Retail Therapy and Stuff

Whose sign is it anyway? Jonell and Chris talk about the frustrations that come with promotional signage. Why can’t the customers just read the signs?  All of the information is hidden right there in plain sight on the signage. Join us for this episode of Retail Therapy & Stuff! About the show: Facebook and Twitter: @retailtherapyfm Brought to you... The post The Session Where They Talk About Signage Issues appeared first on Retail Therapy and Stuff.

Something is wrong here Chris and Jonell talk about every retailer’s favorite part about the business, RETURNS. They discuss how annoying and share their personal feelings about the unsung heroes of a retail store, the retail desk clerks. Chris explains why you should always check the paint bucket before you take it back. Join us... The post The Session Where They Talk About Returns and Exchanges appeared first on Retail Therapy and Stuff.

Excuse me!? In this session Jonell and Chris dive in to the topic of communication. They discuss breakdowns and how they could be fixed. Chris tells Jonell’s favorite communication story about Customer Appreciation. Why is it so hard for people that work in the same building to get messages to each other. Chris devises a... The post The Session Where They Talk About Communication Issues appeared first on Retail Therapy and Stuff.

“BACK IN 10 MINUTES” Break time is holy In this session Jonell and Chris talk about the frustrations with the lack of respect for break time. They talk about how important it is let people recharge for that 30 minutes to an hour. They question why customers feel it’s appropriate to try to talk to... The post The Session Where They Talk About “I’m on Break” appeared first on Retail Therapy and Stuff.

Excuse me, you’re in my bubble In this session Jonell and Chris talk about personal space and the people that invade it. Jonell shares some great stories of personal space invasions that are too wild to believe. Chris ends the session with an even more unbelievable story that you must hear to NOT believe. Join... The post The Session Where They Talk About Personal Space appeared first on Retail Therapy and Stuff.

When you want to go home but… This session Jonell and Chris talk about the annoying habit some people have of coming in right before the store closes. We all now that person that has no respect for retail employees and their personal time. They talk about how retail employees really feel when that person... The post The Session Where They Talk About Coming In At Closing Time appeared first on Retail Therapy and Stuff.

Shoplifting in Retail In this session Jonell and Chris dive into the topic thieves. They talk about how much they hate them and share stories about their personal experiences with theft. Join us for this episode of Retail Therapy & Stuff! About the show: Facebook and Twitter: @retailtherapyfm Brought to you by LineupMedia.fm. The post The Session Where They Talk About Thieves appeared first on Retail Therapy and Stuff.

Put your phone down for this episode of Retail Therapy & Stuff!   On this episode of Retail Therapy & Stuff… Jonell and Chris talk about cell phone etiquette and how annoying it is to have someone on the phone while they try to talk to you. Chris gives his theory on why people can’t put their phones... The post Session 3 – The One Where They Talk About: Cell Phone Etiquette appeared first on Retail Therapy and Stuff.

It’s the “scratch and sniff” episode of Retail Therapy & Stuff! On this episode of Retail Therapy & Stuff… Jonell and Chris are back with their second therapy session to discuss personal hygiene.  Bad breath, cigarettes, marijuana, body odor…they touch on it all.  We learn about how bad hygiene can have a negative impact on a work place,... The post Session 2 – The One Where They Talk About: Hygiene appeared first on Retail Therapy and Stuff.

Jonell and Chris bring you the debut episode of Retail Therapy & Stuff! This episode is the inaugural session of Retail Therapy & Stuff…Jonell and Chris introduce themselves and share some stories about their initial experiences in retail. Jonell starts the show on topic and Chris ends it with a story about a customer pooping all over the walls... The post The Customer That Crapped All Over! appeared first on Retail Therapy and Stuff.