Podcasts about partnerhero

Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO After covering some highlights from the last week on the Support Driven Slack, our hosts are joined by James Baldwin from Change.org and Shervin Talieh from PartnerHero to discuss outsourcing: why and when should you consider it? What does a healthy relationship with a vendor look like? How do keep your outsourced […]

Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO After covering some highlights from the last week on the Support Driven Slack, our hosts are joined by James Baldwin from Change.org and Shervin Talieh from PartnerHero to discuss outsourcing: why and when should you consider it? What does a healthy relationship with a vendor look like? How do keep your outsourced […]

Shervin Talieh, CEO of PartnerHero and formerly CEO of Drumbi, explains the problem with using post service surveys and what to do about it. Highlights include: What post service surveys are What’s the problem with them What could be done differently Getting feedback and improving the team Getting feedback from customers Show Notes: The problem […]