It's All About The CX

It's All About the CX S01 E06 On this week’s episode, Barry & John interview Brian Powell Oracle ERP & SCM Consultant.  We are talking about the how Oracle front office & back office apps can transform & modernize businesses from campaign management to order fulfilment. The end to end solutions that Oracle can provide.

Barry & John interview Oracle Marketing Cloud Consultant Conor Hogan on the Media & Gaming industry.  This is one of the most innovative industries when it comes to adopting new approaches to technology to attract consumers with annual turnovers of over $300 billion.  We learn how Conor is working with customers using Oracle’s Bluekai (DMP) & Maxymiser to attract & retain users.

S1 EP05 PII Barry & John interviewing John Wade, Customer Experience Expert for Media & Entertainment Industries. Talking about how the role of the CMO has changed, the importantance of data & our big event MCX in London.

S1 EP05 PI Barry & John interviewing Feargal McDonnell Senior Manager for Retail & Consumer Goods.  Talking about the state of retail & consumer goods, how habits are changing when it comes to purchasing.  How people are becoming more demanding & the pressures facing the supply change.

S1 E04 Barry & John discussing "You Deliver on Your Promise" through Commerce. Providing a scalable solution for companies looking to expand their online revenue. Upcoming events in October & November

Barry & John discussing "You Fix Things" how Oracle CX solutions help companies engage through Sales, Commerce, Service & Marketing. Providing a 360 degree view of their customers and a superior Customer Experience.  Using 2 case studies of current customers to understand the challenges and business cases to change to modern CX platforms.

Barry & John discussing "You Make It Easy" through Sales, Commerce & Service. Providing a 360 degree view of company & customers, collapsing data silos into a single source of truth.

Barry & John discussing is Email Dead, "You Know Me" & The Customer Journey. This is a follow up to the Barry's Whiteboard sessions around Marketing, Sales, Service & Commerce

Barry & John giving an introduction to "It's All About The CX" and what listeners will expect over the coming months.