Quietroom Out Loud

Since 1843, Dickens' tale of a miser's redemption through ghostly intervention has been as much a part of Christmas as virgin births, men in red and eggnog. Hear the whole thing, from start to finish, just as the author intended (except it's read by Vincent Franklin). God Bless us, everyone!

Highlights from the finale of 'Shaking Up Pensions', a series of events bringing new ideas to old problems.

3 mini takeaways from our sell-out event.

A new kind of bank grew out of the financial crisis – a bank with a 200-year heritage but a fresh outlook. CEO Paul Pester asked “What would you change about banking?” and the answers set a course for the revived TSB. Can a bank navigate today’s financial uncertainty by throwing out sales targets and putting purpose before profit? And is it conceivable that a bank follow Richard Branson's advice to “have a bit of fun”? Plus 5 tips to transform your big business idea.

Rob Gardner has co-founded a pensions consultancy, built an education charity, and just launched his first children’s book, aimed at getting kids to start building good financial habits. We put Rob to the test. Can he convince 14-year-old Jessie to start saving her pocket money? Plus we show you how to persuade someone to take a bit of short-term pain for some long-term gain.

Science writer David Bodanis has entertained and informed readers with books such as ‘E=mc2’ and ‘Einstein’s Greatest Mistake’, in which he brings to life ideas that used to be off-limits to all but the privileged few. We asked him how he does it, and how you can borrow his techniques, whatever you’re writing. Plus we share some pro tips for making big ideas connect with even bigger audiences.

Paul Twivy has been the first port of call for three UK prime ministers seeking social change. We spoke to Paul about effective campaigning, why the Big Society never took off, and why CSR might be the future of commerce. Plus we share the secrets behind a piece of fundraising copy that's compelling audiences to sit up, pay attention and donate.

Stella Creasy is one of the few MPs to change government policy from the opposition back benches. She is also, according to The Daily Mirror, the UK's third most Twitter-addicted politician. Stella shares her insights into getting people fired up about politics. She also talks about why she sometimes feels like 'Walthamstow's mum' and explains why her parliamentary peers at 'Hogwarts gone wrong' need to put networks before institutions. Plus we compare the rhetoric of policy wonk Ed Miliband and pint-wielding 'everyman' Nigel Farage.

You can do almost anything online, from listening to music to ordering a taxi. Old industries are crumbling, and the pace of change is getting faster. Andrew Keen, author of ‘The Internet is Not the Answer’, explains how businesses can survive the new ‘networked economy’. Plus we share the advertising secrets of the world's number one technology company.