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Tiff and Kristy spell out what it takes to onboard to the best of your ability. They touch on the questions a hiring manager should be asking themself during interviews, how an applicant will be learning about your practice, the appropriate vibes to give out for your business, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello Dental A Team listeners. I am here with you again today with my fave podcaster I'm sorry rest of the team. She's got that title right now. She's got the crown Miss Kristy is here with me today And this one we had to talk about it beforehand and I'm excited. I'm now excited for this We had to brainstorm a little bit before recording this podcast to ensure we were on the right track and like minded on this which I think speaks volume to the you know, podcast topic, but also to how well our team works together and how well our team really is bonded. And Kristy, before we get into today's topic, first of all, welcome. Thank you so much for giving me, it's Monday today, so giving me your Monday afternoon so we could record a couple of podcasts. How are you? DAT Kristy (00:50) Good, I always look forward to my Mondays when I get to spend them with you. The Dental A Team (00:54) Thank you. I used to do these on Fridays, which was like, it's a fun way to end of the week. But I was like, I think it's a fun way to start the week too, because we get time together. And then I just like them better on Mondays. So hopefully you guys do too. DAT Kristy (01:08) I agree. The Dental A Team (01:10) So today's podcast, you guys, if you're subscribed to our newsletters, you know that our podcasts kind of follow the same topic and genre of our newsletters. If you're not subscribed to our newsletters, hop over to TheDentalATeam.com, hit subscribe because there's actually, I mean, we follow the same cadence and the same topics, but they're gonna be a little bit different. So if you're looking for more information, a lot of times they have downloads in them too. So if you're not subscribed, go do that. Our marketing team would love me for that little plug, but truly if you're not getting those yet, you should be, so go grab them. ⁓ Today's topic may be, I think today's topic on podcast might be a little bit different than topic by newsletter. And Kristy and I wanted to take a stab at really kind of switching the mindset on this space. And Kristy, think I'm gonna like boost our egos. I think you and I actually do really, really well. at seeing something and flipping it and being like, well, what if we looked at it from this angle instead of that one? I think you and I actually do really, really well at that. So thank you for working together with me on that. Today, you guys, your newsletter coming through, like I said, it's gonna be a little bit different. Today's podcast, we're really gonna be talking about not off-boarding, like what to do, how to let someone go, because we're really not here for that. Like the consulting team is here for... doing everything we can to hire the right person and to make sure that there's complete clarity around everything that each individual is doing, that the path is set and you actually have no questions about keeping them on or off boarding them. Like that's in your court, that is not in our court. So we thought it would be more beneficial and more fun for the two of us to really talk about onboarding correctly and like even before you're onboarding, what that looks like. Kristy, I think this might actually be fun. I'm just spinning us a little bit, but I kind of want to talk about us attracting you into the Dental A Team because you haven't always been here, right? We have met you, Kiera, I have met you a long time ago, but you haven't been with the Dental A Team forever, even though to us and likely to all of our listeners, it does feel like you have been a part of this team since DAT Kristy (03:20) No. The Dental A Team (03:33) the very beginning, which I think also speaks volumes to our topic today because that goes right along with what we're thinking. Now, how did that happen, Kristy? Like, how did Dental A Team, how did we attract you? You found us. ⁓ We are so thankful for it. But how did we attract you, who fit so seamlessly into the dynamics of our team, our goals? you literally like consult just like we do like everything about you embodies who we are. How is that possible? How did we do that? DAT Kristy (04:11) Yeah, you know, with every place you go, there's little things that may change a little bit, but the heart of things don't change. And so you're right, if we align not only in process, but also culture. so ⁓ when it came time for my journey to shift and change, it was important to find the like minded space and people. ⁓ not only for me to help them grow, but for you guys to help me grow, right? Like they say, look around who you surround yourself with because you're kind of like the top five people you hang around, right? And so ⁓ it was really important for me to find that culture and process both, you know, and I'll make sure we were aligned. The Dental A Team (05:05) Yeah, thank you. I think if you guys can hear what she's saying, right, Kristy's saying that she was able to see that she was in alignment with who we are as humans, that our goals, our vision, our company standards really aligned with Kristy. While there might be some caveats and some spaces of learning or some spaces where it's like, okay, I thought it would look like this, but let's try this or and let's try and let's create this. ⁓ DAT Kristy (05:07) Yeah. The Dental A Team (05:34) That's massive because offboarding, offboarding does, it's not easy, you guys. It's not, there's not an easy peasy process that takes emotions out and just makes it to where you're the robot that can easily just fire people whenever you want. What I do instead is I try to make sure that I'm representing our company to the best that I possibly can in everything that I do. So when I'm going through, I'm the hiring manager for our consulting team. When I'm going through, I'm doing the same thing Kristy said she's doing. I'm looking to see, does this candidate align with who we are? the response is coming back in alignment with how we speak to each other or how we speak to clients. Is it in alignment with what I would love to see a timeline as, right? Like I've gotten, I've had candidates where I'm like, my gosh, their resume is fantastic. This is the experience that I want, spot on. I'm gonna reach out to them and I don't hear from them for like a week. I'm like, well, that's not in alignment with us. And so ensuring that on both sides, we're taking a step back and we're questioning the alignment of those pieces, I think is a huge, huge reason why it's been successful. Now, in order to do that, this is a caveat, you guys. You can't just show up and just, expect everyone to know how to show up, right? You've got to really lead by example. And in my opinion, we are leading by core values, mission and vision. We are driven by the why of this company. And that is what attracts people. That's what attracted Kristy. Kristy was attracted to the why of our company, our mission, our vision. and how we show up, which are our core values. I show up in our core values, Kiera does, Britt does. When Kristy came to the interview, she was like, okay, got it. I can see it in real life. So Kristy, as an outsider, you're applying for a job. In what ways were you able to see that we did have an alignment or at least enough alignment to say, let's explore this in that... ⁓ hiring process, like in the application process, you're sending your resume outside of listening to us on on podcasts, I'm thinking how can offices kind of emanate and represent that in a space where like minded people can find them? DAT Kristy (08:06) Yeah, if I'm understanding you correctly, think it's truly... ⁓ You have to make sure you're painting clarity for people on, you have to speak your culture. Like for instance, how many times do we talk to our own clients and say, do you have a mission statement? Do you have core values? And they'll be like, yeah, we do, somewhere. You know what I mean? You have to live it and you can't just say, yes, I have it. You have to show that you have it and you use it and it means something. The Dental A Team (08:37) Mm-hmm. DAT Kristy (08:47) Right? And so when I found you guys, you could recite it. You lived it. You wove it into your process. Right? And it told me that it means something to you and you live by it. Like it's our code of conduct, if you will. Right? And it can't just be put in a drawer. You have to keep it alive in order for it to serve the ultimate goal and mission, if you will. The Dental A Team (09:15) Mm hmm. Yeah, I totally agree. And it's just a it's a rep an outward representation. And so I think even in our job ads, right, and I know I work a lot with clients on this. I know I see you guys doing it, too. I know Monica just helped a client last week with some job ads. But making sure those job ads speak to you because I can write a job ad. But if you copy and paste the job that I wrote, even writing it for you, even my clients that I've worked with for seven plus years, DAT Kristy (09:16) Thank The Dental A Team (09:44) I can write it for you and I know you, but unless you go in and speak some of yourself into that ad, it's not gonna hit, it just doesn't resonate. And so a lot of practices too are very different than who I am. So if I write your ad and I attract me to your practice and your practice doesn't, you're not me, that person is likely not gonna be a good fit. DAT Kristy (09:51) Mm-hmm. Right. The Dental A Team (10:13) Right? It's just, she could or he could for sure for the, maybe for the long run, but attracting that like-minded person takes really being able to know who you are and who you want to show up as and then doing that every single day. It makes me think of like, if I went and applied at Chick-fil-A, I know exactly how I'm supposed to show up. If I apply at Target, if I apply at Starbucks, I know exactly how I'm supposed to show up. Dutch Bros. I wouldn't apply at Dutch Bros because it's too much energy output. I know that, right? But if I can go to Starbucks where it's still energy output, but not quite as much, it's a little tamer of a coffee process, I really want to be a barista one day. That's why I'm saying these. I would love to be a barista. ⁓ But I'm going to judge it. I'm going to judge where I'm applying based on those aspects. My son did the same thing. His first job even, he's looking at, is this a company I want to work for? Is this a company that I can represent and be happy at? Because no matter what he understood as an employee, he's walking in as a representation of that facility. And if it's not a company that he is in alignment with, either what they're doing, he doesn't understand what they're doing, or he's not excited to be there himself, he knows that he's not gonna be able to represent that and he's gonna be a really just angry human. And if they're not happy, that's where off-boarding comes in, right? Like now you're into the space of like this kid, dang it Brody, like you suck. He's like, yeah, cause I hate working here. Got it. Right. Or he sees like team members, employees that are like not loving life. Like he's judging these entry level positions based off of that. So to be in a position where we're high level, we're getting paid way better. We've got some schooling behind us. DAT Kristy (11:48) See you. The Dental A Team (12:07) Most of us at least see ease at least some sort of knowledge base or trying to get our foot into dental We're looking at those things as well Like how are people showing up and Kristy as I'm saying that I'm like that might be something that even is lost in the old like drop your resume off at the front desk like used to be able to drop it off and see what it was like to be like, ⁓ This is a place. I want to go or ⁓ okay, like DAT Kristy (12:26) Yeah. Mmm. The Dental A Team (12:32) on and jot that down. Yeah, so we lose some of that like visibility. But I do think this day and age people are looking at social media, people are looking at websites and people are researching. I know when we get when we get finally to the interview process, if I'm talking to a person who hasn't researched us, and they don't know who we are, they don't know how we show up, they haven't looked at the website, I'm like, well, that might not be a great fit. Because for our culture, You've already done that. You know you fit and you're excited to work with us. You know? DAT Kristy (13:04) I agree with you, Tiff, so much. And I love that you use Dutch Bros. Hopefully everybody, even if you don't drink coffee, they have other things. But ⁓ I'm with you. I couldn't work at Dutch Bros. I appreciate what they do. But it's funny how many times that situation happens in practices and we want to make the employee wrong. And truly it was our process because we attracted the wrong person. I mean, if Dutch Bros. was attracting an introvert, The Dental A Team (13:26) Hmm. DAT Kristy (13:33) they'd be off boarding a lot of people, right? And so instead of, I mean, I like to say, I mean, when you and I looked at this topic, I literally was like, well, heck, if we're off boarding that many people, we've got to take some ownership on that side. You know, just like our patients, if there's attrition, we have natural attrition, they move away or death, that's gonna happen with employees too. But if we're having to off board a lot of employees, I think it's time that we take a step back. The Dental A Team (13:36) Agreed. DAT Kristy (14:01) and go, how are we attracting and who are we attracting? ⁓ One of the things with, we spoke about core values and our mission statement. I also think like, it's just not our why. And you made mention of this. It's also how we behave and how we show up. It's the why, the what and the how. And we get commitments around that. And if we're not getting that, I'm always about extreme ownership. So how can I take a step back and attract the right person, attract the extrovert to Dutch brothers, not the introvert to, right? Because we're ultimately setting ourselves up for failure and for the person too. We didn't do right by them if we hired the introvert at Dutch brothers. The Dental A Team (14:39) correct. Yeah. I agree. And I think something you said there, that's the like Simon Sinek, like what, what, how and why, right? And I think something that most practices nail is the what. We know what position we need to hire. We don't nail the how that position shows up for our company. So what, what is the how behind how that position contributes to our team? How do they show up for our team? And how do they show up for the patients? Meaning what is the job? DAT Kristy (15:03) Thank The Dental A Team (15:19) that they're doing and what are the metrics that tell us they are doing that job or not? Because oftentimes we also get stuck in the ⁓ mundane like feelings and emotions. And I'm not here to say that a stellar person, know, somebody, I've seen it. I've seen a manager who had stellar collections and like top-notch collections but couldn't communicate with the team. That's an issue, but that's a metric too. Like are we, You know, how can we tie those things to the metrics? So if we can say your extreme ownership is massive, because if we can say as a leadership team or as an owner, I've done everything I can, they have complete clarity, I've had the conversations, offboarding then is much easier. Offboarding is difficult when there's still confusion, when either that person is gonna be confused because you let them go because they had no idea they did anything wrong. or if you're confused because you can't even pinpoint why this person doesn't work with your team, you just know they don't work. That's the confusion. the what and the why. So what is the position? Why do you need it? And then how do we show up for that position? And what's the clarity around what that person's supposed to be doing? DAT Kristy (16:41) I love that you say that, Tiff, because how many times do we even identify, let's just take an easy one. I need to hire a greeter, right? And they need to smile and they have to be able to answer the phone too, but it isn't just answering the phone. It's hearing the warm smile and we do it this way. How much of that did you portray? And even how much of that did you include in your interview process? The Dental A Team (17:07) ⁓ uh-huh. DAT Kristy (17:08) you know what I mean? Did you have them answer a phone? This is really ⁓ a different way of looking at things, but I learned a different process when I was in practice where ⁓ at the end of the applying, it says, do not submit your resume. And we wanted somebody with detail. And so the people that submitted their resumes, mean, some of were great, but we threw it out, right? And we never ever We also took bias, like people bias out of it. And so our first interview was always over the phone without seeing them. And we would instruct them to call at a certain time and how to handle the call. Like you're gonna schedule me an appointment for, and we wanted to hear, like we gave them specifics and hear how they deliver. Can you see how that then starts to align with our how and why? We painted the clarity of what to do. and then listened for the results and saw how naturally they fit, if you will. It's a different strategy, but. The Dental A Team (18:11) Absolutely, we used, it totally is. used to do, ⁓ what's your favorite, respond to this with your favorite ice cream in the subject line or your favorite candy or your favorite baseball team. I've got offices that are in Chicago and you know, there's the Cubs and the White Sox are both Chicago. So it's like, what's your favorite ⁓ baseball team? Not to say, I love that baseball team too or yes, Sprinkles ice cream is the best, but to say, you caught that detail. in there and I love that you said that, Kristy. used to, Kiera and I once upon a time had a recruiting company. We are not doing that anymore, everyone, and it is hard. I hated it. It was a long time ago. We don't need to go back there, but that's how I used to schedule the interviews. I would say, awesome. I will chat with you on Tuesday at 2 p.m. You call me. So if they didn't call me, if they missed that interview, they were out. It was an automatic out for me, or if they called late, but I do agree. with getting the preliminary done, not having a face-to-face for the first time, listen for the details of what you need for that position. So if you're hiring a billing rep and you get someone you're like, I didn't love her on the phone, well, she's not talking to you, she's talking to insurance companies. So that might be okay. But if you're hiring a greeter that you're like, she was super shy, she didn't really, like she wasn't super forthcoming, she didn't have any questions for me, it wasn't engaging, is your patient gonna enjoy talking to that person on the other side? But then flip side of that, Kristy, I think you mentioned something really, really beautiful you said, if we're hiring a greeter and we want that smiley personality, we want that bubbly person, like you're hiring for those things, but I've also seen practices, and this drives me a little nuts, I've seen practices that are like, I want the bubbly person who's building relationships with the patients, they're smiling, they're making eye contact, and they're excited to see the patients as soon as they walk through the door, they also answer the calls and they can pass it off. You find that person. DAT Kristy (19:52) You The Dental A Team (20:08) Right? And then they're like, her details suck and she can't multitask. Well, guess what? Those are two very differing personalities and you got to choose your heart. If she's stellar at building the relationships and your patients are fine waiting five minutes in the front lobby because she's sitting there talking to them and they're not angry when they go to the back, might be okay that she didn't call the insurance company for whatever, you know, whatever detail was. miss, like then at that point it's do we have clarification of roles and are the duties in the right seat? Because personality will make a massive difference to the results that you want and you've got to figure out the type of person that you want in those seats as well. DAT Kristy (20:46) Okay. Yeah. The other factor in that too, Tiff, and I think in a way you touched on it was, it a skill thing or a will thing? You know, we've got to understand and also set benchmarks for time, right? I literally was talking to a practice last week and I just kept hearing, don't have time and we don't have time. And I'm just thinking, you know, we can always say, well, when I learned back in 19, whatever, The Dental A Team (21:04) Yeah. DAT Kristy (21:24) go there, but you know, we were just thrown in and that doesn't mean it's the right way. It doesn't mean it's the right way. And you know, we owe it to people to give them the time to onboard them and show them what we want. And it goes back to how you said, choose your heart. The time we spend early will reap rewards. The Dental A Team (21:48) Totally agree. I think that's brilliant. we have worked so hard on our onboarding process to match it with our expectations and to match it with our core values and our mission and our vision because we want our team to be onboarded correctly, not willy-nilly. It was kind of like haphazard. honestly, we've hired a lot of amazing people and a lot of people who They were, they are amazing humans. We've not hired anyone who's not an amazing human. I have loved everyone that we hired, but they may not have been the right fit for us, either at that time or just in general. It doesn't mean that they're not a good person. It just means that it didn't fit. And I am a firm believer in any aspect of life. If it's not fitting for me, it's not fitting for them either. It's not, there's no way. we can coexist with one of us not working out and the other one working out. It just doesn't work that way. So this was so much more fun than the original topic we looked at. Thank you for taking that. DAT Kristy (22:53) Yeah, agree, agree. Yeah, I'm with you Tiff. mean, if we're off boarding so many people, let's just take a step back and focus on our onboarding and how we can choose differently. So, cause it's not fun off boarding. It isn't. The Dental A Team (23:08) No, no, and I don't want that to be like, eventually that is gonna be a conversation. It is a protocol that you do need to have in place. It should be very simple. There should be no questions asked and the person should be like, yep, got it, okay. They might still be angry, that's fine. That's an emotional situation, but there shouldn't be questions around it. And if you need help building that, fine. We've got references, we've got information, we've got documents we can help you with, but realistically, take a step back and say, how can I prevent the need to off board someone? I want everyone here forever. having that protocol, sure, got it in our back pocket for if it is necessary, but how do I prevent that need? I don't want that at all. So go back through your hiring process and look at the team members that hired well. Like I'll look at Kristy and say, how did I attract Kristy to my team? How did I attract Trish to my team? Like Monica, to my team, Monica was a referral from Trish because Trish knew that this was a fit for Monica. Trish knew it was a fit for us for the same reasons Kristy did. I actually, we didn't even realize until after Trish started the hiring process, she knew me previously, didn't even realize because it was a different space of life that we were connected. She applied to our company because she wanted to work with our company, not because of me. So it's just really cool to watch those things happen. So moving forward with hiring, I look at DAT Kristy (24:28) Yeah. The Dental A Team (24:34) the consultants that I have, Dana, and I say, what attracted this human, this perfect specimen of a consultant to our company? And how do I emanate that in the information I'm putting outward? Like the podcast, the job ads, those pieces, how do I make sure that I recruit those people again? DAT Kristy (24:54) I agree with you. And you mentioned this early on too. One of my biggest tips would be make sure you're speaking to that employee in the beginning of your ad. So many times people write it about themselves. This is why, you know, but they're buying into what it's an emotional thing that it's going to bring to them. So make sure you're speaking to that, you know, on the onset of your. The Dental A Team (25:20) I totally agree with you. That is a massive point. We get caught up in wanting people to want us. We want people to want to work with us. And I do want people to want to work with us, but I want people to first see themselves in the job, in the person that I'm describing. I want them to be able to check, check, check, say, yes, that's me, yes, that's me, yes, I want this, yes, I want to work with this company. DAT Kristy (25:43) 100%. Yeah. The Dental A Team (25:45) Awesome. All right, guys, I hope this was beneficial. think biggest takeaways, biggest action items, make sure number one, we talk about this all the time, you guys, core values, mission, vision, job descriptions are in alignment. We preach on this because you guys, it is the core of your company. So if those things, your org chart, those pieces are out of alignment, they're not solid yet, reach out, Hello@TheDentalATeam.com We can get on a call, kind of figure out what needs to happen. If you are our client, reach out to your consultant. Easy peasy. Okay, don't reach out to hello. That gets a little confusing when things like that come through. So if you have a consultant on your team already on your side, reach out to your consultant. ⁓ Secondary to that, check and see like what's working, what's not working, and how can you duplicate what's working? How can you duplicate that higher and keep people for the long haul? I would love if every time we quote unquote off boarded someone, it was truly because they had a life change, not because it was the wrong place for either of us. And sometimes we do outgrow each other. I do have to put that out there. If you're a team of seven today, and in a year and a half, you're a team of 13, 14, sometimes those team of seven team members need a team of seven. And that's okay too. That's an out, that's a life change. That's a, this space is no longer working for me. That's a life change. It's a growth space. That's okay too. It doesn't mean that there was something wrong. It just means that we're in a new space. So go check those pieces. If you're in the hiring world right now, Check your ads, make sure your ads are speaking to you, and then check the kind of applicants that you're getting to your ads. Is there a trend in the type of applicants you're getting? Are they all wrong? Are they all right? Are they mediocre? Kind of check that and then revamp your ad to fit to attract someone different if you're not getting the right people. Kristy, thank you so much. This one was, like I said, this was really fun. At first I think we both were like, wow, that's a little wild. ⁓ DAT Kristy (27:39) What? The Dental A Team (27:42) But I had a lot of fun with this one. So thank you for taking that journey with me, Kristy. DAT Kristy (27:46) Yeah, absolutely. Thank you. Always a pleasure. The Dental A Team (27:49) Thank you. Awesome. All right, guys, go drop us a five star review because you know this one was amazing. This was super fun for us. And also let us know what you loved. Let us know if there's anything we can do to help you. Again, if you're not yet a client, Hello@TheDentalATeam.com is a really easy space to reach us at. If you are a current client that we love and adore, we love and adore you on a consultant basis. So reach out to your consultant. She is here waiting to help you. All right, everyone, we'll catch you next time.
After completing his first triathlon, Pete shares with Jen some learning that he found in training, and while swimming, biking, and running.Specifically, in this episode Jen and Pete talk about:Why is there power in acting as if?How might we more actively encourage and appreciate each other?What does it mean to taper?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.Learn more about Pete's work here (https://humanperiscope.com/) and Jen's work here (https://jenwaldman.com/).
Resilience Is A Muscle To Be Developed Join me and my guests Marc and Craig Kielburger, co-founders of Legacy+ (legacyplus.org), a foundry of strategists, designers, creators, storytellers and innovators that brings purpose to life for companies, foundations and individuals by building real movements and legacy projects with real impacts. We discuss their newest book What is My Legacy?: Realizing a New Dream of Connection, Love, and Fulfillment. The book was co-authored with Martin Luther King III and Arndrea Waters King and features a foreword by His Holiness the Dalai Lama and contributions from luminaries like Simon Sinek, Jay Shetty, Julia Roberts, Pete Carroll and Melinda French Gates, among many others. SHOW NOTES SPONSORED BY: Power of You! Find out more at https://leader.blainebartlett.com/power-of-you Summary In this engaging conversation, Blaine hosts Marc and Craig Kielburger, exploring themes of leadership, resilience, and the evolution of their philanthropic work. They discuss the importance of spiritual foundations in business, the journey from We Charity to Legacy +, and the essence of true leadership beyond titles. The conversation emphasizes the need for personal growth, connection, and embracing change in a rapidly evolving world. Takeaways Leadership is about connection and compassion. Resilience is developed through experience and connection. The evolution of organizations reflects their core values. True leadership transcends titles and roles. Embracing change is essential for growth. Personal well-being is crucial for effective leadership. Legacy Plus aims to create large-scale change. The importance of mentorship in leadership development. Spiritual foundations are vital for business success. Change is constant; adaptability is key. Learn more about your ad choices. Visit megaphone.fm/adchoices
When we meditate or even when we are quiet - by ourselves in nature or even, potentially, at a public location but still by ourselves - it occurs to me that thoughts and feelings occur to all of us. What kinds of occurrences are you present to in your own life? What do you do with those "random" thoughts? Today I mention books by The Arbinger Group: Leadership and Self Deception and The Anatomy of Peace along with Simon Sinek's podcast interview with Bob Chapman ( • The Man Who Proved Me Right with CEO Bob C... , Heather Cox Richardson's Tuesday, November 4 report, and Marjorie Taylor Greene's panel discussion (dialogue) on The View, also on November 4.
You may have heard Simon Sinek's recent "A Bit of Optimism" podcast that featured Barry-Wehmiller Chairman Bob Chapman and a number of BW team member from our BW Papersystems company in Phillips, WI. One particular team member that was interviewed was Randall Fleming, who was a welder when we aquired (or adopted) Marquip, the company that would become BW Papersystems. While presenting our message of Truly Human Leadership, our CEO Bob Chapman is often asked: What about the people who don't get it? What about the people who actively work against positive change? Barry-Wehmiller has adopted more than 150 companies and as Bob once wrote: We realize that when we acquire a company, the people within that company are a product of their experiences. They may have experienced great leaders in their past or, more likely, they have had some negative experiences. Consequently, some have difficulty trusting our leadership message. That's okay. We're all at a different point on this journey, and we have to be patient and trust that the skeptics will eventually see the transformative power it can have—on both their work lives and their personal lives. On this podcast, you'll hear the story of Randall Fleming, who was one of those people who resisted change at first, but then experienced a radical transformation. He told Simon a part of his story, but we wanted to give you a deeper dive. This episode is Randall's story, told by Randall. It also features BW team members Ken Coppens and Maureen Schloskey. Randall's story is testament to the life-changing power of meaningful work and the power of what happens when people care in business. It's what happens when you establish a workplace culture of empathy and shared purpose as opposed to the "command and control" atmosphere of most traditional management environments. Randall's story is an illustration of when we say that the way we lead impacts the way people live. He not only found more fulfillment in his work, his whole life completely changed. And Randall then became a leader, mentor and inspiration to others.
This week, Jen and Pete noodle on the question, what if every week was Shark Week (i.e. what if we stopped tying conventional constraints to enjoying the things we love or want to accomplish)?Specifically, in this episode Jen and Pete talk about:Why might we link certain constraints to tasks we want to accomplish?How might we commit to our goals in non-traditional ways?What is Jen going to do more of, regardless of the time of year? And Pete?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.Learn more about Pete's work here (https://humanperiscope.com/) and Jen's work here (https://jenwaldman.com/).
In today's episode of Stories from the River, the host becomes the guest. That's right, Broad River's CEO and Stories from the River's host becomes the main conversation topic, as Josh Hatchell, Broad River's Senior Retail Experience Manager, along with a room full of Retail Opertions Memory Makers, ask meaningful and insightful questions into Charlie's past, present, and Broad River's future. This episode was recorded on September 18, 2025, from Broad River's Fort Mill, South Carolina, campus, during a session with Retail Ops called "Get To Know You" with a leader from Broad River Retail. For this session, the Retail Ops Leaders asked Charlie if he would be interviewed for this Q&A session. During this part one of a two-part series, we see Charlie candidly reflect on his personal and professional journey, sharing stories from his earliest jobs, the lessons learned along the way, and his philosophy about company culture. If you've been a long term listener, you'll already know Broad River prides itself on the culture they've built, and in this episode, you get a glimpse into its early creation. Charlie emphasizes how Broad River's culture is rooted in recognizing unique contributions of Memory Makers, building identities, and helping furnish life's best memories. He discusses his inspirations, touching on books, podcasts, and personal interests, and provides insights into the company's growth strategy and vision for the future. Enjoy this honest and open conversation between Charlie and the entire Retail Ops team and come back for part 2! Books: Everybody Matters by Bob Chapman and Raj Sisodia - https://www.amazon.com/dp/1591847796 A Million Little Miracles by Mark Batterson - https://www.amazon.com/Million-Little-Miracles-Rediscover-Bigger/dp/B0CXJJPSVK Win the Day by Mark Batterson - https://www.amazon.com/Win-Day-Habits-Stress-Accomplish/dp/B08B6DJXPZ Do It For a Day by Mark Batterson - https://www.amazon.com/Do-Day-Make-Break-Habit/dp/B08ZQMN8BS Podcasts: Truly Human Leadership Podcast https://www.barrywehmiller.com/blog/podcasts Acquired https://www.acquired.fm/ The Knowledge Project https://www.youtube.com/@tkppodcast No Mercy, No Malice (by Scott Galloway) https://www.profgalloway.com/ A Little Bit of Optimism (by Simon Sinek) https://simonsinek.com/podcast/ This video on Youtube: https://youtu.be/jsYEZf2xDO8 Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
In today's episode of Stories from the River, the host becomes the guest. That's right, Broad River's CEO and Stories from the River's host becomes the main conversation topic, as Josh Hatchell, Broad River's Senior Retail Experience Manager, along with a room full of Retail Opertions Memory Makers, ask meaningful and insightful questions into Charlie's past, present, and Broad River's future. This episode was recorded on September 18, 2025, from Broad River's Fort Mill, South Carolina, campus, during a session with Retail Ops called "Get To Know You" with a leader from Broad River Retail. For this session, the Retail Ops Leaders asked Charlie if he would be interviewed for this Q&A session. During this part one of a two-part series, we see Charlie candidly reflect on his personal and professional journey, sharing stories from his earliest jobs, the lessons learned along the way, and his philosophy about company culture. If you've been a long term listener, you'll already know Broad River prides itself on the culture they've built, and in this episode, you get a glimpse into its early creation. Charlie emphasizes how Broad River's culture is rooted in recognizing unique contributions of Memory Makers, building identities, and helping furnish life's best memories. He discusses his inspirations, touching on books, podcasts, and personal interests, and provides insights into the company's growth strategy and vision for the future. Enjoy this honest and open conversation between Charlie and the entire Retail Ops team and come back for part 2! Books: Everybody Matters by Bob Chapman and Raj Sisodia - https://www.amazon.com/dp/1591847796 A Million Little Miracles by Mark Batterson - https://www.amazon.com/Million-Little-Miracles-Rediscover-Bigger/dp/B0CXJJPSVK Win the Day by Mark Batterson - https://www.amazon.com/Win-Day-Habits-Stress-Accomplish/dp/B08B6DJXPZ Do It For a Day by Mark Batterson - https://www.amazon.com/Do-Day-Make-Break-Habit/dp/B08ZQMN8BS Podcasts: Truly Human Leadership Podcast https://www.barrywehmiller.com/blog/podcasts Acquired https://www.acquired.fm/ The Knowledge Project https://www.youtube.com/@tkppodcast No Mercy, No Malice (by Scott Galloway) https://www.profgalloway.com/ A Little Bit of Optimism (by Simon Sinek) https://simonsinek.com/podcast/ This video on Youtube: https://youtu.be/jsYEZf2xDO8 Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
In this episode, Amir sits down with Taofeek Rabiu, VP of Engineering at Etsy, to unpack a distinction that most organizations miss: being a people leader is not the same as being a people manager.If you have ever wondered why some teams thrive under pressure while others crumble, or why trust feels so hard to build in engineering orgs, this conversation has answers. Taofeek shares how leadership is not reserved for those with a manager title, why vulnerability is a strategic advantage, and how to spot the early warning signs of poor leadership before they drag down performance.What You'll LearnLeadership exists at every level, not just in management roles. Individual contributors who mentor, influence, and model the right behaviors are leaders too — and organizations need to recognize and reward that.Trust is built through action, not talk. It grows when leaders show vulnerability, stay transparent about their thinking, and follow through on commitments. When you stop acting on what you hear, you break trust.Poor leadership has a smell. Teams that avoid hard conversations, struggle to navigate change, or fail to ramp new hires are showing symptoms of leadership gaps, not process problems.Feedback is about helping people see, not telling them what to do. The best leaders use curiosity to guide others toward realization and self-awareness.Effective leaders make high signal, low frequency decisions. The goal is not to make a thousand calls a day but to gather diverse perspectives and make the few decisions that truly move the team forward.Timestamped Highlights01:42 – Taofeek breaks down the difference between managing people (reviews, org charts, timesheets) and leading people (building trust, showing care, creating psychological safety).09:04 – What happens when managers focus only on mechanics. Taofeek describes the smells of poor leadership and how they surface in teams that can't handle change.13:18 – How to give feedback when someone is not showing up as a leader. Taofeek explains his approach: start with curiosity, triangulate with skip levels, and guide people to their own realizations.17:47 – Who is responsible for building trust. Taofeek shares why it is on leaders to create the conditions, not on reports to earn it.22:04 – The moment Simon Sinek told Taofeek to stop saying people managers and start saying people leaders — and how that small shift in language changed his approach to leadership.24:29 – What feedback a VP of Engineering actually values. Taofeek shares how he uncovers blind spots and the kind of input that helps him grow.Words That Stuck“The team doesn't trust you. You're not providing a psychologically safe environment in which the team feels like they can course correct and flag things that they believe will lead to poor outcomes.”If This Resonates, Here's What to DoTake one insight from this episode and put it into practice this week. Maybe it's being more open in your next one-on-one, checking your follow-through, or asking your team a question you have been avoiding. Then share this episode with someone navigating the manager-to-leader transition. Subscribe to The Tech Trek for more conversations that help you grow as a leader, and connect with Taofeek on LinkedIn to keep the dialogue going.
Zach Mercurio is a researcher, and optimist instructor who specializes in purposeful leadership and meaningful work. He is the author of "The Power of Mattering: How Leaders Can Create a Culture of Significance," that reveals the psychological foundation that drives human energy and performance in organizations. Zach addresses why 60% of employees don't feel cared for at work and how this creates a mattering deficit leading to quiet quitting or toxic behaviors. He discusses the Optimism course he created with Simon Sinek, which focuses on developing human skills that show people their significance so they believe they can improve any situation. Zach reveals the three essential dimensions people need: feeling noticed (seen and heard), affirmed (their uniqueness makes a difference), and needed (relied upon and indispensable). He explains how organizations can maintain purpose as "the invisible leader" despite quarterly pressures, emphasizing that people won't contribute to bigger purposes until they first believe they're worthy of having one. Listen to discover why the age of AI makes human connection skills irreplaceable and learn the counterintuitive truth that people must feel valued before they can add value. You can find episode 483 on YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Zach Mercurio on People Must Feel Valued Before They Can Add Value https://bit.ly/TLP-483 Key Takeaways [05:59] Zach defines mattering as feeling significant through being valued and adding unique value. [08:05] Zach explains human energy comes from knowing we matter, with research showing lower cortisol in those who feel significant. [11:15] Zach describes the "mattering wheel" where feeling valued builds confidence to add value. [13:56] Zach notes 40% of feedback fails because people don't feel cared for by the giver. [18:54] Zach outlines "wise feedback": express belief, reaffirm capabilities, offer support. [22:12] Zach defines optimism as believing you can improve moments and explains how digital communication created human skills gaps. [29:22] Zach emphasizes only humans take moral responsibility while noting only 40% feel cared for at work. [33:22] Zach positions matter as a prerequisite to purpose - people must feel cared for before caring about work. [36:12] Zach advises asking "When you feel you matter to me, what am I doing?" and outlines three practices: noticed, affirmed, needed. [38:08] Zach states "hurry and care cannot coexist" and suggests using meetings for relationships, not information exchange. [42:17] Zach explains these "soft" skills need rigorous practice as attention spans dropped to 47 seconds and leadership requires separate human skills. [46:19] Zach challenges leaders to master human skills because leadership is a separate occupation requiring separate skills. [48:20] And remember…"The business of business is relationships; the business of life is human connection." - Robin S. Sharma Quotable Quotes "It's almost impossible for anything to matter to someone who doesn't first believe that they matter." "All human energy is an outcome of knowing that we matter." "The ultimate energizer is knowing that you and your life and your work are worthy of your energy." "We don't build confidence on our own. We build true confidence when we know someone has our back." "People need to be valued to add value." "Feeling valued gives us the confidence we need to add value. The more we add value, the more we see the evidence of our significance, the more we feel valued." "Hurry and care cannot coexist." "When leaders can't connect, they usually try to control. We try to control what we don't understand." "Loneliness is not the outcome of being alone. Loneliness is the outcome of feeling that you don't matter." "It's the quality of the interaction that matters, not the quantity when it comes to loneliness." "People will not care until they feel cared for." "Leadership is a separate occupation. It is a separate occupation that requires a separate set of skills." "Optimism is the belief that the future can be better and that I have what it takes to make it better." "AI will take your job if you do not master the human skills to cultivate trust and care." "The heart of leadership is to inspire." "Feedback without a relationship comes across as aggression." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Zach Mercurio Website | www.zachmercurio.com Zach Mercurio Facebook | www.facebook.com/ZMercurio Zach Mercurio LinkedIn | www.linkedin.com/in/zachmercurio Zach Mercurio Instagram | @zachmercurio Essential Skills to Create a Culture of Mattering - Zach Mercurio
Organizations that successfully earn and keep the trust of their customers, employees, and partners experience better business outcomes, more engagement, and competitive differentiation. But what does that trust look like and who's responsible for building and maintaining that trust? Jeff Pollard, Vice-President, Principal Analyst on the Security and Risk Team at Forrester Research, joins Business Security Weekly to discuss the emergence of the Chief Trust Officer. For organizations that refuse to leave trust to chance, chief trust officers have emerged as the role responsible for shaping their firm's destiny. Jeff will explain why the role has emerged and details its responsibilities, organizational structures, and measures for success. In the leadership and communications segment, Why must CISOs slay a cyber dragon to earn business respect?, Simon Sinek says the most successful people in the world ‘hit zero' or came close to it: Failure is ‘the gift', The Remote Leadership Paradox: Why Your Team Feels Micromanaged AND Abandoned (And How to Fix It), and more! Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-419
Organizations that successfully earn and keep the trust of their customers, employees, and partners experience better business outcomes, more engagement, and competitive differentiation. But what does that trust look like and who's responsible for building and maintaining that trust? Jeff Pollard, Vice-President, Principal Analyst on the Security and Risk Team at Forrester Research, joins Business Security Weekly to discuss the emergence of the Chief Trust Officer. For organizations that refuse to leave trust to chance, chief trust officers have emerged as the role responsible for shaping their firm's destiny. Jeff will explain why the role has emerged and details its responsibilities, organizational structures, and measures for success. In the leadership and communications segment, Why must CISOs slay a cyber dragon to earn business respect?, Simon Sinek says the most successful people in the world 'hit zero' or came close to it: Failure is 'the gift', The Remote Leadership Paradox: Why Your Team Feels Micromanaged AND Abandoned (And How to Fix It), and more! Show Notes: https://securityweekly.com/bsw-419
Organizations that successfully earn and keep the trust of their customers, employees, and partners experience better business outcomes, more engagement, and competitive differentiation. But what does that trust look like and who's responsible for building and maintaining that trust? Jeff Pollard, Vice-President, Principal Analyst on the Security and Risk Team at Forrester Research, joins Business Security Weekly to discuss the emergence of the Chief Trust Officer. For organizations that refuse to leave trust to chance, chief trust officers have emerged as the role responsible for shaping their firm's destiny. Jeff will explain why the role has emerged and details its responsibilities, organizational structures, and measures for success. In the leadership and communications segment, Why must CISOs slay a cyber dragon to earn business respect?, Simon Sinek says the most successful people in the world 'hit zero' or came close to it: Failure is 'the gift', The Remote Leadership Paradox: Why Your Team Feels Micromanaged AND Abandoned (And How to Fix It), and more! Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-419
Organizations that successfully earn and keep the trust of their customers, employees, and partners experience better business outcomes, more engagement, and competitive differentiation. But what does that trust look like and who's responsible for building and maintaining that trust? Jeff Pollard, Vice-President, Principal Analyst on the Security and Risk Team at Forrester Research, joins Business Security Weekly to discuss the emergence of the Chief Trust Officer. For organizations that refuse to leave trust to chance, chief trust officers have emerged as the role responsible for shaping their firm's destiny. Jeff will explain why the role has emerged and details its responsibilities, organizational structures, and measures for success. In the leadership and communications segment, Why must CISOs slay a cyber dragon to earn business respect?, Simon Sinek says the most successful people in the world 'hit zero' or came close to it: Failure is 'the gift', The Remote Leadership Paradox: Why Your Team Feels Micromanaged AND Abandoned (And How to Fix It), and more! Show Notes: https://securityweekly.com/bsw-419
This week, Jen and Pete noodle on the negative aspects of being collegial, and how they might favor challenge instead.Specifically, in this episode Jen and Pete talk about:How might teams align on their why and their goals?What tools might we utilize to introduce more coaching into our work environments?How might feedback be utilized as a way to challenge and brainstorm and fight against FOPO?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.Learn more about Pete's work here (https://humanperiscope.com/) and Jen's work here (https://jenwaldman.com/).
As Medical Affairs leaders, we are tasked with optimizing MA operations and talent through an increasingly multi-generational workforce. Several authors have addressed this issue. This podcast will discuss some of the common issues we are noticing around this topic, and bring relevant applications and examples to the Medical Affairs world, with the aim of understanding and optimizing the skills and contributions of all MA professionals.References & ResourcesGentelligence: The Revolutionary Approach to Leading an Intergenerational Workforce by Megan GerhardtTEDx Talk: Why I Love Millennials (and Why You Should Too) by Megan Gerhardt Amy Edmonson on Psychological Safety Google's re:Work – tools for psychological safety and team dynamicsTED Talk: Good Leaders Make People Feel Safe by Simon SinekTED Talk: The Danger of a Single Story by Chimamanda Ngozi AdichieOriginals: How Non-Conformists Move the World by Adam GrantBrené Brown — Brown, B. (2018). Dare to lead. Vermilion. https://brenebrown.com/hubs/dare-to-lead/Simon Sinek's TED Talk: Good Leaders Make People Feel SafeGo to https://medicalaffairs.org/knowledge-center/ for every reference in today's episode!
Sometimes you have to be the one to step forward in your marriage—even if it doesn't feel fair. Many women ask, “Why should I be the one to do the work when he's the one with the problem?”But someone has to nudge the relationship into motion.If you're the one uncomfortable or ready for change, it may have to be you.I also talk about the role of the victim and how staying passive keeps you stuck.Using real stories, including an example from Simon Sinek about creating understanding where it seems impossible, I show why initiating change—even alone—can create fertile ground for real growth in your marriage.Struggling to decide whether to stay or go in your marriage and you're serious about finding that answer? Book a Truth & Clarity Session with a member of my team. We'll discuss where you are in your marriage and explore if there's a fit for you and I to work together so you can make - and execute - the RIGHT decision for YOU and your marriage.
+++ Du willst 2026 endlich in dich und deine Weiterbildung investieren? Dann sichere dir jetzt unseren exklusiven 500€ PreSale-Rabatt und nimm im März an der nächsten Female Leadership Academy teil. Eine Reihe von Expertinnen, deine eigene KI-Companion und eine Community aus Frauen mit und ohne Führungserfahrung unterstützt dich dabei. Sichere dir den 500€ Rabatt nur über unsere E-Mail-Liste: https://dear-monday.de/academy. +++In dieser Folge #410 im Female Leadership Podcast mit Vera Strauch geht es um das Thema Generational Leadership – und darum, wie du als Führungskraft oder Kollegin Brücken zwischen Generationen bauen kannst.Wie gelingt eine bessere Zusammenarbeit zwischen Babyboomern, Millennials und Gen Z. Ohne Stress, Missverständnisse oder Frust? Und ohne zu viele Generationen-Klischees, denn Generationenkonflikte sind in Wahrheit oft Systemkonflikte. Du erfährst:- Warum Generationenkonflikte weniger mit „Alter“ als mit Lebensphasen und Strukturen zu tun haben- Welche fünf Brücken du heute schon bauen kannst und welche Zukunfts-Skills dich konkret unterstützen können, um Konflikte in Kooperation zu verwandeln- Warum gerade Millennials klassischerweise die „Sandwich-Generation“ der Führung sind – und welche Stärke darin liegt (auch wenn es sich oft nicht so anfühlt)Außerdem sprechen wir über unsere neuen Forschungsergebnisse aus dem Dear Monday State of German Leadership Report 2025, über den Trend des „Conscious Unbossing“ und über den Arbeitskräftemangel und das Führungsproblem der Zukunft.Mit dabei: Impulse aus der Arbeit von Simon Sinek, Deloitte, der Bertelsmann Stiftung, Harvard Business Review und weiteren Studien.Jetzt reinhören und erfahren, wie du Führung neu denken kannst – menschlich, klar und generationenübergreifend.Alle Links und Details der Folge findest du hier.Die Warteliste der Female Leadership Academy ist hier.Der wöchentliche Newsletter mit Inspiration und den Female News der Woche hier.Die Studie von Dear Monday, State of German Leadership Report 2025, ist hier. Hosted on Acast. See acast.com/privacy for more information.
In this episode, Charles and Dan unpack one of their favorite conversations from The Diary of a CEO — Steven Bartlett's interview with Simon Sinek.They explore what it really means to “find your why,” why self-awareness beats self-improvement, and how honesty, feedback, and integrity all connect to a deeper sense of fulfillment that lasts longer than success or achievement ever could.From the power of vulnerability to the courage of truth-telling, this episode dives into the difference between looking successful and actually feeling aligned with your purpose.Watch the original Diary of a CEO conversation with Simon Sinek here:
Only 30% of people feel like someone at work cares for them as a person. The lowest it's ever been.Zach Mercurio refers to this as a mattering deficit. And you can't solve it with perks, programs, or engagement initiatives. You can only solve it through daily interactions where people feel genuinely cared for.In this conversation, Zach breaks down the difference between caring about people (from a distance) and caring for people (getting close enough actually to understand them), why mattering is a survival instinct, and his framework for making people feel significant: noticing, affirming, and needing.This one's for every leader who's wondering why their team still feels disconnected despite all the programs they've implemented.Zach Mercurio is a researcher, speaker, and author of "The Power of Mattering: How Leaders Can Create a Culture of Significance." He holds a PhD in organisational learning, performance, and change and serves as one of Simon Sinek's Optimist Instructors.BETTER@WORK PODCASTNew episodes every Thursday
This week, Jen and Pete noodle on the plateaus we might reach within certain skill sets, and how we might nudge ourselves forward.Specifically, in this episode Jen and Pete talk about:What is the OK Plateau?How might we push ourselves into situations that might make us afraid or uncomfortable, in order to build skill?What are some tools or tactics that might provide incremental increases of improvement?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.Learn more about Pete's work here (https://humanperiscope.com/) and Jen's work here (https://jenwaldman.com/).
In this series titled Book Month, Greg and Nathan explore three impactful secular reads that have challenged, entertained, and inspired them. Nathan dives into Simon Sinek's Leaders Eat Last, a compelling look at selfless leadership, and Tim Alberta's The Kingdom, the Power, and the Glory, a powerful examination of faith entangled with politics. Greg shares his thoughts on Chaos in Murder Land, a gripping thriller full of suspense and eerie twists. Tune in for honest reflections, thoughtful discussion, and some great additions to your reading list.
The New Science of Momentum: How the Best Coaches and Leaders Build a Fire from a Single Spark by Don Yaeger, Bernie Banks, Karen Cyphers https://www.amazon.com/New-Science-Momentum-Coaches-Leaders/dp/1400247136 “This book will help you win in the game of life!” – Dick Vitale, ESPN analyst Learn how to capture—and keep—the awesome power of momentum! Most leaders believe in momentum—a phenomenon that's easy to perceive but difficult to define. Which is why so few have been able to explain how to spark it, sustain it, or steer it to unbridled success. Until now. In this groundbreaking book, bestselling author Don Yaeger and leadership expert Bernie Banks uncover what it takes to turn a single moment into unstoppable momentum. Drawing from eight years of research, over 250 interviews, and thousands of survey responses, they reveal a proven model for building momentum across sports, business, politics, and the military. You'll learn how to: Recognize the early spark of momentum and act on it. Build a culture that sustains momentum over time. Apply a research-backed model used by top leaders. Reignite momentum when it begins to fade. Whether you're leading a team or an entire organization, this book will help you harness momentum in every aspect of an enterprise—from team building to recruitment to communications—and make it last.About the author Don Yaeger is a National Speakers Hall of Fame inductee, 12-time New York Times bestselling author, and host of the top-rated Corporate Competitor Podcast. He is Publisher of Forbes Books, Storyteller in Residence for National Geographic, and a former Associate Editor of Sports Illustrated. Don is known for his work with elite sports and business leaders, coaching organizations on building cultures of Greatness using insights from his study of high-performing teams. Celebrated by thought leaders like John Maxwell and Simon Sinek as a master storyteller, Don has appeared on Oprah, CNN, Fox Business, and Good Morning America. His podcast ranks in the top 5% globally and features guests such as Condoleezza Rice and CEOs from Disney, Delta, and Mayo Clinic. A Ball State Hall of Fame alum, Don lives in Tallahassee with his wife and two children.
Ever wonder why so many talented, qualified coaches have empty client lists? In this episode, Sarah Short, founder of The Coaching Revolution, tackles this question head-on, starting with the principle that inspired her nearly eight-year journey: Simon Sinek's "Start with Why." Sarah gets personal, sharing the "why" behind The Coaching Revolution's mission: to transform passionate, qualified coaches into well-paid professionals by fixing the single biggest obstacle they face. This episode is a must-listen for any coach who feels frustrated with client acquisition and is ready to build a real, sustainable business.In this episode, you will learn:The Coaching Revolution's "Why": The organisation was founded to bridge the gap between skilled coaches and genuine, paid coaching opportunities. Its vision is to empower coaches who have been transformed by coaching to have a positive impact on others. The Non-Negotiable Standard: The Coaching Revolution only works with coaches who have completed 60+ hours of specific training. Sarah explains that many people who believe they've been "coaching informally" for years are actually mentoring, a critical distinction they discover after formal training. The Core Problem in the Industry: Most coaches don't lack skill; they lack clients. The fundamental reason is that coaches are notoriously bad at explaining the benefits of what they do in simple, accessible language. They use industry jargon like "co-creating environments" and "thinking partner," which means nothing to potential clients and can even sound patronising. A Broken System: The competition for clients is so fierce that many coaches work for platforms that don't pay them, in exchange for "community" or supervision. Sarah critiques the industry practice of logging hours that are "paid in inverted commas"—meaning an exchange of value like a cup of coffee, not actual money—which allows this to happen. The Solution - Building the Bridge: The key to getting clients is learning how to articulate the problems you solve in words that are intelligible to non-coaches. The Coaching Revolution teaches coaches how to have conversations that demonstrate empathy and offer hope, building trust long before a contract is ever signed. Have you enjoyed this episode? Find out more and take the FREE quiz at: https://thecoachingrevolution.com/ Join the FREE Facebook group at: https://www.facebook.com/groups/buildacoachingbusiness
This week, Jen confronts a metaphorical can that she's been kicking down the road for several months, and she and Pete noodle on where else these cans might show up in our lives.Specifically, in this episode Jen and Pete talk about:How might we name and tackle certain decisions or projects that we've been delaying?What effect does fear of other people's opinions have on our actions?Why might lessening the amount of cans you're kicking actually lead to more success?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.
In this episode of the Rainmaker Podcast, host Gui Costin speaks with Mark Levy, a differentiation expert and founder of Levy Innovation, known for helping individuals and organizations stand out through what he calls “big sexy ideas.” Levy has worked with major companies and thought leaders, including Simon Sinek, and emphasizes the power of clarity, surprise, and storytelling in business communication.The episode centers around the critical importance of differentiation in the investment business, especially for fundraisers and marketers constantly facing competition. Levy explains that being “better” than competitors often leads to vague or forgettable comparisons, whereas being “different” creates a unique category—a “category of one”—that sets a brand apart.Levy shares techniques for uncovering differentiation, such as listing all industry assumptions and flipping them to find unconventional approaches. He illustrates this with the story of Schlitz Beer, which became a top brand after advertising its “ordinary” brewing process that, while standard in the industry, was unknown and impressive to the public. This story underscores Levy's point that what's obvious to insiders may be extraordinary to outsiders.Costin and Levy agree that every investment strategy has a story, even if the portfolio managers don't immediately see it. They discuss how identifying moments of surprise, change, or passion can reveal a firm's uniqueness. A practical tip from Costin involves asking fund managers, “What gets you out of bed in the morning?” to uncover authentic motivation and inspiration behind a strategy.Levy stresses that in fundraising, where clients must sell strategies internally, numbers alone won't stick—memorable stories will. The goal is to tell a story so compelling that someone can repeat it to others and sound insightful. Storytelling becomes essential not only in marketing materials but also in meetings, pitches, and quarterly updates. These stories should reflect how the firm thinks, why decisions are made, and how anomalies or blips lead to insights and improvements.The conversation concludes with a strong message: in a crowded, noisy, and data-heavy investment world, your differentiation is your brand. To stand out, you must communicate how you think, not just what you do, through stories that show how your approach uniquely benefits clients.Tired of chasing outdated leads? Book a demo to see how Dakota Marketplace simplifies your fundraising process with accurate, up-to-date investor data.
What if optimism isn't personality but practice? And what if it's the best practice to unlock your full potential? We dive into a simple, repeatable way to build a more optimistic outlook—without fluff, forced positivity, or ignoring reality. Think of it like strength training for your mindset: small, consistent reps that shift how you see options, make decisions, and take action. Along the way, we connect the dots between optimism and procrastination, and why believing your effort matters is the difference between starting now and stalling out. We break down two beliefs that power action—“I can handle this” and “this will be worth it”—and show how most of us inherited mental habits that over-index on risk. Then we offer a counterweight: 3 pragmatic questions you can use anywhere to reframe doom-and-gloom thinking into possibility. What opportunity might be hiding here? What's one thing that could go right? What small silver lining can I find? Full Blog Here: https://angelashurina.posthaven.com/optimism-reps-cure-procrastination-3-questions-to-shift-your-doom-n-gloom-thinking-that-keeps-you-stuck By running these questions for one minute at a time, you'll train your attention to see hopes instead of only hazards, which changes your energy, your presence, and your results. If this episode helps you - share it with someone who could use a mental spotter, then subscribe, rate, and leave a short review so more people can find the show. Your next rep starts now - what's one thing that could go right? Text Me Your Thoughts and IdeasSupport the showBrought to you by Angela Shurina Behavior-First, Executive and Optimal Performance Coach 360, Change Leadership & Culture Transformation Consultant
Part 2 of podcast guest Dr. Lauryn Brunclik (of She Slays the Day podcast fame) and her conversation with Kiera. In this follow-up to Becoming Business Savvy with a Clinician-First Mindset, the pair discusses seeking other revenue streams to obtain financial freedom. The chat includes fixing your pricing structure, living below your means, understanding the spender and saver mindsets, time management, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera and welcome back to part two of my chat. If you liked part one, you are going to absolutely love this. I am so excited and I can't wait to dive right in. Kiera Dent (00:10) Lauryn, I'm very curious. Like you've talked about it at length. Like what do people do? Like what's the how, how do we get into this? How do we have multiple streams because agreed all eggs in one basket? gosh. It's, ⁓ to me, that's like just a ticking time bomb. Like one bad day, one bad patient, one bad procedure. Like it's just going to explode because you're sitting like you're sitting on the edge of fear all the time to where you are in like cortisol adrenaline, like you are pumping. And then what you do is you go into complete shutdown because you can't handle it anymore. So your body and your system literally like just shuts down on you. You become apathetic to life. Dr. Lauryn B (00:23) Mm-hmm. Kiera Dent (00:44) things aren't exciting for you anymore. You become very numb to walking through the world. And it's like, I feel like the world of color goes into very like gray. It's very subtle. It's like, it's, there's no, there's no life left. It's just, are living life, but you're not actually being and living day in, out. So what are some tacticals? Like I'm so curious. I love to hear that. Dr. Lauryn B (01:04) Well, so, I mean, ultimately what you have to, I'm no cashflow expert. My husband would like laugh, not, he wouldn't laugh. He'd just be like, what's she gonna say right now? So like cashflow will multiply the more you start putting your money to work, okay? So it's very, very, step one is simple. It's exactly what you said. You have to have cashflow coming from your clinic. Kiera Dent (01:14) okay. Dr. Lauryn B (01:33) You have to. Like, you need to spend less money than you are bringing in. Okay? Kiera Dent (01:42) Ooh, love that. Ding, ding. All right, great. Got it, team. Got it all. Dr. Lauryn B (01:45) Like, so it's it's simple. what did you say? Like you said, there's only three ways to make it happen. Like lower your overhead. Yep. Yep. See more people. Yep. Kiera Dent (01:50) There are, either cut your costs, increase what you're producing. like for how many patients you're seeing and or collections, because a lot of times you're producing enough, but we're not collecting the money that we're actually producing. that then costs, people are have no money. And I'm like, you have 500,000 sitting in your AR that's not collected. So you actually have money. You just have a broken system of how to collect it. And to your point, my husband said this very early on when I started that company, he said, I care, don't lose money. He was like, yeah, I'm not going to give you any rules, any parameters. He's like, just don't lose money because that's going to cause a lot of strain on us. And I thought about that a lot. It's like, ⁓ I guess that's a great, a great plan. Like it's really been a good thought for me. But it's like, if you are going to lose money on having a business, go be an associate for someone else. Like it's a hobby at that point. It's not a business. So I'm like, if you're not going to have your business make money for you, like truly no judgment. Dr. Lauryn B (02:24) Thanks, husband. Yes. Kiera Dent (02:44) go honestly be an associate, go work for someone else so you're taking home a paycheck. When owners are working for themselves and making less than they are as an associate, I'm like, we have a big problem here. And now you're mad because you got way more problems. You can't just clock in, clock out and leave for the day. And I'm like, that's actually not a business. That's a hobby. And it's a bad hobby. You have no freedom. No, it's delusional. No. Dr. Lauryn B (02:57) Mm-hmm. And they're like, but I have the freedom when I'm the owner. You don't have freedom? can't afford a vacation. what? You have no freedom. Kiera Dent (03:11) Stop lying to yourself just because you own a business. People are like, I wanted this texture, have more time. And I'm like, yeah, tell me how that's going for you. Probably not great. All right, so we gotta have a business that actually cash flows. Simple stuff. Dr. Lauryn B (03:16) How's that working for you? Yeah. Yes, so step one is very simple, but not is you have to fix the pricing structure, the collections, your payroll blow. You need to look at the profit margins of your clinic. Very easy, very difficult, but very easy. Kiera Dent (03:37) And they're industry specific too. I don't know how it is in chiropractic, but I know in like dentistry, we say right now, even with all the things like I want 30%, we're talking all things, fringe benefits, 401k. Like 30 % for payroll, 25 to 30 is about average. And we aim for, I don't know how it is in chiropractic, but I aim for a 50%, not including doctor pay, 50 % overhead in dental practices, 30 % of doctor pay, because I'm like, that's what you're gonna get paid as an associate. It's like, let's at least pay you that. Dr. Lauryn B (03:45) No, that's pretty yeah, that's pretty healthy. ⁓ Kiera Dent (04:04) And then hopefully we've got a 20 % profit, but that profit debt services click in and that's a real fun zone and taxes. Like I love it. No, you're not getting your W two people are not taking taxes out. You own this business. All that money comes to you. So do not get trapped in that like tax trap. but like, like that's a very simple formula and you look, what is my supplies? What are my rent? Like, what are all those things? And if you figure out the benchmarks, then you know, which one am I bleeding money on quickly fix that hole. So we stopped bleeding it again. It seems so hard. And you and I are on the other side of that equation saying, no, actually it's like real simple. You just look at it real quick, figure out what it is. You can build your practice to support whatever numbers you need, or we cut. Usually it's easier to increase production and collections than it is to cut. But a lot of people are just overspending in ridiculous ways that I'm like, no, no, no, no, no. Like I have a practice, I looked at their numbers. They shouldn't giggle. I did giggle, because I was shocked. They're like, here, we have no money. And I was like, all right, send me your P &L. Let's take a look at it. So I did. Year to date, they produced 528,000. So they're doing about 85,000 per month is what I calculated when I ran the numbers. But when I looked at their take-home pay, they're taking home, so it's 528. I'm super happy for them. Like don't, there's no judgment on that. They're taking home 250,000 of that 528 is going to the doctor, which again, I'm happy that they're taking home the money. But what's happening is the practice is not producing enough for that. They're running all their kids through it. They're running their cars through it. They're running everything through it, which again is not a bad thing. But if you don't have cash in your business to hire people, I was like, we're a little off on the percentages. Dr. Lauryn B (05:37) Yeah. One of my favorite things to teach people is because people are like, I just want to learn tax strategy. I want to learn tax strategy, tax strategy. And you're like, okay, here's the thing about tax strategy is you can only do tax strategy. Can't see I'm doing air quotes here. If you have money that you don't want to give the government, if you are spending Kiera Dent (05:47) you Mm-hmm. Air quotes, I see them. it. Dr. Lauryn B (06:06) much as you make and the government's like, yeah, you're good. You don't know anything. Like there's no strategy to be had. Strategy can only apply to profits. you know, like to money you've made. So, so that's where it's like, okay, I get that you really want tax strategy, but like you're, you don't need strategy yet. You just need to create more. Kiera Dent (06:09) There is no tech strategy. ⁓ That is a tech strategy. No. Yes. You just need money to then pay taxes on. Then we can talk about what it's gonna be. Yes. Dr. Lauryn B (06:37) Yes, then we can talk strategy. But yeah, so like that's where it starts. The next hard part, and this is where I kind of touched on like, we went into this career because we believed this career was gonna take care of us while we took care of other people. And so everybody's got a little different version of what that means. ⁓ What car they think they should be driving. Kiera Dent (06:42) That's a point. Ready. Dr. Lauryn B (07:06) once they have made it, what ⁓ their house situation should look like, how many vacations, their spouse, if they're buying their spouse, designer bags and things like that. Like we have in our head once we make it, what life will look like. And so after you fix your cashflow thing, the next thing is like, you gotta kind of continue to live below your means for a while. Because if all of a sudden you've fixed your profit margins and you have an extra $30,000 flowing into bank accounts a month that does not have a job, like, you're just like, we're gonna move into a bigger clinic, we're gonna hire another doctor, we're gonna do this. And all of a sudden that... Kiera Dent (07:58) Let's go! Dr. Lauryn B (08:04) that potential, but like you have to have money in excess to build wealth upon. If you fix the first problem, which is we don't have enough money, okay great, now you have enough money, and then instead of building wealth, you buy a Birkin, which I still keep sending my husband all of the memes and reels that like Birkins are apparently, you know, they are also appreciating, they're beating the S &P. So I'm just saying maybe a Birkin was a bad example because that would be an investment. ⁓ Kiera Dent (08:36) See? I why not? think there's a lot we could probably justify in the investment realm. Like it's fine. I'm here for it. Dr. Lauryn B (08:46) Right, right. But no, you know, if it's like one of those things where if you just lifestyle inflate after you fixed your cashflow issue, what's going to happen is, is you're going to still be, you're going to have like golden handcuffs where you're like, well, yeah, the clinic is bringing in 1.2 and like, yeah, I do keep 350 of that, but I still. like I'm paying off my student, because your student loan payment now is increasing and like this and like your mortgage and all of this stuff. And you're gonna, you have the potential if you're not careful to feel just as squeezed financially, even though you've gone to the next level of salary and income, but you can still feel that exact same financial scare. And so like that's another thing where it's like, okay, you have to figure out, the balance for you and your spouse because like my husband, ⁓ my husband is definitely, so this is from Garrett Gunderson. He's a really great financial wealth advisor. don't know if he's in your guys's world. Yes. Okay. Yes. So he was on my podcast and he was talking about how basically within all the Kiera Dent (09:53) I love him. Definitely. We love him. Dr. Lauryn B (10:04) that he's coached people through, there's basically, he used a different word, but right now I'll just call it the the saver and the spender. Okay. Now the spender tends to be the visionary, the CEO. It tends to be the person that's like taking the risks to build the things. They're like, we had a record year, we're reward ourselves, we're gonna do this, we're gonna do this, life is fun, this is great, this is like a... And then they often marry a ⁓ saver that is just like... I don't need all of that. I don't need another vacation. I don't need a fancier car. I don't need this. ⁓ And it can actually make them very uncomfortable that, you know, so my husband is, we'll call it saver. ⁓ And we go, I mean, our travel budget a year is insane. we should definitely be putting that towards crypto and like buying a duplex and like building more. But Kiera Dent (10:57) you. But why? But why? Dr. Lauryn B (11:04) If someone told me like, no, no, no, here's the plan. You get one trip a year and then we're gonna just like all of this money and then you can start around 45, like, know, and then at 50, it'll open up a little bit more. Like, I'd like, well, that's no fun. I don't want that. And so you have to figure out, because there's a ditch on both sides of the road, right? And so you have to figure out like, when do you want to retire? Kiera Dent (11:28) Mm-hmm. Dr. Lauryn B (11:33) Like what is that number? What is that freedom number? How much money do you need coming in in like passive investments? Like how much do you need your crypto portfolio to be doing? Like your real estate portfolio. What's that number of monthly income or annual income? And when do you want to get there by? And this is going to be so dependent on whoever you're talking to. if you're 50 and you're like, I want to get there by 55. and you're starting, not great. Like, yeah, okay, you know what? Your travel budget, you just need to not worry about that for five years. Like, you got some work to do. But like, if you're sitting here at 35 and you're like, I'd like to retire by 50, and like, I still wanna take our kids on some vacations, but I do think we should be, you know, then you just gotta pick where are you pinching pennies? Like, because you gotta pinch them somewhere. So like, maybe it's... not designer handbag season. Maybe it's not getting the newest vehicle. Maybe you'd rather live in a bigger house, but drive a more reasonable car. Whatever it is, maybe you have no problem giving up vacations, but you need that pool in your backyard. Again, there's a ditch on both sides. think that as this couple, you need to come together and figure out. that equation where even after you're getting some of these doctor luxuries that you've worked hard for, there's still money left over that is being invested wisely. Kiera Dent (13:13) love Lauryn that you talked about Garrett Gunderson and I love that there's the saver and the spender in every relationship because this happens like it's a real thing. ⁓ And I love that you talk about like, okay, one step one is like, you got to make money and you got to keep the money. So it's like, make the money and keep the money. I have like, okay, if we could just follow that. Jocko Willings, he's got a quote. This is like discipline equals freedom. And it sits in my kitchen, which I think is a very smart place to stick this sign. I see it all the time. And I'm like, that really is step one is like discipline on this. Dr. Lauryn B (13:28) Make the money, keep the money. Kiera Dent (13:43) And I think that there's like, one of our consultants, says, choose your hard. And I think about this, like both sides have a hard, like spending all the money has a hard of like being broke. Saving the money has the hard of you've got to actually put like parameters in place. So both have it. But for me, I'd rather sleep at night knowing I've got money in the bank rather than like sitting there wondering how I'm going to make payroll. Like to me, that's the hard I would rather choose. I would not rather not choose the other side. So I'm going to be disciplined there. And then, I really started working on and I heard at a conference about like just an easy way. Cause my husband, I'm the spender. He's the saver. And it's really thrilling for me because I felt annoyed. I felt like I was dragging him like an anchor. Like we were going on vacation. We're buying the cars and like, don't like cut my wind out of my sails. Like I was so angry about it. So we actually had to make a vision board of both of us. Like what are his dreams and what are my dreams? And we like co put it up on the wall. It literally sits in our bedroom. And it was one of the best things I ever did because he wasn't able to see what inspires me and what I'm excited about what what's important to me. And I was able to see what's important to him. We also figured out like what's our BAM, our bare ACE minimum as a couple and where we want that. And then when you're talking about like the savings, I really found this awesome principle where it's kind of like, ultimately, what does it actually cost you to get to financial freedom? And when I did this exercise and I do it with a lot of clients, you can actually break it down. like, what does that like, bougie, whatever life you want that to look like, what does that look like? What's your mortgage? What's your HOA? What's the internet? What's the utilities like? What's our groceries? What's our food bill? What's our children bill? Like how many cars do we have on this? And like literally build that out to what's like my highest end. And then you actually scale it back down to basically like, what's my security bucket? Like for me to just survive, like you said, like the monks, like what is it for me? Like scrap it all down. Let's go back to dental school. Let's go back to chiropractic school. Like when I was at my like most broke, but I could scrap like you guys, can top around and like a boss, like I know I could get through. So like, what is my like minimum amount? Then what I do, so basically taking that all the way up to my financial freedom, like where I've got money making money, it's a money making machine for me. And then how do I actually break that down? So I've got security, then I've got like growth, then I've got independence, and then I've got freedom. And then beyond that are like your prosperity and your legacy buckets. And so when I look at this, it's like, you basically just chunk it down. And what I mean, I'm such a nerd, I really am. I've like learned to fall in love. I like took that amount of like total dollars. Then I looked at like, how much money do I actually need to make? What tax bracket am I in? How much do I need like pre and post tax? Like again, total nerd side on my side. But then I was able to look and I'm like, okay, for this practice, I know that for them to be like, just baseline, they need to be making about a hundred grand a year. Like that's pre-tax. So we know like we're to take tax out. We can survive. That's like our security. Then our growth goes up to 202 post-tax. Then our independence is at like 553. Well, now I know my mile markers of what I need to do. And I also have those parameters. you said, where am I going to penny pinch? This does not mean that I don't have certain luxuries, but it means that I'm like, it's like a gradient and I'm able to see what I'm working towards. And I remember my CPA, he told me once he said, Kiera, it actually becomes a lot easier to make money. And like once you, like in a few years, once you've bought a few of the things that you really are looking for, and I was like, you're full of it. Like, I don't believe you for a second, but it's true. Like as you evolve. You buy the things you want, you get the house that you want, you get the car that you think you want, you get the designer bags, like it's not all overnight. And then you're like, wow, I have a decent amount because I've learned to make the money, save the money, not spend everything that I've got. I'm able to then plan for these purchases that I want. I love Profit First, Mike McAllags. He's like my fangirl central every time he's on the podcast. I like just love him so much, but I'm like, okay, then I have buckets. have my travel bucket. And you're right, Mike, my travel. Dr. Lauryn B (17:18) yeah. Sweep account. Sweep! ⁓ Kiera Dent (17:28) amount, that's something that fuels me. So we pump money into a travel fund, but we have those to where I now have budgets and our clients have budgets and you can have budgets. And it's not for me, clients have even told me that's more freeing than it is otherwise, because they actually know I can spend this money guilt free and go on the trip. can go and buy this car guilt free because I have the money. Dr. Lauryn B (17:46) Mm-hmm. And that's probably really helpful for your spouse too. A lot of times the saver spouse, like it's hard for them until there's like an act, like that's the permission they need of like, no, we ran the numbers and we like this amount of money was proportionally taken and it's there. It's only to be spent on this. And they're like, okay. Kiera Dent (17:52) Thanks. Yes. Yes. Okay. And then the spender feels good because they're not just blowing all the money. So it's on this like, it's a good balance, but I love it. Like it's very simple. And now I'm very curious, Lauryn, because you've talked about like not having your business as your only asset, like that's cash flowing for you. Once we've got a simple, we like make the money and we keep the money like check that off. Then we go into these like, I love the idea. There's a ditch on both sides of the road. So which one are we going to do? We figure out like, what do need today? What are my future like? Dr. Lauryn B (18:28) Mm-hmm. Kiera Dent (18:41) kind of nice purchases that I want to, how do I build up to these other ones that I can save for? What's my total number? Like I know my number for financial freedom is psychotic. When I look at that, it really is. I actually have it. Dr. Lauryn B (18:51) Is it really? Because I'm interested that you said that because most people when they do that exercise are kind of like, ⁓ it's surprising to them that it's actually not higher. like, so. Kiera Dent (19:12) Well, let me just clarify. Let me ask this for you, Lauryn. What I found is for me to hit like my security, my vitality, my independence. Like we're talking like pretty much up to freedom. I'm actually it's good. Like we're there, but my absolute freedom, like where I never have to work another day in my life for me, that number, that number is a little more extreme. That one, but like even looking at it now, cause when I told you, I'm like, it's psychotic. I just pulled the spreadsheet up. What's fun though is I built this. Dr. Lauryn B (19:30) ⁓ okay. Yeah. Okay, the like I quit number, the like. Kiera Dent (19:42) gosh, I like I should honestly look, I think I built this spreadsheet, I'm going to we're gonna hold everybody I know you're like on pins and needles, I'm just gonna scroll back to when I actually made this. It's on Google Sheets, you can go back to like when it was built. So I built this and I think this is really just telling for people I built this in 2022. So May 13 2022 at 1026 am is when I built it. We're now recording this in 2025. So we're only talking just over three years since I originally built it. I told you Lauryn that my number for absolute freedom, we're talking like I put it all because I have a jet in there. I have a charter jet. I have a private like I put all these things like it was just I have like I want to Dr. Lauryn B (20:17) You have a jet in there? Okay, well most people when they do the exercise the way I have them do it aren't putting jets in there. I love you, Kiera. Okay, we're gonna stay friends because I want on that jet. Kiera error. Kiera Dent (20:25) Like I'm telling you this is my absolute freedom. This is the absolute absolute like here is living this life I mean girl you can come cuz I just like I wanted to see like what does this look like and I want to have like I don't want to retire in a retirement home I want to live in a villa like I've got some pretty lofty things in this like we're talking I went for like Dr. Lauryn B (20:41) Right. Did you put the pilot costs in there too or does that just come with a jet? Kiera Dent (20:45) So my husband actually wants to be a pilot. So that's already like built in. So I've got like that. I also have friends that are pilots like, you know, yellow, we're gonna have that. Thank you, thank you. So on that, and I actually went through this, like I built it the first time, but we're talking three years. And I look at that to have that absolute freedom. The annual income pre-tax would be 4.6 million, which that can sound like an outlandish number. However, based on where the business is now, it's not that outlandish. And that was just a short. Dr. Lauryn B (20:49) Okay. Okay. Okay. The jet makes a little more sense now, but yeah, got it. No, it's doable. Kiera Dent (21:15) three year period where I'm like, I mean, we got a jet, I got play money. mean, guys in-house chef, live in nanny, we've got all the cars, I've got my Lambo, I've got chartered flights in there, like you name it. And I look at this and I often assess because Kiera three years ago wanted some of these things and Kiera today might look at that and be like, know, I actually don't want these things, but this is what I'd rather. I'd rather like buy a house for my parents or I'd rather do this, but you will shift and change. Dr. Lauryn B (21:16) And that's got a freaking jet in it. Kiera Dent (21:45) But it's so crazy because when I look at that, I'm like, all right. So I know if things get tight in the business, I know, all right, rock on. Like pre-tax, we need to make a hundred grand. Like easy. We can handle that. We can create that. We can figure that out. That's it. Again, just a math equation. But then when you look up and you scale up, it becomes so much more doable and realistic. And then for me, I don't know how you feel, Lauryn. It's like, now the number doesn't feel like, got it. I know actually like what I'm working towards. I know how I can now do the math equation. It's not like I have to make 500 million to be free. It's like, no, I need this money because it will now go into investments. It will go into other places. I know how much that's going to generate for me. I know how much it's going to estimate grow. And I don't know. It just is pretty magical. So I'm very curious. Like, what are your other revenue streams that you recommend when we're looking at this and we're building that financial freedom? We're looking at like, okay, I kind of am. I'm hoping that people listening to this podcast are putting like dots together. Like, okay, got it. Like make the money, keep the money. Dr. Lauryn B (22:17) Mm-hmm. Hmm. Kiera Dent (22:38) figure out how I'm gonna spend it, but not overspend it and still keep the money so I don't pinch on that side. Then I'm gonna look to see where I ultimately wanna get in my life. Now, like what are some other things like if we're there, how did you get it to where you weren't just reliant on your business anymore? Dr. Lauryn B (22:52) So first I will say that none of this is any tax or legal advice and you must talk to your CPA or whatever. Yeah, here's my little disclaimer. I am not an accountant or anything, a lawyer or anything like that. So right now, so I just interviewed someone on crypto. So I am really, really lucky that my husband, he's a very early adopter. And so Kiera Dent (22:58) This is true our little disclaimer there guys go talk to people that are not Dr. Lauryn B (23:21) We have been pretty involved in crypto for Kiera Dent (23:26) Which is why you said do crypto like all the things like I should be putting this in crypto not going on trips. I now get it. All right, go on. Dr. Lauryn B (23:33) So I just interviewed someone on my podcast who's like a crypto investor and like some of the predictions that the crypto people, the crypto people are saying about going to happen with crypto, what could happen with crypto in the next five years, 4.6 million would be easy. So like if our current crypto ⁓ Kiera Dent (23:55) Chump change, like truly, truly. Dr. Lauryn B (24:01) account like amount that we have invested did even a fraction of like what like we'd be we'd be pretty pretty pretty good even if that doesn't happen in five years if it like takes 10 so crypto for us Kiera Dent (24:08) Mm-hmm. Dr. Lauryn B (24:14) and like i said i just i knew that like that was the thing that for him but like i just really got i got off this interview and i was like how much did you invest last month we need double it we need to like and he's like yeah This is so exciting. Like I have been priceless. I've been really obsessed with a Cartier watch lately. Like a real like, and so I have was, I'm already Kiera Dent (24:28) That's where he'll spend there, Lauryn. Dr. Lauryn B (24:37) about my 2026 vision board because I'm in Enneagram three and we do weird like that. And so I I was like, I want to go to Switzerland and Kiera Dent (24:41) I love it. Dr. Lauryn B (24:46) want to to Switzerland and buy a Cartier watch. Cause that's where they're made. And like, and now I'm like, you know, maybe we should Kiera Dent (24:52) Yeah. Dr. Lauryn B (24:56) delay, that would be better put into crypto. And he's just like, this is the saver husband is just like, this is the greatest thing in the world. So anyway, so that's one bucket. ⁓ And you know, he spends a good amount of time each week, each day monitoring. So I won't even call that passive. I think that crypto can be a lot more passive depending on how you do it. I'm not going to get any deeper into the waters here because we are at my like limit of understanding of crypto. Kiera Dent (25:02) He's loving it. Okay, so crypto. Okay. Okay, perfect. Dr. Lauryn B (25:24) I know that you can very active in investing and there are ways that can be much more passive. ⁓ So real estate, obviously think that real estate is the secret of the wealthy for decades and decades and decades and it's not such a secret anymore. It comes with its own things. We both experienced 2007. I luckily had just gone into school, but there are people who lost their asses in 2007 with real estate. So not foolproof. Also, Kiera Dent (25:50) only. Dr. Lauryn B (25:54) not incredibly passive. We throw the word passive around way too much in this, but I will say where the majority currently and where we're like next year, how I'm getting to 3 million and this and that, a good percentage of it is very, very active in the personal brand coaching side of things. Kiera Dent (25:56) I would agree on that. You gotta have a lot of doors, lots of doors, lots of time. I agree. Dr. Lauryn B (26:22) I have built and have continued building. ⁓ so, you know, podcast, sure, that makes some money, but like where very actively, where I spend more time on than in my clinic is in the online space of coaching courses, programs, webinars, membership. And that's when you find, and here's the thing. is like every dentist listening, every chiropractor listening is like, okay, so I need to coach other dentists. I need to coach other chiropractors. And it's like, no, what I'm saying is, is online, there is a lot of money that can be made. It's not easier, but it's also not harder. It's its own hard. I just solved a different problem for someone. So I had the business that we solve this problem. And then I figured out a way. So we talked about the financial. Kiera Dent (27:05) Right. Dr. Lauryn B (27:18) freedom, but then I figured out the time freedom that I wasn't needed there all the time. So I could sit and go, what's another problem that I can sell a solution to? Kiera Dent (27:33) Okay, let's like pause there. I'm very curious. How did you get, how did you solve the time solution? Like guilt free, like walk me through. I know it's like a pile whole nother episodes. Like do it in like a chunk or probably close to time. Dr. Lauryn B (27:38) God, that's. Yeah, well, I mean, you ultimately, you pay for your time. So like, I am not collecting as much money from my clinic as I could if I was there doing the service. Like, that's just kind of obvious. ⁓ So I am paying for doctors that I wouldn't need a doctor. I could get rid of an entire doctor's salary if I just worked full time. Kiera Dent (27:59) Right. Dr. Lauryn B (28:10) I could also get rid of my amazing and well-paid director of ops. So this was a big game changer for us is so like, you may have a doctor on staff that's like your clinic director. You know, they're really in charge of like patient care, whatever, things like that. I recommend having a not office manager, a director of operations. Kiera Dent (28:25) Thank Dr. Lauryn B (28:39) Okay, like this is not an office manager. A lot of time your office manager is like by default, the person who's been with you the longest. Like we hired in a specific skillset that was going to be my eyes, ears, hands, feet, pretty much everything except my visionary brain. Kiera Dent (28:40) Nothing. and Dr. Lauryn B (29:03) She does HR meetings, she does hiring, she does firing, she monitors stats. I meet with her once a week and I get reports. I pay her pretty well. And like honestly, she needs another raise and so does my other doctor. Like, so this is what's hard. Kiera Dent (29:17) Yeah. So let's just break it down. I don't wanna know exactly what your Director of Operations gets paid, but let's give a range so people understand, because I think people don't realize what we're paying for that. So are we talking? Okay, perfect. And for some of you, might hear like, yes. And I would say that that, I would say it's probably 60 to 150 penny upon, for dentists, the size and practice, like I have seen that come through. So again, looking to see where it is. Dr. Lauryn B (29:27) Probably 60 to 90 grand. depending on your city and things like that. can. and especially like if you're running multiple clinics. Yeah. Kiera Dent (29:44) Yes. So when you said that though, when we were talking about the audacious number and we're like, Hey, 4.6, like it seems so, but you're like, it's really big. But I think if people were to hear that and think K 60 to 90, if I were to pay somebody 90, but not have to do all the meetings, not all the hiring, not all the firing, what is your time worth? Go to Dan Martell, buy back your time. He's one of my favorites. Like what is your dollar per hour when you're doing dentistry or when you're doing chiropractic? And could you hire that out? Like how many hours could you do or use your visionary brain to grow the business, grow other things? Well, yes, that's a great salary. It also, think when we put it with your time, I think a lot of people could see that on a balance sheet of a very good investment because I think time is one of your greatest assets. So again, I just want to highlight because a lot of people may think it's like 200. Dr. Lauryn B (30:26) Mm-hmm. Well, and I'm in a circle back. So, cause I said, there's like the two different reasons you're burning out. Although I've listed like 17 at this point. You you've got the person who just wants to care for people and they have to run a business. And then you've got the person who's like, I've solved this. So like, I don't remember who said it, but they basically said there's like two types of people. And this is a really great question to ask when you're hiring. It's one of my favorite questions. ⁓ Are you the type of person? Kiera Dent (30:39) Yeah Dr. Lauryn B (30:57) who wants to solve the same problem every day and get more efficient and faster and better at solving that puzzle, or are you a person who would rather have a brand new puzzle every day and figure out to solve that puzzle? There is no wrong answer here. You are not a less than person because people hear that and they go, oh. I wanna be the exciting person. And this is why so many people end up in entrepreneurship that shouldn't is because they hear the air quotes, right answer there. the exciting answer is I want a new puzzle. Most people are not psycho like if you that you're that person, when you're really, this is totally cool to be like a more efficient problem solving, like same puzzle. But that's what a business is. Kiera Dent (31:49) Yes. Dr. Lauryn B (31:50) after a certain point, you are solving the same problem. And so I literally couldn't. I couldn't, so like, yes, I could say like, well, I had the option of not spending that money on salary and just like stepping into my practice even more and being that director of ops and being that, I couldn't. I was done. At this point, this had been like 12 years. Like, this is really more more recent. I've been in practice 15 years. So it was really more like three years ago that I was like, I can't, I want to. And I feel like a bad person that I'm like, I can still be the visionary. I can still check in and I still love hands-on patience. Like, ⁓ but like we need to hand this baton to somebody better because I will die if I have to keep hiring and doing some of this stuff. Kiera Dent (32:47) You How did your team and doctors take that? Because I think people are so scared of like, well, why does Lauryn get to go have one or two days in the office and we're here five days? Like, did you have any of that backlash? Like, how did that go? Dr. Lauryn B (32:50) And so. they're continue, you know, like, yeah, your people are people are people. And we can't, we can't, as if I don't get, my husband has to talk me off a ledge, you know, once a month about like, can you believe, like, we, they're just humans who are also living their experience and wanting more money and like seeing you live abundantly and feeling feelings of jealousy. Like you can't cure anybody who says like they've cured jealousy. from their team culture, they are lying. So like feelings of jealousy and greed, these are natural human emotions that your staff is going to go through. And so, you know, I would say that more recently as we, because like we're talking about like, hey, the clinic numbers are not good enough for... Kiera Dent (33:36) Yeah Dr. Lauryn B (34:00) abundance and bonuses and raises. We've told you what we need the clinic numbers to be at in order for raises to happen. Kiera Dent (34:06) I hope everybody listening just heard how she was a CEO and she told them, these are what the numbers are. This is what we have to do. It's not, me give you bonuses and pay you more in hopes to get that number up there. Like rewind that, listen to that over and over and over again, because you have to have this team needs to see that. Otherwise, this is how you don't make the money and keep the money. You make the money and you pay more money and you're broke. Go on. Dr. Lauryn B (34:27) Yeah, and for the first, that's how I got to the worst, the best worst year of my life, you biggest revenue, but worst income was because we had been giving raises based on like effort and like they're working really hard. They deserve a raise. So an employee can deserve a raise, but there's not money to give them. So like we're simultaneously this year dealing with like, hey, I wanna give raises, but like it's gotta be here and we're close, but we're not there. They simultaneously see me just fucking killing it in the online space and spending, because also like in the personal brand, like I coach healthcare providers how to launch a personal brand. And so like I talk about like, hey, I got a $2,000 affiliate check. We invested $13,000 from crypto. If you go find me on Instagram @DrLaurynB, you will see like, My posts are about abundance and what a personal brand can do for you and how like the behind the scenes of like, yeah, we are, we're talking about diversifying income. Like this is how much our real portfolio made last month. People want to know that, but my staff sees that. And so they're like, well, she rich. Why is she trying to tell us she can't give us, why is it? And so, so like even literally this month. Kiera Dent (35:45) that we don't have money. because the business, the business. Dr. Lauryn B (35:52) We're in like calm, kind, one-to-one conversations having to be like, you know, but I will say my husband and I, like, this is like real life. These are conversations that literally happened like a week and a half ago where I came to my husband because prior the clinic was all the money. It was all the money. It was the biggest thing. It was really in the last two years that things switched. where it was like, now my clinic is like, when do we call my clinic my side gig? Because I'm literally making four times as much on this personal brand in digital space. ⁓ And so we realized that, Kiera Dent (36:20) Yeah. Mm-hmm. Dr. Lauryn B (36:32) there isn't money for raises that they want. There isn't money for bonuses. But can I, Lauryn Brunclik. who loves my employees, can I give them, can I shower them with birthday presents and anniversary presents and Christmas presents? Can I buy them lunch because they saved my ass because I came in late from a podcast recording or this or that? Yeah, because Lauryn can, like the personal, like we are fine. We are rich, great, this is great. But like my head was so like the only money from a business mind that we can spend is the money that's allowed. And it's like, no, no, no, no. Now we're entering a whole new ball field where it's like, you know what? I can, but it's not gonna come from bonuses and raises. Those come from clinic performance. And so we are kind of going like, okay, FYI, this isn't coming from chiropractic. This is coming from me. Kiera Dent (37:30) Right. Dr. Lauryn B (37:41) loving and appreciating all that you do in this clinic so that I can. So what does this look like? You take a week off and you go golf the greatest like golf whatever courses and like you just like have this bucket list thing. This looks like you showing acts of appreciation, bringing gifts, buying them dinner, like whatever it is like. showing appreciation for your staff that they are there so you can live your best life. They were there so you could leave early and go watch your kids dance recital. So like, although our natural instinct is to only show them that we appreciate them through raises and bonuses, and that's what they want. So like anytime you can do it. ⁓ Kiera Dent (38:38) I agree. I agree. I feel like both. Dr. Lauryn B (38:40) Sometimes you have to figure out more creative ways to show your appreciation to them that they are doing that so you can't. Kiera Dent (38:49) I love that. Wow. Lauryn, this is such a fun podcast. think like to put a pretty bow on this. What would you say if a doctor, your listeners, my listeners, if they're listening to this, what would you say would be like, wrap up takeaways from I mean, we have gone the gown. I love this. I felt like we were on the most random road trip of like we were going to this stop going to this one. Dr. Lauryn B (39:08) I'm not sure if we took this entire transcript and uploaded it to AI. It would be like, no, you guys are amazing. Here's your silver thread. Kiera Dent (39:17) That would be amazing. So what would you say would be kind of like key takeaways or things that maybe we didn't get to that you just feel like listeners, business owners, those running the day to day clinic, whether you want to be on whichever side of this burnout coin, if you want to be there and serve the patients but are sick of doing the business, if you're on the side of like, gosh, I like just want to run the business and do other things outside of this, like looking at the burnout, looking at the generations that we're going through. I mean, we went the gamut of from investments and passive income to appreciating your team as you as a person rather than the business. Like so many fun, different like ideas and aha moments. Any last thoughts you wanna add to put a pretty bow on today's podcast? Dr. Lauryn B (39:57) All well, that's a really hard question, but you're lucky I actually do have something to say. was like, oh God, okay. All right, so was listening to a podcast this morning. Simon Sinek had Arthur Brooks on, and Arthur Brooks is, I don't know, political science, behavioral science, I think behavioral science. And he just very briefly in the interview said that like, Kiera Dent (39:59) I know. Hey, good, good. Dr. Lauryn B (40:21) It's human nature that we go through a reinvention of our career and have to reinvent ourselves every seven to 12 years. And that's just, that's gonna happen. So from the time that you graduate high school until the time that you retire, you're going to need to reinvent yourself multiple times. And the more that you fight that, the more that you, you you're at that seven year itch or whatever, and instead of embracing reinvention, whatever that looks like for you, maybe you're bringing on new services into your clinic. like, it doesn't need to mean you need to lean out at that point, but you might just need a little, like, re-ignition, a reinvention of your brand. ⁓ The more that you fight that and go, I shouldn't feel this way, what's wrong with me? Like, like if you're sitting there broke and you're just stuck, in a place of instead of reinventing yourself into this wealthy, healthy doctor that you know you can be, but instead you're like, God, I'm 39. I don't have my shit together. I should be making more money. I should, like, the more you just sit in this, what's wrong with me? It's just gonna torture yourself. I truly believe that people, you know, let's say they get 12 years into their career. I believe that there are ⁓ too high of a percentage of people that literally just plan on embracing the suck the rest of their career instead of reinventing themselves for something joyful and abundant. And that just makes me so sad. So that's what I would say is my final thing is if you feel wherever you're at in your career, if you're feeling this, like this is your permission. It's not from me, it's from Arthur Brooks. He's some smart. Kiera Dent (42:17) Yeah. Dr. Lauryn B (42:18) Like you were smart enough to be on Simon Sinek, all right? He's giving you permission. This is not just a unique thing. This is human nature. And so figure it out. What does reinvention look like for you? ⁓ And just start doing the work. Kiera Dent (42:35) Lauryn, that was absolutely beautiful and I hope people listen. I hope they take action. They take advice. ⁓ Because I think what you just said is so freeing and so beautiful. So I really hope people don't just listen, but actually take action. So Lauryn, I love this today. It was so fun. How can people get in? It's a great time. I'm like when we in person, I guarantee you'll be someone we will be fast friends in real life. Like just loved having you on here today. How can people get connected with you? How can they see your Dr. Lauryn B (42:51) We should meet up in real life. Kiera Dent (43:03) life again, I believe like when we watch other people we become like them. So it's like, I want people like you. I want people that are abundant. I want people like this is what the podcast is for. This is why we bring people together. How can people get connected with you if they want to know more about you see what you're doing? How can they Dr. Lauryn B (43:07) Mm-hmm. yeah, and if you related to this, you'll love my Instagram, because this is everything that I talk about. So it's @DrLaurynB and Lauryn is with a Y. So ⁓ Instagram is definitely the place I hang out the most. Send me a DM if you listen to this. Like I am in my DMs all the time. And I would just, yeah, that's the best place. Kiera Dent (43:34) I love it. We are millennials. Instagram's our jam. We're not on Snapchat, all right? It's Instagram, okay? It's gonna be that way forever. But Lauryn, I loved it today. Thank you for joining me. Everyone here, I hope you picked up nuggets. I hope you take action. I hope you truly commit to living your best life. And as always, thanks for listening and I'll catch you next time on the Dental A Team Dr. Lauryn B (43:37) This jam. Yeah.
This week, Pete and Jen dive in to the idea of auditing your leadership tool kit, to help you solve problems and become more efficient.Specifically, in this episode Jen and Pete talk about:What are some tactics you might use to evaluate and assess your various skill sets?Why is it important to borrow ideas, questions, and tools from other leaders?How might we become more aware of our tool kits, so that we can reuse the tools we have in difficult conversations?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.Learn more about Pete's work here (https://humanperiscope.com/) and Jen's work here (https://jenwaldman.com/).
Even the best leaders fail without strong management. Here are 6 lessons for phenomenal results.This episode started with a Simon Sinek post on LinkedIn, and ended up being one of the most practical, implementation-focused episodes I've ever produced.The Sinek article was titled, 5 Things Managers Do That Leaders Never Would. It got me thinking again about the fundamental nature of leadership and management. The very best leaders understand why high order management skills are core to their success.In my early executive roles, I was a much better leader than I was a manager… and that was a problem. On a few occasions, I was blindsided by substandard performance.My path to success wasn't about becoming a better leader. It was about working out how to manage my people more tightly, without becoming a micromanager, or overfunctioning for them. In this episode, I share that journey with you. I revisit the leadership vs. management debate that so many people seem to be fixated on; I offer some insights from my own journey; and I give you six practical tips to help you in your quest to consistently produce phenomenal results. ⭐️ DOWNLOAD THE FREE PDF THAT ACCOMPANIES THIS EPISODE: 6 Strategies for Consistently Producing Phenomenal Results ⭐️————————FREE QUIZ: I've developed a 3-question quiz that'll give you a free personalised podcast playlist tailored to where you are right now in your leadership career!Click here to take the 30-second quiz now to get your on-the-go playlist————————You can connect with me at:Website: https://www.yourceomentor.comFacebook: https://www.facebook.com/yourceomentorInstagram: https://www.instagram.com/yourceomentorLinkedin: https://www.linkedin.com/in/martin-moore-075b001/————————Our mission here at Your CEO Mentor is to improve the quality of leaders, globally.
From touring Alcatraz at age eight to leading one of Kansas's largest police departments, Chief Doreen Jokerst has lived a career built on service, authenticity, and community trust. In this episode, she shares her journey from police explorer to chief, her transition from Colorado to Overland Park, and how she balances family, leadership, and community expectations. Chief Jokerst discusses the importance of listening sessions, building culture within a department, adapting pursuit policies, her work with The Curve and Simon Sinek, and why being your authentic self matters most in policing and in life.
Author and inspirational speaker Simon Sinek joins Rob Lowe to discuss pursuing risk, what they would tell young people about the future of higher education, whether product placement actually works, how to survive in a post-AI economy, and much more. Make sure to subscribe to the show on YouTube at YouTube.com/@LiterallyWithRobLowe! Got a question for Rob? Call our voicemail at 323-570-4551. Your question could get featured on the show! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Forbes says leaders are ditching empathy in favour of hard-nosed results. I say: false dichotomy. Great leaders know people are the path to profits.In this episode, I pull apart the “nice vs. tough boss” argument and show why heart-centred leadership isn't soft — it's smarter, more sustainable, and far more effective. Along the way I draw on research and wisdom from Jim Collins, Shawn Achor, Brené Brown, Ed Catmull, Simon Sinek, Dan Sullivan, and others.You'll hear:Why empathy and performance aren't opposites.The hidden cost of fear-based, metrics-obsessed management.How psychological safety and trust drive innovation and profits.Why “nice” isn't enough — but genuine, human-centred leadership is essential.If you've been wondering how to lead in today's climate of uncertainty and pressure — this episode shows you a better way.
This week, Jen and Pete noodle on a topic that they were both surprised to have never recorded an episode on: momentum.Specifically, in this episode Jen and Pete talk about:What is momentum mindset?How might we turn an ending into a beginning?Why is it important to not sit around and wait for motivation or inspiration?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.Learn more about Pete's work here (https://humanperiscope.com/) and Jen's work here (https://jenwaldman.com/).
Mark Levy is the founder of Levy Innovation LLC, a positioning and business strategy firm, which helps organizations and thought leaders differentiate by using, what he calls, a Big Sexy Idea®. The ideas Mark and his clients have created are known worldwide by hundreds of millions of people. Mark has consulted to some of the world's most prominent companies and individuals, including CEOs of major brands, like Popeye's; the former head of Strategy at the Harvard Business School; and thought leaders, such as Simon Sinek of “Start with Why” fame. Using the obvious to stand out in life and business | Mark Levy | TEDxCapeMay https://www.youtube.com/watch?v=q5BlP7klqLM
When it comes to tackling big goals, do you ever feel like you're stuck in neutral? You know what needs to happen, but somehow planning turns into procrastination, and the perfect strategy never quite feels ready to launch. If that sounds familiar, consider this episode your jumpstart cable.Omar shares a powerful mindset shift that can help you go from stalled to started on your most important projects. Inspired by Start With Why by Simon Sinek, he explores how reconnecting with your deeper motivation is the key to unlocking real progress.In this value-packed lesson (which, full disclosure, clocks in at a little over the ten minutes promised - but hey, overdelivering is kind of our thing!), you'll learn:How to overcome hesitation and analysis paralysisStrategies for breaking through your comfort zoneWhy taking action, even in small increments, is the antidote to overwhelmThe surprising impact that just ten minutes of focused effort can haveIf you're ready to stop spinning your wheels and start gaining traction on your goals, hit play at the top of this page. We may have stretched the timeline a bit, but the insights and inspiration Omar shares are well worth the extra few minutes.After all, if we can't go a little over budget on providing value, what's the point, right? ;)As always, you can catch the video version of this episode (with bonus behind-the-scenes footage of Omar enthusiastically elaborating) over on our YouTube channel: https://lm.fm/GgRPPHiSUBSCRIBEYouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
You've built success others admire, but the goals you're chasing don't always feel like enough. The wins don't always feel fulfilling. And on the toughest days, you may even wonder: Why am I doing all of this? That question isn't a setback, it's a signal. The difference between burning out and breaking through is clarity on your big why, the deeper purpose that fuels you when motivation fades. In this episode of Monday Morning Mojo, we'll explore how to uncover your big why and use it as a compass for your business, your life, and your leadership. Listen now to discover: The difference between outcomes, goals, and your true why (and why most high-achievers confuse them). How your why becomes the fuel that powers you through setbacks, rejection, and self-doubt. A simple exercise to dig beneath surface-level answers and reveal the deeper meaning that actually drives you. Practical ways to keep your big why visible and alive in your daily routines—and why sharing it amplifies your impact. Your big why is more than motivation, it's the foundation for resilience, clarity, and meaningful success. Resources Mentioned in the Show: Determining Your Values Workbook (download) Start with Why by Simon Sinek (book) Quotes to Remember: Your WHY powers your actions. Your success always starts on the inside and it always starts with that purpose. Journal Prompts: Why do I do what I do every day? What gets me out of bed in the morning? What fuels me when things get tough? What motivates me? In the future, what would you like people to say about how you lived and led? Connect with Anna: Monday Morning Mojo Facebook Group Facebook Instagram Watch the Monday Morning Mojo Video on YouTube To learn more about coaching with Anna visit coachannagibbs.com To learn more about the supplements and products Anna uses to improve her overall health and well-being visit: https://plexusworldwide.com/annagibbs
Mike Michalowicz was declared as one of the contenders for patron saint of entrepreneurs by Simon Sinek. He is a serial entrepreneur who started several multi-million-dollar companies and uses his businesses to test and perfect ideas other entrepreneurs can use to excel. He is the author of the bestselling Entrepreneurship Simplified book series, which includes hits like Profit First, Clockwork, Get Different, and his latest, All In. In this classic episode, Mike joined host Robert Glazer on the Elevate Podcast to talk about building high-performing, loyal teams, finding profitability, simplifying entrepreneurship, and much more. Thank you to the sponsors of The Elevate Podcast Shopify: shopify.com/elevate Indeed: indeed.com/elevate Headway: makeheadway.com/elevate (Promo Code: Elevate) Castbox: castbox.fm Learn more about your ad choices. Visit megaphone.fm/adchoices
True leadership isn't about titles—it's about service. In this episode of the Troy Gramling Podcast, Troy and Carson Gramling dive deep into the principles of servant leadership, inspired by Simon Sinek's Leaders Eat Last. Together, they explore how great leaders build trust, create a culture of care, and put their teams first.Whether you lead in business, ministry, or family, this conversation will challenge you to lead with humility and purpose, proving that the best leaders are those who serve.
True leadership isn't about titles—it's about service. In this episode of the Troy Gramling Podcast, Troy and Carson Gramling dive deep into the principles of servant leadership, inspired by Simon Sinek's Leaders Eat Last. Together, they explore how great leaders build trust, create a culture of care, and put their teams first.Whether you lead in business, ministry, or family, this conversation will challenge you to lead with humility and purpose, proving that the best leaders are those who serve.
With AI being a pervasive topic in 2025, Jen and Pete discuss how they use the tool, and how they might utilize it to help their clients.Specifically, in this episode Jen and Pete talk about:How might we use AI to help other people, not just ourselves?Why is trust so important, in the building of skills and of organizations?What are several use cases for how Jen and Pete use AI?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.Learn more about Pete's work here (https://humanperiscope.com/) and Jen's work here (https://jenwaldman.com/).
Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, bringing you the latest workplace stories that actually matter. This week we explore "job hugging" - the new workplace trend where people stay in roles they don't love out of fear rather than engagement. Plus troubling reports from inside Microsoft suggest a cultural shift leaving employees feeling powerless, and we launch our new "Truth or Lie?" segment examining whether white noise actually helps concentration. News Roundup: Job Hugging - The New Workplace Trend The flip side of quiet quitting where people stay in jobs they don't love due to market uncertainty. Affects younger workers choosing security over progression. Nicole Williamson's LinkedIn post: https://www.linkedin.com/posts/nicolewilliamsorganisationalpsychology_first-we-had-quiet-quitting-now-its-activity-7373611657425559552-NZL-?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAPpxk8B1ivB8GiszIgdppDkaIkcd6hBmOo Microsoft Culture Crisis Reports from a 7-year employee describing managers who look "like pinballs, completely powerless" and colleagues "jumping ship." Shows how culture frays slowly before collapse. Microsoft story: https://www.financialexpress.com/trending/its-scaring-me-microsoft-employee-of-7-years-says-current-work-culture-has-changed-for-the-worse/3982230/ Arthur Brooks on Career Risk Research shows the biggest workplace risk isn't failing - it's living with regret because you never tried. Fear of regret makes us play it safe and avoid growth opportunities. Simon Sinek article: https://www.cnbc.com/2025/09/18/simon-sinek-backwards-career-moves-can-make-you-happier-more-successful.html Truth or Lie?! This week's question: does white noise help you concentrate? The answer: true, but only for some people. Research shows it helps those with ADHD or attention difficulties, but actually harms performance in people with strong focus. Workplace Surgery: Real listener questions this week: Dealing with unfulfilling work when your team and manager are great Managing a brilliant employee who's struggling after promotion to management Building genuine passion in your team as a young entrepreneur Get in touch: Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Join the discussion about this episode on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Email: podcast@TruthLiesandWork.com Follow us on Instagram: @truthlieswork Chat with us on X: @truthlieswork YouTube channel: @TruthLiesWork Check us out on TikTok: @truthlieswork Want a chat about your workplace culture? hi@TruthLiesandWork.com Got feedback/questions/guest suggestions? Email podcast@TruthLiesandWork.com Like this kind of content? Click here to subscribe: /subscribe
In this episode of Bright Spots in Healthcare, we explore The Next Frontier in Self-Funded Benefits. Don Antonucci, CEO of Providence Health Plan and Ali Diab, CEO of Collective Health share how their new partnership is reshaping the employer-sponsored benefits landscape. The conversation dives into: Why aligning provider and member needs is essential for a truly seamless healthcare experience How transparency and simplicity can unlock smarter healthcare decisions The role of innovation and technology in reducing complexity for both employers and employees How strategic partnerships can accelerate growth and deliver more affordable, high-quality care This discussion offers practical insights for health plans, employers, and healthcare leaders looking to design benefits that drive satisfaction, savings, and long-term success. Panelist Bios: https://www.brightspotsinhealthcare.com/events/the-next-frontier-in-self-funded-benefits-inside-providence-health-plans-new-partnership-with-collective-health/ Resources & References Start with Why by Simon Sinek (Book) - https://simonsinek.com/books/start-with-why/ How Great Leaders Inspire Action – TED Talk by Simon Sinek - https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action Healthcare Models to Explore: Kaiser Permanente (U.S.) – cited as effective at integrating coverage and care into one user experience Israel – highlighted as having a national health service with user-friendly, electronic front doors for care and transparency in costs Japan – also noted for its efficient, transparent national health service with easy access and clear financial responsibility for patients Partner with Bright Spots Ventures: If you are interested in speaking with the Bright Spots Ventures team to brainstorm how we can help you grow your business via content and relationships, email hkrish@brightspotsventures.com About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation. We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the “bright spots” in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.
Ready to swap burnout for a brighter why? Matt and Ryan welcome back Dr. Ashley Thomas from the NACADA Executive Office. Ashley opens up about discovering your purpose, using stories to find your “why,” and how aligning it with your advising work can boost wellness, deepen student relationships, and even curb turnover. Expect goosebumps, practical tips, and a whole lot of heart. In this episode, you'll hear:How a conference session and Simon Sinek's framework sparked Ashley's purpose journey.Why narrative inquiry reveals the themes that really drive you.Concrete steps to craft your purposeThe hidden costs of advisor turnover and how purpose helps people stay.Simple ways supervisors can build purpose check-insIf you're an advisor, a supervisor, or just someone who wants work to feel more you, hit play and get inspired to live and advise on purpose.Follow the podcast on your favorite podcast platform!The Instagram, and Facebook handle for the podcast is @AdvisingPodcastAlso, subscribe to our Adventures in Advising YouTube Channel!Connect with Matt and Ryan on LinkedIn.
Explore how empathy is revolutionizing leadership and learn actionable steps to cultivate an empathetic style that enhances your team's trust and productivity. Tune in to this enlightening episode of Perpetual mOetion with Dr. mOe Anderson and Dr. Melissa Robinson-Winemiller, . A TEDx speaker, EQ coach, and author of The Empathic Leader. Memorable Quotes: "Empathy really is connection and understanding. Business is people." "You can curse the darkness or you can light a candle. How do I light a candle to make this better for somebody else?" Key Points: Empathy as a Strategic Asset: Empathy is reframed from being a sentimental trait to a strategic leadership tool, crucial for fostering trust and loyalty. AI vs. Human Touch: Despite AI's capabilities, it can never replicate the genuine human connection that empathy provides, emphasizing its irreplaceable role in leadership. Empathy Fatigue and Self-Awareness: Leaders need to cultivate self-empathy and self-awareness to avoid empathy fatigue and maintain a balanced emotional state. Empathy's Impact on Productivity: Empathy-driven leadership can boost morale, innovation, and productivity, while its superficial use can erode trust and performance. Chapter Breakdown: (0:00:03) - Empathy in Leadership (0:12:48) - Importance of Empathy in Leadership (0:17:05) - Developing Empathy and Self-Awareness (0:25:02) - Empathy as a Leadership Strength Resources Mentioned: Dr. Melissa Robinson-Winemiller's book: "The Empathic Leader" Ernst & Young studies on empathy Brene Brown, Simon Sinek, and Seth Godin on empathy Subscribe now and let's ignite your personal growth journey together, one empowering conversation at a time! Learn more about Dr. mOe's services and books on her website at www.drmOeAnderson.com. Follow her on social media! @drmOeanderson Elevate your public speaking skills with 1x1 or online Public Speaking Coaching. Want to feature your business on this podcast or book Dr. mOe for a speaking engagement? Contact her today! info@drmoeanderson.com Please support this indie, woman-owned, small business providing free educational and inspirational content. Use one of these secure, fee-free ways to support the production and distribution of this award-winning show: 1. Buy Me a Coffee: https://buymeacoffee.com/drmoeandU or Click Here 2. CashApp: $drmoeanderson 3. Venmo: @drmoeanderson
Sylvain Berneron is in high demand, and so are his watch designs. Just last week, a 34-millimeter version of his debut time-only watch, the Berneron Mirage, came up for public auction for the first time, and bidding soared beyond the CHF80,000 high estimate to fetch a staggering CHF241,300, including fees. Having previously worked in the automotive industry with BMW, Berneron is a designer who has now chosen watchmaking as the canvas to express himself and his ideas. After departing the big brand corporate atmosphere of Breitling, he's enjoyed significant success so far with his own brand and has just unveiled his second collection - Quantième - and an annual calendar that brings a unique, yet superbly finished, movement architecture to the complication that aims to simplify setting and provide a stress-free experience for the user. Sized at just 38 millimeters in diameter and 10 millimeters thick, the dial design is both stunning and innovative in the way the time and date are displayed, while the platinum case features removable (and replaceable) steel elements that act as bumpers and guards for the precious metal. But this podcast is about business, and Berneron indulged us with a lengthy, candid, and exceedingly in-depth discussion about his plan for building a brand and sustainable company that bears his family name. He tells us why he's set up shop in a Swiss industrial park, the business strategy behind limiting production to less than 25 of each specific watch per year, and why he's turned down creative jobs at Rolex and tens of millions of dollars in financing from potential investors despite having barely a holiday or weekend off for the last half-decade. It's a deep dive into the business strategy and plan of a young, driven, red-hot watch brand that's trying to make it for the long haul. We hope you enjoy. Show Notes:3:20 Berneron Quantième Annuel 4:45 Berneron SA 6:20 Panerai manufacture in Neuchatel 13:00 BMW Research and Innovation Centre13:40 Breitling 18:20 Ben Clymer on founding Hodinkee and a professional life in watches24:00 White label watch manufacturers in Switzerland include companies like Roventa-Henex 25:50 Swiss watch components makers include companies like Acrotec, the biggest supplier 32:15 Breitling Sells Controlling Stake to CVC Capital32:50 Nicolas G. Hayek Sr. 40:20 Building Resilient Teams: What Business Can Learn From Military Cohesion 42:20 Employee Share Plans In Switzerland: A Regulatory Overview47:00 Long-term commercial lease agreements in Switzerland: An Overview49:00 Panerai 51:10 Hands On Review Of The Berneron Mirage59:30 Family Offices 1:11:00 Mountain Survival Tips for Beginners1:12:03 Audemars Piguet Buys Key Supplier1:16:30 GPHG Audacity Prize Awarded to Sylvain Berneron1:17:00 Why Using Your Last Name Is The Last Way To Name Your Company (Forbes)1:18:56 Business Ethics Key Principals (Investopedia) 1:19:02 Simon Sinek 1:21:35 The 7 Habits of Highly Effective People1:23:10 MB&F1:23:20 Simon Brette1:23:25 Xhevdet Rexhepi 1:23:28 Rexhep Rexhepi 1:23:30 Petermann Bédat1:24:50 When Art Is Putting Yourself In Danger (CBC) 1:26:30 The Art of War (Sun Tzu) 1:27:06 Trust The Process (Simon Sinek) 1:31:49 The Transformative Power of Sabbaticals (Harvard Business Review) 1:37:00 Luxury and Socially Valued Behavior (Columbia Business School)1:38:05 Germany's Car Industry Crisis 1:39:00 Hans Wilsdorf Foundation 1:41:00 Inside Rolex (Ben Clymer)1:45:00 Patek Philippe Calatrava Collection1:45:45 Fiasco (Wikipedia) 1:46:20 Batman Two-Face 1:53:00 Fathers Give Watch Collecting Advice (Hodinkee)1:55:20 Christopher Ward1:55:45 Swatch Group 1:58:00 MoonSwatch Phenomenon (Hodinkee)
This is the second episode of the Squiggly Careers x AI skills sprint series and today Helen and Sarah are diving into Values. Your values are what motivate and drive you - they're your internal compass that guides decision-making and career choices.In this episode, Helen and Sarah share the best tool for identifying your values and how AI can accelerate the actions you take about your values, turning them into a brilliant filter for your future. They'll show you practical ways to use your values to respond to challenges at work, and share some playful approaches you can also use with your team.When you understand what really drives you, you make better decisions for your career and become more confident as a result of having clarity about what matters most to you.
After a week in the woods working on a creative project, Jen brings Pete the lessons she brought back around building something new.Specifically, in this episode Jen and Pete talk about:Why is it important to have an agenda, and other constraints, when working on a project?What role do collaborators place in the creation of something new?What tactics might we utilize in sharing a work-in-progress with an audience?To hear all episodes and read full transcripts, visit The Long and The Short Of It website: https://thelongandtheshortpodcast.com/.You can subscribe to our Box O' Goodies here (https://thelongandtheshortpodcast.com/) and receive a weekly email full of book and podcast recommendations, quotes, videos, and other interesting things that Jen and Pete are noodling on. To get in touch, send an email to: hello@thelongandtheshortpodcast.com.Learn more about Pete's work here (https://humanperiscope.com/) and Jen's work here (https://jenwaldman.com/).
What if our deepest human needs, for connection and belonging, hold the real answers for navigating a world racing ahead with technology?On today's episode, we sit down with Simon Sinek, globally renowned thinker, bestselling author, and long-time friend of the show. Back for a second conversation with us, Simon brings his trademark clarity and storytelling to the questions that matter most: What does it mean to be human in an age of measurement, data, and artificial intelligence? Why do friendships not only enrich our lives but help us survive? And how can we reorient toward what's real, irreplaceable, and deeply fulfilling?In this conversation, you'll learn:Why friendship isn't just “nice to have,” but essential for health, happiness, and survival.The hidden costs of measuring everything, and how it can pull us away from our humanity.How to think about AI not as dystopia, but as a reflection of what makes us uniquely human.The practices Simon uses to deepen belonging and strengthen relationships.How to reframe success in a way that aligns with values and meaning, not just metrics.This conversation cuts to the core of modern life. Simon challenges us to rethink the dangers of over-indexing on performance metrics, from sleep scores to step counts, while reminding us of the profound grounding power of authentic friendship. He also invites us to view AI not as a looming threat, but as a mirror, forcing us to ask bigger questions about meaning, aliveness, and connection.Simon's insights remind us that mastery isn't about optimization, it's about being more deeply, fully human. Tune in to reimagine connection, technology, and the art of living well.Links & Resources:Subscribe to our Youtube Channel for more conversations at the intersection of high performance, leadership, and wellbeing: https://www.youtube.com/c/FindingMasteryGet exclusive discounts and support our amazing sponsors! Go to: https://findingmastery.com/sponsors/Subscribe to the Finding Mastery newsletter for weekly high performance insights: https://www.findingmastery.com/newsletter Download Dr. Mike's Morning Mindset Routine: findingmastery.com/morningmindset!Follow on YouTube, Instagram, LinkedIn, and XSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Relationships have the power to change lives in ways both visible and hidden. Deep, supportive bonds can quiet inflammation in the body, protect against disease, and anchor people through decades of triumphs and trials. Communities that come together—whether in small groups at a church or around a shared health goal—often achieve far more than individuals working alone, sometimes transforming their health on a massive scale. Lifelong friends celebrate each other's victories without jealousy, weather hardship side by side, and dare to speak difficult truths even at the risk of the relationship. Yet, many remain in unfulfilling connections out of fear of loneliness, forgetting that genuine, vulnerable connection is not just emotionally nourishing—it is essential to human health and resilience. In this episode, I talk with Simon Sinek, Esther Perel, and Angelika Alana about how relationships are vital not just for emotional health, but for physical wellbeing and can be a great source of growth and healing. Simon is a spark that ignites passion and ideas. He envisions a world where people wake up inspired, feel safe, and end their day fulfilled. As an unshakeable optimist and trained ethnographer, Simon is fascinated by people and organizations that make a lasting impact. He has discovered remarkable patterns in how they think, act, and communicate, revealing how people perform at their best. Simon is widely known for his TED Talk on "WHY" and his viral video on millennials in the workplace. Through bestselling books like Start with WHY and his podcast A Bit of Optimism, he continues to inspire. Founder of The Optimism Company and Optimism Press, Simon shares innovative views on leadership, attracting international attention. He also works with the U.S. government, the RAND Corporation, and in 2021, founded The Curve to reform modern policing, advancing justice with dignity, equity, and fairness. Psychotherapist and New York Times bestselling author Esther Perel is recognized as one of today's most insightful and original voices on modern relationships. Fluent in nine languages, she helms a therapy practice in New York City and serves as an organizational consultant for Fortune 500 companies around the world. Her celebrated TED Talks have garnered more than 30 million views and her bestselling books, Mating in Captivity and The State of Affairs, are global phenomena translated into nearly 30 languages. Esther is also an executive producer and host of the popular podcasts Where Should We Begin? and How's Work? Her latest project is Where Should We Begin - A Game of Stories with Esther Perel. Angelika Alana is the founder and CEO of the Somatic Healing Institute. She has been featured in Vanity Fair, Well+Good, and Modern Luxury. She certifies coaches and facilitators in her transformational body-based healing method. She has traveled and studied extensively in Indonesia, Brazil, Australia, and the UK, and is a massive foodie with her husband Patrick Drake, co-founder of Hello Fresh. This episode is brought to you by BIOptimizers. Head to bioptimizers.com/hyman and use code HYMAN to save 15%. Full-length episodes can be found here: Simon Sinek on the Power of Relationships for Longevity How To Have Successful Relationships How To Move From Toxic Relationships And Sex To Healing Relationships And Sex