Classroom, Career, Community

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Classroom, Career, Community is the official podcast of the Merced College Business Resource Center. The Merced College Business Community Education Center provides local employers and residents with customized training to enhance their skills in the workplace. Programs such as the nationally recognized Customer Service Academy as well as the newer program, the Emerging Leaders Institute are offered through the Business Community Education Center.

Merced College Business Resource Center


    • Jan 17, 2021 LATEST EPISODE
    • infrequent NEW EPISODES
    • 16m AVG DURATION
    • 24 EPISODES


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    Latest episodes from Classroom, Career, Community

    E18: Upcoming Offerings in January 2021

    Play Episode Listen Later Jan 17, 2021 10:57


    Jonae Pistoresi, Business Professor at Merced College, joins the program to discuss some of the offerings that are available for January 2021. Find out about the Customer Service Academy, the Well-Being Institute, and more. 

    E17: Upcoming Offerings at the Merced College Business Resource Center

    Play Episode Listen Later Nov 16, 2020 21:38


    Terry Plett, Contract Training Coordinator at Merced College, returns to the program to discuss how the Merced College Business Resource center is meeting the needs of employers in this time of disruption. Discover the plans for spring 2021, and some of the available programs and offerings.

    E16: Being Responsive To Employer Training Needs During the COVID-19 Pandemic

    Play Episode Listen Later Sep 30, 2020 22:51


    Elaine Craig, Director of  Business, Industry & Community Services at the Merced College Business Resource Center, shares how  the Business Resource Center is engaging employers during the COVID-19 pandemic, and the changing training needs of organizations in times of disruption. 

    E15: Supporting Stressed, Working Adults- The Well Being Institute at Merced College

    Play Episode Listen Later Sep 6, 2020 22:22


    Business Professor Jonae Pistoresi joins the program to discuss how the Well Being Institute at Merced College will support working adults and help improve employee productivity. Jonae reveals how she came to build the curriculum for the program, and provides an overview of what participants can expect. 

    Community Awareness Podcast #6: Fall Offerings in Community Education

    Play Episode Listen Later Sep 2, 2020 10:06


    In this community awareness podcast, you'll hear about some of the fall offerings in community education at Merced College, and discover how to learn more and register. 

    Community Awareness Podcast #5: Update on the Well Being Institute at Merced College

    Play Episode Listen Later Aug 25, 2020 9:44


    In this community awareness podcast, you'll hear the latest updates about the Well Being Institute at Merced College. Discover what the program entails, and how to receive a certificate of completion. 

    E14: Reducing Unconscious Bias in the Workplace

    Play Episode Listen Later Aug 5, 2020 29:08


    Dr. Nicole Cochran joins the program to reveal the role that unconscious bias plays in the workplace and in society as a whole. Discover what's included in the unconscious bias training offering from Merced College, and the importance of having uncomfortable conversations. 

    Community Awareness Podcast #4: The Well Being Institute at Merced College

    Play Episode Listen Later Jul 21, 2020 6:07


    In this community awareness podcast, you'll learn about the online well being program at Merced College. Discover the individual courses that are offered and how to learn more. 

    Community Awareness Podcast #3: Unconscious Bias Reduction Training

    Play Episode Listen Later Jun 30, 2020 7:00


    In this episode, you'll learn about the unconscious bias training offering from Merced College. Discover the details of the class, and how to learn more. 

    E13: An Update on Reopening of Services and the Economy

    Play Episode Listen Later Jun 11, 2020 20:19


    Elaine Craig, Director of Business, Industry and Community Services at the Merced College Business Resource Center, joins the program to discuss the reopening of the economy, and what services are available to support businesses at this time. 

    Community Awareness Podcast #2: Virtual College for Kids

    Play Episode Listen Later Jun 9, 2020 6:54


    In this episode, you'll hear about how College for Kids has gone virtual, and the activities and offerings that are available this summer. 

    Community Awareness Podcast #1: Update on Available Classes and Services

    Play Episode Listen Later May 26, 2020 6:39


    Elaine Craig, Director of Business, Industry and Community Services at the Merced College Business Resource Center, discusses how you can stay up-to-date with the latest information about services and offerings during the COVID-19 pandemic.

    E12: Virtual Services

    Play Episode Listen Later Apr 17, 2020 21:19


    Elaine Craig, Director of Business, Industry and Community Services at the Merced College Business Resource Center, joins the program to provide updates about how they continue to serve job seekers and the business community through virtual services. 

    E11: Creating Industry-Driven Programming

    Play Episode Listen Later Mar 16, 2020 19:58


    This episode features an interview with Vince Roos, Regional Director of Employer Engagement-Retail, Hospitality and Tourism for Merced College. Discover the efforts that are being made to create industry-driven programming, the impact that automation is having on training needs, and what employers can do to create greater employee retention.      

    E10: The Merced Industrial Collaborative- Supporting Industrial Employers in the Region

    Play Episode Listen Later Feb 26, 2020 17:01


    Elaine Craig, Director of Business, Industry & Community Services at the Merced College Business Resource Center discusses the Merced Industrial Collaborative. Discover the history of the event, why it was created, and the benefits of attending. 

    E09: Fast Track, Ed2Go and CareerStep- Flexible and Fast Programs to Start Your Career

    Play Episode Listen Later Jan 9, 2020 14:46


    Elaine Craig, Director of Business, Industry and Community Services at the Merced College Business Resource Center, discusses Merced College's CTE Fast Track Programs and how they can help you get an industry recognized certificate or credential in as little as a semester. She also discusses Merced's partnership with Ed2Go and CareerStep and the offerings that are available through those programs.

    E08: Trainings For the Business Community- What's Coming in 2020

    Play Episode Listen Later Jan 7, 2020 19:25


    Elaine Craig, Director of Business, Industry and Community Services at the Merced College Business Resource Center, discusses the offerings that the business community has requested, and the upcoming trainings being offered by the Business Resource Center in 2020! 

    E07: An Overview of Community Services

    Play Episode Listen Later Dec 13, 2019 28:27


    Elaine Craig, Director of Business, Industry and Community Services at the Merced College Business Resource Center, provides an overview of the community services programs and offerings. She also discusses the "College for Kids" program and why Community Services is a vital part of the mission of Merced College. 

    E06: The Benefits of Training for Employers

    Play Episode Listen Later Nov 11, 2019 16:51


    In this second part of a 2-part series, Elaine Craig is joined by Terry Plett, Contract Training Coordinator at the Merced College Business Resource Center, as they discuss why employers should invest in training for their employees and the benefits of that investment. Terry also reveals how the Merced College Business Resource Center evaluates employer needs and creates customized trainings to meet those needs. 

    E05: Creating Trainings to Meet Employer Needs

    Play Episode Listen Later Nov 11, 2019 16:25


    In this first part of a 2-part series, Elaine Craig is joined by Terry Plett, Contract Training Coordinator at the Merced College Business Resource Center, as they discuss employer training needs and various trainings that are available through the Business Resource Center. Terry shares examples of customized trainings that have been created for employers. 

    E04: Partnering With Dignity Health- Connecting a Healthcare Organization to the Community

    Play Episode Listen Later Oct 7, 2019 14:46


    In this episode, you'll discover the partnership between the Merced College Business Resource Center and Dignity Health. Discover why Dignity Health made the decision to partner with the Business Resource Center, and the various types of trainings offered. 

    E03: A New Reentry Program at the Business Resource Center

    Play Episode Listen Later Sep 26, 2019 17:32


    In this episode, you'll discover some of the new exciting projects happening at the Merced College Business Resource Center. You'll hear about a pilot program designed to help people transitioning from the criminal justice system and the various services that will be offered. 

    E02: Discover The Customer Service Academy and The Emerging Leaders Institute

    Play Episode Listen Later Sep 2, 2019 19:12


    This episode features an interview with business professor Jonae Pistoresi from Merced College. Discover the history behind the creation of the Customer Service Academy, and the industry needs that it solved. You'll also learn about the Emerging Leaders Institute and the thinking behind the creation of that program. 

    E01: Introduction To The Merced College Business Resource Center

    Play Episode Listen Later Jul 29, 2019 15:12


    In this episode, Elaine Craig, Director of Business, Industry and Community Services at the Merced College Business Resource Center, discusses some of the services available through the Center, and the benefits to job seekers, business, and the community. 

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