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Why is it so difficult for doctors to delegate, even when it so obviously impacts the team? Kiera and Dana discuss the art of delegation, and where it overlaps with clear expectations and accountability. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I love when I get the consultants to podcast with me. And today I got the one and only Dana, I actually have a better nickname than Danie for you. I've like upgraded. I really do think you're Dynamite Dana. And so welcome to the show. Dynamite Dana. Like you just are dynamite in so many ways, so many areas. People love you. I know people are like donuts with Dana. That one was really catchy and clever, but I think like dynamite Dana is who I'm going to stick with. So how are you today there? Dynamite Dana. The Dental A Team (00:27) Doing good. I'm glad you found one that felt right. The Dental A Team (00:29) I mean, I still love Dainty so much and that will probably always forever remain. ⁓ But Dana, truly you're a dynamite consultant and I've watched you evolve and it's like, ⁓ you were on the podcast with me last time where you took a practice from negative profitability to multi profitability in just a couple of months. And I think the dynamic and dynamite ability you have so like dynamic doesn't feel as cool as dynamite, but it's because you're this dynamic player and you're able to help teams, help doctors, help offices. The Dental A Team (00:33) You The Dental A Team (00:58) And really it's, think like role clarity, like really focusing on top priorities. And I think that that's like the clutch piece of consulting. If I like boil down what two consultants do differently is yes, we have this like Mary Poppins bag of tricks, but I think the piece is we know which Mary Poppins tool and prioritization and piece based on the numbers, based on the goals need to happen. And I think you're very, very dynamic and dynamite and being able to do that. So excited to have you on the show today. The Dental A Team (01:26) Yeah, I'm really excited to be here. I haven't podcast in a while with you, so it's going to be fun. The Dental A Team (01:31) great time girl. think our last one was talking about your transformation practice. So today's gonna be fun because I think that this is a topic you and I see often is like doctors struggle, teams struggle to delegate and they struggle to have like role clarity and I'm even guilty of this. Like I've watched myself like it's crazy when I have these podcast topics and I'm like hi it's me I know I'm the problem I know I'm hanging on to these issues I know I'm causing this chaos and so I kind of wanted to like talk about why doctors struggle to delegate, why we get into this like bottleneck, and then what it can look like on the other side and how we've been able to help doctors. Like, I know you've got a couple in mind. I've got a couple in mind of what does it look like when we start to trust that process? So Dana, from your perspective, why do you feel like doctors don't delegate and we like bottleneck and we hold on or like owners and founders and office managers? Like, what is that? Like we know we're bottlenecking. Like it's annoying to me. I'm like, I know I'm having a temper tantrum and I don't know how to stop it. Like I know I'm not delegating. I know I'm holding on. know I'm freaking like failing over here. What, like, why do think this is a rift? What are your thoughts? The Dental A Team (02:32) I I will say I feel like Dr. Personality is like a doer, right? They're so used to like to get to become a dentist, right? You have to have succeeded thus far in life. And I do feel like that in order to kind of get where they are, they've had to kind of always do right work really hard, hit the books really hard, hit the clinic really hard. And so I do feel like it's kind of ingrained in them just as humans is that they want to do all of the things. And I also think that there's a misconception of leadership. And being a good leader means doing all things, making all the decisions, having everyone lean on you for everything. The Dental A Team (03:07) Yeah, I love that you say that because ⁓ there's a book that, gosh, I should look up the name of it. mean, like, I really will actually, guys. Like, if you're watching, don't worry, I'm ⁓ looking this up right now. ⁓ But it's like the founder mindset. And I think so many of us, it's the founder's mentality, how to overcome the predictable crisis of growth. And I think about this book often because like you said, it's a... what you have always done won't get you where you need to go. And like those habits and those patterns and the different pieces, it's this, like you said, like you had to work hard in dental school. You guys, watched you. Like I worked at a dental college. ⁓ We watched you be this person. And also there's a perfectionist piece of you literally are working in such small areas. Like the mouth is so small. You have to be perfect. You can't have that. Like, I mean, shoot, you barely move that burr wrong and you're nicking the tooth next to it and you're like, dang, and now gotta like patch this thing up. Like you really do have such a small, finite controlling area. ⁓ But I think it's ⁓ a space of, we all know, Dana, it's like, logically, I know that if I delegate and I trust my team, my life gets better. So what do you feel like it is? Like, how do people actually let go of the vine? Maybe I'm asking for coaching for myself. The Dental A Team (04:18) Yeah, and I think some of the hold back is they might have tried to delegate something in the past and it didn't go very well, right? Because there's an art to actually delegating and delegating that is successful and setting real clear expectations. And so I find like, well, I've tried, right? But the person it fell through the cracks or there wasn't an accountability piece built in. And so I think it's like learning truly how to delegate correctly and delegate so that pieces come back to you and you're not chasing down the thing that you thing that you gave because if you have to chase it down, if you have to check it, like it's still on your plate then, right? That, that it still hangs over your head if you, if those pieces aren't in place. And so sometimes I think too, it's like they have had a past history of trying to delegate and it's like not failing, but feeling like, I should have just done it anyway. The Dental A Team (05:09) Totally. And I think as you said that like, I'm into now the how of like, okay, I hear that I agree. And I, it was funny, Jason, I, call it like tub talk, like think tank talk. Like we go out hot tubbing, we don't take our phones. It's like really beautiful and shoot, it just snowed. So I can't wait to get out there and like go hot tubbing in the snow. ⁓ it's a really magical world, but we were talking about it and I realized we're using a recruiter to help hire some team members for us that I'm really excited about that are like far out of my league that I don't even know how to hire. So ⁓ brought in some executive recruiters for that. And I remember they were asking me, they're like, Kiera, what's going to break your trust the most? And I was like, I know actually, like for me, and so team members hearing this, the number one thing, and Dana, I'm saying this because you are not this person and I'm going to highlight you, I think there's also a space when doctors delegate to make sure the person we're delegating to is right person, right seat. ⁓ For me, I've learned that the way I lose trust the most is when people tell me they're going to follow through and they don't. Like I'm very, because I just feel like, then don't do it. I get they have best intentions, but I'm more obsessed about outcomes and you delivering rather than you just taking a million things on to make me happy. ⁓ And so I thought about it, like, who are the people that I trust implicitly, like on our team and Jason, I'm not going to like do the role of X day. And I'm that's like unfair. You'll get to hear the like behind the scenes, Jason and Kiera talk. One doctor, he was like, Kiera, if I could just be a fly on the wall to hear the conversations you and Jason have. And I was like, I don't know if you want to know them all. ⁓ But I thought about it I was like, okay, my core crew that I really do trust, like what is it and how do I delegate to these people? Like Dana, I know, and this is why I called you Dynamite Dana and Dynamic Dana is Dana, I know with out of doubt, I can give you clients and you're gonna deliver and you're not gonna let me down and you're gonna follow up, you're gonna have scorecards, you're gonna show up to the coaching calls, you're going, like I never have to come and check in on you to make sure you're delivering to clients. Now, you may need help, that doesn't mean they're not gonna be like never asking, but I know you're gonna hit those deliverables. If I give you a project like, hey, you're gonna present, Never in my mind have I been like, uh, Hope Dana is going to show up on that. Like I know I can count on Dana to be there. She's going to follow through. If she's got questions, you're going to proactively ask me. It like, I can give you tasks that they don't come back to me. Now there's other team members where I'm like, I feel like I'm playing whack-a-mole. I'm like, uh, did you check on that? Did you check on that? Did you check on that? Like, and I've noticed my anxiety is like lit to the next level. And I think as you were saying that and office managers and team members, I hope you hear this loud and clear. This is the fastest way to break trust and not have a doctor trust you. And truth be told, like I'm going to just call out team members, not even just doctors. You're also being the bottleneck because your doctor doesn't trust you to give it to them. Now, doctors, there is a way for us to not take it back on. ⁓ But I was just, as you said that Dana, I think that there's a big space of doctors make sure that like, if you consistently have a person who's not following through and not delivering back to you, stop trying to make that person fit. Like just call it out of what it is and say, like, listen, this has to change. And if it doesn't, I recognize you're not right person. Like Shelbi, ⁓ she's a kick-a personality for being that. She never lets anything slip through her. mean, Dana, she is on us like sticky. It's like, hey guys, where's this at? Where's that? But she's so nice about it. And there's just certain personalities that are that way. And then there's other personalities that are like more creative and you don't need them to be in. I don't need to delegate all that. Like they can have different projects. And so I think when you look at it, make sure that the person, and you can also look at people's personality profiles. There are some that are like detail centric. They should be your operations. should be your office managers. They should be your billers. And then you're going to have people like myself. That's a little less on details, but I'm a dang good treatment coordinator. I don't need to have as many things. I just need to hit a goal. Like it's less confined versus an office manager. So I think also like picking people that are the right people for that. Dana, I talked a lot on that. What are your thoughts on that? The Dental A Team (08:48) No, I completely agree. I do think it takes the right person in a seat and then once you have the right person clearly defining their role because sometimes too it's like who does it who has the capacity for me to delegate this to right and I think that sometimes things get lost because we ask the person that we always ask and yes they do but then we stretch them so thin things start to fall through the cracks because we haven't said hey is this something that you really feel like you can take on so it comes down to just like you said that trust that open communication and so I think Role clarity helps delegation. It also helps like where does it make sense? Right? I'm probably not going to ask my biller to do treatment follow-up calls, right? I might probably ask the person that's working to my schedule or the treatment coordinator herself. So I think that all of these pieces, sometimes it's hard to like link when I'm like, okay, well, let's get clear job roles. Well, how does that help me delegate? Right? I think linking all these things together can really help a doctor see how The Dental A Team (09:39) Mm-hmm. The Dental A Team (09:45) easy it can become and not just for doctors like yes this is for the doctor that holds on to everything but for leads that hold on to everything for oms that hold on to everything this is just a really clear path for you to see do i have the right person in that seat is their role really really clear and who has the capacity to take on anything that comes up or something that you want to take off your plate The Dental A Team (10:08) Totally. And Dana, as you said that something, our Dental A Team is in like such a fun transition or like we are, think Dana's feeling, our whole team's feeling it like we have gone from what Dental A Team was to what Dental A Team is becoming. And I'm super excited. We're going to roll out like a state of the company. Dana doesn't know it yet. Like it's coming. Like I can't wait. I know she's feeling the buzz around it, but I recognize as a leader that sometimes you've got to call out what was and where we're going. And our team went through a, what I've called like a snow globe freaking shake. Like we decided like, let's just throw all the confetti, shake every person into different spots. And it's like, Britt's in a different role. I'm in a different role. Shelbi's in a different role. Thinking as like consultants, like Dana, you pretty much stayed the same, but like everywhere else around us, we just like ripped change tour and we built an accountability chart and we had to really say like, okay, what are the seats that the organization needs without names on it? What are the tasks that realistically should go under here? And then like, let's look to see what open roles we have, who fits in what spots. And I remember we had a leadership meeting in September of last year. And who I remember, Britt was sitting at the table, Tip was at the table, I was at the table and Britt looks me across the eyes and she's like, Kiera, I just want to highlight and recognize that what you're about to go through and what I'm about to go through, Shelbi, Tiff, this whole leadership, like it is going to be a shake and it's weird. And we all actually like Dana hasn't seen it yet. You're about to get your PDF version come next week. ⁓ of our accountability chart, because right now it is that like, who does this make sense? Like I have normally gone to Shelbi because it's easy and Shelbi and I were working on like fees and different things. And I realized like, well, yes, I used to do that. Shelbi actually needs to be an EA and needs to fully be in that role. And Britt's over finance now and I need to go to Britt. So it's just like, we are constantly like pull out the legend. call it like, let's look at our big legend over here. Like who should this task be under? But I actually think that helps with delegation. And then the team actually is empowered to say like, Hey, is this my role and not in a combative way, but like, let's make sure that instead of us just going for easy paths, we're going to the correct people. And then those roles actually have KPIs and then you got job accountability below it. So I think like, if you don't have something like that, and this is where like org chart and accountability chart, they get harped on. I recognize like operations people, they come in, they're like, marketers love to give me a growth plan. Like, cool, I hear it. It's like top to the funnel, down to the funnel. Operations people love to give me an org chart. And what I've noticed though is if you have that clarity of who does what delegation becomes much easier and accountability holding to becomes easier because we can pull out the paper and I'll be like, Britt, it says right here online, like squint your eyes. It's right there. Or we're like, okay, here's a process. It's not on anyone's plate. Let's look to see under which seat going to your capacity thing, Dana, which seat does this make sense? And can they take the capacity today or what needs to shift so that way they can. But also I remember Tiffanie, ⁓ she was like, you guys have never told me what my full job is. So for me to say I have capacity during hot, I don't even know what it all encompasses. And so ⁓ as I worked with offices, as I worked through our own company, I will say accountability charts and org charts need like an update like every six to 12 months. And we relook to see are there additional tasks because businesses innovate, they evolve. mean, Dana, what you were starting to do versus what you're doing today, it has evolved. Everyone evolves and I also think like we noticed when we were going through it, we have a VA who's amazing. Everybody loves Joash on our team. Shout out to Joash. ⁓ And we happened to notice that like we needed somebody over in marketing and marketing. were going to go hire somebody and we're like, Whoa, Joash has like 75 % of his time available right now. We could actually deploy him over in marketing and make that tour. That gap can be filled. And so I think like even in consultant world Dana, like you probably are like, Hey, I actually have space. I could take on more projects if you guys need. And this is how it's a right seat, right role delegate, but then look at all the other players and like, Dana, you got really great strengths and some areas. What if we deploy you in this? So that way your leaders are not, especially as organizations grow bigger, let's deploy and use our team players to the highest level of clear job and also capacity. I think like then accountability is not as hard because we're not inundating just two or three people, but gosh, like as I say, all this, is an evolution of practice. ⁓ Tiff, Britt, Shelbi, and I were all talking like, It's been the core four for a long time. Like we've just done everything and we're like, we now have 17 team members having four people try to do like a one. I mean, we're not even using half of our team. And yet the co like the top leaders are drowning. It's just an evolution. And I think that this is where bottlenecks revisions having an outside person come in and see it helping you guys elevate really just paramount. And so I'd say like quick steps are get that org chart. Like Dana was saying in the accountability chart. figure out where the gaps are and who should it go under, not name, but position, and then put names in and see where gaps are and who could we pull in to help out. Like you said, and then you get the job descriptions that are super clear. And then we start holding accountable to that job description. It's very easy when we all see it, got it, and getting the whole team bought in. I'm not going to lie. It's taken us like four months to get here to where whole team's going to see it. There's been a lot of shifting and shaking and making sure we have it right. And then letting the team know it's going to evolve. But just giving clarity, but even for me, I now know who do I go to, who do I pass this task to? It becomes so much easier to delegate and get rid of those bottlenecks. Dana, that was so much knowledge. Like welcome to behind the scenes. You get to learn firsthand on the podcast, you're welcome. like thoughts about that as a team, as a consultant, like what do you see in that? The Dental A Team (15:23) Thank you I love that and just like kudos to you here in the leadership team for just always trying to map out those pieces and I do feel like as a team member I think it's important for doctors leaders to understand like team members most team members if you have right people right seat like we talked about in the beginning most team members want to grow they want to do a really great job they don't want to let you down when you give them a task and so this is just a pathway that Create success for everybody. You can get those things off. You can hold accountability You can do all of those things with success and your team members get to elevate themselves grow within their position grow within their skill set And so it's just like a win-win overall for everyone when it's done this way The Dental A Team (16:15) Yeah, no. And Dana, thank you for saying that. And thank you for the reminding. I think sometimes ⁓ when you have like one bad apple or one bad experience, I think as a leader, even myself, I don't know, my brother-in-law, was a, he's like this really big wig and build like these most incredible homes and all that. And I remember when I got married to Jason 15 years ago, I was like, gosh, Jay, your brother's always so grumpy. And I'm like, I get it. Businesses can pick at you and almost like take away that naive innocence of how much people are great and you might see the dark side of humanity in spite of the goodness that you see. And I think for me, Dana, like you saying that it's like, no, that's a good, that's a good remembering and reminder for myself of team members really do want to make your life awesome. Team members really do love you and they want to rally around you and they want to be great and they want to grow and they want to evolve. They just sometimes need to know like, what is it you want? And also empowering team members like, can't wait, Dana, we're going to show this and I'm excited for team members to look at this and be like, Hey, like raise a hand. Like I got space. I can help in these areas. Like this is where you use collective brains to help out, but team members like falling through. ⁓ but I also think like owners don't lose faith in like the goodness of your team. And, sometimes they'll drops. It could be a wrong person, wrong seat. It also can be. There's a lot on that person and we need to like deploy or clarify to make it easier. So Dana, let's talk real life. I know you have some offices. I got some offices. The Dental A Team (17:42) Yeah. The Dental A Team (17:44) Let's talk about like how, what does it look like when it's doing it well? ⁓ How does it feel for offices? Like, let's just kind of go through that. The Dental A Team (17:52) Yeah, I think the biggest word that comes to mind when offices do this really, really well is just freeing, right? To have that trust in team, to know that you're going to give them something and that like you also have something in place that's going to show you that they are continuously doing it without having to track them down every day, without having to add it to your calendar. It just creates so much balance in a team and it just creates this freeing sort of like innate trust amongst each other that like, yeah, we're gonna be able to keep a pulse on it. We're gonna check it for sure, right? We're going to trust and verify, but we've built in all of these pieces and getting to this point, right? It's not without a lot of work, right? And a lot of digging in together as a team and saying like, hey, we want more accountability. We want more responsibility. We want these pieces. We want the office to be successful. And I think once an office has it, it truly, truly is. balancing, its alignment, and it's like freedom. The Dental A Team (18:54) Mm-hmm. And I think for me, I feel often like I'll speak to the leader side. I sometimes like I'm the monkey who's got my hand in the trap holding on to the nuts so hard and trying to like get free and I can't and all I need to do is let go. And I think that there's a surrendering, there's a grace there's, ⁓ but I do also believe that teams rise to the level you believe they're capable of. And so if I'm sitting here like, they're going to let me down. We, we find what we focus on. And so. Why don't I look to see how are they winning and what are the gaps and do we have a clear KPI where everybody knows like this is my number. I can't freaking wait Dana. I worked on it last night. I'm super jazzed. It's going to be a good time. But like even helping our consultants know like we've evolved. So what is it that like we expect our clients to be getting in the first 90 days, 180 days, 365 days like Dana, when you first started with me, I was like, good luck, go out there, do something fun. But as we've gotten bigger and as we've evolved and we've evolved and we've attracted different clients, that needs to evolve. So what do your dental hygienists need to do? And what do your dental assistants need to do to win? And what does your front office, what does winning look like and making it so simple? So we have our top level of this is our number of accountability. This is what winning looks like. Then below that we have tasks of all the different tasks that are there. And what are the core processes? Do we have those documented and dialed in? This is an evolution of business, but this really is like how you're able to delegate through role clarity. And like you said, Dana, there's freedom, there's alignment. Going through it, keep saying, at first I said, I feel like I'm an orange being squozed, Jason. I feel like we're trying to make oranges. And I was like, actually, I lied. feel like I'm an olive being pressed right now. We're not getting a whole squeeze out of this. It's like a drop by drop by drop. But I think if you can see the end result. and you have a coach or a guide or someone who's been through it with you, I think it makes it so much easier. And Dana, I know you've got a client right now that you've been pushing on this. This client, I love so much. But just walk us through like a little bit of a glimpse in like, and of course, change of details so people can't figure out exactly what client it is. We'll peel back, we'll give you a couple, we'll mash them together. But like peel back how this doctor went from where they were to where they are today and what that looks like for this doctor. The Dental A Team (21:07) Yeah, I think this is a doctor that just went through a practice transition where they took over a practice and you know, I think a lot of times when that happens, it's like you do want to be involved, you want to feel like you know every piece, you've got your hand in every piece, you're making all of the decisions. And then there comes a point in time where I usually say it's like the like six month year mark, where you realize like, crud, I can't continue to do this and not feel burnt out. So it's just been really fun to see them find the right people we The Dental A Team (21:25) Thank you. Yeah. 100 % The Dental A Team (21:37) worked this entire last year on stabilizing team, finding the right people, finding good people, not rushing those decisions. And then when we realized they weren't the best people, right, making those decisions quickly too, because that can be stressful for everyone. And so it has been really fun that now that there are right people in right seats, like being able to trust people to make decisions, being able to say, no, that's somebody like my office manager can answer that pushing team members to go to leads and something as simple as I use this as an example, they locks had to be changed at the office, right? A lock broke. And so all the locks had to be changed. And this doctor was just going through a lot personally and was out and the OM just made the decision called the locksmith, chose the locks, had them all replaced, like covered, like paid the bill all The Dental A Team (22:12) Thank The Dental A Team (22:26) of things. And I cannot even tell you just like how grateful how amazing it felt. ⁓ And just how it like opened the window of you know what? Yeah, when I let people make decisions when I let them do the things that I know I can trust them to do what a weight it takes off even something like that small. The Dental A Team (22:47) That's. The Dental A Team (22:48) And ⁓ I just remember on our call about that, it was just like a light bulb went off and it was like, the more and more I can do this, the better things are going to be. And everything worked out. Everything was fine. Was it maybe the exact lock like that he would have chosen? Maybe not. But at the end of the day, the building's secure, everything was handled and he didn't have to do it. He didn't have to come in on his day off, didn't have to do it. And it was just a really cool epiphany to see after the last year that he's been through. The Dental A Team (23:19) That's amazing, Dana. And I think like, as you say that it's crazy because I can coach this and then living in it. It's such a funny zone. Like I feel annoyed. Like I said before, it's like, can see that I'm throwing a temper tantrum and I don't know how to stop it, but I see it. And I think being aware of it is number one. And number two, I think it's really, ⁓ for me, at least, and again, my team listening will know I'm not perfect at this. So like, this is an evolution of Cure. And I'm not here to say like, I'm great at this today. It's an evolution. ⁓ And I think again, it's from founder, right? A founder or a new owner, like you got to do it all. You really do. And then it's like, my gosh, this got too big for me. Like I can't do it all. I'm up at two in the morning. I'm going to bed at 10 PM. Like this is not sustainable. And also for teams it's not, but I think it's this crazy piece. Like you said, what things do I really need to have an opinion on and what things can I be like, awesome, you did it. And like empower that team member and be so proud of them. And I think as we evolve, a lot of times we feel like No, no, no, I need to be in control of everything. Like I really do. Like I need to pick the locks. Like that's out of budget versus I think if we can scale ourselves back and say like, that was actually awesome and kudos to them and train yourself to see how they did the right thing and how they did the best thing. And even if it's not your exact way, when you get a team that's running, they will actually be better than you will be on your own because you are evolving the whole, like the whole piece. You as a leader need to set the vision. You need to say, here's where we're going. Here's the budgets, here's the parameters, and then truly trust your team. And I say that to myself, I say that to you, I say that to everybody listening, because I think it's a constant reminder until it becomes a habit and a personality. Like we're asking you to be like, okay, ⁓ I really love strawberries. And now I'm trying to get you to really love tomatoes. Like, they're both red. It's a different way of operating. It's a different method. So we're gonna choose that. She's like, you have two wolves. You can feed the scarcity or the abundance. And which one am I feeding today? I'm gonna feed the one where I delegate, I trust, I empower. We have the pieces. But I also think Dana, like at the beginning, I do think some thought process behind like, let's get an accountability chart. Let's get job descriptions. Let's make sure everybody knows their KPI. And I think that sometimes that prep work is tricky. And then let's make sure we're really hiring the best people to do the job. Like... I think there comes a space in business where at the beginning you hire and you gotta like grind it out. Like people don't know, we're trying to like make them into like, Hey Dana, welcome to being a consultant. Let's train it up versus like, Hey, we can hire consultants that have been consultants. Like there is an evolution. And I think at the beginning, yeah, rock on, you're going to be a lot more involved, but as you evolve, you're going to start to hire people that are just as good, if not better than you are and trust and let them run, ⁓ while still verifying and checking in. You either choose to do that or you choose to hold and both are both are available, but it depends on what's your ultimate goal. And I think if you can focus on that, focus on the team you want and expect them to rise to that occasion. I watched it in organizations and I'm watching it in myself. Like truly it's amazing, right? People write C and clarity teams evolve and doctors feel a lot better. So any other thoughts, Dana? I know that was kind of a very fun, how you delegate, how you delegate it properly. And also like how happy that doctor was like, shoot, I didn't even have to do that. That's incredible. What other things are they capable of as well? And kudos to that office manager for just like, I think like just taking the bull by the horns and be like, I'm going to do this and you're going to see that I'm awesome. And I'm going to win you over. think kudos to that office manager too. The Dental A Team (26:47) Yeah, it was really fun to see. The Dental A Team (26:49) Yeah. All right, Dana, as we wrap today, I think it's doctors teams like don't get stuck in the trap of not delegating. And just because it wasn't right before, let's look to see why wasn't it. Was it wrong person? Was it wrong path? Get your accountability charts in place. Get the map, get the rollout, get the KPIs, get the meeting cadences, like checking in with your leads every single week can really help get this cadence moving forward. You're not perfect. We're not looking for perfect, but we are looking for that evolvement. Not as much like sitting around your neck, but really empowering your team. and rolling it out and continue to evolve that what you had before is not what you need today. And if you need a coach, mean, Dana does this, I do this, our team does this. This is what we live for is to make you and your practice like truly flourishing and thriving. So Dana, Dynamite Dana, thanks for being on the podcast today. I always appreciate it, you. The Dental A Team (27:34) always a good time. Thanks for having me. The Dental A Team (27:36) Of course, and for all of you listening, reach out if we can help. Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on The Dental A Team Podcast.
⚖️ S.C.A.L.E Method guide for entrepreneurs
Today I'm joined by Michael Maroone, Chairman and CEO of Maroone USA. Michael breaks down why new cars are becoming commodities, where profit has actually migrated, and why culture, curiosity, and operational freedom matter more than pay plans. This episode is brought to you by: 1. Podium - 78% of customers buy from the first business that responds, yet most businesses reply an hour or more late. Jerry 2.0 is the only fully customizable AI Employee. Jerry learns your playbooks, understands your inventory, schedules appointments, books test drives, handles trade-ins, books consultations, sends promotions, requests reviews, and learns from your feedback—within minutes, day or night. Businesses now let Podium's AI Employees handle 40% of their inbound leads, giving teams more time for their customers—and more time home for dinner. Learn what Jerry can do for you @ here! 2. Carfax - Drive long-term customer loyalty with CARFAX. Visit @ https://www.carfax.com/ to learn more. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call @ http://www.trynomad.co Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 06:10 Instead of GMs, use equity-owning "President Partners." 06:45 Use a "Freedom Frame" for flexible governance. 08:00 High goodwill stores make partner buy-ins impossible. 19:55 Never use compensation to run your business. 21:10 Ask 20 questions in every elevator ride. 24:15 New car product has been totally commoditized. 26:15 We are facing a lost generation of CapEx. 32:15 Measure "Super PVR" to see total deal economics. 39:45 Reject framework agreements; they only hinder growth. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
The secret to truly enjoying your work, even in the age of AI? According to serial founder Dan Cumberland, it starts with eliminating friction and leveraging AI to become the creator you've always wanted to be. Most people think AI is just for marketing, or they make critical mistakes by relying on an individual chat's memory. In this episode, Dan dives deep into how high-earning creators and companies can implement human-centered AI systems that don't just save time, but actually help them connect more deeply with their audience and their own purpose. He shares actionable insights, practical examples, and crucial tips on how to build robust, portable context for your AI, transforming your business from the inside out.Timestamps:00:00 Introduction02:00 Simplifying email newsletters with AI automation05:07 Repurposing podcast content for TikTok09:06 The importance of bottleneck identification in AI workflows14:53 Context engineering: The foundation of effective AI use19:12 The benefits of portable AI context22:04 Crafting context documents for optimal AI output27:40 Why focusing on AI for operations is key31:03 Workflow design and the "sous chef" AI analogy35:28 Breaking down complex tasks for better AI results39:45 How AI generated content exploded traffic by 5x42:00 Utilizing Claude's skills and slash commands44:14 Integrating AI into your development environment with Cursor50:40 Optimizing idea capture systems with AI56:45 AI as a sounding board for human connection1:03:57 Redefining work in the age of AI1:08:40 Extending products with vibe-coded AI apps1:12:30 Documenting transformations for killer testimonialsIf you enjoyed this episode, please like and subscribe, share it with your friends, and leave a review. I read every single one.Learn more about the podcast: https://nathanbarry.com/showFollow Nathan:Instagram: https://www.instagram.com/nathanbarryLinkedIn: https://www.linkedin.com/in/nathanbarryX: https://twitter.com/nathanbarryYouTube: https://www.youtube.com/@thenathanbarryshowWebsite: https://nathanbarry.comKit: https://kit.comFollow Dan:LinkedIn: https://www.linkedin.com/in/dancumberlandInstagram: https://www.instagram.com/dancumberlandWebsite: https://dancumberlandlabs.comAI Growth Roundtable: https://aigrowthroundtable.comThe Meaning Movement: https://themeaningmovement.comFeatured in this episode:Kit: https://www.kit.comCursor: https://www.cursor.soWhisper Flow: https://whisperflow.ioAudio Pen: https://audiopen.aiFathom: https://fathom.videoGrain: https://grain.comZapier: https://zapier.com
Extortion fears in Surrey severely halts business development (0:44) Beerinder Sidhu, Surrey-based realtor ‘Pawternity leave': the new job perk to attract young workers? (16:29) Rebeka Breder, Animal Rights Lawyer Trump Trade Rep: Any Deal with Canada Will Include Tariffs (25:19) Julian Karaguesian, Lecturer at McGill University's Department of Economics Former Premier Christy Clark talks Pink Shirt Day, and comments on B.C.'s alarming Budget (36:47) Christy Clark, Former Premier of B.C., and spearheaded Pink Shirt Day during her time as a CKNW host Learn more about your ad choices. Visit megaphone.fm/adchoices
P.M. Edition for Feb. 25. Businesses are still figuring out whether they'll get tariff refunds after last week's Supreme Court decision. But some aren't waiting for an answer; WSJ reporter Caitlin McCabe discusses how they're selling their tariff refund claims to Wall Street traders. Plus, four people on a U.S.-registered speedboat were shot and killed after exchanging fire with Cuba's border guard. And prediction-market platform Kalshi has fined two users for breaking its rules. While it's the first time the company has done so publicly, Journal reporter Krystal Hur says it likely won't be the last. Alex Ossola hosts. Sign up for the WSJ's free What's News newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices
Your Website Is Dead. You Just Haven't Checked the Pulse. Contractors love tools. But hate marketing. And that's exactly why they're losing jobs in 2026. If you're an HVAC company, plumber, electrician, or builder still treating your website like a digital brochure… you're invisible. Wes Towers, founder of Uplift 360, joins us to talk contractor marketing, local SEO, and why most trades businesses wait until work dries up before they panic. This one isn't about "branding." It's about survival.
The Supreme Court ruled Friday that President Trump does not have the authority to impose his sweeping tariffs — a major setback for his trade agenda. Studies have found that American businesses and consumers have borne most of the cost, and in California, ports, farms, businesses and workers have felt widespread effects. So what does this court ruling mean for the world's 4th largest economy? We look at how the tariffs have affected California businesses, and what's ahead as the President seeks to enact new tariffs in response. Guests: Ari Hawkins, reporter and author of the “Morning Trade” newsletter, POLITICO Nick Vyas, professor of economics; founding director of the Randall R. Kendrick Global Supply Chain Institute, University of Southern California Idrees Kahloon, staff writer, The Atlantic Bianca Blomquist, California director, Small Business Majority Learn more about your ad choices. Visit megaphone.fm/adchoices
What if education wasn't a one-time phase of life, but an evolving journey designed to meet people exactly where they are? In this episode of The Found Podcast, Molly sits down with Amy Lasack, Vice President of Business and Community Solutions at Northeast Iowa Community College (NICC), to explore how workforce development, education, and community collaboration intersect to create real opportunity. Amy shares how nearly 25 years in Iowa's community college system shaped her belief that workforce is an ecosystem, not a straight line. Together, Molly and Amy discuss how education must adapt to modern learners, how local communities can unlock hidden career pathways, and why saying "yes" to things that scare you just a little might be the key to growth. From hands-on learning and AI innovation to deeply personal lessons about family, leadership, and purpose, this conversation highlights how meaningful change happens when institutions listen closely to the people they serve. Whether you're a business owner, parent, leader, or lifelong learner, this episode offers a hopeful look at what's possible when education meets community. What You'll Hear in This Episode Why workforce development works best as an ecosystem How community colleges are redefining education pathways The shift from linear careers to flexible learning journeys How NICC partners with businesses and communities to solve real problems Making education engaging through hands-on learning, technology, and AI The power of exposure in helping students discover career paths Overcoming imposter syndrome and saying yes to growth opportunities Leadership lessons shaped by personal loss and family priorities Resources & Links Register for Trainer Talent Expo: https://nicc.augusoft.net/index.cfm?method=ClassInfo.ClassInformation&int_class_id=104976 Northeast Iowa Community College: https://www.nicc.edu Connect with Amy Lasack on LinkedIn Email Amy: lasacka@nicc.edu Follow NICC: Facebook: https://www.facebook.com/neiowacc LinkedIn: https://www.linkedin.com/school/northeast-iowa-community-college
You already know what it takes to build. Learn the skills. Work the system. Have the conversations. Stay consistent. That's offense. That's how you move the ball down the field in business. And we will never stop teaching that — because skillset is what creates progress. There are skills for distraction. Skills for procrastination. Skills for sales. Skills for leadership. Skills for clarity. But here's what we don't talk about enough: You can have a strong offense… And still lose the game. Because what quietly takes people out isn't usually lack of knowledge. It's what's happening underneath it. In this episode, we're talking about the defensive side of building — the internal patterns that, if left unchecked, can slowly sabotage everything your skillset is trying to create. Fear. Discouragement. Not dramatic quitting. Not explosive failure. The subtle kind. The kind that: • Sounds responsible. • Feels logical. • Looks like "pausing." • Masquerades as waiting for clarity. We're unpacking how: • Fear freezes action even when you know what to do. • Discouragement erodes belief even when your system is solid. • High performers don't avoid these — they identify them faster. • And why you need both offense (skills) and defense (mindset awareness) to build something sustainable. Because learning how to build is powerful. But learning how to protect what you're building? That's leadership. If you've felt a shift lately… If momentum feels slower… If you know the skills but something internally feels off… This conversation will help you name it. And once you can name it — you can move through it.
Stripe, the programmable financial services company, has signed agreements with investors to provide liquidity to current and former Stripe employees through a tender offer at a $159B (€135B) valuation. While the majority of funds for the tender offer are being provided by investors including Thrive Capital, Coatue, a16z, and others, Stripe will also use a portion of its own capital to repurchase shares. Stripe also published its 2025 annual letter to the Stripe community, detailing a strong year for businesses on Stripe and the internet economy overall. Businesses running on Stripe generated $1.9 trillion in total volume, up 34% from 2024, and equivalent to roughly 1.6% of global GDP. Beyond payments, Stripe's Revenue suite (comprising Stripe Billing, Invoicing, Tax, and more) is on track to hit an annual run rate of $1 billion this year. In the letter, cofounders Patrick and John Collison wrote: "Our programmable financial services now power more than 5 million businesses directly or via platforms, including all of the top AI companies, many of the largest blue-chip companies (90% of the Dow Jones Industrial Average), most of the biggest tech companies (80% of the Nasdaq 100), and a significant fraction of freshly minted startups (25% of all Delaware corporations are now created with Stripe Atlas) […] Stripe remained robustly profitable, allowing us to continue investing heavily in product development (with more than 350 product updates last year) as well as acquisitions. […] All in all, 2025 was a strong year for the internet economy, and we're delighted to see so many of Stripe's customers do so well." Kareem Zaki, partner at Thrive Capital, said: "After a decade of partnership and seeing their work up close, we believe Stripe has built the premiere financial infrastructure stack for the internet economy, relied on by the fastest growing companies for payments, billing, fraud prevention, tax, and more. While their core business has never been stronger, we believe their most transformative chapters are being written right now. We believe Stripe's lead will only expand across the future of money movement due to their leadership in agentic commerce, stablecoins, and more." New businesses on Stripe are scaling at record speed The 2025 cohort of new businesses on Stripe is the highest performing in the company's history. More new companies joined Stripe in 2025 than ever before, with more than half (57%) based outside the US. Businesses in the 2025 cohort grew around 50% faster than the 2024 cohort. The number of companies reaching $10 million ARR within 3 months of launch was double the 2024 count. Companies incorporated via Stripe Atlas are also monetising sooner: in 2025, 20% of Atlas startups charged their first customer within 30 days, up from 8% in 2020. Businesses on Stripe are increasingly global by default Over the last few years, the country-by-country expansion model has melted away. The "domestic market" for a new generation of internet businesses is the internet itself. Nearly every recognisable AI product launched globally by default, including ChatGPT, Claude, Replit, Lovable, Base44, Vercel, Cursor, Midjourney, and many more. Among Stripe businesses with mostly international revenue, 30% of that revenue comes from countries that are neither their home market nor one of the top 10 global economies. "This isn't merely about incremental revenue from a 'long tail' of international users. In many cases, the 'long tail' is much of the dog," the Collisons wrote. Building the economic infrastructure for AI Agentic commerce has moved into a phase of building and real-world experimentation. As with the early internet, the future success of agentic commerce is contingent on universal interoperability. To that end, Stripe has been working with a broad set of partners across AI labs, retailers, and leading ecommerce platforms to lay the groundwork for this generational shift: With OpenAI, Stripe developed the Agentic Comm...
Guests:Sibani Mngadi is corporate relations director at Diageo South Africa Johnny Moloto Johnny Moloto, Head of Corporate Affairs for British American Tobacco South Africa Sub-Saharan Africa Andrew Russell, the vice-chairman of SA Canegrowers Bongani Bingwa speaks to Sibani Mngadi of Diageo South Africa, Johnny Moloto from British American Tobacco South Africa, and Andrew Russell of SA Canegrowers to unpack the impact of so-called “sin taxes” on business from alcohol and tobacco to sugar and what these levies mean for jobs, investment, and economic sustainability. 702 Breakfast with Bongani Bingwa is broadcast on 702, a Johannesburg based talk radio station. Bongani makes sense of the news, interviews the key newsmakers of the day, and holds those in power to account on your behalf. The team bring you all you need to know to start your day Thank you for listening to a podcast from 702 Breakfast with Bongani Bingwa Listen live on Primedia+ weekdays from 06:00 and 09:00 (SA Time) to Breakfast with Bongani Bingwa broadcast on 702: https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/36edSLV or find all the catch-up podcasts here https://buff.ly/zEcM35T Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio7See omnystudio.com/listener for privacy information.
The modern automotive industry faces many new challenges, as vehicles evolve with more complex data requirements and supply chains become increasingly interconnected, major Original Equipment Manufacturers (OEMs) require certain Standards as a mark of trust from potential suppliers. Currently, this trust is codified in TISAX (Trusted Information Security Assessment Exchange). For businesses that have not previously dealt with Standards, TISAX can be seen as a daunting regulatory hurdle. However, a TISAX label is more than a compliance check, it's a recognised mark that your organisation has robust information security measures in place specific to the automotive industry, including considerations for protecting key intellectual property and prototype innovations. In this episode, Ian Battersby is joined by Emma Coxhill, isologist at Blackmores, to explore what TISAX is, who it applies to, what it requires and how OEM's and automotive suppliers can take their first steps towards earning a TISAX label. You'll learn · What is TISAX? · Who is TISAX applicable to? · Why is TISAX important? · What are the 3 assessment levels within TISAX? · What are the 3 different subject areas within TISAX? · How is TISAX implemented? · Why does TISAX use labels instead of certificates – and how can people verify these? · What is the ENX portal and how does this help with supplier onboarding? · Where should companies start if they want to earn a TISAX label? Resources · Register for our TISAX webinar here · ENX · Isologyhub In this episode, we talk about: [02:05] Episode Summary – Emma Coxhill joins Ian to dive into the topic of TISAX, including who it's applicable to, why it's important and how businesses can make a start on earning a TISAX label. [03:40] What is TISAX? TISAX was developed for the automotive industry by the German Association of the Automotive Industry, VDA, and it's managed by the ENX Association. It's based on the ISO 27001 Annex A controls, and was created for the automotive industry because they were looking to standardise the framework for assessing and sharing information security results between manufacturers and their suppliers. [04:40] Who is TISAX applicable to? While applicable to the automotive industry, it encompasses quite a lot of businesses within this. This is because is applies to any organisation that handles sensitive data relating to vehicle development, manufacture and marketing. So, this can include any company providing car parts, vehicle software, cloud services, testing labs, engineering etc. Basically, any service providers to OEMs (original equipment manufacturers) will be applicable. TISAX can also be applicable for those dealing with automotive related events, marketing and photography, as new models are protected IP and will require related business to prove that they have the correct security requirements to ensure any potential prototypes are protected. [06:50] Why is TISAX important? Mainly, it gives the automotive industry a trusted, standardised way to ensure information security across the entire supply chain. Without it, the OEMs and suppliers can conduct their own audits, but it'll be their own interpretations or what is considered an adequate level of security. The industry saw this as an open door to chaos, so TISAX was created to protect highly confidential automotive information and support compliance with relevant data protection laws. However, now it's not so much a 'nice to have' Standard as it is a requirement to trade, especially within Europe. It's fast becoming a tender requirement, and many OEMs won't make it past the procurement process without a valid TISAX label. The ENX portal, where labels are registered, can also help speed up the on-boarding process. So, the whole TISAX system has been built for ease of access to help manufacturers choose suppliers that prioritise information security. [09:00] What's the consequence of not having a TISAX label? A loss of opportunities. Those within the automotive industry that don't have a valid label will be seen as a security risk, leaving them at a competitive disadvantage. [10:30] What are the 3 levels within TISAX? Unlike ISO 27001, TISAX has levels that depend on the level of data sensitivity that you're dealing with. Level 1: Self-assessment – Considered as 'normal risk' with general processing of data. Level 2: Remote Audit – Applicable to those dealing with confidential information such as design documents or internal projects. This requires both a self-assessment and an audit. Level 3: On-site Assessment – Highly confidential information, so this applies to those dealing with sensitive research, development information or prototype data etc. This requires a physical on-site assessment, as the qualified TISAX auditor will need to ensure that you have the appropriate physical security measures in place. Most businesses will require level 2, but if you're looking to work with high-spec OEMs, then level 3 is more desirable. [12:00] What are the 3 subject areas within TISAX? The 3 main areas are as follows: Information Security: This covers general information security controls such as relevant policies, access controls, risk management, incident handling and secure operations. Prototype Protection: This focuses on safeguarding physical and digital prototypes, design data, test vehicles and confidential development information. Data Protection: This ensures proper handling of personal data in line with legal requirements such as GDPR. If you're just doing a self-assessment, you can pick the areas which are most relevant to you. If you've been requested to earn a TISAX label, they will usually provide you with their preference on subject areas. Many will opt to take information security, but data protection is also quite common. The prototype section is more specialist and not applicable to all businesses. [14:00] How is TISAX implemented? There are a few stages to gaining a TISAX label: Awareness – Learn the requirements for TISAX and planning for the project ahead. This may include asking your clients about what they expect of your from an information security perspective and working out costs for assessments and any additional support. The ENX website has a lot of really useful info, including a handbook and a copy of the self-assessment. Preparation – This is where you need to complete your TISAX scope and register yourself on the ENX portal. Your scope needs to specify your selected level (1,2 or 3) and the subject areas you'll be focusing on. You also need to include the locations within scope, which have to be listed one by one (not simply 'all offices in the UK' for example). Self-Assessment – The template for this can be downloaded from the ENX website. This is essentially a Gap Analysis that grades your current level of compliance with the TISAX requirements. It includes a scoring mechanism, where you'll be aiming to get a 2.71, as that's the pass rate. This self-assessment will highlight what gaps you need to fill before going ahead with an external assessment. Implementation – This is where you will bridge those gaps highlighted in the Self-assessment. This will involve creating the required documentation requested by TISAX and updating existing systems to align with requirements. Before going ahead with external assessments, we highly recommend you conduct some internal audits to ensure you're ready. External Assessment – Whether this is remote or on-site, you need an official TISAX auditor to perform the assessment. A list of approved TISAX auditors is available on the ENX portal, we recommend getting a few quotes to get the best price. We also recommend requesting a kick-off meeting so you can have a chat with your auditor about the requirements and how they'd like to review the required evidence of compliance. The Assessments are similar to that of an ISO certification, it's broken down into 2 segments. One is a document/evidence review and the other is done with both parties present to go through their findings, review further evidence and to question any gaps found. Again, similar to ISO, you may receive either minor non-conformities, non-conformities, opportunities for improvement or observations in their final report. If you get any non-conformities, you'll need to provide an action plan within 2 weeks following from your assessment to address them. You will then be allowed a few months to implement the corrections, which will be reviewed and approved by the auditor before receiving your label. If you only received opportunities for improvement then you'll get a label straight away. [20:40] Why does TISAX use labels instead of certificates – and how can people verify these? Taking ISO 27001 as a comparison, that certification has a blanket framework that can apply to every business. While you can exclude small bits, the vast majority applies to everyone. TISAX is more scaled based on the level of security you're dealing with. Businesses can pick both different levels and different subject areas for their Label. Another key difference is that Labels can only be verified through the ENX portal, this is where other TISAX clients can see who has what Label, including the details of level and selected subject areas. Business can still chose to state TISAX compliance on their website, but the details regarding the level of compliance only need to be seen be relevant individuals. [22:05] What is the ENX portal and how does this help with supplier onboarding? The ENX portal is accessible through the ENX website. It does require a fee to make an account, but this is where everything related to TISAX is managed. This is where you will upload your scope and findings and it's where Labels are assigned and documented for suppliers to search for. There are options for how much information you want to disclose within those public searches, allowing you to select the need for contacting for further information. The ENX portal can help massively in reducing the amount of supplier questionnaires you need to fill in, as those looking for automotive suppliers will simply look up your TISAX Label to verify if you have the required level of security to continue with the procurement process. [24:50] Where should companies start if they want to earn a TISAX label? If you're just diving in, we recommend you do some research first to fully understand what you're expected to do to earn a Label and how much the process will cost. Next you'll need to define your scope, so look at what sites need to be included and identify relevant client requirements in relation to TISAX. This is to ensure you're going for the right Level and subject areas. Next evaluate your internal resource for the project and related budget. As mentioned, you will need to pay to register on the ENX portal and you need to consider Assessment costs and any additional support costs should you need consultancy services. You'll also need to assign individuals to manage the project, which will include completing the self-assessment, updating your policies, procedures and documentation to align with the requirements and possibly conduct training if required. This isn't a 2 week project, realistic timescales will vary, but generally if you're starting from scratch you're looking at 9-12 months. If you have ISO 27001 in place already this could be reduced to 6-8 months. As with anything Standard related, leadership commitment is a big factor as you'll need their help and support to ensure the projects success. If you need additional help, reach out to consultants such as Blackmores to help guide you through the process. [28:05] Upcoming TISAX Webinar – Join us on the 18th March 2026 at 2pm for a webinar where we'll dive into TISAX further and provide practical guidance on how to complete the VDA Self-Assessment. Attendees will also get access to some freebies. So don't delay, register your place here today. We'd love to hear your views and comments about the ISO Show, here's how: ● Share the ISO Show on Twitter or Linkedin ● Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List
According to a recent survey of more than 130 Seattle-area small businesses, conditions are just as bad now, or worse – than during the pandemic. More than 70% say foot traffic is down compared to the same time last year. To learn more we’re joined by Intentionalist CEO Laura Clise who led the survey, and Hana Yohannes, who owns Shikorina Bakeshop on Capitol Hill. We can only make Seattle Now because listeners support us. Tap here to make a gift and keep Seattle Now in your feed. Got questions about local news or story ideas to share? We want to hear from you! Email us at seattlenow@kuow.org, leave us a voicemail at (206) 616-6746 or leave us feedback online.See omnystudio.com/listener for privacy information.
Sarah Janzen was this week's guest on Success Profiles Radio. She is a Master Coach and founder of Her Big Leap, a coaching and training company dedicated to helping professional women transition from corporate careers into purpose-driven entrepreneurship with clarity, confidence, and success. After more than a decade of climbing the corporate ladder and experiencing burnout, she left and started her own business and helps women create their own profitable ventures. We discussed why more women are leaving Corporate America than ever before, what separates successful entrepreneurs from those who struggle, key advantages women have in business compared to men, and having clarity around next steps when deciding to change careers. In addition, we talked about why people are afraid to dream big, overcoming a scarcity mindset, the dangers of comfort and convenience, and the types of businesses her clients start. Finally, we discussed getting away from doing things for free while you're building your business, her coaching program, favorite client stories and much more. You can follow and listen to the show on Apple Podcasts/iTunes, Spotify, Audible, Amazon, iHeart Radio, and at Success Profiles Radio | Live Internet Talk Radio | Best Shows Podcasts
If you have ever felt like you are doing all the things, posting every day, showing up consistently, working late, and the sales are still not reflecting that effort, this episode is for you. I am diving into one of the most important distinctions I have made in my entire business journey: the difference between building a business and building a brand. A business sells things when people need things. A brand makes people want to be part of something, and they keep coming back without being chased. And if you have hit a plateau, I promise you it is not your work ethic that is the problem.After working with over 9,600 jewelry brands, I have seen this pattern over and over again. The designers who break through are not working harder, they are building from a stronger foundation. I am sharing why talent alone will never create demand, what iconic founder-led brands all have in common, and the identity shift that has to happen before any strategy will actually work. I am also sharing details on the Obsessed 21-Day Activation, my newest challenge designed to help you become the kind of founder people cannot stop talking about.In This Episode, You Will Learn:[0:00] Why being busy is not the same as building a brand, and the one question that reveals which one you have right now[5:00] The real difference between a business and a brand, and why it changes everything about how you show up and sell[6:00] What would happen to your sales if you stopped posting for 30 days? This question reveals everything[6:39] Why talent alone will never create demand, and the infectious founder energy behind the brands that actually sell out[12:00] The real reason you are busy but broke: it is a foundation problem, not an effort problem[16:29] The identity shift that is the single most powerful move you can make to scale your brand, plus how to join the Obsessed ChallengeHere are the resources mentioned in the show:Join the Obsessed 5-Day Free Challenge + 21-Day ActivationThe Launchpad Daily Audio Coaching ProgramDesire AI for Jewelry Business MarketingAre you enjoying the podcast? We'd be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week. Click here to review the show on Apple podcast or your favorite platformSelect “Ratings and Reviews” and “Write a Review”Share your favorite insights and inspirationsIf you haven't done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won't get elsewhere.xo, Tracy MatthewsFollow on Social:Follow @Flourish_Thrive on InstagramFollow @iamtracymatthews InstagramFollow Flourish & Thrive Facebook
The Supreme Court drops a bombshell ruling on presidential tariff authority — and the financial consequences could be massive. With estimates ranging from $175 billion to potentially $2 trillion in refunds, damages, and legal claims, businesses are lining up for repayment after tariffs were ruled unconstitutional. What does this mean for the U.S. economy, trade negotiations, and President Trump's strategy moving forward? We break down: The legal limits on presidential tariff powers The economic ripple effects now hitting Wall Street Why secondary tariffs may still survive How manufacturing is shifting back to America The geopolitical strategy behind Taiwan chip factories relocating to Arizona And a fiery Senate standoff involving Mitch McConnell, John Thune, Lindsey Graham, and Tim Scott Is this the end of tariffs as a primary economic lever? Or a strategic pivot moment? We unpack the good news, the bad news, and what happens next. ⏱ Suggested Episode Structure (45–60 min) Segment 1 – The Supreme Court Ruling (10–15 min) Court rules president cannot use emergency powers to levy tariffs Constitutional basis: Congress holds tariff authority Estimated refund exposure: $175B baseline Potential total liability: $1–2 trillion including damages and interest Lawsuits beyond refunds (harm claims, legal fees) Mention: The Wall Street Journal analysis skepticism Historical context: tariffs retained under Joe Biden Segment 2 – Secondary Tariffs & Legal Strategy (8–10 min) Use of Section 232 & 301 authorities President retains embargo power Narrow scope of ruling Treasury Secretary Scott Bessent outlines alternative tools Political communication missteps vs strategic unpredictability Segment 3 – Manufacturing & National Security Strategy (10–15 min) Trade deficits down Bilateral deficit with China reduced Manufacturing returning to U.S. “Build here, compete here” model 100% expensing incentives Taiwan & chip strategy: Relocation of advanced chip production from Taiwan Strategic tension with China Arizona fabrication facilities National security implications Segment 4 – Political Firestorm in the Senate (10–15 min) Election reform bill stalling Filibuster rules controversy Committee control battle Internal GOP friction Key players: Mitch McConnell John Thune Lindsey Graham Tim Scott Midterm implications (2026 outlook).
Silicon Bites Ep292 | 2026-02-23 | Russia is closed for business — the war economy that is devouring its own future. Russian opposition economist Vladimir Milov says Russia's economy now runs on one fuel: state war spending. Businesses can't invest, workers are disappearing, interest rates crush enterprise — and the Kremlin doesn't seem to care. The result? A country technically functioning, but economically shutting down, abandoning the core tenets of a market economy, and shedding all vestiges of economic rationality. Russia hasn't been sanctioned into isolation and oblivion. It's reorganising itself into a permanent wartime command economy – destroying all the economic progress of the 1990s. ----------SUPPORT THE CHANNEL:https://www.buymeacoffee.com/siliconcurtainhttps://www.patreon.com/siliconcurtain----------SOURCES:AP News — wartime tax pressure on small business (2026)Reuters Breakingviews — fiscal strain and depletion of reserves (Feb 2026)The Moscow Times — stagnation, falling profits, investment slowdown The Moscow Times — taxes rising and growth ~1% PISM / economic analysis — 21% interest rates, labour shortage Wilson Center — war economy discourages investmentRUSI — inflation driven by war spendingGuardian economic analysis — labour shortages and tax increases Kyiv Independent interview with Vladimir Milov — reserves depletion and investment collapse----------SILICON CURTAIN LIVE EVENTS - FUNDRAISER CAMPAIGN Events in 2025 - Advocacy for a Ukrainian victory with Silicon Curtainhttps://buymeacoffee.com/siliconcurtain/extrasOur events of the first half of the year in Lviv, Kyiv and Odesa were a huge success. Now we need to maintain this momentum, and change the tide towards a Ukrainian victory. The Silicon Curtain Roadshow is an ambitious campaign to run a minimum of 12 events in 2025, and potentially many more. Any support you can provide for the fundraising campaign would be gratefully appreciated. https://buymeacoffee.com/siliconcurtain/extrasWe need to scale up our support for Ukraine, and these events are designed to have a major impact. Your support in making it happen is greatly appreciated. All events will be recorded professionally and published for free on the Silicon Curtain channel. Where possible, we will also live-stream events.https://buymeacoffee.com/siliconcurtain/extras----------
This week, Jack Sharry talks with Sneha Shah, Executive Vice President and Head of New Business Ventures at SEI. Sneha brings more than 25 years of global leadership experience across data, technology, and human-centered innovation. Jack and Sneha explore how innovation actually takes root inside large financial services organizations. Sneha shares how SEI is incubating new ideas, empowering employees, and turning emerging technologies like AI and tokenization into real-world impact. The conversation spans mindset shifts, the role of community, generational and gender-based wealth transfer, and why partnerships—not ownership—will determine who wins in the next era of wealth management. In this episode: (00:00) - Intro (01:35) - Sneha's global career journey and her role at SEI (04:47) - How SEI sources ideas and turns them into new ventures (07:39) - From idea to impact: real examples of innovation getting funded (09:45) - How employees are responding to SEI's innovation culture (10:40) - Why personalized communication is key to leading organizational change (14:46) - Sneha's outlook on the future of the financial services industry (19:18) - Why partnerships matter more than ever in times of rapid change (21:05) - Sneha's key takeaways (22:08) - Sneha's interests outside of work Quotes "The largest obstacle to the emerging technologies is not the technology itself—it's often the mindset that will allow that technology to take root." ~ Sneha Shah "Innovation cannot be impactful unless you actually bring people along. And I see that with AI and tokenization. The use, adoption, and scaling of it really depend on the human being feeling like it's something that's going to help transform that job." ~ Sneha Shah "The failure of our ability to take advantage of technology is not going to be technology. It's going to be our lack of imagination. And so the more that you can excite people's imagination and get them to engage, the further you can really take these technologies." ~ Sneha Shah Links Sneha Shah on LinkedIn SEI SEI Next Thomson Reuters Education Development Center African Leadership Academy Connect with our hosts LifeYield Jack Sharry on LinkedIn Jack Sharry on Twitter Subscribe and stay in touch Apple Podcasts Spotify LinkedIn Twitter Facebook
In a recent episode of the HR business marketing podcast, A Better HR Business, Ben and his guest, Val Esway, founder of Work with Val, talk about the challenges of hiring, compliance, and employee management for small and growing businesses across the US and Canada. Val Esway partners with founders and leadership teams to build the recruiting and HR foundations necessary for sustainable growth. With a background spanning early-stage startups, e-commerce brands, and agencies, she has served as a People & Talent Manager, Director of Operations, and Chief of Staff. This unique trajectory allows her to bridge the gap between human-centric HR and the gritty operational realities founders face daily. Val has completed over 150 projects focused on hiring strategy, HR infrastructure, and people operations. She specializes in helping scaling businesses move away from "firefighting" toward practical, hands-on systems that support first hires and beyond. Val brings a grounded, collaborative approach to every engagement, ensuring leaders can make confident people decisions as their teams evolve. Val loves sharing her expertise via talks and training sessions. Popular topics include compliance basics, choosing the right HR tools, and navigating the complexities of pay structures (e.g., W-2 vs. 1099). She's happy to tailor discussions to what founders and business owners need most. You'll hear practical strategies for client acquisition, running a workplace consulting business, and packaging consulting offers. Whether you identify as HR, workplace, L&D, OD, recruitment, or people & culture, you'll discover real stories and actionable advice to attract clients, win contracts, and grow sustainably. What You'll Learn in This Episode: How to get more clients as a consultant through referrals and personalized service Insights into running a workplace consulting business for smaller and younger companies, including compliance, recruitment, and team development Val Esway's journey, including lessons from cleaning up compliance issues, helping founders make their first hires, and developing high-touch HR solutions Episode highlights: Val Esway's background and the types of clients Work with Val serves (00:47) Common HR challenges faced by small and young businesses, especially those without dedicated HR staff (01:12) Navigating performance management and terminations thoughtfully and compliantly (02:42) The impact of terminations on the wider team and why respect matters (03:25) Recruitment support: Helping founders clarify what role they truly need and managing the hiring process end-to-end (05:11) Special considerations for e-commerce founders transitioning from agency relationships to hiring in-house staff (08:01) Popular training topics for business owners, including compliance basics and choosing HR systems (10:01) Common mistakes in hiring, pay structure, and contractor versus employee classification (12:09) Why many growing businesses rely on referrals and the value of a personalized, high-touch consultancy (16:03) Resources & Links Mentioned: Work with Val website: www.valesway.com Val's LinkedIn: www.linkedin.com/in/valesway Check out this B2B podcast launch service. About The A Better HR Business Podcast The A Better HR Business shares strategies, tactics, success stories, and more about marketing for HR consultancies and marketing for HR tech companies, and how to get more clients. Follow the show on Apple Podcasts or Spotify so you don't miss future episodes. For show notes and to see details of our previous guests, check out the podcast page here: www.GetMoreHRClients.com/Podcast HR BUSINESS GROWTH RESOURCES Get the new book - Grow A Successful HR Business Your Way Launch your own business podcast: B2B Podcast Agency VISIT GET MORE HR CLIENTS Want more clients for your HR-related consultancy or HR Tech business? Visit the Get More HR Clients website for articles, newsletters, podcasts, videos, resources, and more at www.getmorehrclients.com.
In this week's Security Sprint, Dave and Andy covered the following topics:Opening:• Tribal-ISAC and WaterISAC events!• Check out our newest webpage and our new blog post, kicking off this new Gate 15 blog series!• AI Threat Landscape: Fact vs. Fiction As We Start 2026• AI Threats Resilience, a new Gate 15 service page outlines a suite of AI threat informed workshops and tabletop exercises designed to help organizations understand AI driven risks, clarify ownership of AI exposure and rehearse response to AI enabled incidents. • TLP: CLEAR – WaterISAC Top Actions to Enhance Your Utility's Cybersecurity • (TLP:CLEAR) WaterISAC – TOP ACTIONS to Enhance Your Utility's Physical Security • Cyber Incident Reporting for Critical Infrastructure Act of 2022 (CIRCIA) – Cybersecurity and Infrastructure Security Agency – 18 Feb 2026: CISA posted an update stating that due to a lapse in DHS appropriations it may be unable to hold scheduled CIRCIA Town Halls and will not conduct meetings during any lapse in appropriations. Main Topics:Cyber Resilience: An Incident Doesn't Have to Be a Crisis Binary Defense, 19 Feb 2026. This blog reframes security operations around limiting business impact instead of chasing security perfection, noting that incidents are inevitable in complex enterprises and that the true differentiator is whether they escalate into crises. • The ENISA Cybersecurity Exercise Methodology ENISA | 16 Feb 2026 & ENISA publishes Cybersecurity Exercise Methodology to guide and standardize EU cybersecurity exercises) • Information Sharing – U.S. Legal and Regulatory Guidance – Health ISAC – 18 Feb 2026• Businesses urged to ‘lock the door' on cyber criminals as new government campaign launches – UK Government, 19 Feb 2026Violence & Extremism • Man Targets DHS Building With Stolen Ambulance In Attempted Arson Attack Source: The Daily Wire, 19 Feb 2026 • Armed man shot and killed after "unauthorized entry" into Mar-a-Lago perimeter, Secret Service says — CBS News, 22 Feb 2026• Mar-a-Lago Gunman Was Reportedly ‘Fixated' on Epstein Files and Believed There Was a Trump Government Cover-Up • USCP Officers Stop & Arrest Man with Loaded Shotgun Outside the U.S. Capitol — United States Capitol Police — 17 Feb 2026• FBI Albany, in Coordination with Nevada and New York Law Enforcement Partners, Investigating Vehicle Ramming at Electrical Substation in Nevada — FBI, 20 Feb 2026Quick Hits:• Launched: 9th Annual Dragos OT Cybersecurity Year in Review Dragos — 17 Feb 2026 • Significant Rise in Ransomware Attacks Targeting Industrial Organizations)• 3 Threat Groups Started Targeting ICS/OT in 2025: Dragos • CISA: Recently patched RoundCube flaws now exploited in attacks — BleepingComputer, 23 Feb 2026• CISA Adds Two Known Exploited Vulnerabilities to Catalog (RoundCube)• Government of Canada Alerts & Advisories: Roundcube security advisory (AV25-309) - Update 1 • CISA: BeyondTrust RCE flaw now exploited in ransomware attacks — Bleeping Computer, 20 Feb 2026 • 90% of Ransomware Incidents Exploit Firewalls • Ransomware Groups Shift Targets Mid-Sized Businesses Enterprise Defenses Harden, Research Shows • Searchlight Cyber Report: Ransomware Groups Claimed Record Number of Victims in 2025 with 30% Annual Increase — Searchlight Cyber — 17 Feb 2026• Securin 2025 Ransomware Report Finds AI Accelerating, Not Replacing, Human-Led Attacks • Record Number of Ransomware Victims and Groups in 2025 • Arctic Wolf Threat Report Highlights 11x Growth in Data Extortion Incidents and Continued Dominance of Ransomware Arctic Wolf | 17 Feb 2026 • 2026 Unit 42 Global Incident Response Report — Attacks Now 4x Faster Palo Alto Networks | 17 Feb 2026 • Blizzard slams Northeast with heavy snow and powerful winds • East Coast Blizzard Halts Travel, Cancels 8,000 Flights • El Nino is brewing: Here's what it means for U.S. weather in 2026
John Horn is an Economics Professor at the Olin School of Business at Wash U. He and Megan Lynch discuss the reaction to the Trump tariffs by the Supreme Court last week. He uses the word 'chaos' in describing what may come now following the ruling as business play a wait and see game.
Join Brian Doyle on this episode of MSP Business School as he sits down with Doug Kreitzberg from SeedPod Cyber to discuss the intricate world of cybersecurity insurance. Kreitzberg, with a rich background in the insurance industry, explores the dynamic relationship between MSPs and cyber insurance providers. He highlights the importance of having well-designed insurance programs that align with the specific technology and risk environments of SMBs (Small and Medium-sized Businesses). Doug's insights shed light on how MSPs can leverage cyber insurance to build trust and offer more value to their clients. In this episode, Doug Kreitzberg delves into the complexities of cyber insurance underwriting, emphasizing the role of MSPs in ensuring their clients are adequately protected. He reveals eye-opening statistics regarding insurance claims and the common pitfalls businesses face when they fail to understand the nuances of their coverage. By partnering with firms like SeedPod Cyber, MSPs can better navigate these challenges, offering their clients tailored insurance solutions that account for evolving risks, including the impacts of AI on cybersecurity protocols. Kreitzberg shares the latest trends in the industry, where insurers are starting to offer managed security services, potentially disrupting traditional MSP roles. Key Takeaways: Understanding Claims: 44% of cyber incidents result in denied claims due to unmet tech stack requirements, emphasizing the need for comprehensive and precise policy coverage. MSP Partnerships: Collaborations between MSPs and cyber insurance providers can enhance risk management and simplify the insurance process, benefiting both parties. Insurer Trends: Some insurance carriers are venturing into offering security services, creating potential conflicts of interest with MSPs. Risk Evaluations: Tools like the Insurability Audit help MSPs communicate risks and insurance needs more effectively to clients, aligning coverage with actual tech environments. Fee Income Opportunities: MSPs can benefit financially by incorporating SeedPod's systems, offering audit processes that create additional revenue streams. Guest Name: Doug Kreitzberg LinkedIn page: https://www.linkedin.com/in/dougkreitzberg/ Company: SeedPod Cyber Website: https://seedpodcyber.com/ Show Website: https://mspbusinessschool.com/ Host Brian Doyle: https://www.linkedin.com/in/briandoylevciotoolbox/ Sponsor vCIOToolbox: https://vciotoolbox.com
Two years ago, in episode #64 of The Green Room, we asked the question 'How do we stay safe online?' Since then, progress has been made. Businesses, tech leaders, governments and wider society have taken the time to understand the 'how' and have moved on to the 'do'. Some countries have started taking steps to ban under-16s from all major social media platforms, while the UK has rolled our further developments in its Online Safety Act, bringing in new legislation that aims to protect both children and adults. But in digital spaces, progress rarely moves in a straight line, and it can feel like every meaningful step forward is matched with a new threat that pushes us backwards. In just two short years, the use of generative AI has become widespread. And while the technology has the potential to make us more productive and creative, it's also armed bad actors with new ways to spread misinformation, share upsetting content, and develop nefarious scams – all of which pose serious risks, not just to children and young people but to adults and businesses too. So, how far have we really come in making the internet a secure and empowering space for everyone? Are things improving? Or just changing? How do we strike the right balance between protection and privacy? And what role can businesses and individuals play in keeping up with new technology to create an internet that is safe and valuable for everyone? That's what we're exploring with Cosima Wiltshire, Director at FlippGen, and James Smith, Head of Trust & Safety at Deloitte, as we ask: Is the internet getting safer? Tune in to find out: Why has the conversation around digital safety increased? What significant developments in online protection have occurred in the last two years? How do we measure the success of digital safety initiatives? What's the role of business in creating a safer digital world for everyone? Enjoyed this episode? Check our website for our recommendations to learn more about this topic: deloitte.co.uk/greenroompodcasts Find out more about The Yard here: theyardscotland.org.uk Guests: Cosima Wiltshire, Strategy and Partnerships Consultant at FlippGen, and James Smith, Head of Trust & Safety at Deloitte Hosts: Stephanie Dobbs and Oliver Carpenter Original music: Ali Barrett Recording date and location: London, 18.02.26
No one wants to see a rat in commercial spaces - not you, and certainly not your customers. But are commercial pest control services really worth it? Experts say yes - you stand to lose more from not hiring a pro. Learn more at https://911homehelps.com/commercial/ 911 Pest Experts City: Palmetto Bay Address: 9555 Southwest 175th Terrace #202 Website: https://911homehelps.com/ Phone: +1 786 269 6959 Email: info@911homehelps.com
Sam Wouters from River shares the latest insights on Bitcoin and Lightning Network adoption, highlighting recent data, growth trends, and misconceptions. Stephan and Sam also discover how Lightning is scaling, the role of institutional and business adoption, and effective strategies for individual investors.Takeaways:
Ken Goodrich bought his father's struggling HVAC company, only to have the IRS seize everything and 30 employees quit overnight. Left with just $3,000 and two technicians, Ken had to learn how a company actually works. Today, he has bought and sold over 250 companies and achieved a high nine-figure exit. In this episode, Ken shares his ultimate playbook for Business buying and capitalizing on the "Silver Tsunami" of retiring baby boomers.He breaks down exactly why the real money is in "boring" Home Services rather than flashy tech startups. You will learn his exact mathematical formula for evaluating a company's worth, why Service & Consulting businesses are prime targets for private equity, and how to execute a 1,000-day plan to 10x your company's value. Ken also reveals his unusual Entrepreneurship strategy of buying up phone numbers from dead businesses to generate millions in leads.The "Silver Tsunami" is creating a massive opportunity to buy retiring baby boomers' businesses with established brand equity.Cut a target company's historical customer base in half during your evaluation because you will lose customers during the transition.Target companies priced accurately or above market, as underpriced businesses attract budget-conscious customers who flee when prices are corrected.Buying a bankrupt competitor's dormant phone number can instantly generate revenue through existing service call volume.Build a strict 1,000-day plan with a budget and schedule before acquiring a company to ensure a highly profitable exit.Tags: Business buying, Entrepreneurship, Home Services, HVAC, Goettl, Business scaling.Resources:Grow your business today: https://links.upflip.com/the-business-startup-and-growth-blueprint-podcast Connect with Ken: https://www.linkedin.com/in/kenneth-d-goodrich-ba580427
The Supreme Court has issued a major ruling limiting the president's emergency tariff powers, which is poised to reshape the global trade outlook. This decision introduces new predictability for businesses, though shippers must still monitor supply chain costs and ongoing legal uncertainties. In Mexico, the recent killing of a cartel leader has sparked violent retaliation that is jolting U.S.-Mexico freight corridors and rattling the critical Port of Manzanillo. Businesses relying on these routes are currently bracing for severe delays and heightened security risks for their commercial shipments. Looking ahead, analysts predict that ongoing capacity attrition will lead to a turning point for truckload carriers in 2026 as they begin to command stronger rates. Consequently, shippers should prepare for a challenging bid season with increased pricing pressure and significantly less negotiating leverage. Follow the FreightWaves NOW Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Ever wonder what resorts and businesses are doing to conserve water, or how Southern Nevada can continue to grow under drought conditions? Crystal and Bronson talk about those topics and more on this special episode of the Water Smarts Podcast, “TAP THE TRUTH: Crystal and Bronson answer your questions about all things water in Southern Nevada.”Hosts: Bronson Mack and Crystal Zuelkehttps://www.snwa.com/https://www.snwa.com/
Following a Supreme Court ruling that rejected about half of President Trump's tariffs, U.S. businesses question whether refunds are coming their way. NPR's Alina Selyukh reports.Support NPR and hear every episode of Trump's Terms sponsor-free with NPR+. Sign up at plus.npr.org.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy
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We schedule date nights. We put work meetings on the calendar weeks in advance. We block time for workouts, studying, client calls, business planning.But we don't schedule friend dates.Somehow we expect friendships to just… survive.In high school and college, proximity did the work for us. You saw the same people every day. You studied together. Ate together. Walked to class together. Friendship was built into your environment.Now? There's no built-in proximity. No shared dorms. No accidental late-night conversations. If you don't intentionally create time, it doesn't happen.And then life gets full.Babies.Businesses.Marriage.Deadlines.Dreams.And friendships quietly move to the bottom of the list — not because they don't matter, but because they don't feel urgent.Add to that the fact that we're more emotionally mature now. We've been hurt before. We have boundaries. We have standards. But we don't always have the communication skills to match that growth. So instead of saying, “I miss you,” we withdraw. Instead of asking for more effort, we assume we're too much.And suddenly, you can have a beautiful, full life… and still feel lonely.Today I want to talk about adult friendships — why they feel harder than they used to, why they matter more than we admit, and how to build them intentionally in the middle of a very full life.
We had a kwentuhan with Burket last Philippine Startup Week 2025!Burket is a Philippine-based B2B Marketplace that efficiently and conveniently connects businesses.This episode is recorded live at the Philippine Innovation Hub in Marikina City.In this episode:00:00 Introduction01:06 Ano ang Burket? 25:26 How can listeners find more information?BURKETWebsite: https://burket.phFacebook: https://facebook.com/burketphPHILIPPINE STARTUP WEEKWebsite: https://phstartupweek.comFacebook: https://facebook.com/PhilippineStartupWeekTHIS EPISODE IS CO-PRODUCED BY:OneCFO: https://onecfoph.coKredit Hero: https://kredithero.comYspaces: https://knowyourspaceph.comSymph: https://symph.coSecuna: https://secuna.ioSkoolTek by Edfolio: https://skooltek.coMaroonStudios: https://maroonstudios.comRed Circle Global: https://www.redcircleglobal.comCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)ArkoTech: https://www.arkotechspacesolutions.comDVCode Technologies Inc: https://dvcode.techNutriCoach: https://nutricoach.comArgum AI: http://argum.aiPIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comWunderbrand: https://wunderbrand.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
From Wall Street to Main Street, the latest on the markets and what it means for your money. Updated regularly on weekdays, featuring CNBC expert analysis and sound from top business newsmakers. Anchored and reported by CNBC's Jessica Ettinger. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
This Day in Maine for Monday, February 23, 2026.
In this segment, Mark is joined by Missouri Attorney General Catherine Hanaway. Hanaway warns businesses to start removing illegal gambling machines and more.
Ashleigh Malangone is a lifestyle creator, host of The Eternal Entrepreneur Podcast and the Founder & CEO of Blaise, a tech startup building the missing infrastructure behind modern influencer marketing.After nearly a decade working as a content creator, strategist, and brand partner, Ashleigh recognized a fundamental flaw in the industry: creators were driving real-world consumer behavior, especially in physical retail, with no way to track, prove, or monetize their impact. Brands were investing heavily in creators, yet lacked verified attribution and clear ROI for in-store conversions. Blaise was built to solve that gap.Ashleigh built a highly engaged social audience and partnered with leading brands including META, Target, Estée Lauder Companies, REVOLVE, Bluemercury, and Tanger Outlets, to name a few. Her corporate background spans fashion and finance in NYC, giving her rare fluency across creative, commercial, and operational worlds.
Businesses and residents in Ennis' Architectural Conservation area are being urged to apply for an upkeep grant before the deadline closes this week. The Ennis Paint Scheme will see up to €1,000 made available to businesses and homeowners in the town centre and its environs to upgrade their buildings. The scheme has a total fund of €424,000 and applications can be submitted to the local authority up to Friday. Mayor of Ennis Mary Howard is hopeful it will benefit local firms.
Welcome to episode #1024 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when the digital infrastructure that underpins modern life feels increasingly hostile, few voices have been as prescient... or as relentless... as Cory Doctorow. A science fiction novelist, journalist and technology activist, Cory serves as Special Advisor to the Electronic Frontier Foundation and has long stood at the intersection of storytelling, policy and power. Over the course of a prolific career (one that includes bestselling fiction, influential tech policy books like Chokepoint Capitalism and The Internet Con, and his widely read Pluralistic blog) Cory has chronicled how digital markets consolidate, calcify and ultimately betray their users. His latest nonfiction work, Enshittification - Why Everything Suddenly Got Worse And What To Do About It, gives a name to the slow degradation of online platforms: the predictable cycle in which services begin by delighting users, then exploit them, then squeeze the businesses that depend on them, until only monopoly power remains. Cory situates this decline not as technological inevitability but as the result of specific policy choices that empowered monopolies and weakened enforcement. At the same time, Cory challenges the fatalism that often surrounds technological decline. Anti-circumvention laws, regulatory capture and collective action problems may constrain consumers, but they are not immovable forces. Cultural norms can shift. Policy can be rewritten. Markets can be redesigned. Grounded in economic literacy and moral urgency, Cory's work calls for ethical leadership, regulatory courage and a reclamation of agency in the systems that shape our digital lives. Enjoy the conversation… Running time: 1:00:43. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Cory Doctorow. Enshittification - Why Everything Suddenly Got Worse And What To Do About It. Pluralistic. Chokepoint Capitalism. The Internet Con. Cory's books. Cory's newsletter. Follow Cory on X. Chapters: (00:00) - Introduction to Cory Doctorow. (03:07) - The AI Bubble: Understanding the Economics. (06:08) - The Future of AI and Labor. (08:56) - Open Source Models and Their Potential. (11:50) - AI as a Tool: The Multiplier Effect. (14:50) - The Reality of AI's Impact on Society. (17:57) - Billionaire Perspectives and UBI. (20:56) - The Disconnect Between Wealth and Labor. (23:49) - The Future of Work in an AI-Driven World. (30:15) - The Illusion of Value in Economic Activity. (33:34) - The Crisis of Ethical Leadership. (36:56) - The Role of Policymakers in Corporate Behavior. (38:45) - Understanding Lock-In: Users and Businesses. (40:40) - The Impact of Monopolies and Monopsonies. (49:22) - The Need for Anti-Circumvention Law Repeal. (54:24) - Cultural Norms vs. Regulation in Consumer Behavior.
Send a textThe cannabis world is reeling! House Agriculture Chairman Glenn "GT" Thompson's new Farm Bill draft introduces a "total THC" standard that could ban most hemp products.#cannabisnews #farmbill #00:00 Farm Bill Markup Tomorrow: What's Actually Changing?01:40 Hemp Beverages & Interstate Sales: Why the Loophole Is Closing02:19 Congress, Tariffs, and Election Chaos: Why Nothing Gets Done03:54 Inside the New Farm Bill: 0.3% Total THC + Kicking Products to FDA05:15 Loophole Business vs Real Reform: Rescheduling, Schedule III, and Reality Checks07:19 Cannabis & Mental Health Studies: Age-Gating as the Legalization Argument11:02 Seeds, Genetics, and Debanking: The Next Underground Market?14:41 “Just Legalize It” Isn't a Plan: Medical Cannabis as the Winning Policy17:32 Texas Ballot Push + FDA Missed Deadlines: Enforcement vs Banking Reality21:02 Missouri vs Illinois Hemp Rules + The Politics of Lobbying and ‘Real Change'25:33 GOP Congressman Cheers Schedule I: The Next Story Tease25:58 Why Hemp & Cannabis Reform Keeps Getting Stalled (Andy Harris & House Roadblocks)26:50 Reschedule vs Deschedule: Building the Whole ‘Staircase' Without Loopholes28:28 NBA Player Busted in The Bahamas: Why Legal Markets Mean Safer Access29:55 Regulated Medical Cannabis: The Only Policy Congress Can Agree On31:05 Name That Strain: Black Truffle (Terps, THC Myths & Compliance Talk)35:29 Cannabis Contracts in Federal Court: When ‘Illegal' Kills Enforcement40:45 Government-Run Dispensaries & The Backlash: Smell Laws and Public Space43:29 Gummy Chaos: Dosing a Flight, Edible Limits, and Wild State-by-State Caps45:43 Activism Reality Check, Wrap-Up, and Store Updates (Logo, Window, Soft Open)want to start your own podcast? Try StreamYard.Want to create live streams like this? Check out StreamYard: Support the showGet our newsletter: https://bit.ly/3VEn9vu
Businesses face huge uncertainty over Donald Trump's latest tariff threats.
Most people think scaling is about money. They're wrong. In this clip from The Abundance Mindset podcast, Vinney Chopra breaks down why the real unlock behind companies like Google and Amazon isn't just OPM (Other People's Money) — it's OPT (Other People's Time). This is the shift most entrepreneurs never make. You can hustle harder. Or you can build systems, teams, and partnerships that multiply effort. Vinney explains how syndication, delegation, and leverage allow entrepreneurs to scale without burning out — and why trying to do everything yourself is the slowest path to wealth
What happens when old systems begin to collapse?Who leads when traditional institutions fail to protect communities, uphold values, or move with integrity?In this episode of The SYNARCHY Podcast, Adina shares a grounded and practical 3-part framework for how small and medium-sized mission-led businesses and B Corps can lead what comes next.Because this moment in history is not theoretical.It's changes are structural.And mission-driven founders are uniquely positioned to build what replaces what's falling apart.Why This Matters NowAs economic, political, and social systems destabilize, many traditional leadership structures are proving slow, rigid, and disconnected from real communities.But mission-led businesses are different.They are:Closer to the people.Faster to adapt.Rooted in values.Built to balance people, planet, and profit.This episode explores why social and environmental impact businesses are not on the sidelines — they are central to shaping the next chapter of our economy.The 3-Part Framework1️⃣ Ground in the Mission (Clarity Over Chaos)Leadership starts with clarity.Not a polished mission statement — but deep conviction about:What you are here to protectWhat you are here to buildWho you are here to serveIn times of uncertainty, mission-led businesses anchor communities through consistency and values-driven action.Clarity becomes leadership.2️⃣ Build Sustainable Structures (Stability Is Leadership)Impact without systems collapses.This means strengthening:Legal preparedness and risk mitigationRevenue systems and financial resilienceCapacity planning and operational systemsDecision-making frameworksMission-driven businesses must protect both their downside (legal stability) and their upside (growth systems).Legal and financial stability is not corporate.It is responsible leadership.3️⃣ Expand Strategically (Growth Is Service)Growth is not greed.It is reach.When you expand your business responsibly:Your mission travels further.Your impact deepens.Your business becomes more resilient.Strategic expansion rooted in the triple bottom line — people, planet, and profit — is how mission-led companies build a new kind of economy.Leadership in this era requires responsible growth.Key TakeawaysClarity is leadership.Stability is impact.Growth is service.Mission-led businesses are not waiting for permission.They are building the future in real time.Ready to Strengthen Your Leadership?If you are a founder of a mission-led business or B Corp and want to build stronger revenue systems, sustainable growth, and long-term resilience, explore working together.
Send a textA new 10% global tariff has been announced after the Supreme Court ruling on Trump tariffs, creating major uncertainty for importers and ecommerce sellers. This tariff update follows a fast legal reversal and introduces a 150-day window under federal trade law. Businesses are now watching Congress, refund decisions, and future tariff changes that could impact supply chains and pricing.If rising tariffs are about to squeeze your margins, schedule a strategy session now and get a real action plan before the next policy shift hits: https://bit.ly/4jMZtxu#AmazonSellers #AmazonFBA #TariffNews #EcommerceStrategy #tariffnews2026-------------------------------------------------------------------------Want free resources? Dowload our Free Amazon guides here:Amazon Proft Margin Defense 2026: https://hubs.ly/Q042trRH0Amazon PPC Guide 2026 is here!: https://bit.ly/4lF0OYXAmazon SEO Toolkit 2026: https://bit.ly/4oC2ClTAmazon Seller Strategy Report 2026: https://bit.ly/3YN1RME2026 Ecommerce Website & SEO Readiness Checklist: https://hubs.ly/Q040Jg0M0Amazon Crisis Kit: https://bit.ly/4maWHn0________________________________Timestamps:00:00 – Supreme Court Overrules Trump Tariff Decision00:30 – New 10% Global Tariff Announced Under 150-Day Law01:00 – What Happens Next and No Refunds Update________________________________Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast:My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show
Nearly a year ago, Trump announced his “Liberation Day” tariffs, slapping high import taxes on goods from countries around the world. The sweeping tariffs hurt the New York-based wine importer VOS Selections, one of several plaintiffs that challenged the Trump administration in court, arguing the president lacked the ability to impose the tariffs under the International Emergency Economic Powers Act.Today, the Supreme Court agreed, ruling that many of President Trump's tariffs are unconstitutional. NPR's Scott Detrow talks with NPR Chief Economics Correspondent Scott Horsley and NPR Legal Affairs Correspondent Nina Totenberg about the court's decision and what it means for businesses and consumers.For sponsor-free episodes of Consider This, sign up for Consider This+ via Apple Podcasts or at plus.npr.org. Email us at considerthis@npr.org.This episode was produced by Tyler Bartlam, with audio engineering from Ted Mebane. It was edited by Christopher Intagliata, Courtney Dorning, Scott Horsley and Krishnadev Calamur. Our executive producer is Sami Yenigun.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy
Preview for later today. Gene Marks explains that despite administration claims, the rising costs of tariffs currently fall directly onto the shoulders of American consumers and frustrated small businesses.1910
Gene Marks reports that despite a disappointing fourth-quarter GDP growth rate of 1.4 percent and sluggishness in shipping and chemical sectors, small businesses remain surprisingly resilient with optimism above average and continued hiring plans even as AI integration remains limited. 31949 STORK CLUB
Are you wondering if AI video creation tools are worth the investment? Overwhelmed by YouTube's rapid rollout of new features? To discover what YouTube's latest AI tools can actually do for your business, which content formats have the biggest opportunity for organic reach, and how to use new targeting features without hurting your channel's performance., I interview Liron Segev.Guest: Liron Segev | Show Notes: socialmediaexaminer.com/706Review our show on Apple PodcastsSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Is your handmade business making sales, but you've hit a ceiling? Good news, I'm about to share how to break through! In this episode, we'll dissect the moment every product-based business owner hits when demand outgrows your personal capacity and you become the bottleneck. I call it the Breaking Point, and it's exactly where scaling either happens… or stalls.I'll show you how to redefine what “handmade” means as you grow, identify what's keeping your business stuck, and make the shifts needed to scale your physical product business without burning out. If you want to grow your handmade business (whether you make candles, jewelry, pottery, or any other handmade product) to $1M and beyond, it's time to stop doing more and start building differently.In This Episode, You'll Learn:00:00 What is the “Breaking Point”?05:45 Why every product-based business eventually hits a capacity ceiling.08:00 The revenue levels where structure typically breaks.12:00 Why what got you here won't get you to your next level.17:15 The sand-in-your-hand exercise that shows how control shrinks capacity.22:00 How a $2M pottery brand still operates as handmade with 20 potters.25:00 The identity shift from maker to creative director.26:30 The 2 areas product businesses should consider hiring for first.28:00 How to decode where you must stay and where you must get out of the way.34:15 How to identify the one area that breaks when you get busy.42:30 The 3 decisions to make when you hit your Breaking Point.45:45 What would change if you stopped carrying it alone?47:00 How to download the free Do, Delegate, Delete training.Resources + LinksDownload the free Do, Delegate, Delete training and workbook HERE!Ready to SELL MORE products without the hustle of building a following? Join Sales Accelerator HERE! Get business tips sent right to your inbox - join the newsletter!Watch on YouTubeFollowJacqueline on IG: @theproductbosstheproductboss.com