Podcasts about cisco

How do you keep complex digital experiences running smoothly when every layer, from networks to cloud infrastructure to applications, can break in ways that frustrate customers and burn out IT teams? This question is at the heart of my conversation recorded live at Cisco Live in San Diego with Patrick Lin, Senior Vice President and General Manager for Observability at Splunk, now part of Cisco. In this episode, Patrick explains how observability has evolved far beyond simple monitoring and is becoming the nerve centre for digital resilience in a world where reactive alerts no longer cut it. We unpack how Splunk and Cisco ThousandEyes are now deeply integrated, giving teams a single source of truth that connects application behaviour, infrastructure health, and network performance, even across systems they do not directly control. Patrick also shares what these two-way integrations mean in practice: faster incident resolution, fewer blame games, and far less time wasted chasing false alerts. We explore how AI is enhancing this vision by cutting through the noise to detect real anomalies, correlate related events, and suggest root causes at a speed no human team could match. If your business depends on staying online and your teams are drowning in disconnected data, this conversation offers a glimpse into the next phase of unified observability and assurance. It might even help quiet the flood of alerts that keep IT professionals awake at night. How is your organisation tackling alert fatigue and rising complexity? Listen in and tell me what strategies you have found that actually work.

Cisco, Atlassian fix high-severity vulnerabilities Alleged Ryuk ransomware gang member arrested and extradited Telecom company Viasat attacked by Salt Typhoon Huge thanks to our sponsor, Adaptive Security — OpenAI's first cybersecurity investment As deepfake scams and GenAI phishing evolve, Adaptive equips security teams with AI-powered phishing simulations featuring realistic personalized deepfakes and engaging security awareness training. Their new AI Content Creator turns threat intel and policy updates into interactive, multilingual training — instantly. Trusted by Fortune 500s and backed by Andreessen Horowitz and OpenAI, Adaptive helps you stay ahead of AI-driven threats. Learn more at adaptivesecurity.com. Find the stories behind the headlines at CISOseries.com.

YPATINGAS PASIŪLYMAS: iki birželio 21 d. įsigyk 1 mėnesio BN+ narystę ir gauk net 3! Prenumeruok čia: https://www.basketnews.lt/plius (galioja tik naujiems nariams) Karolis Tiškevičius, Jonas Miklovas ir Tomas Purlys apžvelgė įspūdingą LKL finalą ir dalinosi mintimis apie laukiantį didįjį šeštadienį. Dėmesio skyrėme ir fantastiškam moterų rinktinės žaidimui.   Tinklalaidės partneriai: – Nord VPN. Apsilankykite https://nordvpn.com/basketnews ir dvejų metų planui gaukite keturis papildomus mėnesius. Jei nepatiks - per 30 dienų galite atgauti pinigus. – Dabar rinkis Telia 5G internetą ir pasirink arba galingą modemą už 1eur/mėn. arba kompaktišką modemą dovanų už 0,01eur! Prekių skaičius ir pasiūlymo laikas riboti. Vienas klientas gali pasinaudoti pasiūlymu iki 3 kartų. Daugiau:https://www.telia.lt/privatiems/internetas/nesiojamas?24-men-sutartis – Nealkoholinis alus „Gubernija”, daugiau informacijos – https://gubernija.lt/ – Du vakarai. Du skirtingi balsai. Ir viena bendra istorija – krepšinis. Birželio 26 d. Kaune - Jonas Mačiulis, liepos 20 d. Kaune - Rokas Jokubaitis. Bilietai: https://shop.basketnews.lt/ Temos: Kuo čia džiaugtis, Andrea? (0:00); Kada užmigo „Rytas”? (8:30); Kiek jėgų išeikvota! (11:06); (Ne)sumažėję Sargiūno kiaušiniai, Trinchieri kalbos ir ar reikėjo „Rytui” prasižengti? (12:26); „Žalgirio” suolelio emocijų kaita ir Cisco stebuklas (20:40); Kodėl „Rytas” favoritas? (26:58); Ulės džiaugsmas ir Ąžuolo „nepagarba” (30:52); Visiškai sudaužytos prognozės, emocijos ir fanų skirtumai (33:06); Koks žalgirietis „Ryto” fanams parodė rimtą gestą? (37:38); Trenerių psichologija ir pasisakymai (39:51); Krepšinio šventė – pasaka, o ne finalas (47:19); Rekordinis susidomėjimas bilietais Kaune (49:33); Tai ar važiuos Purlys į pasaulio čempionatą? (51:30); Pasakiškas moterų rinktinės žaidimas (58:44); Čanakui reikia padovanoti butą – koks „7Bet-Lietkabelio” finišas (1:08:33); Gal verta Rubštavičių palikti Čanakui? (1:15:00); Įspūdingi finalo užkulisiai ir kas pakeis Andrea? (1:18:50); Ar Karolis išprovokavo Sargiūno netaiklią baudą? (1:25:47); Jonas Mačiulis ir Rokas Jokubaitis atvyksta pas mus (1:26:44); Ar šeštadienį Kaunas pils ir kodėl „7Bet-Lietkabelis” atrodė geriau nei „Žalgiris”? (1:29:55).

Send us a textWhen automation fails, it fails spectacularly—and at scale. The recent Google Cloud outage that took down over 54 global services for more than seven hours demonstrates this perfectly. A simple error—blank fields in automated policy updates—cascaded into widespread failures affecting millions of users worldwide. This episode dives deep into what went wrong, how it happened, and what it means for cloud resilience in the AI era.We also explore Cisco's dramatic pivot at Cisco Live 2025, where they've committed to refreshing their entire hardware stack and integrating AI throughout their ecosystem. Their new LLM called Deep Network suggests a future where networking infrastructure makes intelligent decisions autonomously. We discuss whether Cisco can deliver on these promises and what the unification of their Meraki and Catalyst lines might mean for customers.The Ultra Ethernet Consortium has finally released their 1.0 specification, establishing a comprehensive standard for high-performance computing environments. This 600+ page document marks a significant milestone in creating viable alternatives to InfiniBand for AI workloads. Meanwhile, Network-as-a-Service pioneer Meter secured $170 million in Series C funding, raising questions about the actual size and sustainability of the NaaS market.On the cybersecurity front, we examine two concerning developments: the mass exodus of leadership from CISA during heightened threat conditions, and a novel zero-click vulnerability in Microsoft 365 Copilot that can expose sensitive data without any user interaction. This "Echo Leak" vulnerability demonstrates how AI systems that automatically scan content create entirely new attack vectors that organizations must defend against.Join us for a fast-paced discussion about these pivotal developments in cloud computing, networking technology, and cybersecurity. What does all this mean for your infrastructure strategy? Listen and find out.Purchase Chris and Tim's new book on AWS Cloud Networking: https://www.amazon.com/Certified-Advanced-Networking-Certification-certification/dp/1835080839/ Check out the Fortnightly Cloud Networking Newshttps://docs.google.com/document/d/1fkBWCGwXDUX9OfZ9_MvSVup8tJJzJeqrauaE6VPT2b0/Visit our website and subscribe: https://www.cables2clouds.com/Follow us on BlueSky: https://bsky.app/profile/cables2clouds.comFollow us on YouTube: https://www.youtube.com/@cables2clouds/Follow us on TikTok: https://www.tiktok.com/@cables2cloudsMerch Store: https://store.cables2clouds.com/Join the Discord Study group: https://artofneteng.com/iaatj

Ian Riopel is the CEO and Co-founder of Root, applying agentic AI to fix vulnerabilities instantly. A US Army veteran and former Counterintelligence Agent, he's held roles at Cisco, CloudLock, and Rapid7. Ian brings military-grade security expertise to software supply chains. John Amaral is the CTO and Co-founder of Root. Previously, he scaled Cisco Cloud Security to $500M in revenue and led CloudLock to a $300M acquisition. With five exits behind him, John specializes in building cybersecurity startups with strong technical vision. In this episode… Patching software vulnerabilities remains one of the biggest security challenges for many organizations. Security teams are often stretched thin as they try to keep up with vulnerabilities that can quickly be exploited. Open-source components and containerized deployments add even more complexity, especially when updates risk breaking production systems. As compliance requirements tighten and the volume of vulnerabilities grows, how can businesses eliminate software security risks without sacrificing productivity? Companies like Root are transforming how organizations approach software vulnerability remediation by applying agentic AI to streamline their approach. Rather than relying on engineers to triage and prioritize thousands of issues, Root's AI-driven platform scans container images, applies safe patches where available, and generates custom patches for outdated components that lack official fixes. Root's AI automation resolves approximately 95% or more vulnerabilities without breaking production systems, allowing organizations to meet compliance requirements while developers stay focused on building and delivering software. In this episode of She Said Privacy/He Said Security, Jodi and Justin Daniels speak with Ian Riopel and John Amaral, Co-founders of Root, about how AI streamlines software vulnerability detection. Together, they explain how Root's agentic AI platform uses specialized agents to automate patching while maintaining software stability. John and Ian also discuss how regulations and compliance pressures are driving the need for faster remediation, and how Root differs from threat detection solutions. They also explain how AI can reduce security workloads without replacing human expertise.

I have mentioned before a program I attend entitled Podapalooza. This quarterly event brings together podcasters, would-be podcasters and people interested in being interviewed by podcasters. This all-day program is quite fun. Each time I go I request interview opportunities to bring people onto Unstoppable Mindset. I never really have a great idea of who I will meet, but everyone I have encountered has proven interesting and intriguing.   This episode we get to meet Dr. Laura Hambley Lovett who I met at Podapalooza 12. I began our episode by asking Laura to tell me a bit about her growing up. We hadn't talked about this before the episode. The first thing she told me was that she was kind of an afterthought child born some 12.5 years after her nearest sibling. Laura grew up curious about many things. She went to University in Calgary. After obtaining her Master's degree she worked for some corporations for a time, but then went back to get her Doctorate in Organization Psychology.   After discussing her life a bit, Dr. Laura and I discussed many subjects including fear, toxic bosses and even something she worked on since around 2005, working remotely. What a visionary Laura was. I like the insights and thoughts Dr. Lovett discusses and I think you will find her thoughts worth hearing.   On top of everything else, Laura is a podcaster. She began her podcast career in 2020. I get to be a guest on her podcast, _Where Work Meets Life_TM, in May of 2025. Be sure to check out her podcast and listen in May to see what we discuss.   Laura is also an author as you will learn. She is working on a book about toxic bosses. This book will be published in January of 2026. She also has written two fiction books that will soon be featured in a television series. She tells us about what is coming.       About the Guest:   Dr. Laura Hambley Lovett is an Organizational Psychologist, Keynote Speaker, Business Leader, Author, and Podcast Host. She is a sought-after thought leader on workplace psychology and career development internationally, with 25 years of experience. Dr. Laura is a thought leader on the future of work and understands the intersection of business and people.     Dr. Laura's areas of expertise include leadership, team, and culture development in organizations, remote/hybrid workplace success, toxic leadership, career development, and mental health/burnout. She holds a Ph.D. in Industrial/Organizational Psychology from the University of Calgary, where she is currently an Adjunct Professor.     As a passionate entrepreneur, Dr. Laura has founded several psychology practices in Canada since 2009, including Canada Career Counselling, Synthesis Psychology, and Work EvOHlution™ which was acquired in 2021.  She runs the widely followed podcast _Where Work Meets Life_TM, which began in 2020.  She speaks with global experts on a variety of topics around thriving humans and organizations, and career fulfillment.     In addition to her businesses, she has published two psychological thrillers, Losing Cadence and Finding Sophie. She hopes to both captivate readers and raise awareness on important topics around mental health and domestic violence.  These books are currently being adapted for a television series.  Dr. Laura received a Canadian Women of Inspiration Award as a Global Influencer in 2018. Ways to connect with Dr. Laura:   Email: Connect@drlaura.live   Website: https://drlaura.live/    LinkedIn: @drlaurahambley/    Keynotes: Keynotes & Speaking Engagements   Podcast: Where Work Meets Life™ Podcast   Author: Books   Newsletter: Subscribe to Newsletter   Youtube: @dr.laurawhereworkmeetslife   Facebook: @Dr.Laura.whereworkmeetslife   Instagram: @dr.laura__   Tik Tok: @drlaura__   X: @DrLaura_   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:     Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.     Michael Hingson ** 01:21 Well, hi everyone, wherever you happen to be, I want to welcome you to another episode of unstoppable mindset. I am your host, Mike hingson, and we have, I think, an interesting guest today. She's an organizational psychologist. She is a keynote speaker, and she even does a podcast I met Dr Laura through a function that we've talked about before on this podcast, Pata palooza. We met at pollooza 12. So that goes back to January. I think Dr Laura is an organizational psychologist. As I said, she's a keynote speaker. She runs a podcast. She's written books, and I think you've, if I'm not mistaken, have written two fiction books, among other things, but we'll get to all that. But Laura, I want to welcome you to unstoppable mindset. And thank you very much for being here.   Dr. Laura Hambley Lovett ** 02:12 Well, thank you for having me, Michael. I really think the world of you and admire your spirit, and I'm just honored to be here speaking with you today. Well,   Michael Hingson ** 02:22 as I tell people when they come on the podcast, we do have one hard and fast rule, and that is, you're supposed to have fun. So if you can't have fun, forget about   Dr. Laura Hambley Lovett ** 02:30 it. Okay, alright, I'm willing to There   Michael Hingson ** 02:34 you go see you gotta have a little bit of fun. Well, why don't we start as I love to do with a lot of folks tell us kind of about the early Laura, growing up and all that, and kind of how you got where you are, if you will. Oh, my goodness, I know that opens up a lot of options.   Dr. Laura Hambley Lovett ** 02:52 I was an afterthought child. I was the sixth child of a Catholic mother who had five children in a row, and had me 12 years later, unplanned, same parents, but all my siblings are 12 to 19 years older than me, so I was caught between generations. I always wanted to be older than I was, and I felt, you know, I was almost missing out on the things that were going on before me. But then I had all these nieces and nephews that came into the world where I was the leader of the pack. So my niece, who's next in line to me, is only three years younger, so it just it makes for an interesting dynamic growing up where you're the baby but you're also the leader. Well,   Michael Hingson ** 03:39 lot of advantages there, though I would think,   Dr. Laura Hambley Lovett ** 03:42 Oh yeah, it taught me a lot about leadership. It taught me about followership. It taught me about life and learning the lessons from my older siblings of what you know, they were going through and what I wanted to be like when I grew up.   Michael Hingson ** 03:58 So, so what kind of things did you learn from all of that? And you know, what did, what did they teach you, and what did they think of you, all of your older siblings? Oh, they loved me. I was, I bet they were. Yeah, you were the baby sister.   Dr. Laura Hambley Lovett ** 04:13 But I should add my mom was mentally ill, so her mental illness got worse after having me, I think, and I know this about postpartum, as you get older and postpartum hits, it can get worse later on and and she suffered with a lot of mental health challenges, and I would say that that was the most challenging part of growing up for me.   Michael Hingson ** 04:42 Did she ever get over that? Or?   Dr. Laura Hambley Lovett ** 04:45 No, we just, I mean, it had its ups and downs. So when times were good, she was great, she was generous, she was loving. She was a provider, a caretaker. She had stayed at home her whole life, so she was the stay at home mom, where you'd come home from school. And there'd be hot, baked cookies and stuff, you know, she would really nurture that way. But then when she had her lows, because it was almost a bipolar situation, I would, I would say it was undiagnosed. I mean, we never got a formal diagnosis, but she had more than one psychotic break that ended her in the hospital. But I would say when she was down, she would, you know, run away for a few days and stay in another city, or have a complete meltdown and become really angry and aggressive. And, I mean, it was really unpredictable. And my father was just like a rock, just really stable and a loving influence and an entrepreneur like I am, so that, you know, he really helped balance things out, but it was hard on him as well,   Michael Hingson ** 05:48 I'll bet. Yeah, that's never easy. Is she still with us, or is she passed?   Dr. Laura Hambley Lovett ** 05:53 No, she got dementia and she passed. The dementia was about 12 years of, you know, turning into a baby. It's so sad that over 12 years, we just she lost her mind completely, and she died in 2021 and it was hard. I mean, I felt like, oh, man, you know, that was hard. I you know, as much as it was difficult with her and the dementia was difficult. I mean, she was my mother, and, yeah, it was a big loss for me. And I lost my father at age 21 and that was really hard. It was a very sudden with an aneurysm. And so that was in 1997 so I've been a long time without parents in my life.   Michael Hingson ** 06:30 Wow. Well, I know what you mean. My father, in this is his opinion, contracted some sort of a spore in Africa during World War Two, and it manifested itself by him losing, I think it was white blood cells later in his life, and had to have regular transfusions. And eventually he passed in 1984 and my belief is, although they classified it as congestive heart failure, he had enough other diseases or things that happened to him in the couple of years before he passed. I think it was actually HIV that he died from, because at that time, they still didn't understand about tainted blood, right? And so he got transfusions that probably were blood that that was a problem, although, you know, I can't prove that, and don't know it, but that's just kind of my opinion.   Dr. Laura Hambley Lovett ** 07:34 Oh, I'm so sorry to hear that, Michael, that is so, so sad.   Michael Hingson ** 07:38 Yeah. And then my mom was a smoker most of her life, and she fell in 1987 and broke her hip, and they discovered that she also had some some cancer. But anyway, while she was in the hospital recovering from the broken hip, they were going to do some surgery to deal with the cancer, but she ended up having a stroke and a heart attack, and she passed away. So Oh, my God. I lost my mom in 1987   Dr. Laura Hambley Lovett ** 08:04 and you know, you were young. Well,   Michael Hingson ** 08:08 I was, I was 37 when she died. So still, I missed them both, even today, but I I had them for a while, and then my brother, I had until 2015 and then he passed from cancer. So it happens, and I got married in 1982 to my wife, Karen, who was in a wheelchair her whole life, and she passed in 2022 so we were married 40 years. So lots of memories. And as I love to tell people all the time, I got to continue to be a good kid, because I'm being monitored from somewhere, and if I misbehave, I know I'm going to hear about it. So,   Dr. Laura Hambley Lovett ** 08:49 you know, well, that's a beautiful, long marriage that the two of you had   Michael Hingson ** 08:55 was and lots of memories, which is the important things. And I was blessed that with September 11 and so on, and having written thunder dog, the original book that I wrote about the World Trade Center and my life, it was published in 2011 and I was even reading part of it again today, because I spoke at a book club this morning, it just brings back lots of wonderful memories with Karen, and I just can't in any way argue with the fact that we did have a great 40 years. So no regrets.   Dr. Laura Hambley Lovett ** 09:26 Wow, 40 years.   Michael Hingson ** 09:30 Yeah. So, you know, it worked out well and so very happy. And I know that, as I said, I'm being monitored, so I I don't even chase the girls. I'm a good kid. Chris, I would point out none of them have chased me either. So, you know,   Dr. Laura Hambley Lovett ** 09:49 I love your humor. It's so awesome. So we gotta laugh, Mark, because the world's really tricky right now. Oh gosh, isn't it? It's very tricky. And I'd love to talk. About that today a bit, because I'm just having a lot of thoughts about it and a lot of messages I want to get across being well, you are well psychologist and a thought leader and very spiritual and just trying to make a difference, because it's very tricky.   Michael Hingson ** 10:16 So how did you get into psychology and all that. So you grew up, obviously, you went to college and tell me about that and how you ended up getting into the whole issue of psychology and the things that you do. Well,   Dr. Laura Hambley Lovett ** 10:30 I think being the youngest, I was always curious about human dynamics in my family and the siblings and all the dynamics that were going on, and I was an observer of all of that. And then with my mother and just trying to understand the human psyche and the human condition. And I was a natural born helper. I always wanted to help people, empathetic, very sensitive kid, highly sensitive person. So then when I went into psycho to university. We University. We call it up here for an undergrad degree, I actually didn't know what I wanted to do. I was a musician as well. I was teaching music throughout high school, flute and piano. I had a studio and a lot of students. And thought, well, maybe do I want to do a music degree? Or, Oh, maybe I should go into the family business of water treatment and water filtration that my father started for cities, and go in and do that and get a chemical engineering degree. Not really interested in that, though, no. And then just kind of stumbled my way through first year. And then I was really lost. And then I came across career counseling. And I thought, Okay, this is going to help me. And it did. And psychology lit up like a light bulb. I had taken the intro to psych course, which is more of a hodgepodge mix of topics. I'm like, yeah, and then, but when I looked at the second year courses in the third year and personality and abnormal psych and clinical psych and all of that. I thought, Oh, I found my place. This is juicy. This is interesting. And I want to help people. Is   Michael Hingson ** 12:09 this to say you fit right in when you were studying Abnormal Psychology? Just checking,   Dr. Laura Hambley Lovett ** 12:14 yeah, probably okay. I actually didn't go down the clinical psych route, which is where it's the clinical psych and the psychiatrists that tackle more of the personality disorders. So I went into counseling psych, which is the worried well. We call it the worried well. So people like you and I who are going through life, experiencing the various curve balls that life has to offer, and I know you've been through more than your fair share, but it's helping people get through the curve balls. And I specialized in career, I ended up saying people spend most of their waking lives, you know, working or thinking about work as part of their identity. So I specialized in career development psychology in my master's degree.   Michael Hingson ** 13:01 Yeah, well, that's, that's certainly, probably was easier than flute and piano. You couldn't do both of those at the same time.   Dr. Laura Hambley Lovett ** 13:07 I ended up having to, yeah, it became too much. I tried to for a while.   Michael Hingson ** 13:13 Yeah, you can play the flute or the piano, but kind of hard to do both at the same time. Oh,   Dr. Laura Hambley Lovett ** 13:18 at the same time, yeah, unless you play with your toes, which I've seen people actually people do that, yeah, do Yeah. There's this one speaker in our national speakers group, and he he does a lot with his toes, like I remember him playing the drums with his toes at his last keynote. So I was just amazed. So horn with no arms and does everything with his feet. So I bet he could do some piano too. There you go.   Michael Hingson ** 13:49 But then, of course, having no arms and he would also have a problem doing piano at the same time. But, you know, that's okay, but still, so you went into to psychology, which I find is a is a fascinating subject. Anyway, my interest was always in the physical sciences, so I got my master's degree in physics, although I did take a couple of psychology courses, and I enjoyed it. I remember the basic intro to psych, which was a lot of fun, and she's had a real hodgepodge, but still it was fascinating. Because I always was interested in why people behave the way they do, and how people behave the way they do, which is probably why I didn't go into theoretical physics, in a sense. But still it was and is very interesting to see how people behave, but you went off and got your masters, and then you also got a PhD along the line, huh?   Dr. Laura Hambley Lovett ** 14:47 Yeah, that was interesting. I did the Masters, and then I always did things a little differently. Michael, so all of my peers went on to become registered psychologists, which, which means you have. To go through a registration process, and instead, I got pulled into a.com company. We called them dot coms at the time, because in 1999 when I started with a.com It was a big thing. I mean, it was exciting, right? It was and it was a career development related.com that had a head office in New York City, and I ended up leading a team here in Calgary, and we were creating these technologies around helping people assess their passions, their interests, their skills, and then link to careers. We had about 900 careers in our database, and then linking people to educational programs to get them towards those careers. So I remember coming up a lot of times to Rutgers University and places like that, and going to New York City and dealing with that whole arena. So I was, you know, from a young age, I'd say I was too young to rent a car when I flew there, but I had a team of about 15 people that I oversaw, and it was great experience for me at an early age of, okay, you know, there's a lot I'm learning a lot here, because I really wasn't trained in Business and Management at that time, right?   Michael Hingson ** 16:17 But you But you did it.   Dr. Laura Hambley Lovett ** 16:20 I did it, yeah, I did it. And then I ended up working for another consulting firm that brought me into a whole bunch of organizations working on their competency models. So I did a lot of time in the Silicon Valley, working in different companies like Cisco, and I was just in this whole elaborate web of Okay. Organizations are quite interesting. They're almost like families, because they have a lot of dynamics there. It's interesting. And you can make a difference, and you can help the organization, the people in the workplace, you know, grow and thrive and develop. And I'm okay, you know, this is interesting, too. I like this. And then at that time, I knew I wanted to do a doctorate, and I discovered that organizational Psych was what I wanted to do, because it's the perfect blend of business and psychology. Because I'm a serial entrepreneur, by the way, so entrepreneurship, psychology, business, kind of the best of both worlds. Okay, I'm going to do that, so that's what I did.   Michael Hingson ** 17:24 That certainly is kind of cool. So when did you end up getting your doctorate?   Dr. Laura Hambley Lovett ** 17:28 I finished that in 2005   Michael Hingson ** 17:31 okay, were you working while you were doing that? Or did you just go back to school full   Dr. Laura Hambley Lovett ** 17:36 time? I had to go back to school because the program was very heavy. It was a program where you could not work full time during it. I still worked part time during it. I was working hard because I was registering as a psychologist at the same time, I knew I wanted to register and become a psychologist, and I knew I wanted to get that doctorate, and there were times when I almost stepped away, especially at the beginning of it, because when you're out in the real world, and then you go back into academia, it's just such a narrow How do I explain this? How does this, how is this relevant? You know, all these journal articles and this really esoteric, granular research on some little itty, itty bitty thing. And I just really struggled. But then I said, So I met with someone I remember, and she she said, Laura, it's like a car. When you buy a car, you can choose your own car seats and color, and you know, the bells and whistles of your car, and you can do that for the doctorate. And I said, Okay, I'm going to make the doctorate mine, and I'm going to specialize in a topic that I can see being a topic that the world of work will face in the future. So I specialized in remote leadership, and how you lead a team when they're not working in the same office, and how you lead and inspire people who are working from home. And that whole notion of distributed work, which ended up becoming a hot topic in the pandemic. I was, I was 20 years, 15 years ahead of the game. Yeah. Well, that,   Michael Hingson ** 19:09 of course, brings up the question of the whole issue of remote work and stuff during the pandemic and afterward. What do you what do you think has been the benefit of the whole concept of remote work. What did people learn because of the pandemic, and are they forgetting it, or are they still remembering it and allowing people to to work at home? And I ask that because I know in this country, our illustrious president is demanding that everybody go back to work, and a lot of companies are buying into that as well. And my thought has always been, why should we worry about where a person works, whether it's remote or in an actual office, so long as they get the work? Done, but that seems to, politically not be the way what people want to think of it today.   Dr. Laura Hambley Lovett ** 20:06 Yeah, it's, I mean, I have a lot to say on it, and I have years and years of data and research that supports the notion that it's not a one size fits all, and a blend tends to be the best answer. So if you want to preserve the culture and the collaboration, but yet you want to have people have the flexibility and autonomy and such, which is the best of both worlds. Because you're running a workplace, you're not running a daycare where you need to babysit people, and if you need to babysit people, you're hiring the wrong people. So I would say I'm a biggest fan of hybrid. I think remote works in some context, I think bringing everyone back full time to an office is very, very old school command and control, leadership, old school command and control will not work. You know, when you're trying to retain talent, when it's an employer's market, yes, you'll get away with it. But when it goes back to an employee's market. Watch out, because your generation Z's are going to be leaving in droves to the companies that offer flexibility and autonomy, same with some of your millennials, for sure, and even my generation X. I mean, we really value, you know, a lot of us want to have hybrids and want to be trusted and not be in a car for 10 to 20 hours a week commuting? Yeah? So,   Michael Hingson ** 21:27 yeah, I know I hear you, and from the baby boomer era, you know, I I think there's value in being in an office that is, I think that having time to interact and know colleagues and so on is important. But that doesn't mean that you have to do it every day, all day. I know many times well. I worked for a company for eight years. The last year was in New York because they wanted me to go to New York City and open an office for them, but I went to the office every day, and I was actually the first person in the office, because I was selling to the east coast from the west coast. So I opened the office and was on the phone by 6am in the morning, Pacific Time, and I know that I got so much more done in the first two to three hours, while everyone else was slowly filtering in, and then we got diverted by one thing or another, and people would gossip and so on. Although I still tried to do a lot of work, nevertheless, it got to be a little bit more of a challenge to get as much done, because now everybody was in and they wanted to visit, or whatever the case happens to be, and I think there's value in visiting, but I think from a working standpoint, if I'd been able to do that at home, at least part of the time, probably even more would have been accomplished. But I think there's value also in spending some time in the office, because people do need to learn to interact and know and trust each other, and you're not going to learn to trust if you don't get to know the other people.   Dr. Laura Hambley Lovett ** 23:08 Yeah, totally. I agree with you 100% and I know from it. I on my own podcast I had the founder of four day work week global, the four day work movement. I did four episodes on that topic, and yeah, people are not productive eight hours a day. I'll tell you that. Yeah, yeah. So just because you're bringing them into an office and forcing them to come in, you're not gonna it doesn't necessarily mean more productivity. There's so much that goes into productivity, apart from presenteeism, yeah,   Michael Hingson ** 23:45 yeah, I hear what you're saying, and I think there's, there's merit in that. I think that even when you're working at home, there are rules, and there you're still expected to do work, but there's, I think, room for both. And I think that the pandemic taught us that, but I'm wondering if we're forgetting it.   Dr. Laura Hambley Lovett ** 24:06 Oh yeah, that's the human condition. We forget, right? We, we forget. We it's almost I envision an icy ski slope. I'm a skier, you know, being up here in Canada and the Rocky Mountains, but it's a ski slope, and you walk up a few steps, and then you slide back so easily, because it's icy, right? Like you gotta just be aware that we slide back easily. We need to be intentional and stay on top of the why behind certain decisions, because the pendulum swings back so far so easily. And I mean, women's issues are one of those things we can slide back so quickly. After like, 100 years of women fighting for their rights, we can end up losing that very, very quickly in society. That's just one of many examples I know all the D, E and I stuff that's going on, and I. I mean, it's just heartbreaking, the extent of that pendulum slapping back the other way, so hard when we need to have a balance, and you know, the right balance, because the answer is never black and white, black or white, the answer is always some shade of gray.   Michael Hingson ** 25:20 How do we get people to not backslide? And I know that's a really tough question, and maybe there's no there, there very well may not really be an easy answer to that, but I'm just curious what your thoughts are.   Dr. Laura Hambley Lovett ** 25:37 That's a great question. Michael, I would envision almost ski poles or hiking poles. It's being grounded into the earth. It's being grounded into what are the roots of my values? What are my the values that we hold dear as human beings and as society, and sticking to those values, and, you know, pushing in to the earth to hold those values and stand up for those values, which I know is easier said than done in certain climates and certain contexts. And I mean, but I think it's really important to stand strong for what our values   Michael Hingson ** 26:20 are, yeah, I think that's really it. It comes down to values and principles. I know the late president, Jimmy Carter once said that we must adjust to changing times while holding to unwavering principles. And it seems to me you were talking about this being a tricky world. I thought that was an interesting way to express it. But I'm wondering if we're seeing all too many people not even holding to the unwavering principles, the sacrificing principles for political expediency and other things, yeah,   Dr. Laura Hambley Lovett ** 26:53 yes, exactly. And we know about values that sometimes values clash, right? So you might have a value that you want to have a lot of money and be financially, you know, successful, yet you have the value of work life balance and you want a lot of time off and and sometimes those values can clash, and sometimes we need to make decisions in our lives about what value takes precedence at this time in our life. But I think what you're right is that there's a lot of fear out there right now, and when the fear happens, you can lose sight of why those values are important to you for more of a shorter term, quick gain to get rid of the fear, because fear is uncertain and painful for humans.   Michael Hingson ** 27:44 Well, I wrote live like a guide dog, which is the latest book that was, that was published in August of last year, and it's all about learning to control fear, really. And the reality is, and what I say in the book, essentially is, look, fear is with us. I'm not going to say you shouldn't be afraid and that you can live without fear, but what you can do is learn to control fear, and you have the choice of learning how you deal with fear and what you allow fear to do to you. And so, for example, in my case, on September 11, that fear was a very powerful tool to help keep me focused going down the stairs and dealing with the whole day. And I think that's really the the issue is that fear is is something that that all too many people just have, and they let it overwhelm them, or, as I put it, blind them, and the result of that is that they can't make decisions, they can't move on. And so many things are happening in our world today that are fomenting that fear, and we're not learning how to deal with it, which is so unfortunate.   Dr. Laura Hambley Lovett ** 29:02 Yeah, you're right. And I back to your World Trade Center. So you were on, was it 778? 78 oh, my god, yeah. So to me, that must have been the scariest moment of your life.   Michael Hingson ** 29:17 I'm missing in a in a sense, no only until later, because none of us knew what was happening when the plane hit the building, which it did on the other side of the building from me and 1000s of others, and it hit above where we were. So going down the stairs, none of us knew what happened, because nobody saw it. And as I point out, Superman and X ray vision are fiction. So the reality is, it had nothing to do with blindness. The fact is, none of us knew going down the stairs. We figured out a plane hit the building because we smelled something that I eventually identified as burning jet fuel fumes, because I smell it every time I went to an airport. But we didn't know what happened. And. And and in a sense, that probably was a good thing for most people. Frankly, I would rather have known, and I can, I can say this, thinking about it a lot as I do, I would rather have known what happened, because it would have affected perhaps some of the decisions that I made later. If I had known that the buildings had been struck and there was a likelihood that they would collapse. I also know that I wouldn't have panicked, but I like information, and it's something that I use as a tool. But the fact is that we didn't know that. And so in a sense, although we were certainly worried about what was going on, and we knew that there was fire above us, we didn't know what it was all about.   Dr. Laura Hambley Lovett ** 30:41 Wow. And I would say, so glad you got out of there. I Yeah, what a horrific experience. I was up there the year before it happened. And I think being up there, you can just sense the the height of it and the extent of it, and then seeing ground zero after and then going there with my son last June and seeing the new world trade, it was just really, I really resonate with your or not resonate, but admire your experience that you got out of there the way you did, and thank goodness you're still in this world. Michael,   Michael Hingson ** 31:17 it's a weird experience having been back, also now, going through the museum and being up in the new tower, trying to equate where I was on September 11 and where things were with what it became when it was all rebuilt. There's no easy reference point, although I did some of the traveling around the area with someone who knew what the World Trade Center was like before September 11. And so they were able to say, Okay, you're standing in such and such a place, so you're standing right below where Tower One was. And then I could kind of put some reference points to it, but it was totally different. Needless to say,   Dr. Laura Hambley Lovett ** 32:05 Yeah, no kidding, but I think the fear that you go through during a disaster, right, is immediate like so the fight flight response is activated immediately, and you're, you're put into this almost state of flow. I call it a state where you time just is irrelevant. You're just putting one foot ahead of the other, right, right, right? Whereas the fear that society is going through right now, I think, is a projecting out into the future fear. It's not surviving this moment. It's more about I want to make sure I have enough money in the future, and I want to make sure I have safety in the future, or whatever it is, and you're projecting out, and you're living in the future, and you're worrying about the future, you're not living in the present, and it makes people kind of go crazy in the end, with anxiety, because we're not meant to be constantly worried about the Future. The only thing we can control is today and what we put into place for a better tomorrow, but fearing tomorrow and living in anxiety is so unhealthy for the human spirit,   Michael Hingson ** 33:13 and yet that's what people do, and it's one of the things we talk about and live like a guide dog. Worry about what you can control and don't worry about the rest. And you know, we spend so much time dealing with what if, what if this happens? What if that happens? And all that does, really is create fear in us, rather than us learning, okay, I don't really have control over that. I can be worried about the amount of money I have, but the real question is, what am I going to do about it today? And I know one of the lessons I really learned from my wife, Karen, we had some times when when we had significant debt for a variety of reasons, but like over the last few years of her life, we had enough of an income from speaking and the other things that I was doing that she worked really hard to pay down credit card bills that we had. And when she passed, most all of that was accomplished, and I was, I don't know whether she thought about it. She probably did, although she never got to the point of being able to deal with it, but one of the things that I quickly did was set up with every credit card company that we use paying off each bill each month, so we don't accrue credit, and so every credit card gets paid off, because now the expenses are pretty predictable, and so we won't be in that situation as long as I continue to allow things to get paid off every month and things like that. But she was the one that that put all that in motion, and it was something she took very, very seriously, trying to make sure. It. She brought everything down. She didn't really worry so much about the future. Is, what can I do today? And what is it that my goal is? Well, my goal is to get the cards paid off. I can do this much today and the next month. I can do this much today, which, which I thought was a great way and a very positive way to look at it. She was very methodical, but she wasn't panicky.   Dr. Laura Hambley Lovett ** 35:24 Mm, hmm. No, I like that, because panic gets us nowhere. It just It ruins today and it doesn't help tomorrow, right? Same with regret, regret you can't undo yesterday, and living in regret, guilt, living in the past is just an unhealthy place to be as well, unless we're just taking the learnings and the nuggets from the past. That's the only reason we need the past is to learn from it. You   Michael Hingson ** 35:52 have to learn from it and then let it go, because it's not going to do any good to continue to dwell on it.   Dr. Laura Hambley Lovett ** 35:57 Yeah, exactly.   Michael Hingson ** 36:00 Well, so you, you, you see so many things happening in this world. How do we deal with all of it, with all the trickiness and things that you're talking about?   Dr. Laura Hambley Lovett ** 36:10 Do you like that word, tricky? I like it. That's a weird word.   Michael Hingson ** 36:14 Well, I think it's, it's a different word, but I like it, it, it's a word that I think, personally, becomes non confrontive, but accurate in its descriptions. It is tricky, but, you know, we can, we can describe things in so many ways, but it's better to do it in a way that isn't judgmental, because that evokes attitudes that we don't need to have.   Dr. Laura Hambley Lovett ** 36:38 Yeah, if I use the word scary or terrible, or, I think those words are, yeah, just more anxiety provoking. Tricky can be tricky. Can be bad, tricky can be a challenge,   Michael Hingson ** 36:52 right? Like a puppy, unpredictable, or, you know, so many things, but it isn't, it isn't such a bad thing. I like that.   Dr. Laura Hambley Lovett ** 37:03 How do we navigate a tricky world? Well, we we need to focus on today. We need to focus on the things that we can control today, physically, mentally, emotionally, socially and spiritually, the five different arenas of our life and on any given day, we need to be paying attention to those arenas of our life and how are they doing. Are we healthy physically? Are we getting around and moving our bodies? Are we listening to our bodies and our bodies needs? Are we putting food into our bodies, and are we watching what we drink and consume that could be harming our bodies, and how does it make us feel? And are we getting enough sleep? I think sleep is a huge issue for a lot of people in these anxiety provoking times.   Michael Hingson ** 37:56 Well, I think, I think that's very accurate. The question is, how do we learn to do that? How do we teach ourselves?   Dr. Laura Hambley Lovett ** 38:07 How do we learn to do all that   Michael Hingson ** 38:09 stuff? How do we how do we learn to deal with the things that come up, rather than letting them all threaten us and scare us?   Dr. Laura Hambley Lovett ** 38:20 Oh, that's a big question. I think that well, the whole the five spheres, right? So if you're taking care of your physical health and you're making that a priority, and some people really struggle with that, and they need a buddy system, or they need professional helpers, right, like a coach or a trainer or a psychologist like me, or whatever it is that they need the extra supports in place, but the physical super important, the making sure that we are socially healthy and connectedness is more important than ever. Feeling connected to our tribe, whatever that is, our close friends. You know, whether we have family that we would consider friends, right? Who in our team is helpful to us and trusted allies, and if we can have the fingers of one hand with close people that we trust in our lives, that's that's great, right? It doesn't have to be 100 people, right? It can be a handful, over your lifetime of true allies to walk through this world together.   Michael Hingson ** 39:26 One of the things that I've talked about it a bit on this podcast, but I I love the the concept that I think I've come up with is I used to always say I'm my own worst critic, and I said that because I love to record, and I learned the value of recording speeches, even going back to when I worked at campus radio station at kuci in Irvine campus radio station, I would listen to my show, and I kind of forced all the On Air personalities. 90s to listen to their own shows by arranging for their shows to be recorded, because they wouldn't do it themselves. And then I sent recordings home with them and said, You've got to listen to this. You will be better for it. And they resisted it and resisted it, but when they did it, it was amazing how much they improved. But I as I recorded my talks, becoming a public speaker, and working through it, I kept saying, I record them because I'm my own worst critic. I'm going to pick on me harder than anyone else can. And it was only in the last couple of years because I heard a comment in something that I that I read actually, that said the only person who can really teach you anything is you. Other people can present information, they can give you data, but you are really the only one who can truly teach you. And I realized that it was better to say I'm my own best teacher than my own worst critic, because it changes the whole direction of my thought, but it also drops a lot of the fear of listening or doing the thing that I was my own worst critic   Dr. Laura Hambley Lovett ** 41:10 about. I love that, Michael. I think that's genius. I'm my own best teacher, not my own worst critic,   Michael Hingson ** 41:19 right? It's it's positive, it's also true, and it puts a whole different spin on it, because one of the things that we talk about and live like a guide dog a lot is that ultimately, and all the things that you say are very true, but ultimately, each of us has to take the time to synthesize and think about the challenges that we face, the problems that we faced. What happened today that didn't work well, and I don't use the word fail, because I think that also doesn't help the process. But rather, we expected something to happen. It didn't. It didn't go well. What do we do about it? And that ultimately, taking time at the end of every day, for example, to do self analysis helps a lot, and the result of that is that we learn, and we learn to listen to our own inner mind to help us with that   Dr. Laura Hambley Lovett ** 42:17 exactly, I think that self insight is missing in a lot of us, we're not taking the time to be still and to listen to the voice within and to listen to what we are thinking and feeling internally, because we're go, go, go, go, go, and then when we're sitting still, you know what we're doing, we're on our phones,   Michael Hingson ** 42:41 and That's why I say at the end of the day, when you're getting ready, you're in bed, you're falling asleep. Take the time. It doesn't take a long time to get your mind going down that road. And then, of course, a lot happens when you're asleep, because you think about it   Dr. Laura Hambley Lovett ** 43:01 exactly. And you know, I've got to say, however spirituality is defined, I think that that is a key element in conquering this level of anxiety in society. The anxiety in society needs to be conquered by a feeling of greater meaning and purpose and connectedness in the human race, because we're all one race, the human race, in the end of the day, and all these divisions and silos and what's happening with our great you know, next door neighbors to each other, the US and Canada. It's the way that Canada is being treated is not not good. It's not the way you would treat a neighbor and a beloved neighbor that's there for you. In the end of the day, there's fires in California. We're sending our best fire crews over. You know, World War One, where my grandpa thought and Vimy Ridge, Americans were struggling. British could not take Vimy. It was the Canadians that came and, you know, got Vimy and conquered the horrific situation there. But in the end, we're all allies, and we're all in it together. And it's a tricky, tricky world,   Michael Hingson ** 44:11 yeah, and it goes both ways. I mean, there's so many ways the United States has also helped. So you're not, yeah, you're not really in favor of Canada being the 51st state, huh?   Dr. Laura Hambley Lovett ** 44:26 You know, no, yeah, I love America. I mean, I have a lot of great friends in America and people I adore, but I think Canada is its own unique entity, and the US has been a great ally in a lot of ways, and we're in it together, right, right? I mean, really in it together, and we need to stay as allies. And as soon as you start putting up a fence and throwing rocks over the fence to each other, it just creates such a feud and an unnecessary feud, yeah.   Michael Hingson ** 44:55 Well, very much so. And it is so unfortunate to see. It happening. And as you said, I think you put it very well. It's all about we're friends and friends. Don't treat friends in this way. But that is, that is, unfortunately, what we're seeing. I know I've been looking, and I constantly look for speaking opportunities, home, and I've sent emails to some places in Canada, and a few people have been honest enough to say, you know, we love what you do. We love your story. But right now, with what's going on between the United States and Canada, we wouldn't dare bring you to Canada, and while perhaps I could help by speaking and easing some of that a little bit. I also appreciate what they're saying, and I've said that to them and say, I understand, but this too shall pass. And so please, let's stay in touch, but I understand. And you know, that's all one can do.   Dr. Laura Hambley Lovett ** 46:01 Yeah, and it, it too shall pass. I mean, it's just all and then anxiety takes over and it gets in the way of logic. Michael Hingston would, hingson would be our best speaker for this option, but the optics of it might get us into trouble, and they just get all wound up about it. And I you know, in the end of the day this, this will pass, but it's very difficult time, and we need to say, Okay, we can't control what's going to happen with tariffs or next month or whatever, but we can control today. And, yeah, I just went on a walk by the river. It was beautiful, and it was just so fulfilling to my soul to be outside. And that's what I could control the day   Michael Hingson ** 46:41 that's right? And that walk by the river and that being outside and having a little bit of time to reflect has to help reduce fear and stress.   Dr. Laura Hambley Lovett ** 46:54 It does it very much, does   Michael Hingson ** 46:58 and and isn't that something that that more people should do, even if you're working in the office all day, it would seem like it would be helpful for people to take at least some time to step away mentally and relax, which would help drop some of the fear and the stress that they face. Anyway,   Dr. Laura Hambley Lovett ** 47:20 100% and I am at my office downtown today, and I can see the river right now from my window. And there's research evidence that when you can see water flowing and you can see trees, it really makes a difference to your mental health. So this office is very intentional for me, having the windows having the bright light very intentional.   Michael Hingson ** 47:44 I have a recording that I listen to every day for about 15 minutes, and it includes ocean sounds, and that is so soothing and just helps put so many things in perspective. Now it's not quite the same as sitting at the ocean and hearing the ocean sounds, but it's close enough that it works.   Dr. Laura Hambley Lovett ** 48:06 That's beautiful. And you're going to come on to my podcast and we're going to talk a lot more about your story, and that'll be really great.   Michael Hingson ** 48:14 We're doing that in May.   48:16 Yeah,   Michael Hingson ** 48:17 absolutely, and I'm looking forward to it. Well, how did you get involved in doing a podcast? What got you started down that road? Oh, your tricky podcast. Yeah.   Dr. Laura Hambley Lovett ** 48:32 So I was running my company. So I have a company of psychologists in Canada, and we operate across the country, and we do two things really, really well. One is helping people navigate their careers at all ages and stages and make find fulfilling career directions. And then our other thing we do well is helping organizations, helping be healthier places to work, so building better leaders, helping create better cultures in organizations. So that's what we do, and we have. I've been running that for 16 years so my own firm, and at the same time, I always wanted a podcast, and it was 2020, and I said, Okay, I'm turning 45 years old. For my birthday gift to myself, I'm going to start a podcast. And I said, Does anyone else on the team want to co host, and we'll share the responsibilities of it, and we could even alternate hosting. No, no, no, no, no, no one else was interested, which is fine, I was interested. So I said, this is going to be, Dr Laura, then this podcast, I'm going to call it. Dr Laura, where work meets life. So the podcast is where work meets life, and then I'm Dr Laura, Canada's. Dr Laura,   Michael Hingson ** 49:41 yeah, I was gonna say there we've got lots of dr, Laura's at least two not to be   Dr. Laura Hambley Lovett ** 49:44 mixed up with your radio. One not to be mixed up completely different, right, in approach and style and values. And so I took on that started the podcast as the labor of love, and said, I'm going to talk about three. Three things, helping people thrive in their careers, helping people thrive in their lives, and helping organizations to thrive. And then, oh yeah, I'll throw in some episodes around advocating for a better world. And then the feedback I got was that's a lot of lanes to be in, Laura, right? That is a lot of lanes. And I said, Yeah, but the commonality is the intersection of work and life, and I want to have enough variety that it's stuff that I'm genuinely curious to learn, and it's guests that I'm curious to learn from, as well as my own musings on certain topics. And so that's what's happened. So it's it's 111 episodes in I just recorded 111 that's cool, yeah. So it's every two weeks, so it's not as often as some podcasts, but every episode is full of golden nuggets and wisdom, and it's been a journey and a labor of love. And I do it for the joy of it. I don't do it as a, you know, it's not really a business thing. It's led to great connections. But I don't do it to make money, and, in fact, it costs me money, but I do it to make a difference in the tricky world,   Michael Hingson ** 51:11 right? Well, but at the same time, you get to learn a lot. You get to meet people, and that's really what it's all about anyway.   Dr. Laura Hambley Lovett ** 51:21 Oh, I've met some incredible people like you through doing it, Michael and like my mentor, Sy Wakeman, who wrote the book no ego that's behind me in my office, and who's just a prolific speaker and researcher on drama and ego in the workplace. And you know, I've, I've met gurus from around the world on different topics. It's been fabulous,   Michael Hingson ** 51:47 and that is so cool. Well, and you, you've written some books. Tell us about your books, and by the way, by the way, I would appreciate it if you would email me photos of book covers, because I want to put those in the show notes.   Dr. Laura Hambley Lovett ** 52:03 Oh, okay, I'm going to start with my current book that it actually, I just submitted my manuscript the other day, and it's, it's about toxic bosses, and how we can navigate and exit and recover from a toxic boss. And I saw this as a huge problem in the last couple of years, across different workplaces, across different people, almost everyone I met either had experienced it or had a loved one experience a toxic boss. And so I said, What is a toxic boss? First of all, how is this defined, and what does the research say? Because I'm always looking at, well, what the research says? And wait a minute, there's not a lot of research in North America. I'm an adjunct professor of psychology. I have a team of students. I can do research on this. I'm going to get to the bottom of toxic bosses post pandemic. What? What are toxic bosses? What are the damage they're inflicting on people, how do they come across, and what do we do about it? And then, how do we heal and recover? Because it's a form of trauma. So that's what I've been heavily immersed in, heavily immersed in. And the book is going to really help a lot of humans. It really is. So that's my passion right now is that book and getting it out into the world in January 2026, it's going to be   Michael Hingson ** 53:27 published. What's it called? Do you have a title   Dr. Laura Hambley Lovett ** 53:30 yet? I do, but I'm not really okay title officially yet, because it's just being with my publisher and editor, and I just don't want to say it until actually, Michael, I have the cover so it's going through cover design. I have a US publisher, and it's going through cover design, and that's so important to me, the visual of this, and then I'll share the I'll do a cover reveal. Good for you, yeah, and this is important to me, and I think it's timely, and I really differentiate what's a difficult boss versus a toxic boss, because there's a lot of difficult bosses, but I don't want to mix up difficult from toxic, because I think we need to understand the difference, and we need to help difficult bosses become better. We need to help toxic bosses not to do their damage and organizations to deal with them. And it's just there's so many different legs to this project. I'll be doing it for years.   Michael Hingson ** 54:24 So what's the difference between difficult and toxic? Or can you talk about that?   Dr. Laura Hambley Lovett ** 54:29 Yeah, I can talk about, I mean, some of the differences difficult bosses are frustrating, annoying. They can be poor communicators, bad delegators. They can even micromanage sometimes, and micromanagement is a common thing in new leaders, common issue. But the difference is that they the difficult boss doesn't cause psychological harm to you. They don't cause psychological and physical harm to you. They're not. Malicious in their intent. They're just kind of bumbling, right? They're just bumbling unintentionally. It's unintentional. The toxic boss is manipulative, dishonest, narcissistic. They can gaslight, they can abuse, they can harass, all these things that are intentional. Negative energy that inflicts psychological and or physical harm.   Michael Hingson ** 55:27 And I suspect you would say their actions are deliberate for the most part, for the most part, at   Dr. Laura Hambley Lovett ** 55:35 least, yeah. And that's a whole Yeah, yeah. I would say whether they're deliberate or not, it's the impact that matters. And the impact is deep psychological hurt and pain, which is, and we know the Psych and the body are related, and it often turns into physical. So my research participants, you know, lots of issues. There's there's research. Cardiovascular is impacted by toxic bosses. Your mental health is your your heart rate, your your digestion, your gut. I mean, all of it's connected. When you have a toxic Boss,   Michael Hingson ** 56:09 what usually creates a toxic boss? It has to come from somewhere   Dr. Laura Hambley Lovett ** 56:18 that stems back to childhood. Typically got it. And we get into a whole you know about childhood trauma, right? Big T trauma and little T trauma. Little T trauma are almost death by 1000 paper cuts. It's all the little traumas that you know you you went through, if they're unaddressed, if they're unaddressed, big T trauma is you were sexually assaulted, or you were physically abused, or you went through a war and you had to escape the war torn country, or those sorts of things I call big T and I've learned this from other researchers. Little Ts are like this. You know, maybe microaggressions, maybe being teased, maybe being you know, these things that add up over time and affect your self confidence. And if you don't deal with the little Ts, they can cause harm in adulthood as well. And so that's what, depending on what went on earlier, whether you dealt with that or not, can make you come across into adulthood as a narcissist, for example,   Michael Hingson ** 57:21 right? Well, you've written some other books also, haven't   Dr. Laura Hambley Lovett ** 57:25 you? Oh, yeah, so let's cheer this conversation up. I wrote two psychological thrillers. I am mad. I have an active imagination. I thought, what if someone got kidnapped by a billionaire, multi billionaire ex boyfriend who was your high school sweetheart, but it was 10 years later, and they created a perfect life for you, a perfect life for you, in a perfect world for you. What would that be like? So it's all about navigating that situation. So I have a strong female protagonist, so it's called losing cadence. And then I wrote a sequel, because my readers loved it so much, and it ended on a Hollywood cliffhanger. So then I wrote the sequel that takes place 12 years later, and I have a producing partner in in Hollywood, and we're pitching it for a TV series filmed as a three season, three seasons of episodes, and potentially more, because it's a really interesting story that has you at the edge of your seat at every episode.   Michael Hingson ** 58:28 Have those books been converted to audio? Also?   Dr. Laura Hambley Lovett ** 58:33 No, no, I never converted them to audio. But I should. I should.   Michael Hingson ** 58:37 You should, you should. Did you publish them? Or did you have a publisher? I   Dr. Laura Hambley Lovett ** 58:41 published these ones. Yeah, a decade ago, a decade ago,   Michael Hingson ** 58:45 it has gotten easier, apparently, to make books available on Audible, whether you read them or you get somebody else to do it, the process isn't what it used to be. So might be something to look at. That'd be kind of fun.   Dr. Laura Hambley Lovett ** 59:00 I think so. And I'll be doing that for my toxic boss book. Anyway, Michael, so I'm going to learn the ropes, and then I could do it for losing cadence and finding Sophie,   Michael Hingson ** 59:09 you'd find probably a lot of interested people who would love to have them in audio, because people running around, jogging and all that, love to listen to things, and they listen to podcasts, yours and mine. But I think also audio books are one way that people get entertained when they're doing other things. So yeah, I advocate for it. And of course, all of us who are blind would love it as well. Of   Dr. Laura Hambley Lovett ** 59:34 course, of course, I just it's on my mind. It's and I'm going to manifest doing that at some point.   Michael Hingson ** 59:41 Well, I want to thank you for being here. This has been absolutely a heck of a lot of fun, and we'll have to do it again. We'll do it in May, and we may just have to have a second episode going forward. We'll see how it goes. But I'm looking forward to being on the your podcast in May, and definitely send me a. The book covers for the the two books that you have out, because I'd like to make sure that we put those in the show notes for the podcast. But if people want to reach out to you, learn more about you, maybe learn what you do and see how you can work with them. How do they do that?   Dr. Laura Hambley Lovett ** 1:00:14 Sure, that's a great question. So triple w.dr, Laura all is one word, D R, L, A, u, r, a, dot live. So Dr, Laura dot live is my website, and then you'll find where work meets life on all the podcast platforms. You'll find me a lot on LinkedIn as Dr Laura Hambley, love it, so I love LinkedIn, but I'm also on all the platforms, and I just love connecting with people. I share a lot of videos and audio and articles, and I'm always producing things that I think will help people and help organizations.   Michael Hingson ** 1:00:52 Well, cool. Well, I hope people will reach out. And speaking of reaching out, I'd love to hear what you all think of our episode today. So please feel free to email me at Michael H I M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, e.com, or go to our podcast page, which is w, w, w, dot Michael hingson.com/podcast and Michael hingson is m, I C H, A, E, L, H i N, G, s o n.com/podcast, wherever you're listening, please give us a five star rating. We value that. If you don't give us a five star rating, I won't tell Alamo, my guy dog, and so you'll be safe. But we really do appreciate you giving us great ratings. We'd love to hear your thoughts. If any of you know of anyone else who ought to be a guest on our podcast, or if you want to be a guest, and of course, Laura, if you know some folks, we are always looking for more people to come on unstoppable mindset. So please feel free to let me know about that. Introduce us. We're always looking for more people and more interesting stories to tell. So we hope that that you'll do that. But I want to thank but I want to thank you again for coming on today. This has been fun,   Dr. Laura Hambley Lovett ** 1:02:07 definitely, and I really admire you, Michael, and I can't wait to have you on where work meets life.   **Michael Hingson ** 1:02:18 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Alissa Coram and Ed Carson analyze Tuesday's market action and discuss key stocks to watch on Stock Market Today. Learn more about your ad choices. Visit megaphone.fm/adchoices

Take a Network Break! Our Red Alert for the week is a remote code execution vulnerability in open-source XDR platform Wazuh. In tech news, we dig into several announcements from Cisco Live US including: unified management of Meraki and Catalyst gear, new switches, an AI Assistant for the Meraki dashboard, a Deep Network Model LLM,... Read more »

Take a Network Break! Our Red Alert for the week is a remote code execution vulnerability in open-source XDR platform Wazuh. In tech news, we dig into several announcements from Cisco Live US including: unified management of Meraki and Catalyst gear, new switches, an AI Assistant for the Meraki dashboard, a Deep Network Model LLM,... Read more »

Take a Network Break! Our Red Alert for the week is a remote code execution vulnerability in open-source XDR platform Wazuh. In tech news, we dig into several announcements from Cisco Live US including: unified management of Meraki and Catalyst gear, new switches, an AI Assistant for the Meraki dashboard, a Deep Network Model LLM,... Read more »

"AI isn't just about opportunity — it's about addressing real-world challenges. And that gives Africa an edge." — Arthur Goldstuck, Founder, World Wide Worx At Cisco Live 2025 in San Diego, Technology Reseller News publisher Doug Green sat down with Arthur Goldstuck, the South African journalist, researcher, speaker, and founder of World Wide Worx, for a wide-ranging conversation on AI, technology inequality, and why Africa's challenges may actually be its superpower in the age of AI. Goldstuck, a 40-year veteran of tech journalism and author of The Hitchhiker's Guide to AI, brings a unique perspective — blending consumer insight, enterprise analysis, and a deep focus on developing economies. His firm, World Wide Worx, was the first African market research company to examine both enterprise and consumer technology adoption, creating a distinctive lens for understanding digital transformation. At the heart of the discussion was Sentinel, Goldstuck's upcoming African edition of The Hitchhiker's Guide to AI. The book reframes AI not as a threat, but as a tool for inclusion, capable of reaching underserved populations with education, healthcare, and financial access — delivered through everyday mobile devices. “If you bring AI to the edge — to the phone — and make it invisible to the user, that's when you unlock opportunity,” Goldstuck explained. He pointed to contrasts within South Africa — a nation with world-class banks and digital infrastructure, yet also vast gaps in education and opportunity. AI, if localized and embedded with intent, can help bridge these divides. Yet Goldstuck also warned of job disruption, especially in industries like contact centers, which play a major role in both South Africa and India. Drawing parallels to the decline of the horse whip industry in the early 20th century, he emphasized that while AI will displace jobs, new roles and sectors will emerge — provided we invest in people now. The conversation came full circle with a reflection on agentic AI — the next evolution of intelligent assistants — as seen in Cisco's unveiling of agentic ops. Goldstuck called it “a bridge to new possibilities,” aligning with Cisco's own branding as a technology connector. “It's not about replacing people,” he said. “It's about enabling them to participate more fully in the global economy.” For more insights and research, visit worldwideworx.com.

"We're not just enabling secure outcomes — we're simplifying how partners deliver them." — Brian Feeney, VP of Global Partner Security Sales, Cisco At Cisco Live 2025 in San Diego, Technology Reseller News publisher Doug Green sat down with Brian Feeney, Vice President of Global Partner Security Sales at Cisco, to explore how the company is aligning security innovation with real-world partner needs in an era dominated by AI and complexity. Feeney, whose two-year-old role was created to consolidate and scale Cisco's global partner strategy for security, leads a team of over 260 professionals dedicated to helping Cisco's VARs, MSPs, MSSPs, cloud providers, and global partners navigate a rapidly evolving cybersecurity landscape. Cisco's Three-Pillar Security Strategy: Hybrid Mesh Firewall Universal ZTNA (Zero Trust Network Access) The SOC of the Future (with Splunk Integration) All three areas are now AI-infused by design, not bolted on — a shift exemplified by Cisco's autonomous firewall assistant, which reduces human effort while improving policy execution. Key Cisco Live Announcements: Free Splunk ingestion for Cisco firewall customers, addressing cost concerns and earning applause during the keynote. Streamlined portfolio: Cisco has consolidated 30+ point products into 3 strategic solution sets — user, breach, and cloud — dramatically simplifying the sales and adoption process for partners. Enhanced partner support tools like a “concierge deal registration desk” — offering one-click access to technical, sales, and promotional resources. “This isn't about selling more SKUs,” Feeney said. “It's about helping partners win with less complexity, more margin, and stronger customer outcomes.” Feeney emphasized Cisco's commitment to AI enablement, noting that while only 4% of enterprises are “AI-ready,” partner demand for both securing AI infrastructure and leveraging AI for defense is surging. Cisco is delivering: Expert-led deep dives for top AI-focused partners Scalable enablement through Talos threat intel, learning platforms, and continuous updates AI integrated throughout the security stack — from SOC automation to endpoint visibility The interview concluded with Feeney highlighting Cisco's investment in making security more accessible, operationally efficient, and partner-friendly, even for small or emerging partners. “We want to be the voice and the resource our security partners trust — not just with technology, but with outcomes.” To learn more, visit cisco.com/security.

Cisco's AI Channel Playbook: Cassie Roach on Partner Enablement and Infrastructure Innovation, Podcast, With major announcements around AI infrastructure, including AI Pods, Nexus HyperFabric, and GPU-intensive servers, Cisco is positioning itself not just as a networking leader — but as the channel's go-to platform for AI-ready data centers "AI is a once-in-a-generation opportunity — and Cisco is making it real for partners." — Cassie Roach, Global VP, Cloud and AI Infrastructure Partner Sales, Cisco At Cisco Live 2025 in San Diego, Technology Reseller News publisher Doug Green spoke with Cassie Roach, Cisco's Global Vice President of Cloud and AI Infrastructure Partner Sales, about the company's bold steps to transform AI hype into tangible partner opportunity. With major announcements around AI infrastructure, including AI Pods, Nexus HyperFabric, and GPU-intensive servers, Cisco is positioning itself not just as a networking leader — but as the channel's go-to platform for AI-ready data centers. Key Cisco AI Updates for Partners: AI-Ready Infrastructure Specialization: A new certification that helps partners align with customer POCs, scale faster, and prove ROI. Black Belt Training & Partner Tools: Designed to educate, equip, and incentivize partner sellers with co-selling platforms, growth planning, and layered rewards. Marketing Velocity Central: Cisco-branded campaign kits and industry-specific go-to-market resources for partners. AI Pods: Modular infrastructure for training, fine-tuning, and inferencing workloads — with “small, medium, and large” sizing for pilot-to-production journeys. “We're creating an easy button for partners — even in a complex AI environment,” Roach explained. Cisco's approach focuses on frictionless engagement — empowering partners with everything from vertical use-case blueprints to hands-on support for opportunity identification through PXP Growth Finder. Roach emphasized that success depends on enabling partners at every level — not just executives or system integrators — but also frontline sellers, who now have access to tools that simplify the AI value proposition and drive sales. She also highlighted how AI is being securely embedded across Cisco's portfolio — from infrastructure to Webex Collaboration and end-to-end security, allowing customers to move from pilots to production with confidence. “This isn't just about AI,” Roach said. “It's about unlocking the entire Cisco portfolio — in a way that creates real stickiness, real customer outcomes, and real partner growth.” To explore Cisco's partner programs and AI infrastructure resources, visit cisco.com, or log into the partner portal via Sales Connect.

In this episode of CMO Convo, host Michal Lasman sits down with Ilja Freund, the Lead Communications and PR Manager at Cisco Germany. They dive deep into the evolving role of LinkedIn as a strategic communication and marketing channel for both personal and corporate branding.

Have you ever wondered what happens when cutting-edge network technology meets the rugged frontlines of wildlife conservation? In this episode, I sat down with Sophie Maxwell, the driving force behind the Connected Conservation Foundation, to understand how digital infrastructure and real-time data are changing the odds for endangered species and local communities across more than a dozen countries. Sophie walked me through the journey from a desperate battle to protect rhinos in South Africa's Sabi Sand Nature Reserve to a global blueprint now safeguarding elephants, gorillas, and countless other species in landscapes as remote as Namibia and Papua New Guinea. She explained how early experiments with network connectivity, sensors and satellite imagery grew into robust systems that give conservation teams live visibility across vast, rugged reserves — the same technology helping rangers detect poachers before they strike, monitor ecosystem health, and manage human-wildlife conflict more intelligently. This conversation shed light not only on the hardware and software powering this revolution but also on how it uplifts the people living closest to these protected places. Sophie shared how Cisco's Networking Academy is training a new generation of protected area technicians, offering communities meaningful careers that keep vital technology running and wildlife safe. It's a story that flips the usual narrative of technology replacing people and shows instead how it can amplify human impact where it's needed most. Looking ahead, we discussed how advancements in AI and satellite imaging could unlock an even sharper understanding of changing landscapes, climate impacts, and species migration patterns, driving better conservation decisions at scale. For Sophie, what surprises her most isn't just the power of each new tool, but the way combining them turns data into actionable insight, trust and resilience for ecosystems and local people alike. If you've ever doubted that networks and sensors could help save a rhino or an elephant, or questioned whether technology can truly serve nature rather than exploit it, this episode will make you think again. What role do you see for digital innovation in addressing our planet's most urgent environmental challenges? Join the conversation and share your thoughts.

Have you ever paused to think about how the humble login has quietly become one of the most vulnerable points in cybersecurity? In this episode, I spoke with Matt Caulfield, Vice President of Identity Products at Cisco, to understand why identity is now the prime target for attackers and how Duo is evolving to meet that threat head-on. Matt explained how Duo, once known primarily for multi-factor authentication, is now stepping forward as a complete identity access management solution. He broke down why so many traditional tools built for productivity alone are no longer fit for today's threat landscape, where attackers use everything from simple phishing to advanced AI-driven social engineering to gain a foothold through identity misuse. We explored Duo's shift toward security as the default. Matt described how features like passwordless logins and proximity verification combine user convenience with stronger defences, making it easier for people to stay protected without feeling burdened by endless prompts and complex checks. He also shared how the identity routing engine helps organisations untangle years of layered identity systems, giving security teams a unified front door to safeguard every user, app and device. Finally, Matt offered a glimpse into the future, where the rise of AI agents will multiply the number of digital identities tenfold, raising fresh questions about how to verify, control and trust these new virtual coworkers. It is a conversation that puts identity right at the heart of modern security and shows why getting this right could be the biggest step we take in stopping breaches before they even begin. Where do you see identity playing the biggest role in your security plans? Join the discussion and share your thoughts with me.

Talking wireless at Cisco Live brings you face to face with what tomorrow's connectivity looks like, and my recent chat with Matt McPherson, Enterprise Wireless CTO at Cisco, and Jerome Henry, standards guru and author, did precisely that. When two people this deep in the trenches start describing how our networks cope with thousands of devices at concerts, hospitals, or homes brimming with smart gadgets, it hits you how invisible yet vital great wireless is. Matt walked me through how Cisco's approach has evolved over the years, from the early days when the solution to every problem was to throw more bandwidth at it to now, where Wi-Fi 7 serves as a smarter, more reliable safety net. His stories about the transition from Wi-Fi 5 and 6 to what we have now made it clear that what happens above our heads is anything but simple, yet the result for us should feel seamless. Jerome gave this technical backdrop a human touch by explaining the decisions that went into the new standard. His book, Wi-Fi 7 In Depth, pulls back the curtain on what drives choices in protocols and frequency use. We discussed why multilink operation, which people often hear about, is just one piece of a puzzle that addresses real-time performance and lower waiting times, even in areas where radio waves become unstable quickly. One part that stood out was Matt describing what happens when a venue like Cisco Live fills up with people. Walls go up, exhibitors build stands, and thousands of bodies, each mostly water, flood the space. That messes with signals, but Wi-Fi 7's new scheduling tools help keep things running smoothly despite the chaos. We could not ignore the current buzzword either. AI is being folded into the wireless playbook more deeply than most realize. Cisco has been using AI quietly to manage channels and power levels for years, but now, these tools can learn and adjust without requiring an engineer to intervene. For businesses juggling a flood of devices and constant pressure to operate leanly, this is more than helpful; it is becoming a standard practice. Then there is Cisco Spaces. Jerome and Matt explained how this feature helps companies understand how their offices are utilized. Knowing exactly where an access point is located is more than trivia; it grounds everything from location tracking to indoor maps. Add in new chips that can measure tiny distances with great precision, and you get navigation tools that know exactly where your phone is yet respect your privacy by keeping control of the user. Throughout, one message was repeated: wireless is getting smarter, so humans do not need to babysit it. AI handles routine decisions. Security layers keep new traffic safe. Automation reduces the time spent hunting for issues or second-guessing configurations. Whether it is robots moving in a warehouse, nurses paging each other without drops, or a teenager streaming games while someone else hops on a video call, the backbone is ready to keep up. Before we wrapped up, I asked both guests what excites them most. Jerome wants the day to come when connectivity works without fuss or expert intervention. Matt added that Cisco's goal is to ensure companies can support a growing array of devices without needing a vast team of specialists monitoring every light and graph. If you want to see how this new chapter unfolds, watch the sessions from Cisco Live, pick up Wi-Fi 7 In Depth for a real peek behind the scenes, and maybe keep an eye out for Jerome's next book. I have my copy ready for the flight home, and after this conversation, I know we will have plenty more to talk about next year.  

What does it take to future-proof the modern workplace? In this episode, I speak with Thomas Rowley, Chief Technologist for Networking and Connectivity at Softcat, about the real-world challenges of managing a high-density office and how the company turned to Cisco to create a more intelligent, responsive environment. As more employees returned to the office, Softcat began to notice a hidden problem. Rising CO2 levels were affecting the comfort and productivity of their teams. Rather than treat it as a facilities issue, they tackled it head-on with technology. Working with Cisco, they rolled out a combination of access points, collaboration tools, and Meraki sensors that transformed their workspace into a data-informed, adaptive environment. But this story isn't just about devices. It's about inspiration too. A visit to Cisco's Experience Center opened Softcat's eyes to what was possible, not just in terms of hardware, but in how unified tech strategies can drive better decisions. That visit ultimately sparked the idea for their own internal innovation space, showcasing how operational excellence can become a cultural value, not just a technical outcome. Thomas also shares insight into the evolving role of connectivity in hybrid work, how Softcat supports over 1,500 salespeople with scalable IT solutions, and why the partnership with Cisco continues to shape their global ambitions. From sustainability to scalability, this episode offers a practical look at how two leading tech firms collaborate to solve problems that many businesses are only just beginning to understand. If your office still treats infrastructure as an afterthought, this conversation might change your mind. Are your workplace systems ready to handle both people and performance?      

Walking the show floor at Cisco Live, it's impossible to ignore the rising volume of conversations around network resilience. But what does resilience actually look like in today's distributed, AI-driven enterprise environment? To explore this, I sat down with Patrick Quirk, President and GM of Opengear, right at their booth near the center of the event. In our conversation, Patrick explained how Opengear has become a platform focused on proactive infrastructure management. As AI workloads expand into both data centers and edge environments, network reliability is now a critical part of business operations. Patrick shared how their approach with the phrase "First Day. Worst Day. Every Day." helps ensure continuity even in the most challenging conditions. What stood out during this discussion was Opengear's impact in practical situations. From supporting major retailers during service disruptions to helping organizations recover quickly from incidents similar to the CrowdStrike event, they deliver more than basic monitoring. We also discussed Lighthouse, their fleet management platform, and how it enables zero-touch provisioning at scale. This concept clearly resonated with many attendees at the event. Patrick also talked about findings from a Cisco report that estimated global losses from network outages reached 160 billion dollars last year. He explained how attitudes are shifting at the leadership level. Network resilience is no longer treated as a secondary concern. Risk mitigation, compliance, and consistent service delivery are now at the core of business conversations. Whether you're managing thousands of switches or preparing your infrastructure for the growing demands of AI, this episode provides insights that apply directly to today's connected world. How are you preparing your network to stay up and running when it matters most?

Today we chat with Megaport’s Mitchell Warden, Founding Engineer; and Alexis Bertholf, Global Technical Evangelist, to find out what NetOps is like at Megaport, a company that provides scalable internet connections for all types of organizations. We look at the origins of Megaport and how the company started with the intention of network automation from... Read more »

Today we chat with Megaport’s Mitchell Warden, Founding Engineer; and Alexis Bertholf, Global Technical Evangelist, to find out what NetOps is like at Megaport, a company that provides scalable internet connections for all types of organizations. We look at the origins of Megaport and how the company started with the intention of network automation from... Read more »

"Organizations are eager to adopt AI — but 71% of leaders say their workforce isn't ready." — Paul Savill, Global Practice Leader, Network and Edge, Kyndryl At Cisco Live 2025 in San Diego, Paul Savill, Global Practice Leader for Network and Edge at Kyndryl, joined Doug Green, Publisher of Technology Reseller News, to spotlight a critical — and often overlooked — component of AI transformation: people readiness. While 95% of enterprise leaders say they're using AI, Kyndryl's latest People Readiness Report reveals a stark disconnect: 71% of those same leaders believe their workforce is not prepared to make full use of the technology. As the world's largest IT managed services provider, Kyndryl supports global enterprises with full-stack IT solutions — and people remain at the heart of that mission. “Our 80,000 engineers and technicians are on the front lines of IT transformation,” said Savill. “Understanding how ready they are — and helping them become more ready — is essential.” The report, based on a global survey of CIOs, CTOs, and CEOs, also uncovered tension at the executive level: 43% of CEOs said external hiring is the top strategy for bridging AI skills gaps. But only 16% of CIOs/CTOs agree, instead prioritizing internal reskilling. According to Savill, this internal approach includes developing cross-functional expertise, especially as networking, security, and cloud operations rapidly converge. “We're merging roles, job descriptions, and even operational centers,” he noted. “Networking professionals need to understand security. Security teams need to understand cloud.” Savill also emphasized the importance of breaking down silos to prevent cloud misconfigurations — a leading cause of security breaches. “Misconfigurations often stem from a lack of collaboration across teams. Training people to work across domains is critical.” Kyndryl's work with Cisco, particularly in data center networking and edge services, now extends into AI and even quantum computing readiness. These next-gen technologies, Savill warned, require not just platform adoption but deep workforce transformation to be deployed securely and effectively. As AI adoption accelerates, data quality becomes the cornerstone of success. “You can't train an effective AI with bad data,” said Savill. “Foundational work around data integrity, structure, and governance is as important as the AI tools themselves.” The podcast concluded with a reflection on AI anxiety in the workplace — and a message of optimism. “There are legitimate concerns about job displacement,” Savill acknowledged. “But our research shows that most technical leaders want to reskill their existing teams. And when companies invest in their people, the results will be extraordinary.” For more information, visit kyndryl.com.

“The AI-powered enterprise is here—and it demands a network that can keep up.” — Aruna Ravichandran, SVP, Cisco In a conversation recorded live at Cisco Live 2025 in San Diego, Doug Green, Publisher of Technology Reseller News, sat down with Aruna Ravichandran, Senior Vice President of Marketing for Cisco's Enterprise Connectivity and Collaboration division. The discussion centered on Cisco's major announcements aimed at future-proofing enterprise networks to meet the growing demands of AI, automation, and increasing security threats. Ravichandran explained that Cisco is preparing for a massive transformation in the global workforce—one where AI agents will soon outnumber human workers. With billions of devices and agents expected to be actively communicating, Cisco predicts massive increases in both east-west and north-south traffic, pushing legacy networks to their limits. To meet this challenge, Cisco launched a suite of new solutions including: AI Canvas: A collaborative dashboard powered by a Cisco-trained large language model (LLM), offering cross-domain data visibility, telemetry integration, and AI-driven diagnostics. Integrated with a conversational AI assistant, it enables NetOps teams to resolve complex network issues in seconds instead of days. Agentic Ops: A new paradigm using AI to simplify network operations, empowering NetOps professionals to do more with shrinking budgets. Smart Switches and Secure Routers: Featuring dual CPU architecture (one for networking and one for security), these devices are post-quantum ready and built to support Cisco's Hypershield initiative. Wi-Fi 7 Access Points: A first in the industry, offering high-performance wireless connectivity for AI-heavy environments. Live Protect: A breakthrough feature enabling live patching of switches without downtime, reinforcing Cisco's three-layer security model across infrastructure, connectivity, and applications. Unified Management: Merging the Meraki and Catalyst dashboards into a single control plane to streamline administration. Ravichandran emphasized that all new technologies are backward compatible, ensuring customers can modernize without disrupting ongoing operations. However, she strongly encouraged enterprises still relying on aging infrastructure—like CAT 9200 and 6K series—to begin refreshing now to leverage these capabilities. Finally, Ravichandran reinforced Cisco's strong commitment to its partner ecosystem, noting that the company has built extensive enablement plans for channel partners to capitalize on this refresh wave. For more, visit: https://www.cisco.com #AIinNetworking #CiscoLive2025 #NetworkRefresh #AgenticOps #SecureNetworking #WiFi7 #TechReseller #CiscoAI #SmartInfrastructure #TechnologyResellerNews

"We've built a smarter AI — not just to summarize performance, but to help you win more business." — Ted Lee, SmarTrak At Cisco Live 2025 in San Diego, Ted Lee, founder of SmarTrak, joined Technology Reseller News publisher Doug Green to announce the launch of SmarTrak.AI v3 — a major upgrade designed to reshape how Cisco partners and end customers manage lifecycle, subscriptions, and enterprise agreements. The big news? SmarTrak is now serving two audiences: Cisco partners: SmarTrak v3 offers a prescriptive, AI-powered platform that enables sellers, CX teams, and renewals specialists to drive more efficient lifecycle management, retention, and expansion. End customers: For the first time, SmarTrak's solution is being made available directly to enterprise users, helping them monitor their internal Cisco assets, optimize spend, and better manage long-term agreements. “Partners use it to grow business,” said Lee. “Now, end customers can use it to control spend and manage their Cisco investment proactively.” Backed by enhanced AI capabilities, SmarTrak.AI v3 delivers high-level business summaries, proactive alerts, and actionable insights tailored to real-world Cisco implementations. According to Lee, beta testers have already reported “tremendous adoption and growth within weeks.” Built from the ground up in just the past two years, SmarTrak's platform was purpose-built to take advantage of the latest in AI innovation — and now v3 replaces even its own earlier AI stack with a more robust, intelligent engine. With growing demand from both partners and enterprise buyers, SmarTrak is poised to become a key intelligence layer in Cisco lifecycle strategy. “We're seeing interest from customers who never had this kind of visibility before,” Lee shared. To learn more or request a demo, visit smartrak.ai.

Technology Reseller News Podcast with SmarTrak's Ted Lee, Live from Cisco Live 2025 “We truly are a revenue machine... Our partners are calling us saying, ‘I need more licenses.'” — Ted Lee, SmarTrak As competition in the channel ecosystem intensifies, Cisco partners are under pressure to retain and grow customer relationships. In this edition of the Technology Reseller News podcast, publisher Doug Green catches up with Ted Lee of SmarTrak at Cisco Live 2025 in San Diego, where Lee unveils how SmarTrak's AI-powered application is helping partners do exactly that—with measurable, dramatic results. Solving the Install Base Challenge At its core, SmarTrak is a platform designed to help Cisco partners manage the entire lifecycle of a customer's install base—from subscriptions to Enterprise Agreements (EAs) to lifecycle and incentive programs. What sets it apart, says Lee, is its ability to consolidate Cisco's data feeds—often spread across dozens of systems—into a unified global view that's not even available natively within Cisco. AI-Powered Opportunity Creation With the launch of SmarTrak v3, the company has enhanced its AI layer to deliver real-time insights into end-of-life, true forward, overconsumption, sustainability swaps, and budget forecasting. “We're helping people predict and budget five years of Cisco spend instantly,” said Lee. “Our partners are winning seven, even eight-figure deals just from a demo.” Award-Winning Innovation and ROI SmarTrak's impact hasn't gone unnoticed. The company was recently named the DSI Innovation Partner of the Year for the Americas East region, in recognition of how its platform fuels partner-led growth. One SmarTrak partner recently secured a $17 million win from a rival partner based on the insight provided by a demo alone. Lee emphasizes that SmarTrak is more than just software—it's a partner success engine. “We know that channel partners are margin-conscious,” said Lee. “So we focus not only on the application but on adoption—with video training, onboarding, one-on-one support, and forward-looking revenue mapping.” Built for Channel Adoption In an industry often plagued by underused tools, SmarTrak is built to be adopted and embraced. Its ease of use, combined with high-touch support, makes it a standout. “People don't just buy SmartTrack,” Lee says. “They use it—and they grow with it.” Learn More To discover how SmarTrak is helping Cisco partners increase retention, revenue, and renewal success, visit https://smartrak.ai/. Mention the podcast, and you might even hear back directly from Ted Lee himself. Podcast Sponsor: SmarTrak proudly sponsored Technology Reseller's Cisco Live 2025 podcast series, marking over a year of mutual success and growth. #CiscoLive #ChannelPartners #AIinTech #LifecycleManagement #SmarTrakAI #TechReseller #PartnerSuccess #CiscoEA #RevenueGrowth #DigitalTransformation

"We're here to take the complexity out of unified communications — and turn it into simplicity." — Todd Remely, Unimax At Cisco Live 2025 in San Diego, Technology Reseller News publisher Doug Green caught up with Todd Remely of Unimax to explore how the company is streamlining unified communications (UC) management for enterprises and partners alike. With over 30 years in business, Unimax is a veteran in the telecom software space. Their tools help organizations manage Cisco, Microsoft Teams, Zoom, and Avaya UC systems more efficiently — and that value was on full display across two booths at Cisco Live: one in the Collaboration Village (highlighting Webex integration) and another on the main show floor. Three Ways Unimax Delivers Simplicity in Complex UC Environments: Second Nature A power-user interface that layers over Cisco and other major UC platforms, enabling administrators to perform complex MACDs (moves, adds, changes, deletes) and configuration tasks like provisioning, routing, and device pool management — all from one streamlined dashboard. Automation Platform Unimax enables full automation of provisioning and deprovisioning processes. Their platform integrates with Active Directory, ServiceNow, Remedy, HRIS systems, and any REST API-enabled tool, drastically reducing time and human error in user onboarding and offboarding. HelpOne A lightweight interface that empowers Tier 1 help desk agents to complete routine MACDs — such as password resets — without telecom expertise, freeing up UC teams to focus on higher-priority work. Remely noted strong engagement from MSPs and resellers, many of whom use Unimax's multi-tenant solutions to manage customer UC systems at scale. "We're solution-focused," he said. "And we love working with end users — because that's where the real problems are, and that's where we can help most." For more information or to request a demo, visit unimax.com or contact the team at tellmemore@unimax.com.

"Customers don't want three different dashboards — they want one pane of glass." — Adam Derkey, Product Architect, Unimax At Cisco Live 2025 in San Diego, Technology Reseller News publisher Doug Green sat down with Adam Derkey of Unimax to explore Sentinel, the company's cloud-native, multi-vendor CDR (Call Detail Record) and analytics tool. Sentinel, now live for nearly a year, provides a single interface for monitoring call data across Cisco, Microsoft Teams, Avaya, and other platforms — eliminating the need for disparate reporting tools. Designed from the ground up as a cloud-first solution in Microsoft Azure, Sentinel simplifies the overwhelming volume of CDR data generated by modern UC systems, offering standardized dashboards, visualizations, and actionable insights. “You don't have to understand how a Teams call record works versus a Cisco record. We normalize all of it so you can focus on what matters,” said Derkey, who led the product's design. Unlike Unimax's flagship Second Nature, which streamlines MACD (Moves, Adds, Changes, and Deletes) management, Sentinel provides deep analytics on system performance and usage. Together, the two solutions create a powerful lifecycle platform: one for UC system control, the other for operational intelligence. Key Features of Sentinel: Multi-vendor CDR normalization (Cisco, Avaya, Teams, etc.) Unified dashboards and visual analytics Rapid cloud deployment (in as little as a week) Open availability to both existing and new Unimax customers Unimax is already seeing strong demand — from both long-time customers and net-new prospects — especially among enterprises seeking simplified UC reporting and resellers who want to offer bundled visibility solutions. Sentinel is also helping channel partners open new conversations with Cisco users and decision-makers. “It's a door-opener,” said Derkey, “especially for those who want to consolidate UC analytics without adding another vendor.” To learn more, visit unimax.com.

Rachel Roberts is Chief Revenue Officer at Level Access, bringing deep leadership experience from global firms like Cisco, Adobe and high growth SaaS scaleups. With a proven record guiding organisations from tens of millions to enterprise scale, Rachel stands out for helping teams adapt and thrive through periods of major change. Her work covers industries from marketing technology to cybersecurity and always puts people at the centre of transformation.In this episode, Rachel explains how to bring teams with you when changing strategy, go to market or ways of working. She shares honest stories about what works and what fails and why process alone is never enough. You will learn why most teams resist change, how to unlock informal leaders and why trust is your most important asset in a transformation. Rachel reveals her approach for building buy in, using FOMO to drive new habits and setting a vision that stretches people but keeps them united. The conversation covers compensation mistakes, keeping teams productive through uncertainty and what to do when your first attempt does not land. There is advice for new CROs taking over in times of upheaval and guidance on setting a bold vision without losing clarity.00:00:00 Welcome and Rachel's journey from Cisco to Level Access00:02:10 Lessons learned leading change at Adobe and cybersecurity firms00:05:30 How to win hearts and minds before rolling out new ways of working00:09:15 The role of informal leaders and McKinsey research on successful transformations00:13:00 Building trust by owning mistakes and fixing compensation models00:17:30 Creating regular listening forums and why small cohorts beat big town halls00:21:00 Setting vision as an ongoing process and making sure it passes the 30-second test00:25:10 Helping high performers rise to a challenge while supporting those who struggle00:28:30 Advice for new CROs on balancing board demands and team needs00:31:50 Navigating constant change in growth companies and timing transformation work00:36:00 Final tips for resilient leadership and keeping teams together during turbulence

This week Jim's guest on The CMO Podcast is Carrie Palin, the SVP and Chief Marketing Officer of Cisco, the $55 billion by revenue tech leader, whose purpose is to leverage technology, people, and broader networks to solve society's greatest challenges. Cisco is on quite a roll–its stock is up about 40% in the last year. Carrie never took a marketing class in school, and never even imagined she would be a top tech B2B marketer, let alone the CMO of one of the world's great companies. But serendipity happened, and Carrie said yes to IBM coming out of TCU, and began a tech marketing career that took her to Dell, Box, Splunk, and now Cisco. Carrie has had a remarkable run in her four years as Cisco's CMO, which we will talk about. Tune in for a conversation with a CMO, who believes some things in life are simply non-negotiable.---This week's episode is brought to you by Deloitte and StrawberryFrog.Learn more: https://strawberryfrog.com/jimSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

OpenAI has launched the O3 Pro Artificial Intelligence model, which focuses on delivering enterprise-grade accuracy and enhanced tool integration, albeit at a higher cost and slower response times compared to its predecessor. The O3 Pro model is designed for complex inquiries where precision is prioritized over speed, making it particularly appealing to businesses and developers. However, the pricing structure, set at $20 per input and $80 per output, may limit access for smaller businesses and mid-market clients, potentially widening the gap between larger enterprises and smaller players in the tech landscape.The launch of O3 Pro coincides with OpenAI's significant growth, reporting 3 million business users and $10 billion in annual recurring revenue, a remarkable increase since the previous year. To support this growth, OpenAI has partnered with Google Cloud Service, diversifying its computing capabilities and reducing reliance on Microsoft. This partnership highlights a shift in the competitive landscape of artificial intelligence, as both companies prioritize meeting the massive computing demands of their clients.In addition to OpenAI's developments, DeepSeek has announced improvements to its R1 AI model, enhancing its capabilities in mathematics, programming, and logic while reducing hallucination instances. Meanwhile, Reddit has filed a lawsuit against Anthropic for allegedly using its data without permission to train AI systems, emphasizing the ongoing conflict between social media platforms and AI firms over data usage and user privacy. This legal battle underscores the importance of data sourcing and compliance for AI providers.Cisco Systems has introduced new routers and switches aimed at optimizing AI deployments in campus environments, collaborating with NVIDIA to enhance network management through automation. Apple has also announced that Intel-based Macs will no longer receive major software updates, marking a significant transition to its in-house processors. Lastly, Evergreen Services Group has reached a milestone with its 100th acquisition of a managed IT service provider, indicating the scalability of the buy-and-hold strategy in the IT services sector and the evolving landscape of ownership frameworks.  Four things to know today  00:00 OpenAI's o3-pro Targets High-Stakes AI Workloads as Adoption Soars Past 3 Million Users06:06 ChatGPT Dominates, But AI Market Fractures Amid Legal Risks and New Model Momentum10:06 Cisco Launches Smart Networking Gear as Apple Phases Out Intel Macs12:31 Evergreen Hits 100 MSP Acquisitions, $1B in Revenue, Signals Global Expansion with REDD Deal  This is the Business of Tech.     Supported by:  https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorshiphttps://www.huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Communication is key, and cloud communications have quickly become a critical component for businesses of all sizes, helping organizations stay agile in an increasingly digital-first world. Yet, many small businesses are still navigating the shift from outdated phone systems to modern, cloud-based solutions that unlock new opportunities for growth. In this episode, Ian is joined by Ben Rife, President and CEO of Bullfrog Group and long-time member of the Cisco SMB Advisory Board, to discuss his new book, Cloud Calling Secrets. Ben reveals how small and medium businesses can identify when their phone systems are holding them back, why now is the time to embrace cloud communications, and how solutions like Cisco Webex Calling can transform the way businesses operate. He also dives into real-world success stories, practical tips for a seamless transition, and how his book helps demystify the decision between vendors. Learn more about Cisco's solutions for SMBs: https://www.cisco.com/site/us/en/solutions/small-business/index.html To buy Ben's book for yourself: https://www.amazon.com/Cloud-Calling-Secrets-Underground-Communications/dp/B0DT1813Z1/ref=sr_1_1?dib=eyJ2IjoiMSJ9.3kYo4R4GAtkiSVlo_FeQKw.Mrykj20lEL2_eQtDW6jLCIlvAL0fWdOSWktNqDG7Z2Y&dib_tag=se&keywords=cloud+calling+secrets&qid=1749670806&sr=8-1

"First day, worst day, every day — that's what we're built for." — Patrick Quirk, President & GM, Opengear At Cisco Live 2025 in San Diego, Patrick Quirk, President and General Manager of Opengear, joined Technology Reseller News publisher Doug Green to unveil a major innovation in network resilience: Opengear's new Foundational Support platform. Designed to meet the growing demands of increasingly complex, high-density network environments, the SLA-backed solution debuts as part of Opengear's commitment to full-lifecycle customer support. “It's not just about selling equipment,” said Quirk. “It's about walking with the customer through every stage of the network's lifecycle — from deployment to daily operations to disaster recovery.” A long-standing Cisco partner, Opengear has evolved from traditional console servers to a critical infrastructure provider, helping companies maintain uptime in an era where milliseconds matter — especially amid today's AI-driven network traffic spikes. “Outages aren't just inconvenient,” Quirk noted. “They're expensive. We're seeing potential losses of $21,000 per minute during downtime.” Opengear's edge? Out-of-band management. Unlike in-band VLAN control planes, which can be compromised during incidents or overloaded by data traffic, out-of-band infrastructure operates on a completely separate path. This architecture allows for immediate network visibility and control during even the worst disruptions, such as fiber cuts or cyberattacks. Supporting both operational and compliance objectives, Opengear enables organizations to maintain certifications like ISO, SOC 2, and NIST. “We're the wrapper around your network,” said Quirk, emphasizing the company's ability to enforce security and governance alongside performance. The conversation also spotlighted Opengear's recent AI-focused global research, which found a “lens gap” between network engineers and the C-suite. While both groups recognize AI's potential, engineers view it as a productivity tool, whereas executives prioritize compliance and customer value. “There's alignment,” Quirk said. “It just needs more conversation.” At Cisco Live, Opengear is exhibiting at booth 4324 and hosting sessions on topics like agentic AI and network strategy. More details are available at opengear.com.

Episode 139: David Fradin & his book, Letters From My HymieABOUT DAVIDDavid Fradin was born and raised in Detroit during the automotive go go years of the 1950s and 60s. Later he pioneered the field of environmental mediation and joined Hewlett Packard to help site new facilities after running a successful campaign for Governor Al Quie and John Connally's Minnesota presidential campaign. While at HP he was classically trained as an HP Product Manager during the 50 years that HP grew 20% a year. He was recruited by Apple to bring the first hard disk drive on a PC to market and later became the Apple 3 Business Unit Manager at the same level as Steve Jobs by heading the Apple 3 product line and providing the profits which helped fund the development of the Macintosh. He is the author of "Building Insanely Great Products," "Organizing and Managing Insanely Great Products," and the Wiley published "Successful Product Design and Management" all available now on Amazon plus Letters from My Hymie. He has trained companies such as Cisco on product success worldwide. His mission is to help products succeed. He is a commercial pilot, flight instructor and advanced ground instructor in addition to a certified SCCA race driver and white water rafting guide. Overall, since 1969 he has worked on over 75 products and services, at 25 small, medium and large organizations and eleven startups covering hardware, software, services, internet, SaaS, mobile, advertising, online training, video and for non-profit public policy associations and political campaigns.CONVERSATION HIGHLIGHTS• The engineer's mind.• The power of mediation vs. litigation, and the need to advocate for oneself.• The shift from product strategy to political strategy.• When companies indoctrinate their values.• Working with Steve Jobs.• The need for authority commensurate with responsibility.• Understanding the customer.• When corporations intentionally try to undermine their values.• A memo is not enough.• Having a North Star.• What is lost by fearing rejection.The MAIN QUESTION underlying my conversation with David is, What (or who) is it that informs the non-negotiable values you hold and use to navigate your life, work, and career?FIND DAVIDWebsite: www.davidfradin.comLinkedIn:  https://www.linkedin.com/in/davidfradinFacebook: https://www.facebook.com/david.fradin/LinkedIn – Full Podcast Article: CHAPTERS00:00 - The Book Leads Podcast – David Fradin00:16 - Introduction & Bio03:03 - Who are you today? Can you provide more information about your work?03:36 - How did your path into your career look like, and what did it look like up until now?29:11 - Values across different organizations.34:05 - How values are best ingrained and sustained in organizations.36:22 - How David was drawn toward science.38:36 - David's evolution across different fields, roles, and specializations.42:07 - How does the work you're doing today reconcile to who you were as a child?44:51 - What do you consider your super power?45:14 - How David ended up in politics.50:04 - What does leadership mean to you?51:19 - David's thoughts on the Great Resignation and what it demonstrated about personal vs. corporate values.54:52 - Can you introduce us to the book we're discussing?01:06:33 - What's changed in you in the process of writing this book? (Plans for David's final book)01:12:29 - What book has inspired you?01:13:23 - What are you up to these days? (A way for guests to share and market their projects and work.)This series has become my Masterclass In Humanity. I'd love for you to join me and see what you take away from theseconversations.Learn more about The Book Leads andlisten to past episodes:Watch on YouTubeListen on SpotifyListen on Apple PodcastsRead About The Book Leads – Blog PostFor more great content, subscribe to my newsletter Last Week's Leadership Lessons, if you haven't already!

Saiba mais sobre a Motorola for Business pelo site:https://encr.pw/dXaANEste boletim traz um resumo das principais notícias do dia na análise de Samuel Possebon, editor chefe da TELETIME.TELETIME é a publicação de referência para quem acompanha o mercado de telecomunicações, tecnologia e Internet no Brasil. Uma publicação independente dedicada ao debate aprofundado e criterioso das questões econômicas, regulatórias, tecnológicas, operacionais e estratégicas das empresas do setor. Se você ainda não acompanha a newsletter TELETIME, inscreva-se aqui (shorturl.at/juzF1) e fique ligado no dia a dia do mercado de telecom. É simples e é gratuito.Você ainda pode acompanhar TELETIME nas redes sociais:Linkedin: shorturl.at/jGKRVFacebook: https://www.facebook.com/Teletime/ Google News: shorturl.at/kJU35Ou entre em nosso canal no Telegram: https://t.me/teletimenews Hosted on Acast. See acast.com/privacy for more information.

When Nissim Lehyani (VP of Product at Life360) used AI to build a math game for his son, he didn't just prototype a game, he rewired how he thinks about product development and the relationship between engineering, product, and design. In this episode, Nissim shares how that personal “aha” moment sparked a shift in how his teams build, collaborate, and ship. We dive into how AI is accelerating product iteration from months to hours, why it's time to drop the “M” from MVP, and how prototypes are replacing PRDs as the central artifact of product work. Plus how product rituals and building cadence are evolving, strategies for scaling a prototype-first workflow, and we deconstruct the “lightning pod” model and how it's changing the dynamics of product building & EPD collaboration. Have any AI passion projects that you'd like to share? Join the discussion on our forum and share your insights, questions, and takeaways. ABOUT NISSIM LEHYANINissim Lehyani is the Vice President of Product at Life360, where he leads product strategy for the family safety platform used by over 60 million users worldwide. With more than two decades of experience across startups, global tech companies, and entrepreneurial ventures, Nissim is known for scaling impactful products that blend technical depth with business strategy.Prior to Life360, he was Senior Director of Product at Indeed, where he oversaw a portfolio of 13 consumer products reaching 300M+ monthly users, and led a team of 40+ product managers across global markets. Nissim previously held leadership roles at GoDaddy, where he helped 18M+ SMBs grow their businesses through strategic partnerships with Facebook, Yelp, and Google.As a founder, he built and led two ventures: Shopial (acquired by Magento) and Urban Place, raising millions to support small businesses and entrepreneurs. He also brings deep technical roots from his engineering leadership at Cisco and early career in Israeli Military Intelligence.Nissim is a 2024 Product Leader Award winner and active mentor in the startup ecosystem through roles at Mixpanel and SV101 by ICON. He's passionate about user-centric innovation, data-driven growth, and the intersection of AI, engineering, and product management. SHOW NOTES:How Nissin & Patrick got connected (2:19)Nissin's light bulb AI moment (4:03)Building first & defining later (5:33)How AI accelerates product iteration from months to hours & fills skill gaps (6:49)Recognizing your AI aha moment (9:44)Why it's time to drop the “M” from MVP (11:21)New expectations for the first iteration of a product (13:37)Nissim's #1 product principle (15:56)Why prototyping is replacing PRDs (17:57)Strategies for socializing a prototype-first workflow in your org (19:54)Tactics for inspiring AI adoption: find one annoying thing & show vs. tell (22:22)Rethinking product cadence and how product rituals are evolving (24:08)Defining the “lightning pod” model (25:29)How “lightning pods” change the dynamic between engineering, product & design (27:20)A live AI product demo: recreating Nissim's original aha moment (29:10)Iterating product in real-time (31:06)How Nissim evaluates code & product outcomes (33:38)Rapid fire questions (34:15) This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Join us to explore the exciting evolution of Cisco AI PODs. We're expanding beyond inferencing to offer designs for training and hybrid workloads, incorporating key integrations that we'll discuss. At the heart of this is a modular, fabric-centric architecture, designed to scale seamlessly from small deployments to massive clusters while ensuring a secure and compliant environment for your AI. You won't want to miss our discussion of how the present and future of a fundamental building block of Cisco's Secure AI Factory will enable you to confidently deploy AI in your enterprise. Resources https://www.cisco.com/site/us/en/solutions/artificial-intelligence/infrastructure/ai-pods.html Cisco guest John Cuneo, AI Solutions Engineer, Cisco Cisco Champion hosts Mark Sibering, Expert Director, Devoteam Rickey Keith, Consulting Systems Engineer, World Wide Technology Amr Nasher, Founder and CEO, Twaasol Donald Robb, Principal Network Architect - Studios, The Walt Disney Company Moderator Danielle Carter, Customer Voices and Cisco Champion Program

In today's episode of the Elevate Your Career podcast, Nicole is joined by Susan Lindner.In this fascinating conversation, Nicole and Susan explore a crucial skill that often gets overlooked in professional settings: the art of meaningful communication. They reveal how turning facts into stories—with real challenges and wins—makes messages stick. By focusing on the journey rather than just the destination, they reveal how stories create connection and stick in people's minds far longer than typical resumes or elevator pitches ever could.You'll discover the importance of tailoring messages to different audiences. Starting with clear, accessible language and gradually layering in complexity, they illustrate how to engage listeners at any level of understanding. This method ensures that even the most technical ideas become approachable and intriguing, sparking curiosity and opening doors for deeper conversations.This episode invites you to rethink how you share your own stories, using them as bridges to connect with others and advance your ideas in more impactful, human ways.If you've enjoyed this episode of the Elevate Your Career podcast, be sure to leave a review and subscribe today! Enjoy!In This Episode You'll Learn:Susan's initial interest in foreign languages, influenced by her ability to eavesdrop on conversations in different languages.Why she quit her job at Sloan Kettering Cancer Hospital to pursue her dream of working in Thailand, inspired by Busta Rhymes' philosophy of always pursuing Plan A.The founding of her own PR firm and later a social media agency, working with startups to help them communicate their innovations effectively.The importance of understanding the audience's pain and gain, and framing stories in a way that resonates with them. Why job seekers need to focus on the impact of their work and the outcomes achieved, rather than just listing tasks and responsibilities.And much more...Guest Bio:Susan Lindner is the Founder and CEO of Innovation Storytellers, a leading innovation storytelling consulting firm. She is a highly sought-after keynote speaker, workshop leader, messaging strategist, storytelling coach, and the world's leading expert on innovation storytelling.Susan draws from her initial experiences as an anthropologist and international aid worker in rural Thailand in the 1990s, where she shared stories that helped at-risk populations disproportionately affected by AIDS to slow the virus' spread. Today, as a 20-year communications expert, she is committed to using those same storytelling skills to inspire innovation leaders everywhere to become incredible storytellers and ensure that their innovations get the resources, runway, and recognition they deserve.Susan is the host of Innovation Storytellers, a weekly podcast that takes the mystery out of how to communicate breakthrough ideas to the people who matter most. Every week, Susan interviews top global innovation leaders from companies like Amazon, Bloomberg, Cisco, Corning, and Tesla about the stories that moved their innovations past the boardroom, lab, and production line and into our everyday lives.Susan speaks at global conferences, consulates, and trade organizations. She has worked with C-level leaders and teams from over 60 countries at Fortune 100 companies like GE, Corning, Citi, AT&T, Arm & Hammer on their innovation storytelling strategies. The result? Those innovation leaders become incredible storytellers who go on to change the world. Susan is driven to ensure every breakthrough idea reaches its finish line through powerful stories that connect to every listener and power that brilliant idea...

Watch Call me Back on YouTube: youtube.com/@CallMeBackPodcastSubscribe to Ark Media's new podcast ‘What's Your Number?': lnk.to/DZulpYFor sponsorship inquiries, please contact: callmeback@arkmedia.orgTo contact us, sign up for updates, and access transcripts, visit: arkmedia.org/Ark Media on Instagram: instagram.com/arkmediaorgDan on X: x.com/dansenorDan on Instagram: www.instagram.com/dansenorToday's episode:Following the October 7th Hamas attack on Israel, Brett McGurk was a lead negotiator for the U.S. Government in every round of hostage/ceasefire negotiations in 2023, 2024, and January 2025. In today's episode, which we recorded before a live audience at the Manhattan JCC last week, Brett sat down for his first long-form/on-the-record conversation on his lessons learned, including how these lessons inform the current (on-again/off-gain) negotiations over the Witkoff Plan. Brett McGurk has held senior national security posts across the Bush, Obama, Trump, and Biden administrations.  Most recently, he served as President Biden's White House Coordinator for the Middle East and North Africa. In this role, he spearheaded U.S. Government efforts across the region to secure the release of Israeli hostages and a ceasefire in Gaza and he coordinated international support for Israel's defense against Iranian ballistic missile attacks.As Special Presidential Envoy for both President Obama and President Trump, McGurk was an architect of the global coalition of more than 80 countries together with local forces on the ground to defeat ISIS. He also led secret negotiations with Iran to secure the release of American hostages, including Washington Post reporter Jason Rezaein. As a senior White House official under George W. Bush, Brett was an early advocate for a change in Iraq war policy and helped develop “the surge” strategy. He also negotiated the Strategic Framework Agreement with Iraq, which continues to guide U.S. relations between the two countries.  He is now a Venture Partner at Lux Capital, a venture capital firm based in New York City and Silicon Valley, as well as a Special Advisor for international affairs at Cisco, and holds fellowships at both the Harvard's Belfer Center and the Atlantic Council. He's also a CNN Global Affairs Analyst. CREDITS:ILAN BENATAR - Producer & EditorMARTIN HUERGO - Sound EditorMARIANGELES BURGOS - Additional EditingMAYA RACKOFF - Operations DirectorGABE SILVERSTEIN - ResearchYUVAL SEMO - Music Composer

Eric Yuan turned a simple belief into Zoom, the platform that kept the world moving through a once-in-a-century shutdown and redefined modern work. On this episode of Grit, the Zoom CEO shares why velocity beats size, how a family-first ethos powered his leadership during COVID, and why the coming wave of AI dwarfs the original internet boom. He details how he's refreshing Zoom's culture for 7,500 people, opting for virtual deal calls over in person meetings, settling into life as an empty-nester, and keeping Zoom nimble enough to outpace Big Tech and the next wave of AI startups.Guest: Eric S. Yuan, Founder & CEO of ZoomChapters: 00:00 Trailer00:44 Introduction01:47 Walking with swagger03:48 Extremely exciting moment10:05 Classic innovators' dilemma12:59 Laser-focused bandwidth17:56 Family first: lead by example22:09 Everybody was doing their road shows25:34 The entire world was dependent28:04 Community care31:57 Valuation and a co-founder35:17 A lot of unhappy days39:25 Building Zoom for consumers46:57 Holograms?52:01 Home53:23 Huge competition, high velocity1:00:33 Where companies get wrong1:04:52 Giving back1:13:12 Who Zoom is hiring1:13:24 What “grit” means to Eric1:14:24 OutroMentioned in this episode: Webex by Cisco, Glean, Apple, HP, Netscape, Yahoo, Brian Armstrong, Emilie Choi, Coinbase, New Limit, Elon Musk, Windy Hill, Magic Leap, Rony Abovitz, Jony Ive, OpenAI ChatGPT, Bill McDermott, ServiceNow, Carl EschenbachLinks:Connect with EricXLinkedInConnect with JoubinXLinkedInEmail: grit@kleinerperkins.comLearn more about Kleiner Perkins

Take a Network Break! We start with two critical vulnerabilities: one affecting cloud versions of Cisco ISE, and the other for HPE StoreOnce. In the news, Broadcom announces the Tomahawk 6 ASIC with 102.4Tbits of bandwidth, SentinelOne suffers a self-imposed network outage, and the Wireshark Foundation announces its first-ever professional certification for Wireshark. Cisco rebrands... Read more »

Take a Network Break! We start with two critical vulnerabilities: one affecting cloud versions of Cisco ISE, and the other for HPE StoreOnce. In the news, Broadcom announces the Tomahawk 6 ASIC with 102.4Tbits of bandwidth, SentinelOne suffers a self-imposed network outage, and the Wireshark Foundation announces its first-ever professional certification for Wireshark. Cisco rebrands... Read more »

Take a Network Break! We start with two critical vulnerabilities: one affecting cloud versions of Cisco ISE, and the other for HPE StoreOnce. In the news, Broadcom announces the Tomahawk 6 ASIC with 102.4Tbits of bandwidth, SentinelOne suffers a self-imposed network outage, and the Wireshark Foundation announces its first-ever professional certification for Wireshark. Cisco rebrands... Read more »

Marcy Axelrod is a bestselling and award-winning author, TV Contributor, 2X TEDx speaker and management consultant. Her latest book, How We Choose to Show Up, is a #1 Bestseller and was recently awarded the Hayakawa book prize. Marcy has been interviewed in Forbes, Psychology Today, and The Marketing Journal, among others. Her approaches have been tested and proven through projects with some of the world's largest high-tech companies (e.g., HP, SAP, Cisco). With a background on Wall Street (Lehman Brothers) and in Silicon Valley, Marcy's work has been highly praised by professors at Harvard, Yale, Stanford, Columbia, and Cornell. Based on 20+ years of research, Marcy's latest book, How We Choose to Show Up, presents in 3-D nature's model of how humans are designed to Show Up to thrive. The resulting model is helping thousands of people connect more deeply with themselves, others and their experiences, adding meaning to their lives, and helping companies around the world to innovate and grow. Showing Up integrates neuroscience, psychology, behavioral economics and evolutionary biology with top consulting strategies and leading business practices, to help people, companies and societies succeed. https://choosetoshowup.com/ https://www.amazon.com/How-We-Choose-Show-Meaningful/dp/163755429X/ref=tmm_pap_swatch_0  

On this episode host Justin Barnes recorded live at HIMSS25 in Las Vegas. Stay tuned for the next few weeks to hear all his guests. This week his guests are Matthew Dietz, Global AI Leader at Cisco, and Normand Champigny, Co-Founder, Managing Partner at Azentys. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit https://www.ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.By 2028, nearly 70% of customer service interactions will be handled by AI.Not humans. Not call centers.Agents.In this episode of Multifamily Collective, I unpack a recent report from Cisco forecasting a massive shift: agentic AI will handle 68% of all customer service and support touchpoints globally. And here's the kicker—you won't even know you're talking to a bot.But that's just one side of the coin.The other side? You will have an agent too.Your digital proxy—built from years of behavior, interactions, preferences, and voice commands—will engage on your behalf. Think beyond Alexa, Siri, or Google Home. Think Digital Mike negotiating lease terms, booking a tour, or curating offers—without you lifting a finger.This isn't theory. It's already here. And it's moving fast.Multifamily operators must prepare for a world where leasing, service, and support are shaped not by people—but by agents talking to agents.Are you planning for that world?

AB sits down with Ramana Kompella, Cisco Fellow and Head of Cisco Research, for a great talk about Cisco's focus on quantum networking as a next-generation technology. From networking entanglement to the importance of research to the development of Cisco's new networking-entanglement chip, this conversation highlights how Cisco is innovating in ways that aim to unify classical and quantum internet infrastructures.

The DOJ files to seize over $7 million linked to illegal North Korean IT workers. The FBI warns of BADBOX 2.0 malware targeting IoT devices. Researchers uncover a major security flaw in Chrome extensions. ESET uncovers Iranian hackers targeting Kurdish and Iraqi government officials. Hitachi Energy, Acronis and Cisco patch critical vulnerabilities. 20 suspects are arrested in a major international CSAM takedown. Hackers exploit a critical flaw in Roundcube webmail. Today's guest is Ian Bramson, Global Head of Industrial Cybersecurity at Black & Veatch, exploring how organizations can close the cyberattack readiness gap.  ChatGPT logs are caught in a legal tug-of-war.  Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today's guest is Ian Bramson, Global Head of Industrial Cybersecurity at Black & Veatch. Ian joins us to explore how organizations can close the cyberattack readiness gap in industrial environments—especially as cyber threats grow more sophisticated and aggressive. Selected Reading Department Files Civil Forfeiture Complaint Against Over $7.74M Laundered on Behalf of the North Korean Government (U.S. Department of Justice) FBI: BADBOX 2.0 Android malware infects millions of consumer devices (Bleeping Computer) Chrome Extensions Vulnerability Exposes API Keys, Secrets, and Tokens (Cyber Security News) Iran-linked hackers target Kurdish and Iraqi officials in long-running cyberespionage campaign (The Record) CISA reports critical flaw in Hitachi Energy Relion devices (Beyond Machines) Critical security vulnerabilities discovered in Acronis Cyber Protect software (Beyond Machines) Cisco Patches Critical ISE Vulnerability With Public PoC (SecurityWeek) Police arrests 20 suspects for distributing child sexual abuse content  (Bleeping Computer) Hacker selling critical Roundcube webmail exploit as tech info disclosed (Bleeping Computer)– mentioning this in the Briefing OpenAI slams court order to save all ChatGPT logs, including deleted chats (Ars Technica) Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Phishing e-mail that hides malicious links from Outlook users Jan found a phishing email that hides the malicious link from Outlook users. The email uses specific HTML comment clauses Outlook interprets to render or not render specific parts of the email s HTML code. Jan suggests that the phishing email is intented to not expose users of https://isc.sans.edu/diary/Phishing%20e-mail%20that%20hides%20malicious%20link%20from%20Outlook%20users/32010 Amazon changing default logging from blocking to non-blocking Amazon will change the default logging mode from blocking to non-blocking. Non-blocking logging will not stop the application if logging fails, but may result in a loss of logs. https://aws.amazon.com/blogs/containers/preventing-log-loss-with-non-blocking-mode-in-the-awslogs-container-log-driver/ Cisco Removes Backdoor Cisco fixed a Cisco Identity Services Engine on Cloud Platforms Static Credential Vulnerability. https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ise-aws-static-cred-FPMjUcm7 Infoblox Vulnerability Details disclosed Details regarding several vulnerabilities recently patched in Infoblox s NetMRI have been made public. In particular an unauthenticated remote code execution issue should be considered critical. https://rhinosecuritylabs.com/research/infoblox-multiple-cves/

A PNG Image With an Embedded Gift Xavier shows how Python code attached to a PNG image can be used to implement a command and control channel or a complete remote admin kit. https://isc.sans.edu/diary/A+PNG+Image+With+an+Embedded+Gift/31998 Cisco IOS XE WLC Arbitrary File Upload Vulnerability (CVE-2025-20188) Analysis Horizon3 analyzed a recently patched flaw in Cisco Wireless Controllers. This arbitrary file upload flaw can easily be used to execute arbitrary code. https://horizon3.ai/attack-research/attack-blogs/cisco-ios-xe-wlc-arbitrary-file-upload-vulnerability-cve-2025-20188-analysis/ Don't Call That "Protected" Method: Dissecting an N-Day vBulletin RCE A change in PHP 8.1 can expose methods previously expected to be safe . vBulletin fixed a related flaw about a year ago without explicitly highlighting the security impact of the fix. A blog post now exposed the flaw and provided exploit examples. We have seen exploit attempts against honeypots starting May 25th, two days after the blog was published. https://karmainsecurity.com/dont-call-that-protected-method-vbulletin-rce

If brand loyalty is so critical, why does it feel like most companies are treating it like an afterthought by propping it up with outdated programs and hoping customers won't notice? Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand value and experience strategy. Today, we're going to talk about the evolution of customer loyalty and what brands need to do to keep up in a time when consumers have more choices, higher expectations, and less patience. To help me discuss this topic, I'd like to welcome Raj De Datta, CEO and Co-Founder of Bloomreach. About Raj De DattaRaj De Datta is Co-Founder and CEO of Bloomreach, a leading software platform for digital commerce experiences that powers brands representing 25% of retail Ecommerce in the US and the UK. Raj is a multiple-time entrepreneur. Raj is also the bestselling author of “The Digital Seeker” – a playbook for digital teams to win big. Before launching Bloomreach, he was entrepreneur-in-residence at Mohr-Davidow Ventures, served as Cisco's director of product marketing, and was on the founding team of telecom company FirstMark Communications. Raj also worked in technology investment banking at Lazard Freres. Raj serves on the Council for Player Development for the US Tennis Association, the Board of RepresentUs, a bipartisan organization focused on democracy reform, and is a Founder Partner at seed-stage venture capital firm Founder Collective and an individual investor in over 20 start-ups. RESOURCES Bloomreach: https://www.bloomreach.com https://www.bloomreach.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsOnline Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrandDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150Get the Bloomreach report: https://www.bloomreach.com/en/winning-playbook-for-loyaltyConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company