Successful Users

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Join us as we discuss all the things you can do to make your product's users more successful and happy.

Samuel Hulick & Robert Graham


    • Oct 14, 2014 LATEST EPISODE
    • infrequent NEW EPISODES
    • 46m AVG DURATION
    • 19 EPISODES


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    Latest episodes from Successful Users

    Special Announcement And Getting Started With UX

    Play Episode Listen Later Oct 14, 2014 54:05


    Samuel and Robert discuss an important announcement and detail how best to start with UX.

    getting started ux special announcement
    Dos or Don'ts For Explainer Videos with Lee LeFever

    Play Episode Listen Later Sep 30, 2014 51:14


    lee lefever explainer videos
    UX and Security by Listener Request

    Play Episode Listen Later Sep 25, 2014 51:48


    Samuel and Robert discuss a variety of topics about UX and Security.

    security ux listener request
    9 Dos or Don'ts For Knowledge Centers

    Play Episode Listen Later Sep 16, 2014 54:47


    Samuel and Robert talk Knowledge Center tips with our inaugural guest, Jeff Vincent.

    centers knowledge center
    10 Dos or Don'ts for A/B Testing and UX

    Play Episode Listen Later Sep 9, 2014 55:03


    Samuel and Robert share tips about how best to use A/B tests for UX.

    testing ux
    9 Dos or Don'ts For Successful Live Chat

    Play Episode Listen Later Sep 2, 2014 34:35


    Samuel and Robert trot out their best ideas to make the most of live chat on your site.

    live chat
    8 Dos or Don'ts For Lifecycle Emails

    Play Episode Listen Later Aug 26, 2014 58:04


    Samuel and Robert put lifecycle emails on the hot seat.

    emails lifecycle
    Our Favorite Design Books...Mostly

    Play Episode Listen Later Aug 19, 2014 55:53


    Samuel and Robert chat about the design and the not-so design books that influenced them the most.

    books design
    Our 10 Favorite Cognitive Biases

    Play Episode Listen Later Jul 29, 2014 76:03


    Samuel and Robert reveal their ten favorite cognitive biases and how they can be leveraged with product design.

    cognitive biases
    10 Dos or Don'ts For Successfully Planning A New Feature

    Play Episode Listen Later Jul 22, 2014 46:31


    Samuel and Robert share their best tips for planning a new feature.

    planning successfully new feature
    10 Dos Or Don'ts For Successful Customer Retention

    Play Episode Listen Later Jul 15, 2014 47:30


    Samuel and Robert get into their best tips for customer retention.

    customer retention
    10 Top Dos and Don'ts For Social Proof

    Play Episode Listen Later Jul 8, 2014 47:27


    Samuel and Robert get into the best ways and methods to use Social Proof in your product.

    persuasion social proof cialdini
    Top 10 Tips for Successful Signup Forms

    Play Episode Listen Later Jul 1, 2014 53:08


    Robert and Samuel share their top 10 tips and mistakes for designing a successful signup page.

    forms
    Surveys! Mega-cast!

    Play Episode Listen Later Jun 25, 2014 72:55


    Robert and Samuel go deep on how you can use surveys including tools, questions, biases, and sampling.

    mega surveys
    Bonus JTBD Interview - The Car Purchase Part 3 of 3

    Play Episode Listen Later Jun 8, 2014 20:28


    The switch interview ends and we turn to integrating around the interview results.

    jtbd
    Bonus JTBD Interview - The Car Purchase Part 2 of 3

    Play Episode Listen Later Jun 7, 2014 16:34


    Robert interviews Samuel about his recent car purchase in JTBD switch interview format.

    jtbd
    Bonus JTBD Interview - The Car Purchase Part 1 of 3

    Play Episode Listen Later Jun 6, 2014 24:17


    Robert interviews Samuel about his recent car purchase in JTBD switch interview format.

    jtbd
    Bonus JTBD Example - The Rescue Dogs

    Play Episode Listen Later Jun 5, 2014 4:57


    The fence and the rescue dogs teach us something about JTBD.

    rescue dogs jtbd
    What Everyone Ought to Know About JTBD Switch Interviews

    Play Episode Listen Later Jun 4, 2014 56:20


    Robert and Samuel get into Jobs to be Done Switch Interviews.

    jobs switch jtbd

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