Healthcare DisruPTion

UpDoc Media's Healthcare DisruPTion podcast is back for the 2017 season. On the first episode, host Jerry Durham interview Dr. Mitch Babcock a rising physical therapists based in Michigan about business, mentorship and growth.

What does the future hold for physical therapy and healthcare? Healthcare DisruPTion returns for 2017 with a simple question, what if?

What is the role of physical therapy in the overall healthcare and population health arenas? How about leader? Listen to Mike Eisenhart as he shares his vision for the future of physical therapy 2.0.

How important is the initial call to your business? In a word...critical. Listen to Jerry Durham and Andrew Rothschild breakdown the importance of the welcome call as part of the customer lifecycle.

Listen in as Jerry Durham and Andrew Rothschild share their favorite business focused books to help you improve your physical therapy business.

Welcome to Episode 10!    We’ve hit double digits Welcome back to Andrew!  Today’s episode is a deeper dive into the Richard Zhao interview from Episode 8, Physical Therapist as the entry point for all Low Back Pain in America.  Andrew and I talk the research, the mindset and the plan that needs to be...

The opportunity for the profession of physical therapy is NOW! Low back pain has just moved up to the #2 spot on the World Disability list…YES, World! Physical therapists are poised to step up and deliver a solution for a HUGE problem!  Big question is, are YOU ready?   It will take more than just...

What can we do to help insurance companies see that physical therapy is the most cost and outcome effective solution for LBP and other musculoskeletal conditions? Show them!

On this episode of Healthcare DisruPTion, Andrew Rothschild and Jerry Durham look into who is the most important employee in your clinic business. Hint, it's not the clinician. Find out why.

How important is team work to running a successful business AND having happy customers? In a word; critical. Jerry Durham and Andrew Rothschild breakdown how to cultivate teamwork and a culture of growth. Also, how to interview like a rockstar.

Learn how Jerry Durham created the customer lifecycle method of keeping customers happy and crafting a world class experience.

The conversation with Matt Watkinson, author of “The Ten Principles Behind Great Customer Experiences” continues in this episode.  It literally picks up right where it left off.  This talk gets into the topics of Expectations, the Peak End Rule and the Zone of Tolerance.   Maybe you’ve never heard of some of those phrases before,...

What is a great customer experience? How can you implement it into healthcare? Find out in this interview with author Matt Watkinson.

…….Welcome to Episode 2 of Healthcare DisruPTion…….   This episode is the first of many interviews that we are going to be presenting here at Healthcare DisruPTion.  It is our goal to broaden the minds of those IN healthcare with knowledge, information and stories from those OUTSIDE Healthcare.  Yes, there will be the periodic healthcare...

On the inaugural episode of Healthcare DisruPTion, hosts Jerry Durham and Andrew Rothschild introduce the healthcare landscape, share their stories and set up the future episodes.