Podcasts about chief digital officers

Afraid AI will replace you? The real risk is being outpaced by people who use it.Today, I'm joined by Henrik de Gyor, Chief Digital Officer of My AI Fluency and a no-nonsense digital transformation leader. He's an expert in how to streamline content operations, integrate AI responsibly, and scale workflows without chaos. Expect practical lessons on metadata, change management, and building repeatable systems that deliver measurable results.In this series we break down practical workflows for meetings, writing, health, and career growth. Listen now and tell us: where will you start?Remote work creates a special kind of writing pressure: you're answering messages, switching projects, and trying to sound clear while your attention is split. That's why AI writing tools are showing up everywhere, and why an MIT study finding roughly 40% faster completion on workplace writing tasks gets people's attention. The real promise is not “AI replaces writers”, but “AI supports remote workers” by adding structure, speeding up drafts, and helping you move from messy thoughts to usable words. For anyone writing emails, memos, LinkedIn posts, blog posts, or podcast scripts, the productivity gain comes from reducing blank-page time and getting to a solid first draft sooner.Looking for Remote Work?Click here remoteworklife.io to access a private beta list of remote jobs in sales, marketing, and strategy — plus get podcasts, real-world tips and business insights from founders, CEOs, and remote leaders. subscribe to my free newsletter Connect on LinkedIn

Doug Straton, CMO, BazaarvoiceBefore joining Bazaarvoice, Doug served as the Chief Digital Officer at The Hershey Company, earning a Hot Topics/HP Top 100 Global CDO award, where he oversaw digital business development across marketing, sales, category management, product development, insights, and enterprise digital transformation. Before that, he held a series of global Marketing and Strategy leadership roles at Unilever, including VP of Digital, E-commerce, Omnichannel and Data, and Head of Global E-Commerce Strategy and Innovation.Doug is currently an advisor to DCG (Digital Commerce Global) and has also recently served as an advisor to NectarFirst, Catena Clearing, and Alert Innovation. Doug has been a featured speaker at academic institutions such as Wharton, NYU, and Penn State, as well as at leading industry events including NRF, FMI, and Shoptalk. His thought leadership has been featured in Business Insider, USA Today, and MarketWatch. He has been frequently quoted in publications such as the Wall Street Journal, CNN, and Forbes. Doug lives in New York with his wife of 25 years, has a college-aged bodybuilding son, and a wildly enthusiastic French bulldog.

In 1998, Miloš Topić arrived in the U.S. with two suitcases and zero English. Today, he is the VP and Chief Digital Officer at a major university, leading thousands. How do you close that gap?In this episode, we explore the "Refugee Grit" mindset—an unfair advantage that allows leaders to thrive in chaos and innovate when there is no roadmap. We're breaking down a "golden nugget" from the Leaders in Tech podcast that reveals the exact strategies Miloš used to scale the executive ladder by focusing on people, problem-solving, and the "Machete Principle."This story is just the beginning. If you want to hear the full, deep-dive conversation about the future of tech leadership and Miloš's incredible journey, you can watch the complete episode here:https://youtu.be/arkNzF6GyGM[What You'll Learn]

In dieser Episode spreche ich mit Herbert Lohninger, Chief Digital Officer bei der ACP-Gruppe.Wir sprechen über folgende Themen:-Wie baut man als Chief Digital Officer eine Datenstrategie auf, die KI-Use-Cases wirklich ermöglicht?-Wie identifiziert man KI-Use-Cases im Unternehmen schnell – ohne in „KI um der KI willen“ zu verfallen?-Embedded AI vs. zentrale AI: Wann lohnt sich Copilot/Tool-KI – und wann lohnt sich ein eigener Agent auf dem Data Layer?-Wie misst man den Business Value von Copilot & GenAI im Alltag?-Wie entwickelt man ein Kundenportal mit 360-Grad-Kundensicht?-Wie organisiert man KI-Kompetenzaufbau im Unternehmen ?Erhalte jede Woche aktuelle Strategien in dein E-Mail Postfach: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.stateofprocessautomation.com/Podcast-Moderator: Christoph PacherLinkedInInterviewgast: Herbert Lohninger, Chief Digital Officer, ACP-GruppeLinkedIn

Die Medien-Woche Ausgabe 330 vom 27. Februar 2026 Mit Christian Meier https://www.linkedin.com/in/christianmeierpost/ Heute zu Gast ist Christian Meinberger – Chief Digital Officer der LEONINE Studios und Geschäftsführer der i&u Studios https://www.iustudios.de/ https://www.leoninestudios.com/people Wir sprechen über diese Themen: 1 Die Zukunft der Creator Economy / 2 Streaming und die Produzenten / 3 Die neue Doku-Realityserie "Brabus – One Second Wow" SHOWNOTES 1 Creator Economy https://blog.medientage.de/journalismus-am-scheideweg-lokales-darbt-creator-boomen https://www.business-punk.com/brand/creator-economy-am-abgrund-warum-ad-revenue-tot-ist/ https://medieninsider.com/die-creator-economy-ist-maennlich-fuer-redaktionen-ist-das-eine-chance/26912/ 2 Streaming https://www.tagesschau.de/kultur/drama-serien-erobern-das-smartphone-100.html https://www.bpb.de/lernen/bewegtbild-und-politische-bildung/563086/streaming-im-umbruch/ https://www.simon-kucher.com/de/insights/streaming-studie-so-streamt-deutschland 3 Brabus-Serie https://www.brabus.com/de-de/brand/news/osw-doku.html https://www.leoninestudios.com/news/artikel/brabus-one-second-wow-neuartige-doku-reality-serie-bietet-erstmals-exklusiven-einblick-in-die-welt-der-highend-supercars-und-ihrer-macher-10217 https://www.horizont.net/marketing/nachrichten/one-second-wow-warum-die-luxus-mobility-marke-brabus-in-serie-geht-233277 -- Impressum:Diensteanbieter Christian Meier/Stefan Winterbauer Die Medien-Woche Schwiebusser Str. 44 10965 Berlin E-Mail-Adresse: diemedienwoche@gmail.com Stefan Winterbauer Christian Meier Links auf fremde Webseiten: Die Inhalte fremder Webseiten, auf die wir direkt oder indirekt verweisen, liegen außerhalb unseres Verantwortungsbereiches und wir machen sie uns nicht zu Eigen. Für alle Inhalte und Nachteile, die aus der Nutzung der in den verlinkten Webseiten aufrufbaren Informationen entstehen, übernehmen wir keine Verantwortung. ⁠⁠⁠⁠⁠⁠Erstellt mit kostenlosem Datenschutz-Generator.de von Dr. Thomas Schwenke⁠⁠⁠⁠⁠⁠ KontaktmöglichkeitenInhaltlich verantwortlich:Haftungs- und Schutzrechtshinweise Learn more about your ad choices. Visit megaphone.fm/adchoices

AI search is on every marketer's lips, but is it that fundamentally different from basic SEO? Tom Telford, Chief Digital Officer at Clarity, argues that if you have the basics right, you'll also show up in LLM results. But best practice is one of the toughest things to succeed at, if we've learnt anything on the #ShinyNewObjectPodcast.  Tune in to hear Tom's advice on nailing the confluence between comms, PR and SEO to get your brand found by ChatGPT. #chatgpt #LLMsearch #GEO #marketingpodcast #datadrivenmarketing

Voices is a new mini-series from Humanitarian AI Today. In short daily flashpods, we pass the mic to guests to tell us about new projects, events and advances in artificial intelligence and to discuss topics that are important to the humanitarian community. In this flashpod, Golestan (Sally) Radwan, Chief Digital Officer with the United Nations Environment Program and a Board Member of the Allen Turing Institute speaks with Panagiotis Moutis, Assistant Professor at the City College of New York and a member of the Climate Change AI initiative about AI's environmental “sustainability paradox” with Humanitarian AI Today Producer, Brent Phillips. Balancing technology's potential to solve complex environmental problems against AI's ecological costs, high energy consumption, water usage and e-waste, Sally and Panos emphasize that AI is not a magic solution but a complex equation where the new tools that we'll use to save the environment are themselves taxing its resources, and suggest that AI's value must be weighed against costs and resources that the technology draws away from other humanitarian and environmental needs. The participants explore the potential of on-device machine learning to reduce the environmental footprint of AI by shifting workloads from data centers to local hardware and discuss the critical role of data infrastructure and global cooperation in addressing climate change. Sally touches on the challenges of data interoperability, noting that too many different standards exist for environmental data, which complicates the "multivariable analysis" needed for accurate climate forecasting. Panos offers a somber closing perspective, likening the struggle against climate change to a war where key battles may already be lost. He argues that AI's greatest potential might lie in creating clear, uncurated narratives to help the public and politicians grasp the existential urgency of the crisis. To help address this need for reliable information, Sally highlights the launch of EnvironmentGPT, a new tool designed to make environmental science easier to access and understand. Humanitarian AI Today is a community-led initiative advised and co-produced by collaborating organizations and technology companies. Amidst a fragmented landscape, the podcast serves as a recognizable channel for organizations, donors, and innovators to collectively use to report AI projects, events and advances, turning raw insight into collective intelligence.

In this episode, Dr. Zafar Chaudry, Senior Vice President, Chief Digital Officer and Chief AI and Information Officer at Seattle Children's, shares how the organization is deploying agentic AI for clinical pathways, ambient documentation and translation tools, while strengthening cybersecurity, optimizing IT spend and expanding digital access for patients and families.

In this episode, Dr. Zafar Chaudry, Senior Vice President, Chief Digital Officer and Chief AI and Information Officer at Seattle Children's, shares how the organization is deploying agentic AI for clinical pathways, ambient documentation and translation tools, while strengthening cybersecurity, optimizing IT spend and expanding digital access for patients and families.

In this episode, Dr. Zafar Chaudry, Senior Vice President, Chief Digital Officer and Chief AI and Information Officer at Seattle Children's, shares how the organization is deploying agentic AI for clinical pathways, ambient documentation and translation tools, while strengthening cybersecurity, optimizing IT spend and expanding digital access for patients and families.

Matt Garrepy is Chief Critic at CMSCritic.com, Chief Digital Officer at Solodev, and has worked far and wide at companies like IBM, Microsoft, and Amazon.  Matt talks in this episode about growing up in Rhode Island, living around the USA, sports, clusters, his career in technology, storytelling, and entrepreneurship.  

In This Episode Payments are getting faster. From RTP to stablecoins, rails are modernizing. Speed alone doesn't equal progress, however. As real-time payment systems expand, banks, businesses, and policymakers are asking a bigger question: how do new payment rails actually change how money moves, decisions get made, and value is created? In this episode of Breaking Banks, host Jason Henrichs brings together Dominic Venturo, SEVP and Chief Digital Officer at U.S. Bank and David Watson, President and CEO at The Clearing House to explore what is really changing beneath the surface. The trio discuss: how instant payments are moving beyond consumer use cases into business and treasury workflows, where banks are finding real opportunity (and where they aren't), and how tools like request-for-payment and stablecoins are reshaping cash flow and transparency. Share with industry friends and colleagues. The episode is not to be missed!

Is AI really eliminating jobs, or is it redefining skills? In this episode of Technovation, Peter High speaks with Ehren Powell, Chief Digital Officer of Marathon Petroleum Corporation, about leading digital transformation at one of America's largest and most complex industrial enterprises. Powell shares how he is building a skills-first organization—decomposing roles, augmenting capabilities with AI, and reassembling work around differentiated processes. Key topics include: Why AI should be treated as a value multiplier—not a strategy How data contextualization unlocks massive sensor environments The creation of data domain ownership across the enterprise Applying edge technology and AI to improve safety and reliability Why curiosity and reinvention define the future workforce

Peter Kornberg: How a Non-Recruiter Built $1M+ Revenue 15 years in a row (with Just 6 People)Peter Kornberg never worked a day as an agency recruiter.He worked in Advertising and Marketing and became a Chief Digital Officer.He ran a product design agency in New York City. Clients started asking for talent they couldn't afford to engage the agency for. So Peter said: "We can provide you some people."That was 15 years ago.What started as an ad hoc favour became UX Hires -a staffing and recruitment firm that's done $1M+ in revenue every single year since (with a team of six).But it wasn't always lean and profitable.In 2021, they had 60 open roles. A full team of employees. An expensive New York City office. Peter hired a leader to run the recruitment business."He didn't bring in any business. He wasn't particularly effective at managing," Peter admits."Didn't really fulfil that potential."They were grinding. Burning out. Taking on everything that came through the door."We didn't effectively weigh the roles that came in as we saw everything as money. Everything was opportunities. So we just went for everything."The team wasn't profitable, this model wasn't working.So Peter stripped it back.He kept only his best recruiters and sourcers. People who could deliver exceptional outcomes regardless of market conditions. No 360 recruiters, only delivery consultants with him focusing on winning all new business."Really focus on people that can deliver great outcomes," he says. "I can handle the rest around that, which is client relationships."But here's what makes Peter different.He split his team between sourcing and recruiting. Sourcers find people; that's all they do. Recruiters manage clients and placements. It's all relationship-based building.60% of his revenue now comes from contract and he's rebuilt his entire approach to work: "I could probably get more done in five hours of really productive work than 15 hours of grinding away and burning out."He doesn't believe in “hustle culture” and he's not trying to build an empire. He's quietly built a sustainable, profitable role business that gives him his life back.We cover:- Why never being a recruiter became his biggest advantage- The 60-role mistake that nearly broke the business- How he rebuilt around just 6 people and hit $1M+ consistently- The split desk model (and why he refuses 360 recruiters)- Why 60% contract revenue changed everything- The failed leader hire (and why BD roles are so hard to delegate)- Time blocking and the 5-hour productivity principle- How AI is reshaping UX and product design recruitmentThis isn't about scaling fast or an exit strategy.It's about a non-recruiter who stumbled into being a recruiter, nearly burned out chasing growth, and rebuilt a million-dollar business around what actually works: small team, high margins, client relationships.No investment decks and growth-at-all-costs. Just profitability and freedom.If you've ever wondered whether you can build a 7-figure recruitment business without the complexity, the burn-out, or the endless headcount - this episode will help!__________________________________________Episode Sponsor: Remote RecruitmentHiring shouldn't be slow, stressful, or expensive. That's why there's Remote Recruitment — the smart hiring partner for modern businesses.They don't just help you find great people. They help you access elite South African talent that's ready to deliver. No PAYE. No NI. No bloated overheads. Just trained, remote professionals who integrate seamlessly into your team.Their process handles everything: sourcing, shortlisting, onboarding, and retention. Fully managed. Fully supported. Fully remote.And now, Remote Recruitments has entered a new...

You can't scale AI on fragmented data. In this episode of Technovation, Peter High speaks with Ogi Redzic, Chief Digital Officer of Caterpillar, about the foundational platform transformation that made rapid AI innovation possible across a $65B industrial enterprise. Ogi shares how retiring legacy systems, consolidating data into the Helios cloud platform, and establishing trusted data pipelines enabled CAT Digital to launch an enterprise AI assistant in just 10 months. Key topics include: Building Helios to process millions of data pipelines daily Turning unplanned downtime into predictive maintenance at scale Scaling $5B in industrial e-commerce Partnering with NVIDIA on edge AI and digital twins Aligning digital teams to measurable business outcomes

Send a textAndrea Iorio is one of Brazil's most requested keynote speakers on digital transformation, innovation, and leadership. His work has reached more than 50,000 people through live talks, and his podcasts have surpassed 300,000 downloads. A former Head of Tinder across Latin America and Chief Digital Officer at L'Oréal Brazil, he brings firsthand experience leading digital change inside large organizations. Today, he advises leaders, teaches MBAs, and studies how AI reshapes work, skills, and decision making. His latest book, Between You and AI, explores how humans stay relevant as machines take on more cognitive tasks.In this conversation, we discuss:Why AI replaces tasks rather than entire jobs, and how reframing work around tasks changes how leaders redesign roles, workflows, and value creation.Andrea shares surprising data from a global HR survey that reveals why 93% of HR leaders prioritize soft skills over hard skills in new hires, and why this trend signals a massive shift in the future of work.Andrea outlines nine new skills, grouped into Three Pillars of Transformation essential for professionals and leaders: cognitive, behavioral, and emotional.Why asking better questions matters more than producing answers, and how prompting extends beyond AI inputs into everyday leadership and decision making.Andrea shares how L'Oréal's reverse mentoring program shifted the C-Suite's perspective on emerging digital trends, demonstrating why understanding the Gen Z consumer requires direct immersion over passive presentations.What the rise of autonomous AI agents means for responsibility, goal setting, and collaboration, and why agency remains a human obligation even as systems gain autonomy.Resources:Subscribe to the AI & The Future of Work NewsletterConnect with Andrea on LinkedInAI fun fact articleOn how investors decide what to fund in gen AI and what most entrepreneurs get wrong

Tune in this week to hear Peter Floyd, Chief Digital Officer at the Department of Local Government, Water and Volunteers, as he shares a practical and people-focused approach to making cyber security everyone's business. He explains why most cyber risk comes from everyday behaviours—not technology—and how organisations can lift awareness and capability across the workforce without extra budget or heavy technical language. Through real examples, Peter shows how short, engaging communications, humour, and simple behavioural nudges can dramatically improve cyber awareness and reduce risk. The episode offers clear, relatable lessons for public sector leaders looking to build a stronger security culture by meeting people where they are and making cyber relevant to their daily work and lives. Peter Floyd, Chief Digital Officer, Department of Local Government, Water and Volunteers For more great insights head to www.PublicSectorNetwork.co  

NHRA is entering one of the most ambitious growth phases in its 75-year history.In this Race Industry Week by EPARTRADE interview, Brad Gerber, NHRA Vice President and Chief Digital Officer, breaks down how drag racing is evolving across media, digital platforms, gaming, sponsorship, and fan engagement—setting the stage for a historic NHRA 75th Anniversary Season in 2026.

In dieser Folge von „Das Ohr am Netz“ steht für Sven Oswald und Sidonie Krug die Frage im Mittelpunkt, warum die Verwaltungsdigitalisierung hakt und wie wir den Turbo einschalten können. Diskutiert wird, wie die Verwaltung in Deutschland tatsächlich digital wird und wo politische Ansprüche auf praktische Umsetzung treffen. Staatliche Digitalisierung gilt als zentrale Voraussetzung für Leistungsfähigkeit und Nutzerfreundlichkeit, im Alltag aber zeigt sich oft ein anderes Bild. Insights dazu liefern Martina Klement und Ann Cathrin Riedel. Martina Klement ist Staatssekretärin für Digitalisierung und Chief Digital Officer des Landes Berlin. In Berlin treibt sie nicht nur einzelne Projekte voran, sondern gestaltet im Rahmen einer umfassenden Verwaltungsreform, wie Behörden strukturell und digital modernisiert werden können. Sie bringt konkrete Erfahrungen aus der Praxis ein, wo föderale Strukturen, Zuständigkeiten und Reformdruck aufeinandertreffen und warum digitale Angebote dort entstehen oder ins Stocken geraten. Einen anderen Blick bringt Ann Cathrin Riedel, Geschäftsführerin des NExT-Netzwerks, ein. Sie nimmt die Perspektive der Zivilgesellschaft ein und ordnet ein, warum bekannte Probleme der Verwaltungsdigitalisierung seit Jahren ungelöst bleiben. Im Gespräch geht es um Nachnutzung digitaler Lösungen, kulturelle und organisatorische Hürden, Führungsfragen sowie darum, was Verwaltung aus gescheiterten Digitalprojekten lernen muss. Diese Folge beleuchtet, warum viele gute Ideen im Verwaltungssystem nicht skaliert werden, welche Faktoren Reformen beschleunigen können und wie Deutschland die Verwaltung zugänglicher für Bürgerinnen und Unternehmen machen kann. Redaktion: Erik Jödicke, Christin Müller, Irmeline Uhlmann, Anja Wittenburg Schnitt: David Grassinger Moderation: Sidonie Krug, Sven Oswald Produktion: eco – Verband der Internetwirtschaft e.V.

Today, I'm joined by Henrik de Gyor, Chief Digital Officer of My AI Fluency and a no-nonsense digital transformation leader. He's an expert in how to streamline content operations, integrate AI responsibly, and scale workflows without chaos. Expect practical lessons on metadata, change management, and building repeatable systems that deliver measurable results.In this series, we break down practical workflows for meetings, writing, health, and career growth. Listen now and tell us: where will you start?Remote work gives freedom, yet meetings still drain time and attention. The old model of half-listening while scribbling notes creates errors, missed context, and long post-call cleanup. The conversation centers on a better way: use AI to capture the full meeting, extract a crisp summary, and map action items with owners and dates. This shift frees you to be present, ask sharper questions, and make decisions in real time. Instead of juggling tabs and bullet points, you focus on outcomes while a transcript anchors the details you'll need later. It's not about buying the trendiest app; it's about redesigning a workflow that eliminates rework.Looking for Remote Work?Click here remoteworklife.io to access a private beta list of remote jobs in sales, marketing, and strategy — plus get podcasts, real-world tips and business insights from founders, CEOs, and remote leaders. subscribe to my free newsletter Connect on LinkedIn

In this episode, Verena Gründel talks to Andrea Lederer, Chief Digital Officer at Weleda, the iconic natural cosmetics brand loved by Bella Hadid. Andrea shares her journey of digitally transforming a 105-year-old heritage company, building e-commerce structures from the ground up, and aligning digital goals with brand values like premiumization and sustainability. They discuss how Andrea restructured teams, harmonized global data, launched new digital campaigns, and what it takes to move fast without losing sight of brand identity. 5 Data-Driven Takeaways from the Podcast: When Andrea joined, the digital team was "somewhere in marketing" — not linked to sales or customers. Reporting systems were disconnected. “As global CDO, I couldn't even tell you how much we were selling digitally,” she says. That changed fast. She aligned her strategy with Weleda's four corporate goals: internationalization, digitization, premiumization, and product innovation. “We asked: what role does digital play in each? Then we translated it into team and individual goals,” Andrea explains. She also brought in structure. “We clarified roles, cleaned up CRM, launched paid media, and set pricing rules.” Quick wins like Prime Day campaigns and social media boosts delivered instant ROI without compromising brand positioning. Weleda's first D2C-webshop launched in 2024.Today, 40% of webshop traffic comes from paid media. Global sales achieved double-digit growth in 2025. Digital were outpacing traditional channels. Andrea restructured and re-hired nearly the entire digital team. In autumn 2025 Weleda launched it's first social-first campaign ever: for the new product Booster Drops- When Andrea joined, the digital team was "somewhere in marketing" — not linked to sales or customers. Reporting systems were disconnected. “As global CDO, I couldn't even tell you how much we were selling digitally,” she says. That changed fast. She aligned her strategy with Weleda's four corporate goals: internationalization, digitization, premiumization, and product innovation. “We asked: what role does digital play in each? Then we translated it into team and individual goals,” Andrea explains. She also brought in structure. “We clarified roles, cleaned up CRM, launched paid media, and set pricing rules.” Quick wins like Prime Day campaigns and social media boosts delivered instant ROI without compromising brand positioning. “We didn't go below the market. We just adjusted our pricing to become competitive,” she clarifies. +++ Stay up to date until then with Verena's newsletter, DMEXCO Digital Digest – the most important news from the world of digital marketing in Germany and internationally, delivered straight to your inbox.https://go.dmexco.com/digital-digest-current-edition

How should you respond to the fastest shift in tech we've ever seen? Make more mistakes. Today, we're talking to Andrea Iorio, author of Between You and AI and former Chief Digital Officer at L'Oréal. We discuss why asking better questions matters more than having all the answers, how reverse mentoring can transform organizational learning, and why becoming antifragile through smart mistakes is the key to thriving alongside AI. All of this right here, right now, on the Modern CTO Podcast!  To pick up a copy of "Between You and AI," check it out here!

Welcome back to our special season bringing you the best sessions from the Definitive AI Forum for Media, Information and Events, which we held with Flashes & Flames in London at the end of last year. This week we're featuring a panel discussion on how AI is reshaping B2B data and information companies. On the panel - moderated by Chris Duncan of Seedelta - were Piers North, CEO at Reach Plc, Henry Faure Walker, CEO at Newsquest, Emily Shelley, CEO, PA Media Group and Joanna Levesque, Managing Director at FT Strategies. On the panel - moderated by Natasha Christie-Miller - were Dean Curtis, CEO at LexisNexis Risk Solutions, Nicola Tillin, EVP of Lions Intelligence, Christopher Gasson, founder at Global Water Intelligence, and John Barnes, Chief Digital Officer at William Reed. The panel discussed a variety of approaches to partnering and licensing content to AI companies, balancing this with protecting IP and value, and ways AI is being used to enhance products for both small and large B2B players. The panel also shared how they're using AI internally, and where others can get started. Read the key takeaways from this session, find our weekly newsletter and more on voices.media

Today's episode features guest host Michael Upshall (guest editor, Charleston Briefings) who talks with Andrew Smeall, VP, Product Innovation at Sage. Andrew is a leader in digital scholarly publishing. He began his career in publishing, and became interested in media and technology, while working at the Center on US-China Relations, which he describes as a "think tank" that produces research on US-China environmental relations and US-China economic relations, where he worked to organize research projects, make their white papers more interesting  and to make that research more discoverable using WordPress sites or flash sites.  He joined Hindawi while working towards his MBA, where he learned about open access and led the redevelopment of its publishing platform, eventually becoming Chief Digital Officer.  Now at Sage, he builds technology strategy for their research business and journals business, helping to decide what platforms to build and which to buy, whether to develop a technology in house or work with a vendor who supplies it, and deciding how best to provide these needed services to researchers.  In this conversation, Andrew also delves into some challenges facing current publishing models and provides some interesting viewpoints.  The video of this interview can be found here: https://youtu.be/oCXaZSwAU9U LinkedIn: https://www.linkedin.com/in/mupshall/ https://www.linkedin.com/in/smeall/ Keywords: #Science #OpenScience #Research #ResearchWorkflow #OpenResearch #ResearchPublishing #Metadata #DigitalTransformation #ResearchIntegrity #ResearchCulture #ScientificPublishing #HumanitiesPublishing #PublishingTechnology #Discovery #LibraryTechnology #Innovation #career #scholcomm #ScholarlyCommunication #libraries #librarianship #LibraryNeeds #LibraryLove #ScholarlyPublishing #AcademicPublishing #publishing #LibrariesAndPublishers #podcasts

Mark outlines why the Trimble Dimensions conference last November was the right time to make such a big AI splash in the AECO sectors, details where the company is headed with its expansion of the Trimble Marketplace to create a more open and integrated ecosystem, looks back on lessons from his prior Chief Digital Officer role as to what it has taken both technically and culturally inside Trimble to reach this level of digital maturity (and ultimately AI readiness), and finally gets out the crystal ball for where we're headed in 2026.   

In this special episode, host Cindi Howson pulls together the most useful, and hard-won, lessons from a year of conversations with Data Chiefs leading the GenAI charge. With generative and agentic AI no longer a side experiment, this episode spotlights five practices early adopters can rely on to move from pilots to profit. Expect straight talk on what to prioritize, how to bring people with you, and how to scale AI with the trust, literacy, and guardrails that make impact stick.Key Moments:Tying AI to Real Dollars with Anand Iyer, Ecolab (02:10): Anand cuts through the GenAI FOMO and brings everything back to a simple survival test: if you can't draw a straight line from an AI initiative to top-line growth or bottom-line savings, it won't last. His lesson is a sharp reminder that “cool” doesn't scale, value does. Leading Through Ambiguity with Karen Stroup, WEX (06:01): Karen names what everyone's feeling: ambiguity is paralyzing. She explains how leaders earn trust by shrinking the unknown into learnable, bite-sized experiments and creating the psychological safety people need to engage instead of resist.Building Practical AI Literacy at Scale with Josh Cunningham, Lloyds Banking Group (12:42):  Josh shares how Lloyds Banking Group makes literacy impactful by meeting people where they are. Rather than one-size-fits-all training, they pair broad fundamentals with role-specific learning so every business unit can build confidence in ways that match their actual work. Scaling Responsible Agentic AI with Noelle Russell, AI Leadership Institute (25:09): Noelle steps in with a practical framework for building agentic systems that don't go rogue. She walks through the POET framework and stresses that responsible AI isn't a final checkpoint. It's something you embed from the first idea to production, with guardrails that protect people and outcomes.Embedding AI Where Work Happens with Ilan Twig, Navan (32:35): Ilan tells a classic early-adopter story: start with a business problem, move fast, and be ruthless about what needs building versus buying. His lesson is that AI wins when it's inside the workflow, supporting decisions at the point of impact rather than living in a separate tool. Don't Let Perfection Stall Progress with Ketan Karkhanis, ThoughtSpot (40:59): Ketan shares a culture gut-check: waiting for perfect metrics, perfect KPIs, or perfect clarity is how progress dies. He argues for visible, trust-building iteration, because in AI, speed to learning beats speed to certainty. Key Quotes:“One thing that people sometimes forget is that at the end of the day, it's all about are we either saving money or making money? And are you able to show that in the bottom line or the top line in a measurable way?” - Anand Iyer“I don't think there's any chief anything officer that should not be considering AI today. I think if you're not considering AI, you are at the risk of being disrupted because you're not going to be learning at the pace with the rest of the industry, and there's someone out there looking for a better way.” - Karen Stroup“It's trying your best to meet people where they are… Finding a way to anchor the [AI] learning to something that's relevant to their day-to-day role is always going to make it land better.” - Josh Cunningham“ When people lose 70% of their trust in you, they just don't buy from you, they don't work for you, they don't talk about you… and your business starts to die. I think that trust component is a human component… and it is underpinning all the other philosophies that I have.” - Noelle Russell“When you asked me about how to educate yourself on AI, I think that companies must make a decision, and quickly, this or that.” - Ilan Twig“ Don't let perfection be the enemy of progress.” - Ketan KarkhanisGuest Bios Anand IyerAnand Iyer is the SVP, Chief Data Officer at Ecolab, where he leads the company's global data and analytics strategy. Based in Mechanicsburg, Pennsylvania, he oversees enterprise data governance, business intelligence, engineering, and advanced analytics to accelerate Ecolab's digital transformation. Since joining in 2018, Anand has held several senior roles, including VP of Enterprise Architecture and VP of Architecture for Commercial Digital Solutions, helping to scale IoT and data-driven platforms across the organization.Karen StroupKaren joined WEX in 2022 as Chief Digital Officer, a newly created role. She brings more than 15 years of experience leading product management, digital, and innovation organizations focused on software as a service offerings, primarily in financial services.Josh CunninghamJosh Cunningham is the Group Head of Data and AI Culture at Lloyds Banking Group, where he leads the Data Culture Pillar—one of five strategic pillars in the Group's data strategy. He is focused on embedding data-driven mindsets across the organization and empowering teams to unlock the full value of data.Noelle RussellNoelle Russell is a multi-award-winning speaker, author, and AI Executive who specializes in transforming businesses through strategic AI adoption. She is a revenue growth + cost optimization expert, 4x Microsoft Responsible AI MVP, and named the #1 Agentic AI Leader in 2025. She has led teams at NPR, Microsoft, IBM, AWS and Amazon Alexa, and is a consistent champion for Data and AI literacy and is the founder of the "I ❤️ AI" Community teaching responsible AI for everyone.Ilan TwigIlan Twig is the co-founder and Chief Technology Officer (CTO) of Navan, the leading modern travel and expense management platform, globally. As CTO, Ilan drives Navan's product development and engineering efforts, leveraging cutting-edge technologies — including AI — to enhance user experience and operational efficiency. Ketan KarkhanisKetan Karkhanis is the CEO of ThoughtSpot, the Agentic Analytics Platform company. Prior to joining the company in September 2024, Ketan was the Executive Vice President and General Manager of Sales Cloud at Salesforce. He returned to Salesforce in March 2022 after his time as the COO of Turvo, an emerging supply-chain collaboration platform.  Hear more from Cindi Howson here. Sponsored by ThoughtSpot.

My guests today are two leaders who are reshaping how marketing makes decisions in the age of AI. Henry, or his close friends and pretty much everybody calls him, Hen, is the co-founder and CEO of Mutinex, the company behind Theseus AI. It's built on a simple belief that measurement should be continuous, transparent, and tied to real business decisions, not quarterly reporting cycles and guest work decks. My other guest is Amin Mrini, who is the Chief Digital Officer for Lions & WARC, where he connects the dots between strategy, media, and the fastest-moving part of modern marketing - the moment where brand, product, and purchase collapse into a single action. Together, they are building what they are calling, "marketing super intelligence" combining global benchmarks with real-time modeling to give the C-suite something marketing has been chasing for decades, a shared truth. It's the kind finance believes the boardroom uses and marketing can act on tomorrow morning, not in six months. We're going to dig into what Marketing Superintelligence unlocks and how it changes the relationship between marketing, finance, and decision making inside business.

"You can drop 30% of your project management labor right now."In today's episode of Bricks and Bytes, we had Darren Martin from AInvested and we got to learn about the harsh realities of digital transformation in AEC, how private equity firms value tech-enabled companies, and why most innovation initiatives fail to scale... and many more!Darren left his role as Chief Digital Officer at Atkins Realis to advise PE firms and help construction tech startups break through growth barriers. His perspective from both sides of the table reveals uncomfortable truths about how the industry approaches technology.Tune in to find out about:✅ Why most companies are "digitally dabbling" instead of transforming✅ How PE firms assess digital transformation value in billion-dollar acquisitions✅ The specific labor reductions possible with current AI tools (hint: it's 30% in project management)✅ Why small AEC firms can now compete with market leaders in ways that weren't possible beforeWatch now to hear how the game is changing for construction companies willing to move beyond pilot projects.Also, have a look at this article to know more: https://uk.finance.yahoo.com/news/aecom-jacobs-downgraded-uncertainty-over-180008836.htmlOur Sponsors:Aphex is the multiplayer planning platform where construction teams plan together, stay aligned, and deliver projects faster – check out aphex.coArchdesk -  “The #1 Construction Management Software for Growing Companies - Manage your projects from Tender to Handover” check archdesk.comBuildVision -   streamlining the construction supply chain with a unified platform - www.buildvision.ioChapters00:00 Intro03:30 Introduction and Background 08:13 Transitioning to Private Equity and Startups 13:35 The Role of Private Equity in AEC Companies 18:22 Digital Transformation and Value Creation 23:20 Market Trends and Company Sizes 28:20 Leveraging Technology for Business Value 33:07 Digital Accelerators and Human-Centric Approaches 35:22 Optimizing Construction Processes for Efficiency 37:51 Tying Technology to Corporate Success 41:42 Proving Value at the Project Level 43:55 The Balance of Show and Tell in Sales 49:09 Purposeful Change in the Construction Industry

Gleb Kurovskiy, Luminary Chief Digital Officer (PhD)Gleb Kurovskiy is a leading fintech innovator and Chief Digital Officer at Luminary Bank, specializing in blockchain, AI, and payments. With 8 years of experience in finance, including a tenure as Lead Economist at the Central Bank, and a PhD from EPFL, one of the world's top technical universities, Gleb combines deep academic expertise with hands-on experience in building high-impact financial systems.As a forward-thinking leader, Gleb has successfully driven the implementation of crypto lending, staking, and blockchain protocol integrations, achieving in months what traditional banks often take years to build. He believes in leveraging the best of traditional finance and blockchain to create efficient, interoperable systems, redefining the way modern financial infrastructure is designed and operated.Gleb is widely recognized for his vision at the intersection of finance and technology. A finalist of the Econometric Game — World Championship in Econometrics, he continues to shape the future of digital finance, exploring the programmability of money and building next-generation financial systems that are fast, yield-bearing, and reliable.Gleb has a publication at the Swiss National Bank FinTech Conference on Crypto assets and Financial Innovation: “How algorithmic stablecoins fail”.LinkedINTwitter

Gleb Kurovskiy, Luminary Chief Digital Officer (PhD)Gleb Kurovskiy is a leading fintech innovator and Chief Digital Officer at Luminary Bank, specializing in blockchain, AI, and payments. With 8 years of experience in finance, including a tenure as Lead Economist at the Central Bank, and a PhD from EPFL, one of the world's top technical universities, Gleb combines deep academic expertise with hands-on experience in building high-impact financial systems.As a forward-thinking leader, Gleb has successfully driven the implementation of crypto lending, staking, and blockchain protocol integrations, achieving in months what traditional banks often take years to build. He believes in leveraging the best of traditional finance and blockchain to create efficient, interoperable systems, redefining the way modern financial infrastructure is designed and operated.Gleb is widely recognized for his vision at the intersection of finance and technology. A finalist of the Econometric Game — World Championship in Econometrics, he continues to shape the future of digital finance, exploring the programmability of money and building next-generation financial systems that are fast, yield-bearing, and reliable.Gleb has a publication at the Swiss National Bank FinTech Conference on Crypto assets and Financial Innovation: “How algorithmic stablecoins fail”.LinkedINTwitter

In this episode, we explore how artificial intelligence is transforming medical decision-making, clinical workflows, and patient outcomes. Our guest, Dr. Zafar Chaudry, Senior Vice President, Chief Digital Officer, and Chief AI & Information Officer at Seattle Children's, breaks down what a true human-AI partnership looks like inside modern healthcare. Watch the full video here. We discuss how AI is being used as a clinical co-pilot, supporting clinicians with faster access to medical knowledge, evidence-based guidelines, and real-time patient data. Dr. Chaudry shares real examples of AI improving diagnostic accuracy, enhancing patient safety, and enabling more personalized treatment plans. You'll also hear insights on the ethical considerations, accountability, and integration challenges that healthcare leaders need to understand as AI becomes more embedded in clinical practice. Topics covered in this episode: How AI supports medical decision-making and clinical workflows Real-world use cases where AI improves patient care and outcomes The role of AI in diagnostics, risk prediction, and personalized medicine Ethical considerations, transparency, and accountability in AI deployment How clinicians and AI can work together without losing the human touch What healthcare leaders should prioritize as AI adoption accelerates This episode is ideal for healthcare executives, clinicians, digital health leaders, and anyone navigating the rapidly evolving landscape of AI in healthcare. Listen to learn how organizations can responsibly and effectively integrate AI to enhance clinical practice and improve patient care. Connect with Dr. Chaudry on LinkedIn. Find Dr. Chaudry's work at https://www.seattlechildrens.org Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach  

Hosted by Keith Daly, Principal, Banking & Fintech Search at Travillian, this strategic conversation features Nikhil Lakhanpal, Co-founder of Narmi, and Chris Tremont, Chief Digital Officer at Grasshopper Bank. They detail the launch of the first Model Context Protocol (MCP) banking integration, explaining how this technology enables AI platforms to perform CFO-level financial analysis for small business clients securely.Learn why bank leadership must embrace a decisive AI strategy or risk the rising cost of complacency in the future of finance.

Send us a textLong after most bakeries close, Insomnia Cookies comes to life, satisfying the late-night cravings of students and sweet-tooth fans alike. Founded in 2003 in a University of Pennsylvania dorm room, the brand has transformed a simple idea into a full-fledged movement, growing to more than 350 locations globally and earning millions of devoted fans worldwide. In a recent conversation, Loyalty360 CEO Mark Johnson spoke with David Salama, Chief Digital Officer at Insomnia Cookies, about how the brand is using digital innovation and a redesigned loyalty program to turn transactions into touchpoints, and fans—which the brand calls its ‘Insomniacs'— into a thriving community. By blending technology and creativity, Insomnia Cookies continues to prove that emotional loyalty can be just as powerful (and satisfying) as the perfect chocolate chip cookie. 

Dollar General has appointed Travis Nixon as SVP of Artificial Intelligence, tasking him with using AI to optimize supply chain, store operations, and merchandising. But how long before every retailer has a Chief AI Officer—and is this even the right approach? Waqas Khan delivers a masterclass on why standalone AI roles may follow the same fate as Chief Digital Officers, most of whom lasted less than two years before the role dissolved. The panel discusses why Dollar General's SVP approach (rather than C-suite) may be smarter, which executive should oversee AI transformation, and why AI needs to be embedded across all functions rather than siloed. Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here: https://youtu.be/j0UulTYE5_8 #DollarGeneral #AILeadership #RetailTransformation #ChiefAIOfficer #RetailStrategy

Few people have had a front-row seat to travel's evolution like Dan Christian, former Chief Marketing Officer and Chief Digital Officer at The Travel Corporation, a billion-dollar global travel group. Now the host of The Travel Trends Podcast and founder of The Acceleration Team, Dan helps brands and travelers make sense of what's next. From generative AI and hyper-personalized planning tools to the surge of multi-day adventures, festival tourism, and a new generation seeking real-world connection over screens—this conversation unpacks the forces redefining why, where, and how we travel. For anyone building, booking, or dreaming about the next era of travel, Dan's insights offer a rare look at the innovations—and human stories—reshaping the industry's future.Become a supporter of this podcast: https://www.spreaker.com/podcast/globetrotters-podcast--5023679/support.

When Imen Zitouni started out, there was no Google. She literally taught Canadian businesses how to use a mouse. Fast forward twenty-five years, and she's the Chief Marketing Officer at Intact Insurance, leading one of the most ambitious rebrands in the industry from RSA Insurance to Intact and shaping how marketing, data and innovation work together in a company of 30,000 people.In this conversation, Imen joins Conor at Intact House in Dublin to talk about the twists and leaps that built her career. She tells the story of the seven PowerPoint slides that convinced CEO Charles Brindamour to start The Intact Lab, an experiment that began with seven people and now employs over a thousand specialists in data, AI and customer experience.She explains what innovation really looks like inside a business built on managing risk. how you protect teams so they can experiment, why “failing fast” only works if you decide fast, and what it takes to turn ideas into impact.You'll also hear how she applies the same mindset to marketing and why “Technology gives you speed. Storytelling gives you meaning.” As well as how the global Intact rebrand was “not a marketing project, but a company-wide one.” and why she believes creativity in insurance starts with culture, not slogans.It's an honest, practical conversation about leadership, experimentation, and brand building from one of Canada's most respected marketing executives recorded on the day the Intact name officially launched in Ireland, the UK and Europe02:30 – Teaching people how to use a mouse (and falling in love with the internet)04:50 – Lessons from agency life at Cassette06:20 – The late-night call that brought her into insurance08:00 – Finding purpose in a data-driven industry09:45 – “I have an idea”: how The Intact Lab began10:50 – Protecting teams to innovate13:40 – The 30-day rule and rapid prototyping15:10 – “Fail fast” only works with fast decisions17:30 – Moving from Chief Digital Officer to CMO20:10 – Mentorship and learning from Anne Fortin23:00 – “Technology gives you speed. Storytelling gives you meaning.”24:40 – The founders' story: building values before brand26:40 – Naming Intact and the red brackets27:30 – Rebranding RSA: “not a marketing project — a company-wide one”30:20 – Global consistency vs local freedom33:10 – When “witty” means different things in different markets37:00 – Building a household brand and resilient communities Hosted on Acast. See acast.com/privacy for more information.

In this bonus episode of The Evolving Leader podcast, co-hosts Scott Allender and Arjun Sahdev talk to Atif Rafiq, the first Chief Digital Officer in Fortune 500 history and former senior executive at McDonald's, Volvo, and MGM Resorts. Now CEO and co-founder of Ritual, an AI-powered workflow platform, Atif shares how leaders can build decision-making systems that are faster, fairer, and more adaptive in an age of complexity. He explains his core principle of “exploration before alignment” and why premature agreement kills curiosity and weakens problem-solving.Find out more about Atif Rafiq:www.ritual.workwww.decisionsprint.comhttps://www.linkedin.com/in/atif1/https://www.linkedin.com/newsletters/re-wire-6765332215867031552/Other reading from Jean Gomes and Scott Allender:Leading In A Non-Linear World (J Gomes, 2023)The Enneagram of Emotional Intelligence (S Allender, 2023)Social:Instagram           @evolvingleaderLinkedIn             The Evolving Leader PodcastThe Evolving Leader is researched, written and presented by Jean Gomes and Scott Allender with production by Phil Kerby. It is an Outside production.Send a message to The Evolving Leader team

Kristina Wagner discusses scaling change, growing next gen leaders, and bold career advice for women in STEM. Hosted on Acast. See acast.com/privacy for more information.

In this episode of GrownLearn, host Zorina Dimitrova sits down with Andrea Iorio — one of Brazil's most sought-after keynote speakers and a global authority on digital transformation, leadership, and human behavior in the age of AI. Andrea shares his groundbreaking approach to AI implementation, focusing not on the technology itself but on people, mindset, and ethics. Drawing from his roles as Head of Tinder Latin America and Chief Digital Officer at L'Oréal Brazil, he explains why most AI projects fail — and how leaders can build the skills and governance needed for long-term success. Together, Zorina and Andrea explore: Why AI success depends on human soft skills — not just data and algorithms How to create a culture of adaptability, empathy, and curiosity in business The three pillars of skill transformation from Andrea's upcoming book Between You and AI Why behavioral change, not technical training, drives digital transformation Whether you're a business leader, innovator, or lifelong learner, this conversation will challenge how you think about technology, leadership, and growth in the AI era. Instagram : @aiorio_br Linkedin : www.linkedin.com/in/andreaiorio/ Latest Book: https://www.amazon.com/Between-You-AI-Unlock-AI-Driven/dp/1394357982 ---------------------------------------------------------------------------------------------------------------------------------------------

Whether it's the Wolves lighting up the court or the Lynx dominating the playoffs, few understand the power of fan passion quite like Jim's guest this week on The CMO Podcast—Mike Grahl, Chief Marketing Officer of the Minnesota Timberwolves and Minnesota Lynx. The Wolves are one of the NBA's most dynamic rising franchises, and the Lynx—a four-time WNBA champion—are a powerhouse team that embodies the spirit of the Twin Cities both on the court and in the community.Since 2018, Mike has led marketing for both franchises, overseeing brand strategy, creative, digital innovation, retail, and fan engagement. Under his leadership, the Wolves and Lynx have achieved record ticket sales, soaring fan engagement, award-winning campaigns, and retail growth that has set franchise records. Before coming to Minnesota, Mike spent more than 20 years with the Milwaukee Bucks, rising from account representative to Chief Digital Officer and helping drive that franchise's digital transformation.Tune in as Mike shares how he's built two thriving sports brands that go beyond the game, the lessons he carried from two decades with the Bucks, and his playbook for turning loyal fans into a movement.---This week's episode is brought to you by Deloitte and Best Buy Ads.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

When people talk about the place of AI in the workforce, it’s mostly doom and gloom about how AI is going to take your job. I’ve even sounded the alarm myself about podcasts entirely produced and hosted without the contribution of a single human being. My lunch guests today are coming at AI from a whole different angle. As he sits here eating lunch, Daniel Crowley’s AI employee, Chuck, is hard at work, manning Daniel’s business, Hello Gravel. Hello Gravel isn’t a dating app. It’s a gravel delivery business. You know, gravel. Little rocks. Actually, there are all types of gravel. And before you order a truckload, you’re going to need to know exactly what you want. Chuck can help you with that. Chuck – who, just to be clear, is not a human being - can also tell you how much gravel you need and answer any and all questions you might have about gravel. He’ll also take your payment and schedule your delivery. AI Chuck is closing gravel sales every day. Last month he brought in $150,000. Dave Maher is part owner and Chief Digital Officer at a marketing company called Zehnder that’s headquartered here in New Orleans and has offices in Baton Rouge, Nashville, and Rosemary Beach, Florida. Two things about that sentence: One, Dave is part owner of Zehnder along with his 64 colleagues. Zehnder is what’s called an ESOP - a business classification that stands for Employee Stock Ownership Plan, in which all of the employees own the company. And, two, having an office in Rosemary Beach Florida is a little unusual. So here’s the skinny on that: Rosemary Beach is primarily fueled by tourism, and it’s not the kind of place you go for a budget vacation. So, you’ve got a bunch of people with a significant amount of spending power, and there’s only so many hours a day they can spend on the beach. The rest of their vacation they’re looking for something to do that suits their personal interest. They might want to discover a good bookstore, a great yoga class, tennis lessons, or other activities they would enjoy doing on vacation, if they knew where to find them. That’s where Dave’s AI creation, Ask Seemore, comes in. Rosemary Beach is in Walton County, Florida, and Seemore the turtle is the logo of Walton County Tourism. Dave Maher’s AI version of Seemore is on your phone. He’s on vacation with you. He knows where you are, what you like, what you probably want to do next, and where to do it. Ask Seemore is like going on vacation with a local who totally gets you. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com.See omnystudio.com/listener for privacy information.

In this episode of Revolutionizing Your Journey, host DeAndre Coke sits down with John Sutton, CEO of Journey, a groundbreaking travel loyalty program designed specifically for independent hotels and boutique properties. John shares how his decade of experience as Chief Digital Officer at Red Ventures led to the creation of Journey — a platform built to close the gap in the hospitality industry's loyalty landscape.The conversation explores Journey's mission to redefine what loyalty means by emphasizing personalization, emotional connection, and direct relationships between guests and properties. From its unique Day Zero Status program and nomination-based hotel alliance to the opportunity for travelers to earn five points per dollar on stays, Journey is setting a new standard in hospitality. John also offers insights into the future of loyalty programs and how technology can make boutique hotel stays more rewarding, memorable, and human.Key Highlights:Journey redefines loyalty: It's the first program designed for independent and boutique hotels.John Sutton's background: A decade at Red Ventures helped shape his vision for smarter, guest-centered travel.Filling the loyalty gap: Journey bridges the space between major hotel chains and smaller, independent properties.Emotional connection matters: The brand focuses on relationships and experiences, not just transactions.Nomination-based growth: Properties can join the alliance only through nomination and approval.Empowering travelers: Members can earn points for recommending new hotels to join the network.Day Zero Status: New users get instant benefits and a head start on earning rewards.Personalized experiences: Journey aims to create meaningful, memorable stays for each guest.Future focus: Expansion of properties, partnerships, and member benefits is already underway.Resources:Book a Free 30 minute points & miles consultationStart here to learn how to unlock nearly free travelSign up for our newsletter!BoldlyGo Travel With Points & Miles Facebook GroupInterested in Financial Planning?Truicity Wealth ManagementSome of Our Favorite Tools For Elevating Your Points & Miles Game:Note: Contains affiliate/sponsored linksCard Pointers (Saves the average user $750 per year)Zil Money (For Payroll on Credit Card)Travel FreelyPoint.meFlightConnections.comThrifty Traveler Premium

What if your business banking clients could ask a question, in plain English, and get an instant, intelligent answer? No spreadsheets. No manual reports. Just the client, their data, and AI working together. It sounds like science fiction, but it's happening right now. Grasshopper Bank has become the first U.S. bank to enable customers to connect their business banking data directly to Anthropic's Claude AI assistant, and the implications are staggering. We're joined on the Banking Transformed podcast by two visionaries who made it happen: Chris Tremont, Chief Digital Officer, and Pete Chapman, CTO of Grasshopper Bank. They'll reveal how they built a secure bridge between banking and artificial intelligence, why they raced to be first, and what this means for every banking organization in America. This is the conversation where the future of banking gets written. The companies that understand this shift will thrive. Those who don't will be left behind.

What does it take to lead digital transformation when fear, culture, and AI disruption collide?

Today's guest is Padma Hari, Chief Digital Officer at Nestlé Purina. With over 20 years of experience shaping digital strategy and driving enterprise-wide transformations, Padma has leveraged AI, analytics, and data-driven insights to deliver measurable business impact at scale. Padma joins Emerj Editorial Director Matthew DeMello to discuss how enterprise leaders can move from siloed decision-making to end-to-end synchronized planning using data and AI. Padma also shares practical takeaways, including how to harmonize goals across business functions, run mock sessions to test new planning processes, and utilize AI to enable faster and more effective decision-making, which boosts operational efficiency and ROI. This episode is sponsored by Crisp. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. Are you shaping AI adoption at your organization? Share your experience with fellow executives on the ‘AI in Business' podcast. Apply to be a future guest at emerj.com/expert2. Watch Emerj Editorial Director Matthew DeMello and Kuo Zhang, President of Alibaba.com's conversation on our new YouTube Channel: youtube.com/@EmerjAIResearch.

Eugene Chew is the Global Chief Operating Officer at BikesOnline.com, a leading direct-to-consumer cycling retailer in the U.S. and Australia and the exclusive distributor of Polygon and Superior bikes.From the early days of the internet to scaling a global Ecommerce operation, Eugene has built a career at the intersection of creativity, data, and operational excellence. Before joining BikesOnline, he led digital transformation as Chief Digital Officer at J. Walter Thompson (WPP) and served as Greater China Regional Head at Lion (Kirin).At BikesOnline, Eugene and his team are redefining what it means to sell complex, logistics-heavy products online. From solving “dirty freight” challenges to perfecting the post-purchase experience, he's proving that operational rigor and creative problem-solving can turn friction into a competitive moat.Beyond Ecommerce, Eugene is also an avid cyclist, gardener, and tea enthusiast — running Tea Urchin, his aged tea business that reflects his love for craftsmanship and detail.Whether you're scaling a DTC brand, optimizing supply chains, or navigating global expansion with a lean team, Eugene offers an inside look at how to balance creativity, data, and discipline to build a sustainable business that lasts.This episode also mentions insights from Izzy Rosenzweig of Portless on rethinking global fulfillment, and Kyle Hency of GoodDay Software on building better systems for modern Shopify brands.In This Conversation We Discuss:[00:38] Intro[01:36] Naming a brand that stands the test of time[02:09] Predicting automation in ad buying early on[05:01] Learning innovation from China's all-in-one model[06:01] Balancing innovation with Western logistics limits[08:55] Recognizing the shift toward direct brand work[10:12] Shifting from service work to physical operations[11:50] Managing cash flow under market uncertainty[12:31] Stay updated with new episodes[12:41] Helping founders scale beyond day-to-day ops[13:27] Finding opportunity in a pandemic-era pivot[14:01] Designing packaging that simplifies assembly[15:30] Diversifying suppliers to reduce risk exposure[17:48] Protecting margins from tariff and fraud risks[19:01] Choosing Shopify for flexibility and speed[22:36] Hiring agencies to guide complex migrations[25:05] Training teams before adding new integrations[27:18] Episode Sponsors: Electric Eye & Heatmap[29:59] Partnering with experts where specialization wins[31:58] Gaining perspective from cross-industry learnings[34:27] Avoiding costly trial-and-error learning[36:34] Prioritizing projects with impact and simplicity[41:20] Managing cost challenges in global logistics[44:50] Preparing for tariffs with flexible strategiesResources:Subscribe to Honest Ecommerce on YoutubePremium bikes at unbeatable prices, direct from manufacturers bikesonline.com/Follow Eugene Chew linkedin.com/in/eugenechewMentioned episode with Izzy Rosenzweig of Portless: www.youtube.com/watch?v=XpbeHvv3_1QMentioned episode with Kyle Hency of GoodDay Software: www.youtube.com/watch?v=UQNsUfgl9E4Schedule an intro call with one of our experts electriceye.io/connectClear, real-time data built for ecommerce optimization heatmap.com/honestIf you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Join us for a compelling conversation on leading through change with Karen Stroup, Chief Digital Officer at WEX. In this episode of The Data Chief, Karen shares her insights on navigating the complexities of AI adoption. She discusses why focusing on the customer problem is more important than simply applying new technology, how to build trust by accounting for the "human side" of data, and why her team uses a "two-way door decision" to combat the rapid pace of tech change. Discover her "hot take" on the future of analytics, where dashboards become a "backdrop" and an interactive, predictive experience takes center stage.Key Moments:Navigating Ambiguity with People (06:02): Karen argues that leaders' primary role is to build confidence and help people navigate ambiguity. She explains that people fear the unknown more than change and suggests involving employees in the journey to help alleviate that fear.Trust and the Human Side of Data (14:30): She highlights that giving a correct answer is not the same as building confidence that it's the right answer. Karen discusses the importance of accounting for the "human side" of how people feel about the information they receive.Prioritizing AI use cases (22:48). Karen describes WEX's approach, which starts with a top-down cultural shift from the CEO, and then uses filters like value, feasibility, and desirability to prioritize projects.The "Two-Way Door Decision" for Technology (28:13): To combat the disconnect between rapid technology evolution and slow cultural change, Karen discusses using a "two-way door decision". This approach involves architecting solutions to be vendor-agnostic, allowing the company to pivot if a technology proves to be unsuccessful."Hot Take" on the Future of Analytics (35:34): Karen's "hot take" is that the user experience will fundamentally change. She predicts that dashboards will become a "backdrop," while an interactive, predictive experience will move to the foreground.Key Quotes:"Very few customers, whether it be a business or a consumer, say, I want an AI solution. What they're really saying is, I want the problem to be simpler." - Karen Stroup"Answering the question correctly is not the same as building confidence that it's the right answer to the question." - Karen Stroup"Being able to understand data, but in a way that resonates with them, is really important. I do think ThoughtSpot does this well in the sense that you may get one answer, and you say, 'Hey, can you explain that for me?' or 'Where does the data come from?' But that ability to 'peel the onion' is really important." - Karen StroupMentions:WEX's Health and Benefits platformAgentic AI in Financial Services: The future of autonomous finance solutionsTrillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill CampbellHow Much Data Does a Ring Security Camera Use?Guest Bio: Karen joined WEX in 2022 as Chief Digital Officer, a newly created role. She brings more than 15 years of experience leading product management, digital, and innovation organizations focused on software as a service offerings, primarily in financial services.As Chief Digital Officer, Karen is responsible for expanding digital commerce opportunities by harnessing best-in-class product development, design, and digital transformation capabilities from across the enterprise. In addition to creating a unified strategic vision, she leads a team that executes against digital strategy initiatives and strives to create exceptional customer experiences by delivering new digital tools, platforms, and technologies.Prior to WEX, Karen served as the Chief Digital Officer at Thomson Reuters. Prior to her role at Thomson Reuters, Karen served as SVP, Product and Innovation at Capital One Financial Services and VP, Product Management at Intuit. Hear more from Cindi Howson here. Sponsored by ThoughtSpot.

How does a 200-year-old porcelain icon stay relevant in the digital age? Alex Baker interviews, Vista Alegre's Chief Digital Officer, Carla Graça, shares how the brand is blending rich heritage with bold digital transformation by: - Building a strong digital presence and expanding globally - Driving innovation in factories and design while preserving craftsmanship - Using technology to empower people, not replace them - Creating seamless omnichannel customer experiences online and in-store From heritage storytelling to AI-driven tools, Vista Alegre proves that tradition and innovation can thrive together. Join the conversation with our global retail community at www.globalretailleaders.com

This week the Remarkable Retail podcast delivers a dynamic mix of breaking retail news and an in-depth interview with a top retail innovators, Lauren Steinberg, Loblaw Executive Vice President and Chief Digital Officer at Loblaw, Canada's biggest retailer.Steve Dennis and Michael LeBlanc kick off a wide-ranging news segment, analyzing how tariffs, inflation, and global economic uncertainty are reshaping retail. They explore the upcoming Federal Reserve decision, the rise in food and apparel costs, energy pressures tied to AI-driven data centers, and how these forces are squeezing consumers' discretionary spending. The hosts also discuss RH's Paris flagship opening as a bold case study in reinvention, contrasting the brand formerly known as Restoration Hardware's bold ambition with the incremental strategies that have failed legacy brands. Finally, they highlight Sam's Club's new digital-first presentation layer—showing how even complex retailers can aim higher, move faster, and deliver remarkable customer experiences.Guest Lauren Steinberg--who recently assumed the expanded role of Chief Digital Officer at Loblaw after a decade leading digital, loyalty, and retail media--offers a behind-the-scenes look at how Loblaw is serving nearly every Canadian through its grocery, pharmacy, financial services, and apparel businesses, anchored by iconic brands like President's Choice, and Joe Fresh.Laurnen explains how Loblaw's digital strategy is centered on convenience, affordability, and relevance, with AI playing a critical role in personalization, supply chain efficiency, and the evolution toward agentic AI. Lauren also details the company's fast-growing retail media network, designed to connect brands with customers in ways that are accountable, measurable, and integrated across both digital and physical retail. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Ian Rogers is a technology and business executive whose career spans music tech, luxury retail, and crypto. He began by building early music websites in the 90s, including one for hip-hop group The Beastie Boys, before leading digital music at Yahoo!. Rogers went on to serve as CEO of Topspin and then Beats Music, which was acquired by Apple. In 2015, he became Chief Digital Officer at LVMH, helping modernize digital strategy across its portfolio of luxury brands. Since 2020, he has been Chief Experience Officer at Ledger, where he oversees consumer strategy for the crypto hardware company. ------ Thank you to the sponsors that fuel our podcast and our team: LMNT Electrolytes https://drinklmnt.com/tetra Use code 'TETRA' ------ Athletic Nicotine https://www.athleticnicotine.com/tetra Use code 'TETRA' ------ Squarespace https://squarespace.com/tetra Use code 'TETRA' ------ Sign up to receive Tetragrammaton Transmissions https://www.tetragrammaton.com/join-newsletter