Podcasts about customers

It can be a real challenge to balance staying on top of shifting ad policies and actually seeing results. On one hand, you've got to keep your ads in line with the rules, which seem to change all the time. On the other hand, you want to make sure those ads are driving real sales, not just checking boxes. It's all about refining your approach, tweaking things as needed, and keeping a close eye on what works to make sure you're meeting both the compliance standards and your financial goals. John Horn is the CEO of StubGroup, a premier Google Ads agency that has been helping small and medium-sized businesses address the challenges of digital advertising for over a decade. In addition to his role at StubGroup, John is also the host of his own podcast called “Clicks to Customers,” where he shares his ideas and expertise on a wide range of marketing topics. Today, John talks about the importance of understanding client needs and setting realistic expectations when it comes to running successful Google Ads campaigns. Stay tuned! Resources StubGroup: Dominate Google Ads And Grow Your Business Clicks to Customers by StubGroup Podcasts on Spotify Podcasts John Horn on LinkedIn

In 1974, two young industrial designers in the Netherlands started a company making spinning wheels. Beginning in a family member's chicken coop, they built a modern wheel featuring an upright castle-style format, a then-uncommon bobbin-lead drive system, and a drive wheel without spokes. Jan Louët Feisser and Clemens Claessen named their company Louët and began building the now-iconic S10 spinning wheel. The company soon moved out of the chicken coop and brought on other employees. By 1982, they began making looms, from expandable table looms to countermarche and eventually dobby looms. The founders, who loved the design aspect more than management, brought on Theo Vervoorn to handle the daily logistics. Across the Atlantic in Canada, a family of Dutch immigrants had started a farm as part of the “back to the land” movement. The sheep raised on their farm produced wool that needed to be processed, so Trudy van Stralen learned to spin, weave, and dye. She began selling Louët spinning wheels and soon became not only one of the company's largest dealers but also an adviser on the fiber arts market. The van Stralen company founded Louët North America, with David van Stralen joining in 1994 and developing a special focus in equipment mechanics and maintenance. Over 50 years, countless aspects of Louët's business have changed, and their practices have kept up. The modern manufacturing techniques that Louët pioneered in 1974 have continued to evolve, with 3D modeling, computer-guided milling, and contemporary materials finding their place in the company's products alongside the high-quality wood that exemplified even the earliest wheels. Customers seek out answers online and in videos at all hours, and Louët strives to reply to customer questions in 24 hours. From small improvements to existing equipment to new products large (dobby looms) and small (inkle looms and a brand-new ballwinder), the company keeps design as a central focus. Some aspects of the business continue unchanged as the company has passed to a second generation. Theo Vervoorn's son, Paul, joined the company in 2012 and purchased it in 2023. David van Stralen joined Louët's main business as director of operations in 2022, though he can still be found replying to customer support tickets on weekends and tuning up equipment at festivals. As they plan for their next 50 years, Louët's customer support team continues to help half a century's worth of customers, and the design team has a list of products and innovations they're working on. In this spotlight episode, discover what sustains the company and how they approach spinning and weaving. Links Louët.nl (https://www.louet.nl/) Louët's 50th anniversary celebrations (https://b2b.louet.nl/en/50-years-louet) Louët dealers (https://b2b.louet.nl/en/dealers) can be found in 45 countries. (If you have a question ourside your dealer's business hours, you may find your answer at their Support portal. (https://b2b.louet.nl/en/support) Linda Ligon's article “The Louet s10 Spinning Wheel Is 50 Years Young” shares her experiences collaborating with Louët over a half century. This episode is brought to you by: Louët Team Louët (https://www.louet.nl/) is proud to be part of a multi-generational family business. We have been producing high quality handcraft products for 50 years. We take pride in our workmanship, innovative products, and customer service. We look forward to helping you with your next Louët products or to help introduce you to our fine products for the first time.

5pm: Breaking: Seattle deputy mayor: New SPD chief to be announced in December // Guest - PSE Spokensperson - Geral Tracy // “We know you are frustrated.” PSE issues outage update to customers // The sad streetcar and the saddest street // Google Releases its impossible to read “gift guide” // Letters

An update on the race between Republican Representative Michelle Steel and Democratic challenger Derek Tran, who's still leading with a razor-thin margin. More than 1200 people in Pacoima and Sun Valley will split a nearly $60 million settlement from the LADWP. And we pay tribute to the celebrated LA drag performer Sir Lady Java, who took on the LAPD in the 60s when it tried to shut down her shows. Plus, more.Support The L.A. Report by donating at LAist.com/join and by visiting https://laist.comSupport the show: https://laist.com

Want better leads and higher conversions?In this episode I interviewed Solomon Timothy. Solomon is a highly accomplished entrepreneur with over 17 years of experience in marketing and sales. As the co-founder and CEO of OneIMS, a leading inbound marketing and sales agency, as well as Clickx, he has helped businesses double their revenue using the 10X Framework. Solomon is also an expert in lead generation and customer acquisition, as well as a USA Today and Wall Street Journal best-selling author.In addition to his work, Solomon is also an angel investor and startup advisor. He has helped numerous startups grow and scale, leveraging his expertise in marketing, sales, and business strategy.What's the secret to attracting high-quality leads that actually convert? Find out today!Learn how to convert leads into customers. Check this out!Show Links:Solomon Timothy Website: http://Thimothy.comSolomon Timothy on LinkedIn: https://www.linkedin.com/in/solomonthimothy/Book a call with Michelle: https://go.appointmentcore.com/book/IcFD4cGJoin our Facebook group for business owners to get help or help other business owners! The Business Ownership Group - Secrets to Scaling: https://www.facebook.com/groups/businessownershipsecretstoscalingLooking to scale your business? Get free gifts here to help you on your way: https://www.awarenessstrategies.com/

Episode 279 hosts Charlie Abboud (Head of InstantCosmetics) & Dr Built Varinporn Amporndanai (Medical Director of InstantCosmetics).   InstantCosmetics is an Australian-based platform that provides cosmetic injectable scripting, training, medical compliance and product sales.   In this episode we discuss our guests roles within the company, what InstantCosmetics offers and it's key points of difference amongst other service providers in Australia.    This podcast was supported by InstantCosmetics   ***Special Offer: Get one months FREE scripts if you sign up before the end of 2024 and place your first stock order. Click this link to apply and don't forget to mention that this offer was from Inside Aesthetics podcast***    00:00 Introduction 00:28 Catch-Up and News 01:19 Apple's Patreon Fee Controversy 02:13 Introducing Our Guests: Charlie Abboud and Dr. Built 02:47 Charlie's Journey in the Aesthetic Industry 10:19 Dr. Built's Background and Role 13:10 Understanding Instant Cosmetics and Its Services 16:05 Regulations and Compliance in the Cosmetic Industry 19:45 The Role of Telehealth in Cosmetic Treatments 30:07 Recent Changes and Innovations at InstantCosmetics 33:00 Enhanced Audit Functionality 33:20 New Inventory System and Digital Drug Book 34:08 Revamped Website and Shop Experience 35:16 Continuous Improvement and Feedback 35:40 Training and Business Management 36:34 Supplier Partnerships and Competitive Pricing 38:36 Fully Functional CRM System 42:35 Onboarding and Support for Customers 48:12 Comprehensive Training Programs 52:07 Managing Complications and Remote Support 58:42 Unique Offerings and Business Support 01:01:51 Special Offer From InstantCosmetics   CLICK HERE TO JOIN OUR PATREON FOR ON DEMAND EDUCATION & SUPPORT CLICK HERE TO BROWSE OUR IA OFFERS FOR DISCOUNTS & SPECIALS CLICK HERE IF YOU'RE A BRAND OR COMPANY & WANT TO WORK WITH US CLICK HERE TO APPLY TO BE A GUEST ON OUR PODCAST JOIN OUR LISTENER WHATSAPP GROUP & SEND US YOUR COMMENTS, SUGGESTIONS OR JUST SAY HI! CONTACT US

What We Cover In This Episode: A look at how Merchynt automated Google My Business [2:28] Some of the most effective marketing tools that are available to you right now [4:25] What to be aware of with sponsored Google listings [8:05] The specific components that make up a Google Business Profile [8:45] What “automating your Google Business Profile” means [12:40] Meet Paige and learn how this powerful tool can combine automation platforms capabilities [17:12] Best practices for local business website SEO [22:14]   Quotes:    “Website SEO is pretty irrelevant now for a local business, so that leaves the Google Business Profile, which is where 85 percent of people are going to click on that local search.” [Justin, 6:01] “There is no better way to get a highly motivated buyer in your door than showing up on the top three of Google maps.” [6:33] “Being Google-friendly is the most important [thing for SEO]. Landing pages are just as good as a 12-page website, and we have seen profiles rank on Google maps that don't even have a website. [25:50]   LINKS: Merchynt's Website, Blog & Meet Paige!  Stand Out on Google with a Free Profile Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal https://calendly.com/fitdegree-support  support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree   

From marketing VP to conquering imposter syndrome, Jim Palmer's journey to founding Dream Business Academy is inspiring. He delves into overcoming self-doubt, leveraging skills, and building strong brands. Discover pricing strategies and the power of authentic service for entrepreneurial success.Jim Palmer is best known internationally as the Dream Business Coach, the founder of the Dream Business Academy, and creator of the Dream Business Mastermind and Coaching Program.In this episode, Melinda and Jim talk about:Jim's journey from corporate VP to entrepreneur and overcoming imposter syndromeStrategies to combat imposter syndrome and charge true value for servicesHis approach to creating strong brands and effective marketing strategiesTheir experiences with imposter syndrome in their careersThe importance of recognizing and showcasing unique skills to attract clientsPricing strategies such as tiered pricing and easing clients into salesDelivering tangible results to reduce imposter syndrome and enhance client satisfactionJim's emphasis on personal branding and reputation in business successUseful advice for coaches to ensure clients have positive experiences and build trustHis  methods for overcoming fear and developing confidence in public speaking and client interactions“People pay for transformation, not for the number of calls.” — Jim PalmerGuest Bio:Captain Jim Palmer is known internationally as the Dream Business Coach. He is the founder of the Dream Business Academy, creator of the Dream Business Mastermind and Coaching Program, and host of Dream Business Radio — a weekly podcast based on Jim's unique brand of smart marketing and dream business building strategies.Jim is the acclaimed author of seven books, including:The Magic of Newsletter Marketing: The Secret to More Profits and Customers for LifeStick Like Glue: How to Create an Everlasting Bond With Your Customers So They Spend More, Stay Longer, and Refer MoreThe Fastest Way to Higher Profits: 19 Immediate Profit-Enhancing Strategies You Can Use TodayIt's Okay To Be Scared: But Don't Give Up (a book of hope and inspiration for life and business)Stop Waiting For It To Get Easier! Create Your Dream Business Now!DECIDE: The Ultimate Success TriggerJust Say Yes: Create a Dream Business and Live Your Dream LifestyleIn 2016, after raising four kids and leading a practical and predictable life, Jim and Stephanie sold their home in suburban Philadelphia and lived full time on their yacht called Floating Home. Today, they are traveling the United States in their motorhome called Rolling Home!Resources or websites mentioned in this episode:MiraseeCoaches ConsoleMelinda's books: The Confident Coach and The Professional CoachJim's Website: GetJimPalmer.comCredits:Host: Melinda CohanProducer and Editor: Michi LantzExecutive Producer: Danny InyMusic Soundscape: Chad Michael SnavelyMaking our hosts sound great: Home Brew AudioTo catch the great episodes that are coming up on Just Between Coaches, please follow us on Mirasee FM's YouTube channelor your favorite podcast player. And if you enjoyed the show, please leave us a comment or a starred review. It's the best way to help us get these ideas to more people.Music credits:Track Title: CloudsArtist Name: AcreageWriter Name: Marshall UsingerPublisher Name: BOSS SOUNDSTRIPE PRODUCTIONSTrack Title: Coastline DreamArtist Name: Wild SkyWriter Name: Adam SimonsPublisher Name: BOSS SOUNDSTRIPE PRODUCTIONSTrack Title: Coo CoosArtist Name: Dresden, The FlamingoWriter Name: Matthew WigtonPublisher Name: A SOUNDSTRIPE PRODUCTIONTrack Title: Stars & TreesArtist Name: Outside The SkyWriter Name: Dustin RansomPublisher Name: A SOUNDSTRIPE PRODUCTIONSpecial effects credits:24990513_birds-chirping_by_promission used with permission of the author and under license by AudioJungle/Envato Market.Episode transcript: Conquer Imposter Syndrome and Build a Dream Business (Jim Palmer).

Do you ever feel like some of your email subscribers just won't buy, no matter how many great offers you send them - despite having a bunch of other subscribers who seem to buy everything you offer?What if we could focus more on the buyers and find out ways of adding more of those excited buyers to your email list, that'd be useful, right? Well, that's exactly what we're digging into in this week's episode!Useful Episode ResourcesFREE list of the top 10 books to improve your email marketingIf you want to write better emails, come up with better content, and move your readers to click and buy, here's how. We put together this list of our Top 10 most highly recommended books that will improve all areas of your email marketing (including some underground treasures that we happened upon, which have been game-changing for us). Grab your FREE list here. Join our FREE Facebook groupIf you want to chat about how you can maximise the value of your email list and make more money from every subscriber, we can help! We know your business is different, so come and hang out in our FREE Facebook group, the Email Marketing Show Community for Course Creators and Coaches. We share a lot of training and resources, and you can talk about what you're up to.Try ResponseSuite for $1This week's episode is sponsored by ResponseSuite.com, the survey quiz and application form tool that we created specifically for small businesses like you to integrate with your marketing systems to segment your subscribers and make more sales. Try it out for 14 days for just $1.Join The Email Hero BlueprintWant more? Let's say you're a course creator, membership site owner, coach, author, or expert and want to learn about the ethical psychology-based email marketing that turns 60-80% more of your newsletter subscribers into customers (within 60 days). If that's you, then The Email Hero Blueprint is for you.This is hands down the most predictable, plug-and-play way to double your earnings per email subscriber. It allows you to generate a consistent sales flow without launching another product, service, or offer. Best news yet? You won't have to rely on copywriting, slimy persuasion, NLP, or ‘better' subject lines.Subscribe and review The Email Marketing Show podcastThanks so much for tuning into the podcast! If you enjoyed this episode (all about the psychology of marketing and the 9 things we use in all our email campaigns) and love the show, we'd really appreciate you subscribing and leaving us a review of the show on your favourite podcast player.Not only does it let us know you're out there listening, but your feedback helps us to keep creating the most useful episodes so more awesome people like you can discover the podcast. And please do tell us! If you don't spend time on email marketing, what do you really fill your working days with? We'd love to know!

Plus: an upcoming vote for Lewis Ginter Botanical Garden staffers to unionize, Gov. Glenn Youngkin asking for more federal funding to help aid in recovery efforts in Southwest Virginia and Virginia's in-state tuition being among the highest in the country. 

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. explore the three ways customers spend with your company; money, time, and emotion. They discuss how these elements intertwine and affect the customer experience, emphasizing the importance of emotional connections in the transaction process. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!     Chapters:   00:00 Introduction to Windshield Time Podcast 03:02 The Importance of Customer Experience 05:55 What's Going Into Your Brain? 08:56 Understanding Customer Spending 12:00 The Role of Money in Customer Transactions 14:57 The Emotional Aspect of Customer Spending 19:00 Decision-Making: The Role of Information 20:28 Assessing Value: Time, Money, and Emotion 24:23 Commodities and Consumer Choices 27:17 Emotional Factors in Service Interactions 30:11 The Trade-off Between Time and Money 35:41 The Importance of Perceived Value 38:51 Navigating Emotional Seasons: The Holiday Effect     Takeaways:   1) Customers spend money, time, and emotion with you. 2) People buy on emotion and justify with logic. 3) Consumers often choose based on perceived value rather than actual quality. 4) Commodities are often judged solely on price due to lack of differentiation. 5) The holiday season can amplify emotional spending and objections. Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

"Similar to an All Blacks test match." That's how one Wellington business described their roaring trade during yesterday's te Hikoi mo te tiriti event. Police estimate about 42,000 people turned up for the demonstration to voice opposition to the coalition government's Treaty Principals Bill. While many in the crowd were celebrating their collective effort - some businesses were also celebrating the economic boom. Nick James reports.

This week's podcast jumps right into one of Sam's favorite topics, Account-Based Marketing (ABM). What is ABM? It's a strategic approach where B2B marketing and sales teams collaborate to identify, target, and nurture high-value accounts rather than casting a wide net. It's something that also plays right into Roop's favorite topic, content marketing through CRMs!Knowing who your best customer is beyond demographics is what we're talking about. By understanding your customer's likes and dislikes, challenges and problems on a real one-to-one level you can create content that endears them to your brand and more quickly moves them through your sales cycle. And who doesn't want to shorten their sales cycle and juice up that ROI? How do we know any of this works? We've done it for ourselves!The gang at Littlefield Agency is off for Turkey Day next week, so no podcast, but we hope you and your family have a wonderful holiday! — Brandon, Brenda, Claudia, Sam and RoopTell us what you think!

In this special "CMO Mashup" episode, AMA's brings together insights from top marketing leaders across industries to explore the strategic and human sides of marketing. Join us for a powerful discussion that showcases diverse approaches to building resilient brands, nurturing creativity, and forging authentic connections in today's marketing landscape. Guests Include: Dan Csont with Corpay, Radhika Duggal with Major League Soccer, Alex Morrison with Pearpop, Leah Chandler with Discover Puerto Rico, Clemence Sop with InterSystems, Krenda Frushour with Blistex Inc., Erin Levzow with Batch & Box, and Robert Rose with The Content Advisory.

Have you ever wondered why some products just fly off the shelves while others gather dust?Well, lemme tell you...it's not just about what you're selling, but how you're pricing it.In this episode, I dive deep into five psychological pricing strategies that can boost your sales and attract those higher-paying customers you've been dreaming about.My one invitation is to take these insights and turn them into REAL actionable steps, so you can see results. And trust me, you'll want to.These strategies aren't just theoretical—they're practical, proven methods that can transform your business (just as they've transformed mine)!Click play to hear all of this and:(00:01:18) The specific number of options you need to provide to make the preferred choice more attractive.(00:03:01) How to increase the perception of affordability by just tweaking a few numbers.(00:07:15) How offering packages can increase perceived value.(00:11:32) Understanding the power of limited-time offers (and using ethical scarcity!).(00:14:17) Why “most loved” or “most popular” products naturally drive more sales.

Thanks to our Partner, NAPA Auto Care Dave Schedin discusses the three core types of labor—preventative maintenance, diagnostics, and repair—and their efficiencies and volume requirements, as well as the critical importance of creating preventative maintenance programs. Learn about the significance of effective customer communication and the value proposition of maintenance services. Dave Schedin, CompuTrek Automotive Management Systems. Dave's previous episodes HERE Show Notes Watch Full Video Episode Systematizing Labor (00:02:46) Core Labors in Auto Repair (00:03:10) Preventative Maintenance Importance (00:04:21) Understanding Labor Ratios (00:05:14) Challenges with Diagnostics (00:08:27) Manufacturer Maintenance Plans (00:09:42) Efficiency in Services (00:14:34) Selling the Value of Services (00:15:35) Relating Value to Customers (00:16:51) Real-Life Diagnostic Example (00:17:07) Importance of Preventative Maintenance (00:18:51) Trust Issues in Auto Repair (00:21:17) Misconceptions about Vehicle Maintenance (00:22:16) Understanding Maintenance-Free Claims (00:23:50) Diagnostic Labor Rate Insights (00:26:02) Efficiency in Repair Labor (00:27:53) Labor Time Study Methodology (00:30:05) Communication in Service Levels (00:32:21) Canned Job Packages Explained (00:33:56) Efficiency Through Documentation (00:34:51) Improving Labor Time Estimates (00:35:33) Customer Interaction and Service (00:38:16) Identifying the Zone of Opportunity (00:39:28) Proactive Customer Engagement (00:40:19) Adjusting Maintenance Plans for Older Vehicles (00:43:54) Leadership and Its Challenges (00:44:51) Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram:

Consumers have been gobbling up Butterball turkey for decades, and they're thankful for the company's connection to its customers. Al Jansen, Butterball's executive vice president of sales and marketing, joins us to talk about Thanksgiving traditions, the famous Turkey Talk-Line and sharing holiday stories. Food brings people together — and this episode brings together the best of retail, family and fun. (00:00:00) Introductions(00:02:45) The Butterball Team(00:04:06) Butterball's core value of togetherness (00:08:33) Talking about the Turkey Talk-Line(00:14:17) The joys & challenges of marketing (00:16:50) Al's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• butterball.com• storycorps.org• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Inside the 2024 holiday trends that will impact retail in 2025Produced by Crate Media.

What You'll Learn: In this episode, hosts Andy Olrich, Catherine McDonald, and guest Ryan Weiss discuss Ryan's Optics System, which aligns people and processes for enhanced organizational performance. The system uses a five-step process: identifying the work stream, understanding its purpose, scope, and gaps, creating a SIPOC (Suppliers, Inputs, Process, Outputs, Customers) framework, defining quality, value, and speed expectations, and establishing an accountability and responsibility matrix (ARM). About the Guest:  Ryan is a former global executive with experience leading large multinational teams (180+), managing a global chemical technology portfolio ($500M), and living in multiple countries (Singapore, Philippines, USA). He left the corporate world in 2016 to become an entrepreneur for a second time. Since the founding of EPS, his team has created the OPTIC(S)(TM) system, developed a software platform to enable the system, launched a #1 Amazon best seller, and interviewed nearly 100 business leaders on his podcast OPTICS in Action!   Links: ⁠Click Here For Catherine McDonald's LinkedIn⁠ ⁠Click Here For Andy Olrich's LinkedIn⁠ Click Here For Ryan Weiss Linkedin Click Here For Ryan Weiss Website Click Here For Ryan Weiss Book --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

www.ramboprahradio.com YouTube Jen T Tv, Customers of the Week, Current Events, Them bones, The System, Cream, Oatmeal, Penguin.

In this episode of The Stream Life Podcast, Kam Amir and Aldo Dossola join the show to discuss Microsoft Ignite, Cribl's solutions for Microsoft Azure customers, and much more. Resources Microsoft Azure + Cribl: Better together If you want to automatically get every episode of the Stream Life podcast, you can subscribe on your favorite podcast app. Cribl, the Data Engine for IT and Security, empowers organizations to transform their data strategy. Customers use Cribl's suite of products to collect, process, route, and analyze all IT and security data, delivering the flexibility, choice, and control required to adapt to their ever-changing needs. We offer free training, certifications, and a free tier across our products. Our community Slack features Cribl engineers, partners, and customers who can answer your questions as you get started and continue to build and evolve. We also offer a variety of hands-on Sandboxes for those interested in how companies globally leverage our products for their data challenges.

“Its like an orchestra – each AI expert agent has unique expertise and could be an individual musician, Joule would be the conductor, and you can think of the human as the composer,” Walter Sun, senior vice president and global head of AI at SAP, tells Bloomberg Intelligence senior technology analyst Anurag Rana. In this episode of the Tech Disruptors podcast, Sun breaks down the three pillars of SAP's AI strategy, from its AI copilot, Joule, to application-specific AI and developer-focused AI tools. Additionally, the two cover topics related to SAP's data framework for customers, and the decisions behind which foundational models it provides to customers.

In this episode, Vivek Gurumurthy, CIO and SVP of Verizon Consumer Group, discusses the company's digital transformation journey. He shares insights on evolving customer expectations, the shift to a digital-centric business model, and the importance of personalized experiences. Highlights include Verizon's focus on leveraging AI and cloud technologies to enhance customer interactions and empower frontline employees. He also emphasizes the critical role of cultural change and employee reskilling in successfully implementing these technological advancements across the organization.

We've all seen it in the movies. A character has an invisibility cloak, or drinks a potion, or perhaps turns into a ghost. And then, oooh how tantalizing, they can see what goes on when they're not around.Well as our latest guest explains it, we shouldn't just think of that kind of moment as some sort of sci-fi fantasy. We should work as if we're trying to optimize that conversation.As she puts it – “It's about what people say when you are not in the room.”To hear the story behind that lesson, along with many more lesson-filled stories, I talked to Allyson Havener, Chief Marketing Officer, TrustRadius [https://www.trustradius.com/].Stories (with lessons) about what she made in marketingCreating a category is one of the most difficult GTM strategies, but if you have enough conviction, time, and money to pull it off, it's worth itDone is better than perfectIt's about what people say when you are not in the roomAlign marketing initiatives to revenueLead marketing strategy with the voice of your customersPartner to understand the investment needed for growth while also achieving profitabilityDiscussed in this episodeGet Productive With AI – Join us on November 20th at Noon EST. There is no cost. See the 7 principles you can learn in this session and register to join us at MeclabsAI.com/GetProductive (from MarketingSherpa's parent company, MeclabsAI).B2B Digital Marketing & Demand Generation: My boss has asked me to produce $1 billion in revenue. Now what? (podcast episode #109) [https://marketingsherpa.com/article/interview/B2B-digital]Female Entrepreneurship and Marketing: Having built a big community doesn't mean you will be able to monetize it (podcast episode #71) [https://www.marketingsherpa.com/article/interview/entrepreneurship]Brand Voice: 3 quick marketing case studies from Pedigree, a freelance marketplace, and a marketing agency [https://marketingsherpa.com/article/case-study/brand-voice-case-studies]Get more episodesSubscribe to the MarketingSherpa email newsletter [https://www.marketingsherpa.com/newsletters] to get more insights from your fellow marketers. Sign up for free if you'd like to get more episodes like this one.For more insights, check out...This podcast is not about marketing – it is about the marketer. It draws its inspiration from the Flint McGlaughlin quote, “The key to transformative marketing is a transformed marketer” from the Become a Marketer-Philosopher: Create and optimize high-converting webpages [https://meclabs.com/course/] free digital marketing course.Apply to be a guestIf you would like to apply to be a guest on How I Made It In Marketing, here is the podcast guest application – https://www.marketingsherpa.com/page/podcast-guest-application

In today's episode, we are thrilled to have Ellika Selfjord as our guest! Ellika is a marketing expert who helps coaches and course creators looking to grow their revenues by teaching them how to market their expertise effectively. In this episode, Ellika shares valuable insights and advice on how to successfully reach and convert your dream customers. If you'd like to connect with Ellika, you can find her on Instagram: @ellikaselfjord. If you're interested in getting support and coaching to your dream life, make sure to join our waitlist to Business & Dreams Academy. You can find it here: https://businessanddreams.typeform.com/to/D4XBjQOm Thank you Ellika for being our guest and we hope that as a listener you will be as inspired as we are! 

"Deliver a great experience, and customers will buy more, stay loyal, and spread the word. But what defines a great experience? Convenience, choice, and consistency," writes Adam Ball, CCO at Prommt Today's consumers want a seamless brand experience across every channel - whether it's a brand's website, social media, mobile app, or physical store. In fact, 72 percent of consumers prefer connecting with brands across multiple channels, and 90 percent expect a consistent experience across all of them. They might browse a product in-store, consider it on your app, then checkout on their laptop later at home. Customers expect a fluid, interconnected journey that blends convenience with personalisation, adding real value without being too intrusive. Businesses with strong omnichannel strategies enjoy an impressive 89 percent boost in customer retention. Payments have taken a crucial role here. Millennials and Gen Z are the quickest to abandon a purchase if their preferred payment option isn't available. But they're not alone - 70 percent of consumers across all generations prioritise access to their preferred payment method when deciding which brand or online marketplace to shop. As the final touchpoint in a sale, the payment journey is a direct reflection of your brand and an experience that leaves a lasting impression. Studies show that every generation now largely favours digital payments, with distinct preferences (desktop versus mobile, card versus digital wallets). Consistent across all generations is a need for security and convenience. Customers do not need to be presented with a checkout containing 20 of the most fashionable ways to pay. Providing too much choice can lead to confusion and abandonment. To put omnichannel payments into action, here are three key approaches to consider: Payment Orchestration Customers aren't necessarily thinking of great new ways to pay. But they'll follow your lead if it is secure and convenient. With smart payment orchestration, retailers can offer a range of payment methods while nudging the customer toward the optimal way to pay based on transaction value, type, or location. Optimising payment options to create a payment experience that serves both retailers and customers. For instance, a travel agent might accept card payments for deposits while restricting payment to open banking for the final balance. This way, customers benefit from credit card protection, while the merchant avoids high card fees on larger transactions. Open Banking - or "Pay by Bank" as it is becoming the de facto description - is especially suited for high-value purchases, providing a faster, easier, and more cost-effective payment solution. Retailers save significantly by reducing interchange fees, minimising fraud, and cutting operational costs. Meanwhile, customers enjoy a secure and streamlined experience, paying directly from their banking app with just a few clicks - no need to enter lengthy account details or worry about transaction errors. Smart Pay-by-Link Solutions Payment Orchestration is essentially part of a dialogue with the customer and advanced pay-by-link solutions are designed to move with your customers, bringing the checkout to wherever is convenient to them. For example, after a personal consultation - whether in-person or online - a luxury retailer can send a secure, merchant-branded payment link with multiple payment options via SMS, email, webchat, or messaging apps, based on their client's preference. It's seamless and secure, giving the customer full control over how and when they pay, while extending the luxury experience all the way to checkout. Another powerful use case is integrating pay-by-link features into social media and messaging apps, allowing customers to make purchases directly from live videos using multiple payment options. In 2023, social commerce generated an estimated $571 billion USD worldwide, with projections to surpass $1 trillion by 2028, driven by platforms like F...

“Customers are demanding faster time-to-market, and faster responses.  They want more flexibility in the way that they can process payments,” says Ray Caradine, ACI Worldwide's product director. ACI has been helping clients manage payments workloads on the mainframe for decades, so they know where the ecosystem is heading. “We see IBM Z in the context of resilience and availability,” Caradine continues. “It's actually running in a data center where people can see it and touch it and control it.” More than ever, up-time, reliability, and security make the mainframe an ideal payments platform. Listen to learn how AI will analyze payments data to detect fraud and support custom-usage models -- and how Linux will help meet regulatory requirements and enable hybrid solutions.  Resources Visit the ISV Ecosystem User Group on the IBM Z and LinuxONE Community for more updates on how ISVs and partners are innovating the IBM Z platform: blogs, events, videos, discussions, and more.  Join here. Subscribe to z/Action! Each month we meet some of the world's most innovative companies as they share how they're expanding horizons and driving success with IBM Z. 

Etiquette, manners, and beyond! This week, Nick and Leah are enjoying a well-deserved break, but they'll be back next week with an all-new episode. In the meantime, here's one of their favorite episodes from the archives in which they answer listener questions about mistaking customers for store employees, forgetting you've been introduced before, washing dishes before returning them, and much more. Please follow us! (We'd send you a hand-written thank you note if we could.) Have a question for us? Call or text (267) CALL-RBW or visit ask.wyrbw.com QUESTIONS FROM THE WILDERNESS: What do I do about strangers in stores mistakenly thinking I'm an employee and asking for help? What do I do about a parent who asked me to sign a pre-written recommendation letter for her daughter? What's the best way to follow-up with non-responders to an electronic dinner party invitation? Do I have to accommodate a vegan guest who is not always vegan? How do I deal with someone who always forgets we've been introduced before? Should you wash a dish before returning it? THINGS MENTIONED DURING THE SHOW Best Buy Uniform Prank (Improv Everywhere) YOU ARE CORDIALLY INVITED TO... Support our show through Patreon Subscribe and rate us 5 stars on Apple Podcasts Call, text, or email us your questions Follow us on Instagram, Facebook, and Twitter Visit our official website Sign up for our newsletter Buy some fabulous official merchandise CREDITS Hosts: Nick Leighton & Leah Bonnema Producer & Editor: Nick Leighton Theme Music: Rob Paravonian TRANSCRIPT Episode 125 Learn more about your ad choices. Visit megaphone.fm/adchoices

What makes someone go from casually buying your product to tattooing your logo on their body? We're diving deep into the psychology of superfans and why they're crucial for business growth. From Harley Davidson riders to Disney Adults, we'll explore how top brands create die-hard followers and how you can start building your own superfan community. Whether you're just starting out or looking to strengthen your existing customer relationships, this episode breaks down the exact steps to move people up the superfan pyramid. Get ready for real examples, practical strategies, and maybe even a few stories about our own superfan moments! Warning: this episode might make you rethink everything you know about customer loyalty. ----- Get on the ACORN Black Friday Sale Waitlist: https://kristademcher.kartra.com/page/blackfridayearlybird2024?lid=8037 Take the "What's Your Sales Style Quiz?": https://www.kristademcher.com/sales-style-quiz Follow us on YouTube: https://www.youtube.com/channel/UCfQNMxt1N_x6vO_dnizVu2g Follow SHE SELLS HE SELLS on IG:: https://www.instagram.com/shesellshesellspodcast

#updateai #customersuccess #saas #business Aanal Patel, Senior Director of Customer Success at Crunchbase joins the hosts ⁠⁠⁠⁠Jon Johnson⁠⁠ & ⁠⁠Josh Schachter⁠⁠ to discuss how she and her team navigated a significant downsizing in July 2023, cutting half of their Customer Success team while maintaining top-tier service for their users. She also sheds light on Crunchbase's strategic partnership with Perplexity, how they enhanced customer onboarding with automated processes, and their plans for 2025. Timestamps 0:00 - Preview, 1:15 - Meet Aanal Patel, Senior Customer Success Director at Crunchbase 1:47 - Overview of Crunchbase 4:40 - Using internal data for prediction and risk mitigation 7:37 - Team structure & current hiring 9:28 - Team downsizing and adaptation 13:15 - Implementing an automated onboarding process 16:30 - Strategy to ensure a positive customer experience 20:22 - Celebrating milestones with customers 22:18 - Plans for 2025 25:08 - Accessibility of AI-driven insights 28:00 - Partnership with Perplexity to integrate Crunchbase data ___________________________

In this episode of Retention Chronicles, Brynn Snyder, CEO and Co-Founder of Slate Flosser, joins Mariah Parsons, Host of Retention Chronicles and Head of Marketing at Malomo, to discuss her journey from a multi-business entrepreneur to developing a groundbreaking three-in-one flosser. Snyder shares insights into her life as a mother of five, her entrepreneurial roots, and how personal experiences in her husband's dental practice inspired the creation of Slate. The conversation covers the intricate processes behind product development, the challenges and costs associated with launching a high-quality product, and the crucial role of feedback from dental professionals. Snyder emphasizes the importance of education in marketing, the effectiveness of different acquisition channels like Meta and Google ads, and the nuanced strategies for retaining customers through email, SMS, and subscription models. She also highlights the significance of key support systems such as female founder networks and advisory boards in navigating business challenges. As the episode wraps up, Snyder discusses Slate's marketing strategies around habit-building and the limited sales events, providing listeners with a special discount code (MARIAH10) for aspiring buyers. SLATE FLOSSER DISCOUNT CODE: MARIAH10 Episode Timestamps: 00:15 Meet Bryn Snyder: CEO and Co-Founder of Slate Flosser 00:47 Inspiring the Next Generation of Entrepreneurs 02:38 The Journey to Founding Slate 04:30 Innovating Oral Health: The Slate Product 14:51 Challenges and Triumphs in Product Development 20:28 Educating Dentists and Consumers 21:16 Finding Initial Testers 22:58 Kickstarter Insights 24:36 Marketing Strategies 28:41 Retention Marketing 33:56 Holiday Gifting Potential 36:44 Networking and Problem Solving 38:42 Promotions and New Year Resolutions 39:46 Conclusion and Discount Code

In this limited series of the ProductLed Podcast, Wes Bush shares the contents of his new book—The Product-Led Playbook. Each week, we're releasing one chapter at a time, providing you with practical, no-nonsense guidance on how to build a multi-million-dollar product-led business with a lean team. In this episode, Wes dives into the pricing component of the ProductLed System to share how to craft a pricing strategy that converts users into high-paying customers without sales calls. He begins by emphasizing the importance of identifying value metrics, which allow SaaS companies to align pricing with the actual benefits users seek. Next, Wes discusses building a pricing matrix, a tiered structure that presents different options based on user needs. He then shares how to determine the ideal price point by testing market willingness and balancing value perception. Finally, he reveals the best practices for building a compelling pricing page, addressing user objections, and showcasing a clear ROI. This approach enables SaaS businesses to create a transparent, user-friendly pricing model that encourages upgrades and reflects real customer value. Key Highlights: 00:00: Introduction to value-based pricing.05:10: Identifying your value metrics.10:25: Building an effective pricing matrix.15:30: Determining the ideal price point.20:45: Constructing a compelling pricing page.23:55: Addressing common user objections.28:40: Demonstrating a clear ROI to encourage upgrades. Here's where you can purchase The Product-Led Playbook.

Today we zip through a 60-second challenge asking you to be the customer. Simply ask yourself, as the customer, do I clearly understand the what, when, where, and how this transaction is happening?Support the show

A satisfied customer is one who's happy with what they paid for. A raving fan is someone is SO happy, they can't help but tell everyone about you!We want the latter, right?Well in this episode, I share 5 tweaks you can make to crafting the kind of experience that turns your customers into raving fans.Enjoy :-) Sumantha____________________

AP correspondent Shelley Adler reports on how McDonald's is trying to get customers back.

FULL SHOW: Friday, November 15th, 2024 Get your "Merch for a Cause" and Help with Hurricane Relief HERE! Curious if we look as bad as we sound? Follow us @BrookeandJeffrey: Youtube Instagram TikTok BrookeandJeffrey.comSee omnystudio.com/listener for privacy information.

In episode #248, I address a reader's question. Here's the question…how can we distinguish churn from a customer freeze (pause services)? - Handling churn calculations - Handling retention calculations - Havoc with your MRR schedule Join my community for my training, templates, and content: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

No matter how good you are at what you do, at one stage or another, you will encounter an unhappy customer.  Believe it or not, this can be a GREAT opportunity in your business depending on how you respond and handle it. This episodes explores the emotional skills to turning unhappy clients into brand advocates. For more join me and thousands of visionaries inside the Free Flow Protocols group >> 

If this episode resonated and you want to dive deeper with revenue generation from offers, sign up for the waitlist for Your Biggest Launch Ever and be first to know when doors open!>>>>>>>>>>>>>>They're asking questions about your other offers…They've reached their initial goals…They're raving about their experience…These are just a few of the signs that a client (or customer!) is ready for the “next steps” with you.And this is why you must have a strategic offer in place for them. Trust me, you'll not only retain their business but also deepen your relationship with them, helping them solve bigger problems.In this episode, you'll learn how to create offers based on testing and data, Enhancing customer experience through a defined client journey, and maximize your lifetime value (LTV) through strategic offers.Click play to hear all of this and…(00:00:00) The concept of a client continuum and its importance for business success.(00:00:43) My first digital offer and how it fit with my others at the time.(00:02:38) Why having a client continuum is crucial for retaining customers and increasing revenue.(00:05:25) The benefits of having a strategic “next step” for your clients.(00:06:27) How a clear path improves customer experience and engagement.(00:06:27) The importance of increasing your LTV (lifetime value) and how to do it.(00:07:25) How a well-defined client continuum can differentiate your business from competitors.(00:08:20) Steps to define your ideal client's journey.(00:09:14) Tips for implementing a client continuum for your business.(00:13:26) Strategies to create easy transitions for clients to upgrade within the continuum.(00:14:21) Signs that indicate when a client is ready for a higher-tier offer.(00:17:20) Your action step to complete after you listen to the episode.Listen to Related Episodes:How to Create an UNFORGETTABLE Customer ExperienceUnderstanding and Increasing Your Customer LTVHow to Build Long-Lasting Relationships in BusinessFor full show notes, visit jasminestar.com/podcast/episode488

Have you considered how identifying your competition's weaknesses could give your business a competitive edge?In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey dive into the art of analysis, sharing insights on how identifying and addressing the competition's flaws can make your cleaning business stand out.The Brandons start with some light-hearted Halloween tales before getting down to business, revealing strategies to help you distinguish your services from the competition. Discover why it's essential to go beyond “instant quotes” and engage with potential customers directly, highlighting the unique value your business brings. Learn about the pitfalls of major franchises, from rigid policies to a lack of personal touch, and explore the risks associated with solo cleaners, including inconsistency, cross-contamination, and the absence of insurance. With these insights, you'll be equipped to educate clients on the true value of professional, reliable services, helping you win—and keep—them as loyal customers.Ready to outshine the competition? Press play to discover expert tips that can set your business apart and drive customer trust and loyalty.And for more strategies to grow your cleaning business, access our free training → profitcleaners.com/masterclassHighlights:(00:33) The value of knowing competitor weaknesses and how it can transform your sales strategy.(01:06) Why personalized customer interactions beat instant quotes.(03:50) Franchise vs. Solo Cleaners – the pros, the cons, and the missed spots.(06:23) Using “question-based selling” to identify and address customer pain points effectively.(10:18) Trust-building essentials: establishing transparency and reliability in your business.(14:28) Hidden costs of solo cleaners: the risks customers should be aware of.(17:32) Professional systems matter: how consistency and care set you apart.(19:13) Competitive intelligence: why hiring your competition can reveal valuable insights.(21:15) Leveraging competitor weaknesses to underscore your unique strengths.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Steve Blank is an Adjunct Professor at Stanford University, where he co-created the "Hacking for Defense" curriculum for the Department of Defense. As a consultant to top defense and intelligence organizations, Steve brings cutting-edge strategies to the national security sector. Before entering academia, Steve built eight different startups. He helped launch the Lean Startup movement with his May 2013 Harvard Business Review cover story. Steve also authored the acclaimed business books "The Four Steps to the Epiphany" and "The Startup Owner's Manual.” This episode's is guest host is Meka Asonye, a Partner at First Round Capital. Before joining First Round as an investor, Meka led go-to-market teams at both Stripe and Mixpanel. – In today's episode we discuss: Commercial versus military market strategies Finding mission solution fit The hidden challenges most startups miss Building relationships in National Security The new generation of “defense founders” Much more – Referenced: Alexander Osterwalder: https://www.linkedin.com/in/osterwalder/ Department of Defense: https://www.defense.gov/ Eric Ries: https://www.linkedin.com/in/eries/ Hacking for Defense: https://hackingfordefense-prod.stanford.edu/ How Saboteurs Threaten Innovation: https://steveblank.com/2024/07/30/why-large-organizations-struggle-with-disruption-and-what-to-do-about-it/ How to find your customer in the Dept of Defense: https://steveblank.com/2024/09/17/the-directory-of-dod-program-executive-offices-and-officers-peos/ Mission Model Canvas: https://steveblank.com/2019/09/ Pete Newell: https://www.linkedin.com/in/petenewell/ Special Operations Command: https://www.socom.mil/ The Frozen Middle: https://steveblank.com/2024/07/30/why-large-organizations-struggle-with-disruption-and-what-to-do-about-it/ The Hacking for Defense Manual: https://stanfordh4d.substack.com/p/the-hacking-for-defense-manual-a The Hacking for Defense Course: https://www.h4d.us/ The lean launchpad at Stanford: https://steveblank.com/2011/05/10/the-lean-launchpad-at-stanford-–-the-final-presentations/ The Secret History of Silicon Valley: https://steveblank.com/secret-history/ – Where to find Steve: LinkedIn: https://www.linkedin.com/in/steveblank/ Twitter/X: https://twitter.com/sgblank Website: https://steveblank.com/ – Where to find Meka: LinkedIn: https://www.linkedin.com/in/mekaasonye/ Twitter/X: https://x.com/bigmekastyle – Where to find First Round Capital: Website: https://firstround.com/ First Round Review: https://review.firstround.com/ Twitter/X: https://twitter.com/firstround YouTube: https://www.youtube.com/@FirstRoundCapital This podcast on all platforms: https://review.firstround.com/podcast – Timestamps: (00:00) Introduction (02:27) Validating ideas for defense products (03:57) Guide to military sales and procurement (07:15) Rethinking GTM strategies (10:13) Building a network in national security (15:07) The dual-use debate (18:35) Behind the rising number of “defense founders” (22:30) “Mission solution fit” (24:35) Breaking new ground in military tech (26:09) Essential resources for any defense founder (28:59) What's missing from Silicon Valley

Looking to start your business as a coffee consultant? Our workshop "It's Time To Become a Coffee Consultant" is for you - https://mapitforward.coffee/workshops••••••••••••••••••••••••••••••••Welcome to the 4th episode of this five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guest on the podcast for this series is Joseph Sayegh from Levant Cafe in Beruit, Lebanon. The cafe has remained open despite major challenges presented by the war in Gaza and Beruit.In this series, Joseph and Lee discuss how Joseph is navigating this crisis as a business owner and how the business, employees, and customers of Levant are coming together to connect during this war.The episodes in this series are:1. Keeping A Cafe Open In War Time - https://youtu.be/7V2FaVx5niY2. Cafe Business Decisions In Wartime - https://youtu.be/n09jBncwlPs3. Taking Action To Survive As a Cafe in Wartime - https://youtu.be/5r5Q9npwVIw4. Supporting Your Cafe Customers In Times of Crisis - https://youtu.be/czXwTAfCgqA5. Adapting Your Business Plan In Times of War - https://youtu.be/1KugHjGqpTQIn this heartfelt episode of The Daily Coffee Pro by Map It Forward, Lee and Joseph focus on adapting and surviving as a business during times of crisis, specifically the war in Gaza and Lebanon. Joseph emphasizes the importance of authenticity and integrity in challenging times, sharing personal anecdotes about the deep connections he has built with his customers. Despite the turmoil, Levant Cafe has become a sanctuary for the local community, where displaced individuals and regulars alike find solace and a sense of home. Sayegh candidly discusses the hurdles of maintaining business operations, community engagement, and the evolving role of Levant Cafe as a comforting social space. This episode is a testament to the resilience and compassion of small business owners navigating through crises. Tune in for an inspiring dialogue about community, values, and the power of human connection in times of upheaval.00:00 Introduction and Personal Integrity01:16 Sponsorship Message01:54 Adapting and Surviving in Crisis02:36 Customer Connections and Community06:33 The Role of Levant During War12:37 Business Strategy and Future Planning20:05 Conclusion and Call to Action Connect with Joseph and Levant Cafe here:https://www.instagram.com/levant.beirut/https://www.linkedin.com/in/joseph-sayegh/••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

For a long time, referrals were the “I've made it, I'm good at what I do, I don't need to market myself,” safe zone for many advisors.As referrals started coming in, there was a sense of relief that you could keep your foot on the brake and not have to worry about stepping on the marketing pedal to accelerate your practice.But waiting for your phone to ring for a referral is no longer the safe zone as it once was, unless you are happy depending on an unpredictable and passive model to grow your business.In this month's Stump The Guru show, I talked about “Why Relying On Referrals Is A Liability?”.I've made it my life's mission to create the clarity that is missing in the traditional sales process, through decades of working with thousands of business owners all over the world, refining Trust-Based Selling into a true art form:· Stop "chasing" ghosts (leads that never call you back!) · Make the sale in ONE conversation, without pressure · Stop selling, create deep trust insteadThis podcast is live, unedited, unrehearsed and with guests from all over the world, from all different industries …. Listen in as I offer coaching you on how you can handle this particular situation whilst my guests try to stump me with their challenging sales situations.Get Ari's latest best-selling book "Trust In A Split Second!" for FREE along with a Complimentary Lead & Sales Growth Consultation (Value $995.00) at http://www.UnlockTheGame.com/FreeConsult, and join him as a guest on his podcast "Stump The Guru" and get your chance to ask Ari one-on-one questions, fill in the form to be clickable to this link: https://share.hsforms.com/1AvcqZA_jSiiCVWa9p2JuWw5l19f

Looking to start your business as a coffee consultant? Our workshop "It's Time To Become a Coffee Consultant" is for you - https://mapitforward.coffee/workshops••••••••••••••••••••••••••••••••Welcome to the 4th episode of this five-part series on The Daily Coffee Pro by the Map It Forward Podcast, hosted by Lee Safar.Our guest on the podcast for this series is Joseph Sayegh from Levant Cafe in Beruit, Lebanon. The cafe has remained open despite major challenges presented by the war in Gaza and Beruit.In this series, Joseph and Lee discuss how Joseph is navigating this crisis as a business owner and how the business, employees, and customers of Levant are coming together to connect during this war.The episodes in this series are:1. Keeping A Cafe Open In War Time - https://youtu.be/7V2FaVx5niY2. Cafe Business Decisions In Wartime - https://youtu.be/n09jBncwlPs3. Taking Action To Survive As a Cafe in Wartime - https://youtu.be/5r5Q9npwVIw4. Supporting Your Cafe Customers In Times of Crisis - https://youtu.be/czXwTAfCgqA5. Adapting Your Business Plan In Times of War - https://youtu.be/1KugHjGqpTQIn this heartfelt episode of The Daily Coffee Pro by Map It Forward, Lee and Joseph focus on adapting and surviving as a business during times of crisis, specifically the war in Gaza and Lebanon. Joseph emphasizes the importance of authenticity and integrity in challenging times, sharing personal anecdotes about the deep connections he has built with his customers. Despite the turmoil, Levant Cafe has become a sanctuary for the local community, where displaced individuals and regulars alike find solace and a sense of home. Sayegh candidly discusses the hurdles of maintaining business operations, community engagement, and the evolving role of Levant Cafe as a comforting social space. This episode is a testament to the resilience and compassion of small business owners navigating through crises. Tune in for an inspiring dialogue about community, values, and the power of human connection in times of upheaval.00:00 Introduction and Personal Integrity01:16 Sponsorship Message01:54 Adapting and Surviving in Crisis02:36 Customer Connections and Community06:33 The Role of Levant During War12:37 Business Strategy and Future Planning20:05 Conclusion and Call to Action Connect with Joseph and Levant Cafe here:https://www.instagram.com/levant.beirut/https://www.linkedin.com/in/joseph-sayegh/••••••••••••••••••••••••••••••••Support this podcast by supporting our Patreon:https://bit.ly/MIFPatreon••••••••••••••••••••••••••••••••The Daily Coffee Pro by Map It Forward Podcast Host: Lee Safarhttps://www.mapitforward.coffeehttps://www.instagram.com/mapitforward.coffeehttps://www.instagram.com/leesafar••••••••••••••••••••••••••••••••

In this episode, we dive into the heart of customer service and why, even in a high-tech world, customers still prefer talking to real people over chatbots. Discover the key ways human support creates connection, empathy, and trust that automated systems often miss. We'll explore stories of support gone wrong and highlight why companies investing in human-driven service are winning customer loyalty. Tune in to learn how real interactions impact satisfaction and lasting brand loyalty! CONQUER SHYNESS

Sonia Dumas joins us to explore how the dynamic world of sales and customer experience is reshaping consumer expectations. Join Mark and Sonia as they share strategies to develop a sales approach that captivates and deeply engages your audience. Mark and Sonia challenge traditional sales mindsets by urging sales consultants and leaders to rethink how they first engage with potential clients. Instead of overwhelming prospects with high-ticket options, why not reveal your thought leadership and the potential of your services?  By crafting compelling introductions that highlight the unique experience you provide, you can reduce initial resistance and spark genuine interest.    ◩ About the Guest ◩ Sonia Dumas is a speaker, innovator, and the Chief Income and Messaging Strategist at Inbox Income. www.soniadumas.com    ⭐ Leave us a rating or review on your favorite podcast app. We actually read them!

In this podcast episode, we discuss how AI assistants can boost conversions for Shopify stores by enhancing product discovery, building trust, and offering multilingual support, all while reducing support load and driving sales. Our featured guest on the show is Saumil Trivedi, Director of Product & India Operations at asklo.ai.  Topics discussed in this episode: What AI Assistants really do beyond basic chatbots How the 4 phases of customer shopping journey work with AI Why instant AI answers boost purchase confidence What questions shoppers ask in different product categories How AI handles multiple languages without setup Why customers skip reading product pages today How AI cut support tickets by 20% - real case study What store sizes benefit most from AI assistance Why setup takes minutes on any Shopify theme How to test AI support free for 30 requests monthly Links & Resources Website: https://www.asklo.ai/Shopify App Store: https://apps.shopify.com/askloLinkedIn: https://www.linkedin.com/in/saumil-trivedi/ Get access to more free resources by visiting the show notes athttps://tinyurl.com/4473bcm5SPONSORS:Is your tracking setup really ready for the holiday season? Most brands rely on out-of-the-box tracking that miss out on valuable data, limiting your ad channels' performance. With Elevar advanced tracking, eCommerce brands capture 99% of conversion events, even after cookies expire. Brands like Obvi have boosted abandoned cart revenue by 34% without lifting a finger—just smarter data! https://www.getelevar.com/BFCM/ Ask The Ecommerce Coffee Break → Submit your question here: https://ecommercecoffeebreak.com/ask/ Sign up for our free newsletter Become a smarter online seller in just 10 minutes per week. 100% free. Delivered every Thursday to your inbox. No Spam. Unsubscribe anytime. Sign up at https://newsletter.ecommercecoffeebreak.com Rate, Review & Follow on Apple Podcasts Enjoying this episode? Help others like you by rating and reviewing my show on Apple Podcasts! Your feedback supports more people in achieving their online business dreams. Click below, give five stars, and share your favorite part in a review! Click here: https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422 And if you haven't yet, follow the podcast to catch all the bonus episodes I'm adding. Don't miss out—hit that follow button now!

This episode of The Thrifters podcast explores the storytelling magic behind successful brands.Amanda offers practical tips and inspiring insights on how you can build a vintage business and online presence by inviting people into your world.*********Perhaps you've noticed, The Thrifters podcast is 100% commercial-free! Instead Amanda asks for support from listeners like you! If this podcast has brought value to your life and business, how about sending a little something Amanda's way? Buy me a Coffee is like a tip, whatever amount whenever you want. No subscription necessary. Thanks, we love you!buymeacoffee.com/thethriftersThank you for your support!Follow Amanda @Irreverentfinery on Instagram IrreverentFinery on Etsy Edited by Ben Walker-StoreyMusic by Kevin McLleod

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Tim Tebow, LIVE and in-person at Clay Clark's December 5th & 6th 2024 Thrivetime Show  Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

Steve Rozenberg, once an international pilot, made a bold transition into real estate investing after 9/11, eventually founding one of Texas's fastest-growing property management companies. Focused on maximizing cash flow, he led the company to a highly successful exit. A recognized leader in the real estate community, Steve has contributed to platforms like BiggerPockets and is a regular speaker at major industry events and panels. As a published author and sought-after speaker, Steve is passionate about helping others build sustainable success while making a positive global impact. You can support his foundation by donating at LiveLikeJett.org.   Here's some of the topics we covered:   How 9/11 Transformed Steve's Life as an International Pilot How Buying Real Estate Before the 2008 Crash Turned into a Rollercoaster Ride The Secret Weapon Every Business Needs to Explode Growth The Game-Changing Strategy You're Not Using The Hidden Classes of Customers and How to Maximize Each One Why a Crystal-Clear Vision Is the Fastest Way to Crush Your Business Goals The 3 Must-Know Business Archetypes That Will Define Your Success   To find out more about partnering or investing in a multifamily deal: Text Partner to 72345 or email Partner@RodKhleif.com    For more about Rod and his real estate investing journey go to www.rodkhleif.com   Please Review and Subscribe