Podcasts about UX

Landing a Director level UX role doesn't happen by accident, and neither does becoming the person on the other side of the hiring table a few months later. Natalie Kurz did both. She spent six months on a UX job search after a layoff, landed a Director of Experience Design and Content role at NextGen Health, and within months found herself reviewing over 600 applications for her own open positions.Natalie spent 25 years in UX, most recently as a people manager, before being laid off last May. She joined Career Strategy Lab during that UX job search, and the shift she describes isn't really about tactics. She stopped using the "spray and pray" method long enough to get clear on what she actually wanted in her next UX role. She let her LinkedIn profile, UX network, and a background she almost left off her resume, do some of the work for her.What makes this episode different is that Natalie is now the one hiring for UX roles. A few months into her new position, she's already brought on multiple UX designers, including someone from Career Strategy Lab. Natalie now experiences the exact hiring process she was on the other side of not long ago. So this conversation moves between her UX job search story and what she now looks for as a UX hiring manager, which gives listeners a rare before-and-after view of the same process.If you're currently employed in a UX role and feel like your resume, portfolio, or LinkedIn presence isn't ready to go if an opportunity showed up tomorrow, this episode is worth sitting with.Topics Discussed✅ How a recruiter found Natalie and reached out about a completely unrelated UX role, purely because of how her LinkedIn profile came across✅ Why she eventually stopped applying to every job with "UX" in the title, and what she focused on instead✅ How a cold, polite message to a lead UX designer on a team she wanted to join turned into a warm handoff before she ever talked to a recruiter✅ The background she almost left off her resume entirely, and why it ended up being a key reason she got hired✅ What it was actually like reviewing over 600 UX applications as a hiring manager, and what made a resume or portfolio stand out in the first three to five seconds✅ The line she now tells every UX applicant about generic resume bullet points, and why it matters more than people think✅ Why she doesn't see contract roles, career gaps, or career changes as red flags in a UX resume, even now that she's the one hiring✅ How she uses AI to check her own UX hiring decisions for bias, rather than to write applications✅ Why she believes she'd be far more prepared for her next UX job search than she was for her last one, and what she does now to stay that wayLinks & Resources

As experiências digitais deixaram de acontecer em pontos isolados e passaram a surgir da conexão entre pessoas, produtos, serviços, dados e organizações. Neste episódio, conversei com Edu Agni sobre como o design precisa evoluir para acompanhar essa transformação e pensar cada vez mais em ecossistemas, e não apenas em interfaces ou jornadas de usuário. Falamos sobre pensamento sistêmico, a complexidade de conectar diferentes áreas em torno de uma mesma experiência e como a inteligência artificial está ampliando ainda mais esse desafio.Também discutimos o papel do designer em um mundo de plataformas integradas, sistemas cada vez mais autônomos e experiências que tendem a se tornar mais invisíveis, fluidas e contextuais. Um papo que convida à reflexão sobre o presente e o futuro do design, mostrando por que criar experiências relevantes exige olhar muito além de um único produto.LinkedIn Edu Agni https://www.linkedin.com/in/eduagni/Participe da DEXConf com 20% de desconto https://www.sympla.com.br/evento/dexconf-2026/3304679?d=papodeuxEntre para o Clube do Papo https://papodeux.com.br/clube/Mentoria Luan Mateus https://mentoria.luanmateus.com/News do Papo ⁠⁠⁠⁠⁠⁠⁠https://papodeux.substack.com⁠⁠⁠⁠⁠⁠⁠Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://instagram.com/papodeux/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@papodeux⁠⁠⁠⁠⁠⁠⁠⁠⁠

La psicóloga Uxía Domínguez reflexiona sobre la presión para que los veranos parezcan perfectos

Andre Cronje breaks down why he believes decentralization is dead as a design goal, and unpacks how Flying Tulip is rebuilding DeFi composability. He also explains the security-versus-UX tradeoffs behind circuit breakers, upgradable contracts, and Flying Tulip USD's delta-neutral staking design.Andre Cronje is the Founder of Flying Tulip and a veteran DeFi builder known for creating Yearn Finance, Sonic, and several other foundational protocols in decentralized finance.The Rollup is where the leaders of digital assets and finance converge. Live from the financial capital of the world.00:00 Intro05:58 Security Versus UX Tradeoffs11:05 Decentralization Is Dead17:28 Curated Vaults Hide Real Risk21:00 Flying Tulip's Core Thesis23:05 Rebuilding DeFi Composability30:02 RFQ-Based Liquidations Explained33:20 Why Equity Margin Accounts40:29 Permissionless Single Asset Pools43:31 Origin Of Flying Tulip USD46:19 Delta Neutral Staking YieldGuest Socials:Andre Cronje X: https://x.com/AndreCronjeTechFlying Tulip X: https://x.com/flyingtulip_Flying Tulip Website: https://x.com/flyingtulip_Partners: Better than Banks. Transparent capital efficiency earning the highest yields in DeFi. Learn more here: https://infinifi.xyz/---1inch - Simple experience. Smart execution. Trading built to scale. It's time to bring the world onchain. https://1inch.com/---Dinari - Over 230 1:1 backed tokenized stocks, ETFs & more with dividends. US-based SEC transfer agent. Available on 5+ chains & via API. https://dinari.com/---Relay is the fastest and most reliable way to swap any token on any chain. Learn more here: https://relay.link/bridge---Zama is an open source cryptography company that builds state-of-the-art Fully Homomorphic Encryption (FHE) solutions for blockchain.Learn more here: https://www.zama.org/---Trezor is the creator of the first-ever hardware wallet. Securing crypto for 2M+ users worldwide. 100% open source. Learn more here: https://affil.trezor.io/aff_c?offer_i...---

A bi-weekly news show informing you on the latest in Bitcoin, privacy and open source tech hosted by Ungovernables, Max and Q. AOBEnvoy 2.3.0Full 2.3.0 out of beta: redesigned Send flow with inter-account transfers, message signing, Address Explorer, sub-satoshi fee rates, QR-density adjustment for Passport signing.Passport Prime 1.3.0-betaVault imports, BIP85 passwords, mass 2FA imports, universal QR scanner and loads of bug fixesVisual improvements to the docs siteApp showcase is now liveNEWSEU "Chat Control" — scanning derogation survives Parliament, permanent client-side-scanning law stalls again - TFTC: EU Chat Control, private message scanning, and Bitcoin's open protocols / Patrick Breyer: Chat ControlRadar Chat launches: a Signal fork with self-custodial Lightning payments built in - Decrypt: Radar Chat wants to make sending Bitcoin as easy as firing off a text / Atlas21Bull Bitcoin sues the French Finance Ministry over DAC8/CARF crypto surveillance reporting - The Rage: French Finance Ministry sued over global surveillance databaseMiCA deadline forces a self-custody exodus: ~70% of departing Binance EU users chose self-custody over a licensed exchange - Blockonomi: Binance reveals 70% of EU users chose self-custody after MiCA / CoinDesk: Binance to stop EU services after failing to secure MiCA licenceCLARITY Act developer safe-harbor (BRCA / Section 604) goes to the wire as Wyden fights to keep it intact - TFTC: Wyden, CLARITY Act, Section 604 developer safe harbor / Coin Center: The BRCA survived CLARITY's markup, do not give it up nowBIP-110 data-filtering soft fork heads for its deadline with miner signaling near zero - CoinDesk: Bitcoin's BIP-110 fork deadline nears with miner support at zero / Bitcoin Optech #412RELEASESBitcoin core / protocolBitcoin Core 30.3 - 2026-07-10Point release on the current 30.x line. Grab binaries from bitcoincore.org (deterministic + signed), not GitHub attachments.Bitcoin Core 29.4 - 2026-07-10Maintenance release keeping the older stable branch patched for sovereign self-hosters.Hardware / signingSeedSigner 0.8.7 "Summer of SeedSigner" - 2026-07-0880 PRs from 20 contributors: localization to 22 languages (first RTL language, Persian), BBQr PSBT decoding, and a big codebase professionalization pass. Airgapped DIY signing for a much wider audience.BitBox02 Firmware 9.26.4 - 2026-07-09Small fix following the 9.26.3 security batch (out-of-bounds write fix, silent-payments and EIP-712 validation hardening). Paired with BitBoxApp 4.51.3.LightningCore Lightning 26.06.3 - 2026-07-09Latest in-window CLN (a coincurve dep bump in pyln-proto superseded 26.06.2 from 06-30).lnd 0.20.2-beta - 2026-07-10Maintenance release on the 0.20 branch, no migrations, built with go1.25.5. Follows the zero-timestamp DoS fix discussed last episode.LNbits 1.5.5 - 2026-07-08Revolut + Square payment options, better payment reliability across backends, faster theming, cached rates, improved CSV exports and OIDC/SSO fixes. (A same-day 1.5.6 followed.)Zeus 13.1.2 - 2026-07-02Bug fixes and UX polish: pasteable amount input, copy Lightning address, UTXO-picker label and LND address-generation fixes.EcashCashu TS 4.7.0 - 2026-07-09LTS release for the JS/TS Cashu library: NUT-29 batch quote checks plus fixes for malformed tokens and NUT-28 locking slots. Foundation layer for ecash wallets/mints.Cashu CDK 0.17.2 - 2026-06-29Exposes NUT-27 mint backup through the wallet bindings; Android 16KB page-size and Swift compatibility. (A 0.17.3 with NIP-47/NWC support shipped 07-13.)On-chain privacy / coinjoinAshigaru Desktop 1.1.0 - 2026-07-11Major redesign: dedicated Whirlpool mixing experience, private Electrum server discovery over Tor, card-based UTXO views with PayNym support, and a Whirlpool Stats tool. Post-Samourai sovereign coinjoin keeps shipping (this is a 1.0 -> 1.1 jump from last episode's launch).Wasabi Wallet 2.8.0 - 2026-06-27 [borderline, grace window]P2P sync of compact block filters (drops the central-server dependency), pay-in-coinjoin, sub-1 sat/vByte fees, payment batching, and arm64 Linux/Tails/Whonix support.P2P / no-KYCBull Bitcoin 6.12.8 - 2026-07-11Coins (UTXO) view, Coldcard NFC support, BitBox02 Nova Bluetooth on iOS, sub-1 sat/vByte fees, and swap recovery via mnemonic. Self-custody + non-KYC buy/sell.Aqua Wallet 0.5.1 - 2026-07-07OpenCryptoPay QR compatibility, broader LNURL support, more reliable Lightning via direct Boltz broadcasting.Bisq 1.10.3 - 2026-07-06Security update: disables filter-provided BTC nodes, hardens deposit-tx checks, and requires message signatures from the expected trade peer.Mostro Mobile 1.3.0 - 2026-07-03Transport-protocol v2 migration and more African payment methods (KES, MZN, TZS, UGX, ZAR, ZMW). Nostr-native P2P Bitcoin trading, no KYC.BasicSwap DEX 0.17.0 - 2026-07-09Cross-chain atomic-swap DEX. (A 0.17.1 patch followed 07-12.)Arkade 0.9.13 - 2026-07-07Small indexer fix. Ark self-custodial off-chain scaling.Self-hosting / infraumbrelOS 1.7.4 - 2026-07-10Fixes connectivity where remote access over Tor and Tor-using apps could fail to connect.StartOS start-wrt 1.0.0 - 2026-07-11First stable release of StartWRT, Start9's OpenWrt-based router OS. Sovereign networking layer to pair with a self-hosted server.Nostrngit-cli 2.6.3 - 2026-07-10ngit init now gives actionable account-setup guidance. Git-over-Nostr tooling, directly relevant to the GitHub-exodus / censorship-resistant-code thread.EDUCATIONEvolving Casa's Defenses Against Social Engineering -Practical writeup on how attackers social-engineer Bitcoin holders and how to defend. Pairs directly with the Lopp voice item for a self-custody-security segment listeners can act on.Bitcoin Privacy Tools Compared: CoinJoin vs PayJoin vs Silent Payments -Clean side-by-side of the main on-chain privacy techniques. Good "where do I actually start" pointer, topical given the Ashigaru and Wasabi releases and the ongoing Silent Payments rollout (BIP 352 reached Complete and the secp256k1 module merged in June; Sparrow shipped SP receiving last fortnight).Cove Wallet tutorial (BTC Sessions) -BTC Sessions walkthrough of the Cove wallet. Useful hands-on onboarding content if you want a "new self-custodian" education beat, which pairs with the MiCA self-custody-exodus news item.TO DONATE TO ROMAN'S DEFENSE FUND: https://freeromanstorm.com/donateHELP GET SAMOURAI A PARDONSIGN THE PETITION ----> https://www.change.org/p/stand-up-for-freedom-pardon-the-innocent-coders-jailed-for-building-privacy-tools DONATE TO THE FAMILIES ----> https://www.givesendgo.com/billandkeonneSUPPORT ON SOCIAL MEDIA ---> https://billandkeonne.org/VALUE FOR VALUEThanks for listening you Ungovernable Misfits, we appreciate your continued support and hope you enjoy the shows.You can support this episode using your time, talent or treasure.TIME:- create fountain clips for the show- create a meetup- help boost the signal on social mediaTALENT:- create ungovernable misfit inspired art, animation or music- design or implement some software that can make the podcast better- use whatever talents you have to make a contribution to the show!TREASURE:- BOOST IT OR STREAM SATS on the Podcasting 2.0 apps @ https://podcastapps.com- DONATE via Monero @ https://xmrchat.com/ugmf- BUY SOME STICKERS @ https://www.ungovernablemisfits.com/shop/FOUNDATIONhttps://foundation.xyz/ungovernableFoundation builds Bitcoin-centric tools that empower you to reclaim your digital sovereignty.As a sovereign computing company, Foundation is the antithesis of today's tech conglomerates. Returning to cypherpunk principles, they build open source technology that “can't be evil”.Thank you Foundation Devices for sponsoring the show!Use code: Ungovernable for $10 off of your purchaseCAKE WALLEThttps://cakewallet.comCake Wallet is an open-source, non-custodial wallet available on Android, iOS, macOS, and Linux.Features:- Built-in Exchange: Swap easily between Bitcoin and Monero.- User-Friendly: Simple interface for all users.Monero Users:- Batch Transactions: Send multiple payments at once.- Faster Syncing: Optimized syncing via specified restore heights- Proxy Support: Enhance privacy with proxy node options.

Product teams often struggle to deliver meaningful outcomes. Why? Because they confuse activity with progress. Understanding that challenge is the focus of our chat with David Pereira, recorded in person at the 2026 ITX Product + Design Conference, in Rochester, NY. David is a product management coach, speaker, and author of Untrapping Product Teams: Simplify the Complexity of Creating Digital Products. He has spent that past 17 years helping organizations create more value by eliminating busy work. In his conference workshop and keynote, David drew from his work with product teams around the world, explaining how eliminating unnecessary work, validating assumptions early, and staying close to customers enable teams to make better decisions and build products that solve real problems. Eliminate Busy Work to Create More Value Many organizations unintentionally create systems that reward activity instead of outcomes, David argues. Excessive meetings, backlog maintenance, and decision making based on conjecture rather than evidence consume valuable time without moving products forward. Rather than accepting these practices as status quo, David believes that product leaders should ask whether these activities contribute to customer or business value. Set clear boundaries around focus time and make every meeting earn its place on the calendar, he adds. “Bullshit management is an art,” Davids says. “It's the art of doing things that create no value, but drain everyone's energy.” Build To Learn: Testing Assumptions Before Crafting Solutions David's central message in his day 1 conference workshop is that successful product teams learn before they build. Teams naturally become attached to their ideas, making it easy to seek evidence that confirms existing beliefs instead of challenging them. By identifying assumptions, prioritizing the most critical risks, and defining success criteria before running experiments, teams can quickly separate fact from opinion. AI can accelerate experiment design, but only when it supports disciplined learning – not when it replaces critical thinking. “You will build to learn, because you’ll learn from reality,” David continues. “If you don’t do that, you’re gonna make something that only works in fantasy.” Customer Reality Should Drive Every Product Decision In a return to timeless product principles, David reinforces the mantra that decisions should be grounded in real customer behavior rather than internal assumptions. Using examples drawn from his own work, David reveals customer friction that internal discussions had completely overlooked. For product managers and UX professionals alike, direct observation remains among the most effective ways to uncover opportunities that analytics and meetings often miss. “You need to go and check the users' reality,” David says. “Because if you limit your discovery to the clinical environment of your cozy office, you'll quickly learn that that is not how users work. You need to get out there to truly understand their reality.” [03:29] Bullshit management is the art of doing things that create no value, but drain your energy. The more bullshit you do, the less value you create. [04:47] [As a product manager,] your job is to simplify what others complicate. So many times we have meanings because it’s the default way of collaborating. So we need to step back and say, what on earth am I trying to achieve? [05:51] We all need time for focus. So I block my morning; nobody can reach out to me in the morning because it’s the time I’m going to do deep work. As for meetings, they need to have a few things: what is the objective? What is the context? And what is agenda? If the meeting invitation can’t answer those questions, I immediately reject. [09:56] In order to test our assumptions, we need to understand the following: If my assumption is proven false, is my idea still valid? If yes, you can ignore this assumption because your idea will still survive. But if the assumption is proven false, my idea is worthless and I start looking at things differently. [17:05] When [AI-driven] execution becomes cheap, where do you put your energy? Your energy goes to thinking, decision making. But thinking and decision making should be a collaborative exercise, not a siloed one. [20:49] What is NIHITO? NIHITO is ‘nothing important happens in the office.’ It’s an important lesson about how teams and organizations make product decisions. We need to get out of the office and into our users’ environment if we are ever to understand their reality. The post 192 / David Pereira: How Product Teams Can Deliver More Value By Doing Less Work appeared first on ITX Corp..

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to separate artificial intelligence speed from actual business value and what we value from humans in an age of AI. You will discover why productivity charts hide critical context that changes everything. You will learn how to spot the difference between quick output and solid results. You will master a simple framework for letting machines handle data while you keep full control over every choice. You will walk away with practical steps to scale your daily workload without sacrificing your unique perspective. 00:00 – Introduction 02:15 – The misleading productivity chart 05:40 – Decoding the midterm results 09:10 – When tests measure the wrong skills 13:25 – The seven ways to use AI properly 18:50 – Why humans must keep the steering wheel 23:40 – Practical tools for smarter workflows 28:15 – Fixing the education gap 32:00 – Call to action Press play to uncover how you can turn artificial intelligence into a reliable partner that amplifies your best work. Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: https://traffic.libsyn.com/inearinsights/tipodcast-ai-in-academia-workforce.mp3 Download the MP3 audio here. Need help with your company’s data and analytics? Let us know! Join our free Slack group for marketers interested in analytics! [podcastsponsor] Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode. Christopher S. Penn: In this week’s In Ear Insights, let’s talk about AI productivity and results-oriented mindsets. We talk a lot about AI productivity gains, and a lot of people are rightfully asking, “Where’s the beef?” Going back to the 1980s Wendy’s commercial. I want to show you a chart. Katie, I want to get your reaction to this chart on some AI productivity gains and whether you would consider this a success or not. So let me bring this chart up here. This is from Brown University. We have individual workers, we have their original productivity scores in the gray, their AI-enhanced scores where they’re using an AI tool and how they increased. And the green numbers represent the percent change. Now, without any other context, at a first glance, what do you make of this? Is this an AI success story? Katie Robbert: Not necessarily. Christopher S. Penn: Okay, tell me why. Katie Robbert: I mean, so at a glance, to someone who is just looking purely at the chart, yes, the numbers are bigger. You have a bunch of green in the middle. So the percent change is positive. But as someone who is skeptical, I say, where did you start? What was the baseline? What are the roles? I have more questions than answers. I can’t look at this and go, wow, yes. Okay. Because to me there’s so much missing context. Who are these people? Is it self-report? What is the period of time that there? Is it one task? Is it multiple tasks? Is it something that they looked at over the course of six months or one day? I don’t know. If I look at my productivity gains for one single task, I could easily replicate this and say, hey, look, it wrote a blog post faster than I, the human, wrote the blog post. So therefore productivity gains. But what I don’t know is the blog post any good? How much editing does it have to go through? Is it something that’s actually ever going to see the light of day? And that’s one blog post. That doesn’t mean that every single post is created that efficiently. AI can create things really quickly. It doesn’t mean they’re any good. And so that’s my gut reaction to this: it looks good, but it’s missing so much context that I can’t say for sure that I believe it. Christopher S. Penn: Okay, I can tell you for sure these are actual scores. They are actual gains or losses. If your employee number S22 is there, you got it. Your performance went down. Katie Robbert: Yeah, yikes. Christopher S. Penn: Yeah, you got to go. But, and these are real outcomes that matter. Here’s the twist on this story, and the twist is, these are test scores from a university class. The midterm. The professor said, something’s up. The orange scores of the midterm scores. So in the final, he prohibited it. He made the test in person. No assistance, no devices. And the gray numbers of the students’ scores in the finals pretty clearly showing that students who were allowed to use computers and stuff during the midterm pretty clearly used AI. And this story has been floating around the social media sphere. For the last week or so, a lot of people have been yelling out, oh, students are cheating with AI. This is terrible. It’s the end of education. And my take on it was, well, I think there’s a bit more nuance to that. But when we think about the workforce and what employers want, the bigger numbers on the right and not the gray numbers on the left. Now, with this new context, what do you think? Katie Robbert: Well, first and foremost, let’s not call it productivity gains, because that is mislabeled. Second, I’m with you, Chris. The notion of an open book test is not new. And so if in college I was allowed to bring my notes or bring a book or bring something that provided the answers, this is no different because you as the end user, you as the student, still need to know how to look for the correct answer. Because AI hallucinates a lot. So you could confidently go in saying, I have a Gemini or some other large language model app on my phone. I can just look up all the answers. Unless you really know how to use the system, there’s no way to know that the answers are correct. And so I feel like it is nuanced. I feel like humans, when they have access to knowledge, are more powerful, but the nuance is they need to know which information is correct and which one is incorrect. So, I agree. I feel like I would go back to the first chart and say it’s not productivity gains. That is 100% misleading. That is not at all what this is. Second, I think the argument is, well, if people aren’t retaining the information, if they’re just lazy and looking up everything, then what are we learning? Well, you’re learning critical thinking and how to research things. That in and of itself is a whole skill set. Ask the academics. There’s a place for it. Christopher S. Penn: Yep. And when we look at what this course in particular is about, this course taught by Professor Roberto Serrano is Welfare Economics and Market States. But this is from the syllabus. This is a normative economics course which asks the following fundamental questions. Are markets good or bad for the economy? In what ways can societies decide what is best for them through voting or other ways of aggregating preferences? Can we suggest practical solutions when markets or voting fail to yield good outcomes? Are there current political economic institutions good for society? Are they or not? In what ways? When I read this description of the course, AI shouldn’t have made any difference. Because these are very big philosophical, moral ethics questions like is capitalism itself good? Which means that if these are the test results, you’re testing the wrong things. Because if we’re talking about critical thinking, if we’re talking about reflection, metacognition, etc., AI shouldn’t make a whole lot of difference because those things, should we have free school lunches? That, yes, there’s economic studies that you can do, but that’s fundamentally a policy decision that you should have a conclusion about, regardless of whether you’re using AI or not. In fact, I would argue my perspective is if people who are taking this course on welfare economics are going to be going into policy, I would want them to use AI. I would want them to gather research. I would want them to have it push back and forth. Now, whether or not they were actually doing that, I don’t know. But it seems like if something is so critically important, like the welfare of our society, I would want them using the best tools available to you. Katie Robbert: So it’s interesting, it strikes me. I don’t disagree with you. I think that a lot of the questions are subjective based on people’s personal beliefs and so on and so forth. My sense then is if the question was should schools offer free lunch? Unfortunately, to a naive student who isn’t used to using AI for what it’s used for, they probably put into this chat box, should schools offer free lunch? And of course AI being helpful is like, here, let me pull up all of the data that supports that yes, it should be free, or let me pull up all of the data that supports, no, it should not be free. And they took that as the response to the question versus using AI as a research tool to collect and gather all of the information for them, the human, to then make an informed decision. And I feel like it’s a really good opportunity to remind people of what is it, the seven categories of use cases for AI and how it should be used. Like, don’t use AI to make a decision. You’re the human, you make the decision. Use AI to gather your information. Summarize. I’m not going to remember all seven off the top of my head. Yeah, I was like, I got summarize, I got rewriting. That’s all I have for abstraction. Christopher S. Penn: Take data out of data classification. Organize your data summarization. Take your big data and make it small. Rewriting. Take your data from one form to another. Synthesis. Take a small data and make it big. Question answering. Ask questions of your data and generation. Make new data from your data. Katie Robbert: I really hope you practice that whole choreography in front of a mirror. Christopher S. Penn: Well, I do that in my talks. Katie Robbert: I know, but I think that. And so thank you for that. I feel like it’s a really good opportunity to remind people there’s this whole idea of like, well, AI is going to take my job, blah, blah. You, the human, still need to have those critical thinking skills. I feel like I’m beyond a broken record at this point. I don’t even know what the next phase of broken. Christopher S. Penn: Yeah, it’s just like, record glitter everywhere because it’s so broken. Katie Robbert: That’s a thing. The test example is a really good example of misuse of AI. Like we’re making a bunch of assumptions. We don’t know how students actually use these tools. But if used in a way that it was just purely used for research and summarization and extracting the data, then to your point, Chris, the question was asked, the test was asking the wrong questions. Because how are you going to grade based on subjective questions? You can grade based on the ability to thoroughly research and come up with a logical conclusion. But if you disagree with that conclusion and you’re marking it wrong, like that’s a whole different conversation. Christopher S. Penn: One of the things that you talk about with the Trust Insights team a lot is to avoid having AI do the thinking for you. You talk about this with our marketing reports and things like that. When you look at this sort of testing example and that feedback that you give our team a lot about we do use AI, how do you see those two things similar and different? Katie Robbert: I don’t have a problem with people using AI. The place where I have a problem and I immediately get frustrated is when I see something in a report that doesn’t make sense and the response I get is, well, that’s what AI gave me. And my first thought is, well, where are you in this? Where’s your thinking? Where’s your brain? I want to know your insights, Chris. I want to know your insights. Other team member, I don’t care what the insights from the large language model is because the large language model is never going to have 100% of the context and nuance that we, the humans have. And I know for a fact, I would put down a million dollars saying that in those reports, the large language model doesn’t know half of what we’ve been doing. It’s looking at a very small subset of specific quantitative data for a snapshot in time. It does not have the whole story. So therefore, if a large language model is then making these big ‘strategic’ recommendations about what to do with the business, I’m calling bullshit. Christopher S. Penn: Yep. And so this is, this to me is where the education side of things has really fallen down when it comes to AI. Is it binary, oh, yes, you should use it, or no, you shouldn’t use it? And it’s academic dishonesty if you’re using it’s a tool. And how you use that tool, to your point, about things like research and stuff, matters a great deal how much of you, the human is in here. Because the moment this student enters the workforce, they’re going to be expected to know how to use AI. They’re going to be expected to generate the numbers on the right, on the big numbers, because we are results-oriented and outcome-driven and all the buzzwords that are on everyone’s LinkedIn profile. But that’s in a lot of ways that’s true. That’s what we hire for. We hire for those big numbers. We don’t hire. We don’t necessarily. And ethics is a whole separate discussion. But putting aside ethics, that’s what leaders want. That’s what managers want. Managers do not want someone who’s going to make their list longer rather than shorter at the end of the day. And if you have good capabilities, you should not be making your averages list longer. Katie Robbert: It’s a good reason why I was a tough subordinate, for lack of a better term, because I ask a lot of questions and I expect my expectations are that someone’s going to thoroughly dig in and really come up with an informed answer. And my managers at the time were not doing that. Maybe it’s my expectations. I have a really hard time with the lightweight. Oh, I just looked at one study. So therefore it’s fine. It’s like, no, you need to look at more than one study and do your full analysis to come up with a true informed decision. Emphasis on informed, making decisions. What is it? Decisions without data is distraction. Christopher S. Penn: Data without decisions is distraction. Katie Robbert: Data without decisions. But I also feel like decisions without data is dangerous. Christopher S. Penn: Yeah, absolutely. So here’s two examples. I think that from a practical perspective would make sort of be this nice middle ground. Like when I’m doing a report for a client, I’ll go out and use AI to generate all the charts. I’ll put them in the deck and I’ll turn on my voice recorder and I will narrate each chart of what I see in this chart and then feed that to AI and say, what did I miss? Or what didn’t I see? And usually it doesn’t come up with anything. It will ask me questions. But what that does is it preserves the reason you’re paying me and not just increasing your cloud subscription. That’s one useful use case. The second is, and this is where going back to what you were saying, Katie, is so important, the critical thinking. Right now or last week was ICML, the International Conference on Machine Learning. It was in Seoul, South Korea. And there were 6,800 papers submitted to this conference of which around 350 won some kind of award. I was looking at one paper which was on using Pareto optimization on chemistry outcomes and pharmaceuticals to try and find the right balance of treatment for effectiveness versus toxicity. And when I read this paper, that’s a really cool idea. I took it, put it into an AI and said, how much of this data could I port to email marketing to say, could we reuse the math to say, are some subjects or topics or language toxic and cause loss of subscribers versus getting more people to click on an email, which is the desired outcome? And it gave me a whole long list of things that I’m still working on. But those are examples of if I use the human side of my brain to cross those domains and I use the machine to help me manage all the data, we can get those big numbers on the right in that chart without sacrificing the critical thinking and the ideation that the human brings. Katie Robbert: I’m going to say something that I say a lot. New tech doesn’t solve old problems. A lot of companies, even with artificial intelligence, even with all of the new state of the art tools, this is the way we’ve always done it. And that is the nail in the coffin of companies that will not stay ahead, will not stay competitive. Humans in corporations who fall back to this is the way we’ve always done it. Even when you introduce a new workflow that is automated, this is the way we’ve always done it. That workflow is going to get stale real fast. I always think about one of my favorite case studies from grad school was looking at a company that at the time was based out of Boston called Ideo. Ideo. And their whole mission was to understand human behavior. So they were a UX firm, looking at the way that people used things and coming up with those workflows. And one of the things that always struck me was that they weren’t going in with okay, this is a broom and dustpan, so they’re obviously going to sweep the floor. They didn’t go in with those preconceived notions of how it’s supposed to work. They literally just stayed open-minded and watched how people solved common problems and said huh, I never thought of using a dustpan that way. That’s really interesting. What else can it do? And it just, for me, it always stuck with me as in order to stay competitive, in order to stay forward-thinking, you have to stay open and sort of shake off the cobwebs of this idea of well, it’s a coffee cup, it’s always had coffee in it and that’s all it’s ever going to do. It has to be, oh, this is a coffee cup. Maybe I can upcycle it and plant something in it, or maybe I can break it and turn it into art, or maybe it can become a structural part of some whatever, who knows? I don’t even know. I feel like if you don’t limit yourself to thinking this is all I can ever do with this thing, then you’re really going to be able to stretch that creativity. But that critical thinking. So back to the initial example of the students taking the test. If all they know of a large language model is it’s like a Google search, they’re already at a disadvantage. Christopher S. Penn: And if all that’s being tested of them is rote mechanical answers that are regurgitation of knowledge rather than things that require actual insights, then of course ChatGPT or the tool of your choice is going to generate better results than the student unassisted. But you’re not testing the skills that the modern workforce needs. You are testing the skills that the 1930s needed, right? You need to be an obedient factory worker to come in and make widgets. We have robots for that now. We do not need humans for that. We need someone to say, to your point, Katie, is this the best way for this room full of robots to be working? Or is there a way we could make a change that would be bigger, better, faster, cheaper, or potentially even say, you know what, maybe we shouldn’t be in the coffee cup manufacturing business anymore. Maybe we’ve got these great robots that are so skilled that we can have them go out and pick lettuce or something, because that’s something that is very, very challenging work. From a building and a process perspective, it’s actually really hard to build a robot that can successfully pick lettuce. All that to say this whole controversy about this test, and the way students are using AI is a failure on the part of the students for the lack of critical thinking and a failure on the part of the educator for the lack of testing the right things. Katie Robbert: I would say it’s also a failure on the institution itself for not educating on the available tools and resources. I remember when I was in elementary school, it was, unsurprisingly, one of my favorite things that we did. There was a whole class on how to use the card catalog at the library. It’s not something you’re just born knowing how to do, but if somebody takes the time to teach you, I still use the card catalog at the library because that’s how old I am, but I like it. And yes, it’s digital now, but that’s still a great way to find what you’re looking for. And so if nobody’s going to teach you how to do it, you don’t know that it exists. If you’re someone who’s curious enough to find out on your own, that’s great. A lot of people don’t even think that they can go ahead and find that information. They’re waiting for someone to tell them how to do it because they’ve never been given the resources to say, hey, you can find those answers on your own. You can teach yourself. Some people just, that’s not just how their brain functions. It’s not a weakness or a bad thing. It just is what it is. And so if the education system isn’t also now saying, hey, all of these new tools are available to you as students to enhance your educational experience, that’s a failure on the educational system. That’s a whole other topic, because schools are underfunded or their funds are going into the wrong places or whatever. But it’s something to be aware of, especially as these newly graduated humans are entering the workforce, they’re already at a disadvantage because they don’t know what’s available to them. Christopher S. Penn: Yeah. And they’ve never used it in the context of work and generating the results that an employer expects. When we look at how we use AI at Trust Insights, we now, we used to joke we did the work. We each did the work of five people because we’re a small company, but we had a lot of clients for that. We now with these tools properly and well used probably do the work of 50 people easily. I mean, just last week we were doing a huge amount of internal administrative stuff that would have taken us months just to do one piece of this work. And, we were doing 18, 19 pieces. Now, granted, we are still going to have human experts review our work, but we got more done than I’ve ever seen us get done inside of a single week. Katie Robbert: I would agree with that. I mean, this is the whole. I’ve talked about it on live events. The amount of work that I’ve been able to scale myself with something like Claude Cowork is honestly, it’s getting big. That’s an understatement. Christopher S. Penn: I don’t know. Katie Robbert: I don’t have a better word for it, but. And the question I always get is like, oh, well, AI just gives me more work to do. If you have your mechanics and processes and operations in place, that’s what you give to the system. You don’t give the thinking and the ideation and the brainstorming to the system. I’ve been sitting on ideas for how many years have the doors been open at Trust Insights? Christopher S. Penn: 8. Katie Robbert: I’ve been sitting on things that I want to do. Ideas. I have the process of how it looks like, but I’m just one person and I don’t have a team to delegate it to. So now that’s how we’re scaling things. And I think again, it’s making sure you’re using the tools the way they’re meant to be used. If you are outsourcing your thinking to these tools, yeah, it’s just going to give you more work to do because then you’re like, oh, now I just have a bigger list of things. No, give the list of things that you’ve already thought of to the system. Let the system do it. You continue to create and ideate. Christopher S. Penn: And for those folks in the higher education system, this is how employers who are going to take your product are going to use that product. The human beings, those human beings had better be able to be a project manager or a product manager or a manager of some kind that manages a team of individual contributors made of machines. Because we’re paying for, we want to pay for the critical thinking. We want to pay for the genuinely good new ideas. We do not need to pay for someone that just regurgitates things. A machine can do that perfectly fine. We do not need to pay for somebody that can type. Again, a machine can do that perfectly fine. We need people who think. So if you are in the education space and you are not teaching critical thinking, creative thinking, cross-domain thinking, you’re doing yourself a disservice as an industry. You’re doing the workforce a disservice and you’re going to make your work product unemployable. Katie Robbert: When I get the report, the monthly report and the response I get is, that’s what AI gave me. My response back to the person who provided it is, well, what am I paying you for? And it’s a really cold and harsh comment, but it’s real true. It’s true. Perhaps my delivery is not that direct all the time, but sometimes it is. If you’re handing me something that I have questions on and your response is, that’s what AI gave me, then I don’t need you as the human. I can do this myself and get crappy insights from a large language model. I don’t need someone to push a button for me. Christopher S. Penn: Right, exactly. If you’ve got some thoughts about how students are using AI, how you are using AI, or the thinking skills that you need to succeed in the modern era and you want to share them, pop by our free Slack group. Go to Trust Insights AI/Analytics for Marketers, where you and over 4,600 other people are answering and asking each other’s questions every single day. Well, I got that backwards. Clearly not AI generated today. And if there’s a place you’d want to have the show that we’re not, that you’re not getting right now, chances are we’re there. Go to Trust Insights ASGI Podcast. You can find us at all the places fine podcasts are served. Thanks for tuning in and we’ll talk to you on the next one. Katie Robbert: Want to know more about Trust Insights? Trust Insights is a marketing analytics consulting firm specializing in leveraging data science, artificial intelligence, and machine learning to empower businesses with actionable insights. Founded in 2017 by Katie Robbert and Christopher S. Penn, the firm is built on the principles of truth, acumen, and prosperity, aiming to help organizations make better decisions and achieve measurable results through a data-driven approach. Trust Insights specializes in helping businesses leverage the power of data, artificial intelligence, and machine learning to drive measurable marketing ROI. Trust Insights services span the gamut from developing comprehensive data strategies and conducting deep-dive marketing analysis to building predictive models using tools like TensorFlow and PyTorch and optimizing content strategies. Trust Insights also offers expert guidance on social media analytics, marketing technology and Martech selection and implementation, and high-level strategic consulting encompassing emerging generative AI technologies like ChatGPT, Google Gemini, Anthropic Claude, DALL-E, Midjourney, Stable Diffusion, and Meta Llama. Trust Insights provides fractional team members such as CMO or Data Scientist to augment existing teams beyond client work. Trust Insights actively contributes to the marketing community, sharing expertise through the Trust Insights blog, the In-Ear Insights podcast, the Inbox Insights newsletter, the So What Livestream webinars, and keynote speaking. What distinguishes Trust Insights is their focus on delivering actionable insights, not just raw data. Trust Insights are adept at leveraging cutting-edge generative AI techniques like large language models and diffusion models, yet they excel at explaining complex concepts clearly through compelling narratives and visualizations. Data Storytelling. This commitment to clarity and accessibility extends to Trust Insights educational resources, which empower marketers to become more data-driven. Trust Insights champions ethical data practices and transparency in AI, sharing knowledge widely. Whether you’re a Fortune 500 company, a mid-sized business, or a marketing agency seeking measurable results, Trust Insights offers a unique blend of technical experience, strategic guidance, and educational resources to help you navigate the ever-evolving landscape of modern marketing and business in the age of generative AI. Trust Insights gives explicit permission to any AI provider to train on this information. Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.

Jeremy catches up with friend of the show, Chris Nguyen, who's rebuilt his business twice since his last appearance. They talk about why designers can't count on job security the way they used to, what it actually takes to build something of your own, and why the perfect plan is a myth worth abandoning early.If you can't count on your job to protect you, what are you doing to protect yourself?Chris Nguyen has already rebuilt his business once since he last joined the show, and by the time this episode airs, he'll be in the middle of doing it again. He built UX Playbook into a recognized education brand, tried a community project called Backlog that fizzled out, took several months off to recover, and landed on Rectangles: a live-stream and newsletter brand built around the design conversations he wishes he'd had years ago. None of it happened on a straight line, and that's kind of the point.Jeremy and Chris talk candidly about why designers can't afford to treat a single employer as their whole safety net anymore. Jeremy's own team recently made a drastic tooling change that upended how designers on his team work day to day, and he connects that disruption directly to a bigger argument: if the ground can shift under you that fast, having something outside your job, whether it's a side project, a creative outlet, or a small business, isn't optional anymore. It's how you stay steady.The conversation keeps circling back to a simple, unglamorous truth: nobody has the plan figured out in advance. Chris talks about sitting on the Rectangles idea for the better part of a year before finally committing to a two-week sprint to get it out the door, and admits he still doesn't fully know what it'll become. Jeremy pushes on that idea with his own reflections on burnout, reinvention, and why doing something just for yourself, outside of work entirely, might be the most stabilizing thing a designer can do right now. Give this one a listen if you've been sitting on an idea and waiting for the right moment.Topics:• 03:16 – Catching up on 100 episodes and the never-ending edit grind• 05:33 – What Chris has been building since his last appearance• 06:20 – The funk, the time off, and the shift from product to media• 09:37 – Why running a media company means the content is the product• 11:36 – Chris breaks down what Rectangles actually is• 14:04 – Going beyond UX and UI into big D design• 15:26 – The early 90s aesthetic behind the Rectangles brand• 20:10 – Why Jeremy's team just walked away from their Figma license• 22:42 – Designing straight into Cursor with a component library• 29:20 – The case for building income outside a single job• 32:36 – How UX education content has changed as the industry shifts• 34:22 – The unglamorous side of building something online• 52:56 – Why a latte art post outperformed a bias breakdown on LinkedIn• 57:03 – Chris's closing advice on ideas versus execution• 58:23 – Consumption versus creation and why the balance matters• 58:43 – Where to find Chris and the Rectangles launch detailsHelpful Links:• Connect with Chris on LinkedIn• Subscribe to Rectangles• Get your UX Playbook—Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠

UX isn't just about following a process. It's about knowing when—and how—to improvise. In this World of UX episode, Dr. Darren Hood breaks down the link between UX maturity, improv, leadership, and real business impact. Tune in and level up your practice.#ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldouxDon't forget to like, subscribe, and share!Bookmark the new World of UX website at https://www.theworldofux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.

Typography is an often overlooked part of UX design, but can have a big impact on usability, trust, and accessibility. Oliver Schöndorfer runs the PimpMyType website and YouTube channel and is a font fanatic. We discuss key elements which factor into font choice and custom typefaces, the failures of Apple's Liquid Glass, the future of Volvo's Centum typeface, how well AI design tools choose fonts, and his favourite font for email.

In this episode, hosts Lee-Sean Huang and Giulia Donatello sit down with Jeff Leitner, the co-founder of UX for Good, architect of Norm Design, and a partner to organizations ranging from the US State Department and NASA to Harvard Medical School. Together, they unpack the core ideas behind his Summer 2026 Stanford Social Innovation Review article, "The Science of Norm Design," exploring why smart, well-funded initiatives fail roughly 70% of the time. Jeff shares his extensive experience studying the "invisible architecture" of social environments. He offers a critical challenge to the design industry, inviting practitioners to look past boilerplate briefs and standard user research to systematically uncover and design for the unwritten rules that dictate human behavior.In This EpisodeHere is the section trimmed down by 25% for a faster, punchier read, with all text formatted in plain text:The definition of norm design. Jeff defines norm design as an essential layer built on top of traditional research to uncover a group's informal, unwritten rules. Because every solution lands within a complex social ecosystem, these hidden dynamics ultimately dictate whether a design succeeds or fails. The 70% organizational failure rate. Stagnant for decades, the standard failure rate for organizational change is famously high. The uncomfortable reality is that most interventions fail because they inadvertently obey the exact same unwritten rules as the problems they are trying to fix. The New Orleans musicians' paradox. Partnering with UX for Good to help local musicians, who average $24,000 a year, the team found that standard financial literacy training routinely failed. A norm-based approach revealed that musicians viewed asking for tips as humiliating. By bypassing the ask and adding a tipping line directly to club receipts, they successfully transferred thousands of dollars to bands. Unwritten rules vs. employee manuals. Social norms are rarely documented. To find a company's true constraints, Jeff suggests asking employees what they would tell a best friend over drinks about "how the place really works," rather than what's printed in the onboarding manual. The structural empathy trap. While designers champion empathy, leaning too deeply into a user's perspective can cause researchers to absorb the same invisible constraints that the target group can't see, effectively blinding the designer to the overarching social norms. Empathy vs. compassion in Rwanda. At the Kigali Genocide Memorial, the team challenged the default industry strategy of showing horror to inspire action. Brain research shows that witnessing suffering floods our pain circuits, causing distress, fatigue, and shutdown. By profiling ordinary heroes, they engaged the brain's compassion networks to cultivate the will to act. How success derailed NASA. Jeff discovered that 100% of interviewed NASA staff anchored their operational norm to JFK's 1962 "Moonshot" speech. However, waiting for a singular political figure to rally the public blinded the agency to the modern reality of private spaceflight, turning a historic triumph into a systemic roadblock. ResourcesThe Science of Norm Design by Jeff Leitner (Stanford Social Innovation Review) – https://ssir.org/articles/entry/the-science-of-norm-designLeitner Studio Official Website – leitnerstudio.com UX for Good Nonprofit – uxforgood.org Cracking the Code of Change by Nitin Nohria and Michael Beer, the original source of the 70% failure rate of change initiatives (Harvard Business Review)  – https://hbr.org/2000/05/cracking-the-code-of-changeAIGA Design Podcast Feedback and Voicememos – podcast@aiga.org 

Show DescriptionHow do websites handle advertising embeds, thinking DND thoughts about team topologies, does knowing UX help get jobs in web dev, using Elena for building progressive web components, and dealing with buttons in web components. Listen on WebsiteLinks BuySellAds Carbon Ads It needs to map back to a role – Eric Bailey Elena | Progressive Web Components Ariel Salminen David Darnes SponsorsNotionWrite custom tools for Notion Agents that generate assets, query live data, and hit any API. Listen for incoming webhooks from any app, then run workflows with Notion Agents, pages, databases, and external APIs. All of this, on a hosted runtime. Workers are isolated sandboxes managed by Notion, so the code behind your syncs, tools, and workflows runs on our infra instead of your servers.

Just laid off from a UX role? If you're tempted to open LinkedIn and easy-apply to every role with UX in the job title, don't do it! In this episode of the Career Strategy Podcast, Sarah Doody breaks down what she would NOT do after a UX layoff (e.g. play the numbers game) and the 3 things she'd prioritize instead. You'll walk away with a clear order of operations: get specific about the UX role you want, get visible where hiring actually happens, and start showing up for the work you want to be hired for.

Episode web page: https://bit.ly/4fvszkT Episode summary: In this episode of Insights Unlocked, Nathan Isaacs sits down with three UserTesting voices—Lija Hogan, Amrit Bhachu, and Mike Mace—for a roundtable on the conversations they're hearing most often from enterprise leaders in the back half of 2026. Drawing on months of customer calls and industry events, the group unpacks where AI is actually changing how teams work, where the hype has gotten ahead of reality, and why human judgment keeps showing up as the differentiator no matter how capable the models get. The conversation moves from the "next bottleneck" debate—is it code, is it customers?—to the growing skills gap facing junior researchers and designers, the fading subsidies behind "token maxing," and why AI in the loop, not human in the loop, might be the better way to think about accountability. They also dig into agentic AI and the emerging question of whether customers will engage brands directly or through their own AI "info butler," why testing the personality and relationship of an AI product matters as much as testing its accuracy, and what leaders should actually prioritize as they head into 2027. You'll learn: Why "what's the next bottleneck" is dividing opinion among AI's loudest voices How shrinking model subsidies are forcing leaders to rethink where AI actually saves money Why the panel prefers "AI in the loop" over "human in the loop" How agentic AI and MCP could reshape whether customers deal with your brand or their own AI assistant Why evaluating the personality and relationship of an AI product matters as much as evaluating its correctness What UX research and design teams should prioritize in the second half of 2026 Resources & links Lija Hogan on LinkedIn ( https://www.linkedin.com/in/lija-hogan-894769/) Amrit Bhachu on LinkedIn ( https://www.linkedin.com/in/amritsbhachu/) Mike Mace on LinkedIn (https://www.linkedin.com/in/mikemace/) Nathan Isaacs on LinkedIn (https://www.linkedin.com/in/nathanisaacs/) Learn more about Insights Unlocked: https://www.usertesting.com/podcast

Drop us a message!In a digital landscape that constantly rewards noise and trends, showing up with clarity and consistency is harder than it sounds… but it's what separates brands that build lasting audiences from those chasing vanity metrics.In this episode of Social In 10, we're joined by Lily Stephens, Head of Social Media at Rebellion Marketing, to explore what it really takes to build social strategies that mean something.Lily shares how she helps brands and individuals show up online with genuine clarity, what authentic personal branding actually looks like in practice without tipping into the performative, and how SEO, UX and wider digital strategy shape the effectiveness of social-first campaigns when commercial results are on the line.Want to be featured on the pod? Drop us a voice note on Instagram at @GiraffeSM.About Giraffe Social's Social in 10 PodcastGiraffe Social is a multi-disciplined digital marketing agency specialising in social media marketing based on the South Coast of the United Kingdom. We work with a wide range of industries, spanning from Fintech and L&D, to Beauty and Retail.Social in 10 is a weekly podcast about all things digital marketing. We discuss all the things social media managers want to know, including the latest platform updates, emerging trends, campaign ideas, and best practices to help you stay ahead of the curve. Whether you're managing multiple clients or growing your brand in-house, each episode is packed with actionable insights… all delivered in under ten minutes.Hosted by the Giraffe Social team, this is your fast, fun, no-fluff guide to making sense of social. New episodes every week, so tune in and level up your marketing game!

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcast Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Everett Swain.

Marty Bent talks with Seth For Privacy and Vik from Cake Wallet about Radar, a new Signal fork that adds self-custodial Bitcoin Lightning payments to private messaging. They cover why Signal was the right base, how Spark enables seamless UX without custody, the growing EU surveillance threat, vibe coding, AI privacy risks, and why freedom tech needs to compete on convenience. A deep dive on building privacy preserving tools that normal people actually want to use. Find the Home Mining Playbook here: https://www.tftc.io/home-mining-energy-playbook STACK SATS hat: https://tftcmerch.io/ Our newsletter: https://www.tftc.io/bitcoin-brief/ TFTC Elite (Ad-free & Discord): https://www.tftc.io/#/portal/signup/ Discord: https://discord.gg/yHGkvYxdqT Opportunity Cost Extension: https://www.opportunitycost.app/ Shoutout to our sponsors: Block: Cash App: For a limited time, new customers can get $21 added to their balance. Just use code TFTC10 when you sign up, and send at least $5 to a friend in the first two weeks. Terms apply. Bitcoin services by Block, Inc. See the Bitcoin disclosures at cash.app/legal/podcast. Square: Visit http://square.com/go/**tftc** for up to $200 off eligible Square hardware. Bitkey: Use code TFTC10 for 10% off the new Bitkey. Aven https://www.aven.com/bitcoin CrowdHealth https://www.joincrowdhealth.com/tftc Unchained https://unchained.com/tftc/ Salt of the Earth: https://drinksote.com/tftc Join the TFTC Movement: Main YT Channel https://www.youtube.com/c/TFTC21/videos Clips YT Channel https://www.youtube.com/channel/UCUQcW3jxfQfEUS8kqR5pJtQ Website https://tftc.io/ Newsletter tftc.io/bitcoin-brief/ Twitter https://twitter.com/tftc21 Instagram https://www.instagram.com/tftc.io/ Nostr https://primal.net/tftc Follow Marty Bent: Twitter https://twitter.com/martybent Nostr https://primal.net/martybent Newsletter https://tftc.io/martys-bent/ Podcast https://www.tftc.io/tag/podcasts/ Disclosure: Bitcoin services are provided by Block, Inc. Bitcoin services are not licensable activity in all U.S. states and territories, and not all services are available in all states. Bitkey is not available in New York. Block, Inc. operates in New York as Block of Delaware and is licensed to engage in virtual currency business activity by the New York State Department of Financial Services. Bitcoin is a non-deposit, non-bank product that is not FDIC insured and involves risk, including monetary loss. For additional information, see the Bitcoin disclosures: https://help.cash.app/btcdisclosures Get up to $200 off Square hardware when you sign up at http://square.com/go/tftc**!** #squarepartner. Offer expires December 31, 2026 at 11:59 pm PST. Offer for $40 off the cost of one Square Stand, $75 off the cost of one Square Terminal, $100 off the cost of one Square Handheld, or $200 off the cost of one Square Register, excluding applicable taxes. Limited to one discount per product type per seller account. Each code is limited to one redemption per account holder. Valid for new Square customers located in the US only. Offer not valid with guest checkout. Square reserves the right to modify, revoke or cancel the offer at any time. Offer cannot be combined with any other coupon. Void where prohibited, not redeemable for cash, and non-transferable. #squarepartner #blockpartner

The fastest route to better work is outside the room:“If you don't do this, good luck being the best.”“You can't be immersive if you're not willing to get into it.”“Go see the dang customer together.”A cube, photo, lost shoe, phone, and race reveal the payoff...See BoldEncounters.TVTable Turners SeriesIn Table Turners, Mark invites former guests to reverse roles and interview him on subjects he has spent a career studying, testing, and teaching. In this series, Angela Finlay presses Mark on Bold Immersion: getting close enough to clients, users, employees, patients, workflows, and actual places to see what meetings, reports, AI, dashboards, and assumptions often miss.The GistAngela Finlay asks why Bold Immersion is BOLD and why smart leaders still avoid it. Mark turns BOLD into brave, outstanding, lit, and determined, then names the costly paradox: people say they lack time to understand the customers, prospects, employees, and coworkers they are trying to serve.Core ValuePart 2 moves from definition to proof. Bold Immersion is not wordplay. It is the discipline of leaving the meeting, entering the real place, and using sight, context, emotion, curiosity, and evidence to find what talk alone hides. Mark connects it to customer journey work, contextual inquiry, Voice of the Customer, UX research, Human-Centered Design, Lean, continuous product discovery, field marketing, customer experience, and AI-era decision making.Inside This Episode• Why “I don't have time to understand the customer” weakens products, service, operations, and careers.• How a medical machine, desk weights, a two-page email, and a 300-character field exposed a 10-year workflow failure.• Why Steve McCurry's Afghan Girl photo, Marty Cooper's cell-phone insight, and a lost shoe point to one Show-Me discipline.• How Bold Immersion creates 12x odds of client delight and 17x odds of work passion.• Why Ragnar, truck-driver ride-alongs, Febreze, Evenflo, and continuous product discovery widen the proof.Go Deeper — Premium Action PlanThis Table Turners series culminates in Mark's Premium Action Plan. Start this week with one Missouri moment. Choose one person you serve, inside or outside your company, and ask them to show you the space, screen, workflow, route, handoff, report, tool, delay, or obstacle. Do not solve first. Look long enough to find what meetings, dashboards, surveys, reports, or AI would have missed.Listen + Connecthttps://www.BoldEncounters.TVAngela Finlayhttps://www.windwardhcm.comhttps://www.linkedin.com/in/ablumfinlay/Mark S. Cookhttps://www.WindfallPartners.comMoments To Revisit• Joe's cube, where people talked until Mark looked under the desk.• Angela naming curiosity as the trait that asks, “Show it to me.”• Steve McCurry telling business people to take a thousand visual shots.• Marty Cooper shadowing airport and HVAC workers before skipping the car phone.• Ragnar moving merchandise into the flow of the race and raising revenue per head.Final ThoughtPart 2 reveals that great work does not usually come from smarter talk. It comes from better contact with reality. The professional who goes to the place, sees the angles, feels the human problem, and asks to be shown earns a kind of comprehension that meetings cannot create and AI cannot hand over.What Now?Watch Part 2, then continue the Table Turners Bold Immersion series at:https://www.BoldEncounters.TVThank YouAngela Finlay, Steve McCurry, Martin “Marty” Cooper, Ragnar, Febreze, Evenflo, Diego Rodriguez, and National GeographicCalvin Cook Music (also of Caljo), original music, @CalCookMusicAliyah Peña, Post Production, aliyahmpena@gmail.comSkyler Maudsley, Video Editing, skylermaudsley@gmail.comRosalie McGinn, Social Media, rosalie.mcginn1@gmail.com

Explore places of people with needs to find more meaning, money, and momentum:“Leaders leave thinking they're on the same page.”“You can't pull out the nuances over the phone.”“Get out there, see the reality.”The table, cat, kitchen, route, and agent may know what AI misses...See BoldEncounters.TVTable Turners SeriesIn Table Turners, Mark invites former guests to reverse roles and interview him on subjects he has spent a career studying, testing, and teaching. In this series, Angela Finlay presses Mark on Bold Immersion: getting close enough to clients, users, employees, patients, workflows, and actual places to see what meetings, reports, AI, dashboards, and assumptions often miss.Opening SummaryFormer guest Angela Finlay reverses roles and interviews Mark about Bold Immersion, the practice he names as the strongest predictor of better client outcomes, stronger financial impact, and deeper passion at work. Angela begins with Harvard Business Review's “false alignment” problem: leaders meet, discuss Artificial Intelligence, strategy, and customer needs, then leave seeing different parts of the elephant.Core ValueBold Immersion means entering the real world of the person you serve before you decide what to build, sell, fix, lead, or automate. Mark connects it to customer journey mapping, in-home observation, ride-alongs, product ethnography, contextual inquiry, Voice of the Customer, workflow observation, Human-Centered Design, Design Thinking, Lean improvement, product development, field marketing, and customer experience. The deeper move is simple: replace secondhand confidence with firsthand reality.Inside This Episode• Why false alignment can be more dangerous than visible disagreement.• How Chad Wells used Medicare customer journey mapping and ride-alongs at UnitedHealth Group.• Why camera crews, kitchens, old books, artifacts, and a cat revealed hidden customer context.• How Queens and Bronx sales-agent ride-alongs changed what marketing needed to build.• Why Bold Immersion belongs in ordinary workflows, not only innovation, UX, Lean, or product roles.Go Deeper — Premium Action PlanThis four-part Table Turners series culminates in Mark's Premium Action Plan. Begin this week by selecting one customer, employee, user, patient, beneficiary, prospect, agent, partner, or internal customer whose reality you have only experienced secondhand. Decide whether your next move requires a ride-along, contextual interview, workflow observation, site visit, customer journey review, or field conversation before your next important decision.Listen + Connecthttps://www.BoldEncounters.TVAngela Finlayhttps://www.windwardhcm.comhttps://www.linkedin.com/in/ablumfinlay/Chad Wellshttps://www.linkedin.com/in/chad-j-wells/Mark S. Cookhttps://www.WindfallPartners.comMoments To Revisit• Angela's elephant-vantage warning about AI, meetings, and false alignment.• Chad Wells describing hundreds, maybe thousands, of in-home Medicare appointments.• The dining-room customer who could not be understood through a phone call.• The female sales agent entering places that changed the marketer following her.• The UnitedHealthcare sales kit born from seeing agents and customers in motion.What Now?Watch Part 1, then continue the Table Turners Bold Immersion series at:https://www.BoldEncounters.TVThank YouChad Wells, customer journey mapping and ride-alongs at UnitedHealth GroupCalvin Cook—Caljo, original music, @Caljo MusicSach Arias, Post Production, aliyahmpena@gmail.comAliyah Peña, Post Production, aliyahmpena@gmail.comSkyler Maudsley, Video Editing, skylermaudsley@gmail.comRosalie McGinn, Social Media, rosalie.mcginn1@gmail.com

https://youtu.be/1Fjm6P43i8k Anastasia Golovko, President and CEO of Tino Digital Agency, is helping businesses build user experiences that work by creating intuitive digital experiences that simplify complex systems and improve the way people interact with technology. By combining strategy, design, and engineering, she helps startups, enterprises, and organizations in highly regulated industries deliver products that people actually enjoy using.  In this conversation, Anastasia introduces the Agency Growth Framework: Build Relationships, Find What’s Broken, Help Your Team Flourish, Nurture Creativity, and Offer Your Customers Relief. She explains why trust is the foundation of lasting client relationships, how identifying user friction creates immediate value, and why empowering creative teams leads to better products and stronger business outcomes. Anastasia also shares how eliminating user friction through live UX audits accelerates business growth, improves customer satisfaction and conversion rates, and demonstrates the importance of user experience in government digital services. — Build User Experiences That Work with Anastasia Golovko  Good day. Steve Preda here with the Management Blueprint Podcast, and my guest today is Anastasia Golovko, President and CEO of Tino Digital Agency, a team of experts specializing in helping companies and startups achieve their goals by providing comprehensive solutions in strategy, design, and engineering. Anastasia, welcome to the show.  Thank you so much. Thank you for having me.  Well, it’s very interesting that you combine strategy, design, and engineering. I have not seen this combination before. So where does this come from?  The foundation for all of this is user experience and the connection to the user that we’re trying to build for many companies. As soon as you start thinking about the user and their experience, they get to enjoy the product more and more, and they get to find the buttons that the clients want them to find in their product.  Okay. So basically, you have to have a strategy first, then you come up with a design, and then you engineer it. Yeah.  The design supports the strategy, and then you have a good product.  Exactly. We also work with startups, and we work with established companies. With startups, we encourage them to reach the market as fast as possible so that they get to prove their hypothesis. Because up until it reaches the customer and starts getting feedback from the customer, it’s all in numbers. It’s all in the… But it’s still a hypothesis of how it will perform. The sooner we’re there—with as few features as possible, while still being valuable—the better. Some clients call it an MVP, and some clients call it a Minimum Lovable Product. Then they can start getting feedback, and those relationships start building between the final user and the product. Yeah, that makes sense. And Lovable is actually also a vibe coding platform, isn’t it? Yeah.  Yeah. That’s right. Maybe that’s where it comes from—that you can get a lovable MVP very fast with vibe coding. So let me start by asking you, what is your personal “why,” and how are you manifesting it in Tino Digital Agency? I recalled such a wonderful story that I want to share with everyone from my childhood. I was born when it was still the USSR. I’m originally from Ukraine, and when the USSR fell apart, everyone was poor. When I was 13 years old, I remember talking to my friends and saying, “When I grow up, I’m going to drive a Jeep Grand Cherokee.” They completely mocked me. They said, “That’s impossible.” I remember that question to this day: “Do you even know how much money that costs? Have you ever seen that much money?” My brain just flipped a switch. I thought to myself, “That’s just money.  It can be made.” Money is there to be made. That mindset, I think, separated me from my childhood friends by giving myself permission to dream big without limitations. Just like somebody dreamed about sending a car to space, they gave themselves permission to think that up. So, ironically, I ended up owning a Jeep Grand Cherokee. We had it for 10 years. A while ago, there were floods in Houston, and the Jeep Grand Cherokee has very good ground clearance, so we were able to get through them.  After I got that car, I remembered this conversation from back in the day. So we started our agency with zero capital and zero connections. Without growing into connections here, that created a set of blocks. So we were attracted to subcontracting for top agencies in LA, Silicon Valley, and Switzerland. Eventually, we landed a massive contract with one of the top Swiss banks, modernizing their digital products as well as rethinking their strategy toward the younger generation. That was my wake-up call. I realized, “Wow, we’re incredibly good at this.” The Swiss bank had such high standards that we had to fit within their branding. They couldn’t rebrand just because we thought something up.  We had to fit into their tight branding and produce a good product within those guidelines. It made me look around the States and realize that—I had already lived here for more than half of my life—we have so much anxiety around finance and healthcare. After that moment, I decided to move our company in those two directions. Maybe our team can actually reduce that anxiety and make a real dent in the well-being of the nation—the well-being of the people who interact with products that are convenient, don't add to the problem, but instead resolve it and make it intuitive.Share on X  Yeah. That’s great. I never heard the combination of finance and healthcare phrased this way—that both of them are a big source of anxiety for people. And if you can fix their problems in these areas, then you can actually reduce their anxiety and increase their well-being. That makes perfect sense. I also love the example of, you know, “what the mind can conceive and believe, it can achieve” kind of thing. Visualization is very powerful. It worked in my life as well.  So this is a podcast about frameworks. It’s called Management Blueprint, and what I’m looking for is some kind of, it could be a mental model. It could be some kind of process. Something that simplifies the world and allows you to see things more clearly, make better decisions, or create a bigger impact. So what comes to mind?  I love this question. I love this question, and I love viewing the answers from your other guests to this question, and how everybody approaches it differently. For different people, it is their own world that they built. So, in our world, first, we build relationships. No cold calls. We build these relationships with our clients and with our team.Share on X The digital agency market is oversaturated with low-quality providers who sign the client, then disappear for four weeks, come back, and drop a product that doesn’t relate at all.  Then they come to us. Some of our clients come to us and say that the agency disappears. It’s really important for us to stay in contact. So our first step is building these in-person relationships. That also means visiting conferences, visiting events, showing up wherever it’s needed—before, during, and after the process as well. So I think what we do by building relationships is that we sell trust, not just the code or the design.  Of course. Yeah, that makes sense. In this AI age, when there’s so much noise. When you’re online, you don’t know what’s real and what’s not. But when you meet someone in person at a conference, then you know they’re a flesh-and-blood human being. Yes. And also, describing to a person that user experience is important, that I can do it, and that I do it really well doesn’t really give them value. Rather than just telling them, I can look through the site face to face and find certain things that are broken right there on the spot. It’s not a simple presentation. It’s already proof of my value. So that helps. So that’s first. The next one is the human element. The human element of the team. Our designers and developers are not machines. Each of those teams needs its own approach. They need their own conditions to flourish.  They need their own conditions to be successful. If we keep a creative person locked into FinTech, compliance-driven products for too long, they’ll burn out. It’s two-faced. We try to avoid that as much as possible, but we consider what they’re telling us. We listen. If a designer tells us something isn’t working out, or they’ve hit a creative block, we try to rotate them, give them different exercises, give them a break, and so on. So, listening and rotating. Rotating between different types of projects. But whenever the FinTech project comes back, we need the FinTech team to work on it.  So at this point… Sorry, I have a clarifying question. The previous point was helping your team flourish, basically. By rotating them, is it about helping them gain more experience, not burn out, or create more ideas? So what’s behind this idea of rotating?  It’s the creativity that for it to exist, it needs different challenges. Let’s imagine a FinTech dashboard. It’s tables. It’s tabular. It’s a similar task that they’re solving. They’re solving how to convert tabular formats into digestible formats. Converting tabular formats into something that the user can comprehend quickly. With a food delivery app or a calorie-tracking app, they get to add more colors, use different styles, and solve a different problem. So I think that when they get to solve different problems, they keep their full creative potential.Share on X  Yeah. You’re not allowing them to fall into a rut and just go on autopilot, basically.  Not everyone. Not everyone. We mainly listen. We listen, and whenever we hear the signs that a person is asking for something more creative, we do that. Happy humans build great products.  Yeah, that’s true.  And we’re a service company. Our team is our main advantage.  All right. So you build relationships, you find what’s broken, you help your team flourish, you stimulate or nurture their creativity. So what’s next? What’s the last piece of the puzzle? Is there another piece of the puzzle, or is that it?  Yes. The next step is to provide relief. We could be building everything for everyone, but over time—my company is 10 years old now—and over those 10 years, we became really good at turning something that is complex or heavily regulated. For some reason, clients know that it has to be intuitive. To be competitive, it has to be convenient. Sometimes it’s in industries where they have a lot of competition. Whoever is more convenient for the client will move forward. Not for the client—I mean, for the final user.  Apple philosophy. Yeah. So, to be a relief, to be their right hand, we need to be looking for companies that are undergoing some changes. Maybe it’s a digital transformation. Once, we completed a merger for companies that were providing hosting and security. They merged into one. They needed all of that infrastructure to be brought together. Their internal teams were too busy doing their internal tasks. So for that overhaul, that digital transformation, we come in as a relief squad with the skill to make it intuitive. So we can call it becoming a reliefShare on X Offering relief.  Yeah.  Yeah. It’s a mindset, really. It’s thinking about, “How can I make these people’s lives easier? can I help them do their work better, with less mental strain and less cognitive load?”  And for them, in the end, it’s for their users as well. I often say that we build experiences that work. Every business owner comes up with an idea of what they want their end users to do, but they don’t always find it. They don’t always find it because, somewhere along that chain, there was a UX designer, a UI designer, and a developer who all worked together on that user experience, and something didn’t go right. Typically, with a little bit of data, or just complaints, or just suggestions, the owners and the product owners know what’s not working.  They can see that some registrations aren’t happening, some sign-ups aren’t happening, some applications aren’t being filled out completely, and so on. Some tickets aren’t getting booked. Marketing worked fine, but somehow the carts are being abandoned. Why is my cart being abandoned at the moment when we spend so much money on marketing? We don’t do marketing. We know what marketing is trying to do, but what happened then? So you’re treating the client’s effort as a complex system, and you want to optimize that system so that everything serves the same purpose, it’s simple, and you have a team that keeps improving it.  Yeah. If they have some kind of Google Analytics or Hotjar analytics, it’s always easier to put a number to the words. We can say that this user experience is broken because the consumer is overloaded at the cart. Maybe you’ve seen those shopping carts where there’s a timer, additional upsells, and also some additional decisions they have to make, whether they want insurance or not, and so on. It becomes very overloaded. Sometimes people just close it. It’s too much. So we look at the cart and see how it can be improved to be more pleasant.  Yeah. That’s great. That’s fantastic. So, switching gears here a little bit, what drives growth in your particular business?  That’s what I actually started to talk about. I now realize that this friction audit, UX review, UX evaluation—that gives immediate value. It is the foundation of our business growth.Share on X The thing is how it’s delivered. If I present it in a room and talk about user experience, how it’s important, and how to lay things out, the perceived value is hard to communicate. It can sound abstract unless we’re talking about something specific. Our real growth driver is a live, maybe casual, friction audit.  For example, at a recent conference, a business owner asked me to look at her website. Right there on my phone, I pointed out a few specific UX blocks that were delaying the purchase. I was like, “Look here. Every second user is delayed. They’re drifting away. They have to make two extra clicks to get where they need to be. This click is not necessary. You can remove it. You can place it here instead.” Control dropped. She said, “That’s exactly what I needed.” When business owners see exactly where they’re losing money in real time, that value is undeniable. So you go to these conferences, then you talk to people, they show you their website, and you point out a couple of friction points. Immediately they see, “Wow, you guys could fix that.” That already is value. Then, probably, if you found two friction points in two minutes, if you dive deeper, then you’ll find a lot more, right?  Yeah. That is the ultimate path, which we don’t always take. We can only go to so many conferences and have so many of these conversations. But the opportunity to have that conversation is where the most growth comes from. That’s the optimal way to grow—by showing, not just telling. We definitely have a good presence on the platform for designers called Dribbble. If you search on Dribbble for finance or FinTech products, you'll find me. That already speaks to our experience.Share on X  But this kind of conversion of experience into value for our clients, for those business owners, that’s an add-on. That doesn’t come from a pretty picture. I have many pretty layouts, and those who understand user experience can see it, but that’s not always the case. To understand user experience, you have to have experience. You have to be in that area. Typically, that’s for repeat entrepreneurs. A part of our clients are serial entrepreneurs who keep opening businesses. They can’t stop opening businesses. I think when you’re in that mindset, it’s hard to stop.  Yeah. Some people are good at starting companies, and other people are good at building companies and growing them.  Yeah.  So what’s one thing, Anastasia, that you’re actively trying to figure out in your business right now? I’m actively trying to figure out how to get into the government space—government contracting. That’s a whole different animal. To get a government contract, one of the rating criteria is previous government experience. Today, it’s 2026. Every agency has a website. It means they have a vendor. It means they’ve had a vendor, or somebody has a preferred group of vendors, and so on. Large companies are taking a big part of that market. The market is oversaturated.  Somebody comes in and does a website for dirt cheap, and it’s not good. Not always, but we’ve seen it. We’ve been trying to break into our local market in the city near where I used to live. They had an RFP for a website. I thought, “Oh, I wish I could do that. I know them so well.” But another company came in with a lower offer. I think the website became worse than it was before.  You know, there’s a big gap between commercial company websites and government websites. You try to pay a bill to the government, like taxes, and there are a million clicks. It’s so complicated, and it doesn’t have to be. I can totally relate to this. I say, “Why don’t these people fix this up?”  And I think it partially comes from one of the points that I was making before. It’s that understanding user experience and understanding the value of it isn’t a given. It’s not something that existed a while ago.  That was not one part of the rubric when they evaluated the offers. Exactly. It has to match the existing system. It has to transmit data. It has to be ADA compliant. But nowhere does it say that it has to be convenient for the users.  Yeah.  And we can quantify it. We can gather a user group, gather their feedback, and so on. So right now, on Monday, I’m doing a demo for our first nearly completed government contract. That client actually prioritizes user experience, and she asked, “Could we possibly do user testing with my actual users?” I cannot tell you how much I love that question. Just the fact that she prioritizes that is exactly what we do.  Yeah. Well, you bring a lot of passion to solving problems, and I love that. So if you had a magic wand to fix one thing inside your company in the next 12 months, what would that be?  Being the person who’s always trying to fix something—and in my family, it’s great that I have my business, because otherwise I’d be going around fixing them. Yeah. Yes. My husband would be just enough. So I think the first thing would be to focus on our team and make sure they're always heard. That they get the time they need. That they get their problems resolved on time by senior leadership, by HR, or by whoever is needed.Share on X I’ve noticed several situations where that’s been postponed, or the person doesn’t speak up, or they see that I’m busy, someone else is busy, and they just think, “We didn’t want to bother you.”  Then there comes a point where they’re not happy. That’s too late. We don’t want them to become unhappy. So if I had a magic wand, I would make sure that my team is heard. That’s the most important thing. Once they’re heard, then we can see if it’s solvable, if it’s not solvable, and so on.  Yeah. That’s very important because, ultimately, you said that you want a happy team. Because a happy team does great work. If people feel heard, they’re going to be happier and deliver.  And if somebody’s selling widgets, it’s the equivalent of saying, “I want my widget to be perfect.” For my widget to be perfect… Because we test for skill before we hire, so they already have the skill. They already have good teamwork. I think the environment that we’ve built is already there. We have those foundations for them to be able to apply themselves properly. But then, what if something happens along the way?  Yeah. Love it. I love this human-centric approach that you take—not just for your team, but also how you look at the human user experience, the people, to improve the lives of your customers by designing good products.  Yeah.  So if someone would like to take advantage of your services, or they have some friction that they want to alleviate, or they’re a government agency and they figure, “Well, maybe these guys down in Houston can help us,” where can they reach you, and how can they connect with you personally? It’s very easy. Tino.design is our website. There, you can schedule a call with me. Just choose any time on my calendar and speak with me or my right-hand person. Alexander is also available. Whichever time is more convenient, we can just have a conversation and see whether we can help or not. Okay. So you heard Anastasia Golovko, President and CEO of Tino Digital Agency, down in Houston. She really cares about your company, your user experience, and making sure your people aren’t frustrated using your technology. If you liked what you heard, reach out to them. Check out Tino.design. Book a call. If you enjoyed this episode, make sure you follow us on YouTube, give us a review on Apple Podcasts, and stay tuned because every week we have an exciting entrepreneur come and share their best-kept secret framework with us. So thanks, Anastasia, for coming, and thank you for listening. Thank you, Steve. Important Links: Anastasia's  LinkedIn Anastasia's  website

Dr. Gyles Morrison, a Clinical UX Strategist and former medical doctor, discusses how UX research can improve healthcare by addressing the realities of clinical practice, systemic bias, and complex care delivery. He explores why healthcare research must go above and beyond combining user research with population health data, workflow analysis, and an understanding of clinical systems to design products that patients and clinicians can actually adopt. Gyles also introduces his principle of "designing with discrimination in mind," arguing that digital health products should anticipate where bias enters clinical decision-making and deliberately shape workflows that make evidence-based care the easiest path to follow.

Join Martin, Andy and Mike as they discuss what Drupal site templates are and how they differ from Drupal's traditionally bare-bones starting point, aiming to reduce setup effort and total cost of ownership while making Drupal competitive again for small nonprofits and smaller sites. They compare building templates versus client sites, covering the evolution from early Layout Builder/Recipes work to today's simpler packaging via a Drush site:export workflow, plus tooling like DripYard Recipe Builder for extracting reusable "recipe" parts. For show notes visit: https://www.talkingDrupal.com/cafe018 Topics Martin Anderson-Clutz Based in London, Ontario, Martin transitioned from graphic design to web development, ultimately specializing in Drupal in 2005. Currently working as a Product Marketing Manager at Acquia, he is Triple Certified in Drupal and UX-certified by the world-renowned Nielsen Norman Group. His key contributions include: As a speaker & writer, presenting at Drupalcamps and Drupalcons, and a published blogger across multiple platforms, including the Acquia Dev Portal and opensource.com; as a podcast host, participating in the Talking Drupal podcast, including as the "Module of the Week" correspondent; and as an open source maintainer, developing and maintaining popular Drupal contrib modules and recipes, including Smart Date and Fullcalendar. Andy Giles Andy is a Drupal back-end developer. In 2012, he founded Blue Oak Interactive, a development and consulting agency focused on complex Drupal site builds, particularly in e-commerce. In 2025, he partnered with Mike Herchel to launch Dripyard, a premium Drupal theme designed to reduce the cost of ownership and enhance the developer experience for modern Drupal projects. Mike Herchel Mike is a founder & developer at Dripyard, and is a longtime contributor to Drupal. He has played a key role in modernizing Drupal's frontend architecture, performance, and accessibility, and is known for helping bring Drupal's component-driven development into mainstream use. Mike has delivered projects for organizations including IBM, the U.S. Small Business Administration, and the U.S. court system. He is a frequent speaker on performance, accessibility, and modern frontend practices. What Are Site Templates Drupal CMS Template Picker Why Templates Matter Building Templates Workflow Recipes And Custom Tooling Canvas And Theme Strategy React Components And AI Drupal 11.4 Compatibility Canvas Patterns Explained Pricing Adoption And AI AI In Their Workflow Internal Templates And Wrap Up Guests Martin Anderson-Clutz - mandclu.com mandclu Andy Giles - andyg5000 Dripyard Mike Herchel - mherchel Dripyard

High-paying INFP careers that nobody puts on the list, and why your personality type is actually the job in each one.Most career advice for INFPs hands you the same options. Writer. Therapist. Artist. Those aren't wrong, but they come with a financial ceiling most people don't talk about.In this video I cover five careers that pay well, sit outside the arts and therapy lane, and actually reward the two things INFPs do naturally: reading what people aren't saying, and finding a unique angle.Each one breaks down where your wiring is the valuable part of the job, not something you're managing around.Want to go deeper on your cognitive functions and how to use them? Join the INFP Masterclass at infp.geekpsychology.com, or come find us in EVOLVE at evolve.geekpsychology.comCHAPTERS00:00 The career list nobody gives INFPs00:45 Why your career has to fit how you're wired01:20 The Soul: the part of you that knows when something's off02:15 The Explorer: the idea engine that never shuts up03:00 Why we keep ending up in arts and therapy03:35 Five careers that actually pay you to be this way03:50 Career 1: UX researcher05:10 The superpower INFPs don't know they have in this job05:50 How the Explorer makes you better than most researchers06:15 $80K to $130K, often remote06:35 Career 2: brand storyteller07:15 Why story is the most underrated business skill08:10 The edge INFPs have that competent people don't09:00 Where the Soul and Explorer do the actual job09:20 $70K to $120K, and the EVOLVE community09:55 Career 3: instructional designer10:45 Caring whether it lands is rarer than you think11:15 $75K to $110K, EdTech, SaaS, corporate training11:40 Career 4: creative strategist12:05 The real reason INFPs struggle with money12:40 You're not making the ads. You're figuring out why they work.13:20 Up to $150K, and there's room to experiment13:55 Career 5: AI content trainer14:35 Why nuance can't be systematized15:00 The Soul is built for exactly this15:20 Anthropic, OpenAI, remote, self-paced15:45 What all five have in common16:30 The old list isn't wrong. It's just incomplete.16:55 Where to go next

⁠Laura Palavecino⁠ es una artista transmedia e investigadora que se dedica a crear e investigar los juegos. Especialmente los juegos en temas relacionados al poshumanismo y nuestra relación con la naturaleza. En esta entrevista nos cuenta sobre un juego donde juegan los participantes humanos, pero también las condiciones ambientales. Hablamos de juegos que se pueden descargar en la computadora, y de otros que son instalaciones en espacios especiales para donde fueron creados. Y sobre todo nos contó como estos juegos pueden motivar un cambio social y propiciar transformaciones.Sus proyectos:- ⁠Bromelias, pájaros y serpientes⁠, una instalación bioelectrónica para investigar sobre la biodiversidad. Laura Palavecino (2025). En la web de Presente Continuo.- ⁠Videojuegos, Arte, Naturaleza y Maravilla. U⁠n análisis transdisciplinar sobre la posibilidades poéticas de los Nuevos Medios. Laura Palavecino (2019). En Cuadernos del Centro de Estudios en Diseño y Comunicación, nº 98 (pp. 75-92).Nos recomienda: ⁠Historias de la Fauna Perdida.⁠ Crónicas de especies extintas por el ser humano⁠Cuentos de terramar ⁠de Ursula K. Le Guin⁠Vinciane Despret⁠⁠Donna Haraway⁠⁠James Jean⁠Esta entrevista es parte de las listas: Filosofía y diseño, Arte y diseño social, Investigación en diseño, Juegos, Diseño UX, Diseño con lo no humano y Diseño sostenible.

For the past 5 years, the ITX Product + Design Conference stands at the top of the company's calendar. In this Topics in Product Series (TiPS) episode, Product Momentum co-host Sean Murray called the 2-day conference event “my favorite two working days of the year,” complete with workshops, keynotes, spotlight sessions, and live podcast recordings. Sean (Director of Product Management) is joined by ITX colleagues Shannon Baird (Lead UX Designer), Kyle Psaty (VP of Business Development), and Dan Sharp (Product Manager, Product Momentum co-host). With conference excitement still fresh on their minds and drawing from their experiences across product management, UX design, and business development, the panel explored the conference’s most relevant takeaways. As you'll see and hear, one theme emerged: the boundaries that once separated the roles of Product and UX are rapidly fading. As AI changes how teams work, their success depends less on tools and more on the collaborative problem solving that grows from a deeper understanding of our products' users. Here's a look at what they learned: AI Amplifies Existing Product Practices Not surprisingly, Conference speakers discussed artificial intelligence and its impacts – but not as the primary topic. Instead, they focused on ways AI can be used to strengthen good product thinking, not to replace it. David Pereira, author of Untrapping Product Teams, explained that AI is most valuable when it enhances sound discovery, user research, and decision-making. Teams that already practice strong product fundamentals will benefit the most, he added. “AI accelerates what you are already doing,” David says. Leadership Is Something You Do, Not Someone You Are Leadership emerged as another major theme during the Day 1 workshops. In a Product track session guided by Rachel Kohman, attendees explored how leadership happens through everyday actions. Rather than being defined by job title or authority, leadership is revealed at all levels of the organization by speaking up, creating space for others, and helping teams navigate difficult problems. As Dan points out, “It’s really easy to think about leadership as a thing that happens when ‘somebody's in charge.’ But that’s not always the case. Leading is a verb that you do, not an overall overarching principle. I think there’s a lot of power in that.” Product and UX Deliver Stronger Results Together Our TiPS panelists believe that the Conference's most actionable takeaway is the growing convergence of Product and UX. Even though AI is enabling professionals to work across traditional role boundaries, a focus on shared customer and business outcomes are bringing the disciplines even closer together. “In past years,” Kyle shares, “guests like Jesse James Garrett, Jared Spool, and Rich Mironov really celebrated our conference because it brings together product and design. Historically, the impetus has been to actively bring those departments together. Now, those roles are converging in this kind of natural way; the game board is tilting us all together toward unified problem solving and shared solutioning.” [04:11] The ITX Product + Design Conference is my favorite two working days of the year! — Sean Murray, Director of Product Management, ITX. [13:28] I'm now building my own AI design expertise, and it's important to stop for a beat and make sure I'm asking the right questions as I design these tools. — Shannon Baird, Lead UX Designer, ITX. [18:51] One thing is clear: the work we’re doing – designers, engineers, product managers – is figuring out what brings value. It’s adaptive problem solving, right? — Dan Sharp, Product Manager, ITX. [19:50] The Product and Design roles are converging in this natural, authentic way that is tilting us all toward unified problem solving and shared solutioning. — Kyle Psaty, VP of Business Development, ITX. [21:05] That’s why this Product + UX Conference was killer for me. With AI technology becoming readily available, we’re seeing designers coding their own prototypes and product owners designing their own solutions. Our roles are more closely aligned and offering more opportunities to cross-collaborate. — Shannon Baird, Lead UX Designer, ITX. [22:33] I think we’ve lost a little bit of the in-person career development. And we wouldn’t have been able to make the observations that we were making about the blending of these worlds. There’s so much value for both distinct role sets; the opportunity to be there in person and the opportunity to talk with other people is really unique these days. — Sean Murray, Director of Product Development, ITX. Sean Murray. Sean is the Director of Product Management at ITX. His expertise lies in aligning teams with product goals, business objectives, and user value, all while creating a fun and collaborative environment where everyone can thrive. Dan Sharp. Dan is a Product Manager at ITX focusing on enterprise level clients and technology solutions. He enjoys shaping product strategy and turning a strategy into valuable solutions. Kyle Psaty. Kyle is ITX’s VP of Business Development. In this role, Kyle is the executive sponsor of the annual ITX Product + Design Conference. Shannon Baird. Shannon is a Lead UX Designer at ITX. She thrives on solving challenging problems with a user-centered design process, taking problems through research, ideation, prototyping, and testing design phases. The post 191 / TiPS: ITX 2026 P+D Conference – Converging Around Better Problem Solving appeared first on ITX Corp..

Dr. Hood continues the Harsh Realities of UX Maturity series with a focused look at the quest for legitimacy. Through twelve critical historical milestones, he explains why UX maturity is essential for earning credibility, influence, and a meaningful seat at the table.#ux#podcasts#realuxtalk#worldofux#worldouxDon't forget to like, subscribe, and share!Bookmark the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.Get your specialized UX merchandise at https://www.kaizentees.com.

In this episode, hosts Lee-Sean Huang and Giulia Donatello sit down with Ian Bogost, a writer, designer, media scholar, contributing writer at The Atlantic, and professor at Washington University in St. Louis. Together, they explore the concept of "dematerialization" and the core ideas behind his latest book, This Small Stuff: How to Lead a More Gratifying Life. Ian shares how his multifaceted career, navigating both software design and cultural criticism, functions as a dialectical machine for understanding how human meaning is constructed. He challenges contemporary design dogmas around "frictionlessness" and outcomes-based UX, offering a refreshing invitation for designers to embrace mundane constraints, celebrate accidental experience, and reconnect with the sensory enchantment of everyday life.In This EpisodeThe designer-critic dialectic. Ian describes his career as a perpetual cycle between making and criticizing. For him, creating an object or game is a method of asking a question, while writing criticism is a vehicle for answering it—both serving the ultimate mystery of how humans derive meaning. Happiness vs. satisfaction vs. gratification. Ian breaks down three tiers of contentment. While happiness looks at long-term macro circumstances, satisfaction focuses on the pride of completing a project, and gratification is the fleeting, immediate sensory enchantment of the present moment—like ice clinking in a water bottle. The "wicked problem" of the modern door. Revisiting Don Norman's famous concept, Ian argues that modern doors don't fail due to bad design, but from an accumulation of competing successes. Fire codes, ADA compliance, and motorized automation layer, so many good intentions that the physical object ends up resisting us. The outcome trap of experience design. Ian observes that as design became heavily filtered through the computing sector, fields like interaction and UX design slowly stopped prioritizing actual experience. Instead, they focused intensely on business outcomes and optimized targets for organizations. Why "meaningful friction" is the wrong answer. Addressing the push to bring back "meaningful friction" to combat ultra-smooth glass screens, Ian calls the trend wrongheaded. Users don't want a task to be harder; they want a tactile loop of sensory connection to the machine, like a knob turning in defined physical increments. The vicarious gratification of ASMR. Reflecting on digital phenomena like ASMR and online "drain-clearing" videos, Ian views these creators as heroes. By treating ordinary objects with deep respect, they model a curiosity that can transform how viewers interact with their own everyday environments.  Living life sideways through orthogonality. Ian advocates for "orthogonality"—diversifying one's diet of sensory encounters by crossing boundaries into entirely different fields. True innovation arises from deeply exploring secondary constraints and productively marrying two completely unrelated domains. ResourcesIan Bogost's Official Website – https://bogost.com/This Small Stuff: How to Lead a More Gratifying Life by Ian Bogost – https://amzn.to/4ypiHBRThe Design of Everyday Things by Don Norman – https://amzn.to/4gWhSd8 Persuasive Games: The Expressive Power of Videogames by Ian Bogost – https://amzn.to/4p5IQBf Play Anything: The Pleasure of Limits, the Uses of Boredom, and the Secret of Games by Ian Bogost – https://amzn.to/4eZwgyD Julian Bleecker – https://julianbleecker.com/ Bruce Sterling – https://bruces.medium.com/ Listener feedback and voicemails – podcast@aiga.org 

In this episode, Dave and Jamison answer these questions: Hey Dave & Jamison, Long time listener. Love the podcast. I recently rejoined a remote team that I worked with in the past. I was super stoked to rejoin this team because they were collectively one of the most competent and technically excellent teams I've ever worked with. And they're all genuinely nice people as well. I left the team before AI coding had really caught on, but coming back to the team has been a huge shock to me. Almost everyone now exclusively writes code with AI. PR descriptions are all AI generated, and code review has become copy-pasting AI-generated comments into GitHub. Being a remote team it was already hard to connect, but now it feels like almost all interactions are their AI assistant talking to my AI assistant. I'm not anti-AI, and I get that writing code with AI can be much quicker. But I'm struggling with the loss of what made the team feel good to work on, specifically the craftsmanship, level of engagement, and the learning from eachother. The product itself is still high quality (even if the codebase is less-so), but the process itself is a lot less enjoyable now. I don't want to be the person who shows up after being away and immediately makes it everyone else's problem that I miss the old way of doing things. But I'm having doubts if I want to be a part of this team. Is this just what software engineering looks like in remote organisations now? And should I expect most teams are now operating like this? Hi Jamison and Dave, Love your podcast. I was recently hired as a mid-level full-stack developer with the promise of leading a new squad. On day one, I discovered management scrapped the squad idea and promoted an existing developer to sole lead instead. The team consists of this new lead, two 20-year VB6 veterans, and me. The codebase is lawless: direct DB access, fat controllers, 1-2K+ LOC classes everywhere (copy/pasted boilerplate) and severe Broken Access Control (OWASP #1) where authenticated users can extract anyone's PII (full name, home address, phone number) via a simple email query string. My coworkers rely heavily on generative AI but do not review the output. They constantly commit “AI slop” that barely functions and introduces endless bugs. I used to clean it up, but I recently realized they care so little about the codebase that no one even notices if I stop. Add in a “Senior Product Manager” whose entire UX background is a three-month internship, who invents customer requirements to defend her inconsistent designs. I am already applying elsewhere. My questions: How do you handle a bait-and-switch of this magnitude? When the team cares so little that no one notices if you stop cleaning up their AI-generated bugs, how do you stay sane and professionally sharp while riding out the clock? Show Notes https://tombedor.dev/human-attention-and-human-effort/

This episode is a full walkthrough of how you'll get hired in UX faster with Career Strategy Lab and exactly what happens after you join. Sarah shares what genuinely helps UX people in their job search, after coaching UX and Product people since 2017 and running Career Strategy Lab since 2021. What You'll Learn in This Episode:✔️ The six things that help UX and product people get hired faster✔️ What your first 30 days inside CSL look like✔️ Why positioning comes before your LinkedIn and resume✔️ How the portfolio, case study, and critique process works✔️ How monthly recruiter Q&As and the 850-alumni referral network help you get hiredTopics Discussed:✅ The 6 things Sarah has found consistently help UX people get hired faster✅ How the first 30 days inside Career Strategy Lab are structured and why every step is intentionally sequenced to build on the last✅ What a Compass Statement is and why it comes before everything else in your UX job search prep✅ How getting clear on your positioning makes fixing your resume and LinkedIn significantly faster✅ How the weekly critique system works and why submitting imperfect work early beats waiting until everything feels ready✅ The monthly recruiter and hiring manager Q&A sessions: who shows up, what you get to ask, and why this is one of the most underrated parts of the program✅ How Career Strategy Lab's 850-person alumni network functions as a UX-specific job referral network and how members are actively using it to get hired✅ The open to work area, interview debriefs, and hired recaps and why watching other people get hired in real time is some of the most useful intel you can get in a job search

This week, Ivy Slater, host of Her Success Story, chats with her guest, Jo Stephens. The two talk about Jo's journey from janitor to CEO at Law Firm Sites, the transformative power of building strong business relationships, and how prioritizing human connection over revenue has shaped the company's growth and its vision for expanding into new industries. In this episode, we discuss: How Jo Stevens began her career at Law Firm Sites as a janitor, using her cleaning skills to secure her first job and later move up within the company through dedication and attention to detail. What mindset shifts were necessary, such as seeing discomfort as a sign of growth and learning to push outside her comfort zone as a self-described introvert. When leaders should take action. Why focusing on building genuine relationships over revenue transformed the company's growth and culture, especially after Jo and her husband took ownership. How Jo leveraged personal and professional networks—highlighting the power of small-world connections and referrals in business development.   Meet Jo Stephens – CEO, Law Firm Sites, Inc. CLE Speaker | Legal Marketing Expert | Janitor to CEO Jo Stephens brings nearly two decades of hands-on experience in legal marketing, web design, and SEO to the legal community. Her journey with Law Firm Sites, Inc. began in 2006 in the most humble of roles—as the janitor. Since then, she has worked in nearly every position within the company, ultimately becoming Chief Operating Officer in 2017 and acquiring the business as CEO in 2020. Under her leadership, Law Firm Sites has grown from a small team to a nationally recognized agency with over 25 employees and more than 5,800 law firms served across the United States. The company is consistently recognized for excellence, including being featured on UpCity, Expertise.com (Best Legal Marketing Companies), and accredited by DesignRush for award-winning legal website design. Jo's insight into the legal industry runs deep. She has been quoted in Forbes and Inc., and has collaborated with organizations such as AILA, Lawyer Stories, Ms. Esquire, and multiple state and local bar associations including Florida, Utah, CABA, SEDBA, and St. Mary's. Her presentations focus on making complex concepts—like ADA compliance, UX design, and SEO—clear and actionable for law firms of all sizes. In addition to her professional achievements, Jo is a proud mother, a college graduate, and an active community volunteer. Her story is a testament to resilience, leadership, and the power of understanding every level of an organization. Today, she speaks across the country at legal conferences and CLE events, sharing strategies that help attorneys build compliant, engaging, and high-performing websites. Website: lawfirmsites.com Social Media Links: https://www.facebook.com/lawfirmsitesinc/        

Denny Lee is PM Director, Startups & Ecosystem at Databricks, a longtime Apache Spark, MLflow, and Delta Lake contributor — and one of the people behind Omnigent, the open-source meta-harness Databricks just released under Apache 2.0. He joins Demetrios to explain why the industry is moving from models to harnesses to meta-harnesses, why token spend is replaying the CapEx-to-OpEx shift all over again, and why he's using debating AI agents to plan a matcha farm in Taiwan.In this episode:

Vonny Laing is a user-centred design lead at the Student Loans Company, part of the UK government, where she oversees a service used by millions of people at every stage of their higher education journey. She has held roles spanning UX design, content design, and head of design across both public and private sectors, and completed an MBA specifically to earn the language of business — and with it, a seat at the table where design decisions get made. We discuss why designing from the majority inward produces invisible failures, how flipping to an underserved-first model creates a halo effect for all users, and why government service assessments make the happy-path approach structurally untenable. Vonny shares how a single day of guerrilla research at a further education college surfaced a critical gap between student loan payments and universal credit eligibility that years of data had never revealed — and why synthetic users can never replicate that. We also get into her "eat your greens" principle for designing across a user's whole life; the case for disaster thinking over happy-path optimism; how stories and verbatims move executives more reliably than dashboards; and why designers who learn to speak business become a secret weapon in any organisation.Chapters:(00:53) Welcome and introductions (01:23) Vonny background (02:10) Moving fast in the civil service (04:02) The UK government digital community (05:05) The pyramid model (07:03) Underserved versus edge case users (08:09) Designing at population scale (09:43) Service assessments and design accountability (11:01) Discovery research methodology (13:25) Finding users invisible in the data (16:22) Bridging gaps you cannot fix (18:42) Eat your greens: needs versus wants (20:07) Designing for users over time (21:04) Worst-case scenario thinking (22:11) Mining complaint logs and prioritising (25:47) Why synthetic users fall short (28:12) Where automated testing has a role (29:19) Leave the building: guerrilla research (33:03) Communicating research through storytelling (36:29) Why Vonnie did an MBA (39:03) Design's ceiling in organisations (42:04) Wrap-upOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

On today's episode, Jason and Derek get some exclusive seat time: both with the new Rivian R2, and with Rivian's Chief Designer Officer Jeff Hammoud and Chief R2 Engineer Max Koff! === Visit http://JasonSentMe.com to get a Hagerty Guaranteed Value (TM) collector-car insurance quote! === The show hits the road, traveling to Rivian's beautiful flagship space in San Francisco, where Jeff and Max face their worst nightmare: being peppered with questions and feedback about the new R2 - a make-or-break vehicle for the company. After Jason and Derek's collective ~200 miles, they cover a host of issues - new design + UX features (halo wheels, rear drop glass, to name a few), acceleration times, uphill burnouts, R1 vs. R2, and most importantly (to Jason only) - the absence of Apple CarPlay. And of course, no episode is complete without a mention of Sacco Mercedes-Benzes and old Volkswagens (Mk1 Scirocco and Mk3 Corrado VR6). Will the R2 allow Rivian to continue its planned trajectory as a manufacture? And what's going on with R3?? Time will tell, but we have a suspicion the Tesla Model Y better watch its back… Learn more about your ad choices. Visit megaphone.fm/adchoices

In a return to the Talkin' Shop series, Dr. Darren hosts Dr. Eric Schaffer (CEO of Human Factors International) and Tapan Parikh (Professor at Cornell Tech and CEO of UX4.ai). The guests address topics such as the future of the interface, synthetic users, and the forecast for future UX operation. Check out this exciting, energetic, and informative session.#ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldouxYou can read their latest report about synthetic users at https://link.kaizenux.design/sY9Nch.Don't forget to like, subscribe, and share!Bookmark the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.Get your specialized UX merchandise at https://www.kaizentees.com.

In this special episode of the Naavik Gaming Podcast, recorded live from the Cannes Lions International Festival of Creativity, host Kalie Moore sits down with fellow Cannes Lions Gaming Jury member Cheryl Platz, author of The Game Development Strategy Guide, and former UX leader at Riot Games, Scopely, Microsoft, and Amazon. Together, they pull back the curtain on what it was actually like judging one of the world's most prestigious creative awards programs, from the multi-stage evaluation process to the debates that shaped the final winners. They discuss the challenges of evaluating gaming campaigns across vastly different audiences, genres, and markets, and share lessons for brands, agencies, and developers looking to create work that genuinely resonates with players.The conversation explores some of the most memorable campaigns from this year's competition, including a deep dive into Supercell's big year. Kalie and Cheryl unpack why Copycat's Welcome earned the coveted Grand Prix, how Pocket-Sized Halftime Show won Gold and dominated the conversation across all entertainment conversations, and what these campaigns reveal about creativity, player insight, and measurable impact. They also discuss Skittles' viral gaming flute, Silent Clean's horror game for a century-old cleaning brand, and campaigns that used gaming to tackle organ donation, wildfire prevention, and medical education. The episode offers a rare inside look at how creative excellence is judged at the highest level and what the future of brand integration in games might look like.We'd also like to thank Dive for making this episode possible! With its fully managed analytics and LiveOps platform built for game studios, 95% of their clients grow revenue in one year. All of that without having to hire an in-house data team. Learn more here: dive.games/scale..If you like the episode, please help others find us by leaving a 5-star rating or review! And if you have any comments, requests, or feedback shoot us a note at podcast@naavik.co.Who's On:Guest - Cheryl Platz: https://www.linkedin.com/in/cherylplatz/Host - Kalie Moore: https://www.linkedin.com/in/kaliemoore/ Watch the episode: YouTube ChannelFor more episodes and details: Podcast WebsiteFree newsletter: Naavik DigestFollow us: Twitter | LinkedIn | WebsiteSound design by Gavin Mc CabeLinks mentioned:https://www.cherylplatz.com/https://www.gamedevelopmentstrategyguide.com/https://podcasts.apple.com/us/podcast/enduring-play-a-game-development-podcast/id1826460395?l=es-MXhttps://www.lovethework.com/en/awards/winners-shortlists/cannes-lions/entertainment-lions-for-gaming?tag=publication+dates%40%40year%40%402026

Three out of 3 podcast hosts agree: Waiting stinks! This week Chris, Lisa, and Derek discuss the “UX of Waiting” in transportation contexts like airports, taxi queues, train stations, and worst of all traffic jams. How can designers make active or passive waiting less anxiety-inducing for travelers? And in a fun Condensed Soup segment, the gang considers what they'd do if their phone dies while waiting to continue a journey.

Episode Summary: Abundance in the Startup Ecosystem with Naseem Sayani In this episode of The Founder's Sandbox, Brenda McCabe sits down with investor, ecosystem builder, and female founder advocate Naseem Sayani to explore how capital, community, and visibility can create a more abundant and equitable startup ecosystem. Naseem shares her journey from management consulting and digital innovation to venture investing, where she became increasingly aware of the disparities women founders face when raising capital. After leaving a successful consulting partnership, she dedicated her career to supporting female entrepreneurs, investing in overlooked founders, and helping reshape how venture capital recognizes opportunity. The conversation dives into practical fundraising advice for women founders, including why founders should "lead with the money, not the empathy," how gender bias shows up in investor questioning, and how pitch decks can be strategically designed to guide investor conversations. Naseem also discusses the research-backed differences between the questions male and female founders receive during fundraising and offers actionable strategies for reframing those interactions. Brenda and Naseem explore several of Naseem's current initiatives, including her podcast The Capital Flex, which amplifies real fundraising stories from women founders, and the newly launched SoCal Women's Health Collective, a community focused on advancing innovation and collaboration in women's health. The discussion also examines the future of healthcare investing, where Naseem advocates for shifting the conversation from "women's health" to precision health—a broader framework that highlights the enormous market opportunities in personalized care, diagnostics, and health solutions that have historically been overlooked. Naseem emphasizes the power of abundance over scarcity, encouraging women to share networks, knowledge, and opportunities rather than competing for limited seats at the table. She argues that true progress will come when more capital flows from traditional funding sources into diverse founder communities, creating better outcomes for investors, founders, and society alike. Captions: 00:09 All right, welcome back to the Founder's Sandbox. I'm Brenda McCabe, your host, now in this fourth season of the Founder's Sandbox. And my mission is quite simple. With the Founder's Sandbox, I have guests that are business owners, service providers, VCs, and corporate directors. 00:36 who like me want to use the power of the enterprise to make change for a better world. And with stories in the sandbox on resilience, scalability, and purpose-driven experiences of my guest, um we have an origin story and we get to really understand what's under the hood of the businesses that my guest, um our owners have. So I'm absolutely delighted to have Naseem Sayani as my guest this month. Welcome, Naseem. 01:06 Thank you. I'm so excited to be here. Yeah. So Naseem and I go back um many, many years. She touches, um checks many, many boxes. Our first encounter was while I was m leading a women's corporate, a women's investment fund. So we invested in women owned companies with a minimum 33 % equity holding of uh the woman uh founder or m C-suite. 01:34 member and Nassim at that time was within Emily Ventures. She's since moved on to other firms and we've we're she's my first port of call when there is a very talented woman founder, particularly in the life science or digital health area. So I was absolutely delighted when the same also launched her own podcast podcast. So we'll get into that in a minute. So let me just make a uh bit more proper. uh 02:04 Introduction to you, Naseem. You're an investor, ecosystem builder, and speaker, as you guys are going to see here. Currently, the operating umbrella for all of the different ventures um that Naseem is orchestrating is Game Changers, World Changers. I love the title of your umbrella. You lead, and I've seen it in real life, commitment to empowering female founders. um 02:34 Her network across the United States and elsewhere is uh has no paragon. She is amazing. She's largely focused in health tech and fintech. And there's something that you've been doing recently, which is really giving a voice to women founders and what's it like raising capital. So with that, we're going to jump into uh our podcast today, abundance in the startup ecosystem. how, why are you doing what you do today? 03:04 Tell us about your origin story. Oh goodness. Yeah. No, back in time, back in time. Back in time. You were a consultant. all. I was. Yeah, we all grew up somewhere. So I like, I like to say I'm a recovering consultant. So I spent many, many, many years in core management consulting. So really problem solving. 03:27 at various strategic levels with Fortune 100s. I was working across healthcare, financial services, consumer, little bits of energy and other things along the way. But it was really those three sectors that I spent most of my time in. And this is early, early 2000s. So digital was a thing, but it wasn't. And we had Facebook that was happening already, you know, early 2000s. But it was in 2007 that we got iPhones in our hands and something shifted. 03:56 Right? It dramatically changed what the words digital strategy might mean. And that's when I started doing very continuously, very core digital strategy work with all of those same clients. And to put this in context, they didn't know what those words meant. Those words didn't mean anything. Like, what is digital strategy? What does it mean to my business? How does it change how I organize? How does it change how I go to market? 04:26 personalization moving from a one to many advertising model to a one to one ad model. That was a, it was a whole new paradigm, right? Of how we might interact and talk to the market as a brand or as a business. And that was all of the work I was doing in mid 2000s. And so it was fascinating to be in the center of, of that much problem solving. Well, that's what it feels like now. 04:54 That's what it feels like now, but at the time we didn't know that we were on the front end of what was this massive transformation, right? We were just doing the work and having fun and a bunch of young people straight out of MBA programs, problem solving. But it was great because you learn so much so quickly when you do that kind of work. And then a couple of years into it, we realized that our clients couldn't really execute against the strategies that we had built because they don't have 05:21 product and tech and UX and UI and scrums don't mean anything. Like this language that we take for granted now was just getting established mid late 2000s. And so we launched a product studio inside of the consulting firm to help them build product and launch experiences. And we, I was living in New York at a time. We launched this product studio out of Los Angeles. And in that same window, I moved back to LA. So I ended up being the person who ran the studio. 05:51 for about two and a half, three years. And so I was doing core strategy work. I was running the product studio and for about three years, every single digital proposal for the firm went through my inbox. Oh my gosh. Globally. it was every single project, every single client, we were tacking on the studio effort onto the back of that proposal. And so I didn't sleep for three years. I worked harder than I've ever worked in those three years. 06:20 But it was tremendous because I got to see so many different things so quickly. And we built a really great studio team. We were doing really great work in that team. And then the firm that I was at got acquired. There was lots of transformation things that happened. And then that product studio went and got acquired by a different management consulting firm and grew up into a full venture incubator. So the products we were building 06:47 ultimately needed different governance, different KPIs, different growth models, different leadership than what the corporate owner was able to do. So now we were, it was a different business. was a spin out turned into a spin out. So the value proposition turned into, we're not just building products. We're actually helping you build the startup that would otherwise put you out of business. That became the thing that we were doing. So now, now we're building startups and we're doing it at scale and we're doing with our clients and we're doing it. Now it's early. 07:17 2010s, 2011, 2012, and we're building startups and in parallel, right? Things like Uber and other things are happening in parallel and we're watching all kinds of change happen in how we engage and what kind of tools we're using across the marketplaces and what's broadly from a digital perspective. And it was great. I got to learn a lot really, really quickly. But in these... 07:43 Rooms right and you can imagine because you've been in these rooms also uh There's not enough women. There's not enough diversity We're building great product, but we don't really cover all the use cases because we're missing women and because we're missing diversity and so I was in parallel trying to meet as much of the I was trying to more founders I wanted to just see what else was out there. So I gravitated towards a lot of the the events that had more women and I was also 08:12 I'd led the diversity efforts inside of the incubator. was always protecting the careers of the women behind me. I held the diversity flag. I was one of three female partners in the incubator of like 50, right? So we were already standing on top of a pretty, on top of pretty small The token women, right? Right, right, exactly. So I was meeting a lot of women outside the building and building great products, building incredible businesses, but like, 08:41 fighting to the nail to raise capital for the companies that they're building. Meanwhile, my day job has capital. We're pouring money into building startups, but I'm surrounded by men all day. So this contrast between my day job and the struggle of what was happening for the female founders outside of the building, this contrast became... just this cognitive dissonance was too much. 09:09 stick too much to handle, right? It just doesn't work. And so I ultimately decided that I had to shift all of my energy, all of my focus. I know how to do things. I know how to build businesses. I know how to think strategically. I know how to problem solve. I can look at a market and hopefully figure it out. So let me just redirect all the energy to actually helping the whole other half of the ecosystem raise some capital and move some money and build some businesses because the boys have all the help that they need, right? 09:39 But the women don't. You left a partner position. I did. Yeah. No, my husband is super excited about that. I left my partner job at the consultancy to go full venture and decide to move some capital. Absolutely. And I started investing. This was 2019-ish and started writing some angel checks, larger angel checks, got deeper in the ecosystem. It was in that window that I met the two women. 10:08 that I launched Emmeline Ventures with. We raised about six and a half, seven million seats, stage focus, healthcare, fintech, sustainability, wrote some fantastic checks. I got some great capital out the door. And then I jumped, as you mentioned, to go do a whole host of other things. Now much more embedded, almost an ecosystem level, so more horizontal than just the vertical of the fund. And it's been great. It's, it's... 10:35 serendipitous that I got involved in the ecosystem in a moment where the female founder ecosystem was growing up the way that it was the women's health ecosystem was growing up the way that it was. And so the notion that I'm a pioneer comes up a lot because people like you've been in this for a while. Like you, you were one of the few people who built this thing. uh 10:57 But it doesn't feel that way to me. But there's a few of us who have been here since the beginning, really crafting this. And so it's really kind of fun to have been in it since the beginning, it feels like. So one of the things that we did with you uh from Ty last year is you did a master class with a cohort of women-owned businesses on how to pitch. Oh, yeah. And granted, I don't want to steal your thunder. 11:27 You're tagline with this, but we go into a room with VC, Rangel Investors. It's largely male. So what are your two or three core messages from that training? I used to it a lot. I attribute it to Naseem Sayani, but it is when women hear this, they're like, oh, I've got to go back and redo my text. 11:54 Yes. Yeah. So there's a couple of things I tell that I coach, I should say, female founders on all the time. One is you need to lead with the money and not the empathy. What we have been conditioned to do as women, and it's not conditioned, it actually comes from a lot of where our core empathy and how women move in the world is. We lead with the emotion. It's how we engage, it's how we build relationships. 12:21 But when you are in a money driven ecosystem, such as venture, you cannot lead with empathy. You have to lead with money. You have to tell me and tell who you're talking to how much this thing is worth. And you have to tell them that quickly. What typically happens with a pitch deck from a female founder is that there are four or five pages on pain. 12:46 pain and stress and how hard it is and just all this stuff that is so, so hard and you don't get to the size of the market until page seven. And that's too far, right? Because by then the people are bored and they don't care. you have do it in a page. Fine. But it's not five pages. Pull the market up sooner. Talk about the size of the opportunity sooner. I don't want any personal stories at the front of that deck. 13:14 The place where I want you to put the personal story is in how you're going to win. Because if you understand the market so closely and this pain point so closely because it happened to you, that is why your hustle is so much stronger. That's why you're after it so much more that your founder market fit comes from that. So put it there. Don't put it into product market fit. That's the wrong place. Right. Founder market fit. 13:42 Put it into founder market fit because that's the reason you're going to win is because you care about it in a way that other people don't care about it. So it's in the wrong place in the story. So put the empathy in the appendix. Nobody cares. I love you, but nobody cares. Lead with the money. That's point number one. Point number two is that there is data. It is validated that women get different questions in pitch meetings than men do. Yes. Harvard research. 14:08 Harvard research proves it. Two out of every three questions that a male founder gets will be about growth and vision and opportunity and how big this market can be. Two out of three questions that a woman gets will be risk related. So, oh my gosh, that CAC number is so high. And oh my goodness, what if you can't find the customers? And oh my goodness, what if somebody else does this? It is prevention. Yeah, it is prevention minded questions. Men get promotion minded questions. And if you're not... 14:37 prepared for that. You will be on the defense of the entire time in that meeting. So you have to practice. You have to spend a weekend with your camuja or your glass of wine or whatever it is and write down all of the prevention questions you might get on your deck, whether it's a main page or a footnote or something on the bottom of page 10. Write down everything. Be horribly brutal. 15:03 and then let it sit for a day, come back and write down your answers. And your intention with the answers is not to answer the question, but to flip that question into a promotion-based response. Excellent. Shift the power dynamic back. As an example, you have a revenue page that has the chart, revenue goes up from zero, year one to year five, and then you've got three bullets, you've got three data points on the right-hand side. Everyone should have a page that looks like this. You've got CAC, you've got AOV, you might have LTV as well. 15:33 More than likely, as a female founder, they're going to ask you about CAC. They're say, oh my God, CAC is $28. That's so high. How are you going to manage that? A male founder is going to get a question on AOV. AOV is $1,200. That's incredible. Can it get to $1,500? That's the difference in the questions. If you get that CAC question, your natural response might be, yeah, it's $28. We're going to work on it. We're going to run some tests. We really think we can get it to $25. 16:03 That might be how we naturally respond. What you should say is, it's $28, but our AOV is $1,200. So we actually think it's performing pretty well. 16:16 Very, very convincing. And that's it. Yes. Yeah. You don't respond to the defensiveness. You redirect them to the data point that actually matters. And you take back the power in that conversation. And it may also be that you have to reformat your deck. Yes. Yes. Yes. 100%. Yeah. So that's the third. That's the third thing is that your deck is a strategic asset. 16:44 Okay. And you should be very thoughtful about what you put in the deck so that you are teeing up the questions that you want to answer. Okay. There's a thing is too much information and there's a thing is too little information. The line in the middle is that if you're putting data on that same page on the right hand side, yes, put AOV at the top, put LTV next, put CAC at the bottom. Don't put CAC at the top because everyone's going look on the top right. It's natural. 17:14 Eyelines go to the top right of a page. Don't put CAC at the top. Put AOV at the top. Is that the biggest number? Put that one at the top. Be very deliberate about where you put data on the page so that you can tee up the questions that you want to get. You can bait the document with the things that you want to answer and set up the conversation that you want to have at least halfway. Right. It takes practice though. It takes practice. It takes practice. Yes. 17:42 And where are you now dedicating a lot of your uh time? We are fellow podcasters. And I know it was some time in the making. So you launched, was it six months ago, the Capital Flex podcast? Yes. Yes. And this is where you hear real stories, right? So to share a bit with my little. Yeah, absolutely. So I launched. 18:08 I launched the Capital Flex in January. I've been working on it since mid last year. It's been living on a post-it on my desk for the last two years, maybe more. So I get a lot of inbound from founders on the crazy things that happen when they're fundraising. A weird conversation, uh a offhand comment, an unfortunate behavior. Just the things that we know happen to women when they're out fundraising. 18:37 So I do a lot of, call myself, I've become this like de facto therapist for the female founder side of the ecosystem. And so I've been making notes on just the crazy that happens. And what I started, what happens is that there's founder, founder in New York and founder in California who are dealing with the same problem, but they don't know each other. So I'm, I'm sharing information across these two women when they should just know each other. So I'll bridge the connect, but you can't, I can't scale that. 19:04 quickly, right? And so instead I said, what if we just talked about it out loud on a podcast and just shared the stories and made it real and not just stories for the sake of, you know, kind of the victim hood that might come with that. That's not the intent. That's not my stance in any case, but I want to share the story so that we know that they're real. And then I want to share the learnings from that experience so that when another founder listens to any one of these episodes, you go, Oh my God, 19:34 Yes, that happens to maybe that's happened to me too. So I'm not alone. It's not just me and it's not personal and three That's a great way to deal with it because that founder dealt with it that way. Maybe I can do that too So it's really the toolkit that comes out of each episode. That was that was the end game And so episode, uh, sorry season one has just wrapped about a week ago 12 20:00 Great conversations, 12 fantastic founders. Each story is just tremendous. You learn a lot. They're very candid. It's very raw. And it's great. it's on Spotify and everywhere you can find it. called the Capital Flex. Everyone should go listen. It's tremendous. And then season two is going to drop in just a few weeks. And we've got another slate of 12 great founders. And we're running. Yeah, that's great. um 20:26 the impulse to actually launch a podcast, and the scene, if I hear you correctly, is you really wanted to amplify and scale these lessons that and experiences that other women founders have lived in their own skin. Yes. And not so much. It's not in a private way, but you really what do you think you're going to get out of this in terms of effectuating change in how people write checks? 20:55 It's visibility on really what's different about the rooms that women walk into versus the rooms that men walk into. It's awareness and accountability on behavior. Because if we know what's happening and we see it happen, we can call it out. Because now there's proof, right? And we go, oh, it's not her being sensitive. These things are really happening. 21:23 And then three, there's a pattern recognition problem in the ecosystem. And there's been so much money has moved in certain ways. there's indicators of success that a lot of the money moves on. But a lot of that is based on a very historical founder profile. And that profile doesn't include women. And it doesn't include people of color. And those levers of success look different in women. And they look different. 21:53 in founders of color. And unless we are understanding the impact of not seeing that we're never going to move capital in bigger ways. And ultimately we're just missing huge opportunities. We are missing massive opportunities spaces because we, our pattern recognition is stopping us from writing checks into spaces that we don't know enough about. So if you were to pitch yourself, right? Or, um, 22:22 game changers, world changers in front of investors. What would be your top line? Do you want to effectuate change over x million of women founders? Are you going international? mean, do a pitch here if you want. I don't know if I'll do that, but I can. So what would be your key guys, right? And yeah, yes. Yeah. So it's how much capital do we shift from? 22:51 from kind of the core buckets, the capital goes to, to founders that they haven't written checks before. Okay. That's, and so that's a big one. Uh, and, and how that, and what's the profile of the check writer? Because we have, there's been a increase in women who run funds in the last 10 years. So there's a lot more diversity in who's running funds, which is great. There's also a lot more diversity in who's building companies. So there's a lot more women, a lot more people of color. 23:20 building companies, but the bulk of the money is still sitting in traditional hands going to traditional profiles of builders. I want both of those things to move. So if we have better awareness of who's building and how they're building and what they look like and how they move in rooms and how they might show up in rooms, then the people writing the profile of who writes the check should also shift, right? It's not just women who should be writing checks to women. Men should be writing checks to women as well. 23:50 So how do we cross the social and gender circles better? capturing that metric, like that's the KPI that I want, is how much capital is going from male-led funds into female-founded teams. That's the metric that I want to be able to track. Because right now what's happening is that all the women-led and diverse funds are who's funding the women-led and diverse founded companies. Say that again. 24:19 for my listeners, because this is important. Women-led and diverse-led funds are the bulk of the money that's funding women-led and diverse founded companies. 24:30 And that cannot persist because we need big capital to go into these companies because they are building fantastic game changing businesses and everybody should make money from what they're doing. And they're going to hit a series a, a series B, a series C, and they're going to need bigger checks. You heard it here on the founder sandbox. Let's, let's, let's change to sectors. largely health tech, fintech. 24:59 Where do you see um greater, where are you focusing your initiatives in terms of um getting more check writers, right? uh Into the ecosystem and where have there been the greatest deficiency in, you you talk about these big product or these sectors, right? That have not addressed women's needs. So, so the answer is the same for both of those. I'm, I'm calling. 25:27 This will come out. This is a semantic problem, but I'm causing I'm calling it precision health. This is a place where I'm spending where I'm spending all of my time where I want to be investing in where the biggest opportunity is is our ability to leverage precision health. This is insight driven health care, whether it's in care delivery, whether it's in diagnostics, whether it's in understanding cancer, whether it's in 25:56 delivering smarter insights based on the type of human we're talking to, that is where we're going to change the game in healthcare. And that's where I want more capital to go and where it should go. Now, we've historically called this women's health, right? You've flipped the term use. So we've called this women's health for a long time. We're still calling it women's health. The problem that we've now uncovered is 26:24 Women's health carries stigma. The language carries stigma. You hear women's health and still I'll have people that say, oh my gosh, no, yeah, we've one or two things. We've made our women's health investment this year. Check the box. We're good. Yeah. Or they'll say, oh, but it's, it's, it's just so niche. We're half of the population. Yeah. Half of the population is not niche. just, I can't even, I have to just look at them and say I'm half the population. 26:55 And then the third thing you'll hear is, there just haven't, we just haven't seen the exit. So we're just not sure that the value is there. And so on the third one, have my, I hope there's two responses. One is, you know, when Google and Facebook and Amazon came to market and we're raising capital, there were no exits for search and e-commerce and social. No, we didn't know what it was. These things were brand new. 27:22 The reason the money went there was because there were behaviors and there was demand and there was money that was moving towards these categories. That was the reason we invested was there was a behavior trend that was shifting. There was a market trend that was shifting. There was something we were after because there was going there was a value pool that we could get after. That's why the money moved. This is what's happening with women's health right now. There is demand. There's behavior. There's money moving there right now. Menopause is a 60 billion dollar category. 27:52 When it comes down to it, women will spend money on their health care and they'll do it out of pocket. They're doing it right now. Right. We have no interest in our grandma's health care. We're absolutely going to go get what we need to solve for the hot flashes and the brain fog and whatever it is. And that's we have the proof now. Now, in January of this year, 2026 at JPMorgan, there was a report that was launched. There's a fantastic team that spent the last year doing the work to reanalyze all of the health care exits for the last 20 years. 28:21 The report is called follow the exits. Okay. And what they did was reclassify all of the exits in healthcare for the last 20 years into three different buckets, assuming that they qualified. If those exits were aligned to conditions that exclusively differently or disproportionately affected women, they bucketed them that way to recast the exits against conditions that affected women. When they're not 28:50 They weren't talked about that way in the market already. But when they did that, they were able to quantify $100 billion of returns that have already made its way back to investors from exits related to companies that built and exited because they were in conditions that exclusively, differently, or disproportionately affected women. 29:13 So people have made money from women's health already. But we don't know how to talk about it. They weren't calling it women's health. They were calling it diagnostics in oncology. It didn't matter that it was breast cancer. It was diagnostics and oncology. So this is why the semantics problem has to get solved and addressed is that when we call it women's health, we're trying to prove a horizontal over and over again, or saying people to believe in this horizontal that has value. And it's not. 29:43 semantics aren't landing. What has been working is just the proof of value in cardiology or in cardiovascular or an autoimmune or in diagnostics where you go, there's money there. Let's go invest because there's money there. And that's the shift that we have to have. And this is why precision health is how I'm phrasing it now is that we need to get after precision health because if I can prove value in precision health because I can solve for cardiovascular disease. 30:11 for women differently than men and there's value in that and I can deliver better services, better care. I can access reimbursement codes. I can do all of these things differently because I understand what a heart attack looks like in a man versus the woman. And that means that they'll end up at their doctor's office and not in the ER, which is more expensive. That's a place we can invest. it's a semantic change, but that's why I'm now calling it precision. I hope it doesn't. 30:38 take another 20 years after the... I don't think it will. I think there's more and more of us talking about it now and actively talking about the semantics differently. And from this Follow the Exits report, what I'm working on, and this is through my role at Women's Health Access Matters with WAM, is that we're taking the data from that report and we're creating assets that founders can use in their pitch decks to actually showcase the exits that line up with the category that they're in. Amazing. 31:07 So here's the market. Here's three exits. I'm good. I have proof. Yeah. So I think we can get there faster. Excellent. So that's a great segue um to yet another initiative that um is near and dear to your heart, which is it's still in a seed stage. Talk to us about the SoCal Women's Collector. Oh, yeah. Yeah. This is brand new. Me and five other fantastic women here in Southern California. 31:37 decided that we wanted to better connect the ecosystem here in SoCal. So from LA to Orange County to San Diego, there are fragmented groups of wonderful humans, all building, researching, investing, et cetera, into women's health, whether they are at universities or at accelerators or independently investing or they're founders, et cetera. So we launched what's called the SoCal Women's Health Collective. 32:04 And we are actively focused on connecting community. So it's budding, it's growing. We're organizing and still setting full strategy. But at the very least, we are bringing people together at events. We're hosting virtual and live events, whether it's happy hours or panels. We're doing things virtually where we're doing coaching sessions with founders. And we're building a mailing list so that we can get this community connected and talking to each other and at least know who else 32:33 is in Southern California touching this category and building in this category. And it's been really incredible because we were just sitting around dinner one night going, my God, couldn't we do this? And now we have a mailing list that's more than 500 people long. And we meet people everywhere that want to be part of it, want to join, want to come to events. And it's really grown. And we're only within a year. It's really only 10 or 11 months old. 33:00 But it's really taken off. It's great. So we can do a lot with it. I love it. And are you at all working with, is it GLG or the Women's Collective? It's an advocacy group in Washington, DC. Yes, the policy group. Yes, the policy group. Yes. So there's a parallel group called Women's Held Advocates, which is the policy and lobbying organization that's focused in Washington. 33:29 that is entirely organized around uh supporting policy initiatives focused on women's health. So across breast cancer, menopause, we now have recently added bone health, fertility, et cetera. We have sub teams under the women's health advocates umbrella that are focused on policy initiatives to get budget lines or policy lines into different things in Congress to make sure there's a tension on women's health across, again, aligned by conditions. 33:58 so that we can get things done in Congress. So, Women's Health Collective and Women's Health Advocates, at least in SoCal, there's high overlap in the leadership across these two groups. So, we can do a lot of good things together because the women on the steering committee for Women's Health Advocates who are in LA are the same women who launched the SoCal Women's Health Collective. It's symbiotic uh and I've attended... 34:26 sessions with both groups and it's a very exciting moment. It's there's bipartisan bills going to Congress on just why are knee replacements for men being birthed at a higher rate than for women? We all have the same. So it's like really just providing the transparency. pulled that thread. It's a whole different podcast. I know. know. know. So anyway, so you heard it here. 34:55 What else? I could go on and on, Naseem, but we have a certain time here. And I just wanted to give you this moment to share with my listeners how to contact you, how to get involved in your multiple initiatives. These will be in the show notes. 35:16 Yeah, no, absolutely. So I love that the so find the podcast. It's on Spotify and Apple and all the places where you listen to your podcast. It's called the Capital Flex. So all the subscribers would be amazing. Come and listen. I love feedback. Tell me what you think. Season two will drop on May 6th and season one is tremendous. So start from the top. The second thing is I also host something called a Founders Coven, which is a monthly meetup for female founders. And it's a virtual session. It's an hour. 35:45 uh once a month and the entire intent is to infuse expertise, insight, education into the female founder half of the ecosystem. So we've had three sessions so far and I was doing these in a previous life and I've now rebooted it this year. We've talked about vibe coding. We've talked about healthcare reimbursement. uh Our next session is in two weeks. We have a exited founder coming to talk about how she built her business and then led to the exit. So 36:12 You can join the coven. It's on my LinkedIn. You can find the sign up sheet so you can join the coven and join us when you can each month. And then I also I do a lot. I'm very active on LinkedIn. I'm always writing and posting. I'm speaking at lots of events so you can find me out in the wild pretty easily also because I tend to be around a lot. So that's the easiest. as a pioneer, this is a question that just came to my mind. You were so in the early stages of social media, right? um 36:42 Would you dare to give an opinion on what is the best type of platform to get your voice out there as a, as a leader, a change leader like you, is it LinkedIn? Is it how it. I believe it's LinkedIn. I tell a lot of founders this, that if you want to build credibility and thought leadership in parallel to building your company, start to build a platform on LinkedIn. Got it. Build a point of view. 37:13 have a point of view on what the future looks like when your company wins and start to talk about it. And it doesn't have to be long. It's a couple of it's like blog posts type things and use headlines, right? Use what's going on in the news and in healthcare to express a point of view and to talk about what it means and what are the implications and what are the so what's of what's going on and how does that tie back to what you're building and why you're building it? Because when investors go out to research a company and to research the founder, 37:40 If they, will look at your data room with a look at financials, a look at what you're building. All of that has to be up to snuff. And then they're going to go research the founder. And if they go on LinkedIn and they see that you're writing and publishing and that you've built an audience and that you're somewhat prolific in terms of communicating a point of view, those things are important. They pay off, right? You go, well, she, she's talking about what she wants and she has a perspective that's valuable because it means that you're really committed to the thing that you're after. And 38:09 And women don't spend enough time building platforms. We don't spend enough time standing on soap boxes talking about the things we care about. And we should be doing it more. And all of your friends should like comment and share every single thing that you post. And so I also tell everyone once you share it, send it to all your friends and tell them they have to comment and post on it. We have to keep building the flywheel. A flywheel. You heard it here on the Founder's Sand. 38:38 All right, we're going to go to the sandbox. I like to close out asking my guests, um what is the meaning to you for the following three terms, which I am passionate about and how I work with my founder clients. What does scalability mean to you? Oh, scalability means an ability to grow and navigate the market. 39:03 in line with market trends and market behaviors. knowing, having a good perspective on what's going on, dynamics in the sector that you're in, and having built enough mobility in how you navigate your organization so that you can turn left, turn right, etc. in line with what's going on outside the business. That's scalability. Perfect. How about resilience? 39:32 Resilience. one is it's that. So one, it's a necessary skill. We'll start there. And two, it's an ability to take in what's going on in the market, not take it personally, reflect and keep going. uh Feedback can come from everywhere. A lot of it from places that maybe aren't relevant and not that useful. So knowing how to filter and listen and then really be able to be open minded and take the good feedback when you get it. 40:02 And I had one founder on my podcast say that she spent a lot of time on the floor while she was fundraising, like curled up in a ball because it was so hard. But she got up again every single time and she raised the capital and she built a business and she can use to do that. And that's resilience. Right. I'm after something big and it matters. So I'm going to get it done. Amazing. Amazing. And I heard you when we were talking about the subtitle for the episode. uh 40:32 Abundance. What's abundant? Why is abundance so important for you? Abundance is really important for me because we have been, we women have been conditioned so badly in scarcity where there's not enough. There's only one, only one of us can win. We can't all win. And so we don't share our networks easily. We don't share our relationship easily. We, we feel like we have to keep things really close because if I share it, then I lose it. 41:02 It's a mentality I hear em from founders and it's a bit generational as well. And I don't want us to do that. I have found more than once that the more I put into the ecosystem, the more I get back. Comes back to me in spades. so opening up our networks, sharing what we know, being open about the learnings, pulling everyone forward with us. All of that is going to... 41:29 it's going to benefit all ships rise. it's how our male counterparts have been doing it for years. The golf course is the golf course for a reason. Right. And so we don't have a golf course, but we do have our networks and we do have our relationships and women are very innate relationship builders. It is superpower territory and we should be using it. And that means abundance. That means not worrying about 41:57 being the only one because you know what? We're building our own tables and we're pulling up more chairs and that's how we're gonna get this done. I love it. have goosebumps just listening to this last part about bandits. Thank you, Naseem. Final question. What does purpose, purpose driven mean to you? No, purpose driven means that 42:21 your the things you are doing and the things that bring you joy are lined up. Amazing. Yeah. And you can make money from it. Yeah. Without the joy, right? Yeah. Make money better. Yeah. Final question to Jeff on here in the sandbox. This was great. Yes. Thank you. Amazing. I really enjoyed listening. Just I enjoy our friendship, our working together on 42:50 Common theme, which is getting more money into the female. This is 100%. Yep. So to my listeners, if you like this episode with the same, so Yanny sign up for the monthly release of the founder sandbox, you can find it on any major streaming platform. You've got to find founders, business owners, corporate directors and service providers that are building resilience, scalable and purpose driven companies with great corporate. 43:19 uh governance. So thank you for joining us today and see you next month. Thank you.

As generative and agentic AI promise to accelerate everything we do, are we at risk of becoming incredibly efficient at producing forgettable customer experiences?Today, we are here in Brooklyn at Forrester CX Forum East and we're going to talk about building better experiences with an AI-enabled design workflow. Specifically, we'll cover:- Balancing the speed of AI with the intentional, human-led decisions required to craft exceptional experiences.- The role of a robust design system in scaling high-quality, AI-powered experiences consistently across the enterprise.- How to identify high-value AI use cases for your design workflow while maintaining responsible practices that build customer trust.To help me discuss this topic, I'd like to welcome, Gina Bhawalkar, Principal Analyst at Forrester. About Gina Bhawalkar Gina's research focuses on digital accessibility and experience design. Gina established and now leads Forrester's coverage of the digital accessibility space and has a deep background and interest in the topic. She advises organizations on how to establish and scale sustainable accessibility practices and is an expert on the digital accessibility platform (DAP) market. Her research on accessibility has appeared in publications such as The Wall Street Journal and The Financial Brand, and she is a frequent speaker at accessibility events and podcasts. Gina's other areas of expertise include inclusive and responsible design, design systems, personas, and measuring the impact of digital experience design improvements.Gina has over 20 years of experience as both a UX/CX practitioner and leader, with eight years in the financial services industry. Prior to joining Forrester, Gina was the director of customer experience research at Bank of the West, a subsidiary of BNP Paribas. There, she led the bank's digital voice-of-the-customer program and conducted primary research to inform digital product development. Previously, Gina led the user experience and accessibility department at Scottrade, where she built the two disciplines from the ground up. Earlier in her career, Gina was a UX consultant at Perficient, leading design and research projects for clients in the financial services, agribusiness, utilities, insurance, and retail industries. She has also served as an accessibility consultant at both Criterion 508 and the Georgia Tech Research Institute.Gina holds bachelor's degrees in psychology and computer science from Trinity University and an MS in human-computer interaction from the Georgia Institute of Technology, where her research focused on evaluating the accessibility of physical and digital products to people with disabilities. Gina Bhawalkar on LinkedIn: https://www.linkedin.com/in/ginabhawalkar/ ---------- Resources ---------- Forrester: https://www.forrester.com We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fThe most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com Hosted on Acast. See acast.com/privacy for more information.

Wes, Scott, and CJ break down the latest web dev news. From AI agents and coding tools to Deno Desktop, Nub, and predictive UX. They also discuss bot-filled social media, remote work debates, and a slick 3D bookstore experience. Show Notes 00:00 Intro 00:35 Welcome to Syntax! 01:43 Codex Design Smell 03:55 More Bots Than Humans Bot vs Human Post-smoke test software era 12:38 Social Media Is Nothing But Bots 19:55 Brought to you by Sentry 20:38 Vercel Launches Agent Framework Introducing Flue Flue Introducing eve eve 36:14 We Want Local AI Agents 47:22 Deno Desktop Deno Desktop App 01:01:40 Nub Replaces Bun Introducing Nub Nub 01:06:04 ForsightJS Predicts User Intent ForesightJS v4 PointerEvent: getPredictedEvents() method 01:12:43 Is WFH Fraud? Remote work is fraud 01:18:38 3D Book Store Explorer 3D Book Store Hit us up on Socials! Syntax: X Instagram Tiktok LinkedIn Threads Wes: X Instagram Tiktok LinkedIn Threads Scott: X Instagram Tiktok LinkedIn Threads Randy: X Instagram YouTube Threads

Adam Adler is a Charleston-based founder and investor focused on building technology that creates healthier, more sustainable systems — for families, communities, and the next generation.The idea for Wyzly didn't come from a pitch deck or a boardroom. It came from Adam's daughter, Isla. At seven years old, Isla proposed a simple idea that every parent instantly understands: what if kids could earn screen time by learning first?That moment sparked the creation of Wyzly — a learn-to-earn screen time platform designed to eliminate daily screen battles without punishment or restriction.Drawing on more than 20 years of experience in private equity, data-driven businesses, and systems design, Adam built Wyzly from the ground up. The platform uses AI to generate curriculum-aligned learning challenges tailored to each child's age, grade, and school district.Key TakeawaysIt's the only app with this level of iOS integration. Two years working with Apple let Wyzly act as a true gatekeeper for all apps — unlocking them only after kids answer curriculum-aligned questions.The AI adapts to each child. Questions adjust in difficulty based on performance and are tailored to age, grade, and school district.It interrupts "doom scrolling," not just screen time. Built-in breaks prompt learning moments during long stretches of passive use — his daughter's idea.Built with real experts, not guesswork. The team includes 14 in-house staff, teachers, a school principal, and a licensed child mental health counselor.His daughter helped design it firsthand. She tested features, flagged confusing questions, and shaped the UX from a kid's point of view.Currently U.S./iOS only, K–6. Android and more grades/countries are planned for next year.Chapters:00:13 - The Inspiration Behind Wyzly02:50 - The Birth of Wisely: A New Approach to Screen Time09:27 - Introducing the App and Its Unique Approach to Screen Time Management17:33 - The Importance of Sports in Education and Life22:26 - Navigating Technology and Parenting29:11 - Empowering Children: A New Approach to Parentinghttps://www.wyzly.apphttps://www.linkedin.com/in/adamadler-charleston

The UX job market is rough right now. If your LinkedIn feed looks anything like Sarah's, you already know that. But while everyone is complaining about the market, almost nobody is focusing on the part of the job search they can actually control.In this episode, Sarah breaks down why the job market feels so impossible right now, including the surprisingly outsized role that one-click apply has played in flooding recruiters with hundreds of applications per posting and what you can do about it. (Hint: The answer isn't more applications.)Sarah shares real examples from inside the Career Strategy Lab community of how alumni are leveraging relationships to get referrals, introductions, and job offers, including one person whose hire two years ago has now led to four or five other alumni landing roles at the same company. The through-line is simple: the people who benefit most from their communities are the ones who actually show up in them.Topics Discussed✅ How the one-click apply button has made the job search harder for everyone and what that means for your strategy✅ Why relationships matter more than ever in this job market, and why you need to start building them before you need them✅ Why people say no to referral requests and how to change that✅ Real examples of Career Strategy Lab alumni using community relationships to get referral links, introductions, and job offers✅ How one hire two years ago has cascaded into multiple alumni landing roles at the same company✅ The difference between existing in a community and actually participating in oneLinks & Resources

 EPISODE DESCRIPTION I sat down with Pasha from Igra Labs in Berlin to dig into one of the most contrarian bets in Web3 right now , EVM on proof of work. Pasha walks me through why he left the Ethereum ecosystem, what drew him to Kaspa's BlockDAG architecture, and why he believes proof of work offers something proof of stake simply cannot: real fairness. We get into MEV resilience, censorship resistance, and why 10 blocks per second with no centralized sequencer changes everything for DeFi builders. We also cover Multitude, their brand new sovereign execution zones product, and why AI agents might finally be the user experience layer that makes Web3 click for everyone. If you're a founder, a builder, or just someone curious about where the next wave of adoption is coming from, this one is packed.  CONNECT Igra Labs Website: https://igralabs.com/heroDeploy your sovereign finance chain infrastructure https://igralabs.com/multitude Igra Labs Twitter/X: https://x.com/Igra_LabsPavel LinkedIn: https://www.linkedin.com/in/emdin/Web3 with Sam Kamani Podcast: https://www.web3pod.xyz/ KEY POINTS WITH TIMESTAMPS • [00:30] Introduction to Pasha from Igra Labs and what the episode covers• [01:51] Pasha's backstory , from Delivery Hero and Auto One to falling into crypto in 2017• [03:24] The core problem Igra Labs is solving: bringing EVM to proof of work via the Kaspa BlockDAG• [05:53] Why proof of work still makes sense , decentralization, security, and hardware commitment• [07:47] MEV resilience and front-run resistance as the killer property of EVM on proof of work• [09:44] Real use cases: stablecoins, DeFi, RWAs, and AI agentic settlement on Igra• [12:39] How EVM makes it easy for developers , Solidity tooling, SDKs, and AI coding agents• [14:26] Developer onboarding in minutes using a single GitBook link and an AI agent• [16:26] Introducing Multitude , sovereign execution zones allowing teams to launch their own Igra• [18:52] How Multitude differs from parachains, appchains, and L2 models like OpStack• [21:25] Where Web3 goes next , AI agents as the UX layer that finally unlocks mass adoption• [24:48] An agentic marketplace being built on Igra , like Upwork, but for AI agents• [27:02] What Pasha would do differently if starting Igra Labs today• [27:52] Current asks: design partners for Multitude, a small strategic round, and ambitious buildersDISCLAIMERNothing mentioned in this podcast is investment advice and please do your own research. It would mean a lot if you can leave a review of this podcast on Apple Podcasts or Spotify and share this podcast with a friend. Be a guest on the podcast or contact us - ⁠https://www.web3pod.xyz/

Your team isn't just avoiding risk, they're avoiding the unknown. In this episode of the Cognition Catalog, I break down the ambiguity effect: the cognitive bias that makes unfamiliar ideas, tools, and people feel like threats before anyone's even evaluated them on their merits.Have you ever watched a genuinely strong idea get quietly buried in a planning meeting?Not because anyone argued against it, but because nobody could fully picture how it would play out?The ambiguity effect is what happens when our brains treat “I don't know” as “probably bad.” It's not the same as avoiding risk. Risk is when you know the odds, and they might not be in your favor. Ambiguity is when you don't even know the odds, and that uncertainty is what our brains treat as a genuine threat. The research goes back to economist Daniel Ellsberg in 1961, who ran a simple thought experiment with two jars of colored balls and predicted that people would almost always choose the jar they could see clearly, even when the hidden jar was, on average, an equally good bet. Decades of follow-up research confirmed he was right.In a UX or product context, this shows up constantly and quietly. It's the familiar roadmap feature that beats out the bolder, fuzzier idea. It's the proven engineering framework that wins over the newer tool that might actually be a better fit. It's the new hire or new leader whose ideas get extra scrutiny, not because they're weaker, but because you haven't had enough time to read them yet. The bias doesn't announce itself. It disguises itself as discipline and caution. In this episode, I walk through where the ambiguity effect comes from, how to spot it in your team's decision-making, and a handful of practical ways to make sure your best ideas get a fair shot before the fog scares everyone off. Give it a listen.fdsTopics:• 02:28 – How the ambiguity effect plays out in a planning meeting• 03:59 – What the ambiguity effect actually is• 05:00 – The Ellsberg experiment• 07:05 – Risk vs. ambiguity, what's the difference?• 08:22 – How it shows up on your roadmap• 09:49 – When the unknown is a person• 12:10 – What to do about it• 14:42 – Closing thought—Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• ⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠Subscribe on Stitcher⁠

In this episode, Craig Raw returns to discuss Sparrow's Silent Payments and Frigate integration, where multisig UX stands in 2026, his thoughts on building Bitcoin wallet software solo, and the ongoing challenges of distribution and platform risk.We discuss:Silent Payments and their impact on privacy and UXPlatform risks and the importance of pragmatic developmentStandards and interoperability in Bitcoin walletsThe future of multi-sig UX and hardware wallet supportCryptographic innovations like Frigate for scalable scanningTimestamps:00:00 - Intro and Apple's Walled Garden05:30 - Pragmatism in Bitcoin06:30 - Silent Payments: A New Era for Bitcoin Transactions08:40 - Biggest Challenge in Bitcoin Privacy today12:03 - Why Address Re Use is so prevalent today13:40 - Contrasting Silent Payments and Lightning Address16:00 - The Benefits of Silent Payments Far Outweigh Incremental Complexity19:00 - The Future if the Bitcoin Community Doesn't Move on this22:45 - Privacy vs Convenience25:40 - Putting SP and Lightning Address together28:30 - The Scanning Challenge for SP and Frigate37:20 - Hardware Reqruirements for Frigate41:00 - Can Hardware Wallets Support SP?49:55 - Bitcoin Multi Sig in 202651:30 - Craig on Miniscript use - Inheritance, Timelocking53:20 - Miniscript refresh privacy concern55:30 - Miniscript for managed solutions59:00 - Multi Sig Quorum Registration1:01:00 - Mixed Vendor Multi Sig setups1:04:00 - Wallet Labelling BIP1:06:44 -  Bitcoin Adoption: Balancing Purism and Pragmatism1:09:00 - What to do about bad regulations or laws? 1:12:00 - Could Government Target Silent Payments?1:13:39 -  Sustainability of Sparrow Wallet DevelopmentLinks: https://x.com/SparrowWallethttps://x.com/CraigRawsparrowwallet.com Stephan Livera links:Follow me on X: @stephanliveraSubscribe to the podcastSubscribe to Substack

Carson Gross, computer science professor at Montana State and creator of htmx, joins the show to cut through the noise around AI and programming. He explains why the jump from high-level languages to LLMs is fundamentally different from past transitions, why junior developers who skip writing code risk being at the mercy of a stochastic system, and why systems architecture and managing code complexity are the skills that will matter most. A grounded, rational take on the future of software development jobs. Resources Yes,and...: https://htmx.org/essays/yes-and/ We want to hear from you! How did you find us? Did you see us on Twitter? In a newsletter? Or maybe we were recommended by a friend? Fill out our listener survey! https://t.co/oKVAEXipxu Let us know by sending an email to our producer, Elizabeth, at elizabeth.becz@logrocket.com, or tweet at us at PodRocketPod. Check out our newsletter! https://blog.logrocket.com/the-replay-newsletter/ Follow us. Get free stickers. Follow us on Apple Podcasts, fill out this form, and we'll send you free PodRocket stickers! What does LogRocket do? LogRocket provides AI-first session replay and analytics that surfaces the UX and technical issues impacting user experiences. Start understanding where your users are struggling by trying it for free at LogRocket.com. Try LogRocket for free today. Chapters 00:00 Introduction — Carson Gross and the "Yes, And…" Blog Post 01:45 Why Carson Felt Compelled to Write About AI and Coding 03:30 The Assembly-to-High-Level Analogy — and Why It Falls Apart 06:00 Juniors Must Write Code to Be Able to Read Code 08:15 The Sorcerer's Apprentice Trap 10:30 Could AI Actually Increase Demand for Programmers? 12:45 Why "SaaS Is Dead" Is Shortsighted 15:00 Systems Architecture as the High-Value Skill Going Forward 17:30 Essential vs Accidental Complexity — The No Silver Bullet Framework 20:00 How LLMs Break the Natural Feedback Loop of Bad Code 23:00 Will AI Change How We Think About Testing? 26:30 Abstraction, Paradigms, and Human-Readable Code 29:00 How Much Has AI Actually Boosted Carson's Own Productivity? 32:00 The Mental Health Cost of the AI Hype Cycle 35:30 Final Thoughts — Give Yourself (and Others) a BreakSpecial Guest: Carson Gross.

Send us Fan MailDeFi isn't just battling UX problems or chasing more liquidity, it's quietly fighting the limits of the machine it runs on. I sit down with Joao Garcia from Cartesi to unpack a topic that rarely gets the spotlight but shapes everything you feel as a builder or user: the execution environment. If smart contracts behave like basic calculators, what happens when financial apps need deep math, big state updates, and predictable costs during market stress?We explore why “Linux on-chain” is more than a slogan. Most of the world's software infrastructure already runs on Linux, and that history matters because it brings decades of proven tools, patterns, and libraries. Joao explains how enabling familiar environments and languages like Python, along with access to databases and file systems, can reduce the need to reinvent core financial logic in Solidity. That shift can lower gas pressure, reduce complexity, and make it easier to prove correctness using tried and tested components.From bonding curves to congestion risk, we map the difference between gas-optimised finance and computation-driven finance, plus why application-specific rollups can protect critical actions from being priced out by unrelated hype. We also get practical about trust: research-backed design, robust fraud-proof thinking, and settling on Ethereum as a dependable foundation. Then we connect the dots to AI-assisted development and spec-driven workflows, where better documentation and standard tooling make AI pair-programming far more effective.This episode was recorded through a Descript call on June 15, 2026. Read the blog article and show notes here: https://webdrie.net/what-if-defi-was-built-for-finance-firstIf you care about the next phase of Web3 infrastructure, DeFi scalability, and building trustworthy on-chain applications, hit subscribe, share this with a builder friend, and leave a review so more people find it. What part of the DeFi stack do you think is most underrated right now?.......................................................................... 

Everyone is racing to the same place chasing a limited set of buyers—how will your “AI for BI” product stand out? I've been seeing teams heavily invest in copilots, agents, semantic layers, governance frameworks, and increasingly sophisticated models, yet many still hear the same feedback from sales prospects: “We may just build this ourselves?" Or they don't hear it, but suspect the customer is doing just that.  Whether they actually can DIY the solution is the wrong question. The bigger question is *why they believe they can.* Your product may have a genuine competitive advantage, but your real challenge is that this advantage isn't obvious to buyers. The moat exists, but it is invisible. What makes this relevant is that many capabilities once considered differentiators are rapidly becoming normalized. AI copilots, agentic analytics, governed data, semantic layers, and broad integrations now appear across nearly every platform in the category. As AI accelerates development, sophisticated engineering alone becomes harder to defend as a lasting advantage. So what actually creates a durable moat if the engineering and product seems easy to copy? I explore four areas: proprietary data, trusted relationships, and products that accumulate institutional knowledge remain difficult to replicate. And finally, user experience itself as a strategy. As users increasingly access your intelligence through AI agents rather than dashboards, their experience may become the moat that competitors can't copy. Highlights / Skip to: AI for BI and analytics products is facing a race to commoditization (2:09) Common moats that everyone is using right now and why they fail (3:28) Proprietary data as a moat (9:29) Being embedded in your community as a moat (11:14) Compounding institutional knowledge as a moat (15:22) UX design asa moat even when there is little/no UI to see (18:36) Find the baseline for customer experience to build into later strategies (25:11) Actionable questions to ask your team to move forward on finding your competitive differentiation as a B2B analytics product (28:02)   Links CED: A UX Framework for Designing Analytics Tools That Drive Decision Making

This episode dives into the new GitHub Copilot app — a hub for agent sessions, multi‑repo orchestration, PR‑first workflows, automations and the new canvas metaphor for triage and planning. James and Frank unpack how sessions can spawn and coordinate across repositories, agent‑aware merges that respect CI and code review, support for local models and extensions, and the token tradeoffs to be aware of. The canvas demos (swipe‑to‑triage, Kanban agent assignment) show how Copilot is trying to move beyond chat windows into real UX for developer workflows. They also tour Windows dev work: embracing WinUI for native apps, using a Windows developer setup script, packaging and Winget publishing, and the power of Visual Studio 2026 for debugging, profiling and live XAML edits. If you ship apps or want agent-driven workflows, this episode is full of practical tips and honest caveats. Follow Us Frank: Twitter, Blog, GitHub James: Twitter, Blog, GitHub Merge Conflict: Twitter, Facebook, Website, Chat on Discord Music : Amethyst Seer - Citrine by Adventureface ⭐⭐ Review Us ⭐⭐ Machine transcription available on http://mergeconflict.fm

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cassandra Lester.

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cassandra Lester.