Podcasts about Hospitality

Send us a message!In this episode, Alex & Annie sit down with Tim Hubbard, CEO of Corzly, to break down how a virtual property management model actually works and what it takes to make it successful.Tim started in long-term rental investing before shifting into short-term rentals more than a decade ago. As his portfolio grew across multiple states, and eventually internationally, he built the systems needed to manage properties remotely. That operational backbone became Corzly, a virtual management partner now supporting property managers in more than 40 cities.Tim shares how their white-label backend model works, how they collaborate with on-the-ground teams, and where AI fits into real workflows. Not just automated check-in messages, but layered operational processes that involve owners, cleaners, early check-in requests, and revenue decisions.Episode Chapters:1:04 – From Long-Term Rentals to a 40-City Virtual Operation4:02 – The Idea Behind “Core Operations”5:28 – What Virtual Property Management Actually Means6:08 – Why 10–60 Unit Managers Are Their Sweet Spot7:22 – Running the Backend Without Owning the Listings11:17 – How Much Can You Really Automate With AI?11:58 – The Early Check-In Example That Shows How Complex Workflows Get15:55 – 225 Units Today… 10X Growth This Year?19:58 – The Hardest Part of Scaling Across Markets22:21 – Building Culture With a Fully Global Team27:44 – Developing a 20-Unit Resort in Medellín29:08 – Two Years of Permitting and What It Took to LaunchIf you are exploring growth, efficiency, or a different structure for your management business, this episode offers a clear look at another way to build.Connect with Tim:LinkedIn: https://www.linkedin.com/in/tim-hubbard-str/ Website: https://corzly.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

Customer abuse of hospitality and tourism workers has nearly doubled in just a year according to a new study. The report commissioned by MBIE surveyed 957 people employed in the industries around the motu. The study found, that last year, about 50 percent of incidents where hospitality and tourism workers were harassed bullied, customers were the perpetrators - up from 26 percent in 2024. Lead researcher, Professor David Williamson carried out the study alongside AUT and spoke to Lisa Owen.

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You're spending money on ads… but your bar still doesn't have real regulars.The drinks are good. The vibe is solid. People come in once, and then you never see them again.Because attention isn't loyalty. And discounts don't build attachment.Today, we're breaking down why a simple $50 hospitality move can outperform a $5,000 ad campaign and how to turn everyday service into moments people actually talk about.If you're tired of chasing new customers and ready to build the kind that stick, let's get into it.

People will need to pay more for their coffees if they hope to keep their local spots alive. That's the message from the Managing Director of coffee roaster Flight Coffee, which operates Wellington café The Hangar. Richard Corney spoke to Corin Dann.

What's the vital difference between a management team that creates value and one that destroys it? Is the concept of a "capital-light business" always positive? And what about management alignment and incentives? This episode is the first in a new series - The Finance Ghost and Mohammed Nalla are bringing you some of South Africa's best boutique fund managers, kicking off with Aylett & Co. represented by Dagon Sachs. As a founding member of Aylett and a highly-experienced asset manager who has spent over two decades mastering the art of stock picking, there's much to learn from Dagon. With the hospitality industry as a useful case study, this podcast is an important look at how to assess the way that corporate management teams behave with shareholder money. Today's Topics: A brief overview of Aylett's ethos of being ‘benchmark agnostic' and ‘eating your own cooking' by investing alongside clients. Why capital-light businesses with high growth tend to be unicorns – and priced like them, too! How capex-heavy businesses can ironically be better allocaters of capital than capital-light businesses that may be tempted into acquisitions.  How to identify corporate management teams that prioritise rational economics over prestige, especially in an egocentric industry like hospitality. The cyclical nature of the hotel industry and the surprising similarity it has to mining in terms of replacement cost for assets. Find out more about Aylett & Co. here: Aylett.co.za Reach out to Dagon Sachs on LinkedIn Get in touch: The Magic Markets Website @MagicMarketsPod, @FinanceGhost, and @MohammedNalla (all on X) Pop us a note on LinkedIn Disclaimer: This podcast is for informational purposes only and does not constitute financial or investment advice. Please speak to your personal financial advisor. Aylett & Co. (Pty) Ltd is an authorised Financial Services Provider, licence number 20513. Chapters (00:00:00) - Introduction: Introducing the 2026 Boutique Manager Series(00:01:36) - The Aylett & Co. Ethos: 21 Years of Bottom-Up Asset Picking(00:03:28) - Benchmark Agnostic: Why "Eating Your Own Cooking" Matters(00:06:42) - Capital Allocation 101: Future Cash Flows and the Math of Value(00:08:21) - Incentives and Trust: Why Shareholder Alignment Is Everything(00:09:59) - Capital-Light vs. Capex-Heavy: Searching for the "Nirvana" Unicorn(00:11:47) - The Share Buyback Trap: Rational Thinking in a Listed Environment(00:13:08) - Hospitality as a Case Study: The Pivot from Asset-Heavy to Franchise(00:14:58) - The OpCo/PropCo Debate: Does It Make Sense to Own the Real Estate?(00:17:30) - International Trends: Hyatt, Marriott, and the Global Brand Advantage(00:19:29) - Deep Dive into Southern Sun: Understanding Regional Cyclicality(00:21:00) - Return on Ego: Avoiding Rationality Traps in Hotel Building(00:22:44) - Replacement Costs: Why High Entry Barriers Protect Existing Players(00:24:40) - The Mining Analogy: Discipline, Maintenance, and Counter-Cyclicality(00:26:56) - The South African Risk Premium: Tourism Headlines and Safety Margins(00:29:03) - Conclusion: Plagiarizing Global Success for Local Portfolios

This week, James and JB meet a hospitality business owner generating £3.6 million in revenue - but operating in a sector that's genuinely suffering. Rising costs, brutal taxes, labor shortages, and economic pressure are crushing the industry around them.Find out more from Dominic here: Find out more from Dominic: www.totally-delicious.co.ukThe Model Analyser - how good is your business model?https://modelanalyser.scoreapp.com/Try Entrepreneurs University 14 Day FREE Trial Here ►https://jamessinclair.net/entrepreneurs-university-free-trial/Sign up to my weekly newsletter 'The James Sinclair Letter' here:https://www.jamessinclair.net/the-letterFind out your Entreprenurial DNA, take the '8 Traits of the Greats' quiz here ► https://jamessinclair.scoreapp.comGet your tickets to our next event here ► https://www.jamessinclair.net/eventsApply to be on my podcast here ►https://jamessinclair.net/podcasts/

The Idaho Farm Bureau Federation hosted a press conference releasing the findings of a new economic impact study.

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This week we chat with Andrew (he/him) about the journey of Twist of Fate Cocktails, an all-inclusive event bartending service on Vancouver Island. We He chat about crafting cocktails from scratch, their commitment to sustainability, and adapting in unprecedented times.We also touch on the importance of non-alcoholic options in today's event landscape and shares memorable experiences from various events.Want to learn more about Twist of Fate and what their team can do for your day? Visit their website or give them a follow on Instagram!Send a textSupport the show

Today, in our ongoing You're in Good Company series, Molly Flinkman tells us about the time she invited nine strangers into her home for Thanksgiving. She fully owns what an insane situation it was while also making a compelling case for why it mattered so much. In this episode, you'll hear how Molly came to value this kind of hospitality—why she keeps her eyes open for strangers in need—and she'll also give some smaller scale suggestions about how this can play out in our real lives. In all the stories she tells, Molly invites us to consider the question she continually asks herself: What kind of stranger will you be? This show is brought to you ad-free by our generous Substack community. If you'd like to support the work we do for as little as $3/month, head to coffeeandcrumbs.substack.com to join us (and get bonus episodes!). For show notes, go to coffeeandcrumbs.net/podcast. We love hearing Molly tell stories; listen to this bonus episode to hear more stories from the C+C team, Story Slam. For more encouragement in your motherhood journey, check out the stories at Coffee + Crumbs.  Show notes:  Pre-order You're In Good Company Molly's monthly newsletter Molly on Substack Molly on Instagram Molly's Coffee + Crumbs essays Coffee + Crumbs on Substack  

Home Is for Hospitality: homeisforhospitality.com - the book is now available! Having people over for dinner can feel intimidating. What do you say? Is your house clean enough? What if dinner isn't ready on time?In this episode of Simply Convivial, I share practical, real-life tips for making hospitality feel natural instead of awkward. As I prep lasagna and brown butter pound cake, I walk through the simple principles that make hosting dinner doable — even if you don't feel naturally gifted at it.You'll learn:   What to do the moment guests walk in   The 3 things that matter most before people arrive   Why you don't need a perfectly clean house   How to avoid being flustered   Why hospitality is practice, not performanceHospitality isn't about impressing people. It's about sharing real life together.

In an era where AI is optimizing everything—from pricing to property descriptions—the real competitive advantage in hospitality may no longer be data. It may be identity. In this episode, Janice Wilson, founder of the luxury forest retreat Menizei, and experiential designer Paula Oblen, founder of Hotelements®, break down what it actually means to build a “Category-of-One” hospitality brand. Drawing from Janice's background in large-scale AI systems and Paula's two decades designing high-performing experiential properties—including Casa Tierra with Bobby Berk—they argue that optimization alone leads to sameness. Instead, they explore how identity, emotional intention, and strategic design create durable moats that algorithms can't replicate. From forest cocooning and longevity-themed A-frames to Return on Design™ and anticipatory guest experiences, this conversation reframes hospitality as both art and capital strategy. If you're an investor, operator, or designer wondering how to stand out in an increasingly automated world, this episode is your blueprint for building something unforgettable—and financially defensible. Behind the Stays Listeners get an exclusive discount when they enroll in "From Place to Category" a destination.design educational experience by Janice and Paula.  Use the code "BTS" (or simply reference it when you apply) to qualify.   Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world's top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we'd love for you to apply to join our Alliance at journey.com/alliance.

In a culture that is obsessed with perfection, it's easy to believe that hospitality requires a spotless home, a carefully planned menu, and a seamless itinerary. But the truth is, connection has never required perfection.Sometimes, the most meaningful moments in life happen with dishes in the sink and pillows on the floor. Deep down, most of us already know this to be true. And yet, inviting people into our space can still feel overwhelming.That's why, today, we're asking the question:What if hospitality isn't about impressing others, but about making space for them to feel seen and loved?My guest today is Abby Kuykendall, author of Let the Biscuits Burn. Abby has spent years exploring what it means to build God-centered community around the table. Through her own journey of singleness, growth, and opening her home in different seasons, she has discovered that hospitality is less about performance and more about presence.In this episode, you'll hear:The difference between entertaining and true hospitalityWhy it's important to gather with people who are different from usThree simple qualities that can help you practice hospitality right where you areAnd more!I loved this conversation with Abby! It was such a freeing reminder that we don't have to do hospitality perfectly to do it faithfully.Find resources mentioned and more in the show notes: jillsavage.org/abby-kuykendall-286Join us for 6 weeks of our Great Sexpectations focus in our Date Night membership where we dive deep into intimacy. Sign-up today!Check out our other resources: Mark and Jill's Marriage Story Marriage Coaching Marriage 2.0 Intensives Speaking Schedule Book Mark and Jill to Speak Online Courses Books Marriage Resources: Infidelity Recovery For Happy Marriages For Hurting Marriages For Marriages Where You're the Only One Wanting to Get Help Mom Resources: New/Preschool Moms Moms with Gradeschoolers Moms with Teens and Tweens Moms with Kids Who Are Launching Empty Nest...

In this episode, we explore the biblical narrative of Sodom and Gomorrah, focusing on Lot's questionable decisions and the shocking events that led to the cities' destruction. We also uncover the true nature of Sodom's sin and draw lessons from Lot's wife's fate, emphasizing the importance of letting go of the past to move forward.Chapters00:00 Introduction to Sodom and Lot02:14 Hospitality and Lot's Horrifying Offer04:26 Angels Reveal Destruction05:32 Lot's Hesitation and Escape07:36 The Destruction and Lot's Wife10:05 Sodom's True Sin and Letting Go

In this episode, we explore the ancient code of hospitality through the story of Abraham and three mysterious visitors, one of whom reveals himself to be God. We learn about Sarah's disbelief and God's powerful question, 'Is anything too hard for the Lord?', and reflect on how this applies to challenges in our own lives.Chapters00:00 Introduction & Study Guide00:23 Abraham's Unexpected Guests04:10 Sarah's Disbelief and God's Question06:29 The Meaning of God's Question

In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Paul Damico, President & CEO of Ascent Hospitality Management, to discuss his bold strategy for reinventing two iconic legacy brands — Perkins Restaurant & Bakery and Huddle House. Damico shares how cutting-edge Toast POS technology is transforming operations across 600 units, why extended hours are driving 20–40% sales increases at select locations, and how the new Perkins Griddle and Go fast casual format is designed to win over a younger generation of diners — all while keeping the legendary value that loyal guests have counted on for over 65 years.#FastCasualNation #RestaurantLeadership #FamilyDiningBecome a supporter of this podcast: https://www.spreaker.com/podcast/fast-casual-nation--3598490/support.Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Mike Kurtz, Founder of Mike's Hot Honey, shares invaluable hospitality insider insights on building a successful hospitality business from the ground up. Discover how strategic restaurant partnerships and collaborations fueled the rapid growth of Mike's Hot Honey, making it one of the fastest-growing food brands nationwide. Mike dives deep into hospitality trends shaping brand expansion from restaurant menus to grocery store shelves through effective CPG strategies. Listeners will learn key restaurant growth strategies and what it takes to stay authentic amid intensifying competition. Mike also discusses menu innovation, flavor experimentation, and how hospitality executives and restaurant operators can create lasting brand trust while scaling their businesses without losing their unique identity. Tune in for a wealth of knowledge from a hospitality industry leader that offers practical advice for anyone involved in the restaurant industry podcast landscape, hospitality media, or looking to elevate their hospitality leadership skills. Episode Credits:Sponsored by: DirecTVProduced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: GrodMediawww.thehospitalityhangout.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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In this episode of Tips from Trestle, host Aaron Fish sits down with Chef Alan Velazquez, culinary director at Oaks Senior Living, live from the Georgia Senior Living Association (GSLA) Conference in Savannah. The conversation unpacks what makes independent living dining a fundamentally different — and often underserved — experience in senior care. Chef Alan shares proven strategies for elevating resident dining, including cross-utilization of ingredients, resident-driven menu building through a "Chef's Corner" model, and intentional kitchen design that blurs the line between care levels. He also explores QR code technology for RSVPs, smart revenue reinvestment, and his golden rule: "You can recoup a steak. You can't recoup service." Essential listening for senior living operators, executive chefs, food service directors, and culinary professionals seeking to use dining as a marketing and retention powerhouse.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT505 #SeniorLiving #SeniorDining #IndependentLiving #HospitalityFirst #SeniorLivingFood #ResidentExperience #CulinaryOperations #ActiveAdults #AgingWell #FoodServiceLeadership #SeniorLivingTrends #DiningInnovation #SeniorCareLeadership #FoodAsWellness

Liquor licensing mayhem for Christchurch bar owners as the opening of the new stadium nears. Super Rugby's Super Round games will be played at One NZ Stadium on Friday, Saturday and Sunday of Anzac weekend. But alcohol laws mean bars must close at midnight on Friday and can't serve alcohol without a meal before 1pm on Saturday. Hospitality NZ's Canterbury President Jeremy Stevens told Ryan Bridge they've been hoping to get an exemption. But he says despite the council and Mayor Phil Mauger being on board, current legislation won't allow it LISTEN ABOVE See omnystudio.com/listener for privacy information.

Leisure Lounge is a proudly South African, KZN-based furniture manufacturer celebrating 34 years of crafting custom, upholstered pieces for homes and hospitality spaces, working closely with clients, designers, and architects to bring functional, durable, and beautifully tailored spaces to life. Radio Life & Style on Facebook

Today, we're welcoming Bob Campana, a California-based serial entrepreneur with more than 40 years of experience building businesses across hospitality, travel, real estate, and aviation.ROBERT's WebsiteROBERT on YouTubeFrom hot tub manufacturing to founding the beloved Redwood Café in Modesto, to leading Redwood Café Tours across Europe, Asia, and Oceania, Bob's career is a living case study in adaptability, optimism, and grit.He's also the author of the book Don't Look Down! The Improbable Adventures and Battle-Tested Lessons of a Serial Entrepreneur, where he shares candid lessons learned from a lifetime of figuring it out as he went. Bob has his own entrepreneurship podcast, continuing his mission to share what really happens behind the scenes of business building.1. A Lifetime of ReinventionBob, you've built businesses in very different industries—from manufacturing to hospitality to aviation. Looking back over 40 years, what allowed you to keep reinventing yourself rather than getting stuck in one version of success?2. Risk, Fear, and the Title “Don't Look Down!”Your book title says a lot. Don't Look Down! suggests both courage and consequence. How have you learned to take risks without being reckless—and what's one moment when looking down might have stopped you if you'd let it?3. Building Places That Connect PeopleRedwood Café became more than a restaurant—it became a community hub, and now it's evolved into Redwood Café Tours around the world. What do you think makes an experience or a business truly memorable to people? (Bob recommends two books. “Moments of Truth: How the SAS President and CEO Adapted to the New Customer-Driven Economy” by Jan Carlzon. “Setting the Table: The Transforming Power of Hospitality in Business” by Danny Meyer.)4. Lessons Earned the Hard WayYour book promises “battle-tested lessons,” not theory. What are one or two hard-earned truths about entrepreneurship that you wish more people understood before they start their first venture?5. What's Next—and Why Keep Going?You're still expanding into real estate and aircraft leasing, writing books, and launching a podcast. What keeps you energized at this stage—and what advice would you give to entrepreneurs who wonder if it's too late to start something new?Bob, if you could leave our listeners with one mindset or principle that's helped you navigate uncertainty over four decades, what would it be?

“We may never know the impact we've had on people just by being kind and sharing love with people just by serving them.” Sandra Hall joins the podcast to share her career experience in hospitality and how it translates to creating a culture of hospitality at church. #NAFWB #BetterTogether #Hospitality #Church #Care

In this episode we see that Jesus says those that welcome his disciples, welcome God!

You're listening to Bardtenders! In this episode of "The Mixing Glass", Frederic Yarm joins us to talk about mentoring bar professionals, the Boston bar scene, and his journey to becoming an author and blogger known for highlighting thousands of amazing cocktails. ------------Frederic Yarm is a Boston bartender who got into the industry through writing about cocktails over 19 years ago. His work with the CocktailVirgin blog blossomed into two books, Drink & Tell: A Boston Cocktail Book (2012) and Boston Cocktails: Drunk & Told (2017), which capture the cocktail renaissance in his city. After the first book, a night as a guest bartender led Frederic to seek out a barback position at an establishment known for training bartenders and was soon promoted. Fred has been bartending at various establishments in town for the last 12+ years and is an officer in the Boston chapter of the United States Bartenders' Guild.----------Don't miss out on any of the action!  Head to www.bardtender.com to stay up to date with all of the Bardtender content, find resources for mental and physical well-being, get access to education materials, and check out what all of our bards are up to!Support the show

Preached February 22, 2026 at Risen Church | risenhayward.com

Coming live from the UK Hotelier Roundtable Roadshow - this conversation comes from Whittlebury Park, with our hotel host Bradley Spillman, Senior Digital and Marketing Manager, alongside and a panel of experts. We look into how a family-run estate is using data, design and technology without losing that human, hospitality feel.Featuring David Ohanjanian from Up Hotel Agency, Sharon Cowler of Netaffinity, Prem Jethwa-Odedra from Biteluxe, Alessandra Leoni from Focus on Hospitality, Scot Turner from Auden HospitalityWhat We Explore- Personalisation & Story: How Whittlebury Park is using small, specific touches and guest data to move beyond generic messaging and create stays that feel remembered, not just recorded.- Websites & Conversion: Why a clear brief, flexible design and a shorter booking journey turned Whittlebury's website into both a brand window and a serious revenue driver.- Tech & Human Balance: How booking engines, WhatsApp, on-site data capture and smarter F&B and spatial design can support direct bookings and guest satisfaction without losing the heart of hospitality.What stayed with me from this roundtable is how hoteliers challenges are shared, whether running a vast estate or opening a single independent hotel. The tools are there, but the real work is choosing the right ones, aligning owners and teams, and keeping the guest's reality at the centre. Sometimes - tech is not the answer.Hoteliers' Voice is one of FeedSpot's top Hospitality Podcasts and is produced by Urban Podcasts.

In this episode of Table Talk, Rosanna Caira, editor and publisher of Foodservice and Hospitality speaks with respected Toronto restaurateur Yannick Bigourdan, owner of Lucie, the Carbon Bar and Carbon Snack Bar, the Berczy Tavern, Notte Ristorante, the Social Catering & Co., and a recently launched consultancy called JKTT Restaurant Consulting.  The interview touches on Bigourdan's professional journey, the evolving restaurant industry, and the varied challenges and opportunities of operating in today's competitive marketplace. 

Horst Schulze reveals the traits of the best manager he ever led and why standards collapse after founders leave. In this raw exchange with Patrick Bet-David, he explains purpose, non-negotiables, and why compromising culture breaks world-class brands.

New book! homeisforhospitality.comGet the book! HomeIsForHospitality.com

Send Us an Email to Chat!This week to celebrate our 251st episode we watch the treasure that is 1990's Cult Classic Troll 2! Holy cow what a good time! We go to Great Wolf Lodge and not kill Jaws 3! We try to figure out why we love this movie so much! Plus, Gary is planning a biopic of Captain Lou Albano!Follow us on Instagram:@Gaspatchojones@Homewreckingwhore@The_Miseducation_of_DandG_Pod@QualityHoegramming@MullhollanddazeSupport the show

Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUy Apple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233 Youtube - https://www.youtube.com/@ThisWeekinHospitality   Accor isn't just polishing the Orient Express legend — it's trying to industrialize it. With LVMH in the mix, the play shifts from “luxury assets” to a full ecosystem built on narrative: trains, hotels, yachts, and a throughline of romance and mythology. Scott sees the upside in that long-game brand equity, but the panel keeps circling the same risk: storytelling can sell the dream, yet only flawless operations keep it from collapsing into cosplay. Then the mood turns pragmatic with Casago's post-Vacasa reality check. A founder-led franchise business runs on trust and alignment as much as tech and scale, and Steve Schwab's CEO transition lands as a stress test for franchisees already bracing for integration chaos. Ben argues owners should protect optionality while the dust settles; Scott and Edwin frame it as a “psychological contract” moment where perception matters as much as governance. Finally, Hyatt's ChatGPT integration signals that AI discovery is becoming a real distribution layer, not a gimmick. If travelers are asking for “the right stay” conversationally, brands will win by training the narrative, not bidding on keywords. Spice of the Week closes with a blunt takeaway: creative is the only differentiator left — and hotels are still wasting money boosting the wrong posts instead of scaling what actually works.   This Week in Hospitality is presented to you by Journey. Journey is a loyalty platform built specifically for independent boutique hotels and high-touch hospitality brands. Our mission is to give operators the same powerful rewards engine, data intelligence, and guest insights that major chains rely on — without asking them to give up the individuality, soul, or story that makes their property extraordinary. If you're an owner or operator of an extraordinary, independently owned and operated hotel or residence — and you want to see whether your property is a fit for the Journey Alliance — you can learn more and apply at https://www.journey.com/alliance   Key Topics & Timestamps 00:00 — Intro 09:40 — Story #1: Accor + LVMH build Orient Express into a full luxury ecosystem 24:32 — Story #2: Casago's Vacasa-era growing pains trigger franchisee unease 33:31 — Story #3: Hyatt embraces ChatGPT discovery as the next distribution layer 46:29 — Spice of the Week     Your Hosts: Zach Busekrus — Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/   Scott Eddy — Global Travel & Hospitality Expert @MrScottEddy LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/   Ben Wolff — Founder of Onera & Oasi LinkedIn: https://www.linkedin.com/in/ben-wolff/ Instagram: https://www.instagram.com/iambenwolff/   Edwin Kramer — Luxury Hotelier Consultant & Former GM LinkedIn: https://www.linkedin.com/in/edwinckramer/ Instagram: https://www.instagram.com/edwinkramer/

We get a chance to speak to the Founder of OEO Hospitality Group which runs and operates Knotty Barrel and a new concept Upper East in Escondido, CA - James Thorpe

In this episode, Shawn Soole sits down with Colin Asare-Apiah — award-winning bartender, educator, and globally respected leader in cocktail culture — for a thoughtful conversation about hospitality craft, community building, mentorship, and the future of service. Colin breaks down how experiences shape perception, how intentional leadership lifts teams, and why culture always outlasts trends.Whether you're behind the stick or leading a team, this episode blends craft insight with empathetic leadership and actionable takeaways that reverberate across hospitality.

JW Wiseman built Curious Elixirs before a non-alcoholic cocktail category even existed—and grew it without outside investors. By spotting overlooked demand and building real community around the brand, he turned a personal pain point into an eight-figure business.For more on Curious Elixirs and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Shahar Goldboim is the Founder and CEO of Boom, an AI-enabled property management platform for short-term rental portfolios built by operators. Shahar is an entrepreneur and builder, and he launched Boom with his two sibblings after identifying real-world operational pain points inside a large South Florida property management company as it scaled. Under his leadership, Boom delivers comprehensive software that simplifies workflows, increases revenue, and reduces costs for property managers.(02:15) - Why Short-Term Rentals Are the Hardest Asset Class(02:44) - Fragmentation and the Review-Driven Revenue Trap(04:13) - The Spark: A Miami Airbnb Experiment(05:30) - From Airbnb Host to Property Manager(07:31) - Software Fragmentation in STR Ops(07:55) - From SaaS to Baas (Business-as-Software)(09:09) - Boom, the AI PMS(12:47) - Enabling Proactive Ops(13:51) - The $12M+ Fundraise(14:47) - Winning Investors with Hospitality & Tech Credibility(16:53) - Feature: Blueprint Vegas 2026(17:46) - STR Market Context and the Vacasa Lesson(21:03) - Replacing Point Solutions(23:47) - ROI, AI Moats, Future of STR Ops(32:06) - Collaboration Superpower: Tony Robbins (Wiki)

Which hospitality events should YOU be attending in 2026? In this episode, David Millili and Steve Carran sit down with John Burns, President of Hospitality Technology Consulting, to review the top hospitality events of 2026. From tech expos to independent hotel shows, cruise industry summits, and AI-focused conferences, we cover what's happening, who should attend, and why these events are game-changers for hoteliers, developers, and investors.  In this episode, we cover:The global power of ITB Berlin and why it's more than just a trade show.Networking gold at Hunter Conference Atlanta and what makes it a must-attend.Insider tips from HFTP Executive Vendor Summit, AAHOA Philadelphia, Sea Trade Cruise Summit, and more.How direct bookings and AI are shaking up the hotel industry.Whether you're a hotel owner, operator, developer, or just love staying ahead in hospitality, this episode is your roadmap for networking, learning, and making deals happen.Watch the FULL EPISODE on YouTube: https://youtu.be/UbP3xSHCc-M Links:John on LinkedIn: https://www.linkedin.com/in/john-burns-1a6139/Hospitality Technology Consulting: https://www.burns-htc.com/For full show notes head to: https://themodernhotelier.com/episode/252Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

Emily Williams Knight, president and CEO of the Texas Restaurant Association, joins this episode of the Food On Demand podcast to discuss restaurant adoption of AI, food delivery policy changes, third-party delivery friction points and more.  

In this episode, Cody & Meagan pull back the curtain on one of the biggest myths in hospitality: that running a rental is “passive income.” With humor, honesty, and plenty of real-life stories, they break down what guests think operators do all day versus the invisible work that actually keeps properties running.From last-minute emergencies to emotional labor no one prepares you for, this episode shines a light on the reality behind great hospitality—and why consistency is harder than growth.

Horst Schulze explains what never changes in business and what must evolve. From plastic room keys to AI check-ins, he reveals how leaders balance timeless human service with changing technology, and why true hospitality can never be replaced by automation or trends.

What happens when a wealth manager applies institutional discipline and global insight to hospitality investing? In this episode of Sharkpreneur, Seth Greene interviews William Huston, Founder and General Partner at Bay Street Hospitality, who discusses his journey from a call center business to creating global hospitality-focused funds designed to deliver high yields through quant-driven strategies. William shares deep insights into hospitality investment, covering topics from student housing in Hong Kong to tourism growth in India, and how his firm's data-driven approach maximizes returns for institutional investors. He explains how combining local market intelligence, government partnerships, and strategic acquisitions has enabled Bay Street to scale rapidly while maintaining high-quality service for asset owners, operators, and developers worldwide. Key Takeaways:→ Long-term success depends on backing proven operators and developers—not just attractive properties. → Student housing shortages in Hong Kong, India's tourism boom, and Australia's Olympic-driven infrastructure investments all represent distinct, time-sensitive market drivers. → The same disciplined frameworks used in wealth management, including risk assessment, alignment, and scalability, can be successfully applied to hospitality. → Hospitality is an experience-driven business, shaped by human connection, culture, and memory. → Growth should align with life priorities. In 2018, William Huston founded Bay Street Hospitality, where he currently serves as General Partner. Bay Street started as a call center based in El Salvador, structured as an LLC, serving his own investment fund rather than other companies' clients. The firm operates globally across public and private markets and applies a proprietary quantamental investment framework that integrates quantitative scoring models with fundamental underwriting discipline and targets hospitality operators, developers, and asset owners, offering equity, credit, and hybrid capital solutions. In May 2025, Huston launched a $430 million hospitality investment fund aimed at combining financial returns with positive social impact, targeting underinvested hotel markets globally, with a particular emphasis on India's fast-growing tourism sector. Connect With William:Website: https://www.baystreethospitality.com/LinkedIn: https://www.linkedin.com/in/huios/

Meet Jeremy Hill, Co-Founder and CEO of Arcana — a next generation nature resort complete with seasonally immersive science-based experiences that help guests feel nature's true restorative powers. In this return episode, Jeremy shares what's changed (and what hasn't), plus Arcana's biggest leap yet: a newly acquired 56-acre property that gives the brand the zoning, septic capacity, and infrastructure required to scale — without diluting the Arcana promise. In this conversation, Jeremy and I discuss: How Arcana performed in the real world after launch (and why the early guests helped propel the waitlist) What the team learned from the pilot site — from cabin entrances and guest flow to privacy, operability, and experience design The truth about “tiny cabins” and how Arcana thinks about unit size, outdoor space, and central amenities What Jeremy's acquisition checklist looks like (proximity to a major city, the right zoning, and why septic is everything) How Arcana is repositioning an existing, cash-flowing resort with seven cottages and two houses into an Arcana-level experience Brand strategy: how to expand into new sites while still honoring the flagship brand promise (and when a sub-brand might make sense) How Jeremy is weighing construction loan options (traditional bank vs private lender) and the realities of taking on debt in Canada The longer-term vision: Arcana across North America, what an exit could look like, and why consistency is the superpower in experiential hospitality Arcana is targeting a summer 2027 opening for the fully repositioned property. Learn more about Arcana Connect with Jeremy on LinkedIn   Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world's top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we'd love for you to apply to join our Alliance at journey.com/alliance.

What happens when a wealth manager applies institutional discipline and global insight to hospitality investing?  On this episode of The Registered Investment Advisor Podcast, host Seth Greene interviews William Huston, Founder and General Partner at Bay Street Hospitality, who discusses his journey from a call center business to creating global hospitality-focused funds designed to deliver high yields through quant-driven strategies. William shares deep insights into hospitality investment, covering topics from student housing in Hong Kong to tourism growth in India, and how his firm's data-driven approach maximizes returns for institutional investors. He explains how combining local market intelligence, government partnerships, and strategic acquisitions has enabled Bay Street to scale rapidly while maintaining high-quality service for asset owners, operators, and developers worldwide.   Key Takeaways: → Long-term success depends on backing proven operators and developers—not just attractive properties. → Student housing shortages in Hong Kong, India's tourism boom, and Australia's Olympic-driven infrastructure investments all represent distinct, time-sensitive market drivers.  → The same disciplined frameworks used in wealth management, including risk assessment, alignment, and scalability, can be successfully applied to hospitality. → Hospitality is an experience-driven business, shaped by human connection, culture, and memory. → Growth should align with life priorities. In 2018, William Huston founded Bay Street Hospitality, where he currently serves as General Partner. Bay Street started as a call center based in El Salvador, structured as an LLC, serving his own investment fund rather than other companies' clients. The firm operates globally across public and private markets and applies a proprietary quantamental investment framework that integrates quantitative scoring models with fundamental underwriting discipline and targets hospitality operators, developers, and asset owners, offering equity, credit, and hybrid capital solutions. In May 2025, Huston launched a $430 million hospitality investment fund aimed at combining financial returns with positive social impact, targeting underinvested hotel markets globally, with a particular emphasis on India's fast-growing tourism sector. Connect With William: Website: https://www.baystreethospitality.com/  LinkedIn: https://www.linkedin.com/in/huios/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Joining us in this episode of Living Off Rentals is an award-winning publicist, hospitality veteran, and short-term rental expert who has built a profitable portfolio by thinking differently about how and where to invest. Katie Cline is the host of the Second Home First podcast and Suite Success: Masters of Hospitality. She has worked behind the scenes with global luxury hotel brands including Ritz-Carlton, St. Regis, and W Hotels, and now applies those hospitality principles to her own short-term rental properties across upstate New York. Listen as Katie shares how buying her second home first allowed her to build wealth, create meaningful family experiences, and run profitable short-term rentals without sacrificing lifestyle. She also breaks down how hospitality, thoughtful design, and smart market selection can make all the difference. Enjoy the show! Key Takeaways: [00:00] Introducing Katie Cline and her background [02:55] Moving from global hotel brands to owning short-term rentals [05:23] Buying a second home first instead of a primary residence [07:12] The beauty of buying your second home first [10:01] How short-term rentals compare to traditional investing and 401Ks [10:59] Financing strategies for second homes and creative renovations [13:06] Evaluating deals and understanding worst-case scenarios [18:16] Lessons learned from furnishing and renovating remotely [26:14] Managing fear and doubt when pulling the trigger on deals [27:24] Shifting from investor mindset to hospitality mindset [30:54] Hotel principles that improve short-term rental performance [35:27] Designing arrival experiences that shape guest perception [38:18] Why quality beats rapid scaling in short-term rentals [41:28] The philosophy behind Buy Your Second Home First [47:44] Aligning real estate decisions with lifestyle goals [48:40] Outro Guest Links: Website: https://www.buyyoursecondhomefirst.com/  Show Links: Living Off Rentals YouTube Channel – youtube.com/c/LivingOffRentals  Living Off Rentals YouTube Podcast Channel - youtube.com/c/LivingOffRentalsPodcast  Living Off Rentals Facebook Group – facebook.com/groups/livingoffrentals  Living Off Rentals Website – https://www.livingoffrentals.com/  Living Off Rentals Instagram – instagram.com/livingoffrentals  Living Off Rentals TikTok – tiktok.com/@livingoffrentals 

Send us a message!In this episode, Alex & Annie sit down with Krista Goodrich and Kymberlee Nguyen, the duo behind Salty Dog Vacations, to talk about what it really takes to build a vacation rental company that guests remember and a team that is proud to be part of it.They share how Salty Dog grew from early investing decisions in Daytona Beach into a full-scale operation, and how their approach to branding goes beyond design choices. It shows up in the details, the guest experience, and the way they protect their people.The conversation also expands into Krista's work in local advocacy and zoning, their broader mission to help more women build wealth through real estate, and how their community has grown through retreats and education.Episode Chapters:08:20 – How local rules, zoning, and community involvement shape what it takes to operate responsibly15:07 – Building a brand guests remember: personality, pet-friendly touches, and guest joy19:37 – Krista's “Boss Lady Investor” work, and why real estate education needs to feel accessible25:00 – How retreats and community experiences can become part of a bigger platform, not just a side project33:32 – What it looks like to build a company culture where your team feels protected and respected35:44 – The moment they fired an owner, and why that decision mattered for the business long term40:25 – Why consistency matters more than “cute ideas,” especially once you are scalingIf you're trying to build a stronger guest experience and a business that holds up as you grow, this one's worth a listen.Connect with Kym & Krista:LinkedIn: https://www.linkedin.com/in/krista-goodrich-2823198/ Podcast: https://www.thebossladyinvestor.com/ Website: https://mysaltydogvacation.com/ ✨ Exclusive Offer to Alex & Annie Listeners:Streamline your short-term rental operations with Hostfully.Mention the Alex & Annie Podcast when you sign up and get free onboarding ($1000 value).

Our culture has undervalued the significance of regularly gathering together for meals in our homes—something that impacts the spiritual formation of our families and the unfolding purposes of God. In this sermon, Pastor Allen Jackson discusses three biblical passages where Jesus teaches His audience "table manners": what it means to be a host or guest in someone's home. Hospitality, humility, and mercy are crucial components of expressing our faith, especially around the kitchen table, and Pastor Allen stresses the importance of valuing people and their invitations. God is inviting us to a more vivid faith—how will we respond?

In this episode of Don't Miss This, Dave Butler and Grace Freeman continue Abraham's story in Genesis 18–23 and watch the promises of God begin to unfold in real and messy ways. From radical hospitality to wilderness rescues, these chapters reveal a God who shows up, pursues, and provides. The lesson begins with Abraham running to welcome divine visitors on an ordinary afternoon, reminding us that the Lord appears in everyday moments and that we choose how fully we invite Him in. Placed beside it is Lot's story, where lingering and looking back contrast with Abraham's trust. Yet even there, the rescue continues. In houses of sin and cities on the brink, God still calls, “Escape,” revealing a heart determined to save. Genesis 21 and 22 then place two powerful stories side by side. In the wilderness, Hagar discovers the God who sees and provides a well where she least expects it. On Mount Moriah, Abraham and Isaac walk together toward a sacrifice, and the Lord provides a ram, foreshadowing the Lamb who would come later. In both stories, we see the same truth: whether in personal wilderness or eternal need, Jehovah Jireh is the God who provides. These chapters invite us to remember the mountains in our own lives where the Lord has seen us and supplied what we needed. He is the God who comes unto us, who rescues, and who provides, again and again. Chapters: 00:00 INTRO 03:28 "Divine Encounter on Ordinary Day" 06:37 "Hospitality and Generosity in Tradition" 12:01 "Hospitality Reflects God's Presence" 14:51 "Lot's Hesitation and Sodom's Fate" 19:26 "God's Pursuit and Presence" 21:40 "God's Rescuing Heart" 26:54 "Trust and Surrender in Faith" 31:04 Hagar: God Hears the Forgotten 34:32 "The Lord Will Provide" 35:46 "Genesis 22: A Slow Journey" 40:20 "The Lord Will Provide" 42:15 "Jehovah-Jireh: The Lord Provides" Sign up for the Don't Miss This newsletter at www.dontmissthisstudy.com #dontmissthis #comefollowme NEWSLETTER LINK: The Don't Miss This video, the prayer poster, and tip-ins for kids, teens, couples and individuals can all be found in this week's newsletter. Sign-up link in bio if you haven't had a chance yet!! www.dontmissthisstudy.com Instagram: @dontmissthisstudy Podcast: Don't Miss This Study Facebook: Don't Miss This Study Follow Grace Instagram @thisweeksgrace Follow David Instagram: @mrdavebutler Facebook: https://www.facebook.com/mrdavebutler/ Subscribe to the Don't Miss This App https://www.dontmissthisstudy.com/app