Podcasts about Hospitality

#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com  Takeaways- Carlos's family background influenced his entrepreneurial spirit.- Being the first in his family to attend college was a significant milestone.- Internships helped Carlos realize what he didn't want in a career.- Transitioning from finance to a startup environment was a pivotal moment.- Quality and customer experience are central to Feast & Fettle's success.- Vertical integration allows for better control over the customer experience.- Smart growth is preferred over blitzscaling in business.- Employee care is crucial for retention and company culture.- Carlos aims to help others from non-traditional backgrounds succeed.- Success is about giving back and creating opportunities for others. Chapters00:00 Introduction to Carl Svetter Jr. and Feast & Fettle01:21 Early Influences and Family Background04:37 Lessons from Family Business06:39 The Journey to College and Its Significance09:53 Navigating the Corporate World11:55 Internship Insights and Realizations13:49 Transitioning to Consulting and Growth17:57 The Move to Deliveroo and Cultural Differences22:41 The Spark of Entrepreneurship31:24 Scaling and Strategic Expansion38:30 Building a Purpose-Driven Company41:54 Defining Hospitality and Leadership45:47 Success and Giving Back

Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUy Apple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233 Youtube - https://www.youtube.com/@ThisWeekinHospitality   In this episode of This Week in Hospitality, Zach Busekrus sits down with Scott Eddy, Ben Wolff, and Edwin Kramer to unpack three major stories dominating the travel and hospitality world. From Sonder's dramatic collapse following Marriott's termination, to Hilton's launch of the Outset Collection, to Airbnb's bold embrace of hotels — this was one of the most consequential weeks the industry has seen in years. The team brings perspectives spanning global travel, hotel development, luxury operations, and hospitality tech. Fast-paced, unfiltered, and deeply informed — this is the weekly breakdown every hotelier, operator, developer, and investor should be listening to. This Week in Hospitality is presented to you by Journey. Journey is a loyalty platform built specifically for independent boutique hotels and high-touch hospitality brands. Our mission is to give operators the same powerful rewards engine, data intelligence, and guest insights that major chains rely on — without asking them to give up the individuality, soul, or story that makes their property extraordinary. If you're an owner or operator of an extraordinary, independently owned and operated hotel or residence — and you want to see whether your property is a fit for the Journey Alliance — you can learn more and apply at alliance.journey.com. Key Topics & Timestamps 00:00 — Introductions & why this podcast exists 09:12 — Story #1: Sonder × Marriott partnership collapses 17:08 — Ben's take: STR brand value & commodity product problem 23:45 — Marriott, scale, loyalty, and future brand strategy 25:47 — Story #2: Hilton launches The Outset Collection 33:50 — Owner perspective: data, flag strategies, ROI trade-offs 39:01 — Independents vs. major flags: the next 10 years 42:11 — Story #3: Airbnb officially welcomes hotels 45:42 — Airbnb's evolution into a hospitality ecosystem 50:51 — Does Airbnb need a total rebrand? 54:00 — “Back to hospitality roots” debate 54:53 — Wrap-up & what's coming next Your Hosts: Zach Busekrus — Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/    Scott Eddy — Global Travel & Hospitality Expert @MrScottEddy LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/   Ben Wolff — Founder of Onera & Oasi LinkedIn: https://www.linkedin.com/in/ben-wolff/ Instagram: https://www.instagram.com/uniquestaysguy/   Edwin Kramer — Luxury Hotelier Consultant & Former GM LinkedIn: https://www.linkedin.com/in/edwinkramer/ Instagram: https://www.instagram.com/edwinkramer/

Join Steve Carran and David Millili as they sit down with Steven Marais, Vice President of Rooms at Noble House Resorts, to discuss how AI-driven technology is revolutionizing the guest experience and easing staff challenges at high-end resorts like the Argonaut in San Francisco. In this episode, we cover:The front desk challenges at luxury resorts, including high phone call volume and guest service expectations.Why traditional AI solutions failed to meet authentic guest interaction standards.How Steven discovered EHVA through The Modern Hotelier podcast and why it stood out from other automation tools.Integration of EHVA with existing hotel systems like Actabl and Core Park, and the importance of technology partnerships.Implementation process and staff adoption of EHVA, making it easier to maintain Forbes-level service standardsWatch the FULL EPISODE on YouTube: https://youtu.be/m4ncSX5P6v0Links:Steven on LinkedIn: https://www.linkedin.com/in/smaraisnoblehouse/Noble House Hotels & Resorts: https://www.noblehousehotels.com/For full show notes head to: https://themodernhotelier.com/episode/233Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

In this conversation, Ben Wolff shares his journey from nightclub promoter to a successful entrepreneur in the hospitality industry. He discusses the unique concept of tree house hotels under the Onera brand, the evolution of the Hill Country market, and his innovative marketing strategies that leverage social media and influencer partnerships. Ben also introduces his new project, Baya Hotels, which aims to create a tropical landscape resort in Florida, blending outdoor experiences with agritourism. Ultimate Show Note: 00:00:00 - Introduction to the podcast and guest introduction 00:02:30 – Ben Wolff 's background in hospitality and transition to boutique hotels 00:04:44 - Explanation of Treehouse Hotels and the meaning behind Onera 00:06:17 - Current market trends in the Hill Country and Austin's growth 00:08:16 - Impact of new luxury resorts on the Airbnb market 00:09:35 - Architectural design and construction challenges of unique hotel units 00:12:28 - Marketing strategies and the role of social media in driving traffic 00:20:01 - Overview of the new Baya Hotels project and its unique concept Connect with Ben on Social: Insider Secrets Helping You Navigate the Future of Hospitality https://www.linkedin.com/in/ben-wolff/ Instagram (@undefined) Visit Us:https://accountableequity.com/https://accountableequity.com/case-study/ Turn your unique talent into capital and achieve the life you were destined to live. Join our community!We believe that Capital is more than just Cash. In fact, Human Capital always comes first before the accumulation of Financial Capital. We explore the best, most efficient, high-integrity ways of raising capital (Human & Financial). We want our listeners to use their personal human capital to empower the growth of their financial capital. Together we are stronger. LinkedinFacebookInstagramApple PodcastSpotify

Eugene Remm, co-founder of Catch Hospitality Group, joins Rich Kleiman on Boardroom Talks to share how he built one of the most recognizable restaurant brands in the world without losing authenticity or the soul that made it special. From his early days as a nightlife promoter in New York to creating a global hospitality empire, Remm discusses the lessons learned along the way, from scaling culture and consistency to building teams based on trust and communication. He also opens up about leadership, patience in business, and why true hospitality is something you can't fake. Watch as Remm breaks down what it really takes to grow a brand that connects across food, culture, and experience, and how he's continued to evolve Catch without compromising what makes it unique.

In this episode of “This Is Purdue,” we're talking to Anthony Cawdron, Westwood event coordinator and estate manager, and adjunct hospitality and tourism management faculty member.   Westwood has been home to four Purdue University presidents and their families since it was donated to the university in 1971, and for the last 25 years, Anthony has been instrumental in the operations of what he calls the “front door to Purdue University.” He's also an expert in all things etiquette.   This incredible conversation first aired last November, and since it's one of our most popular episodes, we wanted to share it again as the holiday season approaches. Get ready to entertain your guests, crush that big job interview or impress at your next networking event after listening to this one!  In this episode, you will:  Discover his path from working in several castles in Europe to his time in America and following former President Martin Jischke from Iowa State to Purdue   Explore behind-the-scenes stories of Westwood from its interesting history to what it takes to host events for guests ranging from Boilermaker students and faculty to U.S. secretaries of state   Gain insight into what Anthony teaches his students about networking, job interviews and standing out at professional events through his business etiquette course in Purdue's White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management  Learn more of Anthony's expert etiquette tips for both hosting and attending holiday parties  You don't want to miss this episode, which is jam-packed with expert etiquette tips and historical details about Westwood — one of the landmarks of the Purdue community.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us on this episode of The Modern Hotelier as we go live from the Hospitality Show in Denver, Colorado! We sit down with Tim Hansen, VP of Sales for hotels, resorts, and cruise ships at Agilysys, to explore how modern technology is transforming the hospitality industry.Tim shares his journey from a California upbringing and college basketball dreams to leading a sales team that's revolutionizing hotel operations. We dive into how Agilysys' integrated software solutions are helping hotels, resorts, and cruise lines understand their guests like never before—turning data into personalized experiences, improving operations, and driving revenue.In this episode, we cover:How integrated software is revolutionizing hotels, resorts, and cruise operations.The importance of knowing guest intent and creating personalized experiences.Leveraging data to improve service, staff efficiency, and revenue.How modern software is driving repeat visits, guest satisfaction, and operational insightsWatch the FULL EPISODE on YouTube: https://youtu.be/jQcdKVgc-TgLinks:Tim on LinkedIn: https://www.linkedin.com/in/tim-hansen-6489095b/Agilysys: https://www.agilysys.com/en/For full show notes head to: https://themodernhotelier.com/episode/232Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

True leadership starts with how you make people feel. In this episode of Real Things Living, host Brigitte Cutshall sits down with Taylor Scott, founder of Lead with Hospitality and author of "Give Hospitality."Taylor shares how his career in the hospitality industry—and lessons learned from Walt Disney World—shaped his belief that the best leaders focus on making people feel welcome, comfortable, and important.Takeaways:* Why genuine kindness is a leader's greatest strength.* The difference between being “nice” and being authentically kind.* How generosity and curiosity fuel better leadership and connection.“Great leaders aren't great because of their leadership-ness—they're great because of their humanness.” – Taylor ScottConnect with Taylor: https://leadwithhospitality.comInstagram @tscott1502

On today's episode, we sit down for Part II of our conversation with legendary Chef Christopher Gross and hospitality visionary Bill Nassikas as they explore the intersection of cuisine, creativity, and guest experience. From Michelin-level kitchens to world-class resorts, they share stories from decades at the top of the culinary and hospitality industries—along with candid conversations with chefs, winemakers, and entrepreneurs redefining what it means to serve. Insight, humor, and behind-the-scenes wisdom—straight from two masters of their craft. Website: https://wrigleymansion.com/christophers westroc.com  Instagram: christophersatwrigley   BACK STORY The president and COO of Westroc Hospitality since its founding, William J. Nassikas boasts decades of successful national and international experience in the hospitality industry. Like CEO Scott Lyon, William gained early exposure to his career path as the son of hotelier James A. Nassikas, founder of the Stanford Court Hotel in San Francisco. Prior to joining Westroc, William served as senior vice president of operations at Grand Bay Resorts, joining that organization as part of the merger-acquisition of Carefree Resorts. There, he was responsible for all accommodations, restaurant, spa, golf, and other guest service operations for properties including The Boulders Resort, The Buttes in Tempe, The Peaks at Telluride, Carmel Valley Ranch, The Lodge at Ventana Canyon, The Grand Bay Miami, and the famed Golden Door Spa. Among his many achievements, William was instrumental in the conception and development of Deer Valley Resort in Utah. He gained invaluable experience through executive management positions within Hyatt Hotels, as well as training throughout Europe, including the famed Restaurant Girardet in Switzerland. A graduate of Cornell University's Hotel School, William earned a Diplome Finale des Etudes from Ecole Hoteliere de la Societe Suisse des Hoteliers in Switzerland. His numerous honors include "Hotelier of the Year" by The Chaine des Rotisseurs, being inducted into The Arizona Republic's Arizona Culinary Hall of Fame, the Ivy Award from Restaurant & Institutions magazine, the CSX Award of Excellence, nomination for the Scottsdale Museum of Contemporary Art's Contemporary Catalyst Award, the 2006 Industry Leadership Award from Arizona Hospitality Industry Professionals, and AZLTA's 2019 Hotelier of the Year award. William fulfills a commitment to give back to the hospitality industry, helping train future professionals as a visiting lecturer to the Inaugural Master of Real Estate Development Class at Arizona State University, Cornell University's Hotel School, and University of New Hampshire's hospitality management program. He also serves on various boards, including the Royal St. Corporation, AZLTA and The Mission B1 Foundation.   Based in Phoenix, AZ, Christopher Gross is a James Beard Foundation Award-winning chef who has been recognized among the best in the United States. Famed for its modern twists on classic French fare, Christopher's at Wrigley Mansion earned a 2022 James Beard Outstanding Chef nomination. It was rated 18/20 by Gayot Guide which named it Best French Restaurant, Best 10 Restaurant Wine Lists, Best 10 Restaurants with a View, and Best Romantic Restaurants. In its five-star review, Arizona Republic called the restaurant "Phoenix's most innovative, enticing dining experience for its exclusive tasting-menu experience where the chefs also serve each dish." Named to the Scottsdale Culinary Hall of Fame, Chef Christopher has also been honored by Food & Wine magazine's "America's 10 Best New Chefs," was the first chef in Arizona to be honored with the Robert Mondavi Culinary Award of Excellence and also created the nationwide "Flavors" fundraiser for the American Liver Association.   SUBSCRIBE TO ICONIC HOUR If you enjoyed today's podcast, I'd be so appreciative if you'd take two minutes to subscribe, rate and review ICONIC HOUR. It makes a huge difference for our growth. Thanks so much!   ICONIC LIFE MAGAZINE  Stay in touch with ICONIC LIFE magazine. We invite you to join our digital VIP list and SUBSCRIBE!   JOIN OUR ICONIC COMMUNITY Website: iconiclife.com Instagram: @iconiclifemag Facebook: Iconic Life YouTube: ICONIC LIFE   FOLLOW RENEE DEE Instagram: @iconicreneedee LinkedIn: Renee Dee   Thanks for being a part of our community to Live Beautifully.  

Thanks for listening!

“Genuine hospitality is the saving grace in the midst of things going wrong.”

In this episode, we're live from the trade show floor at The Hospitality Show in Denver, Colorado! Steve and David are joined by Gabriella Forss, Hospitality Engagement Leader of North America for SALTO Systems — one of the leading providers of electronic access control in hotels around the world.Gabriella shares her journey from Cornell's Hotel School to over eight years with SALTO, and explains how the company is helping hotels modernize access control while keeping the guest experience seamless. She breaks down how SALTO's connected ecosystem reaches far beyond guestroom locks — spanning back-of-house access, lockers, padlocks, parking gates, and more, all within one scalable platform.We dive into major topics shaping the future of hotel technology:Mobile keys & how SALTO balances frictionless access with high-level encryptionIntegrations with PMS, POS, and guest apps to create a cohesive hotel tech ecosystemThe expansion into facial recognition and smart energy solutionsSALTO's commitment to sustainability, carbon neutrality, and eco-friendly credentialWatch the FULL EPISODE on YouTube: https://youtu.be/Kr1_Javur7YLinks:Gabriella on LinkedIn: https://www.linkedin.com/in/gabriellaforss/SALTO Systems: https://saltosystems.com/en/For full show notes head to: https://themodernhotelier.com/episode/231Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

Hospitality meets purpose in Lantern Columbia, a stunning adaptive reuse project turning a historic firehouse into a boutique hotel that celebrates inclusion and community. In this episode, Glenn Haussman and Anthony Melchiorri talk with David Tart, Managing Partner at Raines Company, about how the Lantern will partner with the University of South Carolina's Carolina LIFE program to employ individuals with intellectual disabilities and create a model for inclusive hospitality. From design and construction to culture and mission, David explains how hotels like Lantern Columbia show that doing good and doing well aren't mutually exclusive — they're connected. What we cover

In this episode, David Millili and Steve Carran sit down with Randy Haveson, Founder & President of Worth@Work, to explore how personal empowerment and team culture can transform the hospitality industry.Randy shares his journey from psychology and counseling to speaking, coaching, and consulting in hospitality. Discover how his unique approach—focusing on staff energy, self-esteem, and communication—helps hotels improve morale, reduce turnover, and deliver exceptional guest experiences.What you'll learn in this episode:The philosophy behind Worth@Work and empowering hotel staffHow to create a positive workplace culture that increases guest satisfactionHow Randy uses personalized programs and follow-ups to create lasting changeThe importance of listening to your “best friend voice” over the “bully voice”Watch the FULL EPISODE on YouTube: https://youtu.be/Jpsa495idYULinks:Randy on LinkedIn: https://www.linkedin.com/in/randy-haveson/ WORTH@WORK: https://worthatwork.com/For full show notes head to: https://themodernhotelier.com/episode/230Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

Chet Pipkin, founder of Belkin and now Desolation Hotel, shares how he's applying decades of experience in innovation and leadership to reimagine what a hospitality business can be. After growing Belkin into a global technology brand, Chet turned his attention to creating meaningful, sustainable experiences in Lake Tahoe—guided by a one-page business plan rooted in simplicity, clarity, and purpose.In this conversation, he explains the five principles behind Desolation Hotel, how focusing first on people leads to exceptional guest experiences, and why profitability and positive impact don't have to be at odds. Listeners will gain insight into how clarity of intent can transform both business performance and community contribution in hospitality today.Also see:Why I'm Building Hotels as "Immersive Portals" - Chet Pipkin, Desolation HotelReconnecting With What Feeds the Soul - Chet Pipkin, Desolation Hotel A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

IN CLEAR FOCUS: Jessica Gillingham, author of "Tech-Enabled Hospitality," explores how tech is reshaping hospitality marketing and the guest journey. She discusses the challenge of marketing to digital natives who expect a seamless journey from search to booking. Jessica explains how data silos and reliance on OTAs prevent true personalization and building direct guest relationships. Learn how marketers can create loyalty beyond points and shift from per-night transactions to customer LTV.

Scott Lawton, Co-Founder and Chairman of BarTaco, joins to share his unique journey from busboy to a leader in the food industry. In this episode, Scott offers insider insights on hospitality strategies, the importance of brand culture, and scaling a lifestyle-focused restaurant business. He reflects on industry trends that have shaped his approach, including his time at Tribeca Grill and the founding of Barcelona Wine Bar. Scott also discusses the sale and revival of BarTaco, highlighting key lessons learned and opportunities for growth in the hospitality landscape. Tune in for an engaging conversation filled with practical wisdom and a deep dive into hospitality business growth and culture. Episode Credits:Produced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: Three Cheers Creativewww.thehospitalityhangout.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Technology can make a guest's stay smoother — but it's the people who make it memorable. I spoke with Mike Everett, EVP at CoralTree Hospitality, about how his company blends tech-driven efficiency with human-driven hospitality to elevate service across its independent, resort-focused portfolio. We break it all down on #NoVacancyNews, from Hawaii to South Florida, exploring how CoralTree empowers its teams to create moments that apps never can — while still using AI and automation to remove friction, save time, and support staff at every level.

In this episode, hosts Steve Carran chat with Will Gilbert, Co-Founder of Bodhi, live from the trade show floor at The Hospitality Show in Denver, Colorado.Will shares the original “aha moment” behind creating Bodhi — a platform born from 25+ years of systems integration and a real-world need for hotels and mixed-use properties to manage smart devices under one pane of glass. What began as one-off software has evolved into a global solution trusted by integrators, manufacturers, resorts, and hotels worldwide.In this episode, we cover:How a single high-end property inspired the creation of BodhiWhy being manufacturer agnostic is Bodhi's biggest competitive advantageThe tech behind predicting and preventing guest experience issuesHow BodhiGPT, GuestGPT, and their AI Super-Agent enhance operations and 5-star reviewsExpansion into the multifamily & residential marketFrom AI-powered automation to quarter-million data messages per second, Bodhi is transforming how properties manage systems, respond to guest needs, and create unforgettable stays.Whether you're running luxury hotels, select-service properties, or multifamily communities — this episode is packed with insight into the future of smart operations.Watch the FULL EPISODE on YouTube: https://youtu.be/NeThDs6pbbsLinks:Will on LinkedIn: https://www.linkedin.com/in/will-gilbert-0348586/Bodhi: https://www.gobodhi.com/For full show notes head to: https://themodernhotelier.com/episode/229Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

SummaryBranden McRill, Detroit-raised restaurateur, operator, and Michelin-star winner, traces a career from dish pits to Alinea and stints with Danny Meyer, Jean-Georges, Alain Ducasse, Marcus Samuelsson, and more, before cofounding acclaimed NYC spots Pearl & Ash and Rebelle (earning a Michelin star within months). He then expanded to Philadelphia, while recently relocating home to Michigan. He shares a philosophy that rejects “balance” in favor of riding life's waves, embracing calm and chaos, paired with risk tolerance and a bias for action. McRill argues hospitality pros are innate givers who deserve tools that free them to be present with guests; that's the promise of 5-out, his forecasting and automation platform that continuously re-forecasts sales, labor, and product needs (and can close the loop on purchasing and prep), augmenting, not replacing, human judgment, especially on messy, human scheduling. He sees adoption accelerating as AI gets embedded in existing systems.  Waves, not balance: McRill manages life and work by accepting cycles of calm and intensity and staying steady through both. Risk forward: He credits outsized wins to taking big swings, and not letting fear of others' opinions block action. From Alinea to Michelin: Early exposure to elite kitchens set standards that shaped Pearl & Ash and Rebelle, which earned a Michelin star just months after opening. Hospitality first: The joy is creating experiences that “wash over” guests; tech should buy back time for that human work. Tech as a new teammate: AI in restaurants does the jobs most shops aren't doing (analysis, forecasting), rather than replacing core human roles. What 5-out does: Pulls POS, weather (historic + forward), traffic, and local events to forecast revenue by hour; converts that into labor budgets, item-level sales, purchasing, and automated prep lists. Closed loop optionality: 5-out can auto-send POs and prep, or let teams review/override—human in the loop where it matters. Re-forecasting nightly: Like a stock ticker, the plan updates every day so operators always see the best available signal. Why some don't adopt: Cost, another login, and rollout friction - hence faster traction with multi-unit groups that have champions. Future = partnerships: Mass adoption for independents will come as AI embeds inside familiar tools; best results will come from specialized apps working together (e.g., Schedulefly + 5-out).

Send us a textThe salon industry is changing fast. From how stylists learn, to how salons use technology, to what clients expect from their experience, there's a major shift underway. In the first part of our 2026 Salon Predictions series, Todd and Jen break down the changes already happening in education, AI and salon tech, and client behavior, and why salons that move now will have a serious advantage.This episode isn't about fear or hype; it's about understanding the direction the industry is actually going, so you can plan ahead instead of reacting later.Whether you're a commission salon owner, a suite renter, or someone planning to open a salon in the next couple of years, this episode will help you see what's coming and how to position yourself to win the long game.Key TakeawaysA lot of “education” is entertainment. Growth happens in small, focused, actionable sessions.Micro-education and mentorship will outperform large-stage education events.Salons that practice inside the salon outperform salons that “wait to find the time.”Technology is no longer optional; online booking, automation, and AI are becoming client expectations.GPTs and AR consultations will change how salons communicate, book, and guide clients.Hospitality is the new luxury: clients want to feel cared for, not impressed.Younger clients choose salons for vibe, fun, shareability, and convenience.Clients leave because of complacency, not pricing.Episode Timestamps00:00 | Welcome + Why we re-recorded this series01:00 | Structure of the 3-part predictions series02:00 | Opening Take (Jen): Unlearning beliefs about pricing and worth03:30 | Opening Take (Todd): Humans already work like LLMs + misunderstandings about AI06:00 | Prediction #1: Education splits into entertainment vs education08:00 | Challenge: Use large events as team culture, not skill development09:00 | Prediction #2: Rise of Micro-Education + skill-specific training11:30 | Challenge: Find educators who teach exactly what you need12:30 | Prediction #3: Stylists begin seeing education as an investment, not an expense14:30 | Challenge: Ask for pricing, stop assuming you can't afford it15:30 | Prediction #4: Salons that integrate education into workflow will win17:00 | Challenge: Schedule internal education now, don't “hope it happens”18:00 | Technology Prediction #1: The “Digitally Resistant” salons get left behind19:00 | Why convenience + frictionless booking matters more than ever21:00 | AI becomes your operational silent partner23:00 | Real example: Losing a client → AI brought her back two years later24:00 | GPT Agents on salon websites: what's coming next27:00 | AR Consultations: visualizing outcomes before services begin29:30 | Prediction: Data becomes the new scissors32:00 | Prediction: “Good Enough” collapses skill is not differentiation34:00 | Client Trends: Hospitality > Luxury36:00 | Businesses > Individuals. Clients want reliable teams38:00 | Frictionless service = non-negotiable40:00 | Brand Identity is emotional, not aesthetic43:00 | Influencer culture declines, authenticity wins45:00 | What younger clients really want: fun, vibe, shareability48:00 | Why clients leave,Links and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website

Send us a text In this episode of the Village Church podcast, Pastor Susan Cepin continues our conversation about A Neo-Monastic Life on Mission with a teaching on hospitality. She traces the generous way God welcomes His people and invites us to offer that same kind of welcome in our own lives. Support the showThe Village Church's sermon podcast is more than just a weekly message. It is an invitation into the great and ongoing story of God's work in the world. Pastors Eric, Mark, Susan, Daniel, and other leaders open the Scriptures not as a collection of abstract ideas but as the living, breathing witness to God's kingdom breaking into our midst. Each episode is a call—not merely to listen, but to take part, to step forward into the life of faith with renewed vision and purpose. Week by week, the pastors and leaders explore the deep rhythms of Christian discipleship—prayer, fasting, generosity—not as isolated duties but as part of a larger, richer, and more beautiful whole. They unpack these ancient practices in light of Jesus himself, the one in whom heaven and earth have come together. But they also turn their attention to the realities of everyday life—relationships, finances, the struggles and joys of being human—demonstrating how the gospel is not merely about what we believe but about how we live as God's renewed people in the present age. The Village Churchvillagersonline@gmail.comMore information at www.villagersonline.com

It's one thing to grow your business. It's another to grow without losing your culture — and that's exactly what ARK Hospitality Group is determined to prove. I spoke with Lisa Lombardo, President of ARK Hospitality Group, about how her team is scaling hotels and restaurants while keeping authenticity, care, and human connection at the center of every decision. We break it all down on #NoVacancyNews, including how ARK identifies people who truly fit its purpose-driven culture, the interview question that reveals someone's values immediately, and why caring for people isn't a "strategy" — it's the business itself.

In Romans 12:9–13, Paul paints a picture of love that doesn't just feel—it acts. This message invites us to move from being guests to becoming hosts, from attending church to embodying the welcome of Jesus in everyday life. When we love sincerely, notice intentionally, and practice radical hospitality, the gospel moves from our gatherings into our neighborhoods.To support this ministry and help us continue our God given mission, click here: http://bit.ly/2NZkdrC Support the show

Antony Jeffares

The Segula of HospitalityMore than a mitzvah, hospitality is a channel through which G-dliness is revealed, giving rise to new life—children, souls, and blessings for generations.(Parshat Vayeira)

Rabbi Pinchas Allouche, head Rabbi at Congregation Beth Tefillah in Scottsdale, and the host of the Rabbi Allouche podcast, joins Seth for the full hour to talk about this week's Torah portion; Vayera, the lessons of Abraham’s hospitality, giving and receiving, biblical models of humanity to follow or avoid, and more!See omnystudio.com/listener for privacy information.

In this episode, Jannes Sörensen, founder of Kepler Hotel Group and the Kepler International Hospitality Academy, shares reflections on leadership and inspiration with our innovation correspondent Matthias Huettebraeuker. Drawing from his experience leading executive teams at the highest levels of hospitality, he reveals why the higher you rise in hospitality, the lonelier it can become, and why true leadership starts with how you lead yourself. Jannes explains the importance of cultivating your own sources of inspiration and building teams that don't depend solely on their leader for motivation. Listeners will come away with a more sustainable approach to leadership -- one that nurtures both individual well-being and organizational strength. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Luxury hospitality isn't just about marble lobbies anymore — it's about creating seamless, hyper-personalized experiences powered by the right technology. I spoke with Matt Schwartz, Chief Technology Officer at Sage Hospitality, about how his team is merging design, comfort, and digital expectations to deliver the kind of experience guests now expect at home — from streaming and smart controls to ultra-fast connectivity. We break it all down on #NoVacancyNews, including why bandwidth is the unsung hero of guest satisfaction, how AI and facial recognition could reshape the arrival experience, and why training is as critical as technology when it comes to creating genuine hospitality.

Host of the Suite Spot podcast and Vice President of Marketing at Travel Media Group, Ryan Embree, breaks down the key takeaways from the 2025 Hospitality Show that took place in Denver, Colorado, last month.  Ryan shares not only his opinion on some of the most prevalent topics from the renowned industry event, but he also shares what panelists, attendees, hoteliers, and others had to say about the conference and the state of hospitality.  Tune in now to listen to the full episode. Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone. Ryan Embree here with the Suite Spot Podcast, and we are fresh off of our 2025 Hospitality Show coverage in Denver, Colorado. We are back here in our Travel Media Group headquarters, a little bit closer to C-level in our Suite Spot podcast studio. Absolutely incredible event. Wanna first think Questex and AHLA as well as the city of Denver for hosting from end to end. So amazing from the programming to the networking to the industry professionals that we had the privilege of interviewing. You can find all of those exclusive interviews on our TMG YouTube page, make sure to follow along. But in today's episode, we are gonna go with our top takeaways from the Hospitality Show in Denver. And it really started right off the bat. I mean, this was an end to end, just jam packed insights, trends, everything a hotelier could want. You know, this was billed as one of the most comprehensive shows in hospitality. And from all of the education sessions that we saw, the panelists, the conversations that we had, the networking that went on again, hats off to the teams over at AHLA and Questex, where I'll start my key takeaways is really one of the first quotes that really resonated with me as an attendee on the first day. And this was I forget who I can attribute this quote to, but was talking about how we ended the 2024 Hospitality Show in San Antonio. And everything that has happened between then and the start of the 2025 Hospitality show, an election, you know, a tumultuous start to the year, with tariffs, international travel, almost seeing double-digit drops in some places between some countries. And then now we have a government shutdown here. So, so many things that the hospitality industry had to deal with. And, you know, I have the privilege of attending multiple events throughout the year, and never have I ever been on such a rollercoaster ride. It started at the beginning of the year in March where we met a lot of hoteliers that were kind of bracing for impact. They were coming down this hill. Projections didn't look great. A lot of sentiment out there was not was not awesome. Deals were not getting done. It just feel very like a crawl. And then all of a sudden summer came and as we were kind of bracing ourselves for this just dip or this terrible kind of cliff that we were about to, to fall off, we kind of opened our eyes as an industry and said, it's really not as bad as it's being made out to be. And a lot of hoteliers, as we saw and we interviewed, talked to, had some really good summers, had some really good numbers, occupancy, looking across different markets, some of the markets that weren't doing as well rebounded. And they were starting to see a little bit of glimmer of hope. And now here we are at the end of the year and it feels like those storm clouds are brewing again. And we're bracing ourselves for a new year in 2026. And maybe it's because we're just looking at the numbers. It's budget season. We're starting to try to forecast like we love to do and have to do frankly in hospitality, but it just feels like that worry is coming over us again. But to that, I feel like it's in these times where there's a lot of creativity and ingenuity that starts to really spur and, and it's these events that could be a catalyst for real change in our industry.

Ever wondered what it's like to be a luxury hotel marketer? In this episode of the DMI Podcast, host ⁠⁠Will Francis⁠⁠ speaks with Mary Beth O'Connor, an experienced hospitality marketing professional whose career has taken her from international sales to Director of Sales & Marketing at the legendary Pierre Hotel in New York City.Mary Beth shares insider perspectives on how hotels and resorts can maintain their identity and customer loyalty in an age dominated by online travel agents, why “people are the product,” and what all businesses can learn from the hospitality mindset.She also explores the rise of wellness travel, the power of partnerships, and how authenticity, curiosity, and personalization drive success in hospitality marketing.Mary Beth's Top 3 TipsStay curious and keep learning: The marketing industry changes constantly — adapt with it.Keep it personal: Hospitality is built on relationships and genuine connection.Build partnerships: Creative collaborations can amplify reach without huge budgets.The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on ⁠⁠⁠⁠YouTube, Apple Podcasts⁠⁠⁠⁠, ⁠⁠⁠⁠Spotify⁠⁠⁠⁠, and ⁠⁠⁠⁠all other podcast platforms.And if you enjoyed this episode please leave a review so others can find us. If you have other feedback for or would like to be a guest on the show, email the podcast team!Timestamps3:23 – How online travel agents changed hotel marketing6:04 – Selling experience, not just rooms: the people-first approach8:09 – Retention, culture, and leadership in hotels10:27 – Human stories that build brand loyalty12:03 – Bringing hotel staff personalities into marketing13:41 – What makes hospitality marketing unique14:59 – Digital marketing, events, and local partnerships18:43 – How travel audiences changed after the pandemic21:13 – Global markets and U.S. traveler demand23:32 – Marketing multiple offerings (rooms, restaurants, spa)26:19 – Branding luxury properties and using heritage wisely29:24 – Benchmarking top hotel brands31:21 – Marketing inside the property and guest personalization33:00 – Balancing technology and human touch in luxury34:07 – Why arrival experience defines customer loyalty36:44 – Lessons all businesses can learn from hospitality38:11 – Emerging trends: wellness, sustainability, and women's travel40:28 – Using digital and webinars for B2B marketing43:26 – Influencer marketing in hospitality: challenges and best fits47:24 – Advice for aspiring hospitality marketers

Join Iyad Kayrala, Co-Founder & CEO of VERTASSIT, in conversation with Gary Fowler, as they explore how AI, robotics, and innovation are shaping the future of luxury hospitality. Discover how VERT, an AI-powered in-room voice assistant, is revolutionizing how hotels deliver personalized experiences — blending intelligent automation with the art of human connection.Insights You'll Learn:✅ How AI and robotics are reshaping guest experiences and hotel operations✅ The story behind VERT — building the AI assistant for luxury hospitality✅ Lessons in entrepreneurship and turning deep tech into human experiences✅ Balancing technology and empathy in guest engagement✅ How voice interfaces and smart systems enhance convenience and comfort✅ Scaling a hospitality tech startup in a rapidly evolving marketWhy This Matters:The future of hospitality depends on intelligent systems that feel human — not just functional.VERTASSIT is leading the charge in AI-powered hospitality, creating seamless and personalized guest interactions that redefine luxury.Iyad's journey from roboticist to entrepreneur showcases how innovation can enhance service, comfort, and human connection.Expert Background:•Co-Founder & CEO, VERTASSIT — creators of VERT, the AI-powered in-room voice assistant for luxury hotels• Background in Electronics & Computer Engineering and Innovation & Entrepreneurship (UCL)• Builder of multiple tech ventures, including HRV (drone-based camera platform) and KomBot (robotic boxing coach)• Passionate about intelligent systems, human-centered design, and AI in hospitalityPerfect For:AI innovators, hospitality executives, robotics enthusiasts, startup founders, investors, and anyone interested in how intelligent systems are transforming the guest experience.Timely Topic:As hotels compete to deliver next-level personalization, AI-driven assistants like VERT are redefining luxury, transforming every stay into a seamless and emotionally intelligent experience.Subscribe for more global founder conversations from GSD Venture Studios:

Ever wonder how some people seem to stay positive, profitable, and unstoppable? Vinney Smile Chopra and Gualter Amarelo share the blueprint — the "4Ms" that drive extraordinary success: Mindset, Mission, Money, and Muscles. From scaling real estate portfolios to maintaining peak energy and focus, this episode shows how balance and passion multiply your results.   You'll discover:

How do you keep hotel laundry running when every minute counts? In today's episode, Steve Carran sits down on the trade show floor with Zach Yaeger, Business Development Manager at LaundryLux — a company making major waves in the hotel laundry and commercial laundry space.Zach shares how he went from college intern to spending 12+ years growing with LaundryLux, why their European-engineered Electrolux equipment is changing the game for hotels, and the biggest challenges they solve for hoteliers — especially fast lead times, reliability, and utility savings.What you'll learn in this episode: How LaundryLux stands out from other laundry companiesWhy technology and efficiency are becoming critical in hotel laundry roomsHow fast lead times and stocked equipment protect hotels from downtimeThe future of laundry in hospitality and growing demand nationwideWatch the FULL EPISODE on YouTube: https://youtu.be/WxkMXOo7Y2wLinks:Zach on LinkedIn: https://www.linkedin.com/in/zach-yaeger-77ab9499/LaundryLux: https://laundrylux.com/For full show notes head to: https://themodernhotelier.com/episode/228Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

In this conversation, Jannes Sörensen, founder of Kepler Hotel Group and the Kepler International Hospitality Academy, shares a contrarian view of hospitality in an age of abundance with our innovation correspondent Matthias Huettebraeuker. Drawing on two decades leading some of the world's finest hotels, Jannes shares why fulfillment for many often comes not from comfort, but from challenge, purpose, and intentional living.Together, they discuss how luxury hospitality can evolve beyond pampering and abundance to help guests sustain meaningful routines, pursue well-being, and reconnect with what really matters. For hospitality leaders, this episode offers a thought-provoking look at how difficulty may become the next true differentiator in a world where “more” is no longer enough. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this special episode, Cody takes a nostalgic (and inspiring!) look back at the most downloaded Vibrant Guest Management Podcast episodes from each of the last four years. From the very first season to the latest breakthroughs in AI, these episodes represent the best conversations, insights, and moments our listeners couldn't get enough of.Here are the top picks:

Michael Thiessen, Joe Boot, and Nate Wright unpack how Christians can practice genuine hospitality to immigrants without losing the cultural and legal unity of a nation. Drawing on Exodus, Leviticus, Deuteronomy, and Psalm 2, they argue for care for the sojourner, one law for native and foreigner, and real integration through shared public life—pushing back on church antinomianism and the “multiculturalism = virtue” assumption. They also address the “coercion” objection (every institution disciplines) and why rulers still owe public allegiance to Christ. Get Dr. Boot's latest book, Think Christianly: Developing an Undivided Mind, today!: https://ezrapress.ca/products/think-christianly-developing-an-undivided-mind Stay up to date with Ezra Event: https://www.ezrainstitute.com/events/

Front desks are evolving fast. Search behavior is changing even faster. Hospitality is staring at a major technology turning point — and those who move now will own the next era of bookings. I connected with Bill Ryan, Chief Technology Officer at BWH Hotels, to talk about how the company is modernizing its tech stack, reducing training time, simplifying payments, and preparing for a future where travelers begin planning inside AI platforms like ChatGPT and Perplexity. We break it all down on #NoVacancyNews, including how intuitive systems free staff to focus on guests, why one-day onboarding matters for retention, and what it takes for hotel brands to become discoverable in AI-driven search. This is a moment to use technology to amplify hospitality, not replace it.

On today's episode, we sit down with legendary Chef Christopher Gross and hospitality visionary Bill Nassikas as they explore the intersection of cuisine, creativity, and guest experience. From Michelin-level kitchens to world-class resorts, they share stories from decades at the top of the culinary and hospitality industries—along with candid conversations with chefs, winemakers, and entrepreneurs redefining what it means to serve. Insight, humor, and behind-the-scenes wisdom—straight from two masters of their craft. Website: https://wrigleymansion.com/christophers westroc.com  Instagram: christophersatwrigley   BACK STORY The president and COO of Westroc Hospitality since its founding, William J. Nassikas boasts decades of successful national and international experience in the hospitality industry. Like CEO Scott Lyon, William gained early exposure to his career path as the son of hotelier James A. Nassikas, founder of the Stanford Court Hotel in San Francisco. Prior to joining Westroc, William served as senior vice president of operations at Grand Bay Resorts, joining that organization as part of the merger-acquisition of Carefree Resorts. There, he was responsible for all accommodations, restaurant, spa, golf, and other guest service operations for properties including The Boulders Resort, The Buttes in Tempe, The Peaks at Telluride, Carmel Valley Ranch, The Lodge at Ventana Canyon, The Grand Bay Miami, and the famed Golden Door Spa. Among his many achievements, William was instrumental in the conception and development of Deer Valley Resort in Utah. He gained invaluable experience through executive management positions within Hyatt Hotels, as well as training throughout Europe, including the famed Restaurant Girardet in Switzerland. A graduate of Cornell University's Hotel School, William earned a Diplome Finale des Etudes from Ecole Hoteliere de la Societe Suisse des Hoteliers in Switzerland. His numerous honors include "Hotelier of the Year" by The Chaine des Rotisseurs, being inducted into The Arizona Republic's Arizona Culinary Hall of Fame, the Ivy Award from Restaurant & Institutions magazine, the CSX Award of Excellence, nomination for the Scottsdale Museum of Contemporary Art's Contemporary Catalyst Award, the 2006 Industry Leadership Award from Arizona Hospitality Industry Professionals, and AZLTA's 2019 Hotelier of the Year award. William fulfills a commitment to give back to the hospitality industry, helping train future professionals as a visiting lecturer to the Inaugural Master of Real Estate Development Class at Arizona State University, Cornell University's Hotel School, and University of New Hampshire's hospitality management program. He also serves on various boards, including the Royal St. Corporation, AZLTA and The Mission B1 Foundation.   Based in Phoenix, AZ, Christopher Gross is a James Beard Foundation Award-winning chef who has been recognized among the best in the United States. Famed for its modern twists on classic French fare, Christopher's at Wrigley Mansion earned a 2022 James Beard Outstanding Chef nomination. It was rated 18/20 by Gayot Guide which named it Best French Restaurant, Best 10 Restaurant Wine Lists, Best 10 Restaurants with a View, and Best Romantic Restaurants. In its five-star review, Arizona Republic called the restaurant "Phoenix's most innovative, enticing dining experience for its exclusive tasting-menu experience where the chefs also serve each dish." Named to the Scottsdale Culinary Hall of Fame, Chef Christopher has also been honored by Food & Wine magazine's "America's 10 Best New Chefs," was the first chef in Arizona to be honored with the Robert Mondavi Culinary Award of Excellence and also created the nationwide "Flavors" fundraiser for the American Liver Association.     SUBSCRIBE TO ICONIC HOUR If you enjoyed today's podcast, I'd be so appreciative if you'd take two minutes to subscribe, rate and review ICONIC HOUR. It makes a huge difference for our growth. Thanks so much!   ICONIC LIFE MAGAZINE  Stay in touch with ICONIC LIFE magazine. We invite you to join our digital VIP list and SUBSCRIBE!   JOIN OUR ICONIC COMMUNITY Website: iconiclife.com Instagram: @iconiclifemag Facebook: Iconic Life YouTube: ICONIC LIFE   FOLLOW RENEE DEE Instagram: @iconicreneedee LinkedIn: Renee Dee   Thanks for being a part of our community to Live Beautifully.  

“Sometimes things don't work out exactly the way you want and it can turn into something beautiful"

In his return to Masters of Moments, Sean Hehir joins Jake Wurzak for a deeper dive into the future of hospitality, technology, and investment strategy. Building on their first conversation, Sean shares how his firm has embraced AI to transform operations and asset management, using data to predict market shifts and enhance efficiency across a global portfolio. He also discusses the evolving landscape of hotel investing, from luxury experiential travel to large-scale renovations, offering candid insights into leadership, culture, and the importance of partnering with the right people. They discuss: • How AI and predictive data are reshaping hotel asset management • The rise of experiential travel and why it's redefining hospitality investment • Strategic lessons from major hotel renovations like The Diplomat and The White Barn Inn • The balance between people, culture, and technology in scaling a global firm • The future of hospitality investment, from Europe to experiential and wellness-driven models Links: Sean on LinkedIn - https://www.linkedin.com/in/sean-hehir/ Trinity Investments - https://www.trinityinvestments.com/ Connect & Invest with Jake: Follow Jake on X: ⁠https://x.com/JWurzak⁠ 1 on 1 coaching with Jake: ⁠https://www.jakewurzak.com/coaching⁠ Learn How to Invest with DoveHill: ⁠https://bit.ly/3yg8Pwo⁠ Topics: (00:00:00) - Intro (00:01:32) - AI in business: Transforming operations (00:04:06) - Asset management and predictive analytics (00:05:16) - Hospitality industry trends and adaptations (00:10:22) - Luxury vs. commodity hotels (00:14:12) - Strategizing hotel acquisitions (00:23:22) - Navigating challenges and maintaining culture (00:24:54) - Capital strategy and market dynamics (00:41:35) - Challenges of raising a first-time fund (00:42:15) - Finding a niche in hospitality real estate (00:43:17) - Balancing fundraising and deal focus (00:44:40) - Sourcing deals: Marketed vs. off-market (00:46:35) - Choosing the right partners (00:48:16) - The Standard in London deal (00:50:24) - Maintaining entrepreneurial culture (00:54:39) - Biggest mistakes and wins in asset management (00:57:40) - Impact of politics on investing strategy (00:58:38) - Innovative renovation strategies (01:00:52) - Exploring new opportunities in hospitality (01:03:39) - The importance of service in luxury hotels (01:09:12) - Future aspirations and gratitude (01:10:35) - Favorite hotels and unique experiences

In this episode, we're coming to you live from the bustling show floor of The Hospitality Show in Denver, Colorado, inside the WorldVue booth. Steve Carran sits down with four of WorldVue's top leaders to uncover how the company has evolved into one of the most trusted hotel technology partners in the world — and where guest experience technology is headed next. Tune in for real talk on global rollout, partnership criteria, AI & IoT personalization, and making hotel tech “invisible” for better stays.What you'll hear in this episodeThe WorldVue origin story and growth mindset How WorldVue evaluates partners and technologyBalancing global consistency with local execution and guest expectationsDeep dive on Compass — extending the guest experience beyond the room using AI & IoT Practical examples of guest personalization and why “people first” still winsWatch the FULL EPISODE on YouTube: https://youtu.be/gLK3KQZSGBELinks:WorldVue: https://www.worldvue.com/ Robert Grosz: https://www.linkedin.com/in/robert-g-9806552/ Chris Guthery: https://www.linkedin.com/in/chrisguthery/ Scott Jamison: https://www.linkedin.com/in/scott-jamison-yyz28/ Mark Schaps: https://www.linkedin.com/in/mschaps/For full show notes head to: https://themodernhotelier.com/episode/227Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

In this episode of the Parsha Review Podcast, Rabbi Aryeh Wolbe explores Parshas Vayeira, the fourth portion in Genesis, focusing on Abraham's experiences and virtues. He highlights Abraham's revolutionary monotheism and his open-tent hospitality, exemplified by welcoming guests even while recovering from circumcision at age 99. God mercifully makes the day extremely hot to deter travelers, allowing Abraham rest, yet he eagerly runs to greet three angels disguised as men. These angels deliver missions: healing Abraham, announcing Sarah's impending pregnancy, and preparing to destroy Sodom and Gomorrah. Rabbi Wolbe emphasizes humility as essential for true kindness, drawing from the Ramban's letter advising to view others as greater, fostering respect and empathy.The discussion delves into the necessity of truth (Emes) for humility and self-improvement, quoting the Chida on avoiding arrogance by honestly assessing one's flaws and gifts from God. Rabbi Wolbe explains that truth demands no compromise, unlike modern courts or even halacha (except for mezuzah placement symbolizing household peace). He stresses accepting personal shortcomings—such as overindulgence or arrogance—as the first step to repair, noting that denial prevents growth. Abraham's plea for Sodom, despite its wickedness, reflects his humble recognition of potential in others and reliance on divine gifts like persuasion.Ultimately, Rabbi Wolbe teaches that success lies in effort, not results, as per the Mishnah in Ethics of Our Fathers: one must strive without expecting to complete the task. He shares personal anecdotes, like his father's focus on best effort over grades, and urges listeners to build individual closeness to God, like the patriarchs, through daily mitzvot and truth. The episode ends with a call to sponsor content via TORCH in Houston._____________This episode of the Parsha Review Podcast is dedicated in honor of Lenny & Teresa FriedmanDownload & Print the Parsha Review Notes:https://drive.google.com/drive/folders/1ncaRyoH5iJmGGoMZs9y82Hz2ofViVouv?usp=sharingRecorded at TORCH Meyerland in the Levin Family Studios (B) to a live audience on November 4, 2025, in Houston, Texas.Released as Podcast on November 5, 2025_____________Subscribe: Apple Podcasts (https://podcasts.apple.com/us/podcast/parsha-review-podcast-rabbi-aryeh-wolbe/id1651930083)Spotify (https://open.spotify.com/show/22lv1kXJob5ZNLaAl6CHTQ) to stay inspired! Share your questions at awolbe@torchweb.org or visit torchweb.org for more Torah content.  _____________About the Host:Rabbi Aryeh Wolbe, Director of TORCH in Houston, brings decades of Torah scholarship to guide listeners in applying Jewish wisdom to daily life.  To directly send your questions, comments, and feedback: awolbe@torchweb.org_____________Support Our Mission:Help us share Jewish wisdom globally by sponsoring an episode at torchweb.org. Your support makes a difference!_____________Subscribe and Listen to other podcasts by Rabbi Aryeh Wolbe: NEW!! Prayer Podcast: https://prayerpodcast.transistor.fm/episodesJewish Inspiration Podcast: https://inspiration.transistor.fm/episodesParsha Review Podcast: https://parsha.transistor.fm/episodesLiving Jewishly Podcast: https://jewishly.transistor.fm/episodesThinking Talmudist Podcast: https://talmud.transistor.fm/episodesUnboxing Judaism Podcast: https://unboxing.transistor.fm/episodesRabbi Aryeh Wolbe Podcast Collection: https://collection.transistor.fm/episodesFor a full listing of podcasts available by TORCH at http://podcast.torchweb.org_____________Keywords:#Torah, #Parsha, #Genesis, #Abraham, #Kindness, #Humility, #Hospitality, #Truth, #Compromise, #Effort, #Striving, #Perfection, #Dedication, #Vayera, #Mezuzah ★ Support this podcast ★

In this episode of the Parsha Review Podcast, Rabbi Aryeh Wolbe explores Parshas Vayeira, the fourth portion in Genesis, focusing on Abraham's experiences and virtues. He highlights Abraham's revolutionary monotheism and his open-tent hospitality, exemplified by welcoming guests even while recovering from circumcision at age 99. God mercifully makes the day extremely hot to deter travelers, allowing Abraham rest, yet he eagerly runs to greet three angels disguised as men. These angels deliver missions: healing Abraham, announcing Sarah's impending pregnancy, and preparing to destroy Sodom and Gomorrah. Rabbi Wolbe emphasizes humility as essential for true kindness, drawing from the Ramban's letter advising to view others as greater, fostering respect and empathy.The discussion delves into the necessity of truth (Emes) for humility and self-improvement, quoting the Chida on avoiding arrogance by honestly assessing one's flaws and gifts from God. Rabbi Wolbe explains that truth demands no compromise, unlike modern courts or even halacha (except for mezuzah placement symbolizing household peace). He stresses accepting personal shortcomings—such as overindulgence or arrogance—as the first step to repair, noting that denial prevents growth. Abraham's plea for Sodom, despite its wickedness, reflects his humble recognition of potential in others and reliance on divine gifts like persuasion.Ultimately, Rabbi Wolbe teaches that success lies in effort, not results, as per the Mishnah in Ethics of Our Fathers: one must strive without expecting to complete the task. He shares personal anecdotes, like his father's focus on best effort over grades, and urges listeners to build individual closeness to God, like the patriarchs, through daily mitzvot and truth. The episode ends with a call to sponsor content via TORCH in Houston._____________This episode of the Parsha Review Podcast is dedicated in honor of Lenny & Teresa FriedmanDownload & Print the Parsha Review Notes:https://drive.google.com/drive/folders/1ncaRyoH5iJmGGoMZs9y82Hz2ofViVouv?usp=sharingRecorded at TORCH Meyerland in the Levin Family Studios (B) to a live audience on November 4, 2025, in Houston, Texas.Released as Podcast on November 5, 2025_____________Subscribe: Apple Podcasts (https://podcasts.apple.com/us/podcast/parsha-review-podcast-rabbi-aryeh-wolbe/id1651930083)Spotify (https://open.spotify.com/show/22lv1kXJob5ZNLaAl6CHTQ) to stay inspired! Share your questions at awolbe@torchweb.org or visit torchweb.org for more Torah content.  _____________About the Host:Rabbi Aryeh Wolbe, Director of TORCH in Houston, brings decades of Torah scholarship to guide listeners in applying Jewish wisdom to daily life.  To directly send your questions, comments, and feedback: awolbe@torchweb.org_____________Support Our Mission:Help us share Jewish wisdom globally by sponsoring an episode at torchweb.org. Your support makes a difference!_____________Subscribe and Listen to other podcasts by Rabbi Aryeh Wolbe: NEW!! Prayer Podcast: https://prayerpodcast.transistor.fm/episodesJewish Inspiration Podcast: https://inspiration.transistor.fm/episodesParsha Review Podcast: https://parsha.transistor.fm/episodesLiving Jewishly Podcast: https://jewishly.transistor.fm/episodesThinking Talmudist Podcast: https://talmud.transistor.fm/episodesUnboxing Judaism Podcast: https://unboxing.transistor.fm/episodesRabbi Aryeh Wolbe Podcast Collection: https://collection.transistor.fm/episodesFor a full listing of podcasts available by TORCH at http://podcast.torchweb.org_____________Keywords:#Torah, #Parsha, #Genesis, #Abraham, #Kindness, #Humility, #Hospitality, #Truth, #Compromise, #Effort, #Striving, #Perfection, #Dedication, #Vayera, #Mezuzah ★ Support this podcast ★

The Seventy Palms Team discusses what it means to be biblically hospitable

Michael Thiessen, Joe Boot, and Nate Wright unpack how Christians can practice genuine hospitality to immigrants without losing the cultural and legal unity of a nation.

Costs are rising. Guests are stressed. Owners are squeezed. And hotels? They're juggling labor inflation, insurance spikes, debt pressure, and renovations delayed since… well, that period we all swore we'd never talk about again. For hashtag#NoVacancyNews I spoke with Mark Carrier, President of B. F. Saul Company Hospitality Group, to reveal what hotel owners really face today — and where smart operators find opportunity when everyone feels the pinch. And yes, we talk about the vibe shift in development, stalled pipelines, conversions, and why intermediation costs + guest data may be the real battleground ahead. Also yes: I slipped in a joke about running hashtag#PMS off a 1980s PC. You're welcome.

How do you show up during the holidays? Are you the hostess who loves gathering people—or the one who quietly counts down to January 2nd? However you approach the season, this conversation is your gentle reminder that hospitality isn't about perfection. It's about presence. For many of us, the holidays bring both joy [...]