Life Changers in Small Business

Today we jump start a new series where we talk to small business owners about how they got their start, where they are experiencing pain points and help them create an action plan on how to do that! Today's Featured small Business is : https://warmandfuzzysoapery.com/ I am Samantha, from Samantha Segrest.com I am a Pastor, Mother, Wife, Business Owner,Author,And Business Consultant who specializes in Customer Service and Growth Scales Preparation.What that means is: I work with companies every day to help grow their businesses through processes and procedures. I work with businesses that range from 5 sales a day to 1.2 million in sales daily, from around the world. My passion in life is to help people, who don't realize the level of success they are capable of reaching. SamanthaSegrest.com United Home Worker Facebook Group: www.facebook.com/groups/unitedhomeworker/ My Newest Book: E-Comm Product Policy Book: https://samanthasegrest.samcart.com/products/e-comm-product-policy-workbook/ Keeper Tax:https://www.keepertax.com/invite?referrer=Samantha3945 Instagram: https://www.instagram.com/samanthasegrest/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Hello everyone. I am Samantha, from Samantha Segrest.com I am a Pastor, Mother, Wife, Business Owner,Author,And Business Consultant who specializes in Customer Service and Growth Scales Preparation.What that means is: I work with companies every day to help grow their businesses through processes and procedures. I work with businesses that range from 5 sales a day to 1.2 million in sales daily, from around the world. My passion in life is to help people, who don't realize the level of success they are capable of reaching. I am also passionate about helping people reach their true potential as a career guide. Let's talk about how you can make an impact. I am also on all the socials! Tiktok, Youtube, and Instagram! You can find my on my website: SamanthaSegret.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Hello everyone. I am Samantha, from Samantha Segrest.com I am a Pastor, Mother, Wife, Business Owner,Author,And Business Consultant who specializes in Customer Service and Growth Scales Preparation.What that means is: I work with companies every day to help grow their businesses through processes and procedures. I work with businesses that range from 5 sales a day to 1.2 million in sales daily, from around the world. My passion in life is to help people, who don't realize the level of success they are capable of reaching. I am also passionate about helping people reach their true potential as a career guide. Let's talk about how you can make an impact.I am also on all the socials! Tictok, Youtube, and Instagram! You can find my on my website: SamanthaSegret.com Upwork Freelancer Seminar: Book your Spot today! The Best way to manage your Freelancer/Small Business Taxes write offs! Keeper Tax App Defining Freelancing VS Traditional employment Youtube Video: Check it out I'm on Instagram! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Let's talk about what it means to be a Multi-Passiontae Entrepreneur? SamanthaSegrest.com United Home Worker Facebook Group www.facebook.com/groups/171401451357572/ Instagram https://www.instagram.com/samanthasegrest/ TikTok Idea Exporation- Entreprenuers https://app.acuityscheduling.com/schedule.php?owner=20119466&appointmentType=17345476 Monetized Life Facebook Page https://www.facebook.com/Monetized-Life-100111965196111 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Let's spend some times today talking about the 1%er's and how you can get there. Business Consulting appointment booking: Discovery Calls- https://app.acuityscheduling.com/schedule.php?owner=20119466&appointmentType=15546832 These calls are for Businesses who are interested in learning how to grow their business and how to scale their company. I specialize in growth through scaling and customer service. TikTok Personal Career Coaching. I work with these clients to help them find fulfilling careers and gain clarity on how to put their passions in places. https://app.acuityscheduling.com/schedule.php?owner=20119466&appointmentType=17345476 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Make sure you check out all the businesses in the LinkTree! https://linktr.ee/samanthasegrest --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

https://linktr.ee/samanthasegrest Passion for helping you achieve a monetized life! SamanthaSegrest.com to book your discovery call today! Samantha@SamanthaSegrest.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

https://linktr.ee/samanthasegrest Passion for solving your customers problems is what will drive your business to do bigger better things! SamanthaSegrest.com to book your discovery call today! Samantha@SamanthaSegrest.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

https://linktr.ee/samanthasegrest Passion for solving your customers problems is what will drive your business to do bigger better things! SamanthaSegrest.com to book your discovery call today! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

https://linktr.ee/samanthasegrest Passion for solving your customers problems is what will drive your business to do bigger better things! SamanthaSegrest.com to book your discovery call today! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Hello everyone! I am Samantha, from Samantha Segrest.com I am a Mother, Wife, Business Owner,Author Business coach, and Growth consultant. I work with companies every day to help grow their businesses. I specialize in Scaling and Growth and customer service. This series is called the Service Excellence Series. We are going to talk today about Inspirational leadership. What does that mean? How does it affect you? Your business? Your employees. Thank you so much for listening to me today. Remember You can find me on Youtube, Instagram, Tiktok! Also if you have a topic you would like for me to discuss my email is Samantha@samanthasegrest.com SamanthaSegrest.com https://www.amazon.com/Deep-Dive-Into-Business-Reviews-ebook/dp/B08DR1FGLH/ref=sr_1_1?dchild=1&keywords=samantha+segrest&qid=1598290652&sr=8-1 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Let's take some time to discuss how to create a Passion for service excellence within your organization. SamanthaSegrest.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Let's talk about freelancing. What does the Freelance or Gig market look like now a days? How does one become a freelancer? How do hire a freelancer? Samantha@Samanthasegrest.com https://smile.amazon.com/Deep-Dive-Into-Business-Reviews-ebook/dp/B08DR1FGLH/ref=sr_1_1?dchild=1&keywords=samantha+segrest&qid=1597072019&sr=8-1 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Let's talk hiring Freelancers in business world. Using Upwork.com or Fiverr.com are my favorites. SamanthaSegrest.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Let's take a few minutes and dive into how to be successful without lying to your customers. This is based on a recent experience with a drop shipping company that lied to their customers from the get go. So let's look at places many companies make these mistakes. My New Book Releases 8/8/20 Deep Dive into Customer Reviews! On Amazon. https://www.amazon.com/Deep-Dive-Into-Business-Reviews-ebook/dp/B08DR1FGLH/ref=sr_1_1?dchild=1&keywords=samantha+segrest&qid=1596037101&sr=8-1 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Your most unhappy customer is your greatest source of learning- Bill Gates So very true! Every bad review is a chance for a lesson with customer service. As a small business there are always a lot of lessons that you need to learn to get things correct with customer service. It could be a website issue, a packaging issue, or even a customer service policy that causes a customer to have a bad experience. Our jobs as owners/ceo's/managers is to learn from their experience. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

We all want good customer service right? But what about sensational customer service? These are those rare occurrences where we can't help but to run to social media and tell all our friends about the great service we got. How do we deliver that? --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Truth: Ownership mindsets help drive amazing customer service. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Let's break down some basics about customer service. This is a great podcast for managers/owners/customer service representatives. We are going to start talking about building a customer centric company. --- Support this podcast: https://anchor.fm/samanthasegrest/support

Let's look at some key factors of each Customer Touch. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/samanthasegrest/support

Here is a basic run down of who I am, and why I have so much information on customer service and experience. --- Support this podcast: https://anchor.fm/samanthasegrest/support