Podcast Series: The Performance Podcast | bassclusker

Podcast Series: The Performance Podcast | bassclusker

Follow Podcast Series: The Performance Podcast | bassclusker
Share on
Copy link to clipboard

Connecting to Apple Music.

Podcast Series: The Performance Podcast | bassclusker


    • Feb 4, 2015 LATEST EPISODE
    • infrequent NEW EPISODES
    • 20 EPISODES


    Search for episodes from Podcast Series: The Performance Podcast | bassclusker with a specific topic:

    Latest episodes from Podcast Series: The Performance Podcast | bassclusker

    How To Kill Engagement By Building A Burning Platform

    Play Episode Listen Later Feb 4, 2015


    Andy shares three reasons why your efforts to create a burning platform are going to go up in smoke.              

    How To Kill Engagement By Building A Burning Platform

    Play Episode Listen Later Feb 4, 2015


    Andy shares three reasons why your efforts to create a burning platform are going to go up in smoke.              

    How to Lead in Ambiguous Situations

    Play Episode Listen Later Jan 21, 2015


    A key responsibility of leaders – especially in uncertain times – is to reduce ambiguity for their followers. Andrew shares ways to do it: Increase tolerance of ambiguity Help people to understand the difference between perfect and good enough Be prepared to tolerate some kinds of mistakes Either find a purpose or make one Cultivate […]

    How to Lead in Ambiguous Situations

    Play Episode Listen Later Jan 21, 2015


    A key responsibility of leaders – especially in uncertain times – is to reduce ambiguity for their followers. Andrew shares ways to do it: Increase tolerance of ambiguity Help people to understand the difference between perfect and good enough Be prepared to tolerate some kinds of mistakes Either find a purpose or make one Cultivate […]

    Small Change, Big Results

    Play Episode Listen Later Dec 10, 2014


    Andrew explains how finding key maneuvers to nudge things in the right direction can be more beneficial than pursuing grand all-at-once change efforts.

    Small Change, Big Results

    Play Episode Listen Later Dec 10, 2014


    Andrew explains how finding key maneuvers to nudge things in the right direction can be more beneficial than pursuing grand all-at-once change efforts.

    Be more competitive by shifting from push to pull

    Play Episode Listen Later Sep 28, 2014


    Experts in every sector have the tendency to push the ‘best’ solution onto clients. As a consequence, they often end up working hard to nearly-but-not-quite satisfy them. They also tend to converge on the same technical solutions, so failing to differentiate themselves. Better to let the customer or client pull the solution they really need from you. […]

    Be more competitive by shifting from push to pull

    Play Episode Listen Later Sep 28, 2014


    Experts in every sector have the tendency to push the ‘best’ solution onto clients. As a consequence, they often end up working hard to nearly-but-not-quite satisfy them. They also tend to converge on the same technical solutions, so failing to differentiate themselves. Better to let the customer or client pull the solution they really need from you. […]

    Remarkable Customer Experience

    Play Episode Listen Later Sep 9, 2014


    What can a High St optician, an old Disney cartoon and the Duke of Edinburgh teach us about creating the kind of remarkable customer experience that leads to stand-out results?

    Remarkable Customer Experience

    Play Episode Listen Later Sep 9, 2014


    What can a High St optician, an old Disney cartoon and the Duke of Edinburgh teach us about creating the kind of remarkable customer experience that leads to stand-out results?

    Maximise Results With Minimal Energy

    Play Episode Listen Later May 9, 2014


    Andrew discusses nine keys to getting great results with less effort.      

    Maximise Results With Minimal Energy

    Play Episode Listen Later May 9, 2014


    Andrew discusses nine keys to getting great results with less effort.      

    Why Use Consultants?

    Play Episode Listen Later Jun 2, 2013


    Thinking about using consultants? Is it a good idea? Can’t you just do it yourself? Here’s my take, including reasons why sometimes there is no substitute for going outside, what to watch out for if you do so, as well as perspectives on how to get the benefits a good consultant will bring.  

    Why Use Consultants?

    Play Episode Listen Later Jun 2, 2013


    Thinking about using consultants? Is it a good idea? Can’t you just do it yourself? Here’s my take, including reasons why sometimes there is no substitute for going outside, what to watch out for if you do so, as well as perspectives on how to get the benefits a good consultant will bring.  

    How to Raise Fees in Professional Services

    Play Episode Listen Later Apr 9, 2013


    Providing greater value, and therefore getting more, and more profitable sales, depends crucially on how well you understand and fit your offerings to client/customer needs. Andrew uses an example from professional services to show how you can use some well-targeted questions to build your understanding and tailor more valuable solutions, for which you can then charge […]

    How to Raise Fees in Professional Services

    Play Episode Listen Later Apr 9, 2013


    Providing greater value, and therefore getting more, and more profitable sales, depends crucially on how well you understand and fit your offerings to client/customer needs. Andrew uses an example from professional services to show how you can use some well-targeted questions to build your understanding and tailor more valuable solutions, for which you can then charge […]

    Communicating Strategy: The Three Stories

    Play Episode Listen Later Mar 18, 2013


    However well you formulate your strategy, its success or failure is going to depend on how well you translate it for the needs of those who must support it. Andrew discusses some thought experiments to help convey the concept of The Three Stories You Need To Tell About Your Strategy, from his book The Performance Papers. […]

    Communicating Strategy: The Three Stories

    Play Episode Listen Later Mar 18, 2013


    However well you formulate your strategy, its success or failure is going to depend on how well you translate it for the needs of those who must support it. Andrew discusses some thought experiments to help convey the concept of The Three Stories You Need To Tell About Your Strategy, from his book The Performance Papers. […]

    Practical Keys To Innovation – Part 2 of 2

    Play Episode Listen Later Jan 31, 2013


    Andrew continues his discussion of keys to foster innovation: Allot and protect time and space away from your routine Improvise the before and after of using your product or service Pay attention to packaging and ease of use Run time-limited experiments Emphasize improvement  over mere problem solving

    Practical Keys To Innovation – Part 2 of 2

    Play Episode Listen Later Jan 31, 2013


    Andrew continues his discussion of keys to foster innovation: Allot and protect time and space away from your routine Improvise the before and after of using your product or service Pay attention to packaging and ease of use Run time-limited experiments Emphasize improvement  over mere problem solving

    Claim Podcast Series: The Performance Podcast | bassclusker

    In order to claim this podcast we'll send an email to with a verification link. Simply click the link and you will be able to edit tags, request a refresh, and other features to take control of your podcast page!

    Claim Cancel