Welcome to the bonus episode of Punk Rock HR. I'm sitting down with Donald Knight II, chief people officer of Greenhouse Software. You may know Greenhouse Software for its focus on recruitment, onboarding, diversity, inclusion, equity and belonging. Donald is a new addition to the Greenhouse team. In our conversation, we discussed what it was like getting hired during the pandemic, the importance of including the company's mission in the hiring process and why retention's biggest issue is burnout. We also discuss what's next in HR and why we need employee allyship. Punk Rock HR is proudly underwritten by The Starr Conspiracy. The Starr Conspiracy is a B2B marketing agency for innovative brands creating the future of workplace solutions. For more information, head over to thestarrconspiracy.com. To read the full show notes for this episode, visit: https://laurieruettimann.com/hiring-retention-and-the-importance-of-employee-allyship
Brand Strategist & Business Growth Accelerator Karley Cunningham takes businesses from overcrowded, competitive spaces out into blue ocean territory where they can confidently stand out and thrive as brand leaders in their sector. Companies that want to be distinct in their marketplace retain Karley to sharpen their positioning and differentiation strategies to cut through the noise. Karley's international client-base benefits from accelerated growth, increased profit, and stability as her innovative Surefire Method™ provides them with a sure-fire strategy and toolkit that enables them to charge a premium, attract and retain ideal clients, develop a great company culture, and outpace their competitors. Having built three successful businesses, Karley knows what it takes to start, develop and lead a company that delivers results. Her entrepreneurial success story is featured in the awarded book: The Widest Net by Pamela Slim. In addition, she's a sought-after mentor and speaker for national and international business organizations and the host of The Made Possible Podcast. Believing deeply in the practice of givers gain, she is well-known and networked and rarely goes a day without making a referral or connection. As a former pro athlete, Karley is performance-driven. An avid mountain athlete, she is a two-time finisher of the BC Bike Race, a seven-day, 325 km mountain bike stage race, and is always looking out for her next trail running adventure. When not focusing on the business or expanding her network, she can be found somewhere in the mountains of the Pacific Northwest with her wife and dog in their 4×4. On this episode of Destination on the Left, I talk with Karley Cunningham about how branding can help a destination, attraction, or business in the tourism industry stand out from the crowd. Karley breaks creating your brand down into three simple sections — uncovering our fundamental beliefs, understanding the markets we serve, and showcasing our differentiators. What You Will Learn in this Episode: When Karly became interested in marketing and communications The importance of resonating with your audience How her background as a competitive athlete has impacted her career in branding Why a tighter box often enhances creativity The importance of inner reflection when drilling down into your brand story Why a 3-5 year time period helps you set an achievable strategic plan and vision What ‘the people become the place' means for destination marketers How your branding can help solve the retention and recruitment problem Creativity in Branding As creatives, we constantly push the boundaries, but when the boundaries shrink, we're forced to think more creatively than ever about the challenges we face. When defining their brand destinations, services, and businesses need to reflect on their ‘why' to pin down what makes them unique. Karley joins us on the podcast to discuss how to peel back the layers to understand what's different about your offering because amazing branding is about the nuances. She describes the process as going fishing — if you drop the line and then go deeper and deeper and deeper, you'll eventually hook on to something special. Authenticity in Your Brand Story Karley explores why it's essential to start from the inside out when developing your brand. She shares her insights on why it's all about being authentic as people when you're creating a company brand. Karley also discusses how she helps businesses who have moved away from their true purpose to pivot back to their axis and reinvigorate them. When your brand story comes from the inside out and is genuinely driven by your purpose, who you are, the things that resonate with you, and how you show up in the world, it creates an innate sense of alignment and power. Recruitment and Retention in the Travel Industry Recruiting and retaining employees is a huge struggle in the travel and tourism industry right now. Karley gives her perspective on whether the current staffing challenges relate to how valued and cared for people felt before the pandemic and how that relates to standing behind your brand values. On the show, we discuss how to solve the problem of recruitment and retention, and Karley gives her advice on how branding can help businesses in that regard. She shares how your brand ties into your promise to your staff in terms of supporting them in their everyday roles and challenging situations. Karley outlines why the key question in reframing the retention issues is, are you willing to deliver your staff the quality that you deliver your guests or service users? Resources: Website: https://www.bigboldbrand.com/ LinkedIn: https://www.linkedin.com/in/karleycunningham/ Twitter: https://twitter.com/BrandMaven Downloadable Surefire Audit: https://www.bigboldbrand.com/surefireaudit/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!: https://breaktheicemedia.com/rating-review/
Description: This week's podcast episode features a topic that has been an ongoing challenge for businesses across all industries - Recruiting and Retaining employees. Molly is joined by Kevin Nolan, CEO of Nolan Paining and Colleen Nolan, Director of Human Resources at Nolan Painting as they share how they have been working to combat this issue at their organization, brainstorming and grinding in the day to day to make sure they have the team to in place to fulfill the high demand of work that keeps the phones ringing. The discussion reveals how they have shifted perceptive, learned to welcome new ways of thought and agility in decision making, leaned into creativity, invested in their people, and continue to go after the long game by focusing on bringing young people into the trades. They have finally found success in increasing their FOS numbers over the last few months and while they know they've tapped into a strategy that is working, they also realize the need to stay on their toes - since nothing is a constant in this environment!
an SELTODAY.ORG presentation TEACHER WELLNESS AND WELL BEING Dr. Ilana Nankin , creator of BREATHE FOR CHANGE is our guest; all about Yoga, SEL and how Dr. Nankin works for educator wellness. Visit ace-ed.org, SELtoday.org and teacher-retention.com to see all our work PLUS We're excited to be working on the inaugural Excellence in Equity Awards, which will help us spotlight and celebrate high-impact work across K-12 education.Head to ace-ed.org/awards to find all the information and nominate before June 30! Email firstname.lastname@example.org with questions
Taking on a leadership role can sometimes bring responsibilities and issues that you may have not previously thought about before. What if a great amount of these issues could be solved if you understood just one idea? That's what today's guest is here to share with all of us. Esther Weinberg is a business growth accelerator that equips executives in high growth industries to create big pivots, big impact, and big returns. As the founder and Chief Leadership Development Officer of The Ready Zone, she powerfully fast tracks an organization's progress by focusing on the six zone performance indicators that are necessary for growth. Esther's innovative strategies have assisted clients to grow, scale, and thrive in the best of times, and also in the worst. Esther has worked with companies like Netflix, NBC universal, Microsoft, ESPN, Warner Bros discovery, CNN, Dreamworks Animation, Adobe, Disney, IMAX and national geographic.In this episode, Esther takes a deep dive into the problem that she has seen over and over again in multiple companies- communication, trust, and respect. A lot of us may think we are already great communicators and don't need help in this area, but taking on a leadership role involves a level of communication that many people are not aware of. As humans, we are “meaning making machines,” as Esther and Eric discuss in this episode, and we are always wanting to extract meaning out of everything we encounter. Being aware of this and taking responsibility for our actions and words, is the first step to creating an environment where psychological safety exists, and that is the key to a thriving company culture. Key highlights:Intro to Esther WeinbergHow she came up with “The Ready Zone”Her background in Disney and why she leftWhy she lost respect for her bossThe meaning of “We are meaning making machines.”Esther's framework for taking a different kind of action that can lead to a different resultThe most common mistake leaders makeShould all companies be bringing everyone back to the office?How do we focus on trust, respect, and safety?Retention is a massive issueEric's framework for the subconscious mindHow can leaders develop more trust?What to do if you feel you don't have time to implement all the zones?The one thing you can do as a leader that could solve 50% of issuesMove from a boss to curiosity pilotWhy is dignity important and how can leaders help people feel like they have dignity?Psychology safety is everything- and if leaders can provide that, that's where dignity comes inCreating an environment of human dignityWe can't control the meaning someone makes of something, but we can take responsibility once we know about it and heighten our awareness to create an environment where it existsConnect with Esther:Website: thereadyzone.comConnect with Eric:Be sure to connect with us in our Lead Sell Grow – The Human Experience Tribe Facebook groupPick up your copy of B2B Sales Secrets HereLearn more about our services: www.TheGoalGuide.comImprove your sales and stay connected – Free Gifts Here https://shor.by/TheGoalGuide
Want to know how you can both save time and boost revenue at your boutique fitness studio?Yes, for real. It's absolutely possible in the wonderful world of automation.In this episode, listen to an interview with Brandbot rep, Shamir Cohen. She's got the full scoop on everything you need to know to integrate tools that will:
Hello, and welcome to Beauty and the Biz where we talk about the business and marketing side of plastic surgery and how "Smarketing" attracts the best patients. I'm your host, Catherine Maley, author of Your Aesthetic Practice – What your patients, are saying as well as consultant to plastic surgeons, to get them more patients and more profits. Now, today's episode is called “Smarketing Attracts the Best Patients”. Have you noticed how your attention webs and flows depending on what's going on in your life? For example, you're thinking about buying a specific car and you see that car on the road, on the internet and everywhere you turn? It's the same thing with cosmetic rejuvenation. When consumers are thinking about making a change, they suddenly notice advertising, marketing and messaging around it they never noticed before. That's where Smarketing comes in. In this week's Beauty and the Biz Podcast, I talk about how to use Smarketing to save a lot of money while attracting much better patients from your efforts. Enjoy!
Jeremy Reymer, CEO & Founder of DriverReach, chats with Jay Wommack, founder and CEO of Vertical Alliance Group. Remember you can submit any questions or comments, including those which may appear on upcoming Deeper Dive segments - at email@example.com. And don't forget to rate and review Taking the Hire Road on whatever platform you listen on!With more than 60 years of experience in logistics innovation, Dunavant is a family-owned business that has the knowledge to ensure global and domestic shipping practices are efficient and effective. Dunavant generates supply chain proficiency with outstanding, attentive, and expedient customer service. For more information, visit Dunavant.com.Follow Taking The Hire Road on Apple PodcastsFollow Taking The Hire Road on SpotifyMore FreightWaves Podcasts
Jeremy Reymer, CEO & Founder of DriverReach, chats with Jay Wommack, founder and CEO of Vertical Alliance Group. Remember you can submit any questions or comments, including those which may appear on upcoming Deeper Dive segments - at firstname.lastname@example.org. And don't forget to rate and review Taking the Hire Road on whatever platform you listen on!Follow Taking The Hire Road on Apple PodcastsFollow Taking The Hire Road on SpotifyMore FreightWaves Podcasts
On today's episode, host Sandy Webster digs in with Greg Johnson, MS, CSCS, owner of Varimax Fitness in Sacramento, CA. His company's client retention rate of 85-95% would be impressive during normal times, but during pandemic when so many pros have struggled with basic survival, it's an incredibly significant stat. Today, we'll find out how he does it and also learn more about his upcoming IDEA World session. Greg is owner of Varimax Fitness in Sacramento. With more than more than 20 certifications and specialty qualifications, Greg's "never stop learning" philosophy is crystal clear. In the past decade, Greg has also become a savvy fitness entrepreneur. He sees 60-80 clients a week in a private or semi-private setting. He applies his Master's degree in kinesiology on performance enhancement and injury prevention for all. Connect with Greg Johnson, MS LinkedIn: @Greg Johnson FB: @Greg Johnson, MS, CSCS IG: @varimaxfit, @gjohnsonfit Website: varimaxfitness.com Connect with Sandy Webster FB: Sandy Todd Webster IG: sandytoddwebster LI: Sandy Todd Webster TW: @fitnesseditor Sign up for Greg Johnson's Workshop at IDEA World: https://www.ideafit.com/session/602-body-prep-for-power-strength-and-heavy-lifts/?sourcecode=podcast_link&trackingcode=pod_ifps-s3-ep17_campaign=pod_ifps-s3-ep17_2022_june&utm_content=johnson (602 Body Prep For Power, Strength and Heavy Lifts) IDEAfit Inspired Service: 888.999.4332, ext. 7 We will be back in person for https://www.ideafit.com/fitness-conferences/2022-idea-world/?sourcecode=podcast_link&trackingcode=pod_ifps-s3-ep17_campaign=pod_ifps-s3-ep17_2022_june&utm_content=johnson (2022 IDEA World Convention) July 20-24, in Las Vegas. Join us and experience the unique, high energy festival of fitness that only IDEA World can deliver. For more information, go to https://www.ideafit.com/fitness-conferences/2022-idea-world/?sourcecode=podcast_link&trackingcode=pod_ifps-s3-ep17_campaign=pod_ifps-s3-ep17_2022_june&utm_content=johnson (ideafit.com/fitness-conferences/2022-idea-world/). Enjoying our content? Than become an https://www.ideafit.com/ideafit-plus/?sourcecode=podcast_link&trackingcode=pod_ifps-s3-ep17_campaign=pod_ifps-s3-ep17_2022_june&utm_content=johnson (IDEAfit+ member) and receive our award-winning IDEA Fitness Journal, the gold-standard publication of the fitness industry. IDEAfit+ members also enjoy: Unlimited CECs Discounted health and liability insurance Digital publications that focus on current challenges, nutrition and behavior change, and the latest insider fitness trends Ungated access to over 15,000 fact-based articles from our award-winning editorial team Access to deals and discounts from IDEA's trusted partners. IDEAfit PRO SHOW is hosted by Sandy Todd Webster, Editor in Chief, IDEA Publications, https://www.ideafit.com/ideafit-plus?sourcecode=podcast_link&trackingcode=pod_ifps-s3-ep17_campaign=pod_ifps-s3-ep17_2022_june&utm_content=johnson (ideafit.com); executive produced by Jordan Leeds; produced and engineered by Michael Hilding. Copyright 2022 by Outside Interactive, Inc. All rights reserved. IDEA Health & Fitness Association is the world's leading organization of fitness and wellness professionals and has been for 40 years. We deliver world-class content and continuing education to fitness professionals, business owners and allied health professionals via our publications, including the award-winning Fitness Journal; our fitness, business and nutrition conferences; and hundreds of streaming videos and online courses available on https://www.ideafit.com/ideafit-plus?sourcecode=podcast_link&trackingcode=pod_ifps-s3-ep17_campaign=pod_ifps-s3-ep17_2022_june&utm_content=johnson (ideafit.com). Additionally, with IDEA FitnessConnect, we host the largest national
For a better blade and sleek looks, choose Liong Mah Design. More details at https://liongmah.com/product/model-18-marble-carbon-fiber-inlay (https://liongmah.com/product/model-18-marble-carbon-fiber-inlay)
An interview with outspoken Roy Craigen of Transcom Fleet Services. Transcom develops unique programs aimed at improving trucking operations across North America by shifting culture, attitude, and ultimately performance. Roy has advice for recruiters, fleets and truck driving schools. Where would you prefer to spend your money? Making payments on a parked truck or on recruiting and training a qualified driver to drive it?
In the last of our miniseries with Taylor Scott, we break apart the fundamentals of what the hospitality industry needs to start, stop, and continue doing to improve staff retention. We are at an inflection point with the staff experience in our industry where staff have different expectations about what their employers should prioritize to support them. Taylor walks us through realistic steps on how to identify what your staff truly need, and how to put your strategies into action. Take a listen and learn how to improve the experience and culture among your teams. You can also check out his book, Lead with Hospitality, if you want to dive head first into improving your life as a hotelier.
This episode is about retaining and maintaining customers no matter what time of the year it may be. Retention is an important part of building residual income in your business. Listen and prepare to maintain customer trust throughout all enrollment periods. Don't let them slip away. Erosion of customers diminishes the residual income you will receive. Faye 407.340.6282 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/faye-horton/message
Interview with Aldo Fafaj, MD, author of Effect of Intraoperative Urinary Catheter Use on Postoperative Urinary Retention After Laparoscopic Inguinal Hernia Repair: A Randomized Clinical Trial.Hosted by Amalia Cochran, MD.
Interview with Aldo Fafaj, MD, author of Effect of Intraoperative Urinary Catheter Use on Postoperative Urinary Retention After Laparoscopic Inguinal Hernia Repair: A Randomized Clinical Trial.Hosted by Amalia Cochran, MD.
Welcome to this week's episode of Educated Artistry! If you are a lash artist I can confidently say at one point of your career you have probably struggled with lash retention. Maybe you're struggling currently. I have been there and so has my guest. Today I am joined by Emily of @lashed_withemily and she is a retention expert. She wasn't always a retention pro but over the last 2 years she built a happier higher paying client base with longer lasting retention, and now helps other lash artists do the same. I actually connected with Emily on Tik Tok first and could see her passion for educating other lash artists and improving their retention skills so I invited her to come on and talk about all things retention. Today we are going to talk about our tips for good lash retention and how retention can make or break your lash business. Lash mentoring https://docs.google.com/forms/d/1UQe_Rt0a7uYoWDAUmqCB1M7DkXgb0pHNpSn0xDvRQBE/viewform?edit_requested=true Retention fix wait list - online retention course https://fantastic-speaker-9422.ck.page/aa542efcb9 Follow Emily on Tiktok https://vm.tiktok.com/ZMLngfUqC/ Follow Emily on Instagram https://www.instagram.com/lashed_withemily/saved/
In this episode, we sit down with Erica Pauly - founder and owner of Track That Advisor. Erica is all about metrics and what advisors could and should be tracking from a metrics perspective. We dive into what metrics make sense to track, how to get started on your baselines, and how much time it should take to measure consistently. Learn more on: https://trackthatadvisor.com/
Retention Tips -Panel Discussion This is part two from episode 803 where we flip things over and talk about how the good companies are retaining drivers. We talked about recruiting in the last episode, but more importantly how are you keeping the drivers you have. Get sone great tips here. You can learn more about the Hamilton Niagara Fleet Safety Council at www.hamiltonniagarafleetsafetycouncil.com This episode is sponsored by Bison Transport with many opportunities for truck drivers in their fleet across Canada. Bison recognizes the increasing demands that face today's professional cross-border Driver and Bison is making a major investment to reflect this! Bison is pleased to announce an industry leading pay package for our cross-border Drivers and Owner Operators. Our U.S. Premiums have increased by $0.10/mile for Long Haul Cross-Border Drivers and Owner Operators. You can learn more about Bison and the opportunities available at www.bisondriving.com or call 1-800-527-5781 @BisonTransport #bisontransport This episode is also sponsored by Ontario Truck Driving School has a number of courses to help you be successful when starting a career in transportation from heavy equipment to over the road trucking. You can learn more about starting your career at www.otds.com About the Show LISTEN TO THE PODCAST- The show is available at www.theleadpedalpodcast.com , ITunes, Stitcher, Spotify, Tunein, iHeartradio, SoundCloud, and other popular podcast platforms. Thanks for listening JOIN THE LEAD PEDAL PODCAST FAN CLUB www.TheLeadPedalPodcastFanClub.com LISTEN TO LEAD PEDAL RADIO at www.LeadPedalRadio.com The Lead Pedal Podcast for Truck Drivers talks all things trucking for people in the transportation industry helping them improve their business and careers. Interviews with industry professionals and truck drivers, trucking information, and other features on the industry are meant to be helpful for truck drivers and those in transportation. The Lead Pedal Podcast for Truck Drivers has main episodes released every Monday, Wednesday, and Friday with bonus material on other days. You can learn more about the host and show on our website and make sure to SUBSCRIBE to the show on your favourite podcast platform. www.theleadpedalpodcast.com What does The Lead Pedal Podcast mean? The Lead (pronounced - Led) stands for acceleration or fast-track of your career or business. It is a play on words and we certainly are not here promoting speeding in the industry. We are hoping this information will help you become a professional driver faster than if you didn't know about many of these topics. Are you enjoying the show? If so we would appreciate you leaving us a rating and review on iTunes or on your favourite podcast platform. www.theleadpedalpodcast.com Join The Lead Pedal Podcast Fan Club where are loyal fans get first chance at specials, discounts on merchandise and much more.The club is free to join and you can learn more at www.theleadpedalpodcastfanclub.com
Straight out of the archives! Most of my live presentations are reserved for Patreon Subscribers, but I felt so strongly about the ideas in this presentation, I decided to air it out for everybody. It is my belief that when we talk about building choral programs, or any program for that matter, we do WAY … Continue reading "Episode 107: Retention Matters MORE than Recruitment"
Today on the show we have Trey Hoffman, VP of Customer Experience at Fleetio. In this episode, Trey shares insights into their monthly churn insights meeting, and the key KPIs shared during this meeting. We then discussed why SMB-focused Customer Success reps are called SMB Analysts, and how Fleetio's Customer Success service differs between their customer segments.As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly at Andrew@churn.fm. Don't forget to follow us on Twitter.
Wrapping up - The Wave series and tonight we cover customer appreciation/ retention + follow ups. WHICH ARE ALL GAME CHANGERS lets just say that. You're gonna want to write some of these down because whether you are in our industry specifically you will have so many take aways that you can truly apply to any business or product line you have your hands on with some creativity. Rianne sends you away with 7 ideas to start using on your customers tomorrow! Remember YOU are your brand. This is YOUR business. YOUR customer service is a super important detail that can make or break you! YOU get to customize this experience for the people that choose you. Make it worth it. Make it different that they are buying thru self checkout at target. @kaycroley @riannevangorden
Lately, we've seen posts on Instagram where a company is selling training that will help you get 8-week retention. Is that even possible? We felt this would be a good episode where we talked about what is realistic when it comes to lash retention. Most lash artists have their clients return every 2-3 weeks but can you really get them to come 8 weeks between fills? We answer that question and we get sidetracked during the talk and end up talking about what really is lash damage...so you get two talks for the price of one today. As always please reach out to us if you disagree with us or want to share another perspective...we love to hear from you and work through these ideas. ANNOUNCEMENTS: JOIN US AT IBS VEGAS ON JUNE 25, 2022! We are partnering with Shelby of Lash Boss Radio to host the LASH SOCIAL in Vegas during the IBS Vegas show! You don't want to miss the most amazing lash party of the summer! There will be a DJ, food, drinks, giveaways, photos ops, music, and an insane swag bag for the first 100 attendees. The party will be in the Sahara Blanca Penthouse...that's right...we are partying in a penthouse in Vegas! Here are the deets: DATE: JUNE 25, 2022 LOCATION: Blanca Penthouse at the Sahara Hotel ADDRESS: 2535 S Las Vegas Blvd, Las Vegas, NV 89109 TIME: 9pm-12am COST: $49 FUN FACT: Lenny Kravitz designed the suite himself. NOTE: We will have a host at the Blanca Tower elevators where you will be checked in and allowed up if you are on the guest list. WE HAVE LIMITED SPACE! GET YOUR TICKET TODAY! IF YOU DON'T HAVE A TICKET, YOU CAN'T GET IN. CLICK HERE TO GET YOUR TICKETS: https://bit.ly/3vQdGDK LASHCON 2022 TICKETS ARE ON SALE! GO TO www.thelashconference.com to get your tickets to get your ticket. You don't want to miss this business-changing event so mark your calendars. I have some bad news...VIP Tickets sold out in less than 24 hours! But I also have some good news...we still have our Standard Business Tickets that are $797. Plus we have payment plans that will help you make sure you can spread out your payments over months (this is more affordable than most national lash trainings). This year we have 4 upgrades you can purchase after you buy your Standard Business : - DAYone: Our one-day leadership and mastermind session - November 4th - Lash Booth Collective: An evening business course where you learn how to grow your business - November 4th - Lash Lab: 4 lash trainers teach 4 lash seminars that will change your lash game - November 5th - Salon Owner Breakfast: On Saturday we want to hang out and encourage our salon owner family - November 5th TUSSANEE'S LASH RETENTION AND STYLING COURSE Classes for the 2nd half of 2022 coming soon. Our classes are up for sale on our website: www.lashcastproductions.com Or go to our IG page and look for the link in the bio. If you can't make the class, we'll have a replay available.
If there's one thing we've learned from the Great Resignation, it's that business is in fact personal. Especially for employees. As companies look for ways to attract and retain talent during this time of labor shortage, they need to put a renewed focus on organizational culture and employee morale. On this episode of THRIVE, a Paychex Business Podcast, you'll hear from Dr. Ernest Baskin, Associate Professor of Food Marketing at St. Joe's University, as he talks with host Gene Marks about why businesses should focus on creating a positive company culture, the importance of treating your employees like family, why employers and managers should be in the trenches, and more. Topics include: 00:44 – The work of Dr. Ernest Baskin 02:55 – Finding and retaining talent: Is money the answer? 05:44 – A new breed of employees: all about incentives 06:46 – Retaining current employees 09:12 – The importance of building a culture 11:21 – Why managers should integrate with employees 15:35 – Implementing a feedback system 16:46 – Modeling your company culture 18:26 – Where to find employees Read more about the importance of company culture at www.paychex.com/articles/human-resources/why-culture-management-matters Find out how to build a culture for your remote team at www.paychex.com/articles/human-resources/how-to-build-culture-in-a-remote-team. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Are you struggling to create a simple strategy for your business? Then don't miss Felix Oberholzer-Gee, faculty member at Harvard Business School in the Strategy Unit, and author of the recent book on strategy: Better, Simpler Strategy, on this week's episode of The Melting Pot. In Felix's new book, he shows readers how to create value based strategy with their service or product. Not in the sense of making customers or employees happy, but in so much as - creating a product or service that delivers so much value, people are willing to pay more for it.The simple truth of the matter, says Felix, is that business and financial success boils down to imagination. Finding new ways to serve your customers or employees better will always yield better business results. But it's amazing how many businesses have forgotten this simple strategy in their quest to be successful. So, if you're overthinking your business strategy, or you think you have no place to think strategically, think again. To find out more, download and listen to this latest episode. Book recommendationsYoungme Moon - Different Madeleine Thien - Do Not Say We Have NothingOn today's podcast:Strategy is all about value creationApplying strategy to staff retentionYou can be high quality and low costThe discovery of complementsLinks:Book - Better, Simpler Strategy: A Value-Based Guide to Exceptional PerformanceTwitter – @fogathbsLinkedIn – Felix Oberholzer-GeeWebsite – Felix Oberholzer-Gee
Mobile home park owners and residents need each other. There are strong bonds when a community owner does the right things, but the resident has to do their part, too. In this Mobile Home Park Mastery podcast we're going to examine the relationship between park owners and customers and how to make it even better – even how to bring back from the brink the errant resident.
NC's education system and schools affect each and every one of us across our state. We have much work to ensure that our educators and students have what they need. And, many of the actions needed by our state are clear and common sense. Here to talk about this are the North Carolina 2021 and 2022 Burroughs Wellcome Fund Teachers of the Year and our first three NCCAT Prudential NC Beginning Teachers of the Year. Guests: Eugenia Floyd, 2021 North Carolina Teacher of the Year Leah Carper, 2022 North Carolina Teacher of the Year Leanne Rose, Mooresville Graded School District, Beginning Teacher of the year, 2019 Emilee Higdon, Macon County Schools, Beginning Teacher of the year, 2021 Xavier Adams, Orange County Schools, Beginning Teacher of the year, 2022
1st Talk Compliance features guest Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX, on the topic of “HIPAA and Beyond: Documentation Retention & Legal Holds.” Rachel joins our host, Catherine Short to review a multitude of laws, including HIPAA, requires certain types of documents be kept for a certain period of time. How does document retention play out for public companies subject to SOX and what should companies do in the event of a legal hold or a preservation request? This presentation addresses laws that are relevant to healthcare industry participants, as well as compliance suggestions, and steps to take when either a legal hold or a preservation request arrives.
Community-led growth is the new and booming growth strategy inspiring marketers of today. Enabling company-wide customer success is inSided, a customer success community platform that uses the power of community to measurably improve customer engagement. Head of Demand Generation, Brian Koffler reminds us of the importance of community-led growth and how they leverage their own solution to drive community growth and customer success.
A big season of concerts and festivals ahead after the pandemic pause but organisers say they're struggling to find and hold on to people to work at big events this month. Gavin speaks to Caroline Reidy, Managing Director of The HR Suite and Shane McLave, recruitment manager with Excel Recruitment.
15 Year Catch Up: We have some catching up to do as some fine listeners have sent in some audio and some kind words about your favorite boys, Jim and Them.Death And The Modern Blockbuster: With all of these legacy sequels and reunions of original characters from the past 40+ years, it's amazing that most of them are still alive! Who is the next to go and what will it mean to you?Who's To Blame?: Who is actually at fault for all of the bad Star Wars we have to deal with? Is it solely Kathleen Kennedy or is it more complicated than that? Also where is all of the E.T. 40th Anniversary Merch!?DON'T KNOW HOW TO FEEL!, MORALITY WISE!, BREAKING BAD!, FELINA!, RETENTION!, PODCASTS!, END OF EACH PARTS!, EVERY FRIDAY!, CUMMIES!, PATREON!, TAKE ME TO CHURCH!, NOAH!, ARNOFSKY!, SKIM AND THEM!, HANG!, CASINO!, CATCH UP!, 15 YEAR CELEBRATION!, EMAILS!, AUDIO!, PEEPAW!, WHAR!, TWFS!, ARCHIVES!, SLING BLADE!, PODCAST SCUM!, SWEAR EDIT!, #727 PART 1!, BACKGROUND MUSIC!, MONTAGE!, GRIM HARALD!, ICELAND!, CHINESE HIP HOP!, IN BEIJING!, WATCH THIS!, JURASSIC WORLD DOMINION!, LEGACY SEQUALS!, REQUELS!, SCREAM!, NEVE CAMPBELL!, NOT COMING BACK!, DEWEY!, BLOCKBUSTER!, FRANCHISES!, STAR WARS!, ROBIN WILLIAMS!, DEATHS!, CARRIE FISCHER!, HAN SOLO!, HARRISON FORD!, MARK HAMILL!, SPIDERVERSE!, LOU FERRIGNO!, CAVILL!, BATMAN!, BEN AFFLECK!, SNYDER CUT!, PAUL WALKER!, FAST AND FURIOUS!, DIGITAL PAUL WALKER!, STAN LEE!, BLACK PANTHER!, WAKANDA FOREVER!, T'CHALLA!, CHADWICK BOSEMAN!, M'BAKU!, HAROLD RAMIS!, GHOSTBUSTERS!, CG DEAD PEOPLE!, FLOODGATES!, THE RISE OF SKYWALKER!, HERO MOMENT!, DOC BROWN!, BACK TO THE FUTURE!, UNIVERSAL STUDIOS!, JURASSIC PARK!, DARTH VADER!, JAMES EARL JONES!, OBI-WAN KENOBI!, YOUNG LEIA!, BOBA FETT!, KATHLEEN KENNEDY!, JJ ABRAMS!, JOSH TRANK!, COLIN TREVORROW!, WHO'S TO BLAME!?, NOT SPECIAL!, REDEEM!, JON FAVREAU!, DAVE FILONI!, THE LAST JEDI!, RLM!, SUBVERT EXPECTATIONS!, E.T.!, 40TH ANNIVERSARY!, YOUTHS!, LADIES!, GODFATHER!, MARLON BRANDO!, DEAD BY DAWN!, JON WILLIAMS!, MICHAEL J FOX!, COREY FELDMAN!, GOONIES!, CHRISTOPHER LLOYD!, DEADITE!, BRUCE CAMPBELL!, RAY LIOTTA!, SAMUEL L JACKSON!, SPIKE LEE!, PULP FICTION!, NEW BOND!, COBRA KAI!You can find the videos from this episode at our Discord RIGHT HERE!
Hello, and welcome to Beauty and the Biz where we talk about the business and marketing side of plastic surgery and what to watch out for with new associates. I'm your host, Catherine Maley, author of Your Aesthetic Practice – What your patients, are saying as well as consultant to plastic surgeons, to get them more patients and more profits. Now, today's episode is called “What to Watch Out for with New Associates - with Michael Persky, MD”. When do you add an associate to your practice? Typically, it's when you have enough demand that you can't keep up so you bring someone on board who can pick up the slack. Other times, it's when you want to offer new procedures or you want to delegate certain procedures you don't care to do anymore. And then other times, it's when you are thinking about setting yourself up to have someone one else take over your practice so you can slow down or retire altogether. In this week's Beauty and the Biz Podcast, I talked about the options above with Michael Persky, MD, a cosmetic facial plastic surgeon in private practice in Encino, CA since 1985. Dr. Persky has experienced being the “new guy on the block” and joining a practice, then going out on his own, then adding an associate, then losing that associate and finding another one and then losing that one and now in search of another! It's never too early or too late to figure this out for yourself so listen in to Dr. Persky's pearls of wisdom. Visit Dr. Persky's website at: https://www.drpersky.com/ Enjoy!
This week Joel Hurd, one of co-producers of the podcast, talks with Dr. Jennifer Hawkinson, Associate Professor of Music Education at the University of Central Arkansas. Before joining UCA, Dr. Hawkinson spent 18 years in South Dakota as a music educator in several school districts, including one of the largest schools in the state, Sioux Falls Washington High School. She joined us at Amro Music as part of Amro University, a two-day gathering of college students and new music educators, where she gave a talk entitled Increasing Retention In Your Music Program. This conversation was recorded April 9, 2022
Chris Carver, Sourcer at Wayne Technologies, joins the latest episode of HR Work Break. Listen in as we discuss how sourcing can optimize the recruiting pipeline, how recruitment has changed in the last two years, and the future of talent acquisition.
• Ways to find Teresa "TJ" Barnes RN Hearing Loss Equality and Inclusion AdvocateTBarnes@HearCommunication.comwww.HearCommunication.comwww.LinkedIn.com/in/hearteresabarnesrnwww.facebook.com/teresabarnesrn or www.facebook.com/hearcommunication.comwww.amazon.com/Sound-Advice-into-Listening/dp/1982209577www.youtube.com/channel/UCQ9TLLKAu7ZxP8It21f0Ksw@teresabarnesrn• Captioning Services: email@example.com 801-201-6821 20+ years experience and the real dealOne Interpreting now owned by Sorenson Communication: https://oneinterpreting.comGlobal Alliance of Speech-to-Text: https://speechtotextcaptioning.org/Find-a-Captioning-Service-Provider this is a great resource to find Providers per Julia SteppCaption Pros: https://captionpros.net/ Can't say enough about Jen Schuck and her commitment to quality captioning per Julia Stepp• Resourceswww.hearcommunications.comwww.barnescommunicationsstrategies.comwww.arp.org/health/conditions-treatements/info-2022/work-hearing-loss.html.www.hearinglosslive.comhttps://www.lawinsider.com/dictionary/oral-interpreter-interpretinghttps://www.lawinsider.com/dictionary/oral-transliteration-interpreting
How do we inspire our individuals to perform in our organizations? A key factor that plays into this is how we design our teams and how we ensure the culture we create is human-centered, trusting, and stimulating for our staff. To help us discuss this topic more in depth is Jonathan Reynolds, CEO of Titus Talent Strategies. You can find show notes and more information by clicking here: https://bit.ly/3Q0NazN
This episode of the CFO Playbook features an interview with Leigh Ramsden, CFO at Trulioo, a leading global identity and business verification provider specializing in anti-money laundering and ‘know your customer' compliance. With over 15 years in senior level finance, Leigh is accomplished in the leadership of finance teams while implementing strategies and managing effective business processes to achieve corporate goals and maximize growth in high-volume environments.As CFO at Trulioo, Leigh has been an effective operational leader, providing financial and business strategy and direction to the organization. Throughout his career, he has excelled at building teams and successfully linking overall corporate goals to individual personal achievement. His previous experience includes financial leadership positions at Absolute Software, Deloitte, Radiant Communications, and PricewaterhouseCoopers.In this episode of the CFO Playbook, Leigh talks about what it takes to be a productive partner working alongside the CEO and the best ways to make that relationship work. He discusses the changes the pandemic has introduced to the finance world and stresses the impact that working from the office has on company culture. Leigh also explains the importance of being open to adopting new technologies to help advance the finance industry.Take The CFO Playbook Listener Survey to help us improve the show. You'll also be entered to win your choice of the latest iPad Pro or a Samsung Galaxy S7.--------Guest Quotes:“You really need to be the business partner for the CEO. So, the CEO is, you know, they've got obviously a really wide mandate. They need to be in control of the entire organization and in control of everything that's happening to the business. So what comes with that is a couple of things., like one is that they need to rely on someone almost absolutely when it comes to the numbers. So you have to know the numbers, you have to know how the business is working and they need to not worry about that at all. So that's a huge part of your role.”“It's really just taking stock of all of those things that need to happen. And then going through and stack ranking them on a priority basis, given your knowledge of what's happening in the business and what the demands are of the information that's being asked of you. And then just being really intellectually honest with yourself and being okay with not getting it all done overnight.”“A lot of people that come up through accounting or financial, you know, corporate finance or any of those streams, they're not necessarily data people. So having someone look at it or any tools that kind of bring together a lot of those disparate data sets into something that you can analyze and use for forecasting is probably a great investment to make on the technology side.”“Taking stock of your skillset and understanding where you need to make improvements or learn, and then figuring out a plan to make it happen is really important because no one is perfect in every area, everyone has areas of strength and weakness. So really having been thoughtful about making those improvements, making those learnings, or figuring out how you're going to kind of backfill some of those weaker areas is super important.”“Think about your ability to communicate. I think that's something that I try to think a lot about, knowing your audience and tailoring your messaging for your audience. I mean, a lot of financial professionals can understand the business and the underlying metrics and understanding all that's very complicated by its nature. And a lot of people have that ability to understand that, but the job is really around simplifying it in a way that people can understand. I mean that's where you can really add a lot of value.”--------Time Stamp Topics:01:16 Leigh's journey into finance02:38 Changes in the audit world03:24 Transitioning into industry04:18 First role as a CFO07:12 How the role of the CFO is changing08:58 Advice for upcoming CFOs11:41 Deciding on priorities19:36 Recruiting and retaining staff at Trulioo21:45 Importance of working from the office29:10 Finance impact on employee experience31:38 Final advice for upcoming CFOs--------Sponsor:This show is brought to you by Soldo, the brighter way to manage business spending and expenses. With Soldo, you can control every expense, track spend in real time, automate financial reporting, and then use those insights to fuel growth. Learn more at Soldo.com--------Links:Connect with Ross on LinkedInConnect with Leigh on LinkedInThe CFO Playbook Listener Survey
In this HRchat episode, we consider findings from a recent survey of HR leaders that suggests HR pros are jumping ship in record numbers.Bill's guest is Claire Schmidt, CEO and Founder of AllVoices, an employee feedback management platform that helps company leaders ask for, and act on, employee feedback of all kinds through a secure, truly anonymous communication channel. The platform provides real-time insights that help company leadership build and sustain healthy cultures.Prior to founding AllVoices, Claire served as Vice President of Technology and Innovation at Fox, the Senior Director of Giving at Thrive Market, as well as the Director of Programs at Thorn.Questions Include: What has to fundamentally change when it comes to reporting issues in the workplace?What are the main stages when it comes to reporting workplace issues and harassment?AllVoices recently released a report called HR and the Great Resignation: Who's Leaving, Hiring Outlook, and Strategies for Retention. The report surveyed HR leaders to better understand who's leaving their jobs and why, what their organizations are doing to increase engagement and retention, hiring outlooks and strategies, and how HR leaders themselves are shouldering this weight. Let's run through some of the findings:Tell us about the data sample. What were the demographics of those surveyed?48% of HR leaders have seen over 30% of their staff quit in the past year and 28% of employees are leaving because they've found a better offer. Just how competitive is it at the moment? How difficult is it to keep one's employees? $61,000 to $80,000 is how much the majority of HR leaders say it costs to replace an employee. Can you explain the business case for retaining existing talent v. hiring and onboarding new employees? 53% of HR leaders are burned out and 48% of HR leaders are looking for a new job! Why is it such a stressful time for HR pros or are we seeing the result of two long years of the HR leaders muddling through the pandemic? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.
Did you know that trauma can show up in the buying experience? Not just for you as the seller, but for the buyer? This is how some people have been taught to sell and although it works, it feels gross. If you are a heart-centered entrepreneur, you will want to tune into this episode where TaVona speaks candidly with Grace Edison, expert in sales about consent-based selling. This approach allows us to recognize previous/existing traumas and empowers us to serve our clients better. They also discuss how to ethically use waitlists and fast action in your selling, while taking care of and being sensitive to your clients. You do NOT want to miss this conversation! Shownotes 00:25 - Consulting for sales 07:49 - Thoughts on waitlists and fast action price 13:35 - Retention rate of fast action 16:33 - Trauma-informed sales 24:52 - Importance of consent based selling 28:55 - Care and sensitivity to clients Like what you hear? Find more from TaVona below:
On this episode of Eat, Sleep, Lash, Repeat, Master Trainer Mel sits down with 2/3 of the brains behind Locks Lash, Jess and Jaimee, to chat EVERYTHING lash quality, and how it can ultimately affect your retention. Get ready to get beauty-brain-blown! Subscribe to stay up to date!
It's almost impossible to glance at the business press these days without some kind of coverage on global talent shortages—and the consulting industry is feeling the pressure of these shortages particularly keenly. Is there anything consulting firms can do to increase retention, and halt the "great resignation" that's impacting them? To discuss the role of learning & development in consulting firms, Fiona Czerniawksa is joined by Nhlamu Dlomu, Global Head of People at KPMG.
This episode features an interview with Larry Emond, Senior Partner at Modern Executive Solutions. Over the past several years he built the world's largest network of big company CHROs, with nearly 1,000 globally. He has done over 350 meetings, mainly in-person, to discuss their challenges and opportunities.On today's episode, Larry discusses “the big four” of major CHRO challenges, the importance of one's boss, and how he is helping other people find success and fulfillment in their lives.--About LarryLarry Emond is Senior Partner at Modern Executive Solutions, a global executive search and advisory firm. He is an advisor and coach to several senior leaders, and especially CHROs of global companies. He also serves on the boards of several HR industry start-ups and early stage companies. He is a frequent speaker and workshop leader on a variety of topics including the Future of the Workforce, the Future of HR, the Future of Learning, DEI, HR Technology and Automation, Performance Management, and Leadership. Previously Mr. Emond was Managing Director, Global Leadership Advisory, at Gallup. Over the last several years at Gallup he built CHRO Roundtable, the largest organization in the world limited exclusively to big company CHROs, with nearly 1,000 members globally. About Modern Executive SolutionsModern is an innovative executive search and integrated advisory solutions firm helping organizations build sustainable and diverse leadership teams. Underpinned with exceptional intelligence and assessment capabilities, every aspect of the Modern recruitment process is customized for their clients with the simple goal of “meeting you where you are.” They are determined to set a new benchmark for the search industry while we also foster the next generation of talent through the support of charitable organizations.--“We better not completely take the human out of human resources because it comes out that the human in human resources is the thing that is most likely to make us seem valuable to people.” -Larry Emond--Show NotesThe Blueprint(1:29) Larry's background getting to know some of the world's biggest CHROs(3:16) What Larry sees as the major challenges facing CHROs today: HR technology & automation, issues of attraction, retention, and culture(7:46) How DE&I cuts across these major challenges(9:33) Characteristics of the world's biggest CHROs: intellectual depth, compassion, and the ability to listenThe Journey(12:22) Who's your boss? A friction point for CHROs(15:51) The challenges of hybrid working and the talent shortageThe Future(21:22) Having a handle on HR tech and putting the human back in HR(26:11) Larry's raison d'être: helping other people find success and fulfillment in their lives(28:50) Keeping order and balance in one's life(30:17) What has changed five years from now--SponsorThe Talent Blueprint is brought to you by Beamery. Beamery's Talent Lifecycle Management Platform makes it possible for companies to deliver more human talent experiences and unlock the skills and potential of their global workforce using industry leading AI. Learn more at beamery.com.--LinksConnect with Larry on LinkedInConnect with Sultan on LinkedIn
Today I'm joined by Evan Sohn. Evan is the Chairman and Chief Executive Officer of Recruiter.com, an on-demand recruiting platform that combines AI and video job-matching technology with the world's largest network of small and independent recruiters. He is a frequent contributor to CNBC and Yahoo! Finance and is the perfect person to talk to about all the changes that are taking place in the job market right now. I wanted to get him on the show to talk about what leaders need to be doing now to attract and retain the best employees post COVID. This was a fascinating discussion that every leader needs to hear. We're living in a time that is not “business as usual” so if you want to build the best team, you need to make changes to how you find and attract top talent. Evan helps us understand what we need to do. Recruiter.com ____ Order my latest bestselling book You Have the Watch: A Guided Journal to Become a Leader Worth Following Purchase my bestselling leadership book now All in the Same Boat - Lead Your Organization Like a Nuclear Submariner Visit our sponsor Bottom Gun Coffee Company use the discount code DEEP Become a leader worth following today with these powerful resources: Purchase my bestselling leadership book "I Have the Watch: Becoming a Leader Worth Following" use the discount code "DEEP" Subscribe to my leadership newsletter Follow Jon S Rennie on Twitter Follow Jon S Rennie on Instagram Follow Jon S Rennie on YouTube Follow Jon S Rennie on Substack The Experience of Leadership book Learn more about your ad choices. Visit megaphone.fm/adchoices
Hello, and welcome to Beauty and the Biz where we talk about the business and marketing side of plastic surgery and ask the question of "is your practice built to sell". I'm your host, Catherine Maley, author of Your Aesthetic Practice – What your patients, are saying as well as consultant to plastic surgeons, to get them more patients and more profits. Now, today's episode is called “Is Your Practice Built to Sell?”. Is your practice worth anything to anyone else who could be interested in buying it? Maybe. Maybe not. Some surgeons have given up on the notion of selling their practice for a hefty profit because they don't believe it's possible. But is that true? It's only true if you believe it. There's still time to change your mind on that and build your practice to be a sellable asset that you exit strategically. This week's Beauty and the Biz Podcast talks about what is needed for others to see your practice as an investment in their own future. Actually, it's more straight forward than you may think. Enjoy!
In this Metacast episode, Anil Das-Gupta and Matt Dion, join your host Maria Gillies to discuss: #1 Sony's Transmedia Announcements: Are we in the golden age for successful big screen adaptations of games?#2 When Does Consolidation Mania End: Why are game giants interested in being acquired? What does consolidation mean to the creativity of game development?#3 Some Players Don't Want Fair Matchmaking: Popular FPS players and content creators are asking for easy PvP lobbies so they can entertain with crushing wins. Should games optimize their matchmaking design for retention instead of near-perfect skill matching? We dive into Ethan Davison's ‘Video game developers want fair online games. Some players really don't.'If you would like us to discuss any other gaming-related topics, do reach out at firstname.lastname@example.org or email@example.com. We'd love to hear your general thoughts and feedback too! And as always, if you like the episode, you can help others find us by leaving a rating or review!Go premium with Naavik Pro to access an ever-growing library of deep exclusive research including f2p and blockchain game deconstructions, and market analysis. Use the promo code METACAST to save 10% on your first payment. TLDListen?: Episode summaryWatch the episode: YouTube video Join the discussion: Naavik DiscordRead more: Naavik DigestWatch more: YouTube channelGo premium: Naavik ProFollow us: Twitter | LinkedIn | Facebook | WebsiteSound design by Gavin Mc Cabe.
Companies are having a hard time keeping their younger employees these days. This is something that's been affecting today's podcast guest as well.Natacha Roussy is the Senior Manager of Talent & Projects at Groupe Dynamite. Her job is to recruit people, and lately it's been tough for the company to keep those new hires.Many companies have been struggling to meet the expectations of young employees, leaving them in a constant state of recruitment. It all comes down to one question: what can companies do to increase the satisfaction of their employees? Listen to this episode of The Frame of Mind Coaching™ Podcast to find out!https://www.frameofmindcoaching.com/podcastRead the episode's transcript here:https://www.buzzsprout.com/1252997/episodes/10705260Do you have a challenge you'd like to discuss? Let's talk! If you'd like to be on the show or have a private coaching session with me, please reach out:firstname.lastname@example.org
Over the last 10 days, we have seen unprecedented levels of layoffs from some of the biggest quick commerce providers in the world from Getir to GoPuff to Zapp and Gorillas. Today we dive into the world of quick commerce in emerging markets to uncover what is the same and what is different about the model in emerging markets. Usman Gul is the Founder & CEO @ Airlift, one of the fastest-growing quick commerce providers in the world with core operations in Pakistan. Airlift has raised over $100M in funding from First Round, Josh Buckley, Sam Altman, and 20VC. Ralf Wenzel is the Founder & CEO @ JOKR, a unique provider in the quick commerce market with their dual operations in both the US and LATAM. They are one of the only providers to operate in both emerging and developed economies. To date, JOKR has raised over $288M from Softbank, Balderton, GGV, and Kaszek to name a few. Aadit Palicha is the Founder & CEO @ Zepto, they have taken the Indian quick commerce market by storm since their early days in YC. To date, Aadit has raised over $360M with Zepto from YC, Lachy Groom, Breyer Capital, and Rocket Internet to name a few. In Today's Episode on Quick Commerce in Emerging Markets You Will Learn: 1.) Emerging Markets vs Developed Economies: Where is Quick Commerce Best? What are the single biggest benefits for quick commerce providers in emerging markets? What are the single biggest challenges of operating quick commerce companies in emerging markets as compared to developed economies? From a cost of goods and delivery perspective, what is the single biggest difference comparing operating in emerging markets? 2.) Warehouses, Picking and Delivery: The Economics Broken Down: What % of revenue does Zepto, Airlift and JOKR spend on average for new warehouses in mature markets? How does this change over time? How do they select warehouse locations? What % of revenue is picking costs for Zepto, Airlift and JOKR? What are some needle moving things that could reduce this picking cost? What % of revenue is delivery costs for Zepto, Airlift and JOKR? What levers can make this driver efficiency and delivery cost more efficient? What % of AOV does Airlift and Zepto charge for delivery? How does Zepto leverage power users to subsidise the delivery costs for newly acquired users? Why does JOKR not agree with charging delivery fees? How does charging delivery fees impact usage, frequency and AOV? 3.) Product Selection and Margins: Who Goods Have The Highest Margins? How do Zepto, Airlift and JOKR select the products they sell? How do the margins differ across different product categories? Why is fruit and vegetable the most important category for all three providers? What other metrics are heavily impacted by large spend on fruit and vegetable spend? 4.) AOV and Customer Spend: What is Good? What is the AOV for Airlift, JOKR and Zepto today? How do new markets compare to more mature markets? What are the drivers of the increase? Why does Zepto not believe that AOV is the right metric to be tracking? Why is gross profit per order the right metric to be tracking? 5.) Additional Business Models: Advertising: How much revenue does JOKR, Airlift and Zepto make from advertising revenue today? What can be done to increase this? How have JOKR been able to scale advertising revenue in such a short space of time? What has worked? What has not worked? How important is advertising revenue to the future sustainability of the business model?
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