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Legendary British ad man Rory Sutherland invented a fake business on a podcast, a coffee shop appealing to the busy commuter called “Flat White or F**k Off.”But it's one thing to have a post go big on TikTok or Instagram… but to turn that viral moment into an actual COMPANY is a very different challenge.On TWiST, Jason and Lon chat with Charlie Hurst, Tom Noble, and Will Sudlow, founders of the online brand “Flat White or F**k Off,” about how they took a funny little slogan and turned it into a string of popular social media accounts, a line of merch, a pop-up café, and let's face it, an entire lifestyle.PLUS we've got Mog and Dubs from Subnet 75 — Hippius! Hear how they're using the blockchain for decentralized storage, and providing server space much cheaper than their famous hyperscaler rivals.This Week In Startups is made possible by:Plaud - https://Plaud.ai/twistLinkedIn Jobs - https://LinkedIn.com/twist.Wispr Flow - https://wisprflow.ai/twistNorthwest Registered Agent - https://www.northwestregisteredagent.com/twistTimestamps:00:00:00 Intro00:01:28 Plaud - If your work depends on conversations — interviews, meetings, calls — you need a Plaud NotePin. You can check it out at https://Plaud.ai/twist and use code TWIST for 10% off!00:03:22 What is "decentralized cloud storage"?00:05:42 How Hippius came together00:09:57 LinkedIn Jobs - Hire right, the first time. Post your first job and get $100 off towards your job post at https://LinkedIn.com/twist.00:11:38 Incentivizing miners00:14:25 How many people are contributing?00:18:42 But where does the value accrue?00:20:18 Wispr Flow - Stop typing. Dictate with Wispr Flow and send clean, final-draft writing in seconds. Visit https://wisprflow.ai/twist to get started for free today.00:29:55 Northwest Registered Agent. Get more when you start your business with Northwest. In 10 clicks and 10 minutes, you can form your company and walk away with a real business identity — Learn more at https://www.northwestregisteredagent.com/twist00:35:53 The best places to eat in Dubai00:38:06 The inspo behind "Flat White or F Off"00:42:16 From social media to IRL business00:53:06 The secrets of experiential marketing00:57:28 Hospitality's "Rule of 3s"00:59:33 Inside the Flat White London pop-up01:13:11 Lon and Jason's Oscar picks01:26:06 Lon went "Inside the Manosphere"Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.comCheck out the TWIST500: https://www.twist500.comSubscribe to This Week in Startups on Apple: https://rb.gy/v19fcpFollow Lon:X: https://x.com/lonsFollow Alex:X: https://x.com/alexLinkedIn: https://www.linkedin.com/in/alexwilhelmFollow Jason:X: https://twitter.com/JasonLinkedIn: https://www.linkedin.com/in/jasoncalacanisCheck out all our partner offers: https://partners.launch.co/Great TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarlandCheck out Jason's suite of newsletters: https://substack.com/@calacanisFollow TWiST:Twitter: https://twitter.com/TWiStartupsYouTube: https://www.youtube.com/thisweekinInstagram: https://www.instagram.com/thisweekinstartupsTikTok: https://www.tiktok.com/@thisweekinstartupsSubstack: https://twistartups.substack.com
Confidence isn't just mindset crap. It affects your pricing, your messaging, your sales conversations and your boundaries. And ultimately - whether your retreat fills or flops. In this episode, Shannon is joined by leadership expert, sales strategist, and bestselling author Nathan Jamail (she is biased, but he is pretty damn amazing) to unpack the real reason many retreat leaders struggle to sell out their events: lack of business confidence. They discuss: Imposter syndrome in the retreat industry Underpricing rooted in insecurity Overexplaining instead of leading What confident messaging actually sounds like How to build real, earned business confidence They also share that this episode was recorded in their new studio space in Austin - and you can now watch the full conversation on YouTube. If you've ever doubted yourself while launching a retreat, this episode will challenge and strengthen you. What You'll Learn Why confidence directly impacts conversions The hidden cost of underpricing How retreat leaders accidentally repel buyers The difference between loud marketing and confident leadership The discipline required to build real business confidence Key Takeaways Imposter syndrome doesn't disappear - it's managed through action. Underpricing signals insecurity to your audience. Overexplaining weakens authority. Confident leaders make clear decisions and stand by them. Confidence is built through preparation, skill, and repetition - not affirmations alone. Watch on YouTube This episode was recorded in our new studio space in Austin - go watch the full conversation on YouTube. Learn more about Nathan Jamail: https://nathanjamail.com/ Join Nathan and Shannon at the Forum: https://luxuryinbusinessretreats.mykajabi.com/retreat-industry-forum Subscribe here: The Retreat Leaders Podcast Resources and Links: Learn to Host Retreats Join our private Facebook Group Top 5 Marketing Tools Free Guide Get your legal docs for retreats Join Shannon in Denver at the Retreat Industry Forum Join our LinkedIn Group Apply to be a guest on our show Thanks for tuning into the Retreat Leaders Podcast. Remember to subscribe for more insightful episodes, and visit our website for additional resources. Let's create a vibrant retreat community together! Subscribe: Apple Podcast | Google Podcast | Spotify ------ TIMESTAMPS Podcast Introduction and Studio Setup (00:00:02) Shannon introduces the podcast, new studio setup, and her guest, Nathan, her husband. The Importance of Confidence for Retreat Leaders (00:02:09) Shannon highlights Nathan's confidence and introduces confidence as a key topic for retreat leaders. Confidence vs. Arrogance and Childhood Story (00:03:22) Nathan shares a story about their daughter and explains the difference between confidence and arrogance. Imposter Syndrome and Taking Action Afraid (00:05:33) Discussion about imposter syndrome, acting confident, and the importance of taking action despite fear. How Confidence Impacts Marketing and Messaging (00:06:31) Shannon explains how confidence (or lack thereof) affects marketing, pricing, and messaging for retreat leaders. Belief in Yourself and Authenticity (00:07:01) Nathan and Shannon discuss the need to believe in yourself first and the role of authenticity in confidence. Stage Fright and "Doing It Anyway" (00:09:18) Nathan admits to still feeling nervous before speaking, and Shannon encourages action despite nerves. Personal Example: London Workshop Doubts (00:10:14) Shannon shares her experience with self-doubt before hosting an international workshop and how she overcame it. Hospitality, Impact, and the Human Touch (00:11:55) Nathan discusses the difference between service and hospitality, and the unique impact of human connection. AI, Connection, and the Future of Retreats (00:12:52) They discuss how AI can't replace human connection, making retreats more valuable in the digital age. Example: AI Dating at Bars and the Need for Real Connection (00:16:07) Shannon and Nathan talk about people dating AI at bars, emphasizing the growing need for real-life connection. Projecting Confidence and Sales Conversations (00:17:13) They discuss how lack of confidence is projected in sales and the importance of confidently presenting value. Vulnerability, Mistakes, and Being Confidently Wrong (00:18:18) Nathan explains that vulnerability increases confidence and that it's okay to be wrong—just be confidently wrong. Learning from Mistakes and Seeking Knowledge (00:19:42) Shannon and Nathan discuss learning from mistakes, attending events, and the value of learning from others. The Power of Learning, Confidence, and Motivation (00:23:44) Nathan shares a formula: learning increases confidence, which boosts motivation, using events and yoga as examples. Closing and Call to Action (00:25:01) Shannon wraps up, encourages listeners to attend events, and thanks Nathan for joining the episode.
I sit down with Jessica and Damien Zouaoui, the founders of Oakwell Beer Spa, to unpack how they built one of the most creative hospitality concepts in the country. What started as a simple realization during their travels—that beer spas existed around the world but not in the United States—turned into a wildly successful business blending craft beer culture, wellness, and an exceptional guest experience. We talk about how they identified a massive piece of “whitespace” in the market, the risks of launching a concept people didn't yet understand, and the operational discipline required to deliver world-class hospitality. For gym owners and entrepreneurs alike, this conversation is a masterclass in differentiation, customer experience, and building something people didn't even know they wanted.
Why This Episode MattersEamon Rockey has worked at the highest levels of restaurant service, cocktail culture, beverage education, and spirits production, giving him a rare view across the industry.The conversation looks at how fine-dining standards, bar technique, and product development intersect in the real world.Mark, Francis, and Eamon dig into the difference between useful innovation and performative cocktail prep.The episode also explores what happens when hospitality people move into sales and brand-building.The Banter Mark Pascal and Francis Schott open the show with stories: one that makes carrying bitters in your bowling bag seem entirely reasonable, and a highly sophisticated scam that nearly got $1,500.The Conversation Eamon Rockey talks about his path from Eleven Madison Park to Betony, where he helped build one of New York's standout fine-dining rooms and developed the clarified milk punch that influenced cocktail world. Rockey reflects on restaurant service, beverage instruction, and the evolution of Rockey's Botanical Liqueur.Time Stamps0:00 – Opening banter: a failed cocktail and a near-miss scam8:40 – Eamon Rockey joins12:30 – Betony: origin, success and closing18:30 – Clarified milk punch and Rockey's role in bringing it back24:00 – Cocktail culture: when technique stops helping the drink32:00 – Teaching at ICE36:40 – Different types of sales and skills required46:45 – Rockey's Milk Punch to Rockey's Botanical Liqueur & where to find it54:00 – Mark and Francis discuss teaching at ICE in March 2020 Guest Bio Eamon Rockey is a hospitality professional, beverage educator, and spirits entrepreneur whose career includes roles at Eleven Madison Park and Betony. He launched Rockey's Botanical Liqueur, a spirits brand rooted in his long-standing work with clarified milk punch.Info Rockey's Botanical Liqueur rockeysliquer.comHow to Make Milk Punch https://youtu.be/BwlwFNyMqo0?si=zA33suspiHmapn7SJoin us on March 12 for a wine dinner with BallettoClick below for more info:https://www.stageleft.com/event/31226-balleto-winemaker-dinner-w-anthony-beckman/ Subscribe: Restaurant Guys' Regularhttps://restaurantguysregulars.buzzsprout.com/Magyar Bankhttps://www.magbank.com/Our Places Stage Left Steakhttps://www.stageleft.com/ Catherine Lombardi Restauranthttps://www.catherinelombardi.com/ Stage Left Wineshophttps://www.stageleftwineshop.com/ Reach Out to The Guys!TheGuys@restaurantguyspodcast.comFollow us on Instagram @restaurantguyspodcast
03/09/2026 – Heidi Olson Campbell –on the hospitality of 16th-century Protestant writer Katherina Zell
What does real hospitality look like? In this episode, Pastor Joseph Spurgeon opens Genesis 18 and shows that hospitality is not a soft, optional extra. It is a masculine Christian duty rooted in the very character of God. Abraham welcomed strangers under the oaks of Mamre, and in doing so became a model for faithful men everywhere. This first installment lays the groundwork. Joseph defines biblical hospitality as love for the stranger expressed through welcome, provision, and protection under rightful authority. He traces that theme from Eden to Christ, showing that hospitality begins with God Himself. He also argues that this duty is woven into creation, written on the heart, and required of Christian men, families and churches. This is a call to recover real Christian hospitality in a world of performance, pride, and counterfeit virtue. Chapter Breaks00:00 Cold open: Abraham welcomes strangers at Mamre05:38 Hebrews 13:2 and episode introduction07:49 Hospitality in Afghanistan, Palestine, and the Islamic world10:06 Why Christian hospitality must be more than cultural performance12:02 Defining biblical hospitality16:54 Romans 12 and the mercies of God as the foundation of obedience18:56 Eden, creation, and God as the first host24:24 Christ, the gospel, and the welcome of God30:16 Personal story: God’s provision in seminary35:15 Hospitality, natural law, and the image of God37:56 Lot, Sodom, and hospitality as moral resistance47:54 The Good Samaritan and the law written on the heart50:43 Application: the duty to practice hospitality now54:18 Preview of the coming episodes on hospitality56:38 Final charge and outro About the ShowThe Patriarchy Podcast features in-depth conversations on faith, culture, theology, and leadership. Each episode equips Christians to live boldly and biblically in an age of compromise, exploring the challenges and opportunities of standing firm for truth in the modern world. Support the MissionWe’re still raising funds to expand Sovereign King Academy and keep tuition affordable for families. Want to invest in the future of Christ’s Kingdom?Give here: https://sovereignkingacademy.com Connect with The Patriarchy PodcastYouTube: https://www.youtube.com/@ThePatriarchyPodcastSpotify: https://tinyurl.com/58tm5zjzApple Podcasts: https://tinyurl.com/f3ruzrsaWebsite & All Links: https://linktr.ee/thepatriarchypodcast Follow Joseph Spurgeon:Facebook: https://www.facebook.com/ThePatriarchyPodcastX/Twitter: https://x.com/PatriarchyPodInstagram: https://www.instagram.com/thepatriarchypodcastGab: https://gab.com/thepatriarchypodcast Sponsored BySteadfast Cigars – For men who reject passivity and take dominionOrder: https://steadfastcigars.com/ Fit Father Project – Dr. Balduzzi built the Fit Father Project to help men stop drifting, reclaim discipline, and get strong for life. If you're ready to take ownership of your health, don’t wait. This is the first real step toward lasting strength for your body, your family, and your legacy.Start: https://secure.fitfatherproject.com/a/transformation/4539 Books by Joseph Spurgeon:It’s Good to Be a Boy – https://a.co/d/7zpEh5DIt’s Good to Be a Girl – https://a.co/d/6VlBTzS Final Call to ActionSubscribe for more conversations that sharpen men for battle.Turn on notifications so you never miss an episode.Like and share to support biblical masculinity. hospitality, biblical hospitality, Abraham, Genesis 18, Hebrews 13:2, entertaining angels, Christian hospitality, masculine virtue, patriarchy, biblical masculinity, love of strangers, provision, protection, welcome, Romans 12, mercy of God, image of God, natural law, Lot, Sodom, Good Samaritan, household, church, family leadership, Christian living, covenant theology, Abrahamic faith, kingdom building, Christian duty, pastoral teaching
Kristina Munoz, Senior Vice President of Operations at Cogir Senior Living, and former Vice President of Operations at Palisades Hospitality, shares a leadership lesson from one of the most overlooked departments in hospitality: housekeeping. Drawing on her experience working across many operational roles, she explains why leaders must understand frontline work in order to lead effectively. Kristina also discusses how cultural awareness shapes communication and why intention alone is not enough when leading diverse teams. Hospitality leaders will gain practical insight into building trust, communicating clearly, and leading teams with respect and understanding.Resources:Psicología del Mexicano en el Trabajo — Mauro Rodríguez Estrada A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Send a textSoutherns Hospitality-Wiener Wars Begin! Republic Drama Explodes AgainSouthern Hospitality – Season 4 Episode 1: “Wiener Wars”Season 4 kicks off about five months after the reunion, but the fallout from last season's cheating rumors and friendships falling apart is far from over.The biggest bombshell resurfaces: Maddi eventually learns Trevor never cheated on her, and the rumor was manipulated by others. After the reunion, Bradley confronts Emmy, accusing her of betraying him by helping push a narrative that damaged his reputation and mental health.Six months later, tensions remain high at Republic, where the staff tries to move forward while still dealing with fractured friendships. Maddi has been mostly absent, focusing on a nationwide tour, while Emmy admits she no longer speaks to TJ or Bradley.Meanwhile, Bradley becomes furious after hearing Emmy and Will on the Viall Files podcast, where they call him manipulative and accuse him of enjoying hurting people. TJ is also upset because Emmy suggested on the podcast that he took advantage of Joe when he was drunk—something TJ insists never happened.At Republic, Molly returns for the first time since being fired, sparking drama with Michols and Lake. Molly believes she was pushed out unfairly and that Michols had something to do with it, while Michols insists she was simply bad at her job. Their confrontation escalates until Leva steps in and reminds Michols that he must control his temper if he wants to keep his management position.Elsewhere, Maddi and Emmy attempt to repair their friendship during a spa day, where Maddi admits the fallout from last season caused crippling anxiety and serious mental health struggles.The guys gather for boys' night, where Joe Bradley pushes TJ and Bradley to take accountability for what happened to Maddi. Bradley believes he already apologized, but Joe insists Maddi is still deeply hurt.A new VIP host, Justin, joins the group and quickly becomes the center of attention among the guys, bringing a fresh dynamic to Republic.The episode ends at the one-year anniversary party for TJ's hot dog business, Sir Wieners, which exploded in popularity after launching as a revenge business named after his ex's anatomy. But the celebration quickly turns tense when Maddi confronts TJ and Bradley again about the cheating rumor—leading to another explosive argument.Just when things seem ready to calm down, Julia jumps into the drama, claiming Maddi previously told Bradley she wanted to squash the feud—something Maddi strongly denies.Season 4 begins with friendships hanging by a thread, unresolved betrayals, and a lot of unfinished business at Republic.Support the showhttps://www.wewinewhenever.com/
It's difficult maintaining healthy relationships while working in the Relationship IndustryKyle's Instagram: https://www.instagram.com/khalssbrawlThe Industry Perspective Socials!Pod Instagram: https://www.instagram.com/theindustryperspectiveNando's Instagram: https://www.instagram.com/iwult_/P's Instagram: https://www.instagram.com/douglas_coffeeThe Industry Perspective:Pulling back the curtain on your favorite bars and restaurants telling you what goes on behind the scenes with the establishments, the people that make it run and hopefully give you some insight into our perspectiveSoul Coffee Cafe:This is the space where hospitality talk is optional, but your truth is welcomed.
X: @RepFine @ileaderssummit @americasrt1776 @NatashaSrdoc @JoelAnandUSA @supertalk @JTitMVirginia Join America's Roundtable radio co-hosts Natasha Srdoc and Joel Anand Samy with Congressman Randy Fine, member of the House Foreign Affairs Committee and the House Committee on Education and the Workforce. Since coming to Washington, DC in April 2025, Congressman Randy Fine has risen to become one of the most highly effective communicators on Capitol Hill, clearly articulating the importance of implementing principled reforms and boldly addressing challenges and opportunities we face in America today. His messages remind us of President Ronald Reagan's smart responses, explaining in a simple language what we are facing as Americans, and presenting the unvarnished truth. Topics: — US and Israel airstikes against Iran's regime : A timeline of Iranian terrorist attacks and threats leading to America's just intervention. — Certain mosques on American soil mourning the death of the head of State Sponsor of Terrorism Iran's Ayatollah Khamenei. — Congressman Fine's message to Europe and NATO members. — The Impact of U.S. economic reforms. Bio: Randy Fine was elected to represent Florida's 6th Congressional District in April of 2025 and serves on the House Foreign Affairs and the Education and Workforce Committee. A third-generation Floridian, Randy built a career as a successful entrepreneur, founding and running businesses in retail, technology, and hospitality. Randy's retirement didn't last long. In 2016, he was elected to the Florida House, where he served the maximum eight years before moving on to the Florida Senate and then Congress. During his time in Tallahassee, he chaired five committees, passed more than forty bills, and became known as a strong advocate for school choice, tough immigration enforcement, and protecting children from harmful ideologies. As the only Jewish Republican in the Florida Legislature, Randy led the fight to make Florida the safest state in America for Jewish families and people of faith. His colleagues and national Jewish organizations honored him with the nickname “The Hebrew Hammer” for his work opposing terrorism and combatting antisemitism. The son of two public school teachers, Randy graduated magna cum laude from Harvard College with a degree in government and later earned his MBA from Harvard Business School, where he graduated with high distinction as one of the youngest Baker Scholars in decades. Visit | https://fine.house.gov americasrt.com https://ileaderssummit.org/ | https://jerusalemleaderssummit.com/ America's Roundtable on Apple Podcasts: https://podcasts.apple.com/us/podcast/americas-roundtable/id1518878472 X: @RepFine @ileaderssummit @americasrt1776 @NatashaSrdoc @JoelAnandUSA @supertalk @JTitMVirginia America's Roundtable is co-hosted by Natasha Srdoc and Joel Anand Samy, co-founders of International Leaders Summit and the Jerusalem Leaders Summit. America's Roundtable radio program focuses on America's economy, healthcare reform, rule of law, security and trade, and its strategic partnership with rule of law nations around the world. The radio program features high-ranking US administration officials, cabinet members, members of Congress, state government officials, distinguished diplomats, business and media leaders and influential thinkers from around the world. Tune into America's Roundtable Radio program from Washington, DC via live streaming on Saturday mornings via 68 radio stations at 7:30 A.M. (ET) on Lanser Broadcasting Corporation covering the Michigan and the Midwest market, and at 7:30 A.M. (CT) on SuperTalk Mississippi — SuperTalk.FM reaching listeners in every county within the State of Mississippi, and neighboring states in the South including Alabama, Arkansas, Louisiana and Tennessee. Tune into WTON in Central Virginia on Sunday mornings at 9:30 A.M. (ET). Listen to America's Roundtable on digital platforms including Apple Podcasts, Spotify, Amazon, Google and other key online platforms. Listen live, Saturdays at 7:30 A.M. (CT) on SuperTalk | https://www.supertalk.fm
Sermon preached by B.J. Hutto on Children's Sunday at Hendricks Avenue Baptist Church on Sunday, March 1, 2026.
Kristina Munoz, Senior Vice President of Operations at Cogir Senior Living, shares how she's applying hospitality principles to an industry that might be a little unexpected. After nearly years running Michelin-recognized boutique hotel properties, she transitioned to build hospitality training programs for caregivers and partner with outside brands to offer concierge-level services without the overhead. If you've ever wondered where your hospitality skill set has the most untapped value, or what your operations could borrow from a sector built around multi-year guest relationships, this conversation will reframe how you think about both. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Today, Rachel and Callie start this jam-packed show by giving their impressions of the last reunion for ‘The Real Housewives of Potomac' (03:23), deciding whether Karen showed accountability, speculating about Monique's video, and providing updates about Wendy's trial. They also recap ‘Summer House' (23:30) and digest Ciara's transparency concerning her insecurities surrounding the Jesse situation. They recap the “throw-away” penultimate of ‘Southern Charm' (34:00), before ending the show recapping the return of ‘Southern Hospitality' (43:19) and explore the forced drama between the cast. Host: Rachel Lindsay Guest: Callie Curry Producers: Belle Roman and Ashleigh Smith Theme Song: Devon Renaldo Visit heytoogoodandco.com to shop now! Learn more about your ad choices. Visit podcastchoices.com/adchoices
Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUy Apple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233 Youtube - https://www.youtube.com/@ThisWeekinHospitality This week's episode of This Week in Hospitality starts on a deeply human note, with the crew reflecting on the escalating conflict in Iran and the ripple effects being felt across the Middle East and global travel. Edwin, Scott, Ben, and Zach share firsthand accounts from friends and colleagues across Dubai, Kuwait, Doha, Beirut, and beyond — a sobering reminder that hospitality often becomes both refuge and frontline in moments of crisis. From bombed airports to stranded travelers to terrified interns far from home, the conversation grounds the industry in what matters most: people caring for people. From there, the episode pivots hard into one of the biggest questions facing travel right now: what happens when AI stops being a novelty and starts becoming the interface? The panel unpacks Skift's “Claude Effect” thesis — the idea that travel may be next in line for the same investor panic and business-model disruption already hitting legal, finance, and cybersecurity. Ben argues the OTAs are in the blast zone. Scott says the markets always overreact — but something big is clearly coming. Edwin drops a scorching hot take: the real endgame may not be Booking vs. Expedia, but an AI giant partnering with or buying one of them outright. The back half of the episode tackles hotel brand sprawl and whether the industry has finally reached a saturation point. Are soft brands actually helping, or have they become watered-down middle children that confuse consumers and dilute meaning? The crew debates whether AI-powered discovery will make “brand count” irrelevant and force hotel groups to compete on clarity, trust, and true personalization instead. Finally, the episode closes with a fascinating look at Kimpton, one of the rare boutique brands that seems to have scaled without completely losing its soul after acquisition. Scott and Edwin explain why Kimpton has worked when so many others have failed: separate teams, protected identity, and the discipline to let the back-end scale quietly without flattening the front-end experience. Oh, and in true This Week in Hospitality fashion, the episode wraps with a spicy final challenge for the industry: if you're a travel executive talking about AI but not personally using it every day, what exactly are you leading? This Week in Hospitality is presented to you by Journey. Journey is a loyalty platform built specifically for independent boutique hotels and high-touch hospitality brands. Our mission is to give operators the same powerful rewards engine, data intelligence, and guest insights that major chains rely on — without asking them to give up the individuality, soul, or story that makes their property extraordinary. If you're an owner or operator of an extraordinary, independently owned and operated hotel or residence — and you want to see whether your property is a fit for the Journey Alliance — you can learn more and apply at https://www.journey.com/alliance Key Topics & Timestamps 00:00 — Intro 15:15 — Story #1: AI's “Claude Effect” Comes for Travel Booking 34:53 — Story #2: Have Hotel Soft Brands Hit a Saturation Point? 45:58 — Story #3: Can Kimpton Scale Without Losing Its Soul? 53:12 — Spice of the Week Your Hosts: Zach Busekrus — Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/ Scott Eddy — Global Travel & Hospitality Expert @MrScottEddy LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/ Ben Wolff — Founder of Onera & Oasi LinkedIn: https://www.linkedin.com/in/ben-wolff/ Instagram: https://www.instagram.com/iambenwolff/ Edwin Kramer — Luxury Hotelier Consultant & Former GM LinkedIn: https://www.linkedin.com/in/edwinckramer/ Instagram: https://www.instagram.com/edwinkramer/
Leva Bonaparte is trying to keep these "Southern Hospitality" kids in line! Leva chats with co-host Lauren Herbert about the new season of "Southern Hospitality" and breaks down all the drama ensuing. Leva reveals when she steps in and gives her hot take on the chaos. Plus, Leva shares her thoughts on this season of "Southern Charm." See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Host Steve Turk welcomes listeners to The Hospitality Mentor Podcast, brought to you by sponsors Lodgify and Biscayne Coffee, He interviews Adam Tuttle, co-founder of Yipy, described as the industry's first hospitality standards management system that centralizes hotel standards by role, adds analytics, and supports inspections and audits. Adam shares his early hospitality work in a Nevada casino, his first professional role as an Eiffel Tower elevator operator in Las Vegas, and studying hospitality at UNLV. He moved from Caesars Entertainment to help open a La Quinta, gaining broad operational and sales exposure. Through mentorship, he joined Four Seasons, worked in multiple markets including opening Four Seasons Orlando at Disney World, and later returned to Las Vegas. After reconsidering his GM path, he launched a consulting business and then created Yipy to solve persistent standards and measurement challenges, building it with co-founder Phil Erickson and client-driven development. Adam discusses Yipy's pre-seed $1M raise, partnerships including Leading Hotels of the World, Marriott approved vendor status, and excitement about AI, and closes with advice on relationships and networking.00:00 Podcast Welcome00:33 Sponsor Lodgify01:38 Meet Adam Tuttle01:54 What Is YPI02:50 First Hospitality Job03:56 Choosing Hospitality05:21 Vegas During Recession07:46 Opening La Quinta10:07 TripAdvisor Success11:53 Mentorship To Four Seasons14:25 Learning Luxury Service16:19 Go To Grow Culture18:27 Four Seasons Disney Magic22:03 Entrepreneurial Turning Point23:50 Starting Consulting Business24:39 Landing First Clients25:19 Leaving Ops for Consulting26:14 Landing First Clients27:31 Finding a Consulting Niche28:22 Just Do It Mindset29:16 Why Yippy Was Born29:47 Proving Training ROI31:44 Building the First Tool32:43 From Tool to Platform34:51 Coding Reality Check36:02 Customer Led Product Design37:09 Hoteliers in Tech38:27 Funding and Big Partnerships41:38 AI and the Standards Database44:20 Advice to Younger Self46:24 Wrap Up and Sponsor
In today's episode, we're speaking with Emi Fukahori and Mathieu Theis, Co-founders of Swiss specialty coffee business MAME.Multiple-time Swiss competition winners, Emi and Mathieu founded MAME in Zurich in 2016, driven by a shared passion for coffee tasting, sensory analysis and competition craft, combined with Japanese precision. Today, they operate eight coffee shops across Zurich and Geneva and, one most recently, Tokyo.In this conversation, Emi and Mathieu share their guiding principles for tailoring every guest experience and creating memorable coffee moments. They also discuss how they've drawn inspiration from Michelin-starred chefs to scale high-quality and maintain a strong brand identity as they grow internationally.Credits music: "Lay on Grass" by Sam Stokes in association with The Coffee Music Project and SEB Collective. Tune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
In collaboration Les Dames d'Escoffier we are celebrating the Woman Leaders in Hospitality. Each week we will bring the amazing stories of 4 incredible women to you in this long form podcast. The first in the series will be Susan Mendelson of the Lazy Gourmet and Compass foods. Les Dames d'Escoffier International is an international organization of women leaders with more than 2,800 members in forty chapters in the US, Canada, Mexico, the United Kingdom, and Italy who provide leadership, educational opportunities, and philanthropy within their communities. Les Dames are named after Georges Auguste Escoffier a restaurateur, culinary writer, and philanthropist, who popularised and updated traditional French cooking methods.The BC Chapter (LDBC) is comprised of BC's hospitality, food and beverage professionals who are committed to inspiring, advancing and supporting women, particularly in these sections. Their work largely focuses on granting scholarships to women and their applications are open this year until March 14th. Apply now at www.lesdames.ca Susan Mendelson is the founder of Vancouver's iconic Lazy Gourmet, which she started in 1979. A celebrated caterer and bestselling cookbook author, she has written ten cookbooks, beginning with Mama Never Cooked Like This, which helped home cooks simplify classic gourmet recipes. For more than four decades, Susan has been known for her passion for beautiful food, her commitment to exceptional ingredients, and her generous spirit as a mentor, philanthropist, and champion of Vancouver's food community. Today, The Lazy Gourmet remains one of the city's most respected catering companies, built on Susan's enduring love of food and hospitality.Send us your feedback
In this episode of Hot Messy Topics, we dive into the Season 4 premiere of Southern Hospitality and what it could mean for the future of the series. We also break down RHOC's newest housewife and the buzz around producer Alex Baskin shifting his focus to Love Thy Nader. Plus, we recap all the drama from this week's episode of Below Deck Down Under and everything that went down on board. Visit Seagrass Co. Explore UpandAdamLive.com Watch Up and Adam! Channel 2 Listen on Apple Podcasts Join YouTube Memberships Socials Instagram: https://instagram.com/upandadamlive/ Facebook: https://facebook.com/upandadamlive Twitter: https://twitter.com/upandadamlive TikTok: https://www.tiktok.com/@upandadamlive Merch https://shop.upandadamlive.com Inquiries info@upandadamlive.com Disclaimer The views expressed in this video and on Up And Adam Live! are for entertainment purposes only. All content is protected under Fair Use (Copyright Act 1976). Learn more about your ad choices. Visit megaphone.fm/adchoices
Hospitality leadership, hotel asset management, and the art of authentic connection — in this powerful conversation with Greg Winey, we unpack what it really takes to build a thriving hospitality organization. With more than 45 years in the hotel industry, Greg shares how mastering the language of hospitality, leading with genuine human connection, and understanding your financial foundation can transform both your leadership and your business.In this episode, I sit down with Greg Winey — founder and principal of NorthPointe Hospitality Management — a man who started as a bellman in 1979 and went on to lead one of the largest privately held hospitality management companies in the United States. Over his career, Greg has overseen 135 hotels, 5,000 employees, and more than $1B in hotel assets, building a legacy rooted in operational excellence, leadership development, and financial discipline.But what struck me most during our conversation wasn't just the scale of Greg's success — it was the simplicity behind it.Greg reminds us that real leadership is built on connection, not scripts.Kindness can't be automated. Culture can't be faked. And understanding the financial reality of your organization gives you the freedom to stay aligned with the values you started with.We talk about:• How mastering the vocabulary and vernacular of your profession unlocks opportunity• Why scripted hospitality fails but authentic connection wins• The leadership lessons learned from managing 135 hotels and 5,000 employees• How understanding debt, assets, and financial positioning protects your culture• Why the best leaders never stop mentoring the next generation• The simple leadership principles that scale billion-dollar organizationsGreg Winey is the rare kind of leader who truly practices what he preaches — and this conversation is a masterclass for hospitality professionals, entrepreneurs, executives, and anyone who wants to lead people well.If you're in hospitality, leadership, entrepreneurship, or business development… this episode is packed with insights you can apply immediately.
What if a warm welcome and a personal touch could be the most powerful tools for growing your dental practice?In this episode, Dr. Allon reveals how her journey from corporate dentistry to solo practice was powered by a desire for meaningful patient relationships, family support, and a relentless commitment to hospitality. She shares the step-by-step systems her Clear Lake office uses to maximize comfort and efficiency, from five-minute patient intake to comprehensive 90-minute new patient exams and personal follow-up calls after treatment. Dr. Allon also reflects on the behind-the-scenes grit required to launch her practice: navigating unexpected DIY build-out challenges, winning initial patients through strategic signage and ground marketing, and fostering a collaborative, no-ego team culture that attracts both patients and staff. Whether you're considering the leap into private practice or want inspiration on building trust and visibility, you'll find practical insight and encouragement in Dr. Allon's candid story.What You'll Learn in This Episode:The transition from corporate dentistry to starting a solo practiceHow to design a hospitality-driven patient flow that stands outWhy thorough new patient visits build lasting trust and referralsStrategies for marketing your practice with visibility (not just ads)Practical tips for juggling practice ownership with family lifeLessons learned from running your own office build-out on a tight budgetThe impact of personal follow-up calls and ground marketing techniquesHow to foster a team culture without egos or micromanagementOvercoming unexpected challenges during a post-pandemic openingWhy investing in patient relationships leads to rapid growthJoin us for a behind-the-scenes look at how real, patient-focused dentistry can transform your practice and your community!(This episode originally aired on 1/18/2024)Sponsors:Oryx: All-In-One Cloud-Based Dental Software Created by Dentists for Dentists. Patient engagement, clinical, and practice management software that helps your dental practice grow without compromise. Click or copy and paste the link here for a special offer! https://thedentalmarketer.lpages.co/oryx/Net32: Founded by a dentist, for dentists. Net32 is the leading online marketplace for dental supplies, helping dental and medical professionals save on high-quality products for over 25 years. Start saving today at: https://www.net32.com/dentalmarketerGuest: Dr. Liel AllonPractice Name: DentAllon DentistryCheck out Liel's Media:Practice: https://www.dentallondentistry.com/Instagram: https://www.instagram.com/dentallon_dentistry/Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyLove the Podcast? Subscribe on Your Favorite App! https://lnkfi.re/TDMPod
In this episode, Kristina Munoz, Senior Vice President of Operations at Cogir Senior Living, shares lessons from an earlier chapter of her career working guest services in the airline industry. She explains how operating in a high-pressure airport environment shaped her mindset around speed, urgency, and decision-making in hospitality. The conversation explores what those lessons mean for hotel operations, hiring people who thrive in fast-changing environments, and building a career in service leadership. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Matthew Jones Coaches Show #c2wpnetwork #TheBoaConstrictorWe had a Day here at Kentucky Country Day with The 2025 1A State Champions here in the Commonwealth !! If you do not know we Call Coach Jones "The Boa Constrictor" because when you face his Football Teams you better not have a MENTAL , PHYSICAL LAPSE or Play undiscipline It could cost you a Football Game... We talk with Coach Jones about a Variety of topics definitely the Championship Game but other issues like story time Coach calling his high school coach before this game and advice he was given to 1.35 Multiplier for Private School received which was ridiculous to me! Also Ryan Day had a QUOTE: Pressure is Privilege, I asked Coach Jones will this team Feel The Pressure of have the State Championship. Also we ask Coach what has he learned personally after being so close so many time ... Coach Thank you for the Hospitality my Friend we had a blast get to know Tripp & Nic as well BEST OF LUCK THIS SEASON GO BEARCATS!!#kentuckyhighschoolfootball #highschoolfootball #cleats2whistlepodcast #TheCoachesShow #WeAreMedia #week15
“Being able to ascertain… is that going to compromise the essence of the brand? You have to get to that point and you may have to say no to some really powerful ownership groups.”
When interiors meet intention: a dynamic panel on how color theory, holistic living, sustainable materials, and design thinking come together to redefine residential spaces for 2025 and beyond. Sherwin Williams set out to cover Earth with beautiful colors over 150 years ago. 1866, Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio, on a mission really. And the result is a company dedicated to delivery of the best in paints, coatings and related products to discerning clients all over the world. That dedication was evident from the start with the hiring of Percy Neyman, the very first chemist employed by an American paint manufacturer. Sherwin Williams continues to set the bar high and provide the design community with the essential tools to create superior projects. Sherwin Williams is commitment to supporting the design community, which is why they sponsor programs, like this one. They are also dedicated to a betterment philosophical approach which is why they selected ‘wellness” as the topic for this talk.Thank you Sherwin Williams for your tireless support. In this timely conversation, experts from across interior design and sustainable living explore what it means to design for wellness in 2025. Moderated by Sue Wadden and Ashlynn Bourque of Sherwin-Williams, the panel features voices from: Jeanne Chung (Cozy, Stylish, Chic) — known for crafting spaces that blend comfort, style, and emotional balance. Julee Ireland (Julee Ireland Design Studio) — bringing a refined, intentional aesthetic rooted in longevity and livable elegance. Greg Roth (CarbonShack) — spotlighting eco-conscious material sourcing, sustainable practices, and climate-aligned living environments. Together they examine how interior design can be a catalyst for holistic living — from color palettes that promote calm and emotional balance, to spatial planning that supports aging in place, to circadian lighting and neurodiversity-friendly layouts. The discussion underscores a rising trend: residential interiors inspired by hospitality, wellness, and sustainability principles. Listeners will come away with fresh ideas on turning their homes into future-proof sanctuaries — design-forward, earth-conscious, and emotionally attuned. Health span-focused design: Designing spaces that help residents live longer, healthier lives at home. Aging in place: Home layouts that accommodate long-term functionality and wellness. Home gyms, saunas, cold plunges: Integrating spa-level wellness amenities in private residences. Dual kitchens: Inspired by Italian family homes for multigenerational living. Collaboration with architects: Designers as integral contributors to maximize natural light and spatial flow. VR visualization: Helping clients experience proportion, scale, and sightlines before construction. Problem-solving as designers: Addressing unforeseen construction issues creatively while maintaining aesthetics. Circadian lighting: Lighting systems (e.g., Lutron Ketra) that mimic natural light patterns to support sleep and productivity. Plant-based fabrics (hemp, bamboo, kelp): Sustainable, high-performance materials. Evidence-based color design: Physiological effects of color on multigenerational inhabitants. Neurodiverse design considerations: Minimizing overstimulation in homes for ADHD, dementia, or sensory sensitivity. Hospitality influence on residential design: Bringing experiences from wellness hotels into private homes. Storytelling & provenance: Educating clients about material sourcing and sustainable practices. Sustainability education: Visiting factories, quarries, and trade shows to understand materials and processes. Relevant Web Links Lutron Ketra Lighting: https://www.lutron.com/en-US/Products/Pages/WholeHome/ketra/overview.aspx Round Top Market (antiques & sustainability): https://roundtoptexasantiques.com Hemp & sustainable fabrics: https://www.hemp-trade.com
Send a textThis episode originally aired at 1pm on Wednesday March 4 on SiriusXM 129 The Catholic ChannelFrontiers of Faith is now broadcast weekly on SiriusXM and uploaded here immediately after! Join us for this week while we do our best to battle Msgr's Nigerian internet connection! Msgr. Landry talks to us about the welcome he's received and the needs he's encountered in Nigeria as well as interviews with two priests of Nigeria: Fr Patrick Alumuku and Fr. Augustine IkwuClick here to learn more about supporting the Pontifical Missions Societies:https://pontificalmissions.orgFollow us on socials!https://x.com/tpms_usa
This week I sat down with the brilliant Ella de Beer co-founder of Electric Mayonnaise and one of those hospitality people whose career reminds you just how brilliantly unpredictable this industry can be.From waitressing at 14 in South Africa (while telling everyone she was 16… obviously), to opening restaurants, running pubs, building multi-site businesses, leading people functions at brands like Ottolenghi & MJMK and now helping shape the next generation of hospitality leaders, Ella's story is packed with graft, curiosity, and a healthy dose of “why not give that a go?”Along the way there are some absolute hospitality gems… including the moment she handed Leonardo DiCaprio chicken on a stick, worked 3am Soho finishes fuelled by “Chinese tea” and helped open a 300 cover restaurant just as the financial crash hit. Ideal timing.But underneath the brilliant stories is something deeper, a conversation about the power of hospitality as a career, the importance of learning by doing, and why developing people might just be the most important job our industry has.In this episode, Ella and I get into…• Starting in hospitality at 14 and discovering confidence through people• Moving from South Africa to the Netherlands (and learning Dutch while running a restaurant)• The chaos, glamour and 600-cover Saturdays of Soho hospitality in the early 2000s• Why big volume restaurants teach you lessons you never forget• The moment a 300-seat opening met the global financial crash• What London operators learn the hard way when they buy countryside pubs• Building "Sourced Market" at St Pancras and what happens when 1,500 small suppliers meet train station footfall• Moving from operations into people leadership, and why ops experience changes everything• The unique magic (and slightly chaotic brilliance) of working at Ottolenghi• Why hospitality might be the best industry in the world for social mobility• How Electric Mayonnaise is rethinking hospitality education through apprenticeships• And why learning in hospitality should always be practical, human, and immediately usefulSome cracking quote-ables from Ella“Hospitality is where I found my confidence”“You could stand behind the till at St Pancras for eight hours and never stop serving”“Hospitality has to be taught by people who've actually done it”“We're just teaching the way we all learned, by doing the job”“Our responsibility is to show young people this industry can be a real career”Why this episode is worth your earsIf you've ever started in hospitality with no real plan… and somehow found yourself building a career along the way, this episode will feel very familiar.Ella's story is a brilliant reminder that hospitality isn't just about service or restaurants.It's about confidence, opportunity, learning on the job, and giving people a chance to grow into something bigger than they thought possible.And if that doesn't make you proud to be in hospitality…You might be in the wrong tradeShow PartnersA big shout out to the first of today's show partner, RotaCloud, the people management platform for shift-based teams.RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.Try RotaCloud's time-saving tools today by heading to https://rotacloud.com/philThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Breezeway just announced a new strategic investment led by Resurgens Technology Partners, and in this GMH Exclusive, Wil Slickers sits down with founder Jeremy Gall to break down what it actually means. Jeremy shares why Breezeway chose Resurgens, how the partnership changes the company's next chapter, and what they're prioritizing in product development. They also get real about AI in hospitality, where it's delivering value today, where it's overhyped, and what operators actually need from their tech stack right now. Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.
GUEST BIO: Ernie Harker is the $Billion Branding Guy, author of "Your Brand Sucks," and Generative AI master. He teaches businesses how to use AI for on-brand marketing and helps them break out of obscurity by discovering what truly makes them different. Ernie led the brand transformation of a regional convenience store into a $3 billion brand with his fun, friendly approach. HIRE THEM TO SPEAK: Follow Ernie Harker: eSpeakers Bio Follow Scott Bloom: eSpeakers Bio Follow eSpeakers: eSpeakers Marketplace ABOUT NO MORE BAD EVENTS: Brought to you by eSpeakers and hosted by professional emcee, host, and keynote speaker Scott Bloom, No More Bad Events is where you'll hear from some of the top names in the event and speaking industry about what goes on behind the scenes at the world's most perfectly executed conferences, meetings, and more. Get ready to learn the secrets and strategies to help anyone in the event industry reach their goal of putting on nothing less than world-class events. Learn more at nomorebadevents.com. ABOUT THE HOST: A veteran comedian and television personality who has built a reputation as the go-to choice for business humor, Scott has hosted hundreds of events over two decades for big and small organizations alike. Scott has also hosted his own weekly VH1 series and recently co-hosted a national simulcast of the Grammy Awards from the Palace Theater. As the son of a successful salesman, he was exposed to the principles of building a business at an early age. As a comedian, Scott cut his teeth at renowned improv and comedy clubs. As a self-taught student of psychology, he's explored what makes people tick and has written a book (albeit a farce) on how to get through life. He's uniquely positioned to deliver significant notes on connecting people and making business seriously funny. And who doesn't like to laugh? Learn more about Scott: scottbloomconnects.com PRODUCED BY eSpeakers: When the perfect speaker is in front of the right audience, a kind of magic happens where organizations and individuals improve in substantial, long-term ways. eSpeakers exists to make this happen more often. eSpeakers is where the speaking industry does business on the web. Speakers, speaker managers, associations, and bureaus use our tools to organize, promote, and grow successful businesses. Event organizers think of eSpeakers first when they want to hire speakers for their meetings or events. The eSpeakers Marketplace technology lets us and our partner directories help meeting professionals worldwide connect directly with speakers for great engagements. Thousands of successful speakers, trainers, and coaches use eSpeakers to build their businesses and manage their calendars. Thousands of event organizers use our directories every day to find and hire speakers. Our tools are built for speakers, by speakers, to do things that only purpose-built systems can. Learn more at eSpeakers.com. SHOW CREDITS: Scott Bloom: Host | scottbloomconnects.com Joe Heaps: eSpeakers | jheaps@eSpeakers.com
A part of the Techish Live Show that happened in London, 25TH March 2026.Exploring the future of AI, market disruptions, and strategies for navigating the evolving tech landscape. Insights range from market predictions to practical tips for builders and entrepreneurs.Chapters00:00 Introduction: Exploring AI's Future Impact00:25 Fictional Memo from 2028: A Workforce Apocalypse00:54 Market Cap Losses and AI's Disruptive Power01:18 Rational Agents and Transactional Shifts in Payment Systems01:48 Stock Market Predictions and Investor Sentiment02:03 The Hysteria Around Market Predictions02:29 The Role of Journalism and Fiction in Market Perceptions02:51 Long-term Investment Strategies and Index Funds03:40 Consumer Economy and AI Automation's Limits03:47 Universal Basic Income and AI's Economic Impact04:14 Global South Economies and AI Transformation04:32 The Fantasy of Building Personal Software05:03 Corporate Software Development and CTO Decisions05:44 The Reality of Enterprise Software Procurement06:55 Legacy Languages and AI Compatibility07:42 AI and Military/Surveillance Use Cases08:34 The Disruption of Entry-Level Jobs and Education09:22 Unemployment Trends in Hospitality and Retail10:30 AI's Role in Workplace Disillusionment and Diversity11:38 Changing Company Structures and Skill Requirements12:24 Automation and Talent Demand in Small Businesses13:32 Global Political Instability and Corporate Risk Management14:11 The Remote Work Hustler and Ethical Questions15:21 The Rise of Multi-Job Hustlers and Ethical Concerns16:07 Full Stack Builder: A New Role for Product Managers16:47 Security Risks of Agentic AI and OpenClaw18:00 Practical AI Tools for Builders and Entrepreneurs19:01 Opportunity in AI: Accelerated Development or Capitalism?19:45 Human Creativity vs Capitalistic AI Tools20:37 The Shift in Young Adults' Social and Career Habits21:35 Tychogenic Lifestyle: Increasing Luck and OpportunitiesThe Path to ExitFounders—thinking of selling or raising capital? Here's what you should know... Listen on: Apple Podcasts SpotifySupport the showJoin our Patreon for early content, extra-long episodes and ad-free content: https://www.patreon.com/techish Watch us on YouTube: https://www.youtube.com/@techishpod/Advertise on Techish: https://goo.gl/forms/MY0F79gkRG6Jp8dJ2———————————————————— Stay in touch with the hashtag #Techishhttps://www.instagram.com/techishpod/https://www.instagram.com/abadesi/https://www.instagram.com/michaelberhane_/ Email us at techishpod@gmail.com
Why This Episode MattersWhat happens after a reality cooking show and how to convert exposure into growthScaling a wholesale bakery: space, equipment and financingWhy wholesale can be a sustainable alternative to retail Every entrepreneur underestimates two things: money and time.The BanterMark Pascal and Francis Schott open the show reflecting on why service still defines the dining experience. They also debate whether good wine tastes the same when enjoyed at the sink while doing dishes as it does at the table.The ConversationDanielle Sepsy, founder of The Hungry Gnome and known as the Scone Queen, shares how she leveraged a reality cooking competition into meaningful wholesale expansion. The conversation explores scaling a wholesale bakery, building long-term retail partnerships, and the discipline required to move from local success to broader commercial reach. Danielle also discusses her new cookbook, where she reveals the secret recipes behind The Hungry Gnome's signature baked goods, and how the book, along with her social media account, can support both brand growth and customer connection.Timestamps0:00 – Opening Banter: Service, Hospitality & the River Palm Terrace6:15 – Why Wine Tastes Better at a Restaurant10:00 – Danielle Sepsy Joins: The Hungry Gnome & “Scone Queen”14:45 – Post-Show Growth: 5000% Spike & Expansion17:03 – Why Wholesale Works: Volume, Sanity & Sustainability27:35 – The Cookbook: Revealing the Recipes34:00 – Wrap Up: Capital, Delays & Opening a BusinessGuest BioDanielle Sepsy is the founder and chef behind The Hungry Gnome, a wholesale bakery known for its scones and specialty baked goods served in cafés throughout the New York area. She was crowned the “Scone Queen” on The Big Brunch, earning national attention and accelerating the growth of her business. Danielle is also the author of The Scone Queen Bakes, where she shares the recipes behind her most requested creations.Show InfoThe Scone Queen Bakes: 100 Recipes for Scones, Muffins, Cookies, and Cakes from the Founder of The Hungry Gnome: A CookbookBy Danielle SepsyJoin us on March 12 for a wine dinner with BallettoClick below for more info:https://www.stageleft.com/event/31226-balleto-winemaker-dinner-w-anthony-beckman/ Become a Restaurant Guys' Regular!https://www.buzzsprout.com/2401692/subscribeMagyar Bankhttps://www.magbank.com/Withum Accounting https://www.withum.com/restaurantOur Places Stage Left Steakhttps://www.stageleft.com/ Catherine Lombardi Restauranthttps://www.catherinelombardi.com/ Stage Left Wineshophttps://www.stageleftwineshop.com/ To hear more about food, wine and the finer things in life:https://www.instagram.com/restaurantguyspodcast/https://www.facebook.com/restaurantguysReach Out to The Guys!TheGuys@restaurantguyspodcast.com**Become a Restaurant Guys Regular and get two bonus episodes per month, bonus content and Regulars Only events.**Click Below!https://www.buzzsprout.com/2401692/subscribe
You don't have a marketing problem. You have a branding problem. I know that might sound bold, but after dozens of strategy calls with short-term rental owners and boutique hotel founders, I can tell you this with confidence: most marketing issues are actually brand clarity issues. As we head into peak season, so many of you are thinking about ads, influencers, social posts, email campaigns, SEO. And yes, marketing matters. But if the foundation underneath it isn't solid, none of it will convert the way you want it to. In this episode, I break down the real relationship between branding and marketing and why you cannot have one without the other. Branding is not your logo. It's not your color palette. It's not a Canva mood board. Branding is the emotional connection. It's the lifestyle you're selling. It's the reason someone chooses you instead of another property in the same market. It's where trust is built. It's where loyalty is formed. Marketing, on the other hand, is the action. It's how you distribute that brand into the world. It's social media, email, Pinterest, YouTube, OTAs, paid ads. But without brand clarity, marketing becomes posting and praying. It becomes throwing spaghetti at the wall and hoping something sticks. And that's where so many owners get stuck. In this conversation, I walk you through exactly how we approach brand strategy inside our agency. From developing deeply specific audience avatars to crafting mission, vision, core values, positioning, tagline, differentiators, guest experience design, and even the first ten minutes of a stay. Because when branding is dialed in, marketing gets easier. Clearer. More consistent. More profitable. We also talk about the rise of AI in hospitality and why human-centered storytelling matters now more than ever. Hospitality is built on emotion. If your brand doesn't make people feel something, your marketing will struggle to convert. The biggest takeaway? Everything in branding informs marketing. Every email. Every caption. Every touchpoint. Every piece of signage on your property. If you're frustrated that your direct bookings aren't growing the way you hoped, this episode will help you diagnose whether the issue is truly marketing… or if it's time to strengthen the brand foundation underneath it. And if you're ready to build a brand that actually fuels your marketing, you'll want to listen all the way through. Let's get into it. Connect with Steph: @theweberco Apply to work with us: theweberco.com
What's Next for the Hospitality Industry?Join David Millili and Steve Carran as they sit down with Rosanna Maietta, CEO of the American Hotel & Lodging Association (AHLA), to discuss the state of the hospitality industry, labor challenges, AI in hotels, and the incredible ways hotels give back to their communities.In this episode, you'll learn about:The hospitality trends for 2026 and guest spending forecastsHow the industry is addressing labor shortages and workforce developmentThe role of AI and technology in enhancing hotel operations without losing the human touchInspiring stories of hotels supporting their local communitiesWatch the FULL EPISODE on YouTube: https://youtu.be/v9M5gyx9fi0Links:Rosanna on LinkedIn: https://www.linkedin.com/in/rosanna-maietta-669a9151/AHLA: https://www.ahla.com/Instagram: https://www.instagram.com/americanhotelassociation/Facebook: https://www.facebook.com/hotelassociationYouTube: https://www.youtube.com/@TheAHLAFor full show notes head to: https://themodernhotelier.com/episode/255Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
In this episode I breakdown the process of applying and getting a job on the Las Vegas Strip along with a slight career announcement. Instagram: @conciergeconfidential_lv TikTok: @keystovegas
LOUNGE LIZARDS PRESENTED BY FABRICA5 - Brilliant Honduran Cigars - Visit Fabrica005.com and use code LIZARDPOD at checkout for 10% off THE ENTIRE STORE! Free worldwide shipping from Miami on all orders over $125. See website for more information and terms.SMALL BATCH CIGAR - SAVE 15% - Exclusive Cigar Retail Partner of the Lizards - Visit SmallBatchCigar.com and use code LIZARD15 for 15% off your order. Free shipping and 5% rewards back always. Standard exclusions apply. Simple. Fast. Small Batch Cigar.Recorded at Ten86 Cigars in Hawthorne, New Jersey, the Lizards pair the Dunbarton Tobacco & Trust Solita Red with twelve year aged Knob Creek Single Malt Scotch Whiskey. The guys discuss the supposed postponement of the Habanos Festival, they debate the future of Cuban tobacco and they share the importance of cigar lounge and shop owner hospitality.PLUS: Successfully Joining a Lounge, Great Cigars You Don't Reach For, Plasencia Barn Fire, Listener Humidity Aligning with Pod Review Humidity, Consistent Humidity for Smoking, More Lizard X/Wife Detail & MoreJoin the Lounge Lizards for a weekly discussion on all things cigars (both Cuban and non-Cuban), whiskey, food, travel, life and work. This is your formal invitation to join us in a relaxing discussion amongst friends and become a card-carrying Lounge Lizard yourself. This is not your typical cigar podcast. We're a group of friends who love sharing cigars, whiskey and a good laugh.website/merch/rating archive: loungelizardspod.comemail: hello@loungelizardspod.com to join the conversation and be featured on an upcoming episode!instagram: @loungelizardspodGizmo HQ: LizardGizmo.com
Dr. Bharat Sangani is the founder and CEO of Encore Enterprises. They own $2B+ of real estate across multifamily, hospitality, and retail. Connect with Bharat:https://www.bharatsangani.com/ Email Jonathan with comments or suggestions:podcast@thesourcecre.comOr visit the webpage:www.thesourcecre.com*The audio of this podcast is never generated by AI. However, some of the show notes and images may have been generated using AI tools.
Advertising SponsorThis episode is brought to you by the Map It Forward Patreon Monthly Discussion Group. Join our Roasted Coffee tier on Patreon for early ad-free access to podcast episodes, our weekly industry insights blog, and access to exclusive monthly live discussion groups with coffee professionals from around the world. Head to https://patreon.com/mapitforward to join the community.Episode DescriptionThis is Part 2 of a five-part series with Carol Salloum, cofounder of 3Tomatoes and Almond Bar in Sydney, Australia. In Surviving 2025 and 2026 as a Café Owner, we examine how ongoing volatility is impacting hospitality businesses from the inside.In this episode, we focus on the customer. As living costs rise, spending habits are shifting. Customers may still be coming, but they are ordering differently. One coffee instead of two. Simpler menu items instead of premium dishes. Cafés are absorbing silent margin pressure while trying to remain supportive community spaces.We explore the disconnect between what customers expect cafés to charge and the actual cost structure behind coffee, food, wages, rent, insurance, and utilities. Carol shares why hospitality is often perceived as charity, why small add-ons create hidden costs, and how emotional labor has become part of the café business model.The conversation also unpacks hype culture in hospitality, from acai bowls to viral drinks, and why trend-driven traffic does not create long-term loyalty.Connect with Carol Salloum and 3Tomatoes here:https://www.instagram.com/3tomatoesau/https://www.3tomatoescafe.com/***************************************About Map It Forward The Daily Coffee Pro is produced by Map It Forward, supporting coffee professionals globally across the supply chain.Website: https://mapitforward.coffeeMailing list: https://mapitforward.coffee/mailinglistPatreon: https://www.patreon.com/mapitforwardInstagram: https://www.instagram.com/mapitforward.coffee/Contact: support@mapitforward.org
Can media change the way you plan, book and stay? Chris Norton, SVP and GM of Riott Media and Marketing Capabilities at Marriott International, discusses how Marriott leverages 250 million Bonvoy members, 500‑plus unique attributes and on‑property media like personalized in‑room screens and Marriott Bonvoy TV to deliver more relevant, respectful messages. Discover why brands from beverages to airlines are leaning into Riott Media to reach travelers in key moments, and what it takes to personalize at global scale.
In this episode of The Hospitality Hangout, Noah Chaimberg, Hot Sauce Expert and Founder of Heatonist, shares his unique insights on transforming hot sauce from a niche condiment into a dynamic cultural phenomenon within the hospitality business. Noah discusses how his approach to hospitality brand building blends retail and media, emphasizing the power of storytelling to drive restaurant growth strategies. He highlights the importance of collaborations, heat levels, and community engagement as pillars of success in the hospitality industry. Listeners will gain valuable hospitality insider insights on scaling a category-defining business while maintaining authenticity to the spice culture and hospitality leadership principles. Whether you're a hospitality executive, restaurant operator, or hospitality industry professional, this episode offers inspiring lessons on growing brands and innovating in the restaurant industry. Episode Credits:Sponsored by: DirecTVProduced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: GrodMediawww.thehospitalityhangout.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Advertising SponsorThis episode is brought to you by the Map It Forward Patreon Monthly Discussion Group. Join our Roasted Coffee tier on Patreon for early ad-free access to podcast episodes, our weekly industry insights blog, and access to exclusive monthly live discussion groups with coffee professionals from around the world. Head to https://patreon.com/mapitforward to join the community.Episode DescriptionThis is Part 2 of a five-part series with Carol Salloum, cofounder of 3Tomatoes and Almond Bar in Sydney, Australia. In Surviving 2025 and 2026 as a Café Owner, we examine how ongoing volatility is impacting hospitality businesses from the inside.In this episode, we focus on the customer. As living costs rise, spending habits are shifting. Customers may still be coming, but they are ordering differently. One coffee instead of two. Simpler menu items instead of premium dishes. Cafés are absorbing silent margin pressure while trying to remain supportive community spaces.We explore the disconnect between what customers expect cafés to charge and the actual cost structure behind coffee, food, wages, rent, insurance, and utilities. Carol shares why hospitality is often perceived as charity, why small add-ons create hidden costs, and how emotional labor has become part of the café business model.The conversation also unpacks hype culture in hospitality, from acai bowls to viral drinks, and why trend-driven traffic does not create long-term loyalty.Connect with Carol Salloum and 3Tomatoes here:https://www.instagram.com/3tomatoesau/https://www.3tomatoescafe.com/***************************************About Map It Forward The Daily Coffee Pro is produced by Map It Forward, supporting coffee professionals globally across the supply chain.Website: https://mapitforward.coffeeMailing list: https://mapitforward.coffee/mailinglistPatreon: https://www.patreon.com/mapitforwardInstagram: https://www.instagram.com/mapitforward.coffee/Contact: support@mapitforward.org
In this Post Shift Shot crossover with the Bread & Butter Collective Podcast — a series created by restaurateurs Sam Jones and Calen McNeil to share the real, non-scripted side of running hospitality businesses — Shawn Soole sits down with the hosts to dig into what it really takes to build, grow, sustain, and lead in this industry.From cash flow realities to brand identity, team development to strategic decision-making, this is hospitality business talk without the hype — rooted in experience, accountability, and real-world frameworks.The Bread & Butter Collective Podcast pulls back the curtain on hospitality business secrets — from financing and licensing to culture and community building.
Cat & Cloud Podcast Cat & Cloud Coffee www.catandcloud.com/ On-Stage, Off-Stage: Why Owners Stand in Line (And Other Hospitality Go's & No-Go's) – Ep #439 Summary In this episode, Jared, Chris, and Casey riff on authenticity and then dig into hospitality as “on-stage vs off-stage” work—treating a café like a live performance where everything guests see, hear, and feel (cleanliness, order, smell, noise, staff energy) shapes the experience before they even taste the coffee. They unpack “clubhousing” as a major no-go—when staff get lost in their own conversations or tasks and fail to include guests—and argue that the goal isn't robotic service but a shared framework that helps people be more present and human. A key leadership practice is cafe/restaurant owners standing in line and experiencing the business like a guest to spot friction and keep perspective. Chris closes with his biggest hospitality deal-breakers: letting the register conversation drag while a line builds, ignoring “hovering” guests who need help, and creating perceived unavailability—because being seen and acknowledged is often the difference between a tense room and a great one. Chapters 00:00 Cold Open 05:00 On-stage vs off-stage behavior in service 08:00 First impressions: cleanliness, orderliness, and “do they care?” 17:30 Club Housing: what it is and why it's toxic to guest experience 26:30 Loving something vs Loving it and acts of service 30:30 Leadership Habits: Witness user touch-points, and Standing in Line 36:40 Remember to Place yourself in Guest Mindset 42:40 Hot Takes and Hospitality No Goes! 46:45 Perceived unavailability + the easiest fix: acknowledge people 52:30 Strong Opinions matched with Empathy and a Growth Mindset Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ Roasters Choice Subscription www.catandcloud.com/collections/subscriptions Interested in serving our coffee at your business? Become a Wholesale Partner! Learn more about our Partner Program https://catandcloud.com/wholesale Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them. The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations. Hosted by Chris Baca and Jared Truby Produced by Casey Ryan Feb 2026
Portugal has become an unexpected real estate powerhouse in Europe. Arrow Global's John Calvao and CBRE's Francisco Horta e Costa discuss the revival of Portugal's economy, surging investment in hospitality, logistics, data centers and student housing, the resilient Lisbon and Porto office markets and ways to address a chronic housing shortage.* Portugal's economic turnaround has fueled robust real estate opportunities.* Hospitality and logistics lead growth, attracting global capital.* Emerging sectors like data centers and student housing are seeing outsized growth.* Multifamily housing faces persistent supply challenges.* The Lisbon and Porto office markets are exhibiting strong performance.
I you want to experience powerful, life-changing ministry that will equip your children and sanctify your home, then look no further than this: regularly showing hospitality.
Advertising SponsorThis episode is brought to you by Arcadia Green Coffee, Colombian coffee exporters taking fresh green coffee from Colombia to the world — farm to roastery, direct.Instagram: https://www.instagram.com/arcadiagreencoffee/WhatsApp: https://wa.me/353877871523Episode DescriptionThis is Part 1 of a five-part series with Carol Salloum, cofounder of 3Tomatoes and Almond Bar in Sydney, Australia. In Surviving 2025 and 2026 as a Café Owner, we explore what navigating one of the most volatile years in hospitality actually looked like inside a functioning, community-driven café business.Carol shares how 2025 unfolded beyond rising coffee prices. Electricity, gas, ingredients, wages, staffing challenges, and emotional pressure from customers all compounded at once. We discuss how café owners were forced to make difficult pricing decisions, how pop-up dinners were used to stabilize revenue, and why simply raising menu prices rarely covers the full increase in operating costs.We also explore how the Australian coffee industry is shifting, why profitability is becoming harder even for experienced operators, and how Gen Z staffing dynamics require more emotional leadership and energy from business owners than ever before.This episode sets the foundation for the series by grounding the conversation in lived experience rather than theory. If you are a café owner, hospitality operator, or industry professional trying to understand what survival actually required in 2025, this conversation will resonate.Connect with Carol Salloum and 3Tomatoes here:https://www.instagram.com/3tomatoesau/https://www.3tomatoescafe.com/***************************************About Map It Forward The Daily Coffee Pro is produced by Map It Forward, supporting coffee professionals globally across the supply chain.Website: https://mapitforward.coffeeMailing list: https://mapitforward.coffee/mailinglistPatreon: https://www.patreon.com/mapitforwardInstagram: https://www.instagram.com/mapitforward.coffee/Contact: support@mapitforward.org
Equipping Hour | Avenues for Spiritual Formation | Hospitality and Community by OrlandoGrace
Step into Episode 201 of On The Delo as Delo sits down with Riley, Director of Pickleball, and Casey, General Manager of Dink & Dine — a brand-new pickleball-anchored eatertainment facility that's rewriting what a night out looks like in the Valley. Four months in and sitting at a 4.9-star rating with over 110 fully organic reviews, this isn't a pickleball gym with a menu tacked on — it's something entirely different.Casey and Riley bring serious depth to this conversation. Casey went from cutting his teeth in Old Town Scottsdale's nightlife prime and graduating Scottsdale Culinary to spending 12 years growing through every level of Main Event — all the way to GM for all three Arizona locations and Regional Director covering Phoenix, Albuquerque, Denver, and Baton Rouge — before landing the opportunity to build something from the ground up with a team of hospitality consultants who asked, "Why don't we just start our own thing?" Riley's road ran through a painful divorce, a transformational pickleball flow state, a coaching company she built from scratch, overseas pickleball yacht trips, the PPA and App Tour, and even designing the world's first floating pickleball court in Croatia — before LinkedIn brought her to a facility she calls the nicest she's ever walked into. Together, they unpack four core values, the kitchen philosophy of Chef Kelly Milani, and why doing both pickleball and food at a truly high level is harder than anyone realizes — and exactly what makes Dink & Dine worth the visit.Chapter Guide (Timestamps):(0:00 - 2:38) Intro: Episode 201, Delo's 52nd Birthday & Welcome to Casey and Smiley Riley(2:39 - 6:14) Casey's Origin: New Orleans, Hurricane Katrina, Scottsdale Culinary & Old Town Nightlife(6:15 - 8:10) Main Event to Dink & Dine: 12 Years, Regional Director & The Founding Team(8:11 - 12:33) 4.9 Stars, Organic Reviews, Hospitality Philosophy & Four Core Values(12:34 - 15:23) Riley's Story: From Divorce Court to the Pickleball Court & Finding Flow State(15:24 - 19:15) PPA Tour, Floating Court in Croatia & What It Means to Be Director of Pickleball(19:16 - 20:30) Bridging the Gap: High-Level Pickleball AND High-Level Food — Neither an Afterthought(20:31 - 37:00) Chef Kelly Milani, Kitchen Philosophy, Menu Highlights, Programming & Corporate Events(37:01 - 45:47) Rapid Fire Questions, Best Menu Items & How to Connect with Dink & Dine
This podcast episode centers on biblical discipleship expressed through intentional community, emphasizing that following Jesus goes beyond knowledge to lived obedience practiced with one another. Drawing from the Great Commission (Matthew 28) and the early church in Acts 2, the speaker highlights shared devotion to teaching, fellowship, meals, prayer, generosity, and mutual care as the core markers of a healthy Christian community. The episode challenges isolation and consumer-style church participation, calling listeners to open their lives to others, meet real needs through proximity and vulnerability, and actively practice the “one another” commands of Scripture—loving, encouraging, confessing, serving, and stirring each other toward good works. Ultimately, the message reinforces that God brings growth, while believers are responsible for faithfully loving and discipling those already in their orbit through everyday, Spirit-led relationships.
Today, in our ongoing You're in Good Company series, Molly Flinkman tells us about the time she invited nine strangers into her home for Thanksgiving. She fully owns what an insane situation it was while also making a compelling case for why it mattered so much. In this episode, you'll hear how Molly came to value this kind of hospitality—why she keeps her eyes open for strangers in need—and she'll also give some smaller scale suggestions about how this can play out in our real lives. In all the stories she tells, Molly invites us to consider the question she continually asks herself: What kind of stranger will you be? This show is brought to you ad-free by our generous Substack community. If you'd like to support the work we do for as little as $3/month, head to coffeeandcrumbs.substack.com to join us (and get bonus episodes!). For show notes, go to coffeeandcrumbs.net/podcast. We love hearing Molly tell stories; listen to this bonus episode to hear more stories from the C+C team, Story Slam. For more encouragement in your motherhood journey, check out the stories at Coffee + Crumbs. Show notes: Pre-order You're In Good Company Molly's monthly newsletter Molly on Substack Molly on Instagram Molly's Coffee + Crumbs essays Coffee + Crumbs on Substack
Today, we're welcoming Bob Campana, a California-based serial entrepreneur with more than 40 years of experience building businesses across hospitality, travel, real estate, and aviation.ROBERT's WebsiteROBERT on YouTubeFrom hot tub manufacturing to founding the beloved Redwood Café in Modesto, to leading Redwood Café Tours across Europe, Asia, and Oceania, Bob's career is a living case study in adaptability, optimism, and grit.He's also the author of the book Don't Look Down! The Improbable Adventures and Battle-Tested Lessons of a Serial Entrepreneur, where he shares candid lessons learned from a lifetime of figuring it out as he went. Bob has his own entrepreneurship podcast, continuing his mission to share what really happens behind the scenes of business building.1. A Lifetime of ReinventionBob, you've built businesses in very different industries—from manufacturing to hospitality to aviation. Looking back over 40 years, what allowed you to keep reinventing yourself rather than getting stuck in one version of success?2. Risk, Fear, and the Title “Don't Look Down!”Your book title says a lot. Don't Look Down! suggests both courage and consequence. How have you learned to take risks without being reckless—and what's one moment when looking down might have stopped you if you'd let it?3. Building Places That Connect PeopleRedwood Café became more than a restaurant—it became a community hub, and now it's evolved into Redwood Café Tours around the world. What do you think makes an experience or a business truly memorable to people? (Bob recommends two books. “Moments of Truth: How the SAS President and CEO Adapted to the New Customer-Driven Economy” by Jan Carlzon. “Setting the Table: The Transforming Power of Hospitality in Business” by Danny Meyer.)4. Lessons Earned the Hard WayYour book promises “battle-tested lessons,” not theory. What are one or two hard-earned truths about entrepreneurship that you wish more people understood before they start their first venture?5. What's Next—and Why Keep Going?You're still expanding into real estate and aircraft leasing, writing books, and launching a podcast. What keeps you energized at this stage—and what advice would you give to entrepreneurs who wonder if it's too late to start something new?Bob, if you could leave our listeners with one mindset or principle that's helped you navigate uncertainty over four decades, what would it be?