Podcasts about Retention

In dieser Folge ist Irene Klemm, Mitgründerin und CEO von Edurino, zu Gast. Edurino hat es sich zur Aufgabe gemacht, frühkindliche Bildung durch eine Kombination aus digitalen Lern-Apps, haptischen Figuren und ergonomischen Stiften zu revolutionieren. Irene teilt ihre Reise von der Idee während der Pandemie bis hin zu einem international erfolgreichen EdTech-Unternehmen mit über 2 Millionen verkauften Produkten und 30 Millionen Euro Funding. Sie spricht über die Herausforderungen bei der Produktentwicklung, den Aufbau einer Community, die Skalierung eines Hardware- und Software-Startups und die Bedeutung von Vertrauen in der Eltern- und Kinderzielgruppe. Außerdem gibt sie Einblicke in die Zukunftspläne von Edurino und ihre Vision für die Bildung von morgen. Was du aus der Folge mitnimmst: Die Entstehung von Edurino: Wie Irene und ihre Mitgründerin Franziska Meyer während der Pandemie eine Marktlücke in der frühkindlichen Bildung entdeckten und daraus ein erfolgreiches EdTech-Unternehmen aufbauten. Produktentwicklung: Warum die Kombination aus digitalen Lern-Apps, haptischen Figuren und ergonomischen Stiften so gut funktioniert – und wie iterative Tests mit Kindern und Eltern das Produkt perfektionierten. Community-Aufbau: Wie Edurino durch Crowdfunding, Instagram und enge Zusammenarbeit mit Eltern und Pädagogen Vertrauen aufbaute und eine loyale Community schuf. Skalierung und Internationalisierung: Die größten Herausforderungen und Learnings beim Wachstum von einem kleinen Startup zu einem internationalen Unternehmen mit Millionenumsätzen. Finanzierung und Investoren: Wann es sinnvoll ist, Risikokapital aufzunehmen, und welche Erwartungen Investoren an Startups haben. Zukunftsvision: Wie Edurino mit Lizenzprodukten, Internationalisierung und datenbasierten Lernansätzen die Bildung von Millionen Kindern weltweit verbessern möchte. ALLES ZU UNICORN BAKERY: https://stan.store/fabiantausch   Mehr zu Irene: LinkedIn: de.linkedin.com/in/ireneklemm  Website: ⁠https://www.edurino.com/  Join our Founder Tactics Newsletter: 2x die Woche bekommst du die Taktiken der besten Gründer der Welt direkt ins Postfach: https://www.tactics.unicornbakery.de/  Kapitel: (00:00:00) Einstieg: Von der Idee zur Umsetzung – Wie alles begann (00:02:16) Die Pandemie als Ausgangspunkt: Ein kaputtes Bildungssystem und eine große Chance (00:05:00) Produktentwicklung: Warum Edurino auf Hardware, Software und Ergonomie setzt (00:09:04) Crowdfunding als Proof of Concept: Die ersten Schritte zur Skalierung (00:12:50) Community-Aufbau: Wie Eltern und Kinder Teil der Produktentwicklung wurden (00:16:33) Vertrauen schaffen: Zertifizierungen, Awards und die Rolle von Influencern (00:20:24) Skalierung: Von der Crowdfunding-Kampagne zu Millionenumsätzen (00:24:12) Teamaufbau: Die ersten Hires und der Fokus auf Produktentwicklung (00:30:06) Internationalisierung: Wie Edurino den UK-Markt erobert (00:36:44) Retention und Kohorten: Warum langfristige Kundenbindung entscheidend ist (00:42:15) Lizenzprodukte und neue Zielgruppen: Biene Maja, Bibi Blocksberg und Co. (00:47:37) Herausforderungen bei Hardware-Startups: Prototyping, Produktion und Skalierung (00:53:37) Finanzierung: Wann und warum man Geld von Investoren annehmen sollte (01:00:42) Zukunftsvision: Wie Edurino Bildung weltweit verändern will

In this episode, Dr. Joseph Brennan returns to the podcast to talk about heart-first leadership and what empathy looks like in action in higher education workplaces. Inspired by his article, “How To Be the Leader Everyone Actually Wants To Work For,” he shares several ways leaders can support overwhelmed teams and build psychological safety on campus. The conversation introduces the LASER method as a framework for listening to, acknowledging, and following up on concerns, offering higher ed professionals realistic strategies for improving morale, retention, and day-to-day team culture.

If you've ever found yourself staring at a team member who's clearly struggling and wondered, “What do I even say right now?”—this episode is for you. Elena explores how to coach team members through the inevitable low points of the school year. Keep learning: Attend Coaching for Retention and Resilience Join the Coach Learning Library and PLC for 24/7 supportWatch The Bright Morning Podcast on YouTubeFree community webinars Receive weekly wisdom and tools from Elena delivered to your inboxBecome a Bright Morning Member Follow Elena on Instagram and LinkedInFollow Bright Morning on LinkedIn and InstagramSupport the show:Rate and review usReflection questions: When have you felt a dip in your own energy or hope this year—and how did you move through it?What helps you stay grounded and compassionate when others are discouraged or emotional?What is one thing you can say this week that might help someone feel seen?Podcast Transcript and Use:Bright Morning Consulting owns the copyright to all content and transcripts of The Bright Morning Podcast, with all rights reserved. You may not distribute or commercially exploit the content without our express written permission.We welcome you to download and share the podcast with others for personal use; please acknowledge The Bright Morning Podcast as the source of the material.Episode Transcript

Most leaders don't realize they're rebuilding their business every single month.Same activity. Same effort. Same exhaustion. But nothing compounds.In this episode, Holly Highfield breaks down why retention is the most misunderstood and underdeveloped skill in network marketing and why ignoring it guarantees you'll stay stuck in restart mode.You'll hear why retention isn't about systems, perks, or culture buzzwords. It's about leadership behaviors, expectations, and what happens after the excitement fades.If you're tired of replacing people instead of developing them, this conversation will reset how you think about growth, momentum, and building a business that actually sustains.This is the difference between building volume and building something that lasts.

​​Join our champion program: mark@themomentumcompany.comAttend a Thriving Leader event: https://thriving-leader-2026.lovable.app/Instagram: @the.momentum.companyLinkedIn: /momentum-companyIn this episode of The Intentional Agribusiness Leader, Mark sits down with Ed Howie, a highly sought-after retention and branding expert whose work has helped generate more than $350 million in incremental revenue for some of the most recognizable brands in the world.This is not a typical agribusiness conversation — and that's exactly why it matters right now.Ed brings decades of experience working with brands like Chick-fil-A, United Airlines, 7-Eleven, Kroger, and H-E-B, but the heart of this discussion isn't about big brands. It's about helping leaders understand how clarity, alignment, and intentional repetition create sales velocity, peace of mind, and long-term profitability.Ed defines intentionality as doing all you can with what you have today — not what you wish you had, not what you used to have. That mindset shift alone reframes leadership from chasing the next thing to optimizing what already exists.A major theme throughout the episode is incremental revenue. Instead of constantly pursuing new customers, Ed challenges leaders to look in their “kitchen cupboard.” What products, services, or solutions already exist that current customers aren't buying simply because they don't know about them, forgot about them, or were never intentionally guided toward them?The conversation dives deep into why leaders and teams get distracted by novelty. Internal teams get bored with messaging long before customers do, leading organizations to constantly change their story instead of reinforcing it. Great brands don't win by being clever — they win by being consistent.Ed also introduces one of the most practical leadership frameworks in the episode: the words you use and the behaviors you choose. Culture isn't a mission statement or a billboard. Culture is what your people say and do when it matters most. If leaders aren't clear about the exact words to use — and just as importantly, the words not to use — confusion sets in, customers hesitate, and momentum slows.Using powerful examples from Chick-fil-A, Ed explains how scripting language isn't about removing authenticity. It's about creating alignment, confidence, and a consistent experience that customers can trust. Confused customers don't buy. Clear customers do.Mark connects this directly to leadership inside organizations — from onboarding experiences to sales conversations to client retention. When teams lack clarity, they hesitate. When leaders provide clarity, alignment follows. And when clarity and alignment come together, velocity is the natural outcome.The episode closes with a powerful reminder that leadership isn't just about ROI — return on investment. It's about return on impact. When leaders reduce confusion, remove distraction, and focus on what truly matters, the byproduct isn't just growth. It's peace of mind. And peace of mind creates joy.This conversation is a masterclass in intentional leadership, retention, and sustainable growth — especially in seasons where margins are tight and distractions are high.Listen if you are:A leader trying to generate growth without burning out your teamStruggling with customer retention or stalled momentumConstantly changing your message but not seeing resultsLooking to drive incremental revenue without chasing strangersSomeone who believes leadership should produce both results and joy

Welcome to the latest episode of LIFTS, your bite-sized dose of the Latest Industry Fitness Trends and Stories. In this episode, hosts Matthew Januszek and Mohammed Iqbal are joined by Sean Turner, CEO of Les Mills US, to explore one of the most persistent and misunderstood challenges in fitness today: member retention. Drawing on decades of experience as both a club operator and global brand leader, this conversation examines why retention is not a content problem, but a human one. Sean shares how confidence, belonging, and experience design play a far greater role in long-term engagement than endless workout libraries or digital platforms. As the industry continues to invest heavily in content, technology, and on-demand solutions, the discussion focuses on why fitness cannot be built like a streaming service and what actually drives consistency and behavior change. From group training and coaching quality to structured systems that scale, this episode highlights what operators often misunderstand about motivation and why members quietly disengage. This episode moves beyond tactics and trends to highlight what fitness operators, brands, and leaders should prioritise if the goal is not just acquisition but long-term retention and meaningful participation. In this episode, we cover: • Why retention is driven by confidence and belonging, not content volume • The "confidence gap" that prevents people from fully engaging in fitness • Why fitness isn't Netflix and why that analogy matters • How group training and coaching create long-term adherence • What operators misunderstand about motivation and disengagement • Lessons from Les Mills on building systems that drive retention at scale

Ep 76. Post-Acquisition Integration: Wann zählt das Wissen der aufgekauften Manager noch? (Februar 2026) Basierend auf dem Artikel „Post-M&A Retention of Top Managers: The Role of Structural Knowledge" von Tingyu Du und Ulya Tsolmon. https://doi.org/10.1287/orsc.2024.18686  Der Podcast zur Unternehmensführung und Organisation für die Praxis, der Ihnen aktuelle Erkenntnisse aus der internationalen Spitzenforschung kurz und unkompliziert näherbringt.  Von und mit Prof. Dr. Markus Reitzig, Professor für Unternehmensstrategie an der Universität Wien. Dieser Podcast ist Teil des brand eins Netzwerks.

In this episode of Around the Desk, Sean Emory, Founder & CIO of Avory & Co., breaks down the recent software selloff and the broader AI scare trade.Inflation is cooling.Jobs are stable.Earnings are holding up.Yet parts of software are trading as if AI is about to eliminate entire business models.Does that make sense?Chapters:00:00 Welcome + Disclaimer00:40 Software Selloff vs AI Boom02:20 Inflation Cooling: CPI, Break-evens, Rates03:55 Jobs & Wages: Stability vs AI Fears07:00 Zillow: Growth in a Flat Market08:10 Airbnb: Global Growth + AI Tailwinds08:45 The AI Scare Trade11:05 Bonds Calm, Stocks Volatile12:10 If AI Wins: Model Layer + Zoom's Anthropic Upside15:50 What Flips the Narrative: CapEx, Valuations, Retention, Buybacks19:05 Positioning: Earnings Up, Prices Down20:55 Closing: AI Expands Software, Not Shrinks ItWe cover macro signals, earnings from Zillow and Airbnb, headline-driven AI panic across industries, why credit markets look far calmer than equities, and the asymmetric upside in model-layer winners.AI is transformative. But transformation does not automatically mean extinction.When narrative and fundamentals diverge, opportunity can emerge.—Hosted by:Sean Emory — Founder & Chief Investment Officer, Avory & Co.https://www.avory.xyzQuestions: team@avoryco.comPodcast: Around the DeskYouTube: @AvoryCo—Disclaimer:This content is for informational purposes only and does not constitute investment advice, an offer, or a solicitation to buy or sell any security. Opinions expressed are as of the recording date and are subject to change. We may hold positions in companies discussed. Investing involves risk, including loss of principal. Please conduct your own research or consult a licensed financial advisor before making any investment decisions.© 2026 Avory & Co. All rights reserved.

On this Fundraisers Friday, our cohosts lean into one of the most nuanced and professionally demanding areas of nonprofit leadership: donor research, privacy, ethics, and gift acceptance policy. For nonprofit executives, development leaders, and board members, this episode functions as a governance workshop disguised as a conversation. The message is clear: professionalism in fundraising is not just about revenue—it is about trust architecture, long-term credibility, and disciplined leadership.In a fundraising ecosystem shaped by rapid technological change, cloud-based systems, and evolving donor expectations, the conversation moves beyond tactics into governance and risk management. Julia Patrick sets the tone by noting that philanthropy is in an exciting era—but it demands more strategic thinking. Tony Beall echoes that reality, sharing that even experienced leaders must continually refine their understanding because the landscape keeps shifting.At the center of the discussion is a powerful reminder: “Research isn't surveillance so much as it is stewardship,” Tony explains. Just because information is available does not mean it should be used. Fundraising professionals must balance data access with relational integrity. As Tony adds, “A donor doesn't want to feel studied. They want to feel understood.”The cohosts explore practical implications:• Who has access to donor data internally and externally • The responsibility of third-party vendors and contract review • Data breach planning and crisis communication • Transparency with donors about how their information is protected • Retention policies for lapsed donors • Recognition preferences and anonymity in sensitive mission areasPerhaps the most thought-provoking segment addresses gift acceptance policies. Tony offers a clarifying principle: “A gift acceptance policy isn't anti-donor, it's pro-mission.” Without policy, organizations invite inconsistency and risk. With policy, staff are protected from making moral judgment calls alone, and mission credibility remains intact.Find us Live daily on YouTube!Find us Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Most apartment communities focus on amenities.Ovation focused on experience.And it changed everything.Shellie Greer, Director of Ovation Lifestyle, shares how her team turned traditional multifamily properties into true lifestyle brands that residents feel connected to, talk about, and choose to stay in. Instead of generic events or one-off perks, Ovation built a system for community through wellness programming, branded experiences, influencer content, and consistent resident touch points that make every property feel like home.We break down how events double as marketing, how content fuels leasing, why community takes time to build, and what most operators miss when trying to improve retention. If you care about resident loyalty, brand differentiation, or standing out in a crowded market, this is a playbook worth studying.Tap in to learn how Ovation is redefining multifamily living and why lifestyle may be the strongest competitive advantage in real estate today.Learn More About Digible:⁠ https://digible.com/?utm_source=dd_podcast&utm_medium=episode_description(00:00) Preview(00:45) Shellie's Role at Ovation(01:27) From UFC Branding to Real Estate(04:33) Designing Immersive Event Experiences(10:20) Ovation's Las Vegas Legacy and Model(14:25) Building the Ovation Lifestyle Program(20:29) Resident App, Feedback, and Personalization(25:24) Measuring Lifestyle ROI and Retention(29:35) Turning Events Into Marketing Content(34:01) Programming for Luxury vs 55+ Residents(43:37) Why Ovation Stays Focused on Vegas(47:21) Influencers and Organic Resident Content(53:03) The Long Game of Community Building

Utah head football coach Morgan Scalley

Most gym owners think they have a marketing problem. What they actually have… is a retention problem. In this episode of Behind Gym Doors, Mike sits down with Kim and Dave to break down the systems, mindset, and relationship-driven approach that helped their gym reach record-breaking growth, including a $321K month and multiple record months throughout the year. Instead of constantly chasing new leads or switching marketing strategies, they focused on building a business that compounds through strong retention, deep member relationships, and consistent operational systems.  We dive into what most gym owners misunderstand about growth, why retention is often the hidden driver behind revenue expansion, how marketing and retention must work together, and what it actually takes to create predictable momentum inside your business. If you feel like you're always trying to "fix marketing" but growth still feels unstable, this episode will completely change how you think about scaling. Want help applying this to your gym? See how we help gym owners grow profitably without chasing more leads. DM "GSD" to @GSDGyms on Instagram.

In this episode, your host Kati Whitledge breaks down why client retention is the real growth engine for salon owners—and how increasing retention by just 5% can boost profitability by up to 95%. She explains why repeat guests spend more, stay longer, and why the second visit is the true tipping point for loyalty. Kati shares practical strategies to improve rebooking, follow-up, and client engagement using smarter systems and more personal communication. She also reveals how better client-provider matching (instead of "swipe-style" booking) dramatically improves long-term results, including real-world success stories. If you want fuller books, stronger relationships, and more predictable revenue, this episode gives you a clear, simple game plan. WATCH ON YOUTUBE: https://youtu.be/oRNOcyJ2xC4   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

Send a textEmail is where most supporters experience your organization over time – not just during campaigns, but in the quieter moments in between.Jena Lynch sits down with our on-the-ground fundraising expert, Cara Augspurger, CFRE, to talk about what's really happening in those in-between spaces. Because the emails you send every day? They're shaping donor relationships long before the next ask ever lands.They dig into what happens when email becomes something you send just to tick the box, how reactive communication slowly becomes the relationship, and why clarity matters more than volume in overflowing inboxes.This isn't about crafting perfect emails or sending more messages. It's about creating a rhythm supporters can follow, and putting a few simple structures in place so consistency feels doable, even when capacity is stretched.When email drifts, you don't always see it right away. But you feel it later, in trust, in engagement, and in how people respond when you do reach out.Discover:Why email is often the relationship, whether you intend it to be or notHow clarity and repetition work together (without becoming noise)What changes when communication is supported by systems, not willpowerDon't forget to download our useful blog to keep you 'systems' focused: Email Marketing Tips for NonprofitsWhat makes Donorbox the Best Nonprofit Fundraising Platform to Achieve Your Strategic Goals?Easy to customize, available in multiple languages and currencies, and supported by leading payment processors (Stripe and PayPal), Donorbox's nonprofit fundraising solution is used by 80,000+ global organizations and individuals. From animal rescue to schools, places of worship, and research groups, nonprofits use Donorbox to raise more funds, manage donors efficiently, and make a bigger impact.Discover how Donorbox can help you help others!The Nonprofit Podcast, along with a wealth of nonprofit leadership tutorials, expert advice, tips, and tactics, is available on the Donorbox YouTube channel. Subscribe today and never miss an episode.The Nonprofit Podcast is available every Thursday on all popular podcast platforms.

Send a textGrowth stalls when great clients arrive and caregiver applications vanish. We tackle that crunch head-on with a practical, fast-moving playbook to recruit exceptional caregivers in a competitive market—and to keep them after day one. We start by naming the seasonal dip few talk about: tax refunds and school breaks reduce both applications and availability every spring. The fix is to prepare early and compress the entire hiring cycle, so motivated candidates choose your agency within days, not weeks.We walk through a two-day job fair strategy designed less for foot traffic and more for urgency. Promoting on job boards, social, and text lists with “interviews on site” sparks immediate requests to interview now. Pair that momentum with a text-first workflow: a short form screens deal breakers, candidates self-book interviews 24/7, and you run a thorough phone interview without forcing duplicate applications. If they're a fit, invite them to a single in-person orientation where you complete paperwork, run a quick drug screen and background check, teach core skills, and—crucially—hand them initial hours before they leave the building.You'll also get the interview frameworks and ad tactics that separate you from the crowd. We break down open-ended, behavioral, and situational questions that reveal values, reliability, and judgment. Then we show how to write caregiver ads that convert by leading with benefits, not rules: flexible schedules, earned wage access, holiday differentials, paid training, and real 24/7 support. Use our headline formula and include pay ranges to increase clicks, then refresh weekly to stay visible. Finally, plan your funnel with clear math: to hire five, target forty applicants, twenty interviews, and ten orientations.Retention ties it all together. The first 90 days make or break loyalty, so commit to weekly, human check-ins that ask about their experience and solve problems fast. Add meaningful recognition, a simple caregiver newsletter, and mentor support to build community that lasts. Subscribe, share this with an owner who needs a recruiting reset, and leave a quick review telling us which tactic you'll implement this week.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

www.centerforgenerosity.comwww.gsbfundraising.comStrengthening charitable causes to change the world through generosity. For nearly 50 years, GSB has provided effective counsel to a wide array of non-profit entities, including congregations, camps, healthcare systems, colleges, and other agencies. We have established a formidable reputation for ethical work and consistently meeting or exceeding fundraising goals. Our approach is custom-designed to the needs of the client as well as to the culture of the client organization and constituency.

Retention is not something to fix at the end of care. It is something to build from the very first interaction. Join Dr. Lona and Dr. Kevin Day as they unpack why most practices lose patients without realizing where or why the leak begins. They explore retention as a system that starts at conversion, deepens through clarity and consistency, and is sustained by education, accountability, and philosophical certainty. The payoff is a practice built on trust, momentum, and patients who understand how to care for their bodies for life.Key Highlights00:56 – Naming the often-unseen ways patients drift out of care and why retention problems are harder to spot than they seem02:56 – Reframing retention as something established early rather than repaired later in the care journey04:32 – Viewing practice growth through the lens of one patient at a time rather than volume or shortcuts05:54 – How early signals like phone calls and online presence quietly shape long-term expectations07:14 – The compounding effect of consistent experiences on trust, safety, and follow-through09:17 – The tension between wanting to explain everything and knowing when less is more11:01 – The influence of philosophical grounding on confidence, communication, and decision-making14:36 – Using progress checkpoints as moments of alignment rather than routine obligations18:13 – Holding patients accountable in a way that reinforces partnership instead of pressure22:54 – Education as an ongoing relationship that supports retention beyond symptom relief Resources MentionedJoin the TRP Remarkable Attraction Immersion - Oct 10 and 11 in Phoenix, AZ and Oct 24 & 25 in Adelaide, AUS - https://theremarkablepractice.com/upcoming-events/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastLearn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast

http://www.sherylkline.com/blogIn honor of International Women's Day 2026, I'm sharing a series of research backed and proven processes that truly moves the needle for women in leadership and the organizations that rely on them.In the coming weeks, we'll focus on promotion velocity, retention protection, deepening the leadership bench, and avoiding lost productivity and lost revenue during disruptive times.Given these proven tools, repeatable processes, and pressure proofed frameworks, companies can gain measurable progress, especially when the stakes are high. Today's focus is on two underestimated levers with outsized impact: emotional resilience strategic sponsorshipAs a two-time best selling author, speaker, and certified high performance executive coach, I help women leaders and rising leaders build Olympic level confidence and FBI grade strategic influence that will help them successfully deepen and manage key relationships (internally and externally) as well remain highly performing during disruptive or during times of change.First, let's talk about the many times, invisible roadblocks.Emotional tax is alive and well. The research tells us that it gets more expensive at higher levels AND for women who are further marginalized within our gender.That matters because as stakes rise, the cost of carrying too much without the right tools and strategic sponsorship rises too. If organizations want to retain executive and high potential women, accelerate promotion velocity, and deepen their leadership bench, emotional resilience cannot be left to chance. Neither can strategic sponsorships.What if female leaders have both?Three things.Productivity holds under pressure ... and profitability improvesDuring disruption, leaders who can anchor down and keep moving protect performance. When women leaders have the tools to stay grounded, organizations avoid costly drops in execution, momentum, and outcomes. This is not just leadership development. It's profitable.Leaders stop getting pulled into ego driven dynamicsEgo and narcissistic behaviors exist in many workplaces, internally and externally. Without tools, these dynamics drain bandwidth, derail confidence, and create unnecessary conflict. With the right tools and partnerships, women learn to distance themselves from those behaviors, maneuver around them, and in some cases, get those personalities on their side to support outcomes. That is emotionally protective and tactically smart.Trust and loyalty deepen ... and relationships weather the stormAI matters. And if we hit disruption, what carries organizations through is not technology alone. It's trust, loyalty, and relationships. Leaders who deepen trust and build stronger relationships create stability during instability. That is how companies stay productive and profitable when things get noisy.What can organizations give?First, give proven strategies to sharpen Clarity from the third person.If you've been in my community for a bit, you've heard me say.... Read more at: https://www.sherylkline.com/blog/promotion-velocity-and-retention-protection-via-emotional-resilience-and-strategic-partnershipsIf you would like to learn more about the Fearless Female Leadership enterprise digital framework, please click below. I'm glad to share more. And if I can support you or your organization through speaking, coaching, or peer advisory mastermind work, I'd love to partner to help you help the leaders in your organization. Let's chat!

Why do some recruiters win retained work in a single meeting while others pitch for weeks and still lose to contingent competitors? My guest, James O'Brien, knows exactly why. And it has nothing to do with fee structure. James is the Managing Director and COO at i-intro. He's been in recruitment since the late 1980s and has spent the last decade helping recruitment firms move from transactional, contingent work into retained and exclusive assignments. His clients consistently outperform the market, with 96% one-year retention and 93% of placements still in role after two years. In this episode, James delivers a practical masterclass on consultative selling. He explains why most recruiters lose retained work before they even walk into the meeting, how to reframe hiring conversations around risk and retention, and what it really means to position yourself as a management consultant who specializes in talent acquisition. This conversation is for recruiters who are tired of pitching, discounting, and competing with five other agencies for the same role. You'll hear the exact questions James uses to expose hidden hiring failure, why “wow” should be the standard for every client meeting, and how preparation, not persuasion, is what wins retained work consistently. In this episode, you'll learn: Why recruitment isn't the real problem and retention is The three questions that reframe hiring failure for clients How to measure retention and use it to justify higher fees Why most recruiters lose retained work in the preparation, not the pitch How to show value instead of just describing your process What accountability really looks like beyond the placement Why retained fees feel fair when clients understand the true cost of hiring failure Episode Highlights: [03:56] Why transactional recruitment is dying [10:13] Recruitment's not the problem. Retention is [13:34] How to measure retention and monetize better outcomes [18:00] The three questions that reveal a 20–30% hiring failure rate [32:23] Why “wow” should be your minimum standard in client meetings [36:35] The preparation process that wins retained work [45:00] Why proposals still matter and when to send them [59:03] Accountability beyond the placement and why 12-month guarantees work Sponsor This episode is brought to you by Recruiterflow — an end-to-end, AI-first recruitment platform designed to help recruiters run and scale their business more effectively. Recruiterflow combines ATS, CRM, sequencing, data enrichment, marketing automation, and AI agents in one streamlined system. Many top recruiting leaders and members of our coaching community rely on Recruiterflow to stay organised, consistent, and competitive. You can learn more or request a demo at https://recruitmentcoach.com/recruiterflow. Guest Bio James O'Brien is the Managing Director and COO at i-intro. Since the late 1980s, he has worked across every part of the recruitment industry and now helps recruitment firms transition from contingent to retained and exclusive search. His work focuses on retention, accountability, and elevating recruiters from job fillers to trusted talent advisors. Connect with James: LinkedIn: James O'Brien Website: i-intro Connect with Mark Whitby Get your free 30-minute strategy session: recruitmentcoach.com/strategy-session

Good day ladies and gentlemen, this is IRC news, I am Joy Stephen, a certified Canadian Immigration practitioner, and I bring to you this Provincial News Bulletin from the province of Manitoba. This recording originates from the Polinsys studios in Cambridge, Ontario. Changes to the Temporary Resident Retention Pilot ProgrammeEffective February 4, 2026, the sector eligibility criteria under the Temporary Resident Retention Pilot (TRRP) have been changed to better align with current labour market needs. Hospitality and Food Services sector is no longer an eligible sector under TRPP and a number of skilled trades have been added to the eligibility.Expanded Eligibility for Skilled Trade Occupations for Employers in Excluded SectorsEmployers in excluded sectors with employees in the following skilled trades occupations have been added to the eligibility list.Eligible Occupations and NOC Codes:Agricultural Equipment Technician — NOC 72401Auto Body and Collision Technician — NOC 73202Automotive Refinishing Technician — NOC 73202Automotive Service Technician — NOC 72410Boilermaker — NOC 72304Heavy Duty Equipment Technician — NOC 72401Instrumentation and Control Technician — NOC 72201Landscape Horticulturalist — NOC 22114Parts Technician — NOC 72410Recreation Vehicle Service Technician — NOC 72410Transport Trailer Technician — NOC 72410Truck and Transport Mechanic — NOC 72410Aircraft Maintenance Journeyperson — NOC 72404Diesel Engine Mechanic — NOC 72410Railway Car Technician — NOC 72403Water and Wastewater Technician — NOC 22101 You can always access past news from the Province of Manitoba by visiting this link: https://myar.me/tag/mb/.Furthermore, if you are interested in gaining comprehensive insights into the Provincial Express Entry Federal pool Canadian Permanent Residence Program or other Canadian Federal or Provincial Immigration programs, or if you require guidance after your selection, we cordially invite you to connect with us through https://myar.me/c.We highly recommend participating in our complimentary Zoom resource meetings, which take place every Thursday. We kindly request you to carefully review the available resources. Should any questions arise, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session held on Fridays. You can find the details for both of these meetings at https://myar.me/zoom.Our dedicated team is committed to providing you with professional assistance throughout the immigration process. Additionally, IRCNews offers valuable insights on selecting a qualified representative to advocate on your behalf with the Canadian Federal or Provincial governments, which can be accessed at https://ircnews.ca/consultant.Support the show

#308 Most gym owners don't lose clients because something is obviously broken. They lose them because nothing is intentionally getting better. In this conversation, Devin Gage shares how his thinking around community, leadership, and retention has evolved as his business has grown. Even after hitting major revenue milestones, Devin realized that success doesn't remove problems, it simply reveals new ones. We talk about why people don't give up on identity, how unintentional client journeys quietly hurt retention, and why constant improvement needs to apply everywhere including team meetings and leadership communication. This episode is a deep dive into building belonging by design, not by accident. What You'll Learn Why retention is often an identity problem, not a programming problem How cognitive dissonance shows up in client behavior and churn Why client journeys and retention systems should never be accidental The four layers of belonging and where most gyms stop too early How social events, referrals, and engagement create "social stakes" Why Devin still faced leadership challenges after crossing $1M in revenue How objective scorecards remove emotion from accountability Why Devin gathers 360-degree feedback from his team How constant improvement applies to leadership, meetings, and culture Key Concepts Discussed Belonging as a retention strategy Identity and client commitment Leadership development at every stage Objective accountability and scorecards Capacity, growth thresholds, and team readiness Continuous improvement in systems and people Who This Episode Is For Gym owners thinking deeply about retention Leaders who want stronger teams, not just more revenue Owners who've grown but still feel friction internally Anyone who wants to build a business that actually lasts Check out this free tool Devin is providing to our listeners to audit and improve your client retention.  Check out Devin's podcast here.

Most practices track numbers, but very few track the metrics that actually drive growth. Dr. Pete and Dr. Stephen break down the ten measurements that determine whether a practice is building momentum or quietly leaking it. This conversation reframes metrics away from surface-level activity and into leadership tools that reveal retention, stability, and profitability. By clearly separating practice metrics from business metrics, the framework shows how operational performance and financial outcomes are directly connected. The result is clarity and control. When the right metrics are measured consistently, decisions become simpler, leadership becomes stronger, and growth becomes predictable.In This Episode You Will:Understand the10 core metrics that determine retention and long-term growthLearn how practice-side metrics and business-side metrics work togetherSee why retention begins at conversion and compounds through complianceDiscover which numbers reveal truth versus vanityClarify how better measurement leads to better leadership decisionsEpisode Highlights06:34 - Dr. Pete frames the series around the two sides of the coin and why commitment is the center that makes both work08:30 - Dr. Stephen clarifies the three identities required to grow: doctor, operator, and business owner14:26 - The conversation defines KPIs as the measurement system that organizes focus and exposes what to fixPractice Metrics19:14 - Stick rate defines how long people stay under care and where retention breaks down by visits, months, or milestones22:32 - Kept visit average (KVA) is introduced as the daily retention signal showing how consistently people show up as scheduled25:24 - Compliance percentage is established as the core retention driver indicating whether patients follow care recommendations26:37 - Inactives and churn rate expose how many people are silently leaving and why defining “active” matters31:30 - Total active patients reframes growth away from visits per week and toward the size of the active care baseBusiness Metrics33:29 - Collection visit average (CVA) measures what the practice collects per visit and can be segmented by stage of care35:06 - Lifetime value (LTV) connects retention to economics by combining patient visit average with collection visit average39:49 - Total revenue is tied back to retention through volume of visits driven by people staying in care40:29 - Monthly recurring revenue (MRR) and annual recurring revenue (ARR) are positioned as the stability engine of the model41:51 - Retained revenue measures the durability of the recurring model by showing how much revenue stays after churn Resources MentionedLearn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/  To learn more about the REM CEO Program, please visit:  http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.

In this episode, host Don Adeesha joins Dr. Milind Kachare, a plastic surgeon at Nayak Plastic Surgery, to dissect the "high-performance associate" model. Dr. Kachare explains his "practice within a practice" approach, detailing how he carved out a distinct Breast and Body lane within a predominantly facial surgery ecosystem. He shares the critical preparatory steps he took before day one, including establishing specific protocols and consents, to ensure he could generate his own leads rather than relying solely on the founder's overflow. Dr. Kachare breaks down how to leverage academic weight in a market saturated with social media trends. He argues that while patients may not count publications, they value the translation of that data into understandable safety assurances. He illustrates this with a dramatic case study involving a gunshot wound to an implant, showing how evidence-based storytelling can prove product integrity and empower patients to make decisions, ultimately justifying premium positioning. Finally, the discussion turns to recruitment and culture, exploring why top talent chooses long-term commitment over short-term stepping stones. Dr. Kachare highlights the importance of transparency and the "green flag" of a founder who prioritizes legacy over quick monetary gains. He urges associates to adopt an owner's mindset by evaluating equipment purchases through the lens of ROI and viewing board certification as a strategic investment in the practice's brand equity.

Is your podcast stuck even though you're putting in the work? In this episode, I'm sharing what I learned at PodFest Expo 2026 and how it connects to my ARC Method for podcasting growth: Attraction, Retention, and Conversion. You'll learn how to identify which part of your podcasting strategy needs the most attention, why trying to fix everything at once leads to burnout, and how to make simple, strategic changes that actually move the needle.Take Your Next Step:Podcast Startup Academy: www.ThePodcastTeacher.com/academyPodcast Growth Collective: www.ThePodcastTeacher.com/collectiveA free consultation: www.ThePodcastTeacher.com/consultThis episode was produced by me, The Podcast Teacher! Contact me at Hello@ThePodcastTeacher.com.

If you've ever been in a conversation where someone starts crying, shuts down, or lashes out—and you weren't sure what to do—this episode is for you. Elena offers guidance on how to respond when a team member breaks down emotionally during a conversation. Whether you're met with tears, silence, or anger, you'll walk away with a grounded strategy for navigating intense moments with presence and care.Keep learning: Attend Coaching for Retention and Resilience Join the Coach Learning Library and PLC for 24/7 supportWatch The Bright Morning Podcast on YouTubeFree community webinars Receive weekly wisdom and tools from Elena delivered to your inboxBecome a Bright Morning Member Follow Elena on Instagram and LinkedInFollow Bright Morning on LinkedIn and InstagramSupport the show:Rate and review usReflection questions: What emotions or reactions come up for you when someone becomes overwhelmed during a conversation?How might you prepare yourself—emotionally and somatically—for moments like these?What's one line or phrase you can practice now to use in those moments of breakdown?Podcast Transcript and Use:Bright Morning Consulting owns the copyright to all content and transcripts of The Bright Morning Podcast, with all rights reserved. You may not distribute or commercially exploit the content without our express written permission.We welcome you to download and share the podcast with others for personal use; please acknowledge The Bright Morning Podcast as the source of the material.Episode Transcript

The neat donor funnel sounds good in slides, but it doesn't match how people actually decide to give. We dig into the real path supporters take today—bouncing from reels to Google to LinkedIn to your site—and why the strongest retention work happens long before the first dollar shows up. Instead of chasing one perfect subject line or a last-minute match, we focus on what actually converts: consistency, clarity, and leadership that lowers the emotional risk of giving.You'll hear how to spot and support the messy, multi-touch donor journey without getting lost in attribution rabbit holes. We unpack the limits of tracking tools and UTMs, then pivot to what you can control every day: narrative consistency across your website, social bios, and emails; visible leaders who show context and follow-through; and storytelling that explains the why, not just the need. The goal is simple but powerful—help donors predict you. Predictability builds safety, and safety powers renewal.LettrLabs is the proud presenter of Missions to Movements. LettrLabs helps nonprofits build lasting donor relationships through real, handwritten mail that's fully automated - turning moments of intent into meaningful connection. From thank-yous to impact updates, they help you cut through with mail donors actually open, remember, and trust. Register now for the FREE Monthly Giving Summit on February 25-26th, the only virtual event where nonprofits unite to master monthly giving, attract committed believers, and fund the future with confidence. The Mini Monthly Giving Mastermind: A high-touch Mini Mastermind + optional in-person retreat (May 6-8) for nonprofit leaders that have an existing monthly giving program and ready to take it to the next level with 1:1 and peer support. Apply now! Let's Connect! Send a DM on Instagram or LinkedIn and let us know what you think of the show! My book, The Monthly Giving Mastermind, is here! Grab a copy here and learn my framework to bu...

Grab a copy of our BOOK here: http://winningtheweek.com/ Join Lifehack Tribe: https://members.lifehackmethod.com/join-lifehack-tribeSUBSCRIBE to our podcast on the platform of your choice! Spotify: http://spoti.fi/3pNtPVe Apple Podcasts: http://apple.co/3tiIpWW Or subscribe to our YouTube channel: https://www.youtube.com/c/LifehackBootcamp

Unser heutiger Gast hat an der Universität Hohenheim und in Chile Kommunikationswissenschaft studiert. Nach Stationen bei Gruner + Jahr, und TERRITORY übernahm er 2016 die Geschäftsführung von Ausbildung.de, einer der heute reichweitenstärksten Plattformen für Berufsorientierung in Deutschland. Was ihn antreibt: jungen Menschen echte Perspektiven zu geben, Unternehmen mit passenden Talenten zu verbinden und Ausbildung in Deutschland zukunftsfähig zu machen. Heute führt er ein Team von 160 Mitarbeitenden und verantwortet als Vice President im EMBRACE Umfeld zusätzlich die Entwicklung von Plattform- und Softwarelösungen rund um HR Tech, Recruiting und Retention. Er publiziert regelmäßig zu Themen wie dem Wandel im Azubi Recruiting, der Rolle von KI in der Berufsorientierung und moderner Führung in einem hybriden, diversen Arbeitsumfeld. Seit mehr als acht Jahren beschäftigen wir uns in diesem Podcast mit der Frage, wie Arbeit den Menschen stärkt, statt ihn zu schwächen. In über 500 Episoden haben wir mit fast 700 Persönlichkeiten darüber gesprochen, was sich verändert hat und was sich weiter ändern muss. Wie gelingt Berufsorientierung in einer Zeit, in der junge Menschen oft keine klare Richtung haben und viele Betriebe keine einzige Bewerbung mehr erhalten? Was bedeutet gute Führung, wenn Teams immer vielfältiger, dezentraler und anspruchsvoller werden? Und welche Rolle spielt KI dabei, Menschen und Chancen besser zusammenzubringen? Fest steht: Für die Lösung unserer aktuellen Herausforderungen brauchen wir neue Impulse. Wir suchen weiter nach Methoden, Vorbildern, Erfahrungen, Tools und Ideen, die uns dem Kern von New Work näher bringen. Darüber hinaus beschäftigt uns von Anfang an die Frage, ob wirklich alle Menschen das finden und leben können, was sie im Innersten wirklich wirklich wollen. Ihr seid bei On the Way to New Work – heute mit Felix von Zittwitz. [Hier](https://linktr.ee/onthewaytonewwork) findet ihr alle Links zum Podcast und unseren aktuellen Werbepartnern

Text me Your email for my Booking Link“Retention doesn't begin at six months. Retention begins in the first three weeks of a student's journey, and it's built quietly, class by class, in the first 90 days.”It begins the moment a new student walks into your community Yoga Studio for the first time.In this episode, Michael Jay breaks down what's really happening during the first 90 days of a student's journey—and why this period quietly determines whether someone becomes part of your studio's community or drifts away before the habit forms.Drawing on real studio experience and industry insight, this episode explores the psychology of new students, the common points where studios unintentionally lose people, and the practical systems that help students stay consistent long enough to truly feel connected to a Yoga Studio community.You'll also hear what typically happens between months three and six, why attendance patterns matter more than most owners realize, and how small, consistent actions inside a community Yoga Studio often matter more than big marketing campaigns.This episode is especially valuable for studio owners who want to build a strong, steady community Yoga Studio—one where students don't just attend classes, but feel like they belong.In this episode, you'll learn:* Why the first three weeks are the most fragile part of a student's journey* What should be happening in the first 90 days to help habits form* How automation and follow-up messages can support students without feeling robotic* Why teachers and culture are the foundation of a strong community Yoga Studio* What happens between months three and six—and how to prevent the silent drop-off* Practical steps any Yoga Studio can implement immediately to improve retention and build communityResources & LinksBook a consultation with Michael Jay: https://www.yogabizchamp.com/bookFree resources for Yoga Studio owners:  https://www.yogabizchamp.com/Book a complimentary 45 minute strategy session with the sales arms with my link https://www.thesalesarms.com/yogabizchamp Get 50% off your first three months of Offering Tree, OR 15% off an entire year with my Exclusive Discount Link Offeringtree.com/yogabizchamppodcast Book a call with Mitch McGinley from the Boutique Fitness Brokers with my link. BOOK WITH MITCH HERE FREE RESOURCES AND BOOK A CHAT LINKhttps://yogabizchamp.link/podlink

Are you ready for a raw, real look at what it actually takes to build a successful career in the fitness industry? In this episode of the Master Instructor Roundtable, co-hosts Wendy Batts and Dr. Marty Miller break down the truth behind the reps—beyond what you see on the gym floor. Whether you're just starting out as a personal trainer or a seasoned pro needing a reset, this episode covers the burnout, irregular hours, business realities, emotional labor, and strategies required to thrive as a fitness professional. With over 55 years of collective experience, Wendy and Marty share actionable insights and stories that will help you avoid the biggest pitfalls, keep your passion alive, and grow a thriving client roster. What you'll learn in this episode: The hard truths and common stressors all fitness trainers face—irregular schedules, emotional client needs, and more Why saying “no” and setting boundaries is critical for your long-term career and well-being The business side of fitness—income variability, managing taxes, and treating your client list like a business The most common client barriers to success (motivation, time, lifestyle) and how to help clients stick to their plans Techniques to improve trainer well-being and avoid burnout Creating simple, actionable wins for clients to boost motivation and program adherence How to deliver value beyond the training session with consistent communication and personal touches Why retention is more valuable than constantly chasing new clients Retention drives income stability more than new clients Building strong client relationships is the #1 predictor of client success Quality communication and consistent value make you stand out “Always be learning”—keep investing in yourself through continuing education Key Takeaways:Whether you're building your book of business from scratch or looking for new strategies to keep your passion burning, this episode will give you the reality check—and the roadmap—you need. #PersonalTrainer #FitnessCareer #BusinessOfFitness #TrainerTips #MasterInstructorRoundtable #TrainerBurnout #ClientRetention #FitnessPodcast #NASM #FitnessBusiness  If you like what you just consumed, leave us a 5-star review, and share this episode with a friend to help grow our NASM health and wellness community!  The content shared in this podcast is solely for educational and entertainment purposes. It is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek out the guidance of your healthcare provider or other qualified professional. Any opinions expressed by guests and hosts are their own and do not necessarily reflect the views of NASM.  Introducing NASM One, the membership for trainers and coaches. For just $35/mo, get unlimited access to over 300 continuing education courses, 50% off additional certifications and specializations, EDGE Trainer Pro all-in-one coaching app to grow your business, unlimited exam attempts and select waived fees. Stay on top of your game and ahead of the curve as a fitness professional with NASM One. Click here to learn more. https://bit.ly/4ddsgrm

This is not a meditation app. This is one of the smartest subscription businesses on mobile.In this episode, we break down Finch, a self-care app with ~10M DAU, extreme retention, and a web-first monetization system that turns subscriptions into a social, altruistic act.We cover product design, streak mechanics, collectibles, subscription psychology, web revenue via Stripe, community monetization, and why Finch doesn't even need ads to print money.What we cover• Gamified self-care loops• Subscription psychology done right• Web monetization beyond the App Store• Spend depth without whales• UA and creative strategy at scaleKey takeawayThe best monetization doesn't feel like monetization.Get our MERCH NOW: 25gamers.com/shop--------------------------------------PVX Partners offers non-dilutive funding for game developers.Go to: https://pvxpartners.com/They can help you access the most effective form of growth capital once you have the metrics to back it.- Scale fast- Keep your shares- Drawdown only as needed- Have PvX take downside risk alongside you+ Work with a team entirely made up of ex-gaming operators and investors---------------------------------------For an ever-growing number of game developers, this means that now is the perfect time to invest in monetizing direct-to-consumer at scale.Our sponsor FastSpring:Has delivered D2C at scale for over 20 yearsThey power top mobile publishers around the worldLaunch a new webstore, replace an existing D2C vendor, or add a redundant D2C vendor at fastspring.gg.---------------------------------------This is no BS gaming podcast 2.5 gamers session. Sharing actionable insights, dropping knowledge from our day-to-day User Acquisition, Game Design, and Ad monetization jobs. We are definitely not discussing the latest industry news, but having so much fun! Let's not forget this is a 4 a.m. conference discussion vibe, so let's not take it too seriously.Panelists: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jakub Remia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠r,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Felix Braberg, Matej Lancaric⁠Podcast: Join our slack channel here: https://join.slack.com/t/two-and-half-gamers/shared_invite/zt-2um8eguhf-c~H9idcxM271mnPzdWbipgChapters00:00 — Why this app broke our brains01:10 — Finch: game or mental health app?02:10 — Core loop: Tamagotchi meets daily quests03:30 — Goals, habits, and farming rewards05:20 — Streaks, streak repair, and monetization pressure07:00 — Collectibles, cosmetics, and lightweight live-ops08:20 — DAU shock: 9 million daily users09:10 — Retention benchmarks that look fake10:30 — No ads… and why that matters12:00 — Subscription as the core business14:20 — Web presence and community scale15:40 — The Guardian system explained17:10 — “Pay your own price” subscriptions19:00 — Spend depth without whales20:40 — Why Stripe changes everything22:00 — Web revenue vs App Store illusion23:40 — UA channels and creative strategy25:10 — Wall-of-text, POV, and AI creatives27:00 — Why this scales infinitely29:00 — What games can steal from this31:00 — Is this the future of mobile monetization?34:00 — Final verdictMatej LancaricUser Acquisition & Creatives Consultant⁠https://lancaric.meFelix BrabergAd monetization consultant⁠https://www.felixbraberg.comJakub RemiarGame design consultant⁠https://www.linkedin.com/in/jakubremiarPlease share the podcast with your industry friends, dogs & cats. Especially cats! They love it!Hit the Subscribe button on YouTube, Spotify, and Apple!Please share feedback and comments - matej@lancaric.meIf you are interested in getting UA tips every week on Monday, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠lancaric.substack.com⁠⁠⁠⁠⁠⁠ & sign up for the Brutally Honest newsletter by Matej LancaricDo you have UA questions nobody can answer? Ask ⁠⁠⁠⁠⁠⁠⁠⁠Matej AI⁠⁠⁠⁠⁠⁠ - the First UA AI in the gaming industry! https://lancaric.me/matej-ai

Mark Roberge is calling it now: we are about to witness the highest failure rate for a single cohort of startups in the history of tech. As author of Science of Scaling, and co-founder of Stage 2 Capital, Mark joins the pod to dismantle the "growth at all costs" mindset that still plagues founders. He explains why the assembly-line sales model is dead and how AI will force a return to the full-cycle "rainmaker" rep. **Key moments:** The AI Bubble: Why the index fund of the last two years of AI investments is likely doomed. Fixing Your ICP: And how optimizing for CAC or inbound volume without ICP fundamentals in place is a recipe for disaster The 80% Rule: How AI moves reps from 25% selling time to 80%, and what that means for the future of SDR, AE, and CS functions LIR - What it is and Why It Matters: Why every board deck needs a a LIR slide to predict product-market fit before revenue numbers hit **Note:** Mark is donating 100% of the proceeds from his new book to mental health causes. Grab a copy of *The Science of Scaling* on Amazon!   Subscribe to Topline Newsletter. Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech. Join the free Topline Slack channel to connect with 600+ revenue leaders to keep the conversation going beyond the podcast!   Chapters: 00:00 Introduction: Mark Roberge and The Science of Scaling 03:44 Founder Turnover and Loyalty in the AI Era 06:18 Navigating Founder Burnout and Strategic Pivots 16:30 Predicting High Failure Rates for AI-Native Startups 18:57 The Origin Story Behind The Science of Scaling 24:51 Why Most Companies Define Their ICP Wrong 28:34 The Leading Indicator of Retention (LIR) Framework 32:30 Real-World Example: Shifting ICP Based on Retention 37:22 Who Should Own Product-Market Fit? 43:23 Transitioning GTM Strategies from SaaS to AI 47:29 The End of Specialization: Collapsing GTM Roles 51:12 Solving GTM Inefficiency by Increasing Selling Time 56:50 How to Pilot the Consolidated "Ninja AE" Role 01:04:29 Designing Organizations for Rainmakers vs. Average Reps 01:08:01 Mental Health, Gratitude, and Closing Thoughts  

Ever feel like you're doing all the “right” things in your business, posting consistently, running ads, chasing leads yet growth still feels heavier than it should? I've been there. For a long time, I thought the secret to scaling was always out there… more eyeballs, more followers, more people in the funnel. But what actually changed everything for me wasn't before the sale. It was what happened after.In this solo episode of The Happy Hustle Podcast, I break down what I call the 4R Growth Flywheel, a simple but powerful framework that's helped us increase our average customer lifetime value to over $15,000 per client (and for some, $25K–$50K+). This episode isn't about hype or hacks. It's about service, alignment, and building a business that actually supports your life instead of draining it. No guest this time just me sharing what's working right now inside our masterminds, communities, and offers, and why this approach matters more than ever in a noisy online world.Here's the big shift: most entrepreneurs obsess over getting the next client, but real, aligned growth comes from how you take care of the people who already said yes. The 4R Growth Flywheel focuses on retention, referrals, reviews, and resells, four levers that compound over time and turn your business into a trust-based ecosystem instead of a leaky bucket.A few key takeaways from this episode:• Retention starts in the first 30 days. Clients don't leave because your product is bad—they leave because the onboarding experience is forgettable. Momentum, clarity, and connection early on can determine the entire lifetime value of a customer.• Referrals aren't something you ask for, they're something you engineer. People refer when they feel proud of their progress, emotionally connected to your brand, and clear on how to explain what you do. The best time to trigger referrals is right after a win.• Reviews are compressed trust. Future clients don't believe your sales page because you wrote it—they believe your clients. Consistently capturing real transformation stories can turn your marketing into a 24/7 sales team.• Reselling isn't pushy—it's service. Ascension means guiding people to the next level of support they already need. When done with integrity, it deepens trust and alignment instead of creating pressure.• The flywheel compounds. Retention builds trust. Trust fuels referrals. Referrals and reviews accelerate resells. And resells deepen retention. That's how you scale without burning out.At the end of the day, this episode is a reminder that Happy Hustlin' isn't about doing more, it's about doing better. It's about building relationships, not just revenue, and creating offers that truly support the humans behind the credit cards.If you're an entrepreneur who wants to make more money, increase customer lifetime value, and grow a business that actually feels good to run, this episode is for you.Connect with Cary!InstagramFacebookLinkedinTwitterYoutube Get a copy of his new book, The Happy Hustle, 10 Alignments to Avoid Burnout & Achieve Blissful BalanceSign up for The Journey: 10 Days To Become a Happy Hustler Online CourseApply to the Montana Mastermind Epic Camping Adventure“It's time to Happy Hustle, a blissfully balanced life you love, full of passion, purpose, and positive impact!”Episode Sponsors:If you're feeling stressed, not sleeping great, or your energy's been kinda meh lately—let me put you on to something that's been a total game-changer for me: Magnesium Breakthrough by BiOptimizers. This ain't your average magnesium—it's got all 7 essential forms that your body needs to chill out, sleep deeper, and feel more balanced. I take it every night and legit notice the difference the next day. No more waking up groggy or tossing and turning all nightIf you're ready to sleep like a baby, calm your nervous system, and optimize your recovery, go grab yours now at bioptimizers.com/happy and use code HAPPY10 for 10% OFF.

A strong first day does not happen by accident. In this episode, we explore why structured onboarding packets are one of the most overlooked drivers of employee confidence, engagement, and long-term retention. We unpack how relying on informal “tribal knowledge” creates confusion, increases burnout risk, and leaves new hires guessing about expectations. In contrast, a single, centralized onboarding resource sets clarity from day one by showing people how work actually happens, not just what the policies say. You will hear why effective onboarding packets go beyond paperwork. We discuss the value of clear navigation guides, explicit cultural norms, and role-specific milestones that help both remote and in-office employees integrate faster and with less friction. We also examine a phased delivery approach, where information is shared in intentional stages instead of overwhelming new hires with everything at once. The episode closes with a clear takeaway: onboarding is not an administrative task. When designed well and kept current, it becomes a strategic advantage that turns early uncertainty into confidence, focus, and forward momentum. Source:  https://www.breakfastleadership.com/blog/create-onboarding-packets-that-boost-confidence-clarity-and-retention  

In episode #352 of SaaS Metrics School, Ben explains why SaaS and AI founders need to get control of their Stripe data early — before transaction volume and product complexity make it unmanageable. Drawing on years of fractional CFO experience, he explains how messy Stripe data can undermine revenue accuracy, MRR schedules, retention metrics, and due diligence readiness if the data flow isn't clearly mapped from day one. Resources Mentioned Ben's 7th Annual Tech Stack Report: https://www.thesaascfo.com/surveys/finance-accounting-tech-stack-survey/ What You'll Learn Why Stripe data becomes difficult to manage as transaction volume grows How Stripe feeds into revenue reporting, MRR schedules, and retention metrics What a “revenue by customer by month” (customer cube) actually requires How multiple product IDs and revenue types complicate Stripe reporting Why mapping payment, fee, and revenue flows early saves major cleanup later The role Stripe data plays in due diligence and investor scrutiny Why It Matters Stripe is often the source of truth for self-serve and PLG revenue Poorly mapped Stripe data makes MRR waterfalls and retention metrics unreliable Due diligence requires defensible revenue-by-customer schedules Fixing Stripe data problems later is far more expensive and time-consuming Clean Stripe flows enable accurate forecasting and financial clarity as you scale

Send us a textJoin hosts Ben Kornell and Alex Sarlin, joined by special co-host Mike Palmer, host of Trending in Ed, as they break down the biggest stories shaping AI, K–12 policy, higher education, and the global future of education.✨ Episode Highlights:[00:03:34] SchoolAI study shows teachers using AI for reasoning and inquiry [00:09:58] Denver Public Schools blocks ChatGPT over safety and privacy concerns [00:12:20] SoftBank invests another $30B in OpenAI as ads roll out [00:13:24] Gemini and Anthropic lead the race for AI in education [00:20:36] China launches nationwide AI literacy for K–12 [00:29:58] Most U.S. states still lack formal AI guidance for schools [00:33:13] Phone bans spread rapidly across schools [00:38:44] Higher ed enrollment rebounds but retention remains weakPlus, special guests:[00:46:19] Jeremy Smith, CEO and Co-founder of pega6, on one-year AI-first career accelerators [01:11:29] Stewart Brown, K–12 Computer Science and AI Literacy Leader at Code4Kids, on CS as a core elementary subject

Subscribe to DTC Newsletter - https://dtcnews.link/signupJordan Gordon, VP of Retention and CRO at Pilothouse returns to the pod to break down a concept every retention marketer thinks they understand but rarely applies: Net Present Value (NPV). This isn't finance class — this is a tactical breakdown on how to treat your email list like an appreciating asset.For DTC retention leads and founders thinking beyond one-off campaigns.Why NPV thinking changes your entire email strategyHow to measure email value beyond open/click/purchaseWays to increase the long-term worth of every subscriberWhere CRO fits in to boost lifecycle valueEmail as a compounding channel: what most brands missWho this is for: Retention marketers, growth leads, lifecycle teamsWhat to steal:A framework to value your email list like a P&LHow to spot (and increase) high NPV customersWhy short-term ROI thinking stunts your retentionTimestamps00:00 Building engagement-first email habits02:10 Why email and CRO belong together at the bottom of the funnel04:05 How flat revenue businesses can increase valuation06:05 Using content emails to grow list size and engagement08:20 Pairing engagement email with high-converting site funnels10:15 Why a larger, more engaged list increases business value12:00 Finding the right engagement content for any brand14:05 Authentic vs produced content in engagement emails16:00 Email grows the audience, the website converts itHashtags#ecommerce #emailmarketing #retentionmarketing #netpresentvalue #dtc #cro #emailstrategy #customerlifetimevalue #digitalmarketing #shopify #ownedmedia #foundermarketing #growthstrategy #bottomfunnel #marketingstrategy Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF583Follow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

Growth marketing was built on continuous improvement — experiment, optimize, compound. But for many brand leaders today, growth no longer feels like it's compounding. Despite more data, more tools, and more optimization than ever before, ROI is slipping and hitting growth targets is getting harder. That's not a discipline problem. It's a growth marketing model problem. In this pillar episode, I break down why the traditional growth marketing model — including the AARRR framework (Awareness, Acquisition, Activation, Retention, Referral, Revenue) — is no longer optimized for how modern consumers make decisions. Built for scale and efficiency in a general-market era, these models struggle in today's fragmented, identity-driven landscape. Drawing on insights from the American Marketing Association and a conversation with Bennie F. Johnson, this episode explores: Why growth marketing optimization is breaking down despite best practices How scale without intention creates friction across the funnel Where identity friction shows up across Awareness, Acquisition, Activation, Retention, and Revenue Why relevance — not reach alone — is now critical to sustainable growth How an identity-layered approach helps growth compound again This episode focuses on diagnosing why growth marketing stopped compounding — not tactical fixes, but how the underlying model needs to evolve to reflect how people actually make decisions today. If growth feels harder than it should, this episode explains why — and sets the foundation for what modern growth marketing requires now. Find out what's slowing your growth - www.frictionlessgrowthlab.com/quiz Interview with Bennie F. Johnson, CEO of AMA - https://www.frictionlessgrowthlab.com/trust-in-marketing-bennie-f-johnson/ How to use data to increase customer success for all - https://www.frictionlessgrowthlab.com/ep-146-how-to-use-data-to-increase-customer-success-for-all-with-deborah-pickett/

Shoot us a Text.We're at the North Hall of the NADA Show today, getting ready for another amazing day.An underlying theme of all our conversations has been the "Year of the Human." Even though AI is a big theme, dealers are asking, "How does this help my people?"We love that because of our belief in the motto of Love People More Than You Love Cars, and today we had on Jeremy Rowland to talk more about it.Thank you to our friends at Mia for making all of the content possible.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Send us a textWhere do donor relationships go after the gift?Donor retention is shaped by what carries the relationship forward over time. When that continuity isn't intentionally supported, donors don't disengage all at once...they slowly lose their sense of connection. In this episode, Jena Lynch unpacks how simple, repeatable structures, not more asks, help relationships hold between campaigns, especially for small teams.Join Jena to discover:What fills the space between gifts and campaignsWhy donor relationships drift without clear structureHow consistency supports retention without adding more workWhere intentional engagement replaces reactive communicationAnd don't forget to download our handy, free resource here:Sample Stewardship Plan: Plan Out Your Stewardship Activities for Maximum Donor Engagement

Want to improve retention before it's too late? Ask this question:“What would make this a place you'd want to keep working?”In today's Multifamily Operator Tip of the Day, we dive into the power of stay interviews—a proactive strategy that surfaces issues before they become resignations.Here's what we unpack:Why exit interviews are too lateHow to use stay interviews to detect culture cracksWhy listening without defensiveness is the hallmark of real leadershipHow even small improvements build deep trustFeedback loops—whether stay interviews, touchpoint surveys, or soon-to-be AI-driven sentiment analysis—are the foundation of a culture people want to stick with.Retention is earned every day, not salvaged at the end.Subscribe now—and don't miss tomorrow's episode on why Speed to Lead wins every leasing battle.Blog: https://www.multifamilycollective.comBook: https://amzn.to/3YI6BDaSupport comes from: https://www.365connect.com/?utm_campaign=mmnHosted by: https://www.multifamilymedianetwork.comJoin me at Cultivate 2026: https://naahq.org/events/cultivate/sessions

BYU head coach Kalani Sitake

In this episode of Mastering eCommerce Marketing, Eitan Koter welcomes Jordan Gordon, Head of Email Retention and CRO at Pilot House Digital, and the host of the World's Best Email Retention Podcast.Jordan shares how he found his way into email early on, why he stayed focused on it, and how that focus turned into a long-term advantage. The conversation centers on one simple idea. Brands cannot scale efficiently if retention is treated as an afterthought.They talk through what Jordan sees when auditing Shopify and Klaviyo accounts, how email revenue compares to paid media, and why the cheapest customer is often the one you already have. Jordan explains how email supports ads behind the scenes, improves return on spend, and creates room to grow without increasing costs.On the CRO side, Jordan walks through how he looks at funnels, where most sites lose momentum, and why homepage and product page paths matter more than most teams expect. He also explains why simplifying choices and highlighting hero products often works better than complex redesigns.They close with a look at the inbox today, why automation matters more than constant campaigns, and how brands can stay visible without wearing out their list.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn | Vimmi LinkedIn | YouTube Guest: Jordan Gordon, Head of Email, Retention and CRO at Pilothouse DigitalJordan Gordon's LinkedIn | Pilothouse DigitalWatch the full Youtube video here:https://youtu.be/-GQliosqjjkTakeaways:Scale, depth, and dedication are crucial in e-commerce.Email retention can significantly impact revenue.Your cheapest buyer is the buyer you already have.Email is a 50-year-old protocol that remains vital.

Ever feel like you did everything “right” and still got sidelined? We sit down with Andrea Mohamed, COO and co‑founder of QuantumBloom, to unpack why so many women exit tech and what it takes to build workplaces they won't want to leave. Andrea traces her journey from first‑gen college student to strategy executive and founder, sharing how an MBA unlocked confidence and how glass-cliff roles, nitpicky performance feedback, and unspoken power dynamics still got in the way. The message is clear and practical: stop blaming individuals and start redesigning systems, while equipping women early with the skills that make influence, advocacy, and staying power feel natural.We dig into the critical inflection points where women quietly disengage: the first year after a STEM degree, the leap to management, and the jump to senior leadership, where relationships and influence matter more than output. Andrea explains why the school playbook fails at work, how to unlearn “merit-only” thinking, and what durable skills, communication, negotiation, and cross-functional trust look like in real roles. We talk about psychological safety, manager capability, and pro-family flexibility that benefits everyone, not just mothers, and how these choices change retention.The conversation turns tactical for leaders and HR. Learn to quantify turnover, model retention ROI, and speak the CFO's language so talent programs no longer get cut. Andrea outlines how HR can evolve, as modern marketing did, moving from “arts and crafts” to a revenue partner, by connecting programs to profit. We also address DEI headwinds, the tall poppy problem, and the courage it takes to be values-aligned and visible without burning out. If you care about keeping women in STEM, building fair systems, and turning excellence into advancement, this one gives you the data, the playbook, and the push.If this resonates, follow, share with a colleague who leads teams, and leave a quick review so more people can find the show. Your feedback helps us keep these conversations bold and useful.Resources:Quantum Bloom is helping companies retain and advance women in STEM by fixing the systems that push them out Andrea Mohamed on LinkedInGet the LinkedIn Visibility Foundation. Use coupon code: "BOLDER" to receive $50 off.

In this episode of the HR Mixtape, host Dr. Shari Simpson welcomes Tracy Austin, Chief Talent Officer at Elevated Talent Consulting. They dive into the often-overlooked world of skilled trades, discussing the misconceptions surrounding these roles and the importance of effective leadership in these environments. This conversation is timely as organizations face challenges in attracting and retaining talent in the trades, especially amidst the rise of AI and changing workforce dynamics. Tracy offers unique insights into how to foster a positive employee experience and build a culture of psychological safety. Learn how to shift perceptions about trade roles and their earning potential. Discover strategies for developing leadership skills tailored to frontline workers. Explore ways to create engaging, hands-on experiences for young talent in the trades. Hit “Play” to gain valuable insights that can transform your approach to HR in the skilled trades! Guest(s): Tracy Austin, Chief Talent Officer, Elevated Talent Consulting

Learning and development remains a top priority for HR, yet many professionals still struggle to see a clear path forward. Elizabeth S. Egan, Director of Talent Management and Organizational Development at Cerence AI, joins host Nicole Belyna, SHRM-SCP, to explore how personalized learning and development strategies can better support career growth, engagement, and retention. Get guidance for HR leaders focused on building sustainable, people-centered development strategies.  This podcast is approved for .5 PDCs toward SHRM-CP and SHRM-SCP recertification. Listen to the complete episode to get your activity ID at the end. ID expires March 1, 2027.  Subscribe to Honest HR to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM's all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Hiring and retaining talent in real estate media is harder than ever; and it's not for the reasons most people think. In this episode, we break down the real impact of team turnover, what it actually costs a growing business, and why losing good people doesn't automatically mean you're failing as a leader. From long-tenured team members moving on to sudden exits that weren't as unexpected as they felt, we unpack the operational, cultural, and leadership lessons that come with running a people-dependent business. This is an honest conversation about expectations, employer branding, and what truly keeps great people aligned; not hype, perks, or flexibility without structure, but clarity, professionalism, and intentional leadership.Don't worry, they still end the show with their Action Items... things that any listener can do right now to help lay the foundation for scaling their Real Estate Media Business.Follow the pod on Instagram at @upmarketpod.The Presenting Sponsor of Upmarket is Fotello, an AI media platform built to snap, upload, and deliver. Pricing starts at $12 per listing, with human revisions available within six hours. To get started, visit https://fotello.co/?via=upmarket and subscribe to begin using the platform. If you do not use the link, enter the code UPMARKET during signup.Another amazing sponsor is iGUIDE, which helps real estate professionals capture spaces fast and with industry-leading accuracy. Their PLANIX Pro camera delivers trusted measurements, with no subscriptions and priced per project. Options like iGUIDE Instant provide a clean 3D tour and interactive floor plan in minutes, starting at $7.99. Learn more at goiguide.com or @go_iguide.Another sponsor is HDPhotoHub, the all-in-one platform for ordering, scheduling, and delivering complete marketing kits, from video reels to print. With pay-per-listing pricing, transparent terms, and industry-leading integrations, HDPhotoHub helps you build the workflow you actually want. Visit HDPhotoHub.com and use code Upmarket to get your first 15 full deliveries free.Another amazing sponsor of Upmarket is SecondFloor, the fastest way to create a finished floor plan. It's so fast that you can deliver the finished floor plan while you are still on-site! Not only that, but you can get UNLIMITED floor plans for one low monthly fee. We love SecondFloor and you can go to secondfloorapp.com/upmarket and any new subscriber will get a one-month free trial.Our Action Items are sponsored by PixlCRM, where you can scale your real estate photography business through automation. It's an all-in-one business and marketing platform that complements your current delivery app. If you go to pixlcrm.com/upmarket you can get a 30-day risk-free trial!

If you've ever thought, “I don't know what to say when someone gets emotional,” this episode is for you. Elena introduces the ACE Emotions framework, a three-part process that helps coaches and leaders skillfully navigate emotional intensity—both in themselves and others.Keep learning: Core Emotions toolAttend Coaching for Retention and Resilience Join the Coach Learning Library and PLC for 24/7 supportWatch The Bright Morning Podcast on YouTubeFree community webinars Receive weekly wisdom and tools from Elena delivered to your inboxBecome a Bright Morning Member Follow Elena on Instagram and LinkedInFollow Bright Morning on LinkedIn and InstagramSupport the show: Rate and review usReflection questions: Which step in the ACE framework do you most need to practice right now?When has expanding the story helped you or someone else move through a difficult moment?How could compassion—toward yourself or others—change the way you coach?Podcast Transcript and Use:Bright Morning Consulting owns the copyright to all content and transcripts of The Bright Morning Podcast, with all rights reserved. You may not distribute or commercially exploit the content without our express written permission.We welcome you to download and share the podcast with others for personal use; please acknowledge The Bright Morning Podcast as the source of the material.Episode Transcript

What stands out about Penn State football's newly finalized 2026 season schedule, from early non-conference competition to Big Ten matchups? Plus, sorting through key roster retention storylines as the Nittany Lions build a new-look depth chart for next season. Enjoy complete Penn State coverage anytime at Lions247.com. Follow the team on X: @Lions247 @TDsTake @danieljtgallen @tyler_calvaruso @MarkXBrennan. Follow or subscribe to the Lions247 Podcast on Spotify, Apple Podcasts, Stitcher, or wherever you get your podcasts. And watch every episode on YouTube. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices