ServiceNow Architects Corner

As customers continue to leverage more and more of their ServiceNow instance, performance becomes critical. Herman Knief who is the Director for Performance Management talks about how to manage performance of instances in this podcast. He talks about what issues generally customers can encounter in the front-end Java application or in the back-end MySQL database where queries perform poorly. He also discusses issues where customers see they don’t have any worker nodes. He discusses how to identify the root cause of it and how to solve them.

Enterprise Architects have a challenging job since they have to understand various technologies and platforms/tools that are being used across the enterprise. They also need tools to manage the roadmap of the platforms and the application residing on them. Enterprise Architects at ServiceNow have the same need. In this podcast, Rajeev Sethi who is an Enterprise Architect at ServiceNow talks about how he does his work at ServiceNow using the ServiceNow platform. This gives an insight of the platform capabilities and how other customers can also leverage this platform for doing their Enterprise Architecture work.

How do you select the right platform for the enterprise? Follow Shiva Ramachandran, Director Product Management, ServiceNow and other leaders, through this series of podcasts where details about the product and platform are detailed to help Enterprise Architects. Subscribe to this podast to know when the next podcast is posted. In this podcast Shiva Ramachandran discusses with Robert Duffner as an Enterprise Architect what are the critical aspects to consider when selecting a platform for building enterprise level applications.