4 Decision Making for Retention of Endodontically Treated Posterior Cracked Te...
In this podcast, discover the inspiring ecommerce growth story of Puresport, a brand that has carved a niche in the sports nutrition industry by championing authenticity and community. Founded by professional rugby players Grayson Hart and Adam Ash, and under the expert guidance of CEO Daniel Temm. Puresport was born from a quest to find natural alternatives to painkillers, leading to the development of drug-test-safe CBD products for athletes. The podcast explores the brand's evolution, highlighting how it has expanded its product range to include energy gels and other sports nutrition products.What you get from the podcast:Understand Puresport's core philosophy, which stands firmly against the quick-fix mentality prevalent in the sports industry. CEO Daniel Temm shares his personal journey from professional rugby to leading a brand that prioritises long-term health solutions over short-term fixes. Discover the importance of authenticity in building a community, through initiatives like running clubs and product testing.The episode touches on the challenges and strategies involved in scaling a community-driven brand while maintaining its core values. Puresport's commitment to authenticity is not just a marketing strategy but a foundational element that resonates deeply with its audience. Subscribe to get the latest trends and insights in ecommerce direct to your inbox: http://eepurl.com/gJFLtjChapters:[00:30] Introduction to Puresport and Its Founders[03:20] The Journey from Painkillers to CBD Alternatives[06:20] Building a Brand with Authenticity[09:30] Defining a Category-Defining Brand[12:30] The Importance of Community in Business[15:25] Influencer Relationships and Brand Credibility[25:55] The Foundation of Health: Supplements and Lifestyle[28:45] Building a Community-Driven Brand[32:15] Lessons from Product Launches[35:25] Leadership and Consistency in Startups[39:00] Navigating Subscription Models[44:35] Engaging Subscribers: Education and Retention
Inato: https://go.inato.com/3VnSro6CRIO: http://www.clinicalresearch.ioMy PatientACE recruitment company: https://patientace.com/Join me at my conference! http://www.saveoursites.comText Me: (949) 415-6256Listen on Spotify: https://open.spotify.com/show/7JF6FNvoLnBpfIrLNCcg7aGET THE BOOK! https://www.amazon.com/Comprehensive-Guide-Clinical-Research-Practical/dp/1090349521/ref=sr_1_1?keywords=Dan+Sfera&qid=1691974540&s=audible&sr=1-1-catcorrText "guru" to 855-942-5288 to join VIP list!My blog: http://www.TheClinicalTrialsGuru.comMy CRO and Site Network: http://www.DSCScro.comMy CRA Academy: http://www.TheCRAacademy.comMy CRC Academy: http://www.TheCRCacademy.comLatinos In Clinical Research: http://www.LatinosinClinicalResearch.comThe University Of Clinical Research: https://www.theuniversityofclinicalresearch.com/My TikTok: DanSfera
In this episode, we dug into one of the biggest factors in taking your business to the next stage—whether you're focused on growth or getting ready to sell: keeping your people. Gerry Gadoury with Red Beard Solutions joins us to share insight into what is the secret sauce.When you're growing, retention means stability. It's tough to scale if you're constantly replacing talent. And when you're selling, buyers care just as much about the team as they do about the bottom line. A business with loyal, engaged employees is worth more and makes the transition way smoother.Gerry is a twenty-five year veteran of the Tech Professional Services industry. In that time he has been a recruiter, sales person, manager, consultant, trainer, executive, speaker, author, and business owner. Utilizing that experience Gerry created the Destination Employer Methodology toempower Startup, Scaleup, and early stage companies to consistently Attract, Recruit, and Retain the top-talent they need to fulfill their critical missions. The methodology wasderived from the successful engagement he had with more than 75 early stage companies in empowering them to build highly performant teams. From this experience he wrote the #1 best-selling book, “Destination Employer” and he uses that experience to this day in supporting Startup growth. In addition he created the industry's first CyberSecurity & Tech focused Recruitment & Retention as a Service (RaaS) Platform as well as the Destination Employer Program to assist Government Agency and Private Industry partners with the critical task of sourcing, recruiting, and leading the teams that ensure their success. And doing it in a manner that not only improves their overall Employment Brand but is the most cost effective solution by a wide margin!Contact InformationGerry Gadoury- www.redbeardsol.comBenny Carreon- Velocity Technology Group- benny@velocitytechnology.groupDennis Jackson-WorX Solution- dennisj@worxsolution.com
In this episode, we dug into one of the biggest factors in taking your business to the next stage—whether you're focused on growth or getting ready to sell: keeping your people. Gerry Gadoury with Red Beard Solutions joins us to share insight into what is the secret sauce.When you're growing, retention means stability. It's tough to scale if you're constantly replacing talent. And when you're selling, buyers care just as much about the team as they do about the bottom line. A business with loyal, engaged employees is worth more and makes the transition way smoother.Gerry is a twenty-five year veteran of the Tech Professional Services industry. In that time he has been a recruiter, sales person, manager, consultant, trainer, executive, speaker, author, and business owner. Utilizing that experience Gerry created the Destination Employer Methodology toempower Startup, Scaleup, and early stage companies to consistently Attract, Recruit, and Retain the top-talent they need to fulfill their critical missions. The methodology wasderived from the successful engagement he had with more than 75 early stage companies in empowering them to build highly performant teams. From this experience he wrote the #1 best-selling book, “Destination Employer” and he uses that experience to this day in supporting Startup growth. In addition he created the industry's first CyberSecurity & Tech focused Recruitment & Retention as a Service (RaaS) Platform as well as the Destination Employer Program to assist Government Agency and Private Industry partners with the critical task of sourcing, recruiting, and leading the teams that ensure their success. And doing it in a manner that not only improves their overall Employment Brand but is the most cost effective solution by a wide margin!Contact InformationGerry Gadoury- www.redbeardsol.comBenny Carreon- Velocity Technology Group- benny@velocitytechnology.groupDennis Jackson-WorX Solution- dennisj@worxsolution.com
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The Pennsylvania Supreme Court retention vote is unusually contentious this year. On today’s Morning Agenda, we’re going to dive into this vote from several angles and explain what’s at stake. It’s even putting Pennsylvania in the national spotlight. The leader of the national Democratic party is campaigning across the state in advance of Tuesday's elections. Reproductive health rights have become a key issue for the retention vote. How have the three justices ruled on environmental issues? Also joining us to dive a bit deeper and explain what's at stake is Elizabeth Estrada, Democracy Editor at Spotlight PA. See Elizabeth Estrada's story for Spotlight PA, How Pa. Supreme Court rulings have shaped cities. To learn how the Supreme Court has impacted rural communities, click here for Marley Parish's Spotlight PA story as well. Public media's federal funding has been revoked. Your support is now more vital than ever. Help power the independent journalism and trusted programming you find on WITF by making a gift of support now at www.witf.org/givenow.Support WITF: https://www.witf.org/support/give-now/See omnystudio.com/listener for privacy information.
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In this energizing episode of Next Level Careers, Alayna Thomas of Magnet Culture shares strategies for building high-performing teams by hiring people who complement your strengths and fill critical gaps. She emphasizes the importance of surrounding yourself with individuals who think differently, offering fresh perspectives. Whether you're leading a team or growing your career, Alayna's insights offer a roadmap for creating dynamic, balanced workplaces where diverse talents thrive.
On this week's episode of AvTalk, we chat with Katherine Moloney, a pilot and founder of Elevate(her) Aviation, an organization dedicated to raising the percentage of women in aviation careers around the world. Elevate(her)'s research has led to some obvious immediate changes that would be beneficial to the industry overall and others that offer a […] The post AvTalk Episode 343: It's a retention issue appeared first on Flightradar24 Blog.
Oisin O'Connor is the CEO and co-founder of Recharge, the leading subscription management platform powering 75% of all Shopify subscriptions. Under his leadership, Recharge has become a critical infrastructure partner for over 30,000 brands, reaching 100 million subscribers and $100 million ARR.In this episode of DTC Pod, Oisin pulls back the curtain on what it really takes to win with subscriptions in today's DTC landscape. He shares insider strategies for subscriber growth, optimizing retention, and leveraging Recharge's newest AI-powered tools to minimize churn. Oisin also shares specific benchmarks every brand should measure, real-world examples of subscription funnels that convert, and actionable experiments operators can run to unlock long-term profitability and scale.Episode brought to you by StordInteract with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Evolution of subscriptions in physical product e-commerce2. How to spot and create product-market fit 3. Differentiators that set Recharge apart from early competitors4. The compounding power of subscriptions for long-term growth5. Unit economics, LTV vs CAC, and why retention is king6. What best-in-class subscription brands do differently7. Optimizing conversion funnels for subscriber growth8. Subscription benchmarks: churn rates, retention, and second order metrics9. Reducing churn with data, cancellation flows, loyalty, and rewards10. Automations and integrating Recharge with supply chain and 3PL operations11. Leveraging AI Concierge for customer retention and support12. Evolving customer experience and the need for seamless subscription management13. How Recharge guides merchants with data, support, and innovation14. Experiments and mistakes founders make launching subscription brandsTimestamps00:00 Oisin's background, founding story, and early agency experiments04:06 The rise of Shopify and the breakthrough with Recharge05:19 The subscription model: initial skepticism and quirky early adopters06:47 Technical challenges in enabling subscriptions on Shopify09:00 First major subscription brand success story10:15 Compounding growth through subscriptions11:36 Legacy brands and decades-long customer retention13:06 Building DTC businesses with sustainable unit economics14:37 Lessons from TV advertising history and the narrowing of scalable models16:29 Key traits of successful subscription businesses17:09 Product, recurring need, and conversion strategy18:27 Understanding subscriber value and optimizing acquisition19:26 Retention: keeping customers post-acquisition 19:52 High-performing brands and funnel design20:05 Subscription by default, offers, upsells, and cross-sells21:39 Conversion tactics from PDP to post-checkout22:38 Benchmarks for healthy churn and retention23:06 How top brands reduce churn and track performance24:58 Recharge tools: analytics, cancellation flows, Klaviyo integration26:41 Rewards and automations to boost retention27:33 Automate flows for backend fulfillment and logistics28:20 Launching AI SMS concierge for subscriber experience29:40 Reducing customer service friction and delighting shoppers32:15 Customer experience as a core differentiator34:04 The competitive subscription landscape: Recharge's position35:41 Product innovation, support, and actionable guidance37:16 Data-driven product innovation and merchant success38:04 The future of subscription, retention, and platform innovation40:38 Biggest mistakes founders make with subscriptions41:58 Experiments founders should run with Recharge42:58 Where to connect with Oisin for advice and mentorshipShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more. Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• #243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokOisin O'Connor - Co-Founder and CEO of RechargeBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic
Tired of carrying “heavy” patients who only show up because you said so? Our conversation today with Dr. Eric DiMartino breaks down how to move people from polite compliance to true ownership of their health. You'll hear a simple model for the patient journey, why education creates staying power, and the one question every person is silently asking by month four. We dig into the Better Results Faster workshop, how to reinforce big ideas with everyday table talk, and why your certainty as a clinician sets the ceiling for results. You'll also learn how to bring your team into the story so wins get shared, reviews fuel morale, and progress checks become easy coaching moments that keep care on track.Key Highlights01:39 – What it takes to move people from seekers to believers to true understanders who own their health journey.03:37 – Why some patients lift your energy while others drain it—and the mindset shift that changes everything.06:50 – The turning point at month four that reveals whether someone's ready for lasting results or still chasing relief.08:15 – Workshops and table talk that turn polite agreement into genuine conviction about ongoing care.11:34 – Simple ways to use visuals, stories, and repetition so key ideas stick long after the visit.13:13 – Why teaching the hidden effects of daily stress creates clarity and long-term buy-in.15:37 – The power of your own certainty to anchor confidence and inspire commitment in every patient.17:52 – What to say when someone “feels fine” but doesn't yet understand what progress really means.20:13 – Stories and analogies that transform complex science into lessons anyone can connect with.23:18 – The team rhythm that keeps wins visible, language aligned, and retention consistently strong. Resources MentionedTo schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastLearn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Scaling your business isn't about closing more deals—it's about building the right foundation. In this episode, Dan Rochon reveals the two non-negotiables every entrepreneur must master: generating quality leads and recruiting top talent. You'll learn why most leaders get hiring wrong 90% of the time, the real reasons talented people join and stay with a team, and how to use teaching as a leadership tool to attract ambitious, loyal professionals.What you'll learn in this episode:Why every business eventually hits a “growth ceiling”The 3 biggest challenges owners face: not enough business, not the right people, or struggling to retain talentWhy you should spend daily time on lead generation and weekly time on recruitingHow teaching and sharing knowledge builds authority and attracts high performersThe “commit or quit” mindset for leadership and business growthWhy the first 90 days of hiring predict long-term retention
Today's guest, Nadine Nethery, is a copywriter turned customer experience and retention strategist for savvy online business owners who want to attract, retain and wow their dream customers.In this episode, we discuss creating an intentional and client-driven email marketing strategy to keep your audience engaged (long-term) and transform your list into a loyal community of buyers and fans.Nadine shares:How to read the signals your audience is sending and let them guide the customer journeyHow to build genuine connection through consent and curiosity (instead of pressure)Why it's more important now than ever to be relatable and relevant in every email that you sendWhy you need a personal outreach strategy, even (and maybe especially) if you run automationsWhether you're starting or growing your first list or have multiple products/services and funnels, this episode will inspire you to treat every subscriber as the VIP they are.Homework / Reflection:Notice what triggers sales for youIdentify where automation could support connection (not replace it)Map your customer's journey -----** If you enjoyed this episode, make sure to hit that subscribe button, share it with a friend, like and/or leave a comment. I appreciate each one! **Prefer video (with closed captioning)? Head to YouTube: https://youtu.be/cG81JyP_WKA-----Nadine Nethery is an audience-driven copywriter turned customer experience & retention strategist for savvy online business owners who want to intentionally attract, retain and wow their dream customers.Over the past 8+ years, Nadine has given hundreds of industry-disrupting online business owners the words to shine and the strategies to build a sustainable audience-centred business. And she's on a mission to make mediocre brand experiences a thing of the past!Learn more at www.candocontent.comConnect on Instagram: @candocontentCheck out her podcast: What Would They Do?-----To learn more about me, Caryn Gillen, and the work that I do with high-integrity coaches and remarkable humans…Sign up for my weekly newsletter, The Playbook at caryngillen.com/blog.Connect with me on social: I'm @caryngillen in all the places.Or schedule a free Coffee & Clarity Chat.I have lots of different options (and price points) for how I can support you.If you think I'm the coach for you, you're probably right! Message me to connect, and we can figure out together where you fit.
On the podcast, I talk with Michael about the blessing and curse of having a brand, why post-purchase is the perfect upsell moment, and why partnerships are hard to pull off but can be well worth the effort.Top Takeaways:
In a series of podcasts taped live at 2025's Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, ASA Founder/CEO Landon Glenn explains how collaborative banking and embedded finance create exciting opportunities across the board. When financial institutions can offer new digital tools, customers have access to broader services, while fintechs have increased options to connect with FIs.
In This Episode In this episode of Systems Simplified, Adi Klevit sits down with Alice Heiman to discuss how structured systems can revolutionize the sales process. Alice shares how her early experiences as a teacher shaped her ability to build processes that help sales teams stay organized, accountable, and focused on results. Adi and Alice connect over their shared belief that structure and consistency lead to scalability—and that even creative, fast-moving teams benefit from strong systems. Together, they explore why customer retention begins at the close of the deal—or even before. Alice breaks down her "bow tie" model of sales, which links the acquisition process to retention, upselling, and referrals. She explains how involving customer success teams early creates smoother onboarding and greater long-term satisfaction. Adi adds insights from her process consulting work, highlighting how aligned systems across departments reduce friction and improve delivery. The conversation closes with a deep dive into referrals and sales consistency. Alice shares that most companies miss out on growth because they lack referral systems or fail to incentivize asking. By documenting every step—from onboarding to follow-up—leaders can ensure sales efforts are repeatable, measurable, and scalable.
Vital Conversations: Influencing Workplace Well-Being in Health Care
This episode of Vital Conversations features Dr. Steve Kravet, president of Johns Hopkins Community Physicians (JHCP), who discusses the organization's growth and innovative strategies to enhance clinician well-being and retention. Access the podcast here. Have an idea for a podcast? Email owb@jhmi.edu.
Managing Made Simple for Team Leaders & Small Business Owners
When a top performer leaves, the line often sounds the same: “I just wanted something different.”But the truth is, they probably didn't see what was possible here.In this episode of The New Manager Playbook, I walk through how one conversation, done right, can be the reason someone stays.We'll talk about:Why engagement is down (and what that really means for you as a manager)What makes a career conversation different from a performance reviewThe delegation trap: how giving away the right work builds trust, not riskWhat to do if a team member tells you something you can't immediately act onAnd why following up matters even more than what you say in the meeting.This episode is for any manager who's trying to stop the slow drip of good people walking out the door.
What's on your mind? Let CX Passport know...Why do so many companies chase new customers when the math clearly proves that retention wins every time? Daniel Granja Baltazar joins from Rotterdam to unpack the “retention revelation”... how conversion rate optimization (CRO) is really about experience, not just clicks. Daniel's global lens from the Netherlands to Brazil gives a fresh take on blending sales, marketing, and CX into one connected journey.✈️ 5 First-Class InsightsConversion is the outcome, not the goal. Real CRO success starts with understanding the customer's experience.Retention beats acquisition. Companies still pour money into getting new customers, while neglecting why current ones leave.Listen before assuming. Numbers reveal what's happening... but only talking to customers reveals why.Bridge the silos. Sales, marketing, and customer service thrive when united by shared goals and active communication.Empathy drives everything. The best in sales, marketing, and CX are curious first, persuasive second.
In this episode, Barbara discusses: Keeping existing patients is more valuable than constantly seeking new ones. Most patients leave due to experience, not medical care. Personal, proactive follow-ups and small touches raise retention. Automated systems and regular patient education sustain loyalty. Loyal patients naturally bring in referrals. Key Takeaways: “The meeting highlighted that retaining
In this dynamic episode of the Will Power Podcast, host Will dives into a live coaching session that uncovers a radical recruitment strategy capable of solving the biggest constraint in your physical therapy practice: manpower.Drawing on concepts from top business minds like Alex Hormozi and Elon Musk, Will shares a breakthrough idea to leverage your top talent for exponential growth. Forget expensive, low-yield job boards! Learn how to turn your current rockstars into passionate, highly-incentivized recruiters for a fraction of the cost of missed opportunity.This session also explores the power of a growth mindset in overcoming the scarcity and "PTSD" that plagues many practice owners in the challenging healthcare industry.Key Discussion Points:The Single Constraint: Understanding the one focus that matters most for explosive business growth.Onboarding & Team Alignment: Using the Working Genius Assessment to align new hires (like a new Executive Assistant/VA) with existing team strengths for a seamless transition.Recruitment as Marketing & Sales: Why finding top talent for your PT practice is fundamentally a marketing and sales challenge.The $20,000 Referral Bonus Tactic: A deep-dive into a non-traditional, high-value referral system that leverages Gross Profit to justify a massive bonus for existing and even past employees.Calculating the Cost of Missed Opportunity: Why practice owners must calculate lost revenue from unfilled positions to understand the true value of speed in hiring.Retention and Culture Win-Win: How this incentive system simultaneously boosts employee retention, fuels a positive company culture, and creates a path for leadership growth.Growth Mindset in Action: A candid discussion on breaking free from scarcity and limiting beliefs that hold back successful practice owners.Join the conversation and discover how a mindset shift and a strategic investment can turn your toughest business problem into your greatest growth engine!Send us a textVirtual Rockstars specialize in helping support or replace all non-clinical roles.Learn how a Virtual Rockstar can help scale your physical therapy practice.Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.
NEW! Support your strength and muscle goals with PUORI Creatine+ — a clean, effective creatine monohydrate supplement enhanced with taurine. Get 20% off at puori.com/VANESSA In this masterclass episode, Vanessa sits down with Dr. David Church, one of the most exciting young researchers in protein metabolism and a mentee of Dr. Arny Ferrando and Dr. Robert Wolfe. Together, they break down the latest science on protein timing, distribution, and supplementation — and how to apply it to achieve fat loss, preserve muscle, and enhance cognition. You'll learn: • How stable isotope tracer studies work and what they reveal about muscle protein synthesis (MPS). • The minimum protein per meal needed to trigger muscle growth and repair — and whether you can hit it with two meals a day. • The truth about intermittent fasting and muscle preservation — what happens to MPS in 2-meal and 1-meal-a-day patterns. • Why older adults and women over 40 face anabolic resistance and how EAAs (essential amino acids) can help overcome it. • What happens when you double your protein intake from 0.8 g/kg to 1.6 g/kg — and why distribution may matter less than total intake. • The surprising power of small doses of EAAs in muscle maintenance and cognitive support. • Why creatine is foundational for women, including new research showing benefits for brain health and sleep deprivation. • How to optimize body recomposition — burning fat while protecting lean mass — even during calorie restriction. • The difference between supplemental vs. replacement nutrition, and why EAAs work for older adults with low appetite. • The synergy of protein + resistance training + sleep + activity in driving sustainable fat loss. OneSkin is powered by the breakthrough peptide OS-01, the first ingredient proven to reduce skin's biological age. I use the OS-01 Face and Eye formulas daily—they've transformed my skin's smoothness, firmness, and glow. Visit oneskin.co/VANESSA and use code VANESSA for 15% off your first purchase Dr. Church also shares his own daily stack — including why he takes 20 g of creatine per day and combines it with EAAs for energy, cognition, and recovery — plus his favorite high-protein meals for busy days. If you've ever wondered how to burn fat efficiently while protecting every gram of muscle, this episode is packed with evidence-based takeaways you can implement right away. Mentioned in this Episode: • Puori Creatine + – clean, third-party-tested creatine monohydrate with taurine • Essential amino acids for older adults and women facing anabolic resistance • Stable isotope tracer studies — how we truly measure MPS • Protein targets: 1.6–2.4 g/kg depending on activity and energy restriction • Pre-sleep protein and its impact on overnight MPS and metabolic rate Get delicious high protein meal recipes! Connect with Vanessa on Instagram @ketogenicgirl Free High-Protein Keto Guide Get 20% off on the Tone LUX Crystal Red Light Therapy Mask or the Tone Device breath ketone analyzer at https://ketogenicgirl.com with the code VANESSA Follow @optimalproteinpodcast on Instagram to see visuals and posts mentioned on this podcast. Link to join the Facebook group for the podcast The content provided in this podcast is for informational purposes only and should not be construed as medical advice. Consult with a healthcare professional before making significant changes to your diet or exercise regimen.
We're in what I like to call the Super Bowl of fundraising — that mad sprint to December 31st. Before you pour all your time and energy into your year-end campaign, I want to make sure you're not losing money through hidden leaks in your donor funnel. In this episode, I break down the four biggest leaks that cost nonprofits thousands every year — and how to fix them before the giving rush begins:1️⃣ Acquisition – why prospects might not even be paying attention to you.2️⃣ Conversion – how a confusing donation page can kill your momentum.3️⃣ Upgrade – the missed opportunities right under your nose.4️⃣ Retention – the biggest leak of them all.Plus, I'm sharing a free Holiday Giving Readiness Checklist to help you plug those leaks and set yourself up for a strong finish to the year.Important Links:Holiday Giving Readiness Checklist: https://go.rheawong.com/holidaygivingreadinesschecklist How to Train ChatGPT: https://go.rheawong.com/annual-fundraising-plan-tracker1-3127-4300 My Big Ask Gifts Program: https://go.rheawong.com/big-ask-gifts-program My Book, Get That Money Honey: https://go.rheawong.com/get-that-money-honey My Newsletter: https://www.rheawong.com/
Most gym owners fixate on lowering churn — but what if the real growth driver isn't just retention, but how churn and acquisition work together?Welcome to Gym Marketing Made Simple, the show designed for boutique gym owners who want to grow their member base, boost revenue, and scale with clarity — all without getting lost in complicated marketing systems.Episode HighlightsThis episode breaks down the reality behind gym churn rates and what those numbers actually mean for long-term growth. The conversation explores why large-group training boutiques tend to experience higher churn, how market conditions affect retention, and why balancing churn reduction with strong client-acquisition strategies is the key to sustainable success.Key TakeawaysChurn rates in boutique gyms typically range from 3% to 5%, depending on the market and gym model.Large group training gyms often experience higher churn (4–5%), while professional coaching gyms maintain slightly lower churn (3–4%).A 5% churn rate equals about 20 months of average engagement—reducing it to 4% extends that to 25 months.The first year of membership is the most critical for churn prevention since habits and trust are still forming.Focusing only on churn can stall growth; acquisition strategies are equally vital.Paid marketing remains a major driver for predictable lead flow and consistent growth.Leadership and staff development help gym owners scale beyond the 125–150 member ceiling.Long-term success depends on aligning mentorship advice with the gym's current stage and goals.Episode Chapters00:00 Intro00:05 Churn Control and Market Dynamics02:26 Length of Engagement and Churn Reduction07:43 Balancing Churn Reduction and Client Acquisition08:44 Paid Advertising and Business Growth10:18 Scaling Beyond Initial Success14:52 Leadership Development and Business Expansion16:02 Mixed Messaging in the Gym Mentorship EcosystemCall to ActionIf this episode resonated, share it with a fellow gym owner who's navigating the same growth challenges. Follow Gym Marketing Made Simple for more discussions that keep your marketing clear, grounded, and growth-focused.Supporting Information
What happens when AI meets lifecycle marketing? In this special episode, we're bringing you a panel discussion from App Promotion Summit NYC 2025, featuring leaders from WHOOP, theCut, and Grohaus. They unpack how AI is transforming app engagement — from personalization at scale to the rise of 100,000-message permutations. You'll hear where AI makes a real impact, where it still stumbles, and what it takes to maintain brand voice when your intern is… ChatGPT.
In this Roofing Road Trips®, Karen Edwards is joined by Robert Alvarez of Anchor Products to unpack the critical role of snow retention on commercial roofs and why ignoring it can lead to costly mistakes. While code compliance, warranty protection and liability concerns make engineered systems essential, listen as Robert highlights the long-term savings they deliver, best practices for choosing the right solution, ensuring material compatibility, along with the importance of securement methods like the U-Anchor. Join them and discover everything contractors should know about installation, training and long-term performance. Learn more at RoofersCoffeeShop.com! https://www.rooferscoffeeshop.com/ Are you a contractor looking for resources? Become an R-Club Member today! https://www.rooferscoffeeshop.com/rcs-club-sign-up Sign up for the Week in Roofing! https://www.rooferscoffeeshop.com/sign-up Follow Us! https://www.facebook.com/rooferscoffeeshop/ https://www.linkedin.com/company/rooferscoffeeshop-com https://x.com/RoofCoffeeShop https://www.instagram.com/rooferscoffeeshop/ https://www.youtube.com/channel/UCAQTC5U3FL9M-_wcRiEEyvw https://www.pinterest.com/rcscom/ https://www.tiktok.com/@rooferscoffeeshop https://www.rooferscoffeeshop.com/rss #RoofersCoffeeShop #MetalCoffeeShop #AskARoofer #CoatingsCoffeeShop #RoofingProfessionals #RoofingContractors #RoofingIndustry
In this powerful episode of Rethink Real Estate, host Ben Brady, CEO of Harcourts Auctions, sits down with Erica Jevons Sizemore, founder of Sizemore Residential in Raleigh, North Carolina — a top-producing agent who's redefining what real estate leverage really means. Consistently ranking among the top 20 Keller Williams agents in the Carolinas, Erica's business model proves that doing more doesn't have to mean doing less for clients.From her early career in finance and marketing to leading one of the most efficient boutique operations in the Triangle area, Erica shares how she's scaled her business through relationships and strategic leverage, not massive teams or automation overload. She opens up about the systems that allow her to maintain personal touch at high volume, how she hires for alignment over experience, and why she believes being “too far from the transaction” is the greatest mistake top agents can make.Together, Ben and Erica unpack the evolution of the Raleigh real estate market — from its post-pandemic surge to its new plateau — and explore what true operational scalability looks like when your reputation is your brand. Erica also offers a candid look into mentorship, team culture, and why she's betting that authentic service will always outlast shortcut models and recruiting pyramids.Whether you're a solo agent struggling with growth or a team leader wondering how to scale without losing your identity, this conversation will challenge how you think about leverage, client relationships, and sustainable business.Timestamps & Key Topics:[00:00:00] – Introducing Erica Sizemore and the Raleigh Market[00:02:00] – From Finance & Marketing to Full-Time Real Estate[00:05:45] – The Power of Relationships and Long-Term Leverage[00:09:20] – How to Scale Without Sacrificing Service[00:12:30] – Hiring Smart: Why Personality Beats Experience[00:16:00] – Balancing Profitability and Performance[00:20:10] – Why Erica Doesn't Believe in “Buyer's Agents”[00:24:00] – Mentorship, Retention, and the Fear of Losing People[00:27:40] – Industry Insights: Compass, Anywhere, and AI in Real Estate[00:31:00] – Homeownership's Next Era and Generational Shifts[00:34:00] – The Future of Real Estate Leverage
Acquisition gets all the attention. Retention pays the bills.In this episode of Marketing Mindset, Jordan Narducci and Sebastian Williams unpack how DTC brands can move from chasing new customers to building loyalty that lasts.We dive into:
339: Retention on a Budget – 5 Smart Ways to Keep Your Best People (Rachel Platt)SUMMARYSpecial thanks to TowneBank for bringing these conversations to life and for their ongoing support of Your Path to Nonprofit Leadership and their commitment to strengthening nonprofit organizations. Learn more about how they can help you at TowneBank.com/NonprofitBanking.How can you retain your best people when your nonprofit doesn't have the budget for big raises or flashy perks? In episode 339 of Your Path to Nonprofit Leadership, Rachel Platt, Founder of PLATTinum Consulting in Washington, DC, shares five smart, low-cost strategies any organization can use to strengthen staff engagement and reduce turnover. Drawing from her extensive background in HR, organizational culture, and nonprofit management, Rachel outlines simple yet powerful tools to boost morale, productivity, and connection. From her Teaching Tuesdays and Focus Fridays concepts to new approaches for recognition, communication, and workload balance, she demonstrates how creative leaders can build trust and loyalty - without spending a dime.ABOUT RACHELRachel Platt brings more than 20 years of experience helping organizations and individuals achieve enduring success through strategic human resources leadership. Before founding PLATTinum Consulting in 2018, she served as a Chief Human Resources Officer, Vice President, and Regional Director across diverse industries - building a reputation for creating pragmatic, people-centered solutions to complex organizational challenges. Through PLATTinum Consulting, a certified Women's Business Enterprise (WBE), Rachel helps small and medium-sized nonprofits and businesses nationwide strengthen their people strategy. Her work focuses on employee engagement, leadership development, culture assessment and improvement, performance management, staff training, communications, talent acquisition, inclusion, and coaching.EPISODE TOPICS & RESOURCESStrong Ground by Brené BrownLearn more about PLATTinum Consulting at plattinumconsulting.comReady for your next leadership opportunity? Visit our partners at Armstrong McGuire & Associates at armstrongmcguire.comLearn more about the Mastermind Leadership Development Program – now accepting applications for all three 2026 cohorts at PMAnonprofit.com/mastermind
Are you losing 25% of your high-value talent after parental leave? For sales organizations, turnover isn't just an HR metric—it's a severe revenue drain. Replacing a seasoned sales pro costs up to $200,000, making retention a strategic priority. This week on the podcast, we unpack the critical, often-overlooked moment where organizations hemorrhage talent: the return from parental leave. We sit down with Karla Calinawan, founder of Fand Foundry and a leader who navigated three parental leaves in high-stakes tech environments. She argues that the post-leave transition is where leaders earn loyalty.
Sonja Grasser is the Founder of Retention Theory, a consultancy helping CPG brands turn one-time buyers into loyal repeat customers through data-driven retention systems. With a background that spans law school, 60+ countries of travel, and hands-on work with brands like MaryRuth's Organics, Sonja brings a uniquely behavioral approach to customer retention: rooted in psychology, not playbooks.After landing in retention by accident as a German-speaking marketer, Sonja discovered her passion for understanding why customers buy, not just what they buy. Her global perspective and analytical mindset help founders identify churn before it happens, build smarter lifecycle flows, and create experiences that keep customers coming back.Whether you're a CPG founder tired of chasing acquisition or an operator ready to make retention your growth engine, Sonja shares a masterclass in turning customer behavior into predictable, sustainable revenue.In This Conversation We Discuss: [00:33] Intro[01:05] Helping brands turn retention into revenue[01:30] Connecting communication to customer longevity[02:08] Identifying patterns behind consumable success[02:55] Leveraging analytical thinking for stronger retention[04:00] Educating first-time buyers before selling again[05:25] Helping buyers at their exact stage of the journey[07:11] Designing flows that nurture interest into action[07:45] Applying retention rules across every direct channel[08:18] Stay updated with new episodes[08:29] Spotting churn before customers disappear[10:19] Timing recovery emails before customers drift away[11:39] Resolving customer issues before they walk away[12:27] Setting triggers that match real customer behavior[14:16] Focusing on results-driven storytelling for CPG[15:26] Evaluating why memberships don't always translate[16:36] Building loyalty from your first 100 buyers[17:07] Layering time data to reveal true retention health[19:08] Applying psychology to make retention truly workResources:Subscribe to Honest Ecommerce on YoutubeHelps Ecommerce brands with retention marketing retentiontheory.com/Follow Sonja Grasser linkedin.com/in/sonjagrasserIf you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!
In this special episode of Trending in Ed, host Mike Palmer is LIVE! at Google's Headquarters in Chicago for Collegis Education's DisruptED event, providing highlights from six in-depth interviews with nine leaders in higher ed, technology, data, market analysis, and research. We begin by hearing from Kim Fahey, the CEO of Collegis, who provides some framing about the role her team plays providing managed services to schools trying to leverage technology, data and innovation in new and relevant ways. Kim kicks things off and helps frame the context and the conversations that follow. Then Mike interviews Charles Elliott from Google and Matt Lachey from Collegis about how Google's AI capabilities can transform higher ed delivery, rethinking textbooks, providing real-time translation, and reimagining what AI-powered learning might look like. From there, we catch up with Casey Evans and Amanda Gulley from EdPlus at ASU about the genuinely disruptive work Michael Crow and team are continuing to do at scale and what can be learned from their example. Phil Hill is a Higher Ed Blogger, Speaker, and Market Analyst, who joins Mike to share his unique takes on the current state of the higher ed market, the unique opportunities of this turbulent moment, and the profound impact and potential of AI on the space. Don't miss it! Dan Antonson heads up data engineering for Collegis and shares his insights and takes on how to get higher ed caught up and ready from a systems abd data perspective so that higher ed leaders can truly leverage the transformative capabilities that are emerging with AI and more. And then we conclude by exploring new research on Retention with Jim Fong and Tracy Chapman as we wrap up an incredible "lightning round" on the future of education from an intense and productive Fall day in Chicago. Thanks to Alyssa Miller, Wes Catlett-Miller and the teams at Collegis and Google for helping make this episode a reality. Be on the lookout for the full interviews in upcoming episodes of Trending in Ed and as we light up the new Trending in Higher Ed feed in coming months. Subscribe to Trending in Ed wherever you get your podcast. Rate and review us and spread the word so we can continue to dive into what's new and emerging from the world of education. 00:00 Mike's Introduction 01:37 Kim Fahey 05:03 Charles Elliott and Matt Lachey 09:36 Casey Evans and Amanda Gulley 14:04 Phil Hill 18:54 Dan Antonson 23:04 Tracy Chapman and Jim Fong
In this episode, hosts Chris Boyer and Reed Smith explore why traditional healthcare marketing is falling behind, and how focusing on relationships instead of reach may be the only sustainable path forward. They unpack the data showing the industry's growing gap between visibility and value: Only 28% of healthcare marketers have a documented content strategy. 65% of patients search online before contacting a provider, yet most health system sites still frustrate or confuse. Retention costs up to 25x less than acquisition, but most budgets are still chasing awareness. Chris and Reed discuss how loyalty and lifetime value (LTV) are reshaping the marketing playbook - arguing that connection, not conversion, is the next competitive advantage. They explore what happens when hospitals treat patients as long-term partners instead of one-time encounters, and how CRM, automation, and authentic storytelling can turn engagement into measurable growth. Key themes of this episode include: Why healthcare must shift from transactional outreach to relational engagement How trust and personalization directly influence lifetime value Practical steps to audit patient touchpoints and measure engagement beyond claims data Why the future of marketing belongs to teams who build community, not campaigns Mentions from the Show: Calculating the Lifetime Value of Review-Generated Patients: The Complete ROI Framework for Healthcare Providers Reed Smith on LinkedIn Chris Boyer on LinkedIn Chris Boyer website Chris Boyer on BlueSky Reed Smith on BlueSky Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, I dive into one of the toughest aspects of running a membership business: spotting the signs that someone is about to leave your membership.I discuss the clear and subtle warning signals you need to watch for and share practical strategies you can use to proactively re-engage at-risk members before it's too late.From leveraging technology to understanding behavioral patterns and key milestones, I aim to give you actionable steps to strengthen your retention strategy and keep your community thriving.In this episode:What are the warning signs that indicate a member might be at risk of cancelling their membership?How can you use technology and data to identify members who are becoming disengaged?What are the common “off ramps” or critical moments when cancellations are most likely to occur—and how can you address them?Which proactive steps can you take to re-engage at-risk members and boost your overall retention rates?Key Quotes & Takeaways:"If someone has come and said, I think I might need to go, the worst thing you can do is ignore it or dismiss it, or treat it with hostility. Even if their specific issue can't be fixed overnight. Just taking the time to listen, to respond quickly and with care can be the difference between them leaving or deciding to stick around a little longer." "Technology can help you to flag these things. Some software and plugins will have reporting features that will show you when someone last logged in. Some learning management systems will actually show you how long since someone completed at a lesson. You can use tools like WP Fusion, which is fantastic in enabling you to not only add tags to members that haven't logged in for a while, but also let you add a tag when someone completes a lesson or views a piece of content.""But if you can reach out with something personal and supportive that can make the difference. Remind them that you're there. Remind them that you have resources, you have tools, you are a support service that you can help them out.""Retention in memberships is not just about reacting when someone hits the cancellation button. Often when someone's hitting cancel, it's already too late. Retention is all about being proactive, having your eyes open, having your finger on the pulse, knowing what to look for and taking small but meaningful steps to re engage those members before it's too late."Thank You For ListeningWe really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show. They're extremely helpful when it comes to reaching our audience and we read each and every one personally!Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.
#639 Ever wonder how to turn your network and podcast appearances into a thriving, seven-figure community business? In this episode, host Brien Gearin sits down with Dustin Riechmann — founder of 7-Figure Leap — to uncover how he helps mission-driven entrepreneurs grow seven-figure brands by leveraging storytelling, podcast guesting, and authentic relationship building. Dustin shares his incredible journey from 17 years as a traffic engineer to creating Fire Creek Snacks, and ultimately building a multi-million-dollar coaching and community business. He dives into his 5P framework for profitable podcast guesting, the secrets behind launching and scaling communities that actually thrive, and how to create masterminds that foster deep connection and retention. If you've ever wanted to turn your relationships into real revenue, this episode is packed with actionable wisdom! What we discuss with Dustin: + Dustin's journey from engineer to entrepreneur + Launching and growing Fire Creek Snacks + The 5P framework for podcast guesting success + Turning guesting into profitable relationships + Building and scaling a thriving community + Importance of clarity, confidence, and connection + Cohort-based community growth model + Retention strategies and one-to-one connection program + Transitioning from accelerator to mastermind + Behind-the-scenes look at team structure and operations Thank you, Dustin! Check out 7-Figure Leap at 7FigureLeap.com. Get The Premium Podcast Guesting Playbook. Follow Dustin on LinkedIn. To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices
Struggling with inconsistent lash retention and can't quite figure out why? You're definitely not alone! In this episode, I dive deep into lash extension retention—what actually causes it, what's not your client's fault, and the simple tweaks that can completely change your retention game. After years of teaching lash trainings, I break down the top 13 things that make or break how long those gorgeous lashes stay put.We'll talk technique, adhesive, and how to educate your clients on aftercare. If you've ever blamed your glue or felt defeated by poor retention, this episode will get you back in control and confident behind the chair.In this episode, you'll learn:Why most retention issues actually start with the artist not the client?The real deal with “bad adhesive batches”?How do you prep, prime, and fan like a pro for seamless bonds?Small adhesive mistakes that secretly sabotage your setsHow much does client education actually affect retention results?What's one habit that guarantees you'll keep improving long-term?Tune in and take your retention skills from “hit or miss” to consistently flawless.Resources:Looking to grow your beauty business on social media in 2025? Let's talk! We help make socials easy for salons, spas, and beauty brands while still hitting your goals online! www.beautycorpro.comWhere We Can Connect:Let's be friends on Instagram! www.instagram.com/xoericaschramm
AI isn't just generating insights anymore—it's acting on them. In this episode, I talk with Francisco Marin, CEO of Cognitive Talent Solutions, and Dan George, the company's Chief Experience Officer, about how agentic AI is changing the game for HR. These aren't your standard dashboards—they're autonomous systems that detect workforce patterns in real time and proactively intervene, from mentoring and onboarding to retention and burnout prevention.We get into what makes AI “agentic” in the first place, why consent and trust must sit at the core of any autonomous HR system, and how early pilots are already cutting onboarding time by 40%. If you've been wondering what comes after analytics and automation in HR—this is it.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with Dan on LinkedInCheck out Cognitive Talent SolutionsNetwork-First ManifestoSupport the show
Listen, take notes and do this immediately to stay in-tune with your members and have a better chance at landing local B2B collabs. —-------------------------------------------------------------------------------------------------------------I solve problems in your business and make you more money. Guaranteed. For over a decade I've been working with gym owners (via one-on-one consulting) to help create tailored solutions to solve their business problems, engineer the game plan and empower them to execute the strategy.Stop wishing your business problems are going to magically go away. Invest in your business and let me solve your problems and optimize your business fast and efficiently. We'll work together daily/weekly, with a monthly call until the problem is solved and then I want you to fire me. Because this is YOUR business, I'm just here to solve a specific problem and then get out of your way.Learn more about what it's like for us to work together.—-------------------------------------------------------------------------------------------------------------Want to increase your business IQ by 100x for only $50? Get enrolled in Microgym University - the only online business school that teaches you the best practices and business frameworks from some of the most successful brands in our industry and then lets you decide which ones to install in your business.New courses are added every month. www.microgymuniversity.com —-------------------------------------------------------------------------------------------------------------Need help leasing or buying a building?I created the Gym Real Estate Company so that gym owners had someone who could go beyond the duties of a typical real estate broker and actually advise them on business aspects as they relate to site selection, market location fit, operational capacity, facility layout, pre-sell marketing, and more.If you're looking for help with your next lease or if you want us to help you along the journey of buying a building - head over to www.gymrealestate.co and book a Discovery Call.—--------------------------------------------------------------------------------------------------------------
October burnout is real, and the first 90 days are critical for new hires. Don't leave retention to chance. In this second rapid-fire episode, Dr. Janet Pilcher shares three intentional executive actions to help leaders secure their best people and create a culture where staff want to stay.Recommended Resources: Retain New Hires with 30- and 90-Day Conversations, Studer Education 30/90-day Conversation Guide, Create Connections Through RoundingLearn more about and register for DHP Hemet: https://studereducation.com/dhp-hemet-2025/Follow Host Dr. Janet Pilcher on LinkedIn: https://www.linkedin.com/in/janetpilcher/
Leadership is difficult. There are many demands on a leader's time, and one of the most important is the retention of quality individuals. Within an organization not bound by employment or contract, there are certain techniques for keeping good people in the right places. Whether you are a unit or club leader overseeing the development of your group or an event coordinator managing an ever changing experience, the lessons learned here will be of benefit. Join us as Malark breaks down how to best recruit, lead, and retain the best of the best. Support our Patreon! www.patreon.com/theartofwargaming Email: artofwargamingpodcast@gmail.com Facebook: @theartofwargamingpodcast Instagram: @artofwargamingpodcast Check out more of The Art of Wargaming at www.taowargaming.com Check out all General Nerdery Presents podcasts at www.gnpresents.com