Podcasts about Hospitality

Originally released April 18, 2024"I recently stumbled across this podcast and specifically the episode with Marcus Samuelsson. So tasty. I love how he explains cooking through sound."- Leon G.Witness culture and the unexpected converge, revealing the medley of tastes, sounds and experiences that influence the brand that is—Marcus Samuelsson. From a young age, Marcus aspired to be great by recognizing greatness in others. His path to becoming a decorated chef, restaurateur and philanthropist who's accolades include a 2023 Emmy Award (that makes two cameos in this podcast), was powered by creative and cultural experiences from his travels around the world. With restaurants spanning the US, Canada, Bahamas and his native Ethiopia, this eight-time James Beard Foundation award winner has inspired with his lyrical dishes from kitchens located in neighborhoods one might not expect to find them. Journey with us as Marcus dives into the why and how behind his ability to bring people and communities together while blurring the lines between music and cuisine until their cultural significance feels almost one and the same."Unglossy: Decoding Brand in Culture," is produced and distributed by Merrick Studios and hosted by Merrick Chief Creative Officer, Tom Frank, hip hop artist and founder of Pendulum Ink, Mickey Factz, and music industry veteran, Jeffrey Sledge. Tune in to on Apple Podcasts, Spotify, YouTube, or wherever you catch your podcasts. Follow us on Instagram @UnglossyPod to join the conversation and learn more at https://www.wearemerrickstudios.com/unglossy-podSend us a textSupport the show

How to Build a Team That Wins—Even When You're Not in the Room w/ Jake IsaacsJake Isaacs is a Serial Integrator and Co-Founder of Gathering The Kings, a mastermind community helping entrepreneurs win in business and life. With over two decades in operations and leadership, Jake brings tactical clarity to the chaos of business growth. He shares real-world strategies for scaling companies, building efficient teams, and leading with empathy, ensuring your business and people not only survive but thrive. Get ready for actionable insights on optimizing operations, developing your team, and finding clarity in your entrepreneurial journey so you can serve, grow, and win in all areas.Links:https://gatheringthekings.com/https://www.instagram.com/jake.c.isaacs/Tags:Business Growth,Business Operations,Chief Operating Officer (COO),Entrepreneurial Mindset,Entrepreneurship,Hospitality,Kids And Money,Mastermind,Personal Growth,Team Building,How to Build a Team That Wins—Even When You're Not in the Room w/ Jake Isaacs,Live Podcast Interview,Live Video Podcast Interview,Interview,Podcast,Phantom Electric Ghost PodcastSupport PEG by checking out our Sponsors:Download and use Newsly for free now from www.newsly.me or from the link in the description, and use promo code “GHOST” and receive a 1-month free premium subscription.The best tool for getting podcast guests:https://podmatch.com/signup/phantomelectricghostSubscribe to our Instagram for exclusive content:https://www.instagram.com/expansive_sound_experiments/Subscribe to our YouTube https://youtube.com/@phantomelectricghost?si=rEyT56WQvDsAoRprRSShttps://anchor.fm/s/3b31908/podcast/rssSubstackhttps://substack.com/@phantomelectricghost?utm_source=edit-profile-page

Stuck in the same business cycle year after year? Hospitality veteran Donley Ferguson reveals why your annual forecasts keep falling short—and how to break the pattern. After 30+ years watching businesses repeat the same cycles, Donley created the Vortisys Framework. It's not about working harder. It's about elevating with each cycle instead of staying trapped in the loop. In this episode, you'll discover: Why recognizing your pattern is the first step to breaking it The ancient Ouroboros symbol—and how flipping it changes everything How to forecast growth without falling into the same trap Why asking "why" daily strengthens your purpose and your business The critical mistake businesses make when bringing in new leadership If you're tired of hitting the same revenue ceiling or watching your team repeat last year's playbook, this conversation will shift your perspective. Connect with Donley Ferguson on LinkedIn to learn more about the Vortisys Framework and breaking free from cycles that no longer serve you. Grab your Free E-book Work Yourself Happy (Amazon Best Seller) by Dr. Terri Levine here : https://book.terrilevine.com/work-yourself-happy Join us here to deeply connect with our community:  www.heartrepreneurs.com  Subscribe to this podcast on your favorite podcast platform… Apple: https://podcasts.apple.com/us/podcast/live-well-earn-well-for-coaches-consultants/id1585895518  Spotify: https://open.spotify.com/show/5OjsOxN7MqwKio4Ae6vSMQ 

Ever wondered what it takes to run luxury and international hotel brands? On this episode of The Modern Hotelier, David Millili and Steve Carran sit down with Ron Pohl, President of World Hotels and Head of International Operations for Best Western, to talk all things hospitality.Ron shares his journey from growing up in Ohio to leading hotels across the globe, and gives a behind-the-scenes look at what it takes to run luxury, upscale, and international hotel brands. They dive into hot topics like hotel storytelling, guest experiences, sustainability, and how technology like AR, VR, and AI is shaping the future of hospitality.What you'll learn in this episode:The strategy behind growing Best Western & World Hotels into 18 brands worldwideHow storytelling and crafted hotel experiences drive guest loyalty and ROIThe role of sustainability and technology as revenue driversLessons on building a successful career in hospitality and leading teamsWatch the FULL EPISODE on YouTube: https://youtu.be/sSky7DGRyTY Links:Ron on LinkedIn: https://www.linkedin.com/in/ron-pohl-8214205/WorldHotels and International Operations for BWH Hotels: https://www.bestwestern.com/en_US.htmlFor full show notes head to: https://themodernhotelier.com/episode/242Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

As the President & CEO of Hospitality Minnesota, and an advocate for thousands of business owners and workers across the state, Angie Whitcomb can't possibly micromanage her team or those she represents. In this episode, she joins Kathy & Dardy to share how her experience in executive recruiting helped her to step back, trust others, and let everyone grow.Connect with Versique

"Home for Christmas" Series 12/07/2025 Romans 15:4-13

European hospitality blue screen of death Brightspeed investigates breach Convicted Bitfinex launderer freed Huge thanks to our sponsor, Hoxhunt Traditional security training fails because it treats employees like the problem. Hoxhunt treats them like the solution. AI-powered simulations mirror actual attacks hitting your inbox. Instant coaching turns mistakes into learning moments. Gamified rewards make security engaging. The result? Real behavior change that measurably reduces your risk. Thousands of companies trust Hoxhunt to transform human vulnerability into human defense. Visit hoxhunt.com/cisoseries to learn more.

Change remains the only constant in hospitality, but today's accelerated pace brings unprecedented opportunities to innovate and differentiate your brand. Technology and AI are enabling streamlined operations and personalized guest experiences that drive loyalty and revenue.Consumer behavior shifts like mindful drinking trends, for example, present deep challenges but can also open new revenue streams for savvy operators who know how to pivot. In this Keynote from Cornell's Nolan School of Hotel Administration, we'll explore successful adaptation strategies that can strengthen your business model and broaden your appeal.Join industry leader Peter Karpinski from Pyramid Global Hospitality and Cornell Senior Lecturer and industry veteran Douglass Miller as they discuss how to survive and thrive in this rebounding market as well as what it takes to gain competitive advantage. They'll also share storytelling techniques for reaching today's experience-hungry consumers.Check out Doug's Beer Essentials Cornell Certificate Program herePyramid Global Hospitality  Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.

Have you ever set a goal and actually stuck with it long enough to see the results you wanted? It feels great! That's the motivation behind many well-intended New Year's resolutions. Resolutions can be helpful as we pursue new habits and healthier rhythms, but have you ever wondered if there's more? The answer is YES. God has designed us for more purpose, more connection, and a more abundant life in Him. Join us as we unpack a life of hospitality, the first of four practices that help shape how we live daily and move us toward the life God desires for us. Hosted on Acast. See acast.com/privacy for more information.

In this episode, Monika Nerger, former Group Global Chief Information Officer at Mandarin Oriental Hotel Group, shares a leadership perspective on AI in hospitality. Drawing on her experience leading global digital transformation—and her current immersion in the AI and technology ecosystem in San Francisco—Monika introduces the concept of “calmxiety”: the tension leaders feel between urgency and uncertainty. She shares why trust, foundations, and clarity matter more than rushing into tools, how to think about AI investment and partners, and why human service remains central to hospitality. Resources: Previous podcast with Monika: How We Led Digital Transformation at Mandarin Oriental by Putting Brand First (Watch on YouTube)HTNG (Hospitality Technology Next Generation)Destination AIDecentralized Identity FoundationAI Daily BriefCyberWire Daily A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

 In Luke 14:12–24, Jesus turns hospitality upside down. This sermon explores how Christian hospitality is not about entertaining friends or social exchange, but participating in God's radical welcome of those who cannot repay us. Part of the Making Room series, this message invites us to examine who truly feels at home in our lives and churches—and how everyday acts of welcome shape us into the likeness of Christ. 

Sermon by Bryce Kittinger on Sunday, January 4th at Chenal Valley Church.

Welcome back to Good Morning Hospitality, A Skift Podcast, and the first episode of 2026! Wil Slickers, Michael Goldin, Brandreth Canaley, and Jamie Lane kick off the year by sharing their predictions for what lies ahead across travel and hospitality. From demand and pricing to distribution, technology, and guest behavior, the crew lays out the trends they believe will define 2026, along with the risks and opportunities operators should be watching closely. This annual predictions episode sets the baseline for the year, giving listeners a roadmap of what to track, challenge, and revisit as the industry evolves.

Step into Episode 193 of On the Delo as DELO pivots into a solo cast after a scheduled guest cancels 15 minutes before recording—because in the restaurant business, chaos is part of the job and the show still goes on. DELO uses the moment to spotlight a mission that matters: building a healthier hospitality industry through real-world wellness support, not more empty “grind” advice.In this episode, DELO shares why he's been 11.5+ years without alcohol, how his fitness approach has simplified over time, and why prevention (bloodwork, doctors, movement, recovery) is the real “maintenance plan” for long-term performance. He also breaks down Healing Hospitality, a 501(c)(3) community created to support hospitality workers through events like sound baths, breathwork, cold plunges, hikes, Qigong, and more—plus ways the broader industry can partner, donate, and help scale the impact.Chapter Guide (Timestamps):(0:16 - 2:34) Last-minute guest cancel → DELO's solo pivot + why hospitality needs wellness conversations.(2:35 - 3:19) Built Different Community update with Jeremy Scott and what's inside the programs.(3:20 - 5:02) 11.5+ years without alcohol: The decision, the lifestyle shift, and why it changed everything.(5:03 - 6:58) Hospitality “party culture,” early career hustle, and how burnout sneaks in.(6:59 - 7:40) Preventative maintenance: Doctors, blood tests, movement, and simplifying priorities with age.(7:41 - 9:31) Supporting restaurants without falling off track: Food choices, consistency, and staying accountable.(9:32 - 11:01) Stress, anxiety, and asking the key question: “What's the opposite of that?”(11:02 - 13:36) Healing Hospitality (501c3): What it is, events hosted, and community partners mentioned.(13:37 - 16:40) Why healthier employees mean better business: culture, retention, and the human side of service.(16:41 - 19:07) Connecting wellness to insurance realities: health insurance and workers' comp implications.(19:08 - 21:29) Culture alternatives: replacing the default “after-shift drink” with healthier shared outlets.(21:30 - 23:53) The challenge: show up to an event—especially a sound bath—and feel the reset firsthand.(23:54 - 26:16) How to support: donations, brand partnerships, and “Healing Hospitality tents” at events.(26:17 - 27:43) Wrap: share the mission, leave a 5-star review, and help get the word out.

Kevin Anderson speaks from 3 John on biblical hospitality.

In this episode we break down the 7 trends that will dominate the wellness hospitality industry in 2026. Find our full report here: 2026 WELLNESS HOSPITALITY TRENDSFind out more about Teiah Hospitality here.

Episode 064 | In episode 063, you heard me as a guest on The DermBiz Show. In this episode, the tables are turned, so your view just got a lot better!Joining me in this episode are two people who live at the crossroads of medicine, media, and real life—Tony Jackson, the brains behind The DermBiz Show and strategist in all things dermatology business, and his wife and business partner, Dr. Mercy Odueyungbo, a board certified dermatologist and Mohs surgeon whose own reality TV show on TLC — Dr. Mercy — brought the world an up close and personal view of some extraordinary cases and exemplary doctor-patient relationships full of heart and empathy.On Dr. Mercy, which ran on TLC, her rapport with patients, and the real-world impact of dermatologic care—she wasn't just treating skin conditions; she was changing lives and reshaping how people think about what we do as doctors. But that's just one part of her story…Dr. Mercy is part of dynamic duo. Enter her husband and business partner, Tony Jackson: former NFL player, business expert, and co-pilot on their wild ride of practice building, podcasting, and storytelling — not to mention building a beautiful family all the while. Now that's what I call taking care of patients and taking care business.In this episode, we explore building an independent dermatology practice rooted in intentional, authentic hospitality and strong culture. We discuss why the small details matter, how leadership shapes experience, and the importance of surrounding yourself with the right people so everyone can shine.If you're interested in independent medicine, entrepreneurship, and creating successful a practice that feels truly human, this episode is for you.More from Lilly DermatologyWebsite: https://www.lillydermmd.com/FB: https://www.facebook.com/LillydermatologyUP/IG: https://www.instagram.com/lillydermatology/Tiktok: https://www.tiktok.com/tag/lillydermatologyMore from The DermBiz ShowYouTube: https://youtube.com/@thedermbizshow?si=XiWiCDh-QrZ-L522IG: https://www.instagram.com/thedermbizshow/FB: https://m.facebook.com/p/The-DermBiz-Show-61559772644163/Tiktok: https://www.tiktok.com/@thedermbizshowMore from Dr. Lewellis and Above & Beyond DermatologyNeed a dermatologist? Fill out this short interest form, text or call me at 715-391-9774, or email me at drlewellis@aboveandbeyondderm.com if you'd like to have a no obligation discovery call. I offer in-office visits, house calls, and virtual care in Wisconsin and virtual care in Illinois, Nebraska, and Colorado.Have an idea for a guest or want to be on the show yourself? Send me a text or email, and we'll see if it's a good fit.Above & Beyond DermatologyNutrafol -- special pricing and physician exclusive productsNeoGenesis -- my favorite source of stem cell released molecules for skin/hairSilagen.biz -- physician dispensed scar refinement products delivered to your door (use practice code 1206240832P)NewsletterLinkedInFacebookDr. Lewellis on InstagramAbove & Beyond Dermatology on InstagramYouTubeTikTokTwitter/XChange Your Mind, Change Your LifeSoMeDocs (Doctors on Social Media)This page may contain affiliate links.

As we take a short break over the New Year period we're bringing you a couple of our favourite conversations from the past year. We start with Christophe Servell, Founder of Terres de Café - a trailblazing Paris-based specialty roaster and café group.In this conversation, Christophe discusses the evolution of the specialty coffee landscape in Paris as well as the challenges and future opportunities for coffee across France.Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In this episode, Craig Poole, a three-time Hilton Connie Award winner and AHLA's General Manager of the Year, shares why it's time to go back to the basics of hospitality. Craig shares why leadership, presence, knowing your people, and engaging directly with guests still matter more than ever. Drawing on decades of experience, he offers practical reminders for hotel leaders seeking to build stronger teams, deliver better guest experiences, and build more resilient businesses.See more with Craig: Listen: People are the point of impact: How to create new beginnings and empower through leadershipListen: Transforming lives through hospitality: What inspired me to do moreListen: Be the change you want to see: My advice for hospitality leadersWatch: Follow Me and I Will Be Behind YouFollow Craig on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Kick off 2026 with Meagan and Cody as they dive into everything you need to start the new year strong in boutique hospitality. This special New Year's Day episode is all about fresh energy, new goals, and smart upgrades to set your property apart.

“Hospitality is that simple. It's about putting yourself second and putting others first.”

Ahmed Elhawary talks about navigating the ups and downs of launching Mayfair Jets just weeks before the pandemic. Plus: The CEO and president of The Leading Hotels of the World, Shannon Knapp, on 2026 travel trends.See omnystudio.com/listener for privacy information.

As we head into 2026, leaders are facing a familiar challenge in a new form. Expectations are higher. Attention spans are shorter. Technology is accelerating. And yet, the differentiator hasn't changed. In this episode I talk about what is needed to drive employee experience, customer experience, and hospitality to drive business results. In this episode, you'll learn: • Why leadership, hospitality, and CX are no longer separate conversations • How employee experience directly shapes customer behavior and loyalty • Why hospitality is a strategic growth lever, not a "soft" skill • The rise of premiumization and intentional moments that matter • How technology should enable humanity, not replace it • The leadership behaviors that will differentiate brands in 2026 • Practical questions every leader should be asking right now Perfect for: hospitality leaders, business owners, CEOS, COOs, CX/EX professionals, operational managers, retail and service teams, training and development leaders, and anyone responsible for people and performance (and sales growth) in 2026. If you are ready to start 2026 with clarity, confidence, and momentum, this episode is your launch point. Book time with me to learn about our speaking, training, and consulting services: https://calendly.com/thetonyjohnson/strategy  Links & Resources:

In this episode, Agnelo Fernandes, CEO of Cote Hospitality, shares his take on what will matter most for hospitality leaders in the year ahead. As technology and AI continue to accelerate, Agnelo argues that people and culture—not platforms or tools—will ultimately define the winners in the industry. He explores why the guest journey is becoming more complex, why labor challenges are structural rather than temporary, and why even the best technology fails without the right teams behind it. For hospitality executives navigating rapid change, this conversation offers an expert perspective on leadership, culture, and building long-term competitive advantage. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

David Millili & Steve Carran sit down with Steve Slack, General Manager of the iconic Lafayette Hotel & Club in San Diego, for a deep dive into hospitality leadership, community-driven hotels, and what it takes to run a Michelin-recognized property.In this episode, Steve Slack shares his journey from growing up in Oceanside, California, to leading one of the most talked-about boutique hotels in the country. From early days in golf operations to becoming a hotel general manager, Steve breaks down the mindset, hustle, and attention to detail required to succeed in modern hospitality.We also explore the historic renovation and relaunch of the Lafayette Hotel, the unique ownership model behind CH Projects, and how food, beverage, and community engagement drive the hotel's success. Steve opens up about earning a Michelin Key, traveling to Paris for the award ceremony, and how the Lafayette has reclaimed its place as a cultural landmark in San Diego.Plus, we take you behind the scenes of the Lafayette's legendary holiday transformation, including the viral hanging Christmas trees, in-house decorating process, and why guests and locals alike keep coming back.In this episode, you'll learn:Why community-driven hotels outperform traditional modelsHow CH Projects operates 20+ restaurants and boutique hotelsThe role of food & beverage in creating unforgettable guest experiencesHow the Lafayette Hotel became a San Diego destination againWatch the FULL EPISODE on YouTube: https://youtu.be/Sa3tbaOzSF8Links:Steve Slack on LinkedIn: https://www.linkedin.com/in/steveaslack/The Lafayette Hotel & Club: https://lafayettehotelsd.com/For full show notes head to: https://themodernhotelier.com/episode/241Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

The call to hospitality is just a call to open our hearts and our lives to others as Jesus has opened His heart and His life to us.

Looks like we missed the turn to go to Nilbog, kids. Let's just keep going to Norway. Troll 2 is the kind of sequel that knows exactly what it is and leans into it with reckless enthusiasm. This is a big, loud, gloriously dumb monster movie that wears its influences proudly on its sleeve—Roland Emmerich disaster excess, Indiana Jones-style pulp adventure, Jurassic Park escalation, and Godzilla-scale city-smashing spectacle. It doesn't apologize for any of it. Instead, it barrels forward with the confidence of a film that understands the assignment: entertain first, think later. The plot is predictably ridiculous, but that's part of the charm. Ancient threats awaken, governments panic, scientists shout exposition, and ordinary people find themselves running very fast from things that absolutely should not exist. The film gleefully stitches together familiar blockbuster tropes, but does so with enough sincerity that it never feels cynical. It's corny, yes—but it's fun corny, the kind that invites you to laugh with the movie rather than at it. Where Troll 2 really shines is in its scale and energy. The action sequences are big, messy, and frequently absurd, but they're staged with surprising clarity and enthusiasm. The trolls themselves are impressively realized, blending creature-feature menace with just enough mythic weirdness to give the film a distinct Norwegian flavor. The movie may be chasing Hollywood spectacle, but it never completely loses its regional identity, and that grounding helps the madness go down easy.   In the end, Troll 2 is a celebration of blockbuster stupidity done right. It's not trying to reinvent the genre or inject faux prestige into monster mayhem. It just wants to smash landmarks, crank the music, and keep the audience grinning for two hours—and it succeeds. If you enjoy over-the-top disaster movies, pulpy adventure throwbacks, and unapologetically silly spectacle, this sequel delivers exactly what it promises, and does so with a big, dumb smile on its face.

In my conversation with J.R. Briggs the author of The Art of Asking Better Questions:Pursuing Stronger Relationships, Healthier Leadership, and Deeper Faith. J.R. discusses the transformative power of asking better questions and how they can lead to deeper relationships, personal growth, and a more integrated life. He emphasizes the importance of hospitality, curiosity, and the role of questions in fostering community and connection. Through personal anecdotes and insights, J.R. illustrates how living with arrows pointing out—focusing on others—can create a more fulfilling and joyful existence. He also explores the neuroscience behind questions, the four levels of questioning, and how Jesus exemplified the art of inquiry in his ministry. Dr. J.R. Briggs is the founder of Kairos Partnerships, a coaching and consulting firm dedicated to equipping leaders through the intersection of spiritual formation and actionable leadership. An author of 15 books and host of the Resilient Leaders podcast, he also serves as a university instructor and denominational director.  Takeaways Asking better questions can lead to deeper relationships. Hospitality is a healing practice that benefits both the host and the guest. Living with arrows pointing out encourages selflessness and community engagement. Curiosity is essential for personal growth and understanding others. Questions can transform conversations and create connections. The four levels of questions help deepen interactions and understanding. Jesus modeled the importance of asking questions in his ministry. Celebration and joy are vital components of community and relationships. Living an integrated life requires awareness of our masks and vulnerabilities. Depth in conversations is more valuable than efficiency. Chapters 00:00 Introduction and Background of J.R. Briggs 02:16 Cultural Roots and the Power of Food 05:32 The Importance of Hospitality and Community 07:14 Living with Arrows Pointing Out 10:04 Celebration and Joy in Life 12:39 Transforming Self-Criticism into Curiosity 15:52 The Art of Asking Better Questions 18:11 Curiosity as an Invitation 20:49 The Impact of Questions on Our Brains 22:49 Four Levels of Questions 31:13 Vulnerability in Asking Deeper Questions 34:26 Jesus and the Power of Questions 37:33 The Power of Questions in Engagement 39:45 Jesus as a Model for Asking Questions 41:17 The Depth of Questions vs. Answers 44:16 Inefficiency vs. Effectiveness in Leadership 46:30 The Importance of Asking Questions 48:35 Rediscovering Curiosity and Playfulness 52:52 The Impact of Questions on Personal Growth 56:07 Living an Integrated Life Through Questions  

Nokukhanya Mntambo talks to Surprise Mankge, Founder of Silverspoon, about what it takes to build a food business without a fixed storefront, how logistics and demand shape survival, and what makes Silverspoon stand out in a crowded hospitality space. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape.    Thank you for listening to a podcast from The Money Show Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc The Money Show is brought to you by Absa     Follow us on social media   702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/CapeTalk 702 on YouTube: https://www.youtube.com/@radio702   CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/Radio702 CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

In this episode of Retire Southern, James sits down with Chris Hall, one of the South's most influential hospitality leaders and the co-founder of Unsukay Restaurant Group. From childhood memories shaped around a family dinner table to the intense kitchens that forged his career, Chris shares a story filled with grit, generosity, and the belief that food connects us all. You will hear how Muss & Turners, Local Three, MTH Pizza, and Roshambo came to life, why Chris never wanted to wake up at sixty and wonder what if, and how a tragedy inside their restaurant family sparked the creation of Giving Kitchen, the James Beard Award winning nonprofit that now serves hospitality workers across the country. This conversation explores the heart of Southern dining, the evolution of intentional hospitality spaces like Warhorse and Seahorse, the dishes you absolutely cannot miss at each of his restaurants, and why human connection sits at the center of everything Chris and his team create. A powerful episode rooted in purpose, humor, honesty, and the reminder that life is too short to wait for someday. Explore Unsukay: https://unsukay.com/  Explore Giving Kitchen: https://unsukay.com/giving/ 

Step into Episode 192 of On the Delo, where David DeLorenzo reunites with top guest and business partner Jeremy Scott for a raw, end-of-year wrap-up that's equal parts fun banter and sharp business intel. From debating the best Diet Cokes to dissecting why multi-location scaling often backfires, they cover real hospitality headaches like labor automation, customer experience traps, and eating out without the health hype.Jeremy drops practical gems on AI-driven marketing shifts—like pumping out SEO content daily for pennies—while calling out Scottsdale's micro-economy realities and 2026 trends like white-collar job losses. Perfect for restaurant owners and entrepreneurs navigating growth, pricing insanity, and staying ahead of tech disruption without losing your edge.Chapter Guide (Timestamps):(0:00 - 3:10) Intro Vibes: Clean drinks, sparkling water debates, and Jeremy's return.(3:11 - 8:16) Fast Food Shift: Kiosks, labor cuts, and Verizon-level customer fails.(8:17 - 14:22) Growth Traps: Multi-locations, culture dilution, and knowing "enough."(14:23 - 20:44) Dining Real Talk: Seed oils myths, "80/20" eating, and feel-good spots like Pizzeria Bianco.(20:45 - 27:28) Price Shock: Hawaii $40 salads, hotel overcharges, and Midwest roots.(27:29 - 33:00) 2026 Forecast: Economic squeezes, AI job threats, and consumer shifts.(33:01 - 38:10) Marketing Wins: Instagram trust, AI SEO hacks, and Google search dominance.(38:11 - 42:17) AI Discovery: Maui food trucks, real-time finds, and digital real estate.(42:18 - 47:52) Built Different: Community power, relationship sales, and raving fans.(47:53 - end) Service Edge: Staff magic, holiday close, and action takeaways.

We recap the biggest design events of the year with Grace Charlton and Nic Monisse and unpack 2025's travel trends Plus: We meet the CEO of Global Hotel Alliance, Chris Hartley, at ILTM in Cannes.See omnystudio.com/listener for privacy information.

As a special Christmas bonus episode we're bringing you a playlist of some of our favourite The Coffee Music Project tracks featured on the podcast this year - including a few special Festive numbers from our talented artists.Merry Christmas and Happy Holidays to all those celebrating. We wish everyone a warm and peaceful end to the year, and a happy start to 2026.Tracklist:Attention by Dudley MusicCarolina Gold by DANIChristmas Time by Erin BowmanFly To You by Matt Kent and Daisy ChuteI Wish You Love by Mimi RoseIf You're Wondering by Zana MessiaNot Mine by Alessia PiermariniPlane Jane by LexieRide with Santa by Natalie GoodSad Old Baby Dolls by The MistyTalk About A Movie by Z.M.AThe Weight by EirraThank you to SEB Collective for all your support, creativity and championing of emerging and talented musicians.Discover more of the artists featured on the podcast by tuning into the 5THWAVE Playlist on Spotify Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In this short episode, Craig Poole reflects on what Christmas reveals about leadership in hospitality and why this season is often when culture matters most.You may also enjoy these from Craig: When Places Are Broken, Hospitality Can Lead With HopeWhy Hospitality Creates Hope A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this Christmas-morning episode, Cody & Meagan dive into what makes a stay truly special at the holidays — from guest expectations to festive touches — and wrap things up with their own Christmas movie showdown

What if artificial intelligence could actually enhance the human touch instead of replacing it? In this episode, Heather speaks with Eliseo Palous, co-founder of Short Stay Media, to explore how AI - especially voice AI - is revolutionizing guest communications in the short-term rental industry without sacrificing what matters most: hospitality, responsibility, and trust. Eliseo shares the fascinating journey from starting as an intern in a small property management company to co-founding a business at the forefront of AI-powered communication. His insights into the human challenges behind tech adoption and the risks of depersonalized service hit home for any operator trying to scale without losing soul. This conversation is a thoughtful guide for anyone navigating the balance between automation and authentic guest experience, and a must-listen if you've ever felt overwhelmed - or skeptical - about bringing AI into your business. ________________________________________________________________________________________________________

Jennifer Brandt interviews missionaries Natalie Widman and Lois Belch about the transformative power of Christian hospitality, sharing insights from decades of cross-cultural ministry in Tenerife, Spain and Venezuela. Discover cultural differences in welcoming others, practical tips for inclusive fellowship, and the role of food, faith, and discipleship in building authentic community.

“ Not to say we won't move heaven and earth and create legendary, world-class, luxurious, five-star experiences for our guests, but we openly declare that the employee comes first.”

In this episode I speak with duo Jeff Dillon and Ty Dannenbring on their book Party In the Front. First time authors Jeff and Ty share how inspiring community connection can be done with ease and convenience when stepping out in faith. Listen as they share how loneliness and depression can move towards hope and community by taking simple steps to invite your neighbors into your world using kindness, compassion, vulnerability, and an open door (or front porch). This Christmas season they encourage you to take time and courage and begin with just being available.  Find Jeff and Ty :    the website and Instagram    Scripture: Ecclesiastes 4:9-10 Two are better than one, because they have a good return for their labor: If either of them falls down, one can help the other up.   Mattthew 18:20 For where two or three gather in my name, there am I with them."   Galatians 4:7 So you are no longer a slave, but God's child; and since you are his child, God has made you also an heir.   Genesis 2:18 The Lord God said, "It is not good for the man to be alone. I will make a helper suitable for him."   Hebrews 13:2 Do not forget to show hospitality to strangers, for by so doing some people have shown hospitality to angels without knowing it.   Colossians 3:23-24 Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving.   Mark 9:41 Truly I tell you, anyone who gives you a cup of water in my name because you belong to the Messiah will certainly not lose their reward.   Additional Scripture: 1 Peter 4:9, Romans 12:13, Matthew 25:34-46, Leviticus 19:34, Titus 1:8, Luke 14:12-14, Hebrews 13:16 REGISTER @ CFLEX Academy Arts Enrichment   Listen to our sister podcast:  Abundantly Rooted   Other Resourses: Grab your Artza Subscription Box and bring home a bit of Israel.  use promo code: ARTZAKRISTINARISINGER for 25% off   Check out our Linktree   Get the Books:  Life After Losing A Loved One: How to Turn Grief Into Hope Strength and Purpose Adventures of LiLy and Izzy Bee: The Imagination Journey 

In this episode, Craig Poole reflects on why hospitality is uniquely positioned to create hope—especially in broken or forgotten places. Drawing on his experience turning around marginalized properties and communities, Craig explains why hope isn't something leaders can wish for but must actively build through selfless decisions and risk-taking. The conversation explores hospitality as a giving profession—and how hope emerges when leaders invest in people others overlook.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this special 2025 Year-End Recap, hosts David Millili, Steve Carran, and Jon Bumhoffer reflect on a massive year for The Modern Hotelier, filmed on location at the Lafayette Hotel & Club in San Diego, California.From nearly doubling episode output and becoming hospitality's most engaged podcast, to launching Modern Hotelier Media, producing high-impact hotel experience tours, and covering major hospitality events and trade shows across the U.S., this episode breaks down the milestones that defined 2025.Topics Covered: Favorite moments from the yearBehind-the-scenes stories from major hospitality conferencesLessons learned building a media company in hospitalityWhat excites them most about 2026, including international expansion If you're a hotel owner, operator, hospitality professional, or hotel tech brand, this episode offers insight into where hospitality media is heading—and how storytelling, video, and community engagement are shaping the future of the industry.Watch the FULL EPISODE on YouTube: https://youtu.be/j_zOdOB1kFIFor full show notes head to: https://themodernhotelier.com/episode/240Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

This week is a classic “how did we get here?” episode — starting with the pain of losing a recording, then jumping into what's been happening in our world, from a surprise New York Times mention to a hospitality-heavy event with Mazzer at Sightglass. We talk about what makes coffee service feel special without getting stuck in inside-baseball language, and how energy, flow, and intention can shape the whole experience. From there we spiral into specialty coffee in places built for speed, using Downtown Disney as the example: expectations, wait times, identity, and why “special” has to be obvious and deliver fast if it's going to work in high-volume environments. We close out nerding on espresso size and extraction trends — how coffee's swung from tiny ristretto culture to modern big shots — and what all of that says about where coffee (and our own work) is headed.

As we share meals with those we love this holiday season, Father Dave welcomes Emily Stimpson Chapman to discuss her new book "Around the Catholic Table: 100+ Simple Recipes for Family and Friends."

Kevan Chandler is an author, speaker, and the voice behind We Carry Kevan and The Hospitality of Need. Kevan lives with muscular atrophy, a rare neuromuscular disease. Through his writing and storytelling he invites people into a countercultural way of seeing need, dependence, and community, not as weakness, but as gift. Kevan shares his story of growing up with muscular atrophy and how, over time, he's learned that serving others and being served are not opposites—they're intertwined. We talk about how our needs can become doorways into deeper relationships, the difference between simply asking for help and intentionally inviting people into our need, and how it's possible to give and receive at the same time. This conversation is thoughtful, challenging, and a reminder that vulnerability around our needs can lead to deeper connection with others. The Hospitality of Need  We Carry Kevan (Book) We Carry Kevan Organization Follow Kevan on Social → @wecarrykevan & @vanchandler  Follow SWE on Instagram → @so.what.else  Follow Kaitlin on Instagram → @kaitlingraceelliott https://www.kaitlinelliott.com/

Notes Matthew 2:13-23 Isaiah 63:7-9 Hebrews 2:10-18 Summary In this episode of the Pulpit Fiction Podcast, hosts Robb McCoy and Eric Fistler discuss the lectionary readings for the first Sunday of Christmas, focusing on Matthew 2:13-23, the flight to Egypt, and the implications of Herod's tyranny. They explore themes of hospitality, the significance of the Old Testament connections, and the faithfulness of God as highlighted in Isaiah 63. The conversation also delves into the humanity of Christ as presented in Hebrews 2, emphasizing the ongoing relevance of the incarnation in today's context. Takeaways The podcast discusses the lectionary readings for the first Sunday of Christmas. Attendance challenges during the holiday season are common for many churches. The flight to Egypt is a significant and often overlooked part of the Christmas story. Herod's actions reflect the tyranny and fear of oppressive regimes. The theme of hospitality is crucial in the context of the Holy Family's journey. Connections between the Old Testament and New Testament are explored. Isaiah 63 highlights God's faithfulness amidst human struggles. Hebrews 2 emphasizes the humanity of Christ and his understanding of human suffering. The ongoing relevance of the incarnation is discussed in relation to modern issues. The podcast encourages reflection on the themes of hope and redemption. Chapters 00:00 Introduction to the Pulpit Fiction Podcast 02:47 Reflections on Christmas and Attendance Challenges 06:00 Exploring the Gospel Reading: Matthew 2:13-23 12:09 The Significance of the Flight to Egypt 18:01 Herod's Tyranny and the Theme of Refugees 23:50 The Role of Hospitality in the Holy Family's Journey 30:11 Connecting the Old Testament and New Testament Themes 35:46 Isaiah 63: God's Faithfulness Amidst Human Struggles 42:03 Understanding Hebrews 2: The Humanity of Christ 47:50 The Ongoing Relevance of the Incarnation 54:09 Conclusion and Reflections on the Podcast  

Step into Episode 191 of On the Delo as David DeLorenzo jumps on the mic solo to close out the year with real talk on hospitality risk, restaurant trends, and how technology is reshaping the business. From foreign objects in food to seven-figure kitchen fires, Delo pulls back the curtain on what really happens after the incident is over and the lawyers get involved.He also shares where the industry is headed next: AI ordering, predictive inventory, labor shortages, non-alcoholic drink trends, and why community and culture inside your four walls matter more than ever. Along the way you'll hear about the Built Different Community he runs with Jeremy Scott, a Vegas trip to see Def Leopard at Caesars, and why his Spotify Wrapped was Creed… and only Creed.Chapter Guide (Timestamps): (0:15) Solo Year-End Check-In & Episode 191 Overview (1:04) Built Different Community, Circle App & Why It Exists for Entrepreneurs (2:35) Community, Coaching Calls & 50 Years of Combined Business Experience (3:23) What Guests Don't See: Behind-the-Scenes Reality of Hospitality (4:56) Top Claims from 2025: Foreign Objects in Food & Customer Injury Letters (7:11) Kitchen Injuries, Wet Floors, Clutter & Workers Comp Fallout (9:43) “Small” Kitchen Fires that Turn into Million-Dollar Losses (12:00) Walk-In Coolers, Spoilage & How Cause of Loss Really Works (13:35) Parking Lots, Slip-and-Falls & The Power of Video Cameras (17:44) Liquor Liability, Obviously Intoxicated Laws & Fatal DUI Claims (20:56) AI, Automation & Predictive Analytics in Restaurant Operations (23:04) Non-Alcoholic Options, Late-Night Food & Shifting Guest Habits (25:36) New Openings, Moves to Downtown Phoenix & Arizona's Top 100 Recognition (27:33) Heritage, Protein House, Feta Cowboy & the Growth of Local Concepts (28:12) How to Truly Support Your Favorite Restaurants & Close of 2025

What if the deepest friendships aren't built on independence—but on dependence done with dignity? In this unforgettable conversation, Ginny Yurich sits down with Kevan Chandler (living with spinal muscular atrophy) and pastor Tommy Shelton to talk about their new book, The Hospitality of Need—and the startling idea that letting people help you can be a form of generosity. Kevan's life is filled with “weirdly clear needs,” and he shares how friends who volunteer to help him each morning don't experience it as a burden, but as a gift: a predictable rhythm of brotherhood, trust, and real presence in a distracted world. Together, they reframe hospitality as more than hosting—it's also showing up to be fed, allowing others to step into purpose, and creating communities where people don't have to pretend they're fine. From the friends who carried Kevan across Europe (and now help other families adventure through We Carry Kevan) to the biblical picture of friends lowering a man through a roof to meet Jesus, this episode will leave listeners asking a brave, practical question: What if my needs could become a doorway to love rather than something to hide? Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us for an enlightening discussion as we explore the intersection of hospitality and leadership with our latest guest, Taylor Scott. Taylor, an accomplished author, keynote speaker, and leadership development consultant, shares insights from his rich career spanning Disney Parks and Resorts, Gaylord Hotels, and Las Vegas landmarks like Wynn and the Cosmopolitan. He reveals the inspiration behind his latest book, "Give Hospitality," a Hawaiian-themed fable that draws on real-life experiences and relationships with influential leaders. Listen in as we discuss the art of storytelling and its power to convey essential leadership principles, while Taylor highlights the role of mentors and personal connections in shaping his narrative.Discover the transformative essence of hospitality in leadership as we reflect on its role in creating welcoming and inclusive environments. Inspired by a memorable pre-opening speech at Gaylord Palms Resort, we explore how the spirit of hospitality can bridge divides in both personal and professional settings. This conversation emphasizes the importance of generosity, kindness, and the spirit of Aloha in fostering meaningful relationships and driving performance. Taylor shares personal anecdotes that illustrate the impact of empathy and authenticity in leadership, revealing how these qualities build trust and foster a culture of connection.We also touch on the importance of intentional leadership and organizational transformation, as Taylor shares his journey from Walt Disney World to the bustling scene of Las Vegas. He emphasizes the significance of gratitude and intentionality in overcoming challenges and achieving desired outcomes. In addition, we discuss the dual aspects of giving and receiving hospitality through effective feedback, underscoring the importance of dialogue and constructive conversations. Finally, we highlight the role of personal and organizational values in creating a culture of hospitality, offering practical exercises and metrics to measure success. Join us for an engaging and thought-provoking conversation that promises to inspire and inform.Key Takeaways– Hospitality is the ability to make people feel welcome, comfortable, and important, a core competency of transformational leadership that applies across all industries – Emotional connection drives behavioral change; Jonathan Haidt's "rider and elephant" metaphor shows how emotion (the elephant) provides the energy while logic (the rider) provides direction– Consistency in leadership behavior, not initial perfection, builds trust and credibility; keep showing up authentically even when facing initial skepticism – Remote leadership is possible when leaders commit to three non-negotiables: one-on-one meetings, team meetings, and strategic digital communicationChapters02:21 Guest Introduction: Taylor Scott's Background and 20-Year Hospitality Career03:54 The Inspiration Behind Give Hospitality: Hawaiian Theme and Fable Format05:25 The Story of Kauele Resort: Character Development and Core Values12:31 The GIVE Framework: Hospitality Rooted in the Spirit of Aloha14:21 Business Results and Hospitality: The Inseparable Connection Between Relationships and Performance18:33 Empathy as a Learnable Skill: Building Authentic Connection in Stressful Times21:01 Consistency in Leadership: Why Daily Behaviors Build Trust More Than Words27:33 Intentional Leadership: Vision, Mission, and Values as Accountability Anchors45:50 Leading with Hospitality in Remote and Hybrid EnvironmentsConnect with Craig Dowden and the Do Good to Lead Well PodcastWebsite: https://www.craigdowden.comGuest Contact InformationTaylor Scott: Founder Hospitality, LLCWebsite: https://www.leadwithhospitality.comLinkedIn: https://www.linkedin.com/in/tscott1502/Email: info@leadwithhospitality.comBooks:- Give Hospitality- Lead with Hospitality- Ball Games to Boardrooms

Hospitality is more than offering a meal or inviting someone into our home—it is a powerful witness to the love of Christ. Augustine’s journey toward faith began not with an argument, but with the gracious welcome of Bishop Ambrose, whose kindness opened the door for Augustine to encounter the truth of the gospel. Scripture reminds us that our lives testify to Christ just as much as our words do. When we walk in wisdom toward outsiders, extend grace, and make the best use of every moment (Colossians 4:5–6), God often uses our ordinary acts of love to draw others to Himself. Today, we are invited to imitate Christ’s hospitality by welcoming, serving, and loving those around us in His name. Main Takeaways You’ll learn how hospitality can serve as a powerful form of evangelism. Discover how Augustine’s relationship with Ambrose illustrates the impact of gracious, Christlike living. Understand Paul’s call to walk wisely toward outsiders and speak with grace. Reflect on how daily interactions create opportunities to demonstrate the gospel. Be encouraged to model God’s welcoming heart by extending love, warmth, and attentiveness to others. Bible Verse References Colossians 4:5 – https://www.biblestudytools.com/colossians/4-5.html Colossians 4:6 – https://www.biblestudytools.com/colossians/4-6.html Acts 4:19–20 – https://www.biblestudytools.com/acts/passage/?q=acts+4:19-20 1 Peter 2:12 – https://www.biblestudytools.com/1-peter/2-12.html James 4:14 – https://www.biblestudytools.com/james/4-14.html Romans 5:8 – https://www.biblestudytools.com/romans/5-8.html Your Daily Prayer Lord of every moment, help me steward well the relationships and opportunities You place in my life. Teach me to walk in wisdom toward others, extending the same grace, warmth, and hospitality You have shown me. Soften my heart toward those who are difficult to love, and open my eyes to simple ways I can welcome, listen, and care for others. When kindness feels costly, remind me of the cross and the immeasurable love You displayed there. May my life reflect Your heart and lead others closer to You.In Jesus’ name, Amen. Want More? Subscribe to Your Daily Prayer for daily devotional encouragement. Leave a rating or review to help others find the podcast. Visit LifeAudio.com for more biblically grounded podcasts. Explore more devotionals and spiritual growth articles at Crosswalk.com and Christianity.com. Relevant Links & Resources Articles on hospitality, Christian living, and loving others well:Crosswalk.com – https://www.crosswalk.comChristianity.com – https://www.christianity.com Scripture resources for today’s passages:BibleStudyTools.com – https://www.biblestudytools.com/colossians/4-5.html Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.