Matt and Adam are life long slaves to the hospitality industry, working as waiters, bar tenders, chefs, managers, tour guides, you name it. This show gives diaries of what it's like to work in hospitality, stories of the best and worst customers and tips and tricks for anyone considering going into…
So this week we found the 7 most common complaints from customers and how a manager should respond. And Matt will tell you why that's all bollox!Then Adam has a rant.Tis a good one!As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week.
This week we focus on some stuff that you've sent us. We have an email from Barry telling how he's finally making his shitty job work for him.And an email from a concerned customer that a manager was being a bit of a dick to his staff.So we answer both, it was a lot of fun.
So Matt still has no job, but that's ok. It's all his own fault.This time Adam has a list of things that kids can do when in restaurants to stop themselves getting bored and keep them involved.Matt tells a story about when he was a kid, in particular when he was 12. It's not a happy one, but still.
Episode 2 of this season means that Adam does some research to get some topics to talk about that are server and retail related.Then Matt drops a bombshell that isn't really surprising when you listen back on previous episodes!
It's back, by semi popular demand, well that's all we need really!Table for 2, the mini show where we bitch about our day jobs like little bitches.Adam forgot we were doing it so he did nothing for it, but that's ok because it's usually Matt who does fuck all!To kick off the new season, Matt is back with another diary entry all about his shift where every arsehole was an arsehole.
This week sees the last in the season of #tablefor2 as we make way for our new mini show - #moviepitches.Matt's diary tells a story of a table who complained just to have everything given to them for free, but it then transpired that they didn't have enough money to begin with .Adam would have done some research, but instead he got mixed up and thought we were doing movie pitches a week early.No harm, it'll show you what we're all about.
This week in Matt's Diary he recounts the tale of some rather loud and obnoxious customers who he very could have mistaken for American, if it wasn't for his keen ear for accents and incredible detective work.And Adam trawls through Reddit to find the 11 most irritating things that customers have ever asked for...
In Matt's diary this week he takes a look at some VIP customers who probably don't deserve to be on the VIP list at all!And Adam has a list of things that restaurant and bar staff do wrong, according to customers!
Matt's diary this week tells a tale of staff from another restaurant acting like the worst customers ever. Should they know better or should we cut them some slack because it was their night out?Adam ponders the need for proper staff training, considering the high turnover of staff in restaurants etc.
We've all had one of those shifts when all of the morons come out to play. And when they do, they'll all be sat in your section.Matt unloads this week's stress into his diary and Adam instead gets a list of 5 disgusting truths about every restaurant (from a chef).
Matt's diary this week focuses on the type of customer who jokes about being "terrible" by just being insufferable.Then Adam asks who is better - restaurant servers or banquet servers!Let the fight begin!
This week Matt tells a story of a customer who tried to get free stuff by sabotaging her own meal and Adam does some more proper research!
This week Matt is off work, so doesn't have any current stories about hating work. That doesn't mean he can't pull from 22 years of experience though! Also, Adam has gotten himself a new job so has done a list of things that he'll miss when he leaves and never comes back to have to serve food ever again! As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes podskwod@gmail.com
Matt's diary this week is all about the VIP customer who makes themselves a VIP just by being annoying and impossible to ignore. Don't be that person.And Adam has a Top 5 things that really annoy him about working in a restaurant, but that might not annoy anyone else...
This week we have another listener email about his own experiences working as a waiter.Adam looks at things that have become cliché'd in restaurants and Matt has another entry in his diary, this time about a man who can't communicate with other human beings properly.
This week Matt's focused on a customer who faked an allergy just so that something wouldn't appear on her plate. It's hard to believe that a grown person would act so childish, but anyway! Adam does some actual research to find out what people complain about most and we discuss whether or not those complaints are warranted. (Spoiler, they're mostly not) As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes podskwod@gmail.com
Another episode, another adventure in hospitality. This week's Dear Diary from Matt features a customer who is just a terrible person, who with added alcohol becomes just weird. Then Adam does some research to find out what things a terrible waiter does. Are we guilty of any of them? As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes podskwod@gmail.com
This week Matt looks at people who order for the table and how annoying it can be for all involved! And Adam looks at a top 10 list of how to behave as a customer while dining in a restaurant. Be honest with yourself and ask how guilty you are of any of them! As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes podskwod@gmail.com
This week in Matt's Dear Diary we hear a tale of a table who wanted everything made to their specific requirements. Which is ok if it's one or two small things, but when the whole table wants their own menu, it's a massive pain in the hoop. Adam does some actual research from waiterrant.net which is 50 signs that you work in a terrible restaurant! Let's see how many you can check off your list. Thanks for listening, sharing and all that good stuff. Twitter Facebook iTunes podskwod@gmail.com
Is there anything worse than being an arsehole to a server? How about a server dining in another restaurant and then being an arsehole to a server? Yeah, that's worse. Feel free to get in touch at any time, and in particular if you're a hospitality or retail worker and want to share some stories of your own, do so with the following links or leave a comment below! Thanks for listening, sharing and all that good stuff. Twitter Facebook iTunes podskwod@gmail.com
Our brand new mini-cast telling of our adventures in hospitality and giving tips on how not to be an arsehole while being a customer! Feel free to get in touch at any time, and in particular if you're a hospitality or retail worker and want to share some stories of your own, do so with the following links or leave a comment below! Thanks for listening, sharing and all that good stuff. Twitter Facebook iTunes podskwod@gmail.com