The Spotless Podcast covers a wide range of topics related to Service Design, Technology, User Experience and more. Each week we are joined by a guest to chat through a topic which they are particularly interested in, and then some of the news stories which have caught their eye this week.
Podcast – Episode 9: Design Thinking and Service Design from Spotless a Service Design Agency
We chat to Tom Knoll about the challenges and opportunities around conducting user research internationally, as well as some tips and tricks for delivering this.
This week we chat to Project Manager Manisha Patel about her experience in project managing UX and Service design work.
This week we talk to Richie Kennedy about Ethnographic Research, and in particular how this can be used in Service Design Research and User Experience.