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In this episode, we head to Washington County to uncover some of its best-kept secrets and explore what it truly means to love where you live—and who you live alongside. We're joined by Josh Schoemann, Washington County Executive and the visionary behind Uniquely Wisconsin, to talk about the hidden gems scattered throughout the county and the deeper value of community connection. From small businesses with big stories to everyday acts of neighborly love, this episode is a heartfelt reminder that the soul of a place is found in its people.The Cabin Podcast is brought to you by Washington County; washcowisco.gov
On this West Virginia Morning, we hear about an Appalachian Trail community resurging after Hurricane Helene, plus efforts to restore hundreds of acres of mine land across Appalachia. The post Appalachian Trail Tourism Rebounds And Mine Land Restoration Efforts, This West Virginia Morning appeared first on West Virginia Public Broadcasting.
Toronto has a complicated relationship with its waterfront, which is separated from downtown by the Gardiner Expressway. But groups including Waterfront Toronto, The Beltway and Hoverlink are drawing up plans to attract more people to the shores of Lake Ontario, a stretch of 2.5 km representing billions of prime real estate. A look at current and future projects along the lakefront, and what it will take to keep residents and tourists coming back. See omnystudio.com/listener for privacy information.
Minister of State at the Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media, Charlie McConalogue is in the county today. His itinerary includes a visit to Tralee Sports and Leisure Centre which was badly damaged when a roof partially collapsed in January as a result of weather conditions. Some of the complex reopened at the end of March.
Experience Imagination: A Themed Entertainment Podcast by Falcon's Creative Group
Casandra Matej, President & CEO of Visit Orlando, joins us in today's new episode!
In this episode of PODS by PEI, PEI colleague Shreeya Rana sits down with Raj Gyawali, tourism entrepreneur and founder of Social Tours Pvt. Ltd., to explore how sustainable and community-based tourism can redefine Nepal's future.Raj shares personal stories from his two-decade journey in tourism, unpacks the value of local communities in the tourism value chain, and challenges conventional development models. From livable destinations to people-first tourism, this conversation offers deep insight into what makes Nepal's tourism product truly unique—and what needs to change.Topics covered:The shift from adventure to experience-based tourismThe flower power movement and Nepal's 1960s tourism boomGrassroots sustainability in rural tourismThe real contribution of tourism to Nepal's economyNavigating climate change and over-tourismIf you care about responsible travel, Nepal's development, or the intersection of tourism, identity, and community, this episode is a must-listen.***About Raj Gyawali: Raj has over two decades of experience working specifically on responsible tourism in practice – on the ground developing his company Social Tours as the first tour company in Asia to be sustainability certified.As a consultant, he helps governments and communities develop more sustainable practices, and inserts sustainability strategies in government plans.Raj's work ranges from training guides in more sustainable practices, to educating customers on the practice of responsibility in tourism as travelers, developing more sustainable tourism offerings, as well as guiding governments and stakeholders in putting sustainable procedures into action.***If you liked the episode, hear more from us through our free newsletter services, PEI Substack: Of Policies and Politics ( https://policyentre.substack.com/welcome ), and click here ( https://patreon.com/podsbypei ) to support us on Patreon!!
If you've been listening to The Cabin for a while, you'll want to check this episode out. Eric is back with us to help map out the ultimate Wisconsin road trip. We're covering all corners of the state and catching up with our Discover Wisconsin co-host along the way. Tune in for travel ideas, good stories, and a little nostalgia.The Cabin is presented by the Wisconsin Counties Association and this week we're featuring Bayfield County; https://bit.ly/2MJP4sEThe Cabin is also presented to you by:GHT; https://bit.ly/3YigPJyPraise in the Pines; praiseinthepines.orgLincoln County; https://www.co.lincoln.wi.us/
Mayor John McCann will be delivering the State of the City address from the newly opened Gaylord Pacific Resort. Plus, despite recent numbers being up, the San Diego Tourism Authority is expecting a slowdown this year. And, homes were evacuated after a hillside collapse in Old Town. NBC 7's Steven Luke has these stories and more as well as meteorologist Sheena Parveen's forecast for this Tuesday, May 27, 2025.
The OE is considered a rite of passage for many, and Instagram boasts all the hot spots. But many locals are feeling squeezed out.
This episode breaks down how Google I/O 2025 is rewriting the future of travel search and booking, with AI Mode, Deep Search, and agentic booking set to dominate. Plus, we explore Qatar's pivot from mass tourism to high-value guests—prioritizing longer stays, luxury resorts, and meaningful visitor engagement.Are you new and want to start your own hospitality business?Join our Facebook groupFollow Boostly and join the discussion:YouTube LinkedInFacebookWant to know more about us? Visit our websiteStay informed and ahead of the curve with the latest insights and analysis.
This Day in Maine for Friday, May 23rd, 2025.
SATSA’s CEO David Frost talks to Mike Wills about the association’s concern that headlines about crime, following President Cyril Ramaphosa’s meeting with his US counterpart Donald Trump, might negatively impact inbound tourism. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
Senator Marsha Blackburn from Tennessee, who has been at the forefront of the immigration debate, discusses her new legislation aimed at ending birthright tourism in the United States, a growing industry that facilitates the entry of foreign women to give birth in the U.S. Senator Blackburn explains the implications of this practice and the importance of protecting American citizenship. Congressman Gabe Evans from Colorado shares insights on the recent legislative developments in Congress, particularly surrounding a significant bill that aims to address immigration, healthcare, and border security. He discusses the implications of taxpayer money being used for illegal immigrants' healthcare in Colorado and highlights the measures included in the bill to enhance border security and resource allocation for law enforcement. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Heather Roy, the former deputy leader of the ACT party, Stuart Nash a former Labour MP, who was Minister for Police, Tourism and Economic and Regional Development in the last Labour government and Gareth Hughes the Director of the Wellbeing Economy Alliance Aotearoa, and who was Green MP for a decade spoke to Lisa Owen about the 2025 Budget.
In this episode, Fran Spielman sits down with Kristen Reynolds, the new President and CEO of Choose Chicago. They discuss Reynolds' transition from Discover Long Island to leading Chicago's convention and tourism efforts. The conversation addresses the impact of recent world events on tourism, including a tragic incident in Washington DC and former President Trump's tariffs affecting Canadian tourism. Despite these challenges, Reynolds highlights Chicago's recent record-breaking hotel occupancy and the city's strong reliance on domestic visitation. She emphasizes the need for increased investment in marketing Chicago internationally and suggests leveraging social media and tech innovations. The discussion also covers recovery strategies post-COVID, local staycation initiatives, and a controversial tourism improvement district proposal to boost Choose Chicago's budget. Reynolds outlines her vision for maintaining momentum amid economic uncertainties and enhancing Chicago's appeal through diversified, high-return events.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Consider this week's episode your college-level course about investing in hotels. Today Neil Shah is an investor and operator of 10 hotels – but his journey started with him as an immigrant to the US who lived in his uncle's hotel near Disneyland. After grinding there for years, he decided to pursue a Hotel Management & Tourism degree in university... and it shows. After this episode, I'm convinced Neil will be Professor Shah before we know it. If you've been wanting to learn more about hotel investing, management, and franchising, look no further than today's knowledge-packed episode. Connect with Neil here. Thank you to my sponsors! Lodgify - Link Receive 20% off Lodgify's most powerful plans with code NoVacancy20 at checkout Proper - Link Visit the link to claim your free risk assessment with Proper. Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us a textDiscussion on Facetiousness and Cultural References 0:00Indigenizing and Decolonizing Literature 6:11Thanksgiving, Columbus Day, and Liberation Day 11:02Challenges of Academic Engagement 17:15Sovereignty and Indigenous Knowledge 31:32Data Sovereignty and Academic Validation 50:40The Role of Indigenous Scholars 59:59The Impact of Academic Research on Indigenous Communities 1:03:06The Role of Traditional Knowledge in Academia 1:10:48The Importance of Cultural Context in Academic Research 1:13:28Validation of Expertise and Cultural Practices 1:15:23Challenges of Balancing Modern and Traditional Roles 1:28:53Reflecting on Sovereignty and Expertise 1:29:08Planning for Future Discussions 1:30:15Hosts: Aaron Brien (Apsáalooke), Salisha Old Bull (Salish/Apsáalooke), (Shandin Pete (Salish/Diné). How to cite this episode (apa)Pete, S. H., Brien, A. & Old Bull, S. A. (Hosts). (2025, May 20). #62 - Indigenous Wisdom or Intellectual Tourism: Problematizing Indigenous Academic Knowledge [Audio podcast episode]. In Tribal Research Specialist:The Podcast. Tribal Research Specialist, LLC. https://tribalresearchspecialist.buzzsprout.comHow to cite this podcast (apa)Pete, S. H., & Brien, A. (Hosts). (2020–present). Tribal Research Specialist:The Podcast [Audio podcast]. Tribal Research Specialist, LLC. https://tribalresearchspecialist.buzzsprout.com/Podcast Website: tribalresearchspecialist.buzzsprout.comApple Podcast: https://podcasts.apple.com/us/podcast/tribal-research-specialist-the-podcast/id1512551396Spotify: open.spotify.com/show/1H5Y1pWYI8N6SYZAaawwxbX: @tribalresearchspecialistFacebook: www.facebook.com/TribalResearchSpecialistYouTube: www.youtube.com/channel/UCL9HR4B2ubGK_aaQKEt179QSupport the show
Send us a textIn this episode of Soul of Travel, Season 6: Women's Wisdom + Mindful Travel, presented by @journeywoman_original, Christine hosts a soulful conversation with Jessica Blotter.Jessica Blotter is the visionary CEO and Co-Founder of Kind Traveler, an internationally awarded responsible travel platform revolutionizing how we travel through its signature model, Every Stay Gives Back. As the first platform to connect travelers, hotels, and charities around measurable local impact, Kind Traveler empowers guests to create positive change in their communities by supporting environmental and social initiatives tied to each hotel stay.Christine and Jessica discuss:· Kind Traveler's pivot over the last few years and the Every Stay Gives Back program· The importance of measurable and transparent impact and sharing that with accommodations and travelers· How to invest in local communities and the impact this creates on local economies and livelihoodsJoin Christine for this soulful conversation with Jessica Blotter. Tess Millhollon and the HerHouse team are excited to help make travel easier, safer, and cheaper for women across the world. Support the Kickstarter here!
Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. Show references: Anna Preedy, Director M+H Showhttps://show.museumsandheritage.com/https://www.linkedin.com/in/annapreedy/Jon Horsfield, CRO at Centegra, a Cinchio Solutions Partnerhttps://cinchio.com/uk/https://www.linkedin.com/in/jon-horsfield-957b3a4/Dom Jones, CEO, Mary Rose Trust https://maryrose.org/https://www.linkedin.com/in/dominicejones/https://www.skipthequeue.fm/episodes/dominic-jonesPaul Woolf, Trustee at Mary Rose Trusthttps://maryrose.org/https://www.linkedin.com/in/paul-woolf/Stephen Spencer, Ambience Director, Stephen Spencer + Associateshttps://www.stephenspencerassociates.com/https://www.linkedin.com/in/customerexperiencespecialist/https://www.skipthequeue.fm/episodes/stephen-spencerSarah Bagg, Founder, ReWork Consultinghttps://reworkconsulting.co.uk/https://www.linkedin.com/in/sarahbagg/https://www.skipthequeue.fm/episodes/sarah-baggJeremy Mitchell, Chair of Petersfield Museum and Art Galleryhttps://www.petersfieldmuseum.co.uk/https://www.linkedin.com/in/jeremy-mitchell-frsa-4529b95/Rachel Kuhn, Associate Director, BOP Consultinghttps://www.bop.co.uk/https://www.linkedin.com/in/kuhnrachel/ Transcriptions:Paul Marden: Welcome to Skip the Queue, the podcast for people working in and working with visitor attractions. You join me today, out and about yet again. This time I am in London at Olympia for the Museums and Heritage Show. Hotly anticipated event in everybody's diary. We all look forward to it. Two days of talks and exhibitions and workshops. Just a whole lot of networking and fun. And of course, we've got the M and H awards as well. So in this episode, I am going to be joined by a number of different people from across the sector, museum and cultural institution professionals, we've got some consultants, we've got some suppliers to the industry, all pretty much giving us their take on what they've seen, what they're doing and what their thoughts are for the year ahead. So, without further ado, let's meet our first guest. Andy Povey: Hi, Anna. Welcome to Skip the Queue. Thank you for giving us some of your time on what must be a massively busy day for you. I wonder if you could just tell the audience who you are, what you do, a little bit about what museums and heritage is, because not everyone listening to the podcast comes from the museum sector. Anna Preedy: Andy, thanks. This is a great opportunity and always really lovely to see your happy smiley face at the Museums and Heritage Show. So M and H, as we're often referred to as, stands for Museums and Heritage and we're a small business that organises the principal trade exhibition for the Museums and Heritage sector that could be broadened, I suppose, into the cultural sector. We also have the awards ceremony for the sector and an online magazine. So we are Museums and Heritage, but we're often referred to as M and H and we've been around for a very long time, 30 plus years. Andy Povey: Oh, my word. Anna Preedy: I know. Andy Povey: And what's your role within the organisation? Your badge says Event Director today. That's one of many hats. Anna Preedy: I'm sure it is one of many hats because we're a very small team. So I own and manage the events, if you like. M and H is my baby. I've been doing it for a very long time. I feel like I'm truly immersed in the world of museums and heritage and would like to think that as a result of that, I kind of understand and appreciate some of the issues and then bring everyone together to actually get in the same room and to talk them through at the show. So, yeah, that's what we're about, really. Andy Povey: In a shorthand and obviously the show. We're in the middle of West London. It's a beautifully sunny day here at Olympia. The show is the culmination, I suppose of 12 months of work. So what actually goes in? What does a normal day look like for you on any month other than May? Anna Preedy: Yeah, it was funny actually. Sometimes people, I think, well, what do you do for the rest of the year? You just turn up to London for a couple of days, just turn up delivering an event like this. And also our award scheme is literally three, six, five days of the year job. So the moment we leave Olympia in London, we're already planning the next event. So it really is all encompassing. So I get involved in a lot. As I say, we're a small team, so I'm the person that tends to do most of the programming for the show. So we have 70 free talks. Everything at the show is free to attend, is free to visit. So we have an extensive programme of talks. We have about 170 exhibitors. Anna Preedy: So I'm, although I have a sales team for that, I'm managing them and looking after that and working with some of those exhibitors and then I'm very much involved in our awards. So the Museums and Heritage Awards look to celebrate and reward the very best in our sector and shine the spotlight on that not just in the UK but around the world. So we have a judging panel and I coordinate that. So pretty much every decision, I mean you look at the colour of the carpet, that which incidentally is bright pink, you look at the colour of the carpet here, who made the decision what colour it would be in the aisles this year it was me. So I, you know, I do get heavily involved in all the nitty gritty as well as the biggest strategic decisions. Andy Povey: Fantastic. Here on the show floor today it is really busy, there are an awful lot of people there. So this is all testament to everything that you've done to make this the success that it is. I'm sure that every exhibitor is going to walk away with maybe not a full order book, but definitely a fistful of business cards. Anna Preedy: I think that's it, what we really want. And we sort of build this event as the big catch up and we do that for a reason. And that is really to kind of give two days of the year people put those in their diary. It's a space where people can come together. So you know, there'll be people here standing on stands who obviously and understandably want to promote their product or service and are looking to generate new business. And then our visitors are looking for those services and enjoying the talks and everyone comes together and it's an opportunity to learn and network and connect and to do business in the broadest possible sense. Really. Andy Povey: No, I think that the line, the big catch up really sums the show up for me. I've been. I think I worked out on the way in this morning. It's the 15th time I've been to the show. It's one of my favourite in the year because it is a fantastic mix of the curatorial, the commercial, everything that goes into running a successful museum or heritage venue. Anna Preedy: I mean, it's funny when people ask me to summarise. I mean, for a start, it's quite difficult. You know, really, it should be museums, galleries, heritage, visitor, attractions, culture. You know, it is a very diverse sector and if you think about everything that goes into making a museum or a gallery or a historic house function, operate, engage, it's as diverse as the organisational types are themselves and we try and bring all of that together. So, you know, whether you are the person that's responsible for generating income in your organisation, and perhaps that might be retail or it might be catering, it could be any. Any stream of income generation, there's going to be content for you here just as much as there's going to be content for you here. Anna Preedy: If you are head of exhibitions or if you are perhaps wearing the marketing hat and actually your job is, you know, communications or audience development, we try and represent the sector in its broadest scope. So there is something for everyone, quite. Andy Povey: Literally, and that's apparent just from looking on the show floor. So with all of your experience in the museum sector, and I suppose you get to see. See quite an awful lot of new stuff, new products. So what are you anticipating happening in the next sort of 6 to 12 months in our sector? Anna Preedy: I mean, that's a big question because, you know, going back to what were just saying, and the kind of different verticals, if you like, that sit within the sector, but I think the obvious one probably has to be AI, and the influence of that. I'm not saying that's going to change everything overnight. It won't, but it's. You can see the ripples already and you can see that reflected out here on the exhibition floor with exhibitors, and you can also see it in our programme. So this sort of AI is only, you know, one aspect of, you know, the bigger, wider digital story. But I just think it's probably more about the sector evolving than it is about, you know, grand sweeping changes in any one direction. Anna Preedy: But the other thing to say, of course, is that as funding gets more the sort of the economic landscape, you know, is tough. Undeniably so. So generating revenue and finding new ways to do that and prioritising it within your organisation, but not at the expense of everything else that's done. And it should never be at the expense of everything else that's done. And it's perfectly possible to do both. Nobody's suggesting that it's easy, nothing's easy but, you know, it's possible. Anna Preedy: And I think the show here, and also what we do online in terms of, you know, news and features, all of that, and what other organisations are doing in this sector, of course, and the partners we work with, but I think just helping kind of bridge that gap really, and to provide solutions and to provide inspiration and actually, you know, there's no need to reinvent the wheel constantly. Actually, I think it was somebody that worked in the sector. I'm reluctant to names, but there was somebody I remember once saying, well, know, stealing with glee is kind of, you know, and I think actually, you know, if you see somebody else is doing something great and actually we see that in our wards, you know, that's the whole point. Let's shine a spotlight on good work. Well, that might inspire someone else. Anna Preedy: It's not about ripping something off and it's not absolute replication. But actually, you know, scalable changes in your organisation that may have been inspired by somebody else's is only a good thing as well. Andy Povey: It's all that evolutionary process, isn't it? So, great experience. Thank you on behalf of everybody that's come to the show today. Anna Preedy: Well, thank you very much. I love doing it, I really genuinely do and there is nothing like the buzz of a busy event. Jon Horsfield: Yeah, My name is Jon Horsfield, I'm the Chief Revenue Officer of Cincio Solutions. Andy Povey: And what does Cincio do? Jon Horsfield: We provide F and B technology, so kiosks, point of sale payments, kitchen systems, inventory, self checkout to the museums, heritage zoos, aquariums and hospitality industries. Andy Povey: Oh, fantastic. So I understand this is your first time here at the Museums and Heritage Show. Jon Horsfield: It is our first time. It's been an interesting learning curve. Andy Povey: Tell me more. Jon Horsfield: Well, our background is very much within the hospitality. We've been operating for about 20 to 23 years within the sort of high street hospitality side of things. Some of our London based listeners may have heard of Leon Restaurants or Coco Di Mama, we've been working with them for over 20 years. But we're looking at ways of bringing that high street technology into other industries and other Verticals and the museums and heritage is a vertical that we've identified as somewhere that could probably do with coming into the 21st century with some of the technology solutions available. Andy Povey: I hear what you're saying. So what do you think of the show? What are your first impressions? Give me your top three tips. Learning points. Jon Horsfield: Firstly, this industry takes a long time to get to know people. It seems to be long lead times. That's the first learning that we've had. Our traditional industry in hospitality, people will buy in this industry. It's going to take some time and we're happy about that. We understand that. So for us, this is about learning about know about how the industry works. Everybody's really friendly. Andy Povey: We try. Yeah. Jon Horsfield: That's one of the first things that we found out with this. This industry is everybody is really friendly and that's quite nice. Even some of our competitors, we're having nice conversations with people. Everybody is really lovely. The third point is the fact that I didn't know that there were so many niche markets and I found out where my mother buys her scarves and Christmas presents from. So it's been really interesting seeing the different types of things that people are looking for. We've sort of noticed that it's really about preservation. That's one of the main areas. There's a lot of things about preservation. Another one is about the display, how things are being displayed, and lots of innovative ways of doing that. But also the bit that we're really interested in is the commercialization. Jon Horsfield: There's a real push within the industry to start to commercialise things and bring in more revenue from the same people. Andy Povey: Yeah, yeah. I mean, that's all about securing the destiny so that you're not reliant on funding from external parties or government and you taking that control. So what do you do at Centrio that helps? Jon Horsfield: Well, first of all. First of all, I would say the efficiencies that we can bring with back office systems integrations. We're very well aware of what we do, we're also aware of what we don't do. So, for example, we're not a ticketing provider, we're a specialist retail and F and B supplier. So it's about building those relationships and actually integrating. We've got a lot of integrations available and we're very open to that. So that's the first thing. But one of the key things that we're trying to bring to this industry is the way that you can use technology to increase revenue. So the kiosks that we've got here, it's proven that you'll get a minimum average transaction value increase of 10 to 15%. Andy Povey: And what do you put that down to? Jon Horsfield: The ability to upsell. Okay, with kiosks, as long as, if you put, for example, with a burger, if you just have a nice little button, say would you like the bacon fries with that? It's an extra few pounds. Well, actually if you've got an extra few pounds on every single transaction, that makes an incredible difference to the bottom line. From the same number of customers. Some of our clients over in the USA have seen an ATV increase above to 60% with the use of kiosks. Andy Povey: And that's just through selling additional fries. Jon Horsfield: Exactly. People will. I went to a talk many years ago when people started to adopt kiosks and the traditional thing is the fact that people will order two Big Macs and a fries to a kiosk, but when you go face to face, they will not order two Big Macs and a fries. Andy Povey: So you're saying I'm a shy fatty who's basically. Jon Horsfield: Absolutely not. Absolutely not, Andy. Absolutely not. So that's really what it's about. It's about using the sort of the high street technology and applying that to a different industry and trying to bring everybody along with us. Dominic Jones: And you need to listen to the Skip the Queue. It's the best podcast series ever. It'll give you this industry. Paul Marden: Perfect. That was a lovely little sound bite. Dom, welcome. Dominic Jones: It's the truth. It's the truth. I love Skip the Queue. Paul Marden: Welcome back to Skip the Queue. Paul, welcome. For your first time, let's just start with a quick introduction. Dom, tell everybody about yourself. Dominic Jones: So I'm Dominic Jones, I'm the chief executive of the Mary Rose Trust and I'm probably one of Skip the Queue's biggest fans. Paul Marden: I love it. And biggest stars. Dominic Jones: Well, I don't know. At one point I was number one. Paul Marden: And Paul, what about yourself? What's your world? Paul Woolf: Well, I'm Paul Woolf, I've just joined the Mary Rose as a trustee. Dom's been kind of hunting me down politely for a little bit of time. When he found out that I left the King's Theatre, he was very kind and said, right, you know, now you've got time on your hands, you know, would you come over and help? So yeah, so my role is to support Dom and to just help zhuzh things up a bit, which is kind of what I do and just bring some new insights into the business and to develop It a bit. And look at the brand, which is where my skills. Dominic Jones: Paul is underselling himself. He is incredible. And the Mary Rose Trust is amazing. You haven't visited. You should visit. We're in Portsmouth Historic Dock blog. But what's great about it is it's about attracting great people. I'm a trustee, so I'm a trustee for good whites. I'm a trustee for pomp in the community. I know you're a trustee for kids in museums. I love your posts and the fact that you come visit us, but it's about getting the right team and the right people and Paul has single handedly made such a difference to performance art in the country, but also in Portsmouth and before that had a massive career in the entertainment. So we're getting a talent. It's like getting a Premiership player. And we got Paul Woolf so I am delighted. Dominic Jones: And we brought him here to the Museum Heritage show to say this is our industry because we want him to get sucked into it because he is going to be incredible. You honestly, you'll have a whole episode on him one day. Paul Marden: And this is the place to come, isn't it? Such a buzz about the place. Paul Woolf: I've gone red. I've gone red. Embarrassed. Paul Marden: So have you seen some talks already? What's been impressive for you so far, Paul? Paul Woolf: Well, we did actually with the first talk we were listening to was all about touring and reducing your environmental impact on touring, which is quite interesting. And what I said there was that, you know, as time gone by and we had this a little bit at theatre actually. But if you want to go for grant funding today, the first question on the grant funding form, almost the first question after the company name and how much money you want is environmental impact. Paul Marden: Yeah, yeah. Paul Woolf: And so if you're going tour and we're looking now, you know, one of the things that Dom and I have been talking about is, you know, Mary Rose is brilliant. It's fantastic. You know, it's great. It's in the dockyard in Portsmouth and you know, so. And, and the Andes, New York, you know, everywhere. Dominic Jones: Take her on tour. Paul Woolf: Why isn't it on tour? Yeah. Now I know there are issues around on tour. You know, we've got the collections team going. Yeah, don't touch. But nonetheless it was interesting listening to that because obviously you've got to. Now you can't do that. You can't just put in a lorry, send it off and. And so I thought that was quite interesting. Dominic Jones: Two, it's all the industry coming together. It's not about status. You can come here as a student or as a CEO and you're all welcome. In fact, I introduced Kelly from Rubber Cheese, your company, into Andy Povey and now you guys have a business together. And I introduced them here in this spot outside the men's toilets at Museum and Heritage. Paul Woolf: Which is where we're standing, by the way. Everybody, we're outside the toilet. Dominic Jones: It's the networking, it's the talks. And we're about to see Bernard from ALVA in a minute, who'll be brilliant. Paul Marden: Yes. Dominic Jones: But all of these talks inspire you and then the conversations and just seeing you Andy today, I'm so delighted. And Skip the Queue. He's going from strength to strength. I love the new format. I love how you're taking it on tour. You need to bring it to the May Rose next. Right. Paul Marden: I think we might be coming sometimes soon for a conference near you. Dominic Jones: What? The Association of Independent Museums? Paul Marden: You might be doing an AIM conference with you. Dominic Jones: Excellent. Paul Marden: Look, guys, it's been lovely to talk to you. Enjoy the rest of your day here at M and H. Paul Marden: Stephen, welcome back to Skip the Queue. Stephen Spencer: Thank you very much. Paul Marden: For listeners, remind them what you do. Stephen Spencer: So I'm Stephen Spencer. My company, Stephen Spencer Associates, we call ourselves the Ambience Architects because we try to help every organisation gain deeper insight into the visitor experience as it's actually experienced by the visitor. I know it sounds a crazy idea, really, to achieve better impact and engagement from visitors and then ultimately better sustainability in all senses for the organisation. Paul Marden: For listeners, the Ambience Lounge here at M and H is absolutely rammed at the moment. Stephen Spencer: I'm trying to get in myself. Paul Marden: I know, it's amazing. So what are you hoping for this networking lounge? Stephen Spencer: Well, what we're aiming to do is create a space for quality conversations, for people to meet friends and contacts old and new, to discover new technologies, new ideas or just really to come and have a sounding board. So we're offering free one to one advice clinic. Paul Marden: Oh, really? Stephen Spencer: Across a whole range of aspects of the visitor journey, from core mission to revenue generation and storytelling. Because I think, you know, one of the things we see most powerfully being exploited by the successful organisations is that kind of narrative thread that runs through the whole thing. What am I about? Why is that important? Why should you support me? How do I deliver that and more of it in every interaction? Paul Marden: So you're Having those sorts of conversations here with people on a one to one basis. Stephen Spencer: Then we also are hosting the structured networking event. So all of the sector support organisations that are here, they have scheduled networking events when really people can just come and meet their peers and swap experiences and again find new people to lean on and be part of an enriched network. Paul Marden: Absolutely. So we are only half a day in, not even quite half a day into a two day programme. So it's very early to say, but exciting conversations, things are going in the direction that you hoped for. Stephen Spencer: Yes, I think, I mean, we know that the sector is really challenged at the moment, really, the fact that we're in now such a crazy world of total constant disruption and uncertainty. But equally we offer something that is reassuring, that is enriching, it's life enhancing. We just need to find better ways to, to do that and reach audiences and reach new audiences and just keep them coming back. And the conversations that I've heard so far have been very much around that. So it's very exciting. Paul Marden: Excellent. One of themes of this episode that we'll be talking to lots of people about is a little bit of crystal ball gazing. You're right, the world is a hugely, massively disrupted place at the moment. But what do you see the next six or 12 months looking like and then what does it look like for the sector in maybe a five year time horizon? Stephen Spencer: Okay, well, you don't ask easy questions. So I think there will be a bit of a kind of shaking down in what we understand to be the right uses of digital technology, AI. I think we see all the mistakes that were made with social media and what it's literally done to the world. And whilst there are always examples of, let's say, museums using social media very cleverly and intelligently, we know that's against the backdrop of a lot of negativity and harm. So why would we want to repeat that, for example, with generative AI? Paul Marden: Indeed. Stephen Spencer: So I heard a talk about two years ago at the VAT conference about using AI to help the visitor to do the stuff that is difficult for them to do. In other words, to help them build an itinerary that is right for them. And I think until everyone is doing that, then they should be very wary of stepping off the carpet to try and do other things with it. Meanwhile, whilst it's an immersive experience, it is not just sitting in, you know, with all respect to those that do this, A, you know, surround sound visual box, it is actually what it's always been, which is meeting real people in authentic spaces and places, you know, using all the senses to tell stories. So I think we will need to see. Stephen Spencer: I've just been given a great coffee because that's the other thing we're offering in the coffee. It's good coffee. Not saying you can't get anywhere else in the show, just saying it's good here. Yeah. I think just some realism and common sense creeping into what we really should be using these technologies for and not leaving our visitors behind. I mean, for example, you know, a huge amount of the natural audience for the cultural sector. You know, people might not want to hear it, but we all know it's true. It's older people. And they aren't necessarily wanting to have to become digital natives to consume culture. So we shouldn't just say, you know, basically, unless you'll download our app, unless you'll do everything online, you're just going to be left behind. That's crazy. It doesn't make good business sense and it's not right. Stephen Spencer: So I just think some common sense and some. Maybe some regulation that will happen around uses of AI that might help and also, you know, around digital harms and just getting back to some basics. I was talking to a very old colleague earlier today who had just come back from a family holiday to Disney World, and he said, you know, you can't beat it, you cannot beat it. For that is immersive. Paul Marden: Yeah, absolutely. But it's not sealed in a box. Stephen Spencer: No, no. And it really. It's a bit like Selfridges. I always took out. My favourite store is Selfridges. It still does what Harry Gordon Selfridge set out to do. He said, "Excite the mind and the hand will reach for the pocket." I always say. He didn't say excite the eye, he said, excite the mind. Paul Marden: Yeah. Stephen Spencer: The way you do that is through all the senses. Paul Marden: Amazing. Stephen Spencer: And so, you know, digital. I'm sure he'd be embracing that. He would be saying, what about the rest of it? Paul Marden: How do you add the human touch to that? Yeah. I was at Big Pit last week. Stephen Spencer: As they reopened, to see this. Yeah. Paul Marden: And it was such an amazing experience walking through that gift shop. They have so subtly brought the museum into the gift shop and blended the two really well. Stephen Spencer: Yes. And I think that raises the bar. And again, if you want to make more money as a museum, you need to be embracing that kind of approach, because if you just carry on doing what you've always done, your revenue will go down. Paul Marden: Yes. Stephen Spencer: And we all know your revenue needs to go up because other. Other sources of income will be going down. Paul Marden: Sarah, welcome back to Skip the Queue last time you were here, there was a much better looking presenter than, you were in the Kelly era. Sarah Bagg: Yes, we were. Paul Marden: It's almost as if there was a demarcation line before Kelly and after Kelly. Why don't you just introduce yourself for me? Tell the listeners what it is that you do. Sarah Bagg: So I'm Sarah Bagg. I'm the founder of Rework Consulting. The last time I spoke, it wasn't that long after our launch. I think like two and a half years ago. We've just had our third birthday. Paul Marden: Wow. Sarah Bagg: Which is completely incredible. When we first launched rework, were specifically for the visitor attractions industry and focused on ticketing. Paul Marden: Yep. Sarah Bagg: So obviously we are a tech ticketing consultancy business. In the last three and a half years we've grown and now have five verticals. So attractions are one of them. Paul Marden: And who else do you work with then? Sarah Bagg: So the art, the leisure industry. So whether it be activity centres, cinemas, bowling centres and then live entertainment. So it could be anything from sports, festivals etc and the arts, like theatres or. Paul Marden: So closely aligned to your attractions. Then things that people go and do but different kinds of things loosely. Sarah Bagg: Say they're like live entertainment. Paul Marden: I like that. That's a nice description. So this must be Mecca for you to have all of these people brought together telling amazing stories. Sarah Bagg: I think how I would sum up museum and heritage today is that I think we're kind of going through a period of like being transformed, almost like back. People are reconstructing, connecting with real experiences and with people. Paul Marden: Yeah. Sarah Bagg: And I would like to think that tech is invisible and they're just to support the experience. I think there's a lot of things that are going on at the moment around, you know, bit nostalgia and people dragging themselves back to the 90s. And there's a lot of conversations about people and customer service and experience. And although technology plays a huge part in that, I would still like to think that people come first and foremost, always slightly weird from a technology consultant. Paul Marden: Well, nobody goes to a visitor attraction to be there on their own and interact with technology. That's not the point of being there. Yeah. Interesting talks that you've been today. Sarah Bagg: I think one of my favourite was actually one of the first of the day, which was about. Of how do you enhance the visitor experience through either like music and your emotions and really tapping into how you feel through, like all your different senses. Which was one of Stephen's talks which I really enjoyed. Paul Marden: That's really interesting. Sarah Bagg: I think if people like look at the visitor industry and across the board, that's why I'm so keen to stay, like across four different sectors, we can learn so much pulling ideas from like hospitality and restaurants and bars.Paul Marden: Completely. Sarah Bagg: Even if you think about like your best, there's a new bar there, so you can not very far from my home in Brighton and the service is an amazing. And the design of the space really caters for whether you're in there with 10 people or whether you're sat at the bar on your own. It doesn't exclude people, depending on what age you are or why you gone into the bar. And I think we can learn a lot in the visitor attractions industry because there's been a lot of talk about families today. I don't have children and I think that there, you need. Sarah Bagg: We need to think more about actually that lots of other people go to visitor attractions Paul Marden: Completely. Sarah Bagg: And they don't necessarily take children and they might want to go on their own. Yes, but what are we doing to cater for all of those people? There's nothing. Paul Marden: How do you make them feel welcome? How do you make them feel like they're a first class guest? The same as everybody else. Yeah. So where do you see the sector going over the next few years based on what you've seen today? Sarah Bagg: I think there'll be a lot more diversification between sectors. There's definitely a trend where people have got their assets. You know, like if you're looking at things like safari parks and zoos, places that have already got accommodation, but maybe like stately houses where there used to be workers that were living in those cottages or whatever, that they're sweating their assets. I think it would be interesting to see where tech takes us with that because there has been a tradition in the past that if you've got like, if your number one priority to sell is being like your hotel, then you would have like a PMS solution. But if it's the other way around, your number one priority is the attraction or the venue and you happen to have some accommodation, then how is that connecting to your online journey? Sarah Bagg: Because the last thing you want is like somebody having to do two separate transactions. Paul Marden: Oh, completely drives me crazy. Sarah Bagg: One thing I would also love to see is attractions thinking beyond their 10 till 6 opening hours completely. Because some days, like restaurants, I've seen it, you know, maybe they now close on Mondays and Tuesdays so they can give their staff a day off and they have different opening hours. Why are attractions still fixated in like keeping these standard opening hours? Because actually you might attract a completely different audience. There used to be a bit of a trend for like doing museum late. So I was speaking to a museum not very long ago about, you know, do they do like morning tours, like behind the scenes, kind of before it even opens. And I think the museum particularly said to me, like, "Oh, we're fine as we are.". Paul Marden: I've never met a museum that feels fine where it is at the moment. Sarah Bagg: But I guess the one thing I would love to see if I could sprinkle my fairy dus. Paul Marden: Come the revolution and you're in charge. Sarah Bagg: And it's not like, it's not even like rocket science, it's more investment into training and staff because the people that work in our industry are like the gold, you know, it's not tech, it's not pretty set works, it's not like fancy display cases. Yes, the artefacts and stuff are amazing. Paul Marden: But the stories, the people stuff. Yeah. Sarah Bagg: Give them empowerment and training and make the customer feel special. Paul Marden: Yes. Sarah Bagg: When you leave, like you've had that experience, you're only ever going to get that from through the people that you interact with completely. Paul Marden: Jeremy, hello. Welcome to Skip the Queue. We are, we are being slightly distracted by a dinosaur walking behind us. Such is life at M and H show. Jeremy Mitchell: Yeah. Paul Marden: So. Jeremy Mitchell: Well, anything to do with museums and dinosaurs, always great crowd pleasers. Paul Marden: Exactly, exactly. So is this your first time at M and H or have you been before? Jeremy Mitchell: Been before, but probably not for 10 years or more. It was, yes. I remember last time I came the theatres were enclosed so they were partitioned all the way around. Paul Marden: Right. Jeremy Mitchell: But because it's so popular now that would not just not would not work. It's a long time ago. It shows how long I've been volunteering. Paul Marden: In museums, doesn't it? So for our listeners, Jeremy, just introduce yourself and tell everyone about the role that you've got at the Petersfield Museum. Jeremy Mitchell: Okay, so I'm Jeremy Mitchell. I'm a trustee at Petersfield Museum now Petersfield Museum and Art Gallery. I'm actually now chair of trustees. Paul Marden: Paint a little picture for us of Petersfield Museum then. What could someone expect if they came to you? Apart from, as I understand, a very good cup of coffee. Jeremy Mitchell: A very good cup of coffee. Best in Petersfield. And that's not bad when there are 32 competitors. You'll get a little bit of everything you'll get a bit of. You'll get the story of Petersfield, but you'll get so much more. We've got collections of costume going back to the mid 18th century. We've got work of a local artist, Flora Torte, one of those forgotten female artists from between the wars. She's a story that we will be exploring. We've got, in partnership with the Edward Thomas Fellowship, a big archive of books and other artefacts by and about Edward Thomas, who was a poet, writer, literary critic. He's one of the poets killed in the First World War. But he's not well known as a war poet because he was writing about the impact of war on life at home. Jeremy Mitchell: So he's now more well known as a nature poet. Paul Marden: So you're telling the story not just of the place, you're telling the story of the people that have produced great art or had an impact on Petersfield. Jeremy Mitchell: Yes. And their networks and how they might relate to Petersfield in turn. And we've got the costume collection I mentioned going back to the mid 18th century, which came from Bedale School. They've all got stories to them. Paul Marden: Interesting. Jeremy Mitchell: This came from Bedale School, which is a private school on the edge of Petersfield. It was actually collected by their drama teacher between the 1950s and the 1970s. Paul Marden: Wow. Jeremy Mitchell: Because she believed in authenticity. So if she was putting on a 19th century production, she would want genuine 19th century clothes. Paul Marden: Let me tell you, my drama productions in a 1980s comprehensive did not include authentic 19th century costumes. Jeremy Mitchell: If were doing something like that at school, their parents would have been, all right, go down to the jumble sale, buy some material, make something that looks something like it. Paul Marden: Yeah. Jeremy Mitchell: But no, she was, well, if you haven't got anything in your attic that's suitable, please send me some money because there's a sale at Sotheby's in three months. Time off costume from the period. Paul Marden: Excellent. Jeremy Mitchell: And we've got some lovely pieces in there. When we put on the Peggy Guggenheim exhibition, which is what were talking about earlier today here, were able to bring in costume from the 1930s, Chanel dress, other high quality, not. Not necessarily worn by Peggy Guggenheim, but her. Paul Marden: Authentic of the period. Jeremy Mitchell: Authentic of the period. But her son was at Bedale, so she could have been asked to donate. Paul Marden: So. Okay. Jeremy Mitchell: Highly unlikely, but it was similar to items that she had been photographed in or would have been. Would have been wearing. Paul Marden: So tell me about the. The presentation. How was that? Jeremy Mitchell: It went so quickly. Paul Marden: Oh, yes. You get in the zone don't you? Jeremy Mitchell: You get in the zone. But it flowed and Louise was great. Louise had done the bulk of the. The work. She prepared the presentation that visually told the story of the exhibition and its outcomes and impacts. And I filled in the boring book, I call it the BBC, the boring but crucial. How we funded it, how we organised the project, management around it, the planning and getting buy in from the rest of the trustees at the beginning, because it was potentially a big financial commitment if we hadn't been able to fund it. Paul Marden: Isn't it interesting? So coming to an event like this is always. There's always so much to learn, it's always an enriching experience to come. But it's a great opportunity, isn't it, for a small museum and art gallery such as Petersfield? It feels a little bit like you're punching above your weight, doesn't it, to be invited onto this stage to talk about it. But really you're telling this amazing story and it's of interest to everybody that's here. Jeremy Mitchell: We want to share it. If we've been able to do it, then why can't they? Why can't you? Why can't we all do it? And yes, you need the story, but if you dig deep enough, those stories are there. Paul Marden: Absolutely, Absolutely. One of the things that is a real common conversation here, M and H, is looking forward, crystal ball gazing, talking. There's challenges in the sector, isn't there? There's lots of challenges around funding and I guess as a small museum, you must feel those choppy waters quite acutely. Jeremy Mitchell: Definitely. I mean, we're an independent museum, so we're not affected by spending cuts because we don't get any funding from that area. But the biggest challenge is from the funding perspective. Yes, we have a big income gap every year that we need to bridge. And now that so much more of the sector is losing what was its original core funding, they're all fishing in the same pond as us and they've got. Invariably they've got a fundraising team probably bigger than our entire museum team, let alone the volunteer fundraiser that we've got. So, yes, it is a challenge and you are having to run faster just to stand still. The ability to put on an exhibition like Peggy Guggenheim shows that we are worth it. Paul Marden: Yes, absolutely. Jeremy Mitchell: And the Guggenheim was funded by Art Fund Western loan programme and an Arts Council project grant. And it was a large Arts Council project grant. Paul Marden: So although everyone's fishing in the same pond as you're managing to yeah. To stretch my analogy just a little bit too far, you are managing to. To get some grant funding and. Jeremy Mitchell: Yes. Paul Marden: And lift some tiddlers out the pond. Jeremy Mitchell: Yes. But it was quite clear that with Peggy it was a story that had to be told. Paul Marden: So we talked a little bit about challenging times. But one of the big opportunities at M and H is to be inspired to think about where the opportunities are going forwards. You've had a day here today. What are you thinking as inspiration as next big things for Petersfield Museum. Jeremy Mitchell: I'm finding that really difficult because we're small, we're a small site, Arkansas, I think has got to be a way forward. I miss the talk. But they're all being recorded. Paul Marden: Yes. Jeremy Mitchell: So I shall be picking that one up with interest. But AR is something. We've got police cells. Well, we've got a police cell. Paul Marden: Okay. Jeremy Mitchell: Now, wouldn't it be great to tell an augmented reality story of Victorian justice to kids? Paul Marden: Yes. Jeremy Mitchell: While they're sat in a victory in a Victorian police cell on a hard wooden bench. That is the original bench that this prisoners would have slept on. Paul Marden: I've done enough school visits to know there's enough kids that I could put in a jail just to keep them happy or to at least keep them quiet whilst the rest of us enjoy our visit. Yes. I feel like I need to come to Petersfield and talk more about Peggy because I think there might be an entire episode of Skip the Queue to talk just about putting on a big exhibition like that. Jeremy Mitchell: Yeah, no, definitely. If you drop me an email you can skip the queue and I'll take you around. Paul Marden: Oh lovely, Rachel, welcome to Skip the Queue. You join me here at M and H show. And we've taken over someone's stand, haven't we? I know, it feels a bit weird, doesn't it? Rachel Kuhn: I feel like we're squatting but I. Paul Marden: Feel a little bit like the Two Ronnies, cuz we're sat behind the desk. It's very strange. Which one are you? Anyway, just for listeners. Introduce yourself for me. Tell listeners what it is that you do at BOP Consulting. Rachel Kuhn: Yeah, so I'm Rachel Kuhn, I'm an associate director at BOP and we specialise in culture and the creative economy and kind of working across everything that is to do with culture and creative economy globally. But I lead most of our strategy and planning projects, particularly in the UK and Ireland, generally working with arts, heritage, cultural organisations, from the very earliest big picture strategy through to real nitty gritty sort of operational plans and outside of bop. I'm a trustee for Kids in Museums, where we love to hang, and also a new trustee with the Postal Museum. Paul Marden: Given what you do at bop, this must be like the highlight of the year for you to just soak up what everybody is doing. Rachel Kuhn: I love it. I mean, it's so lovely just going around, chatting to everybody, listening in on the talks and I think that spirit of generosity, you know, like, it just comes across, doesn't it? And it just reminds me why I love this sector, why I'm here. You know, everyone wants to, you know, contribute and it's that whole sort of spirit of what do they say? We know when the tide rises, so do all the boats or all the ships. And I feel like that's the spirit here and it's lovely. Paul Marden: It is such a happy place and it's such a busy, vibrant space, isn't it? What have been the standout things for you that you've seen today? Rachel Kuhn: I think probably on that spirit of generosity. Rosie Baker at the founding museum talking about the incredible work they've done with their events, hires, programmes. Obviously got to give a shout out to the Association of Cultural Enterprise. I've been doing a lot of hanging out there at their stage day. So Gurdon gave us the rundown of the benchmarking this morning. Some really good takeaways from that and Rachel Mackay, I mean, like, obviously. Paul Marden: Want to go into. Rachel Kuhn: You always want to see her. Really good fun, but lovely to hear. She's talking about her strategy, the Visitor Experience strategy. And you know what, I spend so much time going into places looking at these sub strategies, like visual experience strategies that just haven't been written in alignment with the overall strategy. So it's lovely to see that linking through, you know, and obviously I'm from a Visitor Experience background, so hugely passionate about the way that Visitor Experience teams can make visitors feel the organization's values. And that alignment was really impressive. So, yeah, really lovely and loads of great takeaways from all those talks. Paul Marden: I will just say for listeners, all of these talks have been recorded, so everyone's going to be able to download the materials. It take a couple of weeks before they were actually published. But one of the questions that I've asked everybody in these vox pops has been, let's do some crystal ball gazing. It's. It stinks at the moment, doesn't it? The, the, the economy is fluctuating, there is so much going on. What do you see 6 to 12 month view look like? And then let's really push the boat out. Can we crystal ball gaze maybe in five years? Rachel Kuhn: Yeah. I mean, look, I think the whole problem at the moment and what's causing that sort of nervousness is there's just a complete lack of surety about loads of things. You know, in some ways, you know, many organisations have welcomed the extension for the MPO round, the current round, but for many, you know, that's just pushed back the opportunity to get in on that round that little bit further away. It's caused that sort of nervousness with organisations are having to ride on with the same funding that they asked for some years ago that just doesn't, you know, match, you know, and it's actually a real time cut for them. Paul Marden: Absolutely. Rachel Kuhn: So I think, very hard to say, I don't know that there's much I can say. I feel like as at sea as everyone else, I think about what the landscape looks like in the next six months, but I think that never has there been, you know, a better time than something like this like the M and H show. You know, this is about coming together and being generous and sharing that information and I think reaching out to each other and making sure that we're sort of cross pollinating there. There's so much good stuff going on and we've always been really good at that and I think sometimes when we're feeling a bit down, it feels like, oh, I just don't want to go to something like this and meet others and, you know, get into a bit of a misery cycle. Rachel Kuhn: But actually it's so uplifting to be at something like this. And I think, you know, what we've seen here is at the show today, I think, is organisations being really generous with their experience and their expertise. Suppliers and consultants and supporters of the sector being really generous with their time and their expertise and actually just shows just spending a bit of time with each other, asking things of each other. We've just got loads of stuff to share and we're all really up for it. And I think that generosity is so critical and I mean, obviously I'm going to plug, I've got to plug it. Rachel Kuhn: So, you know, if you are a supplier, if you are a commercial business working in this sector, it might be tough times for you, but it's certainly nowhere near as hard as it is for the arts and cultural heritage organisations in the sector. You know, reach out to them and see how you can support them and help them. I mean, you and I have both been on a bit of a drive recently to try and drum up some sponsorship and corporate support for kids in museums who, you know, an Arts council MPO who we're incredible, incredibly proud to represent and, you know, do reach out to us. If you've been thinking, oh, I just want to sponsor something and I'd love to sponsor us. Paul Marden: Exactly. I mean, there's loads of opportunities when you take kids in museums as an example, loads of opportunities for. And this is what Arts Council wants us to do. They want us to be more independent, to generate more of our own funding and we've got a great brand, we do some amazing work and there's lots of opportunities for those commercial organisations who align with our values to help to support us. Rachel Kuhn: So I think you asked me there about what's in the next year. So next year, six months, I don't know is the answer. I think it's just a difficult time. So my advice is simply get out there, connect, learn from each other, energise each other, bring each other up. Let's not get into that sort of doom cycle. That's very easy next five years. You know what, I've had some really interesting meetings and conversations over the last. Well, one particularly interesting one today, some other ones about some funds that might be opening up, which I think is really exciting. You know, we've seen this really big challenge with funding, you know, slowing funding going in much larger amounts to a smaller number of large organisations and that causes real problems. But I think there might be a small turnaround on that. Rachel Kuhn: I'm not crumbs in the earth. I think it's still tough times. But that was really exciting to hear about. I'm also seeing here at the show today. I've been speaking to a lot of suppliers whose their models seem to be shifting a lot. So a lot more opportunities here where it requires no investment from the attraction and a lot more sort of interesting and different types of profit share models, which I think is really interesting. So I think the other thing I'd say is if you're an attraction, don't discount partnering some of these organisations because actually, you know, go and talk to them. Rachel Kuhn: Don't just, don't just count them out because you think you haven't got anything to invest because many of them are visiting new models and the couple that I've spoken to who aren't, learn from your competitors and start doing some different models. And I think that's been really interesting to hear some very different models here for some of the products, which is really exciting. Paul Marden: It is really hard sitting on the other side of the fence, as a supplier, we need cash flow as well. We've got to pay bills and all of those sorts of things. But you're right, there are interesting ways in which we all want to have a conversation. As you say, don't sit back afraid to engage in the conversation because you've got nothing to invest, you've got an important brand, you've got an audience. Those are valuable assets that a supplier like us would want to partner with you to help you to bring a project to life. And that might be on a rev share model, it might be on a service model. There's lots of different ways you can slice it and dice it. Rachel Kuhn: And going back, on a closing note, I suppose, going back to that generosity thing, don't think because you haven't got any money to commission, you know, a supplier to the sector or a commercial company, that you can't reach out to them. Like, you know, we are in this because we really want to support these organisations. This is our passion. You know, many of us are from the sector. You know, I will always connect somebody or introduce somebody or find a way to get a little bit of pro bono happening, or, you know, many of my colleagues are on advisory committees, we're board members. And I think that's the same for so many of the companies that are, like, working with the sector. You know, reach out and ask for freebie, you know, don't ask, don't get. Paul Marden: Yeah, exactly. Rachel, it is delightful to talk to you as always. Thank you for joining us on Skip the Queue and I am sure, I'm sure we'll make this into a full episode one day soon. I do say that to everybody. Rachel Kuhn: Thanks so much. Lovely to speak to you. Paul Marden: Andy. Andy Povey: Paul.Paul Marden: We've just walked out of the M and H show for another year. What are your thoughts? Andy Povey: First, I'm exhausted, absolutely exhausted. I'm not sure that I can talk anymore because I've spent 48 hours having some of the most interesting conversations I've had all year. Paul Marden: No offence, Tonkin. Andy Povey: You were part of some of those conversations, obviously, Paul. Paul Marden: I was bowled over again by just the sheer number of people that were there and all those lovely conversations and everybody was just buzzing for the whole two days. Andy Povey: The energy was phenomenal. I worked out that something like the 15th show, M & H show that I've been to, and I don't know whether it's just recency because it's sitting in the far front of my mind at the moment, but it seems like this was the busiest one there's ever been. Paul Marden: Yeah, I can believe it. The one thing that didn't change, they're still working on Olympia. Andy Povey: I think that just goes on forever. It's like the fourth Bridge. Paul Marden: Talks that stood out to you. Andy Povey: I really enjoyed interpretation One led by the guy from the sign language education company whose name I can't remember right now. Paul Marden: Yeah, Nate. That was an amazing talk, listeners. We will be getting him on for a full interview. I'm going to solve the problem of how do I make a inherently audio podcast into something that's accessible for deaf people? By translating the podcast medium into some sort of BSL approach. So that was the conversation that we had yesterday after the talk. Andy Povey: I know. I really look forward to that. Then, of course, there was the George and Elise from Complete Works. Paul Marden: I know. They were amazing, weren't they? You couldn't tell at all that they were actors. Do you know, it was really strange when George. So there was a point in that talk that George gave where we all had a collective breathing exercise and it was just. It was. It was so brilliantly done and were all just captivated. There must have been. I rechon there was 100 people at theatre at that point. Absolutely. Because it was standing room only at the back. And were all just captivated by George. Just doing his click. Very, very clever. Andy Povey: But massively useful. I've seen the same thing from George before and I still use it to this day before going on to make a presentation myself. Paul Marden: Yeah, yeah. Andy Povey: Just grounding yourself, centering yourself. Well, it's fantastic. Paul Marden: Yeah. But the whole thing that they were talking about of how do we create opportunities to have meaningful conversations with guests when they arrive or throughout their entire experience at an attraction so that we don't just talk about the weather like we're typical English people. Andy Povey: That's great, isn't it? Go and tell a Brit not to talk. Talk about the weather. Paul Marden: But training your staff makes absolute sense. Training your staff to have the skills and the confidence to not talk about the weather. I thought that was really interesting. Andy Povey: It's an eye opener, isn't it? Something really simple, but could be groundbreaking. Paul Marden: Yeah. Andy Povey: Then what was your view on all of the exhibitors? What did you take away from all the stands and everybody? Paul Marden: Well, I loved having my conversation yesterday with Alan Turing. There was an AI model of Alan Turing that you could interact with and ask questions. And it was really interesting. There was a slight latency, so it didn't feel quite yet like a natural conversation because I would say something. And then there was a pause as Alan was thinking about it. But the things that he answered were absolutely spot on, the questions that I asked. So I thought that was quite interesting. Other exhibitors. Oh, there was a lovely point yesterday where I was admiring, there was a stand doing custom designed socks and I was admiring a design of a Jane Austen sock and there was just somebody stood next to me and I just said, "Oh, Jane Austen socks." Paul Marden: Very on Trend for the 250th anniversary of Jane Austen, that all of the museums in Hampshire will be buying those up. And should funnily you should say that I'm the chief executive of Chawton Park House, which is one of the museums in the last place that Jane Austen lived. So very interesting, very small world moment at that point. Andy Povey: I do, it's almost an oxymoron to talk about Jane Austen socks. I don't imagine her having worn anything with nylon or Lycra in it. Paul Marden: Very true. I hadn't tweaked that. Andy Povey: There was a lot of AI there wasn't there AI this, AI that. Paul Marden: And there were some really good examples of where that is being used in real life. Yeah, yeah. So there were some examples where there's AI being used to help with visitor counts around your attraction, to help you to optimise where you need to put people. I thought that Neil at Symantec just talking about what he called answer engine optimisation. That was interesting. There were some brilliant questions. There was one question from an audience member asking, are there any tools available for you to figure out whether how well your organisation is doing at being the source of truth for AI tools? Andy Povey: Yeah, yeah. So almost like your Google search engine ranking. Paul Marden: But exactly for ChatGPT. Andy Povey: And have you found one yet? Paul Marden: No, not yet. There's also quite a lot of people talking about ideas that have yet to find a home. Andy Povey: Yes. What a very beautiful way of putting it. Paul Marden: The people that have. That are presenting a topic that has yet to get a real life case study associated with it. So the rubber hasn't yet hit the road. I don't think on that. Andy Povey: No. I think that's true for an awful lot of AI, isn't it? Not just in our sector. Paul Marden: No. Andy Povey: It's very interesting to see where that's all going to go. And what are we going to think when we look back on this in two or three years time? Was it just another chocolate teapot or a problem looking for a solution? Or was it the revolution that we all anticipate. Paul Marden: And I think it will make fundamentals change. I think it's changing rapidly. But we need more real case studies of how you can do something interesting that is beyond just using ChatGPT to write your marketing copy for you. Andy Povey: Yeah, I mean it's all about putting the guest at the front of it, isn't it? Let's not obsess about the technology, let's look at what the technology is going to enable us to do. And back to the first part of this conversation, looking at accessibility, then are there tools within AI that are going to help with that? Paul Marden: Yeah, absolutely. So there was definitely. There was an interesting talk by Vox. The people that provide, they provide all of the radio boxes for everybody to wear at M and H that provides you with the voiceover of all of the speakers. But they use this technology across all manner of different attractions and they were talking about using AI to do real time translation of tours. So you could. Andy Povey: Very interesting. Paul Marden: Yeah. So you could have an English speaker wandering around doing your tour and it could real time translate up to. I think it was up to four languages. Andy Povey: BSL not being one of those languages. Paul Marden: Well, no, they were talking about real time in app being able to see subtitles. Now, I don't know whether they went on to say you could do BSL. And we know from the other presentation that not everybody that is deaf is able to read subtitles as fast as they can consume sign language. So it's important to have BSL. But there were some parts of that Vox product that did it address deaf people. It wasn't just multilingual content. Andy Povey: So AI people, if you're listening, you can take the idea of translating into BSL in real time and call it your own. Paul Marden: Yeah, we very much enjoyed hosting our theatre, didn't we? That was a lot. And Anna, if you are listening, and I hope you are, because lots of people have said very nice things in this episode about M and H. Andy and I would love to come back next year. Andy Povey: Absolutely. Paul Marden: And host a theatre for you. Any other thoughts? Andy Povey: Just really looking forward to the rest of the week off. Yeah, it's a sign of a good show when you walk away with all that positive feeling and that positive exhaustion and you probably need a week to reflect on all of the conversations that we've had. Paul Marden: Yeah, absolutely. Next up we is AIM Conference at Mary Rose in June. I can't wait very much. Looking forward to that. Thank you ever so much for listening. We will join you again in a few weeks. See you soon. Bye Bye. Andy Povey: Draw.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm. The 2024 Visitor Attraction Website Survey is now LIVE! 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On this episode of The Cabin, we're joined by Billy Deuce, a comedian and musician who splits his time between Boston and Milwaukee. We put Billy to the test with a game of “Real, Er' No?” featuring wild Wisconsin headlines, and we throw him into the hot seat for a rapid-fire dating game. Get ready for lots of laughs in this episode!The Cabin is presented by the Wisconsin Counties Association and this week we're featuring Pepin County; https://bit.ly/WCAPepinCountyThe Cabin is also presented to you by:GHT; https://bit.ly/3YigPJyWashington County; https://www.washcowisco.gov/Best Western; bestwestern.com
Mi entrevistado en este episodio es Ernest Cañada. Es coordinador de Alba Sud y docente de la Universidad de Barcelona. Investiga en torno al trabajo, los conflictos socioecológicos y las alternativas en el desarrollo turístico. Ha publicado: Viajar a todo tren. Turismo, desarrollo y sostenibilidad (Icaria, 2005, con Jordi Gascón); Turismo en Centroamérica: un nuevo escenario de conflictividad social (Enlace Editorial, 2010); Turismo placebo. Nueva colonización turística: del Mediterráneo a Mesoamérica y El Caribe. Lógicas espaciales del capital turístico (Enlace Editorial, 2011, con Macià Blàzquez); El turismo en el inicio del milenio: una lectura crítica a tres voces (FTR, 2012, con Jordi Gascón y Joan Buades); Turismos en Centroamérica. Un diagnóstico para el debate (Enlace Editorial, 2013); Turismo comunitario en Centroamérica. Experiencias y aprendizajes (Enlace Editorial, 2014).Notas del Episodio* Alba Sud y su historia* El despojo en Nicaragua* El surgimiento de turismo en Costa Rica como una herramienta neoliberal* El Malestar en la Turistificación: Pensamiento Crítico Para Una Transformación de Turismo* El fin de turismo barato y el policrisis de hoy* Postcapitalismo y terminos complementarios* Monstruos peores* Aprender poner limites* La pluralidad de posibilidades de turismos postcapitalistasTarea* El malestar en la turistificación. Pensamiento crítico para una transformación del turismo - Icaria Editorial* Alba Sud - Facebook - Instagram - Twitter* #TourismPostCOVID19. Turistificación confinada* Ernest Cañada - Facebook - Instagram - TwitterTranscripcion en espanol (English Below)Chris: [00:00:00] Bienvenido Ernest, al podcast del fin de turismo. Ernest: Muchas gracias. Muy encantado estar aquí. Chris: igual es un gran honor poder hablar finalmente contigo. Mi pregunto si, pues, para empezar, si podrías decirnos de este, dónde hablas hoy y cómo es el mundo allá por ti? Ernest: Yo habitualmente resido en Barcelona, entre Barcelona y Mallorca, porque estoy entre la universidad de las Islas Baleares y Alba Sud, y en estos momentos estoy en Buenos Aires que estoy trabajando en una investigación sobre experiencias de gestión distinta, fuera de las lógicas del capitalismo. Y esto nos llevo a identificar distintas experiencias. Y ahora estoy empezando una investigación con el Hotel Bauen, a lo que fue el Hotel Bauen y a cerrado y la cooperativa que lo gestionó durante 20 años, Es parte el proceso que estamos haciendo, identificación [00:01:00] de experiencias diversas plurales que tienen que ver con como pensar la posibilidad de organizar el turismo bajo otros modos y esto nos elevado por caminos distintos de América Latina, de España. Y ahora estoy aquí.Chris: Pues gracias Ernest. Y si vamos a estar hablando de ese tema pero más allá de las vision que que hay, que existe, que podemos imaginar sobre un turismo post-capitalista o algo alrededor, algo así. Pero antes de meternos en eso, pues tú y yo hemos estado en contacto durante los últimos dos años, en parte debido a tu trabajo en el ámbito de los estudios críticos de turismo y a tu proyecto Alba Sud que en algunos de nuestros invitados anteriores incluidos de Ivan Murray, Robert Fletcher y Macia Blasquez ha participado.Me encantaría que pudieras contarme un poco [00:02:00] sobre Alba Sud, Ernest, su misión, su historia y su situación actual Ernest: Con mucho gusto. Ah, mira, Alba Sud nace en 2008. Legalmente lo habíamos legalizado antes por si algún grupo de compañeros por si algún día nos hacía falta, pero formalmente empieza a funcionar el año 2008 y empieza a funcionar en Managua, Nicaragua, que era donde yo residía en ese momento.Y fundamentalmente fue un acuerdo de personas que nos dedicábamos a la investigación y a la comunicación para trabajar con análisis críticos y al mismo tiempo propositivos en torno al turismo. Esto fue algo que fue original desde el principio, esta doble preocupación, por cómo pensar los impactos, los efectos que tenía el desarrollo turístico bajo el capitalismo y que tipo de dinámicas de violencia estructural y directa generaban y al mismo tiempo, cómo pensar posibilidades de salir de ese [00:03:00] marco de esas lógicas. Y eso fue un sello que desde el principio empezamos. Con los años Alba Sud fue creciendo, integrándose como una red de investigadoras e investigadores en turismo. Ahora tenemos presencia en 10 países en España, en Francia, en Europa, y luego en América latina, en la República Dominicana, en México, en El Salvador, Nicaragua, Costa Rica, Brasil, Uruguay y Argentina.Entonces es una red que conformamos gentes que nos dedicamos a distintos ámbitos de la análisis turístico y que compartimos espacios de trabajo y análisis e intervención política. Para nosotros, Alba Sud es un centro de investigación, pero no es un centro académico si nos preocupa menos las dinámicas académicas, aunque hay una parte de nuestro equipo de personas que colaboran que están en la universidad, distintas universidades. Lo que nos preocupa es cómo generar [00:04:00] conocimiento que sea útil para las comunidades, para las organizaciones comunitarias, para las asociaciones civiles, para sindicatos, para cuando es posible la administración pública. Es decir, intentamos generar conocimiento, análisis sistematización, propuestas que de alguna manera contribuyen a hacer visible las cosas que funcionan mal, que son un desastre que generan dolor en este mundo en relación con el turismo y al mismo tiempo, a pensar horizontes de esperanza.Este es un poco el propósito. Para ello, nos dotamos de eso de un equipo amplio de personas que colaboran unas más estrechamente con el día a día, otras que puntualmente colaboran y montamos básicamente nuestros trabajos se articula en torno a una web, la www.AlbaSud.Org, y lo estructuramos en trabajos de investigación que salen después en un formato [00:05:00] escrito por distintas formas, que luego te cuento un trabajo, además de la forma de la investigación, vinculado a la formación a poner a generar procesos de diálogo que nos permitan escuchar, reflexionar conjuntamente, poniendo en el mismo nivel personas que vienen de la academia con personas que tienen experiencias concretas de trabajo. Y finalmente, un ámbito más de incidencia política, más de acompañamiento organizaciones y de acompañarles para incidir políticamente. En el ámbito de la investigación, luego lo expresamos, básicamente a través de unos artículos cortos que hacemos, publicamos alrededor de 100, 110, 120 al año, que son artículos cortos de 2000-2500 palabras, que sabemos que son muy usados en las universidades, como material de discusión. Y un poco del propósito es este que se hiervan como pequeñas artículos bien escritos o intentamos que estén bien [00:06:00] escritos, que estén en un lenguaje simple, que la complejidad no tiene que ver con las palabrotas académicas que usamos, sino la profundidad del pensamiento que incorporan, pero que tienen que estar poder ser leídas por mucha gente.Tenemos esto. Luego, pusimos en marcha un sello editorial propio que es Alba Sud Editorial, en el cual tenemos una colección de libros, una de informes y recientemente una de policy brief más dirigidos a recomendaciones de política. Y básicamente Alba Sud eso. Es un espacio de encuentro entre personas que no nos resignamos a pensar que el desarrollo turístico necesariamente tenga que comportar esto, que estamos acompañando las resistencias, las luchas de los muchos males y violencias que genera este desarrollo capitalista a través del turismo y que al mismo tiempo, intentamos construir lo que decía antes "horizontes de esperanza" que nos permitan estimular la lucha y la resistencia, [00:07:00] pensando en en futuros más deseables que es creo que en estos momentos también necesitamos.Chris: Gracias, Ernest. Sí. Pues por lo que he visto, lo que he leído, lo que he encontrado ahi en el sitio de Alba Sud. Pues es, es una organización y sitio único en el mundo. Y pues yo tengo mucho honor de estar contigo hoy hablando de estas cosas y especialmente contigo como el fundador, Y entonces, para agregar, para profundizar un poco más de la historia, de tu historia, la próxima pregunta viene de nuestro amigo mutuo compañero Macía Blasquez a quien entrevisté en la temporada cuatro. Europa. Y el pregunta, "afirma que tú has sido entre muchas otras cosas activista en Centroamérica, como nos dijiste, y entonces él quiere saber cómo han cambiado tus opiniones y tu carrera de este [00:08:00] entonces?" Ernest: Buena pregunta.Ah, yo empecé a trabajar en Centroamérica acompañando. Bueno, primero pasé seis años que iba y venía. Estaba medio año en Centroamérica más o menos a otro medio en España. Y finalmente me quedé a trabajar en Nicaragua con una organización que se le llamaba "Luciérnaga" ahora "Ilegalizada," dedicada a la comunicación.Y desde ahí empezamos a organizar campañas de comunicación en distintos temas que tenían que ver con las necesidades y los derechos de la mayoría de la gente y de como estaban sufriendo procesos de despojo de posesión. Y trabajamos en torno a temas que tenían que ver con la salud y los derechos sexuales o reproductivos o la soberanía alimentaria. Y en una de estas, organizamos una campaña que duró cuatro años de investigación y comunicación sobre turismo. En un contexto, estoy hablando del año [00:09:00] 2004-2008, en el cual Nicaragua se estaba abriendo al turismo en esos momentos. Y entonces identificábamos claramente los altos niveles de violencia que eso podía comportar con procesos de desplazamiento.Y había que acompañar a las comunidades en esas dinámicas, y que además eran compartidas en El Salvador, en Guatemala, en Honduras, en Costa Rica y al mismo tiempo, empezar a pensar posibilidades de "si era posible utilizar el turismo bajo el control de las propias comunidades." Esa fue mi mi inserción en el mundo fundamentalmente del turismo.Y a partir de ahí, después de trabajar unos cuatro años en Luciérnaga y pusimos en marcha Alba Sud y en parte recuperamos en Alba Sud esa especialización vinculado con el turismo. Pensábamos, y es algo que hemos reflectado muchas veces con Ivan Murray que también le entrevistaste que no nos estábamos dando cuenta desde el mundo de las [00:10:00] izquierdas de la importancia que tenía el turismo para el funcionamiento al capitalismo.Y a veces cuando decíamos que nos necesitábamos al turismo, la gente lo tomaba como algo como irrelevante, como algo superficial, incluso casi jocoso como te gusta viajar, verdad? Y entonces era como, como no darse cuenta de, por un lado, como sobre todo desde la aplicación de los programas neoliberales, cómo el el turismo estaba ayudando a expandir los procesos de desarrollo capitalista, pero al mismo tiempo, como tenía una segunda función muy importante que era, cómo ayudaba a a estabilizar los desórdenes que provocaba ese mismo programa neoliberal? Recuerdo que me impresionó mucho trabajando en Costa Rica cuando me di cuenta que el año 1985, cuando se aplican los programas de ajuste estructural, [00:11:00] una de las cosas que se hace es desmontar el CNP, que era el consejo nacional de producción, que era lo que permitía durante bastantes años, que el campesinado costarricense tuviera la seguridad de que los granos básicos, frijoles, arroz, maíz tenía donde venderlos con precios estables. Y esto le daba seguridad al campesinado. Esto el año en el marco de la aplicación de esas políticas neoliberales que eran de hecho un chantaje, decir bueno, en un contexto de crisis de la deuda o aplicas determinadas programas políticos para liberalizar el comercio o no tienes apoyo en ese contexto, la contrapartida de achicar el estado y reducirlo.Y uno de los ejes de disminución del gasto público fue, por ejemplo, desmontar el CNP, este consejo nacional de producción. Y a cambio, lo que se pedía al campesinado estimularlo en la producción [00:12:00] de cultivos que tuvieran supuestamente mejor inserción en el mercado internacional para atraer la llegada de divisas.Y ahí se promovía la vainilla, la curcuma, la pimienta, productos que al final no acabaron de funcionar. Pero al mismo tiempo se promovió el turismo rural como un mecanismo para que el campesinado, por una parte, aportara con esa desarrollo de servicios turísticos divisas, al mismo tiempo le permitiera estabilizarse y no comprometerse en una dinámica que tenía que ver con el sufrimiento que estaban viviendo, que estaban generando procesos migratorios muy grandes.Entonces, con Iván, una de las cosas que reflexionábamos es, esto del turismo empieza a ser muy importante para el capitalismo. Y después de la crisis de 2008 creo que tuvimos bastante conciencia de que la dinámica de solución que encuentre el capitalismo para su [00:13:00] reproducción en parte tiene que ver con la expansión del turismo.Y esto lo hemos visto después de la crisis de la COVID con la pandemia que tuvimos en la cual... recuerdo perfectamente una llamada que nos hicimos con Iván, decíamos no nos puede pasar en 2020 lo mismo que nos pasó en 2008, que no nos dimos cuenta hasta mucho después de lo que estaba ocurriendo. Y por tanto, dijimos "paremos todas las publicaciones que tenemos pendientes y pidamos a todo el equipo amplio que está en torno de Alba Sud, pongámonos a reflexionar y analizaron que nos equivoquemos, pero pongámonos a analizar que cambios supone esto." Y en ese memento, alguna gente se reía de nosotros. Decía que seamos futurologia, que si habíamos convertido Alba Sud en una bola de cristal y que pretendíamos invocar el futuro. Y de hecho, lo que intentábamos hacer era el análisis desde la economía política para entender qué es lo que nos venía encima y de alguna manera, respondiendo a la pregunta que nos hacía [00:14:00] Macia, yo creo que lo que ha cambiado mi pensamiento es la intuición.O sea lo que antes era una intuición de que debíamos trabajar, generando conocimiento fuera de las lógicas de la reproducción académica y teníamos que generar conocimiento vinculado a los problemas sentidos por la gente más desfavorecida, que esa institución estaba en lo cierto y que había un espacio para hacer eso y que era necesario hacerlo.Y que este era un espacio que debíamos construir en relación con el mundo de las universidades de la academia, pero independiente de él, pero también independiente de las empresas, que es lo que vimos que también les había ocurrido algunas ONGs que durante años trabajaron tratando de generar algún tipo de pensamiento en torno de turismo, pero que rápidamente habían caído en una cierta trampa de pensar que era posible incidir en las empresas, generar dinámicas de responsabilidad, etcétera. Y nosotros pensamos que la cosa no iba por ahí, que la cosa tenía que ver con cómo [00:15:00] fortalecíamos otros actores para que pudieran combatir, resistir y construir cosas fuera de los marcos del capitalismo. Entonces, yo creo que, no sé si cambiaron muchas las cosas en términos de pensamiento, pero si se consolidó una convicción de lo que empezamos a hacer de una forma un poco intuitiva, se acabó convirtiendo en un espacio de investigación, de colaboración, de acompañamiento, de formación, de ciencia política para para un montón de gente que está vinculado con el turismo.Chris: Yeah. Gracias, Ernest. Pues yo siento que esa intuicion ha abierto un montón en los últimos años. Y hay un montón de gente en muchos lados, normalmente los lugares turisteados o sobreturisteados dando cuenta y dando cuenta no solo de [00:16:00] las consecuencias, pero de los patrones y pues, a dónde vamos con los patrones o canales de turismo convencional, pero también, como dijiste, en el turismo, como un gran factor dentro de la expansión y destrucción del capitalismo en nuestro tiempo. Entonces, a través de Alba Sud y Icaria Editorial en España, ustedes han publicado recientemente una antología titulada El Malestar en la Turistificación: Pensamiento Crítico Para Una Transformación de Turismo. Hay toneladas de capítulos fascinantes, tengo que decir, de excelentes autores y investigadores, incluidos trabajos que hacen referencia Silvia Federici y David Harvey, Pierre Biourdeau, Donna Haraway, Foucault, Graeber, y Ursula Le Guin, entre otros. [00:17:00] Estoy curioso, Ernest, cuál fue el impulso detrás de la creación de este antología? Ernest: Muchas veces, buena parte de las cosas que hacemos o que impulsamos de que son más grandes, vienen de una llamada telefónica con Ivan Murray y nos llamamos decimos, "tenemos que hacer esto, tenemos que hacerlo otro."Y de estas llamadas, lo que acabamos, y luego es algunos elevándolas a cabo. En este caso concreto, recurrentemente, teníamos una reflexión que cada vez era menos interesante leer sobre el turismo o que nos interesaba menos leer sobre turismo y que para entender el turismo, necesitábamos leer otras cosas. Y incluso la gente que nos dedicamos a los análisis críticos del turismo, nos dábamos cuenta de que estábamos leyendo mucho solamente entre nosotros.Y que de alguna manera estábamos reproduciendo lo mismo que le pasaba la academia vinculada al turismo. Es una academia muy endogámica, [00:18:00] muy auto concentrada que discute los mismos temas que se cita unos a otros y nos dábamos cuenta que de alguna manera, los que nos dictábamos a la crítica y a la propuesta fuera de esos marcos, teníamos el riesgo de no estar captando parte de la complejidad que tenía el desarrollo turístico en la medida que este se estaba haciendo cada vez más grande y que estaba penetrando en más esferas de la vida. Y ahí la idea fue, necesitamos hacer cuando compartíamos con Iván y luego se sumó Clément Marie dit Chirot, que es un profesor de la Universidad de Angers, que colabora también con con Alba Sud.De ahí surgió la idea de decir bueno, nos compartíamos tú que estás leyendo, que te está interesando. Y ahí empezamos a compartir autores y autoras. Y nació la idea deberíamos hacer algo con esto. Hicimos un primer seminario en Barcelona sobre la obra de David Harvey y en Lefevbre de qué nos pueden aportar estos dos autores a la comprensión [00:19:00] actual del desarrollo turístico.Y fue un seminario por eso el libro en parte, a veces la gente dice, por qué tanto Harvey y tanto Lefevbre, porque el origen del libro tenía que ver con este primer seminario que fue una prueba, un ensayo, de cómo podemos hacer que autores que no necesariamente han hablado sobre turismo, cómo podemos hacer que dialogan con nuestro objeto de de análisis?Y ahí hicimos un poco el mismo llamado que habíamos hecho en 2020 en cuando empezamos a trabajar en torno de la pandemia, que eso se convirtió en dos libros. Uno que fue Turistificación Confinada y otro Turismos de Proximidad, que fue el mismo proceso de empezar a preguntar a nuestros colegas, amigos, compañeros y compañeras, en qué estaban trabajando, que estaban viendo que estaban...Pues hicimos lo mismo, empezar a preguntar en nuestro entorno del equipo de Alba Sud, personas que colaboran, qué autores estaban leyendo que les interesaba y que no hubieran hablado antes de turismo? Y como [00:20:00] podíamos hacer el ejercicio de llevarlos a los análisis turísticos con el fin de robustecerlos, de hacerlos más sólidos, de incorporar dimensiones que si solamente nos fijábamos en lo que veníamos leyendo y escribiendo sobre el turismo, a lo mejor se nos estaban escapando. Por supuesto, nos quedaron un montón de trabajos de referencias fuera de este marco, es decir nos salía un volumen con 25 capítulos y nos podía haber salido perfectamente un segundo volumen, que es algo que no descartamos, pero no en términos inmediatos por el cantidad de trabajo que también supone.Pero si logramos poner en diálogo una serie de personas que nos permitían, de alguna manera, enriquecer el análisis turístico y brindar a gente que se estaban metiendo en determinados temas desde el ámbito de la comprensión, de lo como funciona el turismo, encontrar referencias teóricas, críticas con el capitalismo que le pudieran ayudar a [00:21:00] como mínimo, abrir caminos, entender qué lecturas podríamos hacer a partir de ellas.Seguro que hay autoras o autores que podrían haber tenido otro tipo de lectura, pero es la que hicieron las personas que colaboran con nosotros y de alguna manera era una de las posibles lecturas. Y bueno, ese es el origen del libro y la motivación. Chris: Ajá. Y me gustaría preguntarte sobre, pues, tu capítulo sobre Eric Ollin Wright, pero antes de eso, me gustaría preguntarte qué tipo de reflexiones te sorprendiste más fuera de tus propios investigaciones? Ernest: Sí, Ivan, Clemente y yo no solo lemos, sino que editamos y discutimos todos los capítulos.Tuvimos que rechazar lamentablemente también algunos. En algunos casos, había gente que nos mandó escritos que eran más complejos que el propio autor. Elegimos necesitamos que se entienda o en otros casos, la lectura no nos interesaba mucho. [00:22:00] No fue que aceptáramos todo, en este proceso.Y para mí, uno de los descubrimientos fue Jason Moore y el trabajo que hizo Iván con él para pensar o plantear la hipótesis del fin del turismo barato. Esto ha dado lugar un proyecto de investigación en el que estamos en la Universidad de Las Islas Baleares, con el grupo CRIGUST en el que estoy trabajando, pensando decir, bueno, qué significa este escenario de emergencias crónicas, esta dinámica, la cual el capitalismo ha funcionado a partir de la lógica de disponer de naturalezas baratas... qué significa si esto empieza a acabarse? Y hasta qué punto este modelo de desarrollo turístico que hemos tenido las últimas décadas en realidad no está objeto a demasiadas tensiones? Está demasiado en crisis y habría que tal vez plantear la hipótesis del fin del turismo barato, pero la [00:23:00] apertura de nuevos escenarios y sobre esta hipótesis estamos estamos desarrollando un proyecto de investigación y de alguna manera también ha servido para nosotros desde Alba Sud para pensar los escenarios de esta dinámica de reactivación. Decir no, no todo es igual a lo que venía siendo antes. Yo creo que para entender el memento actual del desarrollo turístico a nivel global, hay que situarnos en dos crisis:ya antes mencionamos el programa neoliberal y como el neoliberalismo incorpora el turismo con un mecanismo de expansión por al mismo tiempo de estabilización. Pero las dos últimas crisis la de 2008 y 2020 generan un salto de escala en términos de turistificación, un proceso turistificación global como nunca habíamos vivido, siendo un salto exponencial, en parte porque después de la crisis de 2008 se produce una situación en la cual las vías que habían optado a través de los préstamos [00:24:00] bancarios, la construcción, hipotecas, etcétera, colapsa y no es posible seguir reproduciendo el capital a través de esas vías. Y esto necesita encontrar otros mecanismos a traves de los cuales el capital se puede reproducir. Ahí, david Harvey ha hablado muchas veces de la importancia que tiene la urbanización de China en este proceso de salida de la crisis de 2008. Nosotros entendemos que, además de esto, el papel del turismo es clave. No es casualidad que una empresa como Airbnb nazca en 2008, que se produzca esta expansión del turismo urbano. Es decir, tiene que ver con esta lógica. Y la pandemia de alguna manera lo que hace es detener, pero al mismo tiempo, una salida, una reacción de los capitales muy agresiva por recuperar lo que no han ganado en los años anteriores.Y por tanto, se produce como una vuelta de tuerca más en esta dinámica. En este punto, para eso no es útil el pensamiento de Jason Moore, que yo lo leo fundamentalmente [00:25:00] como aportación de Iván Murray en esta obra que hacemos, en el malestar de la turistificación. Esta hipótesis del fin del turismo barato que planteamos a partir de la relectura de Jason Moore, lo que nos permite pensar es, o interpretar más bien , la dinámica de redituación es igual que la anterior a la crisis o hay algo cualitativamente distinto? Y hay algo cualitativamente distinto, porque estamos ante un escenario de riesgo para este desarrollo capitalista vinculado a las naturalezas baratas.Y ahí es donde nos damos cuenta que, en parte hay un efecto champagne, que cerca las reactuaciones no has podido viajar durante dos años y cuando hay la apertura, la gente sale. Pero más allá de esto y que nos expresa en estos últimos años de una forma desmesurada de tenemos turismo en los destinos más purificados, turismo de todo tipo, desde lujo a despedidas de [00:26:00] soltero o de soltero, que no alquilan ni una habitación, que sencillamente pasan de noche el viernes y el sábado de fiesta y se va en el domingo y ya está. O sea, tenemos de todo.Y ahí es donde recupero a Jason Moore y la ideas del fin de las del turismo barato, este riesgo de fin de turismo barato, lo que nos empezamos a dar cuenta es que empieza a ver una mayor competencia entre territorios, entre ciudades, por atraer un turismo de mayor poder adquisitivo. Se dan cuenta que hemos salido de la crisis y hay una serie de emergencias crónicas o lo que algunos le llaman policrisis que siguen estando presentes, que tienen que ver con el cambio climático, con la crisis de combustibles o la crisis energética y la crisis de materiales con las interrupciones a las cadenas globales de suministros, con las tensiones geopolíticas. Y todo esto nos ponen alerta de los riesgos que tiene el [00:27:00] desarrollo turístico. Si estamos en un escenario muy vulnerable. Además, después de la salida, empezamos a ver que hay un nivel de destrucción de los ecosistemas enorme, que no decir, esta lógica de crecimiento constante es inviable, porque hemos superado con mucho la capacidad del planeta y en ese contexto también vemos otro naturaleza barata que empieza a ser cuestionada, que es el trabajo, es decir la idea de la renuncia, de la dimisión, y uno de los grandes problemas que tienen las empresas en estos momentos es la falta de personal, gente que no quiere trabajar ahí y que busca trabajo en otros sitios.Entonces, en ese contexto que llamamos de emergencias crónicas que además se retroalimentan unas con otras, lo que empezamos a ver es que los capitales, a través de las autoridades públicas en distintos territorios, empiezan a competir por atraer un turista de mayor poder adquisitivo. Buscan cómo concentrar esa franja de segmento [00:28:00] turístico que va a ser menos sensibles a situaciones de crisis, que va a seguir viajando y cómo traerlo.Y implica un programa de gasto público enorme en términos de infraestructuras para traerlos en términos de promoción internacional, términos de macro-eventos para consolidar esa atracción. El problema es que, por definición, los turistas de mayor poder adquisitivo son mucho menos que la clase media o las clases trabajadoras en las que se ha sentado el turismo en las últimas décadas.Y por tanto, esa competencia entre territorios, por atraer ese segmento turístico de mayor poder adquisitivo, se incrementan. Es una competencia feroz por atraer a ese tipo de turistas y yo creo que estamos en este en este contexto. Y yo creo que no nos hubiéramos dado cuenta si una de las hipótesis posibles que formulamos a partir del libro en Malestar en la Turistificación no fuera precisamente esta [00:29:00] idea que extraemos de Jason Moore sobre el fin de las naturalezas baratas.La otra hipótesis tiene que ver con el trabajo que desarrolla a partir de Erik Ollin Wright sobre las posibilidades y cómo de transformar el sistema capitalista, hablando también desde el turismo, que es algo que Erik Ollin Wright nunca hizo, pero no sé si querías que habláramos ahora de él o o como quieres que lo planteemos.Chris: Pues sí, sí, me encantaría si podrías platicar un poco sobre Erik Ollin Wright, porque escogiste el específicamente, pero también para empezar, porque el capítulo que escribiste está titulado como un Turismo Postcapitalista: Siguiendo Los Pasos de Erik Ollin Wright.Entonces, antes de meternos en sus obras y su trabajo me gustaría preguntarte, pues, cómo defines Postcapitalismo?Ernest: Yo parto un posicionamiento anticapitalista. Y no tengo ninguna duda. Si me [00:30:00] opongo a a este modelo de producción, creo que nos lleva el desastre tanto en términos humanos como planetarios. Desde esa posición de esa convicción anticapitalista, lo que plantea es la necesidad de encontrar salidas que nos lleven a otro escenario.Podríamos llamarle socialismo. Podríamos llamarle ecosocialismo. No lo sé. Me interesa más pensar la posibilidad de pensar horizontes que escapen del capitalismo. Este es el posicionamiento. A veces hay gente que duda, porque una cosa o la otra. No una cosa o la otra. Si partimos del anticapitalismo para intentar construir algo fuera del capitalismo, pero no es algo tampoco mecánico, es algo que construimos. No es una fase superior del capitalismo. Después del capitalismo podría ser formas de violencia y de explotación mucho mayores. Es algo que tenemos que construir. Entonces, la idea es no resistimos, confrontamos con las lógicas capitalistas y desde [00:31:00] intentamos construir algo distinto, algo que podemos llamarle metafóricamente del momento postcapitalismo, pero no es contradictorio una posición con la otra. A partir de ahí, yo, sinceramente, estoy en este camino de buscar como pensar las posibilidades de transformación. Esto lo tenía claro. Y cuando me acerco a distintos autores, Erik Ollin Wright no era un autor que me resultaba especialmente simpático. Venía de una tradición socialdemócrata. Venía del marxismo analítico, que era algo que no especialmente me seducía.Si me interesaba una cosa especialmente de su obra, que era el rigor metodológico en las formas de analizar la sociedad. Esto me a atrevía especialmente. Es decir, salir fuera de las metáforas y del lenguaje a veces tan obtuso del marxismo y empezar a construir utilizando las mejores herramientas de las que disponemos en un determinado memento desde las ciencias [00:32:00] sociales.Esto reconozco que era algo que sí que me atraía, pero no es necesariamente todo el pensamiento de Erik Ollin Wright y Erik Ollin Wright me interesa partir de leer Utopía Reales y después Como Ser Anticapitalista en el Siglo XXI, por la visión que tiene. El lo que hace es un intento de recuperar distintas tradiciones de la izquierda para pensar un programa de acción complementario.Y a mi, esta idea me seduce especialmente, cómo pensamos en términos complementarios. Es decir cómo la acción de uno es la que uno puede hacer, la que uno desea hacer o la que las condiciones le han marcado, pero no son mejores ni peores que las que hace el otro compañero que está desde otra trinchera y como dejamos de competir por cuál es la mejor idea y empezamos a reconocernos que unos están intentando transformaciones desde el ámbito, de la lucha política parlamentaria, otros lo hacen desde del mundo sindical, otros desde del mundo [00:33:00] ecologistas y otros de cooperativismo. Reintegrar, repensar conjuntamente esas distintas tradiciones de acción de la izquierda.Me parecía que era algo necesario. Discrepo en una posición de Erik Ollin Wright que no acabo compartir, que es esta idea de negar la posibilidad de la revolución. Y me explico, Erik Ollin Wright dice en parte como buen social demócrata, lo que viene a decir es, después de las experiencias históricas, es fácilmente reconocible que cuando hemos tomado el poder después de un proceso revolucionario, las dinámicas que hemos generado después casi han sido peores que contra lo que combatíamos. Y probablemente tenga razón.Y yo he vivido 11 años en Nicaragua y sé de lo que estoy hablando. Se de qué significa los supuestos nuestros cuando están en el poder. Entonces, cuidado con esta idea, la simple toma del poder en [00:34:00] nombre de una bandera, de una determinada cristalización ideológica es ya un futuro deseable y mejor. Cuidado porque efectivamente generamos monstruos peores.Pero lo que discrepo con Erik Ollin Wright es que, si bien, en sí misma la toma del poder no te garantiza una sociedad ni mucho más justa, ni mucho más equitativa, sino que al final, muchas veces lo que te encuentras son dinámicas de estabilización de nuevos grupos que ascienden al poder y desde ahí ejercen el control.Pero lo que sí, quiero que no podemos renunciar a la idea de la movilización social, incluso de la toma del poder político como un mecanismo defensivo, como un mecanismo de respuesta ante el desorden que genera el capitalismo. En estos contextos, aunque fuera para salvaguardar dinámicas democráticas, aunque fuera para salvaguardar, creo que no podemos renunciar a la herramienta [00:35:00] revolución, pensado probablemente en términos defensivos no ofensivos, si no pensando que vamos a cambiar y vamos a generar un mundo mejor a partir de la toma del poder inmediata. Pero sí, salvaguardarlo como un mecanismo defensivo ante la lógica del avance del desorden que genera el capitalismo, la posibilidad de restaurar ciertos equilibrios a través de procesos revolucionarios.Creo que esta es la idea que recuperamos de Walter Benjamin cuando dicen que a veces se marca como la revolución, como la locomotora de la historia y el dice más bien, es el freno de mano. Es decir, es ante el despeñadero pensar en esto. Bueno, esto mi distancia de esta posición tan categórica de Erik Ollin Wright, pero en cambio, me parece interesante cómo construir una posibilidad de un mundo post capitalista a partir de cuatro grandes estrategias o vías de lo que ella denomina erosión del [00:36:00] capitalismo. O sea si no es posible darle la vuelta de inmediato, probablemente habrá que pensar en un tránsito a largo plazo en el cual este orden capitalista he agujereado desde distintos ámbitos de intervención y fundamentalmente desde el estado y desde fuera del estado.Y él plantea esta idea del desmantelar, domesticar, huir y resistir como formas de intervención. Y yo lo que hago en el capítulo es subir, bueno, si el turismo es tan importante en el capitalismo, cómo podríamos pensar estas categorías, estas dinámicas de ejes de intervención que contribuyen a erosionar el capitalismo de ir agujereándolo, de ir creando nuevas lógicas, aunque sean frágiles, aunque sean temporales, pero como mostrar, y como de algún modo ir asentando y que iba creciendo áreas de funcionamiento social que no reproducen las lógicas del capitalismo, sino que [00:37:00] avancen en otras direcciones. Y esto en un largo proceso que nos vaya avanzando, que nos permite avanzar.Y yo lo que intento hacer es cómo podría ser esto desde el turismo? Y ahí implica, por una parte, la intervención desde el estado, es decir por un lado, desde el estado, entendiendo al estado cómo la cristalización de una determinada correlación de fuerzas en un determinado memento. Podríamos pensarlo en términos de, bueno, es la reproducción de, es el mecanismo que tienen las clases dominantes para reproducir bien. Yo quiero más bien siguiendo otros autores de la tradicion marxista, como Poblanzas y otros más bien entendiendo como una cristalización de una determinada correlación de fuerzas. Y esto puede cambiar. Bien, desde esa perspectiva, pensar como desde el estado, podemos intervenir abriendo dinámicas que funcionen fuera de las lógicas del capitalismo. Una de ellas que no significa que sean necesariamente anticapitalistas, que a veces ayudan a [00:38:00] estabilizar el mismo capitalismo, pero pueden ser leídas de múltiples maneras.Una de ellas tiene que ver con esta idea de ponerle límites al capital, introduciendo mecanismos de control, de regulación, de fiscalidad. Es decir desde la inspección del trabajo hasta la fiscalidad hasta las tonificaciones en determinadas ciudades de qué se puede hacer, si podemos permitir más hoteles o no podemos permitirlos, cierto?Todo esta dimensión de "desde el estado," cómo ponemos mecanismos de limitación y contención al desarrollo de capital turístico? Otra vía, otra estrategias, como desde el mismo estado, generamos igual que por ejemplo, hemos hecho en algunos países en el ámbito de la salud o en el ámbito de la educación, cómo establecemos programas públicos que garanticen el acceso a las vacaciones, al descanso, etc. de una parte de la población, con programas de turismo social, [00:39:00] con creación de infraestructuras, desde parques urbanos a mejora transporte público, acompañamiento los programas de la economía social y solidaria, el cooperativismo. Es decir cómo desde el estado generamos dinámicas que contribuían a garantizar el acceso de los sectores más desfavorecidos a vacaciones. La tercer eje de intervención de que plantea Erik Ollin Wright tiene que ver con la idea de resistir resistir fuera del estado, es decir, resistir en el combate a este desorden que genera el capitalismo, el capital turístico.Y esto implica resistir desde dentro de las empresas con las organizaciones sindicales, pero tremendas de fuera desde los movimientos comunitarios, ecologistas, vecinales, es decir, ponerle límites al capital, no solamente esperando lo que va a hacer el estado con políticas públicas, sino que hacemos de forma organizada colectivamente dentro y fuera de las empresas.[00:40:00] Y la cuarta dimensión de esta proceso de entender mecanismos de erosión del capitalismo y en este caso, del capitalismo de base turística, sería la idea de huir. Hay que salir ya hoy y aquí de este mundo capitalista. Y esto implica crear cooperativas, ensayar formas de organización distinta que nos permitan garantizar vacaciones, descanso, formas diversas de construir el ocio que pueden incluir el desplazamiento.Y esto podemos hacerlo fundamentalmente desde las organizaciones comunitarias, desde el ámbito de las cooperativas, pero también desde fuera del mercado. Es decir, si la tutela del estado y si la tutela del mercado. Es decir, reorganización del ocio popular sin pasar por el mercado. Esto que en algunos países llamamos domingueros, dominguiar, hacer uso del día del señor para [00:41:00] descansar o tocarnos las narices o leer debajo un árbol. Es esta idea de hacer lo que queramos de forma autoorganizada, en colectivo o individualmente. Es decir, abrir estos espacios. Entonces yo creo que estas cuatro dimensiones es lo que nos permite pensar la posibilidad de una transformación del turismo bajo otras lógicas. Y aquí creo que hay que introducir un matiz porque a veces siento que hay una cierta confusión, como si todo fuera un problema de palabras. Es decir que nos negamos a utilizar la palabra turismo porque es una palabra que es capital.Bueno, nosotros, lo que reivindicamos fundamentalmente es el tiempo libre, el tiempo liberado del trabajo. Esto es lo que nosotros reivindicamos. Y creo que eso es lo que tenemos derecho a el tiempo que liberamos del trabajo para poder hacer lo que necesitemos en términos de descanso, de alimento de nuestro pensamiento, de goce, de desarrollo, de posibilidades.[00:42:00] Esto es lo que nos interesa. Y esto se puede organizar en el propio lugar de residencia en tu espacio próximo de residencia en términos de ocio, de entretenimiento, de recreación. Pero si implica desplazamiento, es cuando empezamos a hablar de turismo y este turismo, podemos organizarlo que implica ocio más desplazamiento.Esto podemos organizarlo, que es como hemos hecho hasta ahora, bajo las lógicas del capitalismo para reproducir el capital o podemos organizar este ocio con desplazamiento para satisfacer necesidades humanas. Y ahí es donde creo que tenemos el centro de la propuesta. Es decir, cómo pensar que una práctica humana, una práctica social no pueda ser solamente definida por las lógicas de reproducción del capital, sino que tenemos que poder desarrollarla bajo otras lógicas. Y esta es la reivindicación. Es decir, no resignarnos a que solamente el [00:43:00] capital organice nuestras vidas. Hay una frase de David Harvey que tiene toda la razón cuando dice no hay ninguna idea moralmente buena que el capitalismo no pueda compartir en algo horroroso.Y tiene toda la razón. El capitalismo tiene la capacidad para hacer esto, pero nosotros también pensamos que al mismo tiempo, no hay ninguna práctica social que no podamos organizar bajo otras lógicas distintas a las del capitalismo, que un mundo socialista, un mundo ecosocialista, podría ser organizado bajo otras lógicas y eso tiene que empezar ya ahora y aquí. No esperar a que venga una revolución y no sabemos cómo saldremos de ésa, sino que tenemos que empezar a organizarlo ya ahora y aquí. Yo creo que esta es la segunda hipótesis con la que construimos a partir de este libro del Malestar en la Turistificacion, que creo que, como mínimo a mí, hay muchísimas más lecturas del libro.Pero a [00:44:00] mí esta idea que extraemos de Jason Moore en torno al fin del turismo barato y la disyuntiva entre elitizacion o empezamos a pensar propuestas de transformación que den respuesta a las necesidades de la mayoría social, esta segunda hipótesis es lo que creo que sale con más fuerza de este libro. O como mínimo es mi lectura.Estoy seguro que otras compañeras y otros compañeros han hecho otras lecturas del del libro y les está estimulando para hacer otras cosas. Y creo que esa es la potencia que tiene el libro, que es empezar a robustecer el pensamiento crítico en turismo con abriendo nosotros posibilidades. Chris: Mm-hmm. Wow,Gracias, Ernest. Este yo creo que para mucho de nosotros, más ustedes que tiene mucho más tiempo en las investigaciones, los límites o el límite es la palabra, es el concepto [00:45:00] central de cómo podemos pensar, distintamente cuando estabas hablando de esas cosas, yo pensé, casi no hay límites a los instituciones que tenemos en el mundo capitalista moderna, solo los límites que los instituciones ponen en uno mismo. Pero luego tenemos que invertir lo que está pasando en el sentido de poner límites en las instituciones y luego poner en pausa las límites que son impuestos a nuestras lógicas, nuestras capacidades o maneras de pensar el mundo, de entender al mundo, pero también de pensar de otros mundos.Y entonces, poner un límite en cuántas vuelos puede llegar en un lugar en un día o cuántos hoteles podemos construir, etcétera. Cuántos turistas podemos tener? Pero al final cuando yo pienso en eso, a veces pienso como los pueblos en México y Oaxaca en donde vivo que algunos son pueblos ecoturísticos y tienen economías relativamente cerradas o relativamente mucho más [00:46:00] cerradas que las ciudades y eso y que tienen la capacidad, que si se hacen, se ponen los límites y se dice vamos a aceptar toda x cantidad de gente en este año porque entendemos que Los recursos o la naturaleza alrededor va a sufrir sino. Pero también se este. Hay otras preguntas, eh, como de la influencia social, el intercambio de capital entre gente de culturas distintas que viene con expectativas.Pero entonces quizás empezamos con la la cuestión de resistencia, porque a México, como muchos otros países que dependen en gran medida de las economías turísticas, las formas de resistencia política, no todas, pero algunas sí, que se emprenden contra esas economías a menudo apuntan a los turistas como los principales beneficiarios o cupables. Parece haber una fuerte resistencia a nombrar a la población local como dependiente y defensora de estas [00:47:00] economías. Si vamos a construir una resistencia política que abarque las necesidades económicas de todas las personas dentro de un lugar, cómo podemos ir más allá de esta crítica, yo digo superficial, que tiene la capacidad de esencializar a los extranjeros y infantalizar a los locales. Ernest: Yo creo que, bueno, has dicho un montón de cosas que me sugieren en reacción. Ah, pero para empezar por el final, yo diría que muchas veces nos encontramos con formas des legitimación de las protestas diciendo bueno, todos somos turistas, como si tuviéramos que tener un comportamiento virtuoso, decir apelando una cierta coherencia individual en todos nuestros comportamientos.De hecho, lo que están haciendo con este tipo de críticas, es sencillamente negar la legitimidad de las reivindicaciones, decir, señalando la contradicción como si todo fuera un problema individual [00:48:00] de comportamientos individuales. Y cuando lo que nos estamos diciendo es esto es un problema político, no de una persona en concreto, sea turista o sea población local que resiste y luego hace turismo, si el problema dejémonos ya de moralismo y de buscar ciudadanos virtuosos moralmente. Y empecemos a plantear que ambas son las estructuras políticas que pongan límites a este capital turístico. Yo creo que el grueso de la pelea es salir de esta idea de la responsabilidad individual de quedar atrapados en estas ideas de responsabilidad que tampoco sin desmerecerla, es decir es otro campo de intervención, pero el centro no puede ser la decisión individual y la coherencia individual en relación a nuestros comportamientos. Tiene que ver con dinámicas estructurales y lo que hay que cambiar son dinámicas de conjunto y para eso se falta hacer política con mayúsculas, ,implica movilización, pero para [00:49:00] cambiar estructuras. Cuál es el problema que a veces en esta maraña de capitales, que haces más difícil de identificar quién es el responsable de estas políticas o de estas violencias? Si quienes al final del último, que toma decisiones detrás de estos fondos de inversión. En cambio, el turista lo tenemos cerca y puede ser efectivamente blanco del malestar, porque es el que tienes más cerca. Entonces, y yo creo que desde los medios de comunicación, se nos intenta situar en ese terreno, a cuando se pone en circulación la idea de turismofobia, que empieza sobre todo en Barcelona y que luego circula a nivel internacional.Es una campaña dirigida a quitar la legitimación al movimiento vecinal que está protestando. No hay turismofobia. Puede haber alguien que de un día te caiga mal a alguien, pero no es un problema contra una persona. Lo que pasa es que a veces al que tienes cerca, el que te molesta es el turista, [00:50:00] es la parte final de ese proceso y es mucho más difícil señalar a las autoridades públicas, locales, nacionales, internacionales que han diseñado esos marcos de representación, a las empresas escondidas en esas dinámicas financieras.Entonces yo creo que es un proceso contradictorio, pero que, al mismo tiempo, no debemos renunciar a él. Es decir, aquí la cuestión no tiene que ver con como eres más o menos coherente, más o menos responsable, siendo población local, receptora o siendo turista o siendo muchas cosas a la vez. No tiene tanto que ver con eso, sino como reorganizamos el sistema de organizar el sistema turístico.Esta es la clave. Aquí está el problema. Y esto implica ponerle límites. Y como bien decías en tu primera parte, la intervención, si yo creo que la palabra límites adquirido, una connotación política fundamental. Las últimas manifestaciones que se están organizando [00:51:00] en España, en la que tuvimos hace dos, dos fines de semana en Barcelona, o la que va a ver este domingo en Palma, especialmente pongámosle límites al turismo.Pero esta demanda de ponerle límites y al mismo tiempo que le ponemos límites, tenemos que saber que hay una parte de la población que en España es de un 30 porciento, pero que la Union Europea gira en torno también otro 30% con niveles también muy desiguales, pero que cuando lo miramos desde América Latina, es mucho más, más de la mitad de la población que no puede hacer vacaciones. Es decir que estamos en esa discusión pero por otra parte, tenemos una parte de la población que no tiene infraestructuras que le permiten hacer vacaciones, sea desde que legalmente, no le permiten tener esas vacaciones en buenas condiciones, que no hay infraestructuras para que puedan pagárselas, que faltan programas públicos de calidad de turismo social que le [00:52:00] permitan disponer de esas infraestructuras.Entonces, yo creo que la dinámica es doble, es por uno de que ponerle límites al capital. Y hay que hacerlo como parte de una reflexión y de una intervención política no individual en términos morales, pero que al mismo tiempo, hay que plantear un horizonte de deseo. Queremos algo, queremos disfrutar del tiempo libre.Queremos disfrutar de un tiempo libre de calidad. Una de las formas posibles, no la única puede ser el turismo, que implicar este ocio más desplazamiento. Y para hacer esto y poder gozar de conocer otros espacios, otros lugares fuera de mi realidad cotidiana. Para hacer esto, necesitamos infraestructuras sociales que nos permiten hacerlo.Y yo creo que ahí está la batalla, por un lado, ponerle límites al capital y por otro lado, expandirnos. Ofreciendo un mundo deseable. Queremos disponer de tiempo libre. [00:53:00] Queremos desarrollarnos en nuestro tiempo libre. Queremos que nuestro tiempo libre lo podamos organizar en la proximidad en nuestra casa, en nuestros alrededores, pero puntualmente también viajando.Y eso significa disponer de infraestructuras públicas y también de mecanismos porque el dinero y el mercado va a ser la única forma de decidir quien vuela y quien no vuela. Si tenemos que ir un mundo con muchos menos vuelos, serán los que puedan pagarlos o podemos organizarlo de otro modo. Cuántas veces puedes volar al año? Cuántas veces puedes hacer por cuánto tiempo? Como podemos, si le imp, implica un un ejercicio que a veces, cuando lo planteas, parece que esta gente no vive en el mundo, que la realidad es otra efectivamente. Ocurre esto, pero para avanzar en esta dirección, necesitamos horizontes de esperanza, horizontes que nos digan debemos ir para allá, no solamente como pérdida de privilegios, no [00:54:00] solamente por restringirnos porque el planeta se desmonta, sino porque queremos vivir mejor y queremos vivir mejor todos.Entonces, yo creo que esta conjunción, porque si no tenemos otro problema que tiene que ver con el crecimiento de la extrema derecha en un mundo de inseguridades en un mundo de amenazas, quién está ofreciendo seguridades, aunque sea con discursos racistas xenófobos de culpar al penúltimo, culpando al último. Es decir en este contexto, cómo podemos organizar dinámicas que a la vez que le ponemos límites a este desarrollo turístico capitalista, estemos ofreciendo seguridades, seguridades en términos de el control implica también mejores de condiciones de trabajo. Y el control sobre esto es también para poder organizar el turismo de otra manera que tú no pierdas tu trabajo, sino que podamos organizarlo de otra manera y que podamos satisfacer las necesidades [00:55:00] que tiene mucha más gente.Yo creo que la cosa va por ahí entre la resistencia y la propuesta de un mundo deseable también en el turismo. Chris: Ya ya igual subió mi mente como esa noción de el ocio, el tiempo de ocio son momentos también fuera de trabajo que en un análisis puede decir que el trabajo es un tipo de esclavitud moderna, a veces no, pero a veces sí, muchas veces creo y que tiempo de ocio o descanso es un tiempo también para organizarse.Organizar la comunidad. Organizar por otros mundos o contra lo que tienes, eh? Pero el turismo parece que también ha sido como un herramienta contra eso. O sea, ya tienes tu tiempo descanso. Pero mira, mira, mira las playas de Cuba... Ernest: No es exclusivo del turismo. Es decir, cuando hablamos de turismo, estamos hablando de ocio, más desplazamiento. [00:56:00] Si no nos desplazamos, resulta que este ocio que hacemos desde nuestra casa es el mas emancipatorio del mundo. Es decir, estar en casa viendo Netflix es lo mejor, estar yendo al centro comercial a pasear porque hubiese en un mundo de inseguridades de mierda.Es decir, en este contexto, esto no es algo exclusivo del turismo. También desde el ocio, tenemos estas dinámicas de alineación y de mercantilizacion. Entonces, necesitamos salir de las palabras para construir escenarios que nos permitan satisfacer necesidades y expandir posibilidades, capacidades de la gente de explorar y vivir mejor.Pero hay muchos ejemplos que te permiten de manera diversa y es parte de lo que decíamos al principio de la conversación de en lo que estamos trabajando en Alba Sud de intentarse sistematizar un montón de estas experiencias que han [00:57:00] probado aspectos distintos de transformación, de salir de estas lógicas y avanzar en otras direcciones.Y quiero que el problema es que muchas veces la academia no ha puesto atención en estas posibilidades. Y en cambio, en la vida, en la vida cotidiana, hay muchas más cosas que se están haciendo que no hace falta que nos pongamos a inventar que también, pero empecemos también por reconocer y recuperar muchas de las cosas que están en nuestra propia historia y también en nuestro alrededor, en en estos otros contextos que podemos encontrar experiencias ricas en estas otras formas y las encontraremos en el ocio y las encontraremos en el turismo. Pero a veces tengo la sensación de que cuando solamente identificábamos el turismo como un proceso de mercantilizacion, nos estamos pegando un tiro al pie. El turismo, igual que muchas otras cosas, puede ser eso y efectivamente es una dinámica de reproducción del capital que [00:58:00] genera violencia, violencia estructural y directa. Nos tenemos que resignar a que solamente pueda ser eso. Podríamos imaginar cómo construimos eso de otra manera y para imaginar, empecemos por reconocer lo que está en otro alrededor que ya está funcionando de otras maneras y que a lo mejor algunas de estas experiencias son frágiles, son limitadas, tienen contradicciones, fracasan, pero muestran que durante un tiempo ha sido posible organizar esto.La próxima fracasaremos mejor. Y a la siguiente, lo haremos perfecto. Es decir, es un proceso constante de tensión, de organización, de intento de generar cambios que nos permitan construir una vida digna, que también pasa por recuperar ese tiempo libre que lo podremos organizar de maneras distintas. Y ahí podríamos o no incluir el turismo en función de nuestras necesidades y posibilidades.Chris: Gracias, Ernest. Gracias por ofrecer eso y [00:59:00] clarificar. Entonces, si podemos imaginar otros mundos, otras formas de caminar y caminar juntos, podemos comenzar a dar pasos hacia esos caminos. Si pudieras imaginar un otro mundo de esa manera, libre de las limitaciones contemporáneas de las fronteras estatales, la hospitalidad industrial y las expectativas extractivas cómo sería para ti, Ernest?Ese viaje que tanto deseas hacer sería una peregrinación? Sería posible solo una vez en tu vida? Cómo sería ese viaje para ti? Ernest: Claro, yo diferenciaría y pensaría en que necesariamente sea plural. Es decir, que las opciones sean múltiples. No hay una respuesta, no hay una forma de organizar otro turismo. Hay o deben haber muchas formas. En función de las muchas necesidades que tenga la gente. El otro día, en una entrevista, a preguntar cómo hacías vacaciones tú cuando eras adolescente? Como pensando en [01:00:00] cómo encontrar ese anexo en lo que ahora me preocupa y yo digo, lo que hacía era pasarme en los veranos en la biblioteca. Y lo que deseaba era tener infraestructuras públicas de calidad en la que pudieras leer sin ruido, constantemente. Y quería infraestructuras públicas que me permitieran hacer eso. Y creo que una forma de organizar tu tiempo libre tiene que ver con que dispongamos de infraestructuras públicas que nos permitan organizarlo.Y ahí, no hay una sola forma, ni una sola necesidad. La mía tiene que ver con esto o ha tenido que ver con esto en un determinado momento de mi vida y para otros es otra y para otros es una distinta. Entonces yo me imagino no un camino, sino me imagino unos muchos caminos que pueden responder a formas y necesidades distintas.Si me imagino programas robustos potentes de calidad de turismo social en el que [01:01:00] la gente pueda acceder al mar, puede acceder a la montaña, puede acceder a espacios que en la cercanía y tomando en cuenta a los límites del planeta, podamos movilizarnos masivamente para dormir fuera de nuestra casa, viendo las experiencias, pero que no solamente en infraestructuras o espacios natural, sino que también implique un programa pedagógico pensado para cómo desarrollar potencialidades, como ver esas distintas apuestas.Pero veo esto y también veo con deseo, las apropiaciones que hace a la gente los parques públicos, como la gente se toma al parque y celebra fiestas y organiza actividades. Creo que necesitamos pensar en términos plurales. Es decir no hay unas vacaciones. A lo mejor en la vida, necesitaremos tener disponer de la posibilidad de organizar nuestros tiempos de trabajo de manera distinta, que nos permitan viajar más tiempo que en lugar de hacer lo que no tendría [01:02:00] sentido es pensar que podemos universalizar viajes de Alemania al Caribe por cuatro días.Eso no tiene ningún sentido, pero estamos seguros de que ya no podremos conocer otros territorios. A lo mejor será menos veces en la vida. Será por más tiempo. Será combinando trabajo con espacios de ocio con espacios. Es decir, creo que lo que debemos abrirnos es a la pluralidad de posibilidades de organizar esta parte de nuestro tiempo libre que hemos asociado con el desplazamiento.De alguna manera, yo creo que lo que necesitamos son horizontes por los que merezca la pena, no solamente resistir, sino movilizarse para avanzar hacia ellos. Queremos vivir mejor y tenemos derecho a vivir mejor. Tenemos que resistir todas las mierdas y todas las cabronadas que nos hace el capital. Pero al mismo tiempo, tenemos que poder aspirar a una [01:03:00] vida organizada bajo otras lógicas. Ahí es donde creo que que está la clave algo por lo que merezca la pena luchar.Chris: Gracias, Ernest por esas palabras muy importantes y tus reflexiones en el día dehoy, desde mí, mi parte y mi corazón y la parte de los oyentes también. Entonces, por último, Ernest, cómo podrían nuestros oyentes saber más sobre tu trabajo y Alba Sud y donde se pueden comprar el Malestar en la Turistificacion? Ernest: Al bas sud?Tenemos nuestra página web AlbaSud.Org. Ahí, todas nuestras publicaciones son de descarga gratuita. Tenemos una sección de formación en la que vamos recuperando todos los videos de los debates actividades que organizamos. Si la página web, la herramienta. Disponemos de un boletín que mandamos mensualmente.Estamos en redes [01:04:00] sociales varias, en Facebook, en Twitter, en Linkedin, disponemos de un canal en Telegram. Por ahí se pueden informar de lo que hacemos, de las actividades de las convocatorias y con Icaria que tenemos varios libros publicados, dependiendo del lugar en España, es posible en cualquier librería.Si no lo tienen, pedirlo y lo llevan. Y en muchos otros lugares, creo que hay que pedirlo directamente por la editorial. Es decir, en algunos países de América Latina, Icaria tiene distribución comercial normal. En otros es más difícil, pero en la página web de Icaria Editorial se pueden conseguir estos trabajos. Y si no lo encuentran, que nos escriban que algo resolveremos.Chris: Muy bien, pues voy a asegurar que todos esos enlaces están ya en el sitio de Fin de Turismo cuando lanza el episodio y una vez más Ernest, desee que tendríamos más tiempo para [01:05:00] platicar, pero seguramente en otra ocasión. Fue un gran honor, oportunidad de hablar contigo y espero que podemos hacerlo de nuevo en algún momento. Ernest: Con mucho gusto. Encantado de poder conversar contigo. Y estoy realmente seguro de que vamos a continuar caminando juntos. Muchas gracias. English Transcription Chris: [00:00:00] Welcome Ernest, to the end of tourism podcast.Ernest: Thank you very much. It's a pleasure to be here.Chris: It's a great honor to finally be able to talk to you. I wonder if, to start with, you could tell us about this, where you speak today and what the world is like there for you?Ernest: I usually live in Barcelona, between Barcelona and Mallorca, because I am between the University of the Balearic Islands and Alba Sud, and at the moment I am in Buenos Aires working on research into different management experiences, outside the logic of capitalism. And this led us to identify different experiences. And now I am starting a research with the Hotel Bauen, what was the now closed Hotel Bauen and the cooperative that managed it for 20 years,It is part of the process that we are doing, identifying [00:01:00] diverse plural experiences that have to do with how to think about the possibility of organizing tourism under other modes and this has taken us along different paths from Latin America, from Spain. And now I am here.Chris: Well, thank you Ernest. And yes, we are going to talk about this topic, but beyond the visions that exist, that we can imagine about post - capitalist tourism or something around it, something like that. But before we get into that, you and I have been in contact for the last two years, partly due to your work in the field of critical tourism studies and your Alba Sud project, in which some of our previous guests, including Ivan Murray, Robert Fletcher and Macia Blasquez, have participated.I would love for you to tell me a little bit [00:02:00] about Alba Sud, Ernest, its mission, its history and its current situation.Ernest: With pleasure. Oh, look, Alba Sud was founded in 2008. We had legalized it before in case some group of colleagues needed it one day, but it formally began to operate in 2008 and it began to operate in Managua, Nicaragua, which was where I lived at the time.And it was basically an agreement between people who were dedicated to research and communication to work with critical and at the same time propositional analysis around tourism. This was something that was original from the beginning, this double concern, about how to think about the impacts, the effects that tourism development had under capitalism and what kind of dynamics of structural and direct violence they generated and at the same time, how to think about possibilities of getting out of that [00:03:00] framework of those logics. And that was a hallmark that we started with from the beginning.Over the years, Alba Sud has grown, becoming a network of tourism researchers. We now have a presence in 10 countries in Spain, France, Europe, and then in Latin America, in the Dominican Republic, Mexico, El Salvador, Nicaragua, Costa Rica, Brazil, Uruguay and Argentina.So it is a network made up of people who are dedicated to different areas of tourism analysis and who share work spaces and analysis and political intervention. For us, Alba Sud is a research centre, but it is not an academic centre and we are less concerned about academic dynamics, although there is a part of our team of people who collaborate who are at the university, different universities.What we are concerned about is how to generate [00:04:00] knowledge that is useful for communities, for community organizations, for civil associations, for unions, and for public administration when possible. That is, we try to generate knowledge, analysis, systematization, proposals that in some way contribute to making visible the things that do not work well, that are a disaster that generate pain in this world in relation to tourism and at the same time, to think of horizons of hope.This is the purpose. To do this, we have a large team of people who collaborate more closely on a day-to-day basis, others who collaborate occasionally, and we basically put together our work, which is organized around a website, www.AlbaSud.Org, and we structure it into research papers that are later published in a format [00:05:00] written in different ways, which I will then tell you about. In addition to the form of research, work is linked to training to generate dialogue processes that allow us to listen, to reflect together, putting people who come from the academy on the same level as people who have specific work experiences. And finally, a more political influence area, more of accompanying organizations and accompanying them to influence politically.In the field of research, we then express it, basically through short articles that we write, we publish around 100, 110, 120 a year, which are short articles of 2000-2500 words, which we know are widely used in universities, as discussion material.And a bit of the purpose is this, that they are boiled down as small, well-written articles, or we try to make them well [00:06:00] written, that they are in simple language, that the complexity has nothing to do with the academic swear words that we use, but the depth of t
One of Europe's largest cruise operators, MSC Cruises, has ordered two new giant ships to be built at France's Saint-Nazaire shipyard. It's set to boost the local economy, though cruise ships often draw criticism for their environmental impact. Plus, Sesame Street's creators have struck a deal with Netflix for the new season to be streamed on the platform, after a recent decision by Donald Trump to cut funding for PBS threatened the future of the iconic children's programme.
A council survey into residents' views on tourism found that 99 percent of residents reported being adversely impacted, but at the same time 92 percent believed tourism was good for the region. Acting Mayor Karen Morgan spoke to Corin Dann.
This week, I speak with Rose McCombs Jordan, who is the creative heart behind Beneath The Fig Tree, a movement that helps women discover devotional practices they truly love. She also serves as the Director of Tourism for a charming North Texas town, leads worship at her church, and—together with her husband Brandon—hosts at their favorite state park. Married for 30 years, Rose is the proud mom of one son and daughter-in-love. She understands how challenging it can be to balance a busy life with the desire to connect with God. By sharing practical insights and fostering community, Rose empowers women to embrace a meaningful, life-giving relationship with God—one that refreshes their spirit and fuels their everyday journey. We look at her childhood up to the present to find the beautiful thread of Jesus in her life. You won't want to miss this inspiring episode!www.beneaththefigtree.org*Theme Music "Blessed Time" by Ketsa
Send us a textIn the 3rd installment of our Intro to Casing series, we tackle a profitability case from Kearney focused on boosting tourism revenue for a West African country's Ministry of Tourism.This case will sharpen your ability to break down profitability problems - a core skill in consulting. Follow along as Ed applies structured thinking, analyzes data, and explores strategies to increase revenue.Key Takeaways:How to structure a profitability case from start to finishTechniques to identify and prioritize high-impact leversTips for communicating clearly under time pressureAdditional ResourcesBlack Belt case prep programFree consulting application deadlines trackerDownload a step-by-step Case Prep Plan (free)Case interview master guideReal Talk About MarketingAn Acxiom podcast where we discuss marketing made better, bringing you real...Listen on: Apple Podcasts SpotifyConnect With Management Consulted Schedule free 15min consultation with the MC Team. Watch the video version of the podcast on YouTube! Follow us on LinkedIn, Instagram, and TikTok for the latest updates and industry insights! Join an upcoming live event - case interviews demos, expert panels, and more. Email us (team@managementconsulted.com) with questions or feedback.
Join us as we delve into the compelling insights of Nick Berg, an Iranian-American veteran and the author of the thought-provoking book "Shadows of Tehran." He shares his unique perspective on the unfolding events in Iran, shedding light on the complexities of the situation. Meanwhile, in Los Angeles, the vibrant tourism scene is facing a downturn, raising questions about the city's allure and future potential. Let's explore these intriguing narratives!
Today we are discussing The McLoud Blackberry Festival in McLoud, Oklahoma. The McLoud Blackberry Festival, which began in the early 1940s, is one of the oldest food festival in the state of Oklahoma. Originally a celebration of the local cash farm crop, blackberries, the festival combined with an annual town picnic to form a larger event. The town received national media coverage in 1949 when the McLoud Blackberry Growers Association and the McLoud Chamber of Commerce sent a crate of berries via overnight air freight to President Harry Truman. He said they were "the best he had ever tasted" and declared McLoud to be the "Blackberry Capital of the World". The association disbanded in 1963 due to a poor market, and farmers moved on to a more lucrative crop, but the festival continues to be an exciting event for the city and now draws tens of thousands of attendees from across the nation. Enjoy quarts of fresh blackberries as well as dozens of other treats like blackberry jam, blackberry cobbler, blackberry cinnamon rolls, blackberry snow cones, and funnel cakes topped with, of course, blackberries. Blackberry-themed drinks include sodas, teas, lemonade, "wine-aritas," beer and, of course, wine. The festival also includes carnival rides, craft vendors, food trucks, a huge parade through downtown, live music (with The Great Divide headlining Saturday night), a 5K and fun run, and more. See if you have what it takes at the "Cobbler Gobbler" eating contest, and enter your blackberry creation into the baking contest to see if you can take home top honors. This family-friendly event concludes with a dazzling fireworks display on Saturday night. McLoud was founded in 1895 with the first post office opening on June 21st. It was named for John W. McLoud, a railroad attorney. McLoud became known as the Blackberry Capitol of the World during the 1940s after President Harry Truman was sent a crate of blackberries by the Blackberry Growers' Association. McLoud is a rural community with small town charm and the convenience of large town proximity. Among the small town charm are friendly faces seen among town at local shops and restaurants. Also discussed Dollar Tree, Think Ability, Marietta, Governor J. Kevin Stitt, and McLoud Chamber of Commerce. Special thanks to our partner, Think Ability. Want some Only in OK Show swag? #onlyinokshow #Oklahoma #podcast #traveloklahoma #travel #tourism #festival #mcloud #blackberry #contest #dollartree #govstitt #thinkability #marietta
Following the governor's May revision and a projected deficit of $12 billion, state lawmakers have a month to pass a balanced budget. Also, challenges facing California's tourism industry. Finally, the Sacramento Gay Men's Chorus. What's Next After the May Revise
This month's guests:Robert Massey, of the Royal Astronomical Society.Phyllis Gricus, Principal of Landscape Design Studio, LLC.Michael Calhoun, Conservationist and Advocate.Bill's News Picks:Las Vegas sphere owners reportedly want to build "mini spheres" in other cities, Megan Townsend, MixMag. Blue Light Influences Negative Thoughts of Self, Sleep. Swarms of satellites are harming astronomy. Here's how researchers are fighting back, Alexandra Witze, Nature. ‘Space Advertising' Could Outshine the Stars—Unless It's Banned First, Sharmila Kuthunur, Scientific American. Personal 24-hour light exposure pattern with obesity and adiposity-related parameters in school-aged children: a cross-sectional study based on compositional data analysis, Environmental Research. Subscribe:Apple PodcastSpotifyYoutubeTag Us and Share with a Friend:InstagramLinkedInTikTokFacebookConnect:Bill@LightPollutionNews.comJoin our Mailing ListSend Feedback Text to the Show!Support the showA hearty thank you to all of our paid supporters out there. You make this show possible. For only the cost of one coffee each month you can help us to continue to grow. That's $3 a month. If you like what we're doing, if you think this adds value in any way, why not say thank you by becoming a supporter! Why Support Light Pollution News? Receive quarterly invite to join as live audience member for recordings with special Q&A session post recording with guests. Receive all of the news for that month via a special Supporter monthly mailer. Satisfaction that your support helps further critical discourse on this topic. About Light Pollution News: The path to sustainable starry night solutions begin with being a more informed you. Light Pollution, once thought to be solely detrimental to astronomers, has proven to be an impactful issue across many disciplines of society including ecology, crime, technology, health, and much more! But not all is lost! There are simple solutions that provide for big impacts. Each month, Bill McGeeney, is joined by upwards of three guests to help you grow your awareness and understanding of both the challenges and the road to recovering our disappearing nighttime ecosystem.
Send us a textIf you've ever felt put off by wellness retreats that seem more like boot camps — all strict schedules, silent meals, and mandatory sunrise yoga — then this episode is for you.Join me as I broadcast from the tranquil grounds of Namia River Retreat in Hoi An, where wellness takes on a much more inclusive, luxurious, and deeply personal meaning. In this episode, I sit down with Michelle Ford, GM of Namia and CEO of Lumina Wellbeing, and Dien Pham, Director of Sales and a holistic wellness practitioner in her own right.Together, we unpack what wellness travel really looks like in Vietnam — and why it's gaining serious momentum.We talk:Why Hoi An is fast becoming a wellness destination (think: beach TRX, vitamin C IV drips, traditional herbal therapy, and no-fuss spa treatments that actually relax you)The evolving post-pandemic demand for retreats that prioritise well-being without the rigidityWhat makes Namia's approach to wellness more about "Inclusive wellness" and less about rulesWhy travellers are sleeping better here — and not just because of the mattressesAnd how Vietnam is carving out its own path in wellness tourism, distinct from its Southeast Asian neighboursWhether you're curious about #wellness travel, craving a proper reset, or just want to explore Vietnam in a way that nourishes your mind and body — this episode has something for you.Tune in now to hear how Vietnam is redefining retreat life — without the hard edges.The best way to connect with me is not via text, it is through the website www.whataboutvietnam.com website and email.Thank you for listening. Do not send TEXT as I am unable to respond directly. Please email whataboutvietnam@gmail.com Keep abreast of news on our social pages on FB, IG,LinkedIn and TikTokWe'd love a review on your podcast channel.Let me design your #customised #private tour of Vietnam - See our Travel ServicesDo you need a #Dental Procedure? Why not find out what's possible through our Dental and #Cosmetic Medical partner Worldwide Beauty Hospital. Mention #whataboutvietnam to receive 5% discount at Worldwide Beauty Hospital
Zach Ledbetter is the Director Of Outreach And Engagement for the department of tourism in Cookeville - Putnam County. He sits down with our host, George Halford, to discuss him growing up here, his friends/passions, hobbies, family, faith, and more! Listen To The Local Matters Podcast Today! News Talk 94.1
Tourism in North Korea is highly restricted and unpredictable. Most nationalities technically can apply to visit North Korea through authorised tour operators, But all tourists have to travel on supervised, guided tours, independent travel is not allowed. Cork woman Janet Newenham got in to North Korea recently and tells us about her experience.
Orlando's growth is in overdrive! Epic Universe is nearing its grand opening, tourism is breaking records, and three major neighborhoods are on the horizon. We're diving into what it all means and what's coming next.
ICYMI: Hour One of ‘Later, with Mo'Kelly' Presents – Thoughts on the L.A. City Council supporting a $30 minimum for workers within the tourism industry AND the pushback California's proposal to ban ‘coyote killing' is receiving…PLUS – A national super market chain has been caught ‘price gouging' AND former footwear retail giant ‘Footlocker' may have found a new owner - on KFI AM 640…Live everywhere on the iHeartRadio app & YouTube @MrMoKelly
Canadian tourists were once regular shoppers at Ali Hayton's grocery store in Washington state, but these days she's more likely to get “nasty emails” from Canadians angry about U.S. tariffs. Guest host Mark Kelley talks to business owners about the sharp drop in Canadians travelling to the U.S., and the impact on border communities who rely on tourism dollars to survive.
A bestselling writer, public speaker, gender equality advocate, cofounder of the acclaimed Iceland Writers Retreat and former first lady of Iceland. She was born and raised in Canada but has lived in Iceland for over twenty years. Eliza's first book, Secrets of the Sprakkar: Iceland's Extraordinary Women and How They Are Changing the World, was an instant bestseller in Canada and Iceland, a New York Times Book Review Editors' Pick, and translated into numerous languages. Her first novel, an Iceland-set mystery called Death on the Island (Death of a Diplomat in Europe), is now available worldwide. From 2016 to 2024, Eliza served in the unofficial role of First Lady while her husband was President of Iceland, during which time she served as patron of numerous organizations and was named a United Nations Special Ambassador for Tourism and the Sustainable Development Goals. Passionate about inclusion, belonging, and equality, she wielded her influence through poignant op-eds, a compelling TEDx talk, and dozens of keynote addresses to audiences of hundreds around the world, including presidents and royalty. Eliza has degrees from the University of Toronto (Trinity College) and Oxford University (St. Antony's College). She lives in the outskirts of Reykjavík with her husband and four children.
Michael Monks joins the show to talk about how L.A. council backs $30 min wage for tourism workers. Cartel Money Laundering.
The 6th-annual Vision Northwest North Carolina economic development summit is just around the corner and will feature a visit and remarks from North Carolina Lieutenant Governor Rachel Hunt. On this week's Mind Your Business, we set the context for the discussion and preview some of the presentations and panels.Much has been discussed about tourism trends in the High County over recent days. We'll visit with Tara Brossa, General Manager of the Hampton Inn & Suites and Courtyard by Marriott of Boone and get her take on tourism traffic and what is driving visitors to the High Country. We'll also get some perspective on how visitors impact jobs and wages for local hospitality workers.Mind Your Business is written and produced weekly by the Boone Area Chamber of Commerce. This podcast is made possible thanks to the sponsorship support of Appalachian Commercial Real Estate.Catch the show each Thursday morning at 9AM on WATA (1450AM & 96.5FM) in Boone.Support the show
On today's episode, I chat with Dana Renee McKenney, the President of Visit Tulsa. We discuss Renee's career journey through various roles at Southwest Airlines, Disney, and her leadership in Tulsa. Renee shares insights on building an authentic brand, the significance of mentorship, and the challenges and rewards of taking bold career steps. She reflects on her learnings from high school initiatives, like starting a drill team, to her current project of transforming Tulsa through community and cultural initiatives. Key takeaways include the importance of fun in leadership, building a supportive community, and the drive to leave a lasting legacy. Episode Minutes: Minute 2: Facing Challenges and Embracing Vulnerability Minute 10: Building a Vision for Tulsa Minute 18: Creating a Positive Team Culture Minute 25: Legacy and Future Aspirations To find out more about my work, please visit Dana Williams Consulting. LinkedIn Instagram Email: hello@danawilliamsco.com The Strengths Journal™ is the only Gallup-certified, purpose-driven daily planner that helps you actively use your strengths to plan your days. Get Your copy here
Martin in Letterkenny is shocked the town's Tourist Office isn't open until June and Christine is disppointed she can't visit Skellig Michael this weekend. Paul and Liam are worried a clampdown on sandwich board and bollard signs could hit their business. More listeners give their stories of suffering hair loss while receiving cancer treatment.
Minister of Culture Owen Daryl joins to welcome the show to Bermuda // They Said It: Paul Pierce weighs in on post Tatum Celtics // The Diddy trial is underway //
In today's episode, we explore how Airbnb is reinventing itself with the launch of Airbnb Services—offering everything from massages to Michelin-star chefs—and a fully rebuilt app designed to be your all-in-one travel companion. Then we head to India, where live events like Coldplay's concert are turning cities into booming tourism hubs. From skyrocketing hotel rates to massive economic surges, discover how experiences are becoming the new frontier of travel. Plus, get the latest on hotel growth in Asia-Pacific, new airline routes, and where the smart money is going in hospitality.Are you new and want to start your own hospitality business?Join our Facebook groupFollow Boostly and join the discussion:YouTube LinkedInFacebookWant to know more about us? Visit our websiteStay informed and ahead of the curve with the latest insights and analysis.
Episode Summary: In this Develop This! episode, Joi Cuartero Austin is joined by Erik Reader, Director of Illinois Main Street, to reflect on the 2025 Main Street Now Conference in Philadelphia—and explore how communities can spark connection and belonging with visitors. From bike rides through vibrant neighborhoods to high-energy welcomes from Philadelphia Mayor Cherelle Parker and Pennsylvania Governor Josh Shapiro, this year's conference was more than just workshops—it was a fully immersive experience. Joi and Erik dive into how the conference format continues to evolve to inspire, connect, and equip economic development leaders. But beyond the conference buzz, the conversation turns to a bigger idea: What does it take for someone to fall in love with a place? Borrowing a tourism favorite—"the first date" analogy—the duo explores how a community's vibe, downtown experience, and sense of hospitality can move someone from visitor to investor, new resident, or lifelong champion. Key Topics Covered: Highlights from Main Street Now 2025 in Philly Why Philadelphia felt like a “meet-cute” for many attendees How tourism can be the first step toward economic investment and relocation What makes downtowns powerful catalysts for community connection Practical strategies to make visitors feel welcomed and want to come back The role of hospitality, local partnerships, and intentional follow-up Building long-term relationships: from first impression to belonging "Those who visit first are more likely to return, invest, or even call your community home—so roll out the red carpet." https://us02web.zoom.us/webinar/register/WN_SJIh_j5kRgqpj7DUfwZMjw
Did you know the National Alliance on Mental Illness (NAMI) was founded right here in Wisconsin? Today, we're joined by Nancy Abraham, one of the three founders of NAMI, and Mary Kay Battaglia, Executive Director of NAMI Wisconsin. In honor of May being Mental Health Awareness Month, we're spreading awareness about the important, and often overlooked, topic of mental health and mental illness.If you or someone you love is struggling, please seek help using one of the resources listed below.National Organizations:National Alliance on Mental Illness (NAMI): A leading grassroots mental health organization offering support, education, and advocacy. NAMI provides resources such as the NAMI HelpLine, where individuals can connect with trained specialists for assistance. nami.orgSubstance Abuse and Mental Health Services Administration (SAMHSA): SAMHSA offers a wide range of resources, including a confidential National Helpline that provides treatment referrals and information on mental health and substance use disorders. samhsa.govMentalHealth.gov: This government site provides accessible information on mental health conditions, treatment options, and ways to get help and support. mentalhealth.govNational Institute of Mental Health (NIMH): NIMH is the leading federal agency for mental health research and offers evidence-based resources for individuals, families, and professionals. nimh.nih.govOnline Platforms & Support LinesCrisis Text Line: Free, 24/7, confidential support via text. Text HOME to 741741 to connect with a crisis counselor.The Trevor Project: Provides life-saving crisis intervention and suicide prevention services specifically for LGBTQ+ youth. thetrevorproject.org988 Suicide & Crisis Lifeline: Call or text 988 for free, 24/7, confidential support for people in emotional distress or experiencing a mental health crisis.Mindful.org: A platform offering tools, articles, and practices centered on mindfulness and meditation for mental well-being. mindful.orgHeadspace: A subscription-based app that provides guided meditations, mindfulness exercises, and stress-reduction tools. headspace.comPsychology Today Therapist Directory: An easy-to-use directory that helps individuals find licensed mental health professionals in their area. https://www.psychologytoday.com/us/therapistsMental Health First Aid (MHFA): A training program that teaches participants how to identify, understand, and respond to signs of mental health and substance use challenges. mentalhealthfirstaid.orgEmployee Assistance Programs (EAPs): Many employers offer EAPs that provide confidential mental health counseling, support, and referrals to employees. https://bit.ly/4dqGIhPThe Cabin is also presented to you by:GHT; https://bit.ly/3YigPJyHo-Chunk; https://ho-chunknation.com/Pinno Buildings; https://pinnobuildings.com/
Charlie takes an hour of questions live from CK Exclusives subscribers, including: -How can you predict what candidates will be reliable conservatives if elected, instead of being letdowns? -What should a family visiting D.C. be sure to check out? -Should America be at all involved in the new war between India and Pakistan? Become an Exclusives subscriber and ask Charlie a question on-air by going to members.charliekirk.com. Get new merch at charliekirkstore.com!Support the show: http://www.charliekirk.com/supportSee omnystudio.com/listener for privacy information.
A podcast for campers, glampers and everyone in between! Pack your cutest flannel and prepare to wander into the rustic summer retreat of your dream! Welcome to Camp Wandawega!This incredible retreat located just north of the border in Wisconsin has it all- a private lakefront, hiking trails, and the most Instagramable accommodations even Martha Stewart couldn't have designed herself. With roots in Prohibition and the Catholic Church, its location has many a tale to tell (if only walls could talk are we right)?!Luckily, we met Tereasa Surratt, Co-Owner of Camp with her husband David, and she does an amazing job telling just a pinch of the camps's storied past! From cozy cabins to traditional tents, there is an accommodation for every vibe. Learn about them and the many outdoor activities you and your guest can indulge in during your vacation.Learn from Tereasa why it's so important to unplug and unwind, especially for the many creatives who come to the resort each year!Tereasa also shares some updates on her newest project the “Bureau of Tourism” in West Town and we find out about their bourbon with CH Distillery, a past guest on the show!We end with rapid campfire, discovering Tereasa's favorite camp scent and how she likes her s'mores! BOOK & INFO: https://wandawega.com/SOCIAL: https://www.instagram.com/campwandawega/?hl=en
Grab a beer and join us for another installment of Necro Overtime! This week we'll discuss the recent opening of tourism to Jonestown, and a new victim identified in the Herb Baumeister case. https://www.necronomipod.com https://www.patreon.com/necronomipod Learn more about your ad choices. Visit megaphone.fm/adchoices
Tourism season is about to be in full swing, and we are curious why these popular Chicago attractions got poor reviews. Host Jacoby Cochran plays with Dario Durham and Sara Faddah from 77 Flavors of Chicago to see who can guess the Chicago spot based on its one-star ratings. Want some more City Cast Chicago news? Then make sure to sign up for our Hey Chicago newsletter. Follow us @citycastchicago You can also text us or leave a voicemail at: 773 780-0246 Learn more about the sponsors of this May 8 episode: Aura Frames - Get $35-off plus free shipping on the Carver Mat frame with Promo Code CITYCAST The North Shore Center For the Performing Arts Become a member of City Cast Chicago. Interested in advertising with City Cast? Find more info HERE
American Wombs for Sale: The Rise of Chinese Birth Tourism Is American citizenship quietly becoming a commodity—and who's cashing in? From luxury maternity homes to international surrogacy contracts, Dr. Phil explores the growing industries helping foreign nationals—especially from China—secure U.S. citizenship for their children. Criminal defense attorney John McNicholas shares the details of a high-profile federal case involving a birth tourism ring that made millions. Parham Zar, director of a leading surrogacy agency, explains why families are choosing American surrogates and what separates surrogacy from birth tourism. But policy analyst for the Heritage Foundation, Emma Waters warns the trend could carry hidden national security risks. With President Donald Trump renewing calls to end birthright citizenship through executive order, Dr. Phil unpacks the legal loopholes, ethical dilemmas, and rising debate over what it really means to be born an American. Thank you to our sponsors: Jase Medical: Get emergency antibiotics at https://Jase.com/ & use code PHIL for a discount Preserve Gold: Visit: https://drphilgold.com/ Get a FREE precious metals guide that contains essential information on how to help protect your accounts. Text “DRPHIL” to 50505 to claim this exclusive offer from Preserve Gold today. FYSI: Visit https://FYSI.com/DRPHIL/ or call 800-877-4000