Podcasts about CSR

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Best podcasts about CSR

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Latest podcast episodes about CSR

Ini Koper
#869 Boikot Konsumen untuk Perubahan

Ini Koper

Play Episode Listen Later Feb 25, 2026 5:45


Boikot konsumen bukan sekadar tindakan menahan diri dari membeli suatu produk, melainkan sebuah instrumen kuat untuk perubahan sosial dan politik di arena pasar global. Monroe Friedman menekankan bahwa boikot dapat bersifat instrumental, yang menargetkan perubahan kebijakan spesifik, atau ekspresif, yang menjadi sarana bagi publik untuk menyuarakan kemarahan moral. Seiring dengan pergeseran kekuatan dari produsen ke tangan konsumen yang semakin sadar, daya beli kini berfungsi sebagai bentuk "pemungutan suara" ekonomi yang mengirimkan pesan tegas bahwa praktik bisnis tertentu tidak lagi selaras dengan nilai-nilai kemanusiaan atau lingkungan yang dianut masyarakat. Keberhasilan suatu gerakan boikot sangat bergantung pada sinergi antara liputan media massa dan motivasi psikologis para pelakunya. Media berperan penting sebagai jembatan yang mengubah keluhan kelompok kecil menjadi kesadaran kolektif nasional, yang pada akhirnya memberikan tekanan pada reputasi citra perusahaan. Di tingkat individu, partisipasi dalam boikot sering kali didorong oleh kebutuhan akan integritas pribadi dan rasa memiliki terhadap komunitas yang memiliki nilai serupa, meskipun gerakan ini kerap menghadapi tantangan internal seperti masalah "penumpang gratis" (free rider), di mana individu ingin menikmati hasil perubahan tanpa harus menanggung ketidaknyamanan pribadi. Meskipun efektivitas ekonomi boikot sering diperdebatkan, dampak nyatanya lebih sering terlihat pada kerusakan reputasi dan biaya gangguan yang memaksa korporasi untuk mengevaluasi kembali etika bisnis mereka. Perusahaan modern kini cenderung lebih responsif terhadap ancaman boikot dengan memperkuat departemen tanggung jawab sosial perusahaan (CSR) sebagai mekanisme pertahanan diri. Pada akhirnya, fenomena boikot membuktikan bahwa dalam sistem kapitalis, konsumen memiliki kedaulatan untuk membentuk moralitas dunia usaha, menjadikan pasar bukan hanya tempat pertukaran barang, tetapi juga panggung untuk memperjuangkan keadilan dan tanggung jawab sosial.

Clorofilla - podcast ecologista
Valeria Broggian ed Eleonora D'Alessandri: fare sostenibilità insieme con Animaimpresa | Live @ 13° Salone CSR

Clorofilla - podcast ecologista

Play Episode Listen Later Feb 24, 2026 12:31


Cosa succede quando la sostenibilità diventa un progetto collettivo?In questa puntata di Clorofilla Podcast, registrata live durante la tredicesima edizione del Salone della CSR e dell'Innovazione Sociale, Davide Franzago e Leonardo Feletto dialogano con Valeria Broggian ed Eleonora D'Alessandri. Al centro della conversazione c'è Animaimpresa, realtà nata in Friuli Venezia Giulia che da oltre 15 anni promuove cultura d'impresa responsabile e crea connessioni tra aziende, professionisti e giovani.Dalla nascita del CSR Group al progetto pro bono per Villa Russiz, emerge un modello fondato su volontariato di competenze, condivisione di pratiche e costruzione di valore per il territorio.Un episodio che racconta come la sostenibilità possa crescere quando diventa comunità.▪️ Animaimpresahttps://www.animaimpresa.it/▪️ Il Salone della CSR e dell'Innovazione Socialehttps://www.csreinnovazionesociale.it/

The Successful Contractor Podcast
ServiceTitan Is All In on CertainPath – Here's What That Means for You

The Successful Contractor Podcast

Play Episode Listen Later Feb 20, 2026 51:33


Book a free strategy call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5────────────────────────────────────────────────────────────────────────────────“How did I do this before?”That's the number-one thing ServiceTitan hears from contractors after they make the switch. And now, ServiceTitan and CertainPath are officially partnered—which means the best coaching in home services just got paired with the most powerful software platform in the industry.In this episode of The Successful Contractor, Bob sits down with Joseph Morales and Phil Stern from ServiceTitan—recorded live at CertainPath's Eagles' Summit—to unpack what this partnership means for contractors, what's new with ServiceTitan's Pro Products, and why the AI revolution is already changing how you dispatch, market, and grow.Joseph has spent four years on the road meeting contractors face-to-face. Phil came from 12 years at Google, where he worked on AI solutions and partnerships with brands like Wells Fargo and Ford. Together, they break down ServiceTitan's biggest announcements—from the commercial and construction expansion to the AI-powered Dispatch Pro that's already proving your gut instincts wrong.What You'll Learn in This Episode:•        Why ServiceTitan and CertainPath partnered—and why Phil says “CertainPath's model was a perfect fit”•        The “How did I do this before?” moment—what contractors consistently say after adopting ServiceTitan•        How one contractor was spending 4 hours a day tracking time through email—and how geo-fencing automation eliminated it overnight•        Dispatch Pro: the AI tool that's matching the right tech to the right job for profit—and proving that your “best guy” isn't always who you think•        Marketing Pro: the most-adopted Pro Product, with smart campaigns, UTM tracking, reputation management, and AI-powered ad optimization•        Scheduling Pro: how to automate maintenance contract bookings and online scheduling—straight into your ServiceTitan dashboard•        Atlas and Titan Intelligence: ServiceTitan's new AI-powered voice and dispatching tools•        Titan Score: how ServiceTitan grades your software usage and tells you where to expand next•        The commercial and construction expansion: why contractors who dismissed ServiceTitan as “residential only” need to take a second look•        ServiceTitan's roofing push: the GAF partnership and growing adoption across trades•        CertainPath coach certification: 40–60 hours of training, full curriculum access, and demo accounts—so your coach knows the software inside and out•        Why ServiceTitan is “all in” on CertainPath events—not a one-and-done partnershipWhether you're already on ServiceTitan and want to get more out of it, or you've been on the fence about making the switch—this episode gives you the inside track on where the software is going and how CertainPath coaching is about to make it even more powerful.

PodRocket - A web development podcast from LogRocket
Making sense of web rendering patterns with Gil Fink

PodRocket - A web development podcast from LogRocket

Play Episode Listen Later Feb 19, 2026 25:15


Gil Fink breaks down web rendering patterns including server side rendering, SSR, client side rendering, CSR, and static rendering, along with newer approaches like islands architecture, resumability, and hybrid rendering. The conversation explores tradeoffs around hydration, web performance, INP, CDN caching, and bundle size optimization, and compares frameworks like Next.js, TanStack Start, Astro, Qwik, and Remix to help developers make better decisions about React rendering strategies and overall application performance. Links Resources We want to hear from you! How did you find us? Did you see us on Twitter? In a newsletter? Or maybe we were recommended by a friend? Fill out our listener survey! https://t.co/oKVAEXipxu Let us know by sending an email to our producer, Elizabeth, at elizabeth.becz@logrocket.com, or tweet at us at PodRocketPod. Check out our newsletter! https://blog.logrocket.com/the-replay-newsletter/ Follow us. Get free stickers. Follow us on Apple Podcasts, fill out this form, and we'll send you free PodRocket stickers! What does LogRocket do? LogRocket provides AI-first session replay and analytics that surfaces the UX and technical issues impacting user experiences. Start understanding where your users are struggling by trying it for free at LogRocket.com. Try LogRocket for free today. Chapters 00:00 Introduction and Gil's Background 01:00 Why Rendering Patterns Keep Evolving 02:00 What Problem Rendering Patterns Solve 03:00 Frameworks and Rendering Decisions 04:00 Server Side Rendering Explained 05:30 Client Side Rendering and Hydration Costs 07:00 Performance Tradeoffs Between SSR and CSR 08:30 Static Rendering for Blogs and Marketing Sites 09:30 Hybrid Rendering and Progressive Enhancement 11:00 How to Choose the Right Rendering Strategy 12:00 Interactivity as the Key Decision Factor 14:00 Islands Architecture vs SSR 16:00 Common Mistakes with Rendering Choices 17:30 Real World Performance Tuning Examples 19:00 When You Don't Actually Need Next.js 21:00 The Rise of Hybrid Rendering 22:30 Next.js vs TanStack Start 24:00 Final Rule of Thumb for Choosing Rendering Patterns

Innovation Forum Podcast
Leading the way for systems change: Helena Helmersson on making sustainability a core business imperative

Innovation Forum Podcast

Play Episode Listen Later Feb 18, 2026 50:39


Few leaders in the apparel and textiles industry bring as much hands-on experience across buying, production and CSR as Helena Helmersson did during her time at H&M Group. Her unique position as the only fashion industry executive to move from CSO to CEO gives her a rare, end-to-end view of how sustainability and commercial strategy intersect at scale. Helmersson's long-term vision at H&M was clear: sustainability had to be embedded at the heart of the business. Building on work initiated in the 1990s, she helped advance a strategy that increased supply chain transparency, while also expanding textile collection and recycling programmes. Under her leadership, initiatives such as the H&M Conscious range were debuted, reinforcing the belief that sustainable fashion must remain accessible while serving as co-chair of The Fashion Pact. A consistent theme throughout Helmersson's leadership has been the need for structural transformation. Sustainability, she argues, should be a mindset that is woven into every part of the organisation. In times of external turbulence, however, delivering on that ambition becomes harder. Helmersson is clear that progress cannot be achieved through brand commitments alone; new systems need to be built, and deep, cross-industry collaboration is essential. Since stepping down as CEO of H&M in January 2024, Helmersson has continued to shape the industry. She has joined the boards of MANGO, Quizrr and On, and serves as Chair of Circulose. In this webinar with built in Q&A time, Helena Helmersson shared reflections on: What leadership looks like when driving structural change within large organisations What enables, and inhibits, CEO action on sustainability, including navigating the tension between profitability and sustainability Collaboration in practice: how deep coalitions can work for business Where the industry goes next, and the role each stakeholder must play in delivering change

On The Way
Aleth d'Assignies – Roole (English version): Understanding the true cost of car ownership to rethink mobility

On The Way

Play Episode Listen Later Feb 18, 2026 21:32


The ecological transition applied to mobility is often presented as a constraint. However, for an overwhelming majority of French people, cars remain essential: 85% say they are dependent on them daily, and up to 90% in rural areas. Getting around means accessing employment, healthcare, and social life. This reality is highlighted in the new episode of the On The Way podcast, through the findings of the study "French Car Budget - 2025 Edition", conducted by Roole.This study reveals a key figure: the average budget allocated to cars is €416 per month, equivalent to nearly a third of the minimum wage. Even more striking, two-thirds of this cost is not related to usage, but to fixed, non-negotiable expenses (purchase, insurance, parking, maintenance). This insight is essential to understanding why mobility weighs so heavily on households and why 15 million French people are currently in a situation of mobility precariousness, having already given up on a trip due to lack of solutions.Beyond the observation, this episode also highlights Roole's commitment to more responsible, solidarity-based, and fair mobility. Among the initiatives presented: "Donnez votre voiture" (Give Your Car), a platform that allows you to donate a still-operational vehicle and deduct the residual value of your car from your taxes! These cars are then put back into circulation through solidarity garages, benefiting people in difficulty. A simple, eco-friendly, and solidarity-driven gesture that restores mobility's fundamental role as a tool for social inclusion.And because commitment doesn't stop there, discover also the Roole Map application: the first all-in-one app designed for your vehicle, whether it's thermal, hybrid, or electric. Need an optimized route? A gas station at the best price? A available charging point? An accessible parking lot 24/7? Roole Map accompanies you simply, daily, to facilitate all your trips.

Clorofilla - podcast ecologista
Arianna Arizzi di Animaimpresa: il valore di fare rete | Live @ 13° Salone CSR

Clorofilla - podcast ecologista

Play Episode Listen Later Feb 18, 2026 8:35


Cosa significa oggi essere un CSR Manager?E quali sono le difficoltà, ma anche le opportunità, di chi lavora quotidianamente sui temi della sostenibilità nelle organizzazioni?In questa puntata di Clorofilla Podcast, registrata live durante la tredicesima edizione del Salone della CSR e dell'Innovazione Sociale, Davide Franzago, Enrico Chiari e Leonardo Feletto dialogano con Arianna Arizzi di Maddalena S.p.A. membro del CSR Group di AnimaImpresa.Con lei parliamo della “solitudine del CSR Manager”, della necessità di costruire reti professionali e del ruolo strategico che questa figura può avere all'interno delle imprese. La conversazione affronta anche il tema dell'evoluzione normativa e della maturità dei piani industriali rispetto alla sostenibilità.Un episodio che mette al centro le persone che rendono concreta la transizione, giorno dopo giorno, dentro le organizzazioni.▪️ Animaimpresahttps://www.animaimpresa.it/▪️ Arianna Arizzihttps://it.linkedin.com/in/arianna-arizzi▪️ Il Salone della CSR e dell'Innovazione Socialehttps://www.csreinnovazionesociale.it/

The Little Questions
Bad emails, big egos & broken comms

The Little Questions

Play Episode Listen Later Feb 18, 2026 28:08


Do you remember when we were told the world was heading inexorably towards globalisation? That technology would dissolve borders, that liberal stability was the model forevermore, and that everything was, more or less, under control? Yeah. About that. In this episode of The Little Questions, we're not here to solve geopolitics (there are people far better qualified doing that already). Instead, we take a grumpy, passionate look at how recent stories have been handled - or more accurately, mishandled - from a PR and communications perspective. From accidental emails and executive ego clashes to corporate silence and spectacularly bad judgment calls, this episode is a masterclass in what not to do when things go wrong. Joining Apella's Matt Young to mutter into the microphone is Andrew Brown. What we cover in this episode Amazon's accidental email nightmare What happens when job losses are revealed by mistake and why leaning in might not always be the right communications strategy. Musk vs O'Leary: PR genius or performative chaos? Ireland's greatest-ever swearer meets Silicon Valley's biggest ego – grab the popcorn for a PR cage-fight masterclass Quelle horreur! Why banning children from first class on French high-speed trains tells us more about brand values than policy documents ever could. Trust, values and social fracture New research suggesting most Britons don't trust people with "different values" and what that means for brands trying to speak to everyone. The Spotify star who might not exist AI artists, manufactured authenticity, and what happens when the audience realises the emperor may have no clothes. South East Water's communications disaster Yes, the operational failure was bad. The CEO hiding made it worse. A reminder (again) that visibility, accountability and clarity matter. Holiday Inn's 'Waitrose moment' When a brand says "no" to homeless people and why it might be a sign that something more serious is amiss. If you enjoy a slightly exasperated take on PR failures, corporate ego, and avoidable messes, this one's for you. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. This podcast is produced by The Podcast Coach.

cityCURRENT Radio Show
Neki Catron invites Tennessee businesses to join Corporate Social Purpose Network with Volunteer TN

cityCURRENT Radio Show

Play Episode Listen Later Feb 17, 2026 16:09


Host Jeremy C. Park interviews Neki Catron, Corporate Global Community Engagement, Inclusion and Diversity leader with Sylvamo and Chair of the Corporate Social Purpose Network with Volunteer Tennessee, who highlights Sylvamo's global operations and its commitment to corporate social responsibility, then spotlights the Corporate Social Purpose Network's role in coordinating private sector engagement across Tennessee.During the interview, Neki highlights Sylvamo and discusses her background and role at the global company. Known as the "World's Paper Company," Sylvamo is based in Memphis, Tennessee with operations across the United States, Brazil, and Europe. She then highlights the importance of the Corporate Social Purpose Network with Volunteer Tennessee for coordinating private sector engagement and addressing local and statewide needs, mentioning collaborations and partnerships with other organizations in the network like Bridgestone, Dollar General, and Blue Cross Blue Shield of Tennessee. She emphasizes the network's role in facilitating learning, coordination, and alignment among diverse organizations to address community needs effectively.The Corporate Social Purpose Network, led by Volunteer Tennessee, was established in 2024 to connect corporate leaders in CSR and sustainability across Tennessee. The network aims to drive positive transformation by convening companies to share resources, information, and best practices in areas like peer-to-peer sharing, community engagement, philanthropy, volunteerism, and sustainability. Jeremy highlights the potential for companies to strategically engage their employees in community service, noting the significant impact of mobilizing large workforces compared to individual volunteer recruitment.Neki discusses the Corporate Social Purpose Network's activities in Tennessee, highlighting their work since 2025 in listening to CSR professionals and hosting events across the state. She explains their upcoming events in 2026, including Purpose Exchange programs and the 2026 Tennessee Conference on Volunteerism and Service-Learning on March 9. Neki emphasizes that businesses can join the network for free, with opportunities for sponsorship at events, and encourages leaders to participate in their mission to strengthen community engagement and collaboration across Tennessee.Visit www.VolunteerTennessee.net or https://www.tn.gov/volunteer-tennesse... to learn more about the Corporate Social Purpose Network with Volunteer Tennessee. Visit https://www.sylvamo.com/us/en/ to learn more about Sylvamo.

Clorofilla - podcast ecologista
Flavia Trupia di Per La Retorica: perché le parole contano | Live @ 13° Salone CSR

Clorofilla - podcast ecologista

Play Episode Listen Later Feb 16, 2026 11:57


La retorica è spesso associata a qualcosa di negativo.Ma è davvero così?In questa puntata di Clorofilla Podcast, registrata live durante la tredicesima edizione del Salone della CSR e dell'Innovazione Sociale, Davide Franzago, Enrico Chiari e Leonardo Feletto dialogano con Flavia Trupia, fondatrice di Per La Retorica.Con lei parliamo di linguaggio, persuasione e consapevolezza: di come la retorica sia uno strumento neutro, che può essere usato per manipolare oppure per chiarire, coinvolgere e costruire senso.In un momento in cui sostenibilità, ESG e responsabilità sociale sono al centro del dibattito pubblico, comprendere le dinamiche del discorso diventa fondamentale per comunicare meglio e per difendersi da narrazioni fuorvianti.Un episodio che mette al centro le parole — e il modo in cui le usiamo.▪️ Per La Retoricahttps://www.perlaretorica.it/▪️ Flavia Trupiahttps://www.csreinnovazionesociale.it/relatore/trupia-flavia/?edizione=ed2025▪️ Il Salone della CSR e dell'Innovazione Socialehttps://www.csreinnovazionesociale.it/

Bug Bux Podcast
Fix Your Inside Sales, Fix Your Growth | EP 225

Bug Bux Podcast

Play Episode Listen Later Feb 12, 2026 34:36


If your phone is ringing but your schedule isn't filling up, this episode is for you.Allan Draper sits down with Josh Zuniga, CEO of Vult Growth Systems and former record-setting door-to-door rep (1,500 accounts sold in a single year), to break down what's really holding pest control companies back from scaling their inside sales.They dive into:Why most companies lose deals before the tech ever leaves the shopThe #1 operational mistake that kills closing ratesHow urgency, availability, and leadership drive real growthAligning technician incentives with company revenue goalsSelling multi-year agreements and increasing contract valueTurning add-ons like mosquito, termite, and insulation into serious revenue driversJosh shares Vult's performance metrics, how they structure sales teams differently, and why growth only works when the entire organization is aligned; from CSR to technician.If you're serious about increasing revenue, tightening up your phone process, and building a sales engine that fuels long-term growth, this is a must-listen.

Asturias al día
Emisión viernes 13 de febrero - parte 1

Asturias al día

Play Episode Listen Later Feb 12, 2026 120:00


1ª PARTE --En la tertulia política de esta semana desde la Junta General del Principado ahondamos en la situación de la térmica de La Perea, después de que el TSJA haya anulado dos de los permisos ambientales que permitían a Hunosa transformar la central para funcionar con biomasa y combustible sólido recuperado (CSR). Los sindicatos mineros denuncian que la hullera pública no aporta información alguna sobre la térmica. ¿Qué esperanza de futuro le queda a HUNOSA si este proyecto no sale, finalmente, adelante? Lo hablamos en nuestra tertulia política desde la Junta General del Principado. HOY con:--René Suárez, de FSA- PSOE--Rafael Alonso, del PP--Gonzalo Centeno, de Vox--Delia Campomanes, de IU-Convocatoria por Asturies 2ª PARTE --Hablamos de la actualidad política con la diputada autonómica del PP Pilar Fernández Pardo: la relación del PP de Vox tras las elecciones en Extremadura y Aragón y su influencia en Asturies, las listas de espera de nuestra la sanidad o los cribados de cáncer. 3ª PARTE--Hacemos dos propuestas para este fin de semana, saliendo de lo habitual en Asturies: recitales de cuentos de amor, pero también de desamor, coincidiendo con San Valentín, de la mano de Luis Míguez. Y una visita a Cafe-Librería La Chula, que acaba de abrir en Santalla d’Ozcos.

Clorofilla - podcast ecologista
Luciana Delle Donne di Made in Carcere: il recupero di tessuti e persone | Live @ 13° Salone CSR

Clorofilla - podcast ecologista

Play Episode Listen Later Feb 12, 2026 13:24


Cosa succede quando l'economia circolare incontra la giustizia sociale?In questa puntata di Clorofilla Podcast, registrata live durante la tredicesima edizione del Salone della CSR e dell'Innovazione Sociale, Davide Franzago, Enrico Chiari e Leonardo Feletto incontrano Luciana Delle Donne, fondatrice di Made in Carcere. Un progetto che unisce sostenibilità ambientale e inclusione sociale: materiali di recupero che diventano nuova materia prima, laboratori attivi all'interno delle carceri, formazione professionale e un obiettivo chiaro — offrire una seconda possibilità concreta.Nel dialogo emerge un dato potente: le persone che lavorano nel progetto non tornano in carcere. Un risultato che dimostra come lavoro, competenze e dignità possano incidere davvero sul destino delle persone.Un episodio che mostra come la sostenibilità possa diventare strumento di riscatto e non solo di efficienza.▪️ Made in carcerehttps://www.madeincarcere.it/▪️ Luciana Delle Donnehttps://www.madeincarcere.it/luciana-delle-donne/▪️ Il Salone della CSR e dell'Innovazione Socialehttps://www.csreinnovazionesociale.it/

Social Justice Matters
221. SJI Seminars Ep.60: Marianna Baggio on 'Out of the shadows: understanding and formalising undeclared care work in the EU'

Social Justice Matters

Play Episode Listen Later Feb 12, 2026 24:46


Our 2025 Annual Social Policy Conference was on the theme 'Care in a Changing World', bringing together voices from across the care landscape — carers, advocates, policymakers and organisations — to explore how care, rights and inclusion must evolve in a changing world. Marianna Baggio is a research officer in the Social Policies unit at Eurofound,working on aspects of the European Quality of Life Survey (EQLS), as well as on the topics of gender pay transparency and informal care. Prior to joining Eurofound, she served as a policy analyst at the Competence Centre for Behavioural Insights of the European Commission's Joint Research Centre. She has worked as a postdoc at the University Vita-Salute San Raffaele (Milan) and the University of Trento. She also brings extensive experience from a previous role as corporate social responsibility (CSR) officer in South Africa. Marianna holds a PhD in Economics and Management from the University of Trento,specialising in behavioural economics. She presented her paper 'Out of the shadows: Tackling undeclared care work in the EU'.  All videos, papers and presentations for the 2025 Annual Social Policy conference are available for download HERE.  

The Insurtech Leadership Podcast
Beyond Chatbots: How Cara Becomes Your Best CSR

The Insurtech Leadership Podcast

Play Episode Listen Later Feb 11, 2026 28:07 Transcription Available


Introduction “AI in insurance” has become shorthand for chatbots and generic automation. This episode focuses on a more operational question: what would it take for AI to behave like a dependable CSR inside a real agency workflow — completing service work end-to-end, without eroding trust or the customer experience? Guest Bio Nikhil Kansal is the Co‑Founder & CTO of Cara, a domain‑specific AI platform built for insurance to automate servicing and assist with sales. Prior to Cara, Nikhil co‑founded Oyster, a digital brokerage built around customer experience and risk placement. Earlier in his career, he worked as an infrastructure engineer at Stripe, helping operate global payments at high reliability. Key Topics (with context) -Beyond “chatbots” to an AI CSR: Why the bar is task completion, not conversation quality. Delegation + trust: What changes when AI becomes a coworker you can assign work to (and verify). -System-of-record reality: How Cara is designed to sit on top of existing tools instead of forcing a rip-and-replace. -Agency workflow fit: Where service volume lives (certificates, policy changes, routine requests) and what can be automated safely. -Voice + email automation: The operational implications when AI can handle phone calls and inbox-driven work. -Cost control vs service expectations: How leaders reconcile staffing constraints with rising customer expectations. -Guardrails + change management: What “safe automation” looks like in regulated, high-trust environments. Quotes -Nikhil: “It's a coworker that you can delegate certain tasks to — and you can trust that it gets completed end‑to‑end.” -Nikhil: “Cara is not a replacement for an AMS; it's more of a coordinator on top of your system of record.” -Nikhil: “Cara can pick up the phone, speak to the customer, and understand what they're calling about.” Resources Mentioned Nikhil Kansal: https://www.linkedin.com/in/nikansal/ Cara: https://www.getcara.ai/ Joshua Hollander: https://www.linkedin.com/in/joshuarhollander/ If you lead service, ops, or growth at an agency, MGA, carrier, or insurtech: subscribe for operator-level conversations. - Follow/subscribe on YouTube - Subscribe on your podcast platform (Apple Podcasts, Spotify, Podbean, etc.) - Share the episode with the colleague who owns service capacity and staffing plans

On The Way
Aleth d'Assignies – Roole : Comprendre le coût réel de la voiture pour repenser la mobilité

On The Way

Play Episode Listen Later Feb 11, 2026 21:02


La transition écologique appliquée à la mobilité est souvent présentée comme une contrainte. Pourtant, pour une immense majorité de Français, la voiture reste indispensable : 85 % s'en disent dépendants au quotidien, et jusqu'à 90 % en zone rurale. Se déplacer, c'est accéder à l'emploi, aux soins, à la vie sociale. Une réalité que met en lumière le nouvel épisode du podcast On The Way, à travers les enseignements de l'étude « Budget automobile des Français – édition 2025 », réalisée par Roole.  Cette étude révèle un chiffre clé : le budget moyen consacré à la voiture atteint 416 € par mois, soit près d'un tiers du SMIC. Plus frappant encore, les deux tiers de ce coût ne sont pas liés à l'usage, mais à des dépenses fixes incompressibles (achat, assurance, stationnement, entretien). Un éclairage essentiel pour comprendre pourquoi la mobilité pèse si lourdement sur les ménages et pourquoi 15 millions de Français sont aujourd'hui en situation de précarité mobilité, ayant déjà renoncé à un déplacement faute de solution.  Au-delà du constat, cet épisode met aussi en lumière l'engagement de Roole pour une mobilité plus responsable, plus solidaire et plus juste. Parmi les initiatives présentées : Donnez votre voiture, une plateforme qui permet de donner un véhicule encore en état de marche et de défiscaliser la valeur résiduelle de sa voiture ! Ces voitures sont ensuite remises en circulation via des garages solidaires, au bénéfice de personnes en difficulté. Un geste simple, à la fois écologique et solidaire, qui redonne à la mobilité son rôle fondamental d'outil d'inclusion sociale. Et parce que l'engagement ne s'arrête pas là, découvrez aussi l'application Roole Map : la première application tout-en-un pensée pour votre véhicule, qu'il soit thermique, hybride ou électrique. Besoin d'un itinéraire optimisé ? D'une station essence au meilleur prix ? D'une borne de recharge disponible ? Un parking accessible 24/7 ? Roole Map vous accompagne simplement, au quotidien, pour faciliter tous vos trajets.  

Transformation in Trials
Audit Trails, RBQM, And Agentic AI Explained

Transformation in Trials

Play Episode Listen Later Feb 11, 2026 39:12 Transcription Available


Send a textEver wondered why a clean CSR still leaves you unsure how a trial actually ran? We dive into the hidden layer that explains the “how”: audit trails across EDC, IRT, eConsent, and ePRO. With guests Ellis Hiroki of Study OS (now rebranded  siteroAI) and Nechama Katan of Wicked Problem Wizard, we unpack how E6(R3) shifts sponsors from “we can export logs” to “we continuously analyse them,” and why process measures—not just outcomes—are essential to real RBQM.We break down the obstacles that keep teams stuck in CSV purgatory: fragmented vendor data, missing standards, timestamp chaos, and brittle one-off scripts. Nachama shares pragmatic use cases that matter—like ePRO entries after discontinuation or suspicious mass updates—and how to prioritise by likelihood, detectability, and severity. Ellis explains why general AI isn't enough, and how a purpose-built, agentic approach uses models to plan steps and generate validated SQL or code, rather than hallucinated answers. The result is auditable reasoning, repeatable checks, and faster paths from a clear question to a trusted signal.From there, we connect signals to action. Analytics without workflow creates noise; analytics with RBQM workflows produce root causes and durable fixes. We explore how audit logs become the first true process dataset in clinical operations, and how broader operational inputs—logistics, communications, and training—can also be measured when systems are API-first and integrated. If you've ever watched a leadership question trigger a scramble in stats programming, this conversation shows a cleaner route: experts ask in plain English, the system produces valid code and dashboards, and teams focus on insight rather than plumbing.If this resonates, follow the show, share it with a colleague, and leave a review. Your feedback helps us bring more practical, high-signal conversations to the clinical trials community.Transformation in Trials is a podcast investigating how we can change life sciences to get treatment to patients faster. Getting treatment to patients faster requires well-functioning organizations. How do we do that? Ivanna Rosendal has written a book called Maneuvering Monday, about how a group of people try to make their organization better. You are certain to have a good laugh at their expense. And potentially get inspired how you can help make your company better. I have been independently producing this episode since 2021. You can now support the show by Buying Us a Coffee. Each episode costs 99USD/ 85 EUR to produce.Join the show as a guest - apply via this Form. Support the show________Reach out to Ivanna RosendalJoin the conversation on our LinkedIn page

Clorofilla - podcast ecologista
Prof. Francesco Marangon: il futuro della sostenibilità passa dalle scelte, non solo dalle norme | Live @ Salone CSR

Clorofilla - podcast ecologista

Play Episode Listen Later Feb 10, 2026 16:49


In una fase in cui il quadro normativo sulla sostenibilità è in evoluzione — e in alcuni casi si indebolisce — diventa sempre più evidente una domanda: cosa succede quando vengono meno gli obblighi?In questa puntata di Clorofilla Podcast, registrata live durante la tredicesima edizione del Salone della CSR e dell'Innovazione Sociale, Davide Franzago, Enrico Chiari e Leonardo Feletto dialogano con il Prof. Francesco Marangon, docente all'Università di Udine ed esperto di sostenibilità d'impresa.Con lui parliamo del momento che sta attraversando il mondo ESG, del rapporto tra norme e scelte volontarie, e del perché la sostenibilità non possa più essere considerata solo una risposta a un obbligo regolatorio.La conversazione mette al centro il ruolo delle organizzazioni che continuano a investire su questi temi per convinzione, visione e responsabilità. Un episodio che aiuta a leggere il presente senza scorciatoie e a capire perché, oggi più che mai, la sostenibilità è una questione di scelte.▪️ Università di Udinehttps://www.uniud.it/corsoesg▪️ Prof. Francesco Marangonhttps://www.csreinnovazionesociale.it/relatore/marangon-francesco/?edizione=ed2025▪️ Il Salone della CSR e dell'Innovazione Socialehttps://www.csreinnovazionesociale.it/

Nachhaltigkeit erfolgreich umsetzen - mit dem Sustainability Podcast für Leader: Gewinne Zukunft.
Eine Sustainability Managerin packt aus: Ihr komplettes ESG-Playbook, um 80 Standorte einzubinden. #96

Nachhaltigkeit erfolgreich umsetzen - mit dem Sustainability Podcast für Leader: Gewinne Zukunft.

Play Episode Listen Later Feb 10, 2026 54:12 Transcription Available


Wenn Franziska anfängt über ihre Sustainability-Strategie auszupacken, kann man sich gegen die ansteckende Motivation nicht mehr wehren. Dabei ist sie in kürzester Zeit in ihre Rolle gewachsen. Noch vor einem Jahr stand sie als frische Sustainability Managerin vor einer großen Herausforderung: „Wie bringt man 80 autarke Standorte unter einen Hut, wenn es um Nachhaltigkeit und ESG-Reporting geht?“ Mitten im EU Omnibus-Hin und Her startete sie bei der Academia Holding. Ihr Job: zahlreiche große sowie kleine Spezial-Labore und Arztpraxen auf die gemeinsamen Klimaziele einzuschwören. Für diese Folge lässt sie sich von Host Zackes Brustik in die Karten schauen: Ihre Erfolgsstories, Learnings und Pain Points direkt aus der Praxis. Mit ganz konkreten Details, Produkten und Software-Erfahrungen. Nach dieser Episode weißt du: ✅ So gelingt dir der pragmatische Einstieg ins ESG-Reporting. ✅ Wie du komplexe Strukturen mit Excel als Ausgangs-Tool meisterst. ✅ Wie du die Herausforderungen von Standorten in Mietverhältnissen löst. ✅ Auf welche Anbieter Franziska für Software, Grünstrom oder Energieeffizienz setzt. ✅ Wie Du Stakeholder-Management mit Autonomieanspruch und knappen Ressourcen vereinst. Franziska spricht offen über Herausforderungen wie das Kohlendioxidkostenaufteilungsgesetz und wie sich selbst kleine Low-Hanging-Fruits wie smarte Thermostate blitzschnell amortisieren. Der Podcast ist Pflicht für alle, die nachhaltige Strategien mit echter Wirkung aufbauen wollen – egal, ob Konzern oder Mittelstand. NEWSLETTER: Hol dir den Newsletter zum Podcast! Hier teilt Host Zackes einmal im Monat die wichtigsten Entwicklungen für Sustainability-Profis. Außerdem erwarten dich die kompakten Zusammenfassungen der aktuellen „Gewinne Zukunft“-Folgen:

Spikes Excitement Talks
Spikes Excitement Talk #149 with Mareike Bell

Spikes Excitement Talks

Play Episode Listen Later Feb 9, 2026 29:50


In this episode, Gordon Euchler speaks with Mareike Bell, CSR & Sustainability Director for L'Oréal Consumer Products Division in Germany, Switzerland and Austria. Mareike reflects on her 18-year journey in the beauty industry—from category management at Henkel to leadership roles at L'Oréal—and shares how sustainability, refills and cultural change have become her personal mission. Tune in for insights on learning outside your comfort zone, leading with vulnerability and why optimism is a critical skill when driving real transformation.

Minutes by boardcycle: Directors | Executives | Governance
The Director's Onboarding Playbook with Julie Coates, Director, Wesfarmers & Scentre Group and Former Managing Director & CEO, CSR

Minutes by boardcycle: Directors | Executives | Governance

Play Episode Listen Later Feb 7, 2026 11:07


"You need to live through the board meetings and the committee meetings and the annual cycle." - Julie CoatesJulie Coates, Director of Wesfarmers and former CEO and Managing Director of CSR, discusses what successful director onboarding actually looks like in practice. From pre-joining meetings with each existing director to understanding board dynamics, from coordinating with business unit leaders to leveraging the company secretary's support, Julie provides a comprehensive playbook for new directors joining complex organisations. She discusses why onboarding should start before the first board meeting, how to be purposeful about timing, and the importance of patience in contributing effectively during your first year on the board._______________Note: Julie Coates was interviewed in September 2025. Since this interview, Julie has ceased to be a director of the Green Building Council of Australia and been appointed as a director of Scentre Group.________________Follow Podcast Host ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Richard Conway⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on LinkedInFollow ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠boardcycle⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on LinkedInVisit the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠boardcycle website

Clorofilla - podcast ecologista
Gennaro Galdo di CIAL: riciclo dell'alluminio e cultura del riuso | Live @ 13° Salone CSR

Clorofilla - podcast ecologista

Play Episode Listen Later Feb 5, 2026 10:17


L'economia circolare funziona davvero solo quando diventa un sistema condiviso.In questa puntata di Clorofilla Podcast, registrata live durante la tredicesima edizione del Salone della CSR e dell'Innovazione Sociale, Davide Franzago, Enrico Chiari e Leonardo Feletto incontrano Gennaro Galdo di CIAL.Con lui parliamo di riciclo dell'alluminio, di come in Italia l'alluminio riciclato sia diventato una vera materia prima e del ruolo centrale che cittadini, imprese e istituzioni giocano nella riuscita del sistema CONAI. La conversazione tocca anche il tema della dipendenza dall'estero per il rottame, della qualità della raccolta differenziata e dei progetti di comunicazione che puntano a rendere il riciclo un gesto quotidiano e consapevole.Un episodio che mostra come l'economia circolare non sia solo una questione tecnica, ma una responsabilità collettiva che coinvolge tutta la filiera.▪️ CIALhttps://www.cial.it/▪️ Gennaro Galdohttps://www.csreinnovazionesociale.it/relatore/galdo-gennaro/▪️ Il Salone della CSR e dell'Innovazione Socialehttps://www.csreinnovazionesociale.it/

That's Just Good
Lauren Smith: Redefining Opportunity Through Inclusive Leadership

That's Just Good

Play Episode Listen Later Feb 4, 2026 32:17


Lauren Smith is building more than cafés; she's building a movement rooted in dignity, purpose, and belonging. As the Executive Director of Hugs Café, Lauren is leading the charge to create meaningful employment and training opportunities for adults with intellectual and developmental disabilities. In this episode, we talk about how she's expanding the mission, opening new locations, and proving that inclusion isn't just the right thing to do, it's the smart thing. Lauren's story is a masterclass in what it means to lead with heart and strategy. We explore how she's redefining opportunity for those often overlooked, how businesses can follow suit, and why smaller organizations can still make a massive impact. Whether you're in nonprofit leadership, CSR, or just looking for a dose of inspiration, this conversation will challenge and uplift you.

On The Way
Aurélie Jean – Intra (English version): AI as support for medicine

On The Way

Play Episode Listen Later Feb 4, 2026 35:09


In this episode of On The Way, we welcome Aurélie Jean, a scientist specializing in algorithmic modeling. She runs a start-up, Infra, which develops AI models applied to women's preventive medicine. The objective of this start-up: the early detection of breast cancer and heart attack.By using AI models, the company will be able to assess the woman's cardiovascular risks based on the analysis of her mammogram.  Through her testimony, Aurélie shares with us her vision of medicine, technology and the future. Discover an episode that questions the use of new technologies and the relationship we have with the inclusion of artificial intelligence in medicine. Aurélie Jean offers us an inspiring insight into the impact that entrepreneurship, combined with technology, can offer. The previous episode of On The Way with Céline Caudron, Innovafeed's Chief Financial Officer, as well as all the other episodes, can be found on all your favorite listening platforms. Enjoy !Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

TALRadio
Purpose with Impact - CSR journey with Sanchita Vaish

TALRadio

Play Episode Listen Later Feb 2, 2026 33:21


We are excited to bring you a powerful episode of TALRadio featuring Sanchita Vaish, a strategic CSR leader and Company Secretary who beautifully connects corporate purpose with meaningful on ground impact.From her journey in compliance and governance to leading impactful community initiatives, Sanchita opens up about what truly drives her commitment to social responsibility and sustainable change.In this conversation, we dive into how businesses can align growth with purpose, how CSR can move beyond obligation to impact, and how leaders can create change that genuinely touches lives.Tune in for thoughtful insights on leadership, responsibility, and the power of purpose driven work.Available on TALRadio | Spotify | Apple Podcast#TALRadioenglish #CSRLeadership #PurposeDrivenWork #SocialImpact #SanchitaVaish #LeadershipDialogue #CorporateResponsibility #Touchalife #TALRadio

csr company secretary vaish sanchita
Clorofilla - podcast ecologista
Benedetta De Michelis di Altroconsumo: la sostenibilità diventa una scelta informata | Live @ 13° Salone CSR

Clorofilla - podcast ecologista

Play Episode Listen Later Feb 2, 2026 17:11


Cosa significa oggi aiutare le persone a fare scelte davvero consapevoli?E quale ruolo ha l'informazione indipendente nel distinguere tra sostenibilità dichiarata e sostenibilità reale?In questa puntata di Clorofilla Podcast, registrata live durante la tredicesima edizione del Salone della CSR e dell'Innovazione Sociale, Davide Franzago, Enrico Chiari e Leonardo Feletto incontrano Benedetta Demichelis di Altroconsumo. Con lei parliamo di tutela dei consumatori, test comparativi, trasparenza delle informazioni e di come l'impatto di un prodotto non si esaurisca nella sua funzionalità, ma attraversi tutto il ciclo di vita: produzione, packaging, utilizzo e smaltimento.La conversazione affronta anche il tema della credibilità delle aziende, del greenwashing e della crescente richiesta, da parte dei consumatori, di dati chiari, verificabili e accessibili per orientare le proprie scelte quotidiane.Un episodio che rimette al centro il diritto a essere informati, come condizione necessaria per una transizione sostenibile che coinvolga davvero tutti.▪️ B2YOU - Altroconsumo per le aziendehttps://b2you.altroconsumo.it/▪️ Benedetta De Michelishttps://it.linkedin.com/in/benedetta-de-michelis-aa58198a▪️ Il Salone della CSR e dell'Innovazione Socialehttps://www.csreinnovazionesociale.it/

Mashq Talks Podcast
Dr. Sajid Saiyed, Psychologist and Social Changemaker on Rj Umar Nisar Podcast

Mashq Talks Podcast

Play Episode Listen Later Jan 29, 2026 57:58


In this episode of the Mashq Records Podcast, RJ Umar Nisar is joined by Dr. Sajid Saiyed — psychologist, social changemaker, and the visionary behind The Kashmir Festival.Together, they explore his journey, his work for society, and how psychology, kindness, and Corporate Social Responsibility (CSR) can transform lives and communities.Topics discussed in this episode:-Childhood and early inspirations-Why he chose to dedicate his life to society-His organisation's vision and impact-The future of CSR in India over the next 5 years-How initiatives like distributing e-bikes empower persons with disabilities-The idea behind The Kashmir Festival and its role in reviving tourism-Reflections on Kashmir post the Pahalgam attack-The biggest challenges India faces today-Insights from a PhD in Human Psychology: “Insaan ko samajhna kitna mushkil hai?”-Stress management and training 600+ police officers-Why mental health is often ignored in India and how to change it-Simple daily habits for a happier and stronger life-The power of kindness to change the world-One mantra for living a good lifeThis episode is not just about CSR or psychology... it's about life, kindness, resilience, and hope for a brighter tomorrow.

From the Yellow Chair
Coach or Guru? Navigating the Noise in the Trades

From the Yellow Chair

Play Episode Listen Later Jan 27, 2026 25:44 Transcription Available


Send us a textGrowth stalls when we expect marketing to fix what's really an operational problem. We dig into the honest math of margins, staffing, and process with Joe O'Grady of Team SPG, and we map out how to turn ad spend into predictable revenue without lighting profits on fire. From budget benchmarks to tracking discipline, the takeaway is simple: more dollars won't help if your systems can't catch them.We start by setting realistic budget ranges based on goals: 8–10% of net to stay steady, roughly 14% to grow, and up to 20% when you're preparing for a sale and need to showcase demand. Then we get practical about readiness. Can your CSRs answer and book the calls? Are your techs converting at healthy rates with consistent average tickets? If those fundamentals wobble, your marketing will only expose the cracks. Joe shares why accountability beats hype and how candid coaching helps owners fix processes before they press the gas.We walk through closed-loop tracking so every lead tells a story, from first touch to final invoice. That means unique numbers for paid tactics, tagging in the CRM, and measuring answered calls, booked jobs, conversion rates, and revenue. We tackle the love-hate with referrals—powerful yet fragile—and explain why a balanced mix matters: SEO for intent, Local Service Ads for speed, direct mail for targeted reach, brand for long-term trust, and maintenance plans for recurring revenue. Small improvements compound: a modest boost in CSR booking and tech close rate often outperforms a large budget hike.If you're ready to replace gut feel with data, align spend to capacity, and make every campaign accountable to outcomes, this conversation will give you a clear playbook. Subscribe, share with a friend who needs a nudge toward tracking, and leave a quick review to tell us where your biggest bottleneck is right now.If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!

Bug Bux Podcast
Replacing Yourself: How to Scale a Pest Control Company Without Burning Out | EP 222

Bug Bux Podcast

Play Episode Listen Later Jan 22, 2026 38:42


What does it really take to get out of the truck and build a pest control company that can grow without you?In this episode of the Bug Bux Podcast, Allan Draper sits down with John Stopka, co-founder of Liberty Pest Control, to break down how John scaled his company past $1M in under two years, starting at just 25 years old, by focusing on leadership, systems, and intentional hiring from day one.John shares his mindset shift from technician to business owner, why he never wanted to “create another job” for himself, and how buying back his time early allowed Liberty Pest Control to grow faster and healthier. They walk through the real, behind-the-scenes progression of replacing yourself in your business, from technician, to CSR, to salesperson, to manager, and how to know when it's time to make each hire. This conversation goes beyond tactics and digs into the emotional side of leadership: • Letting go of control • Hiring people who are better than you • Training employees even when they might leave • Handling fear, stress, and responsibility as an owner • Building systems so the business doesn't rely on youAllan and John also talk candidly about cash flow, owner pay cuts, documenting processes, building culture, and why mistakes are a necessary part of growth. If you're feeling stuck in the day-to-day, unsure when to hire, or wondering how to scale without burning out, this episode will give you clarity, confidence, and a roadmap forward.Whether you're just getting started or pushing past your first million, this is a must-listen for any pest control owner who wants to work on their business, not be trapped in it.

Resources Risk & Insurance Podcast
Underwriting the Unusual: 30 Years of Expertise in E&S MGA for Hard-to-Place Risks

Resources Risk & Insurance Podcast

Play Episode Listen Later Jan 22, 2026 40:08


In this episode of the Risk & Insurance Education Alliance Insights podcast, hosts Mitch Dunford and Dr. Lisa Gardner talk with Deborah Buettner, CIC, personal lines underwriter and manager at Risk Placement Services. Deborah shares her inspiring story—from making cold calls at age 12 in her father's agency to building a thriving career in underwriting hard-to-place risks like homeowners, farms, aviation, and drones.She discusses how early experiences as a CSR shaped her understanding of underwriting, why continuous learning and designations like CIC matter, and how RPS's values-driven culture has kept her passionate for over two decades. This conversation is packed with insights on resilience, career growth, and the importance of integrity in the insurance industry.Key Topics Covered:✅ How Deborah started in insurance as a child✅ Transition from nursing to insurance✅ The role of a CSR and its impact on career development✅ Underwriting hard-to-place risks and E&S markets✅ Importance of professional designations like CIC✅ How company culture and core values drive successWhy Listen:If you're an insurance professional, aspiring underwriter, or simply curious about career growth in the industry, this episode offers practical advice and an inspiring story of perseverance and passion. Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Ethical & Sustainable Investing News to Profit By!
January 2026 Sustainable Stock and ETF Picks

Ethical & Sustainable Investing News to Profit By!

Play Episode Listen Later Jan 22, 2026 24:59


January 2026 Sustainable Stock and ETF Picks… Covers the world's most sustainable companies, cleantech and renewable energy stocks, and more. By Ron Robins, MBA Transcript & Links, Episode 163, January 23, 2026 Hello, Ron Robins here. Welcome to my podcast episode 163, published on January 23, 2025, titled "January 2026 Sustainable Stock and ETF Picks." This podcast is presented by Investing for the Soul. Investingforthesoul.com is your go-to site for vital global, ethical, and sustainable investing mentoring, news, commentary, information, and resources. Remember that you can find a full transcript and links to content, including stock symbols and bonus material, on this episode's podcast page at investingforthesoul.com/podcasts. Also, a reminder. I do not evaluate any of the stocks or funds mentioned in these podcasts, and I don't receive any compensation from anyone covered in these podcasts. Furthermore, I will reveal any investments I have in the investments mentioned herein. I have a huge crop of 24 articles for you in this podcast! Note: Some companies are covered more than once. Now with so many articles to potentially cover, I've chosen 6 to quote from. The other 18 can be found with their titles and links on the webpage for this podcast edition. ------------------------------------------------------------- The 2026 Global 100 list puts speed in the spotlight The first article I'm quoting from is hot off the press and is about one of my favourite company rankings! It's titled The 2026 Global 100 list puts speed in the spotlight on corporateknights.com. The introduction is by Tristan Bronca. Here's some of what he says. "As the global economic transition accelerates, more companies are recognizing that sustainability isn't just good marketing – it's good for business, too… This was the animating spirit of the new methodology behind the Corporate Knights Global 100 ranking. The revised methodology introduces 'sustainable revenue momentum' to measure how fast companies are growing their sustainable revenues. A change of method Last year, sustainable revenues and investments together accounted for 50% of the score, and the other 50% was scored across 22 common environmental, governance and social performance indicators (KPIs) such as water use, emissions, workplace fatalities, and diversity on the board and among executives. The change has reordered the deck in a big way… A dramatic departure? 'In terms of performance, the G100 companies are back in top form, beating the benchmark MSCI AWCI index over the past year,' Toby Heaps says, referring to a stock market index of 85% of global investable equities across almost 50 countries." End quotes. Incidentally, the top five companies are ERG SpA (ERG.MI), Pandora A/S (PNDORA.CO), EDP Renováveis SA (EDP.LS), Fluence Energy, Inc. (FLNC), and Taiwan High Speed Rail Corp. (2633.TW). ------------------------------------------------------------ Top 4 Clean Tech Companies to Watch in 2026 This next article brings us back to highly familiar territory. It's titled Top 4 Clean Tech Companies to Watch in 2026 on carboncredits.com and is by Jennifer L. Here are some brief quotes. "1. NextEra Energy (NEE) is the largest clean energy company in the world. It owns and operates wind farms, solar fields, and battery storage systems across the United States… NextEra has also increased its dividend for more than 26 years in a row. 2. First Solar (FSLR) is one of the top makers of solar panels worldwide. It uses a technology called thin‑film photovoltaic modules. These panels are lighter, use fewer raw materials, and often perform better in hot climates compared to traditional silicon panels. The company builds large solar power plants that send power to utilities and corporate customers… Financially, First Solar is a strong player. Its market cap was around $24 billion in 2025, and it has shown double‑digit revenue growth. 3. Bloom Energy (BE) makes a special type of power generator called a solid‑oxide fuel cell. These units produce electricity efficiently and with low emissions. Customers include data centers, large buildings, and industrial sites that need reliable power without high carbon output. Bloom's fuel cells can run on hydrogen or biogas, which makes them flexible for future clean energy systems… Premium financial news reported that its stock jumped more than 410 % in 2025 after strong earnings results. 4. Plug Power (PLUG) focuses on hydrogen fuel cell systems. Its products are designed to replace traditional batteries and fossil fuels in heavy equipment, forklifts, and industrial vehicles. The company is also building hydrogen production and fueling infrastructure across North America and Europe. This supports a broader 'green hydrogen' economy… Plug Power has faced financial challenges, including consistent net losses and stock price volatility… Its long‑term growth story depends on hydrogen demand and policy support worldwide." End quotes. ------------------------------------------------------------- 3 ESG Stocks to Add to Your Portfolio for Sustainable Returns in 2026 - December 30, 2025 The third article I've chosen to quote from is titled 3 ESG Stocks to Add to Your Portfolio for Sustainable Returns in 2026 - December 30, 2025 on zacks.com. It's By Aniruddha Ganguly. Now, some quotes from the article. "1. NVIDIA (NVDA) achieved 100% renewable electricity for all its global offices and controlled data centers in fiscal 2025. This Zacks Rank #1 (Strong Buy) company targets to reduce direct emissions by 50% for operations (Scope 1) and electricity consumption (Scope 2) by 2030… The Zacks Consensus Estimate for fiscal 2026 increased a couple of cents to $4.66 per share, indicating 55.9% growth from the figure reported in fiscal 2025. (NVDA - Free Report). 2. IDEXX Laboratories (IDXX) is a developer, manufacturer and distributor of products and services primarily for the companion animal veterinary, livestock and poultry, water testing and dairy markets. IDEXX has set goals to reduce Scope 1 and 2 greenhouse gas emissions and aims to source 100% renewable electricity by 2030… This Zacks Rank #2 (Buy) company plans to improve diversity and representation of underrepresented groups… IDEXX shares have surged 66% in the trailing 12-month period. The Zacks Consensus Estimate for 2026 earnings has been steady at $14.42 per share, indicating 11.7% growth from the 2025 consensus estimate figure of $12.93 per share. (IDXX - Free Report). 3. Microsoft (MSFT) targets to become carbon negative, water positive, and generate zero waste by 2030… This Zacks Rank #3 (Hold) company is leveraging AI for Good Lab and tools like the Microsoft Planetary Computer to drive biodiversity conservation… Microsoft shares have returned 14.7% in a year. The Zacks Consensus Estimate for fiscal 2026 increased a couple of cents to $15.61 per share, indicating 14.4% growth from the figure reported in fiscal 2025. (MSFT - Free Report)." End quotes ------------------------------------------------------------- Top Renewable Energy Stocks To Watch Today This next article picks a few lesser-known, and for some sustainable investors, a few controversial companies for review. It's titled Top Renewable Energy Stocks To Watch Today on marketbeat.com and is by MarketBeat. Here are several brief quotes from the article. "1. Quanta Services (PWR) provides infrastructure solutions for the electric and gas utility, renewable energy, communications, and pipeline and energy industries in the United States, Canada, Australia, and internationally. Read Our Latest Research Report on PWR. 2. WEC Energy Group (WEC) through its subsidiaries, provides regulated natural gas and electricity, and renewable and nonregulated renewable energy services in the United States. It operates through Wisconsin, Illinois, Other States, Electric Transmission, and Non-Utility Energy Infrastructure segments. Read Our Latest Research Report on WEC. 3. NOV (NOV) designs, constructs, manufactures, and sells systems, components, and products for oil and gas drilling and production, and industrial and renewable energy sectors in the United States and internationally. Read Our Latest Research Report on NOV. 4. Clearway Energy (CWEN) operates in the renewable energy business in the United States. The company operates through Conventional and Renewables segments. Read Our Latest Research Report on CWEN. 5. HA Sustainable Infrastructure Capital (HASI) through its subsidiaries, engages in the investment of energy efficiency, renewable energy, and sustainable infrastructure markets in the United States. Read Our Latest Research Report on HASI. 6. Ameresco (AMRC) a clean technology integrator, provides a portfolio of energy efficiency and renewable energy supply solutions in the United States, Canada, Europe, and internationally. Read Our Latest Research Report on AMRC. 7. Gibraltar Industries (ROCK) manufactures and provides products and services for the renewable energy, residential, agtech, and infrastructure markets in the United States and internationally. Read Our Latest Research Report on ROCK." End quotes. ------------------------------------------------------------- Top Wind Energy Stocks Poised to Benefit From Clean Energy Transition My fifth article is titled Top Wind Energy Stocks Poised to Benefit From Clean Energy Transition on finance.yahoo.com. It's by Avisekh Bhattacharjee and originally published on zacks.com. In the US, the wind industry could be gaining ground despite President Trump's protestations. Here are some quotes from the article. "1. NextEra Energy (NEE) is a public utility holding company engaged in the generation, transmission, distribution and sale of electric energy. The Zacks Rank #2 (Buy) company's competitive energy business, NextEra Energy Resources LLC (NEER), is the leading generator of wind energy globally. NextEra Energy, Inc. (NEE): Free Stock Analysis Report. 2. PG&E (PCG) operates as the parent holding company of California's largest regulated electric and gas utility, Pacific Gas and Electric Company.  The Zacks Rank #2 company's exposure in wind energy stems from the procurement of power from several renewable resources. Pacific Gas & Electric Co. (PCG): Free Stock Analysis Report. 3. Arcosa (ACA) is a leading manufacturer of infrastructure-related products and services that serve the energy, construction and transportation markets. This Zacks Rank #2 company's Engineered Structures business continues to benefit from strong demand for its wind towers and engineered structures. Arcosa, Inc. (ACA): Free Stock Analysis Report. 4. Constellation Energy (CEG) is a well-recognised provider of electric power, natural gas and energy management services to 2 million customers across the continental United States. Constellation Energy operates 27 wind projects across 10 states… This Zacks Rank #3 (Hold) company is launching a $350 million initiative to increase the output and lifespan of its portfolio of renewable energy sources. Constellation Energy Corporation (CEG): Free Stock Analysis Report." End quotes. ------------------------------------------------------------- AI infrastructure stocks Lumentum, Celestica, Seagate beat Nvidia 2025 My final review article covers some old favourites. Its title is AI infrastructure stocks Lumentum, Celestica, Seagate beat Nvidia 2025 on cnbc.com. It's by Kif Leswing. Here are some brief quotes. 1. Nvidia has been the biggest infrastructure winner in the artificial intelligence boom, soaring in value by almost thirteenfold since the end of 2022 to a market cap of $4.6 trillion. 2. Lumentum based in San Jose, California, makes switches, transceivers and other optical laser-based parts that are needed for fiber-optic cables. Customers have typically been telecommunications carriers and device makers like Apple, which previously used Lumentum parts in its FaceID sensor… Lumentum's stock price has jumped 372% this year… lifting the company's market cap past $28 billion. Sales surged 58% in the most recent quarter from a year earlier to $533 million.  3. Western Digital is one of three major hard drive manufacturers, along with Seagate and Toshiba. Shares of the 55-year-old company are up almost 300% this year… 'Data is the fuel that powers AI, and it is HDDs that provide the most reliable, scalable and cost-effective data storage solution,' CEO Irving Tan said in October on an earnings call… Revenue is expected to increase about 23% in fiscal 2026, with growth slowing to 13% in 2027. 4. Micron is one of three major memory producers, alongside Samsung and SK Hynix, but the only one based in the U.S… Analysts from Morgan Stanley said in a December note that Micron's results showed the best revenue and profit upside in the 'history of the U.S. semis industry' — aside from Nvidia. Revenue is expected to almost double in the year ending in August, before dramatically slowing to 24% in fiscal 2027 and less than 1% in 2028, according to LSEG. 5. Seagate is also benefiting from booming demand for storage. The stock is up 231% this year. Sales rose 21% to $2.63 billion in the company's fiscal third quarter, which ended Oct. 3. The company said at the time that 80% of its sales go to the data center market. 'There is no question that AI is reshaping hard drive demand by elevating the economic value of data and data storage,' CEO Dave Mosley said on a call with analysts… Analysts expect 21% revenue growth this fiscal year, followed by increases of about 15% and 6% in the next two years, according to LSEG. 6. Celestica founded in 1994 as an IBM subsidiary, makes switches that connect networks together and manage the data and traffic flowing through them. The stock is up more than 230% this year… Analysts at Goldman Sachs wrote in a note Friday that Celestica supplies parts for Google's ASIC. 'The company should benefit in 2026 from being the leading provider of Google TPU rack level solutions,' the analysts wrote." End quotes. ------------------------------------------------------------- More articles from around the world with Sustainable Investment Picks for January 2026. 1. Title: These Infrastructure Stocks Could Quietly Power the AI Revolution on fool.com. By Matt DiLallo. 2. Title: Top Beaten-Down Data Center Infrastructure Stocks on seekingalpha.com. By Steven Cress. 3. Title: Meet the four most sustainable funds on the market for 2025 corporateknights.com. By CK Staff. 4. Title: 3 Green Energy Stocks to Watch for a Cleaner, More Sustainable 2026 on finance.yahoo.com. By Pulkit Chamria. 5. Title: Analysts See Triple-Digit Revenue Growth in 2026 for These 3 AI Infrastructure Stocks on wallst.com. By Rich Duprey. 6. Title: The Top Clean-Energy Stocks for 2026, According to an Investment Advisor on businessinsider.com. By Samuel O'Brient. 7. Title: Top 10 Companies for CSR and Sustainability in 2025 on thecsrjournal.in. By Hency Thacker. 8. Title: This Underrated Industrial Stock Could Be the Purest Play on AI Infrastructure on fool.com. By John Bromels. 9. Title: Sustainable Investing Trends to Watch in 2026 on sustainalytics.com. By Morningstar Sustainalytics. 10. Title: The most sustainable equity funds in 2026 on corporateknights.com. Introduction by Saint Ekpali. 11. Title: Top 10: Renewable Energy Companies on energydigital.com. By Charlie King. 12. Title: The Grid Gap Gamble: Why Bloom Energy is Defying the Clean Tech Downturn in 2026 on markets.financialcontent.com. By MarketMinute. 13. Title: Some of the Best Sustainable Companies Call This ETF Home on etftrends.com. By Todd Shriber. 14. Title: Cisco Systems a Top Socially Responsible Dividend Stock With 2.2% Yield (CSCO) on nasdaa.com. By BNK Invest. 15. Title: Top 10: Sustainable Investments 2026 on sustainabilitymag.com. By Charlie King. 16. Title: Why Bloom Energy (BE) Stock Is Trading Up Today on finance.yahoo.com. By Petr Huřťák. 17. Title: Barclays Calls This 1 AI Server Stock 'Best in Class' Amid Upgrade to 'Overweight' Rating on finance.yahoo.com. By Aditya Raghunath. 18. Title: A clean technology company on the verge of transformational growth on stockhouse.com. By Trevor Abes. ------------------------------------------------------------- Ending Comment These are my top news stories with their stock and fund tips for this podcast, "January 2026 Sustainable Stock and ETF Picks." Please click the like and subscribe buttons wherever you download or listen to this podcast. That helps bring these podcasts to others like you. And please click the share buttons to share this podcast with your friends and family. Let's promote ethical and sustainable investing as a force for hope and prosperity in these tumultuous times! Contact me if you have any questions. Thank you for listening. My next podcast will be on February 27th. See you then. Bye for now.   © 2026 Ron Robins, Investing for the Soul

On The Way
Aurélie Jean – Intra : L'IA en renfort de la médecine

On The Way

Play Episode Listen Later Jan 21, 2026 33:47


Dans cet épisode d'On The Way, nous recevons Aurélie Jean, une scientifique spécialisée en modélisation algorithmique. Elle dirige une start-up, Infra qui développe des modèles d'IA appliqués à la médecine préventive des femmes.  L'objectif de cette start-up : la détection précoce du cancer du sein et de l'infarctus. En utilisant des modèles d'IA, l'entreprise va être capable d'évaluer les risques cardiovasculaires de la femme à partir de l'analyse de sa mammographie.    À travers son témoignage, Aurélie nous partage sa vision de la médecine, de la technologie et de l'avenir.  Découvrez un épisode qui questionne sur l'utilisation des nouvelles technologies et aux rapports que nous avons avec l'inclusion de l'intelligence artificielle dans la médecine. Aurélie Jean nous offre un aperçu inspirant de l'impact que l'entrepreneuriat, combiné à la technologie peuvent offrir.  L'épisode précédent d'On The Way avec Céline Caudron, Directrice Financière d'Innovafeed, ainsi que tous les autres épisodes sont à retrouver sur toutes vos plateformes d'écoutes préférées.   Bonne écoute Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

K Drama Chat
13.8 - Podcast Review of Episode 8 of Start-Up

K Drama Chat

Play Episode Listen Later Jan 16, 2026 94:39


Comment on this episode by going to KDramaChat.comToday, we'll be discussing Episode 8 of Start-Up, the hit K Drama on Netflix starring Bae Suzy as Seo Dal-mi, Nam Joo Hyuk as Nam Do-san, Kim Seon Ho as Han Ji Pyeong, Kang Han Na as Won In Jae, and Kim Hae Sook as Choi Won Deok. We also discuss Yoo Su Bin, the actor who plays Lee Chul San, and Kim Do Wan, the actor who plays Kim Yong San. We discuss:The songs featured during the recap: “Even for a Moment” by CHEEZE, “My Past” by Park Sejun and Kim Min Ji, and “Heart Signal” by Kim Dong Hyeok, plus a fun mention of IU's “Good Day.”The theme of backups—literal and metaphorical—including cloud, device, and hard drive backups and what they signify about risk management and emotional safety.Corporate Social Responsibility (CSR): what it is, its key components, and how Samsan Tech uses CSR to fund their app for the visually impaired.The evolving nature of NoonGil and how Seo Dal-mi and Nam Do-san combine image recognition and AI voice tech to empower visually impaired users.Han Ji Pyeong's initial rejection of the idea, and how storytelling plays a crucial role in business, as Seo Dal-mi's pitch emotionally resonates with Han Ji Pyeong despite his pragmatic stance.The concept of Daily Active Users (DAUs), viral marketing, and how NoonGil's downloads explode after a social post from baseball star Park Chan Ho.The powerful reveal of Choi Won Deok's feedback notebook, and how this leads to Seo Dal-mi finally learning about her grandmother's deteriorating eyesight.The emotional gravity of the grandmother using NoonGil to hear a Bible passage, and the symbolism of her regaining a sense of independence.The rivalry between Han Ji Pyeong and Nam Do-san intensifies, with two alternate endings showing different dynamics around the scrunchie.Important language and etiquette notes: how Seo Dal-mi calls HJP “Han Jang-nim” and how he respectfully calls her “Seo Daepyonim.”The storyline of Seo Dal-mi's mother and her complicated motivations around reuniting with Won In Jae.A deep dive into Silicon Valley's Pay It Forward culture and the “five-minute favor.”We spotlight Yoo Su Bin and Kim Do Wan—the quirky best friends in Samsan Tech—and discuss their careers, recent works, and breakout roles.ReferencesNo Other Choice on IMDBGood Day by IUJat-guksu - WikipediaGapyeong County - WikipediaPay It Forward is Silicon Valley's Open Secret to SuccessThe Power of the Five Minute Favor by Adam Grant

The Court Reporter Podcast
#74 - Navigating the Confusion of Notary Requirements for Court Reporters

The Court Reporter Podcast

Play Episode Listen Later Jan 9, 2026 14:44 Transcription Available


The salient point of this podcast episode revolves around the complexities and frustrations associated with the notary requirements for court reporters, particularly in the context of the differing regulations across jurisdictions. I delve into my personal experience of preparing for the notary test, which I undertook under challenging circumstances, and reflect on the relevance of the material to my profession. The episode serves as a platform for exploring the broader implications of certification and compliance in our field, while also questioning the necessity of certain regulations that may not correlate with our day-to-day responsibilities as court reporters. I invite listeners to engage in this discourse, fostering a community of shared insights and experiences. Ultimately, we aim to illuminate the pathways toward professional development and clarity within the court reporting profession.Takeaways:This podcast emphasizes the importance of reflective practice in the court reporting profession, urging listeners to consider their roles deeply.Listeners are encouraged to navigate the complexities of notary law and CSR certification with confidence and clarity.The conversation highlights the necessity of movement and action in addressing complaints, thereby facilitating personal and professional growth.The podcast discusses the disconnect between notary law and court reporting duties, questioning the relevance of notary certification for court reporters.It is suggested that the court reporting community advocate for a more coherent licensing system, similar to that of California.Listeners are reminded that one's perspective can be transformed through movement, encouraging proactive engagement with challenges.

VHMA Manager to Manager
Developing the Ultimate Customer Service Rep

VHMA Manager to Manager

Play Episode Listen Later Jan 8, 2026 37:34


I am really excited to welcome Carol Hurst, LVT CVPM, of Encore Vet Group to the podcast for this episode! Carol is the kind of person who brings twenty years of hands-on experience and a true passion for growing people and culture. We spend this episode discussing one of the trickiest parts of veterinary management: building and training your client service team. It's a topic that can definitely feel intimidating, especially when you're dealing with people coming from all kinds of backgrounds, levels of experience, and expectations, but Carol helps it seem a lot less so with her wonderful insight! We kick things off talking about interviews and how to spot soft skills, what questions actually reveal how someone handles stress, and why that initial spark of engagement during an interview can tell you everything about a potential hire. Carol and I discuss why certain past experiences such as working in food service or with kids can actually be golden for client-facing roles, while others, like some banking or medical-office experience, may not translate as well. It's all about reading people, anticipating needs, and finding that warmth that makes clients feel truly cared for. We also get into training strategies, with Carol sharing some practical ways to balance teaching the technical side of the job with the soft skills that really keep clients coming back - everything from how to handle phone calls and scheduling to creating authentic connections at the front desk. We explore the concept of accountability, team buy-in, and how to define what "unmatched" service looks like in your practice, and I even share some lessons that I have learned the hard way such as setting expectations clearly during onboarding and carving out small wins for new team members so that they can feel confident in hectic moments! Listen in to hear Carol's insights into everything from rethinking your CSR workflow to using technology effectively so that your team can spend more time connecting with clients instead of just checking tasks off a list. If you have ever felt like client service is this mysterious puzzle, Carol's perspective will give you clarity and maybe even a little relief! Show Notes: [2:46] - I talk about my recent CSR hire and why I hired her. ​​[4:32] - For CSRs, Carol tends to prioritize soft skills over experience because people skills are so important. [7:23] - Carol asks situational questions to see how applicants handle stress. [9:55] - Carol discusses how food service builds quick connection skills, while bank teller experience sometimes lacks creative client service. [12:10] - Hear how I consider innate traits and past experiences when evaluating whether applicants fit the culture. [15:25] - Training can be difficult, so Carol therefore uses flexible methods such as regular check-ins. [18:46] - Carol integrates soft skills into training and encourages CSRs to bond with clients. [20:26] - Soft skills and warmth create returning clients beyond just checklists and tasks. [22:44] - Carol highlights the importance of giving CSRs ownership of the client experience to ensure consistent service. [25:37] - Carol encourages allowing the team to define "unmatched" service. [28:40] - Hear how Carol teaches CSRs compliance, appointment management, and confident communication with clients. [30:20] - Carol stresses simplifying appointments and responsiveness while ensuring that CSRs improve the overall client experience. [32:38] - Carol advises reviewing workflows in order to reduce task overload and boost CSRs' client connection. [35:41] - Carol recommends using technology for efficiency while preserving in-person interactions as much as possible. Thank you for listening. Remember you are not in this alone. Visit our website for more resources. Links and Resources: VHMA Web Page VHMA Coronavirus Resources VHMA Facebook VHMA Twitter VHMA on Linkedin Carol Hurst on LinkedIn Encore Vet Group Web Page Encore Vet Group on LinkedIn Digitail Web Page

The Better Than Rich Show
Stuck at $3–6M? The Numbers Problem Most Owners Miss with Paul Maskill

The Better Than Rich Show

Play Episode Listen Later Jan 5, 2026 51:50


Growing a home-service business from $3–5M to the next level isn't about more leads—it's about clarity, financial visibility, and eliminating guesswork.In this episode of The Better Than Rich Show, host Mike Abramowitz sits down with Paul Maskill, Fractional CFO and founder of Blue Collar Advisors, to break down the systems and scoreboards that unlock predictable profitability—even in uncertain markets.Paul explains why so many contractors feel stuck between $3–6M, how to define what the next level actually means for your life and business, and why accurate numbers turn every business problem into a solvable equation.You'll learn:Why most owners don't need more leads—they need better conversionHow to break down a $6M P&L and engineer $1M in profitThe KPIs every CSR, dispatcher, tech, and marketer should trackWhy online scheduling and ballpark pricing are now table stakesHow pricing mistakes and non-billable time destroy marginsWhen to hire (and when hiring makes things worse)How scoreboards eliminate stress, confusion, and reactive decisionsIf you want more cash flow, fewer surprises, and a business that's actually exitable, this episode is required viewing.⏱️ Timestamps (Retention + SEO)00:00 Intro — Mike welcomes Paul and frames the conversation01:00 “What is the next level?” — Paul's starting point with every client02:00 Why owners chase revenue without knowing why04:00 Defining success beyond “I want 8 figures”08:00 Inside a $6M P&L + the path to $1M profit10:15 Alternative scoreboards: values, impact, team income goals12:00 KPIs for techs, CSRs, dispatch, and marketing17:00 Customer journey leaks — why more leads won't fix it18:40 Online scheduling & modern buyer expectations23:00 Branding vs advertising — where owners misdiagnose problems30:00 Scoreboards: the cure for “busy but broke”33:00 Booking-rate improvements & CSR scorecards35:30 Hiring decisions: data vs desperation39:00 Pay-for-performance & technician productivity40:20 Pricing mistakes & true hourly rate math43:00 Non-billable time, load factor, and undercharging45:00 Paul's free pricing calculator + website framework47:00 What “Better Than Rich” means to Paul Maskill49:00 Closing thoughts + 2026 collaboration preview

No Filter with Kobo
73. Inside EcoVadis Gold

No Filter with Kobo

Play Episode Listen Later Dec 31, 2025 24:58


In this special end-of-year episode, we're closing out 2025 by celebrating a major milestone: Kobo's EcoVadis Gold Sustainability Rating, placing the company among the top 2% of organizations globally.Gabby is joined by Luna Fascina, CSR & Technical ServiceManager at Kobo, to unpack what corporate social responsibility really means, why EcoVadis is such a critical benchmark, and how Kobo's sustainability journey has evolved since first reporting in 2014. Luna shares the behind-the-scenes work that led to Kobo's highest score to date—from aligning global teams and improving documentation to strengthening supplier engagement and launching Kobo's first CSR report. The conversation also explores the four EcoVadis themes, the growing focus on carbon footprint and Scope 3 emissions, and Kobo's goals for continued progress in 2026.Later in the episode, Elsie shifts the focus to formulation,diving into the science behind KHP-068 Scalp and Hair Serum with Nyalah Abasali, US Application Chemist at Kobo. Together, they explore the inspiration behind the formula, the skinification of haircare, and how key ingredients like Lusplan™ SR-DM4, KOBOGUARD® NATURAL 3000-CO55, and SunBoost ATB Natural work in harmony to deliver lightweight gloss, scalp comfort, and long-lastingperformance. From sustainability strategy to ingredient-level performance,this episode offers a full-spectrum look at how Kobo is advancing responsible beauty.Join us January 7th at 11:00 AM EST for Kobo'sRegulatory Webinar, where we will discuss regional updates, “green cosmetics”, and a more in-depth look into the importance of CSR. Register now by using this link: https://attendee.gotowebinar.com/register/6972535846872056149  ABOUT US: Since 1987 Kobo has provided innovative, technology-basedraw materials to the cosmetic industry. The product range includes Surface Treated Pigments, Microspheres, Suncare and Color Dispersions, Silicone Fluids, Specialties, Natural Ingredients, Effect Pigments, Boron Nitride and DeliverySystems. Kobo has five locations, USA (Corporate Headquarters), France, Japan, Brazil, and UK and is represented globally by independent agents.Learn more at: ⁠https://www.koboproductsinc.com

Full Story
Gina: Mythmaking – episode 6

Full Story

Play Episode Listen Later Dec 27, 2025 74:23


Gina Rinehart's father, Lang Hancock, is well known as a pioneer of the iron ore industry in Australia but few realise he started his mining career on a smaller scale and digging for a different substance – blue asbestos. Hancock and his partner started the mining operation at Wittenoom in the 1940s before selling it to another company, CSR, which mined the area for 20 more years. Wittenoom has become synonymous with an immense tragedy that unfolded upon thousands of the people who lived and worked there due to exposure to asbestos fibres. In this episode of Gina, we interrogate some of the stories her family chooses to celebrate – and others they don't

Veterinary Viewfinder Podcast
T'was the Night Before Christmas: Veterinary Edition

Veterinary Viewfinder Podcast

Play Episode Listen Later Dec 24, 2025 5:21


This week, the Veterinary Viewfinder keeps a beloved tradition alive with a festive gift for the profession. Dr. Ernie Ward and Beckie Mossor, MPA, RVT, share a brand-new veterinary rendition of T'was the Night Before Christmas, written for every veterinarian, technician, assistant, CSR, kennel team member, and manager working through the holidays. The poem walks listeners through a Christmas Eve shift full of familiar chaos, unexpected cases, and the kind of humor that only happens in a clinic on a busy night. You'll hear nods to the species you treat, the equipment that never seems to cooperate, and the teamwork that holds the whole place together. Most importantly, the episode offers a moment of gratitude for everyone who shows up for patients and families during a season that can be joyful and exhausting at the same time. If your clinic is open this week, or if you've ever spent a holiday in scrubs, this episode is meant to bring a smile, a sense of recognition, and a little warmth at the end of a long year. Merry Christmas from the Viewfinder family to yours. #VeterinaryViewfinder #VetMed #VetTechLife #VeterinaryPodcast #HolidayShift #ChristmasInVetMed #VetClinicLife #SantaPaws #TwasTheNightBeforeChristmas #VetTeamStrong

Digitalk.rs
CSR - trend ili zalog za budućnost? I Jasmina Lukić I DigiTalk EP 245

Digitalk.rs

Play Episode Listen Later Dec 23, 2025 57:31


U svetu gde su „zelene“ i „odgovorne“ poruke svuda oko nas, kako prepoznati iskrenu nameru? Jasmina Lukić (NIS) u novom Digitalku govori o važnosti transparentne komunikacije i kontinuiteta u društveno odgovornom poslovanju. Diskutujemo o tome zašto CSR nije trka na kratke staze za „brzi aplauz“, već maraton ulaganja u poverenje zajednice. Saznajte kako edukacija javnosti i uključivanje zaposlenih postaju ključni faktori u stvaranju društva koje se temelji na solidarnosti i inovacijama. Jasmina Lukić, Head of CSR Sector @ NIS a.d. - https://www.linkedin.com/in/jasmina-luki%C4%87-b69712369/ O čemu smo pričali: - Uvod i predstavljanje - Zašto je danas važno baviti se održivim razvojem i društvenom odgovornošću - Razvoj društveno odgovornog poslovanja od tradicionalnog shvatanja do strateškog partnerstva sa zajednicom - ‘'Naša budućnost je zelena'' - šta to zapravo znači - Program ‘'Zajednici zajedno'' - Kakva je budućnost društveno odgovornog poslovanja? Pratite Digitalk podkast za više tema iz digitalnog marketinga, advertajzinga i karijere u kreativnoj industriji: LN: https://www.linkedin.com/company/digitalkrs FB: https://www.facebook.com/Digitalk.rs IG: https://www.instagram.com/digitalk.rs/ Posetite naš sajt i prijavite se na našu mailing listu - https://www.digitalk.rs Prijavite se na naš YouTube kanal: https://bit.ly/3uWtLES Veliku zahvalnost dugujemo kompanijama koje su prepoznale kvalitet onoga što radimo i odlučile da nas podrže i daju nam vetar u leđa: Partneri podkasta: - Raiffeisen banka - https://www.raiffeisenbank.rs/ Digitalne usluge Raiffeisen banke koje preporučujemo za mala i srednja preduzeća: https://bit.ly/4983HfA - Kompanija NIS - https://www.nis.rs/ - Ananas - https://ananas.rs/ - kompanija Idea - https://online.idea.rs/ Prijatelj podkasta: - BiVits ACTIVA vitamini i minerali - https://bivits.com/kategorija/bivits-paketi/ Puno obaveza, stres, prekovremeni rad... zvuči poznato? E, za to imamo pravo rešenje. To su BiVits ACTIVA vitamini i minerali. Sa njima ćete lako uzeti zdravlje u svoje ruke i više od toga. Preporučujemo vam NO STRESS paket – kombinacija tri suplementa koja pomažu da se bolje naspavate, smanjite napetost i podignete energiju. Na BiVits sajtu možete pronaći kombinaciju koja je baš za vas, a uz poseban kod DIGITALK ostvarujete i 25% popusta! Uzmite zdravlje u svoje ruke – uz BiVits ACTIVA vitamine i minerale! - Izdavačka kuća Finesa - https://www.finesa.edu.rs/ U ovoj epizodi podelićemo dve knjige "CEO: 6 liderskih pristupa koji prave razliku" izdavačke kuće Finesa onima koji budu najbrži i najkreativniji sa komentarima, a možete nam slobodno pisati i na info@digitalk.rs i direktno nam uputiti komentar, sugestiju ili primedbu. Takođe, svi oni koji na Finesinom websajtu poruče knjige i unesu promo kod digitalk dobiće 10% popusta na već snižene cene izdanja na sajtu: https://www.finesa.edu.rs/

ceo head fb idea trend za csr c4 nost ananas tako ln no stress budu puno luki n'a raiffeisen razvoj uvod digitalk kakva partneri saznajte digitalne prijavite posetite diskutujemo
What Next?
The Marketer's Role is Tackling Doom-Scroll & Brain Rot:  CSR + Brand Opportunity

What Next?

Play Episode Listen Later Dec 20, 2025 44:20


Jess Butcher MBE, CEO and founder of Scrollaware on her transition from tech entrepreneur to social advocate for digital balance. The award-winning consumer tech entrepreneur, (most notably with AR pioneer, Blippar), a Fortune "Most Powerful Female Entrepreneur", BBC's 100 Women and three times TEDx speaker, calls for an urgent, more ethical approach to societal tech-addiction.  She argues that consumers, educators, legislators... and now business must take action to address the rapid society-wide growth of overwhelm, distraction, negativity, polarisation and loneliness . She shares evidence of the growing shoots of digital defiance among Gen Z and Gen Alpha and cites marketers and advertisers from KitKat to Heineken who are already leveraging cultural changes to shift the conversation.  She declares this the next CSR frontier, with the potential for businesses to work together to reprioritise the IRL embodied lives of both their staff and customers. 

Clare FM - Podcasts
Ennis Choral Festival 2026

Clare FM - Podcasts

Play Episode Listen Later Dec 19, 2025 10:50


One of Clare's most uplifting musical events is set to return early next year, as the Ennis Choral Festival comes back to Ennis from January 30th to February 1st, 2026, bringing three days of competition, workshops and community singing under the theme “Spring Into Song.” With choirs travelling from across the country and beyond, it promises to be a real celebration of choral music in the county. Speaking to Alan Morrissey on Friday's Morning Focus was Carmel Honan, Director of the Ennis Choral Festival, Peter Murphy, Head of Marketing & CSR at Ei Electronics and Margaret O' Brien, CEO Ennis Chamber. Photo (c) Ennis Choral Festival Facebook

That's Just Good
From Transactional to Transformational: Impact Storytelling for Business

That's Just Good

Play Episode Listen Later Dec 17, 2025 13:18


In today's business world, giving back is expected, but simply sharing the numbers is no longer enough. The brands that rise above are the ones that know how to tell their story. In this episode, we explore how businesses of any size can shift from transactional impact to transformational storytelling. You will learn how to turn your community work into meaningful narratives that capture hearts, build loyalty, and move people to action. We break down a clear, practical storytelling framework and share real-world examples from global brands like Warby Parker and Patagonia to small local businesses making a big impact. This is not about polished press releases; it is about authenticity, emotion, and intention. Whether you are leading CSR efforts, running a nonprofit, or building a purpose-driven company, this episode will help you connect your mission to your audience in a powerful way. If you want to make a difference and be remembered for it, this is where the work begins.

Owned and Operated
Remote Staffing for Contractors: How to Hire Offshore for Recruiting, Dispatch & Ops

Owned and Operated

Play Episode Listen Later Dec 16, 2025 31:33 Transcription Available


In this episode of Owned and Operated, John Wilson sits down with Aizik Zimerman of Jay Blanton Plumbing (Chicago) to break down the remote staffing playbook that most home service operators still aren't using.John and Aizik start with a real-world story from a contractor event—how one company allegedly went from $0 to $6M using yard signs, and how Aizik tested it immediately (including the “don't put them on every corner” lesson).Then they go deep on what actually drives scale: building a remote-first, offshore-heavy team that works in the real world. Aizik shares how his business grew to 140 employees with 50+ overseas team members, and how he structures offshore hiring across accounting, install coordination, marketing, recruiting, dispatch, and fleet coordination.They break down the “hub and spoke” model: keep your US leaders focused on thinking and decision-making, then build specialized offshore roles to handle execution—so your business moves faster without bloating payroll.If you're trying to expand coverage, build specialization early, or you've wondered whether recruiting + dispatch + ops coordination can really be offshored, this episode is the blueprint.What You'll LearnWhy “if it can be done remote, it can be done from anywhere”The hub & spoke model: US leaders + offshore execution podsHow Aizik offshores technician recruiting (and why it's a massive unlock)Which roles are easiest vs hardest to offshore (CSR vs dispatch/install coordination)How to reduce “overemployment” risk with real systems (Zoom rooms, accountability layers)Why you should default to remote-first hiring at any size—even at $500K/year

Two Tree Guys
#174: Gear Talk - Jason and Shayna Shadowen - My Office Help

Two Tree Guys

Play Episode Listen Later Dec 13, 2025 28:00


Shayna Shadowen grew up a third-generation electrical worker, and Jason married into the trade. After years in new construction and eventually running a service company, they discovered a need for better office support in small rural trades businesses. That led to My Office Help—an outsourced back-office and CSR solution built around powerful systems, including multiple CRMs, custom mapping, scheduling, QuickBooks Online bookkeeping, and even AI-powered phone answering. They now help small to mid-sized companies (up to ~10 trucks) handle calls, permits, dispatching, and more so business owners can “do what you do best and let us do the rest.

That's Just Good
Corporate Social Responsibility Isn't Charity — It's Strategy

That's Just Good

Play Episode Listen Later Dec 11, 2025 7:35


Corporate Social Responsibility isn't a side project; it's a powerful strategy for long-term impact and business success. In this episode, Nick breaks down why doing good is no longer optional for companies, how CSR drives purpose, profit, and people, and how every business, regardless of size, can create real change in the communities it serves.

The Vet Tech Cafe's Podcast
Vet Tech Cafe - Caitlin Palmer Episode

The Vet Tech Cafe's Podcast

Play Episode Listen Later Dec 1, 2025 57:19


Caffeinators, you know we don't often have guests at the Vet Tech Cafe that aren't credentialed technicians, but when we do, it means it's an important conversation. This is one of those episodes. Caitlin Palmer came by recently and she is a career CSR and is on the President's Advisory Board for the North American Association of Veterinary Receptionists, NAAVR. Did you know that existed? Some amazing people have started that organization and we talk a lot about it and the role of the CSR, and also that sometimes contentious dynamic of the front vs back of the hospital. There is some real wisdom and entertainment in this episode, don't miss it! Show Links: https://naavr.org/ https://www.myvetcandy.com/blog/2025/8/4/from-vet-receptionist-to-comedy-queen-how-caitlin-palmer-is-helping-to-revolutionizing-veterinary-education   Our Links: Check out our sponsor https://betterhelp.com/vettechcafe for 10% off your first month of therapy Follow us on Facebook: https://www.facebook.com/vettechcafe Follow us on Instagram: https://www.instagram.com/vettechcafepodcast Follow us on LinkedIn: https://www.linkedin.com/company/vet-tech-cafe Like and Subscribe on YouTube: https://www.youtube.com/channel/UCMDTKdfOaqSW0Mv3Uoi33qg Our website: https://www.vettechcafe.com/ Vet Tech Cafe Merch: https://www.vettechcafe.com/merch If you would like to help us cover our podcast expenses, we'd appreciate any support you give through Patreon. We do this podcast and our YouTube channel content to support the veterinary technicians out there and do not expect anything in return! We thank you for all you do.

The Vance Crowe Podcast
VCP: Farm Management and Rural Appraisal in our chaotic age

The Vance Crowe Podcast

Play Episode Listen Later Nov 26, 2025 64:22 Transcription Available


In this live episode recorded at an ASFMRA conference, Vance sit down with veteran farm manager and rural appraiser Dennis Raymond of Stalcup Ag Service to bridge two audiences: an in-room crowd steeped in modern agriculture and a wider listenership curious about how farmland is owned, managed, and valued. Dennis shares a career's worth of perspective—from juggling farm management, appraisals, and sales in northwest Iowa to navigating today's volatile costs, interest-rate swings, and the “heartstring” realities of legacy properties. We unpack why proposals to tax absentee landowners miss the mark, how to think in ratios like fertilizer cost as a percentage of expected gross, why land markets move with lagged fundamentals (and sometimes jump on interest-rate shocks), and how appraisers handle sentiment, comps, and variability beyond simple CSR points.We also dig into generational transitions, changing lease structures, the talent pipeline for banking and professional services in rural America, and where AI might streamline (but not replace) nuanced human judgment in appraisal and client relationships. Dennis offers guidance for new professionals, argues for people-first skills alongside agronomy and numbers, and looks ahead to a more fractionalized operating landscape with more custom work. We close with advice for the ASFMRA's next chapter and where listeners can learn more about entering farm management and rural appraisal.Thank you to The American Society of Farm Managers and Rural Appraisers (ASFMRA) and Farmers National Company for sponsoring this episode. www.vancecrowe.com/interest-based-communicationwww.legacyinterviews.com

Eat Away Kidney Stones
123 Magnesium and Your Kidneys: Everything You Need to Know [w/ Jen Hernandez RD, CSR]

Eat Away Kidney Stones

Play Episode Listen Later Nov 26, 2025 46:13


Magnesium is really having a moment in the spotlight. In this fascinating episode, Melanie and fellow kidney dietitian Jen Hernandez RD, CSR dive into why magnesium is so important for kidney health, and how to be sure you are getting in enough! Get Jen's Book! Plant Powered Kidneys (affiliate link) Connect with Jen at the Plant Powered Kidneys Website , Instagram, Facebook and Facebook Group.   Submit a question for Melanie to answer on the podcast! Connect with The Kidney Dietitian! Work with Us! |  Instagram | Facebook | Pinterest | Facebook Group | Newsletter www.thekidneydietitian.org FREE Webinar: The 3-Step Method to Prevent Kidney Stones All information in this podcast is meant for educational purposes only and should not be used in place of advice from a medical professional.  

From the Yellow Chair
Creative Ways To Show Thanks To Your Customers

From the Yellow Chair

Play Episode Listen Later Nov 25, 2025 13:36 Transcription Available


Send us a textLoyalty doesn't happen at the invoice; it happens in the simple, human moments after the job. We break down a practical gratitude playbook for home service brands—HVAC, plumbing, electrical, and beyond—so you can turn happy customers into repeat buyers and vocal fans. The strategy is delightfully simple: make it personal, make it useful, and make it consistent.We start with the smallest levers that deliver outsized returns: handwritten-style notes after big installs, quick follow-up calls that ask for nothing, and fridge-worthy mailers like school calendars, grilling temps, or Wi‑Fi password magnets. Then we layer in low-cost, high-touch ideas your techs can run daily—branded leave-behind treats, neighborhood holiday drop-offs, and surprise ornaments tied to local mascots or counties. Each touchpoint is designed to feel like a favor, not a pitch.From there, we explore scalable digital gestures and community-first moves. Think curated Spotify playlists for seasonal vibes, “Customer of the Month” spotlights that create social proof, and donated service calls for neighbors in need or local nonprofits. We show how to partner with nearby businesses for gift-card thank yous and referral swaps, and how to elevate maintenance memberships with real perks—free filters, early scheduling, and limited-time discounts on IAQ, duct sealing, or dryer vent cleaning. To close the loop, we outline a review program that welcomes honest feedback and fuels user-generated content, giving you a steady stream of stories that beat paid clicks on both trust and ROI.If you're ready to build a gratitude system your CSR team can own and your community can feel, this guide gives you the steps, scripts, and ideas to start today. Subscribe, share with your team, and tell us: which thank you tactic will you try first?If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!