Methodology of systematically removing waste
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Seus processos estão suficientemente organizados e retornando resultados? Neste Enzimas, recebemos Eduardo Morelli, especialista em experiência do cliente, que compartilha seus aprendizados aplicando o Lean Six Sigma em grandes corporações. Ele revela como a metodologia vai além de cortar custos, focando em entregar mais valor com menos desperdício, e explica por que o apoio da alta liderança é essencial para transformar a cultura organizacional e alcançar resultados expressivos. Ficou curioso? Então, dê o play! Links importantes: Newsletter Dúvidas? Nos mande pelo Linkedin Contato: osagilistas@dtidigital.com.br Os Agilistas é uma iniciativa da dti digital, uma empresa WPPSee omnystudio.com/listener for privacy information.
In this podcast, I explain a virtual coaching and mentoring program that will be starting next week.Whether you're rolling out a new project, stuck on data analysis, or facing resistance to change, you need specific help for your unique situation that aligns within your company culture. You're already solving problems. Now I'd like to help you solve them faster, with less frustration, and more impact.Here are the highlights of getting coaching from a Lean Six Sigma Master Black BeltTwo group coaching sessions (90 minutes each on Zoom, every other week, recorded if cannot attend) – $450 valueOne 30-min private coaching call per month (if group call isn't enough) – $75 valueWill group you with others based on skills, experience and needs (see details below)Learning modules, templates and guides to refresh you on improvement concepts and methods – $2500 valueOnly $50/week – cancel anytime (no contracts) Go to https://greenbeltcertification.com/lean-six-sigma-virtual-coaching-calls/ to learn more about the program.Learn more about BPI7 Continuous Improvement Best Practices: https://mail.biz-pi.com/lss-best-practices-funnelNeed help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support callPodcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5SBIZ-PI.comLeanSixSigmaDefinition.comHave a question? Submit a voice message at Podcasters.Spotify.com
Hilary Constable is a writer, event host, and HR professional with over 20 years of business experience—and a passion for helping people do the work that truly matters. She brings a rare mix to the table: an MFA in Creative Writing, three Lean Six Sigma certifications, and deep expertise in both process improvement and human-centered HR.As the founder of Constable HR, Hilary has led projects across nonprofits, municipalities, and medical practices—building everything from employee handbooks to onboarding systems to compensation analyses.She's also a speaker at DisruptHR conferences this year, where she's helping leaders rethink the way we show up at work.But what makes Hilary especially interesting is her belief in the unexpected things that help us grow professionally like hobbies, personal development, and even the language we use in team meetings. I think that will come through in today's podcast because she's quite unique in terms of the topics she chooses to cover.Today, why your day job needs your hobby.Resources:Connect with Hilary Constable on LinkedInCheck out The Writers Escape PortalFollow us:Follow Let's Eat, Grandma on LinkedInUse Chris' LinkedIn for the newsletterCheck us out on Instagram Hosted on Acast. See acast.com/privacy for more information.
In this episode, I dig deeper on how impactful emotional healing and somatic work can be and how they specifically have improved my life and relationships. Specifically, I talk about it has helped me heal my mom wound, release my anxious attachment with dating and become a more grounded and confident man, just to name a few benefits. I am initiating the men in this audience that weren't encouraged to feel their emotions, struggling in their relationships or just feel the call to release past wounding to listen in. Connect with Ryan on Instagram: @ryanspencecoaching and feel free to share with me in my DMs on what inspired you and if you would like to hear more breakthroughs from emotional healing work in relationships or business. Interested in Changing your Habits, The Manifestor Way: If you're interested in changing your habits like I did, check out The Manifestor's Guide to Healthy Habits on The Manifestor Community's Website! Interested 1 on 1 work with Ryan: If you're interested in finally taking the action towards your goals of getting healthier, helping your business be more cost and time efficient or reducing your stress anywhere in your life; you can find me on The Coaching Academy with The Manifestor Community's website. Learn more about Ryan I'm a 2/4 Splenic Manifestor here to initiate growth minded people into an aligned life, relationship and business that starts from a place of self love and internal wellness. I'm a Certified Life & Wellness Coach with 700+ hrs experience with over 100 clients from solopreneurs to executives. Certified Business Consultant (Black Belt in Lean Six Sigma) with 14 years experience saving businesses 1,000's of hours, $100,000's in cost and massively reducing stress for business owners. I especially love working with service based businesses like Coaches, Healers, Therapists and others that feel passionate about their work.
Listen to this #IISEAnnual2025 podcast break with Valerie Maier-Speredelozzi from the University of Rhode Island, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON'S CULLEN COLLEGE OF ENGINEERING: At the University of Houston's Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.
Listen to this #IISEAnnual2025 podcast break with Jingfei Chen, senior principle product manager at ServiceNow, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON'S CULLEN COLLEGE OF ENGINEERING: At the University of Houston's Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.
Melika Jahan Beikloo is a Ph.D. candidate from Clemson University in the industrial engineering department. It's her first time at #IISEAnnual2025, and she's also giving a presentation Monday, June 2. Listen to this #IISEAnnual2025 podcast break with Melika, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON'S CULLEN COLLEGE OF ENGINEERING: At the University of Houston's Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.
Listen to this #IISEAnnual2025 podcast break with Sanjit Addepally from Rutgers University, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON'S CULLEN COLLEGE OF ENGINEERING: At the University of Houston's Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.
Listen to this #IISEAnnual2025 podcast break with Max Miller from Auburn University, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON'S CULLEN COLLEGE OF ENGINEERING: At the University of Houston's Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.
Listen to this #IISEAnnual2025 podcast break with David Gray from Autodesk Inc., recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON'S CULLEN COLLEGE OF ENGINEERING: At the University of Houston's Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.
Carly Walker of Auburn University is a first-time IISE Annual Conference & Expo attendee. She said she's enjoyed her first year at the event thanks to what she describes as a “welcoming" atmosphere. Listen to this #IISEAnnual2025 podcast break with Carly, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON'S CULLEN COLLEGE OF ENGINEERING: At the University of Houston's Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.
Send us a text Content Warning: Suicide ideation; mention of alcoholism, abuse, depressionAbout This EpisodeNina Eiland shares her extraordinary journey from questioning her worth to discovering a bold new path rooted in self-compassion and purpose. Starting over within the trucking industry, Nina's grit and determination caught the attention of mentors who helped her rise through the ranks. Choosing to redefine leadership on her own terms, she has leaned into being true to herself and sharing her story of perseverance. Now the author of Grace in Leadership: A Nobody's Guide to Inspired Leadership, Nina reminds us that true leadership begins within, and that embracing our perfectly imperfect selves can unlock a future brighter than we imagined. Tune in for a story of resilience, reinvention, and the power of believing in your own worth. About Nina EilandNina Eiland currently resides in Dothan, Alabama, with her husband, John, and their three beautiful children Brandyn, Celia and Charlotte. Professionally, Nina brings over a decade of leadership experience in human resources and people operations across both public and private sector organizations. She is a certified HR Consultant and Professional Life Coach, holding credentials including PHR, SHRM-CP, and certifications in Lean Six Sigma and People Analytics. Her debut non-fiction book, Grace and Leadership: A Nobody's Guide to Inspired Leadership, focuses on servant leadership, shaped by her journey of self-acceptance and the importance of showing grace to herself and others. Additional ResourcesWeb: graceandleadership.comLinkedIn: @NinaEilandSupport the show-------- Stay Connected www.leighburgess.com Watch the episodes on YouTube Follow Leigh on Instagram: @theleighaburgess Follow Leigh on LinkedIn: @LeighBurgess Sign up for Leigh's bold newsletter
Když lidem ukazuji nové AI vychytávky, často slyším: "No tak to už [doplň povolání] nebudou mít co žrát!" Nebojte, budou. Víc, než si myslíte. Často se setkáváme s předpověďmi, které profese nejdříve zaniknou pod tíhou AI. Pravda je taková, že pokud nějaké povolání neznáme, na venek nevidíme, kolik se pod danou prací skrývá komplexity a nutnosti kreativity, neformálních znalostí a zkušeností. V dnešním dílu mého podcastu si to ukážeme na příkladu několika profesí, které jsou údajně v ohrožení. Možná ale ne tolik, jak si myslíte. O podcastu Jak v práci dělat více zajímavých, smysluplných věcí a méně těch otravných? Příběhy a myšlenky o tom, jak získat kontrolu nad svou prací a čas i energii něco změnit. Jak se dostat k zajímavé práci? Jak se nezbláznit z meetingů? Kolik hodin pracovat? Jak zlepšit komunikaci? Jak přestat věci odkládat? To jsou palčivé otázky, na které každý hledá odpověď. Podcastem vás provází Jiří Benedikt, trenér, který pomáhá lidem ve firmě tvořit a růst v digitální době O autorovi Jiří Benedikt je inovátor a lektor. Učí lidi ve firmách vést inovační projekty, chytře používat technologie a pomáhá jim tak uspět v digitální době. Pracuje třeba pro Škoda Auto nebo Johnson&Johnson Má doma dvě malé dcerky. Rád chodí po horách, leze po skalách a leží v knížkách. Píše blog na JiriBenedikt.com a točí podcast DalsiKroky.cz viz profil autora na webu Sledujte další moji tvorbu Můj český Youtube kanál Můj anglický Youtube kanál Propojme se na Linkedin Sledujte můj blog na téma chytrá práce Odebírejte novinky Pokud chcete dostávat upozornění na nové díly, můžete jít na JiriBenedikt.com/novinky a já vám každý čtvrtek pošlu co je nového jak v podcastu tak na mém blogu. Budu taky rád, když podcast budete sdílet a doporučíte ho lidem, které by mohl zajímat. Pokud mi chcete cokoli vzkázat, okomentovat to, co říkám, nesouhlasit, nebo přidat vlastní zkušenost, napište mi email na adresu jiri@jiribenedikt.com, všechny emaily čtu a na všechny odpovídám. Videokurzy pro jednotlivce Na serveru Profikem.cz najdete moje videokurzy Excelu pro jednotlivce. Můžete se podívat na bezplatný kurz i na kurzy k zakoupení. Školení pro firmy Digitální transformace Design thinking Lean Six Sigma Time management Adaptabilita Kreativita Excel Bezplatně ke stažení Na svém webu mám spoustu výukových materiálů, šablon a taháků ke stažení na tyto témata: Design thinking MS Excel Lean Six Sigma Projektový management Time management Prezentační dovednosti Knihy, které doporučuju Toto je seznam českých i anglických knížek a online zdrojů, které zmiňuju a doporučuju na mých školeních Design thinking, Lean Six Sigma, Time management a dalších. www.jiribenedikt.com/knihy
In this episode, I share an inspiring interview with Dr. Lucas Chesla, Lean Six Sigma Master Black Belt with Value Added 616, and founder of the nonprofit, Full Armor Ranch. In a world where continuous improvement leads to transformative change, he stands out as a master in blending Lean Six Sigma methodologies with meaningful purpose. Continue Reading
Send us a textHave you ever felt your spark dimming at work? That creeping realization that your workplace might be harming your mental health? Terence Nislow's powerful story might be exactly what you need to hear.In this episode Terence shares with host Arthi that when he realized his prestigious job with amazing benefits was slowly changing who he was as a person, he faced a difficult truth many of us encounter but few discuss openly. Despite the 36 days of annual leave and impressive salary, he found himself unrecognizable – quieter, angrier, and losing his natural enthusiasm for life. The wake-up call came when a friend asked if someone had died because his personality had changed so dramatically.What makes Terence's story particularly valuable is his methodical approach to escaping toxicity. Drawing on his Lean Six Sigma background, he created what he called the "Get Terry Back" project – complete with Gantt charts, milestones, and actionable steps that transformed an overwhelming situation into manageable progress. This strategic exit plan helped him overcome the golden handcuffs of excellent benefits and find his way to true workplace happiness.Beyond sharing his personal journey, Terence offers practical wisdom for anyone feeling stuck in a similar situation. His advice spans from seeking trusted support and journaling to exploring options and creating structured exit strategies. Most importantly, he reminds us that "no job is worth your mental health" and "walking away from something toxic isn't a sign of failure – it's a sign of strength."Terence and his wife now help others navigate similar challenges through their business, Your Project Mentor, offering practical tools and emotional support to those feeling trapped in toxic work environments. Their mission reflects a powerful truth: you deserve better, and with the right approach, positive change is absolutely possible.Ready to reclaim your workplace happiness? Listen now, and discover how to create your own path forward when a job is draining your spirit.About Terence Niselow:Terence is a Henley MBA graduate, a seasoned operations and process improvement leader with deep expertise in Lean Six Sigma and has a passion for driving efficiency, quality, and business transformation. With a proven track record of leading high-performing teams and delivering measurable results across industries, Terence is currently applying his skills at Modulr as their Operations Director for Europe. Connect with him:Website: https://yourprojectmentor.com/ LinkedIn: linkedin.com/in/terence-niselowYoutube: youtube.com/channel/UCGW8Ei_eDzIiZmg7mbztSVQSupport the show
Guest: Ravijeet Dang (Ravi), Managing Director of Iotasol Australia, tech innovator and EO Melbourne member since 2024.Host: Linh Podetti, EO Sydney member and founder of Outsourcing Angel.In this episode, Ravijeet Dang, Managing Director of Iotasol Pty Ltd, reveals how digital transformation is reshaping businesses across various industries. With 15+ years of experience, Ravijeet has worked with top global brands such as DHL, FIFA, and Fuji Xerox. He shares how leveraging SaaS, IaaS, and PaaS helps businesses enhance operations, optimize supply chains, and save costs—delivering double-digit growth month after month.Ravijeet also shares insights on digital strategy and how businesses can utilize technology to accelerate growth in today's digital-first world.ABOUT RAVIJEET DANGRavijeet Dang is the Managing Director of Iotasol, a leading digital services company specializing in SaaS, IaaS, and supply chain solutions. He has helped businesses save 20-30% in costs and achieve sustained growth. Ravi is also certified in Lean Six Sigma and PRINCE2, focusing on delivering value through innovative technology solutions.CONNECT WITH RAVIJEET DANG
Chris Holman welcomes Ann Marie Creed, Newly named president of University of Michigan Health-Sparrow Lansing, Lansing, MI. Welcome Ann, can you share your career background? We understand you start this new role May 19th? Your roles in healthcare have prepared you well for this new position? What drew you to UMH Sparrow as they underwent their search? Are there any committees or boards you will keep ties with now in this new role? Experienced health care leader Ann Marie Creed named president of University of Michigan Health-Sparrow Lansing LANSING, Mich. – Ann Marie Creed, MHSA, BA, who has extensive experience in health care leadership roles, has been named president of University of Michigan Health-Sparrow Lansing. She will begin her new job on May 19. Creed has been a vice president of Henry Ford Health System in Detroit since 2012, overseeing surgical services, operations and currently as leader of system capacity command and patient logistics. In the latter role, she oversees all admissions, transfers, bed management and much more. She also served as interim president of Henry Ford Hospital in Detroit, as vice president of Henry Ford's Wyandotte Hospital and in administrative roles with the Henry Ford Medical Group and the Wayne State Health Physician Group. Creed is also skilled in the integration of health systems and has been working on bringing Ascension hospitals' into the Henry Ford Health system. “We are incredibly pleased to have someone of Ann Marie's stature and experience join our team,” said Margaret Dimond, Ph.D., regional president, University of Michigan Health. “I worked alongside her during my time at Henry Ford Health System and have been so impressed by her knowledge and ability to execute innovative programs and initiatives. She is an exceptional leader with solid operational outcomes and expertise. Ann Marie will be a great addition to our team.” Creed's accomplishments at Henry Ford include overseeing creation of the system's virtual intensive care unit, nursing and sitter programs; consolidation of beds and transfers across the system; serving as operations lead during the pandemic; increasing surgical volume; and improving the nursing turnover rate. Creed succeeds interim president Christopher Palazzolo, who has served in that role since January and came to UM Health-Sparrow Lansing on a temporary basis as we began a nationwide search for a permanent president. Creed was selected by a search committee representing board, physician and nursing leadership and an extensive interview process that included input from team members across the organization. Creed has deep Michigan roots and received her Master of Science in Healthcare Administration from Central Michigan University and her Bachelor of Arts in Biology from Wayne State University. She is a fellow of the American College of Healthcare Executives (FACHE); is board certified as a medical practice executive from the American College of Medical Practice Executives; and is a certified green belt in Lean Six Sigma. She has served on committees of the Henry Ford Medical Group Board of Governors and the Southern Wayne County Regional Chamber. » Visit MBN website: www.michiganbusinessnetwork.com/ » Watch MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/
In this episode of 10x Your Team, Camden and Otis McGregor are joined by Rachael Lee, a powerhouse in government contracting and a trusted strategist for businesses aiming to scale within the federal marketplace. With over 20 years of experience and a track record of securing over $20 billion in awards, Rachael shares her insights on navigating the complexities of government contracts. From her beginnings with a $4.5 billion contract to helping clients secure multi-billion-dollar deals, Rachael discusses the strategies and processes that drive success in this high-stakes arena. Whether you're a small business looking to break into government contracting or an established player aiming to scale, this episode offers invaluable advice from one of the industry's leading experts.More About Rachael:Rachael Lee is a government contracting powerhouse and trusted strategist for businesses ready to break into—and scale within—the federal marketplace. A proud U.S. Army veteran and Senior Government Contracts Consultant, Rachael has spent the past 20 years transforming businesses through government contracts, securing and managing over $20 billion in awards to date.Her journey began with a $4.5 billion contract right out of the military, setting the tone for a career defined by bold wins and unstoppable momentum. Today, she leads companies to similar success—most recently helping a client secure a $2.8 billion contract with the Department of Defense.As the founder of Rachael Consulting Services, she provides elite-level support in proposal writing, bid strategy, contract management, compliance, and small business certifications. Her firm specializes in scaling companies from modest beginnings—$2M to $5M revenues—into nine-figure contenders in the government space.Backed by an MBA in Lean Six Sigma Quality Management, a BA in Organizational Management, and a BA in Supply Chain Management, Rachael combines academic excellence with tactical precision. Her process-driven, results-focused approach consistently propels small and minority-owned businesses to the top.Rachael Lee is not your average consultant—she's the secret weapon behind today's fastest-growing government contractors. If you're serious about success in the federal arena, she's the one you want in your corner.Chapter Titles and Times:Introduction to Rachael Lee [00:00 - 05:00]Overview of Rachael's background and expertiseIntroduction to the episode's themesNavigating Government Contracts [05:01 - 15:00]Rachael's journey from the military to government contractingKey challenges and opportunities in the federal marketplaceStrategies for Success [15:01 - 25:00]Insights on proposal writing and bid strategyImportance of compliance and contract managementScaling Small Businesses [25:01 - 35:00]Rachael's approach to transforming small businesses into nine-figure contendersCase studies and success storiesThe Role of Lean Six Sigma [35:01 - 45:00]How Rachael's academic background informs her consulting approachThe impact of process-driven strategies on business growthClosing Thoughts and Takeaways [45:01 - End]Final reflections from Rachael and the hostsKey takeaways for businesses looking to succeed in government contractingRachael Lee#10xYourTeam #CamAndOtis #RachaelLee #GovernmentContracting #FederalMarketplace #ScalingWithStrategy #GovConExpert #VeteranLeadership #SmallBizToBigWins #ContractSuccess #DODContracts #BidToWin #LeanSixSigma #GovConGrowth #ProposalStrategy #MinorityBusinessSuccess #HighStakesLeadership #SupplyChainStrategy #ContractingWithConfidence #FederalWins #BusinessScalingExpertRachael Leehttps://www.instagram.com/rachael_consulting/https://www.tiktok.com/@rachaelconsultinghttps://x.com/RachaelsCo81056https://www.lin
In this episode, Adam Isaacs Rae is helping us to register our Medical Devices in Malaysia. We will review the requirements for it. You will see in this episode that some elements will be similar to registration in EU or US but you will also see a lot of differences. We will also talk about cost for the registration and you will see how this is affordable. Who is Adam Isaacs Rae? Chartered quality professional with a Master's Degree focused in Strategic Quality Management from University of Portsmouth. Demonstrated history of working aerospace & defence, medical device and the construction industry. Skilled in Operations Management, Lean Six Sigma, Failure Mode and Effects Analysis (FMEA), Value Stream Mapping and Supply Chain Management. Who is Monir El Azzouzi? Monir El Azzouzi is the founder and CEO of Easy Medical Device a Consulting firm that is supporting Medical Device manufacturers for any Quality and Regulatory affairs activities all over the world. Monir can help you to create your Quality Management System, Technical Documentation or he can also take care of your Clinical Evaluation, Clinical Investigation through his team or partners. Easy Medical Device can also become your Authorized Representative and Independent Importer Service provider for EU, UK and Switzerland. Monir has around 16 years of experience within the Medical Device industry working for small businesses and also big corporate companies. He has now supported around 100 clients to remain compliant on the market. His passion to the Medical Device filed pushed him to create educative contents like, blog, podcast, YouTube videos, LinkedIn Lives where he invites guests who are sharing educative information to his audience. Visit easymedicaldevice.com to know more. Link Adam Isaacs Rae LinkedIn: https://www.linkedin.com/in/adam-isaacs-rae/ https://theotherconsultants.substack.com/p/register-your-medical-device-in-malaysia Social Media to follow Monir El Azzouzi Linkedin: https://linkedin.com/in/melazzouzi Twitter: https://twitter.com/elazzouzim Pinterest: https://www.pinterest.com/easymedicaldevice Instagram: https://www.instagram.com/easymedicaldevice
What You'll Learn:In this episode, hosts Catherine McDonald, Andy Olrich, and guest Leire Martinez discuss the importance of sustaining culture and connection in organizations. They emphasize that culture is crucial for continuous improvement and can vary across different departments and regions.About the Guest:With a strong Lean Six Sigma background, she is experienced as an Operations Director managing multi-site operations, as well as a Plant Manager, Production Manager, and Continuous Improvement Manager in the automotive sector within a VUCA environment and during challenging periods such as COVID, the chip crisis, and material shortages. Her aim is to inspire the teams she works with to achieve results as one, always acting with integrity, a willingness to win, and a commitment to making tomorrow better.Links:Click Here For Leire Martinez LinkedIn
Marcelo Germano e Igor Furniel debatem os grandes temas do empreendedorismo atual, com destaque para o acalorado confronto de ideias sobre o home office. Com visões opostas, eles discutem produtividade, liderança, cultura organizacional e os impactos reais do trabalho remoto nas empresas brasileiras.00:00 - Introdução01:38 - Quem é Igor Furniel03:49 - Lean Six Sigma: explicando o conceito12:53 - Desenvolvimento de Pessoas e Organizações21:55 - Definindo o seu perfil empresário27:13 - Home Office ou Presencial: Qual o melhor para a sua empresa?35:20 - O desenvolvimento do colaborador no dois formatos38:36 - Os impactos da geração Z no home-office45:42 - A influência da cultura e do ambiente55:33 - Padronizando processos no home-office59:28 - Comandos
Video Version About the Podcast In the realm of strategic business discussions, Ron Crabtree, a seasoned entrepreneur, assumed the mantle of authority. With a keen understanding of the trials and tribulations inherent in business scaling and talent acquisition within dynamic environments, he underscored the necessity of fostering robust professional networks and discerning between strategic and tactical hiring approaches. In collaboration with the esteemed Joseph Paris, they delved into the pivotal role of effective facilitation in propelling organizational transformation and spearheading digital integration within Lean Six Sigma frameworks. Their discourse emphasized the indispensable fusion of technical acumen with interpersonal finesse for facilitators, stressing the criticality of holistic skill sets in driving successful change initiatives. Further discussions between Joseph Paris and Ron Crabtree centered on the strategic importance of network cultivation in achieving business triumphs and the ongoing challenges entailed in sustaining enterprise prosperity post-initial program iterations. Their insights coalesced around the imperative of cultivating cultures steeped in continuity and excellence, underscored by a contemporary leadership ethos. Transitioning from discourse to actionable directives, the duo outlined a comprehensive set of strategic imperatives aimed at catalyzing tangible business advancements: Launching the Metapod podcast series in April 2024, with an inaugural focus on the Defense Production Act. Provision of diverse training programs and curricula spanning Lean Six Sigma, supply chain management, and facilitation skills, deployable via both online and in-person modalities. Engagement of meta experts as interim consultants, project managers, or subject matter authorities, fostering collaborative scoping processes to align client requisites with specialized resource allocations. Continuous refinement of vetting, skills inventory, and client alignment protocols to ensure optimal matching of meta experts with client demands and opportunities. Grounded in Ron Crabtree's entrepreneurial acumen and Joseph Paris's transformative insights, these action items epitomized a strategic blueprint poised to drive organizational excellence amidst the dynamic currents of contemporary business landscapes. About Ron Crabtree LinkedIn Profile: Company: Title: CEO of MetaOps Inc and MetaExperts Website: Year Founded: About:
In this podcast, I share the audio from a video of a speech given by former Nebraska governor and current US Senator, Pete Ricketts. He discusses how Nebraska used Lean Six Sigma to improve their services to residents, reduced costs, building space and time. He encourages the Department of Government Efficiency (DOGE) to utilize a similar approach.You can watch the video at https://www.youtube.com/watch?v=1JwDhbZBXCILearn more about BPI7 Continuous Improvement Best Practices: https://mail.biz-pi.com/lss-best-practices-funnelNeed help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support callPodcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5SBIZ-PI.comLeanSixSigmaDefinition.comHave a question? Submit a voice message at Podcasters.Spotify.com
Dr. Khwaja Moinuddin grew up in India with what he calls a “normal childhood”. He attended high school and then received his bachelor's degree in mechanical engineering in his home town. With some convincing and soul searching he then came to the United States and attended Texas Tech university where he obtained his Master's degree and began working toward obtaining a PhD. Khwaja tells us about his time at Texas Tech including how, when funding grew hard to get, he overcame his fears and adversity and found a job that helped him stay in school. Even so, while working on his Doctorate degree he secured a job with 3M and, as he tells us, he learned a lot and even today he is grateful for the opportunities he had at this company. Eventually, however, under the advice of others he did finish his PhD, but not in Mechanical Engineering as such. Khwaja began learning about organizations, how they worked, why often they didn't work well and he developed ways to help people at all levels of organizations learn how to stop being so resistive to change and thus develop more positive attitudes and constructive methods of accomplishing tasks. We get to hear much wisdom from Khwaja on leadership, resistance to change and how to better accomplish tasks by being more open to new ideas. This episode is a MUST for everyone if you are at all open to learning some new ideas and growing to be better in whatever you do at work, in life and at play. About the Guest: Dr. Khwaja Moinuddin is a renowned leader in Continuous Improvement, Change Management, and Business Transformation, with over 22 years of hands-on experience driving measurable impact across diverse industries. His mission is clear: to help organizations embed a culture of excellence, resilience, and continuous learning - not as a temporary initiative, but as a way of working. Whether leading large-scale change programs, coaching executives, or transforming operational models, he has built a reputation for delivering tangible business results and lasting cultural shifts. With deep expertise in Continuous Improvement, Change Leadership, and Robotic Process Automation (RPA), Dr. Moinuddin partners with organizations to challenge the status quo, eliminate inefficiencies, and create high-performing teams. He has worked across multiple industries, functions, and global markets, collaborating with executive leaders, middle managers, and frontline employees to break down silos and drive sustainable transformation. His holistic approach ensures that strategy, execution, and people engagement work in tandem, because real change happens when employees at every level take ownership of improvement. A passionate thought leader and author, Dr. Moinuddin has distilled his years of experience into two books that serve as practical guides for transformation: "I.N.S.P.I.R.E. - An Adaptive Change Excellence Model and Guide of the people, for the people, by the people" – A framework for leading people-centered, high-impact change initiatives. "Are You (Really) Listening?: Decoding the Secrets of Unheard Conversations" – A deep dive into the power of listening as a critical leadership and change management skill. Dr. Moinuddin's philosophy is simple: transformation is not about tools, it's about people, mindset, and discipline. If your organization is struggling with change fatigue, leadership misalignment, or resistance to new ways of working, he can help you turn obstacles into opportunities and create a culture where excellence thrives. Let's connect and explore how we can drive real, measurable business impact, together! Dr. Khwaja Moinuddin's journey is a testament to the power of perseverance, continuous learning, and an unstoppable mindset. Born and raised in a simple middle-class family in Pondicherry, India, a former French colony - he completed his schooling and earned a Bachelor's degree in Mechanical Engineering before moving to the U.S. to pursue his Master's in Industrial Engineering. At Texas Tech University, he excelled academically, achieving a 4.0/4.0 GPA in his major (Manufacturing) and an overall GPA of 3.83/4.0. While pursuing his degree, he also worked as an intern for Rhodia Inc., a chemicals manufacturing company, gaining valuable hands-on industry experience. Khwaja began his career as an Industrial Engineer with 3M, where he learned the foundations for his expertise in Continuous Improvement (CI) and Change Leadership. Over the years, he obtained multiple professional certifications, including Lean Six Sigma Master Black Belt, Certified Change Practitioner, Certified Prince2 Practitioner and Certified Scrum Master. His career took him across the globe, leading large-scale transformation initiatives in world-renowned organizations such as Ocean Spray Cranberries, Shell, Maersk, GARMCO, HSBC, and PDO (Petroleum Development Oman). Despite a demanding global career, Khwaja pursued his passion for learning, earning a Doctorate in Management Studies and a second Master's degree in Psychology while working full-time. His belief "To Learn is to Breathe" has shaped his leadership philosophy, helping organizations embrace change, embed a culture of excellence, and achieve breakthrough results. Beyond his professional accomplishments, Khwaja is a devoted husband and father. He fell in love with and married his wife, Sangeetha, while in the U.S., and together they have a 15-year-old son, Tanish. They now reside in Chennai, India. Dr. Khwaja travels frequently for his consulting work, and he continues to inspire businesses, leaders, and professionals to transform their organizations, and themselves - with an unstoppable mindset. Ways to connect with Dr. Khwaja: https://www.processexcellencenetwork.com/contributor/khwaja-moinuddin https://www.journeytowardsexcellence.com/ https://www.khwajamoinuddin.com/ https://www.journeytowardsexcellence.com/ https://www.khwajamoinuddin.com/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:20 Well, hello again, everyone. I am your host once again. Michael hingson, and you are listening to unstoppable mindset. We're really glad you're with us, wherever you happen to be in the world, and wherever we happen to be talking in the world. And today we're actually talking to Dr Khwaja Moinuddin from India. So it's a long distance boy signals travel a lot faster today than they did when we used covered wagons or Coney pony expresses. So I'm really grateful for the fact that we get to use Zoom and computers and do things in such a meaningful way. So anyway, here we are. Kwaja has written two books, and I know he's going to tell us about those, so I'm not going to give a lot of that away. He has been a transformational leader. He also has a background in mechanical engineering, and that fascinates me, because it seems to me, it's interesting going from mechanical engineering to being a transformational subject matter expert and expert by any standard. So I'm going to be curious to hear about that. But anyway, meanwhile, Khwaja, I want to welcome you to unstoppable mindset, and thank you for being here. Dr Khwaja Moinuddin ** 02:28 Thank you. Thank you, Michael, it's, it's indeed an honor to be on your podcast. And you know, as as we have been discussing, I'm no expert by any means. I have just gathered years and years of experience, 22 plus years of experience, and I'm still learning and continuous improvement, transformation. It's an ocean. So the more you know I learn, the more I feel like I don't know much. Yes, there is to learn, yes. Michael Hingson ** 03:05 Well, I know exactly what you're saying. I think if we stop learning, then we have really let ourselves down and let the world down. We need to continue to learn. And I very much enjoy doing this podcast, because I get to learn so much from so many people. It's really a lot of fun. So I want to again, thank you for being here and looking forward to all that we get to talk about today. So let's get to it. I'd like to learn a little bit about maybe the early Khwaja Growing up and so on. Tell us a little bit about you growing up in India and so on. Dr Khwaja Moinuddin ** 03:38 Yep, I'm from a very small town in Pondicherry called Pondicherry in in India, the closest big city is Chennai. It's about 160 kilometers south of Chennai. It used to be a former French colony. Now the place has been changed. I mean, the name has been changed from Pondicherry to Puducherry. But growing up, I'm the youngest of two kids. I have a brother. He's four years older than me, and my parents were typical middle class, lower middle class, both working parents. They worked really, really hard to put me and my brother through to school. They took care of us, they protected us. So I'm really grateful for my parents, my mom, my dad and my brother also could be quite me, you know, when I was young. So I'm really grateful to my family, because we were just the four of us in our family. Growing up, I went to a public school, initially, I went to a private school, and. Uh, but then my parents couldn't afford the fees, so we moved to public school, and I did all my schooling and my bachelor's in mechanical engineering in Pondicherry. So born and brought up in Pondicherry, which was a small fishing village, didn't know much about the real world until, you know, I graduated and stepped out of India for the very first time to go to the US to do my master's degree. My childhood was, was, was normal, you know, on a living on a on a coast. So I really enjoyed living near the beach. We didn't live very far away from the beach, just maybe, you know, maybe 100, 200 meters away from the beach. Growing up, I had a lot of friends, so we would be, would take our bicycles and and, you know, ride all over the town because it, you know, it wasn't as crazy as it is now with all the traffic and stuff, it was less congested. And the good thing about Pondicherry, an interesting fact is, because it was designed by the French, all the streets in Pondicherry are at right angles to each other. So you would never get lost if you are in Pondicherry, in the middle of the Pondicherry, because wherever you go, if you take a right turn and another right turn and another right turn, you will end up at the same place. So you will never get lost. That's an interesting fact in Pondicherry. How about Pondicherry? Michael Hingson ** 06:39 So it certainly is a whole lot easier to travel around pontichery than it is to travel around Washington DC by any standard, I think. So yes, there's a lot of Angular streets and streets that go in different directions in Washington. So yeah, I think I'd like pot of cherry that's pretty good. So did you learn to fish? Dr Khwaja Moinuddin ** 07:03 Not, not, yeah. I mean, I did learn how to fish, but more swimming. Used to go to the ocean almost every day. You know, I think I practically spent a lot of time on the beach with my friends and in the playgrounds. Our playgrounds used to be huge growing up, unlike now, they have become so small and condensed with all the, you know, development, the real estate that's growing in India, in Pondicherry and in India in general. But, but yeah, I did learn how to fish, you know, not using, like a fishing rod in the in the US, but using, you know, the the fishing, the the thread, you know, the nylon wire, fishing net, yeah, yeah. Not, not the net, but the wire, just was the single wire, Michael Hingson ** 07:58 well, so you what, what got you into mechanical engineering? Dr Khwaja Moinuddin ** 08:05 Well, you know, as, as all of my fellow Indians would say, in India, you are either an engineer or a doctor first. So, so I really had no choice. I had to become an engineer or a doctor. I didn't score enough to become a doctor, so I naturally became an engineer. But since I have to become an engineer, I was looking at, you know, all the different fields of engineering. What fascinated me was, you know, the field of mechanical engineering, because I heard from several of my friends and colleagues that mechanical engineering is an evergreen field, and typically, mechanical engineers can fit anywhere. And they were really, really they were, they were 100% correct. And I'm glad I chose mechanical engineering and I really liked my subject, because that what I am today would not be if I hadn't learned about mechanical engineering. Well. Michael Hingson ** 09:07 So you, you got your bachelor's degree, but then you, as you said, you stepped out and you, you actually came to the United States and went to Texas Tech to do your advanced degree. What made you do that? That's moving a long way from home, yep. Dr Khwaja Moinuddin ** 09:23 So some of my my my friends and my seniors, also, when I was doing my mechanical engineering, they were talking about something called as a GRE or a TOEFL. It sounded Greek, like Greek and Latin to me. I didn't know what it was. I had no intention of going to the US initially. My intention was to get a job and earn a lot of money and and I was almost done studying at that point of time, you know, learning subjects like thermodynamics and lot of advanced mechanics. Engineering stuff for four years really wears you out. But my my seniors and and my cousin also, and my uncles and a lot of my relatives, they said, you know, if you don't do your masters now, and if you go straight away to work, you may not have the inclination to learn more. So they really, they really prompted me or nudged me to do my Masters also, and and my mom, of course, she has been a great, great, great driving force behind me. She She encouraged me to always, always, always learn. She herself has, you know, so many degrees I cannot, I don't even know how many degrees she has. She has master's degrees and Bachelor's degrees in in, you know, all sorts of areas. And to this day, you know, she she keeps learning, and she has been a teacher for about 45 years now. So so my mom, along with my relatives and my friends. They said, You know, you need to study more so. So, you know, I had actually got a job, you know, in my fourth year. And I got a job through on campus interviews, you know, like a career fair in the in the US, similar to a career fair in the US. So I gave up that job and I wrote GRE and TOEFL. I worked hard. Got I did not get like flying colors, but I got, I got good grades in GRE and TOEFL, and then I applied to universities. Initially I was going to be an aerospace engineer, but then my friends also told me that maybe that's a difficult field to get a job in in future, because it requires, you know, us, security clearance and stuff. So you're you're better off doing something which is related to mechanical engineering, or even mechanical engineering. I didn't want to go too much into technical stuff, so I explored industrial engineering, and I found, you know, the courses and all that stuff were really to my liking and to my interest. So, so then I chose industrial engineering and Texas Tech specifically because of the industrial engineering program they had. So then and, and that's one, one thing led to another. And then I landed in Texas Tech University. Michael Hingson ** 12:26 Well, that must have been fun. So you had lots of new experiences. You learned about football and all sorts of other things in addition to your academic studies. Yes, Dr Khwaja Moinuddin ** 12:36 yes. Red Raiders. Go Red Raiders. Yeah, right. Michael Hingson ** 12:40 Well, and I, I went to UC Irvine. I don't know, I still don't know if we have a much of a football team today. We have a good basketball team, but go anteaters anyway. So it's, it is interesting how our lives change and how we end up, how God gives us different opportunities? And then, of course, the issue really is us taking those opportunities and moving forward with them. When you You certainly did. You stepped out and you moved to the United States, you went to Texas Tech, you got your bachelor's, and where did you get your PhD? Dr Khwaja Moinuddin ** 13:19 So I got my master's from Texas Tech, and I was, I also started to do my PhD in industrial engineering in Texas Tech, but unfortunately, I didn't finish, because the the department ran out of funding, and I had to search for a job. So I started to, I got my job in 3m as an industrial engineer. But I also did an internship in another company called Rodia, which is a chemicals manufacturing company. But then, you know, while I was doing, while I was, you know, still pursuing my full time job, I really wanted to go back to Texas Tech and complete my PhD, because I had completed all my coursework, except for the which was the dissertation which was pending. And you know, at that time, one of the professors told me, quadra, try and complete your PhD, otherwise you will regret it. I still remember his words to this day. I should have, you know, looking back, I should have stayed back in Texas Tech and finished my PhD. I should have, you know, borrowed some more money and finished my PhD in industrial engineering in Texas Tech. But nevertheless, what I did is I did my doctorate, professional doctorate in management studies in Indian School of Business Management. So slightly different. But, you know, I didn't, I didn't actually want to go for an MBA. So I want I did the doctorate in management studies because I was more interested in organizational behavior, operations. Management in that field. So I got it in 2012 Michael Hingson ** 15:07 Wow. So you, you, you did complete it, even though, again, it went in a slightly different direction. But what was your interest that that took you into a little bit more of a business oriented environment, because you had clearly been in mechanical engineering and in that discipline for most of your studies. Dr Khwaja Moinuddin ** 15:25 Yes, yes. So, you know, when I was doing my master's degree in Industrial Engineering, you know, and I got interested in continuous improvement, lean, Six Sigma, transformation, change management in that field, more as I was doing my masters in industrial engineering. And then when I got my first job in in 3m 3m is a great company, as you know, you know, I learned all the basics of my lean, Six Sigma change management, you know, hands on in 3m and I'm still grateful to this day that my very first job was in 3am actually, it's a funny story, because, you know, I got the job in 3m on the same day I was interviewed. So the I was very lucky. I think the the line manager really liked me, and he said, kwaja, I'm going to hire you on the spot. So I was, I was really, really, you know, ecstatic on that day, and I still remember that feeling to this day, yes. So what interested me to coming back to your question was when I was working in 3m they have a good mentorship program. So they asked me, you know, how do you want your career to be? You know, where do you see yourself in five years? In 10 years? In 15 years? How do you see yourself growing? And I said, I want to grow in the technical field. I want to become like a subject matter expert in Lean, Six Sigma, Black Belt, Master, Black Belt. And I want to grow in the technical field. And I remember the mentor, she told me, kwaja, while that's a good thought, but you will not grow much if you are purely technical, you will grow more if you combine your technical expertise with management, how to lead people, how to manage people, how to do change management with people so she actually, you know, planted the seed in me to do more of, you know, people management role. And for that, she prompted me to do more courses in people management, leading teams, how to work and collaborate with, you know, cross functional teams. And that interested me, and I started to search for courses that would give me that exposure. And then, you know, given the fact that also I took some courses in my master's, or when I was doing my PhD in industrial engineering, it prompted me more to move away from technical rather than getting a PhD in industrial engineering, to do adopt rate in management studies. And hence I, you know, slightly moved into the people management, operations management, into the softer stuff of managing people and getting stuff done through people, through others. Michael Hingson ** 18:14 Well, nothing, nothing wrong with that. I know my background was in physics. But along the way, there came a time that I was confronted with an opportunity to take a job that wasn't directly related to physics, and I chose to do it. But out of that, I ended up being put in a situation once where I had to make a choice to either go find a new job or change from doing kind of human factors studies and other things related to a product going in instead into sales, and I chose to go into sales, but my reasoning was, It's difficult enough for blind people to get jobs. Finding a new job would be really a challenge, whereas an opportunity was being offered, and it was a good opportunity, so I accepted it. So again, I know that many times we do find that there is a an opportunity that comes along that maybe we don't expect, and if we take it, it's the right way to go. Dr Khwaja Moinuddin ** 19:14 Yes indeed. And your story has been fascinating, Michael, to be honest with you, it has been, you know, it's very inspirational. Your story, me and my wife, we were sharing, you know, how you how you overcame adversity, that's really, really, really inspirational. Michael Hingson ** 19:33 Well, thank you. And I, I appreciate that. And you know, to me, it's just how we live life, and we sometimes we're presented with challenges and and we have to deal with those challenges, which is, of course, our role, and if we don't, then we're the losers for doing it. Well, in your case, did you ever have a defining moment or a situation where, if, since we call this unstoppable mindset, where. Kind of a mindset really affected you and to help you through it. Dr Khwaja Moinuddin ** 20:05 Yeah. I mean, many, many, many, many situations, there's never a dull day in continuous improvement, so it's full of challenges. Always, always. You know, in every organization I have worked for, there have been challenges in terms of, you know, how to deploy continuous improvement, how to take people with you in the journey of continuous improvement. But one of the things you know early on, when I was doing my my master's degree, is, you know, I think that that laid the foundation also for me to become more resilient and more adaptable. You know, when, when my department said they didn't have funding I wanted to, and this was, you know, when, when I was doing my master's degree, not, not, you know, when I went into my PhD, when I was doing my master's degree, after a semester, they said they didn't have enough funding. So a lot of my colleagues, you know, those who are in engineering, whether mechanical or industrial or or chemical or petroleum engineering, they would they were searching for jobs. I think it was the summer of 2001 and since it was summer, a lot of professors were on were on vacation, and I went door to door, knocking on every professor's, you know, Office, Office door. And almost everybody you know, kind of, you know, either shoot me away or said, you know, we don't have funding. Or, you know, their doors were closed because they were on vacation. So one of the, one of the things I did, you know, you know, I was very, very frustrated. I couldn't sleep. So I thought, What am I doing? What am I doing? What am I doing wrong here? Why am I not getting the funding. Why am I not getting a research assistantship? So as I was laying on my on my bed that that night, one evening, I thought to myself, and an idea came to me, why don't I go into Texas Tech University's Health Sciences Center, which is slightly far away. It's, you know, we have to walk, like, at least half an hour to get to the Texas Tech University's Health Sciences Center. And it's predominantly, you know, biology, Health Sciences Center. So nobody, none of my colleagues, had gone there to look for a job. So I thought, why not go there? Maybe I will find some luck. So initially, you know, I was told, No, you know, you don't have a biology background or, you know, we don't have jobs here. But on the third day, one professor, you know, as I was, I thought, you know, my day, on that day also is going to be a disappointment. Around five o'clock that evening, when I was about to go home and I noticed one professor's door was open. His name is branch Schneider, so if he's, if he's watching, you know, I'm grateful to him also for this brand Schneider. He is the professor in oncology department in Texas Tech University Health Sciences Center. So I approached him, his door was open, and I told him, I'm searching for a job. Any job? Would you be able to give me a job? He thought, he thought about it, and without hesitation, you know, he said, I do have a job, but you may not like it. And he said, You know, it's it involves washing dishes, bakers. Are you comfortable in doing it? I said, I thought about it, and I said, I can do it if it helps me to get in state tuition. And he also thought about it, and he said, Yeah, I think that should not be a problem. And once I agreed to do that, then he said, I don't want you to just do that. I want to use your engineering skills to help me with research. You know, doing some reports, research, reports and analysis using your engineering skills. Would you be able to do that? I said, That's my specialty. I would be glad to do that. So, you know, one thing led to another, and then, you know, he gave me the research assistantship, and you know, I was able to continue with my with my master's degree without, you know, burdening my parents. Because, you know, I had got a huge loan to go to the US, as you know, going to the US during those times is not, is not cheap. It's very expensive. So, you know, I think that's what, that's what laid the foundation. So I thought, you know, nothing is impossible. So if I can do that, I think I can convince people to do change management, at least my change management skills, and, you know, my Lean Six Sigma skills to do the continuous improvement in organizations. So I think that one moment, I think, was, you know, when, when I got that. I didn't realize that, you know, when I got back to my room and I told my friends that, you know, I had got this job, everybody's jaw dropped. They said, You have done something impossible. So they said, you know, we are now going to go to Health Sciences Center also. So I think a lot of our engineering guys went and knocked doors in Health Sciences Center, and they began to get jobs there. I Michael Hingson ** 25:24 remember once, one of the first jobs my brother ever got. He was, I think, in high school. He had gotten to high school, and he went to apply at a restaurant for a job, just to earn some money. And the owner said, Well, you know, let me think about it. Would you go outside and we got some weeds out in the in the area around the restaurant, would you just pull the weeds? And my brother said, Sure, why not? I don't have anything else to do. So he went out on like, in a half hour, he had, excuse me, he had pulled all the weeds. The manager came out and was just absolutely amazed that he had had done all of that. And he said, Well, okay, and I thought about it, I'll give you a job. And of course, he was really being tested. Would he go out and do whatever he was asked to do? Which Which he did do? And when he came home and told my parents, and I was there at the time about that, they said, you understand that this guy was just testing you to see whether you would do whatever needed to be done to help the restaurant. And you passed, and he got the job. We never know where things are going to come from. And indeed, yes, we should be open and be willing to explore. It's always a good thing when we do that. I haven't thought about that in years, but you just reminded me of that story, and it's a great story, and for me, it was a lesson that you've got to do sometimes different things, and when, when you're really asking for someone's assistance, you also need to look at what they're asking you to do, and you need to do what they're asking Dr Khwaja Moinuddin ** 27:01 yes, unless it's to shoot No, I'm not going to go out and Michael Hingson ** 27:07 shoot someone. But that's a different story. But well, that's great. Well, now, while you were in the United States, you also went off and got married, huh? Dr Khwaja Moinuddin ** 27:18 Yes, I did. Michael Hingson ** 27:21 Well, that was a that was a good thing. That's another good reason to have come to the US. Yes, now, is your wife from India or the US? Dr Khwaja Moinuddin ** 27:33 Well, it's a, it's an interesting story. Once again, we she, she is. She's two years younger to me, and, you know, we met at a birthday party, and in, you know, at a professor's daughter's birthday party. And I initially thought I knew her from somewhere, so I was very, very shy to to approach her. But then some of her, some of her friends, or, I think some of my friends who knew her, they asked me if you know I would be okay to drop them to their house. So when I was, when I was driving, I looked at her through the, you know, the rear view mirror, yeah, and I, I liked her a lot, so, but I didn't know whether she was looking at me at that time or not. But then later, I told her that I was looking at you when I was driving. And then, you know, one thing led to another, and you know, we dated. She's from India, so she was also doing her master's degree. When, when, you know, at the time, you know, I was doing an internship in in a chemicals manufacturing company in Vernon, Texas, which is in the middle of nowhere. And I used to drive three hours from Vernon to Lubbock because I thought Lubbock was in the middle of nowhere. But then, when I was when I was working in Vernon, which is just no like a small town of 10,000 people, then when I used to drive back to Lubbock, it was like heaven, Paradise. I could see many people in Lubbock. So when I was driving back and forth. And I was in, I met her in this, in this party, and then we started to date. And then, you know, we got, we got married in the US in 2000 we were dating for a very long time. We lived together also for for a long time, we got to know each other. And then we got married in 2008 Michael Hingson ** 29:42 Ah, well, that's great. Congratulations. How long have you been married now? Thank you. Dr Khwaja Moinuddin ** 29:48 Well. We have known each other now for 21 years since 2004 Yes, and we have been married since 2008 so 17 years. Wow. Congratulations. Thank you, thank you. And we have a son, 15 years old. And yeah, we, we are still, you know, happily married to each other, and she, you know, she has been a great support for me, not only in times of happiness, but but especially, you know, when I get frustrated, when when I'm not in such a good mood, or when I feel dejected, she has supported me tremendously, and she's still supporting me tremendously, but Michael Hingson ** 30:30 I bet that goes both ways. 30:33 Yes, Michael Hingson ** 30:35 you have to be more stable than you. Dr Khwaja Moinuddin ** 30:41 Yes, well, I think she's more emotionally matured also. Then I don't want to tell her that, but she may know after this podcast Michael Hingson ** 30:52 well. So you do a lot of work in working with people involved in resistance and change and continuous improvement, and you deal with people with resistance and change. How do you push back? And how do you push beyond that? How do you get people who are so resistive to change to to agreeing to change? You know, the reason I ask is that we all we all hear people talk all the time about how change is important. Changes is necessary, but none of us really want to change. How do you deal with that? Dr Khwaja Moinuddin ** 31:26 Yes, so, you know, over the years, this is what, this is what I have learned also. And you know, I, I did my masters, my second masters in psychology, and that helped me a great deal. Also, I've always been, you know, fascinated with the psychology of human behavior. So I always wondered, you know, even when working in 3m or in my first company as an intern, I always wondered, you know, why? You know, even if a change is good, why are people resisting? And years and years passed by, I always, I always thought that, you know, we can, we can always convince people with rational, logical stuff, with data. But then I found out, you know, through through trial and error, I don't get convinced using logic. I have my own ways to resist. So when I learned about how I am resisting, I thought that's natural. Then how people, other people would resist. Because, you know my girlfriend at that time, who is my wife. Now, when she used to suggest something I would resist, that. She would say, quarter, you're not organized, you know, let's, let's get the house organized. And I would resist it because, you know, getting organized is a good thing, but then I had my own way of doing stuff. So, you know, to this day, I still resist, by the way, and she's still trying to convince me to get organized, but you know, I know why I resist. You know why I'm resisting. I know how I resist. So you know that, that you know early on, helped me, that, you know, people resist because we are trying to change them. It's not the change, but it's we are trying to change them into something that they don't want to so, for example, you know, one of the one of the line managers, or one of the leaders in a company that I worked for, he was completely against continuous improvement. He was telling me, I have been doing continuous improvement quadra, for 20 years, I don't need you to come and tell me how to do my job and how to improve it. And he was very open about it. I'm so glad he was. He was so open about it. Because, you know, I have also seen people who resist very covertly. They would say yes in front of you, and then, you know, go back and do their own stuff, or, you know, they won't do anything at all. So I wanted to understand him, why he felt that way. And, you know, I went on, you know, plant walks with him, and he was very proud when we were when we were walking around the plant, he showed me all the improvements that he did. So I told him, Bill, his name is Bill, what you're doing is continuous improvement. Bill, so I'm not trying to tell you to do your job. I'm here to tell you how to I'm here to help you how to do your job in a more structured way. And that's what CI is all about. So when I said that, immediately, he said, you know, guaja, I wish somebody you know, in your place, had told me that earlier, because people who had before you, who came before you, they were all about tools and templates. And I hate to use tools and templates. I'm more of a practical guy. So then that was a learning for me, also that, you know, that was an aha moment for me, that people, you know, certain people, have. Certain way of learning, and certain people have certain way of improving, but we all want to improve. So if we guide people in the right direction, and we talk their language, you know, we use their frame of reference, we use their language and and we see what are their pain points, and we try to help them overcome those pain points, then people would naturally, you know, you know, get the we would get the buy in for for the change, and people would not resist so much. So at the end, you know, what happened is Bill became a huge supporter of CI, not only a huge supporter of CI, he passed my green belt exam. Also, I coached him, and he passed my green belt exam. And he was, he was very happy. Initially, he was, he was, he was reluctant to even attend my course. But then, you know, after he went through the course, and then, you know, after we built the rapport. And then I, and then I told him, I'm not trying to replace you or, or I'm not trying to steal your job or, or I'm not telling trying to, you know, tell you how to do your job, because that's not what I'm here for. I'm here to help you. And continuous improvement is a more structured way of doing things, because you may be doing in trial and error, and by doing trial and error, you know, you may be making some costly mistakes, but when we apply it in a structured way, we can avoid 19 99% of errors, most of the time. So he really liked that approach. And he liked my approach of making things very, very practical, not speaking, you know, in heavy technical terms, not using the jargon and explaining it to him, you know, in his own language. That's what helped, you know, reduce the resistance. And over the years, what I have done is also, you know, adapt my way of how I'm approaching resistance. One of the courses which I took, and it was a certification course, also was, you know, instead of waiting for resistance to happen to you, we should approach resistance proactively. You know, when we announce a change, we should naturally expect resistance, and when we have resistance, it's a good thing. I have never, I never heard about it before, before I attended the course. I thought always resistance is bad. I thought resistance is something that we need to fight. We need to convince people, and those people who resist, they don't know what they're talking about. I used to see them as, you know, almost like enemies at workplace. This guy is against CI, why doesn't he or she gets CI, why are they, you know, resisting so much. Why are they criticizing me so much? I used to take it personally also. Later, I learned, you know, not to take things personally as well. So what I what I found, was that we should surface resistance proactively, whether you know it is in work life or in personal life, you know, when we are trying to do something out of the ordinary. When we are trying to improve something, we should expect resistance. And if there is no resistance, then that means either the resistance has gone underground, right, which has gone into COVID stage, or people have not understood the why. You know, what is this change? What is this? How is this going to affect me, people have not understood what you're talking about. So when we explain things, we should naturally expect resistance, and resistance helps in improving, you know, what is whatever we are trying to implement, you know, whether it is like a ERP implementation or, you know, Lean Six Sigma, or a transformation project, digital transformation, anything that we are trying to do, if people are resisting or if people are expressing concerns, it's a good thing. That's what I have learned over the years. Yeah, Michael Hingson ** 38:50 at least, at least then they're open and they're talking to you about it, which is important. So how do you deal with the person who says, you know, like, like, Bill, I've been involved in continuous improvement, and maybe they really have, but you're talking about change, but in reality, what we have is working, and I'm not convinced that changing it is really going to make a difference. And you know, how do you deal with that? Dr Khwaja Moinuddin ** 39:21 Yep, again, you know, over the years, I have so many stories this. This story, again, is some of the organizations I have worked in this. This particular person was, was saying the same thing. You know, it was one of the TETRA pack manufacturing lines, you have seen the TETRA pack, right? So the the TETRA pack where juice is packed, or milk is packed, or any beverage is packed, right? So these Tetra packs, when they were producing those Tetra packs of juice, they had. An issue of the juice packs being either overweight or underweight. So they had this continuous issue on the line, not just one line, but I think three or four of the lines, so consistently, it would be either overweight or underweight. And if you are consistent, if you are having the overweight or underweight, you would be audited, and you would get into all sorts of trouble. And moreover, you know, you're losing money if you if the pack is overweight and if the pack is underweight, somebody can, can, you know, file a claim. Customer complaints would increase. So this, this particular line manager, he said, you know he was, he was avoiding me. And I know that he would, he would avoid me so, but he, you know, at that point of time, he had no choice. So he said, kwaja, I have a few ideas, you know, I don't before, you know, you come and tell me, you know, continuous improvement, blah, blah, blah. I have a few ideas. I want to test them. And he gave me, he gave me, you know, the his thought process, and he wanted to try that before, you know, he before he agreed to listen to me. So I said, Bob, I'm all for it, please. Please, go ahead and let's see whether you know what you're trying to do. Works or not. So basically, in, you know, in our language, what we call it as as an experiment in continuous improvement terminology, we call it as an experiment. He was trying to do, you know, an experiment with one factor at a time, meaning that, you know, he would try to change one variable, and he would try to see whether that has any impact on, you know, the over overfilled packs or under filled packs. So he wanted to change one variable at a time, and there were three, four variables at that time, which he thought were, you know, suspects. So he wanted to change those variables and see what the impact would be. So I told him, Bob, yeah, let's, let's, let's try that. And I told him, you know, very politely, if that doesn't work, would you be willing to try what I am asking you to do? Because I have an idea. Also, he said, Yeah, let's, let's, let's do that. So I worked with him. I worked with him on the line, with his supervisors also. And he tried, you know, one factor at a time. He trained. He changed this, he changed that. It didn't work. So reluctantly. But then the good thing was, he was open minded also, reluctantly, he said, Okay, let's, let's sit in my office and let's talk. So I told him about a concept called Design of Experiments, DOE, in that, in that me using that you know, methodology, you can basically, you can basically have three, four factors which you can vary them simultaneously, and then see the impact on over packing and under packing. So when I explained to him, when I when I taught him about the concept him and his supervisors and the line operators, he said, Yeah, let's let's try. Let's see if this works. And at the end of the day, we were both trying to improve the process. We were both trying to get rid of this problem, sure, so we should be rolling. And then it worked within, within a few days, the problem got resolved. So what I learned from that is, sometimes, you know, you need to let people you know hit the wall before you offer them a solution. So that's something that I have learned. But of course, you know, in this case, it was not such a costly mistake. It was not, it was not like a disaster, but it was the controlled disaster. So, so what Michael Hingson ** 43:28 was the actual change? What what change was made that fixed the problem? Or what was your idea that fixed the problem because he was changing variable at a time, but that was one example Dr Khwaja Moinuddin ** 43:39 at a time. Yep. So we had to do the root cause analysis. And through the root cause analysis, whatever variables that he was going after were not the root causes because he was not using a structured methodology. Okay, when we use the structured methodology, we went into root cause analysis. We did a structured like a fish bone diagram. I don't want to go into the technical details, but we did the in depth root cause analysis, and then we did something called as a design of experiment, where we chose three factors and we varied it simultaneous, so it is a controlled experiment which we did, and immediately, you know, it's not that you know you would do that, and you would get result. One month later, you would get results immediately, you would see the result immediately when you do that experiment versus what he did, it involved a certain bit of time. It would take one week for us to see a change. So when I showed him this and this versus this, he was really impressed. And from that day onwards, he became a huge supporter of CI, in fact, you know, the plant in which I was working in, you know, with the support of, you know, one of the plant managers, Tim, his name, I'm I'm still, you know, in touch with him, and you know we share thoughts with each other. I see him as a huge mentor. Also, you know, we got plant of the Year Award for a plant to talk. About to be shut down, back in 2009 so that's, that's, you know, how we were able to, you know, build the, get the buy in from all the line managers and, you know, get started on the continuous improvement journey. Because the the the management had told that if you don't improve within a few months, you would be shut down. So we all work together, and we did experiments like this, and we were able to turn around a plant, of course, you know, not just me, so I just played one small role in that we did as a team. It was a team effort, Michael Hingson ** 45:34 and that's how you really overcome resistance to change when, when people see that you bring something to the table that works, then they're probably more apt to want to listen to you. Dr Khwaja Moinuddin ** 45:49 Yep, indeed. We need to know what we're talking about. You know that that builds trust? Definitely. Michael Hingson ** 45:54 Yeah. And then the issue is that you what you're talking about is is, in a sense, different than what they understand, and it's a matter of establishing credibility. Yes, which is, which is pretty cool. Well, so tell me about your books. You've written two books, and you've written I n, s, p, i R, E, and you've, you've written another book, tell us about those. Dr Khwaja Moinuddin ** 46:25 Yes, so I, you know, I have always wanted to share my knowledge, and I have always been sharing my knowledge, you know, through training, through coaching, I have conducted so many training sessions, so many and I have learned also, you know, from from shop floor employees, frontline employees, from middle managers. I have learned so much from them. And also executives, top executives, you know, leaders from various industries. You know whether it is manufacturing or logistics or, you know, back offices, banking, you know, pure manufacturing or logistics container, container shipping business, or aluminum rolling business. So I wanted to write this book to share my knowledge, because when I see that change management or change is being implemented very poorly, that really frustrates me. So I wanted to share this, and I have seen, you know, numerous books being written on this. You know, numerous frameworks, also, you name it. You know, there are so many books out there. What I wanted to do is give a simple framework, which is, I, N, s, p, i, R, E, which is, you know, if you have to implement change you need to inspire employees. There are no two ways about it. If we can talk about logic, we can talk about change management, we can talk about what's in it. For me, everything, but in my experience, if anyone is, if any employee or if any individual is not inspired by the change, the change is not going to go anywhere. They may do out of compliance, but we will not really get their hearts in it. And that's why I, you know, came up with this framework called Inspire, which is I basically is inspired the need for change in employees. N is navigate the organization and build a coalition. And stands for that. S is to surface resistance proactively, meaning, as we discussed, don't wait for resistance to hit you. You know when you least expect it, and then, and then, you know the change goes nowhere. Surface resistance proactively. And P is plan, your implementation. You know, when I say plan, not just, you know, like a, like a 20 step bullet point, there are so many plans that need, that need to come together, like a communication plan, resistance management plan, a training plan. There are so many plans that need to work together. And again, depending on the complexity of the change, you know, I never advocate, you know, over complicating stuff. And then you have, I, which is implementation When, when, you know, this is where rubber meets the road, if we don't implement the change in a structured way, you know, leaders are not role modeling on the shop floor. Leaders are just, you know, we call it as EMR. And this is, again, from another framework called Aim. Aim, you know, basically what we what we mean here is you can express. Leaders can express about the change, role model the change and reinforce the change. EMR, so if leaders are just expressing the change, it will lead to one times the improvement, but if leaders are role modeling the change, it will lead to three. Times the change acceleration. And if leaders are reinforcing the change, it will lead to 10 times accelerating the change. So that's what I talk about, in terms of implementation, you know, experimentation and stuff, which is i, and then you have reinforce and sustain, which is r, and then E stands for evaluating and learning. You know, after we close a change initiative, after we signed off on a change initiative, have what have we learned from it? What have we learned from it, and what, what if we had a, if we had a chance to make a do over, what would we do differently? What have we learned from it? And what would we do differently, and if we were to do implement another change, what are the learnings that we can take from this change that we have implemented and apply the learnings in our next change? And also, you know when, when leadership transitions, many, many changes, what? What happens? And you know this is what I have experienced, and this frustrates me a lot as well. Is, you know, when leadership changes, the change gets, you know, messed up. I want to say fucked up, but you know, and I don't know if I'm allowed to say that. You know, every leader, every leader, wants to come in and you know, right or wrong? You know, I'm not blaming a leader wants to leave their mark in the organization, which is good, but what they what they inadvertently do, is undo the change which their predecessors have done. And then people get confused, you know, they say it as a flavor of the month. Or they say, Okay, let's wait until this leader moves on, so that, you know, we can, we can, you know, just wait until this change passes away and it leads to, you know, production of morale and lots of issues. So this is what I talk about in my book, as well, how to avoid these, these situations. So it's like a practical framework where you know which anybody can take and apply to any change of any complexity, and you know if, even if it is very, very simple change which is going to take maybe 10 days or five days only, they can quickly go through the Inspire framework and see, you know, what are the gaps and whether we have, whether we are implementing the change in a proper, structured way. And these are in this is just a framework, you know, and you know, we don't have to use all the tools that I have mentioned in the book. We can pick and choose the tools which are relevant for the change that we are trying to implement. Michael Hingson ** 52:38 What is the the key to making change sustainable when maybe leadership changes or the company environment shifts, Dr Khwaja Moinuddin ** 52:48 yes. So, you know, as Dr Deming said, constancy of purpose, right? So, so if I'm a leader, Mike, and you know, if I'm changing my role, and if I'm going to, you know another function or another department, whether in the same organization or in a different organization, and let's say that you know, Mike, you are taking over my role. What is the constancy of purpose? You know? Are we? Does the organization, you know, it starts from our organization level. Does the organization have a constancy of purpose, and is it aligned with the vision and mission and whatever I have, whatever changes I have implemented, have I communicated them to you? Is there a smooth handover between me and you, so that you understand what are the changes I have done, what are the improvements I have done, and you know how you can take it forward and continuously improve upon it. So one thing is completely undoing and the other thing is continuously improving upon it. So that, you know, people see it as a natural, continuous improvement, rather than continue, rather than, you know, abruptly undoing something and then, and then, you know, starting from, you know, scratch, starting from scratch, and saying that, Oh, no, no, no, no, whatever this person did is total crap. And now we are going to change or revolutionize the whole organization where, which, you know, nine out of 10 times is, is, you know, you're just rehashing what this person has done into something new, into, you know, a different framework or a different bottle, however you want to frame it. So the there has to be a smooth hand over. So that's, that's, you know, point number one, and point number two is the the employees, the middle managers have the middle managers and the in the whole leadership team. They have an obligation. They have a accountability to make sure that, you know, they are aligned, to make sure that if one of their leadership team members is moving on, whenever a new leadership team member comes on board, to onboard them in a structured way, not to leave them, you know, hanging, not to, you know, not to let that person. Know, implement his or her own way completely. You know, let on board them and let them know what has happened in the organization. How they can, you know, continuously improve upon it. I'm not saying that, you know, revolutionary change is not required all. I'm saying that there are times when a revolution is required, but most of the times, continuous improvement is good enough. You know, when, when we, when we continuously improve. It keeps the continuity going. And people don't see it as you know, change after change after change. You know, we don't, we don't induce change fatigue in the organizations if we, if we do it as a continuum Michael Hingson ** 55:40 makes sense, and it's all about and it's all about communication, yep, Dr Khwaja Moinuddin ** 55:44 indeed. And that's where, you know, that's why I have written my second book, which is, which is about active listening. You know, I'm a bad listener, I have to be honest. So I used to be a very, very bad listener. Now I'm just a bad listener. So I have continuously improved on my listening skills, and at least I know now that you know, I'm aware of my how I need to improve my listening skills. So over the years, I have done, I have I have learned the techniques of how to listen and when and when I say listen, it is not to many people, many of us, you know, even even now. Also sometimes I catch myself, you know, trying to listen to reply or listen to respond. So when I catch myself doing that, I consciously, you know, try to listen to the person. So again, in this book, I have shared, you know, the the techniques which would help anybody to become a better listener, which, you know, one is one of the requirements for being a great leader, how to listen to people and how to listen to people, truly, truly listen to people. So I talk about simple, simple techniques in the book. You know, for example, paraphrasing, remembering, listening without judgment, right? Or suspending judgment, as I say so. You know, I rank these techniques in increasing order of complexity, suspending judgment being the most difficult, you know when, when someone starts speaking, or, you know, even if, even when we see someone immediately, in the first five seconds, we judge that person. And, you know, right or wrong, we judge that we and in this book, also, I talk about, you know, why we are prone to judging people, and why we have such a such a difficult time in suspending judgment. So if we are aware that you know, let's say that you know when I'm talking to you, Mike, if I catch myself judging you right, so at least I know that I'm Judging You right. So at least I can I know that I'm judging you, and I should not do that. I should listen to you, and I should try to understand where you are coming from, instead of saying, instead of just thinking in my mind, oh, whatever Mike is saying is it doesn't make any sense. So maybe initially it may not make sense. But you know, when we open our ears, we have two years, and that's for a reason, and only one mouth. So we need to listen, and we need to completely understand where the other person is coming from, whether you know it is in personal life or in work life. You know, when we, if we don't listen to the teams whom we are managing, and if we just say, you know, do as I say, it's my way or the highway, people will do because you know you are their line manager. But it won't last long. No, the minute you, you know, change your team, or the minute you go out, people will, people will be, you know, good riddance. So, so that's what they'll be thinking. So how to listen to people, and also it will help the leader to grow. You know, over the years, when I listen to my wife, I have understood my own shortcomings, and if I had listened to her 20 years back, maybe I would have been a different person. Maybe, maybe I would have been a more mature person. So this is what, you know, I talk about in the in the book as well. How can we truly, truly listen? And some techniques like paraphrasing. You know, when, when our mind wanders, you know, it will be good to paraphrase the person to whom you're you're speaking so that you know you you remember, so remembering, paraphrasing, empathy, for example, you know, not just talking about KPI, KPI KPIs to the team members. Understand how they're doing. You know, are they having any personal issues? How is their family? You know, work is not, you know what, what? Work is a part of our life. But you know, we spend eight to 10 hours at at a workplace. So we need to know the team members whom we are managing, and we need to listen to them. If somebody is, you know, performing badly, right? It's very easy to give them a negative feedback. But. So if we listen to them, and if they feel heard, maybe they are going through something, or maybe they are not getting enough support. If we listen to them, and if we create that environment of active listening in the whole team, suspending judgment and listening actively, then we create a more stronger bond, and the team would would become like a world class team. This has been my experience. So this is what I have shared in my, in my in my second book, Michael Hingson ** 1:00:29 and certainly words to to remember. Well, we have been doing this an hour now, and I think it's probably time that we we end it for the day. But if people want to reach out to you. How can they do that? Dr Khwaja Moinuddin ** 1:00:43 Well, I am there on on LinkedIn, and people can reach me through email, and I'll be more than happy to, you know, respond to anything they need. And I'm I know if people want to reach out to me to conduct any training sessions, my website is also their journey towards excellence. You know where I have my offerings. So Michael Hingson ** 1:01:04 what is the website? What is the website called, again, journey towards excellence. Journey towards excellence.com, okay, and your email address, khwaja.moinuddin@gmail.com and spell that, if you would Dr Khwaja Moinuddin ** 1:01:21 Yes, please. K, H, W, A, j, A, dot, M, O, I n, u, d, d, I n@gmail.com, Michael Hingson ** 1:01:32 great. Well, I hope people will reach out. I think you've offered a lot of great insights and inspiration for people. I appreciate hearing all that you had to say, and I knew I was going to learn a lot today and have and I always tell people, if I'm not learning at least as much as everyone else, I'm not doing my job right. So I really appreciate your time, and it's now getting late where you are, so we're going to let you go. But I want to thank you again for being here, and I do want to thank everyone who is listening and watching us today. We really appreciate it. If you would, I'd love it. If you'd give us a five star review. Wherever you're watching us and listening to us, if you'd like to talk to me or email me about the episode and give us your thoughts, feel free to do so. At Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, e.com, or go to our podcast page. Michael Hinkson, that's m, I, C, H, A, E, L, H, I N, G, s, o, n.com/podcast, love to hear from you if any of you have any thoughts as to someone else who might make a good podcast guest. And quad you as well. Would love it if you let us know we're always looking for more people to come on and be guests on the show. But again, kwaja, I want to thank you for being here. This has been wonderful. Dr Khwaja Moinuddin ** 1:02:47 Thank you. Thank you so much, Mike, and it's been a real pleasure talking to you, and it's an honor to be part of your podcast. I wish I had met you earlier and learned I would have learned so much from you, I would definitely, definitely, definitely, you know, reach out to you to learn more. And you know, thank you for the opportunity. Thank you definitely for the opportunity. **Michael Hingson ** 1:03:15 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to inter
Summary In this episode, Andy welcomes Corinna Freitag, a coach and project practitioner, to discuss the importance of interpersonal skills in project management. They explore how to navigate workplace conflicts, the significance of understanding others, and the role of Lean Six Sigma in project management. Corinna shares her experiences and insights on coaching STEM professionals, particularly those who may struggle with communication and conflict resolution. The conversation emphasizes the need for emotional intelligence and adaptability in leadership roles. Andy and Corinna delve into the significance of breathing techniques for mental well-being, the importance of understanding cultural differences in professional settings, the challenges of self-sabotage, and the continuous journey of personal development. Do you ever dread going to work on Monday morning? Corinna has practical insights in this episode for you! Sound Bites "I had the limiting belief that I am not good with people. And… surprise. Yes. Looks like I am." "There is no magic question. It's about starting to understand the person, not finding the perfect script." "If you say, 'This is my saboteur talking,' it's very different than saying, 'I'm not good enough.'" "Assume good intent. To them, their behavior is rational--even if it doesn't seem that way to you." "We never interact with a culture. We interact with a person." "My top saboteurs? The Stickler, the Hyper-Achiever, and the Hyper-Vigilant." "If you merge a little American boldness with German perfectionism, something great comes out." Chapters 00:00 Introduction 01:30 Start of Interview 01:50 Corinna's Backstory 03:35 Project Management Lessons Corinna Has Learned 06:10 Lean Six Sigma and Project Management 10:02 Handling Difficult Stakeholders and Conflicts 13:52 Coaching Introverted STEM Professionals 17:31 Regaining Composure in Stressful Situations 21:05 Exploring Breathing Techniques 23:30 Lessons About Working Across Cultures 28:30 Overcoming Self-Sabotage 31:31 Continuous Self-Development 32:42 Connecting with Corinna 33:18 End of Interview 33:38 Andy's Comments After the Interview Learn More You can connect and follow Corinna on LinkedIn at LinkedIn.com/in/DrCorinnaFreitag. And check out her website at CorinnaFreitag.de/. For more learning on this topic, check out: Episode 397 with Dr. Julia DiGangi about her book Energy Rising. It's a wonderful book and discussion! Episode 164 with Derek Rogers and Nick Petrie about their book on stress. Episode 143 with Dr. Mark Goulston about his book on dealing with difficult people. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Coaching, Conflict Resolution, Lean Six Sigma, STEM professionals, Interpersonal Skills, Stakeholder Management, Communication, Culture, Emotional Intelligence, Cross-cultural Communication The following music was used for this episode: Music: Imagefilm034 by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license
In this episode of Smart Energy Voices, host Debra Chanil sits down with Matt Howard, Vice President of Water Stewardship at The Water Council, for perspectives on the evolving landscape of water stewardship and its critical role in corporate sustainability. From record-breaking droughts to new regulations, Matt unpacks the challenges companies face, strategies to build resilience, and why water stewardship goes beyond conservation. You will want to hear this episode if you are interested in... Importance of water stewardship (01:33) The nexus of water and energy efficiency (04:35) Why water is key to climate strategy (09:50) Balancing AI growth with water sustainability (12:18) What water stewardship should look like (22:36) For detailed show notes, click here Connect with Matt Howard On LinkedIn Matt Howard oversees The Water Council's stewardship initiatives including WAVE: Water Stewardship Verified, water stewardship advisory services and comprehensive professional water stewardship training. Previously, TWC helped establish the Alliance for Water Stewardship (AWS) System globally with specific oversight of North America. Matt created the world's first professional credentialing program for water stewardship professionals and made the business case for use of the International Water Stewardship Standard (“AWS Standard”) in the North American marketplace. His 15+ years in sustainability program development and management include serving as Milwaukee's sustainability director and leading sustainable manufacturing initiatives during his time in Washington, D.C., where he worked at the U.S. Department of Commerce and as a staffer in the U.S. House of Representatives. He has an MA from George Washington University and a BA from Valparaiso University. He is AWS and Lean Six Sigma accredited and serves on the WELL Water Advisory and the Wisconsin Governor's Wetlands Study Council. He served on the U.S. EPA's National Advisory Council on Environmental Policy and Technology from 2014 to 2019. Connect with Smart Energy Decisions Smart Energy Decisions Follow us on LinkedIn Subscribe to Smart Energy Voices on Apple Podcasts, Google Podcasts, Android, Spotify, Stitcher, TuneIn Radio, aCast, PlayerFM, iHeart Radio If you're interested in participating in the next Smart Energy Decisions Event, visit smartenergydecisions.com or email our Community Development team at attend@smartenergydecisions.com
Dad Mind Matters: Parenting, Marriage & Mental Health For Men
Ever feel like your family life could be running smoother, but you're not sure how to make it happen? What if there was a proven system, borrowed from the business world, to bring more structure, efficiency, and peace to your home?In this episode of Dad Mind Matters, I sit down with Robert, a Florida-based father of three, to uncover how Lean Six Sigma—a method originally developed to streamline manufacturing processes—can revolutionize your approach to family life. Whether you're a dad trying to balance work and home or someone feeling overwhelmed by the chaos of everyday life, this episode is packed with relatable insights and actionable advice.By the end of this episode, you'll discover:How applying the principles of Lean Six Sigma can save time, money, and energy in your household.The surprising ways structure and efficiency create a happier, healthier home environment for your kids.Practical tips to reduce "mental clutter" and set a positive example for your children.Press play now to learn how Robert turned his career expertise into a family-first philosophy that works—it's time to simplify your life and strengthen your family!To contact Robert our guest speakerIf you fancy a chat to see if I might be able to help you achieve something clickthis link. ABOUT MEHello, I'm James & not long ago, I was a very anxious and somewhat overwhelmed husband & dad. After about a decade of setbacks & enough coffee to sink a ship, I'm a much happier dad. As previously mentioned, I want to try & help other dads be the best they can without losing their mental health. Mental health battles are something I am all too familiar with. In 2010, my GP suggested I do a 12-week CBT course with the NHS. During this course, I was diagnosed as having Pure OCD, which explained a lot.To Buy My Audiobook, First Time Dad, Click this link USEFUL RESOURCESFor your free digital copy of my book One Dad & His DogPlease click this linkAgain to be double awesome & leave a review on AmazonPlease click this linkAffiliate linksIf you're a content creator looking to try some state of the art production & editing software you really need to check out Descript. Descript has made my life so so much easier. It's AI clever ness makes everything so much quicker which leaves me more time to make up some genuinely terrible Ukulele songs.Click here to check out DescriptLooking for a new hosting platform with amazing analytics?Try Captivate: Get A FREE - 7 Day Trial HereWanna Help?If you want to help me develop this podcast please let a friend know about it. I hear you, no one has any spare time so here's an email template you could use.Thanks in advance JamesDear "close dad mate"I've just started listening to a podcast on apple podcasts for dads, which I think you might like....
What You'll Learn:In this episode, hosts Shayne Daughenbaugh, Catherine McDonald, and guest Patrick Gaughan discuss the balance of structure and creativity in continuous improvement. They emphasize the importance of leadership, data-driven decision-making, and empowering employees through rapid improvement workshops.About the Guest:With 33 years of experience at a Fortune 100 company, he held various leadership roles in Engineering Management, Supply Chain, and Quality. His work spanned continuous manufacturing improvements, global MES deployment strategy, and Lean Six Sigma methodologies. As the first Lean Six Sigma Black Belt in his Business Unit in 1996, he trained professionals worldwide and led over 50 rapid improvement workshops, influencing hundreds more. His focus was on plant, process, and product design, with a strong emphasis on root cause analysis. He developed an automation tool that reduced cycle times from 3.5 days to 5 seconds, solidifying his belief in the power of data. Throughout his career, he received numerous corporate accolades, including multiple Meritorious Achievement awards. One of his most impactful projects involved leading a team in India to transform a 36-hour manual process into a fully automated 90-minute system, which became a global standard.Links:Click Here For Patrick Gaughan LinkedInClick Here For Axiom Manufacturing Systems LinkedIn
Yuquan Holloway is a dedicated leader with a career built on fostering a culture of consistency and efficiency in business operations. Her work focuses on creating standardized processes, streamlining core applications, reducing critical incidents, and enhancing IT service management. She earned her Bachelor's Degree in Civil Engineering from Georgia Institute of Technology and later pursued her MBA at Georgia State University.As a Lean Six Sigma trainer and coach, Yuquan excels in addressing process and performance challenges, delivering tailaored solutions that drive measurable success. She is deeply committed to education beyond her professional achievements in business and IT. This led her to serve as a part-time instructor at Kennesaw State University, where she taught Information Systems Management to students at Coles Business College.A resident of Atlanta, Georgia, Yuquan enjoys life with her husband Tavares, their children Harrison and Kendall, and their Cockapoo, Lokey. With a passion for problem-solving and process improvement, she and her team are eager to support organizations in achieving their goals.Social Media Links:https://www.linkedin.com/in/yuquan-holloway-pmp/https://www.youtube.com/channel/UCv6O0LPLGvzeb271IAHXaaQ
What You'll Learn:In this episode, host Shane Daughenbaugh, and guest Matt Singh discuss the importance of putting people first in Lean Six Sigma transformations. They emphasize the need for leadership to lead by example, provide support, and create a culture where employees feel valued.About the Guest:Matt is a Senior Project Manager at Children's Nebraska. Prior to that he spent 8 years as the director of operational excellence and master black belt for the Department of Administrative Services in the state of Nebraska. Over the last 20 years, he has served in a variety of progressive management roles, including sales and service operations and supply chain. He is certified as a master black belt in Six Sigma as well as a master black belt in Lean Six Sigma. Additionally, he is certified as a Lean Sensei and holds the Project Management Professional or PMP credential. Matt completed his MBA from Doane University and Masters of Science in Leadership from University of Nebraska- Lincoln. He is also the focus of several articles and books on process improvement including a case study from Harvard's executive education program.Links:Click Here for Matthew Singh LinkedInClick Here For Shayne Daughenbaugh's LinkedIn
If you've ever worked with a large client, for example, a Fortune 500 prospect, you might be familiar with a question they often ask, which is, “What size is your team? How many people do you have?” As a solo consultant, your heart might sink. You know you have the expertise, but you're wondering, how do I respond? How do I deal with my smaller size when a larger company is asking? Well, that was the situation that Ken Ramaley was in until he engineered a counterintuitive approach that transformed his consulting practice. By challenging the conventional wisdom about hiring, team building, and digital transformation, he architected a path to a successful seven figure plus consulting business. Now, Ken has also been a client in our Clarity Coaching Program, and I've had the pleasure of watching firsthand how he's grown his business. In this episode, you will uncover the mindset shift that helps you land major clients before building your team, a proven framework for commanding premium fees without perfect infrastructure, and the exact process for scaling your practice while reducing your operational hours. That's right. I'm sure you want that as well. Being more effective, making more money while spending fewer hours working in the business. You'll learn all that in this episode. Dig in and enjoy.Welcome to the Consulting Success podcast. I'm your host Michael Zipursky, and in this podcast, we're going to dive deep into the world of elite consultants where you're going to learn the strategies, tactics and mindset to grow a highly profitable and successful consulting business.Before we dive into today's episode. Are you ready to grow and take your consulting business to the next level? Many of the clients that we work with started as podcast listeners just like you, and a consistent theme they have shared with us is that they wished they had reached out sooner about our Clarity Coaching Program rather than waiting for that perfect time. If you're interested in learning more about how we help consultants just like you, we're offering a free, no pressure growth session call. On this call, we're going to dive deep into your goals, challenges and situation and outline a plan that is tailor made just for you. We will also help you identify where you may be making costly and time consuming mistakes to ensure you're benefiting from the proven methods and strategies to grow your consulting business. So don't wait years to find clarity. If you're committed and serious about reaching a new level of success in your consulting business, go ahead and schedule your free growth session. Get in touch today. Just visit Consulting Success - Grow to book your free call today.Ken Ramaley, founder of Ramaley Group, has 20+ years in process engineering, auditing, and business consulting. Passionate about cultivating process excellence through projects, training and coaching, Ken leverages Lean Six Sigma experience from GE, Prudential, and Bank of America. He's also a certified internal auditor with a risk management assurance certificate. A Brown BA in Mathematics and a UChicago MBA in Finance/Management underpin his expertise. Ken holds a patent for statistical sampling and is a published author in trade and academic journals.Connect with Ken RamaleyDiscover more about Ramaley GroupMentioned in this episode:Check...
As the new Head of Health and Wellness for The Manifestor Community, I thought this would be a great opportunity to share about me in a very deep, vulnerable way. I share 3 of my journeys that I felt you may most want to know about me. My journeys I go into were: My weight gain/weight loss journey, how my tough childhood that affected my insecurities in adult dating and finally, my Human Design Journey. Learn more about Ryan I'm a 2/4 Splenic Manifestor here to initiate growth minded people into an aligned life and business that starts from a place of self love and internal wellness. I'm a Certified Life & Wellness Coach with 700+ hrs experience with over 100 clients from solopreneurs to corporate executives. I'm a Certified Business Consultant (Black Belt in Lean Six Sigma) with 14 years experience saving businesses 1,000's of hours, $100,000's in cost and massively reducing stress for business owners. I especially love working with service based businesses like Coaches, Healers, Therapists and others that feel passionate about their work. Connect with Ryan on Instagram @ryanspencecoaching and feel free to share with me in my DMs on what inspired you. Interested in Changing your Habits, The Manifestor Way: If you're interested in changing your habits like I did, check out The Manifestor's Guide to Healthy Habits on The Manifestor Community's Website! Interested 1 on 1 work with Ryan: If you're interested in finally taking the action towards your goals of getting healthier, helping your business be more cost and time efficient or reducing your stress anywhere in your life; you can find me on The Coaching Academy with The Manifestor Community's website.
In this episode, Gina Tabasso delves into her background as a Lean Six Sigma industrial growth strategist, sharing her journey from advertising to becoming a notable figure in manufacturing and industrial distribution. Gina and Deb discuss the complexities of helping small and medium-sized businesses grow, Gina’s holistic approach to marketing and lead generation, and the importance of addressing root issues in a business before executing marketing strategies. Gina also introduces the Manufacturing Resource Group, a consortium aiming to provide comprehensive support to manufacturing companies. This episode is a treasure trove of insights for C-suite leaders looking to navigate challenges in the manufacturing and marketing sectors. Episode Highlights: 00:34 Meet Gina Tobasso: Founder of Barracuda B2B Marketing 04:09 The Origin of Barracuda B2B Marketing 13:41 The Manufacturing Resource Group 18:52 Holistic Approach to Marketing and Business Solutions Gina Tabasso, founder of Barracuda B2B Marketing, is a powerhouse growth strategist with massive manufacturing chops. With 30+ years in industrial marketing and business development, she’s worked for the Ohio Manufacturing Extension Partnership (MEP), holds Lean Six Sigma Yellow and Green Belts (Black Belt coming in 2025), and has completed six Lean Six Sigma projects. A welding-certified expert, she’s managed leading trade publications and founded the Manufacturing Resource Group, a consortium dedicated to helping manufacturers thrive. Backed by Sandler Sales training and National Utilities Refund auditing, Gina applies a data-driven, process-oriented approach that sets her apart from every B2B agency out there. Connect with Gina:
What You'll Learn:In this episode, hosts Catherine McDonald and Andy Olrich discuss the evolution of Lean over the past decade, emphasizing the shift from a tool-focused approach to a more human-centric, culturally embedded practice. They highlight the importance of adaptability, technology integration, and continuous improvement.About the Hosts:Catherine McDonald is a Lean and Leadership Coach. Her work involves training and coaching executives and teams in organizations of all types and sizes. In 2018, Catherine started her own business- MCD Consulting where she works as a Lean and Leadership Coach. She specializes in Lean deployment in non-manufacturing industries, including food, retail, education, non-profit, health care, event management, hospitality and media.Andy Olrich brings over 25 years of expertise in engineering trades, services, manufacturing, mining, and logistics processes and support. With qualifications in Continuous Improvement and LEAN Six Sigma, he is also a Certified Scrum Master. Andy finds fulfillment in witnessing the positive outcomes that result from teams collaboratively working towards shared and individual goals.Click Here For Catherine McDonald's LinkedInClick Here For Andy Olrich's LinkedIn
Yuquan Holloway is a dedicated leader with a career built on fostering a culture of consistency and efficiency in business operations. Her work focuses on creating standardized processes, streamlining core applications, reducing critical incidents, and enhancing IT service management. She earned her Bachelor's Degree in Civil Engineering from Georgia Institute of Technology and later pursued her MBA at Georgia State University.As a Lean Six Sigma trainer and coach, Yuquan excels in addressing process and performance challenges, delivering tailaored solutions that drive measurable success. She is deeply committed to education beyond her professional achievements in business and IT. This led her to serve as a part-time instructor at Kennesaw State University, where she taught Information Systems Management to students at Coles Business College.A resident of Atlanta, Georgia, Yuquan enjoys life with her husband Tavares, their children Harrison and Kendall, and their Cockapoo, Lokey. With a passion for problem-solving and process improvement, she and her team are eager to support organizations in achieving their goals.Social Media Links:https://www.linkedin.com/in/yuquan-holloway-pmp/https://www.youtube.com/channel/UCv6O0LPLGvzeb271IAHXaaQ
Lean Six Sigma helps identify and eliminate waste and optimize efficiency to add value for the customer. The multifamily industry has many complex processes, and applying Lean Six Sigma practices to existing processes can improve both the resident and employee experience.Larry Foster of MuniBilling joins the podcast to discuss the foundational principles of Lean Six Sigma, and the steps you can take to successfully implement this approach to streamline your multifamily operations. Lean Six Sigma empowers employees, gives middle management a sense of ownership, and provides them with problem-solving tools to identify the root causes of waste.Larry also addresses how Lean Six Sigma can solve common challenges and its many benefits, such as removing constraints by resolving issues for smarter decision-making.Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.You can learn more about Larry Foster on LinkedIn, and MuniBilling on the company's website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.Learn more about Rent Manager's industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Yuquan Holloway is a dedicated leader with a career built on fostering a culture of consistency and efficiency in business operations. Her work focuses on creating standardized processes, streamlining core applications, reducing critical incidents, and enhancing IT service management. She earned her Bachelor's Degree in Civil Engineering from Georgia Institute of Technology and later pursued her MBA at Georgia State University.As a Lean Six Sigma trainer and coach, Yuquan excels in addressing process and performance challenges, delivering tailaored solutions that drive measurable success. She is deeply committed to education beyond her professional achievements in business and IT. This led her to serve as a part-time instructor at Kennesaw State University, where she taught Information Systems Management to students at Coles Business College.A resident of Atlanta, Georgia, Yuquan enjoys life with her husband Tavares, their children Harrison and Kendall, and their Cockapoo, Lokey. With a passion for problem-solving and process improvement, she and her team are eager to support organizations in achieving their goals.Social Media Links:https://www.linkedin.com/in/yuquan-holloway-pmp/https://www.youtube.com/channel/UCv6O0LPLGvzeb271IAHXaaQ
In today's episode of The Daily Windup, we talks to Joshua Atkinson about the importance of project management education and certification. He explains that having industry certifications such as a Project Management Professional (PMP) certification can make a veteran more employable when transitioning to civilian life. Additionally, learning about project management can make anyone a better teammate or employee because every project is focused on satisfying customers and improving profitability. He also explains the differences between PMP, Agile, Scrum, and Lean Six Sigma certifications and how they are all different aspects of project management. We discuss how Lean Six Sigma was the foundation of Toyota's organizational culture and how it applies to project management. Overall, this episode emphasizes the value of project management education and its applicability to many different industries and roles. Want to learn more? Tune in right now.
In this episode of the PowerShell Podcast, we sit down with Mark Go, a PowerShell enthusiast and innovator, to discuss his exciting journey from the Navy to becoming a tech-savvy system administrator. Mark shares his experiences using PowerShell to make his work life better. Key topics in this episode include: Mark's journey from a Navy corpsman to a PowerShell expert, including his first breakthrough script for managing IoT medical devices. Using PowerShell to explore and tinker with IoT devices, Raspberry Pi projects, and microcontrollers. The power of community connections, networking, and starting a PowerShell user group. Lessons learned from Lean Six Sigma and how continuous process improvement ties into PowerShell. Favorite PowerShell modules, including PSReadLine, PSDiscoveryProtocol, and KBUpdate, and how they make daily tasks more efficient. Bio and Links: Mark Go is a PowerShell enthusiast, IT professional, and former Navy corpsman with a passion for automation and innovation. Discover more tools and resources at PowerShell Wednesdays, hosted weekly at 2 PM EST in the PDQ Discord community: discord.gg/pdq https://www.linkedin.com/in/mark-go-0439791b7/ https://www.linkedin.com/in/andrewplatech/ https://github.com/lahell/PSDiscoveryProtocol The PowerShell Podcast: https://pdq.com/the-powershell-podcast The PowerShell Podcast on YouTube: https://youtu.be/85L3OApF3a8
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ric Saatzer, General Manager of BMW of Minnetonka where we discuss: How to run a dealership like a $10B Company, How Lean Six Sigma has transformed his business, The role of a GM to build a winning culture of detail, and more secrets of a Lithia Motors General Manager. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Mia - Your 24/7 AI receptionist who speaks like a human, not a robot. No more "press 1" - just natural conversations for sales, service, and support. She handles everything from car shopping to appointment scheduling in multiple languages, while integrating with your systems. Never miss another lead. Learn more @ https://www.mia.inc/ 2. CDG Recruiting - Building on the success of my industry job board, I'm launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you're ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/ 3. OPENLANE - The world's leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/
In this episode, Dr. Robert Corona, CEO of SUNY Upstate Medical University, shares insights on the institution's growth, its strategic goals for 2025, and its efforts to enhance patient access and quality care. He discusses key initiatives, including the adoption of Lean Six Sigma principles and the expansion of access points in response to the region's increasing healthcare demands.
What You'll Learn: In this episode, hosts Patrick Adams and Andy Olrich discuss the importance of a "fail-forward" culture, where failures are seen as opportunities for learning rather than setbacks. They emphasize the need for leaders to model vulnerability, focus on learning rather than blame, and establish clear boundaries. About the Hosts: Andy Olrich brings over 25 years of expertise in engineering trades, services, manufacturing, mining, and logistics processes and support. With qualifications in Continuous Improvement and LEAN Six Sigma, he is also a Certified Scrum Master. Andy finds fulfillment in witnessing the positive outcomes that result from teams collaboratively working towards shared and individual goals. Patrick Adams is an internationally recognized leadership coach, consultant, and professional speaker. He is best known for his unique human approach to sound team-building practices, creating consensus and enabling empowerment. Patrick has been delivering bottom-line results through specialized process improvement solutions for over 20 years. He's worked with all types of businesses from private, non-profit, government, and manufacturing ranging from small businesses to billion-dollar corporations. Patrick is an Author of the best-selling book, Avoiding the Continuous Appearance Trap. Links: Click Here For Andy Olrich's LinkedIn Click Here For Patrick Adams' LinkedIn
In this episode, Adam Isaac Rae will share with us is TOP 5 common NCs during an ISO 13485 audit. He will go through all the clauses and for each of them he will bring his TOP issue. So after that the exercise will be for you to check if this issue can be identified within your QMS. So good research to you. Who is Adam Isaacs Rae? Chartered quality professional with a Master's Degree focused in Strategic Quality Management from University of Portsmouth. Demonstrated history of working aerospace & defence, medical device and the construction industry. Skilled in Operations Management, Lean Six Sigma, Failure Mode and Effects Analysis (FMEA), Value Stream Mapping and Supply Chain Management. Who is Monir El Azzouzi? Monir El Azzouzi is the founder and CEO of Easy Medical Device a Consulting firm that is supporting Medical Device manufacturers for any Quality and Regulatory affairs activities all over the world. Monir can help you to create your Quality Management System, Technical Documentation or he can also take care of your Clinical Evaluation, Clinical Investigation through his team or partners. Easy Medical Device can also become your Authorized Representative and Independent Importer Service provider for EU, UK and Switzerland. Monir has around 16 years of experience within the Medical Device industry working for small businesses and also big corporate companies. He has now supported around 100 clients to remain compliant on the market. His passion to the Medical Device filed pushed him to create educative contents like, blog, podcast, YouTube videos, LinkedIn Lives where he invites guests who are sharing educative information to his audience. Visit easymedicaldevice.com to know more. Link Adam Isaacs Rae LinkedIn: https://www.linkedin.com/in/adam-isaacs-rae/ Social Media to follow Monir El Azzouzi Linkedin: https://linkedin.com/in/melazzouzi Twitter: https://twitter.com/elazzouzim Pinterest: https://www.pinterest.com/easymedicaldevice Instagram: https://www.instagram.com/easymedicaldevice
Dive into all things Healthcare Systems Process Improvement Conference 2025 with Ali Anderson and Aaron Kanne. Discover the incredible sessions, keynotes, and networking opportunities awaiting you at this year's premier healthcare engineering event. From first-time attendees to seasoned professionals, this episode breaks down what makes HSPI special, including exclusive workshops, thought-provoking presentations, and insights from industry leaders. If you're passionate about improving healthcare outcomes and processes, this is the episode for you!Don't miss out on HSPI 2025 — Feb. 19-21 at Crowne Plaza Atlanta Perimeter at Ravinia. Visit iise.org/HSPI for more information and to register.Follow SHS on social media to stay updated on conference news and announcements:LinkedInInstagram
Rebecca Burgoyne is the Executive Director of Business Systems Integrations for the United Methodist Publishing House. She joins the BookSmarts Podcast discuss what Lean Six Sigma is and why book publishers should be incorporating this type of knowledge work, along with the importance of understanding workflows, reducing waste, and more! Rebecca discussed Lean Six Sigma for Knowledge Work at the 2024 Publishing Innovation Forum. To learn more, feel free to reach out to her on LinkedIn or Twitter. You can also look into articles she's written on medium, including Lean Six Sigma for Knowledge Work!
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
941: Fifth Third Bancorp CIO Jude Schramm shares how he has spearheaded a comprehensive digital transformation over the past seven years, positioning the bank for growth, resilience, and innovation. Jude discusses the modernization of IT infrastructure, the integration of AI tools for employees and customers, and the bank's strategic fintech acquisitions, such as Rise Money, to advance in embedded finance. He also delves into the evolution of customer experience, emphasizing a blend of human and digital interactions to meet modern banking needs. Additionally, Jude reflects on lessons from his tenure at GE, including the importance of leadership development and applying Lean Six Sigma principles to technology and business processes.
What You'll Learn: Join the Lean Solutions host in this live podcast as the discuss the relevance of Lean in 2025, highlighting its continued importance despite rapid technological advancements. About the Hosts: Andy Olrich brings over 25 years of expertise in engineering trades, services, manufacturing, mining and logistics processes and support. With qualifications in Continuous Improvement and LEAN Six Sigma, he is also a Certified Scrum Master. Andy finds fulfillment in witnessing the positive outcomes that result from teams collaboratively working towards shared and individual goals. Shayne Daughenbaugh is a seasoned Process Improvement Project Manager with over 5 years of experience at the State of Nebraska, holding the distinction of a Certified Lean Six Sigma Black Belt. They specialize in leading successful organizational change and implementing lean process improvement strategies, focusing on streamlining efforts and enhancing efficiency. With a strong background in operations management and lighting efficiency, Shayne's expertise extends beyond the professional realm, encompassing a decade-long commitment as a Pastor, demonstrating versatile skills in mentorship and strategic planning. Catherine McDonald is a Lean and Leadership Coach. Her work involves training and coaching executives and teams in organizations of all types and sizes. In 2018, Catherine started her own business- MCD Consulting where she works as a Lean and Leadership Coach. She specializes in Lean deployment in non-manufacturing industries, including food, retail, education, non-profit, health care, event management, hospitality and media. Patrick Adams is an internationally recognized leadership coach, consultant and professional speaker. He is best known for his unique human approach to sound team building practices, creating consensus and enabling empowerment.Patrick has been delivering bottom-line results through specialized process improvement solutions for over 20 years. He's worked with all types of businesses from private, non-profit, government, and manufacturing ranging from small business to billion-dollar corporations. Patrick is an Author of the best selling book, Avoiding the Continuous Appearance Trap. Links: Click Here For Catherine McDonald's LinkedIn Click Here For Andy Olrich's LinkedIn Click Here For Shayne Daughenbaugh's LinkedIn Click Here For Patrick Adams' LinkedIn
What You'll Learn: In this episode, hosts Patrick Adams and Andy Olrich discuss the importance of soft skills in leadership, emphasizing empathy, communication, adaptability, and emotional intelligence. About the Guest: Andy Olrich brings over 25 years of expertise in engineering trades, services, manufacturing, mining and logistics processes and support. With qualifications in Continuous Improvement and LEAN Six Sigma, he is also a Certified Scrum Master. Andy finds fulfillment in witnessing the positive outcomes that result from teams collaboratively working towards shared and individual goals. Patrick Adams is an internationally recognized leadership coach, consultant and professional speaker. He is best known for his unique human approach to sound team building practices, creating consensus and enabling empowerment.Patrick has been delivering bottom-line results through specialized process improvement solutions for over 20 years. He's worked with all types of businesses from private, non-profit, government, and manufacturing ranging from small business to billion-dollar corporations. Patrick is an Author of the best selling book, Avoiding the Continuous Appearance Trap. Links: Click Here For Andy Olrich's LinkedIn Click Here For Patrick Adams' LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support
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