Podcast appearances and mentions of Kevin T Mccarney

Kevin McCarney joins me on the podcast to talk about his book "Big Brain  Little Brain" and how we can use communication as an asset rather than a liability.Whenever we're frustrated, angry, or under stress, those negative influences try to control what we'll say next. When we give in to them, they get more powerful, controlling our tone and our words, and ultimately having a negative impact on us.   Fortunately, there's a way for you to take charge.Big Brain Little Brain distills all communication into simple and accessible tools you can use immediately. It identifies the twenty-one tools your Big Brain can tap into for better communication, as well as the fourteen avoidable traps that your Little Brain will constantly set for you.Most importantly, it will show you how to find your “neutral,” giving you the time and focus you need to find the right words even in the most pressure-filled encounters. Gaffes will become a thing of the past, and great communication will become your trademark.You'll Learn:1. What's Big Brain & Little Brain is all about.2.  How to find your neutral words and move to that "neutral space"3. How to forge strong relationships and bonds with our communication style.About Kevin McCarneyBest selling author Kevin T. McCarney spent several decades managing customer and employee relations across a wide range of industries and organizations. He has been a guest speaker at the USC Marshall School of Business, the UCLA Anderson School of Business, and Woodbury University, among many others. A successful entrepreneur, author, speaker, mentor, husband, and father, Kevin has served on the board of directors of the California State Compensation Insurance Fund, the California Restaurant Association (Chairman 2014), the Burbank Arts in Education Foundation, the Boys and Girls Club of Burbank, and the Universal City North Hollywood Chamber of Commerce.

This week on ‘It's More Than Money', Kye talks with Businessman and Author of Big Brain, Little Brain, Kevin T. McCarney. From humble beginnings as a restaurant owner, Kevin experienced a few moments in his life (one's we can all relate to) that got him thinking how we can relate to each other better. He used events in working life as inspiration for a better way pf communicating, in all situations, even sharing how valuable an interaction with his daughter at Christmas time was, helping shape what he would teach his employees about human interaction. He challenges the notion of the customer always being right and explains invaluable tools such as Impulsive Control and Impulse control, being activated vs being triggered and the importance of minding your tone. In the spirit of Kevin's book', Big Brain Little Brain, we talk about more effective communication through simple and accessible methods you can use immediately in work and all social settings. We pick apart some of the twenty-one tools your Big Brain can tap into for better communication, as well as the fourteen avoidable traps that your Little Brain will constantly set for you. In this episode most importantly, it will show you how to find your “neutral,” giving you the time and focus you need to find the right words even in the most pressure-filled encounters.........and a little piece of restaurant history is shared, something you will likely have never known A thoroughly enjoyable and easy chat with Kevin, highly recommend listening to this one

Kevin T. McCarney spent several decades managing customer and employee relations across a wide range of industries and organizations. He has been a guest speaker at the USC Marshall School of Business, the UCLA Anderson School of Business, and Woodbury University, among many others. Kevin recently wrote Big Brain Little Brain, which distills all communication into simple and accessible tools you can use immediately. It identifies the twenty-one tools your Big Brain can tap into for better communication, as well as the fourteen avoidable traps that your Little Brain will constantly set for you.Most importantly, it will show you how to find your “neutral,” giving you the time and focus you need to find the right words even in the most pressure-filled encounters. Gaffes will become a thing of the past, and great communication will become your trademark.