Podcasts about Car dealership

Joe Duffy Group boss Gavin Hydes on grit, culture and keeping customers happy. Over the past six months, our listenership has grown so much. Many of you missed this 2020 chat with Gavin Hydes, and regulars keep telling me it's the episode they still quote back at their teams. So we're giving it another spin. It was recorded mid-lockdown over Zoom, Gavin's in a glass-and-tile Porsche showroom, so the sound's a bit “bathroom-y”. Stick with it, the ideas are gold. Who's Gavin? Chief Executive of the Joe Duffy Group, Ireland's largest privately-owned dealer network. Took the business from one BMW site in 2005 to 23 dealerships and 22 franchises today, representing BMW, Audi, Porsche, Volvo, VW, Mazda and more.  Now oversees 1,600+ staff, the fixed-price used-car brand ZuCar and a huge stake in UK giant Vertu Motors. What we cover:   {0:02} – Leaving the family hotel trade for a Y-reg Toyota sales job {5:30} – Why “no” is just step one. {11:40} – From Bolton BMW to Dublin: how love (and ambition) moved him to Ireland {14:15} – Surviving the Celtic Tiger crash. {19:00} – The balanced-scorecard no-commission pay plan {27:00} – “Teams that play together stay together” {33:10} – Launching ZooCar: fixed prices, “zoo-guides” (no salespeople) and customers who appraise their own part-ex online. {40:45} – Post-COVID car buying: fewer walk-ins, more serious buyers—and why the 15-minute reply window now matters.  {46:00} – Career advice Enjoy the rerun, and thanks for being part of the next wave of listeners. About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk

In this follow-up chat, Simon sits down again with Malcolm Beatty of MB Motors in Northern Ireland. They talk through the practical things that keep a small, independent site busy: Building the right website – why Malcolm walked away from a free template, paid for a fully custom design and ended up with an award-winning website. Indoor photo booth – one set of lights, one background, and every car looks the same online, whatever the weather. Getting reviews the easy way – a printed QR code on the desk means most buyers leave a Google review before they drive off. They've passed 1,500 reviews at 4.8/5. Looking after staff – a small on-site gym, go-kart nights and “Employee of the Month” bonuses help keep a 15-person team pulling in the same direction. Hiring by video – every applicant records a short clip; it weeds out time-wasters and shows who's comfortable on camera for walk-around videos. Warranty and goodwill – how the team deals with the odd used-car problem and why a polite customer usually gets extra help. Stock decisions – why they've parked most Land Rovers for now, and what would have to change before they start buying EVs in volume. If you run (or want to run) a small dealership, this is a straightforward look at the day-to-day choices that turn browsers into buyers - and keep them coming back. About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk

Malcolm Beatty was meant to auction cattle, not cars. But after his dad died and the family farm future vanished, the 16-year-old opened the Yellow Pages, circled “car salesman”, and never looked back. In this raw conversation, the MB Motors founder reveals: •    How a £450 Peugeot 306 on his driveway became a 150-car forecourt – and why he still trusts auction sheets over glossy adverts. •    The thieves who stole seven of his best cars and the brutal lessons that now keep his yard fortress secure. •    Why farmers make the toughest negotiators and the one tactic that still closes deals today. •    Building an award-winning website on an independent budget and using #SourceIt to beat franchised giants. •    Franchise vs. independent sales – the red-tape, the margins, and the simple reason customers drive past showrooms to buy from him. If you're dreaming of swapping a salaried sales-manager desk for your own lot, or just want to know how to turn setbacks into silverware, Malcolm's story is the playbook. About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk

Send us a textIn this episode, Theo Cook and James Alford catch up with Jordan from Red Sparrow Motors to discuss his dealership's growth, business challenges, and online presence. They explore strategies for managing time, customer expectations, stock, and the benefits of outsourcing and finance licensing.Keep up with Jordanhttps://www.instagram.com/redsparrowmotors/https://redsparrowltd.com/---------------------------------------------------------------------------------APPLY TO BE ON THE PODCAST: https://shiftingmetal.co.uk/be-on-the-podcast---------------------------------------------------------------------------------Theo Cook: https://www.youtube.com/@tedtorquesJames Alford: https://www.facebook.com/Platinumcarcentre----------------------------------------------------------------------------------Found it useful or interesting? You can now show your support and buy us a coffee

Most service advisors freeze the moment a customer pushes back. This episode breaks down 5 objection-handling scripts that turn awkward “no thanks” moments into confident, ethical sales. Simon walks through: •    (2:30) The tyre pitch that makes price comparisons irrelevant •    (4:21) The brake fluid line that reframes the risk •    (6:01) The HVAC analogy that changes minds in winter •    (7:17) The old-school script that still works: Feel, Felt, Found •    (8:29) A closing line so disarming it doesn't feel like selling. If your service team hears “I'll leave it” more than they'd like, play them this. About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk

Speed matters. But when six dealers send back the same templated email, guess who the customer trusts? No one. In this episode, Simon breaks down:  •    Why quick replies aren't the same as good ones (2:01) •    The 7 digital questions every sales team should prepare for (8:10) •    A smarter way to personalise replies using ChatGPT—without rewriting everything (9:04) •    The exact format top salespeople at Leasing Options are using right now (12:01) This one's for sales managers relying on automation but losing the human touch. If your email replies sound like everyone else's, you're just making it easier for customers to ghost you. About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk

Today is Thursday, May 15. Here are some of the latest headlines from the Fargo, North Dakota area. InForum Minute is produced by Forum Communications and brought to you by reporters from The Forum of Fargo-Moorhead and WDAY TV. For more news from throughout the day, visit InForum.com.

Too many salespeople think they're being helpful by sending valuation app links upfront.  They're not. They're handing the deal away.  In this episode, Simon breaks down how lazy reliance on digital tools is losing you sales.  He explains why quoting a part-ex price before building rapport is a dead-end, how to uncover hidden objections using the “1 to 10” condition scale (24:41), and why most customers rate their banged-up car as a 10/10 without blinking. Highlights include: •    [10:50] Why sending the app link too soon ends the conversation •    [14:22] The psychology behind overvalued part-expectations •    [24:41] The “1 to 10” trick for surfacing hidden damage and selling cosmetic upsells •    [31:15] Turning distant enquiries into committed phone calls (not ghosted leads) This one is a must-listen for sales leaders. Want fewer walkaways and more gross?  Fix how your team handles the first contact. This episode shows you where to start. About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk

Send us a textEmail Lennie at lennielawson2020@gmail.com

In this episode we look at business to business sales.  Obviously, you are still dealing with people but getting to speak to the right person first of all is key. With this in mind, where do you start? Simon discusses some approaches to help when cold calling: from canvassing your suppliers to competitors of your existing customers. If your hand feels heavy prospecting your business database, then these top tips will help. Here are the highlights: {01:14} Marketing isn't selling {02:25} Bouncing off one customer to another {03:37} Suppliers {04:28} Competitors of your existing customers {09:23} How to get through voice mail and gate keepers {12:15} Farmer rather than hunter About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk

Happier Cars promises to sell your car for a commission...But an ITV News investigation has found at least 50 people have been left out of pocket and a car. The used car dealership is accused of stealing £740k from their customers. Police in London and Essex have now launched investigations relating to Happier Cars in Harlow, but will these customers ever get their money back? Kaf Okpattah tells Lucy Watson what you need to know.

Every dealership loses deals, but do you actually know why? After 25 years of training thousands, I'm breaking down the 3 most common deal killers in the motor trade — and what top-performing salespeople do differently. In this episode: Why the trial close is make-or-break (and how most reps botch it) The subtle ways your team avoids asking for the sale How most demo drives are a mess — and what to do instead A smarter way to spot underperformance (hint: it's not a mystery shop) How to stop salespeople from reverting to bad habits under pressure If you manage a sales team or want to close more deals yourself, this episode will sting a little — but it'll help a lot more.

TOP STORIES - Miami-Dade car dealership owner gunned down by brother in triple shooting; Lawmakers end Hope Florida charity probe without hearing from key players; South Florida man accused of stealing coworker's nude photos from her cellphone; More unmarked graves detected at Tropicana Field; Pinellas Park woman throws pizza at boyfriend, gets charged with battery.

As you know we often have so much to discuss with our guests, that it covers two episodes, and our recent interview with Chris Wiseman (Managing Director – Wessex Garages) is no different.  In the first instalment we discussed the OEM partnership and this week we move onto the culture within Wessex, staff recruitment and their online navigation team. We also look the how the market may be structured in the future, the barriers to success and Chris's top tips. Here are the highlights: {01:10} What does the week look like {08:15} Recruitment {13:25} Online Navigators {22:57} Team Motivation {28:16} Market structure going forward {31:10} Road Blocks About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk

Nokukhanya Mntambo speaks to Kumbi Mtshakazi, the Resident Motoring Enthusiast about Chinese Car brands driving out two leading cars brands in the car dealership space. See omnystudio.com/listener for privacy information.

Friday Fails! Great game and more.The Blue Origin Flight Was Fake Conspiracy Theories, Explained (and Debunked)Senator Proposes Easter Monday as a Federal Holiday to Honor Christ's ResurrectionAntiques Roadshow hosting appraisal event in St. LouisMissouri man blames Crocs for crashing truck into Kum & GoThe Comeback of Low Rise Jeans: Why They're Making Waves in 2025 FashionJelly Shoes Are Officially Back: See 14 Modern Takes on the Nostalgic '90s TrendStirrup Pants: Are They Making A Fashion Comeback?Local movie theater is changing its policy on Minecraft movieWoman accused of lying about feeding needy children, using money on luxury car, homesOnlyFans model who filmed herself urinating on grocery store food busted for hotel room pee spree — including on a BibleUpset boyfriend jailed for bomb hoax to girlfriend's cruise shipFlorida bride late for wedding stopped by police who say driver doing 105 mph in a 45Camp Hill woman charged after allegedly making, cancelling hundreds of false hotel reservationsA Florida store owner is arrested. The offense? Selling human bones in her shop and online.Naked man arrested after climbing atop Disneyland restaurant‘Cocaine became so irate:' Man attacked Brevard County Subway employees3 men, 1 teen facing multiple charges in Louisiana for riding horses in Walmart'Stranger Than Fiction': Texas Man Broke into a Car Dealership, Only to Call 911 Himself Because He Couldn't Find a Way Out —and All He Managed to Steal Was CandyNJ Man Brandished Gun At Comic Book Store To Intimidate Disorderly CustomerAre there signs of life on alien planet K2-18b, or is it just a lot of hot air?Parkway School District bans student cell phone use in schoolMan charged for stealing GMC Acadia from Lou Fusz in St. Louis Co.  Follow us @RizzShow @MoonValjeanHere @KingScottRules @LernVsRadio @IamRafeWilliams - Check out King Scott's Linktr.ee/kingscottrules + band @FreeThe2SG and Check out Moon's bands GREEK FIRE @GreekFire GOLDFINGER @GoldfingerMusic THE TEENAGE DIRTBAGS @TheTeenageDbags and Lern's band @LaneNarrows http://www.1057thepoint.com/Rizz  Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Friday Fails! Great game and more. The Blue Origin Flight Was Fake Conspiracy Theories, Explained (and Debunked) Senator Proposes Easter Monday as a Federal Holiday to Honor Christ's Resurrection Antiques Roadshow hosting appraisal event in St. Louis Missouri man blames Crocs for crashing truck into Kum & Go The Comeback of Low Rise Jeans: Why They're Making Waves in 2025 Fashion Jelly Shoes Are Officially Back: See 14 Modern Takes on the Nostalgic '90s Trend Stirrup Pants: Are They Making A Fashion Comeback? Local movie theater is changing its policy on Minecraft movie Woman accused of lying about feeding needy children, using money on luxury car, homes OnlyFans model who filmed herself urinating on grocery store food busted for hotel room pee spree — including on a Bible Upset boyfriend jailed for bomb hoax to girlfriend's cruise ship Florida bride late for wedding stopped by police who say driver doing 105 mph in a 45 Camp Hill woman charged after allegedly making, cancelling hundreds of false hotel reservations A Florida store owner is arrested. The offense? Selling human bones in her shop and online. Naked man arrested after climbing atop Disneyland restaurant ‘Cocaine became so irate:' Man attacked Brevard County Subway employees 3 men, 1 teen facing multiple charges in Louisiana for riding horses in Walmart 'Stranger Than Fiction': Texas Man Broke into a Car Dealership, Only to Call 911 Himself Because He Couldn't Find a Way Out —and All He Managed to Steal Was Candy NJ Man Brandished Gun At Comic Book Store To Intimidate Disorderly Customer Are there signs of life on alien planet K2-18b, or is it just a lot of hot air? Parkway School District bans student cell phone use in school Man charged for stealing GMC Acadia from Lou Fusz in St. Louis Co.     Follow us @RizzShow @MoonValjeanHere @KingScottRules @LernVsRadio @IamRafeWilliams - Check out King Scott's Linktr.ee/kingscottrules + band @FreeThe2SG and Check out Moon's bands GREEK FIRE @GreekFire GOLDFINGER @GoldfingerMusic THE TEENAGE DIRTBAGS @TheTeenageDbags and Lern's band @LaneNarrows http://www.1057thepoint.com/Rizz   Learn more about your ad choices. Visit podcastchoices.com/adchoices

On today's show we are joined by Car Dealership Guy and David Hochberg to discuss how Tariffs affect buying a car and a home.You can find every episode of this show on Apple Podcasts, Spotify or YouTube. Prime Members can listen ad-free on Amazon Music. For more, visit barstool.link/thedogwalk

We welcome back Chris Wiseman (Managing Director – Wessex Garages), he first joined us on the podcast 219 episodes ago, and a lot has happened since then. Today we discuss the OEM/Dealer relationship, how that has changed and the key to its success going forward. How the new brands differ in their strategies and culture to the legacy brands and the benefits to that. We then dive into the new and used car markets, the current climate and the challenges ahead. Here are the highlights: {02:25} Growth  {05:25} Relationship with your  OEM  {10:10} Broken Model {11:30} Hybrid Agency {17:33} New Brands {26:06} Market Share {30:31} New Cars {38:55} Used Cars About Symco Training: Symco Training was founded in 2000 by Simon Bowkett and it was his belief that the business had to offer its clients something different. That difference was clear to Simon from his days in the dealership when he experienced many sales trainers who had all the answers, but were unable, unwilling or both to actually show the delegate how they could be implemented. It remains the ethos of the business today. You see, Symco only employ trainers that are committed to delivering not only in spiring and insightful training, but are equally as happy to demonstrate these skills and techniques with real customers in your own showroom. We believe in order for sales training to be effective and in Simon's words ‘real world', it needs to be tried and tested in the only place it matters the showroom floor. There is no room for theory when your goals are for your team to sell more cars, hours or parts and retain more profit. In dealerships around the world the focus applied by many of the sales executives is to try and sell a deal. Symco specialise in getting your teams to focus on selling themselves, the product and then supporting this with the deal. To find out more visit: www.symcotraining.co.uk  

Stephen Grootes speaks to consumer ninja Wendy Knowler about the importance of doing thorough background checks when buying a car, warning that even reputable dealerships may not be entirely honest. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape.Thank you for listening to The Money Show podcast.Listen live - The Money Show with Stephen Grootes is broadcast weekdays between 18:00 and 20:00 (SA Time) on 702 and CapeTalk.There’s more from the show at www.themoneyshow.co.zaSubscribe to the Money Show daily and weekly newslettersThe Money Show is brought to you by Absa.Follow us on:702 on Facebook: www.facebook.com/TalkRadio702702 on TikTok: www.tiktok.com/@talkradio702702 on Instagram: www.instagram.com/talkradio702702 on X: www.x.com/Radio702702 on YouTube: www.youtube.com/@radio702CapeTalk on Facebook: www.facebook.com/CapeTalkCapeTalk on TikTok: www.tiktok.com/@capetalkCapeTalk on Instagram: www.instagram.com/capetalkzaCapeTalk on YouTube: www.youtube.com/@CapeTalk567CapeTalk on X: www.x.com/CapeTalk See omnystudio.com/listener for privacy information.

In this week's episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and LA Williams, get the secrets to success from special guest Hayden Hicks, President of Jerry Hunt Supercenter.  "I remember walking outside and clenching my knuckles... my kids will never know this life." - Hayden Hicks Hayden shares insights into the remarkable success of his dealership group and the specific strategies for achieving high sales volumes! Hayden discusses his team's approach to vehicle acquisition, customer service, and fostering a strong dealership culture; and emphasizes the importance of a value-driven, community-focused mindset in transforming Jerry Hunt Supercenter into a top destination for car buyers in North Carolina. "I want to out serve, out care, my competition. If you are ignoring AI, you will be left behind" - Hayden Hicks The conversation covers a wide range of topics essential for dealership leadership, including effective desking techniques, the role of lifelong learning, and the use of technology. Hayden articulates the necessity of viewing the dealership's BDC as the new digital showroom, advocating for innovative customer engagement approaches. Emphasizing the power of digital marketing and social media presence, Hayden illustrates how developing robust content strategies can drive customer interest and loyalty, positioning Jerry Hunt Supercenter as a market leader in used car sales!   Key Takeaways: ✅ Vehicle Acquisition Expertise: Hayden Hicks reveals strategies for obtaining inventory, including utilizing a specialized Vehicle Buying Center and leveraging team efforts to secure the best deals. ✅ Servant Leadership: Hayden underscores serving customers and the community, ensuring that all dealership interactions reflect the values of respect and appreciation. ✅ Digital Showroom Approach: The importance of leveraging technology and maintaining a strong BDC presence to meet the evolving needs of modern car buyers. ✅ Content and Social Media Strategy: Developing engaging and informative content to build an audience and drive dealership recognition at local and broader levels. ✅ Continuous Learning and Adaptation: Hayden Hicks prides himself on being a lifelong learner, consistently seeking opportunities to enhance dealership operations and team performance.     About Hayden Hicks Hayden Hicks is the President of Jerry Hunt Supercenter, a top-performing independent dealership group in North Carolina. With a background deeply rooted in the automotive industry, Hayden Hicks advanced through various roles, from sales manager to desk manager, finance director, and general manager, before stepping into his current leadership position. Known for his expertise in desking and strategy in vehicle acquisition, Hayden drives the organization's success with a focus on service excellence and community engagement.       Accelerating Success in Automotive Sales: Insights from the Millionaire Car Salesman Podcast Key Takeaways Servant leadership and a focus on community impact can transform the traditional car sales experience, particularly in independent dealerships. Robust CRM and data management are vital to leveraging existing customer relationships and optimizing dealership operations. Harnessing AI and innovative technologies can significantly enhance customer engagement and streamline dealership processes.     A New Approach to Car Sales: The Value of Servant Leadership In the latest episode of the Millionaire Car Salesman Podcast, Hayden Hicks, President of Jerry Hunt Supercenter, discusses shifting paradigms in independent car dealerships by embracing servant leadership. This approach, which prioritizes the well-being of employees and customers, aims to dismantle the stigma often associated with independent dealerships. Reflecting on his upbringing in the automotive industry, Hayden emphasizes the importance of gratitude and service. "I understand as an independent car dealership that we are already starting from behind in a customer's perspective," he notes. This perspective has led him to inculcate a culture that goes beyond mere transactions. Jerry Hunt Supercenter strives to offer a remarkable customer experience, asserting that purchasing a car is one of the most significant financial undertakings for many. The broader implications of this servant leadership approach are profound. By fostering an environment where employees are motivated to serve and innovate, independent dealerships can dramatically improve customer satisfaction and loyalty. This model not only challenges traditional views but sets a new standard for client-focused service in the automotive industry. CRM and Data Management: Mining Gold in Customer Relations A critical game changer for Jerry Hunt Supercenter has been their strategic use of CRM tools, notably Promax, to enhance customer relations and dealership operations. As Hayden mentions, "We have around 150,000 people in our database… it's like a gold mine." This vast reservoir of data enables the dealership to tap into existing customer relationships effectively and drive repeat business. Hayden acknowledges the importance of a CRM specialist: "We have a person on site that used to work for Promax, now works for us to ensure that we are following in that footsteps of using the CRM 100% correctly." This dedicated focus ensures that the CRM is leveraged to its full potential, optimizing both sales strategies and customer engagement. For dealerships looking to innovate, the lesson here is clear: efficient data management can be the key to unlocking substantial business growth. By understanding and anticipating customer needs through detailed data analysis, dealerships can craft personalized experiences that create lasting loyalty and drive sales. Embracing AI and Technology: Revolutionizing Engagement and Operations The podcast underscores a forward-looking approach to integrating AI and technology into dealership operations. Hayden articulates how Jerry Hunt Supercenter plans to incorporate AI solutions like Podium, emphasizing the critical role of engagement: "We are going to initiate it in the beginning to help our agents interact… until engagement happens." In today's competitive market, AI tools can significantly improve engagement rates, which have traditionally hovered at a mere 6-8% for phone calls. AI's ability to provide instant responses and streamline after-hours interactions can bridge the gap between dealerships and potential buyers, making customer engagement more efficient and impactful. The transformative potential of AI in automotive sales is immense. By embracing these technologies, dealerships can not only improve their responsiveness and customer satisfaction but also gain a competitive edge in an increasingly digital landscape. Jerry Hunt Supercenter: A Vision for the Future Hayden Hicks' leadership philosophy at Jerry Hunt Supercenter offers a detailed blueprint for any dealership aiming for substantial growth and innovation. By nurturing a culture of service, strategically utilizing CRM data, and integrating cutting-edge AI technology, the dealership has carved out a leadership position within the industry. The dealership's commitment to a holistic and forward-thinking business model reflects a dedication to progress and customer-centricity. As Hayden ambitiously states, "Our goal is to have a thousand cars every single month… to continue to serve our customers at a high level." Jerry Hunt Supercenter is not just competing in a challenging market; it's paving the way with innovative practices that emphasize empathy, efficiency, and excellence. For industry leaders and dealerships everywhere, Hayden Hicks' insights offer not just practical strategies but a compelling vision of what the future of car sales can and should look like.       Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability. Visit www.nccdirect.com/dealer-synergy to learn more!   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more. Visit www.nccdirect.com/dealer-synergy to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit. Visit www.nccdirect.com/dealer-synergy to learn more!   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login. Visit www.nccdirect.com/dealer-synergy to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

If you've ever bought a car from a dealership, there's a good chance it was one of your worst experiences in life. I promise you that this podcast will teach almost everything you need to know about how to never get ripped off at the car dealership again! RussFlipsWhips is one of the most popular automotive content creators on social media and he really shares all the secrets. Check out more of Russ' content here:https://www.tiktok.com/@russflipswhipsSupport the show

In this episode of Whiskey Watches Wheels, Matt and the crew share personal anecdotes, including a humorous experience at a Dodge dealership while picking up a new vehicle. They discuss their current wristwatch collections, with each member showcasing their favorite timepieces. Matt shares his experience of building a watch from scratch, detailing the tools and techniques he used. The conversation shifts to recent watch releases, particularly focusing on Rolex and Seiko, and their respective designs and pricing. In this conversation, the hosts delve into various aspects of watch collecting, comparing vintage and new models, discussing the implications of solar technology in luxury watches, and exploring the impact of market trends and tariffs on the automotive industry. They also touch on the appeal of brands like Grand Seiko and Tudor, highlighting the nuances of consumer preferences in the luxury watch market.

* If you get a text about an unpaid toll, ignore it. It's a scam * Explaining Trump's tariffs: what do they do, and how will they impact us? * Deuce McAllister breaks down the Saints offseason so far * Joe Giarrusso on Mayor Cantrell's fight against paying New Orleans schools * How will voters feel about President Trump's tariffs?

Tommy talks with Troy Duhon, the founder of Premier Automotive Group, about the impact of President Trump's tariffs.

Carmakers say sales soared last month as buyers snapped up vehicles in attempts to get ahead of the tariffs President Donald Trump is set to announce later today. Vehicle sales could fall after tariffs are implemented and car prices surge. Plus, U.S. businesses went on a hiring spree in March. How exactly can jobs affect interest rates? We’ll discuss. Then, we’ll look at how London's millennium-old Borough Market has evolved to serve modern tastes.

Carmakers say sales soared last month as buyers snapped up vehicles in attempts to get ahead of the tariffs President Donald Trump is set to announce later today. Vehicle sales could fall after tariffs are implemented and car prices surge. Plus, U.S. businesses went on a hiring spree in March. How exactly can jobs affect interest rates? We’ll discuss. Then, we’ll look at how London's millennium-old Borough Market has evolved to serve modern tastes.

In this episode, I sit down with Dan Garces, President and COO of Automotive Capital, to break down the financial strategies that allow dealership operators to grow, scale, and even own their own store—without putting up massive amounts of personal cash. Dan has spent his career helping dealers navigate the complexities of capital, and today, he's sharing real-world insights on how funding works, how to leverage it properly, and what separates those who stay operators from those who become owners. We dive into: The biggest mistakes dealers make when it comes to financing growth. Alternative funding options that don't drain your cash flow. How to position yourself for ownership even if you don't have millions in the bank. The mindset shift required to go from running a store to owning one. If you've ever dreamed of owning your own dealership, expanding your operations, or simply improving your financial strategies as an operator, this episode is for you. Knowledge is the key to growth—and today, we're unlocking it. Dealer Talk with Jen Suzuki Podcast |

Aries seems confused by Power and Control. JESTIES try to explain. But everybody has a different idea.Then, after the open, Aries takes his power and tries to control the convo. Starting with a guesstimate of all our ages, and a polite dance around the subject, we explore. That leads to...Car dealership run by gnomes. The salesperson ceremoniously follows their religion when selling.Aries tries to take things from various locations to use at home, and is surprised to learn people don't live where they work .-- then meets people who create their own schools so they can have more control.Aries is apparently the straight half of a 2-person comedy duo, with "Escalante." Are there layers of straightness? Apparently it has something to do with rapping burritos and eating onions.Ballsy Bob, that guy at the circus who can guess very personal details about the patrons.Fun Table talk tangents about random topics.And so much more... Thank you for listening. LIke what you hear? Want to hear something more? Drop us a comment at team@jestimprov.com Let us know if you want a mention in our episode, we'll do our best to give you a shout-out.Visit us anytime at https://www.jestimprov.com to find out more about us in Ventura, CA - including when to drop-in for classes and shows!

Robert Migliaccio gives some very informed opinions about why car dealerships are still saddled with a bad reputation. How can it be changed? And when?Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.https://www.gdsdealers.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2025BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

On this episode of Connected, Greg sits down with the internet's favorite Car Dealership Guy, Yossi Levi! From building an anonymous Twitter presence to transforming his digital persona into a thriving business, Yossi's entrepreneurial journey showcases how authentic industry insights can evolve into a brand with real-world impact. Yossi and Greg dive into an exciting array of topics. Here's a sneak peek at the highlights: -The beginnings of Car Dealership Guy. -Doubling down on your niche. -What's on the horizon for the industry.

In this episode, we're tackling a major gap in dealership service departments—technician videos. These videos are a game-changer for gaining more work approvals, yet most technicians receive zero training on how to shoot them effectively. Data shows that shops using video can double RO sales, with TruVideo reporting a 20-30% increase in revenue per RO. But here's the problem—background noise, unclear explanations, and long-winded clips are costing you approvals and money. I've been training service advisors across the country on gaining approvals, mastering sales conversations, and improving call handling—and now, I'm bringing that same energy to technicians. In this episode, I break down: ✅ How to shoot clear, effective videos that set up approvals ✅ The power of credibility and a strong greeting ✅ Why short, engaging videos drive more customer trust ✅ The meaning of “extra extra” and how it leads to extra sales ✅ How to increase work, grow sales, and keep your shop busy This is a must-listen for service directors, fixed ops leaders, and dealership owners looking to boost customer trust, grow revenue, and help their teams hit their full income potential. Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com | Meet me!  bit.ly/3J7011t  Check out my other show, Loyalty-Based Selling Strategies on CBT News | https://bit.ly/3JlcXAx

- Trump Threatens Tariffs on All Car Imports… - …But Will Lower Tariffs If Countries Cut Theirs - Scout Loses Direct Sales Battle in South Carolina - U.S. Car Inventory Levels Drop - Toyota Teases New Fuel Cell System - Chevy Reveals NASCAR EV Prototype - Tesla Combats Charging Cable Thieves  - State Department Changes Armored EV Language - Magna Boosts Q4 Earnings - Porsche To Cut 1,900 Jobs in Germany

- Trump Threatens Tariffs on All Car Imports… - …But Will Lower Tariffs If Countries Cut Theirs - Scout Loses Direct Sales Battle in South Carolina - U.S. Car Inventory Levels Drop - Toyota Teases New Fuel Cell System - Chevy Reveals NASCAR EV Prototype - Tesla Combats Charging Cable Thieves  - State Department Changes Armored EV Language - Magna Boosts Q4 Earnings - Porsche To Cut 1,900 Jobs in Germany

Today - more issues with short term vacation rental sites like VRBO and Airbnb are cropping up. Who should take responsibility when things go wrong? Know what to be aware of and what to do when the place is not as represented. Also - It's the best of times AND the worst of times to experience buying a vehicle. Some methods are far more consumer focused than others, which can make a huge difference for your wallet. Vacation Rentals: Segment 1 Ask Clark: Segment 2 Modern Car Buying: Segment 3 Ask Clark: Segment 4 Mentioned on the show: How short-term vacation rentals use a decades-old internet law to dodge safety concerns National Registry Of Unclaimed Retirement Benefits How To Find Missing or Lost Retirement Accounts - Clark.com AI Lured Me Into a Car Dealership. That's Where Things Broke Down Amazon is officially in the online car sales business Why You Should Never Use a Debit Card To Pay for Anything How To Avoid ATM Fees How To Switch Banks in 4 Simple Steps Clark.com resources Episode transcripts Community.Clark.com / Ask Clark Clark.com daily money newsletter Consumer Action Center Free Helpline: 636-492-5275 APELLA WEALTH - Advice For Life Learn more about your ad choices: megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, I tackle one of the biggest challenges dealerships face: turnover. With 70% turnover rates in sales and service, it's nearly impossible to build client loyalty or hit nationally ranked numbers when you're constantly starting over with new team members. The solution? It starts with the General Manager. I share the tactics I've used to shift team behaviors and improve retention, beginning with the leadership at the top. From personally observing processes in service and sales to identifying patterns in body language, communication, and professionalism, I reveal how GMs can better understand the root causes of turnover and implement targeted training that works. We'll explore how nurturing your team members' success—and showing them you genuinely care—creates the environment needed for loyalty, growth, and better results. And we'll discuss why GMs need to spend more time in the service department, where the real momentum lies. Plus, I'll share actionable strategies like daily MVP recognition to inspire and motivate your team to reach their potential. This episode is your playbook for reducing turnover, building a stronger team, and ultimately driving better outcomes. Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com

In this special episode, we were invited onto the Car Dealership Guy podcast by Sam D'Arc, COO of Zeigler Auto Group. Our CMO, Jason Healey, was joined by Justin Firend from Dealers United to dive deep into the world of social media and marketing in the automotive industry. Together, they discuss the ever-growing importance of digital marketing, how dealerships can effectively leverage social media platforms, and the evolving landscape of content creation to better engage with customers. Tune in for an insightful conversation on how marketing is reshaping the way dealerships connect with their communities and grow their brands.

Salv joined Jacqui Felgate to explain what happened in Leongatha.See omnystudio.com/listener for privacy information.

Welcome to the Car Dealership Guy Podcast. In this special episode im speaking with my toughest critics, the Car Dealership Guy team! This episode of the Car Dealership Guy Podcast is brought to you by: 1. Access Point Consulting - Access Point Consulting is a consulting firm that specializes in providing strategic solutions to enhance business performance and drive organizational success. Learn more @ https://accesspointconsulting.com/ 2. CDG Recruting - Building on the success of my industry job board, I'm launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you're ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/

Welcome back listeners! This is a quick yet impactful class tailored for everyone working in dealerships—both in sales and service. As competition heats up, creating a standout customer experience is more critical than ever, and I'm here to share actionable tactics that you can implement immediately to enhance relationships and drive loyalty! Let's get it!  Listen in as I explore the power of client history and its role in nurturing loyalty while boosting your bottom line. I'll reveal key strategies for Service Advisors to connect with customers effectively, ensuring they feel appreciated and valued from the moment they walk in. For our sales teams, these tactics can transform your approach, leading to improved appointment rates and increased sales. I discuss the importance of knowing who is coming in tomorrow—whether they're new or returning clients—and how this knowledge can set the tone for a warm, welcoming experience. Acknowledging customer loyalty through personalized greetings and CRM history not only makes customers feel special but also creates lasting connections. I provide real-world scenarios for both sales and service teams, making it easy for you to understand and implement these strategies right away. This episode is mission-critical for anyone in the dealership looking to elevate customer interactions and stand apart from the crowd. Tune in to learn how to make every customer feel like they truly matter, and discover how simple, personalized actions can transform your dealership's culture and customer experience. Let's get started on creating memorable moments that lead to lasting loyalty! Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com

Beat Migs! And we go Straight to the Comments about Jake Paul and Mike Tyson!

We want to work with YOU! 15 Minute Free Consultation  Start healing now! Set up a Coaching Session Welcome to Mr. and Mrs. Therapy, where hosts Tim and Ruth Olson guide you in transforming life's challenges into opportunities for growth and healthier relationships. In this episode, they delve into the intriguing world of sales, exploring how different approaches can impact both the buyer and the seller. Join Tim and Ruth as they share their recent experiences at three car dealerships, each offering a unique insight into sales tactics and customer service. Discover how underlying assumptions and personal attitudes play a crucial role in the sales process, influencing trust and satisfaction. Through engaging storytelling and expert insights, learn about the psychology behind sales interactions, from high-pressure tactics to genuine customer care. Whether you're wary of salespeople or seeking to improve your negotiation skills, this episode provides valuable strategies for navigating the sales landscape with confidence. Tune in to gain wisdom and practical tips for fostering better communication, making informed decisions, and creating meaningful connections in the world of sales. If you're ready to transform adversity into triumph, this episode is your guide to personal growth and healing from past experiences. [Remember, our podcast is here to spark conversations and offer insights. Join our community on our Mr. and Mrs. Therapy Podcast Group, share your experiences at podcast@mrandmrstherapy.com, and if you're seeking more personalized advice, consider booking your free coaching consultation. Please note, this podcast is for informational purposes only and is not intended to provide diagnosis or treatment.] {Disclaimer: This podcast is for informational purposes only and is not intended to provide diagnosis or treatment. For personalized support, please seek professional help or call the National Suicide Hotline at 988 if you or someone you know is contemplating suicide or needs emotional support.}  

Today on CarEdge Live, Ray and Zach discuss the latest sales data from Q3 which shows even more automakers struggling to get sales growth. Tune in to learn more!

Today on CarEdge Live, Ray and Zach discuss the latest sales data from GM, Toyota, and more! Tune in to learn more.

Today on CarEdge Live, Ray and Zach discuss the latest news headlines from Chrysler, Dodge, Jeep and RAM. Tune in to learn more!

Today on CarEdge Live, Ray and Zach are joined by Josh and Ryan from the CarEdge team to review countless deals and community questions. Tune in to learn more!

Today on CarEdge Live, Ray and Zach are joined by Laura Wehunt from Black Book to discuss the shocking data on negative equity. Tune in to learn more!

Today on CarEdge Live, Ray and Zach discuss the latest news from Stellantis, Ford and GM. Tune in to learn more!