Podcasts about managers

Your hosts Mark Anderson, Sharon Cowan CBSE, and Ed Selkow dive into operational efficiency and process improvement in this episode of Polishing Profits.If you think standard operating procedures (SOPs) are only for big companies, think again. Whether you're a solo operator or managing 100 people, clear, documented workflows are the backbone of quality, consistency, and growth.From onboarding and training to inspections and customer follow-ups, SOPs are what keep your company out of the horror stories - and off the client chopping block.

In this episode, YS Chi speaks with Rose Thomson, RELX chief human resources officer, to explore the RELX business culture.  They unpack the elements underpinning the culture that unites our teams, making customer centricity, continuous improvement and innovation possible.This is a fascinating discussion at the intersection of purpose, strategy and values. A 'must-listen' episode for anyone looking to understand RELX and how culture drives performance at all levels of the organisation.   A video version of this episode is available at https://youtu.be/R4bt8WBUtqk

Join our champion program: mark@themomentumcompany.comAttend a Thriving Leader event: https://www.themomentumcompany.com/thrivingleader2025Instagram: @the.momentum.companyLinkedIn: /momentum-companyTired of carrying the leadership load alone? Here's the exact 5-step framework to develop leaders who will rise up alongside you and stop making you feel like you're dragging everyone forward.Are you exhausted from being the only one driving change in your organization? Feeling like you're constantly pulling people along instead of having true partners in leadership? You're not alone. In this game-changing Intentional Agribusiness Leader episode, Mark, Christine, and John reveal the proven framework for identifying and developing the right people into leaders who will champion your mission WITH you - not just work FOR you.WHAT TRUE LEADER DEVELOPERS DO DIFFERENTLYStop These Leadership Mistakes:● Investing equal time in everyone instead of identifying high-potential candidates ● Promoting based on tenure or who complains the loudest ● Using only financial incentives to drive behavior change ● Operating without a proven, repeatable development process ● Leading from the ivory tower instead of sweating with your teamStart These Leader-Building Behaviors:● Filtering for loyalty, values alignment, and growth mindset before heavy investment ● Creating a deliberate, decisive leadership identity that people can trust ● Implementing proven development processes (babysitting → referee → coaching → partnership) ● Edifying your team publicly and making them feel seen in their roles ● Getting in the trenches enough to build unbreakeable bonds through shared challengesTIMESTAMPS:● 0:00 - The Leadership Loneliness Problem ● 1:16 - Who Should You Actually Invest In? ● 3:47 - The Loyalty Test: Are They Ride or Die? ● 7:40 - Why Most Leader Development Fails ● 12:27 - The 5-Step Leader Development Framework ● 13:36 - Step 1: Decide What Kind of Leader You Are (Deliberate, Decisive, Divine) ● 20:08 - Step 2: Know Your Process (From Spoon-Feeding to Partnership) ● 24:36 - Step 3: Edify Your Team (Make Them Feel Seen) ● 27:18 - Step 4: Sweat With Them (Get in the Trenches Together) ● 32:45 - Step 5: Incentivize the Right Behaviors (Show Me Your Incentives)FOR:✓ Leaders feeling isolated and carrying too much weight alone ✓ Managers who want to develop their high-potential people effectively✓ Anyone tired of promoting the wrong people for the wrong reasons ✓ Business owners ready to build a multiplication model, not just addition ✓ Leaders who want partners in the mission, not just employees doing tasksDECISION POINT:Stop trying to develop everyone equally. Start identifying your champions and pour into them intentionally.This Week's Challenge: Audit your current team using the loyalty, values alignment, and growth mindset filters. Identify your top 2-3 champions and create a specific development plan for each.If you're ready to stop carrying the load alone and want support building a thriving leader culture, email mark@themomentumcompany.com about our Local Champion Program.

SLU/Chaifetz School of Business Professor Jerome Katz weighs-in with Megan Lynch on the latest trend, where middle-managers are being forced out of work.

The managers of Te Pūkenga and Nelson's mayor have warned MPs about what will follow the break up of the mega institute. Education correspondent John Gerritsen reports.

In this episode, we're joined by Alex Husner AND Chad Blankenship to talk all things growth, marketing vs ops, revenue, pricing, brand building, consulting services for VRMs and a LOT more!Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'ConnellChad BlankenshipAlex HusnerAlex & Annie PodcastDirectly Alex

A global economic crisis is dragging down sales.Departments are working in silos and leaders at all levels are arguing about priorities. Managers are too busy to coach their teams.You might think this describes your organization today—and it was the exact situation Toyota faced nearly 50 years ago.This challenge sparked one of the most ambitious and influential—and least known outside Japan—leadership development programs in Toyota's history: the Kanri Nouryoku Program, or Kan-Pro for short. “Kanri” meaning management, and “Nouryoku” meaning capability.Kan-Pro helped establish the people-centered learning culture Toyota is famous for today and embedded A3 thinking as a foundational process for problem-solving, communication, and leadership development.I invited Isao Yoshino—a 40-year Toyota leader who was one of the key team members who helped create and lead the program—to share his experience in two pivotal moments in Toyota's evolution and how he learned to lead cultural leadership transformation from a place of influence, not authority. Join me and Mr. Yoshino—also the subject of my Shingo-award winning book Learning to Lead, Leading to Learn — as we celebrate its 5-year anniversary this month!YOU'LL LEARN:The problem Toyota was trying to solve—and how Kan-Pro emerged as the countermeasureThe leadership styles of Masao Nemoto vs. Taiichi Ohno—and how both shaped Toyota's culture through the development of Toyota Way management culture and the Toyota Production System How Mr. Yoshino learned to coach and develop more senior executives as a mid-level internal change leaderThe process that established A3 thinking as the standard for leadership development, communication, and problem-solving across ToyotaCritical leadership behaviors that led to Toyota's success—which have come to be known as “lean management”Stay tuned for Episode 50 where Mr. Yoshino shares his major assignment to “change the culture”—how he and his team, including Lean Global Network Chairman John Shook, led the training and transformation of frontline American leaders at NUMMI, the GM–Toyota joint venture in the 1980s.ABOUT MY GUEST:Isao Yoshino, worked at Toyota Motor Corporation for over 40 years—from the late 1960s to the early 2000s—and played an important role in the development of Toyota's people-centered learning culture it's now famous for. He was a key part of Kan-Pro senior leadership development program, which embedded A3 thinking as the process for problem-solving, communication, and leadership development across the organization—and has deep expertise in the practice of hoshin-kanri—Toyota's strategy deployment process.IMPORTANT LINKS:Full episode show notes: ChainOfLearning.com/47My website with resources and ways to work with me KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about the Japan Leadership Experience: kbjanderson.com/japantrip My book featuring lessons from Isao Yoshino's 40 years of Toyota Leadership: LearningToLeadLeadingToLearn.comTIMESTAMPS FOR THIS EPISODE:03:51 The leadership shift behind the Toyota Way towards a people centered approach06:03 How Taiichi Ohno shaped the Toyota Production System and Masao Nemoto shaped Toyota Way style leadership07:41 Closing Toyota's leadership gap and how Kan-Pro emerged as a countermeasure12:41 Why committed top-down leadership ownership is essential to creating organizational culture14:46 How seriousness and patience sets Toyota apart15:17 Why Toyota created Kan-Pro to 're-tighten the belt' on leadership capabilities and why they need to refocus on leadership capabilities every generation18:55 The leader's role in setting direction and providing support to their people 20:40 The mindset shift in top management to not to fake it21:17 Mr. Yoshino's experience coaching senior leaders through hands-on A3 learning25:38 Key influence skills Mr. Yoshino learned from great Toyota managers28:12 The importance of respect by senior leaders even when there's resistance to change28:58 Being a Yes-Minded Persuader – a key KATALYST™ Chang Leader competency –  in bringing leaders along in change 31:25 Lessons from coaching senior leaders using A3 thinking during Kan-Pro35:45 The positive shift when leaders prepare the A3 themselves37:48 Importance of handwritten A3s to senior executives41:13 The significance of a leader stamping their hanko on an A3 document43:35 Why an A3 at Toyota is different compared to most companies45:16 Mr. Yoshino's highlights in participating in Katie's Japan Leadership Experience lean management tours 48:29 Leading change involves empathy, patience, and helping others change themselves48:50 Questions to reflect on as a change agent in your organization Apply for the Nov 2025 Japan Leadership Experience https://kbjanderson.com/japantrip/ 

Je t'ai préparé une série d'email pour ton onboarding de management où je te partage mes meilleurs conseils pour ta prise de poste. Clique ici pour la recevoir : https://www.formactions.outilsdumanager.com/inscription-mailstart1Je te donnerai les fondamentaux pour ne pas ruiner ta carrière en ratant ta prise de poste. Tu verras à quel point cela peut faire une énorme différence en quelques semaines.***Découvre ce que nous avons créé pour t'aider à aller plus loin :Des formactions pratiques et concrètes pour manager efficacement, quel que soit ton rôle ou ton secteur.Une communauté unique en ligne, le CIEL, où dirigeants et cadres dirigeants, s'entraident pour réussir ensemble.L'offre exclusive du moment pour t'aider à passer à l'action dès aujourd'hui.Clique ici pour explorer le catalogue ODM : https://www.formactions.outilsdumanager.com/cataloguecomplet***

Bienvenue sur Happy Work Express, le podcast quotidien qui vous livre des chiffres étonnants et des anecdotes sur le monde du travail en quelques minutes. Happy Work Express est une version quotidienne et plus courte de Happy Work, le podcast francophone audio le plus écouté sur le bien-être au travail et le management bienveillant.Que vous soyez salarié, manager ou à la tête d'une entreprise, Happy Work Express vous apporte chaque jour des informations pertinentes et surprenantes pour éclairer votre journée de travail.Chaque épisode vous offre un regard neuf sur des statistiques clés, des tendances actuelles et des faits insolites qui façonnent le monde professionnel. Être manager ou managé, ce n'est pas toujours simple... mais ces chiffres vous montreront que vous n'êtes pas seul.e.s.devenir un meilleur manager ou un meilleur managé... c'est parfois simple comme un chiffre ;-)Abonnez-vous dès maintenant et enrichissez votre quotidien avec Happy Work Express !Si vous êtes sur Apple Podcast... n'oubliez surtout pas de mettre une étoile à Happy Work#management #carrièreSoutenez ce podcast http://supporter.acast.com/happy-work. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

TOWNSQUARE  WALKS AWAY…AGAIN…(10:44)FOX TELEVISION DUPLICATES WHAT RADIO HAS BEEN DOING…(4:50)PAUL HARVEY - FROM HIS GRAVE - THE REST OF THE STORY.(10:33)REEL RADIO FOR GEEKS IS BACK! (17:34)WELCOME TO our podcast focused on radio TV and OCCASIONALLY digital.   We  welcome you to the Wednesday  July 9th  Episode of Media Insultant…Media Insultant is produced each Wednesday as Jackson Dell Weaver & Keith Samuels offer comments, ideas and sometimes snarky comments about the current media landscape. They focus on radio and TV primarily - but also any media that is relevent or beneficial to media sales and management. Videos are under the Media Insultant Showcase on Vimeo. Comments are always welcome at jackson@intownmedia.com Thanks for listening!

On this episode of Best Ever CRE, Joe Cornwell interviews Jennifer Ruelens, founder of One Focus Property Management and Hold It With Jen PM, a property management company based in North Central Pennsylvania. Jennifer shares her journey from leasing agent to managing over 700 doors, and explains why she's passionate about elevating property management standards—especially in rural markets underserved by traditional professionals. She and Joe dig into the common pitfalls of property managers, the challenges of scaling a PM business, and how good management bridges the gap between tenant needs and investor returns. Jennifer also offers actionable advice for investors looking to vet and hire reliable property managers in unfamiliar markets. Learn more about your ad choices. Visit megaphone.fm/adchoices

Feedback from Jeff Hancher's story in Episode 94 of how a sales manager powerfully impacted his life compelled Mike to focus again on...The Life-Changing Impact of an Intentional Leader. After receiving so many stories from listeners about leaders who changed the trajectory of their lives, Mike shares a few of his own — highlighting the intentional investment others made in him that left a lasting impact — along with a reminder from Chapter 9 in his latest book: Managers (particularly sales managers) take up way more emotional and mental bandwidth in their people's hearts and minds than they typically realize or appreciate.    Mike concludes the episode with a few takeaways from recent conversations with senior sales leaders in tech and SaaS companies — most notably that the days of “Fantasy Land” sales management are over, and that both managers and sales reps need to stop looking longingly back to 2021 and 2022 wishing things were easier. Those days are over (and have been for a while), and it is past due time to replace fantasizing with a focus on the fundamentals.     RESOURCES MENTIONED IN THIS EPISODE:   Episode 95 with Jeff Hancher    Firm Feedback in a Fragile World  (now a National Bestseller!)

I always enjoy having the opportunity to speak with business professionals and leaders. Fidel Guzman not only is such a professional, but he also works in the corporate training arena teaching his company's employees and leaders about leadership and continuous improvement. Fidel comes by his talents honestly. He grew up in an environment where he needed to learn and grow. He secured a Bachelor's degree and an MBA both from Northeastern Illinois University where he graduated Summa Cum Laude. Fidel started out wanting to be a kindergarten teacher, but he ended up taking a different road. He went to work for a company where he helped people progress within various industries. The company he worked for was bought by ION Group in Chicago, IL. Fidel flourished and became the Manager of Internal Training for the company. Mr. Guzman is quite adaptable and can train people within the organization even though they may well have their own expertise in different industries. Fidel and I talk about everything from leadership, the future of corporate training and we even take time to explore how AI is and will become more a part of his work and the work we all do. When not working Fidel has various outside activities. His most loved efforts go, of course, into being part of a family. He also serves as Vice President of Education for Toastmasters International. He loves to be involved in Mixed Martial Arts. He keeps quite busy at a variety of activities and clearly loves the challenges he gets to address along the way. About the Guest: Fidel Guzman is a dynamic and enthusiastic Learning & Develoment professional with a proven track record in instructional design, project management, and training development. With a Master of Business Administration from Northeastern Illinois University, where he graduated Summa Cum Laude, Fidel has consistently demonstrated his commitment to excellence and continuous improvement. His extensive experience spans various industries, including finance, telecommunications, and fitness, showcasing his versatility and adaptability. Currently serving as the Manager of Internal Training at ION Group in Chicago, IL. Fidel and his small but mighty team facilitate onboarding programs and training initiatives for over 13,000 employees globally. He has experience developing comprehensive new hire onboarding curricula and career progression pathways for multiple departments, ensuring effective and innovative learning solutions. Fidel's leadership extends beyond his professional role, as he actively participates in numerous company committees focused on community volunteer events, work-life balance education, and diversity, equity, and inclusion. Fidel's passion for personal and professional development is evident in his certifications, including “Creating a Coaching Culture” from SHRM and “Coaching Skills for Leaders and Managers” from PMI. Fluent in both Spanish and English, he leverages his bilingual skills to connect with a diverse audience. Outside of his professional endeavors, Fidel enjoys podcasting, judo, triathlons, hiking, and poetry, reflecting his well-rounded and adventurous spirit. In addition to his professional achievements, Fidel has a strong commitment to volunteerism and community involvement. He is serving as the Vice President of Education for Toastmasters International and has been an MMA class instructor and coordinator at St. Bruno Elementary. His dedication to helping others is further demonstrated through his role as an academic tutor at Berwyn Public Library. Ways to connect with Fidel: (1) Fidel Guzman, MBA | LinkedIn New Podcast- The Hero in the Mirror on Spotify: https://open.spotify.com/episode/44xD76FcF5YFMNyuigFmBm?si=2so3OWJdQby6F91ZaY1AUg The Hero in the Mirror also on Youtube: (3) HerointheMirror - YouTube About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Greetings, everyone. I am Michael Hingson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet, and today we get to do the unexpected. And of course, what the unexpected is is anything that doesn't have anything to do with inclusion or diversity. So that's most things you know, in a lot of ways. Anyway, our guest today is Fidel, and am I pronouncing it right? Guzman, yes, you got it. Oh, my goodness. Comes from listening to Guzman's who play baseball. Okay, I'll take that. That's a way. So Fidel reached out to me some time ago. We're going to be doing some speaking to his company ion. But in the meanwhile, I also convinced him that he had to come on unstoppable mindset and talk with us, tell us about himself, tell us a lot about what he does and why he does it, and help to contribute to our general theme, which is that we're all more unstoppable than we think we are, and we usually underrate ourselves. So we we try to improve by discovering that more people are unstoppable than we think they are, and that we thought they were. So that works out. Well, Fidel has a degree in business. He has a Masters of Business Administration. You graduated sigma cum laude, which is pretty cool. And I did cum laude, but I didn't get to do sigma or Magna, but that's okay, but that's okay anyway. Fidel, I want to welcome you to unstoppable mindset. We're glad you're here.   Fidel Guzman ** 02:56 Michael, it's a pleasure to be here. Thank you for having me.   Michael Hingson ** 03:00 Well, my pleasure, and I'm looking forward to to chatting and talking about some businessy things and anything else that you want to talk about. So let's start this way. It's always fun to do this. Why don't we start by you telling us kind of, maybe, about the early Fidel growing up and some of that stuff, and what got you started down the road of life as it were.   Fidel Guzman ** 03:20 Yeah, yeah, that's all right, yeah, let's let's go back. Let's go back to where it all started,   Michael Hingson ** 03:25 long time ago,   Fidel Guzman ** 03:30 definitely. So I'm born and raised in Los Angeles, Compton, Huntington Park area. I come from Mexican parents. They they they came here to the United States to give their their family a better future. Some first generation Mexican American, very proud. So actually, we do have a little diversity in here on this call. Oh, good. There we go. Yeah. So first generation Mexican American, my family traveled a lot when I was young. My dad's a truck driver, so wherever there was work, he would take us along. So we grew up and raised Los Angeles. I was seven or eight, then we ended up going to Mexico for a couple years, in Dallas, then St Louis, and then we ended up here in Chicago, here in the Midwest. Wow. Winter, the winters here were a bit surprising and tough. When I was in elementary school, I remember the first snow that I saw. It was, it was beautiful. After two weeks, I was like, All right, when is it? When is it gonna go away? And I was in for the the rude awakening that it's gonna it's gonna stick around for, for a few months or so, yeah, but I've had, you know, since then here, here in Chicago, we started to grow our roots. And I have five brothers and a sister. So I have a big family, a big Hispanic family, and I went to high school. My freshman year, I went to Lane Tech. Tech for all my folks who are familiar with the Chicagoland area. And then I ended up going to transferring over to Morton West in Berwyn. After I graduated high school, I went to Northeastern Illinois University, my alma mater, I got my undergrad in business management and marketing, and also got my Masters in Business Administration. So I am a proud double alumni from Northeastern Illinois University, and I really owe this, this community of Northeastern Illinois University, a lot with respect to the great teachers that they have there, the community that they try to build, and the friends and that I made along the way, as well as the education, of course, that helped, really helped me expand my career opportunities. After I graduated from Northeastern Illinois University with my undergrad, I started my first real corporate role inside of backstop solutions. And backstop solutions was a still, you know, it was a great company to be a part of lots of mentors. If I can, actually, I would like to give a quick shout out to a few mentors that I had along the way, such as Deanne Falk, Richard fu our CEO, our legacy CEO, Clint Coghill, Sarah Schroeder, and the current head of learning and development under ion. Alexander Lloyd and I really want to thank them for all their mentorship and leadership, because it's really helped me get and grow to the person that I am today. So with that, yeah, I am the manager of internal training at ion. We came I came in via an acquisition, when backstop was acquired, and throughout that period, like I was, I had some some free time, so to say, and ended up getting my Masters in Business Administration.   Michael Hingson ** 06:48 And so along the way, did you get yourself married and all that? Oh, my   Fidel Guzman ** 06:52 wife is going to kill me. Yes. Along the way, sorry about that. No, yeah, yeah, of course, yeah. Can't forget, can't forget about those significant others. But yes, I am married. My wife has a master's in occupational therapy, so she's in the medical field, and I'm in, like, the business learning and development side of things, so our conversations are pretty interesting, as well as our perspectives on things. I also have a daughter. She's 16, going on 17 people are usually very surprised when I tell them the age of my daughter, but had her early when I was in my early 20s, so young dad and she was a blessing. I wouldn't, wouldn't have it any other way.   Michael Hingson ** 07:33 That's that is great. Why did you decide to go into business and study business in college.   Fidel Guzman ** 07:42 So interestingly enough, when I got into college, I wanted to be a kindergarten teacher. I wanted to be cool Mr. Guzman, because I also really I love kids. I love working with kids. I was also a mixed martial arts program coordinator and instructor at an elementary school on the south side of Chicago for three years, and that was during my undergrad. And I taught all grades kindergarten through eighth grade, some of the basics in boxing, wrestling, jiu jitsu and kickboxing, so a bit of both. But as I was going through through my clinicals, as I was going through the the Yeah, the education aspect of it, I ended up wanting to switch majors. So I was like, I was like, hey, there's probably a lot more opportunity, a lot more opportunity for growth inside of the business segment. So I ended up switching my majors to business management, marketing, and somehow learning just found its way back into my life. So a lot of the stuff that I learned from some of those, those preliminary courses in in education. I mean, still, still resonate to this day, right? Understand your audience. Understand which students are visual learners, which ones are experiential learners. Which one need more repetitive exercise to to drill something in? So, yeah, the universe did not, did not lead me too far away from, from from teaching and being an instructor, and here I am. I know   Michael Hingson ** 09:08 that feeling well. So a couple things. First of all, I was born in Chicago, but we moved to California when I was five, but in Chicago, you start kindergarten at the age of four. So I went for a year to a special kindergarten class that my parents and others advocated for, for premature, blind kids, because there were a whole bunch in the Chicago area during the whole baby boomer area, a number of children were born prematurely and given a pure oxygen environment, which caused them to lose their eyesight. And so the bottom line is that happened to me among others. And so I went to the Perry school. I don't even know if it's around anymore. Somebody told me it wasn't around anymore, but that's where I went to school. And went there for a year of kindergarten, learned braille and other things. And then we moved to California. So I always wanted to be a teacher as well, and I came at teaching from a different standpoint, as you did. That is to say, Well, I wanted to be a teacher. My first job out of college wasn't directly teaching, except I ended up having to write training materials and do other things like that, and then I ended up going into sales, and what I learned is that the best sales people are really teachers. They're counselors. They guide and they help people, especially when you're dealing with major account sales, they help people look at products. They teach about what their product does and the really good sales people are brave enough to admit when their product might not be the best fit for someone, because it's also all about building trust. And good teachers are concerned about building trust as well. Of course.   Fidel Guzman ** 10:57 Yeah, one of my teachers when I was close to graduating, you know, one of the things that you know this teacher, Dr funk, if I remember correctly, he instilled in us, if you're able to synthesize what you learned and explain it to a five year old, you've done a good job. Like you, you you yourself understand that particular concept or that particular topic. And I really took that to heart. So now, you know, and a lot of these roles, if, from the the main instructor, I want and need to be able to explain it, you know, to my kid, to explain it in in simple terms. And, of course, you know, expand on it if needed. But, but   Michael Hingson ** 11:40 it ultimately comes down to you can provide all the information you want, but they have to teach themselves, really, and they're not going to do that, and they're not going to listen to you if they don't trust you. So trust is a vital part of what we do,   Fidel Guzman ** 11:56 exactly spot on,   Michael Hingson ** 11:58 and I have found that that developing that trust is so extremely important. I learned a lot about trust from working with guide dogs, right from the very first guide dog that I obtained back in 1964 when I was 14. It was all about building a team and I and although I didn't know how to really externally, say it necessarily, until many years later, internally, I understood that my job was to build a relationship and that I was going to be the team leader, and needed to be able to gain trust, as well as trust my teammate in in what we did. So worked out pretty well, though. So, you know, I was that was pretty cool. So what does ion do? What is ion?   Fidel Guzman ** 12:49 Yeah, I yeah for sure. So ion is a essentially, you can, you can think of it as a software company for the investment community. We provide a number of different platforms for them to streamline their processes and track information, or be end users of that of data.   Michael Hingson ** 13:07 So people buy your software and do what   Fidel Guzman ** 13:11 they can either leverage the data that's being provided to them, or they can include data within specific platforms.   Michael Hingson ** 13:20 Are you starting to see that this whole concept of so called AI is valuable in what you do, or, as I am working with that yet,   Fidel Guzman ** 13:30 yes, definitely, we are big on streamlining processes and making sure that we're maximizing the best use of everyone's time, and AI really has a really important component in that. So for for learning and development, one of the ways that we're using AI is for content creation, so whether it's just creating a simple outline for a course or starting to use that to create slides, but there, we're also taking a look at the way AI can be used on a regular basis to provide feedback for reps like let's say someone finishes a demo. If they want to do some self reflection, they can leverage AI to get some feedback on what worked well what didn't. Was there enough engagement? How was my use of technology, so on and so forth. So not only is AI being used from, you know, creating content, but also as, like a ad hoc instructor and and way to generate feedback,   Michael Hingson ** 14:31 well, and it offers so much versatility, you can really have it go many different ways. So it is very possible it can be an instructor, as you say, an ad hoc instructor, but it really can present its information in a good teaching way too. So you can have conversations with it. You can do the same sorts of things that you would do with a teacher. I think that AI clearly, is here to stay, but I think. Think over time, AI is going to evolve a lot. I am not of the opinion that AI will replace people for a variety of reasons, but I think that it's here and it's up to us to be smart as to how we use it.   Fidel Guzman ** 15:14 Definitely. I think one of the the tips that we always give people is AI does a really great job of a number of different things, but it's always going to need that human touch at the end of at the end of the day. So don't just take don't just take some content that AI has created and take it to heart. Make sure to review it. Make sure to put that personal touch on there and have it speak your language. Have it really resonate with the audience as well, especially that, oh, go ahead. Or also just on Super mechanical, super scripted,   Michael Hingson ** 15:49 well, and I think as AI grows, it's going to try to emulate, or we're going to use it to try to emulate people more and more, but it still isn't going to get to the point where it truly is me or you, and we do have to put our mark on it. I've used it to help create several articles, and what I've done when I do that is I'll tell it what I want it to write about, and let it do it, and it comes up with some pretty good ideas that I incorporate into the article, that I create, between what it provides and what I add to the mix. And it really should be that way. Exactly what I've really found interesting is the number of people like in classrooms, who say teachers, who say, you know, it's really harder and harder and harder to tell when a student uses AI to write a paper or if the student is doing it themselves. And the first time I heard that, immediately, my idea of what to do was something like this, let the student use AI if they want to, let the have ai do the whole paper. What you ought to do is to have one day after all the students turn their papers in, where you bring each student up to the front of the class and say, defend your paper. Now you have one minute if they don't really know, yeah. I mean, if they don't know what's going on, then they're not going to be able to do very well, and they fail.   Fidel Guzman ** 17:19 Yes, I am a big proponent of comprehensive exercises and also public speaking. How well? How well can you articulate the thought that you gave in that paper? Right? Some of those different talking points, right? Can you convey the same message in front of the classroom?   Michael Hingson ** 17:38 Yeah, and, and, you can tell if a person is just not necessarily a great public speaker, they're nervous, as opposed to whether they know the subject. And those, in a sense, are two different things. But you can use the fact that students are at the front of the classroom to help make them better speakers, too, which is a good thing.   Fidel Guzman ** 17:59 Yeah, no, yeah. I agree with you. If they are using AI, just, you know, turn around a paper, have them present in front of the classroom. Yeah, let's, let's talk a bit more about your paper, yeah, and, and really have it be an interactive exercise. I think that's really where the end goal is going to be, now that AI has really taken over the way the classroom dynamic has changed. So having more of those interactive exercises, really taking a look at comprehension, whether somebody really understands that topic, and giving giving students and an audience an opportunity to discuss, how do we how do we create a hive mind mentality around this particular topic, especially in a classroom, right whether, whether that's in a school setting, in academia, or whether that's in a corporate setting, inside of an office.   Michael Hingson ** 18:54 Several months ago, we had a guest on unstoppable mindset, who's an executive leadership coach in Northern California who was a major proponent of AI. And when he worked with companies, and especially with presidents and leaders who were stuck on how we evolve and how we grow, he would bring AI into all those meetings, and one day he was dealing with one such situation where he told the president, you got to use you ought to use AI to get some great ideas. The President took that to heart, called his senior leadership staff in and said, take the rest of this day and create ideas about how you think we ought to do things better, and so on, and use AI to do it. And when everyone came in the next day, they had a lot of innovative and creative ideas, and all loved the fact that he encouraged them to use AI. And that led to. Us having a discussion about, is AI going to really take over the jobs that people do? And both of us agreed, no, AI won't. Ai can't replace anyone. We can fire somebody and then put AI in their place, which doesn't really work well. But what is a better thing is let ai do what it does well. So example that he gave was say, you have autonomous vehicles. As autonomous vehicles become more and more prevalent, like trucks that are delivering supplies, like shipping vehicles and so on, let the autonomous vehicle drive, but the driver needs to still be in the cabin and needs to be behind the wheel, even though they're not doing anything, because they are going to let the autonomous vehicle do what it can do. But you can give those people other assignments to do for the company that will keep them busy and do things that otherwise might not be done quite as efficiently. So the bottom line is, you keep people busy, you use the autonomous vehicle, and it's a win win situation all the way around.   Fidel Guzman ** 21:08 Yeah, great. I I've heard something very similar to that, and maybe if I can, if I can synthesize this, it's going to be that we want to remove manual task out of people's times, and we want them to focus on more higher value add activities. Do   Michael Hingson ** 21:29 you think that's fair? I think that's true. Isaac Asimov, years ago, the science fiction writer, wrote a really wonderful science fiction story about a young man who lived in a society where everyone had a particular job to do, and you were matched with your talents. And so there you you're you take a test when you're, like, eight years old and or or even younger, and that starts you down the road of what it is you're supposed to do for the whole country. And then you take another test several years later, and that locks you into what you're trained to do. So you always do the same task, but you do it well, because that's what you're trained to do. Well, this kid was in the whole process taking his tests, and he just wasn't comfortable with what was going on. And eventually he ran away. And what, you know, he he took the last test, apparently they looked at him kind of funny when they looked at the results and he didn't like what was going on. And he just left. He said, I'm not going to do this. I don't, I don't. I don't want to be an engineer. I don't want to do whatever it is that they want. And they eventually caught up with him, and they caught him, and they said, Why'd you run away? And he told them, and then said, No, you don't understand what just happened. Some people in society are the people who create the tests, create the processes, and don't get trained to do a specific thing, because they're the innovators and the inventors that keep society going, and you're one of those kids, and this was like, what, 50 years ago that he wrote that? So it's, it is, it is really interesting, but, but very true and, and the reality is, we can be as creative as we choose to be, and some people are more creative than others, but there are always tasks that we can find for anyone to do, and that will make them very happy,   23:40 absolutely, definitely.   Michael Hingson ** 23:42 So it works out. You know, it does work out really well. Well, a question for you. You have a leadership philosophy, needless to say, and you lead a lot in instructional design, what, what are the core principles, or what are the things that kind of make up how you teach leadership, and what it is that you teach people to do, and how do you go about team development?   Fidel Guzman ** 24:13 Yeah, I think some of the core principles that I that I really focus on with learning and development and instructional design. Number one, it has to be collaboration. It really does take a community to put some some really good training sessions and training opportunities in place, and it's really leveraging all the expertise from different subject matter experts. Give them a chance to share their perspectives and their insights on certain things, but also, really, just to enhance, you know, the the use of these training programs, because people are more keen to listen to like, oh yeah, this guy's a subject matter he's an expert in this particular. Their space and for them to to hop on. So I think that collaboration aspect is, you know, getting the Lean In from managers like, hey, this training is important. Your employees are going to benefit from this training, whether it's just for to develop their their education, to develop their career, whatever that may look like. But I want to say one of the, the first guiding principles is going to have to be collaboration. The second one is going to have to be most likely continuous improvement. As we start to roll out a lot of these different training sessions, whether it's public speaking, whether it's product training, whether it's industry training, if we roll it out, we keep our ear to the ground and make sure that we're receptive to the feedback. We take a look at what works well, what doesn't work well, what needs to be tailored. How can we, how can we also manage this across different time zones? So ion is super global company, I want to say, over 13,000 employees in over 13 plus countries. So also managing what those training programs look like for everyone, for everyone, across the board. So besides the collaboration, besides the continuous improvements or the I like to also say that the Kaizen, the Japanese philosophy of Kaizen, right, making those small improvements, the last one I want to say is going to be innovation. How can we incorporate, right? We were talking about AI. How can we incorporate some of these ladies, latest tech trends into what our training delivery looks like, whether it's something as simple as, how do we include more polls throughout a lecture to keep people engaged and participate? How do we include knowledge checks at the end of every session to make sure that people are walking away with some of the key takeaways. So, yeah, collaboration, continuous improvement and innovation. Yeah, how do we stay innovative and stay creative? I think having having some fun, staying creative along the way Definitely, definitely resonates with your audience as you're trying to do different things and trying to keep things as engaging and and fun as possible.   Michael Hingson ** 27:06 What do you say to someone who says, Look, I've really learned all I need to learn. I'm not really interested in learning anything new. That is, I know, isn't that? Yeah, but you hear it a lot, I'm sure, or too much. I   Fidel Guzman ** 27:22 think some people get comfortable right, like, Hey, I'm comfortable with what I know. And learning does require a certain level of mental energy, and it also requires a certain level of you being willing to take on a new challenge, to take on and learn something new. So to them, I would genuinely ask, what's your interest? How can we supplement what this interest looks like? You know, what are your interests in other avenues? And I think that will plant a seed to let them know that learning and development should be something learning, right? Just learning in general, it should be something that you should do throughout your life. I recently started a podcast called the hero in the mirror, and I wanted to take a moment and actually, thank you, Michael. I don't know if you remember our initial conversation. But we were talking, we were talking about, you had asked me, What ideas do you have? What are you working on? Are you working on, any books, any podcasts? And I had mentioned, I was like, Hey, I actually have an idea for a podcast. And you pause for a moment, and you were like, what's stopping it? Yeah, and it was, it was kind of like, it kind of took me back. I'm like, What? What is stopping me? Right? And sometimes, and in coaching, we call it interference, like you're you probably have a fear of failure. You have a fear that something's not going to go right, or this task seems enormous, that you don't know where to start. Yeah, so making small, small mental changes, making small steps, I think, definitely add up. Since then, Michael, I've had I've had three episodes. I've had some great guests hop on and share their story of resilience and triumph. And as I'm starting to do more episodes, I'm I'm hearing stories of people willing to have that, that mindset of, I want to continue to learn, I want to continue to expand on the person that I am and make myself well rounded in these different, different areas. So So, long story short, if somebody says I don't, I don't need to learn anything, there's always room for growth. There's always room for interest, what, what interests you, and how? And how can we follow that interest and and supplement it with some some training content.   Michael Hingson ** 29:49 I know, for me, I'm extremely comfortable with what I know, and I'm extremely comfortable with what I've learned, but I'm also very uncomfortable in knowing there's a lot of stuff I don't know and that i. Still need to learn. So I love to learn right from the very beginning, when I first discovered the internet, I regarded it and still do, no matter what there is with the dark web and everything else, I think the internet is a treasure trove of information, and it's so fun to discover new things online. And there's so many ways to go. We've got so many places where we can go get books that we never had access to before all of us. There's so many places where we can go to learn about organizations, about people. They're just so many wonderful things, and it's only one way, because I also think there is a lot to be said for real personal interactions, but I think the internet is a wonderful treasure trove that gives us the opportunity to learn a whole lot that we don't necessarily know about, subjects that we don't know anything about.   Fidel Guzman ** 30:55 The Internet is a double sided sword. It is. You can find information that will support right? Maybe you know an opinion that you have on the other side of that, you can find lots of information that does not support independent opinion that you have. And also it's a rabbit hole. Soon as you start going out that rabbit hole. But the one thing I do appreciate from the internet is the channels of communication that it's built. Yeah, and I'm appreciative of being able to have connected with you on LinkedIn, and that's turned out to us having this podcast here today.   Michael Hingson ** 31:34 I think that for me, I'm not as interested on going online and in finding something to change an opinion as much as I am finding something that will tell me about something that I didn't know as much about. Now I might change my opinion from what I thought it might be, but I I really love to try to really get as much as possible into dealing with facts or substance to teach me things, and then I'll form my own opinion from that. Yeah, you know what I'm saying. Of course,   Fidel Guzman ** 32:11 gets a good grounding of all the all the materials, synthesize it yourself.   Michael Hingson ** 32:19 Yeah, I think we should do that. I think we have to be the one to synthesize whatever it is we're dealing with. That's That's our responsibility, and that should always be the way it is, which is, and I don't want to get political or anything, but which is one of the reasons that I say any politician who says, Trust me will be the first person I won't trust until I verify. I am a firm believer in trust, but verify. I don't care who it is. I think it's so important that we really take the time every single person needs to take the time to study what's going on, and and, and really look at all sides of something. I think that's important. I listen to newscasts regularly, and I like to listen to newscasts from all sides. Some I find why I don't want to listen to them very much, because of what they do or don't do, but I still think that it's important to really understand all sides of a subject.   Fidel Guzman ** 33:29 Absolutely, I totally agree with you.   Michael Hingson ** 33:32 So you know, I think it is kind of neat to to have that opportunity, and I think we learn so much when we take the time to really study. I'm amazed. I was at a restaurant once, and my wife and I were there. We were talking about newspapers and what we get from newspapers or online, and our waitress came up and Karen said, so do you read the newspaper? And this woman's 30 years old, and she says, No, I don't. I don't have time, you know. And how little she learns, because she doesn't really seek information, which is too bad.   Fidel Guzman ** 34:07 Yep, you people have to be receptive. People have to be receptive to to gaining new bits of information. And sometimes people are just happy knowing like you, like you mentioned earlier, just happy knowing what they're what they know, just comfortable in in their own space, until some more power to that, more more power to them, more power to them,   Michael Hingson ** 34:31 until something happens to disrupt the happiness and surprises them, because they really didn't learn enough to know that that was a possibility. Yep, I never thought I would be doing a podcast, but when the pandemic occurred, I started to learn about it, and learned all the value of it. Now, I had been at our campus radio station at UC Irvine for six years, and I was program director one year, so I understood radio, and when I started learning about podcasts. They went, this is really pretty cool, and I had never thought about it, and had never been interviewed on a podcast, but I realized I know what I can can do with this, and I know that I can sound intelligent on the air. And so I started to learn about it, and here we are now, just today, actually, we published online and in YouTube episode 324 of unstoppable mindset since August of 2021 Congratulations, Michael. Well, thank you. It's a lot of fun. We actually went to two episodes a week in August of 2022 Oh, wow, because we had such a huge backlog. Yeah, and I don't mind having a huge backlog, but it was growing way too much. So we went to two episodes a week, and and it's a lot of fun to to do it. And as and as I love to tell people, for me, the most important thing is I get to learn from every single person who comes on the podcast. It's so neat to be able to do that, of course. So it works out really well. Well for you, what kind of challenges have you faced? What have you done to overcome challenges, and what are some of the biggest challenges you faced, and how you did you deal with them?   Fidel Guzman ** 36:17 Okay, yeah, that's great. That's some of the questions I use on on my podcast, here in the mirror. So I'm on the I'm on the other side of that chair today. Yes, no, it's good. It's good. It's a good question. So I want to say, you know, there are, there are three main, three main challenges that really stand out for me. One I'm very vocal about, and that is my speech impediment, my stuttering problem. It was really bad when I was little kid. I had a speech pathologist. Even now, talking to you on this podcast, I have to be very conscious with what I'm saying. Some of the listeners might might have caught it in the beginning when I get too excited about a particular topic, or if I haven't formulated my thought yet, but the speech impediments is something that has really made public speaking a passion for me. It was hard for me to have a voice when I was a little kid, I used to try to raise my hand and answer a question when I was in elementary school, and the teacher would be like, All right, next one like you had, you had your turn. And so I, you know, I've struggled, you know, to have a voice. I struggled with just completing sentences, and the way that I overcame that is through a speech pathologist that really gave me the confidence to believe in myself. I remember one exercise she gave me one day is she grabbed me from my classroom. She would pick me up from my classroom every Tuesday and Thursday, and she picked me up one day, and I was kind of down in the dumps. I didn't really like going to the class. We weren't really advancing much. And she's like, Hey, we're going to try something different tonight. Different today. She's like, today I'm going to have the order of pizza. And I was still a little little fat kid, like fourth or fifth grade, so I was like, oh, yeah, I'm all for it. What's going on here? And she was like, but the catch is, you need to order this pizza without stuttering. And you know, right away, kind of my heart dropped. And she's like, okay, like, don't, don't worry, we're gonna practice exactly what you want to order. And she's like, What do you want? And I'm like, Well, I want a large pepperoni pizza with an RC, a two liter RC Cola delivered to McPherson Elementary. And she's like, okay. She's like, write it down. I'm like, Alright, great to like, write it down again. I must have written it like, 10 times. She's like, No, now practice it. So about 15 minutes of doing that, she was like, All right, I think you're ready. She hands me the phone and, you know, I pick it up. My heart's in my throat, and I'm just like, like, I'm like, hi, you know, I want to order a large pepperoni pizza with a two liter RC Cola delivered to McPherson elementary for Fidel Guzman, and I was just astonished. I hung up the phone. I was happy for two reasons. Number one, I was going to get some pizza. Number two, I was able to say it a complete, full sentence without stuttering. And she she really believed in me and instilled in me that confidence that I could overcome this. But it wasn't an overnight success. It still required me go going to the speech pathologist, you know, throughout my elementary school, throughout all those years, and even as an adult, continuing to practice and hone that in in high school, doing presentations, in college, doing presentations. So right now, I am the VP of education for our America's Toastmasters Club, and this is one story i i always tell people, and they're like, No, you don't stutter. I'm like, if I get too excited, I'll lower my words. But that was that was one challenge, that was one challenge, and it's. Is it's still something I have to be very conscious of. And I've caught myself a couple times earlier in this podcast where I kind of mumble a little bit or get caught up in a particular word. But besides that one, I want to say that the second one was more of my in college. In college, I struggled paying for school. I mentioned I'm first generation Mexican American, and I was one, one of the first, first of my brothers to attend college full time. And I did all I could to make ends meet, two, three jobs, just paying for tuition. Financial aid was great, you know, it really helped me with a portion of that, but a lot of it really ended up, you know, being due onto me. And then I had my daughter, and it was just a struggle. I was like, How can I be a dad? How can I be a student? How can I work on my career? And I had gone to a financial aid workshop, and the one thing that stood out in this workshop was when they were talking about scholarships granted in high school when you're about to graduate, they talk to you about it, but it doesn't. It doesn't really materialize until you're until you receive that bill. Yeah, you're just like, hey, here's, here's a $2,000 bill for this college class. And you're like, oh, man, this is, this is not, this is not cheap. It's pretty expensive. And the one thing you know that stood out was, you know, let the scholarships, and they started talking about scholarship applications, and I found that there were a couple common denominators with the scholarships. Number one, they wanted two letters of two letters of recommendation. Number two, they want an essay. What are you going to do with your degree? How are you going to make a positive impact in the community? And number three, sometimes, typically an interview. And so I ran with it. I was like, they want two letter, letters of recommendation. They want one essay. They want an interview. No problem. And I made that my part time job. On the weekends, I would just apply, apply, apply. And I started getting some small wins. I started getting a $250 scholarship here, a $500 scholarship there, $1,000 scholarship, you know, here, and all of it started to add up, and it started to gain momentum. And I was lucky enough to get, get, get accepted for a number of different scholarships and complete my my college education, and even, you know, be strong willed enough to go back and do it again and try to try to get my masters. So those were two, two big ones, but I'll pause here and see if you have any questions around those two challenges for me. Michael, no,   Michael Hingson ** 42:41 but I I really admire what you did. You You made a choice and you followed it through. And I think that's of course, the whole issue is that we have to make choices and we need to follow through. And if we find that, we need to refine our decisions. We do that. I know when I was a student and a program director at the university radio station, I wanted everyone to listen to themselves. I thought it was a great idea to have everyone listen to themselves on the air. And the way you do it is you record it and you give it to them. And I didn't anticipate how hard that was going to be, because for me, I was used to doing it for myself, yeah, but I I didn't realize how much resistance I was going to get from literally everyone at the radio station, they were not interested in and I'm thrilled about doing it at all. What I and the engineer at the station did eventually was to put a cassette recorder in a locked cupboard, and whenever the microphone was activated, the recorder would go on. So, you know, you didn't have to hear the music. You just wanted to hear yourself talk. And we, we really took a major step and said, You have to listen to these recordings. We gave each person a cassette. We expect you to listen to these recordings and improve accordingly. What I didn't say much was, I know what it's like. I'm my own worst critic, and I have to listen to it, so you guys do now. I've changed that, and I'll get to it in a second, but we pushed everyone to do it, and it wasn't long, not only before we started seeing improvement, but before the people themselves started recognizing that they were really getting comfortable listening to themselves and that they were taking this to heart, and by the end of the year, we had people who were loving it and wanting their cassette every day or every week, and also a. Some of them went into broadcasting. For me, what I learned, and it took many years before I learned it is I'm not my own worst critic. I shouldn't be negative, as I said earlier, I'm the only one who can really teach me. I'm my own best teacher. And I think when you make that mind shift from being your own worst critic to your own best teacher, it really puts things in a much more positive light. And I've said that before on the podcast, and I will continue to say it, because I think it's a very important   Fidel Guzman ** 45:29 concept. We actually have a similar exercise for our America's Toastmasters Club, where we'll we'll record some speeches, and we'll have people listen back to their recorded speech. And a lot of people say like, man, it's cringe to hear yourself on the on the other side, on the other side of those iPhones, but it is a very useful exercise. You get a better understanding of your your filler words, your eyes, your arms, your vocal variety, your body language. And if you're looking to be a great, I don't want to say public speaker, but if you're just looking just to speak better in general, even when it's an on a presentation, on a call, or if you have to give up a toast at a wedding or a quinceanera, for you to be able to, yeah, critique yourself and gather feedback from your from your own recording   Michael Hingson ** 46:23 well. And the reality is, the more of it you do, and the more you listen to it, having been up there in front giving the speech, you also see how people react. And if you continue to observe and listen to the recordings as you go forward, you will improve, yeah, for sure, which is which is really important. And one of the things that I try to do regularly now is to record talks. When I go and give a speech somewhere, I will record it so that I can listen to it and I enjoy it, because I discover Did I really say that I shouldn't have said it quite that way, but I'll do better next time. But listening to it helps such a tremendous amount,   Fidel Guzman ** 47:13 especially with those filler words. So when you really listen to the recording, you'll be like, Man, I use a lot of likes or SOS or ands or buts, and if you want to speak eloquently, it is, I mean, like anything, you just gotta practice it. You gotta practice it, and you have to be receptive to that, the feedback. And you have to also celebrate the small wins. One thing I am a big proponent on is celebrate the small wins. Yeah. So if you are able to do your your first speech at a Toastmasters clubs like we, we give you tons of accolades, because it is not an easy fit, an easy feat. If you're able to do the second one, even better. You're, you're progressing, and you're, you know, you're increasing your understanding of some of the fundamentals of public speaking. Yeah, so you're preaching to the choir here.   Michael Hingson ** 48:05 Yeah, no, I understand. Oh yeah, it's good, but it is really important to do, and it's fun to do. If you decide to make it fun, and if you decide that you want to become a better communicator there. There are lots of us and all that sort of stuff that people do. I've heard some people say that's really not such a bad thing. Well, I've got to say that I've never really been used to having a lot of us. And you know, there's a guy out here who I don't think he's alive anymore. He used to be a sports announcer out here. His name was Jim Healy, and you may have heard him when, well, out here in Los Angeles, anyway, he was on K lac, and he had somebody, well, he had a recording of somebody, one of the sports jocks, and he announced that he was going to play this recording, and what you're going to hear is this guy in 60 seconds say, you know, 48 times, that's and he did what's amazing, that   Fidel Guzman ** 49:17 when you when you get to Some of those, it's like, what do they say? Nails on a chalkboard? You're like, Oh, yeah. Like, what are you trying to say? Just, just say it. To say, to say the damn thing.   Michael Hingson ** 49:30 Yeah, talk a little bit slower and just say it.   Fidel Guzman ** 49:33 One thing that I'm trying to be conscious, more conscious of is pauses, like those deliberate pauses, those deliberate pauses to collect your thoughts, like I often need, just to collect myself, but also to build suspense the message and the message that you're trying to give, especially when you're in front of a group of people, in front of an audience, and you're pausing there, they're just like, oh, what? So what is he? What is he gonna say next? What's up? What's going on with this pause? So it's also you have this arsenal of tools when it comes to to public speaking and to engage with an audience and to keep them, to keep them interested in what your next thought is going to be. What What am I going to say next? How am I going to, you know, align this topic to something else that I want to discuss.   Michael Hingson ** 50:24 I love, yeah, I've discovered the value of pauses. You can make a pause last too long, and one of the things you learn is how long to make a pause. But I love pauses. They really do add a lot of value. There they get. Well, you talk a lot about continuous improvement, and clearly you you really love the whole concept. What's an example of a project where you instituted continuous improvement, and how do you make that happen? Thanks, Michael.   Fidel Guzman ** 50:56 Let's pause again. Yeah, right. I know. Yeah. All right. Michaels, Michaels, throw me. Well, not much of a curveball, but yeah, no, that's good. So I know continuous improvement. And one project that I worked on, I want to say one that comes to mind is last year I hosted a series of product boot camps. And what these product boot camps really were, were product training and networking opportunities within ion. I had just gone through the acquisition of backstop into the into the ion family, and I saw a need. I saw a need there for some product training. And what I did is I started to coordinate with subject matter experts, hence the collaboration and community principles that I have with learning and development. And started to piece together a boot camp. So a series of training sessions, and we discussed location, we discussed different components that we can include on there. We discussed remote hybrid in person, what some of those options were, and we had about, I want to say, five or six of these boot camps in 2024 and what I noticed is that for each of the boot camps we would tailor it a little bit, because each of these different products that were under specific umbrellas were for certain audiences, you know, for certain segments of the business. So we had to, I had a template, but we had to tweak that template a little bit. Who do we want to come in here? Who do we want to come in for this particular topic? When do we take breaks? If it's in person, you know? Do we take longer breaks if it's in person? How do we include some interactive components to it? How do we test people's knowledge, whether it's through live polls, whether it's using an LMS platform to do knowledge checks? How do we create a certificate based program around this? And for each of those, it was a learning experience. It was a learning experience because we, every subject matter expert, is different, right? You're building different relationships with different people, and even their style of talking or their style of teaching on a particular topic is going to be different. So those continuous improvements throughout each of those boot camps really started to to resonate and just to showcase themselves. And for each of those, we had a similar template for all of them, but we made minor tweaks to make sure that it was as engaging and and thoughtful as possible.   Michael Hingson ** 53:36 Wow. Well, that's pretty cool. Um, and I think that the very fact that you would make the tweaks and you recognize the need to do that was pretty insightful, of course, because for me, I know when I speak, some people early on told me you should write a talk and you should, you should just give that talk. I tried that once. I didn't like what I sounded like when I read a talk, and I haven't done it since. And I also realized that I do better, and sometimes it isn't necessarily a lot, but when I customize every talk so I love to go early and try to hear speakers who speak before me, or get a chance to meet people at an event, because I will learn things invariably that I will put into the talk. And sometimes I'm tweaking talks up to and including the start of the talk, and sometimes I will tweak a talk when I'm speaking and I'm getting the impression just from all the fidgeting, that maybe I'm not getting through to these people, or I'm not really doing this in the best way possible. And I will change until I get what I expect to be the audience. Reaction, because I know what an audience is like when they're fully engaged, and I also know that not every audience is the same, so I hear what you're saying. I think it's important to do that.   Fidel Guzman ** 55:13 Yeah, for you to be able to do that on the fly, kudos, kudos to that. But yeah, we you got to be able to understand that audience, understand that audience, understand what's what's going on, the dynamic of that, of that situation. So you're, you're a veteran at at this, so no surprise there.   Michael Hingson ** 55:31 Well, that's a lot of fun. Well, what do you do when you're not working you, I know you're involved in various activities and so on. So what do you do when you're, yeah, not an eye on writing, doing, training, stuff and all that.   Fidel Guzman ** 55:45 A number of different hobbies. My wife calls me the Energizer Bunny, because I'm always running around doing something, but some of my main things is right now judo. I did wrestling in high school, and I did mixed martial arts when I was getting my undergrad. And I love martial arts. I think iron sharpens iron. It's good to be around a good group of, good group of people, people who are who are like minded, people who are looking to continue to develop themselves. And yeah, if you're in a room full of tough guys, you have no other choice than to start to be a tough guy yourself. So I love martial arts. I did a couple Judo tournaments, judo and jujitsu tournaments last year, where I placed. And let's see, besides that, triathlons, I love to run, I love to bike, I love to swim. I did my first triathlon last year. I really enjoyed it. I thought it was a phenomenal experience. I mean, it's two three hours of non stop movement, but it was, it was great just to be part of that, of a huge event like that, besides the martial arts and the constant running and swimming and biking, the last thing I want to say is writing and poetry. I have started to compile all all my poems. Hopefully, in the next year or so, I'll, I'll launch a small book of poems. And, yeah, I'll keep you, I'll keep you posted on that. But I do, I do like to write on the sign, you know, hopefully a book of poems. And, you know, since since having my daughter, I've always liked children's books. I would, I would love it if I could launch my my own series of children books, and I'm working on a couple templates with that. So, yeah, stay staying busy, staying busy, physically active, but also mentally   Michael Hingson ** 57:40 active. So you haven't written any books yet. I have a   Fidel Guzman ** 57:44 couple ideas, a couple ideas of what, what kids books want to do, but you don't have any books published yet? No, none yet. None yet. Well, we're anxious to see that happen. You got, you got it, you're gonna, you're gonna light that fire. You're gonna light that fire as well. No, and again, right? I do appreciate you for for really, really motivating me to start my own podcast, because you had really said, like, what's stopping you? Like, like me, I'm stopping myself, you know. But even yet, yeah, even like, you know, being an author, I know that you're an author, you know, I would love to have a conversation offline with you. You know what that publishing experience was like, because I think that's my biggest interference right now with that, is like, I don't know where to start with the publishing. I know I can self publish. I know I can go through publishers and like, the internet, like we said, a double sided sword, yeah, you have information that tells you you should just self publish, and then you have other bits of information. Was like, You should go through a publishing company and just like, where do I Where do I choose? But I think that's why having mentors, you know, and getting to network with people who are experienced, such as yourself, and these different avenues of public speaking and being a keynote speaker and having a podcast, being a podcast host and being an author. I think, I think it's great, and you are definitely an inspiration to me. Michael, well, thank you.   Michael Hingson ** 59:11 You're familiar with Jackson Hewitt, the accounting and tax company. You got it? Okay? So I can't remember whether it was night, whether it was 2016 or 2017 but I got invited to go speak at one of their events, and I did. And while I was there, I met a woman, and I didn't know what she did, and she she, she worked at a Jackson Hewitt, and I just happened to say, what do you own of a firm? Because most of the people there were supposed to be company owners. And she said, No, maybe someday. And I said, why not? You ought to own a company. You ought to you ought to become a company owner. You'll go further Anyway, last year, she sent me an email, and she said, I've never forgotten that, and I think it was like a year later, or two years later, she's. After I and she met, she said, I got my first company, and I now own 10 branches. Wow. Back, I said, that's pretty cool. Oh,   Fidel Guzman ** 1:00:09 Michael, Michael, you are just making ripples in the universe. Just ripples doing something. Yeah, that's good. I don't want to get too religious, but you're doing God's work, man, well,   Michael Hingson ** 1:00:18 I hope so. You know, expect Hill. Hill. Guy, guide, or she'll guide, yeah, but so what do you think is the future of work, of workplace training and learning?   Fidel Guzman ** 1:00:30 Yeah, I think we, we touched a little bit upon this. But you know, AI, you know, definitely, how can we leverage AI for content creation, creating outlines and also using it as feedback. But I also want to to bring back the the in person training. I know we've all gotten very comfortable with, you know, doing stuff remote, but similar to the example that we talked about earlier, where that teacher was like, oh, all these, all these kids are using AI for these papers, and how do I really test their comprehension? That's, that's something you know, that in person activity, yeah, I think definitely has a tremendous amount of value, not just for the instructor, but for the end learner. Yeah. So I think, I think a mixture of like, okay, great, you know, how can we use AI to create content? How can we use it to provide, you know, feedback for people to continue to improve on certain areas. But how can we bring back that in person component?   Michael Hingson ** 1:01:38 Well, see, oh, go ahead,   Fidel Guzman ** 1:01:39 yeah, to, to to unify. It was probably that pause, that to to unify, to unify a vision, you know, a vision of of continuous improvement. You know that to unify, that vision of what a team might be aiming for, yeah. So, yeah. So, I think, I think, you know, long story short, it's going to be, you know, leveraging a bit of AI and still bringing back that, that in person aspect. Well,   Michael Hingson ** 1:02:05 you know, I I've done virtual presentations as well as, of course, lots of in person presentations. I much prefer in person to virtual but my main reason for that is that I can tell what the audience is feeling. I get a lot more information if I'm doing an in person talk than I would get if I'm just doing a virtual talk. Now I've done it long enough that I mostly can do pretty well at a virtual talk, but it's still not the same, yeah, and I still don't get exactly the same information, but I can do virtual talks, and I do and it, and it's fun and and I can play games with it, because I can always turn my video off and really drive people crazy. But you know what? What advice would you give to an aspiring leader who wants to to evolve and make make changes to their organization or to themselves and so on.   Fidel Guzman ** 1:03:06 So advice I would give for aspiring leaders. I think the the main one that I really focus on is opportunities and challenges. Be ready to embrace any opportunities that come your way, but just know that each of those opportunities, it's going to come with its own set of challenges, and be prepared for both, and be okay with dealing both at the same time. And you know last, but you know not least, is that there are there are lots of stories of triumph, and to really curate yours. What does your story of triumph look like? What is your passion and how does, how does all of that connect?   Michael Hingson ** 1:03:53 And it may be evolving, and it may be different in five years than it is today, but both memories are important, yeah, which is cool. Well, Fidel, we've been doing Can you believe we've been doing   Fidel Guzman ** 1:04:08 this for over an hour? Time flies and you're having fun,   Michael Hingson ** 1:04:12 absolutely. And I really appreciate you being here and being a part of this, and I really appreciate all of you who have been listening to us and watching us. We're really excited that you're here. I hope that this has been valuable for you as well, and that you've learned something. Fidel, if people want to reach out to you, how can they do that? I   Fidel Guzman ** 1:04:31 want to say LinkedIn, feel free to reach out to me on LinkedIn. What's your LinkedIn identifier? You can find me as Fidel Guzman, comma, MBA, and I'll also give you a link so you can, you can accompany it alongside this episode, yeah, but feel free to connect with me on LinkedIn. That's going to be the easiest way to get in touch with me. And I'll also have some links if you want to check out my podcast. And hopefully I'll have, I'll have that book of poems out, yeah, soon.   Michael Hingson ** 1:04:59 Well, that will be. Good. Well, thank you again and again. Thank you, all of you. If you'd like to reach out to Fidel, I'm sure he would appreciate it. I would, and you're welcome to reach out to me.

Join co-hosts Peter Argondizzo and Patrick Daley in part 2 of their cloud series focusing on translators, project managers, and business leaders. Explore remote work flexibility, simplified setup processes, productivity gains through real-time collaboration, security compliance, talent acquisition benefits, and how cloud technology eliminates manual work while improving client delivery times.

If you're curious as to whether you have any stored emotions or trauma that might be causing your illness, preventing you from achieving your best, or even just showing up as the best, authentic version of yourself, I invite you to take my free Stored Emotions and Trauma Quiz.“You're Not Broken. You're Buried.”In this episode, Stephanie cracks open the hidden dynamics of our internal world—the parts of us that run the show from the shadows. From the wounded healer to the inner child, she explores why these parts exist, how they sabotage or support us, and what it really means to lead ourselves with compassion and power. Drawing from frameworks like Internal Family Systems, Jungian archetypes, and her own healing journey, Stephanie guides you through practical, eye-opening exercises to begin connecting with—and healing—your most hidden selves. If you've ever felt stuck, reactive, or just not yourself, this episode hands you the map back home.You'll Learn:How parts work helps decode your emotional reactionsWhat internal “managers” and “firefighters” reveal about your stress patternsHow the wounded healer archetype can drive burnout or breakthroughWhy your inner child holds the key to lasting emotional changeHow to use subconscious prompts to connect with hidden parts of yourselfWhy dissociation and overachievement might stem from the same rootHow to identify when old protective patterns are sabotaging your goalsWhat it really means to “dialogue” with your inner childHow stored trauma clouds your authentic self—and how to clear itWhat makes emotional release more powerful than just mindset shiftsTimestamps: [00:00] Introduction [00:30] What parts work actually means [01:04] Why people seek personality frameworks for self-understanding [01:56] The most common parts that show up in healing work [02:32] How identifying your parts helps you lead yourself better [03:12] Overview of Internal Family Systems model [03:48] What manager parts do to control emotions [04:33] How firefighter parts react in moments of overwhelm [05:20] The role of exiles and their hidden emotional pain [06:01] Why inner child work overlaps with exile parts [06:35] The purpose of naming and understanding parts [07:10] The wounded healer archetype explained [07:48] How personal illness can drive the desire to heal others [08:31] Why “fixing” isn't the goal of healing [08:57] What it means to return to your authentic self [09:32] Why shifting physiology alone isn't enough [10:00] How emotional transformation unlocks confidence [10:35] Why protective parts often block growth [11:04] How to talk to your inner child before sleep [11:46] What subconscious downloads can reveal about your healing [12:08] How inner child work shows up during regression [12:42] When to speak directly to your inner child in a session [13:07] A simple way to release emotional patterns with love [13:37] Why dialogue is key to healing stored emotion [14:05] The power of asking for help when things surfaceResources Mentioned:Internal Family Systems | WebsiteJovian Archive Human Design | WebsiteMyers Briggs Archetypes | WebsiteFind More From Dr. Stephanie Davis:Dr. Stephanie Davis | WebsiteQuantum Rx | InstagramQuantum Rx | Skool

In this episode of the Risk Management Show, we dive into the critical topic of "AI Regulations: What Risk Managers Must Do Now." Join host Boris Agranovich and special guest Caspar Bullock, Director of Strategy at Axiom GRC, as they tackle the challenges and opportunities businesses face in navigating risk management, cybersecurity, and sustainability in today's rapidly evolving landscape. We discuss the growing importance of monitoring AI developments, preparing for upcoming regulations like the EU AI Act, and setting clear internal policies to meet customer demands and legal requirements. Caspar shares his expert perspective on building organizational resilience, the ROI of compliance programs, and addressing third-party risks in a complex supply chain environment. Whether you're a Chief Risk Officer, a compliance professional, or a business leader, this conversation offers actionable insights to help you stay ahead of emerging trends. If you want to be our guest or suggest a guest, send your email to info@globalriskconsult.com with the subject line “Podcast Guest.”

In today's Short Talk episode Judith Germain speaks to Claudia D. Thompson about the leadership challenges faced by accidental business owners. Claudia introduced herself as a consultant who helps entrepreneurs who accidentally became bosses figure out how to lead their team without turning into someone they're not. She started her own consultancy called The Business Fabrik, and is originally from Germany but has been in the UK for 15 years. Key Takeaways Claudia helps entrepreneurs who unexpectedly became bosses learn to lead authentically Key issues: imposter syndrome, overwhelm, losing motivation, difficulty delegating Employee engagement is crucial; only 21% of employees are engaged at work Motivating staff goes beyond pay - purpose, clear expectations, and growth opportunities are vital In this conversation Claudia discussed strategies for motivating and engaging employees, emphasising the importance of helping them understand the bigger picture and their role in it. This includes setting clear expectations, providing growth opportunities, and recognising and appreciating their contributions. She noted that money is not the primary driver for most employees leaving their jobs. Claudia identified three key behaviors bosses should avoid: 1) Avoiding tough conversations with employees, 2) Doing everything themselves instead of delegating, and 3) Blaming the team rather than self-reflecting on their own shortcomings. You can find out more about our guest and today's episode in this Maverick Paradox Magazine article here. ----- Maverick leadership is all about thinking outside the box and challenging the status quo. It's about having the courage to take risks and the confidence to lead in a way that is authentic and genuine. But amplifying your influence as a leader isn't just about having a strong vision or a big personality. It's also about having the right leadership capability and being able to execute on your ideas and plans. The consequences of not having the right level of influence as a leader can be significant. Without the ability to inspire and motivate others, you may struggle to achieve your goals and make a real impact. How Influential Are you? Decode your leadership influence here.   Catalysing Transformation - 1 min video Judith's book: The Maverick Paradox: The Secret Power Behind Successful Leaders.  Judith's websites:  Judith Germain (mentoring, Speaker, author) - judithgermain.com The Maverick Paradox Magazine - themaverickparadox.com The Maverick Paradox Website - maverickparadox.co.uk Judith's LinkedIn profile is here, her Twitter profile (MaverickMastery) is here, Facebook here and Instagram here.  

Land managers are asking Montanans to be extra vigilant about fire safety heading into the long Independence Day weekend.

"This is the first of a two show set. Often people are shocked to hear that a hit song is a cover. We have put together a long list of hit songs that are covers and we will play the original to you can hear where the hit you know came from."

Gus Ofili burned the fleet, left his 9 to 5, and built a thriving investing business. Learn how this REI Agent guest turned bold moves into generational wealth with a no-fear, all-in mindset. See full article: https://www.unitedstatesrealestateinvestor.com/from-burnout-to-buyouts-escaping-the-9-to-5-and-building-your-own-financial-empire-with-gus-ofili/(00:00) - Introduction to The REI Agent Podcast(00:06) - Meet Mattias and Erica: Hosts of the Show(00:14) - Mission of the Podcast: Bold and Fulfilled Lives Through Real Estate(00:18) - Let's Do This: Kicking Off the Episode(00:24) - Mattias Shares Graduation Celebrations and Family Milestones(01:04) - Reflections from the REI Summit Conference in Austin(02:11) - Using ChatGPT to Translate Family Core Values for Kids(03:07) - The Power of Intentional Parenting and Vision Setting(04:41) - Introducing Gus Ofili: From Burn the Fleet to Blazing Sales(08:41) - Gus's Corporate Start and Frustrations at Bank of America(13:56) - The Leap into Real Estate: Cashing Out the 401k(18:39) - Gus's First Year: 50 Transactions and Hustling 24/7(25:55) - The Referral Mindset: Hustle, Humor, and Outworking Everyone(29:27) - Social Media, Skits, and Closing Deals that Built Trust(30:48) - Transition into Investing: Lessons from Watching Flippers Win(35:33) - Buying a Five-Unit Property Instead of Just Listing It(38:28) - Managing Property vs. Managing the Managers(41:05) - Learning the BRRRR Strategy and Scaling with Confidence(44:02) - Lines of Credit, Discipline, and Controlled Growth(47:48) - Gus's No-Fear Mentality: Collecting Pawns for the Next Boom(49:17) - Timing, Interest Rates, and the Power of Holding Real Estate(51:10) - From Top Agent to Part-Time: Choosing Passive Over Active(52:57) - Golden Nugget: Real Estate Sales as the Gateway(54:10) - Recommended Read: Rich Dad Poor Dad by Robert Kiyosaki(55:31) - Learning by Podcast: BiggerPockets and Beyond(56:10) - Connect with Gus: @GusOfiliRealEstate on Instagram(56:45) - Final Thoughts from Mattias and Erica(56:56) - REI Agent Disclaimer and GoodbyeContact Gus Ofilihttps://www.gusofilirealestate.com/https://www.facebook.com/gusofilieradawsonhttps://www.instagram.com/gusofilirealestate/For more creative ways to accelerate your holistic wealth journey, visit https://reiagent.com

Bienvenue sur Happy Work Express, le podcast quotidien qui vous livre des chiffres étonnants et des anecdotes sur le monde du travail en quelques minutes. Happy Work Express est une version quotidienne et plus courte de Happy Work, le podcast francophone audio le plus écouté sur le bien-être au travail et le management bienveillant.Que vous soyez salarié, manager ou à la tête d'une entreprise, Happy Work Express vous apporte chaque jour des informations pertinentes et surprenantes pour éclairer votre journée de travail.Chaque épisode vous offre un regard neuf sur des statistiques clés, des tendances actuelles et des faits insolites qui façonnent le monde professionnel. Être manager ou managé, ce n'est pas toujours simple... mais ces chiffres vous montreront que vous n'êtes pas seul.e.s.devenir un meilleur manager ou un meilleur managé... c'est parfois simple comme un chiffre ;-)Abonnez-vous dès maintenant et enrichissez votre quotidien avec Happy Work Express !Si vous êtes sur Apple Podcast... n'oubliez surtout pas de mettre une étoile à Happy Work#management #carrièreSoutenez ce podcast http://supporter.acast.com/happy-work. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

Check out this Roadmap to become an AI Generalist: https://link.growthschool.io/RajshamaniiJoin this Exclusive WhatsApp Group for AI Updates: https://link.outskill.com/AIVGuest Suggestion Form: ⁠⁠⁠https://forms.gle/bnaeY3FpoFU9ZjA47⁠⁠⁠Disclaimer: This video is intended solely for educational purposes and opinions shared by the guest are his personal views. We do not intent to defame or harm any person/ brand/ product/ country/ profession mentioned in the video. Our goal is to provide information to help audience make informed choices. The media used in this video are solely for informational purposes and belongs to their respective owners.Order 'Build, Don't Talk' (in English) here: ⁠⁠⁠https://amzn.eu/d/eCfijRu⁠⁠⁠Order 'Build Don't Talk' (in Hindi) here: ⁠⁠⁠https://amzn.eu/d/4wZISO0⁠⁠⁠Follow Our Whatsapp Channel: ⁠⁠⁠https://www.whatsapp.com/channel/0029VaokF5x0bIdi3Qn9ef2J⁠⁠⁠Subscribe To Our Other YouTube Channels:-⁠⁠⁠https://www.youtube.com/@rajshamaniclips⁠⁠⁠⁠⁠⁠https://www.youtube.com/@RajShamani.Shorts⁠⁠⁠

AI tools can help—but what happens when your team leans on them too much? Discover how new managers can regain control, set clear expectations, and lead with purpose in an AI-driven workplace. Subscribe now for real-world leadership tools!What You'll Learn in This Episode:How to manage AI usage in the workplace with intentionSigns your team may be overrelying on AI—and how to respondHow to lead with AI, not get replaced by itWhat to do with the time saved by automation and AI productivity toolsSetting expectations with freelancers and remote teamsRethinking employee performance in the age of workplace automationEthical AI in business: what managers need to knowWith the rise of ChatGPT, automation tools, and AI copywriting assistants, today's managers are walking a tightrope. On one side: innovation and efficiency. On the other: unclear quality control, dropped context, and team members who may be over reliant on AI.In this powerful episode of The New Manager Playbook, leadership expert Lia Garvin dives into the heart of AI in the workplace and what it means for modern leadership skills. She walks through two urgent questions facing every manager: (1) How do you set boundaries for AI use without stifling innovation? (2) What should you do with the hours your team saves using team productivity tools?You'll learn why setting team expectations is your best weapon against AI misuse and how to help your people stay relevant—not replaced. Lia also addresses how to evaluate employee performance when the workload shifts, especially for freelancers and remote team members. With practical strategies for ethical AI in business, this episode will help you confidently navigate the future of work. If your team is leaning too hard on AI and you're unsure how to respond, this episode is for you. Subscribe to The New Manager Playbook and share it with fellow leaders. Need a custom strategy to manage AI in your workplace? Book a workshop with Lia Garvin: hello@liagarvin.com--WORK WITH LIA:How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"?I've got you covered ;) My new book, The New Manager Playbook, your comprehensive guide to managing with confidence and ease is now available!Grab your copy today!https://www.liagarvin.com/newmanagerplaybook/Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategyCONNECT WITH LIA:Website: https://www.liagarvin.com/Linkedin: https://www.linkedin.com/in/liagarvin/Instagram: https://www.instagram.com/lia.garvin/Music by: https://www.instagram.com/isaacy8s/

Kyle Glaser of Foul Territory TV joins Willard and Dibs to react to the madness that happened in last night's Giants game at Chase Field in Arizona, discuss Bob Melvin's abilities as a manager, how he views Bryce Eldridge's future, and more.

Exciting news at Mindtools Towers this week, as we launch our first 'Expert Skill Bite' course with Dr Markus Bernhardt, available now to all Mindtools Content Hub users!  To share more about what the course covers, and how it builds capability over time, Markus joined Ross G and Claire to discuss: Why a 'big top-down AI strategy' is never coming How to help managers build AI skills What to do if your organization bans AI tools. Log in to Mindtools.com now to subscribe to the Skill Bite and try it for yourself! In ‘What I Learned This Week', Claire recommended 'How to stop being so phone addicted (without self-discipline or meditation)', from the Search Engine podcast. Ross discussed the latest exciting news from the world of Wordpress plugins. For more from us, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.   Connect with our speakers    If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Garner Dr Markus Bernhardt Claire Gibson

Does the Liberal party need a quota for women? The party faces a stark reality - just six women among 28 elected officials, we examine whether quotas are the answer to fixing the Liberal Party's gender problem. Plus a major update in the case of the accused college share house murderer, which could see him avoid the death penalty. And in headlines today More than 1300 incidents have been reported as heavy rainfall and strong winds lash the NSW coast; The US Senate has passed President Donald Trumps big tax and spending bill; US President Donald Trump has threatened to pull all of Elon Musks subsidies saying it would make him pack up and head back to South Africa; The jury in the Sean Diddy Combs sex trafficking trial has asked to review parts of Cassie Ventura's testimony; Managers at the British hospital where Lucy Letby murdered 7 infants have been arrested on suspicion of gross negligence manslaughter THE END BITSSupport independent women's media Check out The Quicky Instagram here GET IN TOUCHShare your story, feedback, or dilemma! Send us a voice note or email us at thequicky@mamamia.com.au CREDITS Hosts: Taylah Strano & Claire Murphy Guests: Jess Wang, NewsWire Federal Politics Reporter Audio Producer: Lu Hill Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.

Take a mindful lens to the question of work-life balance. Let's start with the idea that you are a human (first), and that work is one venue (place) where you do life. Then, consider three frames:Balance as an active relationship between dynamic forces (like breathing)Balance like cross-training for function (not every day is leg day)Ask: What part of this is personal vs cultural?Consider your current life stage, season, and circumstances. Just because it doesn't look the same, doesn't mean it's there.**After the Episode**For private coaching focused on you, your goals, and your situation:https://kimnicol.com/Join the next Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategiesFollow me on LinkedIn:https://www.linkedin.com/in/kimnicol/For the lawyers: The Role of Attorney Wellbeing in Your Legal Practicehttps://www.lawline.com/course/the-role-of-attorney-wellbeing-in-your-legal-practice

This episode of the Amazing Cities and Towns Podcast sponsored by Bearing Advisors, Jim Hunt interviews Parath Shah about the AI-Driven Public Service and Polimorphic's Solution for Local Governments  7 Steps to an Amazing City: Attitude Motivation Attention to Detail Zing Inclusiveness Neighborhood Empowerment Green Awareness   Thanks for listening and look forward to having you join us for the next episode.   Links Mentions During Show: https://www.polimorphic.com/  ·       www.AmazingCities.org ·       www.AmazingCities.org/podcast to be a guest on the podcast   About Parath Shah:   Parth Shah is an American entrepreneur and technologist. He is co-founder and CEO of Polimorphic, a civic technology platform which use artificial intelligence to improve governmental processes and transparency.   About Your Host, Jim Hunt: Welcome to the “Building Amazing Cities and Towns Podcast” … The podcast for Mayors, Council Members, Managers, Staff and anyone who is interested in building an Amazing City.   Your host is Jim Hunt, the author of “Bottom Line Green, How American Cities are Saving the Planet and Money Too” and his latest book, “The Amazing City - 7 Steps to Creating an Amazing City”   Jim is also the former President of the National League of Cities, 27 year Mayor, Council Member and 2006 Municipal Leader of the Year by American City and County Magazine.   Today, Jim speaks to 1000's of local government officials each year in the US and abroad.   Jim also consults with businesses that are bringing technology and innovation to local government.   Amazing City Resources:   Buy Jim's Popular Books: ·       The Entrepreneurial City: Building Smarter Governments through Entrepreneurial Thinking:   https://www.amazingcities.org/copy-of-the-amazing-city   ·       The Amazing City: 7 Steps to Creating an Amazing City:   https://www.amazingcities.org/product-page/the-amazing-city-7-steps-to-creating-an-amazing-city   ·       Bottom Line Green: How America's Cities and Saving the Planet (And Money Too)  https://www.amazingcities.org/product-page/bottom-line-green-how-america-s-cities-are-saving-the-planet-and-money-too   FREE White Paper: ·       “10 Steps to Revitalize Your Downtown”  www.AmazingCities.org/10-Steps   Hire Jim to Speak at Your Next Event: ·       Tell us about your event and see if dates are available at www.AmazingCities.org/Speaking   Hire Jim to Consult with Your City or Town: ·       Discover more details at https://www.amazingcities.org/consulting   Discuss Your Business Opportunity/Product to Help Amazing Cities: ·       Complete the form at https://www.amazingcities.org/business-development   A Special Thanks to Bearing Advisors for the support of this podcast:  www.BearingAdvisors.Net    

Listener discretion is advised. We will address three topics on this episode: Burnout: "I hate my patients." Managers who don't handle a low performing employee "I don't feel accepted by my new team."

It all started with one small change. He thought his DMS setup was fine—until he tweaked a phase-in criteria and suddenly realized how much he was missing. This week on the PartsEdge Podcast, we sat down with Zach Don, a Toyota parts manager who took that moment of chaos and turned it into a better system. He shares what broke, how he fixed it, and why he's now running a smarter, more controlled department. Zach also talks about bringing in team members with different backgrounds, the value of having a “co-pilot” on the reporting side, and how these changes are not only improving efficiency but making his conversations with upper management more impactful.Together, they explore how data-driven decision-making and personalized support have helped shift inventory from inactive to active, and freed up valuable time to focus on growing the business.Tune in for practical insights, relatable moments, and actionable tips for anyone looking to up their game in fixed ops and parts management!--------------------------------------------This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit

Diego Manrique acaba de publicar "El mejor oficio del mundo" en el que cuenta su vida como periodista musical, su relación y sus entrevistas con grandes cantantes nacionales e internacionales

Diego Manrique acaba de publicar "El mejor oficio del mundo" en el que cuenta su vida como periodista musical, su relación y sus entrevistas con grandes cantantes nacionales e internacionales

The hidden world of agricultural land management takes center stage as Morgan Ulmer, a seasoned land manager with Pifer's, pulls back the curtain on what happens after the seeds go into the ground. Racing from field to field across the entire Red River Valley, Morgan reveals how professional land managers become the eyes and ears for property owners who may live hundreds or thousands of miles from their agricultural investments.Morgan walks us through the meticulous process of field inspection—checking everything from water issues and weed pressure to crop health and projected yields. These detailed assessments, complete with extensive photography and documentation, ultimately form the backbone of comprehensive reports that keep landowners connected to their investments. "We have boots on the ground," Morgan explains, highlighting how land managers provide crucial peace of mind for distant property owners including trusts, family inheritances split between siblings, and investment groups.The conversation takes a sobering turn as Morgan describes the aftermath of recent catastrophic straight-line winds that devastated farms across portions of North Dakota. Machine sheds destroyed, grain bins toppled, and power poles snapped "like matchsticks" serve as stark reminders of agriculture's vulnerability to nature's fury. Yet through it all, Morgan notes the remarkable resilience of the farming community: "They're resilient people... they don't miss a beat" when it comes to cleanup and recovery efforts.The episode offers fascinating glimpses into the technological evolution of land management, from smartphone apps that estimate corn yields by photographing cobs to the game-changing deployment of drones for aerial inspection of difficult terrain. We also hear how land managers contribute valuable regional data to industry organizations like the American Society of Farm Managers and Rural Appraisers, helping establish crucial benchmarks for rental rates and agricultural trends across the region.Whether you're a landowner seeking better oversight of your agricultural investments, a farmer curious about professional management services, or simply interested in the behind-the-scenes work that supports modern agriculture, this episode delivers valuable insights into the vital role land managers play in protecting and optimizing one of our most precious resources.Follow at www.americalandauctioneer.com and on Instagram & FacebookContact the team at Pifer's

In Keep Canada Weird Jordan and Aaron Airport explore the weird and offbeat Canadian news stories from the past week. In this episode your hosts discuss; Canada's most disobedient driver an excavator vs a bank in Scarborough why you shouldn't rob the dead in Nova Scotia the secret lives of Canada's mall managers Series Links Keep Canada Weird Series: ⁠https://www.nighttimepodcast.com/keep-canada-weird⁠ Send a voice memo: ⁠https://www.nighttimepodcast.com/contact⁠ Join the Keep Canada Weird Discussion Group: ⁠https://www.facebook.com/groups/keepcanadaweird⁠ Provide feedback and comments on the episode: ⁠nighttimepodcast.com/contact⁠ Subscribe to the show: ⁠nighttimepodcast.com/subscribe⁠ Contact: Website: ⁠https://www.nighttimepodcast.com⁠ Facebook: ⁠https://www.facebook.com/NightTimePod⁠ Instagram: ⁠https://www.instagram.com/nighttimepod⁠ Support the show: ⁠https://www.patreon.com/nighttimepodcast⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Wrestling Soup, Mish and Joe delve into their predictions and thoughts for WWE's Night of Champions 2025. They discuss the current state of WWE booking, including the challenges faced by wrestlers like Keith Lee and Solo Sikoa, and the rise of stars like Jacob Fatu and Jade Cargill. The duo also shares their takes on various wrestling locker rooms and their dynamics, as well as humorous anecdotes involving past WWE talents. Additionally, they reflect on Ryback's response to comments made by Kevin Owens and Cody Rhodes, providing a comprehensive look at the wrestling landscape as they gear up for the big event.00:00 WWE's Quiet Quit: A Decline in Quality01:41 Injuries Plague the Roster05:26 The Chad Gable Situation08:55 King of the Ring Final: Randy Orton vs. Cody Rhodes29:04 Queen of the Ring: Asuka vs. Jade Cargill39:42 Sami Zayn vs. Karrion Kross42:15 Character Development in WWE47:48 The Role of Managers and Valets57:02 Raquel Rodriguez vs. Rhea Ripley01:02:47 Jacob Fatu vs. Solo Sikoa01:09:48 John Cena vs. CM Punk01:16:59 Late Night Pay-Per-View Frustrations01:18:14 Nostalgia for Past Wrestling Shows01:19:02 Plans for Future Call-Ins and Post Shows01:24:45 Ryback's Response to Criticism01:32:55 Keith Lee's Wrestling Status01:40:02 Deonna Purrazzo on Locker Room Comradery01:46:24 Wrapping Up and Future PlansBecome a supporter of this podcast: https://www.spreaker.com/podcast/wrestling-soup--1425249/support.

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, we discuss how Walmart is revolutionizing store operations with AI tools that cut shift planning from 90 to 30 minutes. We analyze why overnight stocking is the perfect testing ground for retail AI and how this technology could transform workforce productivity across thousands of stores. Timestamps: 15:17 - AI tool announcement 15:53 - Why overnight logistics matters 16:34 - Team lead time savings 17:29 - Execution vs data interpretation 18:22 - Revenue impact potential Catch the full episode here: https://youtu.be/3lsaTBvBuMs #Walmart #RetailAI #StoreOperations #RetailTechnology #WorkforceEfficiency

In Keep Canada Weird Jordan and Aaron Airport explore the weird and offbeat Canadian news stories from the past week. In this episode your hosts discuss; Canada's most disobedient driver an excavator vs a bank in Scarborough why you shouldn't rob the dead in Nova Scotia the secret lives of Canada's mall managers Series Links Keep Canada Weird Series: ⁠https://www.nighttimepodcast.com/keep-canada-weird⁠ Send a voice memo: ⁠https://www.nighttimepodcast.com/contact⁠ Join the Keep Canada Weird Discussion Group: ⁠https://www.facebook.com/groups/keepcanadaweird⁠ Provide feedback and comments on the episode: ⁠nighttimepodcast.com/contact⁠ Subscribe to the show: ⁠nighttimepodcast.com/subscribe⁠ Contact: Website: ⁠https://www.nighttimepodcast.com⁠ Facebook: ⁠https://www.facebook.com/NightTimePod⁠ Instagram: ⁠https://www.instagram.com/nighttimepod⁠ Support the show: ⁠https://www.patreon.com/nighttimepodcast⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Des surnoms comme «ma belle» ou «ma grande», des blagues lourdes, des commentaires sur la tenue vestimentaire, des prises de paroles interrompues en réunion... Le sexisme ordinaire au travail prend différentes formes. Si ces comportements peuvent parfois sembler inoffensifs voire bienveillants, ils participent néanmoins à la remise en cause des compétences et de la légitimité des femmes sur leur lieu de travail. En France, 77% des femmes salariées déclarent être régulièrement confrontées à des propos ou décisions sexistes, selon le 3ème baromètre du sexisme dit ordinaire au travail, réalisé par l'Association française des managers de la diversité. Une réalité qui pousse les femmes à mettre en place des stratégies d'évitement et surtout les freine dans leur carrière. Quelles politiques internes mettre en place, quel rôle de l'employeur pour rendre le lieu de travail aussi sûr pour les femmes que pour les hommes ? Quelles stratégies adoptées ont déjà fait leur preuve ?   Avec : • Maya Hagège, déléguée générale de l'Association Française des Managers de la Diversité (AFMD) qui coordonne l'initiative #StOpE (Stop au Sexisme Ordinaire en Entreprise) dans le cadre de laquelle s'inscrit le baromètre du sexisme ordinaire au travail • Brigitte Gresy, experte des questions d'égalité et de sexisme. Ancienne présidente du Haut conseil à l'égalité. Autrice de plusieurs ouvrages entre autres Petit Traité contre le sexisme ordinaire (Albin Michel, 2009) et Le sexisme au travail, fin de la loi du silence (Belin, 2017). En fin d'émission, la chronique Ecouter le monde de Monica Fantini.  Programmation musicale : ► Baddies - Aya Nakamura feat. Joé Dwèt Filé  ► Polo Ya Ma Ngalula - Nono Fudji.   

"In July of 1962, the Rolling Stones play their first gig in the Marquee Club. The Marquee Club was one of the main venues for 1960s British rock. This week we will discuss the rather interesting history of the Marquee Club."

On this episode I'm talking about brand loyalty in a hyper personalised AI world with Emily Gray, Founding Partner of Untangld: an international Strategy Studio defining how businesses win.We get into what loyalty really means today, from communities and connection to the risk of over optimised personalisation, and why Emily believes true loyalty is earned through relevance, not reliance.We talk about the impact of AI on brand relationships, how to design for meaning instead of mechanics, and what marketers can learn from the likes of Starbucks, Elf and Rapha. Emily also shares how brand strategy needs to evolve in a world where customer expectations are fluid and attention is scarce.If you're thinking about retention, CRM or how your brand shows up in a world shaped by automation, this one is for you.This podcast is brought to you by our friends at Omnisend. Your email marketing platform shouldn't send you on side quests just to get help. Omnisend's 24/7 support is always here — real people, real answers, no hold music. So good, it's boring! Try for free today.Checkout Factory here.Sign up to our newsletter here.

It's list time once again here on the Spotski! Dickie and Madrox tracked down a list of the best managers in WWE history and they do their best to predict, rank and discuss the list. They also provide their own lists of the best to ever manage.Please consider supporting us on Patreon! Patreon.com/MadBashStudios-Socials-MadBashStudios.comFacebook: https://www.facebook.com/MadBashStudios-MadBash Studios is powered by powered by-patreon.com/MadBashStudiosElite Pro Wrestling: www.eliteprofessionalwrestling.com/Venom Energy: https://www.venomenergy.com/Music: "Deep and Dirty" Kevin MacLeod (incompetech.com, Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/Support the show

If you are a manager or leader on shift, or the owner of the cafe, how you spend your time really matters. You have been given authority as a tool to help those you serve and they are counting on you to be organized and purposeful in the use of your time, energy, and focus. Today on Shift Break we are going to be covering some advice for how you can better organize your time so you go from being reactive to proactive and can offer confidence and clarity to your staff and team as a result of having it yourself!  Related Episodes: 489: Tips for Creating a Resilient Cafe 545: Breathing Life Into Your Coffee Shop SHIFT BREAK: Adjusting Our View of Labor Cost SHIFT BREAK: Rest and Meaningful Work Focus on These Areas in the New Year Thankfulness and Giving Energy to the Positive HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

In this episode of Leading Human, the focus is on the communication dynamics between Enneagram Type One (the Ethical Reformer) and Type Three (the Driven Performer) in the workplace. This video discusses their strengths and synergies, focusing on leadership, conflict resolution, teamwork, and feedback. The episode delves into the personality traits of Type Three, their approach to tasks and goals, and the potential frictions when dealing with Type One's ethical focus. Practical communication tips and growth steps for both types are shared, along with considerations for manager-employee dynamics. The aim is to foster better workplace communication through emotional intelligence, active listening, and psychological safety.00:00 Introduction to Enneagram Type Communication02:50 Overview of Type Three: The Driven Performer06:11 Strengths and Synergies of Type One and Type Three10:12 Challenges and Conflict Resolution14:27 Practical Tips for Managers and Teams16:02 Conclusion and Upcoming InnovationsWant a communication and wellbeing workshop that actually sticks? Whether you're building trust or leveling up team accountability, we've got you. Book your custom team training via the link here.

In todays episode, we look at the data behind the in vogue line being branded around Tottenhams fan base 'JUST BACK THE MANAGER'. We look at the numbers behind Postecogloue, Pochettino, Nuno Conte and Mourinho. What were the total budgets they were allocated for wages and transfer fees vs Premier League rivals Arsenal and Liverpool? What impact has the Tottenham Hotspur stadium had on spending? #TottenhamNews #TottenhamTransfers Learn more about your ad choices. Visit podcastchoices.com/adchoices

Hosts Joe Maddon and Tom Verducci look back at Padres/Dodgers and pitchers hitting players. Is having this be part of the game worth risking an injury to a star player? Joe explains why he's in favor of keeping this move. Looking at the College World Series, why did we see so many headlines around the managers of these teams? Tom highlights the young pitchers coming into the game quickly and why sometimes it makes sense! The Book of Joe Podcast is a production of iHeart Radio. #fsrSee omnystudio.com/listener for privacy information.

Lilia Pulova: Leadership Red Flag—When Managers Care More About Career Than Team Success Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Lilia shares the story of when she worked with a troubled team where all projects were running late. As a junior Scrum Master, she struggled to identify that the root cause was a manager more focused on career advancement than team success. This manager only paid attention to team members who could provide exposure to higher management, dismissing other requests with "let's solve that later." Integration problems mounted, key people were absent, and when COVID arrived, the team was ultimately disbanded. This experience taught Lilia crucial lessons about taking ownership of team success and viewing the Scrum Master role as a continuous learning journey in leadership. Self-reflection Question: How well do you understand the human dynamics within your team, and what signals might you be missing about individual motivations? Featured Book of the Week: 48 Laws of Power by Robert Greene Lilia recommends "48 Laws of Power" by Robert Greene for its insights into human behavior and understanding the consequences of our actions when working with others. As Scrum Masters who interact with humans daily, this book helps develop awareness of interpersonal dynamics. One key principle Lilia applies is "always say less than necessary" - helping teams make decisions rather than overwhelming them with too much information or direction. [The Scrum Master Toolbox Podcast Recommends]

Hosts Joe Maddon and Tom Verducci look back at Padres/Dodgers and pitchers hitting players. Is having this be part of the game worth risking an injury to a star player? Joe explains why he's in favor of keeping this move. Looking at the College World Series, why did we see so many headlines around the managers of these teams? Tom highlights the young pitchers coming into the game quickly and why sometimes it makes sense! The Book of Joe Podcast is a production of iHeart Radio. #fsrSee omnystudio.com/listener for privacy information.

Emotions are part of being human. So naturally, they are a big part of the workplace! Learn the difference between feeling an emotion and reacting to one. You'll become more effective at work -- more grounded and less reactive to the emotions of others. And, you'll get better at motivating and inspiring your team and colleagues.Deepen your learning in Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategiesGet private coaching:https://kimnicol.com/Follow me on LinkedIn:https://www.linkedin.com/in/kimnicol/

HR leaders are feeling the squeeze.  With limited resources and growing pressure to improve engagement, performance, and retention, many are tasked with building manager support systems from scratch, often without the time or tools to do it effectively. In this episode, Morgan Webb, Senior Strategic Advisor at 15Five, and Yen Tan, Evangelist, Expansion & Manager Products at 15Five, share how HR can take a more focused and sustainable approach to manager enablement. They discuss why blanket training programs rarely work, how to use data to identify where support is needed most, and why piloting and iterating can drive better results than aiming for perfection. This conversation guides HR teams ready to stop doing it all and start doing what works. Join us as we discuss: (00:00) Meet HR Superstars: Yen Tan & Morgan Webb (03:24) Yen Tan on management journey and challenges (04:43) Morgan Webb shares leadership lessons (06:55) The current state of HR and why HR owns manager enablement (10:04) Managers are the bridge between HR goals and culture (16:26) The danger of generic training and what to do instead (18:18) The 70-20-10 model and learning styles (20:01) Piloting and adapting learning based on feedback (28:01) Overcoming skepticism and finding champions (31:41) Measuring the effectiveness of manager enablement (35:12) Continuous measurement for engagement and health (37:07) Using manager meetings and existing rhythms for reinforcement Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/ Download 15Five's Manager Enablement Playbook: https://www.15five.com/content/15fives-manager-enablement-playbook-for-hr-leaders/?utm_source=&utm_medium=podcast&utm_campaign=Podcast​​  For more on maximizing employee performance, engagement, and retention, click here: here:https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo