POPULARITY
Categories
312 episodes with CSR
206 episodes with CSR
88 episodes with CSR
57 episodes with CSR
35 episodes with CSR
52 episodes with CSR
33 episodes with CSR
79 episodes with CSR
51 episodes with CSR
35 episodes with CSR
17 episodes with CSR
39 episodes with CSR
15 episodes with CSR
29 episodes with CSR
290 episodes with CSR
12 episodes with CSR
10 episodes with CSR
13 episodes with CSR
9 episodes with CSR
11 episodes with CSR
23 episodes with CSR
9 episodes with CSR
9 episodes with CSR
24 episodes with CSR
8 episodes with CSR
6 episodes with CSR
6 episodes with CSR
7 episodes with CSR
124 episodes with CSR
13 episodes with CSR
11 episodes with CSR
5 episodes with CSR
5 episodes with CSR
6 episodes with CSR
8 episodes with CSR
5 episodes with CSR
6 episodes with CSR
5 episodes with CSR
5 episodes with CSR
4 episodes with CSR
5 episodes with CSR
5 episodes with CSR
4 episodes with CSR
7 episodes with CSR
7 episodes with CSR
4 episodes with CSR
6 episodes with CSR
5 episodes with CSR
4 episodes with CSR
11 episodes with CSR
5 episodes with CSR
5 episodes with CSR
14 episodes with CSR
7 episodes with CSR
5 episodes with CSR
4 episodes with CSR
11 episodes with CSR
6 episodes with CSR
8 episodes with CSR
6 episodes with CSR
4 episodes with CSR
3 episodes with CSR
4 episodes with CSR
4 episodes with CSR
4 episodes with CSR
5 episodes with CSR
4 episodes with CSR
11 episodes with CSR
3 episodes with CSR
5 episodes with CSR
3 episodes with CSR
3 episodes with CSR
4 episodes with CSR
8 episodes with CSR
5 episodes with CSR
2 episodes with CSR
4 episodes with CSR
4 episodes with CSR
4 episodes with CSR
3 episodes with CSR
5 episodes with CSR
What if the difference between your best month ever and losing a loyal customer came down to one phone call?In this episode, Ryan sits down with David Powers, a Chief Experience Officer at Rooter Hero Plumbing and CX Riot Radio host, to dig into how most home service companies get call centers wrong - and how it's costing them more than they think. David shares what he's learned from decades running call centers (starting at age 17!) and now leading the ultra-efficient, ultra-human customer support engine at Rooter Hero.You'll learn:Why treating employees better always leads to better customer service.What a 5-minute response window does for conversion rates.How real-time data (even on a smartwatch!) is changing the game.The biggest mistake small shops make when it comes to incoming leads.And what AI should (and shouldn't) be doing in your service business.If you think having “just one CSR” means these lessons don't apply to you, think again. David's insights prove this stuff matters whether you have 1 tech or 100.Connect With David:Website: https://rooterhero.com/LinkedIn: https://www.linkedin.com/in/davidjpowers2/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.
From East Texas roots to healthcare systems nationwide, Juan Ramos is proving just how far a career in SPD can take you. In this week's episode of Everything is Cleaner in Texas, hosts Hank Balch and Dusty Glass sit down with Juan to trace his journey from CSR tech to Mercy Ships volunteer to seasoned SPD consultant. With equal parts heart and hustle, Juan breaks down the real story behind consulting: what it is, what it's not, and how it can drive sustainable change in your department. Whether you're exploring the path to consulting or just curious what it's all about, this episode is packed with wisdom, real-world experience, and that signature Texas know-how! A special thanks to our sponsor, STERIS IMS, for making this series possible! Their commitment to education and excellence in the Sterile Processing industry has been instrumental in bringing this series to life. Make sure to follow us on LinkedIn and Facebook so you never miss a new episode! After finishing this interview, earn your 1 CE credit immediately by passing the short quiz linked below each week. Visit our CE Credit Hub at https://www.beyondcleanmedia.com/ce-credit-hub to access this quiz and over 350 other free CE credits. #BeyondClean #STERISIMS #EverythingIsCleanerInTexas #SterileProcessing
In this episode of the Whitehall Sources podcast, hosts Calum Macdonald, Kirsty Buchanan, and Jo Tanner analyse into the Comprehensive Spending Review (CSR) presented by Chancellor Rachel Reeves. They discuss the implications of the CSR on various government departments, the political context surrounding it, and the public's perception of the Labour government's fiscal policies. Key themes include the allocation of funds to the NHS, defence spending, and the challenges faced by policing and education. The conversation also highlights concerns over the credibility of promised efficiency savings and the impact of cybersecurity on government spending. In this conversation, the speakers delve into the complexities of government spending, the challenges of achieving economic growth, and the implications for public services. They discuss the Labour Party's current position and the expectations set by their recent budget announcements. The conversation highlights concerns about the sustainability of growth, the burden on taxpayers, and the long-term impact of current policies on public services and investment strategies. Hosted on Acast. See acast.com/privacy for more information.
“Most things when it comes to corporate sustainability do not happen in a vacuum. I am part of an environmental sustainability team, but we would not be able to accomplish anything without our energy teams, our network teams, and more. The ability to take what can be a complex idea and translate that into a compelling business case often comes down to dollars and cents. While it takes time, that's how we've been able to drive change.” Rosie Austin on Electric Ladies Podcast In a poll at The Earth Day Women's Summit in Dallas, Texas, 100% of respondents said that business is not doing enough to address the climate crisis. With climate change fuelling more frequent and ferocious weather events, and the current U.S. federal leadership defunding climate- and clean energy-related initiatives, businesses now have an opportunity, and a responsibility, to lead. Will they? The good news is, many of them are taking steps to reduce their carbon footprint and increase their climate resilience. How? Listen to this live recording of a session at The Earth Day Women's Summit at Earthx2025 with a panel moderated by Electric Ladies Podcast's Joan Michelson. You'll hear how businesses are keeping the momentum going and stepping in where federal leadership has stepped back. The panel includes: Danielle Azoulay, Founder, The CSO Shop and former head of CSR and Sustainability at L'Oreal and at Bed, Bath & Beyond, who shares insights into what consumers care about, and how this is shaping business decisions. Helle Bank Jørgensen, CEO and Founder of Competent Boards training programs, on the importance of boards in keeping businesses focused on the long term. Jana Gerber, President, Microgrid North America at Schneider Electric, on what companies are focusing on to meet their climate goals. Rosie Austin, Principal Program Manager - Global ESG Reporting at AT&T, on why resilience doesn't occur in a vacuum. Joan Michelson, Executive Producer of The Earth Day Women's Summit and host of Electric Ladies Podcast. “If you look five years out, 10 years out, what is it that you want to look back at and say, Yes, I was part of this, or, or I did this. There's a ton of roles if you look at these 17 biggest pain points in the world (the 17 sustainable development goals). Where is it that I can make a difference? I want to educate myself in this, so I can go out and help organizations, perhaps even the organization that you are working in right now.” Helle Bank Jørgensen on Electric Ladies podcast You'll also like: Marci Jenks, Eco Material Technologies, on green cement innovations. Helle Bank Jørgensen, CEO and Founder, Competent Boards on the importance of ESG and boards. Jessica Filante Farrington, AT&T, Director of Global Sustainability, on climate resilient infrastructure. Tensie Whelan, Founding Director of the NYU Stern Center for Sustainable Business, on why sustainability is good for business. Joan Michelson's Forbes article on What Business Can Do To Address Climate Crisis Despite The Backlash Read more of Joan's Forbes articles here. More from Electric Ladies Podcast! JUST LAUNCHED: Join our global community at electric-ladies.mykajabi.com! For a limited time, be a member of the Electric Ladies Founders' Circle at an exclusive special rate. Elevate your career with expert coaching and ESG advisory with Electric Ladies Podcast. Unlock new opportunities, gain confidence, and achieve your career goals with the right guidance. Subscribe to our newsletter to receive our podcasts, articles, events and career advice – and special coaching offers. Thanks for subscribing on Apple Podcasts, iHeart Radio and Spotify and leaving us a review! Don't forget to follow us on our socials Twitter: @joanmichelson LinkedIn: Electric Ladies Podcast with Joan Michelson Twitter: @joanmichelson Facebook: Green Connections Radio
Get FREE tips & strategies weekly
How many dentists remember why they got into this profession in the first place? According to Kyle Guerin, Director of Corporate Social Responsibility at Henry Schein, not enough. In the latest episode of The Dental Economist Show, host Mike Huffaker welcomes Kyle for an invigorating conversation on the critical need for a philanthropic approach to dentistry in today's day and age. Through the episode, they unpack the impact a strong CSR function can have on the bottom line of your dental practice (hint: it's positive), why it's perfectly placed to drive culture and the powerful ways it reminds dentists to grow, with purpose. Tune in for inspiring stories from dental philanthropy, practical strategies for launching CSR programs, and insights into how doing good can become a cornerstone of your practice's success. If you want to grow more, without settling for less, this is the episode for you!
Say hello to Samuel Njoroge, Director of Quality Assurance & Sustainability at Millennium Hotels and Resorts MEA, joining our latest Breaktime episode with the fabulous Mari. Talking trash (literally), tech, and turning purpose into planet-saving action. From phone operator in 2009 to full-blown eco-legend today, Samuel's journey is pure SMACK: hustle, heart, and a whole lot of green ambition. What's on the Breaktime menu? - Climbing the ranks and building a regional sustainability strategy that actually works - AI-powered bins, data-driven food waste reduction, and how Winnow helped save 21,000+ meals - Why educating kids to plant trees and clean beaches is both adorable and revolutionary (warning: might trigger proud-parent tears) His vibe? Calm, clear, and climate-conscious: “Sustainability isn't just CSR. It's everyone's responsibility – and it starts at home.” Enjoy the show!
You've probably heard of "TheFork", the leading app for booking restaurants online, right? Well, its founder, Bertrand Jelensperger, still has a few surprises up his sleeve! In this episode of On The Way, he shares his latest adventure.After leaving TheFork in 2021, Bertrand took a whole new path focused on impact-driven projects by launching Les Cactus. His mission? Help us live in a way that's more planet-friendly, thanks to a weekly newsletter covering climate, ecology, food, and more - always informative, never guilt-tripping. Each week, the Les Cactus team delivers trustworthy, expert-backed content, practical tips anyone can apply, and a genuinely kind approach to encourage change at your own pace.With a real talent for inspiring individual action in a supportive and collaborative way, Les Cactus now has over 4,000 members following along every day!In this episode, discover how a personal passion turned into a clever, science-made and simple initiative. Bertrand show us that if we change how we consume, companies will follow, and that together we can make a real difference for the planet.So what are you waiting for? Join the #LesCactus community!And since sharing and kindness are core values at Les Cactus, don't miss the On The Way episode featuring Thomas Koell, founder of Les Biens en Commun, who's speaking up how we consume. All episodes are available on your favorite podcast platforms.Enjoy!Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
In this episode, hosts Mitsuaki Sawano, MD, Nobuhiro Ikemura, MD, and Satoshi Shoji, MD, are joined by Dr. Yoichiro Sugizaki, MD, for an in-depth discussion on his landmark OCT-based study investigating chronic stent recoil (CSR) and its impact on target lesion revascularization (TLR) in the contemporary era of thin-strut, second-generation drug-eluting stents (DES). Together, they delve into the frequency, mechanisms, and clinical relevance of CSR—an underappreciated phenomenon increasingly observed in heavily calcified or eccentric lesions despite technological advancements in stent design. The conversation underscores why recognizing CSR is essential for interventional cardiologists and explores practical strategies to mitigate its impact.
The Do One Better! Podcast – Philanthropy, Sustainability and Social Entrepreneurship
Fabio Segura, Co-CEO of the Jacobs Foundation, offers a deep dive into the foundation's bold and evidence-driven approach to improving learning outcomes in low- and high-resource environments alike. At the heart of the discussion is a new $120 million co-funding initiative in Ghana—an ambitious, multi-stakeholder collaboration bringing together the country's Ministry of Education, the World Bank, the Global Partnership for Education, and an expanding consortium of private sector actors. What emerges is a compelling framework for what true impact entails. Success is no longer measured solely by the number of schools built or children enrolled, but by the cultivation of resilient education systems that are capable of continuous learning, self-correction, and scale. This means embedding a “culture of rigor” while retaining the humility to revise assumptions as conditions change. Segura is candid about the complexities of building trust across sectors—philanthropy, government, business, and academia—each of which brings different priorities and expectations to the table. He highlights the importance of clearly defined success metrics, transparent governance structures, and a willingness among partners to surrender individual control for the sake of shared objectives. Notably, he underscores how corporate partners are being asked to expand their lens beyond traditional CSR and consider educational reform as a long-term investment in system-wide human capital development. Ultimately, Segura offers a persuasive argument for rethinking philanthropic and developmental practice. In a world where challenges outpace resources, the path forward is not to pursue impact in silos, but to build shared, data-informed architectures for change—anchored in realism, yet animated by the conviction that systems can evolve. Thank you for downloading this episode of the Do One Better Podcast. Visit our Knowledge Hub at Lidji.org for information on 300 case studies and interviews with remarkable leaders in philanthropy, sustainability and social entrepreneurship.
The EAH team caught up with George Richardson of Norman Broadbent, the first UK headquartered search firm. Given his deep experience in hydrogen and broader purview including renewables, energy, utilities, and power, he was able to provide perspective on hiring patterns in these markets. About Norman Broadbent:Established in 1979, Norman Broadbent is a premiere executive search firm with over 3000 clients, from start-ups to FTSE 100 and international corporations.The team has placed directors, executives and leaders in 79 countries around the world. They have a proven track record supporting SMEs, major brands, household names and established global businesses across a range of sectors.Norman Broadbent has a commitment to ED&I, CSR and ESG, both internally and across every engagement with their clients and candidates. They are partners of Chapter Zero, building a community of non-executive directors and equipping them to lead crucial UK boardroom discussions on the impacts of climate change and helping ensure their companies are fit for the future. They are partners of Lean In Equity & Sustainability, an independent gender diversity and inclusion initiative, and a member-centric, diverse, international circle of women and allies supporting and empowering women to achieve their ambitions. Their mission is to empower women in male-dominated sectors to build a sustainable future. They are also supporters of Empowering People of Colour (EPoC), a peer-to-peer network that links high-potential executives of colour, providing support and opportunities for Board-level appointments and changing the makeup of leadership at the top of all UK institutions.About George Richardson:George is a Director within the international Energy, Utilities and Natural Resources practice at Norman Broadbent. He has a robust six-year background in the energy sector focusing intensively on the energy transition landscape, which includes significant expertise in hydrogen, battery energy storage systems (BESS), ammonia, and ET consulting.George excels in assisting technology-based business, developers, asset owners, and service providers with their executive recruitment needs at C-suite, SVP, and Director levels. He is passionate about renewable energy, previously leading several podcasts and integrating with governing bodies to ensure continued change across the sector.Prior to joining Norman Broadbent, George honed his skills at BOSS, a boutique energy firm, where he supported clients across EMEA, the Americas, and Asia Pacific. His experience spans various sub-sectors, including major utilities and developers, hydrogen, clean fuels, carbon capture utilisation and storage (CCUS), waste to energy, energy storage, and industrial engineering.--Links:Norman Broadbent - https://www.normanbroadbent.com/
CSR Election Debate - University of AmsterdamFrom looming budget cuts in higher education to government directives on de-internationalisation, from defending the right to protest to safeguarding the mental well-being of students – this year, the university faces major decisions that will shape its future.In the midst of these challenges, the Central Student Council (CSR) plays a crucial role. As the highest student representative body at the UvA, the CSR has the power to influence university policy, push for change, and protect student interests.Join us for the CSR Election Debate: an open, critical conversation between student candidates on the issues that matter most. This is your chance to hear how they plan to represent you and to ask questions, so that you can make an informed vote in shaping the university's direction.
Kara Pecknold, VP of Regenerative Design at Frog and a leading voice in sustainable innovation, joined us for a conversation on what it truly means to design for regeneration.She breaks down the challenges and opportunities of embedding regenerative thinking into organisations, helping us explore how brands can move beyond green checklists toward a deeper, systemic approach that lies at the intersection of nature, culture, and business goals.Highlighting that “Regenerative design can help businesses localise,” she also discusses a potential direction to navigate today's global crises, thus requiring a reframing of business as we know it.This episode invites us to imagine futures where businesses give back more than they take, offering a hopeful push we all need.In this episode, Kara draws from her experience of guiding regenerative design with clients across diverse local contexts, helping us imagine the power of viewing business like nature. She speaks on how regenerative design cannot be siloed into CSR activities, and why it's important that it be tied to all parts of the organisation.She also touches upon several frameworks tackling this problem, like biomimicry, the doughnut economy etc. - helping us put a practical approach to regeneration, rather than viewing it as an idealistic utopian future.Tune in to discover how this future-focused approach can guide you through the complexities within the boundaries of today's world.Key Highlights
This week on the Allyship in Action Podcast, Julie Kratz is joined by Sona Khosla, Chief Impact Officer at Benevity. Inclusion is about having courage to keep doing good when it feels like the world's spinning the other way. And that's exactly what Sona and Julie dove into this week – this idea that even when the news is full of noise and doubt, there's a powerful current of good still flowing, quietly and persistently. It's about finding that inner strength, that "baked-in cake" resilience, and reminding ourselves that this work, this striving for inclusion and impact, it's not a trend, it's our DNA. Key takeaways from this conversation: The Quiet Persistence of Impact: Despite the noise and pushback, many companies are quietly increasing their investments in CSR and DEI initiatives, recognizing the long-term value and employee expectations. Data-Driven Advocacy: The importance of leveraging data and metrics to demonstrate the ROI of inclusion and impact initiatives, moving beyond emotional appeals to tangible business benefits. The Long Game of Legacy: Focusing on the enduring impact and legacy of leadership, rather than short-term reactions to current pressures, emphasizing that this work is about long-term human connection and value. The Power of Small, Consistent Actions: Emphasizing that even small, consistent actions, like internal communication and employee listening sessions, can make a significant difference in maintaining a sense of belonging and commitment. Generational Values Driving Change: Highlighting the influence of millennials and Gen Z in shaping workplace values and consumer expectations, reinforcing that inclusion is not a passing trend but a fundamental shift. Insightful Quotes: "It's just how it is, the nature of progress, we will progress, we'll take steps back, but we will progress. I fundamentally believe that resistance is a part of progress." "What's the risk of inaction and what do I know for sure that will be enduring?" "When you design your systems for all like you benefit all." "Employees want to hear the commitment right now." Actionable Allyship Takeaway: Start a conversation. Even if your company seems quiet on DEI, initiate a lunch-and-learn or team discussion about the data and trends shared in Sona's research. Talking about it, even in a small group, reinforces that these values matter and builds a sense of community. You can find Sona and check out her following resources: Sona's LinkedIn: https://www.linkedin.com/in/sonakhosla/ Benevity's research: https://benevity.com/impactlabs Benevity's resource hub: http://benevity.com/leadwithpurpose The Executive CSR report: https://benevity.com/the-executive-csr-report Find Julie at https://www.nextpivotpoint.com/
In this inspiring episode of the Think Wildlife Podcast, we're joined by Sri Chakra Pranav Tamarapalli, marine biologist and founder of the East Coast Conservation Team (ECCT), to dive deep into the untold story of conservation along India's East Coast—a region often overlooked in biodiversity efforts. From protecting smooth-coated otters in freshwater wetlands to documenting rare intertidal biodiversity, this episode explores the challenges and triumphs of grassroots conservation in Andhra Pradesh.Conservation Beyond the MainstreamWhile India's Western Ghats and Northeast are recognized as biodiversity hotspots, Pranav shines a light on the unsung ecosystems of Andhra's wetlands, canals, and coastlines. Hear how ECCT began with otter research in Kondakarla Ava, one of the largest freshwater lakes in the state, and evolved into a dynamic organization working on marine conservation, citizen science, and community engagement.Otters as Flagship Species for Freshwater EcosystemsDiscover how Pranav's groundbreaking work uncovered populations of smooth-coated otters—and potentially even small-clawed otters—in Vishakhapatnam and Srikakulam districts. Learn how these apex predators play a crucial role in balancing aquatic ecosystems and how their presence could redefine the conservation map of coastal Andhra.But the journey isn't without conflict—hear about the tension between local fishermen and otters, and how awareness campaigns are bridging the gap between livelihoods and conservation.Marine Biodiversity & Citizen Science: The Tidepool RevolutionThrough the Intertidal Biodiversity Project, ECCT has documented over 350 species in coastal tidepools, some of which had never been recorded in mainland India before. Using iNaturalist and engaging more than 2,000 people through guided shore walks, Pranav and his team are building a model of inclusive conservation—fostering marine literacy and inspiring the next generation of ocean stewards.Stranding Response & Building a Marine NetworkFrom dolphins and turtles to whale sharks, the ECCT team is pioneering stranding response efforts—working with forest departments and researchers to conduct necropsies and uncover causes of marine megafauna mortality. Their vision? A state-wide Marine Conservation Network in Andhra Pradesh to coordinate rapid response, build datasets, and support visiting scientists with real-time local data.Sharks, Rays & Future AmbitionsPranav also shares collaborations with institutions like IISc and Satyabhama University on elasmobranch conservation, revealing insights into shark landings and electric ray distribution. ECCT's long-term goal is clear: to serve as an entry point for researchers, conservationists, and institutions seeking to work in one of India's least-studied marine landscapes.Topics Covered:* East Coast biodiversity and conservation gaps* Otters as ecosystem engineers and flagship species* Wetland connectivity across Andhra Pradesh* Tidepool ecology and intertidal species discoveries* Marine megafauna strandings and necropsy response* Conflict mitigation with local communities* Challenges of fundraising, mentorship and fieldwork* Citizen science and iNaturalist projects* Grassroots network-building for marine protectionSupport ECCTPranav highlights the importance of donations, CSR partnerships, and volunteer support—especially from those fluent in local languages. Want to help? Contribute your skills in social media, fundraising, or fieldwork. Every contribution adds to the ripple of impact.Whether you're passionate about wildlife conservation, marine biology, biodiversity management, or ecological research, this conversation is a must-listen. Discover how one young conservationist is redefining what it means to protect the East Coast of India, one otter and one tidepool at a time.Subscribe, like, and share this episode to amplify underrepresented conservation stories.30% of revenue from optional Substack subscriptions for this episode will be donated to ECCT's on-ground conservation projects.Meet the Host:Think Wildlife Foundation - https://thinkwildlifefoundation.com/Instagram - @anishwildlifeTwitter - @AnishWildlifeMeet the Guest:Sri Chakra Pranav Tamarapalli - https://www.linkedin.com/in/sri-chakra-pranav-tamarapalli-05467a102/?originalSubdomain=inEast Coast Conservation Team - https://www.eccteam.org/#ConservationStrategies #WildlifeCorridors #LandscapeEcology #Otters #MarineConservation #EastCoastIndia #BiodiversityHotspot #BiodiversityConservation #CitizenScience #LinearInfrastructure #WildlifeConflict #Elasmobranchs #StrandingResponse #ThinkWildlifePodcast #Ecology #NatureIndia #Podcast #WildlifeConservation Get full access to The Think Wildlife Podcast at anishbanerjee.substack.com/subscribe
In this episode of Changemakers from Within, host Rachel Klausner sits down with longtime friend and CSR trailblazer Katy Spriano, who supports the DK S.E.R.V.E.S. program at DraftKings. From global tree-planting initiatives to embedding volunteerism into new hire onboarding, Katy shares how DraftKings is weaving social impact into the fabric of company culture across six countries and thousands of employees.
Vous connaissez tous « TheFork » ou plus communément appelé, « La Fourchette », l'application leader de la réservation de restaurant en ligne ? Et si on vous disait que son fondateur, Bertrand Jelensperger n'a pas fini de vous surprendre ? Invité au micro d'On The Way, il nous raconte ! Parti en 2021 de TheFork, Bertrand Jelensperger s'est lancé sur un tout nouveau chemin, axé sur les sujets à impact en lançant Les Cactus. Sa mission ? Nous aider à adopter un mode vie compatible avec la planète grâce à une newsletter hebdomadaire qui parle climat, écologie, alimentation… sans jamais faire culpabiliser ! Chaque semaine, l'équipe des Cactus partage de l'information fiable et vérifiée auprès d'experts, des conseils pratiques à la portée de tous et une réelle bienveillance pour que chacun puisse avancer à son rythme. Avec une forte expérience pour déclencher le changement individuel de manière constructive, bienveillante et collective, Les Cactus regroupent aujourd'hui plus de 4000 membres au quotidien ! Dans cet épisode, découvrez l'initiative des Cactus et comment, d'un simple sujet qui lui tenait à cœur, Bertrand a su innover pour rendre la science accessible à tous.Il nous rappelle qu'en changeant notre façon de consommer, les entreprises s'adapteront, et que grâce à l'action collective, on peut avoir un réel impact sur l'environnement. Alors n'attendez plus et rejoignez la team #lesCactus. Et puisque partage et bienveillance sont les maîtres-mots des Cactus, découvrez également l'épisode On The Way avec Thomas Koell, fondateur de Les Biens en Commun, qui révolutionne notre manière de consommer. Tous les autres épisodes sont à retrouver sur toutes vos plateformes d'écoutes préférées. Bonne écoute !Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Gina Rinehart's father Lang Hancock is well known as a pioneer of the iron ore industry in Australia but few realise Hancock started his mining career on a smaller scale and digging for a different substance – blue asbestos. Hancock and his partner started the mining operation at Wittenoom in the 1940s before selling it to another company, CSR, which mined the area for 20 more years. Wittenoom has become synonymous with an immense tragedy that unfolded upon thousands of the people who lived and worked there due to exposure to asbestos fibres. In this episode of Gina, we interrogate some of the stories her family chooses to celebrate – and others they don't
Are your electrical sales stuck? Don't blame your leads, blame the leaks.In this episode, we break down why low sales are just a symptom… and how to fix the real problem.We rip the mask off the “sales problem” myth and reveal what's really holding back your income. From missed calls, weak follow-ups, and skipped options, to pricing sabotage and office misalignment, this episode lays out exactly where money leaks and how to stop it.WIN OF THE WEEK:Billy, a brand-new business owner, just smashed a $30K sales week—his biggest ever. He got out of the van, empowered his team, hired office help, and used the exact process we talk about to eliminate bottlenecks. Oh, and he helped a woman in recovery get a home in the same week. That's impact!Whether you're still in the van or scaling your team, this episode will reset how you see your bottlenecks, your processes, and your power to fix them.00:00 Intro - Sales are the symptom01:20 Low conversions vs low leads03:10 The “Email it Over” Death Sentence05:00 Danger of skipping options06:50 Office & CSR process misalignment07:30 Post-job follow-up & R³ strategy09:35 Billy's $30K week & impact story12:30 Top conversion tips from a sales expert15:00 Offer more, sell more16:15 Wrap-up: The real sales fix--------------------------------------------------------------------------------------------------------------Join our community and get access to strategies that'll help bring your electrical business to the top!Connect with fellow electricians and tap into a network of support and expertise! https://www.facebook.com/share/g/wvcMRNiyvyWoiSx3/Subscribe to our newsletter to receive FREE weekly value pieces packed with strategies, and guides to improve your sales, service, and pricing
The show kicked off with Alan Morrissey chatting to John O'Brien and Tony Cogan about the Restaurants Association of Ireland's Cost of Doing Business 2025 Survey. Next, Alan spoke with Manufacturing Director of Ireland Operations, Tom O'Carroll and EMEA VP of QARC & Reg. Affairs, Frank Moloney. They discussed all things Zimmer Biomet. The conversation then shifted to Miltown Malbay AirBnB host, Lorna Cahill. She joined us on Morning Focus to discuss the remarkable finding from new research by Airbnb. Later, Alan was joined by Engineering Manager, Linda Phillips, Senior Chemist, Ahmad Ziaee and Chemist, Neville Murphy. They all chatted to Alan about the new investment on the talent development and retainment in the southwest region specifically Shannon, Clare. This was followed by the weekly Garda Focus segment with Sergeant Edel Burke, from Kilrush Garda Station. To follow, Alan was joined by Avril Collentine, Solicitor at Cahir & Co for our Legal slot. Next was our weekly episode of In the Garden Slot with Tom Stewart from Keanes Garden Centre. Derek Clune from Shannon Tidy Towns joined Alan to discuss How Zimmer has been involved in Shannon Tidy Towns, followed then by Operations Manager from Clare GAA, Deirdre Murphy. Deirdre discussed The partnership between Zimmer Biomet & Clare GAA. Next, Alan was joined by Manufacturing Director of Shannon operations, Mike O'Malley. Mikey chatted about CSR engagement in the surrounding Communities. Alan also caught up with Tommy Marren who discussed his latest play to Clare, Matches and Old Flames Back At Glór. Alan was then joined by Clare FM's, Derrick Lynch and Paudie Carmody to get the Sports Review from the Weekend. They discussed Kerry vs Clare and Waterford vs Clare. To wrap the show up, Alan was joined by Frankie Coote for the weekly ‘Ask the Dog Warden' segment.
Back by overwhelming demand, Sean Mitchell returns to The Successful Contractor — and this time, he's not holding anything back.
Melanie chats with Lindsay Ducharme RD, CSR, LDN, Owner of Vital Kidney Nutrition about what plant proteins EVEN ARE, why they are so good for kidneys, and some of their favorite plant protein meals. Connect with Lindsay & Vital Kidney Nutrition at her website, Instagram & Facebook. Submit a question for Melanie to answer on the podcast! Connect with The Kidney Dietitian! Work with Us! | Instagram | Facebook | Pinterest | Facebook Group | Newsletter www.thekidneydietitian.org All information in this podcast is meant for educational purposes only and should not be used in place of advice from a medical professional.
Hogyan hat vissza egy bank fenntarthatósági törekvéseire, ha egy korszerűtlen Kádár-kocka megvásárlására ad hitelt? Mennyit számít fenntarthatósági szempontból, ha csak saját működését állítja át zöldre? Mi a gond azzal, ha bankunk az orrunk alá dörgöli a vásárlásainkhoz kapcsolható kibocsátásunkat? Többek között erről is szó esik a zCast friss adásában, amelyben a pénzügyi szektor fenntarthatóságát vizsgáljuk, és saját zsebünkbe is bepillantunk. Fait Federika vendége Suba Levente, a K&H fenntarthatósági vezetője volt. A műsor támogatója a K&H Bank. A fenntarthatóság és a zöld finanszírozás szakértője. Iratkozz fel a zCast csatornájára! Spotify: tiny.cc/zCastSpotify Apple Podcasts: tiny.cc/zCastApple Hallgasd meg a HVG többi podcastját! Spotify: tiny.cc/HVGpodcastokSpotify Apple Podcasts: tiny.cc/HVGpodcastokApple SoundCloud: tiny.cc/HVGpodcastokSC 00:00 Intro 02:00 Mi a core-business és a fenntartható törekvések közti kapcsolat? 10:33 Cél-e a Net Zero? 18:08 Történik-e szemléletformálás például hiteligénylésnél? 23:11 Jó-e, hogy az internetes vásárlásoknál kiírja a karbonlábnyomot a banki applikációnk? 28:42 Hogyan tesz a K&H a fenntarthatóságért? 35:05 Keresik-e a befektetők a fenntarthatósági alapokat? 36:40 Hol tájékozódhatunk a bankunk fenntarthatósági céljairól? 40:20 Milyen, amikor egy cég lemond valamennyi profitról a fenntarthatóbb döntés miatt? 49:31 Hogyan jelenik meg a CSR, azaz a társadalmi felelősségvállalás?
Most home service businesses are losing money in the one place they least expect it—their call center. Brigham Dickinson reveals how industry leaders like Tommy Mello use proven CSR training strategies to hit 90%+ booking rates and generate millions without spending more on leads. Learn how to turn your CSR team into a leadership pipeline, create a culture that drives results, and transform your call center into the most profitable department in your business. Hosted by Chad Peterman on Can't Stop the Growth—a podcast built for leaders in HVAC, plumbing, electrical, and other home service industries who want to lead better, grow faster, and build lasting impact through people-first leadership and proven business strategies. Want the Happy Call Script mentioned in the episode? Text the word HAPPY to 385-247-3714 to get it now. Additional Resources: Brigham on LinkedIn Power Selling Pros Website Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Your call center has untapped profit potential. When properly trained, CSRs can dramatically boost booking rates and drive top-line revenue. Hitting 90% booking rate on bookable calls should be the standard. Every percentage point below that is costing real dollars. Your CSR team can be a leadership pipeline. With the right culture and coaching, the call center becomes a place where future leaders emerge. Flat compensation beats percentage-based incentives. A clear, daily dollar amount per membership or upsell keeps CSRs motivated and focused. AI has value, but it can't replace human connection. Use it for support, but don't let it take over the customer experience unless you want to risk sameness.
We revisit yesterday's Transformation Talks in Borås, where we discussed transparency and long-term supplier relationships are creating new business value for workwear and outdoor brands. On stage was•Fanny Ekholm, CSR Manager at Didriksons•Ann Carlsson, CSR & Environment Manager at Blåkläder•Sara M. Rakstang, Founder & CEO of RepassWe discussed.Long-term supplier relationships enhance transparency in the supply chain.Circular economy practices need to be scalable and integrated into business modelsData collection is crucial for understanding sustainability impacts.Hosted by Konrad Olsson, Editor-in-chief and founder of Scandinavian MIND—Scandinavian MIND is a media platform and branding agency operating at the intersection of lifestyle industries and tech. Sign up for our newsletter:www.scandinavianmind.com/newslettersConnect with our agency:www.scandinavianmind.com/agency Hosted on Acast. See acast.com/privacy for more information.
Who never cracked on a brand-new drill, only to stash it away in a closet after just two or three uses? Or invested in a high-tech kitchen robot that ends up collecting dust on a shelf?Buying equipment when you need it is a natural reflex — but is it really the best solution?In this episode of On The Way, we welcome Thomas Koell, co-founder of Les Biens en Commun, an innovative service that's revolutionizing the way we access everyday equipment through rentals. Together with his business partner, he came up with a more affordable, practical, and sustainable alternative: simplified rental via smart lockers. This system allows anyone to easily and quickly pick up quality equipment near their home with just a few clicks. Thomas shares his journey, driven by a desire to launch a project with real impact, how he managed to convince major brands to join the movement, and why rethinking our relationship with ownership might just be a game changer.An inspiring episode that makes you want to consume differently!If this topic interests you, don't miss the previous episode featuring Benjamin Martinie, founder of Hourrail, the media outlet dedicated to low-carbon travel.You can find all On The Way episodes on your favorite listening platforms.Enjoy!Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
In this episode of Power Producers Podcast, David Carothers is joined by Eric Stein, the president of Insured Solutions and author of the newly published book The Blueprint. Eric brings a wealth of experience in the insurance industry, especially in alternative workers' compensation and risk management. Throughout the episode, he shares insights into the complexities of captives and alternative risk transfer, breaking down the steps agencies should take to prepare for these advanced insurance structures. From understanding high-deductible programs to managing collateral and underwriting, Eric emphasizes the importance of laying a solid foundation before transitioning into self-insured or captive models. He also delves into the practicalities of running a business with virtual assistants, outsourcing, and the technological tools that have helped him with scale operations. Key Points: Captives and Alternative Risk Transfer Eric Stein explains the transition process from guaranteed cost programs to alternative risk solutions like captives. He highlights the importance of proper preparation, risk management strategies, and collateral requirements that agents need to consider before taking the plunge into captives. Building Risk Management Programs Eric discusses how he built a successful alternative risk workers' comp program, including the creation of custom risk management packages for clients. He stresses the significance of managing risk effectively before committing to high deductible or self-insured programs. Leveraging Offshore Virtual Professionals Drawing from his experience, Eric shares how he successfully utilized offshore virtual assistants to scale his business. He talks about the process of outsourcing back-office work, from telemarketing to CSR tasks, and the importance of developing solid processes to ensure smooth operations. Documenting Processes for Virtual Assistants Eric emphasizes the necessity of having documented workflows before outsourcing tasks to virtual professionals. He provides valuable advice on how agencies can streamline their processes and integrate offshore support effectively, ensuring they get the most out of their virtual team. The Power of Automation and Marketing Eric also touches on how marketing automation has helped him grow his business. From email marketing to using systems like Salesforce and Pardot, he explains how automation frees up time for high-value activities, such as client relationship building and business development. Exclusive Offer For the first 10 listeners who email Eric at eric@insuredsolutions.net, he's offering a free digital copy of his book The Blueprint, where he dives deeper into his unconventional journey and the strategies that led him to success in the insurance industry. Connect with: David Carothers LinkedIn Eric Stein LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Insured Solutions Inc. Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes
Nominate your veterinary hero here today! Veterinary Medicine was a 2nd career for Jill Clark, DVM, who had a successful 17-year career as an Assistant Director in film and television production that followed her early start in that profession as a child actor. Looking for a change, she was accepted into veterinary school and graduated from Oklahoma State University with her DVM ('96). Clark practiced medicine in a 6-doctor practice as an associate and then Medical Director of a satellite practice for 10 years before joining a group of 8 hospitals that grew to 80, National PetCare Centers, eventually taking on the Vice President of Operations role. Next up, she served 12 years with VCA in hospital operations, managing 22 General and Specialty Practices, and then as a vice president at the VCA home office in Los Angeles, overseeing VCA's doctor recruiting team, campus relationships, and intern/resident placement. In 2010, she was responsible for creating VCA's award-winning corporate university, WOOF-U, which trained and developed over 24,000 veterinary learners and is still VCA's primary training vehicle today. Clark founded IGNITE Veterinary Solutions in 2016 with the singular goal of elevating the role-specific knowledge and capabilities of veterinary teams to enhance their well-being and the well-being of the patients and clients they serve. Her passion for the underserved learners in our profession is obvious in IGNITE's focus on CSRs and their advancement. Clark and her co-author, Kristi Fisher, CVT, created the Veterinary Receptionist Certificate of Excellence (VRCE), which has made a material difference in the lives of more than 5,000 CSRs and growing. Her passion for elevating CSRs to a new level led her to create the non-profit North American Association of Veterinary Receptionists (NAAVR) in 2024 with Debbie Boone, CVPM, and Rhonda Bell, CVPM, PCM, CDMP. This association advocates for CSRs, normalizes and creates continuing CSR education tracks at state and national conferences, and provides the tools necessary for CSRs to thrive in their role. Her nearly 30-year career in veterinary medicine has been dedicated to constantly improving veterinary outcomes and operations. It has created many opportunities for the professional growth of the incredible people who make up our profession. Clark's other passions are showing American Quarter Horses and spending time with the love of her life and fellow veterinarian Bob Murtaugh, DVM, MS, and their 7 dogs, 9 horses, 4 cats, 4 goats, 4 mini-Belted Galloway cows, and 4 chickens on their ranch outside of Austin, Texas.
Stop missing the calls that fill your board. In this episode of Can't Stop the Growth, Chad Peterman is joined by Brad Scruggs, President and CMO of ZyraTalk, to talk about a simple but powerful idea: when you stop missing calls, you stop losing jobs. Brad breaks down how HVAC and plumbing businesses are using AI-powered customer service representatives (CSRs) to capture more leads, reduce missed calls, and grow without hiring more people. Whether it's after-hours coverage, overflow, or lead aggregator response times—AI is helping high-growth companies optimize their call centers and maximize every opportunity. This episode is packed with tactical insights for leaders serious about growing their home service business. If you're focused on building a culture of excellence, booking more jobs, and staying ahead of the curve—this conversation is for you. Watch now to see how top operators are filling the board faster, without relying on more ads or more staff. Additional Resources: Brad on LinkedIn Learn more about ZyraTalk Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Most service businesses miss 15–35% of their inbound calls. That's real money walking away. AI-powered CSRs can respond instantly—nights, weekends, and during peak hours. Use AI to handle simple requests and free up live reps for high-value leads. Integration is simple, with many teams live within two weeks. Real-time data allows for continuous CSR coaching and improved conversion rates. Speed-to-lead with aggregators like Angi, Thumbtack, and Modernize is crucial—AI helps you get there faster. Many companies use AI as overflow backup, while others have made it their front line. Growth doesn't have to mean more leads—it starts with booking the ones you already have.
Send me a messageOn this week's episode of the Sustainable Supply Chain podcast, I'm joined by Rhea Rakshit, VP of Product Management at Sayari, a company helping organisations untangle the complex web of supply chain risk with data, design thinking, and a strong dose of social impact.We talk about why traditional supply chain visibility just doesn't cut it anymore - and how real insight starts with understanding who you're sourcing from and who they're connected to. Rhea brings a fascinating perspective, shaped by her background in social innovation and systems design, and years working on both the consumer and enterprise sides of supply chain tech.In this episode, you'll learn:✅ Why ESG is no longer just a CSR checkbox✅ How forced labour, climate risk, and deforestation are being tracked with data-led approaches✅ What “human-centred design” actually looks like in the context of supply chain software✅ The difference between visibility and insight - and why it matters for resilience✅ How global North boardrooms often miss the lived realities of their suppliers in the global South✅ Why consolidating sustainability ownership under risk or compliance functions is a game-changerIf you're serious about building a resilient, ethical, and future-proof supply chain, this conversation is a must-listen.
Az előfizetők (de csak a Belső kör és Közösség csomagok tulajdonosai!) már szombat hajnalban hozzájutnak legfrissebb epizódunk teljes verziójához. A hétfőn publikált, ingyen meghallgatható verzió tíz perccel rövidebb. Itt írtunk arról, hogy tudod meghallgatni a teljes adást. 00:27 Köszöntjük új műsorvezetőnket! Amanda Lear Budaörsön és Saigonban. Amanda Lear és Dalí. Mély hangok az eurodiscóban. 04:13 Az értékteremtés zöldsége. Hagyma a Peer Gyntben. Orbán Ráhel és Slavoj Zizek angoltudása. 09:14 Tiborcz telefonál. Az értéktemtés csimborasszójának Mariana-árka. CSR és fenntarthatóság. Akkreditáció autokráciában. Remény a Magyar Péter-drukkereknek. 16:43 Sötét csalássorozat a Felcsút ellen: kik nem hagyják fentről, hogy bajnok legyen egy szimpatikus kiscsapat? A Győr elleni meccs és Hornyák mester magyarázata. 20:40 Böde Dániel 500. bajnokija és a világ legnagyobb csatársora. A győzelmi kényszer még segíthet. A kádárista futballspekuláció visszatér. Bognár Gyuri, az ellenálló. 24:38 Az irodalom, Mario Vargas Llosa és Esterházy Péter halála.26:49 Védővámok Lesotho és a Vatikán ellen. A lesothói síparadicsom. Hány amerikai akar gyárban dolgozni? 31:05 A futószalag maszkulinitása jobb- és baloldalon. Gig economy vs. gyári munka. A zhenghoui Apple-gyár és az újpopulizmus szemfényvesztése. 37:01 Mi a magyar alkotmány aktuális verziószáma? Az amerikai trumpista jobboldal a magyar alkotmánymódosításról. A kínai tévé a központilag irányított magyar gazdaság problémáiról. 40:44 Nyugi, lesz osztogatás. 42:11 2025-ig lehetett kábítószerezni. Az amerikai és a magyar drogháború eredményei. 49:14 Orrba fújt dolgok. See omnystudio.com/listener for privacy information.
In this episode of The Caring Economy, Toby Usnik sits down with Maury Wolfe, VP of Corporate Social Responsibility & Public Affairs at Cox Enterprises, to explore how a century-old company is doubling down on impact in a modern world. From bold climate commitments to long-term investments in workforce development, Maury breaks down Cox's holistic approach to corporate responsibility—and what it takes to build trust, resilience, and relevance in 2025 and beyond.We discuss:How Cox is rethinking corporate legacy through environmental and social innovationWhy real change starts from the inside—by engaging employees and elevating voicesHow Cox's $400 million CleanTech investment strategy reflects purpose-driven businessThe power of cross-sector partnerships in creating scalable impactIf you're looking for a roadmap on embedding CSR into the DNA of a company—and doing it authentically—this is the episode for you.
We catch up with Steve Wessel of Whitby Drywall on episode 128. I met Steve at a Fresco Harmony training at CSR in Toronto but that's not the only thing that makes this podcast special. Steve is the third of his family to come on the podcast. We've also interviewed Royce with the 3Way and his brother Dan both amazing and it was nice to catch up with a third member of this family. We discuss challenges of being a struggling musician and navigating drugs and alcohol in his youth and how maybe drywall was a way for him to clean up his act. Steve is an amazing finisher and so we talk a lot about technique and why he chooses Columbia Tools as his go-to tools for finishing. Steve is a fantastic interviewee and I know you'll love him after listening to this, the 128th episode of The Drywall Podcast. This episode of The Drywall Podcast was brought to you by Columbia Tools. Find out more at www.columbiatools.com
What if you had a CSR who could answer after-hours calls, schedule service and respond to questions 24/7/365? On this episode, Ka Tsu of Avoca AI joins Dan and Donnie to discuss an AI call center and customer service platform. Tune in to hear a Q&A about the benefits and challenges of implementing AI CSRs in pest control. Guest: Ka Tsu, Sales & Partnership Lead, Avoca AI Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
The 3 J's of CSR reunite to bring you our WrestleMania 41 predictions over the course of TWO episodes! We break down the HOF inductees, predict the 7 matches on Night 1, and speculate on what else might happen during the Show of Shows in Las Vegas! Follow me on Twitter/X! - @JuicySteen Follow me on IG! - @JuicyWrestlingCloset Subscribe on YouTube! - @JuicySteen Subscribe to this podcast on Apple Podcasts! And, if you have the time, swing by iTunes and leave a rating and review. Thank you for your support! NOW ON SPOTIFY & AMAZON MUSIC!
In today's dynamic and evolving marketplace, understanding the essence of modern business goes far beyond textbooks. Modern Business Essentials dives deep into the interconnected pillars that shape success in the 21st century. This comprehensive course blends theory with actionable insights, covering ten key areas that are essential for businesses to thrive in today's fast-paced digital world. Each unit unravels five distinct chapters, offering real-world examples, case studies, and practical solutions designed for entrepreneurs, managers, and professionals aiming to excel in modern business environments. To unlock full access to all our episodes, consider becoming a premium subscriber on Apple Podcasts or Patreon. And don't forget to visit englishpluspodcast.com for even more content, including articles, in-depth studies, and our brand-new audio series now available in our English Plus Podcast's shop! What You'll Learn: Business Strategy & Management: Master strategic thinking and learn how to adapt during times of uncertainty. Digital Transformation & Innovation: Discover how automation, AI, and emerging technologies redefine the workplace. Marketing & Branding: Build compelling personal and corporate brands, leveraging content marketing and data analytics. Global Business & Economics: Understand how geopolitics, economic policies, and global supply chains affect businesses. Startups & Entrepreneurship: Scale your ideas while navigating funding challenges and fostering inclusive business cultures. Human Resources & Talent Management: Explore best practices for remote teams, employee well-being, and upskilling. Operations & Supply Chains: Implement lean management principles and tackle risks for efficient business operations. Finance & Investment: Get insights into budgeting, forecasting, FinTech, and risk management. Customer Relations & Service: Create customer-centric models to build loyalty and elevate user experiences. Sustainability & Corporate Social Responsibility: Integrate sustainable practices and navigate CSR challenges for long-term impact.
Huawei Ireland's 2024 'Seeds for the Future' winners have finished in the Global TOP3 in the prestigious Seeds for the Future - Tech4Good global final held in China. Team Anaphero, comprising five students, Tiarnan O'Rourke, University College Dublin; Ciara O'Reilly, Dublin City University; Dylan Hussain, Technological University of Dublin; Luke O'Sullivan, University College Cork and Eoin Creavin, University College Dublin emerged as 20 European Region champions in the 2024 edition of Seeds for the Future. Their innovative project focused on developing a wearable device that instantly alerts parents and caregivers when a child shows early signs of anaphylactic shock. Utilising sensors to detect allergic reaction symptoms, the device leverages 5G network and AI models for real-time analysis and connectivity. Speaking after the announcement of the results at Huawei's HQ in Shenzhen, Team Anaphero student representative Ciara O'Reilly and Dublin City University student said: "We are beyond thrilled to be honoured in this way and to win with this project. The team is incredibly grateful to Huawei for giving us this opportunity to visit China and compete on the global stage. We have had an incredible few days already and we are now looking forward to exploring more of this country which is rich in history and culture. We are also looking forward to continuing the development of our project with the support of Huawei and the start-up ecosystem they have given us access to." The team's journey to the global competition included attending the Tech4Good Accelerator Camp from April 7 to 10, which provided 10 hours of offline coaching and mentoring. On April 11, they pitched their innovative project live, securing their spot in the Global TOP 3. Team Anaphero also won the People's Selection Award, reflecting the widespread appeal and importance of their project. Speaking about the Tech4Good global competition, Baolin Liang, PR Manager, Huawei Ireland, said: "We are so happy for Team Anaphero and their success in this competition. Seeds for the Future has, since its inception in 2015, benefited more than 280 students from Irish universities through the unique learning and culture experience of the European competition. And now we carried this success through to the global competition. "The programmes in which we are involved - Seeds for the Future and TECH4GOOD - demonstrate our commitment to nurturing and developing today's students to think about the future of our society. We see this student opportunity as another way to help these students to enhance their capabilities as they continue their studies in STEM subjects. This year, for the Global competition, we are excited that we have had such an inspiring team representing Ireland in an atmosphere of learning and development". Seeds for the Future is Huawei's globally recognised Corporate Social Responsibility (CSR) flagship programme, the longest-running CSR initiative across the world. Third-level students studying STEM subjects or Leaving Certificate students considering a third-level course in science, technology, engineering, and maths (STEM) are eligible to apply. The aim of the programme is to develop local talent, share knowledge, increase ICT sector awareness & enthusiasm, and foster digital community building. For more information on Huawei's Seeds for the Future and Tech4Good, please visit: https://www.huawei.com/minisite/seeds-for-the-future/tech4good.html More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews....
Welcome to another insightful episode of The Brand Called You. In today's episode, host Ashutosh Garg engages in a thought-provoking conversation with Toby Usnik, a seasoned professional in the field of social impact and philanthropy. Toby, who is also the author of "The Caring Economy" and "Connecting the Dots," shares his incredible journey from corporate communications to becoming a prominent figure in the world of corporate social responsibility (CSR).Join us as Toby discusses the essence and evolution of the caring economy, the integration of CSR with business strategy, and the role of technology, including AI, in shaping the future of social impact. You'll also discover the value of building authentic networks and the uniqueness of American philanthropy.Don't miss this episode if you want to gain valuable insights into how businesses can be both profitable and socially responsible.
How can you find rooms for 4 in Scotland? Is Bilt worth it if your rent's only $1500? We answered these questions and more on the Ask Us Anything hosted live on YouTube on April 2nd, 2025. (03:29) - If you guys could only have cards from one issuer, which would you choose? (11:09) - What's your thought on how long the us bank 4% card could stay alive? (12:04) - Do you guys have a comprehensive list of when each type of point expires? For example United Travel Bank expires 5 years after purchasing, Hyatt points i think expire 2 years if no activity etc. Read our post on "How to keep points and miles alive" here: https://frequentmiler.com/how-to-keep-points-and-miles-alive/ (12:34) - Do you think Aeroplan is going to lose value bc of too mamy tiers of pricing for different partners? A big chunk of the value is mixing partners, that's hard if there's so much variance. (17:02) - Going to Europe for the first time from lax in 1 year. How do I get started figuring out how to use my many Amex mile Read our "Best ways to get to Europe with miles or money" post here: https://frequentmiler.com/best-ways-to-get-to-europe-with-miles-or-money/ You can find our "Which award search tool is best" post here: https://frequentmiler.com/which-award-search-tool-is-best/ (21:05) - Opinions everyone - Will Hyatt ever revamp their personal credit card? (21:56) - In the US, you can have multiple people in a hotel room yet in Europe it seems impossible to put 4 people in a hotel room. Is there a way to do that in Scotland? Read Nick's post about booking Cottages.com with Wyndham here: https://frequentmiler.com/booking-cottages-com-via-wyndham-rewards/ (29:33) - When looking for points/miles redemptions, at what point in time before the flight do you consider paying with cash? (31:33) - You guys stress opening up new cards for Sign up bonuses and using Categories multipliers. How many New Cards do you open for SUB each year and how often apart do you open them? (35:30) - How many credit cards do you typically open in a calendar year and what's the split with the amount of new business versus personal cards? Read the complete guide to credit card application rules by bank here: https://frequentmiler.com/complete-guide-to-credit-card-application-rules-by-bank/ (40:56) - JW Masai Mara will charge you $4,950 PER NIGHT if you booked on points and you cancel less than 90 days out. CSR won't cover it because nothing has been charged on the card in advance. Thoughts? (46:37) - Hi, is it possible I can get a FREE Carnival cruise if I submit just a MGM gold status + Wynn Platinum? Trying to avoid making a trip to Atlantic City for more statuse (49:08) - If my rent is $1500 a month is Bilt card worth a 5/24 spot?
Think your customer service reps are “just answering phones”? Think again. In this game-changing episode of Can't Stop the Growth, Chad Peterman sits down with Liz Patel, Manager of Customer Service Coaching at Ryno Strategic Solutions, to reveal how your call center can drive explosive growth—without spending a dollar more on marketing. From handling pricing objections like a pro to converting one call into multiple booked jobs, Liz shares real strategies that HVAC, plumbing, and electrical companies can implement immediately to boost booking rates, improve customer experience, and create lifelong customers.
In this episode of CB Up for Discussion, we are joined by Penny Barsha, Asia Head of Corporate Responsibility at Linklaters, and Rachel Li, Head of Case Management and Research at HELP for Domestic Workers. Together, they share their inspiring collaboration on the HELPline program, an initiative that provides emergency support, shelter, and comprehensive assistance to migrant domestic workers in Hong Kong. Throughout the episode, we explore several key areas: • Penny and Rachel discuss the inception of HELPline and how the partnership between Linklaters and HELP has evolved over the years to address the critical needs of migrant domestic workers. • We learn about the challenges faced by migrant domestic workers in Hong Kong, including employment disputes, debt cycles, immigration issues, and access to healthcare. • The tangible impacts of HELPline are highlighted through inspiring stories of transformation, such as Lillian's journey from exploitation to becoming a community leader. • The importance of corporate partnerships with grassroots organizations is emphasized, with advice on how businesses can create meaningful CSR initiatives that align with community needs. • Penny and Rachel share their thoughts on empathy and curiosity as essential tools for creating lasting change in society. Join us for an enlightening conversation about how corporates and NGOs can work together to empower marginalized communities and make a ripple of change across society. Tune in now!
Today's episode is a deeply inspiring, heart-opening conversation with business owner, creative strategist, yoga teacher, and storyteller:Jenn Wayboer Hartt. From losing everything, her engagement, and sense of identity, to rebuilding her life from the ground up, Jenn takes us through her journey of rediscovering herself, finding magic through yoga, and stepping into entrepreneurship on her terms. We talk about: Her raw, real journey from heartbreak to launching a successful business She shared her openness to money scarcity and coming out of debt What it's like being a Reflector in Human Design and how it impacts her work The healing power of yoga and spiritual practice Why it's okay to still have a 9–5 job while building your dream business Navigating the dance between masculine drive and feminine flow Letting go of toxic hustle culture and doing business the soulful way If you're in a season of transition, questioning your next move, or simply want to hear a story of resilience and creativity, this one's for you
Simply put…do you teach CSR mechanics that emphasize getting to the customer, before they get to you? Imagine the depth of customer satisfaction if your company aimed at this target?Support the show
Learn how companies can evolve their philanthropy in a divided political climate while staying true to their values. Most companies in 2025 are focusing their social efforts on economic opportunity and education, according to The Conference Board C-Suite Outlook 2025. How is corporate philanthropy changing, especially with the rise of AI and the backlash against diversity, equity, and inclusion (DE&I) initiatives? Join Steve Odland and guest Jeff Hoffman, Acting ESG Center Leader at The Conference Board, to find out how companies can avoid scattershot giving, whether they should give directly or through an intermediary, and how to show the ROI on corporate giving. (00:36) Understanding Corporate Philanthropy and CSR (02:30) Aligning Community Strategy with Business Strategy (04:58) Best Practices for Corporate Foundations (06:29) Trends in Corporate Philanthropy for 2025 (07:33) Impact of DEI and Political Environment on Philanthropy (09:21) Geographic Shifts and Employee Volunteerism (15:11) Leveraging AI for Smarter Giving (18:34) Direct Giving vs. Intermediaries (22:49) Adapting to the Changing Political Landscape (24:10) Measuring Impact and ROI in Corporate Philanthropy For more from The Conference Board: 2025 Outlook for Corporate Citizenship and Philanthropy 2025 Corporate Responsibility Awards Dinner
In this episode of Getting to the Top!,I sit down with Lara Quentrall-Thomas, a powerhouse in HR and recruitment with over 30 years of experience. As the Founder and Chairman of Regency Recruitment and Resources, Lara has built a reputation as a leader in strategic HR planning, corporate training, and business networking.Beyond the boardroom, she is deeply committed to philanthropy and social impact, spearheading ESG and CSR initiatives, including employment support for formerly incarcerated individuals. Lara is also an advocate for women in the workplace, currently pursuing doctoral research on policies to support female employees experiencing peri-menopause and menopause.Her journey includes leadership roles with Rotary International, the National Training Agency, and the Office of Procurement Regulation, as well as founding AFETT (the Association of Female Executives of T&T).Join me as I dive into her inspiring career, her insights on leadership and resilience, and the importance of building a meaningful professional network.Listen now on your favorite podcast platform!
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David and Lucas are joined by Samantha Higdon, a recent winner of the 2024 APEX Service Advisor award. Samantha shares her journey from being a CSR to an award-winning Service Advisor and her transition into a new role focused on marketing and finances. The discussion delves into how her father's experiences running the shop influenced her career path and the importance of robust processes in maintaining a successful business. For insights on effective team management and the impact of family dynamics in the automotive industry, don't miss this episode!00:00 ASMR Audio: Balance Needed06:10 Vulnerability and Life's Unexpected Turns08:16 Workaholic's Transformative Wake-Up Call12:37 Family and Career Decisions16:05 Advisor Experience and Challenges18:14 Effective Client Process Management19:43 Process Consistency or Client Frustration23:48 Becoming a Natural Leader27:34 "Audio Venture's Overnight Success"31:51 "Storyline Over Acting"33:03 Distracting Meth Head with Digging38:17 Competency Over Gender Bias41:08 Generational Struggles and Addiction43:30 Mechanic Treatment System Challenges48:29 Performance Accountability Challenges49:34 Hiring a Non-Accepting Manager53:31 Q7 Maintenance and Mileage Report57:14 Teen Restrictions and Choices58:59 Technician Tearful Over Beetle Convertible
Send us a textWe're sipping some lemonade with the fabulous ladies from CSR Academy! In this episode, you'll discover the profound impact of customer service representatives (CSRs) on business success. We delve into training strategies, systems, and mindsets that can shift the trajectory of your company.- Explore the essential role of CSRs - Discuss the importance of training and leadership - Emphasize hiring for attitude over skills - Share successful systems for CSR processes - Highlight the integration of technology in customer service - Foster a positive culture for CSRs - Examine the significance of attitude and mindset - Call for investment in customer service teams Don't miss our exciting announcement about the CSR Academy's upcoming training event! If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!
In this podcast episode, Dr. Jonathan H. Westover talks with Tamika Bickham about using stories to build support for CSR initiatives. Tamika Bickham is an award-winning broadcast journalist, creative director, and podcast host, touting over 15 years in front of and behind the camera. With a remarkable track record of hosting and reporting over 3,000 hours of live broadcast TV, and producing/directing over 2,500 videos, Tamika's expertise is undeniable. As the Founder and CEO of MBE-certified firm, TB Media Group, she leads a nonfiction video production studio that specializes in crafting long-form, documentary-style content for CSR & ESG leaders. Tamika's talent for distilling complex information into engaging, clear, concise visual stories has garnered her recognition, including the ABBY for Best Feature in journalism and multiple Hermes Creative Awards for her podcast hosting and creative directing skills. Check out all of the podcasts in the HCI Podcast Network!
© 2020-2025 Ivy Podcast Discovery LLC
