Podcasts about Hospitality

Bobby Heugel is back for an in-depth conversation with Eric about the current state of the restaurant/bar scene in Houston. Bobby speaks with Eric about a plethora of topics including the current state of Thorough Fare Hospitality, whether there's oversaturation in the Houston food scene, why Michelin benefits the winners more than the city, the challenges with tariffs, why fresh build aspirations are decreasing, negotiating with landlords, the gen z customer/worker, and much more! Eric is taking a brief hiatus from the podcast but the show will be back with a new episode on July 8th with Justin Yu, followed by a new Ultimate Draft episode on July 15th. Make sure to subscribe to the podcast wherever you get your podcasts to get notified as soon new episodes release. (Although Eric reserves the right to return sooner... like I don't know... maybe if someone wins a James Beard Award when the winners are announced) For more info and tickets to CultureMap's Tasting Table event series click here. You can also read more about the event on CultureMap.com Follow Eric on Instagram/Threads @ericsandler. You can also reach Eric by emailing him at eric@culturemap.com. Check out some of his latest articles at Culturemap.com: National Food Magazine Champions Houston Nonprofit Head on New 'Power 100' List Houston's Pioneering South American Steakhouse Will Soon Shutter in River Oaks Burger Joint Duo's New Hawaiian Shaved Ice Spot Chills Out The Heights Renovated Galleria Development Will Add 'Greatest Neighborhood Restaurant'  Pizzeria Owner Opens New All-Day Poolside Bar and Restaurant at Heights Hotel

How can embracing the Japanese concept of omotenashi create better connections? Dr. Eric Brey, a Professor of Hospitality in the School of Management at the University of Wisconsin-Stout, joins Dan on the show today. Eric brings a wealth of experience from his time in the US Army to earning a PhD in hospitality administration and management. They discuss the significance of hospitality in various contexts, the launch of the nation's first Luxury Management Program at UW Stout, and how luxury isn't limited to opulence but extends to heartfelt interactions and detailed customer service. From the importance of thoughtful gift giving to cultural insights about hospitality, Eric shares the essence of genuine, anticipatory hospitality that enhances guest experiences across the spectrum, whether at a local tavern or a five-star property.Takeaways:Strive to deliver genuine hospitality, which involves anticipating guests' needs and providing meticulous attention to detail.Understand the varying expectations in different hospitality settings, from budget accommodations to luxury establishments.Recognize the value of understanding and integrating cultural nuances in hospitality. Consider participating in study-abroad programs or international internships to broaden your perspective.Engage with industry professionals and participate in hospitality summits and conferences. Extend your network by connecting with professors, industry leaders, and peers on platforms like LinkedIn.Always seek to learn from various sources, including other industries and educational programs, to continuously improve your hospitality skills.Cultivate meaningful relationships with guests, colleagues, and mentors. Emphasize the importance of personal interactions in an increasingly digital world.Quote of the Show:“ Omotenashi is at the heart of every interaction.” - Eric BreyLinks:LinkedIn: https://www.linkedin.com/in/professorbrey/ Website: https://www.uwstout.edu/Shout Outs:2:45 - New York University https://www.nyu.edu/ 2:46 - Pennsylvania State University https://www.psu.edu/ 2:51 - Cornell University https://www.cornell.edu/ 10:56 - Green Bay Packers https://www.packers.com/ 12:34 - Kwik Trip https://www.kwiktrip.com/ 14:13 - Courtyard https://courtyard.marriott.com/ 14:17 - Ritz-Carlton https://www.ritzcarlton.com/ 14:30 - Hampton Inn https://www.hilton.com/en/brands/hampton-by-hilton/ 19:08 - Four Seasons https://www.fourseasons.com/ 20:58 - Michigan State University https://msu.edu/ 20:59 - University of Central Florida https://www.ucf.edu/ 21:00 - University of Nevada-Las Vegas https://www.unlv.edu/ 22:08 - Scott Pierson https://www.linkedin.com/in/scott-pierson/ 23:15 - Giftology https://www.amazon.com/Giftology-Increase-Referrals-Strengthen-Retention/dp/1619614332 25:40 - Paul Bunyan https://en.wikipedia.org/wiki/Paul_Bunyan 33:24 - Dan Seymour https://www.linkedin.com/in/dan-seymour-549a4326/ 33:39 - HD Expo https://hdexpo.hospitalitydesign.com/ 40:14 - David Byrne https://en.wikipedia.org/wiki/David_Byrne 40:16 - American Utopia https://www.imdb.com/title/tt11874226/ 42: 57 - McDonald's https://www.mcdonalds.com/us/en-us.html 46:32 - Disney https://www.disney.com/ 

Send us a textIn this episode of Soul of Travel, Season 6: Women's Wisdom + Mindful Travel, presented by @journeywoman_original, Christine hosts a soulful conversation with Eliza Pesuit.Eliza Pesuit is the Founding CEO of Global Glimpse, a national nonprofit transforming travel into a force for education, impact, and global connection. Under her leadership, the organization has served over 10,000 high school students from diverse backgrounds, provided $20M in scholarships, and built a proven model that cultivates empathy, agency, and global perspective. Named a Top Woman in Travel & Hospitality (2024) and one of Causeartist's 30 Nonprofit Leaders Who Will Impact the World, Eliza is redefining what it means to prepare the next generation of globally minded, purpose-driven leaders. She is now expanding Global Glimpse's reach through Global Glimpse Journeys—a new line of custom travel programs for teams, leaders, and professional networks focused on connection, reflection, leadership, and impact.Christine and Eliza discuss:· The intersection of travel, education, and impact· Global Glimpse's important role for teens and young adults · Shifting access to the formative lessons of travel to create a more just and equitable society· Growth, momentum and trusting the process· Creating a vision for the ways that travel and education can help us to envision a different future for the tourism industryJoin Christine now for this soulful conversation with Eliza Pesuit. 

In this Hotel Moment Deep Dive webinar, Anisha Yadav, VP of Customer and Product Marketing at Revinate, joins Jennifer Hill, VP of Commercial Strategy at Kalibri Labs, to explore how hotels can navigate current market challenges while maximizing revenue. They examine the latest industry data trends, including the impact of federal policy changes on demand patterns, and share actionable strategies for leveraging guest data to drive direct bookings and optimize channel performance.

In this episode, Nah-Dja Tien shares his insights with our guest experience host, Danica Smith, on how hospitality professionals can sustain their passion, manage burnout, and build enduring, impactful careers.Also see:Curiosity as a Compass: How Nah-Dja Tien Built an Award-Winning Hospitality CareerFrom Launch to #1 on TripAdvisor: How We Designed Prague's Top-Rated Hotel - Nah-Dja TienEmpathy Is a Strategy: How Nah-Dja Tien Builds Hospitality Workplaces That Work A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode of GMH EU, Sarah Nan DuPre and Leo Walton cover Holidu's recent $46 million funding round and its acquisition of French vacation rental platform Cybevasion, signaling continued consolidation in the European STR market. They also discuss new Phocuswright research showing how mobile bookings are driving a major acceleration in the UK travel market. Lastly, the crew examines the latest legal trouble for Booking.com as a class action lawsuit unfolds, alleging violations of European antitrust laws. Tune in for this week's top stories reshaping hospitality in Europe. ---- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Good Morning Hospitality⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ is part of the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn page⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠order here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Retreats: Join us at one of our exclusive retreats—learn more and register your interest ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Episodes & More: Find all episodes and additional info at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠GoodMorningHospitality.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at ⁠⁠⁠goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

In this week's episode of Good Morning Hospitality Hotels Edition with Sarah Dandashy and Steve Turk, we unpack the surprising shift toward shoebox-sized luxury suites, Hyatt's fresh upscale brand launch, and Marriott International's push into the $100-a-night market. On the travel front, the crew covers U.S. airport tech upgrades, Southwest Airlines' big leap into global skies via Fiji Airways, and Apple's game-changing travel updates, including a digital passport and live translation tools. From design efficiency to tech-driven hospitality, this episode highlights the industry's evolving playbook for meeting modern traveler expectations. ---- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Good Morning Hospitality⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ is part of the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn page⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠order here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Retreats: Join us at one of our exclusive retreats—learn more and register your interest ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Episodes & More: Find all episodes and additional info at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠GoodMorningHospitality.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at ⁠⁠⁠⁠goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

As senior leaders shaping the future of Hyatt's wellness-focused brand Miraval, Sarah Klymson and Simon Marxer bring complementary expertise to the table: Klymson is a trained architect and global design strategist, while Marxer is a veteran spa and wellbeing innovator with roots at Canyon Ranch and Red Flower.Since Hyatt's acquisition of Miraval in 2017, the duo has worked together to evolve the brand while honoring its original mission to empower guests to cultivate balance, mindfulness, and purpose.Klymson's design leadership has been instrumental in translating Miraval's ethos into spaces that promote reflection, community, and comfort. Marxer, meanwhile, ensures that programming—from digital detoxing to equine therapy—remains immersive and emotionally resonant.Together, they're ushering Miraval into its next chapter, which includes the upcoming Red Sea resort, the brand's first international outpost. As they expand globally, Klymson and Marxer are committed to scaling not just a brand, but also an intention—one that prioritizes authenticity, self-discovery, and wellbeing in every guest interaction.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

What does it take to grow from managing one small rental to overseeing 40+ short-term properties in just seven years? In this episode, we sit down with Alex Steeg, a short-term rental entrepreneur who's built a thriving business across Boston's North Shore. His journey is nothing short of inspiring—from starting with a modest two-family property to managing a diverse and growing portfolio. Alex shares how his early career in residential advising unexpectedly prepared him for the world of property management. Alongside his wife Rachel, he began with traditional long-term rentals before discovering the game-changing potential of short-term stays—unlocking significantly higher cash flow and more flexibility. Today, Alex manages everything from cozy studios to expansive 22-acre estates, and he's in the middle of renovating a 10-unit inn in Ipswich. He dives into the strategies that helped him scale, the lessons learned along the way, and how intentional planning and adaptability have fueled his success. Whether you're just starting out or looking to grow your own STR business, this episode is packed with real-world insights and inspiration. Things we discussed in this episode: Alex Steeg's career transition from seminary and residential advising to short-term rental management The founding of Shoreway Management by Alex and his wife Rachel, growing to over 40 properties Their strategic approach to real estate investing, starting with a two-family property in 2018 The game-changing impact of short-term rentals on their cash flow and business growth Alex's recent purchase and renovation of the 10-unit Ipswich Inn, managing a complex commercial property renovation The importance of complementary skills in a spouse-run business, with Rachel handling operations and Alex focusing on client relations Their geographical focus on managing properties along Boston's North Shore, including towns like Marblehead, Salem, and Gloucester Being named a top-rated short-term rental management company by AirDNA The challenges and benefits of working together as a married couple in a business Their involvement with Smart Stay coaching and helping other aspiring real estate investors and short-term rental operators Get in touch with Alex: Facebook - ⁠⁠⁠⁠⁠https://www.facebook.com/alex.steeg86/ Instagram - ⁠⁠⁠⁠⁠https://www.instagram.com/alexsteeg/ Website - ⁠⁠⁠⁠⁠https://www.shorewaymgmt.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #EntrepreneurJourney #PropertyInvestment #BostonRealEstate #BusinessCouple #RentalManagement #SmartStayCoaching #RealEstateSuccess Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show ⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠ and on ⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠ YouTube⁠⁠⁠⁠⁠ Prideaway Stays ⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠ and on ⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ Straightforward Short-Term Rentals ⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠ and on ⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠ Attorney Rory Gill ⁠⁠⁠⁠⁠on LinkedIn⁠⁠⁠⁠⁠ Jason Muth on ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ Hospitality.FM SmartStay Show is part of⁠⁠⁠⁠⁠ Hospitality.FM⁠⁠⁠⁠⁠, a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!

How do you maintain a deep understanding of the evolving needs of hotel owners and operators?In this episode, we sit down with Jill Wilder, President of Aptech, for an honest, insightful, and inspiring conversation on leadership, longevity, and what it really takes to serve the hospitality industry at the highest level. With over 38 years at Aptech, Jill shares her journey from pencil-and-paper accounting to pioneering enterprise-level business intelligence solutions for hotels worldwide.We talk about:The value of staying small to serve bigWhy customer service still wins in hospitality techHow Aptech's acquisition by Jonas Hospitality is opening new doorsWhat hoteliers really want from their financial systemsWhy AI is a tool—not a replacement—and where the human touch still mattersJill's biggest lessons in leadershipWhether you're a hotelier, tech leader, or just someone who believes in putting people first, this conversation will give you a fresh perspective on what long-term success really looks like in this industry.Watch the FULL EPISODE on YouTube: https://youtu.be/pRapsxBAdygThis episode is sponsored by Jonas Hospitality: https://www.jonashospitality.com/Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Jill on LinkedIn: https://www.linkedin.com/in/jillewilder/Aptech: https://www.aptech-inc.com/Jonas Hospitality: https://www.jonashospitality.com/For full show notes head to: https://themodernhotelier.com/episode/163Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

Simple acts of hospitality can be life-changing and opportunities for God to work in your life and the lives of others. Join John as he shares personal memories about the nature and impact of hospitality.

On this episode, host Pete Moore reconnects with Jaja Jackson, a longtime friend and fellow Harvard Business School alum, for a deep dive into the intersection of real estate, hospitality, and health. Jaja shares his path from developing homes and communities, to joining Airbnb in its pivotal years, where he helped bridge the gap between multifamily housing and the (then) cutting-edge world of home sharing. Now a leader at Iconic Capital, Jackson discusses how his team has reimagined multifamily properties to boost net operating income and create vibrant, HALO-focused communities. (Health, Active Lifestyle, Outdoors.) Pete and Jaja explore how many lessons from hospitality and flexible living can--and probably should--carry over into the health club industry—emphasizing the importance of relationship-building, curated experiences, and bringing on top-tier talent. They discuss the role of loneliness in today's health crisis and offer actionable ideas for club operators, from employing inspiring staff to forming innovative partnerships with residential buildings. Jackson provides solid suggestions and practical takeaways from outside the industry that any club operator would do well to take seriously. Listen now for this fresh perspective on elevating the HALO sector. On increasing the yield in multifamily without major renovations, Jackson states, "All you're doing is changing the operator and in some cases investing in furnishings to extend the value and the operation of your amenities in common spaces . . . that translates into an unlevered yield increase of between 1 and 5 or 6%. And it's tremendous!" Key themes discussed Evolution of Airbnb and real estate partnerships. Creating flexible living asset classes for higher returns. Overcoming resistance and building trust in hospitality innovation. Strategies to enhance resident and member experiences. Importance of health, wellness, and community in living spaces. Leveraging talent (athletes, trainers) for cultural impact. Addressing loneliness and building genuine connections. A few key takeaways:  1. Transforming Multifamily Real Estate Through Flexible Living: Jaja shared his experience moving from "traditional" real estate development to pioneering “flexible living” while at Airbnb and now at Iconic Capital. By blending hospitality concepts with class A multifamily buildings, he helped create new asset value and returns, boosting net operating income by 15–40% without expensive renovations. 2. The Power of Trust and Experience in Merging Hospitality & Real Estate: Initially, the biggest hurdles were skepticism and trust issues from large apartment owners about the idea of short-term rentals. Jaja and his team addressed this by building software and policies ensuring resident safety and a trusted experience, paving the way for programs like Airbnb's Friendly Buildings. 3. Culture and Personalization Are Game Changers in Health and Fitness: Drawing parallels to the health club space, Jaja highlights that the sector is overdue for a hospitality-like approach—moving beyond transactional relationships to foster real community and deep personalization. He suggests health clubs can learn from hospitality by knowing members' needs, supporting their goals, and making every interaction memorable. 4. Building Community and Combating Loneliness: Both in multifamily living and health clubs, facilitating real connections is crucial. Jaja's approach includes encouraging residents to meet each other through fitness amenities and group activities, even integrating professional athletes as resident “ambassadors” to inspire and engage. He strongly believes in addressing not just physical health, but also combating loneliness and building social connections as a core part of wellness. 5. Talent and Ownership Mindset Are Critical: Whether in property management or fitness clubs, success hinges on having the right people—those who think like owners, have charisma, and are invested for the long term. Jaja and Pete both emphasize the importance of intentional hiring (“pay for talent”) and instilling commitment, suggesting businesses treat employee recruitment and culture-building as vital investments, not afterthoughts. The statements by Jaja are not investment advice and do not represent ICONIQ Capital or Airbnb. Resources:  Jaja Jackson: https://www.linkedin.com/in/jaja-jackson-36832a57  Iconiq Capital: https://www.iconiqcapital.com  Prospect Wizard: https://www.theprospectwizard.com  Promotion Vault: http://www.promotionvault.com HigherDose: http://www.higherdose.com

In this episode, Brian is joined by Sara Masterson,President of Olympia Hospitality. Blending the Art and Science of Hospitality, Olympia currently manages a blend of branded hotels as well as unique independent boutique hotels. With over 40 hotels and other related amenitiesOlympia has established itself as a leader for managing and developing distinctive hotels that leverages the disciplines of art and science. Tune in to hear who Sara Thanks for helping her along the way.

In this episode, Nah-Dja Tien tells our guest experience host Danica Smith about the power of empathy. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Hosted by The Restaurant Guy and The Finance Guy, Hospitality Hangout delivers hospitality stories, loud ideas, and insider strategies from top hospitality insiders driving change. In this episode, we're chopping it up with Kelly Roddy, CEO of WOWorks, the brand group behind better-for-you concepts like Saladworks, Frutta Bowls, and more.Kelly shares how WOWorks is leading the charge in restaurant transformation—from embracing AI and digital hospitality to mastering the great tech game and redefining success in hospitality through purpose-driven brands.Tune in for a fun hangout filled with bold insights, hospitality trends, and the secret sauce behind connecting players across fast casual and wellness-driven dining. If you're hungry for hospitable leadership, this one delivers. Episode Credits:Produced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: Three Cheers Creativewww.thehospitalityhangout.com

Rachel Cope is the Founder and CEO of 84 Hospitality based in Oklahoma City, OK. 84 Hospitality consists of 4 concepts in 10+ locations in and around OKC. The brand started with Empire Pizza and the newest restaurant is Elizabetta, a fine-dining restaurant in OKC. They also operate Empire Slice, Burger Punk, and Goro Ramen. Rachel was previously on the show for episode 778 in 2021. Join the Restaurant Unstoppable Network TODAY! Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve Today's sponsors: Marqii - Marqii helps restaurants manage online listings, menus, and reviews from one platform. It saves time, improves SEO, ensures menu accuracy across channels, and boosts customer trust. With automated updates and reputation management, Marqii streamlines digital presence and enhances discoverability. All listeners get 15% off the sticker price of any Marqii package - that's more than a month free! Only when you use our links: http://www.restaurantunstoppable.com/Marqii  Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn't have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how.  Visit www.franchiselawsolutions.com. Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.  Let's make 2025 the year your restaurant thrives. Today's guest recommends:  SevenRooms KIC Hospitality Guest contact info:  Website: https://www.84hospitality.com Instagram: @theotherrcope Thanks for listening! Rate the podcast, subscribe, and share!  We are on Youtube: @RestaurantUnstoppable

This episode is a masterclass in turning pain into purpose.Diana and Josh, two married architects, were forced to reimagine their future after losing both their fathers in 2021.What began as a journey to escape the W-2 grind became Terra Palm Springs, the city's first true wellness boutique hotel.They reveal how they: • Pivoted from flips and BRRRRs into commercial real estate • Used their design and construction edge to underwrite with vision • Created immersive guest experiences that transcend hospitality • Built three synergistic businesses to scale with intention • Took bold action while honoring their deepest personal “why”This story will move you, inspire you, and give you a real blueprint for building a brand, and a life that matters.What You'll Learn: • How to spot your unfair advantage (and actually use it) • The key to underwriting without inflating projections • What makes a boutique hotel truly stand out • How to transition from short-term rentals to hotel ownership • Why generosity is the secret weapon in hospitality00:00 - Action drives clarity 00:35 - Process-proven growth 01:36 - Power couple feature 02:20 - Life-changing loss 05:55 - Strategic shift to scale 07:26 - Expert system builders 09:50 - Value-add obsession 10:56 - Underwrite with confidence 14:30 - Unapologetic branding 16:42 - First-of-its-kind wellness hotel 21:00 - Team-powered execution 25:40 - The real estate awakening 28:00 - Finding purpose through pain 31:30 - Create your unfair advantage 36:00 - Future-built freedom 43:00 - Hospitality secret: give generously Guest Bio:Diana and Josh Dobken have 15+ years of experience in the architecture and construction industries. They strategically invest in value-add opportunities where they can use their design expertise to maximize their return on investment. Additionally, Diana and Josh co-host 35+ MTRs and STRs across multiple states for other real estate investors, bringing their hospitality standards and design sensibility to each property we manage.Beyond property investment, Diana and Josh also manage comprehensive operations teams for hotels, with them overseeing director of operations roles and guest experience management. This hands-on operational experience gives them invaluable insights into how design decisions impact day-to-day functionality and guest satisfaction.Their most current project involves the Architectural and Interior design of Terra Palm Springs, the first wellness Boutique Hotel in Palm Springs featured in Vogue, Forbes, Hotels Above Par, and selected as part of Travel and Leisure It List of 2025' 100 Best New Hotels in the World.Guest Link:http://www.instagram.com/d.i.fiGet FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com

An interview with Jean Ryoo and Jane Margolis about Power On! A diverse group of teenage friends learn how computing can be personally and politically empowering and why all students need access to computer science education. This lively graphic novel follows a diverse group of teenage friends as they discover that computing can be fun, creative, and empowering. Taylor, Christine, Antonio, and Jon seem like typical young teens—they communicate via endless texting, they share jokes, they worry about starting high school, and they have each other's backs. But when a racially-biased artificial intelligence system causes harm in their neighborhood, they suddenly realize that tech isn't as neutral as they thought it was. But can an algorithm be racist? And what is an algorithm, anyway?In school, they decide to explore computing classes, with mixed results. One class is only about typing. The class that Christine wants to join is full, and the school counselor suggests that she take a class in “Tourism and Hospitality” instead. (Really??) But Antonio's class seems legit, Christine finds an after-school program, and they decide to teach the others what they learn. By summer vacation, all four have discovered that computing is both personally and politically empowering.Interspersed through the narrative are text boxes with computer science explainers and inspirational profiles of people of color and women in the field (including Katherine Johnson of Hidden Figures fame). Power On! is an essential read for young adults, general readers, educators, and anyone interested in the power of computing, how computing can do good or cause harm, and why addressing underrepresentation in computing needs to be a top priority. Listen to the interview on the New Books Network Spanish here Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

In this episode, Nah-Dja Tien tells his story to our guest experience correspondent, Danica Smith. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Send us a textRalph Lewis, CEO and third-generation owner of Okeechobee Steakhouse, joins Zack Oates to share the secrets behind one of Florida's most iconic dining institutions. From 75 years of legacy service to 350,000 free birthday steaks, Ralph dives into how family values and consistent hospitality drive lasting guest loyalty.Zack and Ralph discuss:What it means to deliver true hospitality, not just serviceHow Ralph's team creates “wow” moments with steak and dessert traysWhy every team member should feel seen, not just staffedThe impact of birthday traditions on guest memory and retentionHow to train front-of-house staff as experience specialistsWhy culture and consistency beat trendy techThanks, Ralph!Links:https://www.linkedin.com/in/ralph-lewis-980a74358/https://www.linkedin.com/company/okeechobee-steakhouse/ https://www.instagram.com/okeechobeesteakhouse/ https://www.okeesteakhouse.com/

Michael Goldin, Brandreth Canaley, and Wil Slickers break down two stories this week: Airbnb's new “Services” feature is drawing criticism for cutting hosts out of added revenue opportunities, raising questions about fairness and platform priorities. Meanwhile, OTAs like Booking.com, Expedia Group, and Airbnb have ramped up marketing spend to record highs—over $17.8B in 2024 alone. We unpack what this means for hosts, margins, and the growing pressure of platform-driven distribution. ---- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Good Morning Hospitality⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ is part of the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn page⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠order here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Retreats: Join us at one of our exclusive retreats—learn more and register your interest ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Episodes & More: Find all episodes and additional info at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠GoodMorningHospitality.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at ⁠⁠goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode is a masterclass in turning pain into purpose.Diana and Josh, two married architects, were forced to reimagine their future after losing both their fathers in 2021.What began as a journey to escape the W-2 grind became Terra Palm Springs, the city's first true wellness boutique hotel.They reveal how they: • Pivoted from flips and BRRRRs into commercial real estate • Used their design and construction edge to underwrite with vision • Created immersive guest experiences that transcend hospitality • Built three synergistic businesses to scale with intention • Took bold action while honoring their deepest personal “why”This story will move you, inspire you, and give you a real blueprint for building a brand, and a life that matters.What You'll Learn: • How to spot your unfair advantage (and actually use it) • The key to underwriting without inflating projections • What makes a boutique hotel truly stand out • How to transition from short-term rentals to hotel ownership • Why generosity is the secret weapon in hospitality00:00 - Action drives clarity 00:35 - Process-proven growth 01:36 - Power couple feature 02:20 - Life-changing loss 05:55 - Strategic shift to scale 07:26 - Expert system builders 09:50 - Value-add obsession 10:56 - Underwrite with confidence 14:30 - Unapologetic branding 16:42 - First-of-its-kind wellness hotel 21:00 - Team-powered execution 25:40 - The real estate awakening 28:00 - Finding purpose through pain 31:30 - Create your unfair advantage 36:00 - Future-built freedom 43:00 - Hospitality secret: give generously Guest Bio:Diana and Josh Dobken have 15+ years of experience in the architecture and construction industries. They strategically invest in value-add opportunities where they can use their design expertise to maximize their return on investment. Additionally, Diana and Josh co-host 35+ MTRs and STRs across multiple states for other real estate investors, bringing their hospitality standards and design sensibility to each property we manage.Beyond property investment, Diana and Josh also manage comprehensive operations teams for hotels, with them overseeing director of operations roles and guest experience management. This hands-on operational experience gives them invaluable insights into how design decisions impact day-to-day functionality and guest satisfaction.Their most current project involves the Architectural and Interior design of Terra Palm Springs, the first wellness Boutique Hotel in Palm Springs featured in Vogue, Forbes, Hotels Above Par, and selected as part of Travel and Leisure It List of 2025' 100 Best New Hotels in the World.Guest Link:http://www.instagram.com/d.i.fiGet FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com

Boundary-breaking Hospitality, with Rev. Dr. Steven Koski. Series: Holy Troublemakers A Spacious Christianity, First Presbyterian Church of Bend, Oregon. Scripture: Luke 15.1-2; 4-7.Feeling unsure about faith, church, or where you belong? This Sunday, we're exploring a powerful message of radical love and acceptance. Whether you're searching, doubting, or just curious, there's a place for you. Join us online or in-person – no judgment, just grace.Join us each Sunday, 10AM at bendfp.org, or 11AM KTVZ-CW Channel 612/12 in Bend.  Subscribe/Follow, and click the bell for alerts.At First Presbyterian, you will meet people at many different places theologically and spiritually. And we love it that way. We want to be a place where our diversity brings us together and where conversation takes us all deeper in our understanding of God.We call this kind of faith “Spacious Christianity.” We don't ask anyone to sign creeds or statements of belief. The life of faith is about a way of being in the world and a faith that shows itself in love.Thank you for your support of the mission of the First Presbyterian Church of Bend. Visit https://bendfp.org/giving/ for more information.Keywords:Rachel Held Evans, holy troublemakers, evolving faith, LGBTQ+ inclusion, church vision, spiritual refugees, grace table, repentance, unconditional love, marginalization, civil rights, theological diversity, open doors, long tables, radical love., presbyterian, church, online worship, bend, oregonFeaturing:Rev. Dr. Steven Koski, Rev. Sharon Edwards, Becca Ellis, Brave of Heart, GuestsSupport the show

In this episode, Jan Garde, founder and chairman of THE EMBASSIES, discusses with our innovation correspondent Matthias Huettebraeuker the opportunity to apply hospitality concepts beyond hotels - and much, much more. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Charlotte's hospitality and retail scene is changing rapidly, but what's really driving the evolution? Industry experts agree that Charlotte's hospitality market is thriving but becoming more competitive, with new players entering the scene and raising consumer expectations. Neighborhoods like South End have been pivotal in putting Charlotte on the map. However, the suburban retail market is now gaining momentum — like in SouthPark, Ballantyne and Huntersville. A new report, called the Charlotte Hospitality and Retail Guide 2025, lays out the key trends shaping the city's retail landscape. In this episode, Ledger editor Tony Mecia is joined by three contributors to the report: Daniel Gibson of NiceDay, a marketing agency that specializes in retail, hospitality and real estate; Adam Williams of Rebel Rebel, an urban retail advisory firm that provides full-service brokerage and consulting services; and Bryan Southwick of Southwick Architecture + Interiors, a hospitality-focused architecture and interior design firmThey break down the city's shifting development patterns and the rise of smaller-format retail, new expectations from consumers and how developers and restaurateurs can adapt to stand out in a competitive market.This podcast episode is brought to you by Coca-Cola Consolidated, Charlotte's local bottler and the largest Coca-Cola bottler in the US. Coke Consolidated recently invested $15 million into its Monroe facility, which included a new technical training academy, the first of its kind within the Coca-Cola System. Learn more at www.CokeConsolidated.com/media.This episode of The Charlotte Ledger Podcast was produced by Lindsey Banks.For more information on The Charlotte Ledger, visit TheCharlotteLedger.com. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit charlotteledger.substack.com/subscribe

Hospitality is shifting—and Joseph Bojanowski, President of PM Hotel Group, joined hashtag#NoVacancyNews during the NYU IHIF to gauge what's really happening in the hashtag#hotelindustry right now. ✔️ Tired of mixed signals from headlines? This episode brings clarity on: *Why focusing on actual trends over trending topics is essential for strategic planning *What PM Hotel Group is seeing with real-time travel demand and consumer behavior *How seasonality shifts and timing affected hotel comp sets in 2025 *Strong ADR growth trends despite softening fundamentals *Firsthand insights from the opening of Evo Tahoe City—where experience-driven travel is thriving *Why the hospitality economy might be untethered from the broader U.S. economy What it all means for investors, operators, and leaders looking to make their next big move

James McBride is not just a hotelier — he's a visionary storyteller, a daring innovator, and a relentless champion of authentic luxury experiences. What started as his bold vision to redefine hospitality on a remote Indonesian island has become an award-winning global phenomenon, with Nihi Resorts capturing the imagination of travelers worldwide. As the co-founder of Nihi alongside legendary serial entrepreneur Chris Burch (co-founder of Tory Burch), James is at the heart of this extraordinary journey. In this episode, we dive into: James's fascinating journey from foundational roles at Ritz-Carlton and Rosewood Hotels to pioneering transformative luxury experiences at Nihi Resorts. The daring moment he famously published his personal phone number in major newspapers—and how authentic human connection remains central to his hospitality ethos. The incredible origin story behind Nihi Sumba, and how James transformed an untouched Indonesian island into one of the world's most celebrated travel destinations. Why authenticity and storytelling are indispensable for creating memorable guest experiences. Strategies for maintaining genuine human connections in luxury hospitality amid an increasingly digital world. We also unpack James's perspectives on: What independent hotels can learn about curating truly unique and impactful guest experiences. Why meaningful hospitality extends beyond aesthetics, amenities, and luxury trappings. How calculated risks and creativity can lead to global recognition and lasting success. The critical importance of sustainable, authentic luxury in today's evolving travel landscape. This episode is for hoteliers crafting authentic luxury, bold brand builders pushing creative boundaries, and travelers seeking experiences that resonate deeply and endure long after their journey home. Connect with James on LinkedIn Discover Nihi Sumba   Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world's top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we'd love for you to apply to join our Alliance at journey.com/alliance. 

Our next guest is the Beverage Director at Esmé. He's inquisitive, playful, and balanced. We reflect on his journey through hospitality from the earlier days at Burger King and Starbucks to earning his stripes at the now closed Claudia and eventually Esmé. In addition to directing the wine, cocktail, and nonalcoholic programs, he hosts a show called Balanced Hospitality and has managed to curate live recordings and host happy hours through it. Please enjoy my conversation with Stevan Miller.https://www.instagram.com/stevanmatthewmiller/https://www.instagram.com/balancedhospitality/

The executive director of Hospitality Hub and one of the Memphis City Council members who sought to find a second site for the shelter and program for those in homelessness talked on “Behind The Headlines” about future goals and the road to the North Memphis campus that broke ground last week.

Despite a slowing growth picture, the latest jobs report wasn't as bad as feared, and the market is shrugging off recent volatility. Lisa Flicker notes that companies are de-risking by hiring experienced talent and holding onto existing employees, particularly in sectors like healthcare and hospitality. With labor market turnover at historic lows, Flicker sees a "no hire, no fire" environment in certain industries, but believes it's more sector-dependent.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about

In this episode, Josiah Mackenzie shares ideas from his panel discussion at the 2025 NYU International Hotel Investment Forum. Also see:Think Like An Owner, Act Like A GM - Josiah MackenzieMy AI Research Results: 87% of Hospitality Pros Already Use AI (Here's How) - Josiah MackenzieLess Ringing, More Hospitality: AI-Powered PBX To Give Our Teams More Time for Guests - Steven Marais, Noble House Hotels & ResortsWhy Real-Time Operations Will Define Success in Hospitality - Josiah Mackenzie & Wil SlickersHow AI Helps Me Run More Profitable Hotels - Sean Murphy, The BowerBeyond Efficiency: How AI Can Help Hospitality Thrive in 2025 - Lou Zameryka A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Josiah Mackenzie shares a lesson from his experience at the Magnolia Hotel Denver.Also see:The Innkeeper Mindset - Tom Luersen, CoralTree HospitalityBalancing Fun with Attention to Detail: What I Learned from Steve Bartolin at The Broadmoor - Tom Luersen, CoralTree Hospitality A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In today's episode we're returning to our series of interviews and discussions recorded live at the Amsterdam Coffee Festival earlier this year.In this session, we take a look back at the past decade of phenomenal espresso machine innovation to find out how technology and culture has redefined the café experience.We're joined by an expert panel: Andrea Zamprogno, Sanremo Johan Van De Bunt, Hillewaert, Anton Mathes, Ligre and Henk Langkemper of Espresso Service West, La Marzocco's distributor in the Netherlands.Credits music: "Sad Old Baby Dolls" by The Misty in association with The Coffee Music Project and SEB Collective. Tune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Join us, as we explore the intriguing dynamics of envy and its unexpected role in motivating human progress. Drawing insights from the Midrash, we uncover how envy, often seen as a negative emotion, can inspire significant personal growth, such as marrying, building homes, and establishing a family. Discover how channeling envy towards positive ends can transform it into a force for good, as demonstrated by Abraham, who was inspired by the kindness of Noah's family and established a home dedicated to hospitality and support. By learning to harness envy for noble causes, we can enrich our own lives and contribute positively to our communities.In our exploration, we also highlight the critical role of gratitude in combating the potentially destructive nature of envy. Reflecting on our morning prayers and daily blessings, we emphasize the importance of appreciating the gifts we already possess. Encouraging listeners to focus inwardly and cultivate spiritual growth, we underscore the value of recognizing and celebrating positive traits in others. By fostering gratitude and aspiring towards spiritual development, we can pursue a fulfilling life that brings us closer to our true purpose and strengthens our connection to the divine. Listen in and discover how embracing gratitude can transform our perspective and enhance our spiritual journey._____________This series on Orchos Tzadikim/Ways of the Righteous is produced in partnership with Hachzek.Join the revolution of daily Mussar study at hachzek.com.We are using the Treasure of Life edition of the Orchos Tzadikkim (Published by Feldheim)Recorded from a live audience presentation in the TORCH Centre - Levin Family Studios (B) in Houston, Texas on February 3, 2025.Released as Podcast on June 6, 2025_____________DONATE to TORCH: Please consider supporting the podcasts by making a donation to help fund our Jewish outreach and educational efforts at https://www.torchweb.org/support.php. Thank you!_____________SUBSCRIBE and LISTEN to other podcasts by Rabbi Aryeh Wolbe:NEW!! Prayer Podcast: https://prayerpodcast.transistor.fm/episodesJewish Inspiration Podcast: https://inspiration.transistor.fm/episodesParsha Review Podcast: https://parsha.transistor.fm/episodesLiving Jewishly Podcast: https://jewishly.transistor.fm/episodesThinking Talmudist Podcast: https://talmud.transistor.fm/episodesUnboxing Judaism Podcast: https://unboxing.transistor.fm/episodesRabbi Aryeh Wolbe Podcast Collection: https://collection.transistor.fm/episodesFor a full listing of podcasts available by TORCH at https://www.TORCHpodcasts.com_____________EMAIL your questions, comments, and feedback: awolbe@torchweb.orgPlease visit www.torchweb.org to see a full listing of our outreach and educational resources available in the Greater Houston area!_____________#Contentment, #Envy, #Jealousy, #Growth, #Kindness, #Hospitality, #Gratitude, #Fulfillment, #Purpose, #Zealots, #TorahStudy ★ Support this podcast ★

Jodi Berg, PhD recently retired as the fourth-generation President and CEO of Vitamix, having joined the family business in 1997 with the directive to lead the company's overseas expansion, later serving as director of international, household and commercial divisions, and then ultimately as Executive Vice President in 2007, President in 2009, and CEO in 2011.Under her leadership, Jodi built on the 100+ year history and legacy of her family's business, — founded in 1921 and headquartered in Olmsted Township in the greater Cleveland area — to grow the iconic and beloved brand to what it is today, with expanded distribution to over 130 countries and over 400% organic growth during her tenure.As many are familiar with — Vitamix manufactures high-performance blending equipment for home and commercial use, with millions of consumers around the world who use Vitamix products to help achieve their personal health and culinary goals. The company's commercial customer list reads like a “Who's Who” of major restaurant chains, and gourmet chefs regard their Vitamix machines in the same light and improtance as they regards their knives.The company has an incredible history of innovation and invention and developed the first true commercial blender in the early 1990s, which ignited the smoothie movement, and has been named the Best-in-Class Overall beverage blender for decades by readers of Foodservice Equipment & Supplies magazine.As you'll hear in our conversation, Jodi developed a highly intentional approach to leadership — centered on purpose and employee engagement — which she formalized, researched and earned a PhD in management from Case Western Reserve University's Weatherhead School of Management and ultimatley leveraged to transform the organizational structure of Vitamix and its corporate vision, mission and culture.This was such a fun and unforgettable conversation — we actually got into such depth and breadth here that I'm breaking the episode into two parts that will cover Vitamix and Leadership across growing up in the family business and the familial lessons passed on, the evolution of Vitamix over the generations and the corresponding ingredients required order to thrive for over a century, balancing family legacy with innovation, lessons learned in hospitality and working at The Ritz Carlton, many personal stories and historical anecdotes about Vitamix that shaped her understanding of purpose and how it drives engagement and fulfillment in both personal and professional contexts, synthesizing her earned leadership wisdom into her upcoming book, why Vitamix is headquartered in Cleveland, helping people find their superpowers and a whole lot more… Jodi is an incredibly thoughtful teacher and operator and this really felt like a master class in all things business, leadership, and purpose. 00:00:00 - Introduction and Background  00:04:56 - Journey to Vitamix: A Family Legacy  00:19:23 - The Ritz-Carlton Experience and Lessons Learned  00:24:57 - Returning to Vitamix: Merging Passions and Purpose  00:25:27 - Family Legacy and Personal Growth  00:30:05 - The Evolution of Vitamix  00:36:43 - Balancing Legacy with Strategic Growth  00:42:53 - Changing Perspectives on Food and Health  00:51:00 - Creating a Community Around Food  00:58:02 - The Impact of Authentic Marketing-----LINKS:https://www.linkedin.com/in/jodilberg/https://www.vitamix.com/us/en_us/Original Vitamix Infomercial: https://www.youtube.com/watch?v=Rm5IzzGPzQA-----SPONSOR:Roundstone InsuranceRoundstone Insurance is proud to sponsor Lay of The Land. Founder and CEO, Michael Schroeder, has committed full-year support for the podcast, recognizing its alignment with the company's passion for entrepreneurship, innovation, and community leadership.Headquartered in Rocky River, Ohio, Roundstone was founded in 2005 with a vision to deliver better healthcare outcomes at a more affordable cost. To bring that vision to life, the company pioneered the group medical captive model — a self-funded health insurance solution that provides small and mid-sized businesses with greater control and significant savings.Over the past two decades, Roundstone has grown rapidly, creating nearly 200 jobs in Northeast Ohio. The company works closely with employers and benefits advisors to navigate the complexities of commercial health insurance and build custom plans that prioritize employee well-being over shareholder returns. By focusing on aligned incentives and better health outcomes, Roundstone is helping businesses save thousands in Per Employee Per Year healthcare costs.Roundstone Insurance — Built for entrepreneurs. Backed by innovation. Committed to Cleveland.-----Stay up to date by signing up for Lay of The Land's weekly newsletter — sign up here.Past guests include Justin Bibb (Mayor of Cleveland), Pat Conway (Great Lakes Brewing), Steve Potash (OverDrive), Umberto P. Fedeli (The Fedeli Group), Lila Mills (Signal Cleveland), Stewart Kohl (The Riverside Company), Mitch Kroll (Findaway — Acquired by Spotify), and over 200 other Cleveland Entrepreneurs.Connect with Jeffrey Stern on LinkedIn — https://www.linkedin.com/in/jeffreypstern/Follow Lay of The Land on X @podlayofthelandhttps://www.jeffreys.page/

In this episode, we sit down with Summer Shoemaker, General Manager of the stunning San Diego Mission Bay Resort, to talk all things independent hotels.Summer shares how growing up across California, Colorado, and Hawaii sparked her love for travel and hospitality. She opens up about what makes independent properties so powerful, the creative freedom they offer, and how tools like Curator Hotel & Resort Collection give GMs the backup they need to thrive in a competitive market.From slashing wine costs by 50% to saving over $200,000 on AV, Summer walks us through the real-world wins that prove independents can compete with the big brands, and win. If you're a hotelier who wants to stay independent and profitable, this is the episode for you.Watch the FULL EPISODE on YouTube: https://youtu.be/q9EZscjVCDc This episode is sponsored by Curator: https://www.curatorhotelsandresorts.com/Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Summer on LinkedIn: https://www.linkedin.com/in/summer-shoemaker-53a1535/San Diego Mission Bay Resort: https://www.missionbayresort.com/For full show notes head to: https://themodernhotelier.com/episode/162Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

In this episode of the STR Data Lab, Jamie Lane sits down with Jodi Odlin, founder of Hospitable Hosts, a book series celebrating stories from the short-term rental industry. Jodi recently won the Rentalpreneur Award at the Shorty's and shares her journey from a hospitality background to becoming a successful short-term rental host. Hospitable Hosts is a trilogy featuring 40 authors in each book. These books aim to inspire and provide tips for new and experienced hosts by sharing their personal stories.  During the conversation, Jodi emphasizes the importance of hospitality in the short-term rental business, contrasting it with property investment-driven approaches. She also discusses how she leverages AI to manage her 15 properties from Australia and maintain a personalized touch for her guests. Jodi offers practical tips like partnering with local businesses to enhance guest experiences and maintaining high levels of communication and cleanliness. Jamie and Jodi also touch on upcoming projects, such as the Hospitable Host Sisterhood and Couples Books, and a hospitality accreditation program. They agree on the need for industry standards to improve advocacy and professional recognition.  Jodi concludes with a story illustrating that despite best efforts, not all guests can be pleased, underscoring the unpredictable nature of the business. The episode highlights the significance of community, hospitality, and adaptability in achieving success in the short-term rental industry. You don't want to miss this episode! ~~~~ Signup for AirDNA for FREE

Join us, as we explore the intriguing dynamics of envy and its unexpected role in motivating human progress. Drawing insights from the Midrash, we uncover how envy, often seen as a negative emotion, can inspire significant personal growth, such as marrying, building homes, and establishing a family. Discover how channeling envy towards positive ends can transform it into a force for good, as demonstrated by Abraham, who was inspired by the kindness of Noah's family and established a home dedicated to hospitality and support. By learning to harness envy for noble causes, we can enrich our own lives and contribute positively to our communities.In our exploration, we also highlight the critical role of gratitude in combating the potentially destructive nature of envy. Reflecting on our morning prayers and daily blessings, we emphasize the importance of appreciating the gifts we already possess. Encouraging listeners to focus inwardly and cultivate spiritual growth, we underscore the value of recognizing and celebrating positive traits in others. By fostering gratitude and aspiring towards spiritual development, we can pursue a fulfilling life that brings us closer to our true purpose and strengthens our connection to the divine. Listen in and discover how embracing gratitude can transform our perspective and enhance our spiritual journey._____________This series on Orchos Tzadikim/Ways of the Righteous is produced in partnership with Hachzek.Join the revolution of daily Mussar study at hachzek.com.We are using the Treasure of Life edition of the Orchos Tzadikkim (Published by Feldheim)Recorded from a live audience presentation in the TORCH Centre - Levin Family Studios (B) in Houston, Texas on February 3, 2025.Released as Podcast on June 6, 2025_____________DONATE to TORCH: Please consider supporting the podcasts by making a donation to help fund our Jewish outreach and educational efforts at https://www.torchweb.org/support.php. Thank you!_____________SUBSCRIBE and LISTEN to other podcasts by Rabbi Aryeh Wolbe:NEW!! Prayer Podcast: https://prayerpodcast.transistor.fm/episodesJewish Inspiration Podcast: https://inspiration.transistor.fm/episodesParsha Review Podcast: https://parsha.transistor.fm/episodesLiving Jewishly Podcast: https://jewishly.transistor.fm/episodesThinking Talmudist Podcast: https://talmud.transistor.fm/episodesUnboxing Judaism Podcast: https://unboxing.transistor.fm/episodesRabbi Aryeh Wolbe Podcast Collection: https://collection.transistor.fm/episodesFor a full listing of podcasts available by TORCH at https://www.TORCHpodcasts.com_____________EMAIL your questions, comments, and feedback: awolbe@torchweb.orgPlease visit www.torchweb.org to see a full listing of our outreach and educational resources available in the Greater Houston area!_____________#Contentment, #Envy, #Jealousy, #Growth, #Kindness, #Hospitality, #Gratitude, #Fulfillment, #Purpose, #Zealots, #TorahStudy ★ Support this podcast ★

Summary In this episode of the Customer Service Revolution Podcast, John DiJulius and Denise Thompson discuss the importance of transforming negative experiences into positive ones in customer service. They explore the concept of the Customer Bill of Rights, emphasizing the significance of consistency in service delivery. The conversation delves into the 'nevers and always' framework, which helps businesses establish clear expectations for customer interactions. John shares practical examples and insights on how to implement these principles effectively to enhance customer satisfaction and loyalty. In this conversation, John DiJulius III and Denise Thompson discuss the critical aspects of customer service, emphasizing the importance of consistency, transparency, and professionalism in interactions. They explore how to effectively roll out service standards, maintain awareness among employees, and create a positive work environment. The discussion also touches on the significance of living an extraordinary life and how personal habits impact professional responsibilities. Takeaways Turning a negative into a positive is crucial for customer experience. Inconsistency is the enemy of great customer service. The Customer Bill of Rights outlines what businesses should never or always do. Nevers and always help reduce employee and location roulette. Customer experiences should not depend on which employee a customer interacts with. Oversharing can negatively impact customer perceptions. Employees must remember they are always 'on stage' when interacting with customers. Clear communication is essential to avoid misunderstandings in service expectations. Businesses should focus on what they can do for customers, not what they can't. Creating a positive customer experience requires a commitment to service excellence. Consistency in customer interactions is crucial for service excellence. Transparency in communication fosters trust with customers. Establishing clear professional standards helps employees understand expectations. Mastering the basics of customer service can significantly improve experiences. Rolling out service standards requires context and engagement from employees. Maintaining awareness of service standards is essential for long-term success. Creating a fun work environment encourages adherence to service standards. Living an extraordinary life impacts not only personal well-being but also professional responsibilities. Habits play a significant role in shaping our actions and outcomes. Engaging employees in the training process enhances retention of service standards. Chapters 00:00Introduction and Personal Updates 02:06Turning Negatives into Positives in Customer Experience 10:07Understanding the Customer Bill of Rights 17:47Implementing Nevers and Always in Customer Service 25:33The Importance of Consistency in Customer Interaction 28:10Transparency and Communication in Service 29:05Establishing Professional Standards 30:36The Power of Basics in Customer Service 32:21Rolling Out Service Standards Effectively 35:51Maintaining Awareness of Service Standards 39:50Creating a Fun and Engaging Work Environment 42:49Living an Extraordinary Life and Its Impact   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/

S6, EP 189This week we share the Chaos table with Monica Garcia, a long-time friend of Gaby's and also Founder of a non-profit called The Love Yourself Foundation.  Monica created this foundation for many reasons that she shares with us but ultimately its creation is aimed at connecting self-love of an individual to the healing Community and the Environmental healing of the planet.  This foundation began through reaching out to individuals online & then branched out to in person events through Art & Music, meditation, open mic nights,  and for those working in the hospitality world in Las Vegas area.  Now the foundations reach has grown & expanding to create I AM Love which is the next chapter for this non-profits future outreach program.  We find out why this soon to be launched Telehealth based service is personally connected to Monica and how it was inspired by someone very close to her. Of course we chat about music and healing, taking care of yourself, Hertz & vibrations, sound bowl healing, yoga, mental health, self-love, finding Gratitude, leaning on Community, tips to give yourself some self-love, Reiki, tips on what to do for a friend who may be struggling and so much more...we unpack it all!  Then our round table question!  Join us, sit down, relax, and tune into this conversation with us at the Chaos table!  More about Monica Garcia - Mónica García founded a non-profit called the Love Yourself Foundation in 2018. The mission of this organization is aimed at connecting self-love of an individual to the healing of the community, and the environmental healing of the planet. Mónica received her undergraduate education from the University of Nevada, Las Vegas, in Sociology and Environmental Studies, and has her ICF Accredited Holistic Career and Life Coaching certification from the Institute for Career Coaching. Mónica is also a Reiki Master Practitioner and will be receiving her 200hr Yoga Teacher Training certificate in the summer of 2025. Links - https://www.thelyfoundation.org/Hi thx for listening in on the Creative Chaos conversation! Text us your thoughts on pieces of this conversation that inspired you or was relatable in your creative journey! Support the showThis is a shareable podcast, with a group of creatives, documenting their creative voice over & on-camera journeys to inspire all of us as we navigate our own paths! This pod may bring some amazing moments of inspiration, ah-ha break throughs or a feeling you're not the only one...but it is for entertainment and not educational purposes! Enjoy and thank you for listening to our Creative Chaos! *Have a creative story or journey to share, we'd love to hear it - email us at chaoskeepers411@gmail.com or jozlynrocki@gmail.com Follow all the Chaos - Website - https://www.keepingupwithchaos.net/ FB - https://www.facebook.com/keepingupwithchaospodcastIG - https://www.instagram.com/keeping_up_with_chaos/

In this episode, Josiah Mackenzie shares ideas from his panel discussion at the 2025 NYU International Hotel Investment Forum. Also see:The Money Behind the Magic: A Different Take on Hospitality - Josiah MackenzieThink Like An Owner, Act Like A GM - Josiah MackenzieHospitality Is The Place To Be Now, And For The Future (My Thoughts from NYU IHIF) - Josiah Mackenzie A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, the guest is Greg from Saira Hospitality, an organization dedicated to transforming the hospitality industry by helping local communities find meaningful employment. Greg discusses the origins of Saira Hospitality, which was founded by Harsha L'Acqua with a revolutionary idea to hire local talent for luxury resorts, avoiding the conventional practice of flying in staff or poaching from nearby operators. The conversation delves into Saira Hospitality's pop-up hospitality school model that partners with hotels to train local community members, focusing on life skills and operational training. Greg shares his journey of joining the organization and his role in expanding its impact, particularly in London. He emphasizes the importance of personal interaction in recruitment and how Saira Hospitality screens candidates meticulously to ensure they are a good fit for the operators they partner with. The episode also touches on the benefits for operators, including lower turnover rates and a more engaged, diverse workforce. Greg offers advice for leaders looking to make a positive impact in their communities and shares personal insights into balancing a demanding career with family life.Connect with Ben:https://www.sairahospitality.com/https://www.linkedin.com/in/greg-fr%C3%BCchtenicht-8070569a/https://www.linkedin.com/in/harsha-l-acqua-9719877/Books:Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expecthttps://uk.bookshop.org/a/8596/9781529146813Life on Earth:https://uk.bookshop.org/a/8596/9780008368357Born To Run:https://uk.bookshop.org/a/8596/9781861978776Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode of Good Morning Outdoors, we gear up for National Go RVing Day on June 14 and highlight key takeaways from RVs Move America Week. We cover a proposed federal budget that would reduce staffing at the National Park Service by over 5,500 positions, raising concerns about potential impacts on park operations. The Wilds just debuted its Hellbender RV Campground, and Tauck is set to launch a luxury glamping experience in the American West by 2026. We also spotlight a new partnership between Family RV Association and RV Overnights, explore KOA's latest K-2 revenue-driving upgrades, and review RVIA's 2025 wholesale shipment forecast, which is expected to align with 2024 levels. ---- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Good Morning Hospitality⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ is part of the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn page⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠order here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Retreats: Join us at one of our exclusive retreats—learn more and register your interest ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Episodes & More: Find all episodes and additional info at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠GoodMorningHospitality.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at ⁠goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

How do you truly make people feel cared for? Dan welcomes Dr. Carmen Vlasceanu, an industry veteran with over 25 years of experience in the hotel, aviation, catering, and cruise industries. They discuss the essence of hospitality, Dr. Carmen's career journey from Romania to Carnival Cruises, and her current roles, including Founder and CEO of Global Hospitality and Maritime Leaders. They touch on Dr. Carmen's book “Dare to C.A.R.E”, her contributions to improving customer experience during the COVID-19 pandemic, and her charity work through Angel's Wings Charity. The episode highlights her insights on personal and professional growth in the hospitality industry and her vision for future success.Takeaways:Emulate the spirit of hospitality by ensuring clients and guests feel cared for and valued during their experiences, no matter the industry or context.Looking beyond one's own country for hospitality practices can broaden horizons and provide valuable insights into delivering and receiving hospitality.Encourage yourself and others to pursue career paths aligned with personal dreams and passions, and be open to changing directions if new opportunities or interests arise.Attend events and workshops to connect with peers and leaders in the hospitality industry, gaining diverse perspectives and learning from their experiences.Prioritize your mental and emotional well-being to better serve others. If you are fulfilled in your personal life, it will reflect positively in your professional interactions.Explore educational platforms providing leadership and personal development courses to enhance your skills and career trajectory in hospitality.Quote of the Show:“ I wanted to get to the point where I would anticipate their needs successfully and not just meet their expectations, but exceed them.” - Carmen VlasceanuLinks:LinkedIn: https://www.linkedin.com/in/carmen-vlasceanu-phd-mba-fih-21400425/ Website: https://ghleaders.com/ Book Link: https://amzn.to/4mj73Cp Shout Outs:0:42 - Institute of Hospitality https://www.instituteofhospitality.org/ 0:56 - Angels-Wings Charity https://angels-wings.org/ 5:38 - Carnival Cruise Line https://www.carnival.com/ 42:21 - Royal Victoria Patriotic Building https://en.wikipedia.org/wiki/Royal_Victoria_Patriotic_Building 42:55 - Queen Victoria https://en.wikipedia.org/wiki/Queen_Victoria 

Ep. 103 –Hospitality with Heart: What We Learned from Amy Hannon's Love Welcome Serve In this episode of the Happy Hostess Podcast, Kristie reviews Love Welcome Serve by Amy Nelson Hannon after cooking through the book with the Happy Cookbook Party, an online cookbook club. This cookbook is filled with hospitality-minded recipes, practical tips, and a faith-filled perspective that encourages intentional gathering. Kristie shares her favorite dishes from each section, from appetizers to desserts.  If you're looking for a cookbook that's both heartwarming and hostess-friendly, this one deserves a spot in your kitchen. Plus, she announces the next pick for the Happy Cookbook Party — Celebrate with Babs by Barbara Costello. Don't miss your chance to join the community and bring the fun back to your kitchen!   Join Us in the Happy Cookbook Party! Website:- http://happycookbookparty.com/   Love, Welcome, Serve by Amy Nelson Hannon https://amzn.to/4kQ0ENr   Amy Nelson Hannon https://eunamaes.com/ https://www.instagram.com/eunamaes/   Celebrate With Babs by Barbara Costello https://amzn.to/43XEfId Happy Hostess https://www.instagram.com/happyhostesscollective/ https://m.facebook.com/happyhostesscollective  https://www.happyhostesscollective.com/

Katie Black has distilled, fermented, bartended, event coordinated, traveled Europe, and so much more. It's hard to guess where she'll turn up next, but one thing is clear: her love of people and hospitality will keep guiding her. Her curiosity drives her, and with every move she practices the art of "intention". And as we post this chat today, she announces the next big chapter of her career and a move to Houston. We chat dating, produce, sharing, and more.

A Radical Life of Hospitality and Prayer

Chai Kanda's main room presentation at the Japan Real Estate Summit, spring 2025.

Want To Invest In The First Luxury Landscape Resort in Miami?Join Our Private Investor List HEREConnect with Steve:IG: @stevelturkConnect with Ben:IG: @iambenwolff LinkedIn: https://www.linkedin.com/in/ben-wolff/Want To Quit Your Job In The Next 6-18 Months Through Buying Commercial Real Estate & Small Businesses?