Podcasts about Hospitality

In this episode, Monika Nerger, former Group Global Chief Information Officer at Mandarin Oriental Hotel Group, shares a leadership perspective on AI in hospitality. Drawing on her experience leading global digital transformation—and her current immersion in the AI and technology ecosystem in San Francisco—Monika introduces the concept of “calmxiety”: the tension leaders feel between urgency and uncertainty. She shares why trust, foundations, and clarity matter more than rushing into tools, how to think about AI investment and partners, and why human service remains central to hospitality. Resources: Previous podcast with Monika: How We Led Digital Transformation at Mandarin Oriental by Putting Brand First (Watch on YouTube)HTNG (Hospitality Technology Next Generation)Destination AIDecentralized Identity FoundationAI Daily BriefCyberWire Daily A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Step into Episode 193 of On the Delo as DELO pivots into a solo cast after a scheduled guest cancels 15 minutes before recording—because in the restaurant business, chaos is part of the job and the show still goes on. DELO uses the moment to spotlight a mission that matters: building a healthier hospitality industry through real-world wellness support, not more empty “grind” advice.In this episode, DELO shares why he's been 11.5+ years without alcohol, how his fitness approach has simplified over time, and why prevention (bloodwork, doctors, movement, recovery) is the real “maintenance plan” for long-term performance. He also breaks down Healing Hospitality, a 501(c)(3) community created to support hospitality workers through events like sound baths, breathwork, cold plunges, hikes, Qigong, and more—plus ways the broader industry can partner, donate, and help scale the impact.Chapter Guide (Timestamps):(0:16 - 2:34) Last-minute guest cancel → DELO's solo pivot + why hospitality needs wellness conversations.(2:35 - 3:19) Built Different Community update with Jeremy Scott and what's inside the programs.(3:20 - 5:02) 11.5+ years without alcohol: The decision, the lifestyle shift, and why it changed everything.(5:03 - 6:58) Hospitality “party culture,” early career hustle, and how burnout sneaks in.(6:59 - 7:40) Preventative maintenance: Doctors, blood tests, movement, and simplifying priorities with age.(7:41 - 9:31) Supporting restaurants without falling off track: Food choices, consistency, and staying accountable.(9:32 - 11:01) Stress, anxiety, and asking the key question: “What's the opposite of that?”(11:02 - 13:36) Healing Hospitality (501c3): What it is, events hosted, and community partners mentioned.(13:37 - 16:40) Why healthier employees mean better business: culture, retention, and the human side of service.(16:41 - 19:07) Connecting wellness to insurance realities: health insurance and workers' comp implications.(19:08 - 21:29) Culture alternatives: replacing the default “after-shift drink” with healthier shared outlets.(21:30 - 23:53) The challenge: show up to an event—especially a sound bath—and feel the reset firsthand.(23:54 - 26:16) How to support: donations, brand partnerships, and “Healing Hospitality tents” at events.(26:17 - 27:43) Wrap: share the mission, leave a 5-star review, and help get the word out.

Kevin Anderson speaks from 3 John on biblical hospitality.

In this episode we break down the 7 trends that will dominate the wellness hospitality industry in 2026. Find our full report here: 2026 WELLNESS HOSPITALITY TRENDSFind out more about Teiah Hospitality here.

Episode 064 | In episode 063, you heard me as a guest on The DermBiz Show. In this episode, the tables are turned, so your view just got a lot better!Joining me in this episode are two people who live at the crossroads of medicine, media, and real life—Tony Jackson, the brains behind The DermBiz Show and strategist in all things dermatology business, and his wife and business partner, Dr. Mercy Odueyungbo, a board certified dermatologist and Mohs surgeon whose own reality TV show on TLC — Dr. Mercy — brought the world an up close and personal view of some extraordinary cases and exemplary doctor-patient relationships full of heart and empathy.On Dr. Mercy, which ran on TLC, her rapport with patients, and the real-world impact of dermatologic care—she wasn't just treating skin conditions; she was changing lives and reshaping how people think about what we do as doctors. But that's just one part of her story…Dr. Mercy is part of dynamic duo. Enter her husband and business partner, Tony Jackson: former NFL player, business expert, and co-pilot on their wild ride of practice building, podcasting, and storytelling — not to mention building a beautiful family all the while. Now that's what I call taking care of patients and taking care business.In this episode, we explore building an independent dermatology practice rooted in intentional, authentic hospitality and strong culture. We discuss why the small details matter, how leadership shapes experience, and the importance of surrounding yourself with the right people so everyone can shine.If you're interested in independent medicine, entrepreneurship, and creating successful a practice that feels truly human, this episode is for you.More from Lilly DermatologyWebsite: https://www.lillydermmd.com/FB: https://www.facebook.com/LillydermatologyUP/IG: https://www.instagram.com/lillydermatology/Tiktok: https://www.tiktok.com/tag/lillydermatologyMore from The DermBiz ShowYouTube: https://youtube.com/@thedermbizshow?si=XiWiCDh-QrZ-L522IG: https://www.instagram.com/thedermbizshow/FB: https://m.facebook.com/p/The-DermBiz-Show-61559772644163/Tiktok: https://www.tiktok.com/@thedermbizshowMore from Dr. Lewellis and Above & Beyond DermatologyNeed a dermatologist? Fill out this short interest form, text or call me at 715-391-9774, or email me at drlewellis@aboveandbeyondderm.com if you'd like to have a no obligation discovery call. I offer in-office visits, house calls, and virtual care in Wisconsin and virtual care in Illinois, Nebraska, and Colorado.Have an idea for a guest or want to be on the show yourself? Send me a text or email, and we'll see if it's a good fit.Above & Beyond DermatologyNutrafol -- special pricing and physician exclusive productsNeoGenesis -- my favorite source of stem cell released molecules for skin/hairSilagen.biz -- physician dispensed scar refinement products delivered to your door (use practice code 1206240832P)NewsletterLinkedInFacebookDr. Lewellis on InstagramAbove & Beyond Dermatology on InstagramYouTubeTikTokTwitter/XChange Your Mind, Change Your LifeSoMeDocs (Doctors on Social Media)This page may contain affiliate links.

As we take a short break over the New Year period we're bringing you a couple of our favourite conversations from the past year. We start with Christophe Servell, Founder of Terres de Café - a trailblazing Paris-based specialty roaster and café group.In this conversation, Christophe discusses the evolution of the specialty coffee landscape in Paris as well as the challenges and future opportunities for coffee across France.Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In this episode, Craig Poole, a three-time Hilton Connie Award winner and AHLA's General Manager of the Year, shares why it's time to go back to the basics of hospitality. Craig shares why leadership, presence, knowing your people, and engaging directly with guests still matter more than ever. Drawing on decades of experience, he offers practical reminders for hotel leaders seeking to build stronger teams, deliver better guest experiences, and build more resilient businesses.See more with Craig: Listen: People are the point of impact: How to create new beginnings and empower through leadershipListen: Transforming lives through hospitality: What inspired me to do moreListen: Be the change you want to see: My advice for hospitality leadersWatch: Follow Me and I Will Be Behind YouFollow Craig on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Kick off 2026 with Meagan and Cody as they dive into everything you need to start the new year strong in boutique hospitality. This special New Year's Day episode is all about fresh energy, new goals, and smart upgrades to set your property apart.

“Hospitality is that simple. It's about putting yourself second and putting others first.”

Ahmed Elhawary talks about navigating the ups and downs of launching Mayfair Jets just weeks before the pandemic. Plus: The CEO and president of The Leading Hotels of the World, Shannon Knapp, on 2026 travel trends.See omnystudio.com/listener for privacy information.

As we head into 2026, leaders are facing a familiar challenge in a new form. Expectations are higher. Attention spans are shorter. Technology is accelerating. And yet, the differentiator hasn't changed. In this episode I talk about what is needed to drive employee experience, customer experience, and hospitality to drive business results. In this episode, you'll learn: • Why leadership, hospitality, and CX are no longer separate conversations • How employee experience directly shapes customer behavior and loyalty • Why hospitality is a strategic growth lever, not a "soft" skill • The rise of premiumization and intentional moments that matter • How technology should enable humanity, not replace it • The leadership behaviors that will differentiate brands in 2026 • Practical questions every leader should be asking right now Perfect for: hospitality leaders, business owners, CEOS, COOs, CX/EX professionals, operational managers, retail and service teams, training and development leaders, and anyone responsible for people and performance (and sales growth) in 2026. If you are ready to start 2026 with clarity, confidence, and momentum, this episode is your launch point. Book time with me to learn about our speaking, training, and consulting services: https://calendly.com/thetonyjohnson/strategy  Links & Resources:

In this episode, Agnelo Fernandes, CEO of Cote Hospitality, shares his take on what will matter most for hospitality leaders in the year ahead. As technology and AI continue to accelerate, Agnelo argues that people and culture—not platforms or tools—will ultimately define the winners in the industry. He explores why the guest journey is becoming more complex, why labor challenges are structural rather than temporary, and why even the best technology fails without the right teams behind it. For hospitality executives navigating rapid change, this conversation offers an expert perspective on leadership, culture, and building long-term competitive advantage. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

David Millili & Steve Carran sit down with Steve Slack, General Manager of the iconic Lafayette Hotel & Club in San Diego, for a deep dive into hospitality leadership, community-driven hotels, and what it takes to run a Michelin-recognized property.In this episode, Steve Slack shares his journey from growing up in Oceanside, California, to leading one of the most talked-about boutique hotels in the country. From early days in golf operations to becoming a hotel general manager, Steve breaks down the mindset, hustle, and attention to detail required to succeed in modern hospitality.We also explore the historic renovation and relaunch of the Lafayette Hotel, the unique ownership model behind CH Projects, and how food, beverage, and community engagement drive the hotel's success. Steve opens up about earning a Michelin Key, traveling to Paris for the award ceremony, and how the Lafayette has reclaimed its place as a cultural landmark in San Diego.Plus, we take you behind the scenes of the Lafayette's legendary holiday transformation, including the viral hanging Christmas trees, in-house decorating process, and why guests and locals alike keep coming back.In this episode, you'll learn:Why community-driven hotels outperform traditional modelsHow CH Projects operates 20+ restaurants and boutique hotelsThe role of food & beverage in creating unforgettable guest experiencesHow the Lafayette Hotel became a San Diego destination againWatch the FULL EPISODE on YouTube: https://youtu.be/Sa3tbaOzSF8Links:Steve Slack on LinkedIn: https://www.linkedin.com/in/steveaslack/The Lafayette Hotel & Club: https://lafayettehotelsd.com/For full show notes head to: https://themodernhotelier.com/episode/241Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

The call to hospitality is just a call to open our hearts and our lives to others as Jesus has opened His heart and His life to us.

Looks like we missed the turn to go to Nilbog, kids. Let's just keep going to Norway. Troll 2 is the kind of sequel that knows exactly what it is and leans into it with reckless enthusiasm. This is a big, loud, gloriously dumb monster movie that wears its influences proudly on its sleeve—Roland Emmerich disaster excess, Indiana Jones-style pulp adventure, Jurassic Park escalation, and Godzilla-scale city-smashing spectacle. It doesn't apologize for any of it. Instead, it barrels forward with the confidence of a film that understands the assignment: entertain first, think later. The plot is predictably ridiculous, but that's part of the charm. Ancient threats awaken, governments panic, scientists shout exposition, and ordinary people find themselves running very fast from things that absolutely should not exist. The film gleefully stitches together familiar blockbuster tropes, but does so with enough sincerity that it never feels cynical. It's corny, yes—but it's fun corny, the kind that invites you to laugh with the movie rather than at it. Where Troll 2 really shines is in its scale and energy. The action sequences are big, messy, and frequently absurd, but they're staged with surprising clarity and enthusiasm. The trolls themselves are impressively realized, blending creature-feature menace with just enough mythic weirdness to give the film a distinct Norwegian flavor. The movie may be chasing Hollywood spectacle, but it never completely loses its regional identity, and that grounding helps the madness go down easy.   In the end, Troll 2 is a celebration of blockbuster stupidity done right. It's not trying to reinvent the genre or inject faux prestige into monster mayhem. It just wants to smash landmarks, crank the music, and keep the audience grinning for two hours—and it succeeds. If you enjoy over-the-top disaster movies, pulpy adventure throwbacks, and unapologetically silly spectacle, this sequel delivers exactly what it promises, and does so with a big, dumb smile on its face.

In my conversation with J.R. Briggs the author of The Art of Asking Better Questions:Pursuing Stronger Relationships, Healthier Leadership, and Deeper Faith. J.R. discusses the transformative power of asking better questions and how they can lead to deeper relationships, personal growth, and a more integrated life. He emphasizes the importance of hospitality, curiosity, and the role of questions in fostering community and connection. Through personal anecdotes and insights, J.R. illustrates how living with arrows pointing out—focusing on others—can create a more fulfilling and joyful existence. He also explores the neuroscience behind questions, the four levels of questioning, and how Jesus exemplified the art of inquiry in his ministry. Dr. J.R. Briggs is the founder of Kairos Partnerships, a coaching and consulting firm dedicated to equipping leaders through the intersection of spiritual formation and actionable leadership. An author of 15 books and host of the Resilient Leaders podcast, he also serves as a university instructor and denominational director.  Takeaways Asking better questions can lead to deeper relationships. Hospitality is a healing practice that benefits both the host and the guest. Living with arrows pointing out encourages selflessness and community engagement. Curiosity is essential for personal growth and understanding others. Questions can transform conversations and create connections. The four levels of questions help deepen interactions and understanding. Jesus modeled the importance of asking questions in his ministry. Celebration and joy are vital components of community and relationships. Living an integrated life requires awareness of our masks and vulnerabilities. Depth in conversations is more valuable than efficiency. Chapters 00:00 Introduction and Background of J.R. Briggs 02:16 Cultural Roots and the Power of Food 05:32 The Importance of Hospitality and Community 07:14 Living with Arrows Pointing Out 10:04 Celebration and Joy in Life 12:39 Transforming Self-Criticism into Curiosity 15:52 The Art of Asking Better Questions 18:11 Curiosity as an Invitation 20:49 The Impact of Questions on Our Brains 22:49 Four Levels of Questions 31:13 Vulnerability in Asking Deeper Questions 34:26 Jesus and the Power of Questions 37:33 The Power of Questions in Engagement 39:45 Jesus as a Model for Asking Questions 41:17 The Depth of Questions vs. Answers 44:16 Inefficiency vs. Effectiveness in Leadership 46:30 The Importance of Asking Questions 48:35 Rediscovering Curiosity and Playfulness 52:52 The Impact of Questions on Personal Growth 56:07 Living an Integrated Life Through Questions  

Nokukhanya Mntambo talks to Surprise Mankge, Founder of Silverspoon, about what it takes to build a food business without a fixed storefront, how logistics and demand shape survival, and what makes Silverspoon stand out in a crowded hospitality space. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape.    Thank you for listening to a podcast from The Money Show Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc The Money Show is brought to you by Absa     Follow us on social media   702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/CapeTalk 702 on YouTube: https://www.youtube.com/@radio702   CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/Radio702 CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

In this episode of Retire Southern, James sits down with Chris Hall, one of the South's most influential hospitality leaders and the co-founder of Unsukay Restaurant Group. From childhood memories shaped around a family dinner table to the intense kitchens that forged his career, Chris shares a story filled with grit, generosity, and the belief that food connects us all. You will hear how Muss & Turners, Local Three, MTH Pizza, and Roshambo came to life, why Chris never wanted to wake up at sixty and wonder what if, and how a tragedy inside their restaurant family sparked the creation of Giving Kitchen, the James Beard Award winning nonprofit that now serves hospitality workers across the country. This conversation explores the heart of Southern dining, the evolution of intentional hospitality spaces like Warhorse and Seahorse, the dishes you absolutely cannot miss at each of his restaurants, and why human connection sits at the center of everything Chris and his team create. A powerful episode rooted in purpose, humor, honesty, and the reminder that life is too short to wait for someday. Explore Unsukay: https://unsukay.com/  Explore Giving Kitchen: https://unsukay.com/giving/ 

Step into Episode 192 of On the Delo, where David DeLorenzo reunites with top guest and business partner Jeremy Scott for a raw, end-of-year wrap-up that's equal parts fun banter and sharp business intel. From debating the best Diet Cokes to dissecting why multi-location scaling often backfires, they cover real hospitality headaches like labor automation, customer experience traps, and eating out without the health hype.Jeremy drops practical gems on AI-driven marketing shifts—like pumping out SEO content daily for pennies—while calling out Scottsdale's micro-economy realities and 2026 trends like white-collar job losses. Perfect for restaurant owners and entrepreneurs navigating growth, pricing insanity, and staying ahead of tech disruption without losing your edge.Chapter Guide (Timestamps):(0:00 - 3:10) Intro Vibes: Clean drinks, sparkling water debates, and Jeremy's return.(3:11 - 8:16) Fast Food Shift: Kiosks, labor cuts, and Verizon-level customer fails.(8:17 - 14:22) Growth Traps: Multi-locations, culture dilution, and knowing "enough."(14:23 - 20:44) Dining Real Talk: Seed oils myths, "80/20" eating, and feel-good spots like Pizzeria Bianco.(20:45 - 27:28) Price Shock: Hawaii $40 salads, hotel overcharges, and Midwest roots.(27:29 - 33:00) 2026 Forecast: Economic squeezes, AI job threats, and consumer shifts.(33:01 - 38:10) Marketing Wins: Instagram trust, AI SEO hacks, and Google search dominance.(38:11 - 42:17) AI Discovery: Maui food trucks, real-time finds, and digital real estate.(42:18 - 47:52) Built Different: Community power, relationship sales, and raving fans.(47:53 - end) Service Edge: Staff magic, holiday close, and action takeaways.

We recap the biggest design events of the year with Grace Charlton and Nic Monisse and unpack 2025's travel trends Plus: We meet the CEO of Global Hotel Alliance, Chris Hartley, at ILTM in Cannes.See omnystudio.com/listener for privacy information.

As a special Christmas bonus episode we're bringing you a playlist of some of our favourite The Coffee Music Project tracks featured on the podcast this year - including a few special Festive numbers from our talented artists.Merry Christmas and Happy Holidays to all those celebrating. We wish everyone a warm and peaceful end to the year, and a happy start to 2026.Tracklist:Attention by Dudley MusicCarolina Gold by DANIChristmas Time by Erin BowmanFly To You by Matt Kent and Daisy ChuteI Wish You Love by Mimi RoseIf You're Wondering by Zana MessiaNot Mine by Alessia PiermariniPlane Jane by LexieRide with Santa by Natalie GoodSad Old Baby Dolls by The MistyTalk About A Movie by Z.M.AThe Weight by EirraThank you to SEB Collective for all your support, creativity and championing of emerging and talented musicians.Discover more of the artists featured on the podcast by tuning into the 5THWAVE Playlist on Spotify Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

[CLIC] Media is proud to present [CLIC] Connect our Hospitality, Travel & Tourism interview show. We are bringing Hospitality Leaders and insights to our conversations from across the Continent and Beyond Joining the conversation today is Lance T. Capel, Sr. VP CA Nat'l. Commercial Services Chicago Title Insurance and we are talking about Title and Escrow/Settlement Services from Coast to Coast for Hospitality and Commercial Real Estate.

In this short episode, Craig Poole reflects on what Christmas reveals about leadership in hospitality and why this season is often when culture matters most.You may also enjoy these from Craig: When Places Are Broken, Hospitality Can Lead With HopeWhy Hospitality Creates Hope A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this Christmas-morning episode, Cody & Meagan dive into what makes a stay truly special at the holidays — from guest expectations to festive touches — and wrap things up with their own Christmas movie showdown

What if artificial intelligence could actually enhance the human touch instead of replacing it? In this episode, Heather speaks with Eliseo Palous, co-founder of Short Stay Media, to explore how AI - especially voice AI - is revolutionizing guest communications in the short-term rental industry without sacrificing what matters most: hospitality, responsibility, and trust. Eliseo shares the fascinating journey from starting as an intern in a small property management company to co-founding a business at the forefront of AI-powered communication. His insights into the human challenges behind tech adoption and the risks of depersonalized service hit home for any operator trying to scale without losing soul. This conversation is a thoughtful guide for anyone navigating the balance between automation and authentic guest experience, and a must-listen if you've ever felt overwhelmed - or skeptical - about bringing AI into your business. ________________________________________________________________________________________________________

Jennifer Brandt interviews missionaries Natalie Widman and Lois Belch about the transformative power of Christian hospitality, sharing insights from decades of cross-cultural ministry in Tenerife, Spain and Venezuela. Discover cultural differences in welcoming others, practical tips for inclusive fellowship, and the role of food, faith, and discipleship in building authentic community.

“ Not to say we won't move heaven and earth and create legendary, world-class, luxurious, five-star experiences for our guests, but we openly declare that the employee comes first.”

In this episode I speak with duo Jeff Dillon and Ty Dannenbring on their book Party In the Front. First time authors Jeff and Ty share how inspiring community connection can be done with ease and convenience when stepping out in faith. Listen as they share how loneliness and depression can move towards hope and community by taking simple steps to invite your neighbors into your world using kindness, compassion, vulnerability, and an open door (or front porch). This Christmas season they encourage you to take time and courage and begin with just being available.  Find Jeff and Ty :    the website and Instagram    Scripture: Ecclesiastes 4:9-10 Two are better than one, because they have a good return for their labor: If either of them falls down, one can help the other up.   Mattthew 18:20 For where two or three gather in my name, there am I with them."   Galatians 4:7 So you are no longer a slave, but God's child; and since you are his child, God has made you also an heir.   Genesis 2:18 The Lord God said, "It is not good for the man to be alone. I will make a helper suitable for him."   Hebrews 13:2 Do not forget to show hospitality to strangers, for by so doing some people have shown hospitality to angels without knowing it.   Colossians 3:23-24 Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving.   Mark 9:41 Truly I tell you, anyone who gives you a cup of water in my name because you belong to the Messiah will certainly not lose their reward.   Additional Scripture: 1 Peter 4:9, Romans 12:13, Matthew 25:34-46, Leviticus 19:34, Titus 1:8, Luke 14:12-14, Hebrews 13:16 REGISTER @ CFLEX Academy Arts Enrichment   Listen to our sister podcast:  Abundantly Rooted   Other Resourses: Grab your Artza Subscription Box and bring home a bit of Israel.  use promo code: ARTZAKRISTINARISINGER for 25% off   Check out our Linktree   Get the Books:  Life After Losing A Loved One: How to Turn Grief Into Hope Strength and Purpose Adventures of LiLy and Izzy Bee: The Imagination Journey 

In this episode, Craig Poole reflects on why hospitality is uniquely positioned to create hope—especially in broken or forgotten places. Drawing on his experience turning around marginalized properties and communities, Craig explains why hope isn't something leaders can wish for but must actively build through selfless decisions and risk-taking. The conversation explores hospitality as a giving profession—and how hope emerges when leaders invest in people others overlook.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

To watch this episode, head to https://youtu.be/tMghGC2VZMoThis week, we're in one of the stunning bedrooms at Corinthia London, talking to a man whose story genuinely feels like a film.Simon Casson, now CEO of Corinthia Hotels and former President EMEA at Four Seasons, was once told at 15 that he was a failure, that his education was over, and that he should “learn to fix cars or join the army”He went home devastated. His mum came back from a bar shift, wrapped her arms around him and said:“Simon, you're special. You're going to be a leader of men. You're going to achieve great wealth and success. And I believe in you”From washing dishes and sleeping in a room above a local restaurant… to becoming the youngest GM in Four Seasons… to running 45 hotels and 17,000 people… to now leading Corinthia's push to “challenge luxury's usual suspects” - this is a story of belief, graft, failure, and a very people first kind of success.In This Episode“You're a failure” at 15 – the careers officer, the crushing conversation, and the one sentence from his mum that changed everythingDishes, cheap digs & cheap labour – washing up, living above the restaurant, then a “management training scheme” that was really just doing every job in the hotel (and secretly the best education imaginable)Castles, chefs & the Four Seasons bug – being spotted by Kit Chapman at The Castle at Taunton, working alongside a young Gary Rhodes, and being introduced to Four Seasons as “the greatest hotel company in the world”From managing to leading – the early disaster as Room Service Manager at Four Seasons London and the moment it all changedWashington, Doha, Dubai & beyond – Clinton era D.C., meeting heads of state and celebrities, becoming the youngest Four Seasons GM in Doha, opening hotels in the Middle East and Africa, and eventually becoming President for Europe, Middle East & AfricaSacrifice, anxiety & imposter syndrome – missing chunks of his kids' childhood, hiding the fact he had no degree, and learning that pressure, doubt and growth often live in the same roomThe “second mountain” – stepping away after 35 years at Four Seasons, retreating to a farm in Croatia, and then being courted by global brands before choosing Corinthia as the place to write his next chapterCorinthia's new chapter – why London was transformational, how New York became “the star of the Met Gala”, and what it really means to be a “true contender” in global luxuryStand-Out Quotes“When the whole world's saying, ‘No, you can't,' you really just need one person to say, ‘Yes, I believe in you. You can.'”“We're all masters of our own destinies. We all have to polish our own diamond.”“Leadership has to be rooted in humanity. It has to be rooted in kindness. It has to be anchored in really caring about people's...

Send us a textBogged down by trying to figure out how to stay organized while running a dental clinic? We've all been there. We're so excited to share this conversation with Cassie Tallon, CEO of The Fractional Match, where we learned how dentists can optimize efficiency to grow their clinics!The Fractional Match is a Dallas-based firm specializing in pairing high-impact fractional leaders with growing businesses. With over 20 years of experience as a marketing and operations leader, Cassie has built a strong reputation for driving strategic growth and operational efficiency across both the Dental and Hospitality industries.Cassie is known for her visionary leadership and thrives in complex business environments. Her work has consistently elevated brand identity while delivering measurable outcomes in patient acquisition, market expansion, and financial performance. She excels at aligning marketing initiatives with business goals, resulting in accelerated growth, improved brand visibility, and stronger customer engagement. She is passionate about helping organizations reach their full potential—whether through comprehensive go-to-market strategies, leading M&A integrations, or optimizing operational workflows. Her commitment to excellence is evident in every facet of her work.✨Helpful LinksThe Fractional Match Website: https://thefractionalmatch.com/LinkedIn: https://www.linkedin.com/in/cassie-tallon/Instagram: https://www.instagram.com/cassie_tallon/Thank you to HuFriedyGroup for partnering with us to make this episode possible!

In this special 2025 Year-End Recap, hosts David Millili, Steve Carran, and Jon Bumhoffer reflect on a massive year for The Modern Hotelier, filmed on location at the Lafayette Hotel & Club in San Diego, California.From nearly doubling episode output and becoming hospitality's most engaged podcast, to launching Modern Hotelier Media, producing high-impact hotel experience tours, and covering major hospitality events and trade shows across the U.S., this episode breaks down the milestones that defined 2025.Topics Covered: Favorite moments from the yearBehind-the-scenes stories from major hospitality conferencesLessons learned building a media company in hospitalityWhat excites them most about 2026, including international expansion If you're a hotel owner, operator, hospitality professional, or hotel tech brand, this episode offers insight into where hospitality media is heading—and how storytelling, video, and community engagement are shaping the future of the industry.Watch the FULL EPISODE on YouTube: https://youtu.be/j_zOdOB1kFIFor full show notes head to: https://themodernhotelier.com/episode/240Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

In this episode, Josiah Mackenzie speaks with Craig Poole, a three-time Hilton Connie Award winner and AHLA's General Manager of the Year, about hospitality's unique ability to heal broken places. Craig shares how he approaches struggling hotels and communities by changing perception first—restoring dignity, self-esteem, and hope long before financial results follow. Drawing on real-world turnarounds, he explains why investing in people and engaging the surrounding community can transform not just a business, but an entire environment. See more with Craig: Listen: People are the point of impact: How to create new beginnings and empower through leadershipListen: Transforming lives through hospitality: What inspired me to do moreListen: Be the change you want to see: My advice for hospitality leadersWatch: Follow Me and I Will Be Behind YouFollow Craig on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Kaleb Harrell, CEO and co-founder of Hawkers Asian Street Food, joins Hospitality Hangout to share hospitality insider insights on building an authentic restaurant brand rooted in Asian street food culture. Discover how understanding true hawker culture and hands-on hospitality leadership shaped Hawkers' unique growth strategy and helped the brand stay genuine without feeling like a traditional chain.In this episode, Kaleb dives into early challenges of bootstrapping, balancing multiple ventures, and system-building, giving listeners an inside look at entrepreneurial strategies in the food industry. He also discusses disciplined investment decisions and partnership dynamics, offering valuable lessons for hospitality entrepreneurs navigating growth while preserving culture.Tune in for an engaging conversation that explores emerging hospitality trends, leadership in the food service industry, and the business strategies behind one of the fastest-growing authentic food brands. This episode is packed with insider stories and lessons any entrepreneur or hospitality insider won't want to miss! Episode Credits:Produced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: Three Cheers Creativewww.thehospitalityhangout.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This week is a classic “how did we get here?” episode — starting with the pain of losing a recording, then jumping into what's been happening in our world, from a surprise New York Times mention to a hospitality-heavy event with Mazzer at Sightglass. We talk about what makes coffee service feel special without getting stuck in inside-baseball language, and how energy, flow, and intention can shape the whole experience. From there we spiral into specialty coffee in places built for speed, using Downtown Disney as the example: expectations, wait times, identity, and why “special” has to be obvious and deliver fast if it's going to work in high-volume environments. We close out nerding on espresso size and extraction trends — how coffee's swung from tiny ristretto culture to modern big shots — and what all of that says about where coffee (and our own work) is headed.

As we share meals with those we love this holiday season, Father Dave welcomes Emily Stimpson Chapman to discuss her new book "Around the Catholic Table: 100+ Simple Recipes for Family and Friends."

Kevan Chandler is an author, speaker, and the voice behind We Carry Kevan and The Hospitality of Need. Kevan lives with muscular atrophy, a rare neuromuscular disease. Through his writing and storytelling he invites people into a countercultural way of seeing need, dependence, and community, not as weakness, but as gift. Kevan shares his story of growing up with muscular atrophy and how, over time, he's learned that serving others and being served are not opposites—they're intertwined. We talk about how our needs can become doorways into deeper relationships, the difference between simply asking for help and intentionally inviting people into our need, and how it's possible to give and receive at the same time. This conversation is thoughtful, challenging, and a reminder that vulnerability around our needs can lead to deeper connection with others. The Hospitality of Need  We Carry Kevan (Book) We Carry Kevan Organization Follow Kevan on Social → @wecarrykevan & @vanchandler  Follow SWE on Instagram → @so.what.else  Follow Kaitlin on Instagram → @kaitlingraceelliott https://www.kaitlinelliott.com/

Some Canadians are changing their travel plans and heading to international destinations outside of the United States. We speak with two Canadian snowbirds, one who decided to travel to Mexico, rather than make their annual trip to Texas. While another returned to their Florida home, but not without some hesitation, only to find fewer Canadians around. And we hear from Wayne Smith, the Director of the Institute for Hospitality and Tourism Research on the latest numbers, what's driving them, and what that means for local economies.

In this episode, Rob Blood, Founder and Chairman of Lark, returns for a one-year check-in following Lark's blockbuster deal with Life House. Rob reflects on what it actually takes to scale a hospitality company after the announcement—working through integration challenges, repairing trust, and intentionally building culture under pressure. The conversation explores how values are operationalized at scale, why storytelling and culture anchor identity, and what to look for in leaders when complexity increases. You may also enjoy:Billion-Dollar Boutique Blockbuster: The Story Behind Lark Hotels' Joint Venture with Life HouseHow We Created An Award-Winning Boutique Hotel Management and Development Company - Meg Kennedy & Rob Blood, Lark HotelsRoad Trips & Revelations: Fresh Ideas for Hospitality - Meg Kennedy & Rob Blood, Lark Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this passage from 3 John, we are reminded that in showing hospitality to others, we are showing hospitality to God!

Notes Matthew 2:13-23 Isaiah 63:7-9 Hebrews 2:10-18 Summary In this episode of the Pulpit Fiction Podcast, hosts Robb McCoy and Eric Fistler discuss the lectionary readings for the first Sunday of Christmas, focusing on Matthew 2:13-23, the flight to Egypt, and the implications of Herod's tyranny. They explore themes of hospitality, the significance of the Old Testament connections, and the faithfulness of God as highlighted in Isaiah 63. The conversation also delves into the humanity of Christ as presented in Hebrews 2, emphasizing the ongoing relevance of the incarnation in today's context. Takeaways The podcast discusses the lectionary readings for the first Sunday of Christmas. Attendance challenges during the holiday season are common for many churches. The flight to Egypt is a significant and often overlooked part of the Christmas story. Herod's actions reflect the tyranny and fear of oppressive regimes. The theme of hospitality is crucial in the context of the Holy Family's journey. Connections between the Old Testament and New Testament are explored. Isaiah 63 highlights God's faithfulness amidst human struggles. Hebrews 2 emphasizes the humanity of Christ and his understanding of human suffering. The ongoing relevance of the incarnation is discussed in relation to modern issues. The podcast encourages reflection on the themes of hope and redemption. Chapters 00:00 Introduction to the Pulpit Fiction Podcast 02:47 Reflections on Christmas and Attendance Challenges 06:00 Exploring the Gospel Reading: Matthew 2:13-23 12:09 The Significance of the Flight to Egypt 18:01 Herod's Tyranny and the Theme of Refugees 23:50 The Role of Hospitality in the Holy Family's Journey 30:11 Connecting the Old Testament and New Testament Themes 35:46 Isaiah 63: God's Faithfulness Amidst Human Struggles 42:03 Understanding Hebrews 2: The Humanity of Christ 47:50 The Ongoing Relevance of the Incarnation 54:09 Conclusion and Reflections on the Podcast  

Step into Episode 191 of On the Delo as David DeLorenzo jumps on the mic solo to close out the year with real talk on hospitality risk, restaurant trends, and how technology is reshaping the business. From foreign objects in food to seven-figure kitchen fires, Delo pulls back the curtain on what really happens after the incident is over and the lawyers get involved.He also shares where the industry is headed next: AI ordering, predictive inventory, labor shortages, non-alcoholic drink trends, and why community and culture inside your four walls matter more than ever. Along the way you'll hear about the Built Different Community he runs with Jeremy Scott, a Vegas trip to see Def Leopard at Caesars, and why his Spotify Wrapped was Creed… and only Creed.Chapter Guide (Timestamps): (0:15) Solo Year-End Check-In & Episode 191 Overview (1:04) Built Different Community, Circle App & Why It Exists for Entrepreneurs (2:35) Community, Coaching Calls & 50 Years of Combined Business Experience (3:23) What Guests Don't See: Behind-the-Scenes Reality of Hospitality (4:56) Top Claims from 2025: Foreign Objects in Food & Customer Injury Letters (7:11) Kitchen Injuries, Wet Floors, Clutter & Workers Comp Fallout (9:43) “Small” Kitchen Fires that Turn into Million-Dollar Losses (12:00) Walk-In Coolers, Spoilage & How Cause of Loss Really Works (13:35) Parking Lots, Slip-and-Falls & The Power of Video Cameras (17:44) Liquor Liability, Obviously Intoxicated Laws & Fatal DUI Claims (20:56) AI, Automation & Predictive Analytics in Restaurant Operations (23:04) Non-Alcoholic Options, Late-Night Food & Shifting Guest Habits (25:36) New Openings, Moves to Downtown Phoenix & Arizona's Top 100 Recognition (27:33) Heritage, Protein House, Feta Cowboy & the Growth of Local Concepts (28:12) How to Truly Support Your Favorite Restaurants & Close of 2025

Preparing to welcome Jesus into our brokenness this Christmas with Daughter to St. Paul, Sister Orianne Pietra René, on Trending with Timmerie. (1:44) Hospitality is a virtue. How do we find ways to be hospitable in our current circumstances? (14:43) A Catholic approach to death. Should we want to die or strive to live forever? Report shows 1 in 20 Canadian Deaths via assisted suicide in 2023; meanwhile, tech works to keep us alive forever. (33:52) Resources mentioned: Sister’s Instagram https://www.instagram.com/orianne_jn/ Forgiven: A Guide to Confession and the Examen Prayer https://www.amazon.com/Forgiven-Guide-Confession-Examen-Prayer/dp/0819819204 Dive Deep - 40 Days With God At Sea https://paulinestore.com/dive-deep-40-days-with-god-at-sea.html 1 In 20 Canadian Deaths Were Through Assisted Suicide Last Year https://www.dailywire.com/news/1-in-10-canadian-deaths-were-through-assisted-suicide-last-year-country-says

We got something cool for episode 1001! Props to Katie Cline at the Skift Suite Success: Masters of Hospitality podcast for this one. I joined an end-of-year roundtable with some of the most thoughtful voices in hashtag#hospitality media to reflect on what actually mattered in 2025 and what could reshape 2026. Huge thanks to everyone who brought real perspective (and disagreement) to the table:

Belonging is not something you arrive at. It is something you build. In this episode of Walk-In Talk Media, Carl Fiadini sits down in studio with Marina Baronas, hospitality leader and author of A New Life, A New Menu: An Almanac of Belonging. Raised across Lithuania, Russia, and Azerbaijan, Marina came to the United States at nineteen without speaking English and built a life through the unseen work of hospitality. Her journey moves through kitchens, dining rooms, leadership, motherhood, burnout, and reinvention, offering an honest look at service as lived experience, not performance. Joining the conversation is Chef Carl Riding, who came up through hotels and kitchens before stepping away from the line to build Crab Island Seafood, a small, independent, chef-driven company producing elevated crab dips. Together, they explore dignity in invisible labor, identity beyond titles, redefining success without leaving hospitality, and why this industry continues to feel like home even after it takes its toll. This episode is for anyone who has carried their roots across borders, worked until they were unseen, or searched for belonging inside the hospitality industry. What to Expect From This Episode Immigration, identity, and finding belonging through hospitality The emotional cost of invisible labor and long-term burnout Front of house and back of house perspectives shaped by hotels and kitchens Redefining success without walking away from the industry Why hospitality continues to feel like home, even after reinvention Brand Partners Crab Island Seafood https://www.crabislandseafooddip.com Metro Foodservice Solutions https://www.metro.com RAK Porcelain USA https://www.rakporcelain.com/usa Pass the Honey https://www.passthehoney.com Trade Show & Event Partners New York Restaurant Show https://www.nyrestaurantshow.com California Restaurant Show https://www.californiarestaurantshow.com Florida Restaurant Show https://www.flrestaurantshow.com Pizza Tomorrow Summit https://www.pizzatomorrow.com U.S. Culinary Open (NAFEM Show) https://www.usculinaryopen.com Cause Partners We Support The Burnt Chef Project https://www.theburntchefproject.com Operation BBQ Relief https://operationbbqrelief.org Hogs for the Cause https://hogsforthecause.org Sustainable Supperclub https://www.sustainablesupperclub.org

What if the deepest friendships aren't built on independence—but on dependence done with dignity? In this unforgettable conversation, Ginny Yurich sits down with Kevan Chandler (living with spinal muscular atrophy) and pastor Tommy Shelton to talk about their new book, The Hospitality of Need—and the startling idea that letting people help you can be a form of generosity. Kevan's life is filled with “weirdly clear needs,” and he shares how friends who volunteer to help him each morning don't experience it as a burden, but as a gift: a predictable rhythm of brotherhood, trust, and real presence in a distracted world. Together, they reframe hospitality as more than hosting—it's also showing up to be fed, allowing others to step into purpose, and creating communities where people don't have to pretend they're fine. From the friends who carried Kevan across Europe (and now help other families adventure through We Carry Kevan) to the biblical picture of friends lowering a man through a roof to meet Jesus, this episode will leave listeners asking a brave, practical question: What if my needs could become a doorway to love rather than something to hide? Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us for an enlightening discussion as we explore the intersection of hospitality and leadership with our latest guest, Taylor Scott. Taylor, an accomplished author, keynote speaker, and leadership development consultant, shares insights from his rich career spanning Disney Parks and Resorts, Gaylord Hotels, and Las Vegas landmarks like Wynn and the Cosmopolitan. He reveals the inspiration behind his latest book, "Give Hospitality," a Hawaiian-themed fable that draws on real-life experiences and relationships with influential leaders. Listen in as we discuss the art of storytelling and its power to convey essential leadership principles, while Taylor highlights the role of mentors and personal connections in shaping his narrative.Discover the transformative essence of hospitality in leadership as we reflect on its role in creating welcoming and inclusive environments. Inspired by a memorable pre-opening speech at Gaylord Palms Resort, we explore how the spirit of hospitality can bridge divides in both personal and professional settings. This conversation emphasizes the importance of generosity, kindness, and the spirit of Aloha in fostering meaningful relationships and driving performance. Taylor shares personal anecdotes that illustrate the impact of empathy and authenticity in leadership, revealing how these qualities build trust and foster a culture of connection.We also touch on the importance of intentional leadership and organizational transformation, as Taylor shares his journey from Walt Disney World to the bustling scene of Las Vegas. He emphasizes the significance of gratitude and intentionality in overcoming challenges and achieving desired outcomes. In addition, we discuss the dual aspects of giving and receiving hospitality through effective feedback, underscoring the importance of dialogue and constructive conversations. Finally, we highlight the role of personal and organizational values in creating a culture of hospitality, offering practical exercises and metrics to measure success. Join us for an engaging and thought-provoking conversation that promises to inspire and inform.Key Takeaways– Hospitality is the ability to make people feel welcome, comfortable, and important, a core competency of transformational leadership that applies across all industries – Emotional connection drives behavioral change; Jonathan Haidt's "rider and elephant" metaphor shows how emotion (the elephant) provides the energy while logic (the rider) provides direction– Consistency in leadership behavior, not initial perfection, builds trust and credibility; keep showing up authentically even when facing initial skepticism – Remote leadership is possible when leaders commit to three non-negotiables: one-on-one meetings, team meetings, and strategic digital communicationChapters02:21 Guest Introduction: Taylor Scott's Background and 20-Year Hospitality Career03:54 The Inspiration Behind Give Hospitality: Hawaiian Theme and Fable Format05:25 The Story of Kauele Resort: Character Development and Core Values12:31 The GIVE Framework: Hospitality Rooted in the Spirit of Aloha14:21 Business Results and Hospitality: The Inseparable Connection Between Relationships and Performance18:33 Empathy as a Learnable Skill: Building Authentic Connection in Stressful Times21:01 Consistency in Leadership: Why Daily Behaviors Build Trust More Than Words27:33 Intentional Leadership: Vision, Mission, and Values as Accountability Anchors45:50 Leading with Hospitality in Remote and Hybrid EnvironmentsConnect with Craig Dowden and the Do Good to Lead Well PodcastWebsite: https://www.craigdowden.comGuest Contact InformationTaylor Scott: Founder Hospitality, LLCWebsite: https://www.leadwithhospitality.comLinkedIn: https://www.linkedin.com/in/tscott1502/Email: info@leadwithhospitality.comBooks:- Give Hospitality- Lead with Hospitality- Ball Games to Boardrooms

Notes Luke 2:1-20 John 1:1-14 Summary In this episode of the Pulpit Fiction Podcast, hosts Eric Fistler and Rob McCoy explore the significance of Christmas Eve, focusing on the Gospel of Luke and John. They discuss the nativity story, emphasizing themes of hospitality, community, and the deeper meanings behind familiar narratives. The conversation highlights the importance of welcoming God into our lives and the transformative power of the incarnation. Through reflections on the shepherds and the poetic nature of John's Gospel, the hosts invite listeners to engage with the Christmas story in a meaningful way. Takeaways This year Christmas falls on a Wednesday, which is exciting for many. The podcast will focus on the Gospel of Luke and John for Christmas Eve. Rob is hosting a preaching retreat in January for those interested in planning their sermons. The story of Jesus' birth is often simplified, but it holds deeper meanings. The concept of 'no room at the inn' can be reframed to highlight hospitality. Shepherds symbolize the vulnerable and caring nature of leadership in the story. The Gospel of John presents a poetic view of the incarnation. The light shines in the darkness, and the darkness cannot extinguish it. The story of Jesus' birth invites us to reflect on our own hospitality. The community aspect of faith is emphasized in the discussion. Chapters 00:00 Introduction to Christmas Eve Preaching 02:56 Retreat Announcement and Preaching Preparation 05:46 Christmas Reflections and Personal Experiences 08:52 Exploring Luke 2:1-20 - The Birth of Jesus 14:44 The Significance of the Shepherds 21:55 Juxtaposition of Empire and Hospitality 28:19 The Kingdom of God and Vulnerability 38:50 The Word Made Flesh: A Poetic Exploration 54:47 Radical Hospitality and Welcoming God 56:42 Community and Connection in Faith  

Hospitality is more than offering a meal or inviting someone into our home—it is a powerful witness to the love of Christ. Augustine’s journey toward faith began not with an argument, but with the gracious welcome of Bishop Ambrose, whose kindness opened the door for Augustine to encounter the truth of the gospel. Scripture reminds us that our lives testify to Christ just as much as our words do. When we walk in wisdom toward outsiders, extend grace, and make the best use of every moment (Colossians 4:5–6), God often uses our ordinary acts of love to draw others to Himself. Today, we are invited to imitate Christ’s hospitality by welcoming, serving, and loving those around us in His name. Main Takeaways You’ll learn how hospitality can serve as a powerful form of evangelism. Discover how Augustine’s relationship with Ambrose illustrates the impact of gracious, Christlike living. Understand Paul’s call to walk wisely toward outsiders and speak with grace. Reflect on how daily interactions create opportunities to demonstrate the gospel. Be encouraged to model God’s welcoming heart by extending love, warmth, and attentiveness to others. Bible Verse References Colossians 4:5 – https://www.biblestudytools.com/colossians/4-5.html Colossians 4:6 – https://www.biblestudytools.com/colossians/4-6.html Acts 4:19–20 – https://www.biblestudytools.com/acts/passage/?q=acts+4:19-20 1 Peter 2:12 – https://www.biblestudytools.com/1-peter/2-12.html James 4:14 – https://www.biblestudytools.com/james/4-14.html Romans 5:8 – https://www.biblestudytools.com/romans/5-8.html Your Daily Prayer Lord of every moment, help me steward well the relationships and opportunities You place in my life. Teach me to walk in wisdom toward others, extending the same grace, warmth, and hospitality You have shown me. Soften my heart toward those who are difficult to love, and open my eyes to simple ways I can welcome, listen, and care for others. When kindness feels costly, remind me of the cross and the immeasurable love You displayed there. May my life reflect Your heart and lead others closer to You.In Jesus’ name, Amen. Want More? Subscribe to Your Daily Prayer for daily devotional encouragement. Leave a rating or review to help others find the podcast. Visit LifeAudio.com for more biblically grounded podcasts. Explore more devotionals and spiritual growth articles at Crosswalk.com and Christianity.com. Relevant Links & Resources Articles on hospitality, Christian living, and loving others well:Crosswalk.com – https://www.crosswalk.comChristianity.com – https://www.christianity.com Scripture resources for today’s passages:BibleStudyTools.com – https://www.biblestudytools.com/colossians/4-5.html Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.

This episode explores how company culture is shaped by the balance between craft and hospitality. We talk about what happens when standards exist without care, and when care exists without standards — and why both extremes create problems for teams and guests alike. Culture, in this sense, becomes the set of signals that tell people how to make the right call in real moments. At its core, the conversation is about clarity and support. When leaders clearly communicate what matters and back it up through consistent decisions, teams don't have to guess whether perfection or people come first. The goal isn't choosing one over the other, but building a culture where craft and hospitality work together to create experiences that feel both thoughtful and human.