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Join host Anil in conversation with Vamshi Muthyapu, Lead Consultant at Infosys, CSR champion, and Joint Secretary at RKSC, as he shares the story behind his purpose-driven journey. From corporate leadership to grassroots impact, Vamshi reflects on the values, turning points, and lessons that shaped his path. A conversation for leaders, changemakers, and anyone building with intention.
The Find Your Leadership Confidence Podcast with Vicki Noethling
✨ Ethics - Brand Loyalty ✨ Gen Z isn't just buying products—they're buying values.
Tired of business trips that feel like a copy-paste of the same sterile ballroom and conference room? How do you transform a mandatory work trip into a memorable, culturally-rich experience? In this episode, we tackle the secret to planning truly authentic corporate events that leave a lasting impact on attendees. We sit down with a master of the craft, Renee Jacobs, the Chief Operating Officer of MGME (McVeigh Global Meetings and Events), to uncover how professionals can escape the corporate bubble and genuinely connect with a destination.Join us as Renee Jacobs pulls back the curtain on the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry. She shares a wealth of corporate event planning ideas that go far beyond the typical agenda. We explore the powerful shift in MICE industry trends toward creating genuine "sense of place" activities, from sourcing local food for a surprise culinary competition to organizing city-wide "dine-arounds" for groups of up to a thousand people. Renee reveals how selecting unique corporate event venues—like historic castles in Ireland, the iconic Raffles Hotel in Singapore, or the Alvear Palace in Buenos Aires—is the critical first step in setting the stage for an immersive experience.The conversation also delves into the growing importance of integrating corporate social responsibility activities into the itinerary. Renee explains how CSR initiatives, such as local beach cleanups, tree planting, or bringing supplies to a local school, can be powerfully grounding experiences that connect attendees to the community in a meaningful way, even on a tight schedule. From fishing for piranhas in the Amazon to multi-million dollar gala dinners at the Emirates Palace in Abu Dhabi, Renee shares unforgettable stories and practical strategies that prove business travel doesn't have to be boring. This episode is packed with inspiration for creating your own authentic corporate events.About Our Guest:Renee Jacobs is the Chief Operating Officer of MGME (McVeigh Global Meetings and Events), a leading global agency specializing in event planning for Fortune 500 companies, life science organizations, and major associations. With a passion for travel that began in high school, Renee has built a remarkable career in the MICE industry. Her journey includes roles at The Compass Group, the Journal of Commerce, and WorldTEK, where she honed her expertise in planning large-scale commercial trade shows, exhibitions, and incentive trips across the globe before joining MGME and rising to her current role as COO.TIMESTAMPS / CHAPTERS:(00:00) Win a Luxury Cruise to Alaska!(05:21) Introducing Renee Jacobs: A Leader in the MICE Industry(09:21) The Scale of MGME: From Advisory Boards to Fan Activations(14:24) The Big Question: How to Make Corporate Events Authentic(15:33) Strategy 1: Choosing Unique Corporate Event Venues(17:40) Strategy 2: Creating Authentic Culinary Experiences(20:52) Strategy 3: Engaging Local Culture & Artisans(23:06) Behind the Scenes of a Multi-Million Dollar Event(24:50) Strategy 4: Integrating Corporate Social Responsibility (CSR)(29:00) How to Partner with MGME for Your Next Event(32:35) Final Thoughts: The Power of Authentic TravelLinksEnter the GiveawayInstagramYouTubeLinkedInProduced by Podcast Studio X.
Patty Rose sits down with his friend Rebekah for a candid conversation about mental health in Lane County. They talk about access to care, the impact of Oregon's Measure 110 changes, and the controversy around the proposed stabilization center in Springfield. Along the way, Patty shares a personal update about living with CSR and the challenges of being out of work, with a link to support through his GoFundMe: https://gofund.me/774572fa
The Public Hygiene Council has launched a new Train-the-Trainers programme to equip corporate “cleanliness champions” with the skills to rally colleagues and lead clean-up initiatives, with the aim of fostering a stronger culture of shared responsibility. So why should companies take on responsibility for public cleanliness, and can workplace-led efforts spark lasting change beyond the office? Dr. Christina Liew, Executive Director of the Public Hygiene Council, and Jimmy Yeap, Head of CSR & Employee Engagement at HP, join the Breakfast Show to unpack the goals of the programme, how it’s being put into practice, and what it could mean for Singapore’s hygiene culture.See omnystudio.com/listener for privacy information.
This week's first guest is Romy Alexandra. Romy is on a mission to humanise workplaces and learning spaces to accelerate high performance cultures. She specialises in designing and facilitating transformative experiences that integrate psychological safety, experiential learning, neuroscience, and sustained behaviour change. A former Peace Corps Volunteer and Fulbright Scholar, Romy brings a global perspective and nearly 15 years of international expertise spanning 85 countries across 4 continents. She has worked with organisations across every sector - from governments to Fortune 500 companies to Formula 1 teams - helping individuals and organizations unlock their potential and build the collaborative competencies necessary for high performance. In 2024, Romy was honoured as a LinkedIn Top Voice for her thought leadership in experiential learning and workplace culture. Her work is rooted in the belief that fostering a culture of learning and psychological safety drives innovation and high performance at every level of an organisation. Romy's LinkedIn: https://www.linkedin.com/in/romy-alexandra/ Website: https://bento.me/romyalexandra One of the 30 u 30 learning technologists in the UK in 2024, Anu Roy is a senior instructional designer specialising in AI learner centred technology and design. Her design values are rooted in being inclusive, trauma informed and aligned with business KPIs. In her spare time she is an avid F1 watcher, badminton player and working on gender equity CSR projects with the UN. Her LinkedIn: https://www.linkedin.com/in/anu-roy-inclusive-experiences-through-design-393993178/ Her contact email is : royanu994@gmail.com You can contact Women Talking About Learning through our website, womentalkingaboutlearning.com We're on Twitter @WTAL_Podcast You can buy us a coffee to support Women Talking About Learning via Ko-Fi. Or you can email us via hello@llarn.com Episode Links: Psychological Safety Daniel Ricciardo - Wikipedia Looking Ahead: Predictions for L&D in 2025 | Unboxed Training & Technology Creativity Scars — Jen Waldman Studio Your Brain on Art It takes a village - Wikipedia How L&D teams can build a learning culture that empowers individuals | Virtual College Collaborate vs cooperate (definitions and differences) | Indeed.com UK Attitude and Learning Approaches in the Study of General Didactics. A Multivariate Analysis - ScienceDirect Creating learning cultures: assessing the evidence Experiential learning Social sharing of emotions - Wikipedia Chayn Why Girls' Education | Malala Fund Pedagogy - Wikipedia Andragogy - Wikipedia I'm neurodivergent – this is what we really need in the workplace What Are the Common Challenges of Neurodiversity? Gossip Girl (TV Series 2007–2012) - IMDb How Does ADHD Affect Learning 17 Things Adults Have To Do That Are Quite Frankly Exhausting AF Tired of Adulting? Try Relearning These 4 Lessons From Your Toddler Self | by Shine | Medium The power of vulnerability | Brené Brown | TED Build a Strong Learning Culture on Your Team Girls' education | UNICEF
Send me a messageIn this week's episode of the Sustainable Supply Chain podcast, I'm bringing you a replay of my conversation with Rhea Rakshit, VP of Product at Sayari. While I'm away on holidays, it felt like the perfect time to revisit one of the most insightful discussions we've had this year, on ESG, supply chain transparency, and the shift from “tick-the-box” CSR to something far more strategic and impactful.Rhea and I unpack how regulation is reshaping corporate behaviour, forcing ESG out of the sidelines and into the core of business strategy. She explains why ownership of ESG can't sit in a silo, it needs cross-functional alignment, from procurement to compliance to operations. A key theme we explore is the balance between scope and scale: start small, win trust, then expand. Trying to boil the ocean from day one is a recipe for inertia.We also dive into what true visibility looks like in supply chains. It's not just about mapping suppliers, it's about tracing to raw materials, exposing risks like forced labour, deforestation, and climate impacts, and most importantly, creating data that is decision-ready. Rhea argues that the real test of ESG isn't reporting, it's remediation. If a supplier is found to be linked to harmful practices, what happens next? Do companies walk away, or work to improve conditions? That's where the real impact lies.We bring in perspectives from the Global South too, where the social dimension of ESG is often most acute, and Rhea shares why, despite the challenges, she's optimistic about the ability of businesses to build resilient, transparent, and ethical supply chains.If you're looking to understand how ESG in supply chains is evolving, from compliance headache to strategic advantage, this episode is well worth your time.Listen now and let me know what you think.#SustainableSupplyChain #ESG #SupplyChainTransparency #ForcedLabour #Deforestation #SustainabilityElevate your brand with the ‘Sustainable Supply Chain' podcast, the voice of supply chain sustainability.Last year, this podcast's episodes were downloaded over 113,000 times by senior supply chain executives around the world.Become a sponsor. Lead the conversation.Contact me for sponsorship opportunities and turn downloads into dialogues.Act today. Influence the future.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous supporters: Alicia Farag Kieran Ognev And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.
Voices - Conversations on Business and Human Rights from Around the World
How did the business and human rights movement evolve? What important moments and historic cases have helped shape responsible business today? Anita Ramasastry, Professor of Law at the University of Washington and faculty member on IHRB's Masters course in Business and Human Rights, joins IHRB's Salil Tripathi to discuss the evolution of the business and human rights movement by exploring the pivotal moments that shaped it.
Is the Grand Hyatt Kauai worth 45K? We answered this and many other questions on the Ask Us Anything hosted live on YouTube on August 6th, 2025.(00:42) - How do you typically like to get around a city that you're visiting, especially internationally? Are you more likely to take a taxi or Uber to get to places, take public transit, or do you prefer to just walk everywhere?(05:43) - To circumvent Hilton's minimum length of award stay requirements (e.g., WA Pedregal) — has anyone tried booking more nights than needed, then asking Hilton to remove nights from the stay?(07:18) - What is a question that you would ask someone who is interviewing for a job at Frequent Miler?(16:22) - You can find each of our origin stories here:https://frequentmiler.com/about-frequent-miler/)(16:44) - Give us a peek behind the curtain: What is a typical day/week for the Frequent Miler team?(23:42) - Do you think the custom cash will survive having ThankYou points transfers?(25:34) - Now that Citi transfers to AA, where does Citi rank among the transferable points programs?(28:06) - For the JetBlue 25 for 25, does anyone have datapoints on how fast you get the 150k point after 15 destinations?(29:52) - How would you re-evaluate the value of your Chase/Bilt if you were able to get a family & friends discount on Hyatt cash stays?(31:54) - Hi team! What card are you recommending to people who aren't really in the game but got the CSR years ago and now want a different card?(37:50) - Head-to-head match-up, Citi Strata Elite or the new Alaska Premium card?(39:17) - Any thoughts on Kenya Airways' new program and the Status Match opportunity that was announced earlier this week?(41:40) - When Frequent Miler finds a unicorn fare or incredible deal, what is the quickest way that Frequent Miler gets that information to those who follow you so we can book it?(45:46) - Grand Hyatt Kauai is now 45k for the basic room with 2 adults and 2 kids. I have a guest of honor available to me. Is the property worth that rate for 4 nights???(50:44) - Which card is better to downgrade, the Chase Sapphire Preferred® Card or the Ink Business Preferred® Credit Card, both of which have a $95 AF?
Dalam lanskap bisnis yang semakin mengedepankan keberlanjutan, praktik komunikasi tidak hanya fokus pada produk atau layanan, tetapi juga pada dampak sosial yang diciptakan perusahaan. Di sinilah peran strategis komunikasi Corporate Social Responsibility (CSR) menjadi krusial untuk memperkuat reputasi secara jangka panjang.MAW Talkshow #59 bertajuk “Menguatkan Reputasi Melalui Komunikasi CSR yang Berdampak”, yang digelar Kamis (12/06/2025) secara daring, menghadirkan Indah DP Pertiwi, Head of Corporate Communication & CSR Nusantara Infrastructure. Dalam sesi ini, Indah membagikan pengalaman dan strategi dalam mengomunikasikan program CSR secara otentik, terukur, dan relevan dengan kebutuhan masyarakat serta pemangku kepentingan.Diskusi ini menjadi ruang reflektif sekaligus praktikal bagi para praktisi PR dan CSR dalam menjawab tantangan: bagaimana menciptakan narasi CSR yang bukan sekadar formalitas, tetapi benar-benar membangun nilai dan reputasi korporat yang berkelanjutan.
Hello, I am Randy Andrews, your host. This is yet another older episode that got lost to the void. Eric Woods and I did three of the Indiana Jones films on Soundtrack Alley and then did Crystal Skull over on CSR. This episode is still my favorite Indiana Jones movie. Indiana Jones and the Last Crusade, My show went through two iterations before I brought things back to the original title of Soundtrack Alley. Now I'm sharing this episode again. I hope you enjoy this! Eric Woods and I go into detail on the film and its background. We discuss the behind the scenes, the sets, the locations, the action and adventure and so much more. This film is really so much fun and concludes a trilogy that should have stopped and stayed unique in its film time. This episode will involve discussing some of the trivia from IMDB curated and then discussing some of the liner notes from the deluxe edition of the score of the film. Then we will discuss some of the brilliant music from the master John Williams. Eric Woods as you know is a talented podcaster who runs Cinematic Sound Radio and I am a part of his podcasting network. There are several shows associated with the network. He has been doing the podcast or a form of it for over 25 years. He's a good friend from Kitchner Ontario Canada and is a great admirer of film scores. He also has a Patreon where you can join and share in the playlist and the exclusive shows only to Patreons With the show we discuss points on the film and background on the production of the movie. After that we go into the cues from the film, some we will do a selection of two to three cues per section and we discuss background on the different selections Then we promote our shows The theme for Soundtrack Alley is composed by Alexander Schiebel and you can find his work at www.xanderscores.com Please check out my website www.soundtrackalley.com follow the podcast through your favorite podcasting app. Follow for more info through my social pages www.instagram.com/soundtrackalley www.x.com/soundtrackalley www.facebook.com/soundtrackalley
"Personaler sind nicht dein Feind – So nutzt du den Bewerbungsprozess für dich" Du bewirbst dich – und hast das Gefühl, HR ist mehr Hürde als Hilfe? Damit bist du nicht allein. Aber was, wenn genau diese Annahme dich von deinem nächsten Job trennt? In unserer neuesten Berufsoptimierer-Folge spricht Recruiting-Experte Henrik Zaborowski Klartext: - Warum du Absagen nicht persönlich nehmen solltest - Wie Entscheidungen im Recruiting wirklich getroffen werden - Welche Mythen über KI und Algorithmen dich eher verwirren als weiterbringen - Und: Warum persönliche Kontakte auch 2025 der stärkste Karriere-Booster sind Henrik Zaborowski ist Personalberater, Unternehmer und Redner. Mit seinem Team unterstützt er Unternehmen aller Größe bei der Besetzung von Schlüsselpositionen in HR, CSR und Tech und gibt als Speaker Impulse für ein zeitgemäßes und menschenzentriertes Recruiting. Als Autor hat er zwei Bücher veröffentlicht. Für Arbeitgeber das Buch „Nehmt ein Boot! Das kleine Buch der großen Recruitingweisheiten“. Und für Jobsuchende das Buch "Absage? Aber ich passe doch perfekt! Die ganze Wahrheit, warum Deine Bewerbung nicht erfolgreich ist" In seinem Podcast „HZaborowski – mit HR & CSR die Welt retten“ liefert er darüber hinaus Anregungen für eine nachhaltigere Wirtschaft. PS: Du willst eins von drei handsignierten Exemplaren seines Buches „Absage – aber ich passe doch perfekt?!“ gewinnen? Hör rein und erfahre, wie! Du hörst unseren Podcast – das ist großartig! Wenn du jetzt den nächsten Schritt machen willst:
Hello, I am Randy Andrews, your host. This is another older episode that got lost to the void. Eric Woods and I did three of the Indiana Jones films on Soundtrack Alley and then did Crystal Skull over on CSR. This episode is a little dated, but the facts remain and the music still stands tall. Indiana Jones and the Temple of Doom originally marked the 50th episode of my show. My show went through two iterations before I brought things back to the original title of Soundtrack Alley. Now I'm sharing this episode again. I hope you enjoy this! Eric Woods and I go into detail on the film and its background. We discuss the behind the scenes, the sets, the locations, the action and adventure and so much more. The reason this film stands up so well is because of how tightly written it is. This episode will involve discussing some of the trivia from IMDB curated and then discussing some of the liner notes from the deluxe edition of the score of the film. Then we will discuss some of the brilliant music from the master John Williams. Eric Woods as you know is a talented podcaster who runs Cinematic Sound Radio and I am a part of his podcasting network. There are several shows associated with the network. He has been doing the podcast or a form of it for over 25 years. He's a good friend from Kitchner Ontario Canada and is a great admirer of film scores. He also has a Patreon where you can join and share in the playlist and the exclusive shows only to Patreons With the show we discuss points on the film and background on the production of the movie. After that we go into the cues from the film, some we will do a selection of two to three cues per section and we discuss background on the different selections Then we promote our shows The theme for Soundtrack Alley is composed by Alexander Schiebel and you can find his work at www.xanderscores.com Please check out my website www.soundtrackalley.com follow the podcast through your favorite podcasting app. Follow for more info through my social pages www.instagram.com/soundtrackalley www.x.com/soundtrackalley www.facebook.com/soundtrackalley
Are you wasting hours giving free estimates to tire-kickers?In this episode of the Handyman Success Podcast, Jason Call (Handyman Marketing Pros) sits down with Allen Lee (Honestly Handyman + Handyman Journey Coaching) to break down the exact estimating system Allen uses to close more jobs, protect his time, and boost profits. Discover:How Allen qualifies leads before they even talk to his estimatorWhy 90% of his quotes are given over the phoneThe power of a $100 consultation fee (and how it weeds out bad clients)Scripts and tools used by his CSR to book real jobs fastWhy valuing your time is key to a profitable businessHow tech is shaping the future of handyman estimatingWhether you're a solo operator or growing a team, this episode gives you actionable tips to stop wasting time—and start closing more jobs. RESOURCES MENTIONED:Handyman Sales Handbook (Amazon)Handyman Pricing Handbook https://handymanjourney.com/books/ Websites + SEO - https://handymanmarketingpros.com/Handyman Champion CRM – https://handymanchampion.comCoaching + Tools – https://handymanjourney.com/coaching Like this episode? Subscribe, share, and leave a review to help more handymen grow their business the smart way.Hosted by Jason Call, Founder of Handyman Marketing Pros, and Allen Lee, Founder of The Handyman JourneyGet a professional website, SEO, and advertising at https://HandymanMarketingPros.comGet handyman-specific business coaching from Allen Lee at https://HandymanJourney.comSign up for our monthly Webinars and Training (FREE!) at https://HandymanSuccess.net
Jenn Taranto has more than 25 years of experience in commercial real estate and construction and serves as Vice President of Sustainability at STO Building Group, a major construction organization. Passionate about reducing environmental impact, she drives STOBG's internal sustainability strategy, helps clients define CSR goals, guides project teams to achieve milestones, and supports efforts to lower costs and emissions. We talked with Jenn about her long-term role with Built Environment Plus, the New England-based regional green building nonprofit, and how such groups are supporting market and industry transformation. Jenn suggests that people working on sustainability in the construction sector should be “deeply curious, have loads of tenacity, and be interested in breaking systems to build better ones.” She was instrumental in getting the Contractors' Commitment off the ground and shared its reason for being. “We saw a real need for a system to encourage companies to track progress and engage in this transformation, she says. As for how we're progressing -- the movement, the industry, and society overall -- we asked Jenn if we're where she thought we'd be by now. “Not exactly,” she said. “Where's my hoverboard?”
In this episode of The Self-Employed Life, I had the great pleasure of speaking with occupational health psychologist Dr. Christina Guthier, author of Joyfully Exhausted, about the often misunderstood concept of burnout. We discuss the idea that not all exhaustion is bad, explore the difference between joyful and harmful exhaustion, and examine the effort-reward imbalance that many self-employed people face. Christina emphasizes the importance of managing our energy and recovering from hidden efforts we may not even realize are draining us. Our conversation is a refreshing reminder that it's okay — and even healthy — to love your work, as long as you prioritize recovery and recognize your limits. Since childhood, Christina was fascinated to observe different states of exhaustion in adults after work (including unpaid care work). At Ruhr-University Bochum, she majored in organizational psychology, conducted corporate social responsibility (CSR) field-research as student assistant at the marketing department, and worked at eligo GmbH where she helped develop recruiting software. During her M.Sc. Psychology at Heidelberg University, she majored in Organizational Behaviour and Adaptive Cognition learning a lot about the complexity of performance ratings and leadership behavior as well as cognitive biases and decision heuristics. At the same time, Christina also completed her train-the-trainer certificate during her internship at the career services and development department at Mannheim Business School. Then she focused on occupational health psychology (particularly on burnout research) during her PhD at Johannes Gutenberg-University Mainz. Christina's PhD thesis on "How to create healthier study and work environments" got awarded with the Alfred Teves dissertation award 2020. Additionally, her meta-analysis on the reciprocal relationship between job stressors and burnout (published in Psychological Bulletin) got awarded with the Schmidt-Hunter Meta-Analysis Award 2022 by the Society of Industrial and Organizational Psychology (division of the American Psychological Association). Finally, as a self-employed scientist, she has started to translate (her) research insights into actionable advice by giving a TEDx talk, getting interviewed for German media outlets (e.g., Der Spiegel, deutschlandfunk nova), and writing articles for different journals and magazines (e.g., Leader to Leader, change magazine). Additionally, she has supported organizations as a speaker, trainer, and coach with shifting their mindsets regarding exhaustion and recovery. Guest's Contact – Linkedin Website Contact Jeffrey – JeffreyShaw.com Books by Jeffrey Shaw Business Coaching for Entrepreneurs Watch my TEDx LincolnSquare video and please share! Valuable Resources – The Self-Employed Business Institute You know you're really good at what you do. You're talented, you have a skill set. The problem is you're probably in a field where there is no business education. This is common amongst self-employed people! And, there's no business education out there for us! You also know that being self-employed is unique and you need better strategies, coaching, support, and accountability. The Self-Employed Business Institute, a five-month online education is exactly what you need. Check it out! Take The Self-Employed Assessment! Ever feel like you're all over the place? Or frustrated it seems like you have everything you need for your business success but it's somehow not coming together? Take this short quiz to discover the biggest hidden gap that's keeping you from having a thriving Self-Employed Ecosystem. You'll find out what part of your business needs attention and you'll also get a few laser-focused insights to help you start closing that gap. Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having reviewed hundreds of websites, I can tell you 98% of websites are not. Fill out the simple LINGO Review application and I'll take a look at your website. I'll email you a few suggestions to improve your brand message to attract more of your ideal customers. Fill out the application today and let's get your business speaking the right LINGO! Host Jeffrey Shaw is a Small Business Consultant, Brand Management Consultant, Business Coach for Entrepreneurs, Keynote Speaker, TEDx Speaker and author of LINGO and The Self Employed Life (May 2021). Supporting self-employed business owners with business and personal development strategies they need to create sustainable success.
Some techs walk into a home and customers instantly feel comfortable. Others can't get past “let me think about it.” It's not luck. It's learnable skills. In this episode of Windshield Time, Chris Elmore and Harold James Walker break down 6 psychological skills every service professional needs to earn trust, guide decisions ethically, and close more calls without pressure tactics. You'll discover: -The six science-backed skills that shape buying decisions -How to use psychology ethically -Ways to build authority and credibility in the first 5 minutes -Real-world stories from thousands of in-home visits showing these skills in action If you've ever lost a job because a customer didn't fully believe in you, this episode shows you how top techs win trust before the close.
Corporate social responsibility (CSR) professionals are facing unprecedented challenges—from the politicization of ESG, to executive orders targeting DE&I, to dramatic shifts in federal funding. The landscape is turbulent, the language is shifting, and the pressure to prove business value has never been higher. Yet, in this moment of uncertainty, many CSR professionals are finding the most value by turning to the CSR community for support and guidance. It's organizations like the Association of Corporate Citizenship Professionals (ACCP) where CSR professionals are finding a space to connect with peers, share practical tools and data, and stay focused on delivering impact in a rapidly changing environment. We invited Andrea Wood, President and CEO of ACCP, to join Carol Cone for a wide-ranging conversation about the current and future state of CSR. Together, they unpacked key findings from ACCP's sixth Annual CSR Insights Report, including how companies are reframing their language, refocusing on long-term strategies, and leaning into AI for both productivity and impact measurement. This conversation is a powerful reminder of how CSR leaders can evolve through adversity, and how ACCP is helping them chart the course today.Listen for insights on:Advice for rising and mid-career CSR professionalsReframing strategies and language to align with evolving internal and external expectationsConnecting business priorities to community impact work for long-term success and continued funding Resources + Links:Andrea Wood's LinkedInACCPAnnual CSR Insights ReportACCP CSR LaunchPadBest Buy Teen Tech Centers (00:00) - Welcome to Purpose 360 (00:13) - Meet Andrea Wood from ACCP (02:54) - Andrea's Background (05:40) - Working with Hubert Joly (07:54) - Andrea's Personal Purpose (08:48) - Listening to Members (09:45) - Members' Concern (13:30) - DEI and ESG (16:35) - Issues Prioritized (17:45) - The Use of AI (19:47) - Best Buy Teen Tech Center (21:37) - Measurement (24:28) - Career Advice (25:33) - Insights for Career Growth (27:12) - Last Words (28:26) - Wrap Up
This is the last of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the inside sales role. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
Grandpa Bill Asks: Who did coin The Phrase Goodwill Ambassador ?The concept of a Goodwill Ambassador in the business world, while not always formally titled as such, has a history as rich and evolving as its diplomatic counterpart. At its core, it's about leveraging influence and reputation not for geopolitical peace, but for fostering positive relationships, trust, and brand loyalty within the commercial landscape.In its earliest forms, the business goodwill ambassador was often the merchant or trader himself. Think of the Silk Road travelers who not only exchanged goods but also shared cultural insights, built rapport with local communities, and, in doing so, laid the groundwork for future commerce. Their reputation for honesty and reliability was paramount. These were individuals whose personal integrity was intertwined with the success of their enterprise.As businesses grew beyond individual proprietors, the need for a more formalized approach emerged. In the late 19th and early 20th centuries, as industrialization boomed, companies began to understand the importance of public perception beyond just product quality. Figures like Henry Ford, while controversial in many aspects, inadvertently served as a goodwill ambassador for the nascent automobile industry, even if his public persona wasn't always universally admired. His impact on society and his company's role in it certainly shaped public opinion.The mid-20th century saw the rise of corporate public relations. This era marked a more deliberate effort to cultivate a positive image. Often, this involved senior executives or founders becoming the public face of their companies, speaking at industry events, engaging with communities, and advocating for their business values. Think of figures like David Ogilvy in advertising, whose personal brand became synonymous with the integrity and creativity of his agency. These individuals, through their thought leadership and ethical conduct, functioned as de facto goodwill ambassadors, building trust with clients, employees, and the broader market.The latter part of the 20th century and the early 21st century brought a new dimension with the advent of corporate social responsibility (CSR). As consumers became more socially conscious, businesses realized that mere profit was not enough; they needed to demonstrate a commitment to ethical practices, environmental stewardship, and community engagement. This is where the formal business goodwill ambassador began to truly flourish. Companies started appointing internal leaders, or even external figures, to champion their CSR initiatives, community outreach programs, or philanthropic endeavors. These individuals articulate the company's values, build partnerships with non-profits, and engage directly with stakeholders to demonstrate the company's positive impact beyond its products or services.Today, the business goodwill ambassador can take many forms: from a CEO championing sustainable practices to an employee leading a volunteer program, or even an influencer promoting a brand's ethical sourcing. The core premise remains constant: to build and maintain positive relationships, enhance reputation, and foster a deeper connection between the business and its various publics based on trust and shared values. It's about showing the human, responsible, and empathetic side of a commercial entity.#BusinessForGood,#CorporateCitizen,#BrandAmbassador,#TrustBuilding,#EthicalBusiness,#CommunityImpact,#PurposeDriven,#SustainableBusiness,#ValuesDriven,#LeadingWithIntegrity, Featuring Business Goodwill AmbassadorFrom Merchant to Modern Advocate:
Hello, I am Randy Andrews, your host. This is the another older episode that got lost to the void. Eric Woods and I did three of the Indiana Jones films on Soundtrack Alley and then did Crystal Skull over on CSR. This episode is a little dated, but the facts remain and the music still stands tall. I hope you enjoy this! Eric Woods and I go into detail on the film and its background. We discuss the behind the scenes, the sets, the locations, the action and adventure and so much more. The reason this film stands up so well is because of how tightly written it is. This episode will involve discussing some of the trivia from IMDB curated and then discussing some of the liner notes from the deluxe edition of the score of the film. Then we will discuss some of the brilliant music from the master John Williams. Eric Woods as you know is a talented podcaster who runs Cinematic Sound Radio and I am a part of his podcasting network. There are several shows associated with the network. He has been doing the podcast or a form of it for over 25 years. He's a good friend from Kitchner Ontario Canada and is a great admirer of film scores. He also has a Patreon where you can join and share in the playlist and the exclusive shows only to Patreons With the show we discuss points on the film and background on the production of the movie. After that we go into the cues from the film, some we will do a selection of two to three cues per section and we discuss background on the different selections Then we promote our shows The theme for Soundtrack Alley is composed by Alexander Schiebel and you can find his work at www.xanderscores.com Please check out my website www.soundtrackalley.com follow the podcast through your favorite podcasting app. Follow for more info through my social pages www.instagram.com/soundtrackalley www.x.com/soundtrackalley www.facebook.com/soundtrackalley
In this episode, social entrepreneur Jack Sim, founder of the World Toilet Organization, shares how he turned a global taboo into a movement. From starting the Restroom Association of Singapore to launching the first World Toilet Summit in Delhi with support from leaders like Dr. A.P.J. Abdul Kalam, Jack has helped bring toilets to 2.5 billion people. He discusses India's Swachh Bharat Mission, films like Toilet: Ek Prem Katha, and partnerships with Reckitt's Harpic World Toilet College. With wit and wisdom, he explores sanitation's impact on health, climate, and CSR, while offering bold strategies to navigate bureaucracy and inspire change.Key Takeaways:Jack Sim, founder of the World Toilet Organization, turned toilets into a global movement.India's Swachh Bharat Mission and leaders like Dr. A.P.J. Abdul Kalam helped mainstream sanitation.Bollywood films like Toilet: Ek Prem Katha (Akshay Kumar) helped break taboos.Sanitation has a 5–20x social return—better health, less disease, and more tourism.CSR in India (2% profit rule) should prioritize sanitation for high impact.Jack's “Four Jacks” show how to tackle bureaucracy: Reject, Eject, Deject, Hijack.Harpic World Toilet College trained 35,000 sanitation workers with Reckitt's support.Even gossip can drive change—used in Cambodia's community-led toilet efforts.Sanitation is linked to climate, public health, and economic growth.True leadership = serving where no one else wants to.Chapters:00:00 Highlights01:14 Introduction01:45 Breaking the Silence on Sanitation03:30 From Businessman to Social Entrepreneur05:10 Making Toilets a Political Agenda09:08 The Power of Media and Public Engagement12:11 Sanitation as a Climate and Environmental Issue13:24 Corporate Social Responsibility in Sanitation14:56 Navigating Bureaucracy for Change18:06 Capacity Building for Sustainable Sanitation21:17 Opportunities and Challenges in India23:16 Empowering Young Change Makers24:45 Leadership Lessons from the Sanitation Movement25:58 A Call to Action for Global Leaders27:05 Engaging with the Sanitation CauseConnect with UsMohua Chinappa: https://www.linkedin.com/in/mohua-chinappa/The Mohua Show: https://www.themohuashow.com/Connect with the GuestJack Sim: https://www.linkedin.com/in/jack-sim-75732313b/Follow UsYouTube: https://www.youtube.com/@TheMohuaShowLinkedIn: https://www.linkedin.com/company/themohuashow/Facebook: https://www.facebook.com/themohuashowInstagram: https://www.instagram.com/themohuashow/For any other queries EMAILhello@themohuashow.comDisclaimerThe views expressed by our guests are their own. We do not endorse and are not responsible for any views expressed by our guests on our podcast and its associated platforms.Thanks for Listening!
The Do One Better! Podcast – Philanthropy, Sustainability and Social Entrepreneurship
Saurabh Taneja, CEO of the Akanksha Foundation, shares how his team is transforming education in India through deep community engagement, purpose-driven teaching, and innovative public-private partnerships. In this episode, we explore: Why access isn't the biggest issue in India's education system—but learning outcomes are How Akanksha schools blend social work, pedagogy, and emotional support to reshape student trajectories The role of India's CSR law in driving philanthropic investment in education What alumni are doing to give back, and why many return to teach This is a powerful look at how schools can become joyful, rigorous, and transformative spaces—especially for children from underserved communities. Visit our Knowledge Hub at Lidji.org for information on 300 case studies and interviews with remarkable leaders in philanthropy, sustainability and social entrepreneurship.
This is the second of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the dispatch role – and how AI can play a role in dispatch. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
●YouTube影片● https://voh.psee.ly/7wqspe ●FB粉專影片 ● https://voh.pse.is/7wqsrj 本集主題：傑作陶藝 訪問：許元國 傑作陶藝有限公司前身始創於1909年6月（明治42年），為當地最早的窯廠之一。 現在經營者為第三代許元國。2004年榮獲文化部評鑑為「台灣工藝之店」。傑作陶藝定位為文化創意產業，並以「台灣映象與中華文化之融合」為創作理念，作品廣為總統府外交部等中央政府單位選用為致贈國賓達20次以上，2018、2019兩度獲總統府指定為中華民國參加APEC代表張忠謀先生致贈外國元首之禮物，堪稱文化外交小尖兵。在國內外大型陶藝競賽獲獎達20次，亦為得獎常勝軍。2017古煙囪為新北市政府列為市定歴史建築。 一.學歷: 國立政治大學心理學系學士 國立臺北大學民俗藝術與文化資產研究所碩士 二.論文發表: (一)鶯歌製陶 200 年國際學術研討會—鶯歌陶瓷嘉年華會遊客觀光動機研究 (二)景德鎮海峽兩岸陶瓷學術研討會—傳統文化與現代創意的融合，new china 的誕生 (三)International conference on CSR,Sustainability,Ethics&Governance:2018 ICCSEG—A case study of cultural creative industry—the marketing strategy of the excellence collection ceramics company 三.教學: (一)萬能科技大學兼任講師 (二)致理科技大學兼任講師 四.評審: (一)聯合報陶瓷金鶯奬評審 (二)鶯歌陶瓷嘉年華會委外廠商招標案評審 (三)新北市立鶯歌陶瓷博物館三鶯藝術村進駐藝術家評選評審 (四)國立臺北大學傑出校友評審委員會評審委員 (五)國立臺北大學人文學院學生新創計劃競賽評審 五.展覽: （一）國防大學 （二）國立臺北大學 六.獲奬: (一)內政部民間參與公共建設金擘獎 (二)中國青年救國團幼獅獎章 (三)蔡英文總統頒發「全國資深後備幹部」 (四)國立臺北大學第六屆傑出校友 七.社會服務: (一)義務「張老師」 (二)新北市府市政顧問(現任) (三)新北市立鶯歌陶瓷博物館諮詢委員(現任) (四)國立臺北大學校友總會常務理事(現任) (五)新北市立土城國民運動中心主任委員(現任) (六)救國團 新北市團務指導委員會副主任委員(現任) (七)國防部北區後備指揮部顧問(現任) 粉絲頁： 傑作陶藝-台灣工藝之店 #李基銘 #李基銘主持人#fb新鮮事#快樂玩童軍 #廣播之神#廣播之神李基銘 YouTube頻道，可以收看 https://goo.gl/IQXvzd podcast平台，可以收聽 SoundOn https://bit.ly/3oXSlmF Spotify https://spoti.fi/2TXxH7V Apple https://apple.co/2I7NYVc KKBOX https://bit.ly/2JlI3wC Firstory https://bit.ly/3lCHDPi 請支持粉絲頁 廣播之神： / voh.god 李基銘主持人粉絲頁： / voh.lee 李基銘的影音頻道粉絲頁： / voh.video -- Hosting provided by SoundOn
Annette DiTommaso, Executive Director Annette DiTommaso is the Executive Director of the Blue Line Foundation, where she leads efforts to support first responders, uplift at-risk communities, and drive impactful urban revitalization projects throughout Greater Cincinnati. With over a decade of expertise in corporate social responsibility and nonprofit management, Annette is deeply committed to fostering strategic partnerships, securing sustainable funding, and spearheading initiatives that improve community infrastructure, promote neighborhood safety, and expand affordable housing.Before her role at Blue Line, Annette held key leadership positions at altafiber, including Senior Manager of Employee Experience and Corporate Impact and Employee Engagement Manager. There, she developed comprehensive global CSR programs, established charitable foundations, and significantly boosted employee engagement and corporate philanthropy.Annette began her career as a financial advisor with Merrill Lynch, specializing in ethical investing and strategic charitable giving, before moving into relationship management at United Way of Greater Cincinnati. A proud Indiana University alumna, Annette holds both a Bachelor's and a Master's degree in Public Policy and Nonprofit Management. Recognized as a YWCA Rising Star, she combines strategic vision, data-driven solutions, and passionate leadership to create lasting, positive change in the community. Charlie Williams, President Charlie Williams is a seasoned financial professional and Director of Wealth Management at LS Financial Group, with nearly two decades of experience guiding clients through strategic financial planning, investment management, retirement strategies, and estate planning. At the Blue Line Foundation, Charlie serves as President and leverages his extensive financial expertise to help drive strategic decision-making, fiscal responsibility, and long-term sustainability, supporting the Foundation's critical mission to uplift first responders, enhance community safety, and foster urban revitalization.In addition to his role at LS Financial Group, Charlie previously served as a Financial Consultant at A.G. Edwards & Sons, bringing a wealth of experience in wealth-building and client relations. He also contributed to public service as the Campaign Manager for Debbi Alsfelder for Congress, underscoring his commitment to community and civic engagement.A proud graduate of Miami University, Charlie holds degrees in Diplomacy & Foreign Affairs and Economics. He is recognized as a Five Star Wealth Manager and maintains several financial certifications, including Series 7, 63, and 65 licenses. Charlie is passionate about applying his financial acumen and strategic insight to make a lasting positive impact in his community.
This is the first of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the true CSR roles (there are more than one) and how AI can play a CSR role. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
Send us a textHave you ever wondered why some home service companies thrive while others struggle despite similar services and prices? The secret lies in something deceptively simple yet profoundly powerful: brand reputation.In this eye-opening episode, Crystal breaks down why brand reputation consistently outperforms quick-win marketing tactics for HVAC, plumbing, electrical, roofing, and pest control companies. She shares her firsthand experience working with family businesses in these industries and reveals the crucial mindset shift needed to build lasting success."Dig your well before you're thirsty" becomes the rallying cry for service companies who understand that customers make emotional, not logical decisions during emergencies. When water is flooding the house or the AC dies during a heatwave, homeowners don't methodically research fifteen companies—they call the one name they trust.Crystal provides a practical three-part framework for building this trust: crafting an authentic, unique brand that resonates emotionally; being present in your community before customers need you; and ensuring your customer experience matches your brand promise. Through colorful examples and tough-love advice, she illustrates how seemingly small details—from truck appearance to CSR phone manner—either reinforce or undermine your brand's foundation.The episode challenges service company owners to look beyond metrics like CTR and CTA to focus first on creating a memorable brand experience. As Crystal bluntly puts it, "Most of y'all, you ain't even got a cake. You're icing like my little kids do when I volunteer in church."Whether you're just starting your service company or looking to elevate an established business, this episode provides both the strategic vision and tactical steps to build a brand that customers instinctively turn to when emergencies strike. Ready to transform your marketing approach and create raving fans? This episode is your blueprint.If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!
In this powerful and deeply personal episode, Micki Woods sits down with industry leader Andy Tylka, owner of Tag Auto Group and founder of Brake the Stigma, to talk openly about mental health in the collision industry.This isn't your typical business podcast. Andy shares his own mental health journey, from years of struggle and stigma to building a culture of support across his 15+ locations. Whether you're an owner, tech, CSR, or just someone trying to keep it together…you'll want to hear this.Here's what you'll learn:How Andy's personal story led to a mental health movementThe reality of anxiety, ADHD, addiction, and stress in the industryWhat shops can do today to support their team's well-beingWhy mental health resources lead to better performance, better retention, and stronger teamsFree tools and next steps you can implement in your shop right now
在台東池上，有一群人默默耕耘香草田，將一株株薰衣草化為永續影響力的起點。 本集【精油女王香談室｜永續共好生態圈】由芙彤園創辦人 Stephanie 分享， 芙彤園如何以一畝田串聯地方、企業與世界，打造亞洲香草品牌？ 飛碟電台 精油女王香談室 https://www.uforadio.com.tw/ 本集亮點
Refractory Angina: Time to Rethink the Diagnosis
Interviews with pioneers in business and social impact - Business Fights Poverty Spotlight
If you are looking for a bit of purpose-led leadership inspiration and personal development – take a listen. Sustainability and social impact leader Nyika Brain, joins the Social Impact Pioneers podcast to share her experiences in global supply chains, delivering impact through business and explains why resilience is the new social impact and could be the way to navigate CSR and ESG challenges. Born in Malawi and shaped by her experiences across the Global South, Nyika offers a unique, real-world perspective on how business can — and must — be a force for good. From leading ESG at MM Flowers (a major supplier to UK retailers like M&S) to strategic roles at the bank Barclays and the supermarket Waitrose, she brings deep insights into how to embed impact into core business strategy. Nyika is a trustee of The One Foundation and John Lewis Partnership Foundation, and a key voice in the Business Fights Poverty Global Expert Network. Her philosophy? “Social risk is business risk. Managing this risk builds resilience – it's fundamental to core business and social impact.” In this episode, we explore:
Today we're talking with health and nutrition expert Dr. Stuart Gillespie, author of a new book entitled Food Fight: from Plunder and Profit to People and Planet. Using decades of research and insight gathered from around the world, Dr. Gillespie wants to reimagine our global food system and plot a way forward to a sustainable, equitable, and healthy food future - one where our food system isn't making us sick. Certainly not the case now. Over the course of his career, Dr. Gillespie has worked with the UN Standing Committee on Nutrition in Geneva with UNICEF in India and with the International Food Policy Research Institute, known as IFPRI, where he's led initiatives tackling the double burden of malnutrition and agriculture and health research. He holds a PhD in human nutrition from the London School of Hygiene and Tropical Medicine. Interview Summary So, you've really had a global view of the agriculture system, and this is captured in your book. And to give some context to our listeners, in your book, you describe the history of the global food system, how it's evolved into this system, sort of warped, if you will, into a mechanism that creates harm and it destroys more than it produces. That's a pretty bold statement. That it destroys more than it produces, given how much the agriculture around the world does produce. Tell us a bit more if you would. Yes, that statement actually emerged from recent work by the Food Systems Economic Commission. And they costed out the damage or the downstream harms generated by the global food system at around $15 trillion per year, which is 12% of GDP. And that manifests in various ways. Health harms or chronic disease. It also manifests in terms of climate crisis and risks and environmental harms, but also. Poverty of food system workers at the front line, if you like. And it's largely because we have a system that's anachronistic. It's a system that was built in a different time, in a different century for a different purpose. It was really started to come together after the second World War. To mass produce cheap calories to prevent famine, but also through the Green Revolution, as that was picking up with the overproduction of staples to use that strategically through food aid to buffer the West to certain extent from the spread of communism. And over time and over the last 50 years of neoliberal policies we've got a situation where food is less and less viewed as a human right, or a basic need. It's seen as a commodity and the system has become increasingly financialized. And there's a lot of evidence captured by a handful of transnationals, different ones at different points in the system from production to consumption. But in each case, they wield huge amounts of power. And that manifests in various ways. We have, I think a system that's anachronistic The point about it, and the problem we have, is that it's a system revolves around maximizing profit and the most profitable foods and products of those, which are actually the least healthy for us as individuals. And it's not a system that's designed to nourish us. It's a system designed to maximize profit. And we don't have a system that really aims to produce whole foods for people. We have a system that produces raw ingredients for industrial formulations to end up as ultra processed foods. We have a system that produces cattle feed and, and biofuels, and some whole foods. But it, you know, that it's so skewed now, and we see the evidence all around us that it manifests in all sorts of different ways. One in three people on the planet in some way malnourished. We have around 12 million adult deaths a year due to diet related chronic disease. And I followed that from colonial times that, that evolution and the way it operates and the way it moves across the world. And what is especially frightening, I think, is the speed at which this so-called nutrition transition or dietary transition is happening in lower income or middle income countries. We saw this happening over in the US and we saw it happening in the UK where I am. And then in Latin America, and then more Southeast Asia, then South Asia. Now, very much so in Sub-Saharan Africa where there is no regulation really, apart from perhaps South Africa. So that's long answer to your intro question. Let's dive into a couple of things that you brought up. First, the Green Revolution. So that's a term that many of our listeners will know and they'll understand what the Green Revolution is, but not everybody. Would you explain what that was and how it's had these effects throughout the food systems around the world? Yes, I mean around the, let's see, about 1950s, Norman Borlag, who was a crop breeder and his colleagues in Mexico discovered through crop breeding trials, a high yielding dwarf variety. But over time and working with different partners, including well in India as well, with the Swaminathan Foundation. And Swaminathan, for example, managed to perfect these new strains. High yielding varieties that doubled yields for a given acreage of land in terms of staples. And over time, this started to work with rice, with wheat, maize and corn. Very dependent on fertilizers, very dependent on pesticides, herbicides, which we now realize had significant downstream effects in terms of environmental harms. But also, diminishing returns in as much as, you know, that went through its trajectory in terms of maximizing productivity. So, all the Malthusian predictions of population growth out running our ability to feed the planet were shown to not to be true. But it also generated inequity that the richest farmers got very rich, very quickly, the poorer farmers got slightly richer, but that there was this large gap. So, inequity was never really properly dealt with through the Green Revolution in its early days. And that overproduction and the various institutions that were set in place, the manner in which governments backed off any form of regulation for overproduction. They continued to subsidize over production with these very large subsidies upstream, meant that we are in the situation we are now with regard to different products are being used to deal with that excess over production. So, that idea of using petroleum-based inputs to create the foods in the first place. And the large production of single crops has a lot to do with that Green Revolution that goes way back to the 1950s. It's interesting to see what it's become today. It's sort of that original vision multiplied by a billion. And boy, it really does continue to have impacts. You know, it probably was the forerunner to genetically modified foods as well, which I'd like to ask you about in a little bit. But before I do that, you said that much of the world's food supply is governed by a pretty small number of players. So who are these players? If you look at the downstream retail side, you have Nestle, PepsiCo, Coca-Cola, General Mills, Unilever. Collectively around 70% of retail is governed by those companies. If you look upstream in terms of agricultural and agribusiness, you have Cargill, ADM, Louis Dreyfus, and Bunge. These change to a certain extent. What doesn't change very much are the numbers involved that are very, very small and that the size of these corporations is so large that they have immense power. And, so those are the companies that we could talk about what that power looks like and why it's problematic. But the other side of it's here where I am in the UK, we have a similar thing playing out with regard to store bought. Food or products, supermarkets that control 80% as Tesco in the UK, Asta, Sainsbury's, and Morrisons just control. You have Walmart, you have others, and that gives them immense power to drive down the costs that they will pay to producers and also potentially increase the cost that they charge as prices of the products that are sold in these supermarkets. So that profit markup, profit margins are in increased in their favor. They can also move around their tax liabilities around the world because they're transnational. And that's just the economic market and financial side on top of that. And as you know, there's a whole raft of political ways in which they use this power to infiltrate policy, influence policy through what I've called in Chapter 13, the Dark Arts of Policy Interference. Your previous speaker, Murray Carpenter, talked about that with regard to Coca-Cola and that was a very, yeah, great example. But there are many others. In many ways these companies have been brilliant at adapting to the regulatory landscape, to the financial incentives, to the way the agriculture system has become warped. I mean, in some ways they've done the warping, but in a lot of ways, they're adapting to the conditions that allow warping to occur. And because they've invested so heavily, like in manufacturing plants to make high fructose corn syrup or to make biofuels or things like that. It'd be pretty hard for them to undo things, and that's why they lobby so strongly in favor of keeping the status quo. Let me ask you about the issue of power because you write about this in a very compelling way. And you talk about power imbalances in the food system. What does that look like in your mind, and why is it such a big part of the problem? Well, yes. And power manifests in different ways. It operates sometimes covertly, sometimes overtly. It manifests at different levels from, you know, grassroots level, right up to national and international in terms of international trade. But what I've described is the way markets are captured or hyper concentrated. That power that comes with these companies operating almost like a cartel, can be used to affect political or to dampen down, block governments from regulating them through what I call a five deadly Ds: dispute or dispute or doubt, distort, distract, disguise, and dodge. And you've written very well Kelly, with I think Kenneth Warner about the links between big food and big tobacco and the playbook and the realization on the part of Big Tobacco back in the '50s, I think, that they couldn't compete with the emerging evidence of the harms of smoking. They had to secure the science. And that involved effectively buying research or paying for researchers to generate a raft of study shown that smoking wasn't a big deal or problem. And also, public relations committees, et cetera, et cetera. And we see the same happening with big food. Conflicts of interest is a big deal. It needs to be avoided. It can't be managed. And I think a lot of people think it is just a question of disclosure. Disclosure is never enough of conflict of interest, almost never enough. We have, in the UK, we have nine regulatory bodies. Every one of them has been significantly infiltrated by big food, including the most recent one, which has just been designated to help develop a national food stretch in the UK. We've had a new government here and we thought things were changing, beginning to wonder now because big food is on that board or on that committee. And it shouldn't be, you know. It shouldn't be anywhere near the policy table anyway. That's so it's one side is conflict of interest. Distraction: I talk about corporate social responsibility initiatives and the way that they're designed to distract. On the one hand, if you think of a person on a left hand is doing these wonderful small-scale projects, which are high visibility and they're doing good. In and off themselves they're doing good. But they're small scale. Whereas the right hand is a core business, which is generating harm at a much larger scale. And the left hand is designed to distract you from the right hand. So that distraction, those sort of corporate CSR initiatives are a big part of the problem. And then 'Disguise' is, as you know, with the various trade associations and front groups, which acted almost like Trojan horses, in many ways. Because the big food companies are paying up as members of these committees, but they don't get on the program of these international conferences. But the front groups do and the front groups act on in their interests. So that's former disguise or camouflage. The World Business Council on Sustainable Development is in the last few years, has been very active in the space. And they have Philip Morris on there as members, McDonald's and Nestle, Coke, everybody, you know. And they deliberately actually say It's all fine. That we have an open door, which I, I just can't. I don't buy it. And there are others. So, you know, I think these can be really problematic. The other thing I should mention about power and as what we've learned more about, if you go even upstream from the big food companies, and you look at the hedge funds and the asset management firms like Vanguard, state Capital, BlackRock, and the way they've been buying up shares of big food companies and blocking any moves in annual general meetings to increase or improve the healthiness of portfolios. Because they're so powerful in terms of the number of shares they hold to maximize profit for pension funds. So, we started to see the pressure that is being put on big food upstream by the nature of the system, that being financialized, even beyond the companies themselves, you know? You were mentioning that these companies, either directly themselves or through their front organizations or the trade association block important things that might be done in agriculture. Can you think of an example of that? Yes, well actually I did, with some colleagues here in the UK, the Food Foundation, an investigation into corporate lobbying during the previous conservative government. And basically, in the five years after the pandemic, we logged around 1,400 meetings between government ministers and big food. Then we looked at the public interest NGOs and the number of meetings they had over that same period, and it was 35, so it was a 40-fold difference. Oh goodness. Which I was actually surprised because I thought they didn't have to do much because the Tory government was never going to really regulate them anyway. And you look in the register, there is meant to be transparency. There are rules about disclosure of what these lobbying meetings were meant to be for, with whom, for what purpose, what outcome. That's just simply not followed. You get these crazy things being written into the those logs like, 'oh, we had a meeting to discuss business, and that's it.' And we know that at least what happened in the UK, which I'm more familiar with. We had a situation where constantly any small piecemeal attempt to regulate, for example, having a watershed at 9:00 PM so that kids could not see junk food advertised on their screens before 9:00 PM. That simple regulation was delayed, delayed. So, delay is actually another D you know. It is part of it. And that's an example of that. That's a really good example. And you've reminded me of an example where Marian Nestle and I wrote an op-ed piece in the New York Times, many years ago, on an effort by the WHO, the World Health Organization to establish a quite reasonable guideline for how much added sugar people should have in their diet. And the sugar industry stepped in in the biggest way possible. And there was a congressional caucus on sugar or something like that in our US Congress and the sugar industry and the other players in the food industry started interacting with them. They put big pressure on the highest levels of the US government to pressure the WHO away from this really quite moderate reasonable sugar standard. And the US ultimately threatened the World Health Organization with taking away its funding just on one thing - sugar. Now, thankfully the WHO didn't back down and ultimately came out with some pretty good guidelines on sugar that have been even stronger over the years. But it was pretty disgraceful. That's in the book that, that story is in the book. I think it was 2004 with the strategy on diet, physical activity. And Tommy Thompson was a health secretary and there were all sorts of shenanigans and stories around that. Yes, that is a very powerful example. It was a crazy power play and disgraceful how our government acted and how the companies acted and all the sort of deceitful ways they did things. And of course, that's happened a million times. And you gave the example of all the discussions in the UK between the food industry and the government people. So, let's get on to something more positive. What can be done? You can see these massive corporate influences, revolving doors in government, a lot of things that would argue for keeping the status quo. So how in the world do you turn things around? Yeah, good question. I really believe, I've talked about a lot of people. I've looked a lot of the evidence. I really believe that we need a systemic sort of structural change and understanding that's not going to happen overnight. But ultimately, I think there's a role for a government, citizens civil society, media, academics, food industry, obviously. And again, it's different between the UK and US and elsewhere in terms of the ability and the potential for change. But governments have to step in and govern. They have to set the guardrails and the parameters. And I talk in the book about four key INs. So, the first one is institutions in which, for example, there's a power to procure healthy food for schools, for hospitals, clinics that is being underutilized. And there's some great stories of individuals. One woman from Kenya who did this on her own and managed to get the government to back it and to scale it up, which is an incredible story. That's institutions. The second IN is incentives, and that's whereby sugar taxes, or even potentially junk food taxes as they have in Columbia now. And reforming the upstream subsidies on production is basically downregulating the harmful side, if you like, of the food system, but also using the potential tax dividend from that side to upregulate benefits via subsidies for low-income families. Rebalancing the system. That's the incentive side. The other side is information, and that involves labeling, maybe following the examples from Latin America with regard to black octagons in Chile and Mexico and Brazil. And dietary guidelines not being conflicted, in terms of conflicts of interest. And actually, that's the fourth IN: interests. So ridding government advisory bodies, guideline committees, of conflicts of interests. Cleaning up lobbying. Great examples in a way that can be done are from Canada and Ireland that we found. That's government. Citizens, and civil society, they can be involved in various ways exposing, opposing malpractice if you like, or harmful action on the part of industry or whoever else, or the non-action on the part of the government. Informing, advocating, building social movements. Lots I think can be learned through activist group in other domains or in other disciplines like HIV, climate. I think we need to make those connections much more. Media. I mean, the other thought is that the media have great, I mean in this country at least, you know, politicians tend to follow the media, or they're frightened of the media. And if the media turned and started doing deep dive stories of corporate shenanigans and you know, stuff that is under the radar, that would make a difference, I think. And then ultimately, I think then our industry starts to respond to different signals or should do or would do. So that in innovation is not just purely technological aimed at maximizing profit. It may be actually social. We need social innovation as well. There's a handful of things. But ultimately, I actually don't think the food system is broken because it is doing the wrong thing for the wrong reason. I think we need to change the system, and I'll say that will take time. It needs a real transformation. One, one last thing to say about that word transformation. Where in meetings I've been in over the last 10 years, so many people invoke food system transformation when they're not really talking about it. They're just talking about tweaking the margins or small, piecemeal ad hoc changes or interventions when we need to kind of press all the buttons or pull all the levers to get the kind of change that we need. And again, as I say, it was going to take some time, but we have to start moving that direction. Do you think there's reason to be hopeful and are there success stories you can point to, to make us feel a little bit better? Yeah, and I like that word, hope. I've just been reading a lot of essays from, actually, Rebecca Solnit has been writing a lot about hope as a warrior emotion. Radical hope, which it's different to optimism. Optimism went, oh, you know, things probably will be okay, but hope you make it. It's like a springboard for action. So I, yes, I'm hopeful and I think there are plenty of examples. Actually, a lot of examples from Latin America of things changing, and I think that's because they've been hit so fast, so hard. And I write in the book about what's happened in the US and UK it's happened over a period of, I don't know, 50, 60 years. But what's happened and is happening in Latin America has happened in just like 15 years. You know, it's so rapid that they've had to respond fast or get their act together quickly. And that's an interesting breed of activist scholars. You know, I think there's an interesting group, and again, if we connect across national boundaries across the world, we can learn a lot from that. There are great success stories coming out Chile from the past that we've seen what's happening in Mexico. Mexico was in a terrible situation after Vicente Fox came in, in the early 2000s when he brought all his Coca-Cola pals in, you know, the classic revolving door. And Mexico's obesity and diabetes went off to scale very quickly. But they're the first country with the sugar tax in 2014. And you see the pressure that was used to build the momentum behind that. Chile, Guido Girardi and the Black Octagon labels with other interventions. Rarely is it just one thing. It has to be a comprehensive across the board as far as possible. So, in Brazil, I think we will see things happening more in, in Thailand and Southeast Asia. We see things beginning to happen in India, South Africa. The obesity in Ghana, for example, changed so rapidly. There are some good people working in Ghana. So, you know, I think a good part of this is actually documenting those kind of stories as, and when they happen and publicizing them, you know. The way you portrayed the concept of hope, I think is a really good one. And when I asked you for some examples of success, what I was expecting you, you might say, well, there was this program and this part of a one country in Africa where they did something. But you're talking about entire countries making changes like Chile and Brazil and Mexico. That makes me very hopeful about the future when you get governments casting aside the influence of industry. At least long enough to enact some of these things that are definitely not in the best interest of industry, these traditional food companies. And that's all, I think, a very positive sign about big scale change. And hopefully what happens in these countries will become contagious in other countries will adopt them and then, you know, eventually they'll find their way to countries like yours and mine. Yes, I agree. That's how I see it. I used to do a lot of work on single, small interventions and do their work do they not work in this small environment. The problem we have is large scale, so we have to be large scale as well. BIO Dr. Stuart Gillespie has been fighting to transform our broken food system for the past 40 years. Stuart is a Non-Resident Senior Fellow in Nutrition, Diets and Health at theInternational Food Policy Research Institute (IFPRI). He has been at the helm of the IFPRI's Regional Network on AIDs, Livelihoods and Food Security, has led the flagship Agriculture for Nutrition and Health research program, was director of the Transform Nutrition program, and founded the Stories of Change initiative, amongst a host of other interventions into public food policy. His work – the ‘food fight' he has been waging – has driven change across all frontiers, from the grassroots (mothers in markets, village revolutionaries) to the political (corporate behemoths, governance). He holds a PhD in Human Nutrition from the London School of Hygiene and Tropical Medicine.
If customers don't understand you, it's harder for them to trust you, and even harder for them to buy from you. In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker reveal why overexplaining systems, parts, and technical jargon leads to confusion, stalled decisions, and lost trust. You'll learn how to take complex home service concepts, whether HVAC, plumbing, or electrical, and explain them in a way that actually makes sense to your customer. This isn't about dumbing things down, it's about guiding decisions with clarity and confidence in the home. What's Inside: Why tech talk kills clarity How to explain your process in simple, visual terms What to say when the customer “checks out” How emotional clarity leads to better buying decisions A better way to educate without overwhelming
In this episode of the Max Revenue Show, Micah answers real listener questions about how to qualify prospects, benchmark rates, and avoid drowning in service work.Micah breaks down how to build a million-dollar book by focusing on fewer, better clients.Whether you're trying to validate your first $400K or scale past $1M, this episode gives you the mindset and playbook to get there.This episode is brought to you by:
This week, host Pratyush Deep is joined by Newslaundry's Shivnarayan Rajpurohit and Sumedha Mittal.Shivnarayan talks about his profile of BJP president JP Nadda, diving deep into his rise from an ABVP worker to the president of the world's largest political party. He also sheds light on the Chetna Sansthan, an NGO run by Nadda's wife which received significant corporate and government-linked CSR funding after the BJP came to power.Sumedha talks about her report which looks at an unusual surge in the number of voters in Devendra Fadnavis's constituency in Nagpur South West between the 2024 Lok Sabha and Maharashtra elections. A section of poll staff told her about alleged lapses in the manner these voters were added to the electoral rolls. Tune in.Timecodes00:00:00 - Introduction00:02:36 - J P Nadda00:21:59 - Unusual spike in the voter roll00:33:20 - RecommendationsRecommendationsShivnarayanSirSumedhaOfficial SecretsPratyushThe Bilaspur blueprint: JP Nadda's political rise and the parallel growth of his family-run NGOIn 6 months, Fadnavis seat added 29,219 voters. Poll staff claim lapsesProduced and edited by Saif Ali Ekram, recorded by Anil Kumar. Hosted on Acast. See acast.com/privacy for more information.
Send us a textEpisode Notes: The difference between a good collision repair shop and a truly exceptional one often boils down to one critical factor: how people feel when they interact with your business. Join us this week as Sheryl Driggers, former MSO owner and now lead CSR trainer for Mike Anderson's elite Spartan Groups, reveals the science and strategy behind creating meaningful connections that transform both customer experience and employee satisfaction.Here are three effective actions collision shop leaders can take from Sheryl's insights:Cultivate a Positive Environment: Focus on creating a positive workplace atmosphere. Encourage a culture where positivity is the norm, as it enhances decision-making, creativity, and productivity. This can be achieved by recognizing and celebrating small wins, offering support, and fostering open communication among team members.Enhance Emotional Connections: Train your staff to prioritize emotional intelligence in customer interactions. Encourage them to go beyond standard service protocols by making customers feel valued and understood. Simple gestures like personalized follow-ups or remembering customer preferences can create memorable experiences that enhance customer loyalty.Implement the "One Degree" Concept: Encourage your team to consistently perform small, thoughtful actions that exceed customer expectations. This could include personalized thank-you notes, unexpected discounts, or simply going the extra mile in service delivery. These minor enhancements can significantly impact customer satisfaction and lead to increased referrals and repeat business.Taking these actions, rooted in positive human interactions, can transform both your customer service and employee engagement, driving long-term success for your business! GUEST CONTACTSheryl Driggers - sheryl@collisionadvice.comCollisionAdvice – www.collisionadvice.comShawn Achor Ted Talk: https://youtu.be/GXy__kBVq1M?si=robDiWbKpUVOTuaAThe Seven Habits of Highly Effective People: https://wSupport the showJoin our Mind Wrench mailing list!
We sit down with a top influencer in Uganda's beverage industry, the Managing Director of Nile Breweries Limited, who brings a wealth of experience from working in China, Brazil, and Tanzania. Adu Rando who speaks about the quality and perception of Ugandan beer, challenges in the alcohol market, CSR initiatives, and the impact of digital transformation on the business. Nile Breweries is working to support local farmers, advocating for responsible drinking, and contributing to the economy, aiming to foster a booming middle-class economy by 2040. The discussion intertwines global expertise with local commitment, providing a comprehensive look at what fuels the wheels of Uganda's economy.00:50 Meet the Exceptional Leader01:40 Comparing Global Markets03:12 Uganda's Alcohol Consumption05:03 Innovations and Trends in Brewing09:20 Digital Transformation in Sales14:55 Supporting Local Farmers18:28 Advocating Responsible Alcohol Consumption19:35 Health Benefits of Beer and Red Wine21:20 Environmental Initiatives and Water Stewardship23:31 Digital Transformation and Taxation Issues25:57 Challenges and Opportunities in Ugandan Business28:03 Celebrating Nile Special Beer32:18 Advice for Aspiring Sales Professionals33:14 Uganda's Path to a Middle-Class EconomyFollow up with him on LinkedIn in his name. Share your feedback on what you think it will take for Uganda to achieve a middle class economy, and inquiries at onuganda@gmail.com PODCAST DISCLAIMER. The views and opinions expressed in the episode are those of the individuals. They do not represent or reflect the official position of the ON Uganda Podcast, so we do not take responsibility for any ideas expressed by guests during the Podcast episode. You are smart enough to take out what works for you. As of 12.11.24
What if the difference between your best month ever and losing a loyal customer came down to one phone call?In this episode, Ryan sits down with David Powers, a Chief Experience Officer at Rooter Hero Plumbing and CX Riot Radio host, to dig into how most home service companies get call centers wrong - and how it's costing them more than they think. David shares what he's learned from decades running call centers (starting at age 17!) and now leading the ultra-efficient, ultra-human customer support engine at Rooter Hero.You'll learn:Why treating employees better always leads to better customer service.What a 5-minute response window does for conversion rates.How real-time data (even on a smartwatch!) is changing the game.The biggest mistake small shops make when it comes to incoming leads.And what AI should (and shouldn't) be doing in your service business.If you think having “just one CSR” means these lessons don't apply to you, think again. David's insights prove this stuff matters whether you have 1 tech or 100.Connect With David:Website: https://rooterhero.com/LinkedIn: https://www.linkedin.com/in/davidjpowers2/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.
From East Texas roots to healthcare systems nationwide, Juan Ramos is proving just how far a career in SPD can take you. In this week's episode of Everything is Cleaner in Texas, hosts Hank Balch and Dusty Glass sit down with Juan to trace his journey from CSR tech to Mercy Ships volunteer to seasoned SPD consultant. With equal parts heart and hustle, Juan breaks down the real story behind consulting: what it is, what it's not, and how it can drive sustainable change in your department. Whether you're exploring the path to consulting or just curious what it's all about, this episode is packed with wisdom, real-world experience, and that signature Texas know-how! A special thanks to our sponsor, STERIS IMS, for making this series possible! Their commitment to education and excellence in the Sterile Processing industry has been instrumental in bringing this series to life. Make sure to follow us on LinkedIn and Facebook so you never miss a new episode! After finishing this interview, earn your 1 CE credit immediately by passing the short quiz linked below each week. Visit our CE Credit Hub at https://www.beyondcleanmedia.com/ce-credit-hub to access this quiz and over 350 other free CE credits. #BeyondClean #STERISIMS #EverythingIsCleanerInTexas #SterileProcessing
“Most things when it comes to corporate sustainability do not happen in a vacuum. I am part of an environmental sustainability team, but we would not be able to accomplish anything without our energy teams, our network teams, and more. The ability to take what can be a complex idea and translate that into a compelling business case often comes down to dollars and cents. While it takes time, that's how we've been able to drive change.” Rosie Austin on Electric Ladies Podcast In a poll at The Earth Day Women's Summit in Dallas, Texas, 100% of respondents said that business is not doing enough to address the climate crisis. With climate change fuelling more frequent and ferocious weather events, and the current U.S. federal leadership defunding climate- and clean energy-related initiatives, businesses now have an opportunity, and a responsibility, to lead. Will they? The good news is, many of them are taking steps to reduce their carbon footprint and increase their climate resilience. How? Listen to this live recording of a session at The Earth Day Women's Summit at Earthx2025 with a panel moderated by Electric Ladies Podcast's Joan Michelson. You'll hear how businesses are keeping the momentum going and stepping in where federal leadership has stepped back. The panel includes: Danielle Azoulay, Founder, The CSO Shop and former head of CSR and Sustainability at L'Oreal and at Bed, Bath & Beyond, who shares insights into what consumers care about, and how this is shaping business decisions. Helle Bank Jørgensen, CEO and Founder of Competent Boards training programs, on the importance of boards in keeping businesses focused on the long term. Jana Gerber, President, Microgrid North America at Schneider Electric, on what companies are focusing on to meet their climate goals. Rosie Austin, Principal Program Manager - Global ESG Reporting at AT&T, on why resilience doesn't occur in a vacuum. Joan Michelson, Executive Producer of The Earth Day Women's Summit and host of Electric Ladies Podcast. “If you look five years out, 10 years out, what is it that you want to look back at and say, Yes, I was part of this, or, or I did this. There's a ton of roles if you look at these 17 biggest pain points in the world (the 17 sustainable development goals). Where is it that I can make a difference? I want to educate myself in this, so I can go out and help organizations, perhaps even the organization that you are working in right now.” Helle Bank Jørgensen on Electric Ladies podcast You'll also like: Marci Jenks, Eco Material Technologies, on green cement innovations. Helle Bank Jørgensen, CEO and Founder, Competent Boards on the importance of ESG and boards. Jessica Filante Farrington, AT&T, Director of Global Sustainability, on climate resilient infrastructure. Tensie Whelan, Founding Director of the NYU Stern Center for Sustainable Business, on why sustainability is good for business. Joan Michelson's Forbes article on What Business Can Do To Address Climate Crisis Despite The Backlash Read more of Joan's Forbes articles here. More from Electric Ladies Podcast! JUST LAUNCHED: Join our global community at electric-ladies.mykajabi.com! For a limited time, be a member of the Electric Ladies Founders' Circle at an exclusive special rate. Elevate your career with expert coaching and ESG advisory with Electric Ladies Podcast. Unlock new opportunities, gain confidence, and achieve your career goals with the right guidance. Subscribe to our newsletter to receive our podcasts, articles, events and career advice – and special coaching offers. Thanks for subscribing on Apple Podcasts, iHeart Radio and Spotify and leaving us a review! Don't forget to follow us on our socials Twitter: @joanmichelson LinkedIn: Electric Ladies Podcast with Joan Michelson Twitter: @joanmichelson Facebook: Green Connections Radio
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In this episode, hosts Mitsuaki Sawano, MD, Nobuhiro Ikemura, MD, and Satoshi Shoji, MD, are joined by Dr. Yoichiro Sugizaki, MD, for an in-depth discussion on his landmark OCT-based study investigating chronic stent recoil (CSR) and its impact on target lesion revascularization (TLR) in the contemporary era of thin-strut, second-generation drug-eluting stents (DES). Together, they delve into the frequency, mechanisms, and clinical relevance of CSR—an underappreciated phenomenon increasingly observed in heavily calcified or eccentric lesions despite technological advancements in stent design. The conversation underscores why recognizing CSR is essential for interventional cardiologists and explores practical strategies to mitigate its impact.
The Do One Better! Podcast – Philanthropy, Sustainability and Social Entrepreneurship
Fabio Segura, Co-CEO of the Jacobs Foundation, offers a deep dive into the foundation's bold and evidence-driven approach to improving learning outcomes in low- and high-resource environments alike. At the heart of the discussion is a new $120 million co-funding initiative in Ghana—an ambitious, multi-stakeholder collaboration bringing together the country's Ministry of Education, the World Bank, the Global Partnership for Education, and an expanding consortium of private sector actors. What emerges is a compelling framework for what true impact entails. Success is no longer measured solely by the number of schools built or children enrolled, but by the cultivation of resilient education systems that are capable of continuous learning, self-correction, and scale. This means embedding a “culture of rigor” while retaining the humility to revise assumptions as conditions change. Segura is candid about the complexities of building trust across sectors—philanthropy, government, business, and academia—each of which brings different priorities and expectations to the table. He highlights the importance of clearly defined success metrics, transparent governance structures, and a willingness among partners to surrender individual control for the sake of shared objectives. Notably, he underscores how corporate partners are being asked to expand their lens beyond traditional CSR and consider educational reform as a long-term investment in system-wide human capital development. Ultimately, Segura offers a persuasive argument for rethinking philanthropic and developmental practice. In a world where challenges outpace resources, the path forward is not to pursue impact in silos, but to build shared, data-informed architectures for change—anchored in realism, yet animated by the conviction that systems can evolve. Thank you for downloading this episode of the Do One Better Podcast. Visit our Knowledge Hub at Lidji.org for information on 300 case studies and interviews with remarkable leaders in philanthropy, sustainability and social entrepreneurship.
The EAH team caught up with George Richardson of Norman Broadbent, the first UK headquartered search firm. Given his deep experience in hydrogen and broader purview including renewables, energy, utilities, and power, he was able to provide perspective on hiring patterns in these markets. About Norman Broadbent:Established in 1979, Norman Broadbent is a premiere executive search firm with over 3000 clients, from start-ups to FTSE 100 and international corporations.The team has placed directors, executives and leaders in 79 countries around the world. They have a proven track record supporting SMEs, major brands, household names and established global businesses across a range of sectors.Norman Broadbent has a commitment to ED&I, CSR and ESG, both internally and across every engagement with their clients and candidates. They are partners of Chapter Zero, building a community of non-executive directors and equipping them to lead crucial UK boardroom discussions on the impacts of climate change and helping ensure their companies are fit for the future. They are partners of Lean In Equity & Sustainability, an independent gender diversity and inclusion initiative, and a member-centric, diverse, international circle of women and allies supporting and empowering women to achieve their ambitions. Their mission is to empower women in male-dominated sectors to build a sustainable future. They are also supporters of Empowering People of Colour (EPoC), a peer-to-peer network that links high-potential executives of colour, providing support and opportunities for Board-level appointments and changing the makeup of leadership at the top of all UK institutions.About George Richardson:George is a Director within the international Energy, Utilities and Natural Resources practice at Norman Broadbent. He has a robust six-year background in the energy sector focusing intensively on the energy transition landscape, which includes significant expertise in hydrogen, battery energy storage systems (BESS), ammonia, and ET consulting.George excels in assisting technology-based business, developers, asset owners, and service providers with their executive recruitment needs at C-suite, SVP, and Director levels. He is passionate about renewable energy, previously leading several podcasts and integrating with governing bodies to ensure continued change across the sector.Prior to joining Norman Broadbent, George honed his skills at BOSS, a boutique energy firm, where he supported clients across EMEA, the Americas, and Asia Pacific. His experience spans various sub-sectors, including major utilities and developers, hydrogen, clean fuels, carbon capture utilisation and storage (CCUS), waste to energy, energy storage, and industrial engineering.--Links:Norman Broadbent - https://www.normanbroadbent.com/
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