Podcasts about customers

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    Latest podcast episodes about customers

    DarrenDaily On-Demand
    Why You Shouldn't Listen to Your Customers

    DarrenDaily On-Demand

    Play Episode Listen Later Sep 8, 2025 6:22


    Too much advice points you to polls and focus groups. Darren Hardy takes a scalpel to that mindset and shows a smarter path to breakthrough ideas. If you're aiming for category-defining leaps, not tweaks, this will challenge your assumptions and recalibrate how you generate value. Get more personal mentoring from Darren each day. Go to DarrenDaily at http://darrendaily.com/join to learn more.

    Elaine's Kitchen Table Podcast | The Business of Real Life | Lessons for Success in Business and Parenting

    Glynis Tao is founder of Chase Your Dreams Consulting, and apparel business consulting & online marketing agency that specializes in SEO for e-commerce companies. Her tips and advice, however, work for any type of online sales! Connect with Glynis: Website: https://glynistao.com Instagram: https://www.instagram.com/glynistao/ Podcast: https://glynistao.com/podcast/ Connect with Elaine: Website: https://elaineskitchentable.com Instagram: @elainetancomeau LinkedIn: https://www.linkedin.com/in/elainetancomeau/ Facebook: https://www.facebook.com/ElainesKitchenTable Twitter: https://twitter.com/chatwithelaine Get a free chapter from Elaine's book, Sell Your Passion: https://elaineskitchentable.com/book/   Episode Sponsor: Episode Sponsor: UPS, visit https://www.ups.com/ca/en/business-solutions/grow-your-business.page to save up to 50% on your shipping!

    Boutique Chat
    Five Minute Friday: Retail Tips - The REAL Difference Between a Sale and a Promotion

    Boutique Chat

    Play Episode Listen Later Sep 5, 2025 2:43


    In this episode of Five Minute Friday, we're answering another frequently asked question from retailers and small business owners: What's the difference between a sale and a promotion? It's one of the most common points of confusion in retail—and getting it wrong could be costing your business profit. In this episode, Sarah from The Boutique Hub explains how to tell the difference, when to use each strategy, and how to protect your margins while driving customer engagement.

    Restaurant Owners Uncorked - by Schedulefly
    Episode 608: From Burnout to Breakthrough: Josh Kopel’s Restaurant Journey

    Restaurant Owners Uncorked - by Schedulefly

    Play Episode Listen Later Sep 5, 2025 41:19


    In this episode of Restaurant Owners Uncorked, Wil talks with restaurateur-turned-coach Josh Kopel about his journey from running highly successful, Michelin-rated restaurants in Los Angeles to how he ultimately transitioned to teaching profitability and marketing. Kopel emphasizes that hospitality is fundamentally about people, not products, and that lasting success requires a servant's heart, resilience, and a willingness to embrace failure as a teacher. Their conversation explores the grind of restaurant ownership, the importance of clarity in brand storytelling, the danger of “scope creep” in menus or features, and why businesses must focus on benefits over features. Kopel also shares his philosophy of teaching everything he knows through a free masterclass, his use of AI as an “executive” assistant, and his mission to give more back to the industry than he takes.Key Takeaways Hospitality as performance art — Kopel discovered the industry young, viewing the bar as a stage and service as a performance. Servant's heart over foodie passion — Restaurants succeed when owners love serving people, not just food. People burn you out, not the product — True resilience comes from loving the challenges of leading and serving people. Success without fulfillment — Despite outward success, Kopel sold his restaurant group during COVID to pursue time freedom and reduce overwhelm. Fall in love with failure — Excellence comes from reps and reframing failure as progress toward mastery. Clear positioning beats going broad — Success in marketing and restaurants comes from narrowing focus and stripping away distractions. People buy benefits, not features — Businesses must sell transformation and outcomes, not just functions or menu items. Michelangelo principle (via negativa) — Growth often comes from subtraction—removing what isn't essential. Build a loyal tribe, not mass appeal — Strong brands unapologetically define who they are, attracting the right customers while turning others away. Marketing is storytelling clarity — Customers ask: Does this need to exist? Is it for me? How does it fit into my life? Teaching as giving back — Kopel runs a free five-day marketing masterclass to serve restaurateurs and build authentic trust. AI as an executive partner — Custom GPT tools can streamline SOPs, competitive analysis, and marketing execution for restaurants.

    Get Out of Wrap - Contact Centre Chat
    #233 - Get Out of Wrap TV - ep.105

    Get Out of Wrap - Contact Centre Chat

    Play Episode Listen Later Sep 3, 2025 32:16


    In this episode, Martin kicks off September with an interactive live discussion packed with insight, humour, and community spirit.We start by sharing what's on everyone's bucket list — from swimming with great white sharks to playing football on Copacabana Beach — before diving into today's big industry question:

    The Influential Personal Brand Podcast
    The 5 Pieces of Content You MUST Create to Earn Endless Customers with Marcus Sheridan

    The Influential Personal Brand Podcast

    Play Episode Listen Later Sep 2, 2025 50:54


    What if you could generate endless customers—before a single sales call ever happens? In this game-changing episode, Rory sits down with marketing legend Marcus Sheridan to unpack the exact content strategies that convert browsers into buyers. You'll discover Marcus's “Big 5” topics that every customer researches before making a purchase—and why ignoring them is costing you serious money. Marcus shares how he built the world's most trafficked swimming pool website (yes, really) using content that answered his customers' toughest questions—and how you can do the same. From pricing transparency to trust-based selling to publishing "best of" lists that AI loves, this is a masterclass in turning your content into a lead-generating machine. If you've ever struggled with content that gets views but not conversions, this episode will transform how you think, write, and sell. What You'll Learn: Why 80% of the sale happens before a buyer talks to you The 5 content types that build the most trust and drive the most revenue How to use “they ask, you answer” to dominate your niche The shocking truth about publishing your prices online How AI is choosing who gets seen—and how to make it pick you

    Critical Mass Radio Show
    Critical Mass Business Talk Show: Ric Franzi Interviews Athena Yap, Founder & CEO of Goshsha (Episode 1605)

    Critical Mass Radio Show

    Play Episode Listen Later Sep 2, 2025 20:22


    Athena Yap is a founder, CEO, and engineer with 26 years in aerospace engineering. She specializes in machine learning, iOS app development in the areas of voice and image recognition, augmented reality, backend cloud database management, technical operations, and manufacturing. Athena has 15+ years as founder of a manufacturing, wholesale, and retail company, experienced in product development, marketing, wholesale contracts development and distribution, day-to-day operations, social media, and storefront marketing. Customers include TJX Corporation (HomeGoods, TJMaxx, Marshalls), Gelson's, Albertsons (Vons, Pavilions), Bristol Farms, and UPP Pet Supplies Distributor. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

    Darkness Radio
    S20 Ep105: Something Big: The Brown's Chicken Massacre, A Decade Long Manhunt & The Trials That Followed w/Patrick Wohl

    Darkness Radio

    Play Episode Listen Later Sep 2, 2025 158:00


    True Crime Tuesday presents: Something Big: The Brown's Chicken Massacre, A Decade Long Manhunt & The Trials That Followed with Researcher/Author, Patrick Wohl ! Customers know Brown's Chicken for its crispy buttermilk fried chicken and flaky biscuits. The Illinois-based franchise has a reputation for delicious but simple comfort food. But through no fault of its own, the words "Brown's Chicken" are also synonymous with one fateful night in January of 1993. “A Real Hometown” is the trite but apt motto of Palatine, Illinois, a quaint middle-class suburb west of Chicago. On a snowy Friday evening, the staff and owners of the city's local Brown's Chicken franchise were closing up when two final customers arrived just past 9 p.m. As the night drew on and the employees hadn't returned home, the families of the owners and workers began to worry, prompting police to investigate. When they entered the dark building, police were shocked to find seven bodies stacked in the restaurant's freezer and fridge. The killers, of course, were long gone. In the months that followed, the horrendous story rocked Chicagoland and the case remained unsolved for nine years. The Brown's Chicken massacre is one of the most infamous cases in Illinois history, yet it is often misremembered. In Something Big, Patrick Wohl gives a new account of the story, taking readers behind the scenes and sharing the perspective of the people who lived it. On today's TCT, Patrick Wohl joins the show to talk about the victims of the=is massacre and the circumstances that gathered all seven of them to the Brown's Chicken there that fateful day. We also talk about the two killers in this case, and how they managed to go unfound for as many years as they did, considering how many people were told! Get your copy of "Something Big: The True Story of the Brown's Chicken Massacre, A Decade-Long Manhunt, and the Trials That Followed" here:  https://bit.ly/4g1ZWLX Check out Patrick Wohl here:  https://www.patrickwohl.com/ PLUS AN ALL-NEW DUMB CRIMES/STUPID CRIMINALS WITH JESSICA FREEBURG! Check out Jessica Freeburg's website and order her new books:  https://jessicafreeburg.com/books/ and check out Jess on Tik Tok:  https://www.tiktok.com/@jessicafreeburgwrites Sign up to go with Dacre Stoker and Mysterious Universe Tours to Romania here:  https://www.mysteriousadventurestours.com/darkness_radio/ Want to attend JUST Dracula's Vampire Ball at Bran Castle? Click this link to find out how: https://www.mysteriousadventurestours.com/darkness_radio/ Travel with Brian J. Cano to Ireland for Halloween for 11 days and get 100 dollars off and break it into 10 easy payments here:  https://www.mysteriousadventurestours.com/darkness_radio/ Make sure you update your Darkness Radio Apple Apps! and subscribe to the Darkness Radio You Tube page:  https://www.youtube.com/@DRTimDennis There are new and different (and really cool) items all the time in the Darkness Radio Online store at our website! . check out the Darkness Radio Store!   https://www.darknessradioshow.com/store/ #crime #truecrime #truecrimepodcasts #truecrimetuesday #patrickwohl #somethingbig #thetruestoryofthebrownschickenmassacreadecadelongmanhuntandthetrialsthatfollowed #johnbrown #belvabrown #dickehlenfeldt #lynnehlenfeldt #kristinlennstrom #ricosolis #michaelcastro #marcusnellsen, #tommennes, #guadalupealdonado #jimdegorski #juanluna #murder #armedrobbery #eileenbakalla #annelockett #shooting  #dumbcrimesstupidcriminals #TimDennis #jessicafreeburg #paranormalauthor  #floridaman #drugcrimes #foodcrimes #stupidcrimes #funnycrimes  #sexcrimes 

    Healing to Happy
    Ep. 184: Soft Won't Sell: The Psychology of Why Customers Buy from the Bold

    Healing to Happy

    Play Episode Listen Later Sep 1, 2025 36:20


    If you've been told to “be nice,” “play it safe,” or “tone it down” in your business… this episode will flip that advice on its head.The truth? Soft won't sell. Customers don't buy from polite, forgettable brands. They buy from bold women who own their authority, speak with conviction, and create exclusivity in the market.Inside this episode, I break down the psychology of why customers love “rich bitch” energy—and how to infuse it into your brand so your content stops blending in and starts converting.What You'll Learn in This Episode:- Why certainty builds trust and makes your audience feel safe buying from you- The psychology of scarcity and exclusivity (and how to use it to raise your value)- Why “nice girl branding” actually dilutes your power and authority- How boldness taps into aspirational identity and creates demand- The principle of cognitive ease—and why clarity closes faster than charmIf you're ready to stop friend-zoning yourself online and start stepping into your rich bitch brand era, this episode is your permission slip to get unapologetically bold.Resources & Links:Join the Brand Like a Rich Bitch Masterclass — Learn how to position your brand with bold, conviction-driven messaging that makes you unforgettable.Download Magnetic Messaging Mini-Training — $22 for instant shifts in your content power.✨ SHOP + SUPPORTMy exact Amazon storefront — supplements, skincare, and home luxuries I swear by.

    RNZ: Checkpoint
    Jetstar fined over $2m for misleading customers

    RNZ: Checkpoint

    Play Episode Listen Later Sep 1, 2025 5:59


    Jetstar has been fined over $2 million for misleading over compensation entitlements. Jetstar earlier pleaded guilty to more than twenty charges of breaching the FairTrading Act and was sentenced at the Auckland Dstrict Court today. The Commerce Commission, took the airline to court, saying it had wrongly denied customer compensation among other breaches. Commerce Commission General Manager of Competition, Vanessa Horne spoke to Lisa Owen.

    The Daily Crunch – Spoken Edition
    Murder at Burning Man turns Silicon Valley's desert playground into a crime scene plus Nvidia's two mystery customers

    The Daily Crunch – Spoken Edition

    Play Episode Listen Later Sep 1, 2025 5:42


    A homicide investigation has rocked the final days of Burning Man after a man was found dead “lying in a pool of blood” Saturday night at the Nevada desert festival, according to the Pershing County Sheriff's Office. According to the New York Times, the grim discovery occurred around 9:14 p.m. just as the festival's iconic wooden “Man” effigy began its traditional burn. Also, customers, according to a filing with the Securities and Exchange Commission. Last week the chipmaker reported record revenue of $46.7 billion during the quarter that ended on July 27 — a 56% year-over-year increase largely driven by the AI data center boom. Learn more about your ad choices. Visit podcastchoices.com/adchoices

    The Blogger Genius Podcast with Jillian Leslie
    How to Build a Digital Product Ladder That Turns $7 Customers into $2,000 Customers (Complete AI System Revealed)

    The Blogger Genius Podcast with Jillian Leslie

    Play Episode Listen Later Aug 31, 2025 7:17


    If you're a coach, blogger, or online entrepreneur struggling to make consistent income from your digital products, you're not alone. Most creators try to sell one digital product and fail because they're missing a crucial piece of the puzzle: a systematic approach that transforms low-paying customers into high-value clients. In my latest episode of The Blogger Genius Podcast, I revealed the exact AI-powered system that successful creators use to build $10,000+ monthly businesses. This isn't theory—it's the proven strategy that MiloTree users like Sarah have used to grow from 200 email subscribers to $11,000 monthly revenue in just six months. In this post, we'll unpack how to create a digital product ladder, use AI to build your entire system, and leverage MiloTree to handle all the tech without the headache. Show Notes: MiloTree Free Plan Digital Product Ladder AI Prompt (Free Download) 6 Purchasing Triggers Test Join The Blogger Genius Newsletter Become a Blogger Genius Facebook Group Subscribe to the Blogger Genius Podcast: iTunes YouTube Spotify Why Most Digital Product Creators Fail (And How to Avoid Their Mistakes) The biggest mistake creators make is building products they're passionate about instead of solving problems people actually pay to solve. Before you create anything, your digital product idea must pass what I call the “Purchasing Triggers Test.” Your product needs to do at least two of these six things: Make someone money Save them money Save them time Move them toward happiness Move them away from pain Raise their social status If your idea doesn't hit at least two triggers, don't build it. You'll waste months creating something nobody wants to buy. Let's test this with a real example: “Time Management for Busy Moms” ✅ Save them time? Absolutely ✅ Move them toward happiness? Yes (less stress, more family time) ✅ Move them away from pain? Yes (overwhelm and guilt) This passes with flying colors because it hits three triggers. The Digital Product Ladder System That Creates $10K Months Here's what successful creators understand that others don't: instead of selling one product, they build a digital product ladder. This system starts with a free valuable resource and guides customers through increasingly valuable solutions at higher price points. The magic happens when someone who downloads your free guide eventually becomes a $2,000 mastermind member. That's how you reach $10,000 monthly revenue—not by selling a million $10 products. The 6-Step Digital Product Ladder Framework Step 1: Free Valuable Resource (Freebie) Solves one specific problem Delivers a quick, tangible win Gets people on your email list Step 2: Tripwire Product ($7-$27) Small purchase on your thank-you page Naturally follows from the freebie Turns subscribers into buyers Step 3: Product Bundle ($47-$97) Combines multiple resources Provides comprehensive results Higher perceived value Step 4: Mini Course or Coaching Package ($197-$497) Structured learning experience Leads customers toward membership More hands-on support Step 5: Monthly Membership ($27-$97/month) Ongoing support and community Recurring revenue stream Builds long-term relationships Step 6: Premium Mastermind ($997-$2,997) High-touch program For serious implementers Your highest revenue generator The AI Prompt That Builds Your Entire Business Model in 30 Seconds Here's the game-changing AI prompt that creates your complete digital product ladder system. Simply go to ChatGPT (the free version works fine) and enter this prompt with your specific details: “I want to create a complete digital product ladder for [YOUR NICHE/TOPIC]. Help me design a six-step customer journey that transforms a free subscriber into a high-value customer. Step 1: Create a valuable freebie that solves one specific pain point and delivers a quick, tangible win. Step 2: Design a tripwire product that's something small I can sell on the thank-you page after someone joins my list. This product should naturally follow from the freebie and provide deeper value. Step 3: Develop a product bundle that combines multiple resources for comprehensive results. Step 4: Structure a mini course or coaching package that ultimately leads customers into joining my membership. Step 5: Design a monthly membership that provides ongoing support and community. Step 6: Create a premium mastermind or high-touch program for serious implementers. For each step, provide the product concept, main benefits, suggested price, and how it connects to the next level.”   How MiloTree Eliminates the Tech Overwhelm The biggest obstacle most creators face isn't knowing what to create—it's the technical setup. How do you actually build all this without getting overwhelmed by complicated tech? This is where MiloTree becomes your secret weapon. You can set up each step of your ladder—from your freebie to your mastermind membership—right inside MiloTree without needing a website or expensive tech tools. Why MiloTree is Perfect for Digital Product Ladders: 1. AI-Powered Sales Pages MiloTree's AI writes your sales pages for you. You use AI to create the products, then use AI to sell them. It's like having a sales team working 24/7 to move customers up your ladder. 2. Hassle-Free Setup Set up products in under 5 minutes No tech skills required AI tools handle the heavy lifting 3. Complete Delivery System MiloTree handles the delivery of your digital downloads directly to your customers. No complicated email sequences or third-party integrations needed. 4. Start for Free With MiloTree's Free Plan, you can: Sell one digital product Offer one freebie Add one social media pop-up to your site 5. With the MiloTree Grow Plan Sell digital products Offer unlimited freebies Grow your email list Build customer relationships Scale with affordable plans Your Action Plan: Start Building Your Digital Product Ladder Today Ready to transform your online business? Here's exactly what to do: Step 1: Test Your Idea Use the six purchasing triggers test. If your idea doesn't hit at least two triggers, pick a different problem to solve. Step 2: Use the AI Prompt Copy the complete digital product ladder AI prompt and run it through ChatGPT with your specific niche details. Step 3: Start with Your Freebie Don't try to build everything at once. Start with step one—your valuable freebie that gets people on your email list. Step 4: Set Up Your Tech Stack Sign up for MiloTree's Free Plan and create your opt-in page. You can have your freebie live and collecting emails within the hour. Step 5: Build Systematically Once your freebie is working, add your tripwire product, then your bundle, and so on. Build your ladder one step at a time. Free Resources to Get You Started

    Busting the omnichannel - enterprise hacks and chats
    End of summer SAP blowout - what do customers need, and will fall events deliver?

    Busting the omnichannel - enterprise hacks and chats

    Play Episode Listen Later Aug 31, 2025 53:38


    As the summer winds down, fall event season is about to heat up, with a slew of events from SAP (and SAP's biggest competitors). But what do customers need from SAP right now? And can fall events deliver on that? How do you get what your team needs from hectic events, without getting lost in the vendor narrative? It's time for another SAP-in-review podcast with Jon Reed, Josh Greenbaum, and Geoff Scott, CEO of ASUG. The podcast kicks off by assessing what we learned since SAP Sapphire, and where SAP may be headed next. Then we shift into fall event discussions, including a review of ASUG's upcoming events and a very intriguing SAP Connect event. We also get into the need for SAP business case development, particularly for technical SAP leadership, and how that has evolved into a new workshop for ASUG Tech Connect in November. This is mostly a US-centric event review, but we recommend listeners also check in with their international events and user groups, including: DSAG's Annual Conference: https://dsag-jahreskongress.plazz.net/ UKISUG Connect 2025: https://www.ukisugconnect.co.uk/

    The Intuitive Customer - Improve Your Customer Experience To Gain Growth
    Your Customers are Lazy... and Bored: How to Use That to Your Advantage

    The Intuitive Customer - Improve Your Customer Experience To Gain Growth

    Play Episode Listen Later Aug 30, 2025 25:01


    EPP 409 Your Customers are Lazy... and Bored: How to Use That to Your Advantage Show Notes:  This week on The Intuitive Customer, Colin takes a step back and welcomes guest host Morgan Ward to explore one of psychology's favourite contradictions: why customers cling to the familiar, yet crave novelty. From music playlists to yogurt purchases, from comfort food to product design, Colin and Morgan unpack why we're wired for both—and how brands can use that tension to create better customer experiences. Best Quote from the Episode “Familiarity earns trust. Novelty earns attention. Get the balance right, and you earn loyalty.” Key Takeaways Customers don't always prefer the familiar or the new—it depends on context and need. Status quo bias (familiarity) is driven by loss aversion and cognitive laziness. Novelty seeking is driven by boredom and our need for optimal arousal. The best products deliver both—“updated classics” that balance safety and stimulation. Ask yourself: is your customer seeking comfort or excitement right now? Your answer determines whether to lean into familiarity or novelty.

    Wharton Innovators in Business
    Revolutionizing Advertising: A Win-Win for Customers and Merchants - Interview with Sam Obletz, Co-Founder and CEO of Claim

    Wharton Innovators in Business

    Play Episode Listen Later Aug 30, 2025 37:29


    Join us for a conversation with Sam Obletz, co-founder and CEO of Claim. Claim is a marketplace that benefits both customers and merchants: customers get real cash back on food, beverages, fitness products and more, while merchants gain actual or potentially long-term customers at a lower marketing cost. Claim recently raised a $12 million Series A led by VMG Partners, with participation from previous leads at Sequoia Capital and Susa Ventures, as well as new partners, Lightback and Metalab. In this episode, you will hear about:

    Weird AF News
    Florida woman toilet papers neighbor's car while wearing hotdog costume. Florida fake dentist used Krazy glue on customers' teeth.

    Weird AF News

    Play Episode Listen Later Aug 29, 2025 22:14


    FLORIDA FRIDAY - Florida woman arrested for putting toilet paper all over neighbor's car while wearing a hot dog costume. Florida woman arrested for practicing dentistry without a license, including using Krazy glue on patients. Florida city deploys the police to guard a crosswalk from being panted in the colors of the rainbow. Florida city bus driver caught taking the bus to the strip club. // Weird AF News is the only daily weird news podcast in the world. Weird news 5 days/week and on Friday it's only Floridaman. SUPPORT by joining the Weird AF News Patreon http://patreon.com/weirdafnews - OR buy Jonesy a coffee at http://buymeacoffee.com/funnyjones Buy MERCH: https://weirdafnews.merchmake.com/ - Check out the official website https://WeirdAFnews.com and FOLLOW host Jonesy at http://instagram.com/funnyjones

    Retail Retold
    Why Human Connection is Retail's Greatest Advantage - Retail Retold Replay

    Retail Retold

    Play Episode Listen Later Aug 29, 2025 38:29


    What does it take to turn a passion for running into a thriving retail business?With fall marathon training season in full swing, we thought we would throw it back to a conversation that Chris Ressa had with Kim Caruso, owner of Fleet Feet Poughkeepsie, located at DLC's Shops at South Hills. Kim shares her journey from corporate America to entrepreneurship, explaining how a casual 5K inspired her passion for running and ultimately led to opening a specialty running store in her hometown.Kim reflects on the challenges and opportunities of owning a retail business, especially navigating the pandemic. From shifting to appointment-based fittings and curbside pickup to building community through virtual running groups and challenges, she highlights the resilience of specialty retail. Throughout, Kim emphasizes the importance of connection, experience, and service—showing how brick-and-mortar retail thrives when rooted in relationships.Chris underscores a core truth in retail real estate: the people behind the business are as important as the location itself. Fleet Feet Poughkeepsie's success wasn't just about market demand, but about Kim's relentless energy, passion, and community focus.What you'll hear: Passion to Business: Kim turned a personal love for running into a successful small business, proving that spotting a gap in the market can open doors for entrepreneurship.Pandemic Pivot: By introducing online appointments, curbside pickup, and creative virtual events, Fleet Feet kept customers engaged and sales steady—even while doors were closed.Community is the Differentiator: Specialty retail wins not just on product, but by building experiences and relationships. Customers return because they feel part of something bigger than a transaction.The Value of Franchise Support: Partnering with Fleet Feet gave Kim access to vendors, training, and expertise that would have been unattainable as an independent startup.Real Estate Lessons: Location matters, but the people running the store drive its ultimate success. Kim's active involvement and vision made Poughkeepsie one of Fleet Feet's strongest openings.Resilience & Optimism: Despite being down 15% in 2020, Fleet Feet weathered the storm and positioned itself for a strong rebound with pent-up demand expected in 2021.Entrepreneurial Advice: Know what you're good at, lean on experts for what you're not (like commercial real estate), and give customers a reason to choose you over online competitors.Chapters00:16 Kim Caruso's Journey to Fleet Feet03:29 Navigating the Pandemic: Challenges and Innovations08:02 The Future of Physical Retail09:41 Community Engagement and Events11:56 Connecting with Customers Digitally15:13 Reflections on the Pandemic Experience18:38 The Franchise Journey with Fleet Feet26:12 Choosing the Right Location30:18 The Importance of Teamwork in Business

    WCR Nation | The Window Cleaning Podcast
    Booking Repeat Customers: The Dentist Close in depth

    WCR Nation | The Window Cleaning Podcast

    Play Episode Listen Later Aug 29, 2025 33:10


    WCR Nation Ep. 429 | A Window Cleaning Podcast Want to grow your window cleaning business year after year—automatically? Then it's time to master the Dentist Close.

    Future Commerce  - A Retail Strategy Podcast
    The Sociology of Anthropologie

    Future Commerce - A Retail Strategy Podcast

    Play Episode Listen Later Aug 29, 2025 37:33


    In a retail landscape obsessed with speed and conversion, Anthropologie has mastered something far more elusive: cultural alchemy. How do you transform a fleeting TikTok trend into a cross-category empire spanning everything from ceramic lamps to cashmere sweaters? COO Candan Erenguc reveals the operational artistry behind turning cultural moments into commerce gold, and why connection always trumps conversion. The Genius Behind That Viral DressKey takeaways:Community over conversion - Building authentic customer relationships drives long-term success more than short-term sales optimizationCultural instinct beats data - When responding to viral moments and cultural trends, intuition often signals opportunities before data can catch upChoice trumps speed - Customers value optionality in how, when, and where they receive products more than just fast deliveryLocalized curation wins - Store-specific assortments based on neighborhood demographics and customer needs drive expansion successCross-category trend application - Scaling cultural moments across diverse product categories (from eccentric lamps to dog sweaters) maximizes trend participation[00:03:13] "[Our merchant teams] are ahead of the curve, predicting trends. And if I may be so bold, they're influencing trends." - Candan[00:05:53] "It's symbiotic. Our goal is to give customers what they want. But I think …sometimes they don't know yet what they want." - Candan[00:20:04] "Connection over conversion. You build the connection, everything else will come." - Candan[00:16:41] "I don't think that the most important thing is speed. I think the most important thing is choice." - Candan[00:19:43] "We're also at a time where people are much more savvy than we give them credit for." - PhillipIn-Show Mentions:Listen to Mindy Massey, Anthropologie Global Director of Stores, on the latest season of Step By Step.Associated Links:Check out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!

    Selling With Social Sales Podcast
    Mastering the Art of Helping Customers Through Sales with Mario Martinez Jr. | Ep. #304

    Selling With Social Sales Podcast

    Play Episode Listen Later Aug 29, 2025 34:04


     Are you making critical mistakes in your sales cadence that could be costing you valuable opportunities? In this insightful episode, with Mario Martinez Jr., founder and CEO of Vengreso, he uncovers the most common errors salespeople make when reaching out to potential clients. With over 27 years of experience in sales and marketing, Mario shares his journey from retail to becoming a leader in digital sales prospecting. He reveals how a simple approach to helping customers at a camera store laid the foundation for his successful career in sales. Key Takeaways: The two biggest mistakes in sales cadences and how to avoid them Why referrals should be your starting point for prospecting The crucial difference between LinkedIn connections and follows How to earn the right to connect with potential buyers Mario also introduces FlyMSG.io, a suite of AI assistants designed to streamline the sales process and increase productivity by up to 33 hours a month! From AI-powered social media posts to role-playing for cold calls, these innovations aim to solve common pain points for sales professionals to book more meetings and grow the sales pipeline. Discover How to: Leverage LinkedIn notifications to your advantage Improve your prospecting efficiency with cutting-edge tools Adapt your sales cadence and approach to the modern selling age Whether you're new to sales or a seasoned professional, this episode offers valuable insights to enhance your prospecting strategy and boost your success rate. Learn how to focus on helping customers and watch your sales soar. "Sales is the art of helping." - Mario Martinez Jr. Don't miss this opportunity to refine your sales approach and stay ahead in the competitive world of B2B sales. Tune in now to transform your prospecting game! Key Moments 00:00:00Earning the Right to Connect on LinkedIn Mario emphasizes the importance of earning the right to connect with someone's network on LinkedIn. He discusses the difference between following and connection requests, highlighting common mistakes salespeople make in their outreach strategies. 00:07:42The Power of Referral in Sales Mario stresses that referrals are the most effective way to get a first conversation with potential buyers. He explains that 82% of buyers start their buying process with a referral, making it crucial for sellers to leverage their network connections. 00:14:08From Retail to Software Sales: Mario's Journey Mario shares his career journey, starting from his time at Ritz Camera Centers. He explains how his approach to helping customers naturally translated into successful sales techniques, leading to his transition into software sales. 00:27:48Leveraging AI for Sales Engagement Mario explains how Vengreso uses AI to enhance their products, leveraging their existing sales training content to guide AI-powered writing and responses. He emphasizes their focus on creating a comprehensive workflow solution for salespeople. 00:27:29Product Strategy and Future Plans Mario outlines Vengreso's product strategy, including various "Fly" branded tools and their approach to product-led growth. He discusses future plans, such as improving daily usage and potentially being acquired by a larger company in the next five years. 00:37:00The Future of FlyMSG and Sales Tools Mario discusses the future of FlyMSG, predicting potential acquisitions and explaining upcoming product releases. He emphasizes the importance of comprehensive sales tools that cover the entire workflow of a salesperson. Follow Us On: ·         LinkedIn ·         Twitter ·         YouTube Channel ·         Instagram ·         Facebook Learn More About FlyMSG Features Like: ·         LinkedIn Auto Comment Generator ·         AI Social Media Post Generator ·         Auto Text Expander ·         AI Grammar Checker ·         AI Sales Roleplay and Coaching ·         Paragraph Rewrite with AI ·         Sales Prospecting Training for Individuals ·         FlyMSG Enterprise Sales Prospecting Training Program Install FlyMSG for Free: ·         As a Chrome Extension ·         As an Edge Extension    

    Venture Daily
    Why Companies are Pulling Back on AI Experiments

    Venture Daily

    Play Episode Listen Later Aug 29, 2025 3:19


    Companies rushed to adopt AI, but now many are rolling those decisions back. Why? Customers are loudly opposed to using AI and the tools aren't turning profits. How long will it take for artificial intelligence to find its footing? Let's discuss.

    The Options Insider Radio Network
    The Hot Options Report: 08-29-2025

    The Options Insider Radio Network

    Play Episode Listen Later Aug 29, 2025 16:36


    On this midday Friday, August 29th edition of the Hot Options Report, the hosts cover a day of market sell-offs across the major indices. The VIX is up, reflecting increased volatility, with significant activity in its October 31 calls. The show breaks down the top tickers seeing explosive options action, with a notable theme being the aggressive buying of out-of-the-money calls in major tech names like TSLA and NVDA, despite the overall market downtrend. The top 10 single-name stocks are dominated by companies with recent earnings reports, including Marvell (MRVL) and Baba (BABA). The episode wraps up by noting the need for a significant market reversal in the second half of the day for many of these bullish bets to pay off. Time Stamp 2:30: VIX  3:46: SPY  4:57: SPX  6:05: IWM  7:12: Q's (QQQ)  8:20: Top 10 Single Names 8:55: Marvell (MRVL) - #10  10:00: Weebull (BULL) - #9  11:27: MicroStrategy (MSTR) - #8  12:52: Palantir (PLTR) - #7  14:14: AMD - #6  15:15: Apple (AAPL) - #5  16:03: Open (OPEN) - #4  17:34: Baba (BABA) - #3  18:55: Tesla (TSLA) - #2  20:25: Nvidia (NVDA) - #1  22:00: Closing  ------------------------------------------------------------------ All investing involves risk. Brokerage services for US listed securities, options and bonds in a self-directed brokerage account are offered by Open to the Public Investing Inc, member FINRA & SIPC. Not investment advice. Options trading entails significant risk and is not appropriate for all investors.  Customers must read and understand the Characteristics and Risks of Standardized Options before considering any options strategy.  Options investors can rapidly lose the value of their investment in a short period of time and incur permanent loss by expiration date. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount, and are only available for qualified customers.  Index options have special features and fees that should be carefully considered, including settlement, exercise, expiration, tax, and cost characteristics.  See Fee Schedule for all options trading fees. There are additional costs associated with option strategies that call for multiple purchases and sales of options, such as spreads, straddles, among others, as compared with a single option trade. Rebate rates vary monthly from $0.06-$0.18 and depend on the particular security, whether the trade was placed via API, as well as your current and prior month's options trading volume. Review Options Rebate Terms here. Rates are subject to change. Go to public.com/optionsbrief to learn more.  

    The Options Insider Radio Network
    The Hot Options Report: 08-28-2025

    The Options Insider Radio Network

    Play Episode Listen Later Aug 29, 2025 15:33


    A respectable, but not explosive day in the options market, with volumes generally a bit below their average daily volume (ADV). The market is still in the "dog days of summer," which can often lead to lighter trading. Today's action was influenced by NVIDIA's earnings report, a known market-moving event. Time Stamps 0:00 - Welcome and Introduction 1:46 - VIX 2:50 - SPY 3:32 - SPX 4:22 - Small Caps (IWM) 5:08 - The Qs (QQQ) 6:07 - Single Names 6:50 - #10 - Amazon (AMZN) 7:57 - #9 - Alphabet (GOOGL) 8:48 - #8 - Barrick Gold (B) 10:33 - #7 - Snowflake (SNOW) 11:51 - #6 - AMD 12:50 - #5 - SoFi (OPEN) 13:58 - #4 - Palantir (PLTR) 14:49 - #3 - Apple (AAPL) 15:43 - #2 - Tesla (TSLA) 16:51 - #1 - NVIDIA (NVDA) 18:18 - Conclusion -------------------------------------------------------------------- All investing involves risk. Brokerage services for US listed securities, options and bonds in a self-directed brokerage account are offered by Open to the Public Investing Inc, member FINRA & SIPC. Not investment advice. Options trading entails significant risk and is not appropriate for all investors.  Customers must read and understand the Characteristics and Risks of Standardized Options before considering any options strategy.  Options investors can rapidly lose the value of their investment in a short period of time and incur permanent loss by expiration date. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount, and are only available for qualified customers.  Index options have special features and fees that should be carefully considered, including settlement, exercise, expiration, tax, and cost characteristics.  See Fee Schedule for all options trading fees. There are additional costs associated with option strategies that call for multiple purchases and sales of options, such as spreads, straddles, among others, as compared with a single option trade. Rebate rates vary monthly from $0.06-$0.18 and depend on the particular security, whether the trade was placed via API, as well as your current and prior month's options trading volume. Review Options Rebate Terms here. Rates are subject to change. Go to public.com/optionsbrief to learn more.  

    cityCURRENT Radio Show
    Wonderfill Refillery, Cookeville, Tennessee's zero-waste refill store

    cityCURRENT Radio Show

    Play Episode Listen Later Aug 29, 2025 16:34


    Host Jeremy C. Park talks with Cora Hageman, Founder of Wonderfill Refillery in Cookeville, Tennessee, who discusses her background in environmental conservation and transition to entrepreneurship through her sustainable, refillery business. Wonderfill Refillery operates as a bulk refill shop offering eco-friendly household products, emphasizing sustainability through closed-loop systems and clean ingredients while providing customers with alternatives to single-use packaging. Customers bring containers or select one from the business, refill what they need, and check out to cut down on single-use packaging. The business offers everyday refillable essentials including cleaners, bath and body products, sustainable home goods, and Tennessee-made items. Wonderfill Refillery maintains an online presence and offers a number of other items through Shopify Collective. Cora and her business focus on community education about sustainable living while maintaining accessibility and approachability in how it can be easily integrated into everyday life.Environmental Entrepreneurship: Cora's JourneyCora Hageman, Founder of Wonderfill Refillery, highlights her business that combines her background in environmental conservation with her entrepreneurial spirit. Cora shares her childhood experiences in a small town in Tennessee, where she was raised with a strong connection to nature and a focus on sustainable living. She discusses her transition from a career in wildlife and fisheries conservation to starting her own business, which she always envisioned doing. Cora's passion for the environment and her desire to make a positive impact through her business are evident as she describes her journey and the inspiration behind Wonderfill Refillery.Eco-Friendly Bulk Refill ShopWonderfill Refillery, the seventh refillery in Tennessee, offers a retail shop where customers can buy bulk household goods by the ounce, bringing their own containers or selecting from the store's upcycled options. The business emphasizes sustainability by using closed-loop systems for product shipping, prioritizing clean ingredients, and minimizing plastic use. With about 50 refill products, including shampoos, soaps, and local farm goods, Wonderfill Refillery aims to provide eco-friendly alternatives for everyday essentials, encouraging customers to reduce single-use packaging.Sustainable Shopify Collective WebsiteCora shares how Wonderfill Refillery's website uses Shopify Collective, a sustainable alternative to traditional drop shipping, partnering with recognized brands while ensuring eco-friendly shipping practices. Cora focuses on listing and promoting a variety of sustainable products, with plans to list 1,300 more items. The website serves as a storefront to guide customers to these brands, while the local goods are handled directly by Wonderfill Refillery.Refillery Education and Sustainability ImpactCora discusses the educational impact of refillery businesses, highlighting how they help customers realize the importance of sustainable living by showing alternatives to single-use plastics. She emphasizes that their approach of kindness and historical context helps make sustainability accessible and non-intimidating, comparing refillery practices to traditional general stores. Cora explains that many people are unaware of the environmental impact of their consumption habits and appreciate the opportunity to learn about sustainable options and how easy they can be integrated into everyday life.Wonderfill Refillery Plans for the FutureCora expresses her vision for expanding the concept to other small towns across the United States, focusing on sustainability and community building. She provides details about the business's online presence, including the website and social media handles, and mentions upcoming exterior repairs to the building, which will include a new mural.Visit https://wonderfillrefillery.com to learn more about Wonderfill Refillery.

    The Bootstrapped Founder
    The $0.20/Day AI System That Converts Trial Users Into Paying Customers

    The Bootstrapped Founder

    Play Episode Listen Later Aug 29, 2025 25:11 Transcription Available


    It took me a long while to realize this: AI isn't just something like a chatbot for my customers. AI can work behind the scenes to facilitate getting the right stuff in front of the right people for me, even just to figure out who people are and how I should talk to them. And today, I want to share exactly what I'm doing, how expensive this is to run, and how I believe this can be part of every single software as a service business out there—even if you don't have any touchpoint with artificial intelligence in that business at all. Even if you don't think you should be offering AI features to your customers.This episode of The Bootstraped Founder is sponsored by Paddle.com — SaaS Happy Hour SeriesThe blog post: https://thebootstrappedfounder.com/the-0-20-day-ai-system-that-converts-trial-users-into-paying-customers/ The podcast episode: https://tbf.fm/episodes/the-0-20-day-ai-system-that-converts-trial-users-into-paying-customersCheck out Podscan, the Podcast database that transcribes every podcast episode out there minutes after it gets released: https://podscan.fmSend me a voicemail on Podline: https://podline.fm/arvidYou'll find my weekly article on my blog: https://thebootstrappedfounder.comPodcast: https://thebootstrappedfounder.com/podcastNewsletter: https://thebootstrappedfounder.com/newsletterMy book Zero to Sold: https://zerotosold.com/My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/My course Find Your Following: https://findyourfollowing.comHere are a few tools I use. Using my affiliate links will support my work at no additional cost to you.- Notion (which I use to organize, write, coordinate, and archive my podcast + newsletter): https://affiliate.notion.so/465mv1536drx- Riverside.fm (that's what I recorded this episode with): https://riverside.fm/?via=arvid- TweetHunter (for speedy scheduling and writing Tweets): http://tweethunter.io/?via=arvid- HypeFury (for massive Twitter analytics and scheduling): https://hypefury.com/?via=arvid60- AudioPen (for taking voice notes and getting amazing summaries): https://audiopen.ai/?aff=PXErZ- Descript (for word-based video editing, subtitles, and clips): https://www.descript.com/?lmref=3cf39Q- ConvertKit (for email lists, newsletters, even finding sponsors): https://convertkit.com?lmref=bN9CZw

    SimpleBiz360 Podcast
    Is your company proactive or reactive? OMOQ #90

    SimpleBiz360 Podcast

    Play Episode Listen Later Aug 29, 2025 0:58


    Customers like companies that proactively pave the way for smooth transactions.. Reactive companies do very little paving, which usually results in clunky, and troublesome transactions. Proactive companies eliminate obstacles before they occur. Reactive companies wait for obstacles. Which reputation do you want for your company?Support the show

    Social Media Decoded
    From Customers to Community: The Experiential Marketing Playbook w/ Amber “The Activator” Owens

    Social Media Decoded

    Play Episode Listen Later Aug 28, 2025 19:43


    In this Social Media Decoded episode, experiential strategist Amber “The Activator” Owens (BrandFelt Activation) shares how to turn casual followers into raving superfans using brand activations, live events, and community-driven digital marketing. We unpack low-cost event ideas, how to promote IRL experiences with social media, and the metrics that prove ROI—so small businesses can create buzz, deepen loyalty, and drive sales without massive budgets. What You'll Learn The difference between audience, customers, and community—and how to move people through each stage Low-budget brand activation ideas (pop-ups, demos, collabs, UGC stations) that work for small businesses A promo timeline for events: content to post 30/14/7/1 days out to fill the room How to use social media + events together (reels prompts, UGC capture, micro-influencer seeding) Measuring success beyond likes: attendance, repeat purchase, referrals, retention, LTV Post-event follow-up that converts one-time attendees into loyal community members Guest Resources Website: brandfeltactivation.comLinkedIn: linkedin.com/in/ambertheactivatorInstagram: @ambertheactivator Ideal For Entrepreneurs, local brands, and creators who want to build community, boost retention, and increase revenue by pairing social media with smart, scrappy experiential marketing. Let's Connect & Get Your Freebie! Stay inspired and get daily visibility tips—follow Michelle everywhere: Instagram: @michellelthames Threads: @michellelthames LinkedIn: Michelle L Thames YouTube: Michelle L Thames Podcast: Social Media Decoded experiential marketing, brand activations, event marketing for small business, turn customers into community, community building strategy, low cost brand activations, social media event promotion, user generated content at events, micro influencer partnerships, pop up events, customer retention and loyalty, measure event roi, hybrid marketing strategy, local marketing ideas, community led growth,

    FULL COMP: The Voice of the Restaurant Industry Revolution
    Office Hours: Stop Chasing Customers & Start Programming Behavior

    FULL COMP: The Voice of the Restaurant Industry Revolution

    Play Episode Listen Later Aug 28, 2025 7:21


    I'm Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I've spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter, more successful businesses.In this episode, I dive into the biggest mistakes operators make when it comes to restaurant marketing—and why most of us are focused on the wrong things. I break down the myth that awareness equals success and explain why understanding your customer's behavior matters more than visibility. We get into the strategies I've used to align with what guests already want, how to create urgency that drives action, and the systems that turn casual interest into consistent bookings.Takeaways:Most restaurant marketing fails because it's built on guesswork.Awareness doesn't pay the rent, behavior does.If it doesn't move a booking, a purchase or return visit, then it's just noise.We want to align with behavior, not alter it.Triggers turn offers into rituals.The fastest money you can make is in the list you already own.Stop chasing strangers while your regulars gather dust.Create experiences that use desire that already exists.If it wouldn't move you, it probably won't move them.Your marketing must move the needle in your business.Chapters00:00 Introduction to Restaurant Marketing Challenges02:44 Understanding Customer Behavior and Marketing Effectiveness05:39 Strategies for Effective Restaurant MarketingIf you've got a marketing or profitability related question for me, email me directly at josh@joshkopel.com and include Office Hours in the subject line. If you'd like to scale the profitability of your restaurant in only 5 days, sign up for our FREE 5 Day Restaurant Profitability Challenge by visiting https://joshkopel.com.

    Master The NEC Podcast
    Master The NEC | Episode 31 | 5 Tips to Salvage Unhappy Customers

    Master The NEC Podcast

    Play Episode Listen Later Aug 28, 2025 30:54 Transcription Available


    In this episode, Paul talks about how to engage with a customer who may not be happy, for whatever reason, with you and your company while on a service call or other interaction. Listen as Paul explains how to get to a Win-Win and you retain that hard earned lead while salvaging your local referral reputation.Listen as Paul Abernathy, CEO, and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC then visits https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/master-the-nec-podcast--1083733/support.Struggling with the National Electrical Code? Discover the real difference at Electrical Code Academy, Inc.—where you'll learn from the nation's most down-to-earth NEC expert who genuinely cares about your success. No fluff. No gimmicks. Just the best NEC training you'll actually remember.Visit https://FastTraxSystem.com to learn more.

    All In with Rick Jordan
    Gen Z Just Schooled Every Business Owner | Rick Jordan

    All In with Rick Jordan

    Play Episode Listen Later Aug 28, 2025 12:32


    Gen Z just dropped some serious wisdom on all of us. Their top three restaurants blew my mind. Not because of what they picked. But because of what it reveals about what actually matters to customers. Chick-fil-A hit number one. Yeah you heard that right. Not McDonald's with tens of thousands of locations. Chick-fil-A with just 2,300 restaurants. And all the political bullshit that surrounds them didn't matter one bit. Because Gen Z gets it.Chick-fil-A at number one shows us something incredible. They have what I call checkpoint systems. Rhythms with their customers. You talk to four different people by the time you get your food. Each one focused on making your experience better. And at the end they don't say thank you. They say "My pleasure." Those two words change everything. Because it's not just transactional. It's relational. Here's what every business owner needs to understand. Politics don't pay your bills. Customers do. And customers want to feel taken care of. They want consistency. They want to know you give a shit about their experience. If you don't have a customer journey planned out. If you don't create incredible service. If you don't build the right atmosphere. If you don't treat people right. They will find someone else who does. Period. Gen Z just proved that service beats everything else. Even political opinions. Even convenience. Even price sometimes. Way to go Gen Z. You know what it means to go ALL IN on what actually matters.Connect:Connect with Rick: https://linktr.ee/mrrickjordanSubscribe & Review to ALL IN with Rick Jordan on YouTube: https://www.youtube.com/c/RickJordanALLIN

    ELECTRICIAN LIVE- PODCAST
    Master The NEC | Episode 31 | 5 Tips to Salvage Unhappy Customers

    ELECTRICIAN LIVE- PODCAST

    Play Episode Listen Later Aug 28, 2025 30:54 Transcription Available


    In this episode, Paul talks about how to engage with a customer who may not be happy, for whatever reason, with you and your company while on a service call or other interaction. Listen as Paul explains how to get to a Win-Win and you retain that hard earned lead while salvaging your local referral reputation.Listen as Paul Abernathy, CEO, and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC then visits https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/electrify-electrician-podcast--4131858/support.

    Ask Paul | National Electrical Code
    Master The NEC | Episode 32 | 5 Tips for Overcoming Buyer Hesitation

    Ask Paul | National Electrical Code

    Play Episode Listen Later Aug 28, 2025 28:46 Transcription Available


    In this episode, Paul talks about how to engage with a customer who needs your services but are hesitating on the purchase. They need “a little more time” and so on. Well, in this episode Paul talks about how to overcome that hesitation, ask for the sale, and educate them in the process. It's not about being pushy, it's all about being an authority.Listen as Paul Abernathy, CEO, and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC then visits https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/ask-paul-national-electrical-code--4971115/support.

    Ask Paul | National Electrical Code
    Master The NEC | Episode 31 | 5 Tips to Salvage Unhappy Customers

    Ask Paul | National Electrical Code

    Play Episode Listen Later Aug 28, 2025 30:54 Transcription Available


    In this episode, Paul talks about how to engage with a customer who may not be happy, for whatever reason, with you and your company while on a service call or other interaction. Listen as Paul explains how to get to a Win-Win and you retain that hard earned lead while salvaging your local referral reputation.Listen as Paul Abernathy, CEO, and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC then visits https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/ask-paul-national-electrical-code--4971115/support.

    The Path to $20 Million with Mike Prewett
    Convenience for Customers

    The Path to $20 Million with Mike Prewett

    Play Episode Listen Later Aug 28, 2025 4:09


    Mike leads a discussion on the importance of being available to customers during holidays and weekends, especially for businesses like car dealerships and real estate agents. Mike shares personal anecdotes about their experiences with car dealerships and a sporting goods store, highlighting the need for businesses to be more customer-focused. They emphasize the significance of the upcoming Labor Day weekend for real estate businesses, urging agents to take advantage of the increased customer availability to shop and engage in transactions. Mike advises the audience to observe common business practices and then do the opposite to stand out and serve customers better.

    Brain Driven Brands
    Steal Your Customers from Your Competitors (the Easy Way)

    Brain Driven Brands

    Play Episode Listen Later Aug 28, 2025 24:07


    In this episode, Nate and Sarah walk through one of the easiest ways to steal customers from your competitors using psychology and behavior science…by using Consumer Casey as a case study!   JOIN The TETHER Community- https://www.skool.com/tether-lab/about   CoHost: Nate Lagos Twitter: https://x.com/natelagos LinkedIn: https://www.linkedin.com/in/natelagos/ Tactical and Practical Podcast: https://podcasts.apple.com/us/podcast/tactical-practical/id1752915534   Learn more at: https://www.tetherinsights.io/ Twitter: https://x.com/SarahLevinger Linkedin: https://www.linkedin.com/in/sarahlevinger/  Instagram: https://www.instagram.com/sarah.levinger/ Watch me on YouTube: https://www.youtube.com/channel/UCKwfjt_7PU5N_2fTfHemXXg   Thanks to Cytrus for the theme song, “Sky High” You can follow and find them on Spotify:https://open.spotify.com/track/1oKGDsxjRdQlf2xHLZsiSJ?si=8fbd275dbbb54cbf  

    Mo News
    Taylor & Travis Engagement; Fed Gov Fires Back At Trump; Cracker Barrel About Face; What's A Haboob?

    Mo News

    Play Episode Listen Later Aug 27, 2025 45:35


    Headlines: – Welcome to Mo News + Space-X Rocket Launch (02:00) – Taylor Swift and Travis Kelce Announce Their Engagement (06:30) – Federal Reserve Governor Lisa Cook Will Sue Trump Administration To Keep Her Job (20:20) – Cracker Barrel Announces Return To 'Old Timer' Logo After Backlash From Trump, Customers (29:00) – Australia Says Iran Was Behind Antisemitic Arson Attacks on Its Soil (32:50) – Israel Claims Strike On Hospital That Killed Journalists Was Targeting Camera Used By Hamas (35:10) – Active Shooter Hoaxes Set Off Alarms as Students Return to Campus (38:00) – Towering Dust Storm Known As A Haboob Plunges Phoenix Into Darkness (40:00) – On This Day In History (43:45) Thanks To Our Sponsors:  – ⁠LMNT⁠ - Free Sample Pack with any LMNT drink mix purchase –⁠ Industrious⁠ - Coworking office. 50% off day pass | Promo Code: MONEWS50 – Incogni - 60% off an annual plan| Promo Code: MONEWS – Leesa – 30% off mattress, plus extra $50 off | Promo Code: MONEWS – Factor Meals – 50% your first box plus free shipping | Promo Code: monews50off – Monarch Money - 50% off your first year | Promo Code: MONEWS

    Unleashing Intuition Secrets
    Michael Jaco & Sherri Divband | AI, Spiritual Warfare, Mental Illness, Suicide & the Path to the Golden Age

    Unleashing Intuition Secrets

    Play Episode Listen Later Aug 27, 2025 60:44


    In this profound episode of Unleashing Intuition Secrets, Michael Jaco is joined by spiritual teacher and healer Sherri Divband for a heartfelt and urgent discussion about the intersection of technology, spirituality, and human well-being. Together, they address the growing crisis of mental illness and suicide in our modern world, examining how artificial intelligence and societal pressures influence our collective consciousness. Sherri shares wisdom on navigating the hidden battles of spiritual warfare, the significance of bridge souls, and the pivotal role they play in guiding humanity toward the Golden Age. The conversation also provides practical tools for staying grounded, nurturing intuition, and fostering resilience in the face of spiritual and psychological challenges. With compassion and clarity, Michael and Sherri explore the deeper causes of despair while offering pathways to hope, healing, and empowerment. This episode is a must-listen for anyone seeking to understand the delicate balance between technology, spirituality, and mental health — and how we can rise above the darkness to embrace a brighter future. For more about Sherri's work, visit:

    The Modern Waiter Podcast
    The Weirdest Requests I've Ever Gotten from Customers

    The Modern Waiter Podcast

    Play Episode Listen Later Aug 27, 2025 15:20


    You won't believe the bizarre things customers ask for. From splitting a check six ways for four people to someone pulling a baked potato out of her purse. We've seen it all. In this episode of The Modern Waiter Podcast, we're sharing the absolute weirdest, funniest, and most confusing requests we've ever gotten from restaurant guests. Ever been asked to make a quiche with no eggs? Or a plain fish that isn't boring? How about a pizza with no crust?It's all here. Real stories. Real service industry chaos.If you're a waiter, bartender, manager, or someone who just loves restaurant culture, this episode will make you laugh, cringe, and nod in recognition. We explore the ridiculous logic customers use, the emotional labor service workers endure, and the daily misunderstandings that make restaurant life so wild.Join the ConversationGot your own story?Email us at themodernwaiter@gmail.comDM us on Instagram: @themodernwaiterpodcastFollow Me On Social Media:Instagramhttps://www.instagram.com/themodernwaiterpodcast/TikTokhttps://www.tiktok.com/@themodernwaiterMore Info https://www.themodernwaiter.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    The Options Insider Radio Network
    The Hot Options Report Heading into Nvidia Earnings: 08-27-2025

    The Options Insider Radio Network

    Play Episode Listen Later Aug 27, 2025 23:03


    Welcome to the Hot Options Report for Wednesday, August 27th. In this special midday report, we dive into the day's most active options, analyzing the top tickers and notable trends. The broad market is in a modest rally, but volatility and specific stocks are showing interesting activity. Today's show covers the highlights in VIX, SPY, SPX, and the top 10 most active stocks, including the highly anticipated action in Nvidia ahead of its earnings report. Timestamps 1:17 VIX Market Activity 2:07 SPY Market Activity 2:54 SPX Market Activity 3:35 Small Caps Market Activity 4:15 QQQ Market Activity 5:10 Top 10 Options Overview 5:50 SoFi (#10) 6:45 Robinhood (#9) 7:42 Intel (#8) 8:20 AMD (#7) 9:03 Apple (#6) 10:04 Walgreens Boots Alliance (WBA) (#5) 11:06 Open (#4) 11:58 Palantir (#3) 12:51 Tesla (#2) 13:38 Nvidia (#1) ------------------------------------------------------------ All investing involves risk. Brokerage services for US listed securities, options and bonds in a self-directed brokerage account are offered by Open to the Public Investing Inc, member FINRA & SIPC. Not investment advice. Options trading entails significant risk and is not appropriate for all investors.  Customers must read and understand the Characteristics and Risks of Standardized Options before considering any options strategy.  Options investors can rapidly lose the value of their investment in a short period of time and incur permanent loss by expiration date. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount, and are only available for qualified customers.  Index options have special features and fees that should be carefully considered, including settlement, exercise, expiration, tax, and cost characteristics.  See Fee Schedule for all options trading fees. There are additional costs associated with option strategies that call for multiple purchases and sales of options, such as spreads, straddles, among others, as compared with a single option trade. Rebate rates vary monthly from $0.06-$0.18 and depend on the particular security, whether the trade was placed via API, as well as your current and prior month's options trading volume. Review Options Rebate Terms here. Rates are subject to change. Go to public.com/optionsbrief to learn more.  

    Telecom Reseller
    Broadcom's VCF Division on AI, License Portability, and Simplifying Complexity, Podcast

    Telecom Reseller

    Play Episode Listen Later Aug 27, 2025 12:07


    “Complexity is at the core of this, and our mission at Broadcom has been how to address this complexity by making things simpler,” says Abhay Kumar, Global Head of Managed Services for Broadcom's VMware Cloud Foundation (VCF) division. In this Technology Reseller News podcast, recorded live at VMware Explore 2025, Kumar discusses Broadcom's strategy for making the private cloud AI-native, portable, and partner-driven. Since acquiring VMware two years ago, Broadcom has focused on positioning VMware Cloud Foundation as the consistent foundation for enterprise workloads—whether on-premises or across hyperscaler environments. Key themes from the conversation include: AI-native private cloud – VCF now incorporates a private AI foundation, with expanded partnerships with NVIDIA and Canonical to accelerate AI and containerized workloads. License portability – Broadcom is giving customers the flexibility to dynamically move entitlements between on-premises and multiple clouds, protecting investments while enabling innovation. Ecosystem and choice – Customers can run workloads across AWS, Microsoft, Google, Oracle, and other providers while maintaining consistent control through VCF. Simplifying complexity – CIOs and partners face hybrid environments, containers, and AI workloads. VCF's single-pane-of-glass approach reduces operational complexity and ensures skills can be leveraged across environments. Kumar emphasized that Broadcom's strategy puts customers at the center, giving them the flexibility to innovate with AI services and advanced analytics while managing cost, efficiency, and control.

    Unleashing Intuition Secrets
    Milk Does a Body Good… But What Kind of Milk? Raw vs. Pasteurized — Have We Been Duped? Michael Jaco & Noah (Optimum Nutrition)

    Unleashing Intuition Secrets

    Play Episode Listen Later Aug 26, 2025 69:15 Transcription Available


    In this episode of Unleashing Intuition Secrets, host Michael Jaco is joined by Noah from Optimum Nutrition to unpack one of the most controversial health questions of our time: raw milk vs. pasteurized milk. Together, they explore the history of pasteurization and how it reshaped public perception of milk, the health risks linked to pasteurized milk, and the powerful benefits of raw milk that have been overlooked or suppressed. From its rich nutritional profile — packed with vitamins, enzymes, and probiotics — to the ways it supports immunity and gut health, this conversation reveals why so many believe raw milk is a truly superior natural food. Michael and Noah also offer practical guidance on safely sourcing and consuming raw milk, empowering you to make informed decisions about what's really nourishing your body. If you've ever wondered whether we've been misled about “milk doing a body good,” this episode will open your eyes and challenge everything you thought you knew. Get the New Peptide Bundle!  USE CODE JACO & SAVE 10% https://www.liveoptimum.co/products/intuitive-bundle   00:00 Introduction and Guest Welcome 01:37 The Benefits of Raw Milk 05:23 Historical Context of Milk Consumption 09:24 Rockefeller's Influence on Milk Pasteurization 15:14 The Shift from Naturopathic to Allopathic Medicine 24:40 Modern Raw Milk Advocacy 36:06 The Importance of Epigenetics and Probiotics 36:59 Personal Experiences with Milk and Health 38:28 Bodybuilding and Milk: Myths and Facts 39:13 The Benefits of Raw Milk 41:17 Nutrient Profile of Raw Milk 51:02 Probiotics and Enzymes in Raw Milk 57:37 Sourcing and Quality of Raw Milk 59:19 Supplements to Complement Raw Milk 01:01:56 Conclusion and Product Promotion     LANDING PAGE for people to get a "FREE" precious metals consultation with Dr. Kirk Elliott: https://www.kepm.com/jaco/ Affordable Cell Activation Technology with LifeWave: Experience miracles with a deep discount as a Brand Partner https://www.lifewave.com/michaeljaco https://michaelkjaco.com/liveyoungerwithmj/ Power of the Patch Information Resource: Go to: https://liveyounger.com/ AGE REVERSAL WITH GHK-Cu Copper Peptides contained in X-39 and X-49 https://copperpeptidebreakthrough.com Join us every week for Michael Jaco's Miracle Monday Meeting at 6:00 PM EST for Product Testimonials & Questions This 50 Minute Meeting Will Teach You Everything You Need To Know About Phototherapy & LifeWave!! ~ Great for Guests, Customers & Brand Partners ~ ⏬ Click the link below for Meeting access ⏬ Join Zoom Meeting https://us06web.zoom.us/j/87949021063 JoinMichaels Business Builder Webinar ~ Friday 6:00 EST Tune in weekly to Michael Jaco's LifeWave Business Builder Webinars feature LifeWave's top leaders sharing proven strategies, business tips, and real-world success stories to help you grow your organization and achieve lasting financial success. ⏬ Click the link below for Webinar access ⏬ https://us06web.zoom.us/j/86714931635?pwd=WQ8UTQc8o95A1g5q7bOAnRW79mPJep.1 Shop Intuitive Wellness Products to reverse the devastating effects of the vaccine impacts on cardiovascular, reproduction and greater potential for death at any time in history. Also increase overall health and resistance to all disease and inflammation. https://intuitivewellness.michaelkjaco.com/ INTUITIVE ULTRA CLEANSE/INTUITIVE OCEANS VIDEO ON DETOXING ALL FOODS: https://www.diseasediscoverychallenge.vip/food-dtox WAVWATCH - The revolutionary selfcare watch that's designed to support the health of your mind AND body! This one-of-a-kind watch provides anxiety relief, pain support, productivity boost, immune system enhancement, and more!

    Content Is Profit
    Crafting a Winning Giveaway: The Secret to Attracting Customers Without Ads

    Content Is Profit

    Play Episode Listen Later Aug 26, 2025 26:18


    Go to businesscreator.club to get your free 30 days and Free Money Model Book. Are you ready to grow your business without spending a dime on advertising? In this episode, I'm sharing a powerful strategy that generated 300 appointments, collected 2000 emails, and brought in $1500 upfront for a local wellness center - all with just three emails! This giveaway marketing approach was a game-changer for us when we first started offering our services, especially brick-and-mortar establishments. I'll walk you through how we implemented this strategy before we had our studio, and why it's still relevant today. This throwback was inspired by the Money Model book and one of its attraction offers. Today we go RAW inspiration mode. What You'll Learn: • The step-by-step process of creating a successful giveaway campaign • How to partner with complementary businesses to increase your reach • Crafting compelling emails that drive engagement and conversions • Strategies for turning non-winners into paying customers Key Takeaways: • The power of collaboration in expanding your audience • Why urgency and scarcity are crucial elements in your giveaway • How to structure your offer to maximize conversions • Tips for following up with leads after the giveaway ends I'll also share insights from Alex Hormozi's book and how they align with our proven strategy. Plus, I'll reveal some exciting bonuses for those who join the Business Creator Club, and access to our detailed giveaway playbook. Whether you're running a local business or an online venture, this episode will equip you with a powerful tool to attract new customers, build your email list, and boost your revenue - all without spending on ads. Get ready to transform your marketing approach and watch your business thrive!

    The Untrapped Podcast With Keith Kalfas
    How to Get More Landscaping Customers Fast!

    The Untrapped Podcast With Keith Kalfas

    Play Episode Listen Later Aug 25, 2025 12:05


    In this episode, Keith dives deep into the tried-and-true marketing strategies that will help you grow your lawn care or landscaping business, get more clients, and build a full schedule. Keith shares his own journey from being stuck in a dead-end job to building a successful business and offers actionable steps you can take today to achieve similar results.   "There's so much work out there that it's overwhelming, truthfully. And they're looking out and they're looking for somebody who's reliable, somebody who's dependable, somebody that they can have a long-term relationship with. They're begging to write you a check." - Keith Kalfas   Episode Highlights 1. Overcoming Self-Limiting Beliefs ([00:01:32] - [00:02:43]) Keith tackles the mental barriers that can hold you back and emphasizes that growing your client base is fully within your control. Learn why prospects are actively looking for reliable contractors and how to position yourself to meet that demand. 2. Powerful Marketing Tactics ([00:03:12] - [00:06:07]) Keith provides a comprehensive rundown on: Getting a professional logo and branding materials. Utilizing business cards, magnets, and bandit signs to increase local visibility. Leveraging online platforms like Craigslist, Facebook, and top local directories (Yelp, Google My Business, Angi, and more) for maximum exposure. Building a simple website via Squarespace, Wix, or even Google My Business, and linking all your social profiles to create a strong digital footprint. Importance of backlinks, local citations, and word-of-mouth reviews. 3. Snowball Effect of Consistent Marketing ([00:06:07] - [00:07:14]) Keith explains how small, consistent marketing actions create a snowball effect, resulting in overwhelming client demand within a year. Tips for collecting positive online reviews and generating referral business. 4. Embracing Change & Modeling Success ([00:09:11] - [00:11:22]) Personal anecdotes about taking the leap from comfort zones, learning from industry leaders, and “modeling” what's working for successful businesses. The importance of presenting a professional image online—even if it's just you and a truck! 5. Must-Have Tools & Resources Brief sponsor spots about tools like Footbridge Media for websites, and Jobber for business management and AI-powered customer service. Exclusive offers for listeners: Free 2-week Jobber trial with exclusive discount (link: getjobber.com/kalfas) Free PDF: “The 7 Steps to Marketing Your Business Online”—just text ‘untrapped' to 31996. If you're interested in joining or want to see if you qualify to become a member of a "focus group" where real progress is made, visit Untrapped Alliance for more information.     Key Takeaways Overcoming Limiting Beliefs Recognize and break through the mental barriers holding you back from growing your business and achieving success. Understanding Market Demand Realize the abundance of potential clients needing reliable landscaping and lawn care services in your area. Crafting Effective Business Materials Invest in professional logos, business cards, and signage to establish credibility and boost brand visibility. Maximizing Local Advertising Utilize bandit signs, truck magnets, local print shops, and flyers to target neighborhoods you want to serve. Leveraging Online Platforms Create or enhance business profiles on social media, Google My Business, Yelp, and other authority sites for more exposure. Building a Simple Website Launch a basic website quickly using platforms like Squarespace, Wix, or even Google My Business for increased legitimacy. Generating Backlinks for Growth Link social media and directory profiles back to your site to boost search rankings and credibility online. Harnessing Positive Reviews Request well-worded reviews from customers on Google or Facebook to build trust and encourage referrals. Learning from Industry Peers Model the successful strategies used by other professionals in your industry to accelerate your own business growth.   Connect with Keith Kalfas: Instagram: https://www.instagram.com/keithkalfas/ Facebook: https://www.facebook.com/thelandscapingemployeetrap Website: https://www.keithkalfas.com/resources Youtube: https://www.youtube.com/@keith-kalfas       Resources Mentioned 99designs Fiverr Upwork Squarespace Wix Weebly Google My Business http://footbridgemedia.com/keith http://getjobber.com/kalfas  

    Business of Story
    #530: Why Close-ups of Your Customers Create the Most Powerful Stories With Nick Francis

    Business of Story

    Play Episode Listen Later Aug 25, 2025 58:36


    Nick Francis, Founder and CEO of Casual Films and author of The New Fire: Harness the Power of Video for Your Business, is driven by an insight from famous WWII photojournalist, Robert Capa, who said, “If your photos aren't good enough, you're not close enough.” The same is true with your corporate videos. If you're not connecting with your customers, you're not close enough to their story. In this episode, you'll learn how to create high-definition brand storytelling by truly understanding your audience and telling your story from their point of view. Craft your brilliant brand story strategy in minutes, not months, and instantly create compelling content that converts customers with the StoryCycle Genie™ #StoryOn! ≈Park

    Law of Attraction Tribe Podcast
    How I GotOver 13,000 Customers With One Product

    Law of Attraction Tribe Podcast

    Play Episode Listen Later Aug 25, 2025 39:41


    Click Here to get on the waitlist for Subliminal Creation Lab Sponsor: Get 20% OFF any AquaTru water purifier when you go to ⁠⁠⁠⁠⁠⁠AquaTru.com⁠⁠⁠⁠⁠⁠ and use promo code ATTRACTION Learn more about your ad choices. Visit megaphone.fm/adchoices

    MakingChips | Equipping Manufacturing Leaders
    What's the Secret to Happy Customers? 480

    MakingChips | Equipping Manufacturing Leaders

    Play Episode Listen Later Aug 25, 2025 57:12


    At the heart of every successful machine shop isn't just the parts it produces—it's the experience it delivers to its clients. In this episode of MakingChips (part of our Machine Shop MBA series), we sit down with Andy Reinwald, President of Ripley Machine, to unpack what it really takes to deliver an excellent client experience in manufacturing. Andy shares his journey of stepping into leadership at a young age, navigating the challenges of declining sales, and transforming Ripley Machine into a recognized Top Shops award winner. His story proves that client experience doesn't happen by accident—it's built intentionally through systems, communication, and values that shape the culture of the entire shop. From implementing ISO and ProShop ERP, to instilling a daily rhythm of accountability and continuous improvement, Andy reveals the practical steps his team has taken to turn Ripley into a trusted partner for its customers. Along the way, he highlights how something as simple as quick communication—or as complex as restructuring internal systems—can make all the difference in retaining clients and earning their loyalty. Whether you're a seasoned shop owner or just starting out, this conversation will challenge you to look at your business through the lens of your customers. Because at the end of the day, consistency, transparency, and responsiveness aren't just “nice to have”—they are the foundation of growth and profitability. Segments (0:32) How Phoenix Heat Treating provides next-level transparency (2:18) Why client experience is the capstone of the Machine Shop MBA series (3:39) Introducing guest Andy Reinwald of Ripley Machine (5:00) Family business history, early days in the shop, and finding a passion for manufacturing (8:47) Becoming shop foreman at 19, buying the business at 21, and facing business challenges (12:11) Lessons learned: Poor customer experiences and the wake-up call (17:26) The values of transparency, accessibility, and responsiveness (20:00) Practical changes: communication, customer-specific notes, quoting with Paperless Parts, and implementing ProShop ERP (27:04) Investing in ProShop is an investment in your shop (28:39) The power of quick, honest communication and technology that supports it (35:05) Building culture: consistency, details that matter, and systems that allow Andy to step away (37:23) How Andy roots his business values on his faith (39:10) Going above and beyond for customers (42:38) How Andy hires according to a fit for his culture (44:54) Implementing daily drumbeat meetings and lean principles (50:04) Ripley Machine's Top Shops award journey and continuous improvement (55:42) Joins us at the Top Shops 2025 Conference in Charlotte, NC Resources mentioned on this episode Could Phoenix Heat Treating solve your bottleneck? Investing in ProShop is an investment in your shop Joins us at the Top Shops 2025 Conference in Charlotte, NC Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube