Podcasts about chief digital officers

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Best podcasts about chief digital officers

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Latest podcast episodes about chief digital officers

Becker’s Healthcare Podcast
Scaling AI Innovation at Seattle Children's with Dr. Zafar Chaudry

Becker’s Healthcare Podcast

Play Episode Listen Later Feb 24, 2026 24:05


In this episode, Dr. Zafar Chaudry, Senior Vice President, Chief Digital Officer and Chief AI and Information Officer at Seattle Children's, shares how the organization is deploying agentic AI for clinical pathways, ambient documentation and translation tools, while strengthening cybersecurity, optimizing IT spend and expanding digital access for patients and families.

Mix-Minus with Matthew McQueeny
#410: Matthew Garrepy

Mix-Minus with Matthew McQueeny

Play Episode Listen Later Feb 20, 2026 76:35


Matt Garrepy is Chief Critic at CMSCritic.com, Chief Digital Officer at Solodev, and has worked far and wide at companies like IBM, Microsoft, and Amazon.  Matt talks in this episode about growing up in Rhode Island, living around the USA, sports, clusters, his career in technology, storytelling, and entrepreneurship.  

Breaking Banks Fintech
Faster Money: What Does It Really Mean and What’s Next?

Breaking Banks Fintech

Play Episode Listen Later Feb 19, 2026 53:00


In This Episode Payments are getting faster. From RTP to stablecoins, rails are modernizing. Speed alone doesn't equal progress, however. As real-time payment systems expand, banks, businesses, and policymakers are asking a bigger question: how do new payment rails actually change how money moves, decisions get made, and value is created? In this episode of Breaking Banks, host Jason Henrichs brings together Dominic Venturo, SEVP and Chief Digital Officer at U.S. Bank and David Watson, President and CEO at The Clearing House to explore what is really changing beneath the surface. The trio discuss: how instant payments are moving beyond consumer use cases into business and treasury workflows, where banks are finding real opportunity (and where they aren't), and how tools like request-for-payment and stablecoins are reshaping cash flow and transparency. Share with industry friends and colleagues. The episode is not to be missed!

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Designing the Skills-First Enterprise: AI and Workforce Reinvention

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Play Episode Listen Later Feb 19, 2026 25:27


Is AI really eliminating jobs, or is it redefining skills? In this episode of Technovation, Peter High speaks with Ehren Powell, Chief Digital Officer of Marathon Petroleum Corporation, about leading digital transformation at one of America's largest and most complex industrial enterprises. Powell shares how he is building a skills-first organization—decomposing roles, augmenting capabilities with AI, and reassembling work around differentiated processes. Key topics include: Why AI should be treated as a value multiplier—not a strategy How data contextualization unlocks massive sensor environments The creation of data domain ownership across the enterprise Applying edge technology and AI to improve safety and reliability Why curiosity and reinvention define the future workforce

The RAG Podcast - Recruitment Agency Growth Podcast
Season 9 | Ep18 Peter Kornberg: How a Non-Recruiter Built $1M+ Revenue 15 years in a row (with Just 6 People)

The RAG Podcast - Recruitment Agency Growth Podcast

Play Episode Listen Later Feb 18, 2026 56:25


Peter Kornberg: How a Non-Recruiter Built $1M+ Revenue 15 years in a row (with Just 6 People)Peter Kornberg never worked a day as an agency recruiter.He worked in Advertising and Marketing and became a Chief Digital Officer.He ran a product design agency in New York City. Clients started asking for talent they couldn't afford to engage the agency for. So Peter said: "We can provide you some people."That was 15 years ago.What started as an ad hoc favour became UX Hires -a staffing and recruitment firm that's done $1M+ in revenue every single year since (with a team of six).But it wasn't always lean and profitable.In 2021, they had 60 open roles. A full team of employees. An expensive New York City office. Peter hired a leader to run the recruitment business."He didn't bring in any business. He wasn't particularly effective at managing," Peter admits."Didn't really fulfil that potential."They were grinding. Burning out. Taking on everything that came through the door."We didn't effectively weigh the roles that came in as we saw everything as money. Everything was opportunities. So we just went for everything."The team wasn't profitable, this model wasn't working.So Peter stripped it back.He kept only his best recruiters and sourcers. People who could deliver exceptional outcomes regardless of market conditions. No 360 recruiters, only delivery consultants with him focusing on winning all new business."Really focus on people that can deliver great outcomes," he says. "I can handle the rest around that, which is client relationships."But here's what makes Peter different.He split his team between sourcing and recruiting. Sourcers find people; that's all they do. Recruiters manage clients and placements. It's all relationship-based building.60% of his revenue now comes from contract and he's rebuilt his entire approach to work: "I could probably get more done in five hours of really productive work than 15 hours of grinding away and burning out."He doesn't believe in “hustle culture” and he's not trying to build an empire. He's quietly built a sustainable, profitable role business that gives him his life back.We cover:- Why never being a recruiter became his biggest advantage- The 60-role mistake that nearly broke the business- How he rebuilt around just 6 people and hit $1M+ consistently- The split desk model (and why he refuses 360 recruiters)- Why 60% contract revenue changed everything- The failed leader hire (and why BD roles are so hard to delegate)- Time blocking and the 5-hour productivity principle- How AI is reshaping UX and product design recruitmentThis isn't about scaling fast or an exit strategy.It's about a non-recruiter who stumbled into being a recruiter, nearly burned out chasing growth, and rebuilt a million-dollar business around what actually works: small team, high margins, client relationships.No investment decks and growth-at-all-costs. Just profitability and freedom.If you've ever wondered whether you can build a 7-figure recruitment business without the complexity, the burn-out, or the endless headcount - this episode will help!__________________________________________Episode Sponsor: Remote RecruitmentHiring shouldn't be slow, stressful, or expensive. That's why there's Remote Recruitment — the smart hiring partner for modern businesses.They don't just help you find great people. They help you access elite South African talent that's ready to deliver. No PAYE. No NI. No bloated overheads. Just trained, remote professionals who integrate seamlessly into your team.Their process handles everything: sourcing, shortlisting, onboarding, and retention. Fully managed. Fully supported. Fully remote.And now, Remote Recruitments has entered a new...

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
No AI Without Clean Data: Inside Caterpillar's Platform Transformation

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Play Episode Listen Later Feb 16, 2026 30:20


You can't scale AI on fragmented data. In this episode of Technovation, Peter High speaks with Ogi Redzic, Chief Digital Officer of Caterpillar, about the foundational platform transformation that made rapid AI innovation possible across a $65B industrial enterprise. Ogi shares how retiring legacy systems, consolidating data into the Helios cloud platform, and establishing trusted data pipelines enabled CAT Digital to launch an enterprise AI assistant in just 10 months. Key topics include: Building Helios to process millions of data pipelines daily Turning unplanned downtime into predictive maintenance at scale Scaling $5B in industrial e-commerce Partnering with NVIDIA on edge AI and digital twins Aligning digital teams to measurable business outcomes

AI and the Future of Work
376: Why Human Skills Now Matter More as AI Automates Tasks at Work, with Andrea Iorio

AI and the Future of Work

Play Episode Listen Later Feb 16, 2026 46:00


Send a textAndrea Iorio is one of Brazil's most requested keynote speakers on digital transformation, innovation, and leadership. His work has reached more than 50,000 people through live talks, and his podcasts have surpassed 300,000 downloads. A former Head of Tinder across Latin America and Chief Digital Officer at L'Oréal Brazil, he brings firsthand experience leading digital change inside large organizations. Today, he advises leaders, teaches MBAs, and studies how AI reshapes work, skills, and decision making. His latest book, Between You and AI, explores how humans stay relevant as machines take on more cognitive tasks.In this conversation, we discuss:Why AI replaces tasks rather than entire jobs, and how reframing work around tasks changes how leaders redesign roles, workflows, and value creation.Andrea shares surprising data from a global HR survey that reveals why 93% of HR leaders prioritize soft skills over hard skills in new hires, and why this trend signals a massive shift in the future of work.Andrea outlines nine new skills, grouped into Three Pillars of Transformation essential for professionals and leaders: cognitive, behavioral, and emotional.Why asking better questions matters more than producing answers, and how prompting extends beyond AI inputs into everyday leadership and decision making.Andrea shares how L'Oréal's reverse mentoring program shifted the C-Suite's perspective on emerging digital trends, demonstrating why understanding the Gen Z consumer requires direct immersion over passive presentations.What the rise of autonomous AI agents means for responsibility, goal setting, and collaboration, and why agency remains a human obligation even as systems gain autonomy.Resources:Subscribe to the AI & The Future of Work NewsletterConnect with Andrea on LinkedInAI fun fact articleOn how investors decide what to fund in gen AI and what most entrepreneurs get wrong

Public Sector Podcast
Making Digital Security Everyone's Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World - Peter Floyd - Episode 167

Public Sector Podcast

Play Episode Listen Later Feb 15, 2026 20:15


Tune in this week to hear Peter Floyd, Chief Digital Officer at the Department of Local Government, Water and Volunteers, as he shares a practical and people-focused approach to making cyber security everyone's business. He explains why most cyber risk comes from everyday behaviours—not technology—and how organisations can lift awareness and capability across the workforce without extra budget or heavy technical language. Through real examples, Peter shows how short, engaging communications, humour, and simple behavioural nudges can dramatically improve cyber awareness and reduce risk. The episode offers clear, relatable lessons for public sector leaders looking to build a stronger security culture by meeting people where they are and making cyber relevant to their daily work and lives. Peter Floyd, Chief Digital Officer, Department of Local Government, Water and Volunteers For more great insights head to www.PublicSectorNetwork.co  

Race Industry Now!
Inside NHRA's Massive Growth: Media, Gaming & the 75th Anniversary Vision

Race Industry Now!

Play Episode Listen Later Feb 12, 2026 31:49


NHRA is entering one of the most ambitious growth phases in its 75-year history.In this Race Industry Week by EPARTRADE interview, Brad Gerber, NHRA Vice President and Chief Digital Officer, breaks down how drag racing is evolving across media, digital platforms, gaming, sponsorship, and fan engagement—setting the stage for a historic NHRA 75th Anniversary Season in 2026.

Das Ohr am Netz
Digitaler Staat: Anspruch vs. Wirklichkeit - Im Gespräch mit Martina Klement und Ann Cathrin Riedel

Das Ohr am Netz

Play Episode Listen Later Feb 4, 2026 42:05 Transcription Available


In dieser Folge von „Das Ohr am Netz“ steht für Sven Oswald und Sidonie Krug die Frage im Mittelpunkt, warum die Verwaltungsdigitalisierung hakt und wie wir den Turbo einschalten können. Diskutiert wird, wie die Verwaltung in Deutschland tatsächlich digital wird und wo politische Ansprüche auf praktische Umsetzung treffen. Staatliche Digitalisierung gilt als zentrale Voraussetzung für Leistungsfähigkeit und Nutzerfreundlichkeit, im Alltag aber zeigt sich oft ein anderes Bild. Insights dazu liefern Martina Klement und Ann Cathrin Riedel. Martina Klement ist Staatssekretärin für Digitalisierung und Chief Digital Officer des Landes Berlin. In Berlin treibt sie nicht nur einzelne Projekte voran, sondern gestaltet im Rahmen einer umfassenden Verwaltungsreform, wie Behörden strukturell und digital modernisiert werden können. Sie bringt konkrete Erfahrungen aus der Praxis ein, wo föderale Strukturen, Zuständigkeiten und Reformdruck aufeinandertreffen und warum digitale Angebote dort entstehen oder ins Stocken geraten. Einen anderen Blick bringt Ann Cathrin Riedel, Geschäftsführerin des NExT-Netzwerks, ein. Sie nimmt die Perspektive der Zivilgesellschaft ein und ordnet ein, warum bekannte Probleme der Verwaltungsdigitalisierung seit Jahren ungelöst bleiben. Im Gespräch geht es um Nachnutzung digitaler Lösungen, kulturelle und organisatorische Hürden, Führungsfragen sowie darum, was Verwaltung aus gescheiterten Digitalprojekten lernen muss. Diese Folge beleuchtet, warum viele gute Ideen im Verwaltungssystem nicht skaliert werden, welche Faktoren Reformen beschleunigen können und wie Deutschland die Verwaltung zugänglicher für Bürgerinnen und Unternehmen machen kann. Redaktion: Erik Jödicke, Christin Müller, Irmeline Uhlmann, Anja Wittenburg Schnitt: David Grassinger Moderation: Sidonie Krug, Sven Oswald Produktion: eco – Verband der Internetwirtschaft e.V.

Remote Work Life Podcast
AI For Smarter Meetings w/ Henrik de Gyor My AI fluency

Remote Work Life Podcast

Play Episode Listen Later Feb 2, 2026 22:45 Transcription Available


Today, I'm joined by Henrik de Gyor, Chief Digital Officer of My AI Fluency and a no-nonsense digital transformation leader. He's an expert in how to streamline content operations, integrate AI responsibly, and scale workflows without chaos. Expect practical lessons on metadata, change management, and building repeatable systems that deliver measurable results.In this series, we break down practical workflows for meetings, writing, health, and career growth. Listen now and tell us: where will you start?Remote work gives freedom, yet meetings still drain time and attention. The old model of half-listening while scribbling notes creates errors, missed context, and long post-call cleanup. The conversation centers on a better way: use AI to capture the full meeting, extract a crisp summary, and map action items with owners and dates. This shift frees you to be present, ask sharper questions, and make decisions in real time. Instead of juggling tabs and bullet points, you focus on outcomes while a transcript anchors the details you'll need later. It's not about buying the trendiest app; it's about redesigning a workflow that eliminates rework.Looking for Remote Work?Click here remoteworklife.io to access a private beta list of remote jobs in sales, marketing, and strategy — plus get podcasts, real-world tips and business insights from founders, CEOs, and remote leaders. subscribe to my free newsletter Connect on LinkedIn

DMEXCO Podcast powered by RMS
Weleda's CDO Andrea Lederer on Digital Transformation in the Fast Lane

DMEXCO Podcast powered by RMS

Play Episode Listen Later Jan 27, 2026 47:23


In this episode, Verena Gründel talks to Andrea Lederer, Chief Digital Officer at Weleda, the iconic natural cosmetics brand loved by Bella Hadid. Andrea shares her journey of digitally transforming a 105-year-old heritage company, building e-commerce structures from the ground up, and aligning digital goals with brand values like premiumization and sustainability. They discuss how Andrea restructured teams, harmonized global data, launched new digital campaigns, and what it takes to move fast without losing sight of brand identity. 5 Data-Driven Takeaways from the Podcast: When Andrea joined, the digital team was "somewhere in marketing" — not linked to sales or customers. Reporting systems were disconnected. “As global CDO, I couldn't even tell you how much we were selling digitally,” she says. That changed fast. She aligned her strategy with Weleda's four corporate goals: internationalization, digitization, premiumization, and product innovation. “We asked: what role does digital play in each? Then we translated it into team and individual goals,” Andrea explains. She also brought in structure. “We clarified roles, cleaned up CRM, launched paid media, and set pricing rules.” Quick wins like Prime Day campaigns and social media boosts delivered instant ROI without compromising brand positioning. Weleda's first D2C-webshop launched in 2024.Today, 40% of webshop traffic comes from paid media. Global sales achieved double-digit growth in 2025. Digital were outpacing traditional channels. Andrea restructured and re-hired nearly the entire digital team. In autumn 2025 Weleda launched it's first social-first campaign ever: for the new product Booster Drops- When Andrea joined, the digital team was "somewhere in marketing" — not linked to sales or customers. Reporting systems were disconnected. “As global CDO, I couldn't even tell you how much we were selling digitally,” she says. That changed fast. She aligned her strategy with Weleda's four corporate goals: internationalization, digitization, premiumization, and product innovation. “We asked: what role does digital play in each? Then we translated it into team and individual goals,” Andrea explains. She also brought in structure. “We clarified roles, cleaned up CRM, launched paid media, and set pricing rules.” Quick wins like Prime Day campaigns and social media boosts delivered instant ROI without compromising brand positioning. “We didn't go below the market. We just adjusted our pricing to become competitive,” she clarifies. +++ Stay up to date until then with Verena's newsletter, DMEXCO Digital Digest – the most important news from the world of digital marketing in Germany and internationally, delivered straight to your inbox.https://go.dmexco.com/digital-digest-current-edition

Modern CTO with Joel Beasley
The 9 Skills Every Tech Leader Needs in the Age of AI with Andrea Iorio, Author of "Between You and AI"

Modern CTO with Joel Beasley

Play Episode Listen Later Jan 19, 2026 52:30


How should you respond to the fastest shift in tech we've ever seen? Make more mistakes. Today, we're talking to Andrea Iorio, author of Between You and AI and former Chief Digital Officer at L'Oréal. We discuss why asking better questions matters more than having all the answers, how reverse mentoring can transform organizational learning, and why becoming antifragile through smart mistakes is the key to thriving alongside AI. All of this right here, right now, on the Modern CTO Podcast!  To pick up a copy of "Between You and AI," check it out here!

Media Voices Podcast
How AI is already a vital part of B2B data and information

Media Voices Podcast

Play Episode Listen Later Jan 19, 2026 40:30


Welcome back to our special season bringing you the best sessions from the Definitive AI Forum for Media, Information and Events, which we held with Flashes & Flames in London at the end of last year. This week we're featuring a panel discussion on how AI is reshaping B2B data and information companies. On the panel - moderated by Chris Duncan of Seedelta - were Piers North, CEO at Reach Plc, Henry Faure Walker, CEO at Newsquest, Emily Shelley, CEO, PA Media Group and Joanna Levesque, Managing Director at FT Strategies. On the panel - moderated by Natasha Christie-Miller - were Dean Curtis, CEO at LexisNexis Risk Solutions, Nicola Tillin, EVP of Lions Intelligence, Christopher Gasson, founder at Global Water Intelligence, and John Barnes, Chief Digital Officer at William Reed. The panel discussed a variety of approaches to partnering and licensing content to AI companies, balancing this with protecting IP and value, and ways AI is being used to enhance products for both small and large B2B players. The panel also shared how they're using AI internally, and where others can get started. Read the key takeaways from this session, find our weekly newsletter and more on voices.media

Against The Grain - The Podcast
ATGthePodcast 302 - A Conversation with Andrew Smeall, VP, Product Innovation, Sage

Against The Grain - The Podcast

Play Episode Listen Later Jan 12, 2026 37:19


Today's episode features guest host Michael Upshall (guest editor, Charleston Briefings) who talks with Andrew Smeall, VP, Product Innovation at Sage. Andrew is a leader in digital scholarly publishing. He began his career in publishing, and became interested in media and technology, while working at the Center on US-China Relations, which he describes as a "think tank" that produces research on US-China environmental relations and US-China economic relations, where he worked to organize research projects, make their white papers more interesting  and to make that research more discoverable using WordPress sites or flash sites.  He joined Hindawi while working towards his MBA, where he learned about open access and led the redevelopment of its publishing platform, eventually becoming Chief Digital Officer.  Now at Sage, he builds technology strategy for their research business and journals business, helping to decide what platforms to build and which to buy, whether to develop a technology in house or work with a vendor who supplies it, and deciding how best to provide these needed services to researchers.  In this conversation, Andrew also delves into some challenges facing current publishing models and provides some interesting viewpoints.  The video of this interview can be found here: https://youtu.be/oCXaZSwAU9U LinkedIn: https://www.linkedin.com/in/mupshall/ https://www.linkedin.com/in/smeall/ Keywords: #Science #OpenScience #Research #ResearchWorkflow #OpenResearch #ResearchPublishing #Metadata #DigitalTransformation #ResearchIntegrity #ResearchCulture #ScientificPublishing #HumanitiesPublishing #PublishingTechnology #Discovery #LibraryTechnology #Innovation #career #scholcomm #ScholarlyCommunication #libraries #librarianship #LibraryNeeds #LibraryLove #ScholarlyPublishing #AcademicPublishing #publishing #LibrariesAndPublishers #podcasts

Heavy Hitters: The Digital Industrial Podcast
116. Mark Schwartz, Trimble - The Best Kept $2.31B ARR Secret Bridging the Physical and Digital Divide

Heavy Hitters: The Digital Industrial Podcast

Play Episode Listen Later Jan 5, 2026 44:20


Mark outlines why the Trimble Dimensions conference last November was the right time to make such a big AI splash in the AECO sectors, details where the company is headed with its expansion of the Trimble Marketplace to create a more open and integrated ecosystem, looks back on lessons from his prior Chief Digital Officer role as to what it has taken both technically and culturally inside Trimble to reach this level of digital maturity (and ultimately AI readiness), and finally gets out the crystal ball for where we're headed in 2026.   

The Data Chief
GenAI Best Practices: What Early Adopters Have Learned

The Data Chief

Play Episode Listen Later Dec 17, 2025 45:14


In this special episode, host Cindi Howson pulls together the most useful, and hard-won, lessons from a year of conversations with Data Chiefs leading the GenAI charge. With generative and agentic AI no longer a side experiment, this episode spotlights five practices early adopters can rely on to move from pilots to profit. Expect straight talk on what to prioritize, how to bring people with you, and how to scale AI with the trust, literacy, and guardrails that make impact stick.Key Moments:Tying AI to Real Dollars with Anand Iyer, Ecolab (02:10): Anand cuts through the GenAI FOMO and brings everything back to a simple survival test: if you can't draw a straight line from an AI initiative to top-line growth or bottom-line savings, it won't last. His lesson is a sharp reminder that “cool” doesn't scale, value does. Leading Through Ambiguity with Karen Stroup, WEX (06:01): Karen names what everyone's feeling: ambiguity is paralyzing. She explains how leaders earn trust by shrinking the unknown into learnable, bite-sized experiments and creating the psychological safety people need to engage instead of resist.Building Practical AI Literacy at Scale with Josh Cunningham, Lloyds Banking Group (12:42):  Josh shares how Lloyds Banking Group makes literacy impactful by meeting people where they are. Rather than one-size-fits-all training, they pair broad fundamentals with role-specific learning so every business unit can build confidence in ways that match their actual work. Scaling Responsible Agentic AI with Noelle Russell, AI Leadership Institute (25:09): Noelle steps in with a practical framework for building agentic systems that don't go rogue. She walks through the POET framework and stresses that responsible AI isn't a final checkpoint. It's something you embed from the first idea to production, with guardrails that protect people and outcomes.Embedding AI Where Work Happens with Ilan Twig, Navan (32:35): Ilan tells a classic early-adopter story: start with a business problem, move fast, and be ruthless about what needs building versus buying. His lesson is that AI wins when it's inside the workflow, supporting decisions at the point of impact rather than living in a separate tool. Don't Let Perfection Stall Progress with Ketan Karkhanis, ThoughtSpot (40:59): Ketan shares a culture gut-check: waiting for perfect metrics, perfect KPIs, or perfect clarity is how progress dies. He argues for visible, trust-building iteration, because in AI, speed to learning beats speed to certainty. Key Quotes:“One thing that people sometimes forget is that at the end of the day, it's all about are we either saving money or making money? And are you able to show that in the bottom line or the top line in a measurable way?” - Anand Iyer“I don't think there's any chief anything officer that should not be considering AI today. I think if you're not considering AI, you are at the risk of being disrupted because you're not going to be learning at the pace with the rest of the industry, and there's someone out there looking for a better way.” - Karen Stroup“It's trying your best to meet people where they are… Finding a way to anchor the [AI] learning to something that's relevant to their day-to-day role is always going to make it land better.” - Josh Cunningham“ When people lose 70% of their trust in you, they just don't buy from you, they don't work for you, they don't talk about you… and your business starts to die. I think that trust component is a human component… and it is underpinning all the other philosophies that I have.” - Noelle Russell“When you asked me about how to educate yourself on AI, I think that companies must make a decision, and quickly, this or that.” - Ilan Twig“ Don't let perfection be the enemy of progress.” - Ketan KarkhanisGuest Bios Anand IyerAnand Iyer is the SVP, Chief Data Officer at Ecolab, where he leads the company's global data and analytics strategy. Based in Mechanicsburg, Pennsylvania, he oversees enterprise data governance, business intelligence, engineering, and advanced analytics to accelerate Ecolab's digital transformation. Since joining in 2018, Anand has held several senior roles, including VP of Enterprise Architecture and VP of Architecture for Commercial Digital Solutions, helping to scale IoT and data-driven platforms across the organization.Karen StroupKaren joined WEX in 2022 as Chief Digital Officer, a newly created role. She brings more than 15 years of experience leading product management, digital, and innovation organizations focused on software as a service offerings, primarily in financial services.Josh CunninghamJosh Cunningham is the Group Head of Data and AI Culture at Lloyds Banking Group, where he leads the Data Culture Pillar—one of five strategic pillars in the Group's data strategy. He is focused on embedding data-driven mindsets across the organization and empowering teams to unlock the full value of data.Noelle RussellNoelle Russell is a multi-award-winning speaker, author, and AI Executive who specializes in transforming businesses through strategic AI adoption. She is a revenue growth + cost optimization expert, 4x Microsoft Responsible AI MVP, and named the #1 Agentic AI Leader in 2025. She has led teams at NPR, Microsoft, IBM, AWS and Amazon Alexa, and is a consistent champion for Data and AI literacy and is the founder of the "I ❤️ AI" Community teaching responsible AI for everyone.Ilan TwigIlan Twig is the co-founder and Chief Technology Officer (CTO) of Navan, the leading modern travel and expense management platform, globally. As CTO, Ilan drives Navan's product development and engineering efforts, leveraging cutting-edge technologies — including AI — to enhance user experience and operational efficiency. Ketan KarkhanisKetan Karkhanis is the CEO of ThoughtSpot, the Agentic Analytics Platform company. Prior to joining the company in September 2024, Ketan was the Executive Vice President and General Manager of Sales Cloud at Salesforce. He returned to Salesforce in March 2022 after his time as the COO of Turvo, an emerging supply-chain collaboration platform.  Hear more from Cindi Howson here. Sponsored by ThoughtSpot.

The CMO Whisperer
Marketing Superintelligence Unlocked - Amin Mrini & Henry Innis

The CMO Whisperer

Play Episode Listen Later Dec 15, 2025 45:40


My guests today are two leaders who are reshaping how marketing makes decisions in the age of AI. Henry, or his close friends and pretty much everybody calls him, Hen, is the co-founder and CEO of Mutinex, the company behind Theseus AI. It's built on a simple belief that measurement should be continuous, transparent, and tied to real business decisions, not quarterly reporting cycles and guest work decks. My other guest is Amin Mrini, who is the Chief Digital Officer for Lions & WARC, where he connects the dots between strategy, media, and the fastest-moving part of modern marketing - the moment where brand, product, and purchase collapse into a single action. Together, they are building what they are calling, "marketing super intelligence" combining global benchmarks with real-time modeling to give the C-suite something marketing has been chasing for decades, a shared truth. It's the kind finance believes the boardroom uses and marketing can act on tomorrow morning, not in six months. We're going to dig into what Marketing Superintelligence unlocks and how it changes the relationship between marketing, finance, and decision making inside business.

Bricks & Bytes
What PE Firms Look for in Construction Tech Investments - Insider View

Bricks & Bytes

Play Episode Listen Later Dec 9, 2025 57:56


"You can drop 30% of your project management labor right now."In today's episode of Bricks and Bytes, we had Darren Martin from AInvested and we got to learn about the harsh realities of digital transformation in AEC, how private equity firms value tech-enabled companies, and why most innovation initiatives fail to scale... and many more!Darren left his role as Chief Digital Officer at Atkins Realis to advise PE firms and help construction tech startups break through growth barriers. His perspective from both sides of the table reveals uncomfortable truths about how the industry approaches technology.Tune in to find out about:✅ Why most companies are "digitally dabbling" instead of transforming✅ How PE firms assess digital transformation value in billion-dollar acquisitions✅ The specific labor reductions possible with current AI tools (hint: it's 30% in project management)✅ Why small AEC firms can now compete with market leaders in ways that weren't possible beforeWatch now to hear how the game is changing for construction companies willing to move beyond pilot projects.Also, have a look at this article to know more: https://uk.finance.yahoo.com/news/aecom-jacobs-downgraded-uncertainty-over-180008836.htmlOur Sponsors:Aphex is the multiplayer planning platform where construction teams plan together, stay aligned, and deliver projects faster – check out aphex.coArchdesk -  “The #1 Construction Management Software for Growing Companies - Manage your projects from Tender to Handover” check archdesk.comBuildVision -   streamlining the construction supply chain with a unified platform - www.buildvision.ioChapters00:00 Intro03:30 Introduction and Background 08:13 Transitioning to Private Equity and Startups 13:35 The Role of Private Equity in AEC Companies 18:22 Digital Transformation and Value Creation 23:20 Market Trends and Company Sizes 28:20 Leveraging Technology for Business Value 33:07 Digital Accelerators and Human-Centric Approaches 35:22 Optimizing Construction Processes for Efficiency 37:51 Tying Technology to Corporate Success 41:42 Proving Value at the Project Level 43:55 The Balance of Show and Tell in Sales 49:09 Purposeful Change in the Construction Industry

Crypto Hipster Podcast
Exploring Novel and Profitable Opportunities in the Stablecoin Market, with Gleb Kurovskiy @ Luminary Bank (Video)

Crypto Hipster Podcast

Play Episode Listen Later Dec 7, 2025 37:39


Gleb Kurovskiy, Luminary Chief Digital Officer (PhD)Gleb Kurovskiy is a leading fintech innovator and Chief Digital Officer at Luminary Bank, specializing in blockchain, AI, and payments. With 8 years of experience in finance, including a tenure as Lead Economist at the Central Bank, and a PhD from EPFL, one of the world's top technical universities, Gleb combines deep academic expertise with hands-on experience in building high-impact financial systems.As a forward-thinking leader, Gleb has successfully driven the implementation of crypto lending, staking, and blockchain protocol integrations, achieving in months what traditional banks often take years to build. He believes in leveraging the best of traditional finance and blockchain to create efficient, interoperable systems, redefining the way modern financial infrastructure is designed and operated.Gleb is widely recognized for his vision at the intersection of finance and technology. A finalist of the Econometric Game — World Championship in Econometrics, he continues to shape the future of digital finance, exploring the programmability of money and building next-generation financial systems that are fast, yield-bearing, and reliable.Gleb has a publication at the Swiss National Bank FinTech Conference on Crypto assets and Financial Innovation: “How algorithmic stablecoins fail”.LinkedINTwitter

Crypto Hipster Podcast
Exploring Novel and Profitable Opportunities in the Stablecoin Market, with Gleb Kurovskiy @ Luminary Bank (Audio)

Crypto Hipster Podcast

Play Episode Listen Later Dec 7, 2025 37:39


Gleb Kurovskiy, Luminary Chief Digital Officer (PhD)Gleb Kurovskiy is a leading fintech innovator and Chief Digital Officer at Luminary Bank, specializing in blockchain, AI, and payments. With 8 years of experience in finance, including a tenure as Lead Economist at the Central Bank, and a PhD from EPFL, one of the world's top technical universities, Gleb combines deep academic expertise with hands-on experience in building high-impact financial systems.As a forward-thinking leader, Gleb has successfully driven the implementation of crypto lending, staking, and blockchain protocol integrations, achieving in months what traditional banks often take years to build. He believes in leveraging the best of traditional finance and blockchain to create efficient, interoperable systems, redefining the way modern financial infrastructure is designed and operated.Gleb is widely recognized for his vision at the intersection of finance and technology. A finalist of the Econometric Game — World Championship in Econometrics, he continues to shape the future of digital finance, exploring the programmability of money and building next-generation financial systems that are fast, yield-bearing, and reliable.Gleb has a publication at the Swiss National Bank FinTech Conference on Crypto assets and Financial Innovation: “How algorithmic stablecoins fail”.LinkedINTwitter

The Digital Healthcare Experience
The Human-AI Partnership in Clinical Practice | With Dr. Zafar Chaudry, Chief Digital Officer at Seattle Children's

The Digital Healthcare Experience

Play Episode Listen Later Dec 3, 2025 35:37


In this episode, we explore how artificial intelligence is transforming medical decision-making, clinical workflows, and patient outcomes. Our guest, Dr. Zafar Chaudry, Senior Vice President, Chief Digital Officer, and Chief AI & Information Officer at Seattle Children's, breaks down what a true human-AI partnership looks like inside modern healthcare. Watch the full video here. We discuss how AI is being used as a clinical co-pilot, supporting clinicians with faster access to medical knowledge, evidence-based guidelines, and real-time patient data. Dr. Chaudry shares real examples of AI improving diagnostic accuracy, enhancing patient safety, and enabling more personalized treatment plans. You'll also hear insights on the ethical considerations, accountability, and integration challenges that healthcare leaders need to understand as AI becomes more embedded in clinical practice. Topics covered in this episode: How AI supports medical decision-making and clinical workflows Real-world use cases where AI improves patient care and outcomes The role of AI in diagnostics, risk prediction, and personalized medicine Ethical considerations, transparency, and accountability in AI deployment How clinicians and AI can work together without losing the human touch What healthcare leaders should prioritize as AI adoption accelerates This episode is ideal for healthcare executives, clinicians, digital health leaders, and anyone navigating the rapidly evolving landscape of AI in healthcare. Listen to learn how organizations can responsibly and effectively integrate AI to enhance clinical practice and improve patient care. Connect with Dr. Chaudry on LinkedIn. Find Dr. Chaudry's work at https://www.seattlechildrens.org Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach  

Travillian
Turning AI into Your Small Business CFO: A Conversation with Narmi and Grasshopper Bank

Travillian

Play Episode Listen Later Dec 2, 2025 36:39


Hosted by Keith Daly, Principal, Banking & Fintech Search at Travillian, this strategic conversation features Nikhil Lakhanpal, Co-founder of Narmi, and Chris Tremont, Chief Digital Officer at Grasshopper Bank. They detail the launch of the first Model Context Protocol (MCP) banking integration, explaining how this technology enables AI platforms to perform CFO-level financial analysis for small business clients securely.Learn why bank leadership must embrace a decisive AI strategy or risk the rising cost of complacency in the future of finance.

Leaders in Customer Loyalty, Powered by Loyalty360
#491: Leaders in Customer Loyalty: Brand Stories | How Insomnia Cookies Turns Late-Night Cravings Into Community

Leaders in Customer Loyalty, Powered by Loyalty360

Play Episode Listen Later Nov 20, 2025 43:37 Transcription Available


Send us a textLong after most bakeries close, Insomnia Cookies comes to life, satisfying the late-night cravings of students and sweet-tooth fans alike. Founded in 2003 in a University of Pennsylvania dorm room, the brand has transformed a simple idea into a full-fledged movement, growing to more than 350 locations globally and earning millions of devoted fans worldwide. In a recent conversation, Loyalty360 CEO Mark Johnson spoke with David Salama, Chief Digital Officer at Insomnia Cookies, about how the brand is using digital innovation and a redesigned loyalty program to turn transactions into touchpoints, and fans—which the brand calls its ‘Insomniacs'— into a thriving community. By blending technology and creativity, Insomnia Cookies continues to prove that emotional loyalty can be just as powerful (and satisfying) as the perfect chocolate chip cookie. 

Omni Talk
Dollar General's AI Leadership Move | Fast Five Shorts

Omni Talk

Play Episode Listen Later Nov 13, 2025 8:05


Dollar General has appointed Travis Nixon as SVP of Artificial Intelligence, tasking him with using AI to optimize supply chain, store operations, and merchandising. But how long before every retailer has a Chief AI Officer—and is this even the right approach? Waqas Khan delivers a masterclass on why standalone AI roles may follow the same fate as Chief Digital Officers, most of whom lasted less than two years before the role dissolved. The panel discusses why Dollar General's SVP approach (rather than C-suite) may be smarter, which executive should oversee AI transformation, and why AI needs to be embedded across all functions rather than siloed. Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here: https://youtu.be/j0UulTYE5_8 #DollarGeneral #AILeadership #RetailTransformation #ChiefAIOfficer #RetailStrategy

Globetrotters Podcast
Inside the Next Decade of Travel: How Technology and Behavior Are Reshaping the Industry with Dan Christian | #125

Globetrotters Podcast

Play Episode Listen Later Nov 12, 2025 60:15


Few people have had a front-row seat to travel's evolution like Dan Christian, former Chief Marketing Officer and Chief Digital Officer at The Travel Corporation, a billion-dollar global travel group. Now the host of The Travel Trends Podcast and founder of The Acceleration Team, Dan helps brands and travelers make sense of what's next. From generative AI and hyper-personalized planning tools to the surge of multi-day adventures, festival tourism, and a new generation seeking real-world connection over screens—this conversation unpacks the forces redefining why, where, and how we travel. For anyone building, booking, or dreaming about the next era of travel, Dan's insights offer a rare look at the innovations—and human stories—reshaping the industry's future.Become a supporter of this podcast: https://www.spreaker.com/podcast/globetrotters-podcast--5023679/support.

That's What I Call Marketing
S4 Ep27: Imen Zitouni, Intact's CMO on on Building a Brand That Travels

That's What I Call Marketing

Play Episode Listen Later Nov 11, 2025 40:53


When Imen Zitouni started out, there was no Google. She literally taught Canadian businesses how to use a mouse. Fast forward twenty-five years, and she's the Chief Marketing Officer at Intact Insurance, leading one of the most ambitious rebrands in the industry from RSA Insurance to Intact and shaping how marketing, data and innovation work together in a company of 30,000 people.In this conversation, Imen joins Conor at Intact House in Dublin to talk about the twists and leaps that built her career. She tells the story of the seven PowerPoint slides that convinced CEO Charles Brindamour to start The Intact Lab, an experiment that began with seven people and now employs over a thousand specialists in data, AI and customer experience.She explains what innovation really looks like inside a business built on managing risk. how you protect teams so they can experiment, why “failing fast” only works if you decide fast, and what it takes to turn ideas into impact.You'll also hear how she applies the same mindset to marketing and why “Technology gives you speed. Storytelling gives you meaning.” As well as how the global Intact rebrand was “not a marketing project, but a company-wide one.” and why she believes creativity in insurance starts with culture, not slogans.It's an honest, practical conversation about leadership, experimentation, and brand building from one of Canada's most respected marketing executives recorded on the day the Intact name officially launched in Ireland, the UK and Europe02:30 – Teaching people how to use a mouse (and falling in love with the internet)04:50 – Lessons from agency life at Cassette06:20 – The late-night call that brought her into insurance08:00 – Finding purpose in a data-driven industry09:45 – “I have an idea”: how The Intact Lab began10:50 – Protecting teams to innovate13:40 – The 30-day rule and rapid prototyping15:10 – “Fail fast” only works with fast decisions17:30 – Moving from Chief Digital Officer to CMO20:10 – Mentorship and learning from Anne Fortin23:00 – “Technology gives you speed. Storytelling gives you meaning.”24:40 – The founders' story: building values before brand26:40 – Naming Intact and the red brackets27:30 – Rebranding RSA: “not a marketing project — a company-wide one”30:20 – Global consistency vs local freedom33:10 – When “witty” means different things in different markets37:00 – Building a household brand and resilient communities Hosted on Acast. See acast.com/privacy for more information.

The Evolving Leader
BONUS EPISODE - "Innovate Into The Unknown" with Atif Rafiq

The Evolving Leader

Play Episode Listen Later Nov 8, 2025 15:03 Transcription Available


In this bonus episode of The Evolving Leader podcast, co-hosts Scott Allender and Arjun Sahdev talk to Atif Rafiq, the first Chief Digital Officer in Fortune 500 history and former senior executive at McDonald's, Volvo, and MGM Resorts. Now CEO and co-founder of Ritual, an AI-powered workflow platform, Atif shares how leaders can build decision-making systems that are faster, fairer, and more adaptive in an age of complexity. He explains his core principle of “exploration before alignment” and why premature agreement kills curiosity and weakens problem-solving.Find out more about Atif Rafiq:www.ritual.workwww.decisionsprint.comhttps://www.linkedin.com/in/atif1/https://www.linkedin.com/newsletters/re-wire-6765332215867031552/Other reading from Jean Gomes and Scott Allender:Leading In A Non-Linear World (J Gomes, 2023)The Enneagram of Emotional Intelligence (S Allender, 2023)Social:Instagram           @evolvingleaderLinkedIn             The Evolving Leader PodcastThe Evolving Leader is researched, written and presented by Jean Gomes and Scott Allender with production by Phil Kerby. It is an Outside production.Send a message to The Evolving Leader team

The Heidrick & Struggles Leadership Podcast
Leading Transformation in the Space Industry: A conversation with Kristina Wagner, Chief Technology Officer and Chief Digital Officer at OHB SE

The Heidrick & Struggles Leadership Podcast

Play Episode Listen Later Nov 6, 2025 17:12


Kristina Wagner discusses scaling change, growing next gen leaders, and bold career advice for women in STEM. Hosted on Acast. See acast.com/privacy for more information.

Grownlearn
How to Lead in the Age of AI – Andrea Iorio on Human Skills & the Future of Work

Grownlearn

Play Episode Listen Later Oct 24, 2025 31:17


In this episode of GrownLearn, host Zorina Dimitrova sits down with Andrea Iorio — one of Brazil's most sought-after keynote speakers and a global authority on digital transformation, leadership, and human behavior in the age of AI. Andrea shares his groundbreaking approach to AI implementation, focusing not on the technology itself but on people, mindset, and ethics. Drawing from his roles as Head of Tinder Latin America and Chief Digital Officer at L'Oréal Brazil, he explains why most AI projects fail — and how leaders can build the skills and governance needed for long-term success. Together, Zorina and Andrea explore: Why AI success depends on human soft skills — not just data and algorithms How to create a culture of adaptability, empathy, and curiosity in business The three pillars of skill transformation from Andrea's upcoming book Between You and AI Why behavioral change, not technical training, drives digital transformation Whether you're a business leader, innovator, or lifelong learner, this conversation will challenge how you think about technology, leadership, and growth in the AI era. Instagram : @aiorio_br Linkedin : www.linkedin.com/in/andreaiorio/ Latest Book: https://www.amazon.com/Between-You-AI-Unlock-AI-Driven/dp/1394357982 ---------------------------------------------------------------------------------------------------------------------------------------------

The CMO Podcast
Mike Grahl (Minnesota's Timberwolves and Lynx) | Turning Fans into a Movement

The CMO Podcast

Play Episode Listen Later Oct 22, 2025 58:31


Whether it's the Wolves lighting up the court or the Lynx dominating the playoffs, few understand the power of fan passion quite like Jim's guest this week on The CMO Podcast—Mike Grahl, Chief Marketing Officer of the Minnesota Timberwolves and Minnesota Lynx. The Wolves are one of the NBA's most dynamic rising franchises, and the Lynx—a four-time WNBA champion—are a powerhouse team that embodies the spirit of the Twin Cities both on the court and in the community.Since 2018, Mike has led marketing for both franchises, overseeing brand strategy, creative, digital innovation, retail, and fan engagement. Under his leadership, the Wolves and Lynx have achieved record ticket sales, soaring fan engagement, award-winning campaigns, and retail growth that has set franchise records. Before coming to Minnesota, Mike spent more than 20 years with the Milwaukee Bucks, rising from account representative to Chief Digital Officer and helping drive that franchise's digital transformation.Tune in as Mike shares how he's built two thriving sports brands that go beyond the game, the lessons he carried from two decades with the Bucks, and his playbook for turning loyal fans into a movement.---This week's episode is brought to you by Deloitte and Best Buy Ads.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It's New Orleans: Out to Lunch
The Upside of AI

It's New Orleans: Out to Lunch

Play Episode Listen Later Oct 19, 2025 28:30


When people talk about the place of AI in the workforce, it’s mostly doom and gloom about how AI is going to take your job. I’ve even sounded the alarm myself about podcasts entirely produced and hosted without the contribution of a single human being. My lunch guests today are coming at AI from a whole different angle. As he sits here eating lunch, Daniel Crowley’s AI employee, Chuck, is hard at work, manning Daniel’s business, Hello Gravel. Hello Gravel isn’t a dating app. It’s a gravel delivery business. You know, gravel. Little rocks. Actually, there are all types of gravel. And before you order a truckload, you’re going to need to know exactly what you want. Chuck can help you with that. Chuck – who, just to be clear, is not a human being - can also tell you how much gravel you need and answer any and all questions you might have about gravel. He’ll also take your payment and schedule your delivery. AI Chuck is closing gravel sales every day. Last month he brought in $150,000. Dave Maher is part owner and Chief Digital Officer at a marketing company called Zehnder that’s headquartered here in New Orleans and has offices in Baton Rouge, Nashville, and Rosemary Beach, Florida. Two things about that sentence: One, Dave is part owner of Zehnder along with his 64 colleagues. Zehnder is what’s called an ESOP - a business classification that stands for Employee Stock Ownership Plan, in which all of the employees own the company. And, two, having an office in Rosemary Beach Florida is a little unusual. So here’s the skinny on that: Rosemary Beach is primarily fueled by tourism, and it’s not the kind of place you go for a budget vacation. So, you’ve got a bunch of people with a significant amount of spending power, and there’s only so many hours a day they can spend on the beach. The rest of their vacation they’re looking for something to do that suits their personal interest. They might want to discover a good bookstore, a great yoga class, tennis lessons, or other activities they would enjoy doing on vacation, if they knew where to find them. That’s where Dave’s AI creation, Ask Seemore, comes in. Rosemary Beach is in Walton County, Florida, and Seemore the turtle is the logo of Walton County Tourism. Dave Maher’s AI version of Seemore is on your phone. He’s on vacation with you. He knows where you are, what you like, what you probably want to do next, and where to do it. Ask Seemore is like going on vacation with a local who totally gets you. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com.See omnystudio.com/listener for privacy information.

ai nashville new orleans lunch upside baton rouge chief digital officers esop columns zehnder rosemary beach walton county uptown new orleans dave maher daniel crowley
Revolutionizing Your Journey
Journey.com: The New Loyalty Program for Independent Hotels with CEO John Sutton (Ep. 96)

Revolutionizing Your Journey

Play Episode Listen Later Oct 15, 2025 62:46


In this episode of Revolutionizing Your Journey, host DeAndre Coke sits down with John Sutton, CEO of Journey, a groundbreaking travel loyalty program designed specifically for independent hotels and boutique properties. John shares how his decade of experience as Chief Digital Officer at Red Ventures led to the creation of Journey — a platform built to close the gap in the hospitality industry's loyalty landscape.The conversation explores Journey's mission to redefine what loyalty means by emphasizing personalization, emotional connection, and direct relationships between guests and properties. From its unique Day Zero Status program and nomination-based hotel alliance to the opportunity for travelers to earn five points per dollar on stays, Journey is setting a new standard in hospitality. John also offers insights into the future of loyalty programs and how technology can make boutique hotel stays more rewarding, memorable, and human.Key Highlights:Journey redefines loyalty: It's the first program designed for independent and boutique hotels.John Sutton's background: A decade at Red Ventures helped shape his vision for smarter, guest-centered travel.Filling the loyalty gap: Journey bridges the space between major hotel chains and smaller, independent properties.Emotional connection matters: The brand focuses on relationships and experiences, not just transactions.Nomination-based growth: Properties can join the alliance only through nomination and approval.Empowering travelers: Members can earn points for recommending new hotels to join the network.Day Zero Status: New users get instant benefits and a head start on earning rewards.Personalized experiences: Journey aims to create meaningful, memorable stays for each guest.Future focus: Expansion of properties, partnerships, and member benefits is already underway.Resources:Book a Free 30 minute points & miles consultationStart here to learn how to unlock nearly free travelSign up for our newsletter!BoldlyGo Travel With Points & Miles Facebook GroupInterested in Financial Planning?Truicity Wealth ManagementSome of Our Favorite Tools For Elevating Your Points & Miles Game:Note: Contains affiliate/sponsored linksCard Pointers (Saves the average user $750 per year)Zil Money (For Payroll on Credit Card)Travel FreelyPoint.meFlightConnections.comThrifty Traveler Premium

Banking Transformed with Jim Marous
Inside Grasshopper Bank's Claude AI Integration

Banking Transformed with Jim Marous

Play Episode Listen Later Oct 14, 2025 48:00


What if your business banking clients could ask a question, in plain English, and get an instant, intelligent answer? No spreadsheets. No manual reports. Just the client, their data, and AI working together. It sounds like science fiction, but it's happening right now. Grasshopper Bank has become the first U.S. bank to enable customers to connect their business banking data directly to Anthropic's Claude AI assistant, and the implications are staggering. We're joined on the Banking Transformed podcast by two visionaries who made it happen: Chris Tremont, Chief Digital Officer, and Pete Chapman, CTO of Grasshopper Bank. They'll reveal how they built a secure bridge between banking and artificial intelligence, why they raced to be first, and what this means for every banking organization in America. This is the conversation where the future of banking gets written. The companies that understand this shift will thrive. Those who don't will be left behind.

Disruption Now
Will AI end education?

Disruption Now

Play Episode Listen Later Oct 9, 2025 47:35


What does it take to lead digital transformation when fear, culture, and AI disruption collide?

Artificial Intelligence in Industry with Daniel Faggella
The Future of AI Agents in Consumer Goods Operations - with Padma Hari of Nestlé Purina

Artificial Intelligence in Industry with Daniel Faggella

Play Episode Listen Later Oct 8, 2025 26:24


Today's guest is Padma Hari, Chief Digital Officer at Nestlé Purina. With over 20 years of experience shaping digital strategy and driving enterprise-wide transformations, Padma has leveraged AI, analytics, and data-driven insights to deliver measurable business impact at scale. Padma joins Emerj Editorial Director Matthew DeMello to discuss how enterprise leaders can move from siloed decision-making to end-to-end synchronized planning using data and AI. Padma also shares practical takeaways, including how to harmonize goals across business functions, run mock sessions to test new planning processes, and utilize AI to enable faster and more effective decision-making, which boosts operational efficiency and ROI. This episode is sponsored by Crisp. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. Are you shaping AI adoption at your organization? Share your experience with fellow executives on the ‘AI in Business' podcast. Apply to be a future guest at emerj.com/expert2. Watch Emerj Editorial Director Matthew DeMello and Kuo Zhang, President of Alibaba.com's conversation on our new YouTube Channel: youtube.com/@EmerjAIResearch.

The Digital Executive
Leading with Humanity: Andrea Iorio on AI, Ethics, and the Future of Leadership | Ep 1123

The Digital Executive

Play Episode Listen Later Oct 8, 2025 14:36


In this episode of The Digital Executive, host Brian Thomas sits down with Andrea Iorio—globally recognized keynote speaker, author of Between You and AI, and one of the top 15 global AI influencers on LinkedIn. With experience leading digital operations for Tinder Latin America and serving as Chief Digital Officer at L'Oréal Brazil, Andrea shares how his unique blend of business, technology, and neuroscience insights is shaping the next generation of human-centered leadership.Andrea discusses why the most successful leaders in the age of AI aren't necessarily the most technical—but those who master emotional intelligence, empathy, and critical thinking. Drawing from his book, he explains how to strengthen the human edge through cognitive, behavioral, and emotional skills—and why asking better questions is more valuable than having all the answers.He also reveals lessons learned from both digital-native and legacy companies, highlighting the rising power of customer centricity in a world where technology gives consumers more leverage than ever. Finally, Andrea outlines three pillars for true AI readiness—skillset, mindset, and governance—and the ethical guardrails every organization must adopt: transparency, accountability, and privacy.Andrea's message is clear: AI should amplify human potential, not replace it—and the future of leadership depends on our ability to balance innovation with empathy.If you liked what you heard today, please leave us a review - Apple or Spotify. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Sleeping Barber - A Business and Marketing Podcast
SBP 147: Ad Fraud - The Real Cost. With Dr. Augustine Fou.

The Sleeping Barber - A Business and Marketing Podcast

Play Episode Listen Later Oct 7, 2025 59:18


Episode SummaryDigital advertising promised perfect accountability—laser-sharp targeting, flawless attribution, and measurable results down to the last click. But what if the data has been lying to us all along?Dr. Augustine Fou, former Chief Digital Officer and independent ad fraud researcher, reveals why the "1% fraud rate" you've been hearing for a decade is dangerously wrong. In this eye-opening conversation, he exposes the systemic incentives that allow ad fraud to thrive, costing advertisers billions while enriching middlemen, platforms, and fraudsters.You'll discover how a major hotel chain found their "incredible" ROAS completely evaporated when they turned off campaigns for one week. Why "audience expansion networks" are actually "fraudience networks" filled with bots. And how placement reports from your DSP are systematically fabricated because fraudulent sites lie about their domains in bid requests.Dr. Fou doesn't just diagnose the problem—he provides concrete, actionable solutions. Learn the one campaign setting that eliminates 90% of fraud instantly, why paying higher CPMs actually saves you money, and how to measure what actually matters: Human CPM (HCPM), not just impressions.This isn't about pointing fingers. It's about upgrading your analytics so you can finally see what's really happening with your ad spend—and take back control.Key TakeawaysThe 1% Lie: Legacy verification vendors have reported ~1% invalid traffic for 10 years straight—not because fraud is low, but because that's all they can detectThe Attribution Illusion: View-through conversions and ROAS reports massively over-attribute sales that would have happened anywayEveryone Benefits But You: Ad exchanges, agencies under budget pressure, verification vendors, and even marketers protecting their jobs all profit from the status quoFraudience Networks: Turning off audience expansion on Facebook, Google, TikTok, and other platforms immediately eliminates 90% of fraudThe CPM Trap: Lower CPMs aren't "cost efficiency"—you're just buying 10x more impressions where only 10% reach humans, making your effective Human CPM 10x higherPlacement Report Fiction: Sites lie about their domain in bid requests, so your blocklists don't work and your reports show clean inventory that doesn't existThe Turn-Off Test: Run holdout experiments—turn off campaigns in one state or for one week and measure if sales velocity actually changesTimestamps00:00 - Introduction: The Promise vs. Reality of Digital Advertising02:58 - Dr. Fou's Journey: From MIT Chemistry to Ad Fraud Research05:54 - Why Everyone Dismissed the Warnings (Including Marc)09:12 - There's No "Typical" Fraud Rate: From 1% to 100% Depending on What You Buy11:58 - The Attribution Problem: Why Your ROAS Reports Are Fiction14:56 - The Incentive Structure: Why Everyone Profits From Fraud Except Advertisers17:58 - When Does This Become a Shareholder Problem?26:59 - Red vs. Blue: Why You Must Measure Both Bots AND Humans29:27 - The CPM Misconception: Price vs. Cost Efficiency32:54 - Fraudience Networks: Turn Them Off and Save 90% Immediately36:04 - How Bots Game Retargeting and Audience Segments40:04 - Best Practices: Inclusion Lists, Direct Buying, and Turning Off Audience Networks42:15 - The Placement Report Scam: Why Your Blocklists Don't Work47:00 - The Footfall Fraud: How Ad Tech Gamed In-Store Attribution52:01 - Moving Away From Black Box Algorithms56:04 - Reframing the Conversation: From "Fraud" to "Better Analytics"Guest BioDr. Augustine Fou is a former Chief Digital Officer, independent ad fraud researcher, and creator of FouAnalytics—an analytics platform that measures both bot traffic (red) and human traffic (blue) to give advertisers unprecedented...

Honest eCommerce
350 | Inspiring Trust by Perfecting the Post-Purchase Journey | with Eugene Chew

Honest eCommerce

Play Episode Listen Later Oct 6, 2025 48:04


Eugene Chew is the Global Chief Operating Officer at BikesOnline.com, a leading direct-to-consumer cycling retailer in the U.S. and Australia and the exclusive distributor of Polygon and Superior bikes.From the early days of the internet to scaling a global Ecommerce operation, Eugene has built a career at the intersection of creativity, data, and operational excellence. Before joining BikesOnline, he led digital transformation as Chief Digital Officer at J. Walter Thompson (WPP) and served as Greater China Regional Head at Lion (Kirin).At BikesOnline, Eugene and his team are redefining what it means to sell complex, logistics-heavy products online. From solving “dirty freight” challenges to perfecting the post-purchase experience, he's proving that operational rigor and creative problem-solving can turn friction into a competitive moat.Beyond Ecommerce, Eugene is also an avid cyclist, gardener, and tea enthusiast — running Tea Urchin, his aged tea business that reflects his love for craftsmanship and detail.Whether you're scaling a DTC brand, optimizing supply chains, or navigating global expansion with a lean team, Eugene offers an inside look at how to balance creativity, data, and discipline to build a sustainable business that lasts.This episode also mentions insights from Izzy Rosenzweig of Portless on rethinking global fulfillment, and Kyle Hency of GoodDay Software on building better systems for modern Shopify brands.In This Conversation We Discuss:[00:38] Intro[01:36] Naming a brand that stands the test of time[02:09] Predicting automation in ad buying early on[05:01] Learning innovation from China's all-in-one model[06:01] Balancing innovation with Western logistics limits[08:55] Recognizing the shift toward direct brand work[10:12] Shifting from service work to physical operations[11:50] Managing cash flow under market uncertainty[12:31] Stay updated with new episodes[12:41] Helping founders scale beyond day-to-day ops[13:27] Finding opportunity in a pandemic-era pivot[14:01] Designing packaging that simplifies assembly[15:30] Diversifying suppliers to reduce risk exposure[17:48] Protecting margins from tariff and fraud risks[19:01] Choosing Shopify for flexibility and speed[22:36] Hiring agencies to guide complex migrations[25:05] Training teams before adding new integrations[27:18] Episode Sponsors: Electric Eye & Heatmap[29:59] Partnering with experts where specialization wins[31:58] Gaining perspective from cross-industry learnings[34:27] Avoiding costly trial-and-error learning[36:34] Prioritizing projects with impact and simplicity[41:20] Managing cost challenges in global logistics[44:50] Preparing for tariffs with flexible strategiesResources:Subscribe to Honest Ecommerce on YoutubePremium bikes at unbeatable prices, direct from manufacturers bikesonline.com/Follow Eugene Chew linkedin.com/in/eugenechewMentioned episode with Izzy Rosenzweig of Portless: www.youtube.com/watch?v=XpbeHvv3_1QMentioned episode with Kyle Hency of GoodDay Software: www.youtube.com/watch?v=UQNsUfgl9E4Schedule an intro call with one of our experts electriceye.io/connectClear, real-time data built for ecommerce optimization heatmap.com/honestIf you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Digital and Social Media Sports Podcast
Episode 305: Shripal Shah Schools Me on AI in Sports and the Present and Future of Fan Loyalty Programs

Digital and Social Media Sports Podcast

Play Episode Listen Later Sep 30, 2025


Watch or listen to episode 305 of the Digital and Social Media Sports podcast, in which Neil chatted with Shripal Shah, Chief Digital Officer, Next League, and author of Unlocking Fan Loyalty: From Frequent Flyers to Fanatics in the Age of AI 70-minute duration. Listen on Apple, Spotify and YouTube Listen above and watch below

The Data Chief
Why CDO of WEX Puts People Before Technology in the Age of AI

The Data Chief

Play Episode Listen Later Sep 24, 2025 43:21


Join us for a compelling conversation on leading through change with Karen Stroup, Chief Digital Officer at WEX. In this episode of The Data Chief, Karen shares her insights on navigating the complexities of AI adoption. She discusses why focusing on the customer problem is more important than simply applying new technology, how to build trust by accounting for the "human side" of data, and why her team uses a "two-way door decision" to combat the rapid pace of tech change. Discover her "hot take" on the future of analytics, where dashboards become a "backdrop" and an interactive, predictive experience takes center stage.Key Moments:Navigating Ambiguity with People (06:02): Karen argues that leaders' primary role is to build confidence and help people navigate ambiguity. She explains that people fear the unknown more than change and suggests involving employees in the journey to help alleviate that fear.Trust and the Human Side of Data (14:30): She highlights that giving a correct answer is not the same as building confidence that it's the right answer. Karen discusses the importance of accounting for the "human side" of how people feel about the information they receive.Prioritizing AI use cases (22:48). Karen describes WEX's approach, which starts with a top-down cultural shift from the CEO, and then uses filters like value, feasibility, and desirability to prioritize projects.The "Two-Way Door Decision" for Technology (28:13): To combat the disconnect between rapid technology evolution and slow cultural change, Karen discusses using a "two-way door decision". This approach involves architecting solutions to be vendor-agnostic, allowing the company to pivot if a technology proves to be unsuccessful."Hot Take" on the Future of Analytics (35:34): Karen's "hot take" is that the user experience will fundamentally change. She predicts that dashboards will become a "backdrop," while an interactive, predictive experience will move to the foreground.Key Quotes:"Very few customers, whether it be a business or a consumer, say, I want an AI solution. What they're really saying is, I want the problem to be simpler." - Karen Stroup"Answering the question correctly is not the same as building confidence that it's the right answer to the question." - Karen Stroup"Being able to understand data, but in a way that resonates with them, is really important. I do think ThoughtSpot does this well in the sense that you may get one answer, and you say, 'Hey, can you explain that for me?' or 'Where does the data come from?' But that ability to 'peel the onion' is really important." - Karen StroupMentions:WEX's Health and Benefits platformAgentic AI in Financial Services: The future of autonomous finance solutionsTrillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill CampbellHow Much Data Does a Ring Security Camera Use?Guest Bio: Karen joined WEX in 2022 as Chief Digital Officer, a newly created role. She brings more than 15 years of experience leading product management, digital, and innovation organizations focused on software as a service offerings, primarily in financial services.As Chief Digital Officer, Karen is responsible for expanding digital commerce opportunities by harnessing best-in-class product development, design, and digital transformation capabilities from across the enterprise. In addition to creating a unified strategic vision, she leads a team that executes against digital strategy initiatives and strives to create exceptional customer experiences by delivering new digital tools, platforms, and technologies.Prior to WEX, Karen served as the Chief Digital Officer at Thomson Reuters. Prior to her role at Thomson Reuters, Karen served as SVP, Product and Innovation at Capital One Financial Services and VP, Product Management at Intuit. Hear more from Cindi Howson here. Sponsored by ThoughtSpot.

RETHINK RETAIL
Balancing Heritage and Digital Transformation

RETHINK RETAIL

Play Episode Listen Later Sep 23, 2025 12:55


How does a 200-year-old porcelain icon stay relevant in the digital age? Alex Baker interviews, Vista Alegre's Chief Digital Officer, Carla Graça, shares how the brand is blending rich heritage with bold digital transformation by: - Building a strong digital presence and expanding globally - Driving innovation in factories and design while preserving craftsmanship - Using technology to empower people, not replace them - Creating seamless omnichannel customer experiences online and in-store From heritage storytelling to AI-driven tools, Vista Alegre proves that tradition and innovation can thrive together. Join the conversation with our global retail community at www.globalretailleaders.com

Conversations with CommerceNext
Risk, Reinvention, and Retail Tech Evolution with Jenna Flateman Posner, Founder & CEO, Chief Digital Agency

Conversations with CommerceNext

Play Episode Listen Later Sep 17, 2025 19:35


In this episode of Conversations with CommerceNext, host Michael LeBlanc sits down with Jenna Flateman Posner, Founder & CEO of Chief Digital Agency, for a candid and insightful conversation on the changing dynamics of retail technology and digital transformation.Jenna shares her remarkable career journey, starting on the technology side, building go-to-market partnerships in loyalty, payments, and localization before making the leap into retail operations as VP of Digital and then Chief Digital Officer at Snipes. She reflects on scaling Snipes' digital business from $7 million to $100 million, navigating the pandemic, civil unrest, and the accelerated shift to digital commerce.From there, Jenna moved to Solo Brands, where she drove digital strategy across a portfolio of outdoor lifestyle companies and activated memorable campaigns, including the award-winning “smokeless” collaboration with Snoop Dogg. These experiences ultimately inspired her to found Chief Digital Agency, a consultancy designed to bridge the persistent gap between technology vendors and retail operators.Jenna describes her role as a translator and conduit between retailers and technology providers—helping vendors refine products, craft go-to-market strategies, and close deals, while assisting retailers with tech selection, vendor management, and implementation oversight. By bringing transparency and empathy to both sides, she helps organizations avoid costly missteps and unlock true partnership value.The conversation dives deep into some of retail's most pressing challenges: why cultural and organizational silos slow down tech adoption, the need for retailers to embrace faster decision-making, and the importance of vendors building trust instead of chasing cold-call volume. Jenna also shares her vision for the future of digital commerce, where AI acts as a unifying operating system and data pipelines—not websites—become the core infrastructure for brand success.With practical advice for vendors, retailers, and technologists alike, this episode offers a roadmap for building stronger relationships, embracing risk, and preparing for a future shaped by AI-driven agents and new consumer expectations.Tune in to hear why Jenna believes digital leaders must become “data people” first—and how Chief Digital Agency is shaping the future of retail partnerships. About UsJennifer MarloHead of Content, CommerceNextJennifer Marlo drives industry-leading programming at CommerceNext, drawing on experience from Ascendant Network and iMedia Connection, where she spearheaded content strategies to inspire retail, brand and agency marketing leaders. Guided by the belief that “a rising tide lifts all boats,” Jennifer uses in-person and digital platforms to educate and foster industry collaboration. Steve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax. Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Remarkable Retail
Driving Digital Retail at Scale: Loblaw's EVP & CDO Lauren Steinberg on Customer Experience Transformation

Remarkable Retail

Play Episode Listen Later Sep 16, 2025 53:28


This week the Remarkable Retail podcast delivers a dynamic mix of breaking retail news and an in-depth interview with a top retail innovators, Lauren Steinberg, Loblaw Executive Vice President and Chief Digital Officer at Loblaw, Canada's biggest retailer.Steve Dennis and Michael LeBlanc kick off a wide-ranging news segment, analyzing how tariffs, inflation, and global economic uncertainty are reshaping retail. They explore the upcoming Federal Reserve decision, the rise in food and apparel costs, energy pressures tied to AI-driven data centers, and how these forces are squeezing consumers' discretionary spending. The hosts also discuss RH's Paris flagship opening as a bold case study in reinvention, contrasting the brand formerly known as Restoration Hardware's bold ambition with the incremental strategies that have failed legacy brands. Finally, they highlight Sam's Club's new digital-first presentation layer—showing how even complex retailers can aim higher, move faster, and deliver remarkable customer experiences.Guest Lauren Steinberg--who recently assumed the expanded role of Chief Digital Officer at Loblaw after a decade leading digital, loyalty, and retail media--offers a behind-the-scenes look at how Loblaw is serving nearly every Canadian through its grocery, pharmacy, financial services, and apparel businesses, anchored by iconic brands like President's Choice, and Joe Fresh.Laurnen explains how Loblaw's digital strategy is centered on convenience, affordability, and relevance, with AI playing a critical role in personalization, supply chain efficiency, and the evolution toward agentic AI. Lauren also details the company's fast-growing retail media network, designed to connect brands with customers in ways that are accountable, measurable, and integrated across both digital and physical retail. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Tetragrammaton with Rick Rubin

Ian Rogers is a technology and business executive whose career spans music tech, luxury retail, and crypto. He began by building early music websites in the 90s, including one for hip-hop group The Beastie Boys, before leading digital music at Yahoo!. Rogers went on to serve as CEO of Topspin and then Beats Music, which was acquired by Apple. In 2015, he became Chief Digital Officer at LVMH, helping modernize digital strategy across its portfolio of luxury brands. Since 2020, he has been Chief Experience Officer at Ledger, where he oversees consumer strategy for the crypto hardware company. ------ Thank you to the sponsors that fuel our podcast and our team: LMNT Electrolytes https://drinklmnt.com/tetra Use code 'TETRA' ------ Athletic Nicotine https://www.athleticnicotine.com/tetra Use code 'TETRA' ------ Squarespace https://squarespace.com/tetra Use code 'TETRA' ------ Sign up to receive Tetragrammaton Transmissions https://www.tetragrammaton.com/join-newsletter

Remarkable Marketing
2001: A Space Odyssey: B2B Marketing Lessons on Turning Vision into Reality with CMO at Quad, Josh Golden

Remarkable Marketing

Play Episode Listen Later Aug 21, 2025 49:10


When it comes to marketing, the boldest ideas often come from imagining a future no one else can see, then making it real.That's exactly what Stanley Kubrick achieved with 2001: A Space Odyssey, a film that married meticulous research with visionary storytelling to create the most realistic depiction of space the world had ever seen. In this episode, we explore the marketing lessons behind it with special guest Josh Golden, CMO at Quad.Together, we dive into how marketers can embrace risk, iterate through failure, compete on imagination rather than resources, and create experiences—both digital and physical—that deliver the elusive “wow” factor. All while staying relevant, resonant, and ready to invent the future.About our guest, Josh GoldenAs Chief Marketing Officer at Quad, Josh Golden is architecting the evolution of Quad as a marketing experience company. He leads a highly collaborative team that works with marketers around the world to clear the path for a frictionless solution to easily communicate with their optimal audience.Quad's clients are the lifeblood of its operations, driving the company's evolution and influencing its every action. Josh is helping the company combine Quad's history as a manufacturer and commercial printer with this marketer-obsessed philosophy to best support client growth and eliminate the interference that otherwise causes them to lose time, money, and customers.Since assuming his role, Josh has defined the Quad brand narrative, developed the company's “marketing experience” framing, implemented a new Quad design system and initiated brand and product marketing campaigns for key verticals.With more than three decades of experience in marketing, branding, media, and content, Josh is one of the most prolific connectors in the marketing industry. Prior to joining Quad in 2021, Josh was President and Publisher of Ad Age where he spurred transformative growth for the venerable, 90-year trade publication and media brand. His passion for driving evolution was also on display as Vice President, Global Digital Marketing, at Xerox; Group Director of Digital Marketing at NBC Universal; Chief Digital Officer at Grey Group; Managing Director, Digital at Havas; and head of the first digital division at Young & Rubicam.A self-proclaimed “professional groupie,” Josh avidly follows and cheers people who pursue their passions. He likes playing a little semi-aggressive tennis and makes a killer “cheater” banana bread. He lives in Westchester, NY with his wife and two teenage children.Josh received his MBA from New York University and his B.S. in communications from Ithaca College.What B2B Companies Can Learn From 2001: A Space Odyssey:Embrace the process, not just the end product. Kubrick went through a massive number of iterations before landing on the film we know and love today. Josh says, “There is not one singular moment; it's a series of failures.” In marketing, abandoned ideas aren't wasted. They're the iterations that lead to something great. Like Kubrick, be willing to test, discard, and refine until you find the version that truly resonates. The process is the work.AI can execute, but humans inspire. Hal, the AI in 2001, could run the ship, but couldn't imagine a better way forward. Josh says, “ Humans have the capacity to do the wow factor.” AI can give you the exact steps to execute a campaign, but it can't create the unexpected spark that makes it unforgettable. Your job as a marketer is to deliver that human insight and surprise that AI can't replicate.Inspiration doesn't have to start from scratch.2001 began as a loose adaptation of Arthur C. Clarke's short story The Sentinel, but evolved far beyond it. Josh reflects, “You're ultimately gonna go rewrite it in your own way.” In marketing, you can take inspiration from existing ideas, but the magic comes from reshaping them into something uniquely yours.Quote“There's moments that we all have as marketers where real ideas happen, and I celebrate those…but in truth…There is not one singular moment. It's a series of failures…That inspiration is evident in the film, and it's evident that in the actual process of trying and failing and trying and failing and trying and failing, and then getting to a point where you're like, wow, this is actually kind of okay.'”Time Stamps[00:55] Meet Josh Golden, CMO at Quad[01:27] The Role of CMO at Quad[02:54] Overview of 2001: A Space Odyssey[21:45] B2B Marketing Lessons from 2001: A Space Odyssey[25:28] The AI Character and Its Implications[26:42] AI vs. Human Creativity[43:21] Final Thoughts & TakeawaysLinksConnect with Josh on LinkedInLearn more about QuadAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.

Artificial Intelligence in Industry with Daniel Faggella
Storage Strategies That Keep GenAI on Budget - with Amit Gupta of Danaher

Artificial Intelligence in Industry with Daniel Faggella

Play Episode Listen Later Aug 20, 2025 16:58


Today's guest is Amit Gupta, Chief Digital Officer, Life Sciences Manufacturing Industry, at Danaher. Amit returns to the program to share the operational playbook behind building enterprise-ready AI infrastructure. While AI headlines tend to focus on models, Amit emphasizes that success begins with what's underneath — the data. He outlines a four-part architecture that includes data aggregation, integration, transformation, and harnessing, walking listeners through how Danaher built a system that enables — not constrains — AI deployment. He also explores how tiered storage strategies address not just technical needs, but real-world challenges in compliance, cost control, and security. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business' podcast! This episode is sponsored by Pure Storage. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Six Pixels of Separation Podcast - By Mitch Joel
SPOS #997 – Adam Brotman On Being AI First

Six Pixels of Separation Podcast - By Mitch Joel

Play Episode Listen Later Aug 17, 2025 52:23


Welcome to episode #997 of Six Pixels of Separation - The ThinkersOne Podcast. What happens when nearly everything a marketer or strategist does today becomes instant, automatic… and nearly free? That's the premise of AI First, the new book from Adam Brotman (my guest this week) and his co-author Andy Sack, which confronts the existential shift that AI is bringing to brand strategy, customer experience and creative work. Adam, the former Chief Digital Officer at Starbucks and co-founder of the strategic consultancy Forum3, brings firsthand experience building digital platforms that changed how global businesses operate. In this episode, we dive into what it really means to become an "AI First” organization, not just layering on tools, but redesigning your business from the ground up. You'll hear why OpenAI's Sam Altman believes 95% of current marketing agency work will be handled by AI, and what that means for leaders, teams and the future of creative differentiation. We explore the difference between being AI-aware and AI-native, how to run internal pilots that create momentum, and what the future holds for customer loyalty and personalization in a post-human-first creative landscape. For anyone wondering what practical transformation looks like in an AI-saturated world and how to build companies that still feel human, this conversation maps the next five years and beyond. Enjoy the conversation… Running time: 52:22. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on X. Here is my conversation with Adam Brotman. AI First. Forum3. Check out his podcast. Follow Adam on LinkedIn. Chapters: (00:00) - The Journey of Digital Transformation. (05:05) - AI First: Understanding the New Paradigm. (10:00) - The Role of AI in Business Strategy. (15:09) - Navigating the Future of Work with AI. (19:50) - The Promise and Challenges of AGI. (31:58) - The Rise of AI and Human Collaboration. (34:07) - Navigating the AI Landscape: Challenges and Opportunities. (37:27) - Intelligence vs. Imitation: Understanding AI's Capabilities. (40:57) - Creativity in the Age of AI: A New Frontier. (43:30) - The Role of Empathy in AI Interactions. (46:41) - Paradigm Shifts: Embracing Change in Technology. (49:01) - Responsible AI: Balancing Innovation and Ethics. (52:44) - The Future of Work: Adapting to AI Transformations.

Artificial Intelligence in Industry with Daniel Faggella
Moving from Pilot to Profit in Service AI Deployments - with Amit Gupta of Danaher

Artificial Intelligence in Industry with Daniel Faggella

Play Episode Listen Later Aug 14, 2025 15:46


In today's enterprise landscape, many AI initiatives stall before delivering real business value—especially in service operations, where data lives in disconnected systems and frontline speed is critical. For Amit Gupta, Chief Digital Officer, Life Sciences Manufacturing Industry, at Danaher, overcoming these challenges requires a structured, business-first approach. On this episode of the AI in Business podcast, Amit shares how Danaher uses a 70/30 buy-versus-build strategy to accelerate time to value while maintaining flexibility. He details a step-by-step framework for identifying high-impact AI use cases, involving cross-functional teams early, and guiding projects from strategic concept to measurable results—what he calls moving from “strat to street.” Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business' podcast! This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Scouting for Growth
Lou Smith: Transforming Insurance with Neuron by WTW

Scouting for Growth

Play Episode Listen Later Jun 24, 2025 54:11


Sabine VdL talks to Lou Smith, a true trailblazer in the world of financial services and insurance. In today's episode, we'll dive into Lou's incredible journey, explore the vision behind Neuron, and discuss the key takeaways from the latest report that insurance providers need to consider.    KEY TAKEAWAYS We all have moments in life where the last thing we want to look at is out credit rating and history, but those things can affect how you access financial services in the future. Lou was part of the team that delivered the first end-to-end mortgage renewal online, started to break down investments and getting it to the hands of the many rather than the few. Everybody says insurance is behind the rest of the financial services industry, and it's a funny statement. It doesn't matter. What I'm seeing in insurance in the last 5-6 years is that this conversation has circled around about what do we do? But in the last 12-18 months I've seen a passion for how do now think about using digital, distribution models, digital, analytics and AI and thinking of all of those things together and deliver distribution models that start to move industry forward. The challenge is always in leadership, culture and change adoption. This is because it's really difficult to step into an unknown and think it's going to be better than what you're doing today. You want to power people with the data and capabilities so they can do what they're brilliant at, which is focusing on the best product and position for their client. Neuron and others enable brokers to do that. You also want to attract a new generation into the brokering sector, but rather than have them focus on the admin of that sector, they should be having great conversations with clients. All the work we're doing enables brokers to do that.   BEST MOMENTS ‘When starting my career I had a real passion for how to make the services we were offering more successful for clients and customers.'‘We care about the customer and making financial data accessible to you through the narratives we use.'‘I'd love to say this was all planned out, we didn't call it anything or know what it looked like, we just started to bring data and technologies together to build ‘workflow' and that's now become cool.'‘We want to be the easiest, most predictable and consistent broker to work with.'   ABOUT THE GUEST Louise (or Lou) Smith is a trailblazer in the financial services and insurance industries, with a career spanning leadership roles across digital transformation, data, product innovation, distribution, technology, and operations.  Her journey has been marked by groundbreaking achievements, including delivering the UK's first steps into digital distribution at Barclays, leading the digital transformation of the Royal Bank of Scotland (including NatWest) during its turnaround to profitability, and becoming the first-ever Chief Digital Officer at Lloyd's of London.  Currently, Louise is at the helm of Neuron, a transformative initiative aimed at redefining the insurance and financial services landscape. Through Neuron, she is driving innovation, collaboration, and growth, focusing on creating a more connected and customer-centric industry. WTWCO LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/