Relationship between the guest and the host, or the act or practice of being hospitable
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In this heartfelt episode of Restaurant Owners Uncorked, Wil sits down with Asheville-based caterer and soon-to-be café owner Svitlana Eadie, whose journey from a small Ukrainian village to launching Slava, her café bakery on Wall Street in downtown Asheville, is nothing short of inspiring. She shares how growing up on a self-sustaining farm shaped her love for food and community, how immigrating to the U.S. with no English and no money forced her to adapt and work tirelessly, and how years in kitchens, bakeries, and hospitality strengthened her passion for sharing culture through food. Through setbacks, delays, construction challenges, and the chaos of COVID wiping out her catering business, she kept pushing, relying on grit, planning, and what she calls “experience assets.” Supported by her family, including her mother and sister, who will help run the bakery, Svitlana is building not just a café but a gathering place meant to reconnect people, share stories, and restore the kind of close-knit community she remembers from her childhood.10 Takeaways Svitlana immigrated from a tiny Ukrainian village where community, shared food, and hospitality were woven into everyday life. She arrived in the U.S. at age 20 with no English and no money, adapting quickly by working any job she could find in hospitality. Her culinary foundation is deep, with studies in restaurant/hotel management and food science before leaving Ukraine. Her career path is broad—dishwasher, prep cook, server, banquet captain, baker, and more, including roles at Crowne Plaza, Grove Park Inn, a French bakery, and Whole Foods. She launched her catering company in 2017, which grew steadily until COVID abruptly canceled every event on her calendar. Finding the right café space took nearly four years, and once she found it, unexpected plumbing issues and contractor changes significantly delayed opening. She financed the café through disciplined saving, a HELOC, and finally a seed loan, emphasizing that nothing happened quickly or easily. Her menu will showcase traditional Ukrainian foods and recipes from her grandmother, along with breads, cakes, and familiar options for newcomers. Community is the heart of her mission—she wants the café to be a place where people talk, connect, and step away from screens. Her mindset is her superpower—optimism, resilience, gratitude, and what she calls building “experience assets” have carried her through every challenge.
Inside 20+ Years of Hotel Operations, Digital Marketing, Guest Tech, and the Future of HospitalityHospitality innovation, hotel technology, and digital marketing for hotels take center stage in this powerhouse conversation with Michael and Marcy Albert—two industry veterans with over 40 years of combined experience across Marriott, Hyatt, Radisson, Ace Hotels, OTA strategy, guest communication tools, and hotel operations leadership. This episode dives into how technology, culture, and service collide to create unforgettable guest experiences in today's competitive travel landscape.Michael Albert brings more than two decades of hospitality experience, including major roles with Marriott, Radisson, Hyatt, and 14+ years helping scale Ace Hotels from a small handful of properties to a globally recognized brand. His background spans hotel operations, digital marketing, distribution, convention and trade show logistics, and the systems that power modern hotels.Marcy Albert's journey is equally compelling—from culinary school dropout to 25-year hospitality leader across Hyatt, independent hotels, online travel agencies, and now a decade in hotel technology, property management systems, guest communication tech, and digital marketing solutions. Her vantage point bridges both the operational and tech-sales sides of the industry.Together, they unpack where hospitality is heading next, why guest expectations are evolving faster than ever, how hotels can adopt smarter technology without losing their soul, and what every operator should be doing right now to stay ahead.Perfect for:• Hotel operators and GMs• Hospitality tech leaders• Digital marketers in travel• Revenue managers and distribution teams• Anyone who cares about people, service, and unforgettable guest experiencesMichael and Marcy's lobby talk podcasthttps://hotelhumor.com/If this episode encouraged you, subscribe, review, and share the podcast to help spread the message.All links are right here: https://solo.to/kellycardenas
Shaun and Rebecca explore how interior designers can borrow luxury‑hospitality practices (think boutique hotels, high‑end resorts) and apply them to their own design businesses. They dig into the idea that service isn't just about furniture or finishes–it's about how you make your clients feel, and how you structure your process, your purchasing, your hiring, and your client‑experience to reflect that elevated standard. Along the way they share candid business talk about shifting models, hiring help, market tiers, and positioning.In this conversation they discuss:The recent Facebook designer‑group debate about trade discounts vs deep pricing and what that means for profitability.How going up‑market and leveraging stocking dealer accounts can open room for margin (and why that old‑school model still has relevance).The concept of hospitality—drawn from the book Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara—and how it applies to interior‑design business beyond restaurants. (Unreasonable Hospitality)Practical low‑starts for elevating client experience (handwritten notes, snack trays at presentations, anticipating needs) and the hard part: sustaining it over a full project.Shaun's and Rebecca's personal experiences: one signing a new project at a ‘lowest point,' website copy finally working for leads, and the bravery of hiring operations/ procurement help.The shift from being “just a furniture order‑taker” to being a concierge, experience architect, and partner—and how that reframes your value proposition.The emotional and operational reality of hiring: knowing when you're doing too much, needing to delegate, whether you're ready to manage people (or handlers), and the fear of burning out or falling behind.Mentioned:Design Biz Survival Guide RetreatHouse of Savoy Instagram post exampleUnreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will GuidaraOur links:Subscribe and leave a review - Apple PodcastsLike, Comment, & Follow - Hot Young Designers Club InstagramRebecca's InstagramShaun's InstagramFor more information - Check out the websiteBecome a “Loyal Hottie” - Support us on PatreonDesign Resources - Check out our shop
What if your family economy wasn't just about income streams, but about open doors? Kevin, Danny, and Todd unpack biblical hospitality—philia xenia, love of strangers—as a non-optional mandate, not a niche personality trait. They contrast programmatic church life with a truly relational culture, call dads to trade overstuffed sports schedules for intentional Sundays around the table, and show how widows, orphans, missionaries, and lonely saints fit into the weekly calendar. The aim: a family economy where serving strangers is normal, and love of the brethren saturates the home.
A new MP3 sermon from Generations Radio is now available on SermonAudio with the following details: Title: Practical Hospitality for Busy Families - Discipleship for Dads Speaker: Kevin Swanson Broadcaster: Generations Radio Event: Radio Broadcast Date: 11/21/2025 Length: 41 min.
Most leaders talk about transforming hospitality. Bashar Wali actually walked away from a $150 million hotel portfolio to do it. The founder of This Assembly, Wali is building a new kind of hospitality ecosystem, one centered on emotion, belonging, and human connection rather than automation and efficiency. In this episode, Dean Arun Upneja speaks with Wali about why the future of hospitality isn't just digital, but deeply human. From challenging the idea that loyalty can be bought with points to exploring how AI should enhance emotional intelligence, Wali urges leaders to rethink what makes hotels truly memorable. A celebrated thought leader and frequent speaker at BU SHA, Wali is known for his powerful TED Talk on why “humanity matters more than material luxuries” and for his keynote at the 2024 BU Hospitality Leadership Summit. With more than 20 years of leadership experience at companies like Wyndham International, Starwood, and Provenance Hotels, he continues to inspire the industry with his conviction that hospitality isn't a transaction; it's a feeling. And in an AI-driven world, that feeling may be the most valuable asset of all. Email us at shadean@bu.eduThe “Distinguished” podcast is produced by Boston University School of Hospitality Administration. Host: Arun Upneja, DeanProducer: Mara Littman, Executive Director of Strategic Operations and Corporate RelationsMarketing: Rachel Hamlin, Senior Marketing ManagerResearch: Lu Lan Music: “Airport Lounge" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0
Send us a textWe trace Joe Lisa's path from college painting gigs to a $13m experiential hospitality portfolio, exploring how purpose, scrappy execution, and smarter permitting turned failures into fuel. From desert yurts to a reborn Ohio marina, we share what scales, what breaks, and why charm wins.• Aligning purpose with business and life• Invest in your own self development• Soul Stay's waterfront build and unit mix• Permits, zoning, septic, and conditional use• Bootstrapping Arizona and 29 Palms off‑grid• When to sell, when to scale, when to pause• Boutique charm versus economies of scale• AI for guest messaging, ops, and deal sourcing• Midwest advantages and buy‑box discipline• Working with local government and media• Green flags and red flags in distressed deals• Upcoming sites in Florida and West YellowstoneLinks:Joe Lisa LinkedinSol Stay Lodge and Marina in Sandusky, OHThis episode is brought to you by Clockwork Design- outdoor hospitality's top architecture & design firm. To learn more email christian@clockwork-ad.comThis episode is powered by Sage Outdoor Advisory the industry leaders in feasibility studies and appraisals. We work hard to bring you the best insights from top experts in this space- FREE OF CHARGE, all we ask is that you consider leaving us a positive review so we can keep the momentum growing. To leave a review go to the podcast home page and scroll down past some of the first episodes - we appreciate you!
In this episode, Shawn Soole sits down with hospitality trail-blazer April Wachtel — a bartender-turned-entrepreneur with more than 25 years in the beverage world, now founder and CEO of Cheeky Cocktails. She opens up about shifting from behind the bar to building a scalable brand, and how she's helping both professionals and home enthusiasts elevate their game.
A new MP3 sermon from Generations Radio is now available on SermonAudio with the following details: Title: Practical Hospitality for Busy Families - Discipleship for Dads Speaker: Kevin Swanson Broadcaster: Generations Radio Event: Radio Broadcast Date: 11/21/2025 Length: 41 min.
ourth-generation leader Taylor Dorman, EVP of Operations at Kansas City's Jack Stack Barbecue, shares how his family has grown a simple 1950s Hickory-smoked BBQ joint into six high-volume restaurants, a catering division, nationwide shipping, and a retail production facility—while staying true to the values that built the business. He explains the family rule that every next-generation member must work elsewhere and earn a promotion before returning, and why he chose to start back in the kitchen before stepping into leadership. Taylor breaks down their core “Hope Through Hospitality” values—Humility, Optimism, Passion, Engagement—which guide hiring, coaching, and daily execution across 850 team members. He discusses how Jack Stack stands out in a competitive BBQ market by offering an elevated but welcoming full-service experience, and how the company navigates rising beef costs, aggressive local competition, and evolving technology without sacrificing genuine hospitality. As a husband and father of three, Taylor also shares how he protects small pockets of time, avoids burnout, and approaches his role as a steward of a 68-year legacy focused on long-term impact rather than short-term gains.10 key takeaways Jack Stack is a 68-year-old, fourth-generation family business with six restaurants, catering, shipping, and retail production. Family members must work outside the business, earn a promotion, and return only in existing roles—no shortcuts. Taylor started back as an assistant kitchen manager, completed a 20-week MIT program, and spent years in operations before becoming EVP. The brand wins by pairing top-tier barbecue with an elevated full-service experience that welcomes every type of guest. Their HOPE values—Humility, Optimism, Passion, Engagement—form the cultural backbone of the company. Humility is non-negotiable; promoting leaders without it can erode a multi-generational business fast. Restaurants offer real human connection and skill-building, especially for younger workers raised on screens. Technology is used only when it improves convenience; hospitality must always stay personal and accessible. Pricing and traffic are major challenges due to beef costs and dense competition; Jack Stack tackles this through strategic purchasing and partnerships like Food Service IQ. Taylor manages work and family by reclaiming small daily pockets of time, building healthy routines, and consistently showing up for both his team and his home.
In this episode, Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, explains why strong operations are defining hospitality performance today. Drawing on experience shaped by quality management at Capella, operational leadership at Chick-fil-A, and his early career as a U.S. Air Force officer, Ryan outlines what great operators do differently: study their business as intentionally as they run it, develop their people with purpose, and commit to constant improvement.He also breaks down the metrics, dashboards, and “listening posts” that reveal what's really happening inside an operation — and why understanding the guest journey is essential to staying competitive.Read the research:Q3 2025 Hotel Results: The Profit Story Behind the Numbers (Actabl)Q3 2025: How Hotels Pivoted to Protect Profitability (HotelData.com) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Michael interviews Trudi Parr, a hospitality professional with a vibrant journey that spans across media, tourism, and the evolving hotel industry. Trudi shares her unplanned yet fulfilling entry into hospitality, her roles from operations to sales, and her eventual focus on the people aspect of the business. Emphasizing the need for human-centric approaches in hospitality, she discusses the significance of treating employees well, fostering an inclusive environment, and the impact of nurturing talent from the ground up. With a keen interest in changing the perception of the hospitality industry, Trudi highlights the importance of internally built strong people practices and the challenges of recruiting and retaining talent post-COVID. Closely following the evolution of Mollie's—a motel diner concept—Trudi shares practical insights into their onboarding process, the importance of building relationships, and the excitement around new openings, particularly the upcoming launch in Manchester.Connect with Trudi:https://www.linkedin.com/in/trudi-parr/https://mollies.com/Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here A big thank you to our epsiode sponsor Apron.The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams.Head to their website to sign up.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
In the Usap Tayo episode, we talked about the latest Australian Bureau of Statistics income data, which reveals the sectors, regions, and age groups where Australians earn the most and least, highlighting major income gaps across the country. - Sa Usap Tayo episode, tinalakay natin ang pinakahuling datos ng Australian Bureau of Statistics tungkol sa kita ng mga Australyano sa iba't ibang industriya, rehiyon at age group, na nagpapakita ng malalaking agwat sa sahod sa buong bansa.
Join the Leaving Egypt community on Substack: leavingegyptpodcast.substack.comIn this episode, Al Roxburgh and Jenny Sinclair talk with Tim Dickau about the ways he has lived out his work as a Christian leader in the city. Tim is one of those thoroughly urbanized people whose roots are in rural Alberta, Canada. Shaped by the rhythms of farming and the practice of hospitality, Tim's unique blend of prairie populism shows up in his theology of place. Rather than starting with a plan or a project, he begins by asking, “What could grow here?” Deeply attentive to how God is already at work in people's lives, he tills the ground in faith, trusting that something will emerge. His journey wasn't straightforward. After leading a large church for many years, a season of burnout revealed for him a new way of being a leader. Sharing life across socio-economic divides reshaped his understanding of justice. This brought forth acts of resistance—addressing food insecurity and homelessness—and expressions of hope, such as repurposing church buildings for affordable housing. In the midst of all this, Tim is that detective of divinity, listening to what it is the Spirit wants to weave in the city, creating spaces where others can join with God in the restoration of the whole of life.Tim Dickau is the Director of City Gate Vancouver, a charity that works with churches and social organizations across the city addressing social problems like displacement of refugees, food insecurity, poverty, and in particular affordable housing and the use of church buildings. He's also a trainer in the Certificate in Missional Leadership, a one-year congregational cohort based program, at St Andrew's Hall, the Presbyterian Church college at the University of British Columbia. For more than twenty years, Tim was the pastor of Grandview Calvary Baptist Church in the downtown east side of Vancouver. He lives in community as part of an extended family. For Tim Dickauhttps://citygatevancouver.org/our-work/https://www.standrews.edu/cml/certificate-in-missional-leadership/https://williamtemplefoundation.org.uk/wp-content/uploads/The-Promise-of-New-Monasticism-in-a-Secular-Age-Tim-Dickau.pdfhttps://reimagineclc.ca/BooksForming Christian Communities in a Secular Age: Recovering Humility and Hope - A Guide to Success in Adult Faith Today Plunging into the Kingdom Way: Practicing the Shared Strokes of Community, Hospitality, Justice, and ConfessionAlso referred to in this episode:Patrick Condon Broken City: Land Speculation, Inequality, and Urban CrisisMark Elsdon Gone for Good?: Negotiating the Coming Wave of Church Property TransitionFor Alan J Roxburgh:http://alanroxburgh.com/aboutFacebook: https://www.facebook.com/alan.roxburgh.127/Facebook: https://www.facebook.com/thecommonsnetworkBooksForming Communities of Hope in the Great Unraveling: Leadership in a Changing World (with Roy Searle)Practices for the Refounding of God's People: The Missional Challenge of the West (with Martin Robinson)Joining God in the Great UnravelingLeadership, God's Agency and DisruptionsJoining God, Remaking Church, Changing the World: The New Shape of the Church in Our TimeFor Jenny Sinclair:Website: https://togetherforthecommongood.co.uk/from-jenny-sinclairLinkedIn: https://www.linkedin.com/in/jenny-sinclair-0589783b/Twitter: https://twitter.com/T4CGFacebook: https://www.facebook.com/TogetherForTheCommonGoodUKInstagram: https://www.instagram.com/t4cg_insta/ Get full access to Leaving Egypt at leavingegyptpodcast.substack.com/subscribe
WisBusiness: the Podcast with Paul Raasch, Zilli Hospitality by wispolitics
Loneliness seems to be part of what it means to be a relational being. Does that mean loneliness can never really be “solved”? Here's one way to think about loneliness: As a gap between relational expectation and social reality—something that signals our essentially relational, reciprocal nature as human beings.This episode is part 6 of a series, SOLO, which explores the theological, moral, and psychological dimensions of loneliness, solitude, and being alone.In this reflective conclusion to the series, Macie Bridge and Ryan McAnnally-Linz explore loneliness not as a pathology to solve but as a universal, creaturely experience that reveals our longing for relationship. Drawing on insights from conversations throughout the series, they consider how loneliness emerges in the gap between what we desire relationally and what we actually have, and why this gap might be intrinsic to being human. They discuss solitude as a vital space for discernment, self-understanding, and listening for God; how risk is inherent to relationships; why the church holds unique potential for embodied community; and how even small interactions with neighbors and strangers can meet real needs. Together they reflect on grief, social isolation, resentment, vulnerability, and the invitation to turn loneliness into attentiveness—to God, to ourselves, and to our neighbors, human and non-human alike.Episode Highlights“Loneliness is just baked into our creaturely lives.”“There really is no solution to loneliness—and also that's okay.”“We invite a certain level of risk because we invite another person closer to our own human limits.”“There's no blanket solution. We are all experiencing this thing, but we are all experiencing it differently.”“I realized I could be a gift to her, and she could be a gift to me, even in that small moment.”About Macie BridgeMacie Bridge is Operations Coordinator for the Yale Center for Faith & Culture. Macie is originally from the small town of Groton, Massachusetts, where she was raised in the United Church of Christ. As an undergraduate at Trinity College in Hartford, CT, Macie studied English literature, creative writing, and religious studies. She spent a year in Chapel Hill, North Carolina with the Episcopal Service Corps after receiving her B.A. There, she served as Events & Communications Coordinator for L'Arche North Carolina—an emerging L'Arche community, and therefore an incredible “crash course” into the nonprofit world.About Ryan McAnnally-LinzRyan McAnnally-Linz is Associate Director of the Yale Center for Faith & Culture and a theologian focusing on flourishing, meaning, and the moral life. He is co-author of Public Faith in Action and The Home of God with Miroslav Volf, and Life Worth Living: A Guide to What Matters Most with Miroslav Volf and Matt Croasmun.Show NotesLoneliness as Creaturely ConditionLoneliness as “baked into our creaturely lives,” not a sign of brokenness or failureThe “gap between what we want and what we have” in relationshipsLoneliness as a universal human experience across ages and contextsSolitude and DiscernmentSolitude as a place to listen more clearly to God and oneselfTime alone clarifies intuition, vocation, and identity.Solitude shapes self-knowledge outside societal expectations.Community, Church, and EmbodimentChurches can be embodied spaces of connection yet still feel lonely.Hospitality requires more than “hi”; it requires digging deeper into personal encounter.Embodied church life resists technological comforts that reduce vulnerability.Grief, Risk, and VulnerabilityDistinguishing grief-loneliness from social-isolation lonelinessRelationships inherently involve risk, limits, and potential hurt.Opening oneself to others requires relinquishing entitlement.Everyday Encounters and Ecological AttentionSmall moments with neighbors (like taking a stranger's photo) can be meaningful.Loneliness can signal attention toward creaturely neighbors—birds, bugs, landscapes.Turning loneliness outward can widen our capacity for care.Production NotesThis podcast featured Macie BridgeEdited and Produced by Evan RosaHosted by Evan RosaProduction Assistance by Alexa Rollow, Emily Brookfield, and Hope ChunA Production of the Yale Center for Faith & Culture at Yale Divinity School https://faith.yale.edu/aboutSupport For the Life of the World podcast by giving to the Yale Center for Faith & Culture: https://faith.yale.edu/give
With holiday hosting just around the corner, queen of hospitality Abby Kuykendall is the perfect person to help get you in the right frame of mind! Abby joins AllMomDoes podcast host Julie Lyles Carr to discuss what true hospitality is all about, and how to let go of stress, expectations, and perfection so you can focus on your people instead!Show Notes: https://bit.ly/3K9KQbzTakeaways:Hospitality connects people and is a way to show love.It's important to redefine hospitality beyond entertaining.Cultural pressures can hinder our ability to practice hospitality.Setting boundaries is essential for healthy hospitality.Authenticity in hospitality leads to deeper connections.Women often bear the mental load of hospitality tasks.Introverts and extroverts experience hospitality differently.Throwing off expectations can enhance the hospitality experience.God calls us to practice hospitality regardless of our skills.The journey of hospitality is about being true to oneself. I'm not carrying that torch alone.We have to look at our calendars.Set that up at the beginning.Take the stress off of yourself.Potluck it up, man.A coffee meetup in the front yard.Opening our resources to be hospitable.Using your resources to build those connections.We can distract ourselves away from what the point is.I want to focus on and he's like, Oh, if it was dirty.Sound bites:"It's not about trying to be Martha Stewart""I'm not carrying that torch alone.""We have to look at our calendars.""Set that up at the beginning.""Take the stress off of yourself.""Potluck it up, man.""A coffee meetup in the front yard.""Opening our resources to be hospitable."Chapters:00:00 Introduction to Hospitality and Connection01:53 Redefining Hospitality: From Entertaining to Authenticity04:58 Cultural Pressures and Expectations in Hospitality10:06 Overcoming Anxiety and Setting Boundaries in Hospitality18:51 Navigating Different Personalities in Hospitality21:56 Navigating Hospitality with Family Dynamics22:47 Planning and Preparation for Hospitality24:56 The Power of Potlucks and Delegation26:55 Innovative Approaches to Hosting27:53 Hospitality Beyond the Home29:38 Building Relationships Through Shared Experiences31:33 Creating Presence Over Perfection33:23 Teamwork in Hospitality35:57 Setting Expectations in Co-Hosting37:33 Connecting with the AudienceKeywords:hospitality, connection, authenticity, cultural pressures, boundaries, introverts, extroverts, community, anxiety, expectations, hospitality, family dynamics, planning, potluck, hosting, relationships, presence, teamwork, expectations, community
If having a small audience is the number one insecurity podcasters face, the second biggest is this one: “My background isn't traditional enough… so who am I to host a podcast?” Maybe you've wondered the same. Maybe you've questioned whether your experience “counts,” or whether you're allowed to call yourself an expert.Here's the truth — the podcasters who stand out aren't the ones with the most formal credentials. They're the ones who understand how their lived experiences, soft skills, and natural strengths help them connect with listeners in a way no traditional path ever could. And in this episode, I'll show you exactly how to tap into that.You don't need decades of experience or a perfect résumé to have a meaningful presence behind the mic. Listeners connect to shows that feel human — and humanity comes from perspective, not perfection. When you really think about the shows you love, it's rarely about textbook expertise. It's about how the host makes you feel understood.Your past roles (even the unexpected ones) have given you tools you might not realize you have. Retail jobs? They train you to read emotions, understand insecurities, and create comfort — all skills that help you put guests at ease and show up confidently on camera or audio. Hospitality teaches you to anticipate needs, calm nerves, and guide people through new experiences. If you've ever worked a service job, you're already equipped to create a welcoming recording environment and a listener experience that feels intentional. Maybe you've had communications, journalism, or content roles. Those experiences help you sharpen your hooks, verify information, tell stronger stories, and structure episodes that actually fulfill the promise of the title. These are transferable skills — not prerequisites you need to “earn.” If you've worked in nonprofit or mission-driven spaces, you already understand how to do a lot with limited resources. That ability to be scrappy, collaborative, and strategic is gold when building a sustainable podcasting workflow. Your personal passions matter, too. Your interest in design, aesthetics, or visual storytelling? That's exactly what helps you create a coherent brand and a recording setup that communicates trust and personality before you say a single word. If you geek out on psychology or human behavior, that becomes the backbone of your listener journey — guiding people from “I found this episode interesting” to “I want to learn more,” and eventually “I want to work with this host.” And when you look at other podcasters with non-traditional backgrounds — like Hetal, who used her curiosity as a biomedical engineer to break down global health topics, or Dani (Danilea), who built a wellness show rooted in inclusivity — you'll see proof that you don't need the “right background.” You need the right angle. Your life, your perspective, your interests, and even your quirks make your show memorable. These elements shape your show's promise and help listeners feel like they're learning from someone who gets them — not someone performing expertise.As AI-generated content becomes more common, the shows that win will be the ones rooted in lived experience, real stories, and genuine connection. Everything that makes you “different” is exactly what helps you stand out.Chapters:00:00 - Overcoming Podcasting Insecurities 07:06 - The Importance of Hospitality Skills in Podcasting 13:42 - Marketing Strategies for Podcasters 18:57 - Connecting Personal Interests to Podcasting 24:08 - Final Thoughts on Unique Show PremisesResources mentioned in this episode:For the full list of links, resources and show notes, please visit:
Ryan Magnon, now Chief Operating Officer at Ithaka Hospitality Partners, draws on nearly 14 years at Chick-fil-A to explain what hotels can learn from one of the country's most consistently high-performing service brands. In this conversation, he breaks down the cultural foundations Chick-fil-A refuses to compromise on, from aligning teams around purpose to maintaining uncompromising standards of excellence. Ryan also shares how intentional performance study, leadership clarity, and high-support/high-expectation environments translate directly into stronger hotel operations. Hospitality leaders will come away with practical ideas for elevating culture, inspiring teams, and driving excellence without burnout.Also see:Chick-fil-A's Drive-Thru Training Secret: Making 60 Seconds Count - Ryan MagnonHow Baseball Taught a Future Hotel COO Time Management and Hospitality - Ryan MagnonHow We Bring Independent Ideas to Life in Hospitality - Ryan Magnon & Scott Rohm, Ithaka Hospitality Partners A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
This week, I sat down with Dan Barnes, Managing Director of Flourish Hospitality, a learning and development consultancy built on one simple idea: that every moment in hospitality is a chance to help someone grow.Dan's story is one of those brilliant hospitality journeys that started with polishing cutlery and pretending to be a grown-up in a suit and somehow led to building learning cultures across hotels, restaurants and private members' clubs.From Marriott to Edwardian Hotels, Caprice Holdings and now Flourish, Dan's career has been a masterclass in curiosity, creativity, and learning the hard (but hilarious) way.In this episode, Dan and I dive into…How he went from dreaming of being a history teacher to becoming hospitality's go-to L&D guruThe lessons learned from Marriott's graduate scheme (and a haggis-related feedback story you won't forget)His time at Edwardian Hotels, where he built a Food & Beverage Academy and developed “The Service World to Stage” programWhy L&D in hospitality is the only truly positive role in HRThe realities of pre-opening a major hotel and the mantra that kept him saneThe joy (and chaos) of opening Annabel's and running training for 1,500 people at Caprice HoldingsWhy feedback hurts, but silence in a training room hurts moreAnd the beautiful truth that great hospitality isn't an act, it's genuine human connectionDan Barnes Quotes“Learning and development is the one truly positive role where every interaction is positive.”“It doesn't have to be perfect for it to be wonderful.”“If you're good at L&D, you build rapport — which is essentially hospitality skills.”“You can't inspire people on day one with food safety. Orientation should be about joining the journey.”“As long as you're passionate about hospitality, you can find a career anywhere.”Why this episode is worth your timeDan embodies everything great about hospitality learning, heart, humour, and humility.This episode is packed with wisdom for anyone who's ever tried to train, lead, or inspire a team while the fire alarm's going off.It's honest, it's funny, and it's full of lessons about resilience, storytelling, and why you should always leave space for people to find their own answers.Show PartnersA big shout out to Today's show partner, RotaCloud, the people management platform for shift-based teams.RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.Try RotaCloud's time-saving tools today by heading to https://rotacloud.com/philThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
What happens when luxury hospitality, holistic wellness, and human transformation intersect? In this conversation with Magdy Abdelaty, we explore how modern wellness leaders are redefining the guest journey through emotional intelligence, culture-driven design, and deeply personalized experiences. This episode reveals why wellness is shifting from a service to a philosophy, and what the next generation of spa and wellness leadership must embrace to stay relevant, regenerative, and meaningful. What You'll Learn: Why wellness no longer belongs in a silo, and how to embed it across the entire guest experience. The emotional and cultural intelligence required to lead modern wellness teams effectively. How Rosewood Chancery approaches personalized care and what it teaches about the future of luxury wellness. The essential role of intuition, presence, and storytelling in driving guest transformation. Why the industry must evolve beyond trend-following to build truly human-centered, sustainable impact. Episode Highlights: 00:00 – What wellness leadership means today 06:28 – Magdy's philosophy of human-centered hospitality 14:55 – The power of emotional intelligence in guest relationships 22:40 – Why the future of luxury wellness is rooted in personalization 31:12 – How Rosewood Chancery builds its integrative wellness ethos 42:08 – Navigating team culture and developing emotionally attuned practitioners 53:10 – Why intuition and presence create the deepest guest impact 59:38 – Magdy's vision for the future of global wellness design Meet the Guest: Magdy Abdelaty is the Director of Wellness at Rosewood Chancery, London, where he leads a transformative approach to luxury wellness rooted in emotional intelligence, cultural sensitivity, and personalized care. His leadership blends holistic philosophy with operational excellence to create deeply meaningful guest experiences. Tools, Frameworks, or Strategies Mentioned: Holistic, emotion-led wellness design Personalized guest journey mapping Integrative hospitality leadership Cultural and emotional intelligence in team development Transformational wellness programming Closing Insight: "Wellness is not what we do to people, it's what we create with them." This episode invites leaders, practitioners, and innovators to rethink how they build experiences that feel authentic, intuitive, and deeply human. Looking for expert advice in Spa Consulting, with live training and online learning? Spa Consulting: wynnebusiness.com/spa-management-consulting Live Training: wynnebusiness.com/live-education Online Learning: wynnebusiness.com/spa-management-courses Other Links: Connect with Magdy Abdelaty: linkedin.com/in/magdy-abdelaty Follow Lisa on LinkedIn: https://www.linkedin.com/in/lisastarrwynnebusiness, Listen on Apple: https://podcasts.apple.com/at/podcast/starrcast/id1565223226 Listen on Spotify: https://open.spotify.com/show/00tW92ruuwangYoLxR9WDd Watch the StarrCast on YouTube: https://www.youtube.com/@wynnebusiness Join us on Facebook: facebook.com/wynnebusiness/?ref=bookmarks Join us on Instagram: instagram.com/wynnebusiness
Now That We're A Family Print Magazine: Receive Powerful Biblical Family Encouragement Order the magazine print issues here: Winter: https://www.nowthatwereafamily.com/offers/pYsZRqup/checkout Fall: https://mixam.com/print-on-demand/68e3399759c51375f39d8d72 Summer: https://mixam.com/print-on-demand/685dc0aa325904060f51e397 Spring: https://mixam.com/print-on-demand/67c7787bc67c2e1cbaac0640 - Megan and her family make their home in the hustle and bustle of rural Lancaster County, PA. She is married to Josh Fox, her hardworking contractor husband who makes all of her house project dreams come true! She has also made a home on YouTube where she shares Mennonite cooking, modest fashion, effective homemaking routines/strategies, home makeovers, and living life intentionally and to the fullest as a mom of 4 young kids. Although she would much rather have you over and serve you a fancy iced latte in her freshly remodeled kitchen, she would love to connect with you online, virtual though it may be! Find her on YouTube and Instagram or on her website where you can find tons more delicious and constantly-distracted-mom-proof recipes! Website - https://meganfoxunlocked.com/ YouTube - https://www.youtube.com/@MeganFoxUnlocked Podcast - https://podcasts.apple.com/us/podcast/honey-im-homemaker/id1704756841 Instagram - https://www.instagram.com/meganfoxunlocked/ Any Day Block It Off Planner - https://meganfoxunlocked.com/product/new-any-day-block-it-off-planner-2/
We are blessed again to have Pam Fields with us today. This time we talk about creative ideas for hospitality. Many young mothers are lonely in their homes. Many families feel isolated. Pam gives some very practical ideas on how to change a life of loneliness for a life of fun, adventure, and rich fellowship which all mothers so desperately need.
Welcome to Episode 161 with Abby Kuykendall. Hospitality is not a calling of a few, but of every Christian. Abby, joins the podcast today to talk with Jennifer about how to do hospitality for the naturally inhospitable and the gregarious. Hospitality is about being vulnerable, offering the comfort and the presence of Christ through open doors, warm food, and a place to rest. It doesn't have to be perfect. But it should be a spiritual discipline that we all are working on. Episode sponsored by the Peaceful Press! Looking for ways to celebrate and enjoy the beauty of the holidays? Check out our Christmas Guides Vol. 1 and 2, and the Unearthing Wonder Advent Guide. Find the beautiful Peaceful Press Cookbook on Amazon!! In this episode– Hospitality should be a little imperfect Simple tips and hacks for making your home always welcoming Why we are hospitable Standards for hospitality Having your non-negotiables in place for your space and time in order to facilitate hosting The beauty of the drop-in guest Check out Abby's new book Let the Biscuits Burn You can learn more about Jennifer here: Jennifer's Instagram You can learn more about Abby Kuykendall here: Abby's Instagram Some Amazon Affiliate Links.
Taylor Scott is a hospitality lifer turned leadership coach who cut his teeth at Walt Disney World, led sales at Disney Vacation Club, and earned his MBA from Cornell's Hotel School. He's the author of Lead with Hospitality and the leadership fable Give Hospitality, translating world-class service principles into practical playbooks for teams. Susan and Taylor talk about connection, culture, and coaching. What You'll Learn About: • Why "don't reply to everything" is terrible leadership advice. • How sales and leadership mirror each other: build trust fast, influence behavior faster. • The Connect–Serve–Engage–Inspire framework you can run on a busy lobby shift. • LEAD as a service checklist: Listen, Educate, Act, Deliver. • The mindset shift from SOP security blanket to entrepreneurial trial-and-error. • Grad school's real ROI: "building shelves" in your brain + a global network. • How to lead high achievers with the 3 C's: Choice, Competence, Community. • "Guest first, team always" and "Purpose over policy" as decision filters. • Turning fear-based flailing (hello, mushroom panic) into guest-centered choices. • Why the next leadership frontier is re-teaching human connection in an AI world. Our Top Three Takeaways 1. Leadership and Sales Share the Same Core: Connection and Influence Taylor makes the case that sales is leadership, and leadership is sales. In both roles, success depends on making people trust and like you quickly, then inspiring them to take action. His "Lead with Hospitality" framework — Connect, Serve, Engage, Inspire — provides a clear path for achieving this in daily operations: connect with people on a human level, serve them first, engage with generosity and purpose, and inspire them through storytelling and authenticity. 2. The Best Leaders Create Environments for Motivation Drawing from the self-determination theory, Taylor explains that people become self-motivated when they experience choice, competence, and community — his "three C's." High achievers, in particular, thrive when leaders give them autonomy, recognize their expertise, and foster a sense of belonging. Leadership isn't about control; it's about designing the conditions where people can thrive. 3. Purpose Over Policy: Leading with Humanity From his experiences at Disney and Cosmopolitan, Taylor emphasizes two enduring leadership mantras: "Guest first, team always" and "Purpose over policy." Great leaders prioritize people and purpose over rigid rules, empowering teams to make guest-centered decisions. As hospitality evolves with AI and generational change, Taylor predicts the next frontier of leadership will be relearning how to connect on a human level — teaching empathy, conversation, and connection in an increasingly digital world. Taylor Scott on LinkedIn https://www.linkedin.com/in/tscott1502/ Lead with Hospitality https://leadwithhospitality.com/ Other Episodes You May Like: 179: Bridal Suite Sweethearts with James Ferguson https://www.topfloorpodcast.com/episode/179 118: Grief-Stricken Audience with Christine Trippi https://www.topfloorpodcast.com/episode/118 129: Boo-Boo Sugar with Jason Brooks https://www.topfloorpodcast.com/episode/129
In this episode, David and Steve sit down with Sarah Jarnicki, the Creator of BrandClave, the AI-powered platform redefining how hotel brands are created, validated, and brought to life.Sarah shares her inspiring journey from growing up in Cincinnati to working in global commodities, traveling the world, and ultimately building a revolutionary system that predicts traveler desires before they hit trend reports.We cover everything from:How AI, emotional design, and Web3 will reshape hotels by 2030Why traditional hotel branding is “broken” — and how BrandClave fixes itHow Sarah built a 7-day process that delivers fully investor-ready hotel brandsThe rise of identity tourism, digital hotels, and immersive Web3 hospitalityWhy Middle Eastern cities like Dubai & Saudi Arabia are leading hospitality innovationHow local culture, wellness, and technology will define the next decade of travelSarah also reveals her bold initiative to build the world's first Web3 hotel, co-created with 100 influential women across hospitality, crypto, finance, and design. If you're a hotel developer, hospitality leader, futurist, or just curious about where travel is heading — this is a must-watch.Watch the FULL EPISODE on YouTube: https://youtu.be/g7Lv21KxWjwLinks:Sarah on LinkedIn: https://www.linkedin.com/in/sarahjarnicki/BrandClave Hotels: https://brandclavehotels.com/For full show notes head to: https://themodernhotelier.com/episode/234Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
All Shall Be Well: Conversations with Women in the Academy and Beyond
“Hospitality is not only external; it's internal. Hospitality is not only inside of spaces; it's also wherever we go.” — Laura Baghdassarian Murray Spiritual director Laura Baghdassarian Murray joins us on the podcast to discuss the place of spiritual hospitality in our everyday lives. How can we find authentic ways to offer and receive hospitality that can transform our lives? Author and spiritual director Laura Baghdassarian Murray joins us on the podcast to discuss her recent book Becoming a Person of Welcome: The Spiritual Practice of Hospitality. In our conversation, Laura broadens our understanding of hospitality, pointing out ways that our skills in receiving hospitality are just as important as our skills in hosting. This discussion was decidedly not about “entertaining,” but rather about finding that posture within us that welcomes and is welcomed by others through the Holy Spirit. In addition — I'm pleased to tell you that InterVarsity Press is offering a discount on Becoming a Person of Welcome for listeners of this podcast. Just use the code IVPWSAP25 for 25% off and free shipping when you purchase the book at ivpress.com. You can find a link to the book and the discount code in the show notes. And if you listen to the end of the credits you'll hear an excerpt from our conversation where Laura offers a thoughtful suggestion for finding inner hospitality during potentially-stressful holiday gatherings. So jump right in! We're so glad you're here. — Ann Boyd For show notes or more information please visit our article at The Well. If you'd like to support the work of InterVarsity's Women Scholars and Professionals, including future podcasts such as this episode, you can do so at givetoiv.org/wsap. Thank you for listening!
Amid Vietnam's rapid economic and social transformation since the late 1990s, stories of resilience, opportunity, and positive change have become an integral part of the country's development journey. From a nation where the majority of people once lived day to day through manual labour, Vietnam has gradually created opportunities for young people, especially those from disadvantaged backgrounds, to access education, vocational training, and essential skills for the future.In this context, sustainable support models have also emerged, laying the foundation for broader social and workforce development. Among them, KOTO, founded by CEO Jimmy Pham, has become a pioneering organization, focusing on vocational training in the hospitality industry while also nurturing life skills and providing career guidance to prepare youth for professional work environments.Join host Hao Tran in a conversation with Founder and CEO, KOTO - Jimmy Pham, as he shares the journey of building the organization and his insights on vocational training and career development.___Listen to this episode on YouTubeAnd explore many amazing articles about the pioneers at: https://vietcetera.com/vn/bo-suu-tap/vietnam-innovatorFeel free to leave any questions or invitations for business cooperation at hello@vni-digest.com
The episode features brothers Billy and Tommy Hall of Halls Chophouse, sharing how their late father's “service before self” philosophy, honed in luxury hotels, became the backbone of a family-run steakhouse that launched in 2009 on a rough stretch of King Street in Charleston during the Great Recession and slowly grew into a 10-restaurant hospitality group across the Southeast. They talk about treating every guest like they're walking into their home: handshakes and hugs at the door, learning names and stories, grabbing Dr Peppers and pizzas from other businesses if that's what it takes, writing stacks of handwritten thank-you notes every night, and viewing each shift as a “battle” to change someone's day for the better. Along the way they dive into hiring for attitude over polish, leading by example on the floor, managing through brutal beef prices while protecting quality via long-term relationships with suppliers, balancing a 24/7 business with family life, and the deep gratitude they feel for guests who choose to spend their hard-earned money in a place that strives to make them feel seen, known, and validated.Key Takeaways Hospitality is in their DNA.Billy and Tommy grew up as “hotel brats,” moving 23 times while their dad ran iconic properties; service before self wasn't a training module, it was simply how their family lived. Halls started in the worst of times and places.The first Halls Chophouse opened in 2008–2009 on a then-boarded-up stretch of King Street during a severe economic downturn, and early nights saw as few as 17 guests. It's a true family business.Mom, dad, brothers, sister, and even grandma were all in the building at the start; their mother still works brunches and decorates for holidays, and Tommy's kids now grow up in the restaurants. Growth has been deliberate and values-driven.What started as one steakhouse has grown into 10 concepts, including Rita's Seaside Grill on Folly Beach, Halls locations in Greenville, Columbia, Somerville, Nashville, and a seafood concept, Halls Catch, all built around the same hospitality standards. They treat every day like game day.Drawing on Tommy's sports background, they see restaurant service as a daily battle; “you're only as good as your last steak,” and winning with guests (sales) fixes a lot of other problems. They hire for heart, not just skills.The focus is on good people with great attitudes and energy, then giving them freedom to be human and connect instead of reciting scripts; managers are expected to model that behavior. Old-school touches still win in a digital world.Handshakes, eye contact, remembering names, personally walking guests to the restroom, and sending 70+ handwritten thank-you notes a night are non-negotiables that make guests feel truly valued. “Yes” is the default answer.If a kid wants pizza or a guest wants Dr Pepper, they'll go down the street or across the way to get it; they refuse to hide behind “we don't have that” when a little extra effort can delight someone. They manage headwinds by doubling down on experience.Even as beef prices surge and costs climb, they stay committed to top-tier product through long relationships with suppliers like Allen Brothers, and make up for higher prices by delivering unforgettable service. They see guests as family and the journey as a marathon.To their regulars who visit multiple times a week and to first-timers alike, their message is simple: thank you, tell us when we fall short, and know we're in this for the long haul, not a quick hit.
Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, returns to explore the early experiences that shaped his approach to leadership today. In this episode, he reflects on his formative years as a young Air Force officer and the lesson that defined his career: learning to rely on the expertise of the seasoned leaders who led him. Ryan explains how humility, trust, and listening became the foundation of his leadership style. Hospitality leaders will hear how these principles continue to guide how he builds teams and drives excellence across a modern hotel organization. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this delightful “Belonging Bite” mini-episode, hosts Doreen and Megan dive into the profound connection between food and belonging. From childhood comfort foods to international culinary adventures, they explore how what we eat is never just about taste, but deeply tied to our sense of home, community, and personal story.Key Topics Covered:Personal Food Memories:Megan shares her love for afternoon tea—a ritual that grounds her and transcends borders. Doreen reminisces about the comfort of udon noodles on a rainy day in Kyoto, and how learning to make rice helped ease transitions in different countries.Staples of Belonging:Doreen highlights rice as a cross-cultural staple, while Megan reflects on her mom's grilled cheese sandwiches as a comforting family tradition.Food and Community:The hosts discuss how food anchors family and community gatherings, fostering connection beyond words. Doreen mentions feeling most at home in gatherings featuring a mix of cuisines that bring together diverse cultures.Out of Place or Welcome:Both hosts reflect on moments of feeling out of place or accepted due to the foods they brought to international settings—Megan notes her anxiety as a TCK (Third Culture Kid) at school lunch, and Doreen recalls cultural sensitivity around Ramadan in Saudi Arabia.Cultural Insights:The episode touches on the role of food in cross-cultural respect and community—like the breaking of fast in Ramadan, tea rituals in Bedouin tents, and TCK reunions where sharing tea is an act of collective memory.Invitation to Listeners:Megan encourages listeners to invite someone for tea, coffee, or a meal, highlighting the lost art of home hospitality as a powerful act of welcoming and community-building.Favorite Quote:Doreen closes with a favorite Anthony Bourdain quote:“Food is everything we are. It's an extension of our nationalistic feelings, our ethnic feelings, our personal feelings, our provinces, our tribes and your grandma.”Takeaways:Food is a powerful trigger for memories, emotions, and a sense of belonging.Sharing meals—no matter how small—can foster deep connections across cultures.Hospitality is as simple as a cup of tea and as profound as a feast across divides.Calls to Action:Invite someone for tea or a meal this week—rekindle the lost art of welcoming people into your home.Connect with Nomadic Diaries:Tune in for more "Belonging Bites" as Doreen and Megan continue to explore the everyday moments and meaningful practices that help us feel at home, wherever we may be.Support the showHome is Where Your Story Crosses Borders!We aim to inspire expat solutions, by helping you navigate global living with ease and grace.
Justin Timberlake BioSnap a weekly updated Biography.Justin Timberlake continues to expand his business empire while maintaining a relatively low profile in terms of public performances. The pop superstar recently made headlines with his hospitality ventures, particularly the announcement of a major new project in Austin, Texas. Timberlake is partnering with restaurateur Sam Fox to bring an expanded version of their successful Nashville establishment, The Twelve Thirty Club, to downtown Austin. This luxe four-level venue will occupy a historic post office building dating back to 1912 and will span 35,000 square feet, making it significantly larger than the Nashville flagship. The 30 million dollar renovation is set to begin in early 2026, with an expected opening in late 2027. The space will feature The Supper Club on the main level offering live performances, a speakeasy with DJ sets, a members-only lounge, and a private event space accommodating up to 80 guests.Beyond the Austin project, Timberlake's golf ventures continue gaining traction. His company, The Farm Nashville, affiliated with 8AM Golf where he serves as co-developer, recently finalized the purchase of approximately 112 acres in Nashville's Whites Creek neighborhood for 7.5 million dollars. This brings their total holdings to roughly 475 acres, where they're developing Bounty Club, an exclusive 18-hole private golf course designed by King-Collins. The membership will be highly curated, positioning it among Nashville's most elite golf establishments.On the entertainment front, Timberlake is confirmed to headline the Electric Castle festival in Romania this summer, marking his first performance in the country. The July 16-20 event at Banffy Castle near Cluj-Napoca will showcase his extensive catalog alongside material from his recent album, Everything I Thought It Was.Recent social media activity shows Timberlake enjoying personal time, including a date night with his wife Jessica Biel at the Los Angeles hotspot Beauty and Essex, as well as golf outings at Newport Beach Country Club affiliated with his 8AM Golf company.While recent reports indicate he's focusing on personal health matters and taking a temporary break from intensive industry work, his business momentum shows no signs of slowing. Between his restaurant empire expansion and continued golf course development, Timberlake is strategically positioning himself as a major player in hospitality and leisure industries beyond his entertainment career.Get the best deals https://amzn.to/3ODvOtaThis content was created in partnership and with the help of Artificial Intelligence AI
Step into Episode 186 of ‘On the Delo' as Delo hosts a candid conversation with Jess, the creator and driving voice behind Mouth by Southwest — the Valley's essential restaurant and hospitality newsletter.Jess shares how a creative side project evolved into one of Arizona's most trusted industry publications, reaching more than 2 million readers. From grinding out newspaper gigs in North Dakota to shaping the voice of Phoenix's dining scene, his story is one of persistence, community, and authentic connection.If you're in hospitality, content creation, or entrepreneurship, this episode is packed with insights on building a personal brand, sustaining creative integrity, and navigating the ever-changing media landscape. Expect honest talk about small business advocacy, marketing lessons, and why genuine relationships still matter most.Chapter Guide (Timestamps):(0:00 - 3:30) Introduction: Podcast 185 and Guest Jess, Mouth by Southwest(3:31 - 9:15) From Fargo to Phoenix: Early Journalism, Career Shifts, Building Skills(9:16 - 13:30) Launching Mouth by Southwest: Hobbies Turned Business(13:31 - 18:30) Paid Content, Changing Advertising Models, Subscription Growth(18:31 - 23:00) Advocacy: Supporting Local, Marketing Musts, Real Impact23:01 - 28:30) Newsletter Power, Audience Growth, Lessons Learned(28:31 - 32:30) Restaurant Success & Failure: Capital, Marketing, and Longevity(32:31 - 38:00) Digital Challenges: Websites, AI, and Tech in Hospitality(38:01 - 45:00) Personal Side: Dogs, Hobbies, Real Life Behind the Work
For our upcoming holiday season, we're re-airing a classic episode from our archives about hospitality. It's not about stressing over clean baseboards.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this conversation, Sabrina Linman shares her journey into real estate investment, detailing her first property purchase, the challenges she faced with squatters, and the successful renovation that led to a significant profit. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Households aren't just about who shares your last name—they're about the people who share your life. In this episode of The GoodKind Podcast, Clayton, Amy, and Chris dig into the idea of “household” as Andy Crouch describes it: a web of relationships that offers belonging, responsibility, and formation in a world that often feels disconnected.From college dorm “communes” to hosting friends who become family, the hosts explore what it really means to live deeply with others. They unpack why modern life makes communal living feel strange, how technology has shaped us into isolated “pixels,” and why the Bible presents a much more connected vision of people bound together by trust and consequence.Whether you're longing for deeper community, curious about living more intentionally with the people around you, or simply wondering if your friend-who's-basically-an-aunt counts as part of your household, this conversation will help you imagine a richer, more rooted way of life.Takeaways:A “household” is more than a family—it's a group of people who share life, trust, and responsibility.Technology can flatten our relationships into interactions without consequence.The Bible describes people as interconnected, like a net—distinct but bound together.Hospitality is one of the simplest ways to rebuild household-like rhythms.Deep community doesn't always require sharing a roof, but it does require shared presence and vulnerability.You can take small, intentional steps toward creating a modern household right where you are.Resources & Products Mentioned:The Life We're Looking For – Andy Crouch's exploration of households and human flourishing.The Gospel Comes With a House Key – Rosaria Butterfield on hospitality and biblical community.
Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, shares how his early experience as a bat boy for the Atlanta Braves shaped his approach to hospitality and time management. He explains how serving players taught him the fundamentals of anticipating needs, managing time with intention, and developing habits of personal excellence long before he entered the hotel business. This episode explores how those lessons still inform his leadership today and why they matter for anyone operating in hospitality. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Send us a textBrandon Downer: How Pink's Window Cleaning Franchise Turned Home Services Into Hospitality | The Franchise Insiders PodcastDiscover how Brandon Downer built Pink's Window Cleaning from a neighborhood observation into a thriving home services franchise that treats customers like guests and technicians like hospitality professionals.From Layoffs to Launching a Home Service FranchiseAfter two layoffs, Brandon Downer and his partner Carter spotted an opportunity during a neighborhood walk: local service trucks everywhere, but zero customer experience. They launched Pink's Window Cleaning with a bold premise—apply hospitality principles to blue-collar work.Why Most Window Cleaning Services Fail Customers (And How Pink's Solves It)Homeowners face recurring problems: no-shows, handwritten quotes, surprise pricing, and crews that don't respect their property. Pink's redesigned the entire experience: online scheduling, upfront pricing, card-on-file payments, branded uniforms, and a promise to leave every property better than they found it.The Pink's Franchise Playbook: Culture, Systems, and ScalabilityLearn why Pink's hires baristas and hospitality workers (not just window cleaners), how technology drives trust and recurring revenue, and why a memorable brand color beats a generic business name. Brandon shares the franchise growth strategy: launch timing by market seasonality, building routes that compound, and creating exit opportunities for owners.Blue-Collar Franchise Opportunities and AI-Resistant BusinessesWe explore why service-based franchises offer real wealth-building paths for younger entrepreneurs—hands-on MBAs that create jobs, build leadership skills, and generate recurring revenue streams that boost business valuation.Ready to Explore Franchise Ownership?Whether you're considering a home services franchise, window cleaning business, or other blue-collar opportunities, visit thefranchiseinsiders.com to take our 3-minute franchise matching assessment. Subscribe for weekly episodes and leave a review to help others discover their path to business ownership.Keywords: Pink's Window Cleaning franchise, home services franchise opportunities, window cleaning business, blue-collar franchise, franchise ownership, service-based franchise, recurring revenue businessVisit www.thefranchiseinsiders.com to subscribe.Send us your questions for an upcoming episode at 305-710-0050.From your pals in franchise ownership, Jack and Jill Johnson. The Franchise Insiders Podcast Schedule A Call Text: 305-710-0050 Take our FREE Business Builder Assessment
Catholic dating is confusing. Hosting feels overwhelming.And most women overcomplicate both.In this Glow Up Challenge episode, Florencia sits down with bestselling author Emily Stimpson Chapman to break down the real rules for dating well, hosting with confidence, and building the kind of community that makes life beautiful.If you've ever asked, “Why am I still single?” or “How do I even host without losing my mind?” — you'll love this one.⭐ In This Episode:Why so many Catholic women feel “left behind”… and why it's NOT your faultThe #1 mindset shift that makes dating easier immediatelyIs he marriage material? Emily's “3-date rule” every woman should knowOrange flags vs red flags — and why overly eager guys are a warning signWhy hosting dinner might be the cure for Catholic lonelinessHow a rotisserie chicken + paper plates can build lifelong friendshipsThe truth about comparison culture and Catholic Instagram dinner partiesWhy your single years might be the MOST important years for your vocationHow hospitality forms you into a better wife, mother, and womanThe secret to building community that lasts into old age
In today's episode, we're breaking down the dos and don'ts of signing a retail property lease – from due diligence and heads of terms to rent reviews and exit strategies.We'll speak with a leading broker and two real estate lawyers in London and New York to uncover how operators can navigate the small print, negotiate a fair deal, and protect themselves from personal exposure.Our guests are Russel Helbling, Managing Director, Katz & Associates, Jason Dunietz, Real Estate Group Chair, Helbraun & Levey, Ian Leigh, Partner, CBG.Credits music: "Talk About A Movie" by Z.M.A in association with The Coffee Music Project and SEB Collective. Tune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Are you living with a napkin on your lap or a towel over your arm? It's time to stop sitting in the booth demanding to be served. True hospitality means trading the mindset of a customer, who is preoccupied with their own life, for the mindset of a servant. Jesus did not come to be served, but to serve. The real challenge is to make the change from the napkin, which we use to be served, to the towel, which we use to serve others. This means we stop acting like customers and start asking one simple question in every situation: "What would a servant do?" Hospitality isn't something to discuss; it's something to do.
To find out more and see where to buy Dr Paul's books, please visit https://www.paullee.com/ You can also catch Paul on Bluesky at https://bsky.app/profile/drpaullee.bsky.social Interview summary: Dr Paul Lee, a nuclear physicist and paranormal researcher, discussed his latest book on haunted UK eateries and shared personal experiences with paranormal activity, including challenges in collecting data and gaining access to haunted locations. Paul and James explored various aspects of paranormal investigation, including changes in ghostly phenomena, the challenges of verifying historical claims, and the importance of thorough research to separate fact from fiction. They discussed the limitations of paranormal investigation tools, the role of psychics and mediums, and the need for maintaining accurate databases of haunted locations, while emphasising the importance of honesty and scepticism in paranormal research. If you would like to support the running of this Podcast, please consider buying James a coffee at https://ko-fi.com/forteannewspodcast
Pastor Levi Matteson starts a miniseries, "The Welcoming Table," leading into Thanksgiving and starting with a talk about Hospitality, including: 1) The Call of Romans 12 (Romans 12:1-2), 2) Why Hospitality Feels Hard, 3) From Eden to the New Creation, God is the ultimate Host (Genesis 2, Luke 15, Revelation 19), 4) The Shape of Gospel Love, devotion Honor, sharing, hospitiality (Romans 12:9-13), 5) Receiving Hospitality, and 6) Why Hospitality Matters. This episode of the Evangel Houghton podcast is a Sunday message from Evangel Community Church, Houghton, Michigan, November 16, 2025.
Lead with Hospitality: The Secret to Inspiring People in Any Workplace with Taylor Scott In this episode of Deep Leadership, I'm joined by leadership expert and author Taylor Scott, who spent more than twenty years inside top hospitality brands. His message is simple and powerful: great leaders make people feel welcome, comfortable, and important. We break down the real meaning of leading with hospitality and why this mindset inspires teams in any workplace. Taylor shares stories from his career, the science behind emotional leadership, and the five core values that help leaders create a sense of belonging, trust, and genuine connection. If you want to improve your leadership, build stronger teams, and influence people through humanness—not authority—this conversation is a must-listen. In this episode you'll learn: Why hospitality is a leadership superpower How to make people feel valued and inspired The emotional skill every modern leader needs How kindness and intentionality drive performance Practical ways to bring humanity back into leadership
#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com Takeaways- Carlos's family background influenced his entrepreneurial spirit.- Being the first in his family to attend college was a significant milestone.- Internships helped Carlos realize what he didn't want in a career.- Transitioning from finance to a startup environment was a pivotal moment.- Quality and customer experience are central to Feast & Fettle's success.- Vertical integration allows for better control over the customer experience.- Smart growth is preferred over blitzscaling in business.- Employee care is crucial for retention and company culture.- Carlos aims to help others from non-traditional backgrounds succeed.- Success is about giving back and creating opportunities for others. Chapters00:00 Introduction to Carl Svetter Jr. and Feast & Fettle01:21 Early Influences and Family Background04:37 Lessons from Family Business06:39 The Journey to College and Its Significance09:53 Navigating the Corporate World11:55 Internship Insights and Realizations13:49 Transitioning to Consulting and Growth17:57 The Move to Deliveroo and Cultural Differences22:41 The Spark of Entrepreneurship31:24 Scaling and Strategic Expansion38:30 Building a Purpose-Driven Company41:54 Defining Hospitality and Leadership45:47 Success and Giving Back
Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUy Apple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233 Youtube - https://www.youtube.com/@ThisWeekinHospitality In this episode of This Week in Hospitality, Zach Busekrus sits down with Scott Eddy, Ben Wolff, and Edwin Kramer to unpack three major stories dominating the travel and hospitality world. From Sonder's dramatic collapse following Marriott's termination, to Hilton's launch of the Outset Collection, to Airbnb's bold embrace of hotels — this was one of the most consequential weeks the industry has seen in years. The team brings perspectives spanning global travel, hotel development, luxury operations, and hospitality tech. Fast-paced, unfiltered, and deeply informed — this is the weekly breakdown every hotelier, operator, developer, and investor should be listening to. This Week in Hospitality is presented to you by Journey. Journey is a loyalty platform built specifically for independent boutique hotels and high-touch hospitality brands. Our mission is to give operators the same powerful rewards engine, data intelligence, and guest insights that major chains rely on — without asking them to give up the individuality, soul, or story that makes their property extraordinary. If you're an owner or operator of an extraordinary, independently owned and operated hotel or residence — and you want to see whether your property is a fit for the Journey Alliance — you can learn more and apply at alliance.journey.com. Key Topics & Timestamps 00:00 — Introductions & why this podcast exists 09:12 — Story #1: Sonder × Marriott partnership collapses 17:08 — Ben's take: STR brand value & commodity product problem 23:45 — Marriott, scale, loyalty, and future brand strategy 25:47 — Story #2: Hilton launches The Outset Collection 33:50 — Owner perspective: data, flag strategies, ROI trade-offs 39:01 — Independents vs. major flags: the next 10 years 42:11 — Story #3: Airbnb officially welcomes hotels 45:42 — Airbnb's evolution into a hospitality ecosystem 50:51 — Does Airbnb need a total rebrand? 54:00 — “Back to hospitality roots” debate 54:53 — Wrap-up & what's coming next Your Hosts: Zach Busekrus — Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/ Scott Eddy — Global Travel & Hospitality Expert @MrScottEddy LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/ Ben Wolff — Founder of Onera & Oasi LinkedIn: https://www.linkedin.com/in/ben-wolff/ Instagram: https://www.instagram.com/uniquestaysguy/ Edwin Kramer — Luxury Hotelier Consultant & Former GM LinkedIn: https://www.linkedin.com/in/edwinkramer/ Instagram: https://www.instagram.com/edwinkramer/
In this conversation, Ben Wolff shares his journey from nightclub promoter to a successful entrepreneur in the hospitality industry. He discusses the unique concept of tree house hotels under the Onera brand, the evolution of the Hill Country market, and his innovative marketing strategies that leverage social media and influencer partnerships. Ben also introduces his new project, Baya Hotels, which aims to create a tropical landscape resort in Florida, blending outdoor experiences with agritourism. Ultimate Show Note: 00:00:00 - Introduction to the podcast and guest introduction 00:02:30 – Ben Wolff 's background in hospitality and transition to boutique hotels 00:04:44 - Explanation of Treehouse Hotels and the meaning behind Onera 00:06:17 - Current market trends in the Hill Country and Austin's growth 00:08:16 - Impact of new luxury resorts on the Airbnb market 00:09:35 - Architectural design and construction challenges of unique hotel units 00:12:28 - Marketing strategies and the role of social media in driving traffic 00:20:01 - Overview of the new Baya Hotels project and its unique concept Connect with Ben on Social: Insider Secrets Helping You Navigate the Future of Hospitality https://www.linkedin.com/in/ben-wolff/ Instagram (@undefined) Visit Us:https://accountableequity.com/https://accountableequity.com/case-study/ Turn your unique talent into capital and achieve the life you were destined to live. Join our community!We believe that Capital is more than just Cash. In fact, Human Capital always comes first before the accumulation of Financial Capital. We explore the best, most efficient, high-integrity ways of raising capital (Human & Financial). We want our listeners to use their personal human capital to empower the growth of their financial capital. Together we are stronger. LinkedinFacebookInstagramApple PodcastSpotify
Eugene Remm, co-founder of Catch Hospitality Group, joins Rich Kleiman on Boardroom Talks to share how he built one of the most recognizable restaurant brands in the world without losing authenticity or the soul that made it special. From his early days as a nightlife promoter in New York to creating a global hospitality empire, Remm discusses the lessons learned along the way, from scaling culture and consistency to building teams based on trust and communication. He also opens up about leadership, patience in business, and why true hospitality is something you can't fake. Watch as Remm breaks down what it really takes to grow a brand that connects across food, culture, and experience, and how he's continued to evolve Catch without compromising what makes it unique.