Podcasts about ServiceNow

Today's guest is Daniel Stanovich, Regional General Manager, Americas Insurance, Life Business Process Services at DXC Technology. Founded in 2017, DXC is a leading global provider of information technology services. DXC's engineering, consulting and technology experts help clients simplify, optimize and modernize their systems and processes, manage their most critical workloads, integrate AI-powered intelligence into their operations, and put security and trust at the forefront.Daniel is a highly experienced, dynamic Outsourcing and Consulting executive business leader. He has a strong reputation for producing best in class results with Fortune 500 organizations by maximizing their investments and solving critical business challenges. He leveraged all aspects of DXC to develop a strategic account plan that brings value to clients through the innovation and ideology behind their technology stack, combined with an optimized delivery plan. In the episode, Daniel discusses:0:00 His career journey from tech-enabled HR outsourcing to insurance2:11 How DXC blends legacy tech, proprietary insurance software and BPS3:29 Why DXC chose ServiceNow to simplify, automate and transform insurance6:16 Assure BPM streamlines insurance ops, gains traction as SaaS and BPS9:06 Modernising insurance ops and embracing AI-driven transformation12:06 Growing the team in-house to meet demand and enhance AI capabilities14:30 Providing value to accelerate industry transformation as the rollout begins17:22 Leading global insurance tech by driving AI-powered industry transformationTo find out more about all the great work happening at DXC Technology, check out the website www.dxc.com

In this powerful episode of The ASHHRA Podcast, Luke Carignan sits down with Kelly Martin, Vice President and CHRO at Texas Health Resources, to explore what it truly takes to lead large-scale HR transformation in one of the nation's largest health systems.With over 23 years at Texas Health Resources, Kelly has grown from an entry-level employee relations role to the organization's top HR leadership position. Now, she's spearheading a bold “HR Evolution”—centralizing transactional functions into a service center, building a competency-based career pathing system, and positioning HR as a true strategic partner to operations.Kelly pulls back the curtain on:First-Year Retention Challenges – Why retention rates for new hires, especially nurses, remain a critical concern across healthcare, and how Texas Health is tackling it head-on.Recalibration Over Layoffs – How she managed to restructure over 180 HR roles without mass job loss, creating new opportunities and clear development pathways for her team.Balancing Technology and People – Implementing systems like ServiceNow while ensuring the human side of HR remains central to workforce engagement and culture.Partnering with Operational Leaders – Aligning HR goals with business outcomes to improve culture, engagement, and retention.Leading with Empathy and Accountability – Delivering tough messages with compassion and transparency while keeping focus on the future vision.From building trust with leaders to forecasting workforce needs, Kelly shares the practical strategies and leadership mindset required to thrive in the evolving healthcare landscape. She also offers candid reflections on resilience, adaptability, and “playing offense” in HR rather than staying reactive.Whether you're a healthcare HR leader, executive decision-maker, or operations partner, this episode delivers actionable insights on workforce strategy, change management, and the critical role HR plays in organizational success.

In this episode from Cisco Live, Maribel Lopez sits down with two Cisco executives, Vijoy Pandey, SVP of Outshift at Cisco and Nathan Jokel, SVP of Corporate Strategy and Alliances at Cisco, to discuss how AI is fundamentally changing enterprise infrastructure over the next year. The conversation explores the evolution from deterministic to probabilistic computing, the emergence of agentic workflows, and practical advice for business leaders navigating the AI transformation.Host: Maribel LopezGuests:Vijoy Pandey, SVP of Outshift at CiscoNathan Jokel, SVP of Corporate Strategy and Alliances at CiscoRecorded at: Cisco LiveEpisode OverviewIn this episode from Cisco Live, Maribel Lopez sits down with two Cisco executives to discuss how AI is fundamentally changing enterprise infrastructure over the next year. The conversation explores the evolution from deterministic to probabilistic computing, the emergence of agentic workflows, and practical advice for business leaders navigating the AI transformation.Key Topics DiscussedThe Three Waves of AI Infrastructure EvolutionWave 1: AI training in public cloud (mostly behind us)Wave 2: AI inference moving to enterprise data centers for control, security, and economic reasonsWave 3: AI moving to the edge with physical and embodied AI requiring new infrastructure for robots and devicesFrom Deterministic to Probabilistic ComputingVijoy explains the fundamental shift happening in computing:Traditional computing: deterministic, machine-speed but limitedHuman intelligence: agentic but slowNew paradigm: AI agents with human-like behavior operating at machine speed and scaleThe Internet of AgentsA collaboration platform where AI agents from different vendors can:Get discovered and authenticatedCompose workflows togetherExecute tasks collaborativelyBe evaluated for performanceReal-world example: Building a sales funnel portal using agentic interfaces from Salesforce, ServiceNow, Microsoft, and Cisco security - all working together without manual UI clicking.AI and Energy ChallengesThe Problem: By 2028, projected 63 gigawatt shortfall for new data center capacitySolutions:Invest in diverse energy sources (nuclear, renewables, battery storage)Build data centers near power sources (e.g., Cisco's Middle East partnerships)Develop more energy-efficient infrastructureFocus on smaller, specialized models instead of racing for maximum parametersCisco's Specialized AI ModelsFoundation SAC 8B: 8 billion parameter model specialized for security policyDeep Network Model: Expert model trained on network configurationsOutshift: Cisco's Innovation EngineCisco's internal incubator tackling problems adjacent to core business in:Space: Areas adjacent to networking, security, observability, collaborationTime/Risk: Higher-risk ventures that can't enter at Cisco scale initiallyCurrent Big Hairy Audacious Goals (BHAGs):Internet of AgentsQuantum Internet - building quantum networks for distributed quantum computing

Today's guest is Matthew Farahmand, Co-Founder at Inspira Systems. Founded in 2025,Founded in 2025, Inspira Systems helps businesses evolve by building intelligent, scalable solutions on ServiceNow. From streamlining customer service to optimizing retail operations, they design and deliver workflows that drive efficiency, automation and results. With a customer-first approach, Inspira Systems partners with your team to create and continuously improve tailored ServiceNow solutions that solve real business challenges.Matt brings over 20 years of IT and digital transformation experience, with expertise in application development, systems architecture, enterprise service management and customer experience transformation. He has led initiatives across Customer Service Management (CSM), Strategic Portfolio Management (SPM), Public Sector Digital Services (PSDS) and Retail Service and Operations Management (RSOM). Matt has a proven track record of building scalable solutions that reduce friction, accelerate outcomes and empower people.In the episode, Matthew discusses:How Inspira helps retailers optimise operations with RSOMWhy Retail needs unified platforms, not siloed task toolsHow RSOM cuts downtime, saves margins and boosts retail efficiencyStreamlining retail tasks and reporting with an Omni-channel RSOMHow delaying unified retail solutions drains profit and moraleRSOM enables fast, consistent recall responses across retail

Ever felt the post go live blues?  Ever noticed momentum waning after a deployment?  In this episode we explore ways to improve YOUR growth and success while keeping ServiceNow an engine of innovation in your enterprise.MENTIONED IN THIS EPISODE:The Power of User Councils for your ServiceNow PlatformABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

In this episode of the Earley AI Podcast, host Seth Earley welcomes Charlie Betz, Principal Analyst at Forrester Research. With an extensive background in digital operating models, enterprise architecture, and the future of work, Charlie brings a systems thinking approach to how digital initiatives are planned, governed, and scaled. As a leading expert covering a $250 billion segment of the global IT market—including vendors like ServiceNow, Atlassian, and Dynatrace—Charlie provides invaluable perspective for technology and business leaders facing the complexities of AI enablement and digital operations in large organizations.Together, Seth and Charlie dive deep past buzzwords to uncover practical, actionable insights about harnessing AI, operationalizing feedback loops, and navigating legacy technical debt. Charlie shares his real-world experiences wrangling with generative AI tools—including building systems with Anthropic's Claude as a "junior developer"—and distills lessons for executives on aligning business needs with technological advancements.Key Takeaways:How AI, particularly generative models like Claude, has moved from simple code autocompletion to accelerating the development of full-fledged applications—and the challenges and opportunities this creates for non-developers and professionals alike.The architecture of the $250 billion IT control plane market, including IT Service Management (ITSM), AIOps, and the massive influence these domains have on enterprise performance and boardroom-level decision-making.Why the ultimate business value of AI lies in accelerating feedback loops and continuous learning, not just automation or chatbot deployments.Lessons from continuous improvement (lean, Deming cycles, etc.) and why previous attempts struggled at scale—plus how modern AI may finally make the learning organization a reality.The importance of architectural governance, data stewardship, and feedback loop closure in successful AI integration—plus concrete calls to action for executives and enterprise architects.A nuanced discussion of legacy systems and technical debt: why simply layering new technology on top of old can lead to "technical bankruptcy," and practical strategies for managing (and paying down) technical debt before it becomes existential.Cutting through the hype around AI agents and swarms: separating realistic enterprise use cases from risk-laden hype, and the current limitations and essential guardrails needed for safe, effective agentic operations.Insightful Quote from the Episode:"If you held my feet to the fire and you told me, 'Charlie, there's only one point,' I would say look for the feedback loop... What AI is enabling is essentially a faster feedback loop than we've ever had before in industry. And this is where the old becomes new."– Charlie BetzTune in for an unvarnished, deeply practical conversation on making AI real in complex enterprise environments—packed with tangible guidance no matter where you are on your digital transformation journey.Links:LinkedIn: https://www.linkedin.com/in/charlestbetz/Website: https://www.forrester.comThanks to our sponsors: VKTR Earley Information Science AI Powered Enterprise Book

A unified AI vision serves as the North Star for enterprise-wide AI adoption, ensuring all departments work toward common strategic objectives. Without this alignment, organizations risk fragmented investments, duplicated efforts, and missed opportunities for transformation. A cohesive vision enables CIOs to prioritize initiatives that deliver measurable business value, while fostering cross-functional collaboration between IT, business units, and leadership. It also facilitates better resource allocation, accelerates time-to-value, and builds organizational consensus around AI's role in driving competitive advantage and operational excellence. In this PodChats for FutureCIO, C K Tan, APJ Innovation Officer at ServiceNow, shares his perspective on the critical need for a unified AI vision.1.       What does a "unified AI vision" mean in practice, and why is it critical for CIOs to champion this now? [why AI maturity dipped? – get copy of report]2.       How can organisations in Asia align AI investments with core business strategy and measurable KPIs to demonstrate clear ROI?3.       What proven metrics and maturity models can leaders use to track progress toward enterprise-wide AI adoption and competitive advantage?4.       How should the CIO and CFO jointly measure, report, and justify the business value of AI investments to stakeholders?5.       How can CIOs foster cross-functional collaboration to break down silos and prevent AI solution sprawl?6.       What governance frameworks are currently in place to manage AI risks, ensure accountability, and maintain regulatory compliance? What gaps remain, especially in the APJ region?7.       AI adoption brings cultural and operational disruption. What change management strategies should organisations deploy to build workforce trust and accelerate adoption?8.       AI risks exacerbating technical debt if not integrated thoughtfully. Based on early 2025 lessons, how can CIOs embed AI into legacy workflows without creating long-term liabilities?9.       How should CIOs articulate the long-term AI tech debt strategy—and its financial implications—to the CFO and Board?10.   Into 2026, what is your advice for CIOs and other technology leaders as they build and sustain a unified AI vision across their organisations?

This season features conversations with key decision-makers who have shaped the evolution of today's leading technology platforms and ecosystems. We talk to C-suite executives, board members, investors, and others who must be bought into the platform journey.In this episode, Avanish and Greg discuss:Greg's journey at the intersection of technology and professional services, including his role building EY's global partnerships practice into a substantial business driverWhy most companies remain confused about partnerships, platforms, and ecosystems, and how successful companies are "built from the ground up" to orchestrate ecosystemsMicrosoft's transformation under Satya Nadella as the gold standard for ecosystem strategy - shifting from competing against everyone to becoming a platform that orchestrates the capital of hundreds of thousands of companiesWhy the future belongs to companies that shift from linear value chains to orchestrated ecosystems where they either orbit around or become the center of mass for other participantsThe urgency for C-suites to think beyond operational AI improvements and envision what their industry will look like in five yearsHost: Avanish SahaiAvanish Sahai is a Tidemark Fellow and served as a Board Member of Hubspot from 2018 to 2023; he currently serves on the boards of Birdie.ai, Flywl.com and Meta.com.br as well as a few non-profits end educational boards. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About GregGreg is the Founder of Sarafin Advisory which he launched in 2024 to provide companies with actionable advice and insights to help them grow Enterprise Value in an era of immense change and opportunity. Previously, Greg spent over 9 years at EY where he was most recently the Global Vice Chair - Alliances and Ecosystems. Prior to joining EY in 2015, he spent seven years as an executive at IMB, running one of the top five accounts at the firm and then managing the professional services P&L for Banking and Financial Markets in North America. He also held significant leadership positions in financial service technology and digital disruption across industries. In addition, he helped found a health payments dot-com and, prior to that, ran his own software development company.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guest, Greg SarafinFollow our host, Avanish Sahai

Con una inversión estratégica conjunta por parte de Salesforce y ServiceNow, Genesys potenciará su plataforma Genesys Cloud y acelerará el desarrollo de soluciones de experiencia del cliente impulsadas por inteligencia artificial.

In this episode, get introduced to ServiceNow's latest offering, Horizon, the source of truth for experience design at ServiceNow, empowering creators to design better enterprise experiences. Joining the conversation are Brian Zaik and AJ Siegel from ServiceNow, who share their insights and experiences with this innovative design system. They discuss Horizon's role as a central resource for designing experiences on the ServiceNow AI platform, making it easier for both seasoned designers and those new to the field. Brian elaborates on the significance of Horizon as a single destination for all things related to UX design within the ServiceNow ecosystem. He explains how Horizon simplifies the process of creating workflows and applications by offering detailed documentation and interactive examples. AJ adds to the discussion by emphasizing the platform's capacity to enhance user experience and productivity, reflecting on his decade-long journey at ServiceNow and the evolution in UX priorities. The episode also covers how Horizon integrates AI capabilities into design strategies, providing a resource that remains updated with the latest trends and best practices. Brian and AJ discuss the expected future developments and additional resources that will be added to Horizon, ensuring it stays at the cutting edge of design and technology. Whether you're a developer, designer, or ServiceNow partner, this episode offers valuable insights into leveraging Horizon to create impactful and user-friendly solutions. Find out more about Horizon - https://horizon.servicenow.com/Watch on YouTube Guests:Brian Zaik - Principal Inbound Product Manager, Design SystemAJ Siegel - Director, Design Enablement StrategyHost: Bobby Brill 00:00 Introduction and Guest Introductions01:37 What is Horizon?04:07 The Importance of UX in ServiceNow06:02 Design Systems and Their Impact12:37 AI Integration in Horizon22:29 Future Developments and Roadmap26:58 Wrap up See omnystudio.com/listener for privacy information.

In this episode, get introduced to ServiceNow's latest offering, Horizon, the source of truth for experience design at ServiceNow, empowering creators to design better enterprise experiences. Joining the conversation are Brian Zaik and AJ Siegel from ServiceNow, who share their insights and experiences with this innovative design system. They discuss Horizon's role as a central resource for designing experiences on the ServiceNow AI platform, making it easier for both seasoned designers and those new to the field. Brian elaborates on the significance of Horizon as a single destination for all things related to UX design within the ServiceNow ecosystem. He explains how Horizon simplifies the process of creating workflows and applications by offering detailed documentation and interactive examples. AJ adds to the discussion by emphasizing the platform's capacity to enhance user experience and productivity, reflecting on his decade-long journey at ServiceNow and the evolution in UX priorities. The episode also covers how Horizon integrates AI capabilities into design strategies, providing a resource that remains updated with the latest trends and best practices. Brian and AJ discuss the expected future developments and additional resources that will be added to Horizon, ensuring it stays at the cutting edge of design and technology. Whether you're a developer, designer, or ServiceNow partner, this episode offers valuable insights into leveraging Horizon to create impactful and user-friendly solutions. Find out more about Horizon - https://horizon.servicenow.com/Watch on YouTube Guests:Brian Zaik - Principal Inbound Product Manager, Design SystemAJ Siegel - Director, Design Enablement StrategyHost: Bobby Brill 00:00 Introduction and Guest Introductions01:37 What is Horizon?04:07 The Importance of UX in ServiceNow06:02 Design Systems and Their Impact12:37 AI Integration in Horizon22:29 Future Developments and Roadmap26:58 Wrap up See omnystudio.com/listener for privacy information.

Send us a textThe enterprise software and AI landscape continues to evolve with a wave of targeted innovations and strategic alliances. Rimini Street and T-Systems North America have joined forces to offer cost-effective enterprise software support and hosting, while ServiceNow is introducing AI agents tailored for the telecom sector to enhance productivity across service lifecycles. AI continues to take center stage—Creatio's latest 8.2.2 release brings key platform enhancements, Pipedrive now simplifies sales reporting with AI-generated insights, and Resulticks debuts Genie, an AI agent designed to slash marketing workloads by 40%. Meanwhile, GoTo is catering to automotive dealerships with a new communication platform, Persado is transforming financial services marketing through dynamic AI-driven emails, and Simpplr is boosting enterprise integration flexibility with custom app extensibility. From smarter ERP deployments like iFabric Corp's adoption of BlueCherry®, to customer service innovation with Talkdesk's After Hours initiative, the momentum toward industry-specific, AI-augmented, and integration-ready solutions shows no signs of slowing down.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Jayney Howson is the Senior Vice President and Head of Global Learning & Development at ServiceNow, where she leads ServiceNow University, an innovative, AI-powered learning platform designed to unlock skill development at scale. In this episode Jayney joins Al Dea to discuss how learning is evolving in the age of AI, why human transformation is essential to business transformation, and how ServiceNow is reimagining learning across its entire ecosystem of employees, customers, and partners.LinksJayney Howson: https://www.linkedin.com/in/jayney-howson-05677a23/Al Dea: https://www.al-dea.com/ ServiceNow University: https://learning.servicenow.com/now/lxp/home

In today's Cloud Wars Minute, I break down reports of a potential $1.2 billion cloud deal between Google Cloud and ServiceNow, and what it means for the ever-intensifying battle among the cloud giants.Highlights00:04 — Google Cloud has just secured a massive cloud deal with ServiceNow worth an estimated $1.2 billion over five years. In its latest filing, ServiceNow states that it's entered into various non-cancellable agreements with cloud service providers, under which it is committed to spend an aggregate of approximately $4.8 billion through 2030 on cloud services.00:29 — However, neither Google Cloud nor ServiceNow would comment on the alleged $1.2 billion deal.00:55 —This deal, although many details are yet to emerge, serves as a great reminder of how crucial cloud infrastructure is to leading tech companies — both those providing cloud services and those that utilize them. Now, while AI has dominated the headlines in recent months — perhaps we're looking at years even — the demand for cloud infrastructure remains consistent. Visit Cloud Wars for more.

Understanding Agentic AI with Rita Castillo In this episode of the podcast, we dive into the fascinating world of Agentic AI with Rita Castillo, VP, Design – AI Platform Experiences. Rita illuminates how AI is becoming seamlessly woven into our daily routines, elevating automation and tackling intricate challenges. Rita deconstructs the shift from deterministic workflows to agentic systems, which can independently manage tasks while upholding ethical and security standards. We uncover the capabilities of Now Assist, the orchestrator, and specialized AI agents that unite to deliver tailored, effective, and reliable solutions. Rita also delves into the future potential of AI to unleash human creativity and propel business metamorphosis. Check out this episode for a profound dialogue on the transformative influence of AI in our professional and personal spheres. Guest - Rita Castillo, VP, Design – AI Platform Experiences Host - Bobby Brill 00:00 Introduction and Guest Welcome 03:15 Introduction to Agentic AI 05:11 Examples and Applications of Agentic AI 08:12 Autonomy in AI Systems 11:12 Deterministic Workflows and AI Learning 13:16 AI Agents and Orchestrators 17:56 Future of Agentic AI and Ethical Considerations 23:56 Large Scale Applications and Business Transformation 26:37 Conclusion and Final Thoughts ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community For general information about ServiceNow, visit: http://www.servicenow.comSee omnystudio.com/listener for privacy information.

Understanding Agentic AI with Rita Castillo In this episode of the podcast, we dive into the fascinating world of Agentic AI with Rita Castillo, VP, Design – AI Platform Experiences. Rita illuminates how AI is becoming seamlessly woven into our daily routines, elevating automation and tackling intricate challenges. Rita deconstructs the shift from deterministic workflows to agentic systems, which can independently manage tasks while upholding ethical and security standards. We uncover the capabilities of Now Assist, the orchestrator, and specialized AI agents that unite to deliver tailored, effective, and reliable solutions. Rita also delves into the future potential of AI to unleash human creativity and propel business metamorphosis. Check out this episode for a profound dialogue on the transformative influence of AI in our professional and personal spheres. Guest - Rita Castillo, VP, Design – AI Platform Experiences Host - Bobby Brill 00:00 Introduction and Guest Welcome 03:15 Introduction to Agentic AI 05:11 Examples and Applications of Agentic AI 08:12 Autonomy in AI Systems 11:12 Deterministic Workflows and AI Learning 13:16 AI Agents and Orchestrators 17:56 Future of Agentic AI and Ethical Considerations 23:56 Large Scale Applications and Business Transformation 26:37 Conclusion and Final Thoughts ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community For general information about ServiceNow, visit: http://www.servicenow.comSee omnystudio.com/listener for privacy information.

Andrew Casey remembers a moment when colleagues truly looked to him for leadership. At ServiceNow, a then‑$400 million company with little go‑to‑market infrastructure, the team faced a long list of missing elements: no functioning comp plan, no partner ecosystem, and no clear strategy for scaling sales. “Whenever people said they didn't know how,” Casey recalls, “I started raising my hand and said, I don't know either, but I know what we're going to go do… and then we're going to adjust as we go.” That willingness to lead through uncertainty became a turning point in his career.ServiceNow would grow from $400 million to $4.5 billion during his tenure, and colleagues still use the pricing and deal frameworks he created, he tells us. The experience cemented his approach: chase experiences, not titles, and transform finance into a partner that drives business outcomes.That mindset carried into his first CFO role at WalkMe in 2020, where, just two weeks in, COVID forced an immediate office shutdown. “We didn't even have a work‑from‑home policy,” he tells us. The sudden disruption forced him to navigate crisis management, team alignment, and IPO preparation simultaneously.His journey through Sun Microsystems, Symantec, Oracle, HP, ServiceNow, and Lacework sharpened his ability to guide transformation and scale. Today, as CFO of Amplitude, Casey draws on those lessons to help a smaller public company grow with discipline. Each chapter—from orchestrating 37 acquisitions at Oracle to steering turnarounds—reflects a career built on stepping into complexity, listening first, and leading change with confidence.

In this episode of the CPQ Podcast, we dive deep into one of the most talked-about moves in the CPQ space—ServiceNow's acquisition of Logik.ai for a reported $500 million. I'm joined by Anandan “AJ” Jayaraman, VP of the Lead to Cash portfolio at ServiceNow, and Christopher Shutts, Co-Founder and CEO of Logik.ai, for an exclusive, behind-the-scenes conversation. Together, we explore what this acquisition means for the future of CPQ (Configure, Price, Quote), CRM, and Revenue Operations. Discover why Logik.ai's composable, headless architecture, world-class configuration engine, and Amazon-like user experience caught ServiceNow's attention. Learn how the combined power of AI-driven quoting, Salesforce and Shopify integrations, and a unified ServiceNow platform is setting a new standard for modern CPQ. Chris shares how the acquisition talks began around Christmas 2024 and what it was like working with ServiceNow's leadership—including inspiration from CEO Bill McDermott's Winner's Dream. AJ reflects on his global journey across India, Israel, and the U.S., and explains how CPQ is at the heart of modern enterprise selling. Whether you're in sales ops, revenue management, CRM architecture, or enterprise technology, this episode delivers key insights on: Why CPQ is core to digital selling How AI is transforming CPQ for sales reps and admins alike What this means for Salesforce, Shopify, and standalone customers Subscribe now and stay ahead of the curve in the ever-evolving CPQ and Revenue Tech landscape.

On Episode 171 of The Investor Professor Podcast, Cameron joins to break down the latest market action, including a jobs report that rattled investors, mid-earnings season highlights, and updates from the "Magnificent Seven" stocks. We discuss key sector performance trends, Fed policy, tariffs, and why volatility has dominated the summer. Plus, we cover strategies to navigate August and September—historically the weakest months for markets—while highlighting opportunities in tech, industrials, and select IPOs.We also dive into earnings from Microsoft, Meta, Palantir, and ServiceNow, discuss the $10B Palantir Army contract, and analyze Figma's explosive IPO. From rate cuts to tariffs, AI buildouts, and sector rotations, this episode is packed with timely insights for investors navigating choppy waters. As always, we emphasize staying focused, understanding market cycles, and finding value in times of uncertainty.*This podcast contains general information that may not be suitable for everyone. The information contained herein should not be construed as personalized investment advice. There is no guarantee that the views and opinions expressed in this podcast will come to pass. Investing in the stock market involves gains and losses and may not be suitable for all investors. Information presented herein is subject to change without notice and should not be considered as a solicitation to buy or sell any security. Rydar Equities, Inc. does not offer legal or tax advice. Please consult the appropriate professional regarding your individual circumstance.  Past performance is no guarantee of future results.

US equity futures are softer. Asia ended broadly lower, and Europe opened weaker. The market focus is on trade as the White House released tariff rates ahead of the August 1st deadline, with baseline reciprocal tariffs set at 10% and higher levels applied to countries without agreements. Trump granted Mexico a 90-day extension tied to border policy, raised Canada's fentanyl tariffs to 35%, and confirmed letters are being sent to pharma companies demanding pricing changes within 60 days. Attention also remains on the Fed following Powell's hawkish tone, with markets looking ahead to Friday's payrolls as the next key input for rate policy.Companies Mentioned: Salesforce, ServiceNow, Intel, Ericsson, Starbucks

On this week's show:

Bret Taylor's legendary career includes being CTO of Meta, co-CEO of Salesforce, chairman of the board at OpenAI (yes, during that drama), co-creating both Google Maps and the Like button, and founding three companies. Today he's the founder and CEO of Sierra, an AI agent company transforming customer service. He's one of the few people I've met who's been wildly successful at every level—from engineer to C-suite executive to founder—and across almost every discipline, including PM, engineer, CTO, COO, CPO, CEO, and board member.In this conversation, you'll learn:1. The brutal product review that nearly ended his Google career—and how that failure led to creating Google Maps2. The question Sheryl Sandberg taught him to ask every morning (“What's the most impactful thing I can do today?”) that transformed how he approached every role3. The three AI market segments that matter4. Why AI agents will replace SaaS products5. His framework for knowing whose advice to actually listen to—and how that came in handy during the OpenAI board drama6. The counterintuitive go-to-market strategy most AI startups get wrong7. Sierra's outcome-based pricing model that's transforming how enterprise software is sold (and why every SaaS company should adopt it)8. What he's teaching his kids about AI that every parent should know—Brought to you by:CodeRabbit—Cut code review time and bugs in half. Instantly: https://coderabbit.link/lennyBasecamp—The famously straightforward project management system from 37signals: https://www.basecamp.com/lennyVanta—Automate compliance. Simplify security: https://vanta.com/lenny—Where to find Bret Taylor:• X: https://x.com/btaylor• LinkedIn: https://www.linkedin.com/in/brettaylor/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Bret Taylor(04:10) Bret's early career and first major mistake(08:24) The birth of Google Maps(11:57) Lessons from FriendFeed and the importance of honest feedback(31:30) The future of coding and AI's role(45:26) Preparing the next generation for an AI-driven world(48:46) AI in education(52:05) Business strategies in the AI market(01:04:38) Outcome-based pricing in AI(01:09:15) Productivity gains and AI(01:17:35) Go-to-market strategies for AI products(01:21:49) Lightning round and final thoughts—Referenced:• Marissa Mayer on LinkedIn: https://www.linkedin.com/in/marissamayer/• “Lazy Sunday”—SNL: https://www.youtube.com/watch?v=sRhTeaa_B98• Quip: https://quip.com/• Sierra: https://sierra.ai/• FriendFeed: https://en.wikipedia.org/wiki/FriendFeed• Sheryl Sandberg on LinkedIn: https://www.linkedin.com/in/sheryl-sandberg-5126652/• Jim Norris on LinkedIn: https://www.linkedin.com/in/halfspin/• Paul Buchheit on X: https://x.com/paultoo• Sanjeev Singh on LinkedIn: https://www.linkedin.com/in/sanjeev-singh-20a1b72/• Barack Obama: https://www.obamalibrary.gov/obamas/president-barack-obama• Oprah Winfrey: https://en.wikipedia.org/wiki/Oprah_Winfrey• Ashton Kutcher: https://en.wikipedia.org/wiki/Ashton_Kutcher• PayPal Mafia: https://en.wikipedia.org/wiki/PayPal_Mafia• Sam Altman on X: https://x.com/sama• Warren Buffett on X: https://x.com/warrenbuffett• Unix: https://en.wikipedia.org/wiki/Unix• Fortran: https://en.wikipedia.org/wiki/Fortran• C: https://en.wikipedia.org/wiki/C_(programming_language)• Python: https://www.python.org/• Perl: https://www.perl.org/• Rust: https://www.rust-lang.org/• Eleven Labs: https://elevenlabs.io/• The exact AI playbook (using MCPs, custom GPTs, Granola) that saved ElevenLabs $100k+ and helps them ship daily | Luke Harries (Head of Growth): https://www.lennysnewsletter.com/p/the-ai-marketing-stack• Confluent: https://www.confluent.io/• Databricks: https://www.databricks.com/• Snowflake: https://www.snowflake.com• Harvey: https://www.harvey.ai/• Behind the founder: Marc Benioff: https://www.lennysnewsletter.com/p/behind-the-founder-marc-benioff• Larry Summers's website: https://larrysummers.com/• AutoCAD: https://www.autodesk.com/products/autocad/overview• Revit: https://www.autodesk.com/products/revit/• The art and science of pricing | Madhavan Ramanujam (Monetizing Innovation, Simon-Kucher): https://www.amazon.com/Monetizing-Innovation-Companies-Design-Product/dp/1119240867• Pricing your AI product: Lessons from 400+ companies and 50 unicorns | Madhavan Ramanujam: https://lenny.substack.com/p/pricing-and-scaling-your-ai-product-madhavan-ramanujam• Cursor: https://cursor.com/• CodeX: https://openai.com/codex/• Claude Code: https://www.anthropic.com/claude-code• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• DirecTV: https://www.directv.com/• SiriusXM: https://www.siriusxm.com/• Wayfair: https://www.wayfair.com/• Akai: https://www.akaipro.com/• Chubbies Shorts: https://www.chubbiesshorts.com/• Weight Watchers: https://www.weightwatchers.com/• CLEAR: https://www.clearme.com/• Stripe: https://stripe.com/• Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein• Twilio: https://www.twilio.com/• ServiceNow: https://www.servicenow.com/• Adobe: https://www.adobe.com/• Jobs to be done: https://jobs-to-be-done.com/jobs-to-be-done-a-framework-for-customer-needs-c883cbf61c90• The ultimate guide to JTBD | Bob Moesta (co-creator of the framework): https://www.lennysnewsletter.com/p/the-ultimate-guide-to-jtbd-bob-moesta• Inception: https://www.imdb.com/title/tt1375666/• Alan Kay's quote: https://www.brainyquote.com/quotes/alan_kay_100831• Jobs at Sierra: https://sierra.ai/careers—Recommended books:• Monetizing Innovation: How Smart Companies Design the Product Around the Price: https://www.amazon.com/Monetizing-Innovation-Companies-Design-Product/dp/1119240867• Competing Against Luck: The Story of Innovation and Customer Choice: https://www.amazon.com/Competing-Against-Luck-Innovation-Customer/dp/0062435612• Endurance: Shackleton's Incredible Voyage: https://www.amazon.com/Endurance-Shackletons-Incredible-Alfred-Lansing/dp/0465062881—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Welcome to Break Point: the ServiceNow Developer Podcast! In this episode of Break Point, we had the pleasure of interviewing Sr. Manager of Inbound Product Management, David Murch, about the creation of the C3 app: the now very famous collectible card experience built for ServiceNow events like Knowledge and the World Forums. They dive into how mobile capabilities were essential to the app's success, its rapid development timeline, and the collaborative effort behind it. The episode ALSO previews new mobile features in the Zurich release and offers guidance for developers looking to get started with mobile app development on ServiceNow. ⏱️ Timestamps 00:00 Welcome & Introductions 09:43 What Is C3? 14:29 The Construction of the C3 Experience 16:39 What Was the Hardest Part About Making C3? 24:05 What Do You Want People Walking Away From C3 Knowing? 26:29 C3 V2 Plans 29:07 Mobile Platform Zurich Enhancements 35:24 Mobile SDK and Builder Experiences Zurich Enhancements 41:37 Where to Start Your Mobile Enablement Journey 4 3:08 Conclusions & Outro

Welcome to Break Point: the ServiceNow Developer Podcast! In this episode of Break Point, we had the pleasure of interviewing Sr. Manager of Inbound Product Management, David Murch, about the creation of the C3 app: the now very famous collectible card experience built for ServiceNow events like Knowledge and the World Forums. They dive into how mobile capabilities were essential to the app's success, its rapid development timeline, and the collaborative effort behind it. The episode ALSO previews new mobile features in the Zurich release and offers guidance for developers looking to get started with mobile app development on ServiceNow. ⏱️ Timestamps 00:00 Welcome & Introductions 09:43 What Is C3? 14:29 The Construction of the C3 Experience 16:39 What Was the Hardest Part About Making C3? 24:05 What Do You Want People Walking Away From C3 Knowing? 26:29 C3 V2 Plans 29:07 Mobile Platform Zurich Enhancements 35:24 Mobile SDK and Builder Experiences Zurich Enhancements 41:37 Where to Start Your Mobile Enablement Journey 4 3:08 Conclusions & Outro

Send us a textThe enterprise software landscape continues to evolve rapidly, with vendors doubling down on AI innovation, strategic partnerships, and vertical-specific enhancements. Acumatica is making waves by detailing its AI-driven ERP roadmap tailored for the mid-market, while Deltek introduces benchmarking capabilities powered by its Clarity study to enrich Vantagepoint users' insights. Meanwhile, Appian and Creatio are pushing platform updates that elevate data fabric and process automation experiences. Strategic alliances are also taking center stage—IFS and UKG are teaming up in North America, as are Rimini Street and T-Systems for enterprise support and hosting. From GoTo's targeted platform for automotive dealerships to Persado's dynamic email tailored for financial services, and ServiceNow's AI agents built for telecom, the message is clear: enterprise tech providers are sharpening their focus on specialization, intelligence, and integration.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

In today's Cloud Wars Minute, I spotlight the 30% surge in $20M+ customers as proof of ServiceNow's enterprise momentum.Highlights00:48 — Let me briefly touch on some of the key numbers from ServiceNow in Q2. So, the top line there: Subscription revenue was up 22.5% to $3.11 billion. Big jump in total RPO, or Remaining Performance Obligation, up 29% to almost $24 billion. I want to point out, too, the subscription revenue growth in Q2 — 22.5% — that's a big jump from the Q1 growth rate of 19.1%.01:29 — Very nice acceleration by ServiceNow. Customers spending at least $20 million has gone up 30% year over year. ServiceNow has 528 customers spending at least $5 million with them in annual contract value. On the call, McDermott said: “People and AI together will create new business and new discoveries and will catalyze economic growth in every corner of the world.”02:30 — It's too easy to fall into the trap of saying, “Oh, AI is going to wipe out a lot of jobs.” It's also going to create incredible new opportunities. McDermott also said he was really focusing on this term of “AI work.” He said AI work is going to be cross-functional. He said this will lead to big changes in org charts — they're going to be very different from how they were before.03:28 —McDermott talked about the unique role that ServiceNow plays in the industry. It's not an applications company. It's not an infrastructure company. It's an AI platform company. And it has found a way to be able to collaborate with almost all of the Cloud Wars Top 10 companies, and do so in a way, as McDermott likes to say, where for ServiceNow to win, no one else has to lose.04:31 — So, bullishness out the ears McDermott on this earnings call. Not only is the company doing well, but more importantly, as he said over and over: “Our customers are doing well and doing things they were never able to do before.” So, heady times here in the Cloud Wars. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I break down Google Cloud's explosive Q2 performance — including a 32% revenue jump, a $106 billion backlog, and a surge in billion-dollar deals.Highlights00:14 — We saw a great re-acceleration by Google Cloud. In Q2, it recorded great numbers across the board. I think what this shows is that large enterprises are buying fully into the Google Cloud value proposition. It's made huge strides there. These are AI-hungry customers who realize they've got potentially a great partner in Google Cloud.01:05 — Q2 revenue for Google Cloud was up 32% to $13.6 billion. The backlog for Google Cloud was up 38% to $106 billion. This is a number that Google Cloud has not released publicly before. It was buried deep in their numbers. But it brought it up on the earnings call. One quarter ago, it was about $90 billion. It's now at $106 billion. Billion-dollar deals surged.02:39 — It added 28% more in Q2 than it did in Q1 — huge. Again, a sense of momentum. It's bringing in new revenue, new customers, new prospects. Also, Google Cloud's parent company, Alphabet, is boosting CapEx by $10 billion for this year — up from the original $75 billion plan.03:38 — I'll be looking to see, on July 30, when Microsoft releases its numbers: did they see the same kind of growth acceleration that Google Cloud did? In Q1, Google Cloud's revenue grew 28%. This quarter, it improved to 32%. While Microsoft's cloud business is much bigger than Google Cloud, it's understandable that Google Cloud would have a higher growth rate.04:35 — Google Cloud is doing a lot of things right — from its AI-native technology and cloud infrastructure business, to what it's doing in data analytics, and the way it's forged partnerships with everybody: Oracle, SAP, ServiceNow, Salesforce, Workday. It's really opened it up.05:00 — It's making it easier for customers to put together the complex types of solutions needed as we move into this very different future. Hats off to Google Cloud and Thomas Kurian for a great quarter. Visit Cloud Wars for more.

Merz' „Made for Germany“-Runde soll hunderte Milliarden Investitionen mobilisieren, während Musk mit xAI schon die nächste Milliardenfinanzierung und ein noch größeres GPU-Cluster ankündigt. Anthropic ringt um Golf-Kapital, OpenAI baut mit Oracle eine neue Serverfarm und warnt zugleich vor KI-gestütztem Stimmenbetrug. Gerüchten zufolge steht GPT-5 kurz vor dem Launch. Alphabet meldet starkes Wachstum in Cloud und Werbung, Google testet immer aggressivere KI-Overviews, eine Studie zeigt deren Einfluss auf Klicks. SAP, ServiceNow und Tesla legen Zahlen vor – mit sehr unterschiedlichen Reaktionen. Unterstütze unseren Podcast und entdecke die Angebote unserer Werbepartner auf ⁠⁠⁠⁠⁠doppelgaenger.io/werbung⁠⁠⁠⁠⁠. Vielen Dank!  Philipp Glöckler und Philipp Klöckner sprechen heute über: (00:00:00) Merz' „Made for Germany“-Investitionsgipfel (00:10:50) xAI (00:20:00) Anthropic sucht Geld aus den Golfstaaten (00:23:50) OpenAI & Oracle: 2 Mio. GPUs (00:31:30) Alphabet Earnings (00:57:30) ServiceNow Earnings (00:58:00) Tesla Earnings Shownotes Auch viele Tech-CEOs sagen Milliarden-Investitionen zu – golem.de Made for Germany: Gipfel mit Friedrich Merz - Entstehung – sueddeutsche.de Musk-Verbündete wollen bis zu 12 Milliarden Dollar für xAI-Chips aufbringen – wsj.com Elon Musk: Ziel von @xAI  – x.com Geleaktes Memo: Anthropic-CEO strebt Investitionen aus Golfstaaten an – wired.com Oracle liefert OpenAI 2 Millionen KI-Chips für Rechenzentren – bloomberg.com OpenAI plant Start von GPT-5 im August – theverge.com Alphabet profitiert von KI und Cloud-Nachfrage – bloomberg.com Barry Schwartz über X: Weniger Klicks auf Links bei AI Overviews – x.com Googles neues Web-Guide-Suchexperiment nutzt KI – techcrunch.com Byrne Hobart auf X – x.com Robo-Taxis to Cover About 'Half the U.S. Population' by End of 2025: Musk – barrons.com wann Tesla den Besitzern erlauben wird, ihre Autos im Robotaxi-Dienst einzusetzen – x.com David Sacks über X: "Bundesregierung kauft kein WokeAI." – x.com The Platform Group: Das riskante Spiel manager-magazin.de Spahn – instagram.com Starlink-Satelliteninternet weltweit ausgefallen – theverge.com Trump fordert Zwangseinweisung Obdachloser – washingtonpost.com US-finanzierte Verhütungsmittel werden in Frankreich verbrannt – reuters.com

In this episode of HR Heretics, Kelli and Nolan sit down with Sarah Tilley, SVP of Global Talent at ServiceNow, to unpack how a $199B company is revolutionizing talent acquisition with AI. Sarah breaks down their two-speed transformation strategy—from optimizing basic recruiting processes to unlocking game-changing talent market intelligence that most companies can't even imagine yet.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI platform built for recruiting. Our suite of AI agents work across your hiring process to save time, boost decision quality, and elevate the candidate experience.Learn why team builders at 3,000+ cutting-edge companies like Brex, Deel, and Quora can't live without Metaview.It only takes minutes to get up and running. Check it out!KEEP UP WITH SARAH, NOLAN + KELLI ON LINKEDINSarah: https://www.linkedin.com/in/sarahtilley/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—ServiceNow: https://www.servicenow.com/—TIMESTAMPS:(00:00) Intro(01:09) What is ServiceNow?(04:22) The Two-Speed AI Strategy(13:08) Getting Started with AI Transformation(20:11) The Self-Service Recruiting Era(25:02) The Low Hire, Low Fire Market(28:00) Tracking AI Adoption(32:29) Quality of Hire Deep Dive(35:43) The Future: Skills-Based Hiring This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

ServiceNow Inc. CEO Bill McDermott discusses earnings, AI, regulations and says artificial intelligence is helping save on labor costs and making the company faster. “We’re slowing down the hiring in jobs that are — quite frankly — soul crushing jobs," McDermott said to Bloomberg's Caroline Hyde.See omnystudio.com/listener for privacy information.

In der heutigen Folge sprechen die Finanzjournalisten Nando Sommerfeldt und Holger Zschäpitz über die IBM-Schwäche T-Mobile's Mega-Cash-Flow und Hoffnung auf einen finalen Zoll-Deal zwischen Amerika und der EU. Außerdem geht es um SAP, Siemens Energy, GE Vernova, Microsoft, Service Now, Abivax, Porsche, Volkswagen, BMW, Mercedes-Benz, Merck, Bayer, BASF, Brenntag, DHL, Boeing, Siemens, Amazon, Gea Group, Knorr Bremse, Evonik, Puma, Campari, Remy Cointreau. Wir freuen uns über Feedback an aaa@welt.de. Noch mehr "Alles auf Aktien" findet Ihr bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter.[ Hier bei WELT.](https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html.) [Hier] (https://open.spotify.com/playlist/6zxjyJpTMunyYCY6F7vHK1?si=8f6cTnkEQnmSrlMU8Vo6uQ) findest Du die Samstagsfolgen Klassiker-Playlist auf Spotify! Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? [**Hier findest du alle Infos & Rabatte!**](https://linktr.ee/alles_auf_aktien) Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

Die Reaktion auf die seit gestern Abend gemeldeten Ergebnisse fallen überwiegend negativ aus. Neben Tesla, stehen die Aktien von American Airlines, Chipotle, IBM., Dow Inc., Honeywell, Mattel, Southwest Airlines und STMicro nach den Zahlen teils auch stärker unter Druck. Musk warnte in dem Call mit Analysten, dass auch die nächsten Quartale schwierig ausfallen könnten. Zu den Gewinner gehört neben den Aktien von Google auch ServiceNow und T-Mobile. Google konnten in allen Segmenten die Ziele schlagen. Was den Wert bremsen könnte, sind die deutlich angehobenen Investitionspläne. Die Margen und Ertragslage könnten darunter leiden. Nach dem Closing wird Intel mit den Ergebnissen im Fokus stehen. Was Handelsabkommen betrifft, rechnet die Wall Street in den kommenden Tagen mit einer Einigung zwischen den USA und der EU. Wie im Fall von Japan, rechnet man mit Einfuhrzöllen von 15%, auch für die Auto-Industrie. Trump wird heute ansonsten den Druck auf die US-Notenbank weiter anfachen. Er möchte die Renovierungsarbeiten der FED-Zentrale in einer Tour heute selbst analysieren. Powell werden Fehler bei der Genehmigung und dem Management der Arbeiten vorgeworfen. Ein Podcast - featured by Handelsblatt. +++Erhalte einen exklusiven 15% Rabatt auf Saily eSIM Datentarife! Lade die Saily-App herunter und benutze den Code wallstreet beim Bezahlen: https://saily.com/wallstreet +++ +++EXKLUSIVER NordVPN Deal ➼ https://nordvpn.com/Wallstreet Jetzt risikofrei testen mit einer 30-Tage-Geld-zurück-Garantie!+++ +++ Alle Rabattcodes und Infos zu unseren Werbepartnern findet ihr hier: https://linktr.ee/wallstreet_podcast +++ Der Podcast wird vermarktet durch die Ad Alliance. Die allgemeinen Datenschutzrichtlinien der Ad Alliance finden Sie unter https://datenschutz.ad-alliance.de/podcast.html Die Ad Alliance verarbeitet im Zusammenhang mit dem Angebot die Podcasts-Daten. Wenn Sie der automatischen Übermittlung der Daten widersprechen wollen, klicken Sie hier: https://datenschutz.ad-alliance.de/podcast.html

Die Reaktion auf die seit gestern Abend gemeldeten Ergebnisse fallen überwiegend negativ aus. Neben Tesla, stehen die Aktien von American Airlines, Chipotle, IBM., Dow Inc., Honeywell, Mattel, Southwest Airlines und STMicro nach den Zahlen teils auch stärker unter Druck. Musk warnte in dem Call mit Analysten, dass auch die nächsten Quartale schwierig ausfallen könnten. Zu den Gewinner gehört neben den Aktien von Google auch ServiceNow und T-Mobile. Google konnten in allen Segmenten die Ziele schlagen. Was den Wert bremsen könnte, sind die deutlich angehobenen Investitionspläne. Die Margen und Ertragslage könnten darunter leiden. Nach dem Closing wird Intel mit den Ergebnissen im Fokus stehen. Was Handelsabkommen betrifft, rechnet die Wall Street in den kommenden Tagen mit einer Einigung zwischen den USA und der EU. Wie im Fall von Japan, rechnet man mit Einfuhrzöllen von 15%, auch für die Auto-Industrie. Trump wird heute ansonsten den Druck auf die US-Notenbank weiter anfachen. Er möchte die Renovierungsarbeiten der FED-Zentrale in einer Tour heute selbst analysieren. Powell werden Fehler bei der Genehmigung und dem Management der Arbeiten vorgeworfen. Abonniere den Podcast, um keine Folge zu verpassen! ____ Folge uns, um auf dem Laufenden zu bleiben: • X: http://fal.cn/SQtwitter • LinkedIn: http://fal.cn/SQlinkedin • Instagram: http://fal.cn/SQInstagram

A huge earnings day, headlined by Tesla and Alphabet. Nuveen CIO Saira Malik breaks down these key results and what they mean for the broader market. T-Mobile CEO Mike Sievert in an exclusive interview before the earnings call. Chipotle CEO Scott Boatwright also joins before his company's earnings call on the latest quarter and the state of the consumer. Analyst takes include Angelo Zino of CFRA on Alphabet and Craig Irwin of Roth Capital on Tesla. Other earnings include: IBM, ServiceNow, CSX, Las Vegas Sands.

July 23, 2025: Michael Vipond, Head of Healthcare Provider GTM at ServiceNow, discusses everything from the basics to the cutting edge of AI. As health systems face mounting pressure from Medicare cuts and operational costs, how do leaders navigate the difference between traditional automation and the emerging world of agentic AI? Michael reveals how AI agents are already handling IT incidents and care team requests, but warns that simply layering AI onto broken processes won't deliver transformation. With healthcare drowning in spreadsheets and administrative tasks, what are the practical steps CIOs can take today while building toward a long-term AI strategy? The conversation uncovers specific examples of AI reducing administrative burden and explores the critical foundation work—from data quality to governance—that health systems need to get right before AI can truly amplify human connection in patient care. Key Points: 02:54 Understanding Agentic AI 07:04 AI Use Cases and Benefits 11:01 Governance and Implementation of AI 20:33 Future of AI in Healthcare X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

"How do I learn ServiceNow" is an ever more complicated question with how rapidly AI is changing the ecosystem.CJ & The Duke make the case to still learn platform fundamentals alongside AI.They also give tips on how AI might help accelerate your learning.MENTIONED IN THIS EPISODE:The Duke's questions to ChatGPTABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

US President Trump announced trade deals with the Philippines, Indonesia and Japan, with the latter involving a USD 550bln investment in the US and 15% tariffs for Japanese goods.Japanese PM Ishiba is likely to announce resignation as early as this month, according to Yomiuri – reports which he later pushed back on.European bourses benefit from the US-Japan trade deal; RTY continues to outperform.USD is flat, Antipodeans are the G10 outperformers whilst the EUR lags a touch; JPY choppy on US-Japan trade deal and reports surrounding PM Ishiba.JGBs slump on trade updates, peers elsewhere lower given the risk tone and into supply.Crude complex choppy awaiting fresh catalysts, XAU takes a breather following recent upside.Looking ahead, US Existing Home Sales, Supply from the US. Earnings from Tesla, Alphabet, ServiceNow, IBM, Chipotle, GE Vernova, Freeport, AT&T, Thermo Fisher Scientific, Lamb Weston, Infosys, Moody's, CME & Hilton.Read the full report covering Equities, Forex, Fixed Income, Commodites and more on Newsquawk

US President Trump announced trade deals with the Philippines, Indonesia and Japan, with the latter involving a USD 550bln investment in the US and 15% tariffs for Japanese goods.US stocks closed mixed with underperformance in tech, APAC stocks were mostly higher; Nikkei 225 outperformed.Japanese PM Ishiba is likely to announce resignation as early as this month, according to Yomiuri. Other reports suggest August-end. European equity futures indicate a positive cash market open with Euro Stoxx 50 future up 1.2% after the cash market closed with losses of 1.0% on Tuesday.DXY is flat, havens (CHF, JPY) lag G10 peers, antipodeans lead, EUR/USD remains on a 1.17 handle.Looking ahead, highlights include EU Consumer Confidence, US Existing Home Sales, Supply from UK, Germany & US.Earnings from VAT, Lonza, Equinor, Thales, Tesla, Alphabet, ServiceNow, IBM, Chipotle, GE Vernova, Freeport, AT&T, Thermo Fisher Scientific, Lamb Weston, Infosys, Moody's, CME & Hilton.Read the full report covering Equities, Forex, Fixed Income, Commodites and more on Newsquawk

Brian Solis on how purpose, curiosity and creativity will help us shape the future This week Tammy is joined by visionary futurist and digital anthropologist Brian Solis. Brian is the Head of Global Innovation at ServiceNow and is one of the most interesting thinkers on how disruptive technologies like AI can impact businesses and the customer experience. Brian and Tammy discuss the mind shift that's needed in our current changing world and Brian shares his reflections on how you can help shape the future, not just react to it.Please note that the views expressed may not necessarily be those of NTT DATALinks: Brian Solis Mindshift Brian Solis TV Lifescale Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Highlights00:14 — Later today, we will hear from SAP about its Q2 financial results. So the cloud revenue for the past six quarters: 24%, 25%, 27%, 20%, 27%, 27%. I'm projecting 27% for Q2. It's even been stronger in its cloud backlog numbers: 27%, 28%, 29%, up to 32% in the giant Q4 numbers, 28% in Q1. I'm projecting the backlog will go up 29% for Q2.01:34 — Three months ago, after SAP released its Q1 numbers, CEO Christian Klein did an interview with Bloomberg TV, and he said something that I think surprised a lot of people: “There has been absolutely no pullback on U.S. spending.” Now, you might suspect that there would have been—with all this doom and gloom coming up about tariffs.02:44 — A couple of the big factors: SAP has shifted fully to AI. It's embedding it in all iits applications and solutions, in its Joule agent system. It's doing its launch of its Business Data Cloud, which fuels so much of what they're doing in AI for customers. And also, its very ambitious ecosystem and partnership strategy has been quite strong and continues to be that way.03:37 — We heard recently from Oracle CEO Safra Catz — she feels that Oracle's applications business is about to kick into higher growth, and she says that it will become the largest cloud applications provider. So, a challenge coming at SAP's leadership in that field from Oracle.04:10 — I've got an article coming up later today with more details on my outlook for SAP. And later this week, we'll be catching up on its numbers, along with those of IBM, ServiceNow, and others in the Cloud Wars Top 10. Visit Cloud Wars for more.

האם יכול להיות שקיימות שתי תעשיות הייטק נפרדות בישראל, שאחת מהן כמעט ולא מקבלת מימון? בפרק שיפתח לכם את הראש, אני מארח את רן ריבנזפט, יזם סדרתי והמייסד-שותף של Epsagon (שנמכרה לCisco) והחברה החדשה שלו, Harmony. רן משרטט תמונה נדירה של שתי המציאויות האלה: עולם ה"בלינג בלינג" של יוצאי היחידות הטכנולוגיות, ומנגד, עולם היזמים המוכשרים שמתקשים לפרוץ קדימה. דיברנו על השינוי הגדול ביותר בתעשייה: הטכנולוגיה הפכה לסחורה (Commodity). רן מספר איך AI מאפשר לו ולצוות שלו לבנות מוצרים במהירות שיא, וכיצד חברות חדשות שיאמצו "AI Culture" יקבלו יתרון בלתי הוגן על פני השאר. בנוסף, רן חושף לראשונה את תהליך האיידיאיישן מאחורי החברה החדשה שלו, איך מאות שיחות עם מנהלי IT הובילו אותם לשוק של מיליארדים שנמצא מתחת לרדאר, ומהי המוכנות הנפשית והמשפחתית הנדרשת כדי לצאת שוב למסע המפרך של הקמת סטארטאפ.(00:00:00) שתי מציאויות אורתוגונליות בהייטק הישראלי(00:00:42) ההבדל בין יזמי "בלינג בלינג" ליזמים ש"תקועים בסייקל"(02:03:00) למה צוותים "חמים" מגייסים הון תועפות על רעיון? (אפקט הנועה קירל)(06:50:00) איך האקזיט של Wiz פתח את התיאבון לקרנות ומחפשים חברות של 100 מיליארד דולר(08:18:00) הסיפור על המשקיע שפספס וקיבל תשובה: "Sweet for me, bitter for you"(12:44:00) החיסרון הגדול של יוצאי 8200: Go-To-Market מאוד חלש(18:21:00) התזה המרכזית: "הטכנולוגיה זה כבר לא הסיפור"(20:45:00) איך AI מאפשר לבנות מוצר עובד בשעה אחת(24:56:00) שימוש ב-AI לבניית מכונת Go-To-Market אוטומטית(26:35:00) למה לחברות גדולות קשה לאמץ תרבות AI אמיתית(30:58:00) איך מגיעים למפתחים הראשונים עם מוצר כמעט מוכן בזכות AI(32:52:00) תהליך ה-Ideation: איך מצאנו את הרעיון לחברה החדשה "Harmony"(37:33:00) האסטרטגיה: לא לתקוף את ServiceNow חזיתית, אלא לכבוש את המיד-מרקט(45:02:00) איך צוות של 10 אנשים עם AI יספק תפוקה של צוות של 100(50:01:00) המניע האישי: "מוכן להקרבה" ולבנות משהו גדול למען המדינה

Werbung | Für alle Hörerinnen und Hörer, die auch im Sommer bestens informiert bleiben wollen, gibt es jetzt ein ganz besonderes Handelsblatt-Angebot: Sechs Wochen voller Zugriff auf alle digitalen Inhalte – für nur 1 Euro. Jetzt reinklicken unter www.handelsblatt.com/sommer Die Berichtssaison verläuft anhaltend erfreulich, mit den Aktien von 3M, American Express, Truist, Schlumberger, Schwab und Interactive Brokers nach den Ergebnissen auf der Gewinnerseite. Wir sehen bei Netflix Gewinnmitnahmen, obwohl die Ergebnisse und Ertragsaussichten angehoben werden. Nicht überraschend, in Anbetracht des 40% Kursanstiegs seit Jahresauftakt. Die Kursziele an der Wall Street werden heute jedoch weiter angehoben. Aktien aus dem Bereich der Eisenbahnbetreiber werden heute aktiv gehandelt. Es wird spekuliert, dass Union Pacific versuchen könnte Norfolk Southern zu schlucken. Laut Barron's könnte nun Berkshire Hathway wiederum versuchen CSX zu übernehmen. Um 16 Uhr MEZ werden sich die Blicke der Wall Street auf das Juli-Verbrauchervertrauen der Universität von Michigan richten. Viele gehen davon aus, dass die Schätzungen geschlagen werden. Nächste Woche werden vor allem die Ergebnisse im Fokus stehen. Es melden unter anderem Chipotle, Google, IBM, ServiceNow und Tesla die Quartalszahlen. Ein Podcast - featured by Handelsblatt. +++Erhalte einen exklusiven 15% Rabatt auf Saily eSIM Datentarife! Lade die Saily-App herunter und benutze den Code wallstreet beim Bezahlen: https://saily.com/wallstreet +++ +++EXKLUSIVER NordVPN Deal ➼ https://nordvpn.com/Wallstreet Jetzt risikofrei testen mit einer 30-Tage-Geld-zurück-Garantie!+++ +++ Alle Rabattcodes und Infos zu unseren Werbepartnern findet ihr hier: https://linktr.ee/wallstreet_podcast +++ Der Podcast wird vermarktet durch die Ad Alliance. Die allgemeinen Datenschutzrichtlinien der Ad Alliance finden Sie unter https://datenschutz.ad-alliance.de/podcast.html Die Ad Alliance verarbeitet im Zusammenhang mit dem Angebot die Podcasts-Daten. Wenn Sie der automatischen Übermittlung der Daten widersprechen wollen, klicken Sie hier: https://datenschutz.ad-alliance.de/podcast.html

Die Berichtssaison verläuft anhaltend erfreulich, mit den Aktien von 3M, American Express, Truist, Schlumberger, Schwab und Interactive Brokers nach den Ergebnissen auf der Gewinnerseite. Wir sehen bei Netflix Gewinnmitnahmen, obwohl die Ergebnisse und Ertragsaussichten angehoben werden. Nicht überraschend, in Anbetracht des 40% Kursanstiegs seit Jahresauftakt. Die Kursziele an der Wall Street werden heute jedoch weiter angehoben. Aktien aus dem Bereich der Eisenbahnbetreiber werden heute aktiv gehandelt. Es wird spekuliert, dass Union Pacific versuchen könnte Norfolk Southern zu schlucken. Laut Barron's könnte nun Berkshire Hathway wiederum versuchen CSX zu übernehmen. Um 16 Uhr MEZ werden sich die Blicke der Wall Street auf das Juli-Verbrauchervertrauen der Universität von Michigan richten. Viele gehen davon aus, dass die Schätzungen geschlagen werden. Nächste Woche werden vor allem die Ergebnisse im Fokus stehen. Es melden unter anderem Chipotle, Google, IBM, ServiceNow und Tesla die Quartalszahlen. Abonniere den Podcast, um keine Folge zu verpassen! ____ Folge uns, um auf dem Laufenden zu bleiben: • X: http://fal.cn/SQtwitter • LinkedIn: http://fal.cn/SQlinkedin • Instagram: http://fal.cn/SQInstagram

Send us a textThe enterprise technology landscape is heating up with a wave of strategic acquisitions and bold AI investments signaling a new era of innovation and consolidation. Lenovo's move to acquire Infinidat strengthens its foothold in enterprise storage, while CDP consolidation accelerates as Rokt absorbs mParticle, tightening the data ecosystem. AI-driven capabilities are front and center, with ServiceNow advancing its agentic AI roadmap through Cuein and Oracle launching AI agents tailored for sales professionals. Meanwhile, startups like DeepSeek-R1 are shaking up the AI space by offering open-source alternatives to ChatGPT, and Atomicwork's recent $25M+ Series A reflects growing investor confidence in AI-powered enterprise IT tools. From Render's $80 million cloud simplification push to Vercel's acquisition of Tremor to boost open-source React development, the market is rapidly evolving toward smarter, more integrated solutions.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Today's guest is Ritesh Dalal, Founder and CEO at Intellective. Founded in 2016, Intellective are a global ServiceNow partner organization comprised of specialized, experienced and result-oriented professionals that have one common purpose: build delightful products that wow users. Using certified product offerings and deep expertise in Employee Experience, Service Portal and Custom Apps, they help you improve self service and realize more value from ServiceNow. It's their mission to "Consumerize the Enterprise."Ritesh's expertise in ServiceNow Mobile, Employee Experience and Integrations has enabled organizations to centralize their applications, providing clear visibility and improvement opportunities. His approach to agile development and project management ensures that Intellective delivers customized solutions that drive significant value for their customers. Under his leadership, the Intellective team has successfully developed innovative ServiceNow products that reduce development time and costs.In the episode, Ritesh discusses:0:00 His experience blending design and tech to enhance ServiceNow experience2:13 Transforming ServiceNow UX with unique, productized solutions at Intellective6:39 How Paramount unified global intranet using Intellective's ServiceNow tools9:29 An insight into their remote team blending UX, design and ServiceNow expertise11:56 Evolving from consulting to product, now a bold unified solution14:02 Building exciting impactful, large-scale ServiceNow solutions

In this episode of the Other Side of the Firewall podcast, hosts Ryan Williams Sr. and Shannon Tynes discuss various cybersecurity topics, including a vulnerability in ServiceNow that allowed unauthorized data access, the implications of North American APTs attacking China using Exchange Zero Day exploits, and a significant security flaw in McDonald's AI recruiting platform. They also share personal updates and reflections on media consumption, emphasizing the importance of feedback for the podcast and Ryan's recently published book. Articles: New ServiceNow flaw lets attackers enumerate restricted data https://www.bleepingcomputer.com/news/security/new-servicenow-flaw-lets-attackers-enumerate-restricted-data/amp/?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExQWRYQWV1ak5pd1lZdHJtegEeelyIlK2Ek9gCYDYtP80irWWtUhS3cA8gY_25kHfhgHP-_ntEK-dqk8Ot_GI_aem_xJzS7lMJMTkWDOS6Wcj4SQ North American APT Uses Exchange Zero-Day to Attack China https://www.darkreading.com/cyberattacks-data-breaches/north-american-apt-exchange-zero-day-attacks-china?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExQWRYQWV1ak5pd1lZdHJtegEer8-gvyCsk7NEjyuZ1a1N2eGHIyLh6cCANkM5oD9x-jPlHuntjonpKiZ0Hcg_aem_25vP0x19KnGVwKBr8POhPg McDonald's AI recruiting platform had a really embarrassing security flaw - and it left millions of users open to attack https://www.techradar.com/pro/security/mcdonalds-ai-recruiting-platform-had-a-really-embarrassing-security-flaw-which-left-millions-of-users-open-to-attack?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExQWRYQWV1ak5pd1lZdHJtegEer8-gvyCsk7NEjyuZ1a1N2eGHIyLh6cCANkM5oD9x-jPlHuntjonpKiZ0Hcg_aem_25vP0x19KnGVwKBr8POhPg Please LISTEN

In today's Cloud Wars Minute, I explore how ServiceNow and Nicus Software are teaming up to deliver a financial intelligence layer that helps enterprises optimize their cloud, AI, and IT spending by unifying data across finance, IT, and business units.Highlights00:08 — ServiceNow is working with a partner, Nicus, to deliver a financial intelligence layer for enterprise tech. Interesting angle here: It's trying not just to consolidate the numbers, but to go beyond that. It involves multiple parts of the organization working in concert to really get not only the best data but also the ability to act on it.00:34 — Tom Smith had a conversation with Ron Wastal, the Chief Ecosystem and Partner Officer at Nycus. Wastal described how this works for companies. It's in the category of Technology Business Management, but goes beyond that. Nicus is trying to bring financial teams, IT teams, engineering, and lines of business together to share this intelligence and collaborate.01:22 — Again, this isn't just about saying, “Hey, here's how much is going on.” It's about answering: Where is it happening? Why is it happening? How is it contributing or not contributing to business outcomes? That way, they can optimize the substantial dollars being poured into cloud and AI spending. These optimizations can really add up.02:11 — Why ServiceNow in particular? Why did Nicus want to work with them? Ron explained that the IT data for many big companies lives in ServiceNow databases. That's where they can find out what's really going on. Tapping into those massive data stores allows them to have a huge impact.02:38 — What Nicus does is put a financial intelligence layer on top of that IT data to enable a cycle of understanding, tracking, and optimizing IT spend. It's also leveraging ServiceNow's unique workflows and cutting-edge AI capabilities to take action on these insights. That's the difference Nycus sees in what it does versus others.03:13 — Nicus has developed two specific applications—one for costing and one for planning. These apps are used across the platform to deliver a comprehensive picture of what's going on. This is another example of how ServiceNow is working with world-class partners and ISVs to deliver great business outcomes for customers.This episode is sponsored by ServiceNow. Visit Cloud Wars for more.

Send us a textThe enterprise tech space is buzzing with momentum as AI-driven innovation, strategic acquisitions, and infrastructure investments redefine the competitive landscape. From Qbiq's $16M raise to automate architectural design to Vasco's funding to optimize startup revenue trajectories with AI, it's clear that intelligent automation is no longer a luxury—it's a necessity. Meanwhile, power-hungry data centers brace for demand to double in the next five years, prompting infrastructure giants like Lenovo and IBM to expand their capabilities through high-stakes acquisitions. CDP consolidation gains pace with Rokt's mParticle deal, while ServiceNow and Vercel are sharpening their edge in AI and open source, respectively. Even the cloud world isn't sitting still, with Render securing $80M to simplify deployment. And amidst it all, industry drama unfolds as Salesforce's Marc Benioff openly critiques Microsoft Copilot, reminding us that even in AI, not all copilots fly smoothly.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

In this episode of Ontic's Connected Intelligence Podcast, host Manish Mehta interviews Brian Tuskan, Chief Security Officer of ServiceNow, to explore his journey from law enforcement to corporate security leadership. They discuss the transformative role of technology, including AI, in modern security operations and workforce development, while highlighting Brian's innovative Silicon Valley Security Model. The conversation offers valuable insights into adapting to technological advancements and building resilient, efficient security frameworks.You'll learn:How Brian leveraged early computing tools to revolutionize police work and how these lessons apply to today's AI-driven transformationsBrian's innovative approach to optimizing security operations with elite teams and AI-enabled tools, saving costs while enhancing efficiencyHow AI is democratizing access to education and career opportunities, reshaping workforce development in the security industryLearn more in Ontic Resources.If you're enjoying this episode, please take a moment to rate and review the show.

What does it take to build AI systems that are private by design—and ready for tomorrow's regulations?In this episode, I'm joined by Rishabh Poddar, CTO and Co-founder of Opaque Systems, to explore how data privacy, compliance, and AI innovation intersect in a rapidly evolving landscape. Rishabh breaks down the impact of emerging privacy laws, the risks with agentic AI systems, and why building cryptographic guarantees into the foundation of your AI stack isn't optional—it's essential.Whether you're deploying AI at scale or just experimenting, this conversation will challenge how you think about trust, governance, and the future of responsible AI.