Podcasts about Vice president

Officer in government or business

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    Duct Tape Marketing
    Unlocking Hidden Profits

    Duct Tape Marketing

    Play Episode Listen Later Jul 30, 2025 21:38


    Stacey Hylen is an internationally recognized business coach, growth strategist, and former Vice President of Chet Holmes International. With over two decades of experience helping entrepreneurs and Fortune 500s uncover untapped revenue, she is the author of the upcoming book Hidden Profits: More Clients and Cash. In this episode, Stacey reveals powerful, actionable strategies to boost profits—without spending more on marketing—including reactivating past clients, raising prices with confidence, and fixing hidden “profit leaks.” Tune in to discover how to shift from scarcity to abundance and transform your business into a revenue-generating machine. Today we discussed: 00:00 Start 00:52 Introduction to Stacey Hylen 01:28 Hidden Profits Concept and Initial Story 02:38 Raising Prices and Overcoming Fear 03:44 Narrowing Focus and Attracting Ideal Clients 05:32 Profit Leaks and Focus on Revenue-Generating Activities 06:39 Shifting Sales Mindset from Selling to Serving 07:54 Business Owners' Relationship with Profit 09:48 Low Hanging Fruit: Reactivating Past Clients 11:42 Come Back Strategy Success Stories and Lessons 12:47 Repackaging and Repositioning Offers 13:53 Hidden Profits Framework: Reactivation and Upselling 15:06 Team Involvement in Sales and Cross-Selling 16:37 From Commodity to Couture: Positioning for Value 18:24 Surprising Client Results and Simple Strategies 20:02 Closing and How to Connect with Stacy Hyland Rate, Review, & Follow If you liked this episode, please rate and review the show. Let us know what you loved most about the episode. Struggling with strategy? Unlock your free AI-powered prompts now and start building a winning strategy today!

    Supply Chain Now Radio
    Next Frontier: How Integrated Logistics Is Redefining Supply Chain Agility

    Supply Chain Now Radio

    Play Episode Listen Later Jul 30, 2025 49:50 Transcription Available


    In this episode of Supply Chain Now, hosts Scott Luton and Scott DeGroot are joined by Brittany Caskey, Chief Commercial Officer - Logistics at DP World Americas, and Carla Montenegro, Vice President of Commercial Freight Forwarding, for a timely and powerful discussion on the new era of integrated supply chain strategy.Together, they explore how agility, visibility, and infrastructure are redefining logistics in 2025, and why DP World's end-to-end model is giving companies a serious edge. From flexible freight planning to nearshoring in the Dominican Republic, Brittany and Carla unpack real-world examples of how supply chain leaders are protecting margins, shortening lead times, and mitigating disruption. You'll hear why warehousing is no longer just fixed infrastructure, how free trade zones offer capital efficiency, and how DP World's investments are helping brands plan ahead instead of react.Jump into the conversation:(00:00) Intro(02:43) Special guest introductions: Brittany Caskey and Carla Montenegro(06:05) DP World: A logistics powerhouse(09:50) The importance of integrated solutions(15:42) Flexible freight planning for competitive advantage(23:00) Reimagining warehousing as a flexible service(23:32) DP World's strategic investments(25:09) Global warehousing and port advantages(27:47) Commercial strategy and faster logistics(30:16) Optimizing supply chains with DP World(34:49) Customer success storiesAdditional Links & Resources:Connect with Brittany Caskey: https://www.linkedin.com/in/brittany-caskey-459a6610/ Connect with Carla Montenegro: https://www.linkedin.com/in/carla-montenegro-207ba910b/ “Nearshoring Unlocked: Strategic Solutions for Supply Chain Resilience in the Americas” - https://www.dpworld.com/usa/insights/reports/nearshoring-unlocked-building-resilient-supply-chains-in-the-americas“Trade in Transition: North America: Balancing Growth, Resilience and Compliance” - https://www.dpworld.com/usa/insights/reports/trade-in-transition---how-north-american-businesses-are-navigating-2025“Shifting Supply Chains: Navigating the New Inter-Americas Trade” - https://www.dpworld.com/usa/insights/reports/new-insights-on-inter-americas-supply-chainsLearn more about DP World: https://www.dpworld.com/ Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here:

    Behind the Numbers: eMarketer Podcast
    The Unofficial Most Interesting Retailers List (July 2025) | Reimagining Retail

    Behind the Numbers: eMarketer Podcast

    Play Episode Listen Later Jul 30, 2025 29:32


    On today's podcast episode, we discuss the unofficial list of the most interesting retailers for the month of July. Each month, our analysts Arielle Feger, Becky Schilling, and Vice President of Content and guest host, Suzy Davidkhanian (aka The Committee) put together a very unofficial list of the top eight retailers they're watching based on which are making the most interesting moves: Who's launching new initiatives? Which partnerships are moving the needle? Which standout marketing campaigns are being created? In this month's episode, Committee members Arielle Feger and Suzy Davidkhanian will defend their list against Senior Analyst Blake Droesch, and Principal Analyst Sky Canaves, who will dispute the power rankings by attempting to move retailers up, down, on, or off the list.   To learn more about our research and get access to PRO+ go to EMARKETER.com   Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com    For a transcript of this episode click here: https://www.emarketer.com/content/podcast-reimagining-retail-unofficial-most-interesting-retailers-list-july-2025   © 2025 EMARKETER   Quad is a global marketing experience company that gives brands a frictionless way to go to market using an array of innovative, data-driven offerings. With a platform built for integrated execution, Quad helps clients maximize marketing effectiveness across all channels. It ranks among Ad Age's 25 largest agency companies. For more information, visit quad.com.

    Broadcasts – Christian Working Woman
    Fran and Jesus on the Job: Dealing with a Difficult Manager – 3

    Broadcasts – Christian Working Woman

    Play Episode Listen Later Jul 30, 2025


    Fran, our workplace woman has just received a very unfair and vindictive appraisal from her manager. This means Fran will be officially "on notice," and could lose her job in three months. She went into panic mode, but with Jesus right beside her, she hears him tell her exactly what to say. Fran turns to Marilyn, her boss, "Well, Marilyn, I think the procedures give me the right to voice my objection to this appraisal. I'd like to express my feelings." Marilyn's face gets redder, and she stands over Fran intimidatingly. "You can do whatever you like, but it won't get you anywhere. I've reviewed all this with Ed, Vice President of Human Resources, and he's in total agreement with what I've done. Insubordination is an offense for which any employee can be fired. You'll find it in the personnel handbook, if you don't believe me." "Oh, I believe you, Marilyn," Fran replies, "but I don't feel I've been insubordinate, and I'd like to follow the procedures for expressing how I feel.” Fran is amazed at the calmness in her voice, and the peaceful feeling she has. She's also amazed at Marilyn's lack of control; she's never seen her so angry and hateful. Jesus whispers in Fran's ear, "Please remember that Marilyn is angry because you did the right thing. You were a light shining in her darkness, and she didn't like it. Don't take it personally; I'm going to get you through this, Fran, I promise." Just hearing his voice assures Fran, and the peace that passes understanding sweeps over her. But somehow, the more peaceful she feels, the more upset and out of control Marilyn seems to be. After pacing in front of Fran, Marilyn turns and says, "There's a place on page 3 of the appraisal for your comments, if you insist on getting yourself in further trouble. After you write them, return the appraisal to me. I'll take it to Ed." "Marilyn," Fran says, "I can request an interview with Ed, isn't that right?" When Fran sees how angry this makes Marilyn, she says to Jesus, "Oops, I think I said the wrong thing. Guess I shouldn't have brought that up, huh Lord?" "No," Jesus responds, "it's okay, Fran. Marilyn is uncomfortable because she's been lying to you, and she knows you could get her in a bunch of trouble if you go talk to Ed." "Lying to me? Why, of course," Fran replies. Suddenly it's all so clear to Fran. Marilyn is bluffing about Ed, trying to frighten Fran. She never dreamed Fran would think of talking to Ed. And now Fran has the advantage over Marilyn. All she has to do is insist on her right to talk to Ed, and Marilyn will be in trouble. What will Fran do now?

    Service Business Mastery - Business Tips and Strategies for the Service Industry
    How Home Service Pros Use Emotional Automation to Win Referrals and Brand Love with Caleb Baitz

    Service Business Mastery - Business Tips and Strategies for the Service Industry

    Play Episode Listen Later Jul 30, 2025 46:34


    Learn how to automate tasks, save time, and increase your profit. No Coding required!

    Phronesis: Practical Wisdom for Leaders
    Developing Servant Leaders at Scale with Dr. Max Klau

    Phronesis: Practical Wisdom for Leaders

    Play Episode Listen Later Jul 30, 2025 31:26 Transcription Available


    Send us a textDr. Max Klau is a consultant, author, speaker, and Integral Master Coach based in Boston, Massachusetts.  He received his doctorate from the Harvard Graduate School of Education in 2005 with a focus on civic leadership development.  He served as the Chief Program Officer at the New Politics Leadership Academy (NPLA) from 2016-2024.  NPLA is focused on bringing more servant leaders into politics, and Max designed leadership programs that have graduated more than 2,500 servant leaders to date.  Previously, he was the Vice President of Leadership Development at City Year, the education-focused AmeriCorps program.  He is the founder of the Center for Courageous Wholeness and his second book, Developing Servant Leaders at Scale, will be published in August 2025. He lives outside of Boston with his wife and two children.A Few Quotes From This Episode“One of the reasons our world is so divided is because we're divided from ourselves.”“We've hit the limits of how much change we can make without getting serious about owning our shadow.”“If we don't confront the shadow, it controls us from beyond our awareness and shows up in the systems we lead.”“Service turns pain into power when we use the gifts of our struggle to serve others.”Resources Mentioned in This Episode Book: Developing Servant Leaders at Scale by Max Klau Book: Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness by GreenleafBook: Abundance by Ezra Klein & Derek ThompsonBook: The Hero with a Thousand Faces by Joseph CampbellOrganization: Inner Development Goals Podcast: Living Myth with Michael MeadeAbout The International Leadership Association (ILA)The ILA was created in 1999 to bring together professionals interested in studying, practicing, and teaching leadership. Plan for Prague - October 15-18, 2025!About  Scott J. AllenWebsiteWeekly Newsletter: Practical Wisdom for LeadersBlogMy Approach to HostingThe views of my guests do not constitute "truth." Nor do they reflect my personal views in some instances. However, they are views to consider, and I hope they help you clarify your perspective. Nothing can replace ♻️ Please share with others and follow/subscribe to the podcast!⭐️ Please leave a review on Apple, Spotify, or your platform of choice.➡️ Follow me on LinkedIn for more on leadership, communication, and tech.

    Texans All Access
    On The Attack: Day 6 Training Camp + an interview with Cal & Hannah McNair

    Texans All Access

    Play Episode Listen Later Jul 30, 2025 47:11 Transcription Available


    Marc Vandermeer and John Harris break down Day 6 of Houston Texans training camp as the offense saw some stellar performances from C.J. Stroud, Davis Mills, and the receiving corps. Plus, an exclusive interview with Texans Chair and CEO Cal McNair and Vice President of the Houston Texans Foundation Hannah McNair who discuss Texans Co-Founder Janice McNair's emotional Ring of Honor induction, the new "T" logo merchandise, and Cal's Cookout presented by H-E-B details. Last, conversations with Laken Tomlinson on offensive line chemistry and Ahman Green's memories of training camp in the Houston heat versus Green Bay.See omnystudio.com/listener for privacy information.

    GearSource Geezers of Gear
    #319 - Rod "Red" Gibson - Evolution of the Event Industry

    GearSource Geezers of Gear

    Play Episode Listen Later Jul 30, 2025 115:53


    Vice President, Rentals – Christie LitesWith over four decades in the lighting industry, Rod has built a career defined by hands-on experience, leadership, and deep knowledge across every facet of entertainment lighting. Starting out on the Western Canadian club circuit, Rod moved into touring and corporate work with Westsun and RA Roth, gaining invaluable experience along the way.From 1994 to 1997, Rod served as the Vari*Lite operator and technician on the 1st National Tour of Show Boat, followed by nearly a decade touring as a Lighting Director, Designer, and Crew Chief with PRG. In 2006, Rod joined Christie Lites in Seattle as Operations Manager, where he played a key role in expanding shop operations and streamlining workflows. He transitioned into Rentals in 2010, and today serves as Vice President, Rentals.Rod's practical knowledge and show experience give him a unique edge in understanding the needs of clients and crews alike. Outside of work, Rod enjoys fishing, golfing, and cheering on the Seattle Kraken, Seahawks, and Mariners—always finding time for his family amidst a busy career.Rod was last on the show two years ago, almost to the day!In this episode, the hosts discuss the impact of Ozzy Osbourne's legacy on the music industry, share personal stories from their experiences in touring, and reflect on the evolution of music contracts and the importance of venues. They also touch on the challenges of live shows and the changing landscape of the lighting industry, highlighting Rod Gibson's new role as Vice President of Rentals. In this engaging conversation, Marcel and Rodney discuss the evolution of the event industry, focusing on the importance of efficient systems, personal connections, and the challenges faced in the corporate world. They explore the impact of technology on live events, the significance of training and mentorship for new talent, and the motivation that keeps industry veterans engaged in their work. The dialogue highlights the changing landscape of crew dynamics, the necessity of adapting to market demands, and the joy of working in a field that continues to innovate and inspire.This Episode is brought to you by ETC and AIM

    EisnerAmper Podcast
    Private Equity Investing in Commercial Aquatics

    EisnerAmper Podcast

    Play Episode Listen Later Jul 30, 2025 15:57


    In this episode of EisnerAmper's Private Equity Dealbook, Elana Margulies-Snyderman, Director, Publications, speaks with Griffin Midler, Vice President, Private Equity at Bow River Capital, a Denver-based alternative asset management firm focused on investing in the lower middle market. Griffin discusses the transaction that Bow River completed with Landmark Aquatic. He walks us through the process, along with both the opportunities and challenges faced when it came to the transaction. He also discusses the due diligence process on the deal and more.

    The Lawfare Podcast
    Lawfare Daily: Sezaneh Seymour and Brandon Wales on Private-Sector Cyber Operations

    The Lawfare Podcast

    Play Episode Listen Later Jul 29, 2025 48:14


    Alan Rozenshtein, Senior Editor and Research Director at Lawfare, sits down with Sezaneh Seymour, Vice President and head of regulatory risk and policy at Coalition and a former Senior Adviser on the National Security Council staff, and Brandon Wales, Vice President for cybersecurity strategy at SentinelOne and the former Executive Director of the Cybersecurity and Infrastructure Security Agency (CISA), to discuss their new Lawfare Research Report, “Partners or Provocateurs? Private-Sector Involvement in Offensive Cyber Operations.”They talk about why, in the face of escalating cyber threats from state and criminal actors, U.S. officials are reevaluating the policy that currently reserves offensive cyber operations as a government-only function. Rather than endorsing a change, Seymour and Wales propose a structured framework to guide the policy debate. This framework is built on three key factors: first, defining the core policy objectives for involving the private sector; second, determining the appropriate scope of authorized activities, including what actions are permissible and who can be targeted; and third, addressing the complex legal and liability considerations, especially when operations cause harm to innocent third parties. They conclude by weighing the potential for private actors to augment U.S. capabilities against the significant risks of escalation and diplomatic fallout.To receive ad-free podcasts, become a Lawfare Material Supporter at www.patreon.com/lawfare. You can also support Lawfare by making a one-time donation at https://givebutter.com/lawfare-institute.Support this show http://supporter.acast.com/lawfare. Hosted on Acast. See acast.com/privacy for more information.

    Track Changes
    Live from Nexus 2025: With UPS' Sean Jantzen

    Track Changes

    Play Episode Listen Later Jul 29, 2025 32:08


    At the first ever live Catalyst event Tammy and Sean Jantzen discuss driving digital innovation at UPSSean Jantzen is the king of shipping for shipping. 24 years ago he started out as an intern at UPS and is now the Vice President of Applications Development. In the first ever live Catalyst recording from Nexus 2025, Tammy sits down with Sean to discuss how he ships new innovative software at the global shipping and logistics company. Sean talks about how his background in team sports informs his coaching mindset and explains why shipping early and small can lead to fewer bugs and faster delivery.Please note that the views expressed may not necessarily be those of NTT DATALinks: Sean JantzenScaling responsible AI: With Noelle RussellOnly the curious will thrive: Top takeaways from Nexus 2025Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    BRAVE COMMERCE
    Riboli Wines' Jenna Steele on Reinventing Wine for the Digital Consumer

    BRAVE COMMERCE

    Play Episode Listen Later Jul 29, 2025 23:33


    In this episode of BRAVE COMMERCE, Rachel Tipograph and Sarah Hofstetter speak with Jenna Steele, Vice President of E-commerce and Digital at Riboli Wines. Jenna shares how she is leading transformation in a category rooted in tradition, from building a tech-forward e-commerce function to using digital shelf insights to engage a new generation of wine drinkers.She discusses how consumer confusion, generational preferences, and emerging wellness trends are reshaping the Alcohol landscape, and why she believes wine is poised for a major comeback. Jenna also outlines the tech stack powering her team, the role of retail media in attracting new customers, and how strong partnerships fuel innovation in a highly regulated category.Key takeaways:Wine's comeback depends on reducing consumer friction and repositioning it as approachable and wellness-alignedTech stacks that integrate AI, digital shelf analytics, and compliant path-to-purchase tools are essential to modernizing Alcohol e-commerceFamily-owned businesses can drive agile innovation by staying laser-focused on the consumer instead of Wall Street Hosted on Acast. See acast.com/privacy for more information.

    Autism Parenting Secrets
    Know SOONER, Help MORE

    Autism Parenting Secrets

    Play Episode Listen Later Jul 29, 2025 48:01


    Welcome to Episode 266 of Autism Parenting Secrets.If you're navigating autism—or know someone just starting out—this episode is for you.Today we're talking about possibility.What if autism risk could be identified not at 2 years old… but at 1 month old? Or even at birth?That's no longer hypothetical.Thanks to a breakthrough diagnostic called ASD Insight, it's now possible to detect biological risk for autism through a simple, minimally invasive skin biopsy—even before symptoms appear.Traditional screening relies on behavior. This test goes deeper, identifying risk based on biological markers, not just outward signs.For families planning ahead—or supporting someone early in their journey—this knowledge can make all the difference..✅ The secret this week is…Know SOONER, Help MOREYou'll Discover:The Science Behind ASD Insight (8:51)What Is The ADOS Test And Why Is It Performed Too Late (12:09One Mom's Personal Journey (16:05)The Traps You Don't Want To Fall Into (22:42)The Importance of Calcium Channels (29:43)A Walkthrough of The Testing Process and How to Approach Your Pediatrician (37:59) About Our Guests:Dr. Jay Gargus is the Founding Scientist at NeuroQure and a world-renowned geneticist with decades of leadership in autism and neurological research. He directed UC Irvine's Center for Autism Research and Translation, overseeing a $28 million initiative that led to the development of ASD Insight.  Michelle Majewski is the Vice President of Sales at NeuroQure and the mother of a thriving 5-year-old son with autism. Her personal journey fuels her passion for bringing earlier clarity and support to more families.www.neuroqure.comReferences In This Episode:ASD Insight Test – NeuroQureAdditional Resources:To learn more about personalized 1:1 support, go to www.elevatehowyounavigate.comTake The Quiz: What's YOUR Top Autism Parenting Blindspot?If you enjoyed this episode, share it with your friends.

    Bright Spots in Healthcare Podcast
    Closing the Gaps At Scale: Equitable Access Through Smart, Remote Primary Care

    Bright Spots in Healthcare Podcast

    Play Episode Listen Later Jul 29, 2025 60:14


    Episode Description: How can healthcare leaders expand access and improve equity at scale without further burdening overstretched systems? In this Bright Spots in Healthcare episode, senior leaders from leading provider organizations explore how remote-first, tech-enabled primary care models are transforming access for diverse and underserved populations. Through real-world examples, clinical, innovation, and strategy experts will highlight how they're leveraging data, team-based care, and smart technology to: Expand access to historically marginalized communities Improve care continuity and build patient trust Reduce avoidable utilization and enhance system efficiency Deliver sustainable, equitable outcomes at scale Panelists: Michael Cui, MD, Associate Chief Medical Informatics Officer, Rush University Medical Center Amanda Parsons, MD, MBA, Vice President, Clinical Management, Healthfirst Emily Young, MBA, President, Tufts Medicine Integrated Network, Tufts Medicine Gabriella Lawrence, Senior Director, Clinical Solutioning, TytoCare Download the Episode Guide: Summarizing key insights and speaker highlights, this guide is your companion to the discussion. Download it to follow along and take away actionable strategies. Thank you to TytoCare for supporting this episode. TytoCare is transforming primary care with a smart, remote-first approach that connects patients and clinicians to deliver equitable, efficient healthcare, anytime, anywhere. Learn more here: https://www.tytocare.com How to Engage: Chat with Us: Share your thoughts with Producer Jessica Tenzer at jtenzer@brightspotsventures.com  

    College and Career Clarity
    From "Little Jobs" to Big Wins: Internship Strategies That Work with Ramon Santillan

    College and Career Clarity

    Play Episode Listen Later Jul 29, 2025 38:00


    In this episode, Lisa and Ramon discuss:The importance of real-world work experience in building employable skillsHow to approach job searching and internships with a strategic mindsetThe unique challenges and strengths of neurodivergent students in career developmentWhy traditional career services often fall short in preparing students for the real job marketKey Takeaways: Applying to hundreds of jobs (e.g., 500+) with a generic resume rarely yields results; students must instead craft targeted, high-quality applications with a strong business case for themselves.Any job, including so-called “little” ones like lifeguarding or concessions, teaches transferable skills—such as teamwork, responsibility, and pressure management—that employers value and belong on a resume.Students should proactively connect with professionals on LinkedIn and through school-specific portals to build relationships with potential employers early.For neurodivergent students, building confidence involves reframing perceived weaknesses as strengths and learning not only how to interview but also why each step in the process is important, thereby fostering independence and long-term career success.“I don't want you starting your networking when you're 30. I want you to start when you're 21.” – Ramon SantillanAbout Ramon Santillan: Ramon Santillan is the founder of PersuasiveInterview.com. Before he was an Interview & Negotiation Coach, he was a tax consultant for the world's biggest accounting firm, the world's biggest oil driller, and the founder of his own tax practice.Ramon teaches professionals how to be more charismatic, feel and look more confident, shows them the right way to sell themselves during interviews and client meetings, and negotiate their salaries to what they deserve. He has been quoted by U.S. News & World Report, CBS, Yahoo!, CareerBuilder.com, Chicago Tribune, and many others as an interviewing and salary negotiation expert.Ramon is a graduate of UT's Red McCombs School of Business, a graduate of the FBI's Citizen Academy, a Certified Corporate Trainer, and has served as Historian, Vice President, and President for the ALPFA Houston Chapter. He is a husband of one, father of two, and friend of many.He loves reading—tell him about your favorite book and he'll add it to his Amazon wishlist.Ramon also enjoys writing about himself in the third person. He thinks it's fun.Episode References:A free step-by-step guide to building a Student LinkedIn Profile: flourishcoachingco.com/linkedinHandshake/CareerConnect: https://joinhandshake.com/#164 Unlocking Neurodiversity & Career Planning Success with Rebecca Whittaker Matte: https://www.flourishcoachingco.com/164 Get Lisa's Free on-demand video: How-to guide for your teen to choose the right major, college, & career...(without painting themselves into a corner, missing crucial deadlines, or risking choices you both regret). flourishcoachingco.com/video Connect with Ramon:Website: https://persuasiveinterview.com/LinkedIn: https://www.linkedin.com/in/interviewcoach/Connect with Lisa:Website: https://www.flourishcoachingco.com/YouTube: https://www.youtube.com/@flourishcoachingcoInstagram: https://www.instagram.com/flourishcoachingco/LinkedIn: https://www.linkedin.com/company/flourish-coaching-co

    Becker’s Healthcare -- Ambulatory Surgery Centers Podcast
    From OR to ROI: Mastering Revenue Integrity in ASCs

    Becker’s Healthcare -- Ambulatory Surgery Centers Podcast

    Play Episode Listen Later Jul 29, 2025 11:42


    This episode features Elaine Dunn, Chief Administrative Officer, and Jessica Thurston, Vice President of Client Development at nimble solutions. They share how ambulatory surgery centers can improve revenue integrity through stronger documentation, analytics, and strategic payer and technology partnerships.This episode is sponsored by nimble solutions.

    Becker’s Healthcare -- Spine and Orthopedic Podcast
    From OR to ROI: Mastering Revenue Integrity in ASCs

    Becker’s Healthcare -- Spine and Orthopedic Podcast

    Play Episode Listen Later Jul 29, 2025 11:42


    This episode features Elaine Dunn, Chief Administrative Officer, and Jessica Thurston, Vice President of Client Development at nimble solutions. They share how ambulatory surgery centers can improve revenue integrity through stronger documentation, analytics, and strategic payer and technology partnerships.This episode is sponsored by nimble solutions.

    Unstoppable Mindset
    Episode 357 – Unstoppable Manager and Leader with Scott Hanton

    Unstoppable Mindset

    Play Episode Listen Later Jul 29, 2025 66:45


    “Manager and leader”? What's the difference. During my conversation this time with Scott Hanton, our guest, we will discuss this very point along with many other fascinating and interesting subjects. As Scott tells us at the beginning of this episode he grew up asking “why” about most anything you can think of. He always was a “why” asker. As he tells it, unlike many children who grow out of the phase of asking “why” he did not. He still asks “why” to this very day.   At the age of 13 Scott decided that he wanted to be a chemist. He tells us how this decision came about and why he has always stayed with it. Scott received his bachelor's degree in Chemistry from Michigan State and his PHD from the University of Wisconsin. Again, why he changed schools for his PHD work is an interesting story. As you will see, Scott tells stories in a unique and quite articulate way.   After his university days were over Scott went to work, yes as a chemist. He tells us about this and how after 20 years with one company how and why he moved to another company and somewhat out of constant lab work into some of the management, business and leadership side of a second company. He stayed there for ten years and was laid off during the pandemic. Scott then found employment as the editorial director of Lab Management Magazine where he got to bring his love of teaching to the forefront of his work.   My hour with Scott gives us all many insights into management, leadership and how to combine the two to create a strong teaming environment. I believe you will find Scott's thoughts extremely poignant and helpful in everything that you do.     About the Guest:   Scott Hanton is the Editorial Director of Lab Manager. He spent 30 years as a research chemist, lab manager, and business leader at Air Products and Intertek. Scott thrives on the challenges of problem-solving. He enjoys research, investigation, and collaboration. Scott is a people-centric, servant leader. He is motivated by developing environments where people can grow and succeed, and crafting roles for people that take advantage of their strengths.   Scott earned a BS in chemistry from Michigan State University and a PhD in physical chemistry from the University of Wisconsin-Madison. He is an active member of the American Chemical Society (ACS), the American Society of Mass Spectrometry (ASMS), and the Association of Lab Managers (ALMA). As a scientist Scott values curiosity, innovation, progress, and delivery of results. Scott has always been motivated by questions beginning with why. Studying physical chemistry in graduate school offered the opportunity to hone answers to these questions. As a professional scientist, Scott worked in analytical chemistry specializing in MALDI mass spectrometry and polymer characterization.   At Scott married his high school sweetheart, and they have one son. Scott is motivated by excellence, happiness, and kindness. He most enjoys helping people and solving problems. Away from work, Scott enjoys working outside in the yard, playing strategy games, and participating in different discussion groups.   Scott values having a growth mindset and is a life-long learner. He strives to learn something new everyday and from everyone. One of the great parts of being a trained research scientist is that failure really isn't part of his vocabulary. He experiments and either experiences success or learns something new. He values both individual and organizational learning.   Scott's current role at Lab Manager encompasses three major responsibilities: ·      Writing articles and giving presentations to share his experience with lab managers. ·      Driving the creation and growth of the Lab Manager Academy (https://labmanageracademy.com/) that currently contains three certificate programs: lab management, lab safety management, and lab quality management. ·      Helping people through his knowledge of science, scientists, management, and leadership. He is very happy sharing the accumulated wisdom of his experiences as a researcher, lab supervisor, and lab manager. Each article posted on Lab Manager addresses a decision that a lab manager needs to make. Lab management is full of decision-making, so helping people make better, faster, more complete decisions is very satisfying. Ways to connect with Scott:   https://www.linkedin.com/in/scott-hanton/   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, welcome to another episode of unstoppable mindset where inclusion diversity and the unexpected meet, and mostly we get to deal with the unexpected, as opposed to inclusion or diversity. But that's okay, because unexpected is what makes life fun, and our guest today, Scott Hanton, will definitely be able to talk about that. Scott has been a research chemist. He comes from the chemistry world, so he and I in the past have compared notes, because, of course, I come from the physics world, and I love to tell people that the most important thing I learned about physics was that, unlike Doc Brown, although I do know how to build a bomb, unlike Doc Brown from Back to the Future, I'm not dumb enough to try to go steal fissionable material from a terrorist group to build the bomb. So, you know, I suppose that's a value, value lesson somewhere. But anyway, I am really glad that you're all here with us today, and we have lots to talk about. Scott, as I said, was in chemistry and research chemist, and now is the editorial supervisor and other things for a magazine called lab manager, and we will talk about that as well. So Scott, welcome to unstoppable mindset. We're glad   Scott Hanton ** 02:38 you're here. Thank you for having me. I'm excited to have this conversation with you today.   Michael Hingson ** 02:43 Well, I think it'll be a lot of fun, and looking forward to it. Now, you're in Michigan, right?   Scott Hanton ** 02:48 That's right. I live in South Lyon, Michigan,   Michael Hingson ** 02:51 ah, what's the weather back there today?   Scott Hanton ** 02:55 It's probably about 55 degrees and cloudy   Michael Hingson ** 02:58 here today. Well, it's still fairly sunny here, and we're actually, according to my iPhone, at 71 so it was up around 80 earlier in the week, but weather changes are still going to bring some cold for a while   Scott Hanton ** 03:15 in here in Michigan, I visited a customer earlier this week, and I drove by about 1000 orange barrels on the highway, which means it's spring, because there's only two seasons in Michigan, winter and construction.   Michael Hingson ** 03:29 There you go. Yeah, I know. I went to the University of California, Irvine, UCI. And if you ask somebody who doesn't know that UCI stands for University of California at Irvine. If you ask them what UCI stands for, they'll tell you, under construction indefinitely. Sounds right? Yeah. Well, it's been doing it ever since I was there a long time ago, and they they continue to grow. Now we're up to like 32,000 fresh, or excuse me, undergraduates at the university. And when I was there, there were 2700 students. So it's grown a little. That's   Scott Hanton ** 04:05 a lot of change. I'm used to big universities. I'm a graduate of both Michigan State and the University of Wisconsin. So these are big places.   Michael Hingson ** 04:13 Wow, yeah. So you're used to it. I really enjoyed it when it was a small campus. I'm glad I went there, and that was one of the reasons that caused me to go there, was because I knew I could probably get a little bit more visibility with instructors, and that would be helpful for me to get information when they didn't describe things well in class. And it generally worked out pretty well. So I can't complain a lot. Perfect. Glad it worked well for you, it did. Well, why don't you start, if you would, by telling us kind of about the early Scott growing up and all that sort of stuff.   Scott Hanton ** 04:49 I grew up in Michigan, in a town called Saginaw. I was blessed with a family that loved me and that, you know, I was raised in a very. Supportive environment. But young Scott asked, Why about everything you know, the way kids do? Yeah, right. And my mom would tell you that when I was a kid, why was my most favorite word? And most kids outgrow that. I never did, yeah, so Me neither. I still ask why all the time. It's still my most favorite word, and it caused me to want to go explore the sciences, because what I found, as I learned about science, was that I could get answers to why questions better in science than in other places.   Michael Hingson ** 05:34 Yeah, makes sense. So what kinds of questions did you ask about why? Well, I asked   Scott Hanton ** 05:43 all kinds of questions about why, like, why are we having that for dinner? Or, why is my bedtime so early? Those questions didn't have good answers, at least from my perspective, right? But I also asked questions like, why is grass green, and why is the sky blue? And studying physical chemistry at Michigan State answered those questions. And so   Michael Hingson ** 06:03 how early did you learn about Rayleigh scattering? But that's you know?   Scott Hanton ** 06:07 Well, I learned the basic concepts from a really important teacher in my life, Mr. Leeson was my seventh grade science teacher, and what I learned from him is that I could ask questions that weren't pertinent to what he was lecturing about, and that taught me a lot about the fact that science was a lot bigger than what we got in the curriculum or in the classroom. And so Mr. Leeson was a really important person in my development, and showed me that there was that science was a lot bigger than I thought it was as a student, but I didn't really learn about rally scattering until I got to college.   Michael Hingson ** 06:43 But at the same time, it sounds like he was willing to allow you to grow and and learn, which so many people aren't willing to do. They're too impatient.   Scott Hanton ** 06:58 He was a first year teacher the year I had him so he hadn't become cynical yet. So it was great to just be able to stay after class and ask him a question, or put my hand up in class and ask him a question. He also did a whole series of demonstrations that were fabulous and made the science come to life in a way that reading about it doesn't stir the imagination. Yeah,   Michael Hingson ** 07:23 I had teachers that did that too. I remember very well my freshman general science teacher in high school, Mr. Dills, and one day, and he loved to do kind of unique things, just to push the boundaries of students a little bit. He came in one day and he said, I got a pop quiz for everybody, which doesn't help me, because the pop quiz was in print, but he handed it out. And then he took me to the back of the room, and he said, You're not going to really be able to do this quiz. Let me tell you why. And he said, Oh, and one thing he said is, just be sure you follow all the instructions and you'll be fine on the test to everybody. He brought me back to the back of the room. He says, Well, here's the deal. He says, if people really read the instructions, what they'll do is they'll read the instruction that says, Read all the questions before you start answering, and if you get to the last question, it says answer only the first question, which is what is your name and and sure enough, of course, people didn't read the instructions. And he said, so I wouldn't be able to really deal with you with that one, with that whole thing, just because it wouldn't work well. And I said, I understand, but he loved to make students think, and I learned so much about the whole concept of realizing the need to observe and be observant in all that you do. And it was lessons like that from him that really helped a lot with that. For me,   Scott Hanton ** 08:48 I had a high school chemistry teacher named Mrs. Schultz, and the first experiment that we did in her class, in the first week of classes, was she wanted us to document all of the observations that we could make about a burning candle. And I was a hot shot student. Thought I, you know, owned the world, and I was going to ace this test. And, you know, I had maybe a dozen observations about a burning candle, and thought I had done a great job describing it, until she started sharing her list, and she probably had 80 observations about a burning candle, and it taught me the power of observation and the need to talk about the details of those observations and to be specific about what the observations were. And that experiment seems simple, light a candle and tell me what you see. Yeah, but that lesson has carried on with me now for more than approaching 50 years.   Michael Hingson ** 09:47 Let's see, as I recall, if you light a candle, what the center of the flame is actually pretty cool compared to the outside. It's more hollow. Now I wouldn't be able to easily tell that, because. Is my my process for observing doesn't really use eyesight to do that, so I I'm sure there are other technologies today that I could use to get more of that information. But   Scott Hanton ** 10:12 I'm also sure that that experiment could be re crafted so that it wasn't so visual, yeah, right, that there could be tactile experiments to tell me about observations or or audible experiments about observation, where you would excel in ways that I would suffer because I'm so visually dominant. The   Michael Hingson ** 10:33 issue, though, is that today, there's a lot more technology to do that than there was when I was in school and you were in school, but yeah, I think there is a lot available. There's a company called Independence Science, which is actually owned and run by Dr Cary sapollo. And Carrie is blind, and he is a blind chemist, and he wanted to help develop products for blind people to be able to deal with laboratory work. So he actually worked with a company that was, well, it's now Vernier education systems. They make a product called LabQuest with something like 80 different kinds of probes that you can attach to it, and the LabQuest will will provide visual interpretations of whatever the probes are showing carry, and independent science took that product and made it talk, so that There is now a Talking LabQuest. And the reality is that all those probes became usable because the LabQuest became accessible to be able to do that, and they put a lot of other things into it too. So it's more than just as a talking device, a lab device. It's got a periodic table in it. It's got a lot of other kinds of things that they just put in it as well. But it's really pretty cool because it now makes science a whole lot more accessible. I'm going to have to think about the different kinds of probes and how one could use that to look at a candle. I think that'd be kind of fun.   Scott Hanton ** 12:15 And it's just awesome to hear that there's innovation and space to make science more available to everybody. Yeah,   Michael Hingson ** 12:23 the real problem that we face is the one that we mostly always have faced, which is societal attitudes, as opposed to really being or not being able to do the experiments, is people think we can't, and that's the barrier that we always, usually have to overcome.   Scott Hanton ** 12:39 What I find in my time as a coach, mentor, supervisor, is that if somebody believes they can't do it, they can't do it. Yeah. And so it's often about overcoming their own mental limitations, the limitations that they've placed on themselves,   Michael Hingson ** 12:56 and that's right, or unfortunately, the limitations that other people place on us, and we, all too often and weigh too much, buy into those limitations. So it's it is something that we, especially in the sciences, should recognize that we shouldn't be doing so much of. I know that when I was at UC Irvine as a graduate student, I learned once that there was a letter in my file that a professor wrote. Fortunately, I never had him as a professor, but it and I was in my master's program at the time in physics, and this guy put a letter in my file saying that no blind person could ever absorb the material to get an advanced degree in physics at the University. Just put that in there, which is so unfortunate, because the real thing that is demonstrated there is a prejudice that no scientist should ever have.   Scott Hanton ** 13:51 I'm hopeful that as you graduated, there was a retraction letter in your file as well,   Michael Hingson ** 13:57 not that I ever heard, but yeah. Well, I'd already gotten my bachelor's degree, but yeah. But you know, things happen, but it is a it is a societal thing, and society all too often creates limitations, and sometimes we don't find them right away, but it is one of the big issues that, in general, we have to deal with. And on all too often, society does some pretty strange things because it doesn't understand what science is all about. I know when we were dealing with covid, when it all started, leaving the conspiracy theorists out of it. One of the things that I learned was that we have all these discussions about AI, if you will. But AI was one of the primary mechanisms that helped to develop the mRNA vaccines that are now still the primary things that we use to get vaccinated against covid, because they the artificial intelligence. I'm not sure how artificial. It is, but was able to craft what became the vaccine in a few days. And scientists acknowledged, if they had to do it totally on their own, it would take years to have done what AI did in a few days.   Scott Hanton ** 15:13 The AI technology is amazing and powerful, but it's not new. No, I met a person who shared her story about AI investigations and talked about what she was doing in this field 30 years ago. Yeah, in her master's work. And you know, I knew it wasn't brand new, but I didn't really realize how deep its roots went until I talked to her.   Michael Hingson ** 15:37 I worked as my first jobs out of college with Ray Kurzweil, who, of course, nowadays, is well known for the singularity and so on. But back then, he developed the first reading machine that blind people could use to read printed material. And one of the things that he put into that machine was the ability, as it scanned more material, to learn and better recognize the material. And so he was doing machine learning back in the 1970s   Scott Hanton ** 16:07 right? And all of this is, you know, as Newton said on the shoulders of giants, right, right? He said it a bit cynically, but it's still true that we all in science, we are learning from each other. We're learning from the broader community, and we're integrating that knowledge as we tackle the challenges that we are exploring.   Michael Hingson ** 16:27 So what got you to go into chemistry when you went into college?   Scott Hanton ** 16:33 That's a good question. So when I was 13 years old, I went on a youth a church group youth trip to another city, and so they split us up, and there were three of us from our group that stayed overnight in a host family. And at dinner that night, the father worked in a pharmaceutical company, and he talked about the work he was doing, and what he was doing was really synthetic chemistry around small molecule drug discovery. And for me, it was absolutely fascinating. I was thrilled at that information. I didn't know any scientists growing up, I had no adult input other than teachers about science, and I can remember going back home and my parents asking me how the trip went. And it's like, it's fantastic. I'm going to be a chemist. And they both looked at me like, what is that? How do you make money from it? How do you get that? My dad was a banker. My mom was a school teacher. They had no scientific background, but that that one conversation, such serendipity, right? One conversation when I was 13 years old, and I came home and said, I'm going to be a chemist, and I've never really deviated from that path. Did you have other siblings? Younger brother and another younger sister?   Michael Hingson ** 17:54 Okay? Did they go into science by any remote chance?   Scott Hanton ** 17:58 Not at all. So they were both seventh grade teachers for more than 30 years. So my brother taught math and English, and my sister teaches social studies.   Michael Hingson ** 18:10 Well, there you go. But that is also important. I actually wanted to teach physics, but jobs and other things and circumstances took me in different directions, but I think the reality is that I ended up going into sales. And what I realized, and it was partly because of a Dale Carnegie sales course I took, but I realized that good sales people are really teachers, because they're really teaching people about products or about things, and they're also sharp enough to recognize what their products might or might not do to help a customer. But that, again, not everyone does that, but so I figure I still was teaching, and today, being a public speaker, traveling the world, talking, of course, about teamwork and other things, it's still all about teaching.   Scott Hanton ** 18:57 I think I've always been a teacher, and if you talk to my coworkers along the way, I enjoy helping people. I enjoy sharing my knowledge. There's always been a teacher inside but only in this job as the editorial director at lab manager have I really been able to do it directly. So we've developed what we call the lab manager Academy, and I create e learning courses to help lab managers be more successful, and it's been a passion project for me, and it's been a load of fun.   Michael Hingson ** 19:30 And it doesn't get better than that. It's always great when it's a load of fun, yes,   Scott Hanton ** 19:35 well, so you left college and you got a bachelor's and a master's degree, right? No masters for me, that step you went right to the old PhD, yeah. So I went straight. I went graduated from Michigan State. So Michigan State was on terms back in those days. So graduated in June, got married in July, moved to Wisconsin in August. To graduate school at the end of August at the University of Wisconsin. Okay? And my second year as a graduate student, my professor asked me, Do you want to stop and complete a master's? And I said, Wait, tell me about this word stop. And he said, Well, you'd have to finish the Master's requirements and write a thesis, and that's going to take some time. And I said, Do I have to and he said, No, and I don't recommend it. Just keep going forward and finish your PhD. So that's   Michael Hingson ** 20:30 and what does your wife do?   Scott Hanton ** 20:33 So my wife also is in the graduate program at the University of Wisconsin, and she decided that a master's degree was the right answer for her, because she didn't want to be a PhD scientist in XYZ narrow band of science. She wanted to be a master of chemistry. Okay, and so we took different paths through graduate school, but each of us took the path that worked best for us, and each pass has great value, so we're both happy with the choices that we made,   Michael Hingson ** 21:06 and complement each other and also give you, still lots of great things to talk about over dinner.   Scott Hanton ** 21:12 Absolutely. And she took that master's degree, went into the pharmaceutical industry and largely behaved as a librarian in her first part of her career, she wasn't called a librarian, but what she really did was a lot of information integrating, and then moved into the Library Group, and was a corporate librarian for a long time, and then a community librarian. So that path worked brilliantly for her. She also has a Masters of Library Science. So I have one PhD. She has two Master's degree. I have one bachelor's degree. She has two bachelor's degree.   Michael Hingson ** 21:50 Oh, so you can have interesting discussions about who really progressed further,   21:54 absolutely.   Michael Hingson ** 21:57 Well, that's, that's, that's cute, though. Well, I I got my bachelor's and master's. My wife, who I didn't meet until years later, wanted to be a librarian, but she ended up getting a a Master's at USC in so in sociology and and ended up getting a teaching credential and going into teaching, and taught for 10 years, and then she decided she wanted to do something different, and became a travel agent, which she had a lot of fun with. That is different, it is, but she enjoyed it, and along the way, then we got married. It was a great marriage. She was in a wheelchair her whole life. So she read, I pushed, worked out well, complimentary skills, absolutely, which is the way, way it ought to be, you know, and we had a lot of fun with it. Unfortunately, she passed now two and a half years ago, but as I tell people, we were married 40 years, and I'm sure she's monitoring me from somewhere, and if I misbehave, I'm going to hear about it, so I try to just behave. Sounds like good advice. Yeah, probably certainly the safe way to go. But we, we, we had lots of neat discussions, and our our activities and our expertise did, in a lot of ways, complement each other, so it was a lot of fun. And as I said, she went to USC. I enjoyed listening to USC football because I thought that that particular college team had the best announcers in the business, least when when I was studying in Southern California, and then when we got married, we learned the the day we got married, the wedding was supposed to start at four, and it didn't start till later because people weren't showing up for the wedding. And we learned that everybody was sitting out in their cars waiting for the end of the USC Notre Dame game. And we knew that God was on our side when we learned that SC beat the snot out of Notre Dame. So there you go. Yeah. Yeah. Oh gosh, the rivalries we face. So what did you do after college?   Scott Hanton ** 24:09 So did my PhD at the University of Wisconsin. And one of the nice things, a fringe benefit of going to a big, important program to do your PhD, is that recruiters come to you. And so I was able to do 40 different, four, zero, 40 different interviews on campus without leaving Madison. And one of those interviews was with a company called Air Products. And that worked out, and they hired me. And so we moved to Allentown, Pennsylvania to go to work. I went to work at Air Products and and Helen found a role in the pharmaceutical industry at Merck. And so we did that for a long time. I was initially a research expert, a PhD expert doing lasers and materials and analytical stuff. And over the years. I progressed up the ladder from researcher to supervisor to what did we call it, group head to Section Manager, to operations manager, and ultimately to General Manager.   Michael Hingson ** 25:13 Well, at least being in Allentown, you were close to a Cracker Barrel restaurant. Yes, that is true. That was the closest to one to where we lived in New Jersey, so we visited it several times. That's how I know   Scott Hanton ** 25:26 about it. Maybe we were there at the same time. Michael, maybe this isn't our first. It's   Michael Hingson ** 25:31 very possible. But we enjoyed Cracker Barrel and enjoyed touring around Pennsylvania. So I should have asked, What prompted you to go to the University of Wisconsin to do your your graduate work, as opposed to staying in Michigan. So   Scott Hanton ** 25:47 my advisor at Michigan State, our advisor at Michigan State, told us, here's the top five schools, graduate programs in chemistry, apply to them all. Go to the one you get into. And so I got into three. Helen got into two. The one that was the same was Wisconsin. So that's where we went, yeah?   Michael Hingson ** 26:09 Well, then no better logic and argument than that.   Scott Hanton ** 26:14 It was a great Madison. Wisconsin is a beautiful city. It one of the things I really liked about the chemistry program there then, and it's still true now, is how well the faculty get along together so many collaborative projects and just friendliness throughout the hallways. And yes, they are all competing at some level for grant support, but they get along so well, and that makes it for a very strong community,   Michael Hingson ** 26:41 and it probably also means that oftentimes someone who's applying for something can enlist support from other people who are willing to help.   Scott Hanton ** 26:50 And as a graduate student, it meant that I had more than one professor that I could go to my advisor. There was a whole group of advisors who ran joint group meetings and would give us advice about our work or our writing or our approach, or just because we needed a pep talk, because completing a PhD is hard. Yeah, right, so that community was really important to me, and it's something I took away that when I started my industrial career, I had seen the value of community, and I wanted to build stronger communities wherever I went, yeah.   Michael Hingson ** 27:26 So what does a company, does air products do   Scott Hanton ** 27:31 that's sort of in the name, right? They're an industrial gas company. Got some of their big, biggest products are taking air and separating it into its components of nitrogen, oxygen, oxygen, argon, whatever, right? But at that time, they also had a chemicals business and a semiconductor business, or electronics business. So there was a lot of chemistry going on, although a lot of my work colleagues were chemical engineers who were working on the gasses side of the business, we had significant number of chemistry, sorts material science, sorts of people who are working on the chemicals side. Now, over time, Air Products divested those businesses, and now it's much more of a true industrial gas company. But I had the opportunity to work in an integrated science company that did all sorts of things.   Michael Hingson ** 28:23 Yeah, and as as we know, certainly a little helium never hurt anyone.   Scott Hanton ** 28:30 No little helium, you know, raises people's spirits, it   Michael Hingson ** 28:34 does and their voices, it does. I I've visited helium tanks many times at UC Irvine when they had liquid helium, which was certainly a challenge because of how cold it had to be. But occasionally we would open a valve and little cold but useful helium gas would escape   Scott Hanton ** 28:56 very cold. Please be safe. Cryogens are are dangerous materials, and we gotta make sure we handle them with due respect.   Michael Hingson ** 29:05 Yeah, well, we, we all did and and didn't take too many chances. So it worked out pretty well. So you stayed in Allentown and you stayed with Air Products for how long   Scott Hanton ** 29:19 I was in Air Products for 20 years. So the analytical group that I was part of, we were about 92 or 93 people when I joined the company, when I just left after earning my PhD. After 20 years, that group was down to about 35 just progressive series of decisions that made the department smaller, and as the Department got smaller and smaller, we were worried about our abilities to sustain our work. And so a dear friend and a key colleague, Paula McDaniel, and I, worked to try to see what other kind of opportunities there were. Yeah. And so we reached out to a contract research organization called Intertech to see if they would be interested in maybe acquiring our analytical department. And when we called them, and by the way, we called them before we talked to our boss about it, she forgave us later, but when we called the guy on the end of the phone said, Wait a minute, let me get your file. And it's like, what you have a file on Air Products, analytical, really? Why? Well, it turned out that they had a file, and that they had an active Merger and Acquisition Group, and they wanted an integrated analytical department on the east coast of the US. And so we engaged in negotiation, and ultimately this analytical department was sold by Air Products to Intertech. So on Friday, we're a little cog in a giant engine of an global, international company, and our funding comes from Vice Presidents. And on Monday, we're a standalone business of 35 people, we need to write quotes in order to make money. So it was an enormous challenge to transition from a service organization to a business. But oh my goodness, did we learn a lot,   Michael Hingson ** 31:13 certainly a major paradigm shift,   Scott Hanton ** 31:18 and I was lucky that I lost the coin flip, and Paula won, and she said, I want to be business development director. And I said, thank God. So she went off to be the key salesperson, and Paula was utterly brilliant as a technical salesperson, and I became the operations manager, which allowed me to keep my hands dirty with the science and to work with the scientists and to build a system and a community that allowed us to be successful in a CRO world.   Michael Hingson ** 31:49 So at that time, when you became part, part of them, the new company, were you or the standalone business? Were you working in lab? Still yourself?   Scott Hanton ** 32:01 Yes. So I had the title Operations Manager and all of the scientific staff reported into me, but I was still the technical expert in some mass spectrometry techniques, particularly MALDI and also tough Sims, and so I still had hands on lab responsibility that I needed to deliver. And over time, I was able to train some people to take some of those responsibilities off. But when the weight of the world was particularly heavy, the place for me to go was in the lab and do some experiments.   Michael Hingson ** 32:34 Yeah, still so important to be able to keep your hand in into to know and understand. I know I had that same sort of need being the manager of an office and oftentimes working with other people who were the engineers, coming from a little bit of a technical background as well. I worked to always make sure I knew all I could about the products that I was dealing with and selling, and my sales people who worked for me constantly asked, How come, you know, all this stuff, and we don't then, my response always was, did you read the product bulletin that came out last week? Or have you kept up on the product bulletins? Because it's all right there, whether I actually physically repaired products or not, I knew how to do it. And so many times when I was involved in working with some of our engineers, I remember a few times our field support people, and we were working out of New Jersey, and then in New York at the time, in the World Trade Center, we had some customers up at Lockheed Martin, up in Syria, Rochester, I think it was. And the guys would go up, and then they'd call me on the phone, and we'd talk about it, and between us, we came up with some bright ideas. And I remember one day, all of a sudden, I get this phone call, and these guys are just bouncing off the walls, because whatever it was that was going on between them and me, we figured it out, and they put it in play and made it work, and they were all just as happy as clams at high tide, which is the way it ought to   Scott Hanton ** 34:13 be. It's great to work in a team that finds success. The longer I was in technical management, the more I enjoyed the success of the team. It didn't need to be my success anymore that helping the scientists be successful in their roles was truly satisfying,   Michael Hingson ** 34:33 and that helped you, by definition, be more successful in your role.   Scott Hanton ** 34:36 And no question, it could be seen as a selfish byproduct, but the fact is that it still felt really good.   Michael Hingson ** 34:43 Yeah, I hear you, because I know for me, I never thought about it as I've got to be successful. It's we've got problems to solve. Let's do it together. And I always told people that we're a team. And I have told every salesperson. I ever hired. I'm not here to boss you around. You've convinced me that you should be able to sell our products, and sometimes I found that they couldn't. But I said my job is to work with you to figure out how I can enhance what you do, and what skills do I bring to add value to you, because we've got to work together, and the people who understood that and who got it were always the most successful people that I ever had in my teams.   Scott Hanton ** 35:30 One of the things I strive to do as a leader of any organization is to understand the key strengths of the people on the team and to try to craft their roles in such a way that they spend the majority of their time executing their strengths. Yeah. I've also discovered that when I truly investigate poor performance, there's often a correlation between poor performance and people working in their weaknesses. Yeah, and if we can shift those jobs, change those roles, make change happen so that people can work more often in their strengths, then good things happen.   Michael Hingson ** 36:07 And if you can bring some of your skills into the mix and augment what they do, so much the better.   Scott Hanton ** 36:16 Yeah, because I'm just another member of the team, my role is different, but I need to also apply my strengths to the problems and be wary of my weaknesses, because as the leader of the organization, my words carried undue weight. Yeah, and if, if I was speaking or acting in a space where I was weak, people would still do what I said, because I had the most authority, and that was just a lose, lose proposition   Michael Hingson ** 36:43 by any standard. And and when you, when you operated to everyone's strengths, it always was a win. Yep, which is so cool. So you went to Intertech, and how long were you there?   Scott Hanton ** 36:57 I was at Intertech for 10 years, and work I can if you know, for any listeners out there who work in the CRO world, it is a tough business. It is a grind working in that business, yeah? So it was a lot of long hours and testy customers and shortages of materials and equipment that was a hard a hard a hard road to plow,   Michael Hingson ** 37:22 yeah, yeah, it gets to be frustrating. Sometimes it's what you got to do, but it still gets to be frustrating gets to be a challenge. The best part   Scott Hanton ** 37:32 for me was I had a great team. We had senior and junior scientists. They were good people. They worked hard. They fundamentally, they cared about the outcomes. And so it was a great group of people to work with. But the contract lab business is a tough business. Yeah, so when covid came, you know, the pandemic settles in, all the restrictions are coming upon us. I was tasked as the General Manager of the business with setting up all the protocols, you know, how are we going to meet the number of people this basing the masks, you know, how could we work with and we were essential as a lab, so we had to keep doing what we were doing. And it took me about a week to figure non stop work to figure out what our protocols were going to be, and the moment I turned them into my boss, then I got laid off. So what you want to do in a time of crisis is you want to let go of the the general manager, the safety manager, the quality manager and the Chief Scientist, because those are four people that you don't need during times of stress or challenge or crisis. On the plus side for me, getting laid off was a bad hour. It hurt my pride, but after an hour, I realized that all the things that I'd been stressing about for years trying to run this business were no longer my problem. Yeah, and I found that it was a tremendous weight lifted off my shoulders to not feel responsible for every problem and challenge that that business had.   Michael Hingson ** 39:14 And that's always a good blessing when you when you figure that out and don't worry about the the issues anymore. That's a good thing. It was certainly   Scott Hanton ** 39:25 good for me. Yeah, so I'm not going to recommend that people go get laid off. No world to get fired. But one problem that I had is because Paula and I worked to create that business, I sort of behaved like an owner, but was treated like an employee. And my recommendation to people is, remember, you're an employee, find some personal boundaries that protect you from the stress of the business, because you're not going to be rewarded or treated like an owner.   Michael Hingson ** 39:58 Yeah, because you're not because. Or not.   Scott Hanton ** 40:01 So I got laid off. It was in the height of the pandemic. So, you know, I'm too busy of a human being to sort of sit in a rocking chair and watch the birds fly by. That's not my style or my speed. So I started a consulting business, and that was a lot of fun. I really enjoyed doing the consulting work, but I learned something really important about myself, and that's that while I can sell and I can be an effective salesperson, I don't like selling, and as a company of one, when I didn't sell, I didn't make any money, yeah, and so I needed to figure out something else to do, because I really hated selling, and I wasn't doing it. I was procrastinating, and that made the business be unpredictable and very choppy   Michael Hingson ** 40:51 in that company of one, that guy who was working for you wasn't really doing all that you wanted.   Scott Hanton ** 40:56 Exactly the Yeah, you know me as the founder, was giving me as the salesman, a poor performance review was not meeting objectives. So I had a long time volunteer relationship with lab manager magazine. I had been writing articles for them and speaking for them in webinars and in conferences for a long time, probably more than 10 years, I would say, and they asked me as a consultant to produce a a to a proposal to create the lab manager Academy. So the the founder and owner of the the company, the lab X Media Group, you really saw the value of an academy, and they needed it done. They needed it done. They couldn't figure it out themselves. So I wrote the proposal. I had a good idea of how to do it, but I was new to consulting, and I struggled with, how do I get paid for this? And I had four ideas, but I didn't like them, so I slept on it, and in the morning I had a fifth, which said, hire me full time. I sent in the proposal. An hour later, I had a phone call. A week later, I had a job, so that worked out fantastic. And I've really enjoyed my time at lab manager magazine. Great people, fun work. It's really interesting to me to be valued for what I know rather than for what I can do. Yeah,   Michael Hingson ** 42:23 the two relate. But still, it does need to be more about what you know, what you really bring, as opposed to what you can do, because what you can do in general probably is an offshoot of what you know.   Scott Hanton ** 42:38 So this gives me the opportunity to help lots of people. So on the outside of the company, I'm writing articles, creating courses, giving talks to help lab managers. Because I was a lab manager for a long time, yeah, over 20 years, and I know what those challenges are. I know how hard that job is, and I know how many decisions lab managers need to make, and it's wonderful to be able to share my experience and help them, and I am motivated to help them. So was it hard? Oh, go ahead, on the inside, I'm literally an internal subject matter expert, and so I can coach and teach and help my colleagues with what's the science? What do lab managers really think? How do we pitch this so that it resonates with lab managers, and I think that helps make all of our products better and more successful.   Michael Hingson ** 43:31 So was it hard? Well, I guess best way to put it is that, was it really hard to switch from being a scientist to being a lab manager and then going into being a subject matter expert and really out of the laboratory. So   Scott Hanton ** 43:48 people ask me all the time, Scott, don't you miss being in the lab and doing experiments? And my answer is, I miss being in the lab. And I do miss being in the lab. You know, on very stressful days at Intertech, I'd go in the lab and I'd do an experiment, yeah, because it was fun, and I had more control over the how the experiment was run and what I would learn from it than I did running a business. But the flip side of that is, I do experiments all the time. What I learned as the general manager of a business was the scientific method works. Let's data hypothesis. Let's figure out how to test it. Let's gather data, and let's see if the hypothesis stands or falls. And we ran a business that way, I think, pretty successfully. And even now, in in media and publishing, we still run experiments all the time. And it's kind of funny that most of my editorial colleagues that I work with, they think my favorite word is experiment. My favorite word is still why, but we talk all the time now about doing experiments, and that was a new thing for them, but now we can do continual improvement more in a more dedicated way, and we do it a lot faster. Yeah,   Michael Hingson ** 45:00 yeah. So what's the hardest thing you think about being a lab manager?   Scott Hanton ** 45:06 I think the hardest thing about let me answer that with two. I'm not going to be able to narrow it down to one, so I'll give you two. The first one is you transform, maybe one day to the next, from really being in control of your science and working with whether it's animals or rocks or electrons or chemicals, whatever you're working with, having a great degree of knowledge and a lot of control, and the next day, you're hurting cats. And so it's about that transition from having control over your destiny to influencing people to get the work done, and working with people instead of working with experiments, that's really hard. The second is, as a lab manager, there's endless decisions, and so combating decision fatigue is a big deal, and everybody in the lab depends upon you for the decisions you make. And it's not that every decision has to be perfect, you know, that's just a different failure mode if you try to make perfect decisions, but every decision needs to be made promptly. And as a scientist, I could always make more data in order to make a better decision, but as a lab manager, I would often only have maybe 40 or 50% of the data I wanted, and a decision had to be made. And getting comfortable making decisions in the face of uncertainty is really hard.   Michael Hingson ** 46:29 So certainly, being a lab manager or Well, dealing with managers in the way we're talking about it here, has to be very stressful. How do you how do you cope with the stress?   Scott Hanton ** 46:42 So I think ways to cope with the stress successfully is, first of all, you've got to take care of yourself. You know, we've all flown on airplanes, and what is the safety person in the aisle or on the video? Do oxygen masks will fall from the ceiling, and what do we do with them? We put them on before we help somebody else, right? We all know that. But in the workplace, especially as a manager, it's hard to remember that as we care for our team and try and take care of our team, there might not be enough time or energy or capacity left to take care of ourselves, but if we don't fill that gas tank every day doing something, then we can't help our team. And so one way to deal with the stress is to make sure that you take care of yourself. So   Michael Hingson ** 47:28 what do you do? How do you deal with that? So   Scott Hanton ** 47:31 for me, ways that I can reinvigorate is one. I like being outside and get my hands dirty. So I'm not really a gardener, but I call myself a yard dinner. So I grow grass and I grow flowers, and I trim trees, and I want to go outside, and I want to see immediate return on my effort, and I want it to be better than when I started. And it's good if I have to clean from under my fingernails when I'm doing it. Another thing I like to do is I play all kinds of games I'm happy to play, sorry, with little kids, or I'll play complicated strategy games with people who want to sit at a table for three or four hours at a time. Yeah? And that allows my brain to spin and to work but on something completely different. Yeah. And another thing that's been important for me, especially when I was a lab manager is to be involved in youth coaching, so I coached kids soccer and basketball and baseball teams, and it's just beautiful to be out there on a field with a ball, with kids. And you know, the worries of the world just aren't there. The kids don't know anything about them. And it's fun to work with the ones who are really good, but it's equally fun to work with the ones who have never seen the ball before, and to help them do even the most basic things. And that kind of giving back and paying it forward, that sort of stuff fills my tank.   Michael Hingson ** 48:51 Yeah, I empathize a lot with with that. For me, I like to read. I've never been much of a gardener, but I also collect, as I mentioned before, old radio shows, and I do that because I'm fascinated by the history and all the things I learned from what people did in the 2030s, 40s and 50s, being on radio, much Less getting the opportunity to learn about the technical aspects of how they did it, because today it's so different in terms of how one edits, how one processes and deals with sounds and so on, but it's but it's fun to do something just totally different than way maybe what your normal Job would be, and and I do love to interact with with people. I love to play games, too. I don't get to do nearly as much of it as I'd like, but playing games is, is a lot of fun,   Scott Hanton ** 49:52 and I agree, and it it's fun, it's diverting, it's it helps me get into a flow so that I'm focused on. Me on one thing, and I have no idea how much time has gone by, and I don't really care. You know, people who play games with me might question this. I don't really care if I win or lose. Certainly I want to win, but it's more important to me that I play well, and if somebody plays better, good for   Michael Hingson ** 50:14 them, great. You'll learn from it. Exactly. Do you play   Scott Hanton ** 50:18 chess? I have played chess. I've played a lot of chess. What I've learned with chess is that I'm not an excellent I'm a good player, but not an excellent player. And when I run into excellent players, they will beat me without even breaking a sweat.   Michael Hingson ** 50:34 And again, in theory, you learn something from that.   Scott Hanton ** 50:37 What I found is that I don't really want to work that hard and yeah. And so by adding an element of chance or probability to the game, the people who focus on chess, where there are known answers and known situations, they get thrown off by the uncertainty of the of the flip the card or roll the dice. And my brain loves that uncertainty, so I tend to thrive. Maybe it's from my time in the lab with elements of uncertainty, where the chess players wilt under elements of uncertainty, and it's again, it's back to our strengths, right? That's something that I'm good at, so I'm gonna go do it. I've   Michael Hingson ** 51:20 always loved Trivial Pursuit. That's always been a fun game that I enjoy playing. I   Scott Hanton ** 51:25 do love Trivial Pursuit. I watch Jeopardy regularly. A funny story, when we moved into our new house in Pennsylvania, it was a great neighborhood. Loved the neighbors there. When we first moved in, they invited my wife and I to a game night. Excellent. We love games. We're going to play Trivial Pursuit. Awesome like Trivial Pursuit. We're going to play as couples. Bad idea, right? Let's play boys against the girls, or, let's say, random draws. No, we're playing as couples. Okay, so we played as couples. Helen and I won every game by a large margin. We were never invited back for game night. Yeah, invited back for lots of other things, but not game night.   Michael Hingson ** 52:06 One of the things that, and I've talked about it with people on this podcast before, is that all too often, when somebody reads a question from a trivial pursuit card, an answer pops in your head, then you went, Oh, that was too easy. That can't be the right answer. So you think about it, and you answer with something else, but invariably, that first answer was always the correct answer.   Scott Hanton ** 52:32 Yes, I'm I have learned to trust my intuition. Yeah. I learned, as a research scientist, that especially in talking to some of my peers, who are very dogmatic, very step by step scientists. And they lay out the 20 steps to that they felt would be successful. And they would do one at a time, one through 20. And that made them happy for me, I do one and two, and then I'd predict where that data led me, and I do experiment number seven, and if it worked, I'm off to eight. And so I they would do what, one step at a time, one to 20, and I'd sort of do 127, 1420, yeah. And that I learned that that intuition was powerful and valuable, and I've learned to trust it. And in my lab career, it served me really well. But also as a manager, it has served me well to trust my intuition, and at least to listen to it. And if I need to analyze it, I can do that, but I'm going to listen to it,   Michael Hingson ** 53:31 and that's the important thing, because invariably, it's going to give you useful information, and it may be telling you not what to do, but still trusting it and listening to it is so important, I've found that a lot over the years,   Scott Hanton ** 53:47 Malcolm Gladwell wrote a book called Blink, where he talks about the power of the subconscious, and his claim is that the subconscious is 100,000 times smarter than our conscious brain, and I think when we are trusting our intuition, we're tapping into that super computer that's in our skulls. If you want to learn more, read blank. It's a great story.   Michael Hingson ** 54:10 I hear you. I agree. How can people learn to be better leaders and managers?   Scott Hanton ** 54:18 So I think it's there's really three normal ways that people do this. One is the power of experiment, right? And I did plenty of that, and I made tons of errors. It's painful. It's irritating, trial and error, but I used to tell people at Intertech that I was the general manager because I'd made the most mistakes, which gave me the most opportunity to learn. It was also partly because a lot of my peers wanted nothing to do with the job. You know, they wanted to be scientists. Another way is we, we get coached and mentored by people around us, and that is awesome if you have good supervisors, and it's tragic if you have bad supervisors, because you don't know any better and you take for granted. That the way it's been done is the way it needs to be done, and that prevents us from being generative leaders and questioning the status quo. So there's problems there, too. And I had both good and bad supervisors during my career. I had some awful, toxic human beings who were my supervisors, who did damage to me, and then I had some brilliant, caring, empathetic people who raised me up and helped me become the leader that I am today. So it's a bit of a crap shoot. The third way is go out and learn it from somebody who's done it right, and that's why we generated the lab manager Academy to try to codify all the mistakes I made and what are the learnings from them? And when I'm talking with learners who are in the program, it's we have a huge positive result feedback on our courses. And what I talk to people about who take our courses is I'm glad you appreciate what we've put together here. That makes me feel good. I'm glad it's helping you. But when these are my mistakes and the answers to my mistakes, when you make mistakes, you need to in the future, go make some courses and teach people what the lessons were from your mistakes and pay it forward. Yeah. So I recommend getting some training.   Michael Hingson ** 56:17 What's the difference between management and leadership?   Scott Hanton ** 56:21 I particularly love a quote from Peter Drucker. So Peter Drucker was a professor in California. You may have heard of him before.   Michael Hingson ** 56:29 I have. I never had the opportunity to meet him, but I read.   Scott Hanton ** 56:34 I didn't either material. I've read his books, and I think he is an insightful human being, yes. So the quote goes like this, management is doing things right. Leadership is doing the right things. So as a technical manager, there's a bunch of things we have to get right. We have to get safety right. We have to get quality right. There's an accuracy and precision that we need to get right for our outcomes and our results. Those are management tasks, but leadership is about doing the right things. And the interesting thing about that definition is it doesn't require a title or a role or any level of authority. So anyone can be a leader if you're consistently doing the right things, you are exhibiting leadership, and that could be from the person sweeping the floors or the person approving the budget, or anyone in between.   Michael Hingson ** 57:33 Yeah, I've heard that quote from him before, and absolutely agree with it. It makes a whole lot of sense.   Scott Hanton ** 57:41 Other definitions that I've seen trying to distinguish management and leadership tend to use the words manage and lead, and I don't like definitions that include the words that they're trying to define. They become circular at some level. This one, I think, is clear about it, what its intention is, and for me, it has worked through my career, and so the separation is valuable. I have authority. I'm the manager. I have accountability to get some stuff right, but anyone can lead, and everyone can lead, and the organization works so much better when it's full of leaders   Michael Hingson ** 58:21 and leaders who are willing to recognize when they bring something to the table, or if someone else can add value in ways that they can't, to be willing to let the other individual take the leadership position for a while.   Scott Hanton ** 58:40 Absolutely, and you know that really comes down to building an environment and a culture that's supportive. And so Amy Edmondson has written extensively on the importance of psychological safety, and that psychological safety hinges on what you just said, right? If the guy who sweeps the floor has an observation about the organization. Do they feel safe to go tell the person in charge that this observation, and if they feel safe, and if that leader is sufficiently vulnerable and humble to listen with curiosity about that observation, then everybody benefits, yeah, and the more safe everyone feels. We think about emotion. Emotional safety is they anyone can bring their best self to work, and psychological safety is they can contribute their ideas and observations with no threat of retaliation, then we have an environment where we're going to get the best out of everybody, yeah,   Michael Hingson ** 59:46 which is the way it it really ought to be. And all too often we don't necessarily see it, but that is the way it ought   Scott Hanton ** 59:53 to be. Too many people are worried about credit, or, I don't know, worried about things that I don't see. Yeah, and they waste human potential, right? They they don't open their doors to hire anybody. They they judge people based on what they look like instead of who they are, or they box people in into roles, and don't let them flourish and Excel. And whenever you're doing those kinds of things, you're wasting human potential. And businesses, science and business are too hard to waste human potential. We need to take advantage of everything that people are willing to give. Yeah,   Michael Hingson ** 1:00:33 we've been doing this for quite a while already today. So I'm going to ask as a kind of a last question, what, what advice do you want to leave for people to think about going forward in their lives and in their careers?   Scott Hanton ** 1:00:48 So I was participating in a LinkedIn chat today where a professor was asking the question, what sort of advice would you wish you got when you were 21 Okay, so it was an interesting thread, and there was one contributor to the thread who said something I thought was particularly valuable. And she said, attitude matters. Attitude matters. We can't control what happens to us, but we can control how we deal with it and how we respond, right? And so I think if we can hold our attitude as our accountability, and we can direct our strengths and our talents to applying them against the challenges that the business or the science or the lab or the community faces, and we can go in with some positive attitude and positive desire for for change and improvement, and we can be vulnerable and humble enough to accept other people's ideas and to interact through discussion and healthy debate. Then everything's better. I also like Kelleher his quote he was the co founder of Southwest Airlines, and he said, when you're hiring, hire for attitude, train for skill. Attitude is so important. So I think, understand your attitude. Bring the attitude you want, the attitude you value, the attitude that's that's parallel to your core values. And then communicate to others about their attitude and how it's working or not working for them.   Michael Hingson ** 1:02:31 And hopefully, if they have a positive or good enough attitude, they will take that into consideration and grow because of it absolutely   Scott Hanton ** 1:02:41 gives everybody the chance to be the best they can be.   Michael Hingson ** 1:02:47 Well, Scott, this has been wonderful. If people want to reach out to you, how can they do that?   Scott Hanton ** 1:02:51 So LinkedIn is great. I've provided Michael my LinkedIn connection. So I would love to have people connect to me on LinkedIn or email. S Hanson at lab manager.com love to have interactions with the folks out there.   Michael Hingson ** 1:03:08 Well, I want to thank you for spending so much time. We'll have to do more of this.   Scott Hanton ** 1:03:13 Michael, I really enjoyed it. This was a fun conversation. It was stimulating. You asked good questio

    FTR State of Freight
    Trucking Market Update - Week Beginning July 28, 2025

    FTR State of Freight

    Play Episode Listen Later Jul 29, 2025 20:22


    In this week's episode of FTR's Trucking Market Update podcast, we look at key indicators of the housing market and demand for manufactured products and we review some of the latest trade deals. Plus, we examine the latest data on pre-employment queries of the drug and alcohol clearinghouse and recap the week in diesel prices and the spot market for truck freight as usual.The Trucking Market Update is hosted by FTR's Vice President of Trucking, Avery Vise. As this information is presented, you are welcome to follow along and look at the graphs and indicators yourself by downloading the presentation.Download the PDF: https://ftrintel.com/trucking-podcast Support the show

    Telecom Reseller
    How Robert Half Helps MSPs Scale and Succeed, Amy Kincaid, Vice President at Robert Half, Podcast

    Telecom Reseller

    Play Episode Listen Later Jul 29, 2025


    “We're not here to compete with MSPs—we're here to help them grow, take on more business, and deliver more value to their clients.” — Amy Kincaid, Vice President, Robert Half In this live podcast recorded from Podcast Row at ChannelCon 2025, Doug Green, Publisher of Technology Reseller News, interviews Amy Kincaid, Vice President at Robert Half, to explore how the global talent solutions firm is empowering managed service providers (MSPs) to scale confidently into new markets. With over 300 offices globally and a deep technology talent network enhanced by AI tools, Robert Half is not just another staffing firm. “We've evolved well beyond finance and accounting,” says Kincaid. “In technology, we're enabling MSPs to take on complex, high-demand projects—cloud migrations, AI implementations, ERP rollouts—by delivering vetted, on-demand expertise that aligns precisely with their clients' needs.” Kincaid describes a powerful example: An MSP landed an AI implementation opportunity but lacked internal staff to execute. Instead of passing or overcommitting, the MSP partnered with Robert Half to bring in AI engineers on contract, allowing them to deliver the solution and retain the client. “It's not about hiring full-time. It's about being agile and accessing the right skills, fast,” Kincaid notes. Robert Half's searchable talent database matches highly specific criteria—from certifications and past performance to geography and client industry. Whether the need is for a Dallas-based data engineer with Azure Data Factory experience or a remote cybersecurity architect, the system delivers fast, reliable matches. And in today's remote-friendly world, that speed and precision often makes the difference between winning and losing deals. “We've worked with over 170 MSPs this year alone,” says Kincaid. “Our model supports everything from Tier 1 helpdesk to high-level security and AI roles. We're not replacing MSPs; we're augmenting them so they can say yes to more.” To learn more about Robert Half's specialized technology staffing services, visit https://www.roberthalf.com. MSPs and IT leaders can also connect directly with Amy Kincaid on LinkedIn to discuss opportunities and workforce needs. — Listen to the full podcast at Technology Reseller News ️Featuring: Amy Kincaid, Vice President, Robert Half Hosted by: Doug Green, Publisher, Technology Reseller News Recorded live at ChannelCon 2025, Podcast Row  

    Volume Up by The Tease
    Introducing TED Talks For The Beauty Biz with Debra and Garrison Neill

    Volume Up by The Tease

    Play Episode Listen Later Jul 29, 2025 66:35


    Sponsored by Nutrafolhttps://bit.ly/4lPO2XrInterview with Debra NeillDebra Neill, Principal of Neill, is a speaker, mentor, and a business builder in the beauty industry. She is known for driving “personal leadership” and elevating the beauty community through education and inspiration. Debra is the Chief Energy Officer for Serious Business, a beauty industry annual conference aimed at bringing innovative thinkers and industry leaders together to learn and share success stories, ideas, and valuable lessons. Interview with Garrison NeillGarrison Neill is the Vice President of Neill Corporation, the company behind the award-winning Paris Parker Salons and a leading Aveda distributor across the South. With more than two decades in the professional beauty industry, Garrison is known for blending strategy and heart, driving growth while fostering a culture rooted in creativity, wellness, and purpose.He also plays a key role in producing Serious Business®, one of the industry's most respected leadership and education events. Through this platform and his work at Neill, Garrison is helping salon professionals unlock their full potential with forward-thinking approaches to recruitment, education, and long-term career success.Links:https://www.instagram.com/debra_n_baker/ https://www.linkedin.com/in/debraneillbaker/ https://www.instagram.com/seriousbusinessconf/https://www.instagram.com/garrisonneill/ https://www.seriousbusiness.net/aboutseriousbusiness https://neill.com/?fbclid=PAZXh0bgNhZW0CMTEAAac_xYL0iqhj9v-n9cvXlZi87ex27yxHWWC3xgYzoyigPuf0rJq36qi-hlY7wg_aem_V8w21cIEuyUQe1ENDY8Ibg News from TheTease.com:https://www.thetease.com/get-lindsay-lohans-freakier-friday-disney-princess-hair/https://www.thetease.com/new-redken-artistic-ambassador-network-is-full-of-top-talent-in-color-styling-and-education/ More from TheTease.com:Instagram: https://www.instagram.com/readthetease/ (readthetease)Instagram: https://www.instagram.com/volumeupbythetease/ (volumeupbythetease)Instagram: https://www.instagram.com/kellyehlers/ /...

    2 Mutts Podcast
    Vice President & GM of the Brantford Bulldogs Spencer Hyman

    2 Mutts Podcast

    Play Episode Listen Later Jul 29, 2025 24:06


    Spencer Hyman and Joshua Marshall discuss all things Bulldogs, OHL, Grow of Junior Hockey and the Hyman Charity Celebrity Classic

    Selling Sheet Music
    61. Musicnotes' Dan Heiliger and Tom Nauman on Trends in Digital Sheet Music

    Selling Sheet Music

    Play Episode Listen Later Jul 29, 2025 41:07


    For today's episode I'm sharing an interview I recorded on location at Musicnotes Headquarters in Madison, Wisconsin with Dan Heiliger, the CFO and Vice President, and Tom Nauman, Chief Publications Officer.We had a great conversation about the history of Musicnotes, digital music in general, how to react to trends online and a host of other things. I learned a lot from this conversation and I think you will too.Musicnotes MarketplaceMusicnotes Signature Artists

    The Paul W. Smith Show
    Kelly Wolgamott of Pure Michigan on Making the Most of the Rest of the Summer

    The Paul W. Smith Show

    Play Episode Listen Later Jul 29, 2025 7:17


    July 29, 2025 ~ Kelly Wolgamott, Vice President of Pure Michigan discusses how to make the most of the rest of summer.

    Irish Tech News Audio Articles
    Dell launches new Pro Max laptops with AI features in Ireland

    Irish Tech News Audio Articles

    Play Episode Listen Later Jul 29, 2025 4:55


    Dell Technologies has today announced the launch and availability of its next generation of flagship laptops, now rebranded under the new Dell Premium line. The Pro Max marks a new chapter in Dell's premium offering, replacing the XPS brand while retaining its hallmark craftsmanship, performance, and design. The new line includes the Dell 14 Premium and Dell 16 Premium and are positioned as the company's lead offering for users seeking high-performance, future-ready devices. The laptops are now available in Ireland. New Pro Max laptops have AI features Built on Intel Core Ultra 200H series processors, the Dell Premium range delivers significant gains in both performance and battery life. The 14.5-inch and 16.3-inch screens offer increased display real estate without expanding the devices' footprint, while OLED options with 4K resolution and 120Hz refresh rates provide enhanced visual quality. The range also includes features such as EyeSafe technology for reduced blue light exposure and Liquid Crystal Polymer fan blades designed for more efficient, quiet cooling. Kevin Terwilliger, Vice-President and General Manager of the PC Product Management Group, Dell Technologies said: "We're in a dynamic era where technology serves as both the tool and the canvas for ideas and innovation. Built for the power users, engineers, creators and AI developers transforming industries, these AI PCs not only handle the most demanding AI workflows but set the standard for performance and creativity. "Reliability, configurability, and performance aren't just features - they're the foundation. We know professionals need tools they can count on to tackle their most critical and impactful workloads, and that's what we deliver." Early benchmarks show up to 33% improved performance for general use and up to 21% faster speeds for lighter creative workloads. The 14-inch model offers up to 20 hours of streaming battery life, with the 16-inch version extending to 27 hours using energy-efficient 2K displays. Both laptops support memory speeds up to 8400MHz, while advanced multithreading improves performance for heavier workflows such as video editing or content processing. The Dell 16 Premium can be configured with up to Intel Core Ultra 9 processors and offers 45W sustained CPU power. An optional NVIDIA RTX 50 Series GPU delivers AI-enhanced graphics and DLSS 4 for accelerated image rendering, while Thunderbolt 5 connectivity (optional) supports transfer speeds up to 120Gbps and multi-monitor setups with up to four 8K displays. The smaller Dell 14 Premium model includes integrated graphics with 29% faster processing, and optional RTX 4050 GPU for enhanced creative performance. Both models support Wi-Fi 7 for improved network speed and responsiveness. Build quality and materials used by Dell remain a key focus, with both devices featuring CNC-machined aluminium, Gorilla Glass 3, and a streamlined edge-to-edge design. Sustainability measures have also been expanded, with the range meeting ENERGY STAR 9.0, EPEAT Gold Climate+, and integrating recycled aluminium and plastics in both construction and packaging. All devices ship with Windows 11 and include Copilot on Windows, Microsoft's integrated AI assistant. The release comes ahead of the October 2025 end-of-support date for Windows 10, as businesses and consumers here in Ireland prepare to upgrade to more secure and modern platforms. Pricing and Availability Dell 14 Premium starting at €1,899.00 is now available Dell 16 Premium starting at €1,998.99 is now available See more breaking stories here. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News hav...

    American Potential
    Eric Bott on the REINS Act: How States Are Reining In Bureaucratic Overreach

    American Potential

    Play Episode Listen Later Jul 28, 2025 29:03


    In this episode of American Potential, host David From is joined by Eric Bott, Vice President at Americans for Prosperity, for a powerful look at the growing movement to rein in unelected bureaucrats and restore legislative authority through the REINS Act—Regulations from the Executive In Need of Scrutiny. Eric shares firsthand how this transformative reform is taking root across the country. From its early adoption in Wisconsin and Florida to new victories in Oklahoma, Utah, Wyoming, and Kentucky—with more states on the way—the REINS Act is shifting power back where it belongs: to the people's elected representatives. Through stories of outrageous past regulations that crushed jobs and industries without a single vote, Eric explains how the REINS Act not only prevents future economic harm but also gives states a way to future-proof against the next crisis-driven power grab. With deep insights into the strategy behind the movement, real-world proof from states already seeing results, and an update on federal momentum, this episode is a roadmap for how smart policy—and persistent advocacy—can lead to big wins for freedom. If you're concerned about out-of-control government, economic uncertainty, or the erosion of checks and balances, this conversation is a must-hear.

    The Industrial Talk Podcast with Scott MacKenzie
    Maura Nespoli with Prysmian

    The Industrial Talk Podcast with Scott MacKenzie

    Play Episode Listen Later Jul 28, 2025 19:41 Transcription Available


    Industrial Talk is onsite at DistribuTech 2025 and talking to Maura Nespoli, Vice President at Prysmian about "Cabling solution for energy transition". Scott Mackenzie interviews Maura Nespoli, VP of Sales and Renewable and Sustainable Solutions at Prysmian, a leading cable industry company. Maura discusses Prisma's role in the energy transition, focusing on solar and wind farm solutions. She highlights the company's innovative technologies, such as the eatery X technology, which can reduce energy losses by 30% and CO2 emissions by 25%. Maura emphasizes the importance of digitalization in data centers and the need for sustainable practices in cable manufacturing. She also notes the significant demand for cables in the US, particularly in the data center market, and the challenges of meeting this demand while maintaining efficiency and sustainability. Action Items [ ] @Scott MacKenzie - Connect with Maura on LinkedIn to learn more about Prysmian's sustainable cable solutions. [ ] Explore opportunities to leverage existing infrastructure and optimize efficiency rather than just building new transmission lines. Outline Introduction and Welcome to Industrial Talk Podcast Scott MacKenzie welcomes listeners to the Industrial Talk Podcast, emphasizing the importance of industry professionals and their contributions. Scott mentions the sponsorship by Siemens and encourages listeners to visit siemens.com for more information. The podcast is broadcasting live from Distribute Tech in Dallas, Texas, where industry professionals gather to discuss utilities, transmission, and distribution. Introduction of Maura Nespoli and Her Role Scott introduces Maura Nespoli, who is in the hot seat for the interview. Maura confirms her attendance at the conference and mentions she is from Kentucky, not Milan. Scott and Maura discuss their experiences with bourbon, with Maura expressing her uncertainty about it. Maura provides a brief background about her company, Prysmian, which is leading the cable industry. Maura's Background and Role at Prysmian Maura shares that she is from Italy and has been working in the cable industry for seven years. She explains her role as VP of Sales and Renewable and Sustainable Solutions at Prysmian. Maura elaborates on the importance of the cable industry in the energy transition, focusing on solar and wind farm solutions. She discusses the company's focus on innovation, digitalization, and sustainability, including reducing CO2 emissions and promoting recyclability. Digitalization and Innovation in the Cable Industry Maura explains how digitalization plays a key role in the data center market, which is growing rapidly. She describes the combination of large cables needed in data centers and those related to digitalization. Scott and Maura discuss the various types of cables Prysmian deals with, including transmission, distribution, and specialty cables. Maura highlights the importance of innovation in keeping up with the fast-paced market and the company's efforts to stay ahead. Sustainability and Innovation in Cable Manufacturing Maura discusses the company's approach to sustainability, including reducing CO2 emissions and promoting recyclability. She explains the role of R&D in building cables that are more sustainable and efficient. Maura introduces the company's eatery

    Bernie and Sid
    Paul Zuber | Executive Vice President, The Business Council of New York State, Inc. | 07-28-25

    Bernie and Sid

    Play Episode Listen Later Jul 28, 2025 19:31


    Executive Vice President of The Business Council of New York State, Inc., Paul Zuber, calls into the show to talk about the difficulties New York businesses face, particularly regulations such as the All Electric Building Act, which increases costs for builders and consumers. This legislation mandates the use of electric appliances in new constructions and plans to phase out gas and oil services by 2029, which, according to Zuber, will exacerbate affordability issues. Learn more about your ad choices. Visit megaphone.fm/adchoices

    People Behind the Science Podcast - Stories from Scientists about Science, Life, Research, and Science Careers
    823: Probing Protein Dynamics from Molecular Switches to Shape-Changing Viral Particles - Dr. Ganesh Anand

    People Behind the Science Podcast - Stories from Scientists about Science, Life, Research, and Science Careers

    Play Episode Listen Later Jul 28, 2025 41:11


    Dr. Ganesh Anand is an Associate Professor of Chemistry as well as Biochemistry and Molecular Biology at The Pennsylvania State University (or Penn State University) at the University Park campus. He is also an elected Board Member of the International Society for Hydrogen/Deuterium Exchange Mass Spectrometry (HDX-MS). Research in Ganesh's lab examines molecular switches. He wants to know how molecules interact with one another and how they switch from one state to another. These tiny molecular switches act almost like electrical switches turning on and off the functions of different molecules. He also does research on viruses and how they change shape to infect their hosts. Beyond his scientific interests, Ganesh has also been passionate about music for as long as he can remember. He takes voice lessons now and enjoys singing in choirs in his free time. He received his bachelor's degree in pharmacy and his master's degree in biological sciences from Birla Institute of Technology and Science in India. Next, Ganesh attended Rutgers University where he earned his PhD in biochemistry. Afterwards, he conducted postdoctoral research as a Howard Hughes Medical Institute Research Fellow at the University of California San Diego. Ganesh served on the faculty in the Department of Biological Sciences at the National University of Singapore for over a decade before accepting a faculty position at Penn State where he is today. His lab is recognized as a Waters World Center of Innovation in Hydrogen/Deuterium Exchange Mass Spectrometry. Ganesh is founding member and former Director of the Singapore National Laboratory for Mass Spectrometry (SingMass) and the former Vice President of the Singapore Society for Mass Spectrometry. In this interview, he shares more about his life and science.

    Path to Mastery
    Staying Ahead of a Shifting Real Estate Industry with AI | Marketing & Sales with Sam Trimble

    Path to Mastery

    Play Episode Listen Later Jul 28, 2025 56:18


    Full Name: Sam Trimble Email: sam.trimble@fnf.com Phone Number: +19152697634 Sam helps companies grow. As Vice President of Strategic Growth and Development with Fidelity National Financial, Sam has worked with hundreds of title companies, law firms, and lenders and thousands of real estate agents across the United States, helping them navigate the constantly shifting sectors of marketing, sales, and technology. One size does not fit all, and Sam brings simple, executable, and attainable steps that can help any real estate industry-related business grow its client base and create raving fans of its current customers, regardless of market conditions. Connect with David LINKS: www.davidhill.ai  SOCIALS: Facebook:  https://www.facebook.com/davidihill/ LinkedIn:  https://www.linkedin.com/in/davidihill YouTube: https://www.youtube.com/c/DavidHillcoach  TicTok: www.tiktok.com/@davidihill Instagram: https://www.instagram.com/davidihill  X: https://twitter.com/davidihill   RING LEADER AI DEMO CALL: 774-214-2076   

    Behind the Numbers: eMarketer Podcast
    The Missing Link in Omnichannel: How Authentic Brand Storytelling Drives Real Connection | Behind the Numbers

    Behind the Numbers: eMarketer Podcast

    Play Episode Listen Later Jul 28, 2025 25:17


    On today's podcast episode, we discuss what “authentic storytelling” looks like in practice, surprising findings about the authenticity levels between print and digital, and what's most important when it comes to a “brand's handshake.” Join our conversation with Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, and Vice President of Brand Marketing at Quad, Heidi Waldusky. Listen everywhere you find podcasts and watch on YouTube and Spotify.   Report link - https://www.quad.com/wp-content/uploads/2025/05/the-harris-poll-quad-the-return-of-touch-report-2025.pdf   To learn more about our research and get access to PRO+ go to EMARKETER.com   Follow us on Instagram at: https://www.instagram.com/emarketer/   For sponsorship opportunities contact us: advertising@emarketer.com   For more information visit: https://www.emarketer.com/advertise/   Have questions or just want to say hi? Drop us a line at podcast@emarketer.com    For a transcript of this episode click here: https://www.emarketer.com/content/podcast-missing-link-omnichannel-how-authentic-brand-storytelling-drives-real-connection-behind-numbers     © 2025 EMARKETER

    Public Health Review Morning Edition
    956: Suicide Prevention Legal Mapping, Applied Public Health Training

    Public Health Review Morning Edition

    Play Episode Listen Later Jul 28, 2025 4:13


    Ali Maffey, Vice President of Social and Behavioral Health at ASTHO, explains how ASTHO's new legal map assists with suicide prevention infrastructure; Noell Stone, Practicum and Capstone Director at the University of New Mexico's College of Population Health, shares why two of New Mexico's universities developed a unified framework for applied public health training; ASTHO is now accepting applications for its DELPH program; ASTHO member Dr. Brooke Cunningham of Minnesota and ASTHO alumni Dr. Nilesh Kalyanaraman of Maryland and Paula Nickelson of Missouri were announced as new board members of the Public Health Accreditation Board; and a new ASTHO blog article describes a recent assessment of public health data aimed at better understanding the health needs of people with disabilities.  ASTHO Web Page: New ASTHO Legal Map Illuminates State and Territorial Suicide Prevention Infrastructure ASTHO Webinar: State and Territorial Infrastructure for Suicide Prevention: Exploring New Legal Maps University of New Mexico: New Mexico Universities Join Forces to Bolster Public Health Training ASTHO Leadership Development Public Health Accreditation Board: PHAB Announces 2025-26 Board of Directors ASTHO Blog: Designing With, Not For: Stakeholder-Centered Approaches to Disability Health Data  

    Your Brand Amplified©
    Beyond the Beat: The Influence of Music on Paul Schmidt's Marketing Innovation

    Your Brand Amplified©

    Play Episode Listen Later Jul 28, 2025 37:09


    Paul Schmidt's journey from a music major to the Vice President of Marketing Innovation at SmartBug Media showcases the powerful intersection of creativity and technology in the business world. His background in music has equipped him with unique skills that translate well into marketing, emphasizing the importance of creativity in crafting compelling narratives that resonate with audiences. Schmidt advocates for a shift in focus from merely acquiring new clients to nurturing existing customer relationships, highlighting the untapped potential within current client bases for sustainable growth. In the rapidly evolving landscape of digital marketing, Schmidt stresses the significance of data-driven decision-making. By gaining a comprehensive understanding of customer interactions across various touchpoints, businesses can tailor their marketing strategies to meet the specific needs of their clients. He also emphasizes the transformative role of artificial intelligence in enhancing creativity and innovation, encouraging organizations to embrace AI as a tool for uncovering insights while maintaining the authenticity of human creativity. To stay updated on the latest developments in HubSpot and maximize its potential, sign up for SmartTake, the #1 Monthly HubSpot Vidcast. Get valuable insights into the newest features and updates from HubSpot, to navigate the platform effectively. For more information and to register, visit SmartBug Media. For the accessible version of the podcast, go to our Ziotag gallery.We're happy you're here! Like the pod?Support the podcast and receive discounts from our sponsors: https://yourbrandamplified.codeadx.me/Leave a rating and review on your favorite platformFollow @yourbrandamplified on the socialsTalk to my digital avatar

    Teleforum
    Current Issues in Church Autonomy Doctrine: Categorical Immunity, Collateral Order Doctrine, and Neutral Principles of Law

    Teleforum

    Play Episode Listen Later Jul 28, 2025 74:34


    The United States Supreme Court first acknowledged what would become the church autonomy doctrine, also known as the ecclesiastical abstention doctrine, in the 1871 case of Watson v. Jones, 80 U.S. 679 (1871). That case involved a schism in a Presbyterian church in Louisville, Kentucky, over the issue of slavery. The Court fashioned a principle that civil courts should not decide issues regarding faith, doctrine, and membership. Later, in Kedroff v. Saint Nicholas Cathedral, 344 U.S. 94 (1952), the Court cemented the rule of deference to ecclesiastical bodies in internal church disputes, grounding the rule in the First Amendment and applying it to states through the Fourteenth Amendment. However, a competing rule emerged in certain circumstances in a 5-4 decision in Jones v. Wolf, 443 U.S. 595 (1979). In Jones, a divided Court held that civil courts may also use “neutral principles” of law to resolve church schisms involving property disputes. Today, courts wrestle with the dilemma of applying deference or neutral principles and face challenging questions regarding the nature of the church autonomy doctrine, including whether it is jurisdictional in nature and its application in a variety of circumstances.Join us for a conversation among religious liberty advocates on these and related topics.Featuring:Prof. Carl H. Esbeck, R. B. Price and Isabelle Wade & Paul C. Lyda Professor Emeritus of Law, University of Missouri School of LawL. Martin Nussbaum, Partner, First & Fourteenth PLLCEric Rassbach, Vice President and Senior Counsel, The Becket Fund for Religious LibertiesHiram Sasser, Executive General Counsel, First Liberty Institute(Moderator) Hon. Brantley Starr, District Judge, United States District Court for the Northern District of Texas

    the Joshua Schall Audio Experience
    Packaging Isn't Your Brand

    the Joshua Schall Audio Experience

    Play Episode Listen Later Jul 28, 2025 25:35


    If I were to mention “branding,” what would be one of the first things that pops into your head? Since many of you are likely CPG industry stakeholders…I'd assume packaging design topped the list. And that makes sense because the right packaging is crucial for CPG products…as you can't sell what the consumer doesn't notice from a distance (especially within today's age of the endless aisle). But while packaging design is certainly an important way to create a positive first impression by visually indicating what your CPG brand represents inside-and-out…it's only one of many cascading strategic choices needed to create something truly distinct and special within the ultra-competitive CPG industry. And it was refreshing to hear that framework show up at different moments throughout this diverse conversation with the Vice President of Strategic Marketing at Resource Label Group, Melanie Edwards Virreira. Beyond discussing a few packaging design tips and tricks to enhance connection with today's consumers, we examined how to best retain your brand identity system when shifting into different formats…and why packaging should really be considered a “below the line” marketing expense instead of included within cost of goods sold. Additionally, we examined the unlocked value that gets created when you stop being primarily transactional with your supplier relationships. Follow - Pour Decisions Podcast Also, an extra special thanks to Cognizin, for not only being the Title Sponsor of The Beverage Forum 2025...but supporting this awesome piece of content!

    Telecom Reseller
    Customer Experience at the Center: How BCN Telecom Is Redefining Service Delivery, Podcast

    Telecom Reseller

    Play Episode Listen Later Jul 28, 2025


    “It's not the SLA—it's the XLA. We measure success by how well we deliver the customer's experience.” — Tom Boggs, BCN Telecom In an era where enterprise customers expect seamless delivery, rock-solid security, and AI-enhanced services, BCN Telecom is rising to the occasion with a bold, customer-centric approach. In this episode of Technology Reseller News, Doug Green speaks with Tom Boggs, Vice President of Service Delivery at BCN Telecom, about how the company is redefining managed services through experience-level agreements (XLAs), vertical customization, and rapid adaptability. BCN Telecom isn't just connecting networks—it's co-owning business outcomes. With a managed services ecosystem spanning connectivity, SD-WAN, SASE, and cloud applications, BCN integrates diverse technologies into a single, curated solution tailored to each customer's industry and goals. Boggs explains how this means shifting from static vendor relationships to dynamic partnerships. Boggs highlights three major forces shaping today's delivery expectations: • Cloud-first and hybrid IT strategies • Security-driven design • Customer outcome focus Security is front and center—layered into every deployment, from edge computing to fully managed firewalls and secure remote access. But it's the convergence of security and connectivity, aligned with smart project planning, that sets BCN apart in large-scale, multi-site rollouts. AI and automation also play a key role. Boggs shares how BCN equips its project managers with AI-powered note-taking tools to capture call insights in real-time—speeding up delivery and enhancing the customer experience. Some clients have even adopted these tools themselves. Boggs emphasizes that BCN's strength lies in its team—empowered to act quickly and resolve issues without the bottlenecks of large bureaucracies. This agility enables BCN to adapt instantly to partner and customer feedback, creating tailored solutions for even the most complex verticals, from healthcare to retail. At the heart of the conversation is a clear message: customer success is not one-size-fits-all. Through real-time data analytics, outcome-driven customization, and an empowered workforce, BCN is helping clients move from legacy MPLS to future-ready SD-WAN and edge security—while ensuring productivity never takes a back seat to protection. Learn more about BCN Telecom's solutions at https://www.bcntele.com.

    Digital Politics with Karen Jagoda
    The Johnson Amendment Under Fire with Rebecca Markert Americans United for Separation of Church and State

    Digital Politics with Karen Jagoda

    Play Episode Listen Later Jul 28, 2025 25:28


    Rebecca Markert, Vice President and Legal Director of Americans United for Separation of Church and State , joins Deepak Puri, CEO of The Democracy Labs, to discuss the fundamental American principle of the separation of church and state, as included in the Constitution. The Johnson Amendment, passed 70 years ago, is a critical law that prevents churches and charities from endorsing or opposing political candidates.  Deepak and Rebecca talk about: Historical perspective of the Johnson Amendment and bipartisan support Efforts to inject more religion into public schools   The threat of religious beliefs being used to undermine democratic principles  The rise of White Christian nationalism and efforts to dismantle the separation between church and state Calls to action                         #TheDemLabs #AmericansUnitedforSeparationofChurchandState #AU #SeparationofChurchandState #JohnsonAmendment au.org TheDemLabs.org  

    From Washington – FOX News Radio
    The GOP's Summer Assignment: Sell The President's Agenda, Trade Deals

    From Washington – FOX News Radio

    Play Episode Listen Later Jul 28, 2025 34:12


    On July 4th, President Trump signed into law the comprehensive budget plan, known as the 'One Big, Beautiful Bill.' The President announced that there's hardly a livelihood that this bill would not benefit. Over the weekend, the House Ways and Means Committee held a hearing at the Reagan Library in California to listen to those who praised the bill. However, since President Trump signed it, Democrats have kept up their opposition to the budget plan. Ways and Means Chairman Rep. Jason Smith (R-MO) joins the Rundown to discuss how the 'big bill' will benefit Americans.  An increasing number of Americans are choosing to work for themselves. According to new research from Statista, more than half of the workforce in the United States is expected to be freelancing by 2028. In response, lawmakers are advocating for independent workers to receive voluntary, portable workplace benefits. In the meantime, gig workers in some states are already benefiting from a pilot program launched by DoorDash that offers a savings account. The Vice President and Global Head of Public Policy at DoorDash, Max Rettig, joins the podcast to discuss the details of this program. Plus, commentary from FOX News Digital columnist David Marcus.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

    Elevator Careers
    Anthony Marchese: Where You Started, Where You Are, and Where You're Going

    Elevator Careers

    Play Episode Listen Later Jul 28, 2025 26:48


    Intro:Today's guest, Anthony Marchese, grew up on the shop floor of his family's elevator controls business — literally riding his tricycle between controller panels. From those early days to designing New York City's first inclined elevator, Anthony's journey is a blend of legacy, innovation, and vision for the future.Anthony is currently Vice President Technical Services at VDA and a member of the VDA new product committee. In this interview, we talk predictive maintenance, elevating performance with smart tech, and what it takes to thrive in a rapidly changing industry. Join us as we dig into this exciting topic. Summary:Anthony Marchese, Vice President of Technical Services at VDA, discussed his journey in the elevator industry, influenced by his family's legacy. He highlighted his work on New York City's first inclined elevator and emphasized the importance of predictive maintenance using advanced sensors for vibrational analysis, temperature, and water infiltration. Marchese stressed the need for proactive maintenance to avoid catastrophic events and the importance of embracing technology to optimize performance. He encouraged young professionals to be enthusiastic and take risks, citing Jim Valvano's inspirational speech as a guiding principle.

    Spirit Filled Media
    Fire on the Earth - The Prophets of the Old Testament

    Spirit Filled Media

    Play Episode Listen Later Jul 28, 2025 30:15


    Peter Herbeck is the Vice President and Director of Missions for Renewal Ministries. Peter oversees the work of lay mission teams throughout the world who work to equip Catholic lay people, bishops, priests, and religious to respond to Blessed Pope John Paul II's call for a new evangelization. He has traveled extensively in the U.S., Canada, Africa, and Eastern Europe for the past thirty years, assisting and training local churches in proclaiming the gospel of Jesus Christ and ministering through the exercise of spiritual gifts.  In this episode, Peter talks about how we are all prophets.Fire On the Earth Airs weekdays at 5am and 2pm Pacific Time go to Spiritfilledevents.com you can also get our free app for your Android and Apple devices. Search Spirit Filled Radio to access our radio app. Support the show

    Banker With A Beer: A Podcast Series by Northwestern Bank

    In this episode of Banker with a Beer, Jerry sits down with Jane Johnson, NB's Vice President of Residential lending. Topics discussed include:  Update on the Chippewa Valley housing market Current housing market rates Home Lending Basics Ways for parents to assist children in purchasing homes Beverages Enjoyed: Modicum's Muirhead Scottish Ale Thank you for listening to this episode! Help support the show by leaving Banker with a Beer a 5-star rating or review on Apple or Spotify. Banker with a Beer is brought to you by Northwestern Bank. A community bank headquartered in Chippewa Falls, Wisconsin. Follow us on Facebook or learn more on our website northwesternbank.com. We're a community bank with all the services of a big bank in a personalized friendly size. Member FDIC.

    Outgrow's Marketer of the Month
    Snippet: Subho Mukherjee, Vice President and Global Head of Sustainability Emphasizes How the World Can Accelerate its Sustainability Journey

    Outgrow's Marketer of the Month

    Play Episode Listen Later Jul 28, 2025 1:19


    Subho Mukherjee, VP and Global Head of Sustainability, emphasizes how the world can accelerate its sustainability journey by learning from different regions—Europe's circularity drive and India's deeply rooted circular practices. He highlights that instead of focusing on divisions, embracing cultural differences in sustainability approaches through cross-continental collaboration can drive innovation. As part of the ICT value chain impacting energy, utilities, manufacturing, and transportation, he advocates for ecosystem-wide partnerships that leverage diverse regional strengths to create meaningful environmental impact.Watch the full episode here

    Energy Central Power Perspectives™ Podcast
    The Grid's Secret Weapon Smarter Field Data

    Energy Central Power Perspectives™ Podcast

    Play Episode Listen Later Jul 28, 2025 30:03


    The biggest threat to grid modernization? It might be hiding in your GIS. Utilities are racing toward smarter, more dynamic grid systems—layering on DERs, EVs, ADMS, and DERMS. But there's a hidden bottleneck holding everything back: the massive disconnect between field data and back-office systems. In this episode of Power Perspectives, Adrian McNulty, Vice President of Utility Solutions at IQGeo, joins to dig into why real-time, mobile-first GIS systems are the unsung heroes of the modern grid. Adrian draws from more than two decades of experience in utility software to explain why outdated systems and poor field connectivity are dragging down the potential of advanced grid technologies—and how forward-thinking utilities are fixing it. Tune in to learn why traditional GIS platforms are falling short in the DER era, what it means to truly unify the field and the office around a single source of truth, and how utilities can streamline tools into one spatial solution. Key Links: Energy Central Post: TBD Adrian McNulty on Energy Central: https://www.energycentral.com/member/Hij9uuGDVf IQGeo on Energy Central: https://www.energycentral.com/IQGeo Video version on YouTube: https://youtu.be/Mr-52iczOUc Ask a Question to Our Future Guests: Do you have a burning question for the utility executives and energy industry thought leaders that we feature each week on Power Perspectives? Leave us a message here for your chance to be featured in an upcoming episode: www.speakpipe.com/EnergyCentralPodcast

    Treasure Island Oldies
    Episode 699: Rock & Roll News July 27, 2025

    Treasure Island Oldies

    Play Episode Listen Later Jul 28, 2025 4:37


     From Treasure Island Oldies.com, this is the Rock & Roll News for the Week of July 27, 2025. This weekly Podcast covers events that took place this week in Rock & Roll History; who was in the studio recording what would become a big hit, and spotlight artists that are celebrating birthdays this week.Join me for the entire weekly four hour radio show, Treasure Island Oldies, The Home of Lost Treasures at www.treasureislandoldies.com.On the air every week since 1997, TreasureIslandOldies.com is one of the longest continuously-running radio shows on the Internet; and this year we are celebrating our 28th Anniversary! The show is hosted by veteran record label executive and broadcaster, Michael Godin. During his career at A&M Records, he became Vice-President of A&R and discovered and signed Bryan Adams to the label, along with multi award-winning songwriter and recording artist, Paul Janz. Michael also signed The Payolas whose Eyes Of A Stranger has become a classic. He returned to his radio roots in 1997 when Treasure Island Oldies began and continues to this day.The Treasure Island Oldies Broadcast Partners Network is always interested in welcoming new stations to its ever-growing network of stations around the world, including Canada, USA, England, Scotland, New Zealand, Sweden, and Ireland. If you'd like to air Treasure Island Oldies or the Rock & Roll News Podcast on your station, contact michael@treasureislandoldies.com.Keep up to date with late breaking news by coming to the Treasure Island Oldies Blog.And follow Michael Godin on Facebook.

    Founders Unfiltered
    Ep 134: Reskilling India's workforce ft Imarticus learning

    Founders Unfiltered

    Play Episode Listen Later Jul 27, 2025 38:50


    Brought to you by the Founders Unfiltered podcast by A Junior VC - Unscripted conversations with Indian founders about their story and the process of building a company. Hosted by Aviral and Mazin.Join us as we talk to Nikhil Barshikar, the Founder and CEO of Imarticus Learning about their story.Nikhil holds a Bachelor's degree in Finance and Economics from Rutgers University and an MBA from London Business School.He has held leadership roles including Vice President at Lehman Brothers and Nomura India, Executive Director at Nomura Securities, and Investment Committee Member at BLinC Invest. In 2012, he went on to found Imarticus Learning.

    AJC Live
    From the Frontlines: How Artificial Intelligence Can Both Spread and Fight Hate

    AJC Live

    Play Episode Listen Later Jul 27, 2025 37:24


    "From the Frontlines" is an ADL podcast which brings listeners to the frontline in the battle against antisemitism and hate through conversations with ADL staff who are living that battle every day. Today's frontline is unlike any we've faced before - it's digital, it's rapidly evolving, and it's reshaping how hate spreads and how we fight it. Nowhere is this more clear than with artificial intelligence. The irony, though is that the same technology that holds incredible promise for fighting hate is also being weaponized to spread it at unprecedented speed and scale. Today's conversation explores both sides of this digital battleground with three experts who are literally on the frontlines of this technological fight. 1. Daniel Kelley, Director of Strategy and Operations at ADL's Center for Technology and Society. Daniel leads ADL's efforts to understand how emerging technologies impact hate and extremism, and he's been instrumental in developing ADL's approach to AI governance. 2. Sara Aniano, a Disinformation Analyst at ADL's Center on Extremism. Sara tracks how AI is being used to create and spread false narratives that fuel antisemitism and other forms of hate, and her work helps us stay ahead of rapidly evolving disinformation tactics. 3. Tomer Poran, Vice President of Solution Strategy at ActiveFence, a company that uses AI to detect and counter online harms. Tomer brings a private sector perspective on how technology companies are grappling with these challenges and developing solutions. Together, they help us understand not just the threats we face, but the tools we have to fight back. This conversation was originally recorded in June 2025 as a moderated panel at ADL New York/New Jersey's Annual Meeting. In the audience were the region's top leaders and donors. To read more about ADL's concerns about artificial intelligence, click here to view a recently released report on the subject from ADL's Center for Technology and Society: https://www.adl.org/resources/press-release/anti-jewish-and-anti-israel-bias-found-leading-ai-models-new-adl-report.

    Becker’s Healthcare Podcast
    Amy Jordan, Vice President of Consumer Digital Engagement at UnitedHealthcare

    Becker’s Healthcare Podcast

    Play Episode Listen Later Jul 26, 2025 12:03


    This episode features Amy Jordan, Vice President of Consumer Digital Engagement at UnitedHealthcare, discussing the launch of Smart Choice, a data-driven provider search tool designed to simplify healthcare navigation. Amy shares how the platform uses personalization and quality metrics to improve member experience and how it fits into UnitedHealthcare's broader digital transformation strategy.

    Boston Public Radio Podcast
    BPR Full Show 7/25: Beaches and Burgers

    Boston Public Radio Podcast

    Play Episode Listen Later Jul 25, 2025 150:27


    Local woman, coyote wrangler and NBC10 Boston's Sue O'Connell guest hosts with Jim.Julie Millican, Vice President of Media Matters, joins for this week's edition of Press Play media analysis. Irish folk band Solas performs ahead of this weekend's Lowell Folk Festival. We also talk with festival founders Seamus Eagan and Winnie Hogan, plus executive director Lee Viliesis.GBH's Callie Crossley discusses a protest on Nantucket against Vice President JD Vance, WBZ layoffs, Trump's latest push to prevent “woke AI," new Obama conspiracy theories and reflections on the death of Hulk Hogan and Malcolm-Jamal Warner. Rep. Jake Auchincloss and MIT economist Jon Gruber join to talk about their recent essay called “The Case for New Cities."

    Rich Zeoli
    Rand Paul: The DOJ Should Charge Fauci, Test Validity of Autopen Pardon

    Rich Zeoli

    Play Episode Listen Later Jul 24, 2025 49:22


    The Rich Zeoli Show- Hour 3: 5:05pm- While appearing on Fox News with Jesse Waters, Sen. Rand Paul (R-KY) called on the Department of Justice to charge Dr. Anthony Fauci with lying to Congress—testing the validity of an autopen pardon. 5:15pm- During an interview with CNN's Kaitlan Collins, former Director of National Intelligence during the Obama Administration James Clapper said he has already “lawyered up” over his role in the Russia collusion hoax. 5:30pm- Dr. Victoria Coates— Former Deputy National Security Advisor & the Vice President of the Davis Institute for National Security and Foreign Policy at The Heritage Foundation—joins The Rich Zeoli Show to discuss the release of declassified documents suggesting the Obama Administration manufactured intelligence to create the 2016 Russian interference narrative. She's also the author of the book: “The Battle for the Jewish State: How Israel—and America—Can Win.”

    Rich Zeoli
    Remembering Wrestling Legend Hulk Hogan

    Rich Zeoli

    Play Episode Listen Later Jul 24, 2025 186:01


    The Rich Zeoli Show- Full Episode (07/24/2025): 3:05pm- Jack Ciattarelli—Republican candidate for Governor of New Jersey and a former New Jersey State Representative—joins The Rich Zeoli Show to discuss his tireless efforts to defeat Democrat Mikie Sherrill in November's election. Plus, is it “sauce” or “gravy”? 3:30pm- Wrestling legend Hulk Hogan has passed away at age 71. Last year, Hogan notably endorsed Donald Trump at the RNC Convention—telling the crowd: “Let Trump-a-mania run wild, brother!” 3:35pm- Flashback: Rich's conversation with Education Secretary Linda McMahon after the RNC Convention—she jokingly gives Rich credit for coming up with the idea to get Hulk Hogan to speak at the convention. 3:40pm- While delivering remarks and remembering Hulk Hogan, Governor Ron DeSantis (R-FL) was interrupted by a far-left protester who repeatedly screamed profanities until being escorted out of the press conference by security. 3:50pm- CNN's Brian Stelter remembered Hulk Hogan…for filing lawsuits against the media? 4:05pm- On Thursday, President Donald Trump met with Federal Reserve Chair Jerome Powell to tour the new Federal Reserve building which is in the process of being constructed. While speaking with reporters, Trump said he would “love” for the Fed to “lower interest rates.” 4:15pm- On Thursday, President Donald Trump signed an executive order to “restore order to American cities and remove vagrants” from the streets. It aims at addressing the homelessness and public safety crisis in U.S. cities. The order focuses on increasing civil commitment for homeless individuals with mental illness or addiction, cracking down on urban vagrancy, and redirecting federal resources away from programs like "housing first" and "safe consumption sites." 4:30pm- South Park debuted its 28th Season on Wednesday night—targeting President Donald Trump and mocking Paramount (which recently paid $1.5 billion for the rights to South Park). Doesn't this completely disprove the baseless claim that The Late Night Show was cancelled because Stephen Colbert was too critical of the president? According to reports, Colbert's show is losing $40 million per year. 5:05pm- While appearing on Fox News with Jesse Waters, Sen. Rand Paul (R-KY) called on the Department of Justice to charge Dr. Anthony Fauci with lying to Congress—testing the validity of an autopen pardon. 5:15pm- During an interview with CNN's Kaitlan Collins, former Director of National Intelligence during the Obama Administration James Clapper said he has already “lawyered up” over his role in the Russia collusion hoax. 5:30pm- Dr. Victoria Coates— Former Deputy National Security Advisor & the Vice President of the Davis Institute for National Security and Foreign Policy at The Heritage Foundation—joins The Rich Zeoli Show to discuss the release of declassified documents suggesting the Obama Administration manufactured intelligence to create the 2016 Russian interference narrative. She's also the author of the book: “The Battle for the Jewish State: How Israel—and America—Can Win.” 6:05pm- Wrestling legend Hulk Hogan has passed away at age 71. Last year, Hogan notably endorsed Donald Trump at the RNC Convention—telling the crowd: “Let Trump-a-mania run wild, brother!” 6:30pm- Jon Riches—Vice President for Litigation & General Counsel at the Goldwater Institute—joins The Rich Zeoli Show to discuss his latest article, “Court Affirms that Public School DEI Indoctrination Isn't a Trade Secret.” You can read it here: https://www.goldwaterinstitute.org/victory-court-affirms-that-public-school-dei-indoctrination-isnt-a-trade-secret/ 6:40pm- Jack Ciattarelli—Republican candidate for Governor of New Jersey and a former New Jersey State Representative—joins The Rich Zeoli Show to discuss his tireless efforts to defeat Democrat Mikie Sherrill in November's election. Plus, is it “sauce” or “gravy”?