Podcasts about Service

Translating the core values of your business into a new product or service is often easier said than done. Learn how to successfully leverage core values as a marketing strategy to connect with your target audience. Raising awareness for a cause can help create more meaningful relationships between businesses and customers. Knock is defining a new category in the Multifamily Tech Stack: The Intelligent Front Office. Commercial multifamily owners & operators have lacked the software platform to attract, convert, and retain customers efficiently for too long. Knock provides the workflow tools and insights needed to optimize every stage of the revenue lifecycle! It has proudly served over 2M units operated by the fastest growing property management organizations in multifamily.  Know more about knock  https://www.knockcrm.com/home ================================================================ Subscribe to Zain Jaffer: https://bit.ly/2SWhYW5 Follow the PropTech VC Podcast: Listen on Apple - https://apple.co/2Izoznu Listen on Spotify -  https://spoti.fi/2STWDwq Listen on Google Play - https://bit.ly/2H7s6c0 Follow Zain Jaffer at: Twitter: https://twitter.com/zainjaffer Website: https://zainjaffer.com/ Current Ventures: https://zain-ventures.com/ LinkedIn:  https://www.linkedin.com/in/zainjaffer/ ================================================================ How Real Estate Management Is Changing with New Technologies https://youtu.be/NO4LG8QPZvM How Web 1.0 and the Pandemic Changed Entrepreneurship and Startups https://youtu.be/6YDfX3JbLvo Remote World in Real Estate Investing: Does It Improve Productivity? https://youtu.be/077owuTLB-8 ================================================================ About Zain Jaffer: Zain Jaffer is an accomplished executive, investor, and entrepreneur. He started his first company at the age of 14 and later moved to the US as an immigrant to found Vungle after securing $25M from tech giants including Google & AOL in 2011. Vungle recently sold for $780m.   His achievements have garnered international recognition and acclaim; he is the recipient of prestigious awards such as “Forbes 30 Under 30”, “Inc. Magazine's 35 Under 35,” and the “SF Business Times Tech & Innovation Award.” He is regularly featured in major business & tech publications such as The Wall Street Journal, VentureBeat, and TechCrunch.

Join Jim and Greg as they follow up on the Colorado Senate race and how Democrats wasted $4 million trying to influence the GOP primary. They also discuss Cassidy Join Jim and Greg as they follow up on the Colorado Senate race and how Democrats wasted $4 million trying to influence the GOP primary. They also discuss Cassidy Hutchinson's testimony before the January 6th committee and how two Secret Service agents strongly deny her account of President Trump's behavior after the rally that day. And they welcome the sentence of Epstein madam Ghislaine Maxwell but lament that the many clients who violated underage girls will apparently face no consequences whatsoever.Please visit our great sponsors:My Pillowhttps://www.mypillow.com/martiniSave $90 during the MyPillow MySlipper Blowout Sale going on now!Presidential Election Projecthttps://presidentialelectionproject.comSign up for continued updates.

Holmberg's Morning Sickness - Opening Break - Wednesday June 29, 2022

durée : 00:58:25 - Cultures Monde - par : Florian Delorme - One Piece, Dragon Ball, Naruto, Detective Conan ou les Chevaliers de Zodiaques.. Depuis la fin des années 70 les mangas, que ce soit sous forme de livres ou de dessins animés connaissent un succès fulgurant partout dans le monde. Comment ce secteur est-il devenu un pilier du soft power japonais ?

Christoph Rauen von den Barceló Hotels ist zu Gast. Er lebt seit 25 Jahren auf Mallorca und berichtet über die Hotel-Veränderungen im Barceló Aguamarina. Hier im FTI Emag zu bestaunen: https://bit.ly/3y2VarR Die Themen: Mit der Familie auf Mallorca; Barceló Aguamarina im neuen Look, Renovierung für 20 Mio.; Ostküste rund um Cala d‘Or; Türkisblaues Meer vor der Tür; Zwei Poolbereiche; Fokus auf Familien; All-Inclusive-Plus-Programm mit erweitertem Service; Preisvorteile; Hotel-Pendants auf den Kanaren Dir stehen folgende Informationsquellen und Kontaktmöglichkeiten zur Verfügung: https://www.fti.de/service/reisehinweise.html https://www.fti.de/blog/reiseberichte-und-tipps/expertentipps/urlaub-corona-einreisebestimmungen/ Schreib uns deine Fragen, Reiseerlebnisse und Reisetipps an gluecksmomente@fti.de

In this episode, host Tom Simmons is joined by HRP CEO Dan Titus and owner of Thunderbird Environmental, Darby Hittle, to discuss the new joint venture the two companies will embark on.A reminder that our Play Hard segment is also available in video form! Watch that on our YouTube Channel.Make sure you subscribe, give us a review & check us out on social media!YouTubeLinkedInInstagramTwitterFacebookWebsite

Harry Allen is the Co-founder and Chief Relationship Officer of Studio Bank.  With a purpose of "empowering creators", Studio Bank launched in June 2018 to become the first new, locally-headquartered bank in Nashville since 2008 and is one of the City's fastest growing companies. Listen in! Key Highlights: [00:01 - 19:48]  When Business and Service Combine, Magic Happens Harry's career has focused on combining his financial knowledge and expertise with service to business owners. How centralized banking processes can be leads to undeserving the communities and this leads to consumers proving a preference for local banks. Studio Bank employs a vertical strategy in all of the sectors that make up Nashville's economy, including music, arts and entertainment, nonprofit and education banking, and professional services. .[19:49 - 29:40]  New Bank Launches in Nashville to Fill the Void Left by Exits Harry discusses how Nashville was able to benefit from the growth of the pandemic by providing services such as financial assistance and capital raising. Nashville is growing and has reached a point where it is becoming an important part of the regional economy. There are many challenges that Nashville faces, including gentrification and disparities in education. [29:41 - 32:37] Striking the Balance to be Involved Holistically How Harry manages to juggle his time between work, family, and community involvement - identify the non negotiables and set boundaries. Harry offers advice for people who want to get involved in their community but feel overwhelmed or don't have the time. [32:38 - 34:01] Closing Segment Reach out and learn more about how to serve the community! Key Quotes: “Access to capital is no different from the disparity in health outcomes and education… Community banks are making decisions at the community level, by credit committees that are made up of local citizens, and we're approving loans for neighbors. And so when, you know, minority business owner applies at the Bank of America, you know, this is not a criticism of large banks, but those processes are centralized. And so the underwriting takes place way outside of the community. And they're just looking at the the numbers on the application, which doesn't always tell the complete story.” - Harry Allen “Have a vision for the type of life you want to lead, and identify and define the non negotiables as early as possible.” - Harry Allen Connect with Harry: Email: harry.allen@studiobank.com   Linkedin: https://www.linkedin.com/in/harryallen/ (https://www.linkedin.com/in/harryallen/)  Website: https://www.studiobank.com/ (https://www.studiobank.com/)  Connect with me onhttps://www.linkedin.com/in/brian-c-adams/ ( LinkedIn)! LIKE, SUBSCRIBE, AND LEAVE US A REVIEW on Apple Podcasts, Spotify, Google Podcasts, or whatever platform you listen on. Thank you for tuning in and Stay Tuned for the Next Episode COMING SOON!

One of the hardest things for a professional photographer to do is raise their prices. But why is that? We get so caught up in charging according to our self-worth instead of charging for the value our clients see in the photography experience. Once you make that mindset shift, selling and scaling becomes so much easier.In this episode, I chat with coach, speaker, and author Megan DiPeiro about selling with confidence and raising your prices. Megan shares the mindset shifts that have to happen before you can sell your work as a luxury service. She explains why luxe photography is about the experience, not just the final product. And we discuss advice for new photographers and those who want to scale their businesses past six figures.What's in this episode:Why Megan loves sales, and how other photographers can learn to love it, too [2:19]What mindset shift has to happen before you can raise your prices and increase your profit [5:51]How to determine if you're a good fit for your clients and make a deep connection from the get-go [10:45]How to show clients that your work creates a meaningful experience, not just photos [16:54]Why you shouldn't “charge your worth” but instead “charge for your value” [20:40]How to make the mindset shift towards seeing and marketing your work as a luxe service [23:58]Why you should present your price, “shut your mouth,” and allow your clients to react to the number [33:14]Megan's advice for new photographers and those who want to scale their businesses [33:55]If you want to shift your mindset, raise your prices, and scale your business, tune in to this episode.For full show notes, resources, links and to download the transcript, visit our website: https://themilkyway.ca/cultivating-an-empathy-selling-mindset-with-megan-dipiero/Reserve your spot for the 2022 Online Family Photography Retreat: https://themilkyway.ca/2022-family-retreat/

Kale Hills (@kalehills!) joins Kevin and Caroline to talk about ex-Survivor contestant turned Christian singer Baylor Wilson and her single Jesus Happened! Subscribe to our Patreon to get a weekly 2nd Service episode and become a "Patreon saint" :) GCF - Second Service Patreon! CHARITY: This month we're matching iTunes reviews with donations to Everytown for Gun Safety! See omnystudio.com/listener for privacy information.

Agnipath is a continuation of the casualisation of frontline workers in civil bureaucracy—a trend that began in MP in 1996. It didn't turn out too well. ----more---- https://theprint.in/opinion/mp-para-teachers-scheme-showed-india-struggled-with-contract-service-apply-that-to-agnipath/1016723/ 

"Haggai Calls For Faithful Service" Visit our linktree: https://linktr.ee/IATCMSunday July 03, 2022; "Haggai Calls For Faithful Service" Haggai 1:1-11 Lesson Text: Haggai 1:1-11; Time of Action: 520 B.C.; Place of Action: Jerusalem Golden Text: 3 Then the Lord sent this message through the prophet Haggai: 4 “Why are you living in luxurious houses while my house lies in ruins? (Haggai 1:3-4) Outline I. The People's Attitude (Haggai 1:1-6) On August 29[a] of the second year of King Darius's reign, the Lord gave a message through the prophet Haggai to Zerubbabel son of Shealtiel, governor of Judah, and to Jeshua[b] son of Jehozadak, the high priest. 2 “This is what the Lord of Heaven's Armies says: The people are saying, ‘The time has not yet come to rebuild the house of the Lord.'” 3 Then the Lord sent this message through the prophet Haggai: 4 “Why are you living in luxurious houses while my house lies in ruins? 5 This is what the Lord of Heaven's Armies says: Look at what's happening to you! 6 You have planted much but harvest little. You eat but are not satisfied. You drink but are still thirsty. You put on clothes but cannot keep warm. Your wages disappear as though you were putting them in pockets filled with holes! II. God's Response To Their Attitude (Haggai 1:7-11) 7 “This is what the Lord of Heaven's Armies says: Look at what's happening to you! 8 Now go up into the hills, bring down timber, and rebuild my house. Then I will take pleasure in it and be honored, says the Lord. 9 You hoped for rich harvests, but they were poor. And when you brought your harvest home, I blew it away. Why? Because my house lies in ruins, says the Lord of Heaven's Armies, while all of you are busy building your own fine houses. 10 It's because of you that the heavens withhold the dew and the earth produces no crops. 11 I have called for a drought on your fields and hills—a drought to wither the grain and grapes and olive trees and all your other crops, a drought to starve you and your livestock and to ruin everything you have worked so hard to get.” --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Visit our linktree: https://linktr.ee/IATCMSunday June 26, 2022 "The Service Of Godly Leadership" Ezra 6:13-22 Time: about 516 B.C. Place: Jerusalem Golden Text: 14 So the Jewish elders continued their work, and they were greatly encouraged by the preaching of the prophets Haggai and Zechariah son of Iddo. The Temple was finally finished, as had been commanded by the God of Israel and decreed by Cyrus, Darius, and Artaxerxes, the kings of Persia (Ezra 6:14). Outline I. The Temple Finished (Ezra 6:13-15) 13 Tattenai, governor of the province west of the Euphrates River, and Shethar-bozenai and their colleagues complied at once with the command of King Darius. 14 So the Jewish elders continued their work, and they were greatly encouraged by the preaching of the prophets Haggai and Zechariah son of Iddo. The Temple was finally finished, as had been commanded by the God of Israel and decreed by Cyrus, Darius, and Artaxerxes, the kings of Persia. 15 The Temple was completed on March 12,[d] during the sixth year of King Darius's reign. II. The Temple Dedicated (Ezra 6:16-18) 16 The Temple of God was then dedicated with great joy by the people of Israel, the priests, the Levites, and the rest of the people who had returned from exile. 17 During the dedication ceremony for the Temple of God, 100 young bulls, 200 rams, and 400 male lambs were sacrificed. And 12 male goats were presented as a sin offering for the twelve tribes of Israel. 18 Then the priests and Levites were divided into their various divisions to serve at the Temple of God in Jerusalem, as prescribed in the Book of Moses. III. The Passover Observed (Ezra 6:19-22) 19 On April 21[e] the returned exiles celebrated Passover. 20 The priests and Levites had purified themselves and were ceremonially clean. So they slaughtered the Passover lamb for all the returned exiles, for their fellow priests, and for themselves. 21 The Passover meal was eaten by the people of Israel who had returned from exile and by the others in the land who had turned from their corrupt practices to worship the Lord, the God of Israel. 22 Then they celebrated the Festival of Unleavened Bread for seven days. There was great joy throughout the land because the Lord had caused the king of Assyria[f] to be favorable to them, so that he helped them to rebuild the Temple of God, the God of Israel. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Today Pastor Jim's message is, ”What Must I Do To Be Saved, The Truth”. Please watch and share. You may also watch us on our Facebook page, www.facebook.com/gpindychurch , Youtube at our channel, Gracepoint Church New Whiteland and subscribe to the channel. Also, you can go to www.gpindy.net. On the Welcome page, select “On Demand/Live Stream”. Many of you that watch our services and join in our Worship do not have a church home because there are no Grace churches in your area. We invite you to become a part of our fellowship. If you are interested in joining us, please email sglover@gpindy.net . We will get you information on how you can be a part of Gracepoint Church. Even if you're not, please email us and let us know where you are watching from. Pastor Jim would love to hear from you. Please help us financially, to offset our Web costs, by clicking the “Give Online” button. God bless you. Please download and share this message.

Preached at the Revival@7 Service, First Love Church, Accra

.

Deacon Harold Burke-Sivers, international speaker and bestselling author, talks to Fr. Mark about his new book, “Our Life of Service: The Handbook for Catholic Deacons,” providing the spiritual and practical support for Catholic Deacons in the world today.

In this bonus episode of Knight Service, Prince & Freddy sit down with the director of The Night House, The Ritual, V/H/S, The Signal, and the upcoming Hellraiser, David Bruckner! We talk about his history with horror and how he got into filmmaking with a collective in suburban Georgia, the creation and conceptualization of The Ritual and The Night House, his stint with anthologies and his love for the form, and so much more!You can follow David on Twitter and Instagram!————————————————————— Want to keep the horror chats alive? Want to join a super awesome community that truly loves the genre and Knight Light? Want to have access to exclusive content? Sounds like you should join our Discord! ————————————————————— Gain access to our after-show, MidKnight Hour, by signing up on our Patreon. Not enough? How about we throw in Knight Light being in your podcast feeds before Friday? I knew you would come around!Want to be a part of the growth of Knight Light? Support us at these links! WEBSITE | PATREON | TWITTER | PRINCE | FREDDY | DAVID See acast.com/privacy for privacy and opt-out information.

Software as a Service es uno de los sectores más desarrollados de startups en Estados Unidos. En Latinoamérica, en cambio, aún son pocas las startups que han alcanzado una escala significativa, sobre todo atendiendo a clientes y corporativos locales.Hoy conversamos con Jaime Arrieta, CEO y cofundador de Buk, una compañía chilena de Software as a Service cuya solución integral de gestión de personas es utilizada por más de 4 mil compañías y 400 mil trabajadores a la fecha.Jaime nos contó cómo construyeron el primer producto de Buk y cómo consiguieron sus primeros clientes. También, hablamos sobre su estrategia de Go to Market para ir de clientes pequeños hacia más grandes y para expandir internacionalmente.

On this episode of the Strategy with Jason Podcast, Dan Moore joins Jason in Napa Valley California at DMSC 2022 to discuss Making Sense Of The Chaos, Service Experience, Data Consciousness & Getting Vendors Involved. www.strategywithjason.com for more content, bookings and information. Listen To The Full Podcast Episode Here: Apple Podcast: https://podcasts.apple.com/ca/podcast/making-sense-of-the-chaos-service-experience/id1454551179?i=1000566028908 Spotify: https://open.spotify.com/episode/1ooQy7c0sVnRICZNV9g6g5 YouTube: https://youtu.be/eYZYNZt1RZU Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: apple.co/3IwlT3v Spotify: spoti.fi/3fT8V3H Soundcloud: bit.ly/347rnDb Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca Dan Moore: https://www.linkedin.com/in/mooreofdan/

6/26/22 LifeSpring South Service Audio by LifeSpring Church

6/26/22 LifeSpring North Service Audio by LifeSpring Church

This past Sunday, our body of believers came together and interceded on behalf of our community, our city, our state and our nation. Jesus is our High Priest, interceding for each one of us. As we go throughout our week, continue each day in prayer, staying connected to the One who is seated on the throne. Stay connected: Instagram: https://www.instagram.com/thewellgr/?hl=en Website: http://www.thewellgr.com Facebook: https://www.facebook.com/thewellgr/

Today we have the honor of sharing two U.S. veteran stories, both out gay military service members who were in basic training together fifteen years ago and have not seen each other since. Army Veterans Cliff Brown, who is a project manager at Home Base, and Jade Griffiths, who works today as a 911 dispatcher, talk to us and each other about how life was for them as LGBTQ-identifying soldiers during Don't Ask Don't Tell and after it was repealed, about President Trump's 2017 reenactment of the Transgender service ban, and how things are going today. Like all periods of struggle for equal rights, you need to look backwards to look ahead, and it's important for us to continue shed light on these issues and share peoples' stories. As we near the end of June, we wanted to wish our listeners a Happy Pride month.###If you are your loved one is experiencing any emotional, mental health struggles, you are not alone and please contact Home Base at (617) 724-5202, or visit www.homebase.org.Sign up to join us in person or virtually for the 13th Annual Run to Home Base  at runtohomebase.org.Theme music for Home Base Nation: "Rolling the tree" by The Butler FrogsAdditional music in today's episode: "A Gentle Transition" by Immersive Music, purchased and licensed through Premium Beat; and "Lighter" by Crowander, used under the Creative Commons Attribution-NonCommericial 4.0 licensing termFollow Home Base on Twitter, Facebook, Instagram, LinkedInThe Home Base Nation Team is Steve Monaco, Maureen Roderick, Laurie Gallagher, Karianne Kraus, Lucy Little, Taylor Orlando, with COO Michael Allard, Brigadier General Jack Hammond, and Peter Smyth.Producer and Host: Dr. Ron HirschbergProducer, Sound, Editor: Lucy LittleChairman, Home Base Media Lab: Peter SmythHome Base Nation is the official podcast of Home Base Program for Veterans and Military Families, a partnership of the Massachusetts General Hospital and the Red Sox Foundation. To learn more and connect with us at Home Base Nation: www.homebase.org/homebasenation. To Donate to Home Base where every dollar goes to the care of veterans and military families that is cost to them, go to: www.homebase.org/donate.The views expressed by guests to the Home Base Nation podcast are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by guests are those of the guests and do not necessarily reflect the view of the Massachusetts General Hospital, Home Base, the Red Sox Foundation or any of its officials.

Join us in person or watch church live online every weekend. Service times: Saturday @6pm Sunday @9 and 11am www.faithlivingchurch.com https://www.facebook.com/faithlivingchurch/live/ https://www.youtube.com/c/faithlivingchurch/live

Interview de Manuela Cohen, fondatrice de l'association Lsenior Suisse, et de Lawrence Spavieri, directeur d'Allimb.

Elon Musk is reportedly upset with the state of Tesla's service network that he's demanding salespeople get their hands dirty.Link to articles:https://www.thedrive.com/news/tesla-sending-untrained-employees-to-fix-cars-in-service-centers-reporthttps://electrek.co/2022/06/16/tesla-untrained-employees-work-on-cars-service-problematic/Grab a copy of my book:"The Parts Manager Guide" - https://www.amazon.com/Parts-Manager-Guide-Strategies-Maximize-ebook/dp/B09S23HQ1P/ref=sr_1_4?crid=3UZYOGZJUNJ9K&keywords=parts+manager+guide&qid=1644443157&sprefix=parts+manager+guid%2Caps%2C244&sr=8-4https://partsmanagerpro.gumroad.com/l/qtqaxPlease remember to like, share and leave your comments.Videos are uploaded weekly.Check out my website:https://www.partsmanagerprof.com/For the full video you can find it here on my YouTube channel: https://youtu.be/p6VdKfpCrqIIf you want me to continue making videos like these, please donate to our paypal account: paypal.me/partsmanagerproFair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use. No copyright infringement intended. ALL RIGHTS BELONG TO THEIR RESPECTIVE OWNERS*This video is for educational and entertainment purposes only.

Google will offer commercial service for its Google Earth Engine, a new McKinsey survey finds 58% if US workers have the option to work remotely at least one day a week, and Airbnb makes its party ban permanent. MP3 Please SUBSCRIBE HERE. You can get an ad-free feed of Daily Tech Headlines for $3 aContinue reading "Google Announces Commercial Service for Google Earth Engine – DTH"

Unsung |Unsung Service | June 26 | Dave Dummitt We're celebrating acts of service with our amazing volunteers! Jesus asks us to give of ourselves, our time, and energy in service to the ‘body of Christ'. But what does that look like? This week we're bringing you stories of volunteering and how people have changed lives, even their own lives, being the hands and feet of Jesus in service to others. What are opportunities to volunteer near you? How can you experience the joy of volunteering? Get inspired by these heartwarming stories.

Dr. Brian Hill, "Parables in Luke:  Each One Is Important", VBS Musical Presentation, VBS Video Presentation, Combined Worship Praise Band (10:45 Service).

A new MP3 sermon from Partick Free Church of Scotland (Cont) is now available on SermonAudio with the following details: Title: Jubilee Service Speaker: Rev William Macleod Broadcaster: Partick Free Church of Scotland (Cont) Event: Special Meeting Date: 6/25/2022 Bible: 1 Corinthians 3:6 Length: 58 min.

The following guest sits down with host Justin White:•   Brooke Marin — BrokerOwner, Motto Mortgage MetroDelivering a Disney®-like Experience for Your Clients Will Help Drive Repeat BusinessPeople do business with people they like and trust. How can you treat your clients so well that they'll want to keep coming back to you? Listen to Episode #21 of Good. Better. Broker. as we talk with a mortgage broker whose service model is based on her training at the Disney® Institute.In this episode of the Good. Better. Broker. podcast, you'll learn how to deliver a customer service experience rooted in honesty, transparency and authenticity.In this episode, we discuss ...•   1:40 – What customer service means to Brooke•   2:40 – Why Brooke trained with Disney® executives•   3:53 – How Brooke developed her company's core values•   5:53 – The importance of being authentic with your clients and real estate partners•   8:03 – Why not multi-tasking when talking with clients can lead to more business•   9:22 – How saying no to a loan can actually be a good thing•   12:31 – How Brooke uses WhatsApp to communicate with clients•   14:24 – The difference between service recovery and a plus experience for clientsResources Mentioned in This Episode: Disney® InstituteUTrackWhatsAppShow Contributor:Brooke MarinConnect on LinkedIn Connect on FacebookConnect on InstagramJustin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn,  Instagram or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

Find out all about the Silver Jubilee of King George V in May 1935 in this podcast episode in our Stories from St Paul's series. It was the first ever Silver Jubilee to be celebrated by a British monarch, and the celebrations began with a special Service of Thanksgiving at St Paul's on the 6th May – where the two young royal princesses, Princess Elizabeth and Princess Margaret were in attendance – along with a congregation of 4,500. Produced and presented by Douglas Anderson.

Disruption Of Service when something disconnects you from God.

No doubt you've heard somebody say “Insanity is doing the same thing over and over again and expecting different results” Of course that is true. But, more importantly, how do we stop doing the same thing over and over again once we've figured out we aren't getting the results we want? In this episode, we will talk about one of the key things we can work on to over come this particular phenomenon.Also...If you are ready to have an easier time building the business you imagine in your mind – the one that provides both the income and the time freedom you've always dreamed about – I have great news! First, let me just share this thought with you.. One of the unfair and unreasonable expectations we place upon ourselves as business owners is that we should know everything there is to know about running a business naturally. This is crazy. How could a person be born with natural talent in all the complex areas of running a business like:·       Managing people·       Sales·       Understanding financial data·       Creating and improving effective processes·       Risk management·       Never mind the actual technical knowledge of your industry I know I certainly wasn't born with all this knowledge. Could I have eventually built the business I did, without ever asking for help? Maybe.Could I have built a multi-million-dollar business, with over 50 employees, in less than 10 years without ever asking for help? Not a chance. If you try to figure out the “Most important thing” in business by reading books, or searching online, you'll find literally dozens of “Most important things”.And depending on where your business is today, some of them could absolutely be the right one for you! The problem is, in most cases, the person saying it's the most important thing in business hasn't ever built what you are trying to build. And, one of the most common ways to get stuck and overwhelmed is by focusing on of the “Most important things” that is not right for your business today, based on where it is in the overall journey. Taking that approach could literally delay achieving your goals and dreams by years! This is what my group coaching program offers:·       Clarity on where your business is on the overall journey·       What specific areas you should be focused on right now - based on where your business is·       And step-by-step instructions on how to get through the challenges related to those areas as quickly as possible, from someone who has been right where you are today.·       Plus the support and insight of other business owners just like you. My group coaching program only has open enrollment a couple of times per year, and right now we are in one of those open enrollment periods until June 30th. For probably much less than you think – and I really mean that..You can join a community of like-minded, successful, business owners who will share their own experiences of what has and hasn't worked for them, on the exact challenges you are facing today. And you'll literally get step-by-step instructions from me to break the big problems you have down, into small, actionable steps, put in the most efficient order, so you can get your business where you want it faster and easier than you even thought possible. Imagine how happy and relieved you'll feel when you've accomplished the major achievement of building the business you've always dreamed of.Imagine having the money and time that set you free. To watch a quick video on how it works, go to:www.serviceindustrysuccesspath.com. And, after you watch the video, if you're interested in joining, simply click on the “Apply now” button. Open enrollment ends on June 30th, so you don't have much time. Go to www.serviceindustrysuccesspath.com today to take your first step to achieving your goals of building a business that provides the income and time freedom you've always wanted, faster than you even thought possible.

Watch the live stream: Watch on YouTube About the show Sponsored by us! Support our work through: Our courses at Talk Python Training Test & Code Podcast Patreon Supporters Special guest: Nick Muoh Brian #1: picologging From a tweet by Anthony Shaw From README.md “early-alpha” stage project with some incomplete features. (cool to be so up front about that) “Picologging is a high-performance logging library for Python. picologging is 4-10x faster than the logging module in the standard library.” “Picologging is designed to be used as a drop-in replacement for applications which already use logging, and supports the same API as the logging module.” Now you've definitely got my attention. For many common use cases, it's just way faster. Sounds great, why not use it? A few limitations listed: process and thread name not captured. Some logging globals not observed: logging.logThreads, logging.logMultiprocessing, logging.logProcesses Logger will always default to the Sys.stderr and not observe (emittedNoHandlerWarning). Michael #2: CheekyKeys via Prayson Daniel What if you could silently talk to your computer? CheekyKeys uses OpenCV and MediaPipe's Face Mesh to perform real-time detection of facial landmarks from video input. The primary input is to "type" letters, digits, and symbols via Morse code by opening and closing your mouth quickly for . and slightly longer for -. Most of the rest of the keyboard and other helpful actions are included as modifier gestures, such as: shift: close right eye command: close left eye arrow up/down: raise left/right eyebrow … Watch the video where he does a coding interview for a big tech company using no keyboard. Nick #3: Is Google's LaMDA Model Sentient? authored by Richard Luscombe (The Guardian) The Google engineer who thinks the company's AI has come to life Transcript of conversation Brian #4: richbench Also from Anthony “A little Python benchmarking tool.” Give it a list of (first_func, second_func, “label”), and it times them and prints out a comparison. Simple and awesome. def sort_seven(): """Sort a list of seven items""" for _ in range(10_000): sorted([3,2,4,5,1,5,3]) def sort_three(): """Sort a list of three items""" for _ in range(10_000): sorted([3,2,4]) __benchmarks__ = [ (sort_seven, sort_three, "Sorting 3 items instead of 7") ] Michael #5: typeguard A run-time type checker for Python Three principal ways to do type checking are provided, each with its pros and cons: Manually with function calls @typechecked decorator import hook (typeguard.importhook.install_import_hook()) Example: @typechecked def some_function(a: int, b: float, c: str, *args: str) -> bool: ... return retval Nick #6: CustomTkinter A modern and customizable python UI-library based on Tkinter. Extras Michael: OpenSSF Funds Python and Eclipse Foundations - OpenSSF's Alpha-Omega Project has committed $400K to the Python Software Foundation (PSF), in order to create a new role which will provide security expertise for Python, the Python Package Index (PyPI), and the rest of the Python ecosystem, as well as funding a security audit. (via Python Weekly) Nick: Terms of Service Didn't Read - Terms of Service; Didn't Read” (short: ToS;DR) is a young project started in June 2012 to help fix the “biggest lie on the web”: almost no one really reads the terms of service we agree to all the time. Joke: Serverless A DevOps approach to COVID-19

Seán William Gannon's book The Irish Imperial Service: Policing Palestine and Administering the Empire, 1922–1966 (Palgrave Macmillan, 2018) explores Irish participation in the British imperial project after ‘Southern' Ireland's independence in 1922. Building on a detailed study of the Irish contribution to the policing of the Palestine Mandate, it examines Irish imperial servants' twentieth-century transnational careers and assesses the influence of their Irish identities on their experience at the colonial interface. The factors which informed Irish enlistment in Palestine's police forces are examined, and the impact of Irishness on the personal perspectives and professional lives of Irish Palestine policemen is assessed. Irish policing in Palestine is placed within the broader tradition of the Royal Irish Constabulary (RIC)-conducted imperial police service inaugurated in the mid-nineteenth century, and the RIC's transnational influence on twentieth-century British colonial policing is evaluated. The wider tradition of Irish imperial service, of which policing formed part, is then explored, with particular focus on British Colonial Service recruitment in post-revolutionary Ireland and twentieth-century Irish-imperial identities. Roberto Mazza is visiting professor at Northwestern University. He is the host of the Jerusalem Unplugged Podcast and to discuss and propose a book for interview can be reached at robbymazza@gmail.com. Twitter and IG: @robbyref Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/history

About Today's GuestAs Executive Director, Besa brings leadership at NMFA along with her personal experience as a military spouse to this incredible team. Besa is an award-winning journalist and marketer whose passion for our military began during her time as a reporter and television news anchor. From Jacksonville, North Carolina to Kosovo, her assignments opened her eyes to the post-9/11 military experience, and its cycles of deployment, redeployment, and constant transition. She also covered highly-contentious Congressional hearings and the impact military life has on families, including the effects of water contamination aboard military bases. During Besa's time covering Camp Lejeune, she met a guy named Dave, whom she decided to marry despite warnings to “never marry a Marine.” Now 15+ years later, they live on Capitol Hill with their 3 kids.Links Mentioned In This EpisodeNational Military Family Association Web SiteMilitary Teen Experience ReportBasic Needs Allowance LegislationPsychArmor Resource of the WeekThe PsychArmor Resource of the Week is the PsychArmor course Veteran 201: Military Families. The life of a military family can be chaotic and stressful. This course provides some insight into the unique challenges faced by military families, and you can find a link to the resource here: https://learn.psycharmor.org/courses/veteran-201-military-families This Episode Sponsored By:This episode is sponsored by PsychArmor, the premier education and learning ecosystem specializing in military culture content. PsychArmor offers an online e-learning laboratory with custom training options for organizations.Contact Us and Join Us on Social Media Email PsychArmorPsychArmor on TwitterPsychArmor on FacebookPsychArmor on YouTubePsychArmor on LinkedInPsychArmor on InstagramTheme MusicOur theme music Don't Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families.  You can find more about the work that he is doing at www.veteranmentalhealth.com  

Seán William Gannon's book The Irish Imperial Service: Policing Palestine and Administering the Empire, 1922–1966 (Palgrave Macmillan, 2018) explores Irish participation in the British imperial project after ‘Southern' Ireland's independence in 1922. Building on a detailed study of the Irish contribution to the policing of the Palestine Mandate, it examines Irish imperial servants' twentieth-century transnational careers and assesses the influence of their Irish identities on their experience at the colonial interface. The factors which informed Irish enlistment in Palestine's police forces are examined, and the impact of Irishness on the personal perspectives and professional lives of Irish Palestine policemen is assessed. Irish policing in Palestine is placed within the broader tradition of the Royal Irish Constabulary (RIC)-conducted imperial police service inaugurated in the mid-nineteenth century, and the RIC's transnational influence on twentieth-century British colonial policing is evaluated. The wider tradition of Irish imperial service, of which policing formed part, is then explored, with particular focus on British Colonial Service recruitment in post-revolutionary Ireland and twentieth-century Irish-imperial identities. Roberto Mazza is visiting professor at Northwestern University. He is the host of the Jerusalem Unplugged Podcast and to discuss and propose a book for interview can be reached at robbymazza@gmail.com. Twitter and IG: @robbyref Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/israel-studies

Seán William Gannon's book The Irish Imperial Service: Policing Palestine and Administering the Empire, 1922–1966 (Palgrave Macmillan, 2018) explores Irish participation in the British imperial project after ‘Southern' Ireland's independence in 1922. Building on a detailed study of the Irish contribution to the policing of the Palestine Mandate, it examines Irish imperial servants' twentieth-century transnational careers and assesses the influence of their Irish identities on their experience at the colonial interface. The factors which informed Irish enlistment in Palestine's police forces are examined, and the impact of Irishness on the personal perspectives and professional lives of Irish Palestine policemen is assessed. Irish policing in Palestine is placed within the broader tradition of the Royal Irish Constabulary (RIC)-conducted imperial police service inaugurated in the mid-nineteenth century, and the RIC's transnational influence on twentieth-century British colonial policing is evaluated. The wider tradition of Irish imperial service, of which policing formed part, is then explored, with particular focus on British Colonial Service recruitment in post-revolutionary Ireland and twentieth-century Irish-imperial identities. Roberto Mazza is visiting professor at Northwestern University. He is the host of the Jerusalem Unplugged Podcast and to discuss and propose a book for interview can be reached at robbymazza@gmail.com. Twitter and IG: @robbyref Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/middle-eastern-studies

In this episode, we cover: Mauricio talks about his background and his role at Pismo (1:14) Jason and Mauricio discuss tech and reliability with regards to financial institutions (5:59) Mauricio talks about the work he has done in Chaos Engineering with reliability (10:36) Mauricio discusses things he and his team have done to maximize success (19:44) Mauricio talks about new technologies his team has been utilizing (22:59) Links Referenced: Pismo: https://pismo.io/ LinkedIn: https://www.linkedin.com/company/pismo/ TranscriptMauricio: That's why the name Cockroach, I guess, if there's a [laugh] a world nuclear war here, all that will survive would be cockroaches in our client's data. [laugh]. So, I guess that's the gist of it.Jason: Welcome to Break Things on Purpose, a podcast about Chaos Engineering and reliability. In this episode, we chat with Mauricio Galdieri, a staff engineer at Pismo about testing versus exploration, reliability and resiliency, and the challenges of bringing new technologies to the financial sector.Jason: Welcome to the show.Mauricio: Hey, thank you. Welcome. Thanks for having me here, Jason.Jason: Yeah. So, Mauricio, you and I have chatted before in the past. We were at Chaos Conf, and you are part of a panel. So, I'm curious, I guess to kick things off, can you tell folks a little bit more about yourself and what you do at Pismo? And then we can maybe pick up from our conversations previously?Mauricio: Okay, awesome. I work as a staff engineer here at Pismo. I work in a squad called staff engineering squad, so we're a bunch of—five squad engineers there. And we're mostly responsible for coming up with new ways of using the existing technology, new technologies for us to have, and also standardize things like how we use those technologies here? How does it fit the whole processes we have here? And how does it fit in the pipelines we have here, also?And so, we do lots of documentation, lots of POCs, and try different things, and we talk to different people from different companies and see how they're solving problems that we also have. So, this is basically our day-to-day activities here. Before that, well, I have a kind of a different story, I guess. Most people that work in this field, have a degree in something like a technical degree or something like that. But I actually graduated as an architect in urban planning, so I came from a completely different field.But I've always worked as a software developer since a long time ago, more than [laugh] willing to disclose. So, at that time when I started working with software development, I like to say that startups were called dotcoms that back then, so, [laugh] there was a lots of job opportunities back then, so I worked as a software developer at that time. And things evolved. I grew less and less as an architect and more as an engineer, so after I graduated, I started to look for a second degree, but on the more technical college, so I went to an engineering college and graduated as a system analyst.So, from then on, I've always worked as a software developer and never, never have done any house planning or house project or something like that. And I really doubt if I could do that right now [laugh] so I may be a lousy architect [in that sense 00:03:32]. But anyway, I've worked in different companies for both in private and public sectors. And I've worked with consultancy firms and so on. But just before I came to Pismo, I went working with a FinTech.So, this is where I was my first contact with the world of finance in a software context. Since then, I've digged deep into this industry, and here I am now working at Pismo, it's for almost five years now.Jason: Wow. That quite a journey. And although it's a unique journey, it's also one that I feel like a lot of folks in tech come from different backgrounds and maybe haven't gone down the traditional computer science route. With that said, you know, one of the things you mentioned FinTech. Can you give us a little bit of a description of Prismo, just so folks understand the company that you're working at now?Mauricio: Oh, yeah. Well, Pismo, it's a company that has about six years now. And we provide infrastructure for financial services. So, we're not banks ourselves, but we provide the infrastructure for banks to build their financial projects with this. So basically, what we do is we manage accounts, we manage those accounts' balances, we have connections with credit card networks, so we process—we're also a credit card processor.We issue cards, although we're not the issuer in this in the strict sense, but we issue cards here and manage all the lifecycle of those cards. And basically, that's it. But we have a very broad offering of products, from account management to accounting management, and transactions management, and spending control limits and stuff. So, we have a very broad product portfolio. But basically, what we do is provide infrastructure for financial services.Jason: That's fascinating to me. So, if I were to sum that up, would it be accurate to say that you're basically like Software as a Service for financial institutions? You do all the heavy lifting?Mauricio: Yeah, yeah. I could say that, yeah.Jason: It's interesting to me because, you know, traditionally, we always think of banks because they need to be regulated and there needs to be a whole lot more security and reliability around finances, we always think of banks as being very slow when it comes to technology. And so, I think it's interesting that, in essence, what you've said with trying the latest technology and getting to play around with new technology and how it applies, especially within your staff engineering group, it's almost the exact opposite. You're sort of this forefront, this leading edge within the world of finance and technology.Mauricio: Yeah. And that actually is, it's something that—it's the most difficult part to sell banks to sign up with us, you know? Because they have those ancient systems running on-premises and most likely running on top of COBOL programs and so on. But at the same time, it's highly, highly reliable. That they've been running those systems for, like, 40 years, even more than that, so it's a very highly reliable.And as you said, it's a very regulated industry, so it's very hard to sell them this kind of new approach to banking. And actually, we consider this as almost an innovation for them. And it's a little bit strange to talk about innovation in a sense that we're proposing other companies to run in the cloud. This doesn't sound innovating at all nowadays. So, every company runs their systems in the cloud nowadays, so it's difficult to [laugh] realize that this is actually innovation in the banking system because they're not used to running those things.And as you said, they're slow in adopting new technologies because of security concerns, and so on. So, we're trying to bring these new things to the table and prove them. And we had to prove banks and other financial institutions that it is possible to run a banking system a hundred percent in the cloud while maintaining security standards and security compliances and governance compliance and all that stuff. It's very hard to do so and we have a very stringent process to evaluate and assess new technologies because we have to make sure it complies with those standards and all those certifications that we need to have in order to operate in this industry. So, it's very hard, but it doesn't—at that same time, we have lots of new technologies and different ways we can provide the same services to those banks.And then I think the most difficult part in this is to map what traditional banks were doing into this new way of doing things in the cloud. So, this mapping, it's sometimes it gets a little confusing and we have to be very patient and very clear with our clients what they should expect from us and how we will provide the same services they already have now, but using different technologies and different ways. For instance, they are used to these communications with different services, they're used to things like webhooks. But webhooks are not reliable; they can fail and if they fail, you lose that connection, you lose connectivity, and you may lose data and you may have things out of sync using webhooks. So, now we have things like event streaming, or queues and other stuff that you can use to [replay 00:09:47] things and not lose any data.But at the same time, you have to process this, and then offline in an asynchronous manner. So, you have to map those synchronous things that they did before to this asynchronous world and this world where things are—we have an eventual consistency. But it's very difficult but it's also at the same time, it's a very fascinating industry.Jason: Yeah, that is fascinating. But I do love how you mentioned taking the idea of the new technology and what it does, and really trying to map that back to previously—you know, those previous practices that they had. And so, along with that, for folks who are listening again, Mauricio and I had a chat during Chaos Conf a while back, and he was sharing some of the practices that Pisma has done for Chaos Engineering. And I always liken that back to, you know, Chaos Engineering really is very similar to traditional disaster recovery testing, in many ways, other than oftentimes, your disaster recovery would never actually, you know, take things down. Mauricio, I'm curious, can you share a little bit more about what you've been doing with Chaos Engineering and in general, with reliability. Are there any new programs or processes that you've worked on within Prismo around Chaos Engineering and reliability?Mauricio: Well, I think that the first thing to realize, and I think this is the most important point that you need to have very clear in your mind when we're talking about Chaos Engineering is that we're not testing something when we're doing Chaos Engineering; we're experimenting with something. And there's a subtle but very important distinction between those two concepts. When you test for something, you're testing for something that you knew what will happen; you have an idea of how it should behave. You're asserting a certain behavior. You know how the system must behave and you assert that, and it makes sure the system doesn't deviate on that by having an automated test, for instance, a unit or integrated test, or even functional tests and such.But Chaos Engineering is more about experimenting. So, it's designed for the unknowns. You don't know what will happen. You're basically experimenting. It's like a lab, you're working in a laboratory, you're trying different stuff and see what happens, you have an idea of what should happen and we call this a hypothesis, but you're not sure if that is how we will behave.And actually, it doesn't matter if it complies with your expectations. Even if it doesn't behave the way you expect it to behave or the way you want it to behave, you're still gaining knowledge about your system. So, it's much more about experimenting new things instead of actually testing for some something that you know about. And our journey here into Chaos Engineering at Pismo, it all began about a year-and-a-half ago when we got a very huge outage on one of our major cloud providers here. And we went down with them; they were out for about almost an hour.But not only we were affected by it, but other digital banks here in Brazil, but also many other services like Slack, Datadog, other observability tools that were running at that time, using that cloud provider went down, together with them. So, it was a major, major outage here. And then we were actually caught off guard on this because we have lots of different ways to make sure the system doesn't go down if something bad happens. But that was so bad that we went down and we couldn't do anything. We were desperate because we couldn't do anything. And also we can even communicate properly because we use Slack as our communication hub, so Slack was down at that time, also, so we cannot communicate properly with our official channels.Also, Datadog that we were using at a time also went down and we couldn't even see what was happening in the system because we didn't have any observability running at the time. So, that was a major, major outage we had there. So, we started thinking about ways we could experiment with those major outages and see how we could find ways of still operating at least partially and not go down entirely or at least have ways to see what was happening even in the face of a major disaster. And those traditional disaster recovery measures that were valid at the time, even those couldn't cope with the kind of outages we were facing at that time. So, we were trying to look for different ways that we can improve the reliability of our services as a whole.So, I guess that's when we started looking into Chaos Engineering and started looking for different tools to make that work, and different partnerships we could find, and even different ways we could experiment this with our existing technology and platform.Jason: I really love how you characterized that difference between testing and Chaos Engineering. And I think the idea of being more experimental puts you into a mindset of having this concept of, you know, kind of blamelessness, right, around failure. The idea that, like, failure is going to happen and we want to be open to seeing that and to learning from it. More so than a test, right? When we test things, then there's the notion of a pass-fail and fails are bad, whereas with an experiment, that learning is, if it didn't happen the way you expect, there's learning around that and that's a good thing rather than a bad thing, such as failing a test.Mauricio: Yeah, and that works in a higher framework, I guess, which is resilience itself. So, I guess, chaos experiment, chaos engineering, and all that stuff, it's an important part of a bigger whole that we call resilience. And I guess a key to understand resilience is that this point exactly, the systems never work in unexpected ways. They always behave the way it is expected to behave. They're deterministic in nature. So, we're talking about machines here, computers. We told them what we want them to do.And even if we have complexity and randomness involved, say if a network connection goes down, it still will behave the way we programmed them to behave. So, every failure should be expected. What we have here is that sometimes they behave in ways we don't want them to behave. And sometimes they behave in ways we want them to behave. So, it's more of a matter of desire, you know? You want something, you want the system to behave a certain way.So, in that sense, success should be measured as a performance variability, you know? So, sometimes it will work the way you want and sometimes it will work your way in ways that you don't want it to behave. And I guess, realizing that, it's key also to understand another point that is, in that sense, success is the flip side of failure. So, either it works the way you want it or it works the way you don't want it. And what we can do to move the scale towards a more successful operation, the ways you can do this, you must first realize also that—let's go back a little bit then say, if you have a failure and you look at why it happened, almost never it is the result of one single thing.Sometimes it is, but this is very rare. Most of the failures and even mainly when we're talking about major failures, they're most likely the result of a context of things that happened that led to this failure. And you can see that the same thing, it's valid for successes. When you have a success at one point, it's almost never the result of one thing that you did that led to a successful scenario. Most of the time is a context of different things you did that maximizes your chances of success.So, to turn this scale towards success, you should create an environment of several things, of a context of things. And this could be tooling, this could be your organizational culture and stuff, all of those things that you do in your company to maximize their chances of success. It's not, you cannot plan for success in the sense because planning is one thing you can do, and planning doesn't involve strategy, for instance. Because planning should be done thinking about things you can do, tasks you can perform, while strategy, you should be turning tables to [laugh] think in terms of strategy. So, you have to put all of this in the same way in a table and try to organize your company and your culture, your tools and your technology in ways you maximize your chances of success and minimize your chances of failures.Jason: That's such an interesting insight. So, I'm curious, can you dive into some of the things that you and your team have done to maximize your chances of success?Mauricio: Okay. When we started working with Chaos Engineering, it was in this sense of trying to do one more thing to maximize our chances of success. And we partnered up with Gremlin and we saw that working with Chaos Engineering, using Gremlin mainly, it's so easy—that is, it's also easy to lose track of what you're doing. It's easy for you to go just for the fun of it and break things down and have fun with it and stuff. So, we had to come up with a way to bring structure to this process.And by doing so, we should also not be too bureaucratic in the sense of creating a set of steps you should take in order to run a chaos session. So, one way we thought about was to come up with a document. That is the bureaucratic part, so this was a step you should take in order to plan for your chaos session, but there is one part of it—and I think it's one of the most important parts of this chaos session planning—is that you should describe what you're going to test, but more importantly, why you're going to test this. And this is one of the most important questions because this is a fundamental question: why you're doing this kind of experiment. And to answer that, you have to think about all the things in context.What are the technologies you're using? Why it fails in the first place? Do the fails that I expect to see are actually fails or is it just different ways of behaving? And sometimes we consider failure in a business rule that was not complied, that was not met. So, this is an opportunity to think about, are those business rules correct? Should we make it more flexible? Should we change those business logic?So, when you start asking why you're doing something, you're asking fundamental questions, and I think that puts you in context. And this is one of the major starting points to maximize our chances of success because it makes every engineer involved in running a chaos session, think about their role in the whole process and the role of their services in the whole company. So, I think this is one powerful question to ask before starting any chaos session, and I think this contributes a lot to a successful outcome.Jason: Yeah, I think that's a really great perspective on how to approach Chaos Engineering. Beyond the Chaos Engineering, you mentioned that the staff engineering group that you're part of that Prismo is really responsible for seeing new technologies and new trends and really trying to bring those in and see how they can be used and applied within the financial services sector. Are there any new technologies that you've used recently or that you're looking at right now that has really been fruitful or really applied to finding more success as you've mentioned?Mauricio: Yeah, there are some things we're researching. One of those already went past research and we're already using it in production, which is data—cloud-based, multi-region databases and multi-cloud—also—databases. And we're working with CockroachDB as one of our new database technologies we use. And it's a database built from the ground up to be ultra resilient. And that's why the name Cockroach, I guess, if there's a [laugh] a world nuclear war here, all that will survive would be cockroaches in our client's data. [laugh]. So, I guess that's the gist of it.And we have to think about that in different ways of how we approach this because we're talking about multi-cloud data stores and multi-region and how we deal with data in different regions. And should we replicate all the data between regions and how we do partition data. So, we have to think in different ways, how we approach data modeling with those new cloud-based and multi-region and globally distributed databases. Another one that we're—this is more like of a research, is having a sharded processing. And that is, how we can deal with, how we group different parts of the data to be processed separately but using the same logic.And this is a way to scale processing in ways that horizontal scaling in a more traditional way doesn't solve in some instances. Like, when we have—for instance, let me describe one scenario that we have that we're exploring things along those lines. We have a system here called ‘The Ledger,' which keeps track of all of the accounts' balances. And for this system, if we have multiple requests or lots of requests for different accounts, there's no problem because we're updating balances for different accounts, and that works fine. And we can deal with lots and lots of requests. We have a very good performance on that.But when we have lots of requests coming in from one particular accounts, and they're all grouped for this particular account, then we cannot—there's no way around locking at some place. So, you have to lock it either at the database level, or at a distributed locking mechanism level, or at the business logic layer. At some point, you have to lock the access to this account balance. So, this degrades performance because you have to wait for this processing to finish and start another. And how can we deal with that without using locks?And this was the challenge we put that to ourselves. And we're exploring different ways, lots of different ways, and different approaches to that. And we have lots of restrictions on that because this system has to respond quickly, has to respond online, and cannot be in an asynchronous process; it has to be synchronous. So, we have very little space for double-checking it and stuff. So, we're exploring a sharded processing for this one in which we can have a small subset of accounts being routed to one specific consumer to process this transaction, and by doing so, we may have things like a queue of order transactions so we can give up locking at the database and maybe improve on performance. But we're still on the POC on that, so let's see what we come up with [laugh] in the next few months.Jason: I think that's really fascinating. Both from a, you know, having been there, having worked on systems where, you know, very transaction-driven, and having locks be an issue. And so, you know, back in my day of doing this, you know, was traditionally MySQL or Postgres, trying to figure out, like, how do you structure the database. So, I think it's interesting that you're sort of tackling this in two ways, right? You've got CockroachDB, which is more oriented towards reliability, but a lot of the things that you're doing there around, you know, sharding and multi-cloud also have effects for this new work that you're doing on how do you eliminate that locking and try to do sharded processes as well. So, that's all super fascinating to me.Mauricio: Exactly. Yeah, yeah. This is one of the things that makes you do better the end of the day, you know? [laugh].Jason: Yeah, definitely. As an engineer, you know, if anybody's listening and you're thinking of, “Wow, this all sounds fascinating and really cool stuff,” right, “Really cool technologies to be working with and really interesting challenges to solve,” I know, Mauricio, you said that Pismo is hiring. Do you want to share a little bit more about ways that folks can engage with you? Or maybe even join your team?Mauricio: Yeah, sure. We're hiring; we have lots of jobs open for application. You can go to pismo.io and we have a section for that. And also, you can find us on LinkedIn; just search for Pismo and then find us there.And I think if you're an engineer and looking for some cool challenges on that, be sure to check our open positions because we do have lots and lots of cool stuff going on here. And since we're growing global, you have a chance to work from wherever you are. And this also imposes some major challenges for [laugh] for new technologies and making our products, our existing products, work in a globally distributed banking system. So, be sure to check out our channels there.Jason: Fantastic. Before we wrap up, is there anything else that you'd like to promote or share?Mauricio: Oh no, I think those are the main channels. You can find us: LinkedIn and our own website, pismo.io. Also, you can find us in some GopherCon conferences, KubeCon, and other—Money20/20; we're attending all of those conferences, be it in the software industry or in the financial industry. You can find this there with a booth there or just visiting or participating in some conferences and so on. So, be sure to check that out there also. I guess that's it.Jason: Very cool well thanks, Mauricio for joining us. It's been a pleasure to chat with you again.Mauricio: Thank you, Jason. And thanks for having me here.Jason: For links to all the information mentioned, visit our website at gremlin.com/podcast. If you liked this episode, subscribe to the Break Things on Purpose podcast on Spotify, Apple Podcasts, or your favorite podcast platform. Our theme song is called “Battle of Pogs” by Komiku, and it's available on loyaltyfreakmusic.com.

TJ had tech issues when he started to syndicate so he and his partner created software to help ease the redundencies of syndication. Now that has turned into the #1 Syndication Portal.   Lets, check him out at the Family Office Club event Live   https://syndicationpro.com/

Online dating is here to stay. So is podcasting. Alex Sanfilippo has created a "dating app" for podcasters. PodMatch is a easy way to find podcasts and podcast guests. This is a fantastic conversation about a super simple way to elevate your expertise and reach new audiences through podcasting. Learn more about Alex and all of his companies that help podcasters elevate credibility in reach new audiences here.

When you're first starting out you will make mistakes. No doubt. Here are some of the things just about every pool guy and gal does as a rookie. Maybe by hearing these you can prevent making them yourself.Leslie's Pro: Pool Service Pro, open a Wholesale account today! Customer referrals, free cleaner repairs, free water testing, open 7-days a week. It is fast and easy to become a Leslie's Preferred Pool Care Provider. https://lesliespool.com/commercial-services.html/?utm_medium=referral&utm_source=spll&utm_campaign=spll