Finding Water with ServiceNow

In this episode Lisa Wolfe speaks with ServiceNow’s CIO Chris Bedi on how the Digital Transformation efforts he and his team are leading help ServiceNow and ServiceNow’s clients turn on a dime when waves of unexpected change roll in. Listen here:See omnystudio.com/listener for privacy information.

In this episode of Finding Water – Conversations with Digital Transformation champions, Lisa Wolfe is joined by Dor Juravski, a Principal AIOps Architect, at ServiceNow. Dor clearly explains how and why Predictive AIOps is a game changer for transforming IT Operations by predicting and preventing issues before they impact users or the business.See omnystudio.com/listener for privacy information.

In this episode Lisa Wolfe speaks with ServiceNow’s Client Executives Judy Biondo and Joe Fox who share best practices on how they guide global enterprises to achieve successful employee and IT digital transformation and how you can do the same.See omnystudio.com/listener for privacy information.

Join Conversations with hands on Digital Transformation Champions and gain key insights from leaders who have transformed their companies and organizations. Join your host Lisa Wolfe and Digital Transformation Leaders: Penelope Prett, Accenture’s CIO and ServiceNow Digital Transformation Leaders who have led the transformation of IT, Customer, Employee experiences and more.See omnystudio.com/listener for privacy information.

In this episode of Finding Water, Conversations with Digital Transformation Champions: Lisa Wolfe speaks with Mary Johnston Turner, Vice President of the Future of Digital Infrastructure at IDC. Mary shares IDCs research on how the most successful organizations going forward will be those who focus on transforming their operational environments, making use of AI and automation, are policy driven, and give both business and IT consistent access to data from a common source of truth. IDC’s research confirms that while the shift of workloads to the cloud continues 90% of the enterprises interviewed will continue to have workloads on premise while pivoting to more intelligent, autonomous, and predictive digital infrastructure.See omnystudio.com/listener for privacy information.

Finding Water Episode 6: Host Lisa Wolfe speaks to digital transformation champion Steve Emerson Advisory Solution Architect IT Transformation for ServiceNow . Steve shares his personal journey and best Digital Transformation practices focused on the most important critical success factor: a solid IT foundation for a successful Digital Transformation, the CMDB and Visibility.See omnystudio.com/listener for privacy information.

Host Lisa Wolfe speaks to digital transformation champion Dean Robison, Senior Vice President Customer Service and Support at ServiceNow. Dean shares his personal journey, best practices and hands-on advice for transforming the customer experience at ServiceNow. Dean underscores the connection of how a great employee experience translate directly to delivering an outstanding customer experience. 15 minutesSee omnystudio.com/listener for privacy information.

Host Lisa Wolfe speaks to digital transformation champion Kevin Barnard, ServiceNow’s Connected Enterprise Initiative Leader. Kevin shares his personal journey and best practices of transforming Risk at a Fortune 100 Financial Services firm. While managing risk has been a top priority for organizations for years the unprecedented events - both pandemic and the hacks - have put an all-hands on deck focus on what organizations need to do to manage risks on a global scale. 10 minutes in length See omnystudio.com/listener for privacy information.

Host Lisa Wolfe speaks to digital transformation champion Rajeev Seethi, VP Employee Experience at ServiceNow. Rajeev shares his personal journey and best practices of transforming the employee experience at ServiceNow and moving from 8 portals to 1 portal to deliver amazing experiences. 10 minutes in lengthSee omnystudio.com/listener for privacy information.

Finding Water featuring Tomer Mekthy, VP of IT Operations for ServiceNow In this next 10 minute episode Finding Water host, Lisa Wolfe chats with Tomer Mekthy, VP of IT Operations for ServiceNow. Tomer shares his personal journey and guidance for executing a 3 Zero Strategy to deliver uninterrupted digital services and enable new business models during rapidly changing times.See omnystudio.com/listener for privacy information.

How to measure the value of Digital Transformation with Patricia Grant, VP of IT Strategy, Planning and Business Operations ServiceNow and host Lisa Wolfe.See omnystudio.com/listener for privacy information.

In this episode, Lisa Wolfe talks with ServiceNow’s VP of IT Business Operations Patricia Grant about her digital transformation journey and why so many falter when they try implement change. The two discuss how to measure digital transformation success and give advice on avoiding pitfalls.See omnystudio.com/listener for privacy information.