Zoodio is a way of thinking about people, brands, and the way they connect. Dedicated to customer experience (CX), the Zoodio vision has been forged through years of learning and practicing the Nordstrom way combined with an ever-deepening understanding of the potential of digital technology, from Microsoft’s “a PC in every home” to the furthest horizons of artificial intelligence. We will explore topics ranging from the why and how people engage with companies to the underlying technologies used to make those experiences possible. Zoodio promises food for thought bites to help you understand how CX can help make millions of people a little bit happier every day.
Heather Broxson interviews Michele Lamorte, Senior DAM Consultant, on the definition of taxonomy and the importance of starting the taxonomy journey from the bottom up. Join us as we take a ride on data-hungry and client project topics such as structuring data, understanding the client's goals and needs, and the concept of crawl, walk, run, and fly.
As of May 2021, almost 3 million women have left the workforce. Essential workers who are women have faced challenges in finding childcare, caring for sick or compromised family, and holding down a job in COVID-19. The sacrifices that many women are facing are often different than men. Unless we as employers can preserve female talent, we will be taking steps backward in the fight for gender equality. Join Heather Broxson as she interviews Gabi Macy on the effect of COVID-19 on women in the workplace, a strategic approach to increase gender diversity at all levels of an organization, managing operations in a new world of logistical challenges, and juggling her work/life balance as we return to a semblance of "normal."
Heather Broxson (UX Designer) interviews Christine Linn (Partner Business Development Executive) on how to build long-lasting, meaningful relationships with clients and partners. Learn how she utilizes LinkedIn as a strategic research tool to establish connections and seek synergies that yield win-win opportunities.
If you thought corporate governance and business law stories are dry, you haven't heard Arden Phillips speak about his path to managing legal affairs for a boutique technology and marketing consultancy. From a service-oriented mindset inherited from his emigre parents to advice around keeping your mindset clean, Arden shares his views on providing a unique impact on organizations, situations, and people. Arden also describes his approach to defining what success looks like for him across the spectrum of empathy, behavior, and context.
Kurt Keyser took the biggest leap of his life at a dinner party with RWS (formerly known as SDL), where he approached executives on an opportunity to represent the company in Japan. Months later, Kurt embarked on a journey that changed his work and family life forever.In this episode, Kurt Keyser, now Client Partners Solution at Tahzoo, shares his journey on how he got there, the differences between California's start-up culture and Japan, and how he's applying it to future business opportunities at Tahzoo.
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