Two Debticated Attorneys is a podcast for the ARM (accounts receivable management) industry. Hosted by Kelly Knepper-Stephens and Nicole Strickler, each episode dives into the often competing considerations of an in-house counsel and an outside defense counsel. Kelly currently serves as General Coun…
How a company properly conveys the amount of the debt is the subject of an alarming number of lawsuits. This episode evaluates some of those recent cases.
The long-awaited decision in LaVallee v. Med-1 Solutions has implications beyond email. This episode discusses the case and the ultimate question of what is a communication.
In this episode, Kelly and Nicole discuss a series of recent cases dealing with whether the plaintiff has standing under Article III to sue in federal court. Looking at cases, especially in the Sixth and Seventh Circuits, the duo share their thoughts on how and when companies that are sued should use this defense.
Many in the credit and collection industry are wondering how to react or adapt to the proposed debt collection rule released by the Consumer Financial Protection Bureau. In this episode, Kelly and Nicole talk about some of the provisions of the proposed rule, how collection agencies should or should not alter their business practices, and the importance of filing comments with the CFPB about the proposal.
Kelly and Nicole discuss their favorite memories from 2018, events they're looking forward to in 2019, and hot "must watch" topics for this year including: validation notices, Supreme Court cases, TCPA and data security.
Phone Disputes reviews best practices for discussing a consumer’s dispute over the phone, helping facilitate a quick dispute resolution while at the same time avoiding any potential FDCPA violations.
The Letter Dilemma discusses common letter issues faced by businesses in the ARM industry. Listen as Kelly and Nicole provide insight on letters, which serve as the main drivers of class action litigation in the credit and collection industry.