Podcasts about Retention

The data every gym owner needs is finally here! Two-Brain's sixth annual “State of the Industry” guide was released on Nov. 10 on "The Sevan Podcast." Check out this rebroadcast as hosts Sevan Matossian and Matt Souza break down key gym business stats with Two-Brain founder Chris Cooper.The free 72-page guide delivers critical benchmarks and insights from thousands of gyms worldwide, giving you the clarity to make confident decisions about pricing, staffing, retention and growth in 2026.How long are gyms keeping clients, and what's driving retention?What's the difference between big group, small group and one-on-one training, and why does this matter for your bottom line? How many members should you have before hiring your first coach? Why hasn't coach pay increased despite rising gym revenues?How do you survive the November to December slump and capitalize on the January rush? Should you invest in paid ads, or are there smarter ways to grow? And, of course, how much are gym owners making?This episode is all about trends, surprises, best practices and actionable takeaways from the data. Get the guide and use it to build a profitable fitness business. Download the brand-new “State of the Industry” report via the link below! Links"State of the Industry" ReportGym Owners UnitedBook a Call0:00 - Intro and guide overview4:10 - Background on Chris and Two-Brain15:16 - Retention and churn19:48 - Gym growth by client count25:19 - Millionaire gym owners28:14 - CrossFit's impact and future41:58 - Big group, small group and one-on-one59:49 - Cost to open a CrossFit gym1:06:51 - Tips for paid ads1:17:27 - Seasonal gym trends1:33:07 - Two-Brain Summit1:34:13 - Coach pay and development

In this episode, I sit down with Brooks Loughry, who brings over 20 years of experience in the aesthetic medical industry. We talk about how medical spas have evolved, what it takes to stand out in such a competitive market, and why discounting your services can actually hurt your business.   Brooks shares his approach to building sustainable, value-based business models through strong team training, smart marketing, and unforgettable patient experiences. We also dive into the power of referrals, how to boost sales without slashing prices, and what really drives long-term success in this industry.   Tune in for practical, no-fluff advice to elevate your practice and increase profitability without compromising your worth.   What you'll hear in this episode: [02:40] Challenges and Opportunities in Med Spas [05:35] The Business Side of Med Spas [11:40] Discounting and Membership Models [16:25] Long-Term Patient Value and Retention [26:15] The Power of Referrals in Business [27:10] Nuances of Discounting and Value Exchange [28:00] Building Loyalty Through Personalized Experiences [36:15] Reducing No-Shows and Cancellations [39:55] Effective Rebooking Strategies [41:10] Avoiding Common Business Pitfalls   If you like this episode, check out: Keep Your Business Profitable with Strategic Cost Management A Deep Dive into Your Profitability Strategy The $5M Bottleneck   Connect with Brooks Loughry: LinkedIn: Brooks Loughry Instagram: @brooksadvises Email: Brooks@bioenergylabs.com   Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/   Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Follow along on IG: https://www.instagram.com/shannonkweinstein/   The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.

If your product strategy stops at the download, you're leaving impact—and revenue—on the table. In this conversation, I sit down with Ghazenfer Mansoor, CEO & founder of Technology Rivers, to talk about building software that actually gets used, loved, and shared. Ghazenfer has been in mobile since the pre-iPhone days and has led the build of nearly 60 apps, primarily in healthcare. We explore ideas from his forthcoming book, Beyond the Download, including why retention beats acquisition, when a mobile app truly makes sense (and when a web experience is smarter), and how AI-driven, proprietary workflows can become a company's real moat. We also step into leadership, including what it takes to fix “broken” projects, the values that guide his global remote team (transparency, fairness, and getting things done), and why peer networks and coaching matter for founders. It's a practical, fast-moving chat for leaders who want their technology to create efficiency, differentiation, and long-term value. Here are some highlights: -Retention over acquisition: Ghazenfer shares practical ways to design for daily use and bring people back because downloads without engagement aren't success. -“Do you really need an app?”: We unpack decision criteria for native vs. web, and why solving a real, repeat problem is the first gate before writing any code. -Workflow is the moat: How codifying proprietary processes, especially in healthcare and HIPAA-sensitive environments, creates efficiency, margin, and higher valuations. -Fixing broken projects: Common failure patterns (from feature chasing to UX missteps) and how to course-correct so you “build it right the first time.” -Leading a global team: The operating system behind Technology Rivers; clear KPIs, remote-first communication, fairness, and a growing commitment to women in tech. Plus the role of EO/Vistage-style peer groups and coaching for tough decisions. About the guest:  Ghazenfer Mansoor is the founder and CEO of Technology Rivers, a Washington, D.C.–area software firm specializing in HIPAA-compliant healthcare SaaS and mobile apps. A mobile veteran since the pre-iPhone era, he has led the build of 59+ apps and numerous AI-powered workflow platforms that help service businesses scale, boost margins, and increase valuation. Known for “building it right the first time,” Ghazenfer is frequently tapped to rescue broken software projects. He's the author of the forthcoming book Beyond the Download: How to Build Mobile Apps That People Love, Use, and Share Every Day and host of the podcast Lessons from the Leap. Active in EO and other CEO peer groups, he leads a global, values-driven team grounded in transparency, fairness, and getting things done. Connect with Ghazenfer: Website: https://technologyrivers.com/  LinkedIn: https://www.linkedin.com/in/gmansoor/  Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web, and it is ranked the number 6 CEO podcast to listen to in 2025! https://podcasts.feedspot.com/ceo_podcasts/  LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/  Website: https://www.disruptiveceonation.com/   #CEO #leadership #startup #founder #business #businesspodcast  Learn more about your ad choices. Visit megaphone.fm/adchoices

Retention, What Should We Do Now? Join me for a update on retention, I explore a review of currentliterature and what the changes are recommended to our retention protocols,research of stability,  critical look of retainerfailures and factors to consider in design and location of fixedretainers, as well as monitoring recommendations based on Clinical PracticeGuidelines. This podcast is based on recent literature as well as two excellentlectures from this year's British Orthodontic Conference by Marie Cornelis(Australia) and Simon Littlewood (UK).  Recommendations for the maxilla:·     Low risk of relapse = Removable retainer (polyethyleneor polyurethane)·     High risk of relapse = Dual retention with fixedand removable retainers·     Fixed retainero  3-3 if occlusion allows, most likely 2-2 designunless high risk of canine relapseo  Location slightly gingival due to occlusalforces and account for Increase in overbite with age (Littlewood)   Recommendations for the mandible Lower archo  Low risk of relapse = fixed retainerso  High risk of relapse = dual archo  Fixed retainer 3-3§ Position slightly incisal Mandible: slightlymore incisal, greater cleanability, less gingival inflammation  – Petsos 2023 Monitoring regime·     1 month – fixed retainer (greatest timepoint offailure)·     3 month – removable retainer (motivation ofcompliance)·     Every 3-4 months Wouters 2018·     1 year retention necessary  Wouters 2018·     Annual check-up Wouters 2018o  Greater likelihood of compliance if annualcheck-upo  General dentist Improve compliance·     2/3rds stop wearing after 4 years,All-Moghrabi 2018·     Visual photo of relapse to patient and parentsincreased compliance Vs patient only or instructions only Lin 2015 (1.5Hrsgreater wear)                                                          Clinical PracticeGuideline For Orthodontic Retention Wouters 2019 (open access paper)  

That “new car” feeling fades fast.Not because the car changed, but because you did.It's called hedonic drift , the brain's built-in habit of taking good things for granted.And it's quietly eroding your patient retention.In this episode, Martin unpacks how hedonic drift shows up in chiropractic care. When people stop noticing progress and start seeing care as optional.You'll learn simple ways to re-ignite appreciation, measure backward, and link care to what patients truly value, so your results feel meaningful again.Practical, psychology-driven, and ready to use on Monday morning.Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivateLearn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitEmail me - martin@insideoutpractices.com

When everyone can generate AI content, taste and storytelling are the new performance metrics. In this week's episode of Growth Talks, Everett Butler, Head of Marketing at Lindy, joins host Krystina Rubino to unpack what it takes to bring a brand-new product category to market when there is no roadmap, no search volume, and no shared language. With over fifteen years of experience scaling teams at Tesla, Uber, and Affirm, Everett shares how to apply first principles thinking to build a go-to-market strategy grounded in fundamentals, aligned with real customer needs, and focused on clarity over complexity. Tune in to learn the key traits Everett looks for in modern AI marketers — and why taste, product-led storytelling, and genuine curiosity are more valuable than ever.

Leadership is changing – and women are leading the charge. Don Barden breaks down why female leadership is redefining success across industries (and why that's a very good thing). From boardrooms to startups, collaboration is replacing competition, empathy is replacing ego, and results are skyrocketing. We unpack why female-led companies outperform, the "Goodyear & Firestone" moment every business faces before disruption, and how single moms might just be the ultimate CEOs. Don also flips the script on diversity, introducing DOI - Diversity of Opportunity and challenges every leader to build bridges, not barriers. Timestamps: 00:00 — Cold Open & Intro 04:21 — Kickoff: The Disruptor Nobody Saw Coming 07:57 — 2028: The Year Women Take the Wheel 11:53 — Revenue ×3, Retention ×2: The Data That Broke the Boardroom 16:13 — The Goodyear & Firestone Moment 20:03 — Single Moms, Superpowers, & the Impossible Equation 24:45 — Don't Judge the Past, Lead the Future 28:56 — Collaborate – Conquer: Why Women Don't Need Mergers to Win 33:20 — The Four Business Types That Will Survive the Shift 40:18 — DEI Is Out, DOI Is In 54:50 — Celebrate: The Future Is Female (And Everyone Wins) Website: https://donbarden.com LinkedIn: https://www.linkedin.com/in/donwbarden

Life is short, and your time is sacred. Are you an overworked leader or practice owner sacrificing your family and health for your business? Host Will Humphreys gets vulnerable, sharing the powerful story of the moment his hyper-burnout ended and how he shifted his entire world.Episode Highlights:The Shocking Low Point: Will's candid story of hitting rock bottom, being $5,000 away from insolvency, and the moment he realized he was a "slave" to his company.The World-Shifting Moment: How a simple comment from his young son forced him to finally draw a line and commit to change.Time is Sacred): Why you need to change how you perceive the value of your time and adopt the powerful concept of Exchange.The Time Thieves: Identifying the 3 key areas where every practice owner is hemorrhaging time (Repetitious, Reactionary, and Retention tasks).Stop Asking HOW, Start Asking WHO: The fundamental shift in leadership thinking that solves virtually all your business problems.The Time Liberation Plan: Will's actionable 3-step strategy: Eliminate, Automate, and Delegate, and why giving up control is essential for growth.The Financial Exchange: Understanding that your time as a leader is worth at least $300 per hour, and how to use that to decide what to outsource.The Delegation Secret: The 70% Rule—if someone can do a task 70% as well as you, let it go!The AI Hack: Why you should never have a meeting without an AI note-taker and how to use it to build your P&P manuals instantly.The C-T-T-S Framework: A simple email template to empower your team to solve problems for you, freeing up your approval time.Final Challenge: A commitment to scheduling a full day to "Sharpen the Ax" and work on your life, not just in it.This episode is a must-listen for anyone who feels trapped by their to-do list. Will delivers a personalized Time Liberation Plan you can implement immediately to stop the burnout, gain greater impact by doing less, and free up precious hours in your week.You'll leave this episode knowing the exact next steps to ditch the tasks that drain your soul and create the space for what truly matters.Send us a textVirtual Rockstars specialize in helping support or replace all non-clinical roles.Learn how a Virtual Rockstar can help scale your physical therapy practice.Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

As the year winds down, Melissa Terito and Kasey Melancon close out another season of The Sentinel Show with an important conversation on a topic that's often overshadowed - participant education.In this episode, Melissa and Kasey dive into why it's essential for employers to actively educate their employees about the retirement plan benefits they offer. They discuss how understanding plan provisions like eligibility, vesting, loans, and hardships can improve retention, reduce frustration, and help employees truly see the value of their total compensation package.From tips on creating easy-to-understand one-pagers to incorporating retirement education into annual open enrollment meetings, this episode offers practical advice for plan sponsors looking to make a lasting impact.Plus, Melissa and Kasey reflect on the close of Season 6,share some holiday laughs, and hint at exciting news coming soon from the Sentinel team.Tune in for:

In this episode of the Mind of a Football Coach podcast, hosts Zach Davis, Coach Dave Cisar, and Coach Steve Parker discuss their experiences and philosophies surrounding youth football coaching. They delve into the importance of building character in young athletes, the impact of effective coaching on retention, and the evolution of coaching techniques. The conversation highlights the significance of collaboration among coaches and the need for a systematic approach to teaching the game. They also explore the single wing offense and its adaptability for various skill levels, emphasizing the importance of creating a positive and inclusive environment for young players. Chapters 00:00 Introduction to Coaches and Their Backgrounds 02:55 The Importance of Youth Football and Coaching Philosophy 05:49 The Journey Back to Coaching and Collaboration 09:00 Personal Experiences in Youth Football 11:55 The Impact of Coaches on Players' Lives 14:55 Transitioning to Coaching and the Single Wing Offense 17:51 The Evolution of Coaching Styles and Techniques 20:54 Retention and Winning in Youth Football 23:52 The Changing Landscape of Football Coaching 26:50 The Role of Clinics and Writing in Coaching 29:45 The Future of Coaching and Collaboration 32:54 Final Thoughts and Reflections on Coaching Please check out Coach Cisar's new website: https://coachparker.org/winning-youth-football-dave-cisar/ Mind of a Football Coach website: https://mindofafootballcoach.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

You know it better than us - acquiring users is no longer the finish line. It's barely the starting line. In 2025, growth happens in the layers after the click — where segmentation, onboarding, product activation and value messaging determine whether a user becomes a one-and-done trial or a compounding revenue cohort. In this special episode, we're syndicating the App Promotion Summit NYC 2025 panel The Modern UA Funnel — from Acquisition to Unstoppable Retention. It's a real-world look at how UA has changed — not just in channels, but in how teams measure success, attribute value, and design creative that bridges acquisition, activation and loyalty. From ATT- pressure to creative fatigue to first-party signal strategy — this is where modern growth teams are now placing their bets. Moderated by Nicole Weiss, Founder of Brass Finch, the panel of experts included: Vincent Eterlet, Senior Director of Marketing at Fubo

In this week's Monday News Drop, co-hosts Luke Carignan and Jeremy Sadlier dig into a treasure trove of 2025 healthcare HR data points, unpacking what's really happening across the industry and what the numbers mean for the people on the front lines.From anxiety and depression among nurses to workplace violence and the growing shortage of support staff, this episode shines a light on the challenges healthcare HR professionals must confront head-on. Luke and Jeremy keep it real with practical ideas, tough questions, and even a few laughs along the way.

In this episode of the LIFTS Podcast, Matthew Januszek and Mohammed Iqbal sit down with Dr. Sean Pastuch, founder of Active Life, to challenge the industry's obsession with recovery rooms and redefine what it truly means to treat fitness as healthcare. From debunking lazy innovation to outlining a blueprint for gyms that prioritize people over gadgets, this conversation reimagines how fitness professionals can become the front line of real health transformation. Key topics include: • Why recovery rooms are the 'lazy man's innovation.' • The economics and illusion of retention in gyms. • How trainers can evolve into healthcare professionals. • The difference between preventative and responsive fitness. • How to attract and develop high-value trainers. • When AI should, and shouldn't-- replace human judgment. • Why fitness must specialize like medicine to truly grow.  

Ever wondered what it's like to be a luxury hotel marketer? In this episode of the DMI Podcast, host ⁠⁠Will Francis⁠⁠ speaks with Mary Beth O'Connor, an experienced hospitality marketing professional whose career has taken her from international sales to Director of Sales & Marketing at the legendary Pierre Hotel in New York City.Mary Beth shares insider perspectives on how hotels and resorts can maintain their identity and customer loyalty in an age dominated by online travel agents, why “people are the product,” and what all businesses can learn from the hospitality mindset.She also explores the rise of wellness travel, the power of partnerships, and how authenticity, curiosity, and personalization drive success in hospitality marketing.Mary Beth's Top 3 TipsStay curious and keep learning: The marketing industry changes constantly — adapt with it.Keep it personal: Hospitality is built on relationships and genuine connection.Build partnerships: Creative collaborations can amplify reach without huge budgets.The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on ⁠⁠⁠⁠YouTube, Apple Podcasts⁠⁠⁠⁠, ⁠⁠⁠⁠Spotify⁠⁠⁠⁠, and ⁠⁠⁠⁠all other podcast platforms.And if you enjoyed this episode please leave a review so others can find us. If you have other feedback for or would like to be a guest on the show, email the podcast team!Timestamps3:23 – How online travel agents changed hotel marketing6:04 – Selling experience, not just rooms: the people-first approach8:09 – Retention, culture, and leadership in hotels10:27 – Human stories that build brand loyalty12:03 – Bringing hotel staff personalities into marketing13:41 – What makes hospitality marketing unique14:59 – Digital marketing, events, and local partnerships18:43 – How travel audiences changed after the pandemic21:13 – Global markets and U.S. traveler demand23:32 – Marketing multiple offerings (rooms, restaurants, spa)26:19 – Branding luxury properties and using heritage wisely29:24 – Benchmarking top hotel brands31:21 – Marketing inside the property and guest personalization33:00 – Balancing technology and human touch in luxury34:07 – Why arrival experience defines customer loyalty36:44 – Lessons all businesses can learn from hospitality38:11 – Emerging trends: wellness, sustainability, and women's travel40:28 – Using digital and webinars for B2B marketing43:26 – Influencer marketing in hospitality: challenges and best fits47:24 – Advice for aspiring hospitality marketers

Like the other military services, the Army has now recovered from the recruiting challenges it faced over the last several years. But even during the peak of those problems, a bright spot was that retention stayed strong. Now the Army is trying to capitalize on that strength by thinking more carefully about which soldiers it keeps and where. As Federal News Network's Jared Serbu reports, the Service wants to retain its soldiers in the fields where they're most needed, focus its retention efforts more on officers and put an emphasis on quality over quantity.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Links & Mentions: Consult booking link: www.dryazdancoaching.com/consult Email me: DrDYazdan@gmail.com Make more money video: www.dryazdancoaching.com/MDM Follow me for more tips: (@DrYazdan) www.instagram.com/dryazdan and (@DrYazdanCoaching) www.Instagram.com/dryazdancoaching In this episode, we're tackling one of the biggest (and most frustrating) challenges dental practice owners face: staff turnover. If you've ever hired someone great, trained them for months, only to lose them six months later—you're not alone. But what if the problem isn't your people… it's your systems? I'm sharing exactly how strategic systems for hiring, onboarding, and retention can help you build a loyal, consistent, and high-performing team. You'll learn what's really behind team members quitting (hint: it's not just money), and what to put in place today to start improving your practice culture and stability. Whether you're hiring right now or just tired of constant turnover, this episode will help you lead with clarity, keep your best team members, and reduce the stress of staffing issues.

In this episode of The Rainmaking Podcast, Scott Love speaks with Hanna Hasl-Kelchner, attorney, business consultant, and author of Seeking Fairness at Work: Cracking the New Code of Greater Employee Engagement, Retention, and Satisfaction. Together, they explore “The Rainmaker's Playbook for Managing the Team,” revealing how leadership, empathy, and trust directly impact performance and retention. Hanna explains that leading a team is not a transactional act—it's a relationship built on an “implied social contract” of good faith and fair dealing. She shares how rainmakers can foster stronger loyalty and productivity by actively listening, showing gratitude, and treating team members as valued contributors rather than interchangeable resources. Hanna also discusses practical ways to address performance issues with empathy and clarity, emphasizing joint problem-solving over blame. She encourages leaders to take “empathy reality checks,” solicit honest feedback, and model humility—reminding listeners that trust must be earned, not demanded. The conversation concludes with three action steps: listen to your team, invest in communication and coaching skills, and demonstrate genuine appreciation. These principles, she argues, transform high-pressure work environments into loyal, high-performing teams. Visit: https://therainmakingpodcast.com/ YouTube: https://youtu.be/zwC5paGj0HQ ----------------------------------------

Penn State is set for another challenge this Saturday with No. 2 Indiana seeking its first victory in Beaver Stadium, and we break things down with a Hoosiers insider. Then we focus on young Nittany Lions who should be key roster retention targets for PSU's next head coach. Enjoy complete Penn State coverage anytime at Lions247.com. Follow the team on X: @Lions247 @TDsTake @danieljtgallen @tyler_calvaruso @MarkXBrennan. Follow or subscribe to the Lions247 Podcast on Spotify, Apple Podcasts, Stitcher, or wherever you get your podcasts. And watch every episode on YouTube. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Today on the show we have Vova Feldman, the Founder and CEO of Freemius.In this episode, Vova shares his experience in launching Freemius from a side project into a platform powering thousands of indie software businesses.We then discussed how Freemius is repositioning itself from its WordPress roots to become the go-to solution for small SaaS and desktop software businesses.We wrapped up by discussing their new transparent pricing model — designed to align with growth and reduce graduation churn.Mentioned ResourcesFreemiusLinkedIn | Vova FeldmanRatingWidget.comSenexx | GartnerTechstarsWordPressPaddleStripePayPalChurn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

In this episode of Workforce 4.0, Ann Wyatt interviews Hendrik Stoltz, CEO of Automated Industrial Robotics (or AIR). They discuss Hendrik's journey from South Africa to the USA, his experiences in the robotics industry, and the importance of cultural transformation within organizations. The conversation delves into the challenges of acquisitions, the significance of employee retention, and the future of work with technology integration. Hendrik emphasizes the need for emotional intelligence in leadership and offers advice for the next generation of professionals. Join us for this week's conversation packed with tips on how people are the center of your business and how acquisitions can integrate products and people- seamlessly.In This Episode:-00:00: Introduction to Workforce 4.0-00:30: Welcoming Hendrik Stoltz of AIR on Workforce 4.0-03:10: Hendrik's Journey and Experience in Robotics-05:58: Cultural Transformation and Team Development-08:53: Acquisitions and Integrations in Business-11:41: Employee Value Proposition and Retention-14:24: Future of Work and Technology Integration-17:07: Leadership and Emotional Intelligence-19:58: Advice for the Next Generation-22:41:Final Thoughts and Networking Opportunities-33:28: Workforce 4.0 OutroMore About Hendrik:Hendrik Stoltz is a globally experienced business leader in advanced automation, packaging, and industrial technology, with over 25 years of executive leadership across North America, Europe, Africa, and Asia. As President of Automated Industrial Robotics (AIR)—an Ares Management portfolio company—he has led transformational restructuring, diversification, and value-creation initiatives, driving operational excellence and sustainable growth. Hendrik's career spans leadership roles in multinational firms such as Elopak, where he oversaw global capital equipment operations across multiple continents, and Totally Automated Systems (TA Systems), where he integrated engineering innovation with digital performance management. Renowned for his people-centered, coaching-based leadership, he builds resilient, high-performing teams and cultures that thrive on accountability, innovation, and collaboration. With a foundation in mechanical engineering and multiple patents to his name, Hendrik combines deep technical expertise with strategic insight—applying state-of-the-art automation and data-driven technologies to improve efficiency, scalability, and competitiveness in complex global manufacturing environments. To learn more about Hendrik, connect with him here.

Today, Louie is talking about YouTube Analytics. YouTube provides a lot of different tools and abilities to dissect every element of your views, watch time, audience, all of that jazz, but what does it actually mean? And what can you do to improve upon these things?  Louie is here today to make sure you don´t get lost in the weeds to break down the key metrics that you can use to define and ensure your success on YouTube. As well as some tips and tricks to help you to improve fast. Want to get into podcasting but need a little push? Join our 3-day Podcasting event in Peterborough! – Get in touch for details! Use email: podcast@disruptivemedia.co.uk Episode Takeaways  The way YouTube reports views and engaged views differs between long and short form content. Understanding the difference is important if you want to interpret this data correctly. Louie tells you all you need to know. Track watch time and retention for each video you produce, and you can use that information, alongside what viewers say in the comments, to inform what kind of content you make in the future.  YouTube SEO matters. Louie explains how to optimise your titles, thumbnails and descriptions. In particular, how to make them keyword rich so you rank well. Use YouTube´s A/B testing to help you to get your SEO right and boost your chances of people clicking on your content. Engage with your audience, encourage comments, connect with subscribers, and let their feedback help shape your video topics and style. BEST MOMENTS “Think about the first 30 seconds and how you're going to keep people hooked.” “If you've got a call to action, that's five minutes into the video, 10 minutes into the video, a lot of people won't get there.” “Try something new and see if it sticks. Honestly, no one's going to remember it if it's rubbish.” VALUABLE RESOURCES Website - https://disruptivemedia.co.uk Want to get into podcasting but need a little push? Join our 3-day Podcasting event in Peterborough! – Get in touch for details. Use email: podcast@disruptivemedia.co.uk ABOUT THE HOST Louie Rider https://www.linkedin.com/in/louie-rider1403/  CONNECT & CONTACT Instagram - https://www.instagram.com/disruptivemedia LinkedIn - https://www.linkedin.com/company/disruptive-media-uk YouTube - https://www.youtube.com/@disruptivemediauk Email: Podcast@disruptivemedia.co.uk

In this episode of The Team Chip Podcast, Chip Townsend is joined again by Chris Rappold to dig deeper into one of the most important topics for every martial arts school owner: retention. Following up on How to Get All of Your Students to Quit, this conversation flips the script and focuses on how to build a culture that keeps students for life. Chip and Chris break down what it really means to make retention part of your school's DNA. This episode will include everything from staff mindset and communication to advanced systems and leadership development. Don't miss it!

Welcome to episode 100! I'm joined by Chuck Ganapathi, Gainsight's new CEO, for a wide-ranging, candid conversation about where customer success is headed and what leaders should do right now.We start with Chuck's career through four platform eras: mainframe to client/server to cloud to AI - and how those shifts shape strategy. He shares the little-known origin story of “Customer Success” at Salesforce, Gainsight's early days, and why integrations (Salesforce, SAP CX, Microsoft Dynamics) are never “done”—they're living systems that demand clean data and constant tuning.Then we dig into Chuck's concept of Retention-as-a-Service. In a world where retention is existential, the 80/20 mindset breaks. Every dollar matters, which means every customer matters. We talk agentic AI (augmentation vs autonomy), how a “renewal agent” can cover the long tail, and why the magic is orchestration—letting agents handle the repeatable while humans lean into judgment, relationships, and value.We close with practical automation stories, a few resources Chuck follows, and a reminder that the human-to-human piece isn't going anywhere.Links in Today's Episode:Ethan Mollik: One Useful ThingSaanya OjhaJamin Ball: Clouded JudgementAndrej Karpathy on the Dwarkesh Podcast: AGI is still a decade away Support the show+++++++++++++++++Like/Subscribe/Review:If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website:For more information about the show or to get in touch, visit DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee:This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcspThank you for all of your support!The Digital Customer Success Podcast is hosted by Alex Turkovic

Cracked teeth — the diagnosis we all hate as Dentists! How do you decide when to monitor and when to intervene? What is the recommended intervention at different scenarios of cracks? Should we be chasing cracks and reinforcing with fibers; is there actually enough long-term data to support that approach? Over the years, we've had some epic episodes on this topic — from Kreena Patel's “I Hate Cracked Teeth” (PDP028) to Dr. Lane Ochi's Masterclass on Diagnosis and Management (PDP175). But in this brand-new episode, Jaz is joined by Dr. Masoud Hassanzadeh to bring it all together — not just the diagnosis of cracks, but their management. They explore when to intervene, the role of fibers in preventing propagation, and even the fascinating possibility that cracks in teeth may have some ability to heal, just like bone! This one's a deep dive that will change how you talk to patients — and how you approach cracked teeth in your own practice. https://youtu.be/VHYRBnfJS3I Watch PDP246 on YouTube  Protrusive Dental Pearl Your patient's history predicts the future! Ask if past extractions were difficult → clues you into anatomical challenges. Ask how they lost other teeth → if cracks, be proactive with today's cracks. History isn't just background—it's a clinical tool. Key Takeaways Cracks in teeth can be diagnosed using magnification and high-quality imaging. Patient factors such as age and muscle strength play a significant role in crack prognosis. Symptomatic cracks should be treated to prevent further propagation. Understanding the anatomy of the tooth is crucial for effective treatment. The healing mechanism of cracks in teeth is possible but varies between enamel and dentin. Fibers can be used to strengthen restorations and manage cracks effectively. Long-term studies are needed to assess the effectiveness of current crack management protocols. The use of fluorescence filters can help identify bacteria in cracks. Chasing cracks should be done cautiously to avoid pulp exposure. A comprehensive understanding of crack mechanics can improve treatment outcomes. Highlights of this episode: 00:00 Teaser 00:47 Intro 03:08 Protrusive Dental Pearl - The Importance of Dental History 07:18 Interview with Masoud Hassanzadeh 08:22 Diagnosing and Managing Cracks 21:13 When to Intervene on Cracks 25:50 Restoration Techniques and Materials 28:30 Chasing Cracks: Guidelines and Techniques 36:50 Mechanisms of Crack Healing in Teeth 45:11 Exploring the Use of Fibers in Dentistry 52:43 Introducing the Book on Cracked Teeth 54:57 Percussion-Based Diagnostics (QPD) 56:44 Key Takeaways 57:21 Conclusion and Final Thoughts 01:00:07 Outro As promised, here are the studies mentioned during the discussion: Why cracks do not propagate as quickly in root dentin: Study 1a & 1b Root dentin has significantly higher fracture toughness compared to coronal dentin—nearly twice as tough, as demonstrated in multiple studies. The key difference lies in their structure and toughness. Root dentin's unique collagen orientation adds strength, while its fewer lumens and thinner peritubular cuffs make it less brittle. In contrast, coronal dentin has thicker cuffs, which increase brittleness. Unlike coronal dentin, which fractures uniformly, radicular dentin is anisotropic—its fracture behavior varies depending on direction. These structural features give root dentin greater resistance to cracking, making it more durable under stress. Studies on decreasing crack length due to crack repair in enamel. Study 2 The importance of the modulus of elasticity of the final restoration in arresting crack propagation. Study 3 The role of fiber in restoring cracked teeth and how it can increase fracture strength—even surpassing that of natural teeth. Study 4 Decision Making for Retention of Endodontically Treated Posterior Cracked Te...

In this podcast, discover the inspiring ecommerce growth story of Puresport, a brand that has carved a niche in the sports nutrition industry by championing authenticity and community. Founded by professional rugby players Grayson Hart and Adam Ash, and under the expert guidance of CEO Daniel Temm. Puresport was born from a quest to find natural alternatives to painkillers, leading to the development of drug-test-safe CBD products for athletes. The podcast explores the brand's evolution, highlighting how it has expanded its product range to include energy gels and other sports nutrition products.What you get from the podcast:Understand Puresport's core philosophy, which stands firmly against the quick-fix mentality prevalent in the sports industry. CEO Daniel Temm shares his personal journey from professional rugby to leading a brand that prioritises long-term health solutions over short-term fixes. Discover the importance of authenticity in building a community, through initiatives like running clubs and product testing.The episode touches on the challenges and strategies involved in scaling a community-driven brand while maintaining its core values. Puresport's commitment to authenticity is not just a marketing strategy but a foundational element that resonates deeply with its audience. Subscribe to get the latest trends and insights in ecommerce direct to your inbox: ⁠http://eepurl.com/gJFLtjChapters:[00:30] Introduction to Puresport and Its Founders[03:20] The Journey from Painkillers to CBD Alternatives[06:20] Building a Brand with Authenticity[09:30] Defining a Category-Defining Brand[12:30] The Importance of Community in Business[15:25] Influencer Relationships and Brand Credibility[25:55] The Foundation of Health: Supplements and Lifestyle[28:45] Building a Community-Driven Brand[32:15] Lessons from Product Launches[35:25] Leadership and Consistency in Startups[39:00] Navigating Subscription Models[44:35] Engaging Subscribers: Education and Retention

Inato: https://go.inato.com/3VnSro6CRIO: http://www.clinicalresearch.ioMy PatientACE recruitment company: https://patientace.com/Join me at my conference! http://www.saveoursites.comText Me: (949) 415-6256Listen on Spotify: https://open.spotify.com/show/7JF6FNvoLnBpfIrLNCcg7aGET THE BOOK! https://www.amazon.com/Comprehensive-Guide-Clinical-Research-Practical/dp/1090349521/ref=sr_1_1?keywords=Dan+Sfera&qid=1691974540&s=audible&sr=1-1-catcorrText "guru" to 855-942-5288 to join VIP list!My blog: http://www.TheClinicalTrialsGuru.comMy CRO and Site Network: http://www.DSCScro.comMy CRA Academy: http://www.TheCRAacademy.comMy CRC Academy: http://www.TheCRCacademy.comLatinos In Clinical Research: http://www.LatinosinClinicalResearch.comThe University Of Clinical Research: https://www.theuniversityofclinicalresearch.com/My TikTok: DanSfera

In this episode, we dug into one of the biggest factors in taking your business to the next stage—whether you're focused on growth or getting ready to sell: keeping your people. Gerry Gadoury with Red Beard Solutions joins us to share insight into what is the secret sauce.When you're growing, retention means stability. It's tough to scale if you're constantly replacing talent. And when you're selling, buyers care just as much about the team as they do about the bottom line. A business with loyal, engaged employees is worth more and makes the transition way smoother.Gerry is a twenty-five year veteran of the Tech Professional Services industry. In that time he has been a recruiter, sales person, manager, consultant, trainer, executive, speaker, author, and business owner. Utilizing that experience Gerry created the Destination Employer Methodology toempower Startup, Scaleup, and early stage companies to consistently Attract, Recruit, and Retain the top-talent they need to fulfill their critical missions. The methodology wasderived from the successful engagement he had with more than 75 early stage companies in empowering them to build highly performant teams. From this experience he wrote the #1 best-selling book, “Destination Employer” and he uses that experience to this day in supporting Startup growth. In addition he created the industry's first CyberSecurity & Tech focused Recruitment & Retention as a Service (RaaS) Platform as well as the Destination Employer Program to assist Government Agency and Private Industry partners with the critical task of sourcing, recruiting, and leading the teams that ensure their success. And doing it in a manner that not only improves their overall Employment Brand but is the most cost effective solution by a wide margin!Contact InformationGerry Gadoury- www.redbeardsol.comBenny Carreon- Velocity Technology Group- benny@velocitytechnology.groupDennis Jackson-WorX Solution- dennisj@worxsolution.com

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The Pennsylvania Supreme Court retention vote is unusually contentious this year. On today’s Morning Agenda, we’re going to dive into this vote from several angles and explain what’s at stake. It’s even putting Pennsylvania in the national spotlight. The leader of the national Democratic party is campaigning across the state in advance of Tuesday's elections. Reproductive health rights have become a key issue for the retention vote. How have the three justices ruled on environmental issues? Also joining us to dive a bit deeper and explain what's at stake is Elizabeth Estrada, Democracy Editor at Spotlight PA. See Elizabeth Estrada's story for Spotlight PA, How Pa. Supreme Court rulings have shaped cities. To learn how the Supreme Court has impacted rural communities, click here for Marley Parish's Spotlight PA story as well. Public media's federal funding has been revoked. Your support is now more vital than ever. Help power the independent journalism and trusted programming you find on WITF by making a gift of support now at www.witf.org/givenow.Support WITF: https://www.witf.org/support/give-now/See omnystudio.com/listener for privacy information.

In this energizing episode of Next Level Careers, Alayna Thomas of Magnet Culture shares strategies for building high-performing teams by hiring people who complement your strengths and fill critical gaps. She emphasizes the importance of surrounding yourself with individuals who think differently, offering fresh perspectives.  Whether you're leading a team or growing your career, Alayna's insights offer a roadmap for creating dynamic, balanced workplaces where diverse talents thrive.

On this week's episode of AvTalk, we chat with Katherine Moloney, a pilot and founder of Elevate(her) Aviation, an organization dedicated to raising the percentage of women in aviation careers around the world. Elevate(her)'s research has led to some obvious immediate changes that would be beneficial to the industry overall and others that offer a […] The post AvTalk Episode 343: It's a retention issue appeared first on Flightradar24 Blog.

Oisin O'Connor is the CEO and co-founder of Recharge, the leading subscription management platform powering 75% of all Shopify subscriptions. Under his leadership, Recharge has become a critical infrastructure partner for over 30,000 brands, reaching 100 million subscribers and $100 million ARR.In this episode of DTC Pod, Oisin pulls back the curtain on what it really takes to win with subscriptions in today's DTC landscape. He shares insider strategies for subscriber growth, optimizing retention, and leveraging Recharge's newest AI-powered tools to minimize churn. Oisin also shares specific benchmarks every brand should measure, real-world examples of subscription funnels that convert, and actionable experiments operators can run to unlock long-term profitability and scale.Episode brought to you by StordInteract with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Evolution of subscriptions in physical product e-commerce2. How to spot and create product-market fit 3. Differentiators that set Recharge apart from early competitors4. The compounding power of subscriptions for long-term growth5. Unit economics, LTV vs CAC, and why retention is king6. What best-in-class subscription brands do differently7. Optimizing conversion funnels for subscriber growth8. Subscription benchmarks: churn rates, retention, and second order metrics9. Reducing churn with data, cancellation flows, loyalty, and rewards10. Automations and integrating Recharge with supply chain and 3PL operations11. Leveraging AI Concierge for customer retention and support12. Evolving customer experience and the need for seamless subscription management13. How Recharge guides merchants with data, support, and innovation14. Experiments and mistakes founders make launching subscription brandsTimestamps00:00 Oisin's background, founding story, and early agency experiments04:06 The rise of Shopify and the breakthrough with Recharge05:19 The subscription model: initial skepticism and quirky early adopters06:47 Technical challenges in enabling subscriptions on Shopify09:00 First major subscription brand success story10:15 Compounding growth through subscriptions11:36 Legacy brands and decades-long customer retention13:06 Building DTC businesses with sustainable unit economics14:37 Lessons from TV advertising history and the narrowing of scalable models16:29 Key traits of successful subscription businesses17:09 Product, recurring need, and conversion strategy18:27 Understanding subscriber value and optimizing acquisition19:26 Retention: keeping customers post-acquisition  19:52 High-performing brands and funnel design20:05 Subscription by default, offers, upsells, and cross-sells21:39 Conversion tactics from PDP to post-checkout22:38 Benchmarks for healthy churn and retention23:06 How top brands reduce churn and track performance24:58 Recharge tools: analytics, cancellation flows, Klaviyo integration26:41 Rewards and automations to boost retention27:33 Automate flows for backend fulfillment and logistics28:20 Launching AI SMS concierge for subscriber experience29:40 Reducing customer service friction and delighting shoppers32:15 Customer experience as a core differentiator34:04 The competitive subscription landscape: Recharge's position35:41 Product innovation, support, and actionable guidance37:16 Data-driven product innovation and merchant success38:04 The future of subscription, retention, and platform innovation40:38 Biggest mistakes founders make with subscriptions41:58 Experiments founders should run with Recharge42:58 Where to connect with Oisin for advice and mentorshipShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokOisin O'Connor - Co-Founder and CEO of RechargeBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

Tired of carrying “heavy” patients who only show up because you said so? Our conversation today with Dr. Eric DiMartino breaks down how to move people from polite compliance to true ownership of their health. You'll hear a simple model for the patient journey, why education creates staying power, and the one question every person is silently asking by month four. We dig into the Better Results Faster workshop, how to reinforce big ideas with everyday table talk, and why your certainty as a clinician sets the ceiling for results. You'll also learn how to bring your team into the story so wins get shared, reviews fuel morale, and progress checks become easy coaching moments that keep care on track.Key Highlights01:39 – What it takes to move people from seekers to believers to true understanders who own their health journey.03:37 – Why some patients lift your energy while others drain it—and the mindset shift that changes everything.06:50 – The turning point at month four that reveals whether someone's ready for lasting results or still chasing relief.08:15 – Workshops and table talk that turn polite agreement into genuine conviction about ongoing care.11:34 – Simple ways to use visuals, stories, and repetition so key ideas stick long after the visit.13:13 – Why teaching the hidden effects of daily stress creates clarity and long-term buy-in.15:37 – The power of your own certainty to anchor confidence and inspire commitment in every patient.17:52 – What to say when someone “feels fine” but doesn't yet understand what progress really means.20:13 – Stories and analogies that transform complex science into lessons anyone can connect with.23:18 – The team rhythm that keeps wins visible, language aligned, and retention consistently strong. Resources MentionedTo schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastLearn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast

Scaling your business isn't about closing more deals—it's about building the right foundation. In this episode, Dan Rochon reveals the two non-negotiables every entrepreneur must master: generating quality leads and recruiting top talent. You'll learn why most leaders get hiring wrong 90% of the time, the real reasons talented people join and stay with a team, and how to use teaching as a leadership tool to attract ambitious, loyal professionals.What you'll learn in this episode:Why every business eventually hits a “growth ceiling”The 3 biggest challenges owners face: not enough business, not the right people, or struggling to retain talentWhy you should spend daily time on lead generation and weekly time on recruitingHow teaching and sharing knowledge builds authority and attracts high performersThe “commit or quit” mindset for leadership and business growthWhy the first 90 days of hiring predict long-term retention

Today's guest, Nadine Nethery, is a copywriter turned customer experience and retention strategist for savvy online business owners who want to attract, retain and wow their dream customers.In this episode, we discuss creating an intentional and client-driven email marketing strategy to keep your audience engaged (long-term) and transform your list into a loyal community of buyers and fans.Nadine shares:How to read the signals your audience is sending and let them guide the customer journeyHow to build genuine connection through consent and curiosity (instead of pressure)Why it's more important now than ever to be relatable and relevant in every email that you sendWhy you need a personal outreach strategy, even (and maybe especially) if you run automationsWhether you're starting or growing your first list or have multiple products/services and funnels, this episode will inspire you to treat every subscriber as the VIP they are.Homework / Reflection:Notice what triggers sales for youIdentify where automation could support connection (not replace it)Map your customer's journey -----** If you enjoyed this episode, make sure to hit that subscribe button, share it with a friend, like and/or leave a comment. I appreciate each one! **Prefer video (with closed captioning)? Head to YouTube: ⁠⁠https://youtu.be/cG81JyP_WKA-----Nadine Nethery is an audience-driven copywriter turned customer experience & retention strategist for savvy online business owners who want to intentionally attract, retain and wow their dream customers.Over the past 8+ years, Nadine has given hundreds of industry-disrupting online business owners the words to shine and the strategies to build a sustainable audience-centred business. And she's on a mission to make mediocre brand experiences a thing of the past!Learn more at www.candocontent.comConnect on Instagram: @candocontentCheck out her podcast: What Would They Do?-----To learn more about me, Caryn Gillen, and the work that I do with high-integrity coaches and remarkable humans…Sign up for my weekly newsletter, The Playbook at caryngillen.com/blog.⁠⁠Connect with me on social: I'm ⁠@caryngillen⁠ in all the places.Or schedule a free Coffee & Clarity Chat.I have lots of different options (and price points) for how I can support you.If you think I'm the coach for you, you're probably right! Message me to connect, and we can figure out together where you fit.

On the podcast, I talk with Michael about the blessing and curse of having a brand, why post-purchase is the perfect upsell moment, and why partnerships are hard to pull off but can be well worth the effort.Top Takeaways:

In a series of podcasts taped live at 2025's Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, ASA Founder/CEO Landon Glenn explains how collaborative banking and embedded finance create exciting opportunities across the board. When financial institutions can offer new digital tools, customers have access to broader services, while fintechs have increased options to connect with FIs.

In This Episode In this episode of Systems Simplified, Adi Klevit sits down with Alice Heiman to discuss how structured systems can revolutionize the sales process. Alice shares how her early experiences as a teacher shaped her ability to build processes that help sales teams stay organized, accountable, and focused on results. Adi and Alice connect over their shared belief that structure and consistency lead to scalability—and that even creative, fast-moving teams benefit from strong systems. Together, they explore why customer retention begins at the close of the deal—or even before. Alice breaks down her "bow tie" model of sales, which links the acquisition process to retention, upselling, and referrals. She explains how involving customer success teams early creates smoother onboarding and greater long-term satisfaction. Adi adds insights from her process consulting work, highlighting how aligned systems across departments reduce friction and improve delivery. The conversation closes with a deep dive into referrals and sales consistency. Alice shares that most companies miss out on growth because they lack referral systems or fail to incentivize asking. By documenting every step—from onboarding to follow-up—leaders can ensure sales efforts are repeatable, measurable, and scalable.  

When a top performer leaves, the line often sounds the same: “I just wanted something different.”But the truth is, they probably didn't see what was possible here.In this episode of The New Manager Playbook, I walk through how one conversation, done right, can be the reason someone stays.We'll talk about:Why engagement is down (and what that really means for you as a manager)What makes a career conversation different from a performance reviewThe delegation trap: how giving away the right work builds trust, not riskWhat to do if a team member tells you something you can't immediately act onAnd why following up matters even more than what you say in the meeting.This episode is for any manager who's trying to stop the slow drip of good people walking out the door.

What's on your mind? Let CX Passport know...Why do so many companies chase new customers when the math clearly proves that retention wins every time? Daniel Granja Baltazar joins from Rotterdam to unpack the “retention revelation”... how conversion rate optimization (CRO) is really about experience, not just clicks. Daniel's global lens from the Netherlands to Brazil gives a fresh take on blending sales, marketing, and CX into one connected journey.✈️ 5 First-Class InsightsConversion is the outcome, not the goal. Real CRO success starts with understanding the customer's experience.Retention beats acquisition. Companies still pour money into getting new customers, while neglecting why current ones leave.Listen before assuming. Numbers reveal what's happening... but only talking to customers reveals why.Bridge the silos. Sales, marketing, and customer service thrive when united by shared goals and active communication.Empathy drives everything. The best in sales, marketing, and CX are curious first, persuasive second.

In this episode, Barbara discusses: Keeping existing patients is more valuable than constantly seeking new ones. Most patients leave due to experience, not medical care. Personal, proactive follow-ups and small touches raise retention. Automated systems and regular patient education sustain loyalty. Loyal patients naturally bring in referrals.   Key Takeaways: “The meeting highlighted that retaining

In this dynamic episode of the Will Power Podcast, host Will dives into a live coaching session that uncovers a radical recruitment strategy capable of solving the biggest constraint in your physical therapy practice: manpower.Drawing on concepts from top business minds like Alex Hormozi and Elon Musk, Will shares a breakthrough idea to leverage your top talent for exponential growth. Forget expensive, low-yield job boards! Learn how to turn your current rockstars into passionate, highly-incentivized recruiters for a fraction of the cost of missed opportunity.This session also explores the power of a growth mindset in overcoming the scarcity and "PTSD" that plagues many practice owners in the challenging healthcare industry.Key Discussion Points:The Single Constraint: Understanding the one focus that matters most for explosive business growth.Onboarding & Team Alignment: Using the Working Genius Assessment to align new hires (like a new Executive Assistant/VA) with existing team strengths for a seamless transition.Recruitment as Marketing & Sales: Why finding top talent for your PT practice is fundamentally a marketing and sales challenge.The $20,000 Referral Bonus Tactic: A deep-dive into a non-traditional, high-value referral system that leverages Gross Profit to justify a massive bonus for existing and even past employees.Calculating the Cost of Missed Opportunity: Why practice owners must calculate lost revenue from unfilled positions to understand the true value of speed in hiring.Retention and Culture Win-Win: How this incentive system simultaneously boosts employee retention, fuels a positive company culture, and creates a path for leadership growth.Growth Mindset in Action: A candid discussion on breaking free from scarcity and limiting beliefs that hold back successful practice owners.Join the conversation and discover how a mindset shift and a strategic investment can turn your toughest business problem into your greatest growth engine!Send us a textVirtual Rockstars specialize in helping support or replace all non-clinical roles.Learn how a Virtual Rockstar can help scale your physical therapy practice.Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

NEW! Support your strength and muscle goals with PUORI Creatine+ — a clean, effective creatine monohydrate supplement enhanced with taurine. Get 20% off at puori.com/VANESSA In this masterclass episode, Vanessa sits down with Dr. David Church, one of the most exciting young researchers in protein metabolism and a mentee of Dr. Arny Ferrando and Dr. Robert Wolfe. Together, they break down the latest science on protein timing, distribution, and supplementation — and how to apply it to achieve fat loss, preserve muscle, and enhance cognition. You'll learn: • How stable isotope tracer studies work and what they reveal about muscle protein synthesis (MPS). • The minimum protein per meal needed to trigger muscle growth and repair — and whether you can hit it with two meals a day. • The truth about intermittent fasting and muscle preservation — what happens to MPS in 2-meal and 1-meal-a-day patterns. • Why older adults and women over 40 face anabolic resistance and how EAAs (essential amino acids) can help overcome it. • What happens when you double your protein intake from 0.8 g/kg to 1.6 g/kg — and why distribution may matter less than total intake. • The surprising power of small doses of EAAs in muscle maintenance and cognitive support. • Why creatine is foundational for women, including new research showing benefits for brain health and sleep deprivation. • How to optimize body recomposition — burning fat while protecting lean mass — even during calorie restriction. • The difference between supplemental vs. replacement nutrition, and why EAAs work for older adults with low appetite. • The synergy of protein + resistance training + sleep + activity in driving sustainable fat loss. OneSkin is powered by the breakthrough peptide OS-01, the first ingredient proven to reduce skin's biological age. I use the OS-01 Face and Eye formulas daily—they've transformed my skin's smoothness, firmness, and glow. Visit oneskin.co/VANESSA and use code VANESSA for 15% off your first purchase Dr. Church also shares his own daily stack — including why he takes 20 g of creatine per day and combines it with EAAs for energy, cognition, and recovery — plus his favorite high-protein meals for busy days. If you've ever wondered how to burn fat efficiently while protecting every gram of muscle, this episode is packed with evidence-based takeaways you can implement right away. Mentioned in this Episode: • Puori Creatine + – clean, third-party-tested creatine monohydrate with taurine • Essential amino acids for older adults and women facing anabolic resistance • Stable isotope tracer studies — how we truly measure MPS • Protein targets: 1.6–2.4 g/kg depending on activity and energy restriction • Pre-sleep protein and its impact on overnight MPS and metabolic rate Get delicious high protein meal recipes! Connect with Vanessa on Instagram @ketogenicgirl Free High-Protein Keto Guide  Get 20% off on the Tone LUX Crystal Red Light Therapy Mask or the Tone Device breath ketone analyzer at https://ketogenicgirl.com with the code VANESSA Follow @optimalproteinpodcast on Instagram to see visuals and posts mentioned on this podcast. Link to join the Facebook group for the podcast The content provided in this podcast is for informational purposes only and should not be construed as medical advice. Consult with a healthcare professional before making significant changes to your diet or exercise regimen.

We're in what I like to call the Super Bowl of fundraising — that mad sprint to December 31st. Before you pour all your time and energy into your year-end campaign, I want to make sure you're not losing money through hidden leaks in your donor funnel. In this episode, I break down the four biggest leaks that cost nonprofits thousands every year — and how to fix them before the giving rush begins:1️⃣ Acquisition – why prospects might not even be paying attention to you.2️⃣ Conversion – how a confusing donation page can kill your momentum.3️⃣ Upgrade – the missed opportunities right under your nose.4️⃣ Retention – the biggest leak of them all.Plus, I'm sharing a free Holiday Giving Readiness Checklist to help you plug those leaks and set yourself up for a strong finish to the year.Important Links:Holiday Giving Readiness Checklist: https://go.rheawong.com/holidaygivingreadinesschecklist How to Train ChatGPT:  ⁠https://go.rheawong.com/annual-fundraising-plan-tracker1-3127-4300⁠ My Big Ask Gifts Program: ⁠https://go.rheawong.com/big-ask-gifts-program⁠ My Book, Get That Money Honey: ⁠https://go.rheawong.com/get-that-money-honey⁠ My Newsletter: ⁠https://www.rheawong.com/⁠

Most gym owners fixate on lowering churn — but what if the real growth driver isn't just retention, but how churn and acquisition work together?Welcome to Gym Marketing Made Simple, the show designed for boutique gym owners who want to grow their member base, boost revenue, and scale with clarity — all without getting lost in complicated marketing systems.Episode HighlightsThis episode breaks down the reality behind gym churn rates and what those numbers actually mean for long-term growth. The conversation explores why large-group training boutiques tend to experience higher churn, how market conditions affect retention, and why balancing churn reduction with strong client-acquisition strategies is the key to sustainable success.Key TakeawaysChurn rates in boutique gyms typically range from 3% to 5%, depending on the market and gym model.Large group training gyms often experience higher churn (4–5%), while professional coaching gyms maintain slightly lower churn (3–4%).A 5% churn rate equals about 20 months of average engagement—reducing it to 4% extends that to 25 months.The first year of membership is the most critical for churn prevention since habits and trust are still forming.Focusing only on churn can stall growth; acquisition strategies are equally vital.Paid marketing remains a major driver for predictable lead flow and consistent growth.Leadership and staff development help gym owners scale beyond the 125–150 member ceiling.Long-term success depends on aligning mentorship advice with the gym's current stage and goals.Episode Chapters00:00 Intro00:05 Churn Control and Market Dynamics02:26 Length of Engagement and Churn Reduction07:43 Balancing Churn Reduction and Client Acquisition08:44 Paid Advertising and Business Growth10:18 Scaling Beyond Initial Success14:52 Leadership Development and Business Expansion16:02 Mixed Messaging in the Gym Mentorship EcosystemCall to ActionIf this episode resonated, share it with a fellow gym owner who's navigating the same growth challenges. Follow Gym Marketing Made Simple for more discussions that keep your marketing clear, grounded, and growth-focused.Supporting Information

What happens when AI meets lifecycle marketing? In this special episode, we're bringing you a panel discussion from App Promotion Summit NYC 2025, featuring leaders from WHOOP, theCut, and Grohaus. They unpack how AI is transforming app engagement — from personalization at scale to the rise of 100,000-message permutations. You'll hear where AI makes a real impact, where it still stumbles, and what it takes to maintain brand voice when your intern is… ChatGPT.

Acquisition gets all the attention. Retention pays the bills.In this episode of Marketing Mindset, Jordan Narducci and Sebastian Williams unpack how DTC brands can move from chasing new customers to building loyalty that lasts.We dive into:

339: Retention on a Budget – 5 Smart Ways to Keep Your Best People (Rachel Platt)SUMMARYSpecial thanks to TowneBank for bringing these conversations to life and for their ongoing support of Your Path to Nonprofit Leadership and their commitment to strengthening nonprofit organizations. Learn more about how they can help you at TowneBank.com/NonprofitBanking.How can you retain your best people when your nonprofit doesn't have the budget for big raises or flashy perks? In episode 339 of Your Path to Nonprofit Leadership, Rachel Platt, Founder of PLATTinum Consulting in Washington, DC, shares five smart, low-cost strategies any organization can use to strengthen staff engagement and reduce turnover. Drawing from her extensive background in HR, organizational culture, and nonprofit management, Rachel outlines simple yet powerful tools to boost morale, productivity, and connection. From her Teaching Tuesdays and Focus Fridays concepts to new approaches for recognition, communication, and workload balance, she demonstrates how creative leaders can build trust and loyalty - without spending a dime.ABOUT RACHELRachel Platt brings more than 20 years of experience helping organizations and individuals achieve enduring success through strategic human resources leadership. Before founding PLATTinum Consulting in 2018, she served as a Chief Human Resources Officer, Vice President, and Regional Director across diverse industries - building a reputation for creating pragmatic, people-centered solutions to complex organizational challenges. Through PLATTinum Consulting, a certified Women's Business Enterprise (WBE), Rachel helps small and medium-sized nonprofits and businesses nationwide strengthen their people strategy. Her work focuses on employee engagement, leadership development, culture assessment and improvement, performance management, staff training, communications, talent acquisition, inclusion, and coaching.EPISODE TOPICS & RESOURCESStrong Ground by Brené BrownLearn more about PLATTinum Consulting at plattinumconsulting.comReady for your next leadership opportunity? Visit our partners at Armstrong McGuire & Associates at armstrongmcguire.comLearn more about the Mastermind Leadership Development Program – now accepting applications for all three 2026 cohorts at PMAnonprofit.com/mastermind