We Can Be Better

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We Can Be Better features interviews with practice management leaders, physicians, managers, clinicians, technologists, and those who contribute daily to improving patient care in the physician practice. Grass roots reviews designed to help “we” improve patient care.

Owen Dahl


    • Apr 14, 2022 LATEST EPISODE
    • every other week NEW EPISODES
    • 18m AVG DURATION
    • 16 EPISODES


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    Latest episodes from We Can Be Better

    Interview with Kathryn Bassano, Lean Practice Manager

    Play Episode Listen Later Apr 14, 2022 27:08


    Kathryn has done three major projects in a short time that have lead to significant improvements in patient care for her practices in Victoria, Texas, She received her green belt in Lean Six Sigma through MGMA in 2021. Her efforts have lead to improved patient flow and management in urology, bariatric medicine, and oncology

    LSS Tools

    Play Episode Listen Later Mar 18, 2022 18:58


    A short review of key tools to use when implementing a Lean Six Sigma program. We will continue with interviews from folks who have dealt with LSS in their practice. Please share your thoughts with me at odahl@owendahlconsulting.com

    LSS Control

    Play Episode Listen Later Mar 18, 2022 6:07


    This one is necessary to listen to, we often don't follow up on solutions proposed or implemented, too busy with too many other things. Please enjoy.

    LSS Improve

    Play Episode Listen Later Mar 18, 2022 10:35


    Another in our series on Lean Six Sigma and the medical practice, this on is on the improve/do/implementation pahse

    Lean Six Sigma Analyze Phase

    Play Episode Listen Later Mar 14, 2022 10:59


    This is number 4 in our series on LSS for the medical practice. Looking at the Analyze Phase of DMAIC

    Lean Six Sigma Intro episode for a seven part series focusing on the medical practice

    Play Episode Listen Later Mar 13, 2022 13:09


    Lean Six Sigma requires focus, structure and effective application of its principles and tools available for the team leader or project manager

    LSS Measure

    Play Episode Listen Later Mar 13, 2022 11:10


    LSS episode three on Measure phase of DMAIC

    LSS Define

    Play Episode Listen Later Mar 13, 2022 11:10


    Review of the Define Phase of DMAIC, second in a series seven episodes on Lean Six Sigma

    Interview with Susan Childs

    Play Episode Listen Later Nov 2, 2020 22:51


    Awesome discussion about emotional intelligence! Very important every day but critical in this Covid era. Susan offers some great insights and suggestions for every administrator to work better with your team to improve patient care

    Interview with Paul Prusakowski

    Play Episode Listen Later Oct 13, 2020 23:16


    This is an awesome discussion. Paul is a clinician and owner of a software company. We focus on the patient, staff and management training, efficiency in the practice. He really highlights a number of key items that are practical for everyone to understand!

    Interview with Deb Bartel, Admin Portland Diabetes &Endocrinology - Covid, Protests, and Fires

    Play Episode Listen Later Sep 28, 2020 30:14


    We discussed her practice, changes made, impacts on staff and patients in 2020!!! She's had to deal with Covid, Protests, and Fires! She coordinates the Portland Health Forum of MGMA members - great networking model. Awesome discussion

    Interview with Nancy Enos, FACMPE, CPC-I, CPMA, CEMC, CPC Emeritus

    Play Episode Listen Later Sep 22, 2020 24:25


    Nancy knows coding better than most! She talks about the E & M changes coming 1/1/2021, improved wRVU weighing! But the reduction in conversion factor impacts the practice - positive or negative is an issue to be reviewed. We also discussed the audit process, feds and internal approaches. Next session will be with Deb Bartel, Practice Manager from Portland, discussing Covid, riots, and fires. Should be interesting!

    Interview with Frank Cohen!!!

    Play Episode Listen Later Sep 14, 2020 27:17


    We discussed descriptive, predictive and prescriptive analytics! Sounds complicated but Frank shared some real world examples about each. In addition, we talked about coding audits and the federal government approach in the rest of the year.

    Interview with Nick Fabrizio

    Play Episode Listen Later Sep 8, 2020 19:10


    Great interview about M & A during and projected post Covid. Discussed governance, staffing, and innovation related to the impact of Covid on the physician practice - both independent and hospital based.

    Interview with Ken Hertz

    Play Episode Listen Later Aug 31, 2020 28:36


    We discuss culture, leadership/management, recruiting and an overall look at practice management today.

    ken hertz
    We Can Be Better Introduction

    Play Episode Listen Later Aug 25, 2020 8:18


    We talk about the goals, plans and introduce the idea of all working together to improve patient care. This will be followed by several interviews with leaders, managers, clinicians, and others involved in the management of a medical practice

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