What Makes You Tech

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Welcome to the official podcast of Customer & Partner Experience where we’ll be joined by Tony Colon and special guests to discuss the latest trends in technology, explore the humanity behind innovation, and discover something new along the way! #WeAreCis


    • Apr 19, 2022 LATEST EPISODE
    • infrequent NEW EPISODES
    • 37m AVG DURATION
    • 11 EPISODES


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    Latest episodes from What Makes You Tech

    Season 1 Finale: Passion in Proximity

    Play Episode Listen Later Apr 19, 2022 53:53


    Tony Joins us once again as a host and we are joined by Alex Allen Global inclusion and collaboration leader for Cisco's customer Experience Organization. Alex talks to us all about his drive and passion to help leaders create a more diverse and collaborative environment in the workplace and how having that mindset will increase perspective, drive innovation and create a better culture.

    Intuitive Design and Delighting Customers

    Play Episode Listen Later Apr 12, 2022 32:22


    Pat Tittiranonda, Vice President of Experience Design & Incubation at Cisco joins the show today and we have a great conversation with her about user interface and user experience designs, how to make them as intuitive as possible and how she and her team try to surprise and delight their users in everything they do. We also get to chat about her teams work to help with Rhino conservation efforts in India and Pat shares her inspiring journey with us.

    Customers are King

    Play Episode Listen Later Apr 5, 2022 44:10


    Zak Zielezinski, the head of Insights & Innovation for Cisco's Customer & Partner Experience (CPX) joins the show to talk about his journey from start-up entrepreneur to Cisco, the different challenges faced doing so and how that experience and into knowledge of customers has helped transform the way Cisco listens to and learns from customers. We also find out what his favorite job ever has been and what he does in his free time (if he ever had any)

    Security is Everyone's Job

    Play Episode Listen Later Mar 29, 2022 43:30


    On Today's Show, we are joined by Larry Lidz, Chief Information Security Officer for Cisco's CX Cloud. We discuss the work he and his team has done, the tactics threat actors use and how to protect against them, and how the war in Ukraine has lead to an increase in cyber war awareness and things that have come up about that. He also shares a few stories, talks about his passion for stained glass and how the luge is his favorite olympic sport.

    Mid-Season Check-In with Tony Colon

    Play Episode Listen Later Mar 22, 2022 26:53


    We are joined once again by Tony, returning and a guest, along side his chief-of-staff Megan Withers. We take the time to get their thoughts about the podcast so far, lessons learned, the ongoing situation in Ukraine, and our commitment and support for the people affected, and the impact of the war on Cisco and the global economy.

    Create your own Curiosity

    Play Episode Listen Later Mar 15, 2022 56:13


    Justin Waite, VP of Cloud Operations at Cisco, Joins the show to talk about driving a cloud first culture, how to prevent burn-out in an incredibly fast paced and stressful industry, his desire to build really cool stuff, and getting people to fail fast, learn and iterate to create industry leading solutions. We also discus how many shots it actually takes to make a no-look 3-pointer. Follow on Social @justinw8, @Stephen_Speyer @tcolon @CPXPod https://youtu.be/IpZlTFDUn2A (Watch Justin's no-look shot)

    Innovation Through Passion and Purpose

    Play Episode Listen Later Mar 8, 2022 38:25


    We are joined by Carlos Pignataro, Cisco's Customer Experience Chief Technology Officer to talk about how the intersection of technology innovation and a passion for people, motivate him and his team to solve not only today's problems but look towards the future to discover the next opportunity and incubate emerging technologies.

    Having an Agile Mindset

    Play Episode Listen Later Mar 1, 2022 39:39


    On today's episode, Marcy Pawlak, Cisco's Head of CX Cloud Programs & Transformation joins the show to talk about what having an agile mindset means and how that methodology needs to be used in the tech industry to continue innovation. She also tells us why a horse trainer decided to get into tech and find a career where she could always be learning.

    The Future of Hybrid Work

    Play Episode Listen Later Feb 22, 2022 30:01


    Our first ever guest is Fletcher Previn, Cisco's Chief Digital Officer. Tony Takes the hosting duties and they discuss the how Fletcher sees the intersection of employee experience and customer experience coming together in what people are calling the "Total Experience". We also discuss the future of hybrid work, how "War Games" inspired Fletcher to work in tech, and get to hear a couple stories about Fletcher's internships for the David Letterman and Conan O'Brien show.

    Technology and Transformation

    Play Episode Listen Later Feb 15, 2022 40:42


    In the Inaugural Episode of this new podcast, Tony Colon, Cisco SVP of Customer and Partner Experience, sponsor and Co-Host of the show stops by to talk about what drives him in the tech industry, how inclusion and diversity are necessary for success and walks us through the origins and development process of the CX Cloud.

    Sneak Peak with Tony Colon

    Play Episode Listen Later Sep 7, 2021 6:36


    In this Teaser Episode, we talk with Tony Colon, SVP of Customer and Partner Experience at Cisco. He is kept plenty busy leading a team of over 2,000 engineers and designers that deliver best-in-class cloud-native platforms that will ultimately drive Cisco's digital transformation.

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