Processes by which design concepts are developed
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“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
For today's essential Heretics 101 feature, Kelli and Nolan talk to Iain Roberts, Airbnb's Global Head of Employee Experience and discuss his transition from IDEO designer to Airbnb's CHRO, exploring how design thinking principles reshape organizational structure, collaborative leadership, and workplace policies in opposition to traditional HR practices.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI platform built for recruiting. Our suite of AI agents work across your hiring process to save time, boost decision quality, and elevate the candidate experience.Learn why team builders at 3,000+ cutting-edge companies like Brex, Deel, and Quora can't live without Metaview.It only takes minutes to get up and running. Check it out!KEEP UP WITH IAIN, NOLAN + KELLI ON LINKEDINIain: https://www.linkedin.com/in/robertsiainNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS:Airbnb: http://airbnb.com/—TIMESTAMPS:(00:00) Intro(01:08) "Everything Needs to be Designed" Philosophy(02:48) Founder Mode: Leadership Through Collaboration(05:50) The One Roadmap Strategy(08:04) Prototyping Human Experiences(12:14) Sponsors: Planful | Metaview(14:42) Live and Work Anywhere: The Contrarian Bet(18:12) Talent Strategy & Future of Work(20:19) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
SummaryIn this episode we interview Moita, the Founder and CEO of Product Weekend. He shares his journey from studying aerospace engineering to becoming a product manager and eventually creating what is now called Product Weekend. It is a community of Product Management enthusiasts who share their experiences and take their careers to the next level. I first learned about it on LinkedIn through Melissa Perri and Rich Mironov and have been curiously watching them test it from the outside. I'm super excited to get some of the inside story on how Moita is testing out its unique format. Specifically how they are designing events that foster these deeper conversations. We chat about the need for testing and validating ideas, as well as Moita's future plans for scaling the events while maintaining their core values.Guest LinksLinkedIn Profile: https://www.linkedin.com/in/joaomoita/Website: https://www.theproductweekend.com/ Is your innovation pipeline clogged? Uncover the risks, bottlenecks, and gaps holding your best ideas back. With the EMT Diagnostic, you'll get a clear, actionable plan to fix them.
Memphis is a city known for its entrepreneurial spirit and drive for innovation. This conversation with Anthony Young and Nate Smith explores the ways Epicenter is working to showcase Memphis' talent and resources for compounded growth locally and across the nation. Resources mentioned in this episode include: Epicenter Innova Memphis Epicenter Launch Capital Readiness Accelerator Customer Readiness Accelerator ZeroTo510: Accelerating MedTech Innovation Logistics Industry Opportunity Challenge Patents to Products with University of Memphis Greater Memphis Chamber Start Co. Code Crew University of Memphis R1 status and University of Tennessee Health Science Center R1 status EDGE Sound Credit FedEx Smith & Nephew Piggly Wiggly Kemmons Wilson and Holiday Inn Innovate Xcelerate How Epicenter in Memphis is repositioning itself as a regional entrepreneur hub (Commercial Appeal) DelTech Conference Previous episodes of "Meanwhile in Memphis" that might provide additional context include: S5E20 "Revisiting Celebrate What's Right: Leading the Next Chapters," S5E2 "Transformative Tech Talent," S4E33 "Working Smarter: How MEM is a hub of innovation," and S3E30 "I, Robot?" This episode is made possible in partnership with Independent Bank.
Questo episodio è sponsorizzato da Serenis: con il codice UNPASSOALGIORNO17 puoi iniziare un percorso su Serenis per prenderti cura del tuo benessere mentale a un prezzo convenzionato. Scopri di più su https://www.serenis.it/influencer/un-passo-al-giorno?utm_source=influencer&utm_medium=affiliate&utm_campaign=UNPASSOALGIORNO17&utm_content=podcast&utm_term=host+read - Ti ricordi la prima volta che hai imparato ad andare in bicicletta? Il cambiamento funziona allo stesso modo: non si tratta di trovare l'equilibrio al primo colpo, ma di sperimentare, aggiustare e ripartire. In questa puntata parliamo di come allenare la capacità di provare nuove strade senza rischiare tutto, con piccoli test che ti permettono di capire cosa ti sostiene davvero. Un approccio che inserisco nel mio metodo: il Design Thinking applicato alla vita, che ti aiuta a costruire routine, lavoro e stile di vita su misura per te.
Di era perubahan yang serba cepat ini, banyak program pelatihan terasa usang sebelum dimulai. Seringkali, metode konvensional berfokus pada penyampaian konten secara satu arah, seolah-olah semua peserta memiliki kebutuhan yang sama. Hasilnya? Peserta merasa bosan, tidak terlibat, dan yang paling penting, tidak mampu menerapkan apa yang mereka pelajari di tempat kerja. Bukankah kita sudah menghabiskan waktu, energi, dan uang untuk solusi yang tidak efektif Namun, ada sebuah pendekatan yang mampu mengubah semua ini. Sebuah metode yang tidak hanya berfokus pada "apa" yang diajarkan, tetapi juga pada "siapa" yang belajar. Itulah Design Thinking. Dengan menempatkan peserta didik sebagai titik awal dari setiap keputusan desain, kita dapat menciptakan pengalaman belajar yang terasa personal, relevan, dan memberdayakan.
Education Minds - Didaktische Reduktion und Erwachsenenbildung
Heute ist Sandra Schmid bei mir zu Gast. Sie ist Digital Learning Expert und Gründerin von Lernraum Design. Seit über 15 Jahren bewegt sie sich an der Schnittstelle von Didaktik, Technologie und Unternehmensstrategie. Mit ihrer Arbeit unterstützt sie Organisationen dabei, digitale Lernangebote nicht nur technisch clever, sondern vor allem didaktisch wirksam zu gestalten. Gemeinsam beleuchten wir, wie Personas als methodisches Werkzeug helfen können, Lernangebote gezielter zu planen und Lernende dabei nicht nur „nüchtern“ anhand von Fakten zu beschreiben, sondern sie auch auf emotionaler Ebene abzuholen: Welche Wünsche, Erwartungen und Herausforderungen bringen sie mit? Und wie kann Künstliche Intelligenz unterstützen, wenn sie z. B. in der Planungsphase selbst in die Rolle von Lernenden schlüpft? Weitere Themen in diesem Gespräch Typische Fehler bei der Entwicklung von Personas – und wie man sie vermeidet Wie fundierte Personas Schritt für Schritt entstehen Welche Mehrwerte Personas für digitales Lerndesign und Kommunikation bringen Praxisbeispiele aus Corporate Learning und E-Learning-Projekten Wie KI genutzt werden kann, um Annahmen zu validieren oder Perspektiven zu erweitern Am besten gleich reinhören und Impulse für die eigene Bildungsarbeit mitnehmen! Vernetze dich mit Sandra Schmid auf LinkedIn: https://www.linkedin.com/in/sandra-schmid-lernraumdesign/ Webseite: https://lernraumdesign.de/ Stehst du als Trainer, Ausbildende oder Coach vor der Aufgabe, Kernbotschaften aus umfangreichem Stoff herauszuarbeiten? Dann unterstütze ich dich gerne dabei. Vereinbare gleich hier ein Kontaktgespräch: https://education-minds.com/
Heute ist Sandra Schmid bei mir zu Gast. Sie ist Digital Learning Expert und Gründerin von Lernraum Design. Seit über 15 Jahren bewegt sie sich an der Schnittstelle von Didaktik, Technologie und Unternehmensstrategie. Mit ihrer Arbeit unterstützt sie Organisationen dabei, digitale Lernangebote nicht nur technisch clever, sondern vor allem didaktisch wirksam zu gestalten. Gemeinsam beleuchten wir, wie Personas als methodisches Werkzeug helfen können, Lernangebote gezielter zu planen und Lernende dabei nicht nur „nüchtern“ anhand von Fakten zu beschreiben, sondern sie auch auf emotionaler Ebene abzuholen: Welche Wünsche, Erwartungen und Herausforderungen bringen sie mit? Und wie kann Künstliche Intelligenz unterstützen, wenn sie z. B. in der Planungsphase selbst in die Rolle von Lernenden schlüpft? Weitere Themen in diesem Gespräch Typische Fehler bei der Entwicklung von Personas – und wie man sie vermeidet Wie fundierte Personas Schritt für Schritt entstehen Welche Mehrwerte Personas für digitales Lerndesign und Kommunikation bringen Praxisbeispiele aus Corporate Learning und E-Learning-Projekten Wie KI genutzt werden kann, um Annahmen zu validieren oder Perspektiven zu erweitern Am besten gleich reinhören und Impulse für die eigene Bildungsarbeit mitnehmen! Vernetze dich mit Sandra Schmid auf LinkedIn: https://www.linkedin.com/in/sandra-schmid-lernraumdesign/ Webseite: https://lernraumdesign.de/ Stehst du als Trainer, Ausbildende oder Coach vor der Aufgabe, Kernbotschaften aus umfangreichem Stoff herauszuarbeiten? Dann unterstütze ich dich gerne dabei. Vereinbare gleich hier ein Kontaktgespräch: https://education-minds.com/
Have you ever thought about packing it all in - giving up your home and hitting the road with no long terms plans in sight? Recently I've met a few people, in their 40s and above, who have done this, adopting the nomad lifestyle. One is my friend, whom I met when he came to live with me for three months, which has become an annual occurrence, Kevin Sessums.A woman whom I met via a Lovehoney campaign in which we featured, Tina Pemberton, whom is active on TikTok, is shortly going travelling with her son for a few months and then exploring the world on her own.Marni Battista, my latest guest is another, who shared her on transformative journey of self-discovery, including a life-changing RV trip that revealed the importance of facing fears and embracing change. Together, we discussed how to shake up long-term relationships, the application of design thinking to life changes, and the significance of curiosity, openness, and optimism in fostering intimacy and personal growth. Marni's story is inspirational and, as someone who is now considering my next winter destination (currently looking like Thailand), emphasises the importance of taking small steps towards change and how to empower others to embrace their own transformations.You can find Marni's website here.Her Substack is here.Chapters00:00 Introduction to Life Transformation01:57 The RV Experience: A Journey of Self-Discovery09:44 Shaking Up Long-Term Relationships11:02 Design Thinking for Life Changes14:44 Reviving Intimacy Through New Experiences19:15 Empowering Others to Embrace Change22:48 Applying Design Thinking to Relationships28:53 Curiosity, Openness, and Optimism in LifeWhat's this about?Hi, I'm Suzanne, author of the bestseller ‘The Butcher, the Baker, the Candlestick Maker: An Erotic Memoir,' pleasure seeker and curious about ways to improve our intimate relationships as we age.Each week, I delve into a different aspects of sex, dating and relationships with an expert which I bring to you via the Sex Advice for Seniors podcast. Once a week, I write or invite a guest to write a more personal story, which could be in the form of an erotic experience, a sex toy review or perhaps a new perspective, typically behind a paywall.Alongside this Substack, I advocate for the right to sexual pleasure in later life through speaking engagements, attending conferences and other events, which your subscription helps to pay me to attend.Being a subscriber has multiple benefits for you:* Receive my book, ‘Sex Toys & Supplements for Thriving in Later Life' * Join my private chat where you can ask questions of a personal nature* Helping to contribute to the conversation around sex and sexual health in later lifeI'm grateful for each and every subscriber that pays £6.99 or £49.99 per year so do consider taking a subscription if you have the means to do so.Hey, but don't take it from me. Here's what others say about Sex Advice for Seniors:“Not enough older voices talking about sex. Are we just supposed to dry up and fade away?”“I enjoy staying abreast of new ideas and learning new ways to please my wife.”“Straight non judgmental information that relates to my needs.” Get full access to Sex Advice for Seniors at www.sexadviceforseniors.com/subscribe
Kurze Zusammenfassung: In dieser Episode sprechen wir mit Nora Urru – UX-Designerin mit über 24 Jahren Berufserfahrung – über die großen Herausforderungen und Chancen beim Thema UX in kleinen und mittleren Unternehmen (KMU). Sie teilt praxisnahe Strategien, wie man UX auch ohne große Budgets implementieren kann, warum Buzzwords oft mehr schaden als nutzen und welche Missverständnisse sie im Berufsalltag am häufigsten erlebt. Mit vielen Beispielen aus ihrer eigenen Arbeit zeigt sie, wie UX auch in scheinbar UX-fremden Branchen wie Energieversorgung oder Wissenschaft funktionieren kann – und wie man mit Fingerspitzengefühl und Business-Verständnis langfristige Erfolge erzielt. | ZEITSTEMPEL | [00:00] Vorstellung von Nora Urru & ihr Weg in die UX | [03:00] Was UX für Nora bedeutet & wie sie es erklärt | [05:00] Branchen und Projekttypen, mit denen sie arbeitet | [06:00] Warum UX in KMUs kaum gelebt wird | [10:00] Typische Vorurteile und Fehleinschätzungen | [12:00] Strategie für Aha-Erlebnisse beim Kunden | [16:00] UX = teuer? Warum das ein Irrtum ist | [18:00] UX verkaufen – ein Erfahrungsbericht | [22:00] UX messbar machen: KPIs & Business Goals | [24:00] Welche Branchen leichter oder schwerer zu überzeugen sind | [26:00] Kommunikation verändert – weniger Buzzwords, mehr Wirkung | [28:00] Tools & Prozesse zur Integration von UX | [30:00] Langfristige Wirkung: Wenn Kunden nach zwei Jahren anrufen | [32:00] Blick in die Zukunft von UX in KMUs | [34:00] UX als Buzzword – berechtigte Kritik? | [36:00] „Wir kennen unsere Nutzer eh“ – wie man darauf reagiert | [38:00] Wann UX nicht sinnvoll ist – und warum das okay ist | [41:00] Tipps für UX-Freelancer:innen & Berufsanfänger:innen | [43:00] Best Practices für UX-Verkauf | [45:00] Persönliche Erfolge & was wirklich zählt | INFORMATIONEN ZUM GAST | Nora Urru ist freiberufliche UX-Designerin mit einem Hintergrund in klassischem Design und über zwei Jahrzehnten Erfahrung. Ihr Weg führte sie über Design Thinking und Human Centered Design zur zertifizierten Usability Engineer-Ausbildung beim Fraunhofer-Institut. Sie arbeitet branchenübergreifend für Unternehmen jeder Größe – vom Wellness-Start-up bis zum Energieversorger. | LinkedIn: Nora Urru auf LinkedIn | https://www.linkedin.com/in/nora-urru-77aa3b152/ | Webseite: https://nora-urru.de/ | LINKS UND RESSOURCEN | Fraunhofer-Zertifikat Usability Engineering: Fraunhofer FIT | https://www.usability-ux.fit.fraunhofer.de/de/weiterbildung/usability-engineer.html?gad_source=1&gad_campaignid=20995978987&gbraid=0AAAAAD3JStW0QQWNoOSTQgY5nNC4kGdhX&gclid=CjwKCAjwiNXFBhBKEiwAPSaPCSS9sE4UUL0o-gqUCOZg76MPJLrw27XR3Rom4Fwcfswar4oiwTXFGhoC60cQAvD_BwE | Heuristiken der Usability: Nielsen Norman Group | https://www.nngroup.com/articles/ten-usability-heuristics/ | UX Reifegradmodelle: UX Maturity Model (NNG) | https://www.nngroup.com/articles/ux-maturity-model/ | Tool-Tipps für UX-Testing & Interviews: | Lookback.io: https://www.lookback.com/ | Maze: https://maze.co/ | Useberry: https://www.useberry.com/ | Abonniere den Podcast, hinterlasse eine Bewertung und teile die Episode mit Kolleg:innen, die UX besser verkaufen möchten. | Vielen Dank für deinen Support! | www.germanupa.de |
Get the book!The greatest innovations often begin with a simple question: "What if we tried this differently?" In this fascinating exploration of innovation mindsets, we unpack the two complementary approaches that fuel breakthroughs—design thinking and first principles thinking.hese very approaches are at the heart of my book Protection for the Inventive Mind, a practical fieldbook that helps inventors and creatives turn frustrations into prototypes and big ideas into protected strategies.From the Wright brothers' wind tunnel experiments at Kitty Hawk to SpaceX landing rockets upright, we trace how returning to fundamental truths allows inventors to rebuild solutions from scratch. These stories show first principles thinking as the "logic scalpel" that cuts through assumptions and tradition to reveal new possibilities.Alongside this analytical approach, we discover design thinking—the "empathy engine" that powers human-centered innovation. We see how watching an arthritic woman struggle with kitchen tools birthed OXO Good Grips, how children's tears transformed hospital MRI machines into pirate ships, and how PillPack revolutionized medication management by truly understanding patient frustrations.The episode reveals surprising connections between seemingly unrelated innovations. The kingfisher bird's perfect dive inspired Japan's bullet train nose design. Velcro emerged when a Swiss engineer examined burrs stuck to his dog under a microscope. These moments of biomimicry demonstrate how nature offers solutions to our most persistent challenges.What's particularly inspiring is how often world-changing ideas emerge from everyday annoyances—James Dyson's 5,000 vacuum prototypes, IKEA's flat-pack revelation from a stubborn table that wouldn't fit in a car, and Airbnb's humble beginnings with air mattresses on an apartment floor. These stories prove that frustration can be billion-dollar inspiration when viewed through the right lens.Ready to apply these mindsets to your own challenges? Listen for five actionable innovation principles distilled from these remarkable stories, and discover how combining empathy with fundamental thinking can transform not just products, but experiences, systems, and culture itself. Whether you're sketching on a napkin or aiming for the stars, the way you think might be your greatest invention yet.Send us a textSupport the show
Send us a text¡Adquiere el libro!¿Alguna vez te has preguntado qué tienen en común una aspiradora revolucionaria, el velcro y un cohete que aterriza verticalmente? Todos nacieron cuando alguien se atrevió a replantear un problema desde cero o a ponerse en los zapatos de otra persona.En este fascinante recorrido por 20 historias de innovación transformadora, descubrimos cómo dos poderosas mentalidades han moldeado nuestro mundo moderno. El Design Thinking, motor de la empatía que nos impulsa a observar, definir, idear y prototipar soluciones centradas en el usuario. Y el First Principles Thinking, ese bisturí lógico que descompone problemas hasta sus elementos más fundamentales para reconstruir soluciones desde la base.Estos mismos enfoques son la base de mi libro Protección para la Mente Inventiva, un cuaderno práctico diseñado para que inventores y creativos puedan transformar frustraciones en prototipos y grandes ideas en estrategias protegidas.Viajamos desde las dunas de Kitty Hawk donde los hermanos Wright conquistaron el cielo por primera vez, hasta los senderos suizos donde unos molestos abrojos inspiraron el velcro. Te llevamos a la frustración doméstica que impulsó a James Dyson a crear 5,000 prototipos antes de revolucionar las aspiradoras, y a los hospitales donde Doug Dietz transformó aterradoras máquinas de resonancia en aventuras para niños.Cada historia revela un patrón sorprendente: las innovaciones más disruptivas no siempre nacen en laboratorios de alta tecnología, sino en momentos de frustración cotidiana vistos a través de ojos curiosos. Desde el rediseño del carrito de supermercado en apenas cinco días hasta la transformación completa de la economía espacial con cohetes reutilizables, estas mentalidades nos demuestran que la empatía y la lógica pura, trabajando juntas, pueden cambiar el mundo.¿Te atreves a cuestionar lo establecido? Quizás tu próxima molestia cotidiana sea el punto de partida para la próxima gran innovación. Acompáñanos en este viaje inspirador y descubre cómo cultivar tu propia mente inventiva.Support the show
Wie starten erfolgreiche Transformationsprojekte? Christina Lehmann und Katja Wenzel sind beide Strategieberaterinnen für Transformationsthemen bei SAP im Bereich Finance Advisory. Im Podcast zeigen sie, wie Business Transformation-, CFO- und Finance AI-Labs als Katalysator und Startpunkt für Transformationen wirken können. Von der Vorbereitung und der Umsetzung in immersive Experience Räumen bis zur Konkretisierung mit Design Thinking reflektieren sie die Methoden, Aha-Momente und praktische Tipps für alle, die Transformation vorantreiben wollen. Ihr Ziel: CFOs und CXOs Orientierung im Transformationsprozess bieten, Projekte an strategischen Zielen ausrichten, zukunftsweisende Lösungen zeigen und konkrete nächste Schritte der Transformationsreise ableiten. Mehr zu diesen Formaten wie immer im Podcast.
Send us a textThe path to finding your architectural voice isn't a straight line—it's a series of experiments, failures, resets, and breakthroughs. Sam Brown, founding director of Arête Architects, takes us on a candid journey through his evolution as a designer and the growth of his practice.Starting with foundational experiences at Victoria University, Mason Wales, and Foster Melville Architects, Sam reveals how these early influences shaped his approach before launching his own practice in 2021. Rather than immediately establishing a signature style, Arête began with experimentation, allowing real-world projects to guide their development. The breakthrough came when budget constraints forced them to rethink conventional approaches, leading to a deep exploration of modular design using structurally insulated panels (SIPs).What makes Sam's perspective particularly valuable is his willingness to recognize when a design direction has run its course. After successfully developing a family of modular projects—from the Restricted Section to The Dart—Arête deliberately sought new challenges rather than continuing to refine a proven formula. This strategic reset prevents creative stagnation and pigeonholing, allowing the practice to maintain versatility while building a diverse portfolio.Beyond their bespoke work, Arête developed SIPtris, a series of high-performance modular homes available as products—asking what if warm, dry, energy-efficient homes weren't a premium option but the default for everyone? Throughout their various explorations, one principle remains constant: the integration of performance and aesthetics from day one.Sam's approach offers a powerful metaphor: your design mind is like a muscle that requires varied exercise. By embracing experimentation, learning from failures, and knowing when to reset, architects can build practices that remain fresh, relevant, and deeply connected to both client needs and environmental responsibilities. What design muscle are you exercising today?Video link with slides here - https://youtu.be/auPJcFL_FcMhttps://www.aretearchitects.co.nz/Please Like and Subscribe it really helps :) Follow us on @designpriciplespod on Instagram and if you wish to contact us hit our DMs or our personal pages. We love to hear from you it really encourages us to keep going and the ideas and feedback we get from the listeners is awesome!
In S6 E8 I am delighted to welcome Associate Professor Bhavesh Patel to the podcast. Dr Patel is a senior paediatric surgeon at The Queensland Children's hospital with over two decades of experience in paediatric and neonatal, colorectal and urological surgery. He is the Queensland State-wide Clinical Lead for Surgical Quality Improvement through his appointment at Clinical Excellence Queensland. As an Associate Professor he teaches students at several medical schools, and provides state-wide education to nursing staff and other medical professionals. He trains future surgeons, and his research spans across a number of fields. Bhavesh also has interests in digital health, technology, health literacy and human factors in health care.In this conversation I have the opportunity to learn more about his work and the different hats Bhavesh now wears in his clinical, executive and educator roles. We discuss the evolution of his work in quality and safety and the systems thinking lens he applies to complex problem solving in healthcare. Bhavesh share his personal and professional journey and development and the impact of coaching on his ability to harness his ideas and efforts, gaining confidence and focus in recent years.I was particular keen to explore his creative approach to digital innovation in patient communication including infographics and his recent work in building an experimental AI avatar. We do well to cover a lot of ground here but I still left this conversation feeling I had peeled only a few layers of the onion, and the brilliant, curious mind of this creative clinician. There will have to be an encore! Finally Bhavesh gives a taster for his keynote presentation at the 2025 Creative Careers in Medicine conference and listeners who missed the conference will be able to access the recordings when released ( details below). Links / references:https://www.linkedin.com/in/drbhaveshpatel/https://www.instagram.com/handofasurgeon/?hl=enCCIM conference - recording link with be listed when available:https://ccim2025.my.canva.site/Bhavesh's book recommendations:If Disney Ran Your Hospital Fred Leehttps://www.samuelthomasdavies.com/book-summaries/business/the-almanack-of-naval-ravikant/The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about the charitable organisation supporting doctors and their families and/ or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.
En este episodio conversamos con Federico Llamas, Licenciado en Administración de Empresas por la Universidad Iberoamericana y Maestro en Estudios Ambientales por la Universidad de Melbourne. Fundador de la Universidad del Medio Ambiente, Federico es un apasionado de las transformaciones sistémicas necesarias para construir un mundo regenerativo y sostenible. Con su amor por la naturaleza y la convicción de crear alternativas para las futuras generaciones, comparte cómo su actitud, su rutina y su voz interna le permiten combinar el pensamiento sistémico de largo plazo con acciones concretas en el presente. También reflexiona sobre las empresas que se atreven a pensar de manera sistémica y el potencial que tienen para abrir camino a una nueva economía, además de ofrecer consejos valiosos tanto para quienes comienzan a emprender como para quienes buscan replantear su relación con su profesión y su trabajo. Una conversación inspiradora para quienes desean crear proyectos con propósito, congruencia y verdadero impacto.___________________________________________________Para saber más de The Wellness Business Lab consulta el sitio web aquí: wellnessbusinesslab.com, me encantará que formes parte de este ecosistema que impulsa proyectos conscientes y sostenibles. Además, te invito a conectarte en vivo a las próximas sesiones Wellness Talks¿Quieres conversar o tienes dudas? Escríbeme directamente a: vs@victorsaadia.com
In this episode we interview Charles Sims. Charles is the ex-CTO for the Los Angeles Clippers NBA team and currently Founder of Skafld, an end-to-end venture studio partner, turning visionary ideas into real-world success. Charles shares his journey from the entertainment industry to becoming the CTO of the Clippers. We dug into how experimentation can improve the NBA fan experience. Everything from how he and his team had to quickly invent an engaging, yet remote, fan experience during the Covid lockdown, to how he used the Unreal Gaming Engine to test the assumptions made during the building of the new cutting edge Intuit Dome.We discuss the lessons learned from his time with the Clippers to the evolving landscape of venture capital. We wrap up with the impact of AI on investors and how it can bridge communication gaps between technical and non-technical teams.Charles Sims LinkedIn: https://www.linkedin.com/in/charlessims/Skafld Venture Studio: https://www.skafldstudio.com/ Is your innovation pipeline clogged? Uncover the risks, bottlenecks, and gaps holding your best ideas back. With the EMT Diagnostic, you'll get a clear, actionable plan to fix them.
“Be a sponge in life. Don't be a rock.” From farm life to global brand transformation, Jean-Pierre Lacroix shares how emotional connection, travel, and persistence fuel his 35-year journey in business. This episode is sponsored by my new book BRANDJITSU, helping you find, shape, and share your story with the world. In This Episode In this episode, Michael talks with Jean-Pierre Lacroix, president of one of Canada's longest-running privately owned brand transformation agencies. From helping reinvent Dairy Queen's image to working with global banks, Jean-Pierre has spent 35 years guiding companies through change by focusing on emotional connections over functional features. Raised on a farm in Chesterville, Ontario, Jean-Pierre traded strawberry fields for design school and built his first firm into the largest independent brand consultancy of its time. His journey spans opening offices in China and the Middle East, writing Think Blink: The Blink Factor Manifesto, and earning an MIT certification in AI for business during the pandemic. Jean-Pierre shares how travel fuels his creativity, why colour and shape matter in branding, and the need for businesses to understand the emotional needs driving customer decisions. He also opens up about painting watercolours of his travels, his favourite haunts in Toronto, and the importance of persistence for “rebels in waiting.” Quotable Quotes “We're emotional creatures. We don't reason, we feel.” “Be a sponge in life. Don't be a rock.” “Persistence—the darkest hour is the hour before sunrise.” “If you resonate emotionally, you make it easier for people to buy from you.” “My biggest fear is becoming irrelevant.” Episode Highlights From Farm to Fortune 500 | How early life shaped a career in creative problem-solving. The Blink Factor | Why emotional connection trumps functional benefits in branding. Global Offices | Opening in China and Oman to follow future market growth. Learning Always | Earning an MIT AI certification before ChatGPT was public. Colour and Emotion | How hues like green, blue, and orange influence trust and aspiration. Travel as Inspiration | Connecting the dots between cultures, ideas, and innovation. Artistic Side | Painting watercolours of European holidays as a creative practice. Favourite Toronto Spots | Monkey Bar, Sebastien's pastries, and the local Starbucks. Rebel Advice | Persistence—the toughest time is just before you succeed. LINKS FROM EPISODE Jean-Pierre on LinkedIn (http://linkedin.com/in/jeanpierrelacroix) Jean Pierre on Instagram (https://www.facebook.com/jeanpierre.lacroix.96) Website (http://www.sld.com/) Get Your Copy of Michael's Book: "BrandJitsu™: Move Your Brand From 'Meh' To Memorable" Indigo | Barnes & Noble | MichaelDargie.com
Wie wird Zukunft gemacht? Und wie kann man lernen, sie selbst aktiv zu gestalten? In dieser Folge spricht Alex mit der Foresight-Expertin Cornelia Daheim von Future Impacts über strategische Vorausschau, spekulatives Design, polykrisenfeste Planung und darüber, warum gute Zukunftsarbeit immer auch gute Gegenwartsarbeit ist. Es geht um Methoden, mit denen Organisationen alternative Zukünfte durchdenken und vorausschauend handeln können – nicht mit der Glaskugel, sondern mit Struktur, Kreativität und Mut zur Veränderung.Cornelia teilt ihre Erfahrung aus zwei Jahrzehnten Zukunftsforschung – von der EU-Kommission über Ministerien bis zu internationalen Konzernen – und erklärt, warum Experiential Foresight, Design Thinking und partizipative Prozesse helfen, Komplexität greifbar zu machen und Zukunftsbilder konkret zu entwickeln.Ein Gespräch über Handlungsspielräume in unsicheren Zeiten, die Kraft von Riechproben, den Sinn von Kinderworkshops und die Frage, wie Unternehmen widerstandsfähiger werden, ohne an Beweglichkeit zu verlieren.Mehr Vorstellungskraft im System wünschen …Cornelia & Alex von https://wahnsinn.designIhr erreicht Cornelia Daheim und Future Impacts unter…web: https://future-impacts.deoderLinkedIn: https://www.linkedin.com/company/future-impactsInstagram: https://www.instagram.com/future_impactsBlueSky: https://bsky.app/profile/future-impacts.bsky.social P.S. Die im Gespräch erwähnte Publikation „2050: The Future of Work“ des Millennium Project (mit Unterstützung der Bertelsmann Stiftung) ist hier zu finden: https://www.bertelsmann-stiftung.de/fileadmin/files/BSt/Publikationen/GrauePublikationen/BST_Delphi_E_03lay.pdf Das ist Besser mit Design, ein Wahnsinn Design PodcastVielen Dank fürs Zuhören
In this episode of The Learning Can't Wait Podcast, Dr. Sabba Quidwai, CEO and founder of Designing Schools, shares how her journey from graduating during a recession to becoming a leader in design thinking and educational innovation has shaped her belief in empowering students and educators with the mindsets and skills to adapt in a rapidly evolving, AI‑powered world. She discusses the importance of independent learning, critical thinking, and empathy, debunks the “digital native” myth, and highlights how design thinking equips individuals to navigate ambiguity and shape their own destinies. Drawing from her work with future educators at UC Irvine, she describes shifting students' skepticism about AI to optimism through hands‑on, reflective experiences—reinforcing that the human element in education is irreplaceable and essential for preparing learners for an uncertain future.
In this dual feature episode we take a celebratory look at Lorraine Wild's influence as a writer, educator, and designer who helped shift graphic design from a formal practice to a cultural one, with personal insight from friend and fellow designer, Louise Sandhaus.Lorraine Wild resources:Green Dragon Office“More Than a Few Questions About Graphic Design Education” (1983) via Emigre archiveDesign Observer Archive – Lorraine Wild Louise Sandhaus links:Buy Earthquakes, Mudslides, Fires & Riots_______Support this podcast with a small donation: Buy Me A CoffeeThis show is powered by branding and design studio Nice PeopleJoin this podcast and the Patreon community: patreon.com/womendesignersyoushouldknowHave a 1:1 mentor call with Amber Asay: intro.co/amberasay_______About Lorraine:Lorraine Wild is a Canadian-born graphic designer, educator, and writer whose work has shaped the trajectory of contemporary design. After studying at Cranbrook and Yale, she launched a career that bridged cultural criticism, publishing, and pedagogy. At CalArts, she reimagined graphic design education to focus on personal voice and authorship, mentoring generations of now-prominent designers. Through her studio Green Dragon Office, she's known for crafting visually rich books and catalogs for artists, architects, and cultural institutions, always rooted in research, narrative, and materiality.About Louise:Louise Sandhaus is a Los Angeles–based graphic designer, educator, and historian. A former director of the CalArts Graphic Design Program, she's the founder of Louise Sandhaus Design (LSD) and co-founder of the initiative “The People's Graphic Design Archive.” Her celebrated book Earthquakes, Mudslides, Fires & Riots helped redefine how we archive and celebrate California graphic design. Known for her bold, joyful aesthetic and deep commitment to inclusive design history, Louise has been a vocal advocate for amplifying overlooked voices in the field — especially women. ____View all the visually rich 1-min reels of each woman on IG below:Instagram: Amber AsayInstagram: Women Designers Pod
Send us a text"Actually 90% of the change you're trying to create comes through systemic changes to the environment rather than training." - Charlie KneenCharlie Kneen is the founder of Solvd Together, a learning and development transformation consultancy that reimagines how global brands approach their people strategy. Formerly the L&D lead at BP in the UK, Charlie brings together expertise in marketing, coaching, leadership, and human-centred design.If you're tired of engagement surveys and hoping for the best, this episode offers tangible alternatives that focus on business performance rather than content delivery. In this episode, you'll hear about:The broken model of corporate learningHuman-centred design in L&DHow to handle difficult conversations when research reveals uncomfortable truths about leadership and systemsMoving from order-takers to strategic partnersUsing nudges and contextual cues to drive behaviour change without formal trainingSetting up proper research methodologies with control groups to prove ROI and business impactKey linksSolvd Together WebsiteCharlie Kneen LinkedInSolvd Together LinkedInHow People Learn: Designing Education and Training that Works to Improve Performance"The Empty Brain" article by Robert Epstein (former editor of Psychology Today) Nick Shackleton-Jones Bp WebsiteAbout our guest Charlie Kneen is the founder of Solvd Together, a Learning & Development and Transformation consultancy that partners with global brands to reimagine how organisations engage, retain, and upskill their people. Drawing on a background in marketing, coaching, and leadership roles across both in-house teams and start-ups, Charlie brings a unique perspective on the psychology of work. His passion lies in applying human-centred design to learning and change, helping businesses achieve real impact and commercial value while creating better experiences for their people.About our hostOur host, Chris Hudson, is an Intrapreneuship Coach, Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road.Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change.Chris considers himself incredibly fortunate to have worked with some of the world's most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leaders internationally.For weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/
U drugom delu razgovora sa Milovanom Dekićem otkrivamo kako izgleda svet korisničkog istraživanja u industriji video igara i kako se ta disciplina razvijala u Nordeusu tokom protekle decenije. Milovan nas vodi kroz svoje početke, potragu za znanjem i praksama u vreme kada gotovo da nije bilo izvora, saradnju sa britanskim Player Research timom i prve eksperimente testiranja igara. Govori o tome kako se postavljaju i proveravaju hipoteze da bi se unapredilo igračko iskustvo, kako se beleže i tumače reakcije igrača – od fokusa do zevanja – i kako se pronalazi ravnoteža između zabave, profita i dugoročne relevantnosti. Kroz razgovor se otvaraju teme kulturnih razlika među igračima, različitih gejmerskih motivacija i načina na koji agilni timovi, vođeni znatiželjom i podacima u realnom vremenu, prilagođavaju proizvode milionima ljudi širom sveta. Ovo je priča o spajanju sociologije, psihologije, dizajna i tehnologije u stvaranju igara koje ljudi žele da igraju godinama. O čemu smo pričali: - Najava razgovora - Početak razgovora - Biznis modeli igara - Testiranje u razvoju igara - Prilagođavanje igre korisnicima - Globalno prilagođavanje igre - Biznis i profit u igrama - Design thinking - Radionice i treninzi - Procena dobrih ideja - Pametno skaliranje - Karte za učenje - AI i Design thinking Podržite nas na BuyMeACoffee: https://bit.ly/3uSBmoa Pročitajte transkript ove epizode: https://bit.ly/3JhrDUB Posetite naš sajt i prijavite se na našu mailing listu: http://bit.ly/2LUKSBG Prijavite se na naš YouTube kanal: http://bit.ly/2Rgnu7o Pratite Pojačalo na društvenim mrežama: Facebook: http://bit.ly/2FfwqCR Twitter: http://bit.ly/2CVZoGr Instagram: http://bit.ly/2RzGHjN
Pernahkah Anda melihat sebuah produk atau layanan dan berpikir, "Wow, ini sangat membantu dan mudah digunakan"? Atau sebaliknya, Anda merasa frustrasi karena sesuatu yang seharusnya sederhana justru terasa rumit? Di balik produk dan pengalaman yang luar biasa, ada sebuah proses berpikir yang revolusioner. Sebuah pendekatan yang tidak hanya fokus pada masalah, tapi juga pada manusia di baliknya. Proses itu adalah Design Thinking. Design Thinking bukan hanya untuk desainer, tapi untuk kita semua—para inovator, pemecah masalah, dan siapa pun yang ingin menciptakan solusi yang lebih baik. Ini adalah cara berpikir yang empatik, kreatif, dan kolaboratif. Dalam seri ini, kita akan menyelami setiap tahapan Design Thinking: Empathize: Bagaimana kita benar-benar memahami kebutuhan, emosi, dan tantangan orang lain. Define: Cara merumuskan masalah menjadi tantangan yang jelas dan bisa dipecahkan. Ideate: Menggali ide-ide gila dan inovatif tanpa batas. Prototype: Menciptakan model atau purwarupa sederhana untuk menguji ide kita. Test: Menguji solusi kita dengan pengguna nyata untuk mendapatkan umpan balik yang berharga. Jadi, siapkan diri Anda untuk mengubah cara Anda berpikir. Bersama-sama, kita akan belajar bagaimana menggunakan empati sebagai kompas, kreativitas sebagai mesin, dan kolaborasi sebagai kekuatan super. Mari kita mulai perjalanan untuk menjadi pemikir desain yang lebih baik dan menciptakan dampak yang nyata. Dengarkan terus [Nama Podcast Anda]!
Anche quest'anno, la puntata di agosto di Parola Progetto è dedicata all'intelligenza artificiale. Dopo aver esplorato ChatGPT, questa volta tocca a Perplexity AI, un motore di ricerca che integra un chatbot con intelligenza artificiale generativa.Negli ultimi mesi il nome Perplexity è comparso spesso nelle notizie: c'è chi dice che Apple stia valutando di acquisirla per potenziare le proprie soluzioni di AI, mentre pochi giorni fa l'azienda ha fatto parlare di sé proponendo a Google l'acquisto di Chrome per 34,5 miliardi di dollari. Una situazione in rapido movimento, che ha reso irresistibile la tentazione di metterla alla prova.In questo episodio, Perplexity risponde a una selezione di domande poste ai protagonisti della settima stagione del podcast. E le sue risposte sono decismante diverse da quelle degli umani che l'hanno preceduto.In coda al dialogo, chiudiamo poi con qualche riflessione sul metodo e su ciò che possiamo imparare chiacchierando con i nostri assistenti intelligenti e artificiali.Link dell'episodio:- Il sito di Perplexity https://www.perplexity.ai/ - Il libro di Kenya Hara “Designing Design” https://www.lars-mueller-publishers.com/designing-design
In this episode of The Purposeful Strategist, Belden Menkus is joined by Eric Ressler, Founder and Creative Director of Cosmic, a U.S.-based creative studio helping mission-driven organisations design strategy, messaging, and digital experiences that spark meaningful change. Eric offers a sharp perspective on how social impact design is evolving—and what might come next.Reflecting on the challenges nonprofits face amid shrinking federal funding and digital saturation, Eric shares how Cosmic is helping organisations clarify their purpose, communicate with intention, and build coalitions that reduce duplication and deepen impact.This conversation covers:- Why many purpose-led organisations struggle to define their “why”—and how that hurts strategy.- The decision to stay small, integrated, and highly selective.- How funding pressures are shifting work across the nonprofit, private, and public sectors.- Pressures to rethink ‘Design Thinking'—and how to respond.- Why disconnection may be the next frontier in digital culture.- How to integrate technology without losing our sense of humanity.
In this episode we interview Hala Saleh. Hala is a skilled and thoughtful product leader who I met by coincidence over 10 years ago while reading a copy of the Lean Startup book. We catch up and discuss how the term Minimum Viable Product or MVP has evolved since then and how lean startup principles can be applied outside of the digital product space to things like communities.Hala shares her journey through various roles in tech over the years while emphasizing the need for testing and customer feedback.I really appreciate her thought process on how she tackles problems in different industries. Is your innovation pipeline clogged? Uncover the risks, bottlenecks, and gaps holding your best ideas back. With the EMT Diagnostic, you'll get a clear, actionable plan to fix them.
In light of Google's new video editor the Team tackles the topic of AI again. We talk about the pros and cons that could come from the extreme power of AI tools currently, diving into media production and consumption patterns, safe ways to interact with AI creations, and the over-saturation of the market. Discussions surround why people may shy away from the disingenuous and seek out real connections. Is AI media transitory? Will authenticity win out? Kristen doesn't answer Mark‘s questions and instead talks about her AI hopes and dreams, Dan has more horror movie recommendations, and Mark‘s new exhibit is live (though by the time this episode airs it will be closed).Host, Producer, & Editor - Mark CelaHost, Director, & Script Writer - Kristen PericleousHost, Social Media Manager, Social Media Content Creator, & Editor - Dan LawsonHost, Website Director - Lauren DeMarks
Kako radoznalost može da postane tvoja karijera? U 330. epizodi Ivan razgovara sa Milovanom Dekićem – User Research Lead-om u Nordeusu, koautorom bestseler knjige „Design Thinking – kako da stvarate proizvode koje ljudi žele“ i jednim od pionira UX istraživanja u mobilnim igrama na ovim prostorima. Ovo je prva od dve epizode koje će biti posvećene Milovanovom životu i karijeri. Kroz otvoren i živ razgovor, Dekić deli svoj put od detinjstva u Vranju, opsesije muzikom i košarkom, preko školskih izazova i otkrivanja strasti za učenjem, do studija političkih nauka i akademske karijere, koju je napustio zbog nedostatka praktične primene istraživanja. Govori o svojim formativnim iskustvima, važnosti izlaska iz zone komfora, prototipisanju i eksperimentisanju, mentalitetu prema greškama i neuspehu, kao i o lekcijama iz bihevioralne ekonomije koje primenjuje u radu. Epizoda je bogata primerima iz prakse, pričama iz muzičke i omladinske subkulture 90-ih i ranih 2000-ih, ali i uvidima o tome kako posmatranje korisnika i validacija problema mogu da unaprede svaki proizvod ili ideju. Rezultat je inspirativan i neposredan portret čoveka koji spaja radoznalost, istraživačku disciplinu i kreativni pristup rešavanju problema. Teme u epizodi: - Najava razgovora - Početak razgovora - Kad porastem biću - Muzika i odrastanje - Školske muke - Studije i uticaji - Muzika i forumi - Rad na fakultetu - Odluka o doktoratu - Zaključak razgovora - Ulazak u Nordeus Podržite nas na BuyMeACoffee: https://bit.ly/3uSBmoa Pročitajte transkript ove epizode: https://bit.ly/47nl1xS Posetite naš sajt i prijavite se na našu mailing listu: http://bit.ly/2LUKSBG Prijavite se na naš YouTube kanal: http://bit.ly/2Rgnu7o Pratite Pojačalo na društvenim mrežama: Facebook: http://bit.ly/2FfwqCR Twitter: http://bit.ly/2CVZoGr Instagram: http://bit.ly/2RzGHjN
This week, Jason is joined by Bachelor Nation fan favorite and content creator, Rachael Kirkconnell! Rachael gained recognition from her time on season 25 of The Bachelor back in 2021 after earning Matt James' final rose. After a few years together, the couple announced that they were going their separate ways this past January. Since then, Rachael has focused her efforts on Rachael opens up about growing her personal brand while pivoting into a variety of professional paths. She reflects on the impact of her appearance on Call Her Daddy following a highly publicized breakup, how she processed sharing such a personal moment publicly, and the advice she has for women navigating heartbreak. Rachael also shares why she has no regrets, how her career has evolved over the past year, and what it means to truly support a partner's ambitions. She dives into her thoughts on AI, whether she'd start her own podcast, and if reality TV—or reality dating shows—are still on her radar. From age-gap relationships and her passion for animation, to her future goals and financial aspirations, Rachael gets candid about her journey, staying authentic, and what's next. Rachael reveals all this and so much more in another episode you can't afford to miss! Host: Jason Tartick Co-Host: David Arduin Audio: John Gurney Guest: Rachael Kirkconnell Stay connected with the Trading Secrets Podcast! Instagram: @tradingsecretspodcast Youtube: Trading Secrets Facebook: Join the Group All Access: Free 30-Day Trial Trading Secrets Steals & Deals! Leesa: Leesa isn't just about sleep - it's about impact. They donate thousands of mattresses each year to those in need, while also partnering with organizations like CleanHub to help remove harmful plastic waste from our oceans. Go to Leesa.com for an extra $50 off with promo code TRADINGSECRETS Rula: The first step on your journey to mental-well being is easy. Rula starts by asking you a few questions about what's important to you and then provides a list of licensed in-network providers who match your preferences. You can schedule your preferred time and meet with your therapist as soon as the next day. Go to Rula.com/tradingsecrets to get started today. IDEO U: Ever feel overwhelmed by all the Al hype? You know it's important, but you're struggling with how to use it in your day-to-day work. IDEO U's Al & Design Thinking programs are designed for leaders like you—people who want to stay ahead but keep problem-solving human-centered. It's practical, hands-on, and built for real-world impact. Go to IDEOU.com/TRADINGSECRETS for 15% off sitewide Quince: Quince nails it with luxe essentials that feel effortless and look polished-perfect for layering and mixing. Their styles are so versatile, I find myself reaching for them again and again. Elevate your fall wardrobe essentials with Quince. Go to Quince.com/tradingsecrets for free shipping on your order and three hundred and sixty-five -day returns. Upwork: Posting a job on Upwork is easy; with no cost to join, you can register, browse freelancer profiles, get help drafting a job post, or even book a consultation. From there, you connect with freelancers that get you, and can easily hire them to take your business to the next level. Upwork makes the entire process easier, simpler, and more affordable, with industry low fees. Post a job today, and hire tomorrow, with Upwork. Visit Upwork.com right now and post your job for free. YouTube Title: Needs to be 100 characters or less | Trading Secrets w/ Jason Tartick
Shelley Rosetta is a business consultant and Principal at Solomon Coyle. Shelley explains how the power of the “built environment” can shape culture, enhance employee engagement and fuel innovation. Along the way we discuss – the Journey (1:05), Distribution Channels (3:50), Business Peer Groups (10:05), Tariffs and Stuff (12:24), Leading with Data (14:40), KPI's (16:20), Building a Business Culture (21:25), Design Thinking (24:00), the “Feel of Space” (27:25), and the Dealer/Manager Development Program (37:30). Access the services of Shelley @ Solomon Coyle This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248. Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ ov1dlen@gmail.com or www.lukeleaders1248.com Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.
What does it take to create a successful digital financial product? In this episode of the UXDA Podcast, we break down 15 key design concepts that help financial product owners tackle the most pressing challenges—from complex regulations and stakeholder demands to usability and customer trust.Learn how principles like User-Centered Design, Design Thinking, and Accessibility can streamline development, reduce risk, and improve user satisfaction.Whether you're building a banking app or managing a fintech platform, these practical concepts will help you build better, more effective digital products.Find out:The everyday challenges financial product owners faceHow design thinking can resolve real product issuesWhy human-centered principles are the future of financial servicesRead the full article on UXDA's blog: https://www.theuxda.com/blog/15-design-concepts-every-financial-product-owner-should-know-and-use* AI podcast on UXDA article powered by Google NotebookLM
In this episode, Nathan welcomes Jason VanLue, VP of Product at Virtuous, to explore the intersection of design thinking, branding, and AI. Starting the conversation, Jason shares his unique journey into product development and storytelling. The duo dives into the importance of design principles, the art of vibe coding, and why the human touch matters more than ever in an AI-driven world. Moreover, Jason previews his latest work, "The Three Pipe Problems," inspired by Sherlock Holmes and designed to solve complex challenges with empathy, creativity, and strategic thinking. Additionally, Nathan and Jason explore the evolving role of storytelling in the nonprofit sector, the critical skills required for the future workforce, and the potential of AI as a tool rather than a replacement. HIGHLIGHTS [05:15] Jason's Journey [11:09] Jason's Book "Branding Matters" and Its Impact [22:18] The Concept of the "Three Pipe Problems" [28:34] The Role of AI in Problem Solving [37:32] Vibe Coding and Its Implications [41:42] Future of Work and Hiring Practices REOSOURCES: Connect with Jason: LinkedIn: linkedin.com/in/jasonvanlue Website: jasonvanlue.com Website: virtuous.org Mentioned in the episode: Zag: The Number One Strategy of High-Performance Brands: amazon.com/Zag-Number-Strategy-High-Performance-Brands Branding Matters: amazon.com/Branding-Matters-Jason-VanLue Three Pipe Problems: jasonvanlue.com/book Connect with Nathan and Scott: LinkedIn (Nathan): linkedin.com/in/nathanchappell/ LinkedIn (Scott): linkedin.com/in/scott-rosenkrans Website: fundraising.ai/
In this episode we interview Dr. Michael Neal. He is the Founder of Build My Team, a hiring service for private practices. We explore the rigorous testing of his innovative hiring process. From the initial missteps to the breakthrough system that accurately matches the candidates' natural strengths with the job requirements. In our conversation I learned about psychometric assessments, and the surprising insights that Dr Michael gained along the way. This episode is a must-listen for anyone interested in improving their hiring practices through data-driven testing and iteration.
In this design-driven episode of That Will Nevr Work, Maurice Chism is joined by UX/UI expert and startup advisor Mary Borysova to explore one of the most critical (and often misunderstood) pieces of launching a successful startup:Product design.Mary breaks down the process of turning ideas into intuitive, user-friendly, and scalable products that don't just function—they delight. From wireframes to feedback loops, she shares her step-by-step insights on how early-stage founders can avoid costly design mistakes and focus on solving real problems for real people.Whether you're building your MVP or refining your next release, this conversation will shift how you think about design—and its power to make or break your product.
In this episode, we will discuss the power of your customer experience blueprint as well as the best techniques and tactics to craft a culture of hospitality. Customer Experience (CX) has the power to create a true competitive advtantage as well as generate revenue from customer loyalty and word of mouth marketing. We'll explore: The power of a strong Customer Experience Framework Getting your organization on the same page to avoid siloes and duplication Creating a space where employees can do their best work and drive repeatable, engaging customer service Developing a team with a heart for hospitality Deploying your customer experience and hospitality strategy Reinforcing, measuring, and coaching your hospitality and CX strategy for success now and into the future Whether you're a business owner, CX leader, C-Suite Executive, or growth-focused professional, this episode will challenge your thinking and offer practical strategies you can implement today.
Join us this episode as The Team chats with Project Manager, Designer, Researcher, and World Traveler Alissa Cook. We'll discuss the benefits of taking a service-driven gap year after design school, using design expertise to understand the user in any situation, and really accepting experiences that open your eyes to all that design can be. Alissa demonstrates how stepping away from a traditional design path and following personal interests really shaped the unique design career she has today. Mark talks about umbrella thieves, we are not up for a Webby Award, also Impact Statements are super helpful!Host, Producer, & Editor - Mark CelaHost, Director, & Script Writer - Kristen PericleousHost, Social Media Manager, Social Media Content Creator, & Editor - Dan LawsonHost, Website Director - Lauren DeMarks
What if you could design the future — instead of reacting to it? In today's episode of Leveraging Thought Leadership, Peter Winick sits down with futurist and design strategist Lisa Kay Solomon to explore how leaders can use design thinking to actively shape what's next. Lisa is a Designer-in-Residence at Stanford's d.school, an educator, a bestselling author, and a respected voice on the Thinkers50 Radar list. She helps leaders and organizations make better long-term decisions in a short-term world. Her superpower? Turning vague uncertainty into actionable insight — by teaching leaders how to think like futurists. Lisa shares how she guides boards, conference planners, and executive teams through complex challenges. She doesn't just create better experiences — she builds capabilities that last. Whether it's designing strategic conversations or preparing teams to operate in ambiguity, Lisa brings a toolkit of creative, repeatable practices to move from stuck to strategic. If you've ever found yourself saying, “Yeah, but that would never happen here,” Lisa has a chapter — and a strategy — just for you. This conversation is packed with high-impact takeaways for those who want to lead with intention and design a future worth inhabiting. Three Key Takeaways: • Designing the Future Is a Teachable Skill Lisa argues that futures thinking isn't a mysterious talent—it's a learnable capability. Most leaders have been trained to focus on short-term goals. Lisa teaches them how to widen their lens, shift perspective, and think long-term using strategic design practices. • Great Ideas Need More Than Strategy—They Need Capability Organizations often bring Lisa in to spark innovation—whether at board meetings or large conferences. But the real value she delivers goes beyond a single event. She helps teams build the capabilities to sustain innovation, adapt to change, and continue asking the right questions long after she's gone. • Overcoming the “Yeah, Buts” That Block Progress Lisa names the top three “yeah, buts” that sabotage future thinking: short-term pressure, lack of resources, and not knowing how. Her approach disarms these mental blockers by reframing possibility as practical—and showing leaders how to move from reactive to proactive in shaping what's next. If you found Lisa Kay Solomon's insights on designing the future and building long-term leadership capabilities compelling, you won't want to miss our episode with Joseph Press: Thought Leadership for Future Thinking. Both Lisa and Joseph explore how leaders can move beyond short-term fixes to shape more intentional, future-ready organizations. While Lisa focuses on strategic conversations and capability building through design, Joseph dives into how thought leadership and digital transformation intersect to foster future thinking. Together, these episodes offer a powerful one-two punch for anyone looking to lead with clarity, creativity, and courage in uncertain times. Listen to both and equip yourself with the mindset and tools to not just predict the future—but actively shape it.
In this episode we interview Alberto Savoia. Alberto was Google's first Engineering Director and the author of The Right It - Why So Many Ideas Fail and How to Make Sure Yours Succeed. He also coined the term “pretotyping” and has influenced my thinking over the years. In a previous episode we interviewed Pat Copeland, who authored a white paper with Alberto many years ago.You may not know this, but I quoted Alberto in the Testing Business Ideas book for his Pretend to Own experiment.Over the course of this episode we discussed the evolution of testing and in general, geeked out over testing as two of the premier minds on this subject. Get your ticket now for our upcoming Testing Business Ideas with ChatGPT Workshop: https://www.eventbrite.com/e/testing-business-ideas-with-chatgpt-online-workshop-tickets-1404023785939?aff=oddtdtcreator
Design experts explore how we can engage with uncertainty and shape the future with clarity, creativity, and intention. Drawing from their work at Stanford's d.school and their book Assembling Tomorrow, they offer tools for navigating rapid technological change while anchoring our creations in empathy, responsibility, and hope. Carissa Carter is the academic director at Stanford University's Hasso Plattner Institute of Design (the d.school) and a former geologist. Her work focuses on systems thinking, climate innovation, and design futures. Scott Doorley is the creative director at Stanford's d.school. He has worked at the intersection of storytelling, physical space, and creative education, and has a background in film and media. They are co-authors of Assembling Tomorrow: A Guide to Designing a Thriving FutureInterview Date: 4/4/2025 Tags: Carissa Carter, Scott Doorley, design, future, innovation, creativity, ethics, emotion, healing, runaway design, AI, synthetic biology, maps, metaphors, empathy, humility, Michael Bierut, Antonio Damasio, Gregory Bateson, Creativity, Philosophy, Technology, Design Thinking, Systems Thinking
Carissa Carter is the academic director at Stanford University's Hasso Plattner Institute of Design (the d.school) and a former geologist. Her work focuses on systems thinking, climate innovation, and design futures. Scott Doorley is the creative director at Stanford's d.school. He has worked at the intersection of storytelling, physical space, and creative education, and has a background in film and media. They are co-authors of Assembling Tomorrow: A Guide to Designing a Thriving Future.Interview Date: 4/4/2025. Tags: Carissa Carter, Scott Doorley, design, fiction, storytelling, awkwardness, appreciation, creativity, humility, insight, metaphors, future, Buckminster Fuller (Bucky Fuller), David Byrne Creativity, Design Thinking, Personal Transformation, Emotional Intelligence, play, creativity
Jeremy sits down with author Celiane Camargo-Borges, Ph. D. Celiane is the author of Design Thinking and Social Construction: A Practical Guide to Innovation in Research. Dr. Carmargo-Borges is Brazilian-born psychologist, educator, and researcher whose work combines social innovation, design thinking, and transformative education. She began her global journey by moving to England to study. Her academic path led her to the United States, where she completed her Ph.D. through a joint program between the University of São Paulo and the University of New Hampshire. Currently based in the Netherlands, Dr. Camargo-Borges is a faculty member at Breda University of Applied Sciences, where she teaches in international master's programs in Imagineering and Tourism Destination Management. Her courses focus on designing for complexity, sustainable transitions, and community development. She collaborates with the California Institute of Integral Studies in the Transformative Studies department and is active with Team Together, supporting community health projects in Uganda. She partners with cultural and educational organizations in Brazil, such as Quilombaque and Co-Viva. With a passion for intercultural dialogue and systems change, Dr. Camargo-Borges continues to foster learning spaces where creativity and collaboration lead to meaningful transformation.
จุดประสงค์ของ Design Thinking
How do we understand the complexity of who we are and who we are becoming?…Today, Abbie and Celiane use social construction as a framework to explore forming futures, intent v. impact, "good" design, and sustainability transitions....Celiane Camargo-Borges is an intercultural explorer, researcher, and facilitator with a passion for fostering collaboration across diverse communities. Born and raised in Brazil, she embarked on a global journey of learning and discovery, moving to England as a young adult to study the language. From there, her curiosity led her to the USA for her Ph.D., followed by experiences in Taiwan, Singapore, and finally, the Netherlands.These global experiences have shaped her expertise in working with international teams and developing social impact projects in communities and organizations. She operates at the intersection of psychology, design thinking, imagineering, social innovation, and lifelong learning.Celiane is a faculty member at Breda University of Applied Sciences and a consultant at DesigningConversations.us, where she helps organizations and communities navigate complex challenges through meaningful dialogue and creative methodologies. She holds a Ph.D. from the University of São Paulo, Brazil, in collaboration with the University of New Hampshire, USA.She facilitates workshops using active methodologies that foster dialogic interaction and collaboration. As a researcher, she engages in participatory inquiry, working with approaches such as action research, arts-based research, narrative research, and future-forming research.Her work is driven by a commitment to co-creating meaningful change through conversation, creativity, and collective action. Along with fellow alum of the podcast, Sheila McNamee, she is the co-author of Design Thinking and Social Construction: A Practical Guide to Innovation in Research....Stories Lived. Stories Told. is created, produced & hosted by Abbie VanMeter.Stories Lived. Stories Told. is an initiative of the CMM Institute for Personal and Social Evolution....Music for Stories Lived. Stories Told. is created by Rik Spann....Explore all things Stories Lived. Stories Told. here.Explore all things CMM Institute here.
You've done the hard thinking. You've found your insights, explored your contradictions, and reflected deeply. But now you're stuck—staring at a blank page, unsure how to turn those ideas into a compelling college essay.In this episode, Steve explains why the next step is not perfection—it's motion. You'll learn how to choose the right moment to write about, why your first draft should be messy, and how that so-called “garbage draft” is the best way to get unstuck and start building an unforgettable essay. What You'll Learn:Why insight alone won't get you a finished essayHow to choose a powerful, reflective moment for your personal statementThe truth about “impressive” stories (and what to do instead)Why the garbage draft is your most powerful tool for clarity and momentumA simple two-step plan to move from stuck to confident Ready to finish your essay?Join Steve's College Essay Workshop and get:Access to recordings from completed weeksStep-by-step guidance to write a powerful, authentic essay
Jerri Kemble is an accomplished leader in the field of educational technology (edtech), renowned for her innovative approach and dedication to positive change. The post Episode #174: EdTech, Design Thinking, and Women's Empowerment in Education with Jerri Kemble first appeared on Rethinking Learning.
Leslie Grandy is an author, speaker, and CEO advisor who guides companies, teams, and product leaders to expand their creative capacity to invent and innovate for customers, disrupt and grow their market opportunities, and maintain relevance in a fast-changing world. Organizations like Oracle, Starbucks, and Red Robin Gourmet Burgers turn to Leslie to ignite creativity across their workforce and empower everyone, regardless of role or level, to identify novel solutions and think expansively. Leslie's book, "Creative Velocity," debuts in early 2025.Leslie's career has taken her on a 25+ year journey, from a successful career in the film industry in Los Angeles as a member of the Directors Guild of America to iconic brands, such as Amazon, Best Buy, Discovery, T-Mobile, and Apple. She's built teams from the ground up and led multiple first-to-market products; she was on the front end of the earliest digital media subscription services from major content brands like Major League Baseball, NASCAR, CNN, and ABCNews and co-authored a patent currently held by Intel. Leslie has led internal innovation labs and is an IDEO-trained leader in Design Thinking. Leslie has educated product leaders and executives through The Product Guild, the University of Michigan College of Engineering's Center for Entrepreneurship, and as a guest lecturer at the University of Washington Foster School of Business. She co-created and serves as the Lead Executive in Residence in the Product Management Leadership Accelerator, part of the Foster School's Executive Education program. She is a member of the Board of Advisors and Adjunct Faculty at Regis College's Marshall Sloane School of Business in Product Management and Service Design and West Virginia University's College of Creative Arts and Media.
In this episode of The Creative Genius Podcast, I talk with designer, writer, and thinker Ben Rennie, author of a new book that explores the transformative power of curiosity and creativity. Together, we unpack the dynamic relationship between curiosity, creativity, and confidence, and how this path can guide us to overcome fear and step more fully into our potential. Ben shares his personal story—sparked by a promise to his late mother—that led him to examine how people find themselves in powerful, unexpected places.We explore the idea that creativity isn't limited to the arts but is instead the ability to see things differently, solve problems, and bring ideas to life. Through vivid stories and practical wisdom, Ben and I explore how curiosity is the antidote to fear, how creativity naturally flows from curiosity, and how confidence is built by simply beginning—and continuing—to create.From imposter syndrome at a Dolce & Gabbana event to finding inspiration in nature, this conversation is a powerful invitation to get curious, stay creative, and be kind to yourself in the process.Topics Covered:How curiosity dissolves fearWhy creativity is about seeing possibilities, not just making artReframing repetition: why doing what's been done before is still meaningfulHow creative confidence is earned through actionThe role of environment and nature in creative flow Navigating imposter syndromeand Honouring your pathResources & Mentions: Ben Rennie's new book Ben's “Wednesdays” blog on Medium Brene Brown Steve Jobs: “You can't connect the dots looking forward…” Meredith Hite-Estevez: “Join a song already singing” Rick Rubin: on creativity and remixing existing ideasTakeaways / Call to Action:Follow your curiosity—it's the best antidote to fear Just start, even if it's been done before—your voice mattersPractice regularly and create space for your creativityCapture your ideas on the goBe gentle with yourselfSpend time in nature to reset and reconnect
Joshua Graves, founder of Lost Horse Labs and author of We Need to Talk, joins the show to unpack what happens when product leaders ignore hard conversations — and what it takes to build an environment where teams can truly thrive. Drawing from two decades in product design, civic tech, and leadership coaching, Joshua brings practical, deeply human guidance on navigating organizational tension, protecting team trust, and avoiding the trap of control disguised as process. From the neuroscience of conflict to the value of rituals and the art of disagreeing and committing, Joshua's insights are rooted in experience — not just theory. Whether you're a CEO, product leader, or just someone who wants to get better at the conversations that matter, this episode offers useful ideas for designing more human teams and more honest leadership. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... Why conflict avoidance is costly — and how to know when it's time to speak up What it really means to create psychological safety (and how to ritualize it) Understanding the brain's role in conflict, emotion, and reactivity The “compass vs. map” approach to navigating difficult conversations How to mediate conflict as a leader without becoming a dictator Using tools like user manuals and plus-deltas to personalize collaboration Building rituals without becoming dogmatic or overly process-driven When to assume positive intent — and when that's no longer productive What to do when you're facing manipulation, gaslighting, or loss of trust Why checking in with yourself can be the most powerful leadership too Mentioned in this episode Joshua'/s book - We Need to Talk: A Survival Guide for Tough Conversations. http://amazon.com/We-Need-Talk-Survival-Conversations/dp/1959029118/ref=sr_1_5 Lost Horse Labs – losthorse.design, e-mail hello at losthorse.design Plus/Deltas as a feedback framework: https://blogs.vmware.com/tanzu/plus-delta-feedback/ Nonviolent communication: https://en.wikipedia.org/wiki/Nonviolent_Communication Joshua's favourite maker tools - Glowforge - https://glowforge.com/ Joshua's favourite maker tools - XTool (screen printing tools) - https://www.xtool.com/ Joshua's LinkedIn: https://www.linkedin.com/in/itsjoshuagraves Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow. Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence
In this conversation, Dr. Loui Lord Nelson discusses the connections between technical theater and Universal Design for Learning (UDL), emphasizing the importance of intentional design in educational environments. The conversation explores barriers to implementing UDL, the significance of emotional connections in learning, and the necessity of fostering collaboration and community among learners. Dr. Nelson highlights the role of educators in creating inclusive and supportive learning spaces that cater to the diverse needs of all students. In this conversation, Loui Lord Nelson, Ph.D., discusses the principles of Universal Design for Learning (UDL) and how to make learning more accessible and engaging for all students. She emphasizes the importance of context in learning, the use of metaphors like sunsets to explain UDL, and provides practical resources for educators looking to implement UDL strategies. The discussion also touches on the significance of designing for barriers and fostering learner agency, as well as the iterative nature of design in educational settings. Ready to learn more from our guest? https://theudlapproach.com/ Chapters 00:00 The Intersection of Technical Theater and UDL 04:09 Intentional Design in Learning Environments 11:14 Barriers to Implementing UDL 17:44 Emotional Connections in Learning 22:14 Fostering Collaboration and Community 30:33 Accessible Learning Resources 31:33 The Sunset Analogy for UDL 36:10 Starting Points for UDL Implementation 40:31 Understanding UDL Gears 46:42 Designing for Barriers and Agency 52:44 The Design Workflow and Reflection
A live SXSW panel on how employee complaints illuminate the path to organizational innovation.Wrong question: How can AI revolutionize productivity in my organization?Right question: What do my employees hate most about their jobs?For the Portland Trail Blazers, a winning game plan for AI implementation didn't begin with a tech-first approach — it began with a talk-first one. “The whole concept was to talk about pain points," explains David Long, VP of Digital Innovation, describing the "Lunch and Launch" sessions where employees could openly share frustrations about their daily work. “People really enjoy talking about what they hate about their jobs,” says Christa Stout, Executive Vice President and Chief Strategy & Innovation Officer, and as they did, they illuminated opportunities for optimization. “By getting this insight across the whole company, it is already opening our eyes [to how] we can potentially transform the business more broadly,” Stout says.In this special live episode of Think Fast, Talk Smart, recorded at SXSW, host Matt Abrahams leads a panel with Long, Stout, and Stanford colleague Jeremy Utley, exploring how "catharsis catalyzes change.” For any team wanting to implement new technology or rethink workflows, these experts reveal how creating space for complaints can catalyze meaningful innovation throughout an organization.Episode Reference Links:Jeremy UtleyDavid LongChrista StoutEp.77 Quick Thinks: AI Has Entered The Chat – A "Conversation" with ChatGPTEp.134 How to Chat with Bots: The Secrets to Getting the Information You Need from AI Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (04:42) - The Business Behind Basketball (06:13) - Why AI and Why Now? (07:21) - Collaborating with the Team (08:39) - The Lunch & Launch Method (11:11) - Branding AI Initiatives (12:29) - David Detractor & Kelly Kindness (16:00) - Human Connection through AI (16:45) - Auditing for Brand Consistency (18:53) - AI in National Parks (21:36) - Making AI Personal (22:58) - Using AI to Learn AI (27:27) - Encouraging AI in the Workplace (30:21) - Change Management: Iteration Over Perfection (34:07) - Start with Curiosity and Empower Action (37:50) - Communication Ingredients (39:22) - Conclusion ********This episode is sponsored by LinkedIn. Dare to discover what's next. Explore your job potential at LinkedIn. Become a Faster Smarter Supporter by joining TFTS Premium.