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Packet Pushers - Full Podcast Feed
TNO037: The Next Era of Network Management and Operations

Packet Pushers - Full Podcast Feed

Play Episode Listen Later Aug 1, 2025 46:31


What’s the next era of network management and operations? Total Network Operations talks to Mahesh Jethanandani, Chair of NETCONF Working Group and Distinguished Engineer at Arrcus. Mahesh describes a workshop from December of 2024 that sought to investigate the past, present, and future of network management and operations. He talks about the IETF’s role in... Read more »

Packet Pushers - Fat Pipe
TNO037: The Next Era of Network Management and Operations

Packet Pushers - Fat Pipe

Play Episode Listen Later Aug 1, 2025 46:31


What’s the next era of network management and operations? Total Network Operations talks to Mahesh Jethanandani, Chair of NETCONF Working Group and Distinguished Engineer at Arrcus. Mahesh describes a workshop from December of 2024 that sought to investigate the past, present, and future of network management and operations. He talks about the IETF’s role in... Read more »

Bizarre Encounters
#122 The Cisco Grove Encounter

Bizarre Encounters

Play Episode Listen Later Jul 30, 2025 84:17


Join Shayn & Orin as we discuss the bizarre encounter of Donald Shrum covered in "Aliens in the Forest: The Cisco Grove Encounter" and throw a new possible theory on his expereince. All this and more on the 122nd episode of "Bizarre Encounters with Shayn & Orin". Don't forget to like, follow, share, & review. We appreciate it!..Social Media/Email/Donate/Merch/Patreonhttp://linktr.ee/bizarreencounters..REPORT AN ENCOUNTER/EXPERIENCE or BE A GUESTbizarreencounters@outlook.comHotline: (313) 364-1551..THE OMM MERCH STORE!T-SHIRTS ONLY $15.58 PLUS SHIPPING!https://open-minds-media-merch-store.printify.me/products..THE OMM PATREON!($2) AD FREE/EARLY ACCESS ($5) FULL ACCESS7 DAY FREE TRIAL!https://www.patreon.com/open_minds_media..Catch the Shows LIVE on the OMM Channels!Youtube: https://www.youtube.com/channel/UClsOjlwSI6_LY8sPKi_KsrgTwitch: https://twitch.tv/open_minds_media...Donate to the show:https://cash.app/$shaynjones1994https://venmo.com/code?user_id=3007072169885696543&created=1667407660https://www.paypal.me/shaynjones1994....Affiliate Links:.Sticker MuleUse link for a $10 credit to spend on custom stickers, magnets, buttons and more!https://www.stickermule.com/unlock?ref_id=1381125701&utm_medium=link&utm_source=invite..Chattergeist by Dimension DevicesGet 10% off by using the affiliate link!https://dimensiondevices.co.uk/shop.php?affiliate=OpenMindsMedia....Please Check Out:."Bizarre Inquiries"*Monthly Youtube & Twitch LIVE Show*1st Thursday of Every Month @ 7:15pm EST.Join Shayn & Orin as we address and discuss bizarre inquiries uncovered by us and listeners like you. Some may be serious, some may be ridiculous. Who knows how it all might go down. All that matters is that you let your mind wonder!.Social Media/Email/Donate/Merch/Patreonhttp://linktr.ee/open_minds_media.Youtube: https://www.youtube.com/playlist?list=PLwRrzt9NKkpKOSiaTHjTYxHw4blHxwPO3.."Inquiries of our Reality with Shayn Jones"The reality we live in can be a very strange place. Most of the time, fact being stranger than fiction. How will we ever start to understand this reality we live in unless we question everything. Join me and a guest as we unravel the mysteries of this reality, one topic at a time..Social Media/Email/Donate/Merch/Patreonhttp://linktr.ee/inquiriesofourrealitypodcast.."The Framework: UFO Research Center" (Orin)https://www.instagram.com/theframeworkufo/.."Open Minds Media (OMM)"https://linktr.ee/open_minds_media.."Midwest Mythos with Ryley Watson"Join Ryley weekly in listening to guest tell their story's of the unknown, grand adventures, and countless other topicshttps://linktr.ee/midwestmythospodcast....FRIENDS IN THE COMMUNITY:.IKNOWSQUATCHSpreading the gospel of Squatch with knowledge & fresh merchhttps://www.etsy.com/shop/iknowsquatchhttps://www.instagram.com/iknowsquatch/..CryptoteeologySpecializing in wearable cryptids and monsters and the stories behind them. Discover a relatable monster for any casual occasion.https://www.cryptoteeology.com/https://www.instagram.com/cryptoteeology/https://www.facebook.com/Cryptoteeology..The Snarly Yow Beard & Body ProductsSnarly Products are made exclusively for the Snarly Yow by crafters and local small businesses by hand.https://www.snarlyyow.com/https://www.instagram.com/thesnarlyyowhttps://www.facebook.com/TheSnarlyYow/....Intro & Outro By:Socio-Beathttps://distrokid.com/hyperfollow/sociobeat/conundrumhttps://socio-beat.bandcamp.com/...Become a supporter of this podcast: https://www.spreaker.com/podcast/bizarre-encounters-with-shayn-orin--6292129/support.

Moving Home with Charlie
Stig and Charlie discuss the politics and economics of housing (for new followers)

Moving Home with Charlie

Play Episode Listen Later Jul 30, 2025 41:43


Alex Groundwater, aka Housing Stig, is a lifelong friend of Charlie's and a former Programme Director at the FT, Sony and Cisco. Watch this on video here: https://youtube.com/live/5nXtOFJ28F4?feature=share He's also a stats junkie and can't help himself but use public data to create graphs that debunk mainstream myths. Follow him on X to see his handiwork. https://x.com/alexgroundwater Talk to my hand picked, trusted broker partners here: https://mhwc.co.uk/mortgageSeller Advice Video Playlisthttps://www.youtube.com/playlist?list=PLKomt2RI3JYkKrT_6naN-Nol2gp98NZDJFirst Time Buyer Advice Video Playlisthttps://www.youtube.com/playlist?list=PLKomt2RI3JYnJ3imNEWjKGkszf_bzqDfeSupport the showFollow me on X for daily updates: https://x.com/moving_charlie Talk to my hand picked conveyancing partners here: https://mhwc.co.uk/conveyancingCheck out our national property listings on bestagent.co.uk if you're looking for a new home or need an agent to sell or let your existing home. If you need a mortgage, talk to my hand picked, trusted mortgage team here: https://mhwc.co.uk/mortgageAll my other links: https://linktr.ee/movinghomewithcharlieFor my estate agency podcasts, visit https://linktr.ee/bestagentIf you're an estate agent, make sure you're getting your free telephone leads as well as viewing and vendor leads by joining https://bestagent.co.uk/agents

SANS Internet Stormcenter Daily Network/Cyber Security and Information Security Stormcast
SANS Stormcast Tuesday, July 29th, 2025:Parasitic Exploits; Cisco ISE Exploit; MyASUS Vuln

SANS Internet Stormcenter Daily Network/Cyber Security and Information Security Stormcast

Play Episode Listen Later Jul 29, 2025 5:35


Parasitic SharePoint Exploits We are seeing attacks against SharePoint itself and attempts to exploit backdoors left behind by attackers. https://isc.sans.edu/diary/Parasitic%20Sharepoint%20Exploits/32148 Cisco ISE Vulnerability Exploited A recently patched vulnerability in Cisco ISE is now being exploited. The Zero Day Initiative has released a blog detailing the exploit chain to obtain code execution as an unauthenticated user. https://www.zerodayinitiative.com/blog/2025/7/24/cve-2025-20281-cisco-ise-api-unauthenticated-remote-code-execution-vulnerability MyAsus Vulnerablity The MyAsus tool does not store its access tokens correctly, potentially providing an attacker with access to sensitive functions https://www.asus.com/content/security-advisory/

CiscoChat Podcast
Shift Happens - Episode 6 - AI and Security: The New Frontier

CiscoChat Podcast

Play Episode Listen Later Jul 29, 2025 34:46


As cyber threats grow in complexity and AI continues to evolve, the security landscape is shifting at an unprecedented pace. How can businesses and partners stay ahead of the curve? In this episode, we are joined by Alison Stahl, Director of Partner Security Sales at Cisco, who provides a sharp, practical lens on the current and future state of security. She unpacks the critical intersection of artificial intelligence and cybersecurity, offering clear insights for navigating this new frontier. This episode is a must-listen for anyone looking to understand the next wave of security challenges and opportunities. In this episode, you will learn about: • The most significant emerging trends in cybersecurity. • Why simplification is a critical strategy for partner success. • How Cisco's AI Defense is actively reshaping security strategies. • Key security announcements from the recent Cisco LIVE event. • The benefits and opportunities of the Cisco 360 partner program for security-focused partners. This isn't just a conversation; it's a survival guide for the AI frontier. Don't get left behind.

Squawk on the Street
Cramer's Morning Take: Cisco & Honeywell 7/28/25

Squawk on the Street

Play Episode Listen Later Jul 28, 2025 2:32


Cramer breaks down why the Club is buying this legacy tech company. Become a CNBC Investing Club member to go behind the scenes with Jim Cramer and Jeff Marks as they talk candidly about the market's biggest headlines. Signup here: cnbc.com/morningtake CNBC Investing Club Disclaimer

The Tech Blog Writer Podcast
3360: How Certinia Is Bringing AI Agents Into Professional Services at Scale

The Tech Blog Writer Podcast

Play Episode Listen Later Jul 26, 2025 29:11


When we talk about the future of enterprise software, AI is front and center. But behind the buzzwords, real transformation is happening in how businesses plan, execute, and deliver professional services. In this episode, I sat down with Raju Malhotra, Chief Product and Technology Officer at Certinia, to explore how AI is shifting from theory to practice in high-scale environments. Certinia, a native ISV on Salesforce, is helping global tech and service firms like Cisco, Siemens, and PwC automate their services operations. With over two million users and six million active projects, the platform isn't just adding AI for the sake of it. It's embedding it directly into workflows to solve tangible business challenges. Raju shares a clear framework for understanding how different types of AI are being implemented. Predictive AI is already deeply integrated into enterprise processes. Generative AI is gaining traction for simplifying content and communication. Agentic AI, the most recent frontier, enables digital agents to complete complex tasks independently within enterprise guardrails. What stood out in our conversation was the emphasis on outcomes over features. Raju makes a compelling case for starting every technology decision by understanding the customer's goals. Certinia's approach avoids chasing trends for the sake of headlines. Instead, the focus is on delivering results like improved margins, higher resource utilization, and smarter project delivery. We also discussed Certinia's early adoption of Salesforce's Agent Force and how their team works closely with Salesforce engineering to align on AI strategy. Rebranding their ERP Cloud to Financial Management Cloud was another move that reflects their sharper focus on services-centric financials, rather than trying to be everything to everyone. There's a clear message in this conversation. Innovation in AI must be matched with investment in performance, latency, scale, and user experience. For any tech leader navigating the AI landscape, Raju's insights provide a grounded, real-world guide. How are you aligning your AI investments with measurable business outcomes?

Packet Pushers - Full Podcast Feed
TNO036: Bridging Networking and Security with Auvik (Sponsored)

Packet Pushers - Full Podcast Feed

Play Episode Listen Later Jul 25, 2025 57:28


Auvik is network management software that lets users monitor, manage, and troubleshoot their networks. On today’s sponsored episode we talk with Doug Murray, CEO; and John Harden, Director of Strategy & Technology Evangelism, both from Auvik, about the challenges facing today’s network operators. We look at the rise of the IT generalist, workloads and burnout,... Read more »

Packet Pushers - Fat Pipe
TNO036: Bridging Networking and Security with Auvik (Sponsored)

Packet Pushers - Fat Pipe

Play Episode Listen Later Jul 25, 2025 57:28


Auvik is network management software that lets users monitor, manage, and troubleshoot their networks. On today’s sponsored episode we talk with Doug Murray, CEO; and John Harden, Director of Strategy & Technology Evangelism, both from Auvik, about the challenges facing today’s network operators. We look at the rise of the IT generalist, workloads and burnout,... Read more »

Talented Slackers
Catch Up - Cisco 7.24.25

Talented Slackers

Play Episode Listen Later Jul 25, 2025 66:03


Catch Up - Cisco 7.24.25 by Talented Slackers

How to Be Awesome at Your Job
1078: How to Stop Playing Small and Achieve Your Greatest Goals with Richard Medcalf

How to Be Awesome at Your Job

Play Episode Listen Later Jul 24, 2025 35:52


Richard Medcalf gets to the heart of why so many high achievers get stuck—and offers a transformative solution for reaching the next level.— YOU'LL LEARN — 1) Why strategy alone won't get you to the next level2) The signs you're playing too safe or slow3) The bold reframe that leads to a more meaningful lifeSubscribe or visit AwesomeAtYourJob.com/ep1078 for clickable versions of the links below. — ABOUT RICHARD — Richard Medcalf describes himself as "what you get if you were to put a McKinsey consultant, a slightly unorthodox pastor and an entrepreneur into a blender".He is the founder of Xquadrant, which helps elite leaders reinvent their 'success formula' and multiply their impact. His personal clients include CEOs of billion-dollar corporations, successful serial entrepreneurs, and the founders of tech 'unicorns'.Richard has advised the C-Suite for over 25 years. After a Masters at Oxford University, where he came top in his year, he joined a premier strategy consultancy and later became the youngest-ever Partner. He then spent 11 years at tech giant Cisco in an elite team reporting to the CEO.Richard is bi-national English/French, lives near Paris, and is happily married and the proud father of two. He has an insatiable love for spicy food and the electric guitar.• Book: Making TIME for Strategy: How to be less busy and more successful• Book: The 10X Reckoning: Why great leaders get stuck, play small, or go slow—and how to ignite your life's greatest work • Free digital version: The 10X Reckoning• LinkedIn: Richard Medcalf • Podcast: The Impact Multiplier CEO Podcast• Website: XQuadrant.com — RESOURCES MENTIONED IN THE SHOW — • Article: “ChatGPT May Be Eroding Critical Thinking Skills, According to a New MIT Study” by Andrew R. Chow• Study: “Your Brain on ChatGPT: Accumulation of Cognitive Debt when Using an AI Assistant for Essay Writing Task” by Natalia Kosmyna et al. • App: Streaks• Past episode: 867: How to Stop Being Busy and Start Being Strategic with Richard Medcalf• Past episode: 1000th Episode Special! — THANK YOU SPONSORS! — • Strawberry.me. Claim your $50 credit and build momentum in your career with Strawberry.me/Awesome• Plaud.ai. Use the code AWESOME and get a discount on your order• Rula. Connect with quality therapists and mental health experts who specialize in you at Rula.com/Awesome• LinkedIn Jobs. Post your job for free at linkedin.com/beawesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

CiscoChat Podcast
404 Script Not Found: Things That Shouldn't Bother Us

CiscoChat Podcast

Play Episode Listen Later Jul 24, 2025 17:56


There's a lot covered in this episode, but we can't promise that ANY of it has to do with tech outside of a mention of a certain service provider. Early on, Kat lays all of her superstitions (or stitions?) on the line, then Ian spends about 13 minutes of your time analyzing grocery store (technically a small business?) operations and logistics (and his recurring issues) Get this man in front of Publix's board! Today we're here to yap, and we're so glad that you're here to listen - WE PROMISE to drop knowledge next week (Internet of Things...it's a doozy). If you've made it this far and are actually looking for information on Cisco's solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

Building Texas Business
Ep093: Culinary Ventures with Molly Voorhees

Building Texas Business

Play Episode Listen Later Jul 23, 2025 41:42


In this episode of "Building Texas Business," I sit down with Molly Voorhees, the president of Beck's Prime, Winfield's Chocolate Bar, and Agnes Cafe. Molly shares her journey from Silicon Valley back to her roots in Houston's culinary scene. She talks about how her passion for food and community has shaped her approach to running family-run businesses and the importance of customer service. We explore the challenges of maintaining a successful family business, emphasizing the importance of respecting individual expertise and fostering a collaborative environment. Molly discusses how she integrates technology into operations, which can be challenging for mid-sized companies. Her experiences provide insight into the practical hurdles of implementing new systems while maintaining efficiency. Molly also reflects on the entrepreneurial spirit in Texas, particularly in Houston, where local businesses benefit from a supportive community. She shares how this environment has been beneficial, despite the uncertainties and challenges in the business world. Her approach to leadership involves patience and listening to her team, allowing them to voice their opinions and ideas. The conversation also touches on the importance of authenticity and resilience in business. Molly shares how facing challenges early on, like financial struggles and an empty restaurant, taught her valuable lessons. She emphasizes the importance of mental health awareness in corporate culture and maintaining open dialogue about success and failure. As Molly looks forward to upcoming projects, she invites listeners to experience the culinary adventures that celebrate innovation and community. SHOW HIGHLIGHTS   Molly shares her journey from Silicon Valley back to Houston, taking on leadership roles in Beck's Prime, Winfield's Chocolate Bar, and Agnes Cafe, emphasizing her passion for food and community. The episode explores her innovative approach to maintaining high standards in Beck's Prime while expanding into the chocolate business, highlighting the importance of customer service and community connection. Listeners gain insights into managing a family-run business, where respecting individual expertise and fostering collaboration are essential for effective decision-making and business success. We discuss the integration of technology in operations, acknowledging the challenges faced by mid-sized companies and the potential for improved efficiency through technological advancements. The supportive entrepreneurial spirit in Houston is highlighted, showcasing how local businesses benefit from a community eager to see them succeed, even amidst ongoing challenges and uncertainties. Her reflections on entrepreneurship emphasize authenticity, resilience, and mental health awareness in corporate culture, encouraging open dialogue about success and failure. Excitement for upcoming projects is shared, inviting listeners to join in a culinary adventure that celebrates innovation and community in Houston's vibrant food scene. LINKSShow Notes Previous Episodes About BoyarMiller About Beck's Prime GUESTS Molly VoorheesAbout Molly TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: In this episode you will meet Molly Voorhees, president of Beck's Prime, winfield's Chocolate Bar and Agnes Cafe. Molly shares her passion for bringing people together over quality food and service and how, in difficult times, she looks for the next right thing to do to keep the company moving forward. Molly, I want to thank you for coming on Building Texas Business. Thanks for coming in today. Molly: Thank you for having me Excited to be here. Chris: So we have a lot to talk about with you because you cover a lot of areas. So let's start Just tell everyone kind of what it is you do, the companies that you're involved in and what they're known for. Molly: So we started Beck's Prime back in 1985. I was just 10 years old so I did not start it, but my dad, a lawyer, winn Campbell, and an operating partner, a guy named Mike Knapp, started it together. And really my dad, winn, loves food and grew up in the burger business in Dallas. Chris: Ok, what was the burger place in Dallas? Molly: It was golf. Chris: I've had lots of golf, yeah, so he was 14. Molly: He tells some fantastic stories about, you know, his first day on the job, cutting onions and being a human trash compactor and sort of all the love, and ended up getting a law degree. But always loved the food industry, always wanted to be in it and came up with the concept of Vex Prime in 1985. I convinced a lot of people to gamble with him and invest and that was the very first Vex Prime on Kirby. Chris: OK. Molly: I was 10, just kid watching, watching it all happen, while I, you know, played sports and did all the things you do and went to college, ended up in um tech out in silicon valley for a long time during the the boom and bust period okay and which was fun went to business school and then wanted to to come back and be in the restaurant industry and grow it. Food is fun. It's very personal. I had sold being in tech. You're not selling something that brings necessarily as much moment-to-moment joy as feeding people Okay, necessarily as much moment to moment joy as feeding people. And I really felt like with Beck's Prime we had something great and then it was time to grow it and so I've moved back here in 2006, back to Houston, and we started growing and building more Beck's Prime and then we took over the management five years ago, chocolate bar and rebranded that Winfield's chocolate bar and built a factory and new stores and now we're selling wholesale and corporate gifting. And then we have a little side concept that I did with a friend called Agnes. Chris: Okay. Molly: Agnes Cafe and Provisions. Chris: Oh, we're off the internet, right. And that was my crazy covid baby I was. Molly: I thought everyone wanted to get back to work and we needed to create jobs and he's desperate for community and the restaurant industry to come back. And there was a restaurant that had closed there and decided to open up a neighborhood cafe with a friend who was crazy enough to say yes when I brought her the idea and we opened Agnes four years ago in June and it is a local neighborhood favorite. Chris: That's great. That's great. So original inspiration, I guess obviously is your dad, and being exposed to the business Great. So original inspiration I guess obviously is your dad and being exposed to the business. What was it that got you to kind of branch into chocolate, because that's much different than kind of a full service meal concept. Well, in theory it was going to be easier. Molly: Famous last words. Famous last words. You know, I love how food brings people together and what we do at Beck's Prime is really hard, which is, you know, you walk up to the window or you drive through our drive-thru and I mean we are cut, grinding and patting all the burgers every day. Nothing's frozen. I mean we're cutting those French fries it is busy back there and we're going to get you a made from scratch meal in eight to ten minutes. And that's hard. So I thought, okay, let's be in the food business, but let's scoop ice cream and cut cakes and sell chocolate. Um, well, when we took the business, they weren't doing the highest quality version of that. So I was like, okay, well, I'm going to apply the Beck's Prime model to it and I'm going to make it all really high quality and we're going to make all of our own cakes and ice cream. And so now I've made it as hard or harder than go back to your roots. I mean, nothing is easy. Chris: Right Molly: But yeah, I think they're similar in the sense of how you manage a restaurant, all of the different services, and how you buy food and how you work on cleanliness and operations. So there's a lot of similarities. Chris: And, I would think, critically important to people you hire to be customer-facing. Right, to make that experience, the food's got to be great, but if the people aren't great as well, right, you have to get both right. Molly: Yeah, and there's actually some evidence that the people matter more than the food. So you'll be surprised the number of text messages I get and there's some science behind this too, not just anecdotal. But oh my gosh, that guy over at Memorial Park. Or the cute drive-thru cashier over there at Kirby who always gets my sandwich right and says, hello, I love her so much, she loves my dog. There's nothing about what they ate or if they enjoyed their meal or it tasted good. It's the people. So you know, I think that part we've done well, which is why we're still in business. Chris: So let's kind of go down that route a little bit. What is it that you have done? I guess it that you have done, I guess first at Beck's and now at Winfield chocolate to focus on getting the hiring right, the processes you put in place, what did mistakes you made that you learned from, kind of. To me that is the key to the kingdom and I think our listeners could learn a lot from what you've done to put such a good system in place to get the right people. Molly: So it's interesting. I think the basics matter right how we treat people every day. I think we've always done that really well inside of our team how we hire. So when we hire managers, we will never hire a general manager for a store. We will only hire an assistant manager and then they can move up to a general manager. But when we hire, we actually take a team member through a number of different steps. You know. Obviously they interview with our management team, they interview with other managers, they interview with the other managers, then they'll do a shadows shift where they'll come and work a shift with the team. So we're really trying to make sure we get people who see themselves working in our environment. Chris:Right. Molly: Right. If you don't, if you want to be a white tablecloth restaurant manager or employee, we're not the right place. So sometimes people will come and they'll spend a shadow shift with us and they don't want to be in the environment. And then we'll also ask them. We'll give them dinner passes and we'll say bring a loved one to lunch or dinner with you here. And we'll say bring a loved one to lunch or dinner with you here. And that test is does somebody who's close to you see you working here? Chris: Oh yeah. Molly: You know, and so we try to help employees find a couple touch points so that they know whether or not, culturally, we're a good fit for them. But from my perspective it's really interesting. I think we have incredibly loyal long-term team members who've been with us forever. If you ever go in one of our stores, you'll see these posters that celebrate, you know, 5, 10, 15, 20, 40 years of with us. People are like, oh my gosh, those people have been with you for so long and I'm like, well, those are just the people on the poster that year. Right, and really I think it comes down to basic manners, boundaries, respect, helping each other. But just treating people as you would want to be treated goes a really long way. Chris: Yeah, like I said, that's the basics right, and to have that longevity in your industry is remarkable. Molly: Transparency, kind but also clear. Hey, this is how this needs to happen, Not having policies. We're not a big policy company. Chris: I love that because. I feel, the same way. I think. As soon as you create a policy, then all you're dealing with is all the reasons there should be an exception to the policy. Exactly so just treat people humanly, and humanely and reasonably. Molly: Yeah, and if we need to figure it out we will. But you know, if we had a policy that you know you can't take care of a customer if it's going to cost us more than $15. Let's say we had some limit, or something. And that would just be such a buffer. And it turns out the manager who's trying to take care of the customers all of a sudden handcuffed Right Right, and they just want the ability to do the right thing. Chris: Right. Molly: They're in the service business. People don't go into the service business unless you enjoy serving people. Chris: Well, and if you know, I think if you're watching your business, if someone's abusing a system, you'll see it and that's not a policy issue or lack of policy issue, that's a character issue, right, that surfaces, that you maybe didn't catch in the hiring process. I also like what you said because I think I'm hearing more of this in the corporate world the experimental part of the interview process where you you put someone in a skills assessment situation. So you said the shadow session or whatever. I know we're trying to do that and assessing skill. You know it's one thing to ask questions and be you know in a conversation, but people's skill sets matter in these jobs, right, that's how they're going to sink or swim. So I think that you've incorporated that is something that I see more and more people trying to do. Yeah, and I love to bring the loved one in. Molly: We try to do the same as well. Chris: It's like do something social with your spouse or significant other, because you're going to be away from them with us a lot. Molly: you're going to be away from them with us a lot they're going to spend more time with us than they are, you know, with you so? Do you see them and you know? Chris: okay with us, yeah do you like? Molly: do you like us? Yeah? Chris: so let's let's back up a little bit, because you mentioned, obviously, dad and a partner started VEX Prime. At some point you come in and kind of take over. What was that kind of transition? Molly: like it's still in transition. Chris: Okay so. Molly: I would say we certainly do not have a policy of nepotism in our business, policy of nepotism in our business, but to say that we don't have a lot of dads and daughters and family members and cousins and aunts and uncles all working together, we would have a long laugh. So my dad is still involved in the business. He's still a full-time lawyer. He's still a full-time lawyer and he is, you know, he helps us with all sorts of higher level finance, legal type ideas. I mean he's all over the map there, Our chief operating officer, Mike Knapp, the original partner. He's still working and he manages all of our managers and operating team. His daughter is our HR director and we have a marketing director who's been with us for almost 20 years and her husband is a project manager for us. So, and then on our you know extended family, I mean we really we have have tons and tons of family members working together and we actually view it as a real asset because we're all so passionate and deeply engaged in the business, because we're looking for it to be as best as it can be, but we are also, I would say, have investors from our community and our friends and family. We've raised a lot of money and so we are very careful because we're trying to make money for all of our investors. We have a fiduciary duty to that. So, I think in many ways, part of our culture is we are a family business, but we're not run like a family business at all Right. So how was it? I guess? Chris: you coming back in and you know I guess dad and his partner letting go of some things, and I mean you know, I know from experience. You know we have clients that go through this and I've had some guests on the podcast. You know everyone experienced a little different. What can you share about maybe some of the things that, looking back, probably could have done better or things that actually went well? ADVERT Hello friends, this is Chris Hanslick, your Building Texas business host. Did you know that Boyer Miller, the producer of this podcast, is a business law firm that works with entrepreneurs, corporations and business leaders? Our team of attorneys serve as strategic partners to businesses by providing legal guidance to organizations of all sizes. Get to know the firm at boyMillercom, and thanks for listening to the show. Molly: Yeah, I mean, I think one of the things I mean it's always hard and I think that there's an ebb and flow to it. And you know, one of the things I think we did really well and we still do really well is we stay in our lane and I think we're really good at the active debate and listening and having hard conversations but listening to each other's points and coming together to make a decision that is methodical and thoughtful, versus well, you know, it's going to be my way, or the highway, like we very rarely would let someone just take something and run with the decision. We're very consensus oriented but we also stay in our lane. So, if you know, I've probably my strongest background is in marketing. If I feel really passionate about something related to marketing and and I've got my reasons and I'm, you know, persuasively getting everyone on board everyone's gonna be like, okay, cool, cool, yeah, you got it, got it, you know. Or my dad's like the contract needs to read this way. You know, with the Cisco vendor, we're like, okay, cool, great, you got it. So I think one thing we've done well is we. We have a lot of people with very specific expertise and we're able to learn from each other, but not stomp on each other. And so, like Mike Knapp, who's our chief operating officer, and we have got some other great operators on our team they know how to run a restaurant. Well, if I go in there and tell them how to do it, like I'm way overstepping them my lane. Chris: Right. Molly: Right. But if I go in there and I'm like, hey, I noticed like this seemed inefficient, what's going on there? They'll either be like oh gosh, we got to go fix that, Thank you. Or well, this is why we're doing it this way and I can learn from that. Chris: I think there's a lot of humility in that for the whole team Right. Molly: Yeah, you know, or feedback, that happens. Chris: Yeah, you know, no egos. Molly: Yeah, I mean we all have egos. But yeah, I mean I can say to my dad, if we cross that out, we're never going to make this deal, Like, stop being a lawyer. Chris:Right. Molly: I mean you know how it goes. It's like there's always the lines there, but I think we do a good job of being honest, transparent, giving feedback and then, when we cross the line which family members can do, we do a good job of like coming back together. Chris: Good, so there's grace too, right. Molly: Forgiveness grace. That wasn't my best moment, I'm sorry. Chris: Yeah, okay, wasn't my best moment, I'm sorry, yeah, okay. So let's talk a little bit about you know you're, you've grown this business and you've added to it. What are you think about like technology or innovation? Are there things in that realm that you've implemented to kind of help either with the growth or, once the growth has happened, help kind of manage and make it more efficient? Molly: So I came from tech right in Silicon Valley, so it's like, okay, let's get some platforms on this business right. 2000 was the year, and so I've now been through a lot of point-of-sale changes and QuickBooks to Great Plains Accounting, all these Clover, uber, online ordering, and we have tended to actually be pretty early adopters. We probably had online ordering off your phone earlier than most companies in Houston, and it's interesting because they're so great and, in theory, they're going to make your life so much easier and everything is going to be faster and more efficient. I don't always feel that it has worked out that way. Oh okay, feel that it has worked out that way. Okay, you know, I think the layers, the layers can add just more work or buffer or time, even in how long it maybe takes to place an order. And I think we went through. If we go back a decade, I think that was the painful era of technology in the restaurant space, I think. Where we are now with some of the point of sale systems and how they're integrating, how can I let me explain this when a decade ago, or even five years ago, you would be in our restaurant and you would see we'd have our point of sale system, we'd have the drive-thru speaker, we'd have an Uber iPad, a DoorDash iPad, a Favor oh wait, favor called in and then paid with a real credit card. So just imagine. All of that is like just messy. Chris: And you'rust trying to keep up. Molly: Right, we're just coming at you and all we want to do is take the order, take your money and send you on the way with your food right. So, like that transaction, for us that 20 years ago was you walked up to the counter, you paid and you left. Now we've got all these things right and and if the DoorDash order comes in on this tablet, I've got to enter it in this system on the cash register, or it won't go to the kitchen and then the kitchen doesn't get a ticket. So it seems like, in theory, we should all love all of this. And for the consumer who's like beep, beep, beep. Chris: On the sofa at home, right. Molly: Great. It's great for them. For us, it's been hard, you know, and and it has taken a lot of time. And now what? What? My point with technology now is that all those systems are finally talking to each other, and so we were taking more orders through a single unit. There's less double entry. Chris: So technology is catching up right Kind of with the innovation, all the innovation of all that. Now technology is catching up, so it's integrated. Molly: And then behind the scenes is like how our accounting and everything flows over whether it's from our vendors that we're buying food from, and finally everything is catching up. But I think we all take for granted how easy that integration is, and when you're a mid-level size company, like we are, you don't have the financial resources to spend money on the consultants that you really need to hire to help you integrate that, and so it just can be hard. Yeah. Chris: Well, that's a great point, I think, with aspiring entrepreneurs, right, that you you've got to face these challenges and sometimes the only way through them is you know it's going to be extra time and hours on you to figure it out because you don't have the capital to just go hire a consultant to come fix it. And that's one of those lessons learned, right? It sounds easy, sounds fun, but when you're in the middle of it it's either you're going to do it or it's not going to happen yeah, and you get. Molly: I mean, there's so many great ideas out there and great technologies and great marketing ideas, but the the thought process around implementation and execution typically isn't thought through by many companies that we're partnering with. Right. You know, oh, you just do this, this and this, which is a trigger for all of us. We always laugh when we're in a meeting. It's like, oh, it's no problem to switch from this point of sale system, this point of sales, and we're like right they're never there. Chris: That's sweet they're never there past the sales delivery. Right, it's just like. Then they're gone. You're off to sell someone else, that employee will quit if if I say we're gonna switch yeah well, let's talk a little more about. I guess you know you're born and raised here. Becks started here Chocolate Bar. Winfields now, what are some of the advantages that you feel like that you've experienced as a result of being a Texas based? Molly: company. I think Texans are unique in that we embrace entrepreneurs. In Houston, I have, in particular, found this to be an incredibly warm and receptive and we believe in you, molly attitude. I'm out there hustling chocolate so hard. I'm out there selling to businesses and people want to see us succeed. It's not like being in a part of the country where I feel sometimes like well, we'll see if she can make that happen, where they kind of mock you, whereas here I feel like people are behind us and that's such a positive that happen. You know where they kind of mock you, whereas here I feel like people are behind us and that's such a positive place to work, whether it's people who you're partnering with or buying from you or, you know, just giving you money to go make it happen. Right, it's hard to make a business happen without the ability to raise money. Chris: Sure. Molly: And there's faith involved in someone giving you their money to go make something happen. I mean, you never know, right, right. Chris: No, it makes sense. I couldn't agree more. I don't think what you described as kind of that spirit of Houston, houstonia, just kind of a very entrepreneurial, very welcoming and supportive community, love to see others succeed. So you know, let's talk about the contrast of that as we sit here today, and you're in the middle of it, and you're in the middle of it. Molly: What are some of the headwinds that you are dealing with or that you kind of see around the corner, that you're trying to prepare for? You know, I think everything feels a tiny bit chaotic right now, and I think it doesn't matter. You know where you are on any sort of belief system as a business person, you're sort of like what's happening right? And I think our hr director always says this. She's like what's the next right thing to do? What's the next right? And I think, with all the challenges and headwinds, and I think, with all the challenges and headwinds which I have to just globally say I can't specifically mention I'm like, oh, I could be like, oh, the tariffs are this or that. Maybe the tariff goes away tomorrow. It's not really a worry, but it could be a worry. It's just the uncertainty. Yeah, and uncertainty can be a significant economic headwind. Uncertainty can be a significant economic headwind because when we go into uncertainty mode, we are stuck. And we just. It's like we're all of a sudden we're standing on the Galveston beaches and our feet are sinking in that squishy sand. That's so warm right now and lovely. Chris: And we literally can't come out of it we don't do anything. Molly: It creates paralysis. We just go into, like, and so I think what's hard as a leader and as a texan and as an entrepreneur, is to not let that stop us from making decisions and moving forward. Yeah, so I go back to my hr director and says okay, what's the next right thing I need to do? Chris: let that stop us from making decisions and moving forward. So I go back to my HR director and says, okay, what's the next right thing I need to do? Yeah Well, I mean, I think it's one good you have a partner, whether it's any officer or not, but someone that you can lean on and have that. What's great about that is it's simple right. It's how you eat the elephant right, one bite at a time. So big picture can be overwhelming, create a lot of uncertainty, could create paralysis. So, okay, let's go back to the basics and what's the next right step, right, and then maybe with one step, it's easier to take the second step which leads to the third step and all of a sudden you've built some momentum. Molly: Yeah, and you can do something with that. Chris: Yeah. Molly: But it is you know, and at the same time as you take the next step, you've got to kind of know where you're driving towards. Chris: Yeah, so let's talk a little bit about leadership styles, and how would you describe your leadership style? How do you think that's evolved over time? Molly: You know I think I'm not very patient and I think that's hard, and I think it's hard to probably work with me, because we all have a tendency of we've got a great idea. We wanted to have happened two weeks ago. Chris: Right. Molly: Right, not just, not just an idea. It's like oh, that's a great idea, why don't? Why aren't we already doing it? Chris: And why is it already? Why isn't it done already? Molly: Like what's the problem? And so I think one of the things I've really had to work on is patience as a leader, and it's far more fun to be part of a team with a patient leader versus a chaotic always and and I don't do this perfectly well, and so either. I would believe you if you said you did, yeah, you wouldn't you know me for half an hour and you can tell this, but I think I love being a leader that people can say no to now. I think I love being a leader that people can say no to now. I think, it's really hard sometimes to be. You can be the type of leader people can't say no to because they're scared of you or they don't want to say no. But when my team has now in a place where we're close enough and capable enough, where they can say molly, that is a great idea, and if we try to do that right now, we will fail yeah like, okay, I can be mature enough to hear that now and I appreciate you saying that. So I think, I think I don't want to stop pushing us, but I've tried to learn as a leader where kind of thinking of an organ? Right now right, which pedals I should be pushing harder on or less hard? Chris: I think you raise a great point, because I think it's like anything. I think if there's too much of one thing, it's not good. It's that statement of everything in moderation, and I think one of the challenges of a leader is to know when to push and when to back off. So you had to when to be a little forceful versus empathetic and, you know, maybe demonstrating some more grace. But every situation is a little different. So a good leader assesses it and go okay, what type of leadership does this moment call for? Yeah, and it's that awareness, almost right, and learning to be a little bit versatile, because I think if you're all one all the time, you're not going to be as successful as you want. To be right, you will be in some moments, but you're going to fail miserably in others. And again, that's much easier said than done in practice, right? Molly: I mean, it's much easier said than I don't know. You know, I'm so critical of my own leadership skills. It's hard to even walk in here right now and be positive. And yet I would say I'm doing so much better than I was, and, in part, I think it's having people around me who have helped coach me to be a better leader. I've hired coaches, or I have people who've helped me through how to handle certain situations. I think tools help. It's interesting Six months ago, about a year ago we implemented this easy calendar tool so we could watch our projects and hold each other a little more accountable, and we got so crazy. We got off of using that tool and the team was like, hey, can we bring that back? Oh yeah, why do we stop doing that? And so I think when you do have tools that help you as a leader lead, they can be really useful. If they become a way for you to stop having, I think, the productive conversations and you're just kind of using it as a checklist, I think it can be dangerous, but there's ways to use all this technology and tools out there to benefit us as leaders. Sure, and I think that's something I've learned to do a little bit better in recent years. Chris: Any anything you can point to. I always like to ask this is not the fun question but failure or mistake that you experienced or encountered, that you learned from that. You're like that was a growth moment. In hindsight, man, it felt terrible, whatever I look back. And what a growth moment for me, anything you can share there, because I always find that that's such a great learning and it hopefully dispels for listeners, right, because you feel like you're the only one out there failing and he's like, no, you're not. Molly: Oh my gosh, you're going to learn from it. Yeah, and I think you know there's so much shame we only talk about our successes or people only talk about their successes, right, or it's more fun. I mean, I don't want to walk around talking about all the things I've done wrong, and this was a little while ago and I rely on it now because not everything we try. We've just released product at Central Market in June. We just yeah, super exciting. Chris: A chocolate product, a chocolate bar. Molly: We've got truffles and boots and some go to Central Market and buy our products. But also at the airports in the market, we've got some great fun Texas themed products at Intercontinental Airport. So if you're going through the airports, buy some Winfield's chocolate. So you go out there and I'm so excited right now to tell you about this. Right, we're in these great new major retailers and we're in 12 Kroger's. Well, what I'm not telling you is I've been in 15 Kroger's and now we're in 12 because we only find those. I'm not going to tell you about the three that we're not in anymore because they're not. You know, the others are doing great. Go find us at the Buffalo Kroger or the West Gray, go find us at the airport, and I'm not going to come back and be like, well, that didn't work. They never bought from us again. Which is, you work so hard to make those deals happen and get out there in the world and there's so much hustle and it may just not work. So, going back in time, I had an investor and this was a decade ago and we had opened some stores in Dallas, some Bex Prime restaurants, and one of them had failed and we were going to close it and I mean, I was devastated, ashamed, sad, all of the things, and I'd gone out and raised $2 million and I had lost that money. It was over and I had to call our investors and let them know what had happened. Phil Plant, he says so you stubbed your toe for the first time. I was like I did. He's like, yeah, you're going to keep stubbing your toe if you keep at this long enough. Chris: If you keep trying hard enough, right? Molly: If you keep trying hard enough and you keep putting these projects together and businesses. He's like you're going to have some wins and you're gonna have some losses and you're gonna stub your toe but keep going. And it meant I can't. I'm gonna cry thinking about it. He's a really great person and but that meant so much to me in that moment because I mean I had failed big time. I had the. Chris: It didn't work, you know talk about the value of having the right people around you, right? Wow, that's pretty cool. Molly: You know and with Agnes I mean that restaurant took a solid two years to take off. You know I had to go borrow some money to keep it going and now it is a place where our community meets and people love it and then it is neighborhood joy and connection. I could not be more proud of it. But I'm telling you, walking into a restaurant on a Friday night, that you have opened and convince people to give you money to open, and there there's not a single soul in the place not a single soul. Very humbling. Chris: Right, you wanted to go walk the neighborhood streets, going, come on. Molly: Yeah, and so I think you know now with my team I can, we can take the wins and the losses with a little more grace. Chris: Yeah. Molly: You know well, that didn't work. What are we going to try next? Chris: Yeah Well, I think you know it sounds like part of the culture, right, is you said? The one thing about you said as a leader is people aren't afraid to tell you no. And it sounds like you've created a culture where people aren't afraid to fail and learn from it and keep going, and that's to me a sign of a really strong culture. Molly: Well, and it's okay to say like well, that sucked. I screwed that up pretty bad. Chris: Well, we're conditioned to, like I said, we don't talk about failures. I think we're conditioned that, oh, don't talk about that, because it's got to look like it looks on Facebook and everybody's smiling and happy when we know that's not reality. And so we can get past that and just be transparent. Molly: Yeah, authentic. Chris: I think the better off we're all. Molly: But don't you think being more authentic has happened as part of post-COVID? Chris: era. Molly: Don't you think people are more open about their wins and losses? Chris: I think, so I don't know. It's kind of the chicken or the egg. I think Brene Brown started talking about it a lot more and it caught on in the corporate world and that was happening pre-COVID but close to COVID, and then with that the world goes upside down. I don't think anybody knew what. So about uncertainty, no one knew. So I think it did create a feeling of I don't know what's next and this okay to be authentic. And as we started coming out of that, then there's a lot probably exposed more in the sports world about mental health and all that kind of just built on itself, where I think we're learning it's okay and it's more acceptable to be more authentic. Right, it's a good thing, it's a great thing. Molly: It's way more fun to live in this world. I think I'm not. Fun is not the right word, it's just grounding. Chris: Yeah. Molly: It's more real. Right, I meet more real people. Chris: Agreed, agreed. So well, let's turn to a little bit more of a light side, okay, okay, so what's your favorite vacations place? Molly: Oh my gosh. Well, I'm a, I love adventure. So you know, skiing, hiking, colorado one of those Texas and Colorado type people for sure Love going down to Galveston and fishing and being on the beaches down there, and then we love to scuba dive. So hit the Caribbean. Chris: Awesome, that's all great things. Molly: I can identify with that Stay out of the sun. Chris: You're in the food business, but, and so this is my favorite question to ask every guest Do you prefer Tex-Mex or barbecue? Oh man Hardest question of the podcast. Molly: This is so hard that I might have to Gosh. You know I'm probably a barbecue person. I think I'm going to go. Chris: We have a lot of good barbecue around here. Look, it's a hard question for a reason we have a lot of good barbecue, a lot of good tex-mex. You know, I've even had people try to answer it by combining both there's not. Molly: you know, look at levi good, he's got his tex-ex and his barbecue. He's sort of doing it right, that's right, that's right. Chris: So well, I want to, you know, just wrap this up by saying thank you for coming on and sharing your journey, excited to see what you're doing. Obviously, we watched the Becks on Kirby get redone because we're right around the corner, but what you're doing with the windfield chocolate sounds exciting and uh. Hopefully, now people hear this, they'll know more about agnes and yeah, come to all of ours. Molly: You can do breakfast at agnes, lunch at beck's, dessert at windfields. Chris: You hit them all I like it, yeah, so there you go, uh kind of a full service yeah, integrated, you can do it. Them all love it it Well, Molly, thank you for coming on. Molly: Thank you for having me. Chris: Really appreciate you taking the time. Special Guest: Molly Voorhees.

Meraki Unboxed
Episode 136: vMX Marks the Spot: Unifying the Cloud Frontier

Meraki Unboxed

Play Episode Listen Later Jul 23, 2025 46:23


In this Meraki Unboxed episode, we discuss something that's very near and dear to our host Tanner's heart (and team)—the new Meraki vMX! This virtual security and SD-WAN powerhouse unifies on-premises and cloud networks, tackles modern security challenges, and streamlines management with automation and a unified dashboard. Tune in to hear Tanner and his team discuss the latest features, cloud integrations, and how vMX is reshaping distributed networking for hybrid and multicloud environments.https://meraki.cisco.com/product/hybrid-cloud/vmx/vmx-small/ https://meraki.cisco.com/wp-content/uploads/2023/05/vMX-datasheet-20230421-english.pdf https://meraki.cisco.com/form/trial/ HostTanner Yehlik, Technical Marketing Engineer, Cisco MerakiGuestsSimarbir Singh, Product Manager, vMX, Cisco Meraki  John Shea, Technical Solutions Architect, Enterprise Networking, Cisco

CiscoChat Podcast
Cisco SE Talks: AI in Business Featuring Pat Bodin

CiscoChat Podcast

Play Episode Listen Later Jul 23, 2025 28:16


Join us for an exciting episode of the ‘Cisco SE Talks: Conversations on AI Podcast' as we welcome Pat Bodin, a leading expert in artificial intelligence in business. With a rare combination of CCIE and CPA certifications, Pat Bodin brings unique insights into how AI and customer success are deeply connected. In this episode, Pat reveals his innovative "30 on 30" approach—showing how to create 30 impactful AI use cases in just 30 seconds. Discover how cross-domain expertise is crucial for successful AI conversations and learn real-world strategies for leveraging Cisco AI to drive meaningful business outcomes. Don't miss this engaging AI podcast—perfect for anyone interested in artificial intelligence in business, Cisco AI solutions, or enhancing customer success with AI. Watch this episode on Cisco's YouTube Channel: https://www.youtube.com/watch?v=UPimA48poTk

Code Story
S11 E9: Buchi Reddy, Levo.ai

Code Story

Play Episode Listen Later Jul 22, 2025 19:32


Buchi Reddy lives in North Austin, having recently moved there with his family. He is originally from south India, and grew up in a farming family before moving to the metro and studying engineering. Post college, he spent many years building high frequency trading systems, before moving to Silicon Valley and joining companies there, just as Cisco and Traceable, which you as the audience are very familiar with. Outside of tech, he is married with a 7 year old son. He and his family enjoy hiking, overnight camping, and living just far enough away from the craziness of downtown Austin to still enjoy it.While he was interviewing customers at a prior company, Buchi spotted a wide gap for enterprises, where API's were not tested properly before going to production. Baffled by this, he wanted to go bridge the gap, and build something to automate this testing.This is the creation story of Levo.SponsorsPaddle.comSema SoftwarePropelAuthPostmanMeilisearchMailtrap.TECH Domains (https://get.tech/codestory)Linkshttps://www.levo.ai/https://www.linkedin.com/in/buchireddy/Support this podcast at — https://redcircle.com/code-story/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Packet Pushers - Full Podcast Feed
PP071: SSE Vendor Test Results; Can HPE and Juniper Get Along?

Packet Pushers - Full Podcast Feed

Play Episode Listen Later Jul 22, 2025 46:20


CyberRatings, a non-profit that performs independent testing of security products and services, has released the results of comparative tests it conducted on Secure Service Edge, or SSE, services. Tested vendors include Cisco, Cloudflare, Fortinet, Palo Alto Networks, Skyhigh Security, Versa Networks, and Zscaler. We look at what was tested and how, highlight results, and discuss... Read more »

Amazing Business Radio
The AI-Powered Evolution of Customer Support Featuring Cisco's Jay Patel

Amazing Business Radio

Play Episode Listen Later Jul 22, 2025 30:06


What's Next in AI, Self-Service, and Customer Service?  Shep interviews Jay Patel, Senior Vice President and General Manager of Cisco's Webex Customer Experience Solutions. He talks about how AI and innovative technologies are transforming contact centers to improve both customer and employee experiences.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How is AI transforming the customer service experience?  How is AI improving self-service options for businesses?  Will AI ever fully replace human customer service agents?  How can AI help reduce burnout and attrition rates among contact center agents?  What risks should companies watch out for as they adopt AI in customer service?   Top Takeaways:    Artificial Intelligence (AI) is transforming the way companies and customers interact. With advancements such as smarter self-service options and AI-powered voice agents, companies can now resolve customer issues more quickly and intuitively. This leads to a more seamless and satisfying experience for both customers and customer service agents.  Many customers still prefer to call customer service, despite companies offering self-service options. In this year's Customer Service & CX Research, we found that 68% of customers still prefer to talk to a live customer service agent. Some self-service options may not always be as effective as companies and customers want them to be. However, self-service is expected to improve as AI becomes more intuitive and capable of handling more complex problems. When it is easier to use and more effective in resolving issues, customers may grow to trust and utilize self-service more frequently. While self-service tools continue to improve, many customers will still prefer to speak with a representative, especially for complex or emotionally charged issues. AI-powered voice agents are set to become more advanced, handling conversations "just like humans," allowing customers to get resolutions without waiting for a human agent to become available.  Customer expectations are higher than ever. They expect immediate answers and help when they reach out to a company. Companies must keep pace with this demand by ensuring they offer customer care options that are quick, reliable, and easy to use.   AI just doesn't help customers. It also helps employees by making their jobs easier and more fulfilling. For example, AI is used to provide agents with call history, so customers don't need to repeat themselves, and it can give agents the information they need to solve the customer's problems efficiently.  As companies use more AI tools, keeping their data safe and secure is more important than ever. Strong security policies and data protection help build trust, allowing customers to feel more comfortable using digital services.  Jay Patel shares information about Cisco's WebexOne 2025 in San Diego, California, from September 28 to October 1, 2025. This event will highlight real-world customer successes and the latest innovations in AI-driven customer experience technology.  Plus, Shep and Jay discuss the future risks and responsibilities that come with rapidly adopting AI in customer service. Tune in!  Quote:   "We've been speaking  a lot longer than we've been typing, and I think the most profound technology change we'll see soon is that machines will be able to understand us through voice."  About:    Jay Patel is the Senior Vice President and General Manager of Cisco's Webex Customer Experience Solutions business, responsible for product development, engineering, operations, and go-to-market.    Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

Packet Pushers - Fat Pipe
PP071: SSE Vendor Test Results; Can HPE and Juniper Get Along?

Packet Pushers - Fat Pipe

Play Episode Listen Later Jul 22, 2025 46:20


CyberRatings, a non-profit that performs independent testing of security products and services, has released the results of comparative tests it conducted on Secure Service Edge, or SSE, services. Tested vendors include Cisco, Cloudflare, Fortinet, Palo Alto Networks, Skyhigh Security, Versa Networks, and Zscaler. We look at what was tested and how, highlight results, and discuss... Read more »

CiscoChat Podcast
Shift Happens -Episode 5: Cisco 360 Partner Program & AI - Unlocking the $43B Networking Opportunity

CiscoChat Podcast

Play Episode Listen Later Jul 22, 2025 38:05


In this episode of Shift Happens, host Jeff Edwards sits down with Rakesh Samtani, Senior Director of Partner Networking Sales at Cisco, to explore how AI is transforming network management and how the Cisco 360 Partner program initiative is reshaping the partner landscape. From key innovations unveiled at Cisco LIVE to actionable insights that can drive growth and profitability, this conversation dives into the $43 billion network refresh opportunity and what it means for partners ready to lead with AI. What you'll learn: • Why AI is the engine of next-gen networking • How Cisco the 360 Partner Program is evolving the partner model • The power of new messaging and partner engagement • Big takeaways from Cisco Live • How to capitalize on the $43B opportunity Mic drop moments: “We are investing with our partners.” “AI is moving GDPs.” “It's time to buzz the tower.”

CiscoChat Podcast
S6 E7: Talking IT/OT Convergence, Self-Healing Networks, and Digital Resilience with Rajat Arora

CiscoChat Podcast

Play Episode Listen Later Jul 22, 2025 17:36


AB sits down with PepsiCo's Rajat Arora, Global Head of Networks and IT/OT Infrastructure, to talk about how Cisco technologies and solutions are driving better business outcomes for PepsiCo across the globe. This is a great conversation that covers a variety of topics, from IT/OT convergence to the integration of Cisco WAN to self-healing networks.

10 Lessons Learned
Jameel Rehman – Own Your Story.

10 Lessons Learned

Play Episode Listen Later Jul 22, 2025 73:55


About Jameel Rehman Jameel Rehman is a multi-dimensional being: Conscious Technologist, Elite Technology Salesperson, Tech Sales Coach, Mentor, Comedian, Musician & much more!  After a decorated 10-year career as a Tech Seller at Telstra Enterprise & Cisco, Jameel built Tech Sales Academy to fix the global gap in fundamental Tech Sales education and pass on his expertise to the next generation. Over the last 5 years Jameel has gone through a spiritual awakening & complete transformation, sharing tools, systems and insights on his podcast The Binge Thinker. Jameel incorporates his learnings into his Academy to help his community completely transform their lives for the better and build abundant futures for themselves.  You can join Jameel's free Conscious Tech Sales community at www.skool.com/techsalesacademy or get weekly insights into Tech Sales & Personal Performance through his ‘1% Club' Newsletter. Episode Notes 00:00            Intro 09:51            Lesson 10: The universe is mental 15:46            Lesson 9: Discipline is divinity 22:50            Lesson 8: Own your story 32:34            Lesson 7: Unlearning is just as important as learning 38:47            Lesson 6: Passion is Free Energy 47:14            Lesson 5: Everything you want is outside your comfort zone 50:33            Lesson 4: Seek help, guidance, and community 56:59            Lesson 3: Emotional intelligence is a key to the universe 01:04:09      Lesson 2: You are a player in the Universe's game 01:08:24      Lesson 1: It starts with you

Telecom Reseller
Securing the Cloud's Third Leg: Aviatrix CEO Doug Merritt on Cloud Native Security Fabric, Podcast

Telecom Reseller

Play Episode Listen Later Jul 21, 2025


Aviatrix survey reveals only 8% of enterprises have effective Zero Trust — and why network security needs to catch up “Without all three legs, you don't have a stool — therefore, you don't really have Zero Trust.” — Doug Merritt, CEO, Aviatrix In a revealing interview with Technology Reseller News, Aviatrix CEO Doug Merritt joins publisher Doug Green to spotlight the cloud security gap most enterprises don't yet realize they have — and what Aviatrix is doing to solve it. Drawing on a just-released survey of 403 U.S. IT professionals, Merritt paints a sobering picture: only 8% of respondents believe they have an effective Zero Trust security stance in the cloud. While identity and endpoint protections have advanced, the third critical leg — network security — is largely missing. That gap, says Merritt, is what Aviatrix is closing with its Cloud Native Security Fabric (CNSF). Founded by a pioneering female Cisco engineer, Aviatrix brings deep roots in software-defined networking and cloud infrastructure. Today, the company is evolving into a cloud security leader by embedding inline network protection that adapts to cloud-native realities: atomized perimeters, ephemeral workloads, and increasingly complex DevOps pipelines. “The internet is now the enterprise network,” Merritt explains. “Your perimeter isn't five data centers — it's tens of thousands of ephemeral endpoints, APIs, and SaaS services.” Key insights from the podcast include: Why CNSF matters: CNSF forms the third leg of a Zero Trust framework alongside identity and endpoint security — bringing visibility, enforcement, and micro/macrosegmentation into cloud network traffic. Alarming survey findings: 2 out of 3 enterprises struggle with deploying cloud firewalls, over 50% cite visibility blind spots, and 85% report difficulties securing DevOps pipelines. Cloud threats on the rise: The shift to agentic AI and increasingly automated cyber threats make it essential to monitor east-west and egress traffic within the cloud — stopping lateral movement and command-and-control attacks before they spread. Channel opportunity: Aviatrix offers a partner-friendly CNSF solution that complements existing tools like CrowdStrike, Zscaler, Wiz, and cloud-native firewalls — with modular deployment, flexible integration, and a well-designed partner program. For organizations seeking to close their cloud network security blind spots, Aviatrix provides a free Network Security Blind Spot Assessment. And for those wanting to dig deeper, the full survey is available at aviatrix.com/resources. Learn more: https://aviatrix.com

AVWeek - MP3 Edition
The Four Horsemen of Unified Communications | AVWeek 726

AVWeek - MP3 Edition

Play Episode Listen Later Jul 21, 2025 35:49


Forget hardware first, AI is now your AV technician! Jetbuilt's Jetbot proves software is officially running the show, not just supporting it. And Forrester's UCaaS rankings just sparked major debates about who really deserves the top spots.The video version of this podcast can be found here.Join host Tim Albright and a panel of AV pros as they break down what the software-first revolution means for AV/IT leaders and the entire industry. Plus, get the unfiltered take on Forrester's UCaaS evaluation, what they nailed, what they missed, and who got completely overlooked.Host: Tim AlbrightGuests:Dawn Meade – Dawn on LinkedInGarth Lobban – Garth on LinkedInCraig Durr – Collab CollectiveThis Week In AV:AV Magazine – Encocomm #1 Integrator in EuropeAV Magazine – DCC Sells ExertisCommercial Integrator – Christie Digital selling Pandora's Box lineTechCrunch – Google adds calling features to GeminiAT Today – Smart Glasses from EnvisionRoundtable Topics:AV Buyers' Club – Jetbuilt's AI-Powered JetbotUC Today – Zoom, Google, Cisco & Microsoft lead UCSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Actsplore This
EP 86 Navigating Layoffs: Reclaiming Confidence and Presence with Lorraine Lee

Actsplore This

Play Episode Listen Later Jul 21, 2025 40:47


Layoffs are among the most difficult and disorienting experiences we face in our careers, and yet, they remain one of the least openly discussed. In recent months, it's been hard to scroll through LinkedIn without seeing the ripple effects of widespread job cuts, especially across the tech industry.In this insight-filled and actionable episode, we're joined by Lorraine K. Lee, award-winning keynote speaker and bestselling author of Unforgettable Presence: Get Seen, Gain Influence, and Catapult Your Career. Lorraine shares her own story of navigating an unexpected layoff, and how it became the launchpad for a rewarding chapter of her career.A trusted voice on presence, influence, and personal branding, Lorraine has equipped leaders at Zoom, Amazon, McKinsey, and Cisco with the tools to go from invisible to unforgettable — and now, she's sharing her practical wisdom with us.You'll walk away with:A behind-the-scenes look at how Lorraine rebuilt her confidence and career post-layoffPractical tools for navigating career transitions with resilience and clarityThe EPIC framework to elevate your presence and tell your career story with impactStrategies to advocate for yourself with authenticity in uncertain timesWhether you've been affected by layoffs or are simply seeking a mindset shift for your next career move, this episode is filled with actionable insights to help you move forward with  purpose.Buy Lorraine's book here: https://www.amazon.co.uk/Unforgettable-Presence-Influence-Catapult-Career/dp/1394281722CONNECT WITH US HERE:✨Instagram: Actsplore This Podcast

SANS Internet Stormcenter Daily Network/Cyber Security and Information Security Stormcast
SANS Stormcast Friday, July 18th, 2025: Extended File Attributes; Critical Cisco ISE Patch; VMWare Patches; Quarterly Oracle Patches

SANS Internet Stormcenter Daily Network/Cyber Security and Information Security Stormcast

Play Episode Listen Later Jul 18, 2025 4:55


Hiding Payloads in Linux Extended File Attributes Xavier today looked at ways to hide payloads on Linux, similar to how alternate data streams are used on Windows. Turns out that extended file attributes do the trick, and he presents some scripts to either hide data or find hidden data. https://isc.sans.edu/diary/Hiding%20Payloads%20in%20Linux%20Extended%20File%20Attributes/32116 Cisco Patches Critical Identity Services Engine Flaw CVE-2025-20281, CVE-2025-20337, CVE-2025-20282 An unauthenticated user may execute arbitrary code as root across the network due to improperly validated data in Cisco s Identity Services Engine. https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ise-unauth-rce-ZAd2GnJ6 Oracle Critical Patch Update Oracle patched 309 flaws across 111 products. 9 of these vulnerabilities have a critical CVSS score of 9.0 or higher. https://www.oracle.com/security-alerts/cpujul2025.html Broadcom releases VMware Updates Broadcom fixed a number of vulnerabilities for ESXi, Workstation, Fusion, and Tools. https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/SecurityAdvisories/0/35877

Packet Pushers - Full Podcast Feed
TNO035: Network Engineer and Content Creator – A Career Journey with Kevin Nanns

Packet Pushers - Full Podcast Feed

Play Episode Listen Later Jul 18, 2025 56:10


Kevin Nanns is today’s guest on Total Network Operations. Kevin describes his “Wizard of Oz” moment when he discovered the world of networking. He talks about how he came up through the ranks working a help desk and then in a NOC, and his climb up the certification ladder. We also discuss how AI is... Read more »

Packet Pushers - Fat Pipe
TNO035: Network Engineer and Content Creator – A Career Journey with Kevin Nanns

Packet Pushers - Fat Pipe

Play Episode Listen Later Jul 18, 2025 56:10


Kevin Nanns is today’s guest on Total Network Operations. Kevin describes his “Wizard of Oz” moment when he discovered the world of networking. He talks about how he came up through the ranks working a help desk and then in a NOC, and his climb up the certification ladder. We also discuss how AI is... Read more »

Cisco TechBeat
S6 E7: Talking IT/OT convergence, self-healing networks, and digital resilience with Rajat Arora

Cisco TechBeat

Play Episode Listen Later Jul 18, 2025 17:36


AB sits down with PepsiCo's Rajat Arora, Global Head of Networks and IT/OT Infrastructure, to talk about how Cisco technologies and solutions are driving better business outcomes for PepsiCo across the globe. This is a great conversation that covers a variety of topics, from IT/OT convergence to the integration of Cisco WAN to self-healing networks.

CiscoChat Podcast
404 Script Not Found: Tales from the Field

CiscoChat Podcast

Play Episode Listen Later Jul 17, 2025 23:55


WELCOME to Episode 18 of 404 - today, we're joined by Cisco SMB sales leader Koko Burns, and while her resume is impressive, her tales from her time in the field are even more so. Koko shares with us her real life experience with a Tinder Swindler, obituary hunting, and how to navigate awkward client interactions - spoiler: some people make it impossible. And once again, Kat reminds us that she's easily scammed. If you have any interest in what tech sales is really like, we think you'll enjoy this episode. Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound If you've read this far, and are actually looking for information on Cisco's solutions that you can use to enable your sellers you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

HBS Managing the Future of Work
Cisco's alignment strategy: Coordinating workforce and operations

HBS Managing the Future of Work

Play Episode Listen Later Jul 16, 2025 36:13


The benefits of cross-function collaboration, with Francine Katsoudas, executive vice president and chief people, policy, and purpose officer, and Jeetu Patel, president and chief product officer. How better integration within the corporate stack improves flexibility.

Cables2Clouds
Monthly News Update: When Your SD-WAN Gets More Frequent Flyer Miles Than You

Cables2Clouds

Play Episode Listen Later Jul 16, 2025 35:58 Transcription Available


Send us a textThe tech industry's shifting strategies and priorities take center stage in this episode as we examine several major developments reshaping the landscape. We dive into Ingram Micro's recent ransomware attack by the SafePay group, analyzing both the immediate impacts and potential long-term consequences of the four-day operational disruption. The incident raises important questions about security protocols, attack vectors, and the possibility of data exfiltration that could have lingering effects.Next, we explore CoreWeave's massive $9 billion acquisition of CoreScientific, representing a fascinating pivot from cryptocurrency mining infrastructure to AI computing resources. This transaction epitomizes the tech industry's current trajectory – moving away from speculative cryptocurrency ventures toward equally speculative but potentially more productive AI applications. We discuss the diminishing returns of crypto mining versus the still-unprofitable but product-focused world of AI, questioning where this astronomical investment might lead.The networking world sees significant realignment as Arista acquires VeloCloud from Broadcom, bolstering their WAN portfolio after VMware's SD-WAN solution changed hands multiple times in recent years. We compare potential integration approaches with Cisco's historical challenges integrating Viptela, speculating on how Arista might handle this transition while maintaining their commitment to a unified operating system.Perhaps most concerning is Microsoft's continued workforce reduction – cutting 4% of employees while pledging billions toward AI development. This "robbing Peter to pay Paul" approach appears throughout the tech industry as companies bet heavily on AI's future promise while sacrificing present human capital. We contrast these widespread layoffs with contradictory reports claiming robust tech hiring, questioning the true state of industry employment.Join us biweekly for future episodes as we transition to a fortnightly schedule focusing on quality over quantity. Share your thoughts about our schedule change or any topics discussed – we're especially interested in hearing from VeloCloud customers who've experienced the product's journey through multiple corporate owners.Purchase Chris and Tim's new book on AWS Cloud Networking: https://www.amazon.com/Certified-Advanced-Networking-Certification-certification/dp/1835080839/ Check out the Fortnightly Cloud Networking Newshttps://docs.google.com/document/d/1fkBWCGwXDUX9OfZ9_MvSVup8tJJzJeqrauaE6VPT2b0/Visit our website and subscribe: https://www.cables2clouds.com/Follow us on BlueSky: https://bsky.app/profile/cables2clouds.comFollow us on YouTube: https://www.youtube.com/@cables2clouds/Follow us on TikTok: https://www.tiktok.com/@cables2cloudsMerch Store: https://store.cables2clouds.com/Join the Discord Study group: https://artofneteng.com/iaatj

The Paracast -- The Gold Standard of Paranormal Radio
Classic Episode: January 29, 2012 — Cisco Grove UFO: Ruben Uriarte & Noe Torres

The Paracast -- The Gold Standard of Paranormal Radio

Play Episode Listen Later Jul 15, 2025 117:55


Gene and Chris present an exclusive interview with longtime California MUFON investigators Ruben Uriarte and Noe Torres, who will be discussing their book, "Aliens in the Forest: The Cisco Grove UFO Encounter." This is an amazing story about a near-abduction episode that will include actual audio clips of eyewitness interviews.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-paracast-the-gold-standard-of-paranormal-radio--6203433/support.

Demand Gen Visionaries
Moving With Agility as a Fortune 500

Demand Gen Visionaries

Play Episode Listen Later Jul 15, 2025 43:39


This episode features an interview with Rebecca Stone, SVP of Revenue Marketing at Cisco, the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era.Rebecca shares how she stays agile inside a Fortune 500 giant and why she approaches AI with thoughtful skepticism. She also reveals her evolving take on content strategy – arguing that soon how you present your content could matter more than the content itself.Key Takeaways:You can prioritize agility to drastically reduce time to market, even at a large Fortune 500. Always think critically about answers from AI, and ask the models where they pulled their data from. Otherwise, risk sharing misinformation. The way your content is distributed and presented is just as important as the content itself. Quote:  I think it's a matter of meeting the market and meeting the moment, as well as just the sheer breadth of things that we have to do from an internal perspective. As with most organizations, there's not an unlimited amount of headcount and budget to go around. And so when you start to think about how do I approach things in a way that allows us to make progress. In a way that we were super slow, to your point, historically, that agile methodology is really helping us. And I think as an example of that, if you look over the course of the last six months, as we've moved more and more into the team operating fully agilely, we've cut down time to market for some of our most successful tactics from months, even potentially a quarter or more, to weeks.Episode Timestamps: *(03:42) The Trust Tree: Serving mom-and-pops up to the world's largest governments *(10:22) The Playbook: Agile operations in very large marketing team *(37:50) The Dust Up: Marketing and sales, and marketing and product *(40:27) Quick Hits: Rebecca's quick hits Sponsor:Pipeline Visionaries is brought to you by Qualified.com. Qualified helps you turn your website into a pipeline generation machine with PipelineAI. Engage and convert your most valuable website visitors with live chat, chatbots, meeting scheduling, intent data, and Piper, your AI SDR. Visit Qualified.com to learn more.Links:Connect with Ian on LinkedInConnect with Rebecca on LinkedInLearn more about CiscoLearn more about Caspian Studios

Detection at Scale
Illumio's Erik Bloch on Getting Security Fundamentals Right Before Adding AI

Detection at Scale

Play Episode Listen Later Jul 15, 2025 44:04


In this episode of Detection at Scale, Jack speaks with Erik Bloch, VP of Security, Illumio, about why most security operations teams aren't ready for AI tools and what fundamental processes must be in place first. Erik challenges the industry's obsession with new technologies, sharing stories from his experience transforming underperforming security teams at major companies like Cisco, Salesforce, and Atlassian.  His conversation with Jack explores how to measure what actually matters in security operations, from team capacity utilization to business outcome dispositions, and why proper ticketing systems and actionable metrics are prerequisites for any advanced tooling to be effective. Topics discussed: The importance of establishing fundamental processes like ticketing systems and metrics before implementing AI tools in security operations. How to measure team capacity utilization and resource allocation to identify when security operations teams are operating beyond sustainable levels. Why traditional security metrics like mean time to detect are often vanity metrics that don't provide actionable business intelligence. The critical need for security leaders to communicate in business language with concrete data rather than anecdotal risk assessments. How managed service providers will likely be the first to successfully adopt AI tools due to their standardized processes. The challenge of proving AI tool effectiveness when most organizations lack baseline metrics to measure improvement against established benchmarks. Why security teams gravitate toward building custom tools and how this impacts their approach to adopting commercial AI solutions. The role of MCP in enabling security teams to create their own agents and integrate multiple tools. How AI should focus on eliminating routine tasks like phishing email analysis rather than trying to catch advanced persistent threats. The framework for implementing AI tools by starting with business outcomes, defining metrics, identifying capabilities, and then inserting automation.  Listen to more episodes: Apple  Spotify  YouTube Website

CiscoChat Podcast
S6 E6: Talking AI-Era Network Architecture for Campus, Branch, and Industrial with Lawrence Huang, Greg Dorai, and Vikas Butaney

CiscoChat Podcast

Play Episode Listen Later Jul 15, 2025 24:23


AB sits down with three of Cisco's leaders: Lawrence Huang, SVP and GM of Network Platform and Wireless; Greg Dorai, SVP and GM of Cisco's Switching business; and Vikas Butaney, SVP and GM of Cisco Routing and Industrial IoT, to discuss Cisco's latest advancements, from AI-driven network management to Industrial IoT solutions, highlighting how these and other technologies are transforming the way businesses operate across diverse environments to deliver operational simplicity to our customers.

CiscoChat Podcast
Shift Happens - Episode 4: Cracking the Code: Cisco 360 Partner Program & the Partner Value Index (PVI)

CiscoChat Podcast

Play Episode Listen Later Jul 15, 2025 29:49


In this episode of Shift Happens, host Jeff Edwards talks with Ken Seitz, Senior Director at Cisco, about the Cisco 360 Partner Value Index (PVI)—a game-changing shift in how Cisco recognizes and rewards partner performance. They break down how the PVI works, what it means for branding and profitability, and how it's helping partners sharpen their focus in key areas like networking, security, and AI. Ken shares insights on the move from a one-size-fits-all recognition model to a more specialized approach, why predictability matters, and how partner feedback is shaping future improvements. Plus, you'll hear exactly what steps partners can take now to make the most of their PVI scores and the Cisco 360 program. Key takeaways: • What the PVI is and why it matters • How PVI scores impact branding and profit • Why specialization is the new strategy • The role of partner incentives (CPI) • Actionable ways to boost your PVI score

CiscoChat Podcast
S6 E5: Talking Quantum Computing and Emerging Technologies with Ramana Kompella

CiscoChat Podcast

Play Episode Listen Later Jul 15, 2025 28:29


AB sits down with Ramana Kompella, Cisco Fellow and Head of Cisco Research, for a great talk about Cisco's focus on quantum networking as a next-generation technology. From networking entanglement to the importance of research to the development of Cisco's new networking-entanglement chip, this conversation highlights how Cisco is innovating in ways that aim to unify classical and quantum internet infrastructures.

Cisco Champion Radio
S12|E7 The Next Evolution of Cisco Certifications

Cisco Champion Radio

Play Episode Listen Later Jul 15, 2025 44:16


The tech landscape never stops evolving — and neither does Cisco's commitment to keeping IT professionals ahead of the curve. In this episode of Cisco Champion Radio, we dive deep into the latest updates to the Cisco Certification Portfolio, designed to better align with the skills, roles, and technologies shaping the future of networking. Join us as we unpack what's new across key domains — from DevNet's expanded focus on automation and programmability, to Cybersecurity certifications that reflect today's threat landscape, to innovations in Collaborationand Data Center tracks that mirror real-world infrastructure demands. Whether you're just starting out, looking to upskill, or guiding your team's learning journey, this conversation will give you insider insights into how these updates can support your career path and help you stay competitive in an ever-changing industry. No buzzwords. No fluff. Just real talk from Champions and Cisco experts who live this stuff every day. Resources Rev Up: https://learningnetwork.cisco.com/s/question/0D5Kd0000BSI6CwKQL/-learn-and-earn-up-to-45-continuing-education-ce-credits-with-the-latest-rev-up-to-recert-bonus-launching-today-?ccid=revup-bonus25&dtid=web&oid=champions-podcast DevNet Sandboxes: https://developer.cisco.com/site/sandbox/ Certification Roadmaps: https://learningnetwork.cisco.com/s/cisco-certification-roadmaps?ccid=revup-bonus25&dtid=web&oid=champions-podcast CML: https://developer.cisco.com/docs/modeling-labs/ Cisco guest Mubasher Nawaz, Cisco Certification Portfolio Manager for Learn, Cisco Cisco Champion hosts Liam Keegan, Advisor David Penaloza, Assoc. Director – LAN Network Architecture, Novartis Andreas Baekdahl, Senior DevNet Architect, Wingmen Solutions Elliot Dierksen, Distinguished Engineer, Greyson Technologies Inc. Moderator Danielle Carter, Customer Voices and Cisco Champion Program

Robots and Red Tape: AI and the Federal Government
AI-Transformed Learning: Strategies with Tom Bendien

Robots and Red Tape: AI and the Federal Government

Play Episode Listen Later Jul 15, 2025 35:17


In this episode of Robots and Red Tape, host Nick Schutt speaks with Tom Bendien, founder of a private AI platform, GT Edge AI, focused on education, cybersecurity, and defense. With a background in enterprise IT at companies like Cisco and Oracle, Tom discusses building secure, data-private AI systems to address compliance needs like FERPA. Explore how AI enhances teaching through grading, lesson planning, and personalized tutoring, while fostering critical thinking over rote memorization. Hear real-world results, including a 25-30% test score improvement in one week, and advice on grassroots AI adoption amid regulatory challenges. This conversation highlights the urgency of preparing students for an AI-powered workforce.

Coffee w/#The Freight Coach
1239. #TFCP - Last Call: Is Your Team Ready for the NMFC Code Changes On July 19th?!

Coffee w/#The Freight Coach

Play Episode Listen Later Jul 14, 2025 31:19 Transcription Available


Are you ready for the NMFC code changes set to roll out on July 19th? Learn more from today's returning guest, Joe Ohr of NMFTA! Joe shares ClassIT+'s special features, how this platform surpassed expectations and exceeded its initial goal, how it enhances operational efficiencies and improves user experience, and other features, and what brokers and service providers can expect from the upcoming changes!   Visit the Links Below! https://info.nmfta.org/2025-nmfc-changes/nmfc-item-lookup-tool https://info.nmfta.org/2025-nmfc-changes https://info.nmfta.org/classitplus   About Joe Ohr Joe Ohr has more than two decades of experience in technical operations, customer success management, customer support, and product support. Currently serving as the Chief Operating Officer for the National Motor Freight Traffic Association, Inc. (NMFTA)™, he plays a pivotal role in helping to advance the industry through digitization, classification, and cybersecurity. Prior to Ohr's role at NMFTA, he served as in numerous engineering and operations positions at Qualcomm and Eaton, and most recently held the position of Senior Vice President of Operations/Customer Experience at Omnitracs. Throughout his career, Ohr has provided strategic guidance, vision, and a roadmap for addressing long-term customer challenges. He has played a key role in accelerating revenue growth and has collaborated closely with IT, product, and engineering teams to foster stronger partnerships with strategic customers and peers. Additionally, Ohr has overseen post sales customer support and service teams, as well as operations, managing a workforce of over 400 individuals. He holds multiple certifications such as CCNA from Cisco and MCSE from Microsoft and earned his Bachelor of Science in Education from the Ohio State University. Due to his contributions to the industry, he earned a spot in the Inner Circle in 2015 and 2018 from Qualcomm and Omnitracs.  

MIKE'D UP! with Mike DiCioccio
#258: Gary Daly — Built By Lessons: Turn YOUR Challenges into Triumphs

MIKE'D UP! with Mike DiCioccio

Play Episode Listen Later Jul 14, 2025 75:07


This week, Mike welcomes Gary Daly, a sales pro, investor, lifelong learner, and author of 'Built By Lessons'. Gary shares his journey from facing challenges in Ireland and Australia to discovering personal development through Tony Robbins and how that experience shaped his career in sales across multiple continents. Gary discusses the importance of investing in yourself, the impact of mentors, and the significance of setting and achieving ambitious goals. From his experiences with public speaking, pitches, and cold plunges with Wim Hof, Gary provides actionable insights and inspirational advice for anyone looking to elevate their career and personal life.

Play Like A Jet: New York Jets
Episode 2,445 - There's No Place Like Home: The Story of Andre Cisco w/Collin Giuliani

Play Like A Jet: New York Jets

Play Episode Listen Later Jul 10, 2025 35:00


Scott Mason talks with Collin Giuliani about the life and football journey of new Jets safety Andre Cisco! Collin discusses Cisco's early years and collegiate career, getting drafted by the Jaguars, a season by season review of his NFL career to this point, what the Jets may be getting from him in 2025......and much more! Check out the Play Like A Jet store and get your "Play Like A Jet" logo shirt RIGHT NOW! Hoodies, hats, mugs, etc.....also available! https://www.teepublic.com/t-shirt/19770068-play-like-a-jet-logo-shirt?store_id=717242 To advertise on Play Like A Jet, please contact: Justin@Brokencontrollermedia.com Learn more about your ad choices. Visit Learn more about your ad choices. Visit megaphone.fm/adchoices

9 to 5ish with theSkimm
Argent Founder Sali Christeson on Reimagining the 9 to 5 Uniform

9 to 5ish with theSkimm

Play Episode Listen Later Jul 9, 2025 31:25


Sali Christeson actively suppressed her idea for Argent for years. She was killing it at her job at Cisco – she didn't have time to start her own company. But after spending over a decade in male-dominated companies, where business casual was a non-negotiable, Sali realized that most women's workwear just…wasn't working. Sali tells the story of how she went from wearing pocketless pants to building Argent, a brand that actually works for the lives women lead. In this episode of 9 to 5ish, Sali also shares:   How she set boundaries as an employee at Cisco – and how she implements those learnings as a founder Why getting good at networking landed her investors and opportunities  How she teaches female founders to reclaim their power instead of give it away Advice on how to advocate for yourself to be included in conversations  Learn more about your ad choices. Visit megaphone.fm/adchoices

Onward, a Fundrise Production
49: Data centers will be the largest investment in US history, with Kervin Pillay, former CTO of Cisco

Onward, a Fundrise Production

Play Episode Listen Later Jul 9, 2025 60:01


Data-center veteran Kervin Pillay walks us through the coming AI infrastructure boom. Pillay argues the U.S. is about to sink 10x the capital it took to create the Interstate Highway System into new data center capacity, racing toward “hundreds of gigawatts” of compute—each gigawatt-scale campus drawing more power than a major city.  — For a deeper dive into these insights and more, be sure to listen to the full episode of the Onward podcast. Have questions or feedback about this episode? Drop us a note at Onward@Fundrise.com.  Onward is hosted by Ben Miller, co-founder and CEO of Fundrise. Podcast production by The Podcast Consultant. Music by Seaplane Armada.  About Fundrise  With over 2 million users, Fundrise is America's largest direct-to-investor alternative asset investment platform. Since 2012, our mission has been to build a better financial system by empowering the individual. We make it easier and more efficient than ever for anyone to invest in institutional-quality private alternative assets — all at the touch of a button.  Please see fundrise.com/oc for more information on all of the Fundrise-sponsored investment funds and products, including each fund's offering document(s).  Want to see the specific assets that make up and power Fundrise portfolios? Check out our active and past projects at www.fundrise.com/assets.

Elevate with Robert Glazer
Elevate Classics: Robert Cialdini, The Godfather of Influence

Elevate with Robert Glazer

Play Episode Listen Later Jul 8, 2025 54:20


Robert Cialdini⁠ is one of the world's leading experts on influence and persuasion. He is an award-winning behavioral scientist and the president and CEO of ⁠Influence at Work⁠. He is the Regents' Professor Emeritus of Psychology and Marketing at Arizona State University, and a New York Times bestselling author who has sold 7 million books in 44 languages in his career. He is frequently referred to as the “Godfather of Influence,” and coaches clients such as Google, Microsoft, Cisco and Coca Cola. In this classic episode, Cialdini joined host Robert Glazer on ⁠the Elevate Podcast⁠ to talk about influence in leadership and much more. This episode of the Elevate Podcast is sponsored by: Shopify: ⁠⁠⁠⁠⁠⁠⁠shopify.com/elevate⁠⁠⁠⁠⁠⁠⁠ Indeed: ⁠⁠indeed.com/elevate⁠⁠ Framer: ⁠⁠framer.com⁠⁠ BambooHR: ⁠⁠⁠⁠⁠⁠⁠bamboohr.com/freedemo⁠⁠ IDEO U: ⁠⁠ideou.com/elevate⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

The Tech Blog Writer Podcast
3339: How Cisco Is Preparing for a World Powered by Agentic AI and Quantum Computing

The Tech Blog Writer Podcast

Play Episode Listen Later Jul 7, 2025 30:22


How do we prepare for a world where AI agents work together, networks think for themselves, and quantum teleportation is no longer just science fiction? I recently caught up once again with Vijoy Pandey, SVP and GM of Outshift by Cisco, live at Cisco Live in San Diego, for a wide-ranging conversation about what comes next at the edge of AI and quantum innovation. We begin with Cisco's evolving quantum strategy and the recent unveiling of its Quantum Network Entanglement chip, a research prototype capable of generating 200 million entangled photons per second over standard telecom infrastructure.  Vijoy explains how this chip, along with new research at Cisco's lab in Santa Monica, brings us closer to distributed quantum computing by connecting compute nodes and scaling quantum capabilities beyond the lab. Even more interestingly, these quantum foundations are already demonstrating value in classical use cases, such as eavesdropping detection and real-time coordination. Our conversation also explores the momentum behind agentic AI. Rather than single prompts triggering single outputs, the future lies in distributed ecosystems of intelligent agents that work together to solve complex business problems.  Vijoy introduces Cisco's vision for the Internet of Agents, supported by an open-source collective called AGNTCY. It is designed to help diverse agents communicate, collaborate, and operate with trust and transparency across cloud environments and organizational boundaries. Throughout our conversation, Vijoy focuses on the practical impact rather than hype. From network automation and SRE workflows to use cases in cybersecurity and infrastructure management, he highlights how these technologies are being applied in real-world scenarios, not just theorized. His team at Outshift is building the connective tissue that brings these innovations to life inside the enterprise. So what do you think? Are quantum networking and AI agents a part of your roadmap? And what steps can businesses take today to ensure they are building on trustworthy, open, and scalable foundations? Join the conversation and share your perspective.

The CyberWire
The bug that let anyone in.

The CyberWire

Play Episode Listen Later Jul 3, 2025 32:55


Sudo patch your Linux systems. Cisco has removed a critical backdoor account that gave remote attackers root privileges. The Hunters International ransomware group rebrands and closes up shop. The Centers for Medicare and Medicaid Services (CMS) notifies 103,000 people that their personal data was compromised. NimDoor is a sophisticated North Korean cyber campaign targeting macOS. Researchers uncover a massive phishing campaign using thousands of fake retail websites. The FBI's top cyber official says Salt Typhoon is largely contained. Microsoft tells customers to ignore Windows Firewall error warnings. A California jury orders Google to pay $314 million for collecting Android user data without consent. Ben Yelin shares insights from this year's Supreme Court session. Ransomware negotiations with a side of side hustle. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today our guest is Ben Yelin from UMD CHHS, who is sharing a wrap up of this year's Supreme Court session. If you want to hear more from Ben, head on over to the Caveat podcast, where he is co-host with Dave as they discuss all things law and privacy.  Selected Reading Linux Users Urged to Patch Critical Sudo CVE (Infosecurity Magazine) Cisco warns that Unified CM has hardcoded root SSH credentials (Bleeping Computer) Hunters International ransomware shuts down after World Leaks rebrand (Bleeping Computer) Feds Notify 103,000 Medicare Beneficiaries of Scam, Breach (Data Breach Today) N Korean Hackers Drop NimDoor macOS Malware Via Fake Zoom Updates (Hackread) China-linked hackers spoof big-name brand websites to steal shoppers' payment info (The Record) Top FBI cyber official: Salt Typhoon ‘largely contained' in telecom networks (CyberScoop) Microsoft asks users to ignore Windows Firewall config errors (Bleeping Computer) California jury orders Google to pay $314 million over data transfers from Android phones (The Record) US Probes Whether Negotiator Took Slice of Hacker Payments (Bloomberg) Audience Survey Complete our annual audience survey before August 31. Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Security Now (MP3)
SN 1032: Pervasive Web Fingerprinting - How Websites Tracks You Despite Cookie Blocks

Security Now (MP3)

Play Episode Listen Later Jul 2, 2025 177:52 Transcription Available


• Let's Encrypt drops its long-running email notifications. • Microsoft's new "Unexpected Restart Experience". • Microsoft's response to last year's massive CrowdStrike outage. • Windows 10's extended service updates will sort of be free. • Russia-sold iPhones MUST include the RuStore app. • Lyon, in France, says bye-bye to Windows. Hello to Linux. • The US Gov gets more serious about memory-safe languages. • A new unbelievable AI malware scanner evaSion technique. • A new pair of Cisco 9.8 and 10.0 vulnerabilities. • The current state of post-Elon government cybersecurity. • PNGv3, Swift on Android, and the Samsung email purge. • Andy Weir's "Hail Mary" movie trailer. • And a close look at the pervasiveness of web browser tracking fingerprinting. Show Notes - https://www.grc.com/sn/sn-1032-notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: go.acronis.com/twit bitwarden.com/twit threatlocker.com/twit joindeleteme.com/twit promo code TWIT