Podcasts about Measure

Understanding the Modern Customer Experience: A Guide for Aspiring Professionals 1.0 Introduction: The Great Customer Experience Divide In today's competitive market, the customer experience isn't just a part of the brand; it is the brand. Every interaction, from a first glance at a social media post to a final click on a purchase button, serves as a referendum on a company's value and trustworthiness. Get it right, and you build loyalty. Get it wrong, and customers will walk away without a second thought. 1.1 The Loyalty Illusion A significant conflict is brewing between how businesses perceive customer loyalty and how customers actually feel. This "loyalty illusion" creates a dangerous blind spot for executives who believe they are succeeding while their customer base is quietly eroding. Executive Belief Consumer Reality ~90% of executives believe customer loyalty has grown in recent years. Only 40% of consumers feel they have become more loyal to brands. This perception gap isn't just a difference of opinion; it's a direct threat to revenue. "About nine out of 10 [executives] say customer loyalty has grown in recent years, but only four in 10 consumers say the same." The business risks of this blind spot are clear: 52% of consumers have stopped buying from a brand due to a bad product or service experience, and 29% have abandoned a brand due to poor customer experience. To close this gap, companies must first understand the entire modern customer journey, which starts long before a customer ever visits a website or store. 2.0 The Customer Journey: From First Glance to Final Click 2.1 Redefining the Starting Line Customer loyalty no longer begins at a company's digital or physical front door. It's now seeded much earlier in what can be called the "experience supply chain"—the connected sequence of interactions that moves a person from curious to committed. This journey often starts in the realm of indirect influence. Key "indirect influence" touchpoints include: A friend's recommendation A discussion thread on Reddit A product review on an independent site While price remains the single most significant factor for 69% of consumers when making a purchase decision, mastering these early stages of discovery and influence is critical for building the long-term commitment that defines true loyalty. 2.2 What Brands Can Do To win customers in this new landscape, brands must adopt a more holistic and proactive approach to the customer journey. Analyze the Journey: Use data analytics and AI to forensically examine every step of the customer life cycle. This allows you to identify and fix points of friction before they drive potential customers away. Embrace New "Front Doors": Treat online comment threads, product comparison sites, and even AI-generated search results as strategic entry points to your brand. These platforms are where modern discovery happens. Ensure Consistency: Align every touchpoint—from social media chatter to post-purchase support—with a cohesive brand narrative. This consistency builds the trust necessary for a customer to move from awareness to action. Understanding the full customer journey is the first step. The next is understanding what customers truly expect from a brand during that journey. 3.0 Beyond the Basics: What Customers Truly Value 3.1 Table Stakes vs. True Delight In the modern marketplace, fundamentals like fair pricing and product quality are no longer differentiators. They are simply "table stakes"—the minimum cost of entry to compete. The real opportunity for brands lies in their ability to layer personalized, meaningful value on top of these basics to create moments of true delight. Factor Considered a Minimum Expectation (%) Considered a Bonus (%) Good value for price 77% 19% Product/service quality 76% 20% Transparent business practices 58% 35% Personalized experiences 17% 62% However, many companies are struggling to keep up. A staggering 70% of executives feel that customer expectations are evolving faster than their company can adapt. This widening gap creates a significant risk of eroding customer trust and losing business to more agile competitors. 3.2 The Generational Lens Customer expectations are not one-size-fits-all; they vary significantly across generations. A strategy that delights one demographic may alienate another. Brands must segment their approach to meet these diverse needs. Boomers: This group is generally less likely to be influenced by a brand's social media presence or its sustainability efforts. Millennials and Gen Z: In contrast, these younger consumers pay close attention to a brand's values, online activities, and social impact. Successfully meeting these varied and rapidly evolving expectations increasingly involves technology, particularly Artificial Intelligence. 4.0 The AI Paradox: A Tool for Help and Hindrance 4.1 High Ambition, High Anxiety Artificial Intelligence represents the new frontier in customer engagement, but its rapid adoption has created a central paradox. While companies are rushing to implement AI-driven solutions, many customers remain wary. A majority of consumers (58%) report being "only somewhat or not at all comfortable" using AI tools to engage with brands. This suggests that AI implementation is often driven more by a company's internal ambition for efficiency than by genuine customer demand, creating a gap between what brands offer and what customers actually want. 4.2 Finding the Right Balance Consumer acceptance of AI is highly nuanced and depends heavily on the specific task. More Likely to Use AI for: Simple, transactional tasks like tracking an order or delivery status (49%). Less Likely to Use AI for: Sensitive interactions like making a payment (29%). Crucially, despite the rise of automation, 86% of consumers still say that human interaction is moderately or very important to their brand experience. The key insight for aspiring professionals is that successful brands don't choose between AI and human support; they integrate them. They use AI for efficiency where it adds value but provide clear, fast paths to human support when empathy, nuance, and judgment are required. This balance between technology and humanity extends to the data that fuels these systems, bringing the issue of privacy to the forefront. 5.0 The Data Dilemma: Balancing Personalization and Privacy 5.1 The Trust Trigger Personalization presents another paradox for modern brands: customers want it, right up until the moment they don't. The desire for a smooth, tailored experience often conflicts with concerns over data privacy, creating a delicate balancing act for companies. "More than half of consumers (53%) think that it's worth it to share personal information if it makes their experience interacting with a brand smoother. But mishandle that data and 93% say that a brand will lose their trust." This dynamic means that every personalization strategy carries a built-in "trust trigger." Respecting data boundaries is no longer just about legal compliance; it has become a powerful competitive advantage. 5.2 What Brands Can Do To navigate this dilemma, brands should adopt a set of core principles that build trust while delivering value. Focus on low-intrusion data: Prioritize using information like stated preferences and past purchases to tailor experiences. This provides value without crossing sensitive privacy lines. Be transparent: Clearly communicate what data is being collected and why. When customers see an immediate and tangible benefit in return, they are more likely to trust the exchange. Empower the customer: Give customers a sense of control over their data. When personalization feels like a choice, it becomes a driver of loyalty, not a red flag. By internalizing these lessons, companies can reshape their approach to building lasting customer relationships. 6.0 Actionable Principles for a Modern Customer Experience To succeed in today's landscape, aspiring professionals should focus on a set of core principles that connect the entire customer journey, from discovery to long-term loyalty. Treat discovery like a make-or-break moment. A customer's journey starts long before they visit your website. Design every early touchpoint as a seamless, story-driven experience. Rebuild loyalty based on behavior, not fantasy. Reassess loyalty programs based on real customer actions and measurable business goals, not assumptions. Segment smarter and personalize with purpose. Move beyond generic demographics to target customers by generation, behavior, and emotional triggers to deliver true relevance. Pair AI with empathy and know when to hand off. Use AI to streamline simple tasks, but ensure a quick and easy path to human support when nuance and empathy matter most. Win the moments that matter or lose customers. Identify the high-stakes moments in the customer journey where loyalty can be instantly won or lost, and design solutions to win them decisively. Turn privacy into a competitive advantage. Build trust by being transparent, providing clear value, and giving customers control over their personal data. Measure what actually moves the needle. Go beyond traditional metrics to track the behavioral, emotional, and financial impact of your customer experience initiatives. These seven principles are the foundational building blocks for anyone seeking to create the exceptional and effective customer experiences that define modern brands.   Source:  https://www.pwc.com/us/en/services/consulting/business-transformation/library/2025-customer-experience-survey.html  

How can a smarter email strategy, not just more emails, transform your customer engagement and revenue?In this episode of The Hard Corps Marketing Show, I sat down with Megan Brewster, co-founder and lifecycle marketing expert at Bright Iris Marketing. Megan brings deep expertise in lifecycle marketing, data-driven decision-making, and automated email flows, sharing the strategies businesses need to scale their email performance without overwhelming their audiences.Megan breaks down why blasting your list with more emails isn't the path to growth. She reveals the importance of targeted, timely messaging and why understanding your audience segments, especially your highest-value buyers, is essential. Megan also dives into the massive, often untapped potential of automated flows, the importance of clear design and strong calls to action, and how to use data and testing to continuously refine your communication strategy.In this episode, we cover:More emails don't mean more revenue, over-sending can actually suppress engagement. Targeted, timely messaging that speaks to audience needs will always outperform sheer volume.Measure your campaigns and automated flows against industry benchmarks to understand what's truly working. If metrics like engagement and revenue exceed standards, you're on the right track.Flows like abandoned checkout, onboarding, and post-purchase journeys can generate up to half of your email revenue when optimized. Review them regularly to keep content relevant and high-performing.A clear message, strong visual hierarchy, and a call to action above the fold dramatically increase reader engagement. You have only seconds to capture attention, make the main point obvious fast.Not every A/B test will be groundbreaking, but consistent experimentation leads to steady improvement. Focus on refining what works rather than constantly reinventing your email strategy.If you're ready to upgrade your email marketing with strategies that are both practical and proven, this episode is packed with insights you won't want to miss!

Measure everything! Measurement gives you information.  Measurement gives you answers. Measurement Creates Motivation!

What happens when you treat brand like a growth channel and not a guessing game? You get Chubbies, one of the most iconic DTC brands of the last decade, built on humor, short shorts, and measurable creativity. As co-founder of Chubbies and now the brain behind Marathon Data Co, Preston Rutherford has spent the last decade proving that brand and performance are the same thing. He and Daniel break down how to make brand measurable, how to grow through community and content, and why the best marketing always starts with being interesting. You'll learn: > How to measure brand like a performance marketer (and make it pay off) > Why community and creativity drive long-term profitability > How to escape the discount trap and grow sustainably If you're tired of the “brand vs performance” debate and want a practical blueprint for building something people love (and that actually makes money), this episode is for you. CallRail is the lead engagement platform built for marketers who need clean attribution, smarter insights, and zero missed leads. From AI-powered call tracking and conversation intelligence to a 24/7 AI voice agent, CallRail helps teams maximize every inbound touchpoint and convert more leads into customers. Visit callrail.com Follow Preston: LinkedIn: https://www.linkedin.com/in/prestonr/ Follow Daniel: LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing/ Sign up for The Marketing Millennials newsletter: https://themarketingmillennials.com/ Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: https://workweek.com/

The core calling of people of faith is to trust God. In the Old Testament, God promised His people a home, and He promises us an eternal home as well. The way we receive that promise is simple but profound: we trust Him. If you prefer to listen, stream, and/or watch, join us and subscribe on Youtube: https://www.youtube.com/@kingwoodmethodist

For nearly a century, GDP has been the world's go-to measure of economic success—but what if it's been telling us the wrong story? It treats cigarette sales and cancer treatments as equally “good” for the economy, while caring for your kids, volunteering, or creating art don't count at all. This week, economist Diane Coyle joins Nick and Goldy to discuss her new book, The Measure of Progress, and explain why GDP increasingly fails to capture the reality of modern economies—and how we can measure real progress instead. Diane Coyle is the Bennett Professor of Public Policy at the University of Cambridge. She is also the Research Director at the Bennett School of Public Policy, a member of the UK Government's Industrial Strategy Council, and author of the new book, The Measure of Progress: Counting What Really Matters. Social Media: @dianecoyle1859.bsky.social @DianeCoyle1859 Further reading:  The Measure of Progress: Counting What Really Matters Beyond GDP? Welfare across Countries and Time The Economics of Care with Nancy Folbre Website: http://pitchforkeconomics.com Instagram: @pitchforkeconomics Threads: pitchforkeconomics Bluesky: @pitchforkeconomics.bsky.social Twitter: @PitchforkEcon, @NickHanauer, @civicaction YouTube: @pitchforkeconomics LinkedIn: Pitchfork Economics Substack: The Pitch

It's not the first time that the Northwest Classical Theatre Collaborative has performed at Coffee Creek Correctional Facility, the state’s only women’s prison. But the November performances of the Greek tragedy “Elektra” does mark the first time that the play has been selected and performed by the women in custody themselves. Patrick Walsh is the executive artistic director of the Northwest Classical Theatre Collaborative. He and production manager Lyndsay Hogland co-facilitated the theatre project, which began in March. After the women signed up for the theatre program, they were given four classic plays to consider: “Elektra,” “Three Sisters,” “Our Town”  and “Measure for Measure.” After reading and discussing all the plays over many weeks, the women finally chose “Elektra” and began rehearsals in May. The show opened on Friday, Nov. 14, with one other public performance on Nov. 21, as well as two separate shows for the women in custody. We’re joined by Walsh and Hogland to learn more about the impact of the program and performances, along with two of the actors at Coffee Creek: Nistasha Tate plays Elektra, and Fahlynn Nix is the assistant stage manager and also plays the part of Aegisthus.

How do we earn keep and maintain trust in our working relationships? Over the next 3-5 years it's going to be the only thing left that separates us from the robots. David Meikle is here to discuss the role that trust plays in the world of advertising and marketing communications. Trust isn't just a critical driver of efficiency and revenue, but it's also essential for innovation, mental fortitude, and meaningful stakeholder relationships in business. In a world where we're increasingly outsourcing key performance indicators, how can we be reliable business colleagues, customers and clients? Show notes: David's Company web site here: ⁠https://www.htbag.co.uk/⁠ David's LinkedIn profile here: ⁠https://www.linkedin.com/in/david-meikle-6194405/⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Low-Cost, High-Impact CX Improvements The Power of Language: Transform "I can't" into "How can we" Shift from "I have to" to "We get to" Being "impeccable with your word" (inspired by The Four Agreements) Words trigger emotional responses that shape customer perception Getting CX Buy-In Across Organizations The Alignment Problem: CX initiatives fail when metrics aren't shared across departments Success came when executives adopted the same CX metrics as the CX team Without shared goals, customer insights get shelved with "we'll get to it later" The Pilot Program Strategy: Start small before asking for big budgets Show proof of concept with intentional, measurable pilots Use success to rally and align different areas of the company Real Example - CX Day Success: Introduced first-ever CX Day celebration at 145-year-old engineering company Started small despite skepticism Now an annual tradition that continues after her departure Rethinking CX Metrics Beyond Traditional Measurements: NPS and effort scores are starting points, not endpoints "Satisfaction" is no longer good enough (it's the equivalent of "fine") New focus: Emotional altitude across every touchpoint The Emotional Impact: Brains constantly cycle between thinking and feeling Emotions create lasting imprints that shape brand perception Research shows: 12 positive experiences needed to overcome 1 negative Measure emotional highs to identify gaps and successes The Four Rs of CX Impact: Revenue Retention Reputation Referrals The Future of Contact Centers Human + AI Integration: Smart companies intentionally map where humans add value vs. where AI should handle interactions The answer is "both/and" not "either/or" Critical: Validate designs with real customers, not just internal teams The Contact Center Superpower: Contact center teams speak to more customers in a week than other departments do in a year This proximity to customers gives agents unique power to be organizational change agents Voice of customer insights should inform product development, marketing messaging, and more Words Matter in the AI Era: Example: Website offering "24/7 support, our guides are happy to help you" "Guides" for both humans and AI feels impersonal Naming and framing still matters The Power of Customer Voice The 10-Minute Video Story: A contact center leader captured customer feedback about a failed new product. At an executive meeting, he played a 10-minute compilation of customer complaints. The CEO's initial advisor said it was a career-ending mistake The CEO walked out during the video Result: CEO returned and said it was "the best 10 minutes anybody's ever played" and named him employee #1 Customer voice changed the company's trajectory The Validation Imperative: Internal perspective isn't enough Customer validation must be iterative, not one-time Can't use internal team as proxy for outside voice Both internal knowledge AND customer validation matter The Fundamental C-Suite Challenge When C-suite leaders aren't aligned in their meetings, misalignment trickles down through the entire organization. This is the root problem preventing effective CX implementation. Notable Stories The Morgan & Morgan Tattoo Story: Leadership promised to get company logo tattoos if the team hit an unprecedented conversion rate goal. When they achieved it, 40 leaders got matching tattoos - four tattoo artists came in for the day. The question became: "Is your brand tattoo-worthy?" Stacey's Podcast Origin: Bought her first microphone for under $50, then waited six months before taking it out of the box due to fear. That mic ignited her journey to intentionally sharing her voice through podcasting. Living Podcasting: At the conference, Stacey pulled out her mic to record a 10-minute session where Amas (who has Parkinson's) gave direct advice to her relative with a similar condition - creating immediate, personal value rather than secondhand communication. Takeaways for Contact Center Leaders Language shapes reality - Small word changes create emotional shifts in customer experience Demand metric alignment - CX can't succeed unless executives share the same measurements Start with pilots - Prove value small-scale before requesting major investment Leverage your proximity to customers - Use it to become the organizational glue and change agent Validate everything with real customers - Internal assumptions aren't enough Map the human-AI journey intentionally - Design where each adds value, then test with customers Bring customer voice to leadership - Sometimes the most powerful thing is making them listen directly Average isn't acceptable - Move beyond satisfaction to creating emotional highs

Send Us Your Prayer Requests --------This Christmas, you can shine the light of Christ into places of darkness and pain with a purchase from the Joni and Friends Christmas catalog. You are sending hope and practical care to people with disabilities, all in the name of Jesus! Thank you for listening! Your support of Joni and Friends helps make this show possible. Joni and Friends envisions a world where every person with a disability finds hope, dignity, and their place in the body of Christ. Become part of the global movement today at www.joniandfriends.org. Find more encouragement on Instagram, TikTok, Facebook, and YouTube.

In a world obsessed with artificial intelligence, what if the future of work actually belongs to authentic intelligence? In this episode, Amy Lynn Durham sits down with Brian Gorman, author of Leading Into the Age of Wisdom: Reimagining the Future of Work, to explore how leaders can reclaim humanity at the heart of business. Together, they unpack three essential shifts:

Everyone knows cognitive ability is critical for understanding autism, however, how does it affect developmental trajectories of autism traits, and can it be accurately measured in those with severe intellectual disabilities? We discuss. Plus, more evidence that tylenol doees not cause autism. https://pubmed.ncbi.nlm.nih.gov/41207796 https://www.aaidd.org/docs/default-source/prepressarticles/which-score-for-what-operationalizing-standardized-cognitive-test-performance-for-the-assessment-of-change.pdf?sfvrsn=42950021_0 https://pubmed.ncbi.nlm.nih.gov/33211814 https://pubmed.ncbi.nlm.nih.gov/41203924

Jake Holmes is AI Strategist and Founder of Grow Fast, who helps business owners (Great Britian focused for now) avoid throwing money at AI tools that don't work.   Along the way we discuss – The I.m.p.a.c.t. Framework (Inventory, Measure, Plan, Activate, Culture, Track) (5:30), Relentless Grit (9:30), Favorite AI Tools (18:45), AI Promise (22:30), AI Concerns (25:45) and AI Intentionality (29:45). For your AI Business Strategy and next steps reach out to Jake @ Grow Fast. This podcast is partnered with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Send a donation, large or small, through PayPal @LukeLeaders1248; Venmo @LukeLeaders1248; or our website @ www.lukeleaders1248.com. You can also donate your used vehicle @ this hyperlink – CARS donation to LL1248.  Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Join The Man of the West as he continues this series' read-through Of the Ruin of Beleriand and the Fall of Fingolfin, as Sauron captures a strategic location. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today's conversation features Lionel Moses—family man, veteran of Desert Storm, coach, and author of The Marriage Seed. We dig into relationship mastery across home and work: self-awareness over blame, trust over suspicion, and communication that lands (not just "gets said"). 3 Main Takeaways Start with self. Lasting change begins by checking beliefs, tone, and patterns before judging a partner. Choose trust over suspicion. Misunderstandings shrink when curiosity and clarity lead the interaction. Weed the garden, consistently. Relationships thrive when small problems are pulled early—over and over.     Three Core Topics (with timestamps, explanations, and quotes) Self-Responsibility > Perfection Hunting (05:52–06:39; 11:11–12:14) Timestamp: 05:52 — 06:39 Why it matters: Recognizing that minds change proves self-knowledge evolves. Extending the same grace to a partner transforms conflict from judgment to teamwork. Perfection tests (ROCD, nitpicking) block real connection; openness creates possibility. Notable quote: "If you change your mind, that proves you disagree with your old self… give grace for your partner." (05:52–06:39) Trust Over Suspicion (14:37–15:16; 15:38–16:25) Timestamp: 14:37 — 15:16 Why it matters: Many "communication problems" are interpretation gaps. Filling those gaps with trust, not suspicion, stabilizes connection and keeps dialogue constructive—even after past hurt. Flexing rigid checklists into "openness to possibilities" prevents discarding viable partners for trivial reasons. Notable quote: "When you're trying to establish a relationship, you have to really know how to fill in those gaps of misunderstanding with trust versus suspicion." (14:37–15:16) Tone, Pauses, and the Garden Rule (18:45–20:10; 08:06–08:48; 31:00–31:38; 32:34–32:53) Timestamp: 18:45 — 20:10 Why it matters: Tone is a reflex—and often invisible until heard back. Recording and replaying increases awareness, making it easier to shift delivery. Pair this with the "dung grows things" and "measure twice, cut once" mindset: expect mess, pause before reacting, and remove small weeds quickly to protect what's growing. Notable quotes: • "Most people… don't like their own tone. When they hear it, it annoys them enough to make the change." (19:24–20:08) • "One of the best fertilizers you can have is dung." (08:06–08:48) • "Measure twice, cut once." (31:00–31:38) + "That's a learned behavior." (32:34–32:53)     Extra Gems (fast timestamps) Boundary + buy-in at work: Relationship habits bleed into teams; clarity and care increase performance. (27:09–29:44) Weed therapy: Pull issues up by the roots, repeatedly. (25:52–26:06) Win-win-win frame: Healthy partnerships benefit the two people and the world around them. (39:17–39:51) Connections: Visit us: MarniBattista.Com Ready To Create Your Corporate Escape Plan? Book A Call With MeTake the Quiz: Unlock the shocking truth about how your unique personality type is silently shaping your future Buy Your Radical Living Challenge: 7 Questions For Living The Meaningful Life Lionel's Book - The Marriage Seed, Life coaching ot help get out of our own way  Lionel's Website

What happens when an engineer falls in love with marketing? You get Sorin Patilinet, the data-driven marketer reshaping how the world's biggest brands think about creativity, effectiveness, and growth. After 20 years working in marketing science at Mars and PepsiCo, Sorin has one mission: to help marketers stop chasing vanity metrics and start measuring what actually drives results. He's out to prove that great marketing is about more than just ROI. It's about understanding human behavior. Sorin and Daniel dive into what it really takes to make marketing effective in 2025: from breaking silos between pricing, distribution, and brand strategy, to using neuroscience to craft ads people actually remember. If you've ever had to prove your marketing budget, defend your creative, or show the true impact of brand building, this episode will change the way you think about measuring success. Customer.io is an AI-powered customer engagement platform that helps teams turn first-party data into personalized messages at scale. It enables teams to easily create and send communications across email, SMS, push, in-app, and webhooks to drive engagement and growth. Today, over 7,800 brands trust Customer.io to power their messaging. Follow Sorin: LinkedIn: https://www.linkedin.com/in/patilinet/ Follow Daniel: LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing/ Sign up for The Marketing Millennials newsletter: www.workweek.com/brand/the-marketing-millennials Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: www.workweek.com

In this episode, I talk about what we should consider to be a measure function.  Such functions can be used to show termination of some process or program, by assigning a measure to each program, and showing that as the program computes, the measure decreases in some well-founded ordering.  But what should count as a measure function?  The context for this is RTA Open Problem 19, on showing termination for the simply typed lambda calculus using a measure function.Let's call this the start of season 7, because it seems about time for that.

Alidad Hamidi: Maximizing Human Potential as the Measure of Success Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "Does my work lead into maximizing human potential? Maximizing the ability of the human to use their potential and freedom." - Alidal Hamidi   Alidad calls himself a "recovering agility coach," and for good reason. For years, he struggled to define success in his work. As an enterprise coach, he plants seeds but never sees the trees grow. By the time transformation takes root, he's moved on to the next challenge. This distance from outcomes forced him to develop a more philosophical definition of success—one rooted not in deliverables or velocity charts, but in human potential and freedom.   His measure of success centers on three interconnected questions. First, are customers happy with what the teams create? Notice he says "create," not "deliver"—a deliberate choice. "I really hate the term product delivery, because delivery means you have a feature factory," he explains. Creating value requires genuine interaction between people who solve problems and people who have problems, with zero distance between them. Second, what's the team's wellbeing? Do they have psychological safety, trust, and space for innovation? And third, is the team growing—and by "team," Alidad means the entire organization, not just the squad level.   There's a fourth element he acknowledges: business sustainability. A bank could make customers ecstatic by giving away free money, but that's not viable long-term. The art lies in balance. "There's always a balance, sometimes one grows more than the other, and that's okay," Alidad notes. "As long as you have the awareness of why, and is that the right thing at the right time." This definition of success requires patience with the messy reality of organizations and faith that when humans have the freedom to use their full potential, both people and businesses thrive.   Self-reflection Question: If you measured your success solely by whether you're maximizing human potential and freedom in your organization, what would you start doing differently tomorrow? Featured Retrospective Format for the Week: Six Intrinsic Motivators Alidad's favorite retrospective format comes from Open Systems Theory—the Six Intrinsic Motivators. This approach uses the OODA Loop philosophy: understanding reality and reflecting on actions. "Let's see what actually happened in reality, rather than our perception," Alidad explains.   The format assesses six elements. Three are personal and can have too much or too little (rated -10 to +10): autonomy in decision making, continuous learning and feedback, and variety in work. Three are team environment factors that you can't have too much of (rated 0 to 10): mutual support and respect, meaningfulness (both socially useful work and seeing the whole product), and desirable futures (seeing development opportunities ahead).   The process is elegantly simple. Bring the team together and ask each person to assess themselves on each criterion. When individuals share their numbers, fascinating conversations emerge. One person's 8 on autonomy might surprise a teammate who rated themselves a 3. These differences spark natural dialogue, and teams begin to balance and adjust organically. "If these six elements don't exist in the team, you can never have productive human teams," Alidad states. He recommends running this at least every six months, or every three months for teams experiencing significant change. The beauty? No intervention from outside is needed—the team naturally self-organizes around what they discover together.   [The Scrum Master Toolbox Podcast Recommends]

- Get NordVPN with a special discount - https://www.nordvpn.com/goodareas- Get an exclusive 15% discount on Saily data plans! Use code 'goodareas' at checkout. Download Saily app or go to:https://saily.com/goodareas-This week on Wagon Wheel Jarrod shares his opinions on the ongoing Samson trade. What sort of pitches we will see in the Ashes? What makes Jansen such an anomaly and more fun stuff.-You can buy my new book 'The Art of Batting' here:India: https://amzn.in/d/8nt6RU1UK: https://www.amazon.co.uk/dp/1399416545-To support the podcast please go to our Patreon page. https://www.patreon.com/user?u=32090121. Jarrod also now has a Buy Me A Coffee link, for those who would prefer to support the shows there: https://www.buymeacoffee.com/jarrodkimber.Each week, Jarrod Kimber hosts a live talk show on a Youtube live stream, where you can pop in and ask Jarrod a question live on air. Find Jarrod on Youtube here: https://www.youtube.com/c/JarrodKimberYT.To check out my video podcasts on Youtube : https://youtube.com/@JarrodKimberPodcasts-This podcast is edited and mixed by Ishit Kuberkar, he's at https://instagram.com/soundpotionstudio & https://twitter.com/ishitkMukunda Bandreddi is in charge of our video side. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

11/12/23. Five Minutes in the Word scriptures for today: 2 Corinthians 8:12. God's Measure for Giving. Resources: biblehub.com; logos.com; ChatGPT; and Life Application Study Bible. Listen daily at 10:00 am CST on https://kingdompraiseradio.com. November 2021 Podchaser list of "60 Best Podcasts to Discover!" LISTEN, LIKE, FOLLOW, SHARE! #MinutesWord; @MinutesWord; #dailybiblestudy #dailydevotional #Christian_podcaster https://www.youtube.com/channel/UCK9zaXqv64YaCjh88XIJckA/videos https://m.youtube.com/@hhwscott

In this episode of OnBase, host Chris Moody sits down with Chelsea Wells to discuss how AI is reshaping the future of demand generation, campaign creation, and attribution. Chelsea shares practical insights from her role at MasterControl, how clean, accessible data powers scalable, high-quality campaigns and how marketers can balance automation with creativity to stand out in a crowded digital landscape.From solving data challenges to embracing multi-touch attribution, Chelsea explains how she's redefining what effective ABM looks like today. She also shares a behind-the-scenes look at a successful one-to-few ABM campaign that leveraged both digital and physical tactics, achieving rapid funnel movement and opportunity creation.Whether you're navigating the complexities of AI adoption or rethinking your attribution models, this episode offers an actionable roadmap for marketers aiming to stay ahead of the curve.Key TakeawaysData quality drives AI success. AI is only as strong as the data it learns from. Clean, accessible, and compliant data is essential to generate accurate insights and scalable, high-quality campaigns.Keep humans in the loop. AI can ideate and optimize, but human oversight ensures creativity, empathy, and brand authenticity.Choose attribution models that reflect intent. No model is perfect. Evaluate channels based on their role in the funnel, top, mid, or bottom, and consider equal or multi-touch models to see the full journey.Mix digital with physical experiences. Reintroduce tactile, real-world touches, like thoughtful swag or events, to complement digital plays and deepen relationships.Test, learn, and personalize. Successful campaigns rely on experimentation, feedback, and personalization at every stage, from message testing to channel sequencing.Quotes“Every channel has a purpose. Measure them by their role in the funnel, not by a single model.”Tech recommendationsDemandbase – For ABM orchestration and intent data.Domo – For real-time visibility across data and attribution models.Resource recommendationsOnBase podcastABM AnsweredShout-outsKelly Starmon, CMO at MasterControlCassidy Milder, VP of Demand Marketing at MasterControlAbout the GuestWith 8 years of demand generation experience in the tech SaaS space, Chelsea Wells is a seasoned B2B marketer with a proven track record of driving pipeline growth in complex industries including cybersecurity and life sciences manufacturing. She currently serves as a Senior ABM Program Manager and Demand Generation Team Lead at MasterControl, where she leads the strategy and execution of high-impact, omni-channel campaigns. Chelsea specializes in campaign orchestration, account-based marketing, and full-funnel demand strategies, leveraging data and insights to optimize performance across every stage of the buyer journey. Her approach is grounded in experimentation and agility, continuously testing and iterating to keep ahead of the rapidly evolving marketing landscape. She is passionate about aligning sales and marketing, delivering customized experiences at scale, and using data to uncover what truly moves prospects from awareness to closed-won. Chelsea holds a BBA from the University of Texas at Austin, a certificate in Global Management, and an MBA from Southern Methodist University (SMU). She brings a global, cross-functional lens to marketing strategy and thrives in fast-paced environments that demand strategic thinking and executional excellence.Connect with Chelsea.

Hybrid and remote work can feel efficient and isolating for team members. In this episode, Jonathan breaks down practical ways leaders can make virtual work more human: intentional one-on-ones, quick post-meeting “hallway” moments, and chat spaces that build rapport without derailing productivity. You'll learn how to design simple communication habits that create belonging, clarity, and trust—even when you've never met in person. What you'll learn How to keep “people over platforms” without losing efficiency Micro-rituals that replace in-person hallway time The right cadence for 10–15 minute 1:1s and why they matter Chat norms that boost morale and reduce miscommunication TL;DR: Small, intentional communication habits (short 1:1s, post-meeting check-ins, and clear chat spaces) turn remote work from transactional to connected—and your team will feel the difference. Key Takeaways 00:00 – Welcome: Why “people over platforms” is the real hybrid advantage 00:34 – Objective: What great remote leadership actually looks like 01:15 – The loneliness gap: What you can't see through a webcam 02:24 – Don't let tools lead: Putting humanity back into Zoom/Teams 03:00 – The “hallway time” we lost: Re-creating post-meeting moments 03:46 – Practical example: Turning agendas into engagement 04:39 – One-on-ones that work: 10–15 minute cadence and prompts 05:26 – Social channels: “No-work chat” for kudos and connection 06:02 – Communication levels: What changes when you're not on site 06:38 – New habit: Add a 2-minute check-in at the end of every call 07:04 – Measure what matters: Comfort, clarity, and open lines 07:45 – Final challenge: Take care of your people—intentionally Hybrid Leadership That Puts People First The most effective hybrid teams aren't powered by tools; they're powered by intentional leaders. By adding short 1:1s, re-introducing post-meeting “hallway time,” and setting clear chat norms, you create an environment where people feel seen, supported, and ready to perform. Start with one small habit today, and watch the connection and results compound. Class Dismissed!

Why are marketers still arguing about ROI in 2025?

In this episode, Luke Hessler gets radically real about losing everything and rebuilding faster using the only assets no one can take: mindset, skills, and relationships. We dig into personal branding for any personality (yes, introverts), the “one post a day for a year” muscle, turning your warm network into real leads (today), and scaling without employees by fixing fulfillment first and systemizing customer acquisition. It's gritty, generous, and wildly practical.FAQs From The EpisodeI'm introverted. Can I really build a personal brand without being on camera all day? Yes. A personal brand is just your authentic offline reputation, online. If video drains you, lead with thoughtful written posts, frameworks, and slow-paced explanations. The people who think like you will prefer it. Pick one platform, post once daily for a year, and use simple content buckets (e.g., Expertise, Process, Personal). Watch engagement to see what lands, then iterate.I need leads fast on a tiny budget. What should I do this week? Start with your warm network. Make a handwritten (or spreadsheet) list of every relevant contact and call them. Offer a small “beta” program to a few ideal clients for free in exchange for a testimonial, a case study, and 1–2 introductions. Measure it like math: if 1 in 10 says “yes,” and you need 5 clients, make 50 quality outreaches. Don't overcomplicate. Sort for the “ready now,” not convince the “not now.”How do I scale without hiring employees and avoid burning out? Fix fulfillment first. Ensure partners/vendors can handle increased volume so new sales don't create churn. Then systemize customer acquisition (choose one core motion: landing page + traffic, affiliates, or cold outbound that sets appointments). Expect a short initial sprint (the jet uses 80% of fuel on takeoff), then automate/outsourcing what worked: repurpose posts, templatize outreach, use software or reliable vendors. Choose a sustainable cadence over heroics.

Joyce talks about measure in the Spending bill that may allow Republican Senators to sue over phone searches by Jack Smith. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How do you know if you're actually growing spiritually? Most of us measure faith the wrong way: by what we do instead of who we're becoming. In this episode, Patrick and Keith explore how God measures spiritual growth, why giftedness doesn't equal godliness, and how focusing on checklists can actually stunt your maturity. You'll learn what true growth looks like, what the Bible says about godly character, and how to measure your progress the way God does: slowly, deeply, and from the inside out.

On this episode of the Anchored Podcast, Soren is joined by Semi Park, founding Headmaster of Orange County Classical Academy. She discusses her experiences serving underserved schools, her transition to classical education, and the founding of OCCA amidst significant challenges and opposition. They emphasize the importance of mission-driven education, the role of parents, and the need for diversity in thought over mere representation. She also addresses the current challenges facing classical education in California.

Scale Smarter: Use EOS to Add Another Zero with Rick Benton   When business growth starts to feel like chaos, it's time to add structure. EOS (the Entrepreneurial Operating System) gives you a clear roadmap to align people, processes, and profit — but when you combine it with the right financial systems, that's when the real transformation happens.   In this episode, Rick Benton, EOS Implementer and former multi-state business owner, joins Rocky Lalvani to unpack how EOS helps entrepreneurs simplify, scale, and create freedom. Together, they explore how visionaries can step back from the whirlwind, let go of control, and finally build a business that runs on systems — not stress.   5 Key Lessons from the Conversation:  Let Go of the Vine. Growth starts when you release control. EOS helps visionaries trust their team, delegate effectively, and stay focused on the high-value activities that drive impact. Weekly Scorecards > Monthly Panic. Measure what predicts the future, not what reports the past. Weekly scorecards with 5–15 KPIs give you 52 chances a year to course-correct instead of 12. Finance Is the Missing Gear. EOS brings clarity, but without a financial dashboard tied to gross profit and cash flow, you can hit your goals on paper and still miss in the bank account. When EOS and Profit First systems work together, growth becomes predictable and profitable. From Rock Bottom to Rock Foundation. The lessons you've learned — and the systems you've built — become the foundation you can always stand on. You're not starting over; you're building from strength. Stop Hustling, Start Delegating. Hustle culture leads to burnout. Smart owners out-delegate, not out-work. Systems and scorecards let you scale without grinding yourself or your team down.   Key Takeaway: EOS gives you the structure; Profit First systems make sure the structure actually pays. Together, they align your people, vision, and numbers so your business grows with ease — and adds another zero without adding more chaos.   About Rick Benton: Rick's entrepreneurial journey started in high school when he and a friend started an event company. Dedicated to a vision of creating the most exciting and energetic experiences, the business quickly found successes that extended far beyond the local Detroit market. Fast forward a few decades and this multi-state, award winning company provided event planning, coordination, entertainment, and AV production services for national corporate, social and educational clients. After a successful sale and exit of the business in 2018, Rick has been a teacher, a coach, and a business consultant. His superpower is his energy and passion for business, learning and growth, always challenging the existing status quo to find better solutions. He personally understands and experienced the power of EOS and how it offers freedom for entrepreneurs to break through their ceiling, clarify and achieve their vision, while improving the lives of leadership teams, employees and their families. Rick is excited to share that EOS power with you to achieve your VISION, gain TRACTION, and build a HEALTHY, cohesive, and fun-loving leadership team.   Links: EOS: https://www.eosworldwide.com/rick-benton    LinkedIn: https://www.linkedin.com/in/rickbenton/   Facebook: https://www.facebook.com/rick.benton/    Conclusion: Scaling isn't about doing more — it's about doing the right things in the right order, backed by clear numbers. EOS brings operational discipline. Profit First adds financial confidence. When those two worlds meet, your business becomes scalable, self-managing, and sustainably profitable.   If you're ready to connect your EOS scorecard to real profit and cash flow, schedule a Profit Assessment Call with Rocky and start turning structure into wealth.   #ProfitFirst #EOS #Entrepreneurship #BusinessGrowth #CashFlow #FractionalCFO #Scorecard #Visionary #Integrator #Delegation #Systems #FinancialFreedom #SmallBusiness #ProfitAnswerMan   Watch the full episode on YouTube: https://www.youtube.com/@profitanswerman Sign up to be notified when the next cohort of the Profit First Experience Course is available! Profit First Toolkit: https://lp.profitcomesfirst.com/landing-page-page  Relay Bank (affiliate link): https://relayfi.com/?referralcode=profitcomesfirst Profit Answer Man Facebook group: https://www.facebook.com/groups/profitanswerman/ My podcast about living a richer more meaningful life: http://richersoul.com/ Music provided by Junan from Junan Podcast Any financial advice is for educational purposes only and you should consult with an expert for your specific needs.

BT & Sal ignite a fiery discussion on the Giants' decision to retain General Manager Joe Schoen after firing the head coach. Tierney and Licata argue that keeping Schoen is the "wrong decision," questioning why he gets "two cracks" at picking a head coach when he hasn't earned the right, especially after inheriting Saquon Barkley and Daniel Jones, which created a "flimsy foundation." They criticize ownership for potentially lacking the "appetite" to execute the massive organizational turnover that firing a GM requires. The debate moves to coaching candidates, with a passionate pitch for college coach Curt Cignetti and an intense look at Lane Kiffin, whose past humbling and rehabilitated career makes him an appealing, albeit risky, option for the Giants.

Most teams treat annual planning like a spreadsheet exercise.Finance builds the numbers. Everyone else nods along. Then the plan gets filed away until next year.But real planning isn't about producing a static budget – it's about creating a rhythm that connects finance, operations, and delivery all year round.In this episode of The Handbook: The Ops Podcast, Harv sits down with Adam Cooper, founder of ACC Finance Solutions and host of The Fractional CFO Show, to unpack how finance can become your business's operating rhythm – one that brings clarity, accountability, and foresight to every decision.Here's what we cover:How to use finance as your sat nav, not your rear-view mirrorBuilding a monthly rhythm that links financials, KPIs, and team accountabilityCreating a planning cycle that goes beyond budgets – with scenarios, reforecasts, and 3 - 5 year goalsManaging cash flow and runway with discipline (and less stress)Why financial storytelling matters – and how it helps the whole business make smarter choicesIf your annual planning still feels like a finance ritual, this episode will help you reframe it as an operating plan for the year ahead – one that helps your team navigate, adapt, and grow with confidence.Additional Resources:

Children with disabilities' place in public schools—though legally mandated—has often been tenuous at best. Now the Trump Administration is targeting the department that oversees special ed. What does that mean for kids and their parents? Guest:  Pepper Stetler, author of A Measure of Intelligence: One Mother's Reckoning with the IQ Test and professor at Miami University in Oxford, Ohio. Want more What Next? Subscribe to Slate Plus to access ad-free listening to the whole What Next family and across all your favorite Slate podcasts. Subscribe today on Apple Podcasts by clicking “Try Free” at the top of our show page. Sign up now at slate.com/whatnextplus to get access wherever you listen. Podcast production by Elena Schwartz, Paige Osburn, Anna Phillips, Madeline Ducharme, and Rob Gunther. Learn more about your ad choices. Visit megaphone.fm/adchoices

Children with disabilities' place in public schools—though legally mandated—has often been tenuous at best. Now the Trump Administration is targeting the department that oversees special ed. What does that mean for kids and their parents? Guest:  Pepper Stetler, author of A Measure of Intelligence: One Mother's Reckoning with the IQ Test and professor at Miami University in Oxford, Ohio. Want more What Next? Subscribe to Slate Plus to access ad-free listening to the whole What Next family and across all your favorite Slate podcasts. Subscribe today on Apple Podcasts by clicking “Try Free” at the top of our show page. Sign up now at slate.com/whatnextplus to get access wherever you listen. Podcast production by Elena Schwartz, Paige Osburn, Anna Phillips, Madeline Ducharme, and Rob Gunther. Learn more about your ad choices. Visit megaphone.fm/adchoices

Children with disabilities' place in public schools—though legally mandated—has often been tenuous at best. Now the Trump Administration is targeting the department that oversees special ed. What does that mean for kids and their parents? Guest:  Pepper Stetler, author of A Measure of Intelligence: One Mother's Reckoning with the IQ Test and professor at Miami University in Oxford, Ohio. Want more What Next? Subscribe to Slate Plus to access ad-free listening to the whole What Next family and across all your favorite Slate podcasts. Subscribe today on Apple Podcasts by clicking “Try Free” at the top of our show page. Sign up now at slate.com/whatnextplus to get access wherever you listen. Podcast production by Elena Schwartz, Paige Osburn, Anna Phillips, Madeline Ducharme, and Rob Gunther. Learn more about your ad choices. Visit megaphone.fm/adchoices

Plus, a federal appeals court denies the Trump administration's bid to avoid fully funding SNAP benefits for November. And Novo Nordisk's shares gain after the drugmaker withdraws from a bidding war over the obesity drug maker Metsera. Caitlin McCabe hosts. Sign up for WSJ's free What's News newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

 “It's not the math. It's the mindset.” When Bruce recorded this episode solo, he opened with something we've learned after thousands of client conversations: the biggest Infinite Banking mistakes aren't about policy illustrations or carrier choice. They're about us—our habits, our thinking, and the quiet patterns we bring to money. https://www.youtube.com/live/tvSGb9GkRG4 I remember Nelson Nash repeating, “Rethink your thinking.” That line annoys the part of us that wants a clean spreadsheet answer. But it's also the doorway to everything you actually want—control, peace, and a reservoir of capital that serves your family for decades. In today's article, I'm going to unpack those human problems—Parkinson's Law, Willie Sutton's Law, the Golden Rule, the Arrival Syndrome, and Use-It-or-Lose-It—and connect them to the most common Infinite Banking mistakes we see. Most importantly, I'll show you the behaviors that fix them.  “It's not the math. It's the mindset.”What you'll gain (and why it matters)Infinite Banking Mistakes #1 — Treating IBC like a sales system, not a lifelong conceptInfinite Banking Mistakes #2 — Short-term policy design (and base vs. PUA confusion)Infinite Banking Mistakes #3 — Misunderstanding uninterrupted compoundingInfinite Banking Mistakes #4 — Ignoring the five human problems Nelson taughtParkinson's Law: “Expenses rise to equal income”Willie Sutton's Law: “Money attracts seekers”The Golden Rule: “Those who have the gold make the rules”The Arrival Syndrome: “I already know this”Use It or Lose It: “Habits decay without practice”Infinite Banking Mistakes #5 — Forgetting that illustrations aren't contractsInfinite Banking Mistakes #6 — Not paying policy loans back (on purpose)Infinite Banking Mistakes #7 — No written strategy or scorecardListen To the Full EpisodeBook A Strategy CallFAQsWhat are the most common Infinite Banking mistakes?Should I prioritize PUAs or base premium to avoid Infinite Banking mistakes?Do I have to repay policy loans in Infinite Banking?How does Parkinson's Law cause Infinite Banking mistakes?Are policy illustrations reliable for Infinite Banking decisions?What did Nelson Nash mean by “think long range”?How do taxes relate to Infinite Banking mistakes? What you'll gain (and why it matters) If you're new here, I'm Rachel Marshall, co-host of The Money Advantage and a fierce believer that families can build multigenerational wealth with wisdom, not stress. The primary keyword for this piece is “Infinite Banking Mistakes,” and we're going to name them, explain why they happen, and give you practical steps to get back on track. You'll learn: Why behavior beats policy design over the long term How short-term thinking shows up in base/PUA decisions The right way to think about uninterrupted compounding How to use loans and repay them without sabotaging growth The five “human problems” Nelson warned us about—and how to overcome them If you can absorb the mindset, the math becomes simple. If you skip the mindset, no design hack will save you. Let's go there. Infinite Banking Mistakes #1 — Treating IBC like a sales system, not a lifelong concept The mistake: Looking for a quick fix—“set up a policy, borrow immediately, invest, done”—and calling it Infinite Banking. Why it happens: Our culture loves shortcuts. We're used to products, not principles. But IBC isn't a product; it's a way of life. Nelson was explicit: it's not a sales system. When we treat it like a gadget, we ignore the behaviors that made debt a problem in the first place. What to do instead: Adopt a long-range view. Commit to capitalization for years, not months. Build rhythms. Premium drafting, policy reviews, loan repayment schedules. Measure behavior. Not just cash value growth; also repayment habits, added PUAs, and opportunity filters. Infinite Banking Mistakes #2 — Short-term policy design (and base vs. PUA confusion)

Subscribe to support Koinonia Connect Apple Podcast! All episodes remain free—this is just to show your support.:  https://podcasts.apple.com/us/podcast/koinonia-connect-with-apostle-joshua-selman/id1680799163   ANOTHER MEASURE (A CRY FOR GREATER GLORY) HAGGAI 2:9 WITH APOSTLE JOSHUA SELMAN |09||11|2025

After 40 days of a standoff, the bill advanced by a vote of 60-40, just barely meeting the 60 votes needed to keep it moving forward. Travel disruptions at major airports are expected to worsen this week with airlines already canceling nearly 1,600 flights for Monday and nearly 1,000 for Tuesday as Congress works to reach a deal to reopen the federal government. Please Like, Comment and Follow 'Philip Teresi on KMJ' on all platforms: --- Philip Teresi on KMJ is available on the KMJNOW app, Apple Podcasts, Spotify, YouTube or wherever else you listen to podcasts. -- Philip Teresi on KMJ Weekdays 2-6 PM Pacific on News/Talk 580 AM & 105.9 FM KMJ | Website | Facebook | Instagram | X | Podcast | Amazon | - Everything KMJ KMJNOW App | Podcasts | Facebook | X | Instagram See omnystudio.com/listener for privacy information.

After 40 days of a standoff, the bill advanced by a vote of 60-40, just barely meeting the 60 votes needed to keep it moving forward. Travel disruptions at major airports are expected to worsen this week with airlines already canceling nearly 1,600 flights for Monday and nearly 1,000 for Tuesday as Congress works to reach a deal to reopen the federal government. Please Like, Comment and Follow 'Philip Teresi on KMJ' on all platforms: --- Philip Teresi on KMJ is available on the KMJNOW app, Apple Podcasts, Spotify, YouTube or wherever else you listen to podcasts. -- Philip Teresi on KMJ Weekdays 2-6 PM Pacific on News/Talk 580 AM & 105.9 FM KMJ | Website | Facebook | Instagram | X | Podcast | Amazon | - Everything KMJ KMJNOW App | Podcasts | Facebook | X | Instagram See omnystudio.com/listener for privacy information.

Everyone wants to know the number: what you sold your company for, the valuation, the payout. But as Jerome Myers reveals, the number is not the finish line. It is only one mile marker on the journey. In this solo episode, Jerome uncovers what truly defines a successful exit: peace, purpose, and freedom. Through powerful stories and practical frameworks, he explains the four hidden levers —structure, timing, control, and alignment — that determine whether your exit becomes an evolution or a regret.  Founders will walk away with tools to measure success beyond money and to negotiate for a life that feels right, not just a deal that looks good. [00:00 – 03:30] The Illusion of the Headline Number The world celebrates the sale price, but that number rarely reflects true success Founders often chase valuation without understanding its emotional cost “You can hit your financial goal and still miss your life goal” [03:30 – 07:30] The Hidden Levers: Structure and Timing Structure determines how money actually reaches you — not just what's promised Beware of earnouts and rollover equity tied to someone else's performance Timing affects your freedom; stretched payments can quietly fund your own exit [07:30 – 11:30] Control and Alignment: The Freedom You Forget to Negotiate Freedom isn't automatic after an exit — it's negotiated Many founders unknowingly trade autonomy for an employment clause Alignment between values and culture is the silent determinant of post-exit peace [11:30 – 15:30] Redefining Winning: Beyond the Transaction Create a non-negotiables list — your personal term sheet Identify your true freedom number after taxes and fees Measure deals through the Freedom Compass: control, connection, meaning, and sustainability [15:30 – 19:00] The Power Questions That Reveal True Value Founders lose leverage when they ask for valuation instead of impact on the future self Strategic questions expose power dynamics — “Who controls the capital stack post-close?” Emotional readiness is key: “Do I know what I'm walking toward?” [19:00 – 21:30] Exit as Evolution, Not Ending The exit isn't closure — it's a portal to who you're becoming Peace is the ultimate return on investment “The company was never the dream; it was a vehicle for it” Key Quotes: "You can hit your financial goal and still miss your life goal." - Jerome Myers “If you do not define your non-negotiables, someone else will, and it will not be for your benefit." - Jerome Myers Join industry leaders shaping the future and secure your spot at the Exit Planning Summit today! https://exitplanningsummit.com/speakers Ready for your next chapter?Start Your Assessment Now

In this episode, Matthew Grant sits down with Jonathan Rake, CEO of Risk Data Solutions at Swiss Re, to explore how a major reinsurer is building data and analytics as core capabilities beyond traditional risk‑transfer. Jonathan explains why the shift matters, how analytics are being embedded in real‑time workflows, and what insurers and corporates should focus on as risk becomes more interconnected and dynamic. In this conversation, Jonathan shares: Why Swiss Re launched Risk Data Solutions and how it leverages internal analytics for client value How “certainty of insight” and real‑time decision‑making are redefining insurance workflows The differing risk‑analysis needs of large corporates versus insurers, and what each must prioritise How Swiss Re approaches partnerships: enabling versus enriching, and why you cannot go it alone The acquisition of Fathom (UK) and how model‑blending is raising the accuracy bar in catastrophe modelling His approach to leadership, maintaining balance outside work and keeping pace with change A bold prediction for 2026 — and the book he recommends to anyone interested in adventure, risk and innovation 'A Voyage for Madmen' by Peter Nichols If you like what you're hearing, please leave us a review on whichever platform you use or contact Jonathan Rake or Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify the tools and workflows that allow insurers to consume insights directly within underwriting platforms. Measure the business case for embedding analytics in risk workflows versus maintaining separate data functions. Produce a clearer understanding of how large insurers are operationalising resilience through data, modelling and partnerships. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 380 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

To hear more sermons please go to our website:http://www.calvarychristian.churchCalvary Christian Church47 Grove StreetLynnfield, MA 01940781-592-4722Support the show

00:00:00 – Scramble to air: dead car battery tale, housekeeping, and Ken Woods AI-EP status 00:04:54 – "Let's Get the Whole": Star Trek-flavored riff on "Meet Me Halfway" premieres 00:09:48 – Writing the parody: Calgon "take me away" angle, EP direction and tweaks 00:14:49 – Popular Mechanics piece: toward a unified theory of consciousness; EU Human Brain Project backstory 00:19:43 – "Electronic person" policy in EU and LLM introspective awareness experiments (subliminal "bread") 00:24:25 – Black-box LLMs and why self-reports aren't trustworthy; need transparent architectures 00:28:23 – New Yorker debate: "AI is thinking?"—parallels to human cognition and limits 00:32:45 – Embodiment matters: what models lack; scaling limits; why GPT responses "feel" different 00:37:40 – Star Trek's "Measure of a Man": Data's lived experience and the case for embodiment 00:42:01 – Blake Lemoine recap: the Lambda sentience flare-up and Weizenbaum's cautionary lens 00:46:40 – Rights for machines? Dog-level sentience analogy, UBI speculation, EU patents 00:51:34 – J6 pipe-bomber update: gait match claims, LE links, and motives debated 01:04:30 – Pandemic rewind: German PCR/antibody analysis claims and a SNAP/SCOTUS funding skirmish 01:14:06 – Bigfoot on I-80? Road-crossing "glide," possible intangibility; phone lines open 01:19:02 – Caller segment: dogman vs. bigfoot—malevolence, grudges, and one 1996 Glacier NP encounter 01:28:34 – News bed returns; "Penis Man" saga in Phoenix—folk-hero tagging and copycats 01:33:04 – More "Penis Man": suspects, merch, and why the meme spreads 01:37:52 – From tags to treats: Taco Bell's Mountain Dew Baja Blast pie appears 01:42:46 – Would you bring a Baja pie to Friendsgiving? Discord bounty offered 01:47:35 – Stupid criminals: driver tries a Monopoly "Get Out of Jail Free" card 01:57:37 – Viral glassware: that pricey Starbucks seasonal cup rabbit hole 02:00:06 – Wrap and reflections: AI takeaways, Bigfoot vs. dogman, and Baja-pie Thanksgiving dare 02:03:44 – Outro music and sign-off   Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research ▀▄▀▄▀ CONTACT LINKS ▀▄▀▄▀ ► Website: http://obdmpod.com ► Twitch: https://www.twitch.tv/obdmpod ► Full Videos at Odysee: https://odysee.com/@obdm:0 ► Twitter: https://twitter.com/obdmpod ► Instagram: obdmpod ► Email: ourbigdumbmouth at gmail ► RSS: http://ourbigdumbmouth.libsyn.com/rss ► iTunes: https://itunes.apple.com/us/podcast/our-big-dumb-mouth/id261189509?mt=2  

Matt and Micah are peeling back the layers to reveal what truly counts when it comes to gauging advisor effectiveness. They expose the delusion of conventional metrics like AUM, office hours, and household numbers and reveal the real deal: the true number you need to measure. They share that it's easy to get caught up in so many other numbers that are more like a badge of honour, but considering whether those numbers are really moving you and your practice forward. Listen in to learn how to measure what matters, what's the most impactful, and how to keep moving forward with your goals. Encore Episode: Measure What Really Matters? Resources in today's episode: - Micah Shilanski: Website | LinkedIn - Matt Jarvis: Website | LinkedIn

California voters overwhelmingly approved Prop. 50, which will redraw our Congressional maps in an effort to push back against President Donald Trump. In Santa Clara County, voters also passed a sales tax measure to partially make up for federal funding cuts. Today, we break down how Prop. 50 will change U.S. House districts in the Bay, Santa Clara County's Measure A, and Rep. Nancy Pelosi's retirement announcement after nearly 40 years representing San Francisco. Links: How Proposition 50's Win Reshapes California's 2026 Elections | KQED Nancy Pelosi Retiring After 38 Years Representing San Francisco in Congress | KQED Santa Clara County Sales Tax Measure Appears Poised to Pass Amid Federal Cuts | KQED Learn more about your ad choices. Visit megaphone.fm/adchoices

In this solo episode of Business Coaching Secrets, Karl Bryan takes the reins, diving deep into strategies for client communication, drip campaigns, frameworks for business growth, and timeless investing wisdom inspired by Warren Buffett and Charlie Munger. With Rode Dog traveling, Karl delivers practical advice for coaches and their clients—from executing high-impact email sequences to structuring offers that sell and building true wealth through the power of compounding. Key Topics Covered Drip Campaigns & Funnels that Convert Karl Bryan breaks down the anatomy of effective drip campaigns—using not just email, but texts, voicemails, calls, and even direct mail—to stay top of mind and drive prospects towards action. He emphasizes nurturing, education, and persistence over hard selling, revealing real-world examples of campaigns that generated over a million dollars in revenue. Building High-End Programs and Upsell Funnels Karl encourages coaches to help clients create tightly defined, high-ticket programs ($10k, $25k, $50k+) with robust profit margins. He explains the importance of segmenting audiences and tailoring drip sequences, stressing that coaches should study successful operators in competitive markets to shortcut their own learning. The Psychology of Offers Discussion includes using urgency, scarcity, guarantees, bonuses, and exclusivity to motivate buyers—drawing on real-world tactics from luxury brands and industry leaders. Investing Wisdom from Warren Buffett & Charlie Munger Karl unpacks Buffett's two rules—don't lose money; see Rule #1—and shares how the path to true wealth is rooted in patience, clear math, and avoiding movement for movement's sake. He links these principles to business coaching, stressing the power of compounding marginal gains in practice, career, and investment. Actionable Wealth Creation Strategies Explores practical frameworks for investing in business, stocks (S&P index), and real estate, emphasizing dollar cost averaging, critical thinking, and learning from bubbles/past mistakes. Notable Quotes "Performance improves by releasing tension, judgment, and overthinking—not by piling it on." "Educated people buy more. Educate your leads through that sequence of emails, texts, calls, voicemails, etc. It's not buy, buy, it's educate, educate, educate." "Persistence is a measure of your self-esteem. Do you persist? Do you feel like you deserve the business?" "Rule #1: Don't lose money. Rule #2: See Rule #1. Avoiding stupidity automatically places you in the top 1% because the rest of the crowd is too busy chasing brilliance." "Real wealth is built the old boring way, staying the course, math as the foundation." Actionable Takeaways Expand Your Drip Campaigns Beyond Email: Utilize a sequence of texts, voicemails, calls, and direct mail in addition to emails to maximize client engagement. Educate Relentlessly: Focus on teaching and adding value through every touchpoint. Selling comes after trust and knowledge are built. Create Tightly Defined High-End Offers: Help clients establish premium programs with clear outcomes and strong margins; research top players in competitive markets for proven frameworks. Test, Measure, and Refine: Track the performance of campaigns and offers, adjust based on data rather than gut feelings, and always aim for compounding marginal improvements. Motivate Action With Urgency & Scarcity: Build "windows of opportunity," enrollment periods, and limited-time bonuses to prompt decisions. Lead with Guarantees and Exclusivity: Structure guarantees (money-back, buyback, long-term, double-your-money-back) and consider exclusive tiers or bonuses to differentiate. Avoid Movement for Movement's Sake: Apply Buffett and Munger's principles: patience, compounding, and critical thinking beats frequent switching and chasing trends. Invest with Dollar Cost Averaging: For wealth outside business, consistently invest fixed amounts into the S&P index or bitcoin, regardless of market cycles, and avoid leverage. Segment Your Audience: Tailor messaging and offers based on client behaviors and demographics for better results. Prioritize Compounding Improvements: Focus on small gains across multiple areas—these add up exponentially in your business and wealth over time. Resources Mentioned Profit Acceleration Software™ (by Karl Bryan) Powerful tool for coaches to demonstrate instant ROI to prospects. AI Tools ChatGPT, Grok—suggested for generating campaign frameworks and optimizing messaging. Books The Inner Game of Tennis Key lessons on peak performance and mindset. Jab, Jab, Jab, Right Hook by Gary Vee Framework for providing value before selling. Thought Leaders Referenced Warren Buffett & Charlie Munger—investing, wealth creation Alex Hormozi—quantity discount strategies Michael Burry—The Big Short, investing critical thinking Peter Thiel—bitcoin's shifting competitive edge Focused.com Karl Bryan's resource hub for business coaching strategies and Profit Acceleration Software™ demos: https://go.focused.com/profit-acceleration The Six-Figure Coach Magazine Free subscription for actionable coaching insights: https://thesixfigurecoach.com/get-it If you enjoyed the episode, please subscribe, share with a fellow coach, and leave a review. See you next week on Business Coaching Secrets! Ready to take your coaching business and your wealth to the next level? Don't wait—visit Focused.com for more information on Profit Acceleration Software™ and join our community of high-performing coaches.

Today we're looking into the massive parks levy Portland voters just passed, the fire that nearly burned down the already strained relationship between our City Council and the police bureau, and the city's long-anticipated enforcement of the camping ban. Joining host Claudia Meza on this week's Friday news roundup are Oregonian City Hall reporter Shane Dixon Kavanaugh and our very own executive producer, John Notarianni. Discussed in Today's Episode: ⁠Portland Voters Approve Pricey New Parks Levy⁠ [Oregonian]  ⁠How a Fire at the Home of City Councilor Candace Avalos Turned Into a Political Inferno⁠ [Willamette Week]  ⁠Portland Will Begin Enforcing its Camping Ban Today. What Does That Mean?⁠ [OPB] Become a member of City Cast Portland today! Get all the details and sign up ⁠here⁠.⁠ ⁠ Who would you like to hear on City Cast Portland? Shoot us an email at ⁠portland@citycast.fm⁠, or leave us a voicemail at ⁠503-208-5448⁠. Want more Portland news? Then make sure to sign up for our morning newsletter, ⁠Hey Portland⁠, and be sure to follow us on ⁠Instagram⁠.  Looking to advertise on City Cast Portland? Check out our options for podcast and newsletter ads at ⁠citycast.fm/advertise⁠. Learn more about the sponsors of this November 7th episode: ⁠Portland PGE⁠ ⁠Portland Art Museum⁠ ⁠Allport⁠ ⁠PBOT⁠ ⁠DUER⁠ - Mention code CCPDX for 15% off ⁠ADX⁠ ⁠Visit Walla Walla⁠

Dive into the science of training intensity with Stacy Sims, who's here to explain why the RPE scale (Rate of Perceived Exertion) is your most reliable metric, and how concepts like "moderate exercise" can be misleading.  You'll learn how to effectively use stress to build fitness and the importance of a foundational base before pursuing maximum-effort workouts KEY TAKEAWAYS: RPE is Key: The Rate of Perceived Exertion (RPE) scale is an essential tool for measuring how hard your body is working. A "10 out of 10" effort is when you are physically stopped and "literally can't do anything more" (the "vomit scale"). The Vague "Moderate": "Moderate intensity" is a general guideline for the public, often representing a "gray zone" that may not optimise results for people with a training history. Foundation First: Building a base of fitness is crucial, especially as you age, before engaging in high-intensity work, as pushing too hard too soon can reveal underlying health issues. The Power of Stress: Movement is medicine, and the body requires stress (like high-intensity bursts) to adapt and survive well, pushing it out of its comfortable, algorithmically flat existence. TIMESTAMPS AND KEY TOPICS: Defining the RPE Scale (0-10) for Workouts 4:32 - 6:01 Pacing and Intensity for 4-Minute Intervals 6:01 - 6:53 Clarifying "Moderate Intensity" Exercise 7:06 - 8:05 High-Intensity Training and Health Screening 10:49 - 12:47 VALUABLE RESOURCES ⁠Join The High Performance Health Community⁠ ⁠Click here⁠ for discounts on all the products I personally use and recommend A BIG thank you to our sponsors who make the show possible: Podcast Exclusive Discount on Carol Bike with code ANGELA ABOUT THE HOST Angela Foster is an award winning Nutritionist, Health & Performance Coach, Speaker and Host of the High Performance Health podcast. A former Corporate lawyer turned industry leader in biohacking and health optimisation for women, Angela has been featured in various media including Huff Post, Runners world, The Health Optimisation Summit, BrainTap, The Women's Biohacking Conference, Livestrong & Natural Health Magazine. Angela is the creator of BioSyncing®️ a blueprint for ambitious entrepreneurial women to biohack their health so they can 10X how they show up in their business and their family without burning out. CONTACT DETAILS ⁠Instagram⁠ ⁠Facebook⁠ ⁠LinkedIn⁠ Disclaimer: The High Performance Health Podcast is for general information purposes only and do not constitute the practice of professional or coaching advice and no client relationship is formed. The use of information on this podcast, or materials linked from this podcast is at the user's own risk. The content of this podcast is not intended to be a substitute for medical or other professional advice, diagnosis, or treatment. Users should seek the assistance of their medical doctor or other health care professional for before taking any steps to implement any of the items discussed in this podcast. This Podcast has been brought to you by Disruptive Media. ⁠https://disruptivemedia.co.uk/

Show NotesGuest: Dr. Jeremiah Sturgill — Founder, Sturgill Orthodontics; Co-founder, Go Unicorn Strategy (concierge SEO/SEM for orthodontists).Learn more: https://gounicornstrategy.comWhy another company? A veteran ads/SEO partner (ex-HGTV/Discovery; managed ~$50k/day in Google Ads for a private client) audited ortho sites and found pretty but underperforming builds. Early tests drove measurable gains in qualified Google referrals; the two formalized a boutique service.Boutique by design: Targeting ~20–30 practices so one point of contact knows your brand, market dynamics, and projects end-to-end.Inside-out marketing: Don't pour money into ads until the phones, web forms, and team follow-up are dialed in. Track missed calls (goal: zero), record and review, and role-play quarterly.Feedback loop that works: Ads go live → the team tags outcomes (show/start/no-show) → campaigns are adjusted to favor demographics, keywords, and offers that convert in your market.Budget truth: Tiny spends create noise, not signal. Commit to a test period and a budget that can generate statistically useful data; adjust by market competition (it's a real auction).Brand over commodity: Build a site that sells your culture and trust, not “$500 off aligners.” If your web vibe doesn't match the in-office experience, trust evaporates.Pricing with confidence: If you deliver Four Seasons-level service, don't set Motel 6-level fees. You're not everyone's cup of tea—and that's healthy positioning.Language matters: For out-of-network calls, lead with help (“We can file Delta for you… let's get you scheduled…”) rather than a hard “We're out of network.”AI on the horizon: Jeremiah is building a practice “master prompt” to capture decisions, SOPs, and red-flag handoffs so teams ask the system before they page the doctor.Practical TakeawaysFix the fundamentals first: Fast phones, fast follow-up, and a brand-true website before buying more traffic.Measure what matters daily: Missed calls, call length outliers, and lead outcomes by source—then tune campaigns accordingly.Fund real tests: Set a market-appropriate budget and time horizon; dabbling hides the truth.Sell the who, not the what: Lead with trust, culture, and clarity; avoid commodity framing.Close the loop with training: Quarterly role-play on the hardest questions your team actually hears.MentionedGo Unicorn Strategy: https://gounicornstrategy.comAcquired podcast (Google series)Scheduling Institute (Jay Geier) — phone excellenceDan Kennedy — back-end sales before better adsCliftonStrengths “WOO” — why trying to win everyone over can hurt decisionsFour Seasons/Ritz-Carlton service standards as a pricing/positioning lensPast related episodes: Dr. Jamie Reynolds; Dr. Ben Fishbein.Subscribe to The Burleson Box wherever you listen. ***The Burleson Box is brought to you by OrthoFi:Grow More. Worry Less. Simplify Your Practice with OrthoFi.Did you know that practices using OrthoFi start more patients and reduce financial barriers without adding complexity to their operations? With OrthoFi, you can simplify the insurance and patient financial process, streamline collections, and free up your team to focus on patient care. OrthoFi combines smart technology with patient-friendly payment solutions to help you start more treatment, improve cash flow, and deliver a better overall experience. Patients love the flexibility. Practices love the results.Take advantage of a platform built specifically for orthodontists and dental specialists—helping you manage everything from eligibility verification to automated payment processing in one easy-to-use system. Grow your starts. Increase your efficiency. And reduce the headaches of insurance and collections with OrthoFi.Want to learn more? Schedule a demo today and see how OrthoFi can help your practice thrive.Click below to learn more:OrthoFi.com*** Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, exclusive study guides, special edition books each quarter, powerpoint and keynote presentations and two tickets to Dustin Burleson's Annual Leadership Retreat.http://www.theburlesonbox.com/sign-up Stay Up to Date: Sign up for The Burleson Report, our weekly newsletter that is delivered each Sunday with timeless insight for life and private practice. Sign up here:http://www.theburlesonreport.com Follow Dustin Burleson, DDS, MBA at:http://www.burlesonseminars.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Sign up for our e-newsletter today! --------This Christmas, you can shine the light of Christ into places of darkness and pain with a purchase from the Joni and Friends Christmas catalog. You are sending hope and practical care to people with disabilities, all in the name of Jesus! Thank you for listening! Your support of Joni and Friends helps make this show possible. Joni and Friends envisions a world where every person with a disability finds hope, dignity, and their place in the body of Christ. Become part of the global movement today at www.joniandfriends.org. Find more encouragement on Instagram, TikTok, Facebook, and YouTube.

Ecosystem scientist Yadvinder Malhi takes us on a jaw-dropping journey through the hidden flows of energy that make life on Earth tick. From sun-soaked forests to tropical islands, he shows how his team measures the vibrancy of ecosystems across the world. This complex web of energy isn't just nature's masterpiece, he says — it's a lifeline for all of us that call this planet home.Interested in learning more about upcoming TED events? Follow these links:TEDNext: ted.com/futureyou Hosted on Acast. See acast.com/privacy for more information.